This Week in the Copier Industry Twenty Years Ago

Art Post · 11/11/249:30 AM

This Week in Copiers Twenty Years Ago

Second Week of November 2004

Real Copier Sales

We struggle with this every day. I think that it's comforting to know that there is more business out there to call on than we have time in the day, otherwise we would be looking for something else to do. Prioritizing and being realistic about what you can do and where you are really spending your time takes discipline and the only way to succeed is to work smarter and harder. If we don't, the competition will.........read more

Enjoy These awesome copiers threads from 20 Years Ago

Fuji Xerox bets on rising investment

Art Post (Guest) · 11/11/047:53 PM

China. Sharp said it will have 700 sales outlets by the year's end, commanding 22 per cent of China's copier market. Dimage has shifted 80 per cent of its business to China. And Toshiba's copier business in the nation is registering an annual growth of 10 per cent. Fuji Xerox now holds about 20 per cent of China's copier market and about 5 per cent of the nation's printer market, indicate statistics. The Asia-Pacific region (excluding Japan) contributes about 10 per cent of Fuji Xerox's total

Topic

Savin 4018d auto paper tray switch

Deanw · 11/10/0411:15 AM

Have a Savin 4018d on demo. Has print/scan/fax - have checks in second drawer - problem - when 1st drawer runs out of paper on a print job or fax job - it auto switches and pulls a check. Don't have this problem on copy because we turned auto tray switch off - any suggestions on how to resolve this would help us win the deal. Thanks in advance!

Topic

RICOH TEAMING WITH EFI TO INTRODUCE

Art Post (Guest) · 11/15/048:31 AM

RICOH TEAMING WITH EFI TO INTRODUCE ROBUST JOB SUBMISSION AND WORKFLOW MANAGEMENT SOLUTIONS FOR AFICIO PRINTER LINE West Caldwell, NJ, and Foster City, CA, November 12, 2004 – Ricoh Corporation, the leading provider of digital office equipment, is teaming with EFI (Nasdaq: EFII), the world leader in digital imaging and print management solutions for commercial and enterprise printing, to offer new web-to-print and workflow management solutions to users of Ricoh’s Aficio multifunction printers

Topic

RICOH ENHANCES WIDE FORMAT DEVICES

Art Post (Guest) · 11/8/048:53 PM

, printers, scanners, digital duplicators and wide format engineering systems. Additionally, Ricoh offers a wide variety of document and printing solutions directly and through partners that enhance office productivity and document workflow. Ricoh Corporation directly or through its subsidiaries markets and distributes products in North, Central and South America. For fiscal year 2003, Ricoh Corporation sales exceeded $2.8 billion. Information about Ricoh's complete range of products and services

Re: HP MFP Market buster.

Art Post (Guest) · 11/11/048:18 AM

-function product that provides a low-cost, high-performance alternative to expensive and complex copiers. HP also showcased new customers that are saving money and increasing productivity through HP's Total Print Management initiative, which integrates devices, software and services so customers can optimize their imaging and printing environments. The highlight of today's announcement is the HP LaserJet 4345mfp, a breakthrough alternative to mainstream copiers because it delivers similar

Survey

Tell us how you feel about your optimism or pessimism about sales in 2005!

Art Post (Guest) · 11/8/048:33 PM

Topic

1045 Printing Problem

Ted · 11/15/0410:46 AM

this problem). Yes, definitely weird. We the tried using the PCL driver and it worked. Since getting a new WinXP PC, another agent is having a similar issue now. No response when trying with the RPCS driver, and when the PCL driver is used, it works, but very slowly. A 3-page document spits out each page about a minute apart. In the printer properties, I changed it to start printing only after the last page is spooled, as well as for it to print directly without spooling at all. Neither of those

Topic

Chapters Savin C2820

jswinberlin · 11/15/0411:54 AM

It looks like the option to designate Chapters has been excluded from the new B2C machines. Can anyone confirm or refute this?

Topic

Global Imaging Systems Acquires New Jersey-Based Stewart Industries

Art Post (Guest) · 11/15/0410:51 PM

Industries, with corporate offices in Mount Laurel, New Jersey, a leading provider of office technology throughout the state. In business since 1959, Stewart sells and services Savin copiers, facsimiles and printers from five New Jersey locations, and currently has annual revenues of approximately $30 million. Stewart becomes Global's 18th core company. ADVERTISEMENT Global Imaging Chairman and CEO Tom Johnson said, "This is a particularly good fit with Global. The strong leadership provided by

Topic

And you thought Ricoh only made......

Art Post (Guest) · 11/8/0410:33 PM

Japan's Ricoh to take full control of women's clothing unit Sanai , 11.05.04, 11:37 AM ET AFX News Limited TOKYO (AFX) - Ricoh Co Ltd, an office equipment maker, said it will take full control of Sanai Co Ltd, its women's clothing and digital contents delivery unit, via a share swap to take advantage of the latter's resources in its effort to expand its clients base to include individual customers. Under the plan, Ricoh will exchange 0.066 of its shares for each Sanai share, aiming to expand

Topic

Sales Poll "How optimistic are you in 2005"

Art Post (Guest) · 11/8/048:33 PM

Topic

Sales Tip

Art Post (Guest) · 11/9/046:31 PM

Sales Tip (repost from sales edge) All my manager seems to care about is how many sales calls I have made today! Any tips on how I can get him to realize some of the sales cycles take a lot of behind the scenes work? bI am sure we would all agree that quality and quantity aren’t the same thing. One well planned sales call with a qualified prospect may be worth 10 or more cold calls. On the other hand, most sales managers would tell you that salespeople generally don’t spend enough time in

Topic

HP MFP Market buster.

Jayson Gilbertson · 11/10/0411:40 PM

I was just informed today by a reliable source, that HP's newest monochrome MFP will be shipping in early November. Here's what I know for now: Name: HP LaserJet 4345mfp ? - this is a new engine and does not look like previous mfps or printers Speed: 45 ppm/cpm Features: Print, Copy, Scan and Fax Finishing: Stapler Street/Sale Price for above configuration = $2,500.00 HP is internally calling this new mfp a "market buster", targeted at the 45 cpm letter size copier market, the industry's

Re: Savin 4018d auto paper tray switch

v-tec · 11/10/048:11 PM

Go to “user tools” and select the second cassette for “special” paper. When you print the checks from the print driver you must select “tray 2” and “special Paper”. Under no circumstance will anything copy, fax or print from this cassette, unless you select “special”.

Topic

LET'S Talk about the new HP "Market Buster" MFP!

Art Post (Guest) · 11/11/048:04 PM

our customers to develop a breakthrough approach for copiers. This is a fundamentally different approach, one that will change the game. We believe that the 4345mfp will get us 10 per cent of market share in the copier space." Incredible statement, could it be true? A few things I have found [LIST] Cartridge cost based on 5% (not 6%, that we copier people use) is $205.95, which represents a cost of .011441 per copy. Our toner yields are based on 6%, so we can add another 16% to their cost or

Topic

Page Retransmission

tyler101868 (Guest) · 11/10/048:24 AM

I have a customer who wants to be able to have his fax print all of his incomming messages and then forward the message to another fax. The FAX3310L lists "page retransmission" as a feature. Is this what I am looking for? Or could this be done just using fax forwarding? Thanks in advance for the input. Tyler

Re: model space or paper space from AutoCAD.

Wallin Team · 11/8/049:56 AM

I just called one of my higher volume 470 customers and asked him the same question. He did confirm that "all plotters" will print from both model and paper space. To him, it seemed like a silly question coming from someone that should know AutoCAD. Maybe the intern needs to go back to school. Close the deal and spend the $$$

Re: VT 6000 feeding envelopes

Art Post (Guest) · 11/9/046:20 PM

Gregg: There is no attachment from Ricoh or any other third party vendor. All you can do is change the feed tires (they should be replaced every 200K), you can also instruct the customer to fan the envelopes, run them at a lower speed (60 cpm). If paper is feeding ok, do not try to adjust the feed timimg. Envelopes were always a problem, however repalcing feed tires, running the system slower and only insterting 40-60 envelopes at a time may increase the reliability. Art

Re: Savin 4018d auto paper tray switch

Brad Sipes (Guest) · 11/10/043:56 PM

Go into the print driver and change the tray options from Auto Tray Select to Tray 1. This will force the device to pull from tray 1 only and won't switch to tray 2 (since it's not auto selecting. I had a similar situation and we actually loaded one print driver for normal tray 1 printing and then loaded a second driver (for the person who printed the checks) so it was defaulted to tray 2. We changed the driver name to say 2018D check printer or something like that... Hope this helps!

Re: I need your help and thoughts about

jswinberlin · 11/15/044:19 PM

Art: I'm sure that you've probably already checked this out, but the installation instructions have some specifics regarding voltage and fluctuations. Please see the attachment. I hope it may prove helpful. The powersource.pdf doc was moved to www.documentmall.com Accountname: art_post username: p4pusers passcode: goodpals select p4pusers cabinet, then wideformat folder, then ricoh folder, them wide format, then 240w (whew!)

Topic

Does anyone have info on ESA?

