I guess I shouldn't have buried the lead there. The problem isn't the lack of a crm software, the problem is the company culture. If I can't get something as simple as Crm software from my manager do you think I get any help with my installs or pricing issues? I'm limited to only new equipment from one product line.
You're probably half right. Knowing the company I know there is more at work to this problem than in just not "creative" enough.