Reply to "How Buyer's Habits are Changing"

Jason HMaven VIP

I believe this is a fair estimate but in my experience I believe it is mainly on the call in's. When someone calls me and asks for "X" model with a booklet finisher, 100 sheet doc feeder, fax, USB, Postscript, Tandem Paper Tray and Hole Punch, I pretty much think they have already been talking to sales reps or have been reading the brochure. I do however still go on many appointments and calls where the client has absolutely no clue what they want or anything. I'm with Art, I can barely remember what I ate for dinner last night as well most days so it is hard for me to go back and remember what customers were telling me 5 or 10 years ago

11/12/148:53 AM

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