RobertS (Guest) · 11/8/041:33 PM

Does anyone out there have any information about Embedded Software Architecture? Any tech mans or tutorials? What about a pn# from Ricoh to order the SDK/J? All I have been able to find are a general brochure and white paper. Thanks for any info and help!

This Week in the Copier Industry Twenty Years Ago

Art Post · 9/29/244:00 PM

This Week in Copiers Twenty Years Ago

Last Week of September 2004

Real Copier Sales

YOU KNOW IT’S TIME TO FOR YOUR CUSTOMER TO CONNECT THEIR COPIER WHEN…

Still haven’t convinced your customer to connect his or her copier to the network? Here’s some compelling reasons for them to do so......read more

Enjoy These awesome copiers threads from 20 Years Ago

MINOLTA FORMALIZES BUSINESS RELATIONSHIP WITH KIP AMERICA

Art Post (Guest) · 9/27/047:31 PM

after viewing them on the scanner. Our partnership with KIP America makes strategic sense because it solves this problem and allows Minolta to offer customers a productive and economical, end-to-end scan, view and print system for large format documents." "We chose to partner with KIP America because their large-format printers are a perfect match for the automated scanning capabilities of Minolta's MS7000 scanner and because they produce outstanding prints," says Murphy. Most large format

Topic

IKON Outlines Comprehensive DMS

Art Post (Guest) · 9/26/044:21 PM

that gives customers a clearer understanding of how they currently use copiers, printers, faxes and/or multifunctional devices; the optimal mix and location of these output assets; and ways to cut costs and improve workflow productivity. A more comprehensive assessment service is IKON's Document Lifecycle Strategy Assessment, which closely examines the entire document lifecycle within a customer's unique business processes in order to match mission-critical documents and workflows to end-to-end

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Printing from Wordperfect 10

jswinberlin · 9/30/046:10 PM

My customer prints to their Savin 4018d from Wordperfect 10. For some reason, they cannot print from the bypass, it pulls from the default drawer eventhough the print driver and page setup are correct. I've tried RPCS and PCL6 drivers. Is this a limitation with Wordperfect? Is there a solution?

Topic

IKON Selects Captaris RightFax

Art Post (Guest) · 9/30/046:45 PM

. "Together, we can help customers streamline their business information workflow while reducing costs, saving time, and improving productivity." The preferred enterprise fax and e-document delivery solution of the Fortune 100, RightFax will enable IKON customers to receive faxes into a central location and deliver them to a user's desktop, email or other location based on rules. A user can also send a fax directly from her or his email system or from an office application such as Microsoft Word or

Topic

Email Fax Forwarding

Boston Mike · 9/24/0410:05 AM

Which machines do it, is there a software program involved and how do you set it up?Thanks AllGo Sox!!!

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Printing PDF's from Acrobat Reader

John · 9/24/044:33 PM

I have a customer who is scanning to PDF and when they open the document in Acrobat reader and attempt to print, all that comes out is a blank page. I had it working yesterday by unchecking the "print as image" box in the application print, but this morning they tried to print using 5.0, just a blank page. You can see the drawing in reader and in the print preview. I had it working yesterday! This issue is driving me nuts! They also updated their reader to 6.0 this morning and now the pages are

Topic

Lexmark Recalls 40,000 Laser Printers

Art Post (Guest) · 9/26/044:19 PM

September 07, 2004 12:43 PM ET WASHINGTON (AP) - The Consumer Product Safety Commission on Tuesday said Lexmark International Inc. voluntarily recalled 39,431 of its laser printers sold under the Lexmark, IBM and Dell brands because of a potential shock hazard. The recall notice said the affected printers could short circuit, posing a potential shock hazard to users. Although no incidents have been reported, Lexmark issued the recall to prevent the possibility of injury. The Commission said

Topic

Consultative Selling

Art Post (Guest) · 9/26/045:25 PM

See attached pdf

Topic

1045 Print and Post Script Chips

Graham · 9/28/042:15 PM

If any one has interest, I have a Print Dimm and PS3 Dimm for a 1035-1045 on hand that my client would like to sell. Thanks Grahan

Topic

Need 551 Print controller!

Art Post (Guest) · 9/29/043:59 PM

can anyone help! Need the controller and NIC if possible. Will even purchase with out NIC card!

Topic

SALES REPS

Tony Serna · 9/29/046:45 PM

I'm looking for two account executive for my Boise, ID branch office, we sell Lanier only. Please call if your interested. 208.376.6900 Tony Serna

Re: Pending credit approval....

Boston Mike · 9/24/0410:17 AM

We need another Webex demo on this Virtual Copier Software (VircoSoft) Software! I can sign up 2 right now maybe more!

Re: Consultative Selling

Steven Breault (Guest) · 9/27/0411:02 AM

Art: Thank you for posting this article. Excellent information and logically reinforces one of the basic objectives of this site - sharing ideas & experiences among digital imaging professionals i.e. software-centric selling. Hardware-centric selling, while still very effective for many seasoned professional sales reps, is a declining selling strategy in our software focused market. Newer sales reps are finding it increasingly difficult to replicate the success of their more-experienced

Re: High Volume Graphics Color

Angie (Guest) · 9/27/043:40 PM

Ricoh definitely has this unit on the launch pad but I think it will be early 2005 according to my sources. This will finally be the "ricoh" replacement product for the antique 6513 and it will be an OEM product, not a Toshiba (aka AF3131) knockoff.

Re: 2035e vs 2035

Brad Sipes (Guest) · 9/28/0411:14 AM

There were also some changes in the fax capabilities in the e version. If I remember correctly it had to do with the fax forwarding (tsi routing)to different in-boxes etc. Basically, Ricoh launched the 2035/2045, and then made improvements to the 2022/2027 series so they had to go back and update the recently launched 35/45ppm devices.

Re: T-shirt transfer sheets

Jomama (Guest) · 9/24/0412:41 PM

We used to use a media called "Fabrika" Tee-shirt Transfer material, when we were carrying the Toshiba Chromotouch copier. However, it was a wax transfer machine, didnt use a fuser. And a fuser is the biggest obstacle in this application. I mean these things rip up bad when using anything that turns sticky.

Topic

2018D MFP

Jomama (Guest) · 9/25/042:33 PM

Setting this machine up in the shop today. All went OK after I dicovered a reversed connector on the control panel. I got it that the time zone here is -5 hrs from GMT but the daylight saving time setting look like they want me to input the start and end days in hex. The defaults are: Copier SP5-307-003 Start "41000010h" -005 End "10560000h" In the first place, dont we all start DST on the same day? And in the second place 41000010 hex = 1090519056./ What the heck is that?

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Questions for our International Members

Steven Breault (Guest) · 9/27/0412:03 PM

Thank you for participating in the P4P Forum. Which electronic paper management solutions are you offering your small to mid-sized customers? Is bundled solution (software/hardware) selling an important part of your sales presentation? Is the software you are selling helping you increase hardware sales and margins? Thank you, Steve Breault VircoSoft, LLC P4P Hotel Authorized Vendor VircoSoft Web Site

Re: Email Fax Forwarding

Art Post (Guest) · 9/24/0410:21 AM

Do you mean receive a fax and then email? If so, I believe all of the new 20 series can do this. Art Go Mets! Maybe Next Year???

Re: Printing PDF's from Acrobat Reader

v-tec · 9/24/0411:09 PM

Try changing the DPI in the scan setting to 200, or in the print driver.

Re: Printing PDF's from Acrobat Reader

Jomama (Guest) · 9/25/041:33 AM

6.0 shoulnt be the problem but it sure is bulky, I uninstalled it! But a blank sheet is usually a memory problem, which, I know, you tried "print as image" and that didnt work, if the standard tcp/ip is in use, consider a print server with lotsa memory. PDFs are famous for "missing"images.

Re: eCabinet ppt overview for show

Steven Breault (Guest) · 9/27/0411:51 AM

VCS (Virtual Copier) from VircoSoft, Authorized P4P Hotel Vendor. Please visit our web site VircoSoft Web Site or contact me directly at (703) 385-0101. Steve Breault

Re: 2035e vs 2035

jswinberlin · 9/27/046:13 PM

If I remember correctly, the 2035e offers scan to folder w/o Scan Router when upgraded with printing and scanning. This is more important with the 4035esp (scanning and printing included). This is was one of the first 40 series generation to come out and SMB scanning wasn't available at the time. Most new units are e's.

Re: Cover Sheet

jswinberlin · 9/27/046:16 PM

Ok, how about on the Savin 2408? There is no option to browse for a cover sheet location. Is there some other way to input this?

Re: 2035e vs 2035

Brad Sipes (Guest) · 9/28/042:20 PM

This is a copy of a post on aficio league from David Callahan - hope it helps! New embedded scan options: SMB and FTP, File Name and Message for e-mail New Fax Options: Internet Fax, Fax Forwarding, Serverless Fax Reception with notification, E-mail of TX results

Re: 1045 Print and Post Script Chips

Art Post (Guest) · 9/28/043:04 PM

How much for the print DIMM?

