Venue
Embassy Suites By Hilton Santa Ana Orange County
1325 E Dyer Rd
Santa Ana, CA 92705
Time
2:30pm - 6:00pm
Topic
The Service Delivery Framework of Top MSPs
Speaker
Gary Pica | Read Bio >>
Description
Why do 20% of MSPs outperform the rest? They grow faster, have profit margins that are twice the industry average, and command higher prices. How? It all starts with the right service framework. There is science to structuring your service organization, no matter how big or small, to delivery predictable results that clients value. During this session, Gary will share the entire service framework along with key metrics and processes that drive success. Everyone who attends this session will leave with the tools to make at least one positive change to their service delivery.
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