Reply to "Kyocera SWOT"

Jake,

First the positives.

The apps are the differentiator hopefully they will keep rolling these out and updating the ones they have. The lines they are putting out are strong and reliable.

Support from our local Kyocera reps is great both presales and and service support. On the other hand our techs do get somewhat frustrated with the help line.

I've been with a Kyocera dealer for 8 years now and we just picked up Xerox as a second line. One of the weaknesses we saw with Kyocera is lack of light production and production units. This is a hole that we could fill with the Xerox and the main reason we picked them up. I know that Kyocera has been resistant to jump into that segment but we couldn't compete when the speeds in RFPs were faster than 80ppm.

Hope that helps a little with your info gathering. If you have follow up questions let me know.

10/13/1511:44 AM

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