Re: FX 16

Darren .... · 9/29/049:35 AM

Sure, just attach a print server such as.... Trendware TE100-P1U for the USB connection wired TEW-PS1U for wireless from USB ... or ... TE100-PS1Plus for the Parallel port wired TEW-P1P for wireless from Parallel

Re: 551/2560/2575 Replacement

spressomon · 9/30/0410:08 AM

Ricoh will introduce a 40-45cppm B2C, supposedly by December 31, 2004. And then, in 1stQ 2005 a higher speed, presumably 55-60cppm B2C. These are completely seperate from the, soon to be released, replacements/upgrades for the Aficio 1060 & 1075.

Re: AP3800/CL7000

dscott (Guest) · 9/30/045:53 PM

you should read the paper weight specs on these printers and then instruct your customers that they will have to purchase new ones when they shred up. these fusers will not shred unless the wrong paper is being used

Re: GBC Streampunch

spressomon · 9/29/046:49 PM

Ron: Have you heard if Ricoh is, indeed, working on a solution for the interposer compatability? Unfortunately I am closing a deal, right now, for a 2090 with the GBC...don't know how to proceed with regard to your experiences... Thank you, Dan

This Week in the Copier Industry Twenty Years Ago

Art Post · 9/2/249:30 AM

This Week in Copiers Twenty Years Ago

First Week of September 2004

Real Copier Sales

Enjoy These awesome copiers threads from 20 Years Ago

Re: Aficio FX16

Darren .... · 9/3/0410:34 AM

Here you go ... I believe this is what we call the AC104.

Topic

YOU KNOW IT’S TIME

Art Post (Guest) · 9/2/048:21 PM

needs include communicating with those not in their office.” • “…cartridge expenses for desktop printers and faxes exceed their lease payment.” • “…they fax as often as they copy.” • “…they print as often as they copy.” • “…the number of users is greater than the number of copies the unit makes per minute.” Paul Albano, Assistant Manager, Product Marketing, Canon U.S.A., Lake Success, NY “…they find themselves printing out one set on their printer and then making multiple copies of it on the

Topic

RICOH CORPORATION UNVEILS NEW

Art Post (Guest) · 9/1/047:55 PM

Portal depicts typical customer workflow with various Ricoh solutions designed to address everyday requirements through four distinct sections of the showroom floor: Workgroup, Production, Enterprise, and Professional Services. Offering a glimpse of the new office environment, the Ricoh Technology Portal demonstrates corporate workflow solutions that meet everyday document and printing management needs. Customers can visit the Technology Portal and have a Ricoh consultant analyze their workflow

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Ricoh Launch GBC StreamPunch for 1060/1070 in Australia

Art Post (Guest) · 9/2/048:00 AM

technology into its range of digital imaging systems. The recently awarded Ricoh StreamPunch™ provides a flexible, fully integrated punching solution for the production of high quality documentation and presentation materials. This new technology is compatible with the Aficioä 1060, 1075, 2090 and 2105. It dramatically lowers the overall cost of production, and as each page is punched at the rated speed of the print engine, productivity is not compromised. Ricoh Booklet Making System This exclusive

Topic

1018 Fax Option

jswinberlin · 9/7/049:16 AM

I have a law office using this fax option. They want to have legal transmissions that come in reduced to letter. I have changed the bit switches that should make this adjustment but I have been unsuccessful in getting this to work. Attached is a User Parameters List showing the switches. Does anyone know how to make this work?

Survey

Would like to know how we are all doing in this area. Please select the poll that best describes most of your MFP sales.

DMS (Document Management Software)

Art Post (Guest) · 9/1/048:04 PM

Member

Lillian Wolfe

Re: Fax 3310 & 4410 experiences

Flying_birdman · 9/2/049:18 PM

Does anyone know how to set the fax up to print a journal automatically once a week? I also need some guidance on using restricted access codes and making them work. I set some up, but the machine doesn't seem to use them. Thanks.

Re: Initial Fees for Connecting Equipment

v-tec · 9/3/049:41 PM

1) The best way from a company point of view is to bill by the hour. If you’re just installing a print or fax driver on one or two PC’s, this should not take long. However when you get into scanning to folder or email, you need settings that some customer have know idea what you’re talking about. This can take time, calling an ISP or outside IT person, passwords… 2) As art said, we sale blocks of time to the customer included in the sale. Let them know up front you have x amount of time for

Re: Document Management Software Poll

Steven Breault (Guest) · 9/7/041:28 PM

Bundling Software Increases Hardware Sales! EXERPTS From "Using Virtual Copier to Sell More Hardware" By bundling the Virtual Copier™ solution you can lock your customers into your digital copier and increase the dollar sale as well as the margin on individual sales. Bundling Virtual Copier™ enables the copier sales force to take advantage of the advanced capabilities of the new breed of digital copiers and helps sell more copiers at higher margins. With Virtual Copier™ the sales rep can

Topic

Initial Fees for Connecting Equipment

Neal · 9/3/047:56 AM

Just curious, we discussed a couple of weeks ago how we were dealing with charges for being called back to reconnect or help customers with connected system after the intitial set-up. How are your dealerships handling the intitial set-up? Do you charge a flat fee, a graduated fee based on # of workstations? Do you charge to put faxes and printer drivers online?

Re: Backorders! Why?

Brad Sipes (Guest) · 9/1/048:32 AM

Jim - I only get this report when I scream loud enough to our corporate office about backorders (like I've been screaming about the 240W). I will make available every time I see one. I think...our purchasing agent gets this info from our East Region Allocations people at Ricoh - I would think they would provide this info to anybody on an allocations list for backorders?

Re: Backorders! Why?

Art Post (Guest) · 9/1/048:38 AM

I agree! Why keep us in the dark about back orders. Having a list like this enables us to plan our selling cycles plus tell the customer in advance of a potential back order. Brad, would be great if you could get this from time to time. Art

Re: Ricoh Aficio FX10/Savin 9110dp

Deanw · 9/2/0412:21 PM

quote: Originally posted by Docusultant: Are you printing off the parallel port or trying to use as a network printer? parallel

Re: 1018 Fax Option

Jomama (Guest) · 9/7/042:43 PM

Service Parameters Printer Switch 03 bit 0 to 1.

Re: 1515MF Poll

John Roof · 9/7/049:49 AM

I haven't done a wireless setup, but for network, it was plug and play. I did have a problem the last time when I could not access the printer from the control panel. It showed up on the network and could print, but the 1515mf would not see it. Come to find out, the firmware card was not properly seated. It evidently had come loose during shipping.

Re: Initial Fees for Connecting Equipment

Old Glory · 9/7/0412:04 PM

"The initial connection of this equipment is free based on printing a Windows test page from two stations. Any other issues beyond this initial set-up will be on a charge basis."

Topic

Aficio FX16

Sypher (Guest) · 9/3/047:28 AM

Can anyone tell me where to find all the technical and sales manuals for the FX16. Thanx

Topic

Comparisons

Sypher (Guest) · 9/7/0410:24 AM

I am looking for machine comparisons eg. Aficio 2238 vs canon image runner C3200, and others. If anyone can help it will be appreciated. Thanx Warren

-=Good Selling=-

This Week in the Copier Industry Twenty Years Ago

Art Post · 5/5/244:58 PM

This Week in Copiers Twenty Years Ago

First Week of May 2004

Real Copier Sales

To Art and all that have helped, this is a small token of appreciation for the p4p hotel. I was working with an IT manager for a MAJOR TV Station in my area. It became a very technical situation which stemmed from just a printer solution call. the IT Director wanted to replace printers that were runing from a black box so that a job could be parallel printed onto 6 printers. As a result of everyones input; sucess stories, and guidance, I was able to turn this into a total workflow solution. read more

Enjoy These awesome copiers threads from 20 Years Ago

Kyocera vs. Ricoh

Graham · 5/3/0410:28 AM

For whatever it is worth, here is how I sell Kyocera and Ricoh.... In the Kyocera line, there are really only 5 Black and White machines that I personally push, those are the middle segment systems KM3035-KM4035-KM5035 and KM4530 KM5530. They all come in at much lower price point and service costs as the Ricoh 2035-2045-1055 systems and the 55 has scanning where the Ricoh does not. Ricoh still has it up to 27ppm and 60ppm on up both from functionality and service cost though. Pricing is pretty

Re: 2232/38 series productivity!

Flying_birdman · 5/6/042:01 AM

If you want to beat an IR C3200 with the Ricoh, simply pick a sample file that has a solid blue or purple background and have them automatic duplex the prints. The Canon will leave little white specs on the second side of the print. Also, have them do a photo original off of the glass. The Canon does not have a good scan quality off of the glass. Good selling!

Re: 2232/38 series productivity!

bmiller (Guest) · 5/4/048:23 AM

Bridman, What are iron on transfer sheets? I haven't run across those. It sounnds like it could be an untapped market for me. Also, to add to the conversation a little. the new 32/38 seems to outperform the canon and Xerox from multiple application standpoints. Cost, Quality, Ease of Use. I am in a small satellite office for my company and use a 338, I have been running it through its courses and it seems to work great. Also in the field, we compete everyday against the other companies B2C

Topic

FASB13 and copiers

dclaterbaugh (Guest) · 5/3/045:01 PM

I am in a competitive situation that the criteria to meet a true operating lease is a must. They are currently utilizing a 48 month lease with a 36 month out to meet this criteria. Obviouosly, accounting based on a 60 month useful life rule. However, I think I have seen a document or information stating that copiers can actually be on the books for up to seven years. Which would allow us to use a 48 month lease with no out. Any thoughts or information?

