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Reply to "Over Holding On MFP Lease Costs Unnecessary Dollars"

I think front line service techs would like nothing more than to get the "old junk" out of the field. It is probably the number crunchers that aren't willing to shut these people off because of the lost revenue.

Last summer all the sales reps were given a list of old equipment still on contract and told to inform the customer that their agreements would soon be cancelled which we did. Then the company decided to look at the bottom line and recanted. Now us salereps all look like smucks just trying to force a sale when the cancellations didn't happen. Angry
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