I was on my way to an account to do some end user training when the 1st plane hit. Heard it on IMUS in the morning. At that time everyone throught it was a small commuter plane accident. While at the customer's office, the second plane hit. We stopped training and my customer and I watched it all unfold on a TV in his conference room.
I remmember thinking if this is what people felt like after Pearl Harbor. It was a mix of anger and just hazziness.