Topic

P4P Helps With TV STATION

bmiller (Guest) · 5/4/048:08 AM

all I have placed: (GESTETNER) 6 13fs 6 9199L Fax Machines 7 45 ppm Laser Printers 2 9002 Copiers 2 7502 Copiers 2 27sp copiers 1 213d color copier w/ fiery 4 38ud color printers I wouldn't have been able to do this with out the support and knowledge that everyone shares on this site. So Thank You to all...

Topic

AP3800CD Printing White Letters?

Ted · 5/5/0412:18 PM

. Obviously, the printer assumes you're usually printing on white paper and just sprays no colors in that section to leave it as white, but, again, is there a way to actually print white?" Is there a way to manufacture the color "White"? Let us know...

Topic

Printing Seperator Pages 101

Ted · 5/6/0410:01 AM

I have known for years that we can print a seperator page between jobs if we want. I actually now have a customer who wants to do this. I tried it out on the 1035 in the office using the RPCS and PCL drivers. I selected the seperator page button in the driver setup, browsed, and it found some .sep files on my laptop. (I run XP). Now here are the real questions. One, when setting up seperator pages on a WIN98 PC running Office 2000, when I browse, it doesn't find the .sep files like on XP

Topic

Importing Fax Destinations to 2035e's & 2238

Ted · 5/6/046:15 PM

I have a customer that we sold 6 2035e's and a 2238. They want to be able to import (or push)the fax destinations to the machines from a master list. I know this can be done, but don't know how it is done. Also, they want, when there are changes (additions), to keep the destinations in alphabetical order. Let us know on this one. Thanks...

Re: 2232/38 series productivity!

bnosbod · 5/4/041:43 PM

I too would like any information on where people have had success against the Canon 3200c. We've tried everything from 3800's, 3850c's, 1232c's and the 2238 (Ricoh). What is your strategy when coming head to head? CPC is most of the problem. But one or more tricks seems needed.

Re: AP3800CD Printing White Letters?

JasonR · 5/6/047:42 AM

No, there is no "white toner" for any color copier/printer I've ever heard of... But I have had several customers across the years call and try to order it =) There is no way to do what this customer wants with any of our devices.

Re: New 31 PPM color

bmiller (Guest) · 5/6/049:01 AM

Art, when you say RICOH put panels on the box, what exactly do you mean. Is the control panel going to maintain the RICOH look, or is it stuck with TOSHIBA? What were your other thoughts on this. I haven't had the opportunity to see one yet from RICOH. In my neck of the woods Toshiba is doing very well and I haven't even seen one in the field. Does anyone have any input. I think the model number is the e-studio 311c by TOSHIBA. Thanks for everyones input!

Re: CMF 7000 Volume Poll

BLAMB · 5/4/0410:02 PM

Hey Folks, If your going to punish a ricoh "printer" engine for volume on normal paper stock ( not color critical) this engine is the one to use.

Re: CDIA Training and Certification

Scott Holloway · 5/3/044:16 PM

I started COMPTIA's A+ and Network + program back at the beginning of the year, and plan to test for certification by the end of the month. I stardted using the ricoh cbt's for CDIA about 2 weeks ago and am on disc 3 of 4. All of this training has proven to be usefull because of the territory I have. I am certain that certification , and having the ComTia logos on my business card, emails and stationary will be of great help getting appt. With the product line and company I represent I am

Re: OCE 7050, Can anyone help?

John · 5/1/042:24 PM

Jason, I believe there are 6 square ft. in a "D" size print. That would put the yield of the toner cartriges at 1,916 "D" prints. The developer lists for $441.47 and the yield would be 25,000 "D" prints. The wire($31.04 corona, $27.76 transfer wire) (blade $331.08)and drum are 32,500 "D" prints. A drum lists at $972.40 and are generally replaced when the developer is replaced.

Re: AP3800CD Printing White Letters?

bnosbod · 5/5/0412:37 PM

What program are we trying to print from? I printed white letters on a 3800CD from Microsoft Publisher by changing the bakground of a text box to color...then changing the letters to white...

Re: AP3800CD Printing White Letters?

Graham · 5/5/041:17 PM

That didn't actually print white letters, it printed the color background and printed nothing where the white lettering needed to go. To the best of my knowledge there is no real way to do what you want to do Ted. Sorry!

Re: Aficio 6513 problems

bmiller (Guest) · 5/6/049:05 AM

I have never heard of these issues. I have placed alot of the 6513's in heavy graphic enviornemtns and have not had any things like this. Also, our company has a print shop where we have 2 hooked up to a TR micropress that runs probably 30 - 40k per month each on, and they have been running great. I am interested to know how this pans out, could you keep us posted Brad?

Re: Is Nashua???

SeanR (Guest) · 5/4/043:47 AM

Nashua is not part of Nashuatec.We have been the market leaders in South Africa for the last 15/16 years.We sell directly to the corporate market and service the products with the backing of our service departments.We currently have a total 33% marketshare in South Africa.We only market and sell RICOH products.If you want more info e-mail me @ seanr@cape.nashua.co.za

Re: Scan Router Pro and Windows Server 2003

BLAMB · 5/6/0411:22 PM

Sorry my last post wasn't so clear. Scanrouter lite/Pro will install on Xp or 2003, But it will not allow you to use a mapped network drive or a shared network folder as the destination target. There is a white paper form Ricoh on this. It relates to the DCOM protocall and changes that Microsoft made to the OS. I really could use a work around if anyone has found one!

Re: CDIA Training and Certification

Scott Holloway · 5/3/0411:40 AM

. It also seems that all of Corp America is pulling in IT to help them make choices on "copier" vendors, or they are given that responsability altogether. This makes them an important target in every account we call on, and if we don't do something to be very different we will pay a heavy price. I have spoken to a great many IT people and told them what I was going to do, and why. They all agree that the certification in these diciplines won;t get me the order, but they will get me opportunities.

Re: Kyocera vs. Ricoh

bmiller (Guest) · 5/4/047:56 AM

grahm, That is very intersting. Have you found any distinctions in the b2c markets between the two manufacturers. Also, does kyocera offer reps incentives beyong lower price points? Take Care, Brian

Re: Booklet maker

wyzguynyuk · 5/6/046:34 AM

I was just reading the Sales/Marketing Manual for the 1060 yesterday (man, I have no life) and it says that the booklet maker will fold one page without stapling, but will not fold multiples without adding the staples. Hope this helps! Brian

Re: Kyocera vs. Ricoh

merlin · 5/6/049:08 AM

I pretty much agree with Graham except in the lower end. I can sell a KM 3035 for the same price as the Ricoh 2022 and holded the same margin. Plus I have a lower cpc than on the Ricoh 2022. This becomes a no-brainer for the customer. Plus I have place a few KM 6330's and they work better than the Ricoh 1060.

Topic

Booklet maker

Flying_birdman · 5/6/042:04 AM

Does the Ricoh booklet maker allow you to do a booklet and fold it without a staple?

This Week in the Copier Industry Twenty Years Ago

Art Post · 4/28/244:30 PM

This Week in Copiers Twenty Years Ago

Last Week of March 2004

Real Copier Sales

No words of wisdom today, enjoy your Sunday!

Enjoy These awesome copiers threads from 20 Years Ago

RICOH RECEIVES “CERTIFICATION

Art Post (Guest) · 4/25/045:25 PM

leading supplier of office automation equipment and electronics, with fiscal year 2002 sales in excess of $14.7 billion. Ricoh Corporation is a leading provider of multifunctional document systems, including color and black & white digital imaging systems, facsimile products, printers, scanners, digital duplicators and wide format engineering systems. Additionally, Ricoh offers a wide variety of document and printing solutions directly and through partners that enhance office productivity and

Topic

A Tricky Play for Investors

Backup (Guest) · 4/26/049:09 PM

of 2003, sales of digital office copiers, digital copiers for commercial printers and high volume industries, and services grew 10%. More encouraging, 60% of Xerox' equipment sales came from new products introduced in the previous two years. MIXED OPINIONS. On Apr. 23, Xerox will report first-quarter earnings that are expected to signal solid growth for 2004, with projections of total sales up slightly to $16 billion from $15.7 billion in 2003, and net income up 85%, to $665 million from $360

Topic

PAPER HAS ALWAYS BEEN A PART OF THE ....

