We have been tossing around the idea of offering IT services for the last 2 years. We do believe there is enough of a market there based on our customer's inquiries.
Old Glory brings up a good point that we were anticipating as well. You almost need to have 2 groups. First, your install/analysts, and second your dedicated IT services personnel. While ideal, it may not be monetarily feasible for smaller dealers to carry the extra bodies.