Art Post (Guest) · 4/25/045:34 PM

capture paper documents from remote sites. Even more accessible to ordinary office users are the digital copiers and multifunction machines that now so often include scan-to-e-mail capabilities. Taking copier-based scanning one step further, companies including Xerox, Canon partner eCopy and HP partner NSi now offer capture middleware for copiers. This software lets administrators design and deliver sophisticated workflow- and repository-connected scanning applications right on the device

Topic

Kyocera Mita America Unveils

Art Post (Guest) · 4/27/048:02 PM

for Organizations of All Sizes - Several new products were shown at the event, including the recently announced series of monochrome ECOSYS printers, the FS-1920 (29ppm), FS-3820N (29ppm), FS-3830N (35ppm), FS-9120DN (36ppm) and the FS-9520DN (51ppm). In addition, an 18 page per minute digital multi-function imaging system; a series of mid- to high-volume multi-function products set for release later in the year; and a full color, 26ppm color print system were demonstrated at the event. Kyocera

Topic

Canon Record Growth

Art Post (Guest) · 4/27/047:57 PM

LAKE SUCCESS, N.Y.—(BUSINESS WIRE)—April 27, 2004—Canon U.S.A., Inc., a subsidiary of Canon Inc. (NYSE: CAJ - news) and a leader in imaging technologies, today announced Canon Inc. first quarter 2004 consolidated net sales of 798.1 billion yen (US$ 7,529 million), which represents a year-over-year increase of 9.1% over the first quarter of fiscal year 2003. Canon reported first quarter net income of 84.3 billion yen (US$ 795 million), or 95.50 yen (US$ 0.90) per share, which represents a year

Topic

Print On Demand Show Review

Art Post (Guest) · 4/27/048:00 PM

Download attached pdf This document has been archived, please send me an email if you would like to purchase. art@p4photel.com Print On Demand Review 2004

Topic

Sales Quiz

Art Post (Guest) · 4/29/047:57 AM

what are the top 3 activities that can hobble a sales day? Phone calls end in 30-seconds or less? Go through a months worth of leads in a week? Getting screened by gatekeepers?

Re: Why Color?

beachcopy (Guest) · 4/29/044:22 PM

Hey Ricoh guys. I recently became a member of the site and have learned a lot! I need some help though. I am competing with Xerox on a color deal. The prospect is doing around 10K per month color, 20K per month b/w and would like to staple duplex. Xerox is doing CPC program, which is really one of my main stumbling blocks. What would you guru's suggest as solution? Thanks, Chris

Re: Why Color?

Old Glory · 4/29/045:56 PM

Need more info in my opinion. Are you competing against the C40 or the 3535? Are the color applications graphic arts or business quality? How is the color being done currently? How important is speed? Do they need to print on thick or coated stock? Will it be a copier only or copy/print solution? Do they want color scanning? Is there much potential for mixed color and B&W originals within a single file? We have so many very different solutions now so the fact finding is much more critical. The

Re: Kyo's Drums Need User Intervention!

TroyS · 4/30/042:22 PM

Just so you guys know, the user intervention is not new. It is actually part of the toner replacement process. There is actually instructions on the box of toner for this. These machines have a pm cycle of 400K and 500K. A little intervention is required. The whole process takes about 30 seconds. We have been selling these products for three years now, and they eat Ricoh's lunch service wise. Just my two cents. BTW, We are a twenty year Ricoh dealer.

Re: 1060 and Twain driver

wyzguynyuk · 4/26/0411:05 AM

Ted, The client's software is supposed to work with the network connection, but I am pretty sure that this has nothing to do with their software. I am getting the same error message when using the TWAIN driver in my office when scanning from Illustrator, Publisher and even simple Microsoft Imaging. I am pretty confident that this is a problem with the TWAIN driver and not any specific software issue. Thanks for the quick response. I am setting up the third 1060 for testing purposes in my demo

Re: 1060 and Twain driver

wyzguynyuk · 4/26/044:29 PM

worked, so I am not yet sure that my client with the original problem won't have to run NetBEUI also (Ricoh Tech Services said they would, but my IT guys are not excited about using NetBEUI), but I'll find out tomorrow. I also wanted to let you know that my Service Mgr. found the same thing you guys did concerning XP and the firewalls, but the client is running 2000 Pro and there were no firewalls to bypass. But at least I'll know what to look for next time when it won't work on an XP workstation

Re: OCE 7050, Can anyone help?

JasonR · 4/30/041:21 PM

I am told we pay $203 dealer cost per carton (each contains 2 bottles) for all Océ toner. From an Océ Authorized WFPS Reseller's Reference Manual, Consumables Target Yield: On the 705x copiers Each bottle is rated for 11,500 sf - say 3,833 LF of 36"paper -at 5% coverage. Developer is 50,000 LF, wire/blade/drum are 65,000 LF. Don't have any prices on the PM kit as yet.

Member

BLAMB

Re: CL7100

Jayson Gilbertson · 4/26/043:50 PM

Info and Brochure are posted on Ricoh USA. JG

Re: CL7100

Jayson Gilbertson · 4/26/043:55 PM

Driver is available from Ricoh-usa.

Re: 2232/38 ACS problem continued.

Melissa (Guest) · 4/27/0410:49 AM

I ran into the same problem. But it makes senses why it doesn't work. You have to turn the user codes on for B & W as well. If you run ACS the user does not have access to the b & W or at least the code is not turned on. I don't know how Ricoh would fix this besides giving the option for ACS to be part of the user code set up!

Re: GBC Update!!!!!!

Art Post (Guest) · 4/29/048:08 AM

Some service and sales insights on the GBC Stream Puncher.

Re: GBC Update!!!!!!

Art Post (Guest) · 4/29/0410:14 AM

Some service and sales insights on the GBC Stream Puncher.

Topic

1060 and Twain driver

wyzguynyuk · 4/26/0410:16 AM

it with every scanning software I can think of. I have tried it on two different 1060's. I have tried it on Windows 2000 and XP laptops with crossover cables. We have called Ricoh Tech Services and were told that the TWAIN driver needed NetBEUI running on the network, but this hasn't worked for me either. Now Tech Services is telling us that we need to post a "Tech Alert" because they have never heard of this problem (I'm afraid this is their way of putting me on the back burner). I find it

Topic

CL7100

dmurrah · 4/26/042:12 PM

Just got the new Trade Up program and the CL7100 is listed on the chart. Does anyone have anything on this printer yet?

Topic

New 31 PPM color

Art Post (Guest) · 4/27/047:52 PM

This unit will be previewed in Vegas. We saw it in NYC for AIIM, with a couple of Ricoh panels on the box. Hope Ricoh did their homework with this box! Art

Topic

Kyo's Drums Need User Intervention!

Art Post (Guest) · 4/27/049:40 PM

Please read atatched KYO tech report, this will cinch a deal if you are up against KYO This document has been archived, please send me an email if you would like to purchase. art@p4photel.com Kyocera Drum Letter (Document)

-=Good Selling=-

This Week in the Copier Industry Twenty Years Ago

Art Post · 3/24/241:30 PM

This Week in Copiers Twenty Years Ago

Last Week of March 2004

Real Copier Sales

Many moons ago, I made a few predictions in reference to "what I thought" would happen with Ricoh Americas. To sum it up, my thoughts were that Ricoh would take all non performing dealers and ask them to become Lanier or Savin....read more here

Enjoy These awesome copiers threads from 20 Years Ago

RICOH HIGHLIGHTS MULTIPLE SOLUTIONS AT AIIM/ON DEMAND 2004

Art Post (Guest) · 3/24/045:48 PM

– BrightQ was developed exclusively for the UNIX and Linux operating systems and supplies system administrators, IT support personnel, printer support personnel, and anybody who prints via UNIX and Linux, with an easy-to-use, graphically rich, printing environment. This dynamic printing suite is available for nearly all Ricoh monochrome and color printers and multifunction products. · ScanRouterTM V2 Professional – An easy-to-use software package that serves as a digital document delivery system

Topic

Canon To Spend $192M On High-End Copier Plant

Art Post (Guest) · 3/31/047:41 PM

Canon To Spend $192M On High-End Copier Plant Kyoko Hasegawa, 03.31.04, 1:47 PM ET 5 Digital Imaging Acquisition Targets Satellite Imaging Seeks A Change In Scenery Best Photo Blogs Poll: How will you use mobile streaming video? Discuss this story Canon, a major manufacturer of PC printers, will invest about 20 billion yen to build a factory at its development base in Toride, Ibaraki Prefecture, and begin production of high-end copiers there by around fall 2005, the Nihon Keizai Shimbun

Topic

FIRST INDEPENDENT WEBSITE

Art Post (Guest) · 3/25/049:14 PM

For Immediate Release Contact: Art Post (732) 291-3146 FIRST INDEPENDENT WEBSITE DESIGNED FOR SALES AND TECHNICAL IMAGING PROFESSIONALS EXPANDS ITS MESSAGE BOARDS HIGHLANDS, NEW JERSEY, March 26, 2004¾ The Print4Pay Hotel: The Imaging Professional’s Resource Center, has announced that it is opening up five new message boards devoted to technicians of Ricoh family group products, making it the first independent Website in the history of the office equipment industry that enables both resellers

Topic

Two New Xerox DocuTechs to

Art Post (Guest) · 3/31/047:29 PM

customer by demonstrating more ways to profit in the new business of printing to more than 70,000 visitors and customers expected at the company's stand. Some fast facts about Xerox's exhibit at drupa 2004 include: • The Xerox exhibit is located in Hall 13 on a 37,670 square-foot stand. Hall 13 is located on the main fairground at Messe Düsseldorf. • The Xerox stand will feature some 20 production printers and presses - including the DocuColor iGen3 and the new DocuTech 100/120 (Website) - and a

Re: Need some advise

Graham · 3/31/046:32 PM

In my opinion, Ricoh really doesn't have a "printer" per se' that will accomplish this. I would place a Kyocera FS9520 system in there as a printer for that kind of volume. You might be able to screech by with an AP4510, but I wouldn't do it because I think that is just working it too hard. In HP, they are going to recommend an HP 9000 printer to do that volume. As far as Ricoh goes, I don't know that you can do anything but try to talk him in to a 1055 copier device to do that volume in Ricoh

Topic

Xerox bias lawsuit receives

Art Post (Guest) · 3/25/048:36 PM

Xerox bias lawsuit receives class-action status Thursday March 25, 5:52 pm ET NEW YORK, March 25 (Reuters) - A New York judge has agreed to certify a national class-action lawsuit alleging race discrimination against black employees of office equipment maker Xerox Corp. (NYSE:XRX - News), the plaintiffs' lawyers said on Thursday. ADVERTISEMENT United States District Judge John Gleeson, of the U.S. District Court for the Eastern District of New York, has certified a class of black sales

Topic

Konica 105ppm system

Brad Sipes (Guest) · 3/26/049:39 AM

I saw the Konica 1050 this past week in Orlando. I have to admit that it's pretty awesome. It will do 6 different on-line folds, duplex 140lb index from ANY drawer, and has a duty cycle of 1,500,000. In addition, they announced the new "bizhub" product line beginning with the Konica Minolta bizhub C350 color unit (35/22 ppm device w/ booklet finisher retails for under $12K and has a cpc on color of under 10 cents) Anybody have questions, please let me know.

Topic

Lyra Research Projects Worldwide Color Laser

Art Post (Guest) · 3/24/045:41 PM

Lyra Research Projects Worldwide Color Laser Printer Shipments Will Reach 2.1 Million Units in 2005 Report finds shipment growth will boost revenue to $3.6 billion NEWTONVILLE, MA (March 22, 2004)—The color laser printer market is one of the fastest-growing market segments in the hard copy industry, according to a new report from Lyra Research. The report, A Colorful Future for Office Printers, projects that worldwide color laser printer shipments will grow from 1.2 million units in 2003 to 2.1

Topic

AF1224 Printer Driver problems

Andy (Guest) · 3/25/045:38 AM

I have a client with three AF1224's. They all run on terminal servers and the drivers are loaded centrally. My problem is that when they print from the AF1224 RPCS driver, their prints all come out in color. We have changed the defaults in the properties (in the general & advanced tabs)to b&w. I then discovered that the standard icon in the driver are all defaulted to print in color. I copied and renamed these icons (defaulted to b&w and then found I can't delete the origional icons. Can anyone

Topic

When selling wide format

Art Post (Guest) · 3/29/0410:11 AM

A few questions, if anyone can help.Can anyone put in perspective the ROI for the new FW240?I understand moving all plots to the 240 is one, how bout the others.Art

Topic

Copies and Prints crooked on 1232

Boston Mike · 3/31/045:53 PM

Anyone else having this problem....service is kind of stumped I think they might be overfilling the tray. I have placed 8 1224/1232's and one this one has this problem.Thanks

Re: 2090 and Bates Stamping

Old Glory · 3/25/0412:37 PM

The launch notice says, "The Bate Stamp Feature for the Aficio 2090/2105 Systems is available for immediate download from the Ricoh Technical Website." If I was successful. the bulletin is attached to this reply.

Re: When selling wide format

Art Post (Guest) · 3/30/048:47 PM

cost is higher, but I can not prove it, so I believe I am being conservative at the .07 cents per square foot. We then have the cost for paper. please remember that the best reproduction on an ink jet plotter with ink jet paper, the same as most ink jet printers. Most companies buy a better grade of paper for thier "black line drawings" (blueprints) and then will buy something cheaper for thier "check plots" (check prints). The better the paper the higher the cost. I use the cost of .055 per

Re: Aficio 6513 problems

Brad Sipes (Guest) · 3/31/045:36 PM

Thanks Art - that's right along with my thoughts. I'm putting a refurbed 550 in (they need copier and printer) as a loaner at their normal click rate and I'll see how that eases the stress of repairs from the fuser portion of the 6513. Thanks

Re: PDF Printing

Ron B. · 3/30/047:04 PM

We're having an isssue with 24 x 36. We have a customer whose prints are cutting off when printing from Adobe Reader 6.0. We could print the same file fine with Reader 5.0 on our demo machine just fine. Updated to 6.0 on the demo floor and voila! it cut off printing. Now we have to downgrade back to 5.0...... Not sure why, but our issue seems to be with Adobe Reader.

Topic

Aficio 1013/1013F Closeout

spressomon · 3/25/0412:37 AM

We got a call from our Ricoh rep today informing us Ricoh is closing out the Aficio 1013/1013F. Don't know about everyone else but these have been the best little systems ever to carry the Ricoh name. And of course Ricoh is now ridding them from our line-up. Surely to be replaced by something far less reliable (sorry...I have good reason to be synical of copier manufacturers). Has anyone heard what Ricoh might use as the replacement system for the A1013/1013F?

Topic

Aficio 6513 problems

Brad Sipes (Guest) · 3/31/042:42 PM

I have a customer that is running 6-8K/mo b&w and 1K/mo color volumes on a 6513. They needed the 6513 at the time because of the quality prints (this was sold by a former sales rep). The problems we are having is that the system is eating up fuser & oil units and causing numerous other problems in the field. The customer is using Office Depot paper, which has very ragged edges and a porous surface, to run their b&w volume on. My service dept. is telling me that the paper is causing most of the

Re: Aficio FW240 NEWS

wyzguynyuk · 3/24/049:48 AM

Has anyone seen anything in writing on this model (brochure, pricing, etc.)? I just spoke with Savin and I'm told it is being launched in two weeks, so I figure there has to be info available somewhere. I have a bid due today and would love to include this model (the client is preparing to purchase a plotter for a satellite office along with several MFP's). I am waiting on a reply from Savin, but I'm not holding my breath. I'll let you know what I find (if anything). Brian

Re: Aficio FW240 NEWS

wyzguynyuk · 3/24/042:38 PM

I finally got a call back from Savin and they gave me less info than I got from Art's document that was posted here. Thanks, Art (how does it feel to be smarter than Savin?). b.

Re: Aficio FW240 NEWS

Darren .... · 3/24/044:45 PM

I'm taking the brochure thing seriously Art. I checked all of the Ricoh websites, Japan was the only one I could find that had what appeared to be the brochure.

Re: AF1224 Printer Driver problems

Color1 · 3/26/0411:16 AM

Is there a possibility that the document page setup has color as the default? For example, they are using a process black (CMYK) to print their Black pages. If so the process black will count as a full color page. I ran into this with a MAC installation.

Re: AF1224 Printer Driver problems

Boston Mike · 3/26/0411:41 AM

Color is default...it does one click for each color and one for black on a full color copy. You can go to the printer preferences under the printers through the control panel and set defaults to B&W hope this help...feel fre to call or email me -=Mike=- GO Sox!

Re: When selling wide format

Old Glory · 3/29/0412:17 PM

Don't lose sight of those who don't currently have their own equipment and pay a service bureau for copies/prints.

Re: When selling wide format

Art Post (Guest) · 3/29/041:54 PM

Thats one of the biggest cost is for outsourcing the copies. Another is the cost to produce a drawing on a plotter compared to the cost on our system. John and I spoke the other day and we believe the savings is .45 - .65 cent savings per "D" size drawing. Any others?? Art

Re: When selling wide format

John · 3/29/046:40 PM

Inkjet plotting. Outsourcing is perceived as saving on labor costs, but you have to consider turnaround time, travel time if they have to deliver copies for reproduction. I would also consider the scanning aspect. It would be less expensive in most cases to scan your own drawings to archive or FTP site than pay someone who will charge a premium. Scan charges in our area are between $4.00 and $6.00 per page. It all depends on the account.

Re: Vision

Mike Sasso · 3/30/049:54 AM

Vision Schedule: On May 4, we invite you to participate in Tuesday evening's Welcome Reception which will begin at 6:30 p.m. at the Mandalay Bay Resort and Casino, our venue for the VISION Meeting. On Wednesday, May 5, the day starts with the General Session where you will hear from Ricoh Executives and our guest speaker. After a private press/analyst luncheon we will conduct a press roundtable with Ricoh Executives. You can then tour the Technology Expo or take part in the Seminars. That

Re: When selling wide format

wyzguynyuk · 3/30/0410:14 AM

Art, Can you shed some light on how you came up with the savings per page vs. a plotter? I haven't delved into the world of connected wide format very often in the past, so this is all new to me (but the FW240 has me psyched on breaking into this market) Also, am I right in my assumption that plotters can only produce line drawings with no fill or gray scale? (again, this is all new to me so if I'm going to make waves in this market, I guess I had better start doing homework!) Thanks for any

Re: Ricoh sponsors Yankees vs Tampa Bay in Japan!

Mike Sasso · 3/30/0410:33 AM

For anyone who hasn't seen Ricoh's huge presence at the baseball's season opener in Japan, the Ricoh name is everywhere - bacstop, outfield, and the players uniforms. Just read Mike Mussina's comment abount the Ricoh patch on his sleeve: When players got to their lockers, they found white 3-inch patches on their shirt sleeves with the words "Ricoh" in red. Just like when the New York Mets met the Chicago Cubs four years ago in the first Japanese season opener, major league baseball sold

Re: Aficio 6513 problems

Art Post (Guest) · 3/31/043:47 PM

BULL! The 6513 is also a 50PPM black print speed and 11 ppm color, the problem is the system is hard to service and maintain. We have a few systems that are running a volume of 10K each. However not to do combat with service, why not put a trial in for the a few months and see what happens, if the black volume is printing just give them a laser printer for a few months. I must also say that we have lost 60% of our 6010 and 6513 installs due to our inability to keep them running well. Also when

Re: Need some advise

Art Post (Guest) · 3/31/047:25 PM

an HG connected 600 x 600 dpi Duplicator. This will surely handle the volume day in and day out. The other is to present them with a "bank" of laser printers. The 4510's will do a great job here. I would propose four to five to handle the jobs and then combine them with the parrallel print feature of Smart Net (if thats what we are calling it today). Please let me know how this pans out. Art

Re: The UC6 Gold with the SeriPrinter Model 25

Art Post (Guest) · 3/28/049:46 AM

application? NO! I would tread lightly with this application and get a four color user to try the system and then give his opinion Understanding the full-color quality limitations, does it hold up pretty well...is it still doing as well today as it was at install? Anything else to add? Jim: We do not have any systems placed in a four color environment. I am going to try and penetrate this market this summer. I have some printers that have JP8000's and JP5000's that will be ready to redo their leases

Re: 2232 & 2238 ACS

Neal · 3/24/047:03 AM

ACS (auto color select) is also on the 1224 and 1232. When you select ACS the system then looks at all of the originals being fed and if it is a b & w then it copies/prints in b & w. If it is in color then it copies/prints in color so you can have mixed originals of b & w and color and the system will then produce the set as is. unlike the 3800 where if you set the system for color ALL of the copies/prints would be color clicks.

This Week in the Copier Industry Twenty Years Ago

This Week in the Copier Industry 20 Years Ago

Art Post · 3/3/241:00 PM

This Week in Copiers Twenty Years Ago

First Week of March 2004

Enjoy These awesome copiers threads from 20 Years Ago

Kyocera Delivers New Printer

Art Post (Guest) · 3/4/047:31 PM

life of our products,” said Michael Pietrunti, vice president marketing, Kyocera Mita America. “Not only do our newest printers combine impressive print speed and excellent image quality, they also employ a 500,000-image drum and 40,000-image toner container. This translates into considerable cost-savings - possibly saving an organization thousands of dollars in printing costs over the life of the printer. It’s what we mean by, ‘Work hard. Print smart’.” The FS-9120DN and FS-9520DN printers

Topic

Relabeled Toshiba Color copier?

Rick Rivera (Guest) · 3/2/044:13 PM

I am hearing the uglies about relabeling Toshiba 31 ppm color unit for Ricoh's answer to 6513 upgrade path. Second, also heard the 6513 price will drop to 4506 level too! Any confirmations out there? Being told it will be "showcased" at ON Demand!

Topic

Ricoh Enhances Its Aficio Line

Art Post (Guest) · 3/2/047:35 PM

products, Ricoh is offering new features such as embedded scan to e-mail, Internet faxing, LAN faxing, and fax forwarding to e-mail. The Aficio 2015 is the ideal system for offices or workgroups that are limited in space but require high-end performance at an affordable price. The Aficio 2018 offers the same capabilities as the Aficio 2015 but features a faster print speed and larger paper capacity, making it well suited for environments with slightly higher throughput requirements. And, the

Topic

Ricoh/Lanier Allstate Insurance Contract

John Roof · 3/2/048:49 AM

Ricoh/Lanier has a contract with Allstate Insurance to provide the Lanier LP020c(Ricoh CLP1620) to its agents. They have a special price of $1,680 for the printer only, but have lease pricing for the version with copier functionality. If they purchase a Ricoh or Lanier version, Allstate sends them free toner. The lease pricing for the printer only version is $59.30 on 44 months. For copier functionality, the lease pricing is $89.65 for 44 months.

Topic

Canon Technology Solutions Introduced

Art Post (Guest) · 3/4/047:26 PM

serving clients in the following marketplace areas; New York, New Jersey, Philadelphia, Washington DC, Baltimore, Detroit, Atlanta, Pittsburgh, Cincinnati, Wilmington (Delaware), Miami/Ft. Lauderdale, Tampa and Orlando. It provides clients with digital network printing, color and black and white copying, duplicating, faxing and large format printing along with business services consultation and outsourcing. For more information visit www.solutions.canon.com

Topic

Imagistics Helps Businesses

Art Post (Guest) · 3/4/047:27 PM

). Its 25-cpm/ppm speed makes it is an attractive option for workgroups stepping up from desktop and lower volume devices. The im2520f matches all the functionality of the im2520, but adds standard network printing and Super G3 fax capabilities. As a result, the im2520f is a communications hub device that can consolidate multiple stand-alone desktop devices, including faxes, printers, and scanners. The flagship of the series, the im3520 is a mid-volume workgroup solution that operates at 35-cpm/ppm

Topic

Lanier Unveils Blueprint To

Art Post (Guest) · 3/4/047:32 PM

requirement." Examples of Lanier's track record in helping customers achieve true Document ROI can be found at www.lanier.com/casestudies . ABOUT LANIER WORLDWIDE Lanier Worldwide, Inc. is a wholly owned subsidiary of Ricoh Corporation, the Americas sales and marketing unit of Ricoh Company, Ltd., a $14.5 billion global manufacturer of digital copier/printers. Lanier helps its customers succeed by understanding their unique document management needs and delivering systems and services that

Topic

UPDATE - Oce warns dollar

Art Post (Guest) · 3/5/045:54 PM

UPDATE - Oce warns dollar to hurt sales, profit in Q1 Tuesday March 2, 9:30 am ET (Adds detail on forecast, shares) AMSTERDAM, March 2 (Reuters) - Dutch printer and copier maker Oce (Amsterdam

CEN.AS - News) warned on Tuesday its first-quarter turnover and earnings would be lower than a year ago due to the weak dollar. ADVERTISEMENT The company said it would sell more machines in its first fiscal quarter, which ended in February, than in the same period one year ago, but the gains would be

Re: HP Cost per Copy

H2OSkier · 3/2/045:53 PM

the Ricoh side:-)) Very profitable. This may not be the correct "lounge" for this question, but it is somewhat related - does anyone out there have a comp plan with residuals payed out based on click revenue? I'd be curious to see what dealers around the nation are doing with this. The onsey-twosey printer unit sales are almost a waste of time, but if we can use them as a launching pad into an account and incent the reps to begin moving them, the printers can be an incredible source of income for

Topic

Panasonic Introduces Multifunction Alternative

Art Post (Guest) · 3/1/046:48 PM

a built-in automatic duplex unit that enables two-sided printing and copying. Incoming faxes can be printed on both sides as well. Virtually any type of document black & white or color can be scanned directly from the flatbed scanner, turned into a PDF, custom named, and sent to a networked PC or email address. The UF-9000 s high-speed Super G3 fax with JBIG compression transmits at about three seconds per page. Among the UF-9000 s more unique and cost-efficient features is Double Exposure. With

Topic

Lexmark C510 offers

Art Post (Guest) · 3/3/048:21 PM

C510n consistently measured faster print times than each of the four competitors," QualityLogic said. The Lexmark C510 also supports Lexmark’s advanced software solutions, expandable memory and paper-handling options, and has an easy to use interface. All at a price that makes the Lexmark C510 a viable alternative to mono laser printers. Money-Saving Features The C510 also comes with advanced tools to help manage color printing costs, a significant consideration for both enterprises and SMBs. With

Topic

HP Signs $100 Million Deal with Ford

Art Post (Guest) · 3/4/047:29 PM

to consolidate its printers, copiers and fax machines bought from several companies including Hewlett-Packard and office equipment maker Xerox Corp. (NYSE:XRX - News), to save costs. The automobile manufacturer chose HP over Xerox to be the integrator, HP said. "Basically HP just took over a bigger piece of the printing infrastructure -- we have a majority of it," HP spokeswoman Katy Doherty said. A Ford representative was unavailable to comment on the details of the agreement. Xerox spokeswoman

Re: 2090 with SR90 and EB-105EX

Ted · 3/5/043:31 PM

Well the correct answer is "Memory". Well at least that's what we think. We in addition to being a Ricoh and Canon Dealer, are also a Hitachi HV Printer Dealer. We just happened to have a Hitachi guru in today for some training, and he took a look at the samples and the first words out of his mouth were "Not Enough Memory". I tend to believe this guy because he can do things with PC's, programs, up to and including rewriting Ricoh code for unix print drivers and make things that Ricoh says

Re: Minolta 2510f

Art Post (Guest) · 3/5/048:01 AM

Junior: I just had a deal here in the States. Minolta was selling a 3010 w/feeder, cabinet and staple/finisher. There were selling the unit for $4,900 US dollars. I was not even able to compete wtih our 2027. My base cost (best) was still three to four hundred higher than what they were reselling the unit for. We switched to a rental plan for the customer with a used digital so we could at least capture the service and supplies. Not sure if we'll get it. This customer di not give a rat's butt

Topic

Re-uploaded Ricoh Connected Files

Boston Mike · 3/1/0410:13 PM

Download files below in this thread ...let me know if there are any problems.-=Mike=-

Topic

UC6 Controller with JP3000 Printing Problem

Mike N · 3/2/0410:04 AM

I have a customer who has a JP3000 and a UC6 controller. We are having difficulty printing to the JP3000 from the UC6. When printing, it will create a master and print out 2 copies on the JP3000 no matter what quantity is selected. ie: if you want to print 100 copies it only prints the 2 and then the user needs to go over to the JP3000 and print the rest. Has anyone else experienced this and is there an easy fix?

Topic

Minolta 2510f

Junior · 3/5/043:35 AM

Hi Guys Wonder if anyboby could help. We are busy with a huge deal but Minolta is giving us grey hair. They are half the price on a 2510 and we proposed a Af 2022. Why is this . How can I solve this problem and with which features can We nail them. Kind Regards Junior

Topic

Ricoh 1035

A (Guest) · 3/5/041:09 PM

Subject: Ricoh 1035 Question: I’ve been experiencing light, spotted background on several of these machines. Seems like sometimes the drum clears it up, sometimes it’s the charge roller or the charge roller cleaning roller. Also the waste toner is getting full really fast. Any ideas would be helpful. Answer: Pretty common for these. The developer is rated 300-360k. I've been finding some accounts go 80-100k. The dev gets the dust and paper dust in it and spits it out on the paper. The other

Topic

Ricoh 5006

Art Post (Guest) · 3/5/041:11 PM

Ricoh 5006 Q: I am having a problem with the color as it is laid down on the transfer belt. They do not register correct. The images are about 1/8 inch apart, giving a very blurred copy. Has anyone had this problem and how do you make the images register correctly? A: PCS said, "Check the image belt for slipping, first the springs that tension the roller may need replacing, you can stretch then and if it improves, then replace them. Also check the sensor actuator, if it’s loose on the shaft, it

Topic

Scratched Fuser Rollers

Art Post (Guest) · 3/5/041:15 PM

Scratched Fuser Rollers Many times you fix a machine and get cleaned up but you know its going to be hard to collect that bill since you are stuck with a fuser roller with some coating worn off, that you have no replacement for. You realize that although you fixed the problem causing the machine to be down, the customer will be happy to remind you of the LINE on his/her copy right around checkwriting time! I personally have run into this many times on printers, faxes and copiers. You want to do

Re: Just got back from Ricoh Connected - East Region

Boston Mike · 3/1/048:14 PM

Re: Just got back from Ricoh Connected - East Region

Boston Mike · 3/1/048:16 PM

Zipped Nuts and Bolts

Re: Ricoh/Lanier Allstate Insurance Contract

Neal · 3/2/0410:18 AM

If it is part of the Ricoh family,i.e. Savin and Gestetner, can they be placed also?

Re: Who makes these?

dmurrah · 3/3/045:36 PM

Pitney spun off the copier division a year or so ago. The new name of the company is Imagistics. They still relabel Minoltas I think.

Re: Ricoh/Lanier Allstate Insurance Contract

Graham · 3/3/046:16 PM

Lanier is still it's own gig, they are kind of a rogue company operating on their own and separate from Ricoh, Savin, Gestetner. Don't know how long this will last, but I think that if they have a good thing going on there (JD Power etc) Ricoh will likely not try to break it. The same goes in reverse too, Lanier dealers can not sell on GSA contracts cuz they don't have a GSA contract. Hope that helps Graham Also, the Lanier LP020C is a Ricoh CL3000

Re: Tips on Buying Your First Color Copier

bnosbod · 3/4/044:29 PM

I would tell anyone looking to purchase a color system to first consider what they want to accomplish with this device. Printing mainly? Copying at all? Will the device be for business type applications? ( Graphs, color highlights, small photos) Or are the using desktop publishing applications for more sophisticated brochures on special paper stocks. The more questions they ask of the sales rep, or more importantly, the more answers they have for a sales rep, the better they will be able to get

Re: 2090 with SR90 and EB-105EX

Art Post (Guest) · 3/5/041:02 PM

hmmmmmmmmm.............. What you showed me looks like some time of interference, digital banding, etc. I thought first of the laser. Hence you have informed me of the copy and print mode the machine is doing this. Have you thought about radio interference? As stupid as this sounds, all copiers under FCC law as a class (whatever devise) have to be able to accept radio waves, whether they are good or bad. If you guys are stumped with this. I would try to add a noise filter and to ask the

Re: Printer Cost Security Manager

H2OSkier · 3/2/046:32 PM

Haven't had the best experience working with Equitrac. The software is decent, but the support is lacking. I might recommend checking out a product called PrintAudit4 at www.printaudit.com This is a client-based tracking solution that just launched the ability to track copies as well. Some unique differences, and worth evaluating for your total account management efforts. Web Image Monitor is also worth evaluating as it also has the ability to track copier and print volume by user. The data

Re: Relabeled Toshiba Color copier?

Old Glory · 3/2/045:51 PM

Art, what you call "near future" in this case is FY2005. Considering FY 2004 doesn't even start until next month I would be inclined to call it more "distant future." And that product is 40/60 not 50/50. There is no 50/50 unit coming within the next 18 months according to notes from the Ricoh Sales Staff Meeting last month.

Re: Relabeled Toshiba Color copier?

Jayson Gilbertson · 3/2/049:24 PM

Ricoh is going to relabel the upgraded versions of toshiba 210c and 310c when they are released. I believe the model number will be the 211c and 311c toshiba. I have no guess as to what the Ricoh number will be. They are sitting in toshiba's warehouse waiting for the 210's and 310's to be deleted. I have been told it will be about a month for us to get the toshiba versions as we are not ordering any of the old 210 310. They are said to be about the same as the new 211 311. Again they are not

Re: Relabeled Toshiba Color copier?

Neal · 3/3/048:02 PM

We just today had the product launch on the new color systems,32/24 and 38/32, and we were told that Savin will have the re-labeled Toshiba the first week of June. As Jay has said it is not a document solutions system, but to be the graphics system to replace the 6513.

-=Good Selling=-

This Week in the Copier Industry Twenty Years Ago

This Week in the Copier Industry 20 Years Ago

Art Post · 2/18/2410:00 AM

This Week in Copiers Fifteen Years Ago

Third Week of February 2004

Real Copier Sales (Greg Brown)

It was twenty years ago this week that we lost a valued Print4Pay Hotel member to a terrible car accident in Pennsylvania. I took some time to review the threads from that week and remembering Greg Brown who contributed some much to our site in in our early days of the Print4Pay Hotel. Greg you are still alive on our forums and your help was and still can be an inspiration to everyone. go here or the rest of the thread

Enjoy These awesome copiers threads from 15 Years Ago

New Sharp Ar-C260 Models

Art Post (Guest) · 2/22/0410:39 AM

New Sharp Ar-C260 Models Feature Industry-Leading Color Copy Speeds And Functionality Sharp’s latest workgroup printers turn out 26 high-quality pages per minute MAHWAH, N.J., January 21, 2004 — Sharp’s new AR-C260 models deliver fast color copies at exceptional prices, making them excellent solutions for today’s multitasking and value-driven office workers. The new copiers not only produce high-quality color copies at 26 ppm (32 ppm in black-and-white), they print and scan as well. The AR-C260

Topic

BIZ HUB Brand from KonicaMinolta

Art Post (Guest) · 2/22/0410:41 AM

As reported http://konicaminolta.jp/about/...2004/0212_03_01.html and translated on Alta Vista: 2004 February 12th コニカミノルタホールディングス corporation The Konica Minolta business technologies corporation The Konica Minolta business technologies corporation (president: The Konica Minolta below Ota Yosikatu), new commodity brand "bizhub" of the information equipment which symbolizes "new life KONICA MINOLTA" (ビズハブ) it announces. Is sold after the 2004 the MFP product which April*this new brand

Topic

What would you do?

bmiller (Guest) · 2/22/045:56 PM

tech were unkind to put it nicely. He called RICOH, as did I, and got a nay from the service line, as to where I got the green light from pre-sales support, so I can't be that mad, although wouldn't you think that he should have enough sense to realizee that a rep sold a piece expressing the limitations og a piece an not to open their mouth in a negative manner. O.K. now I am venting. I guess, at the end of the day, as you all face these types of decisions on your calls, how do you handle these

Re: Tips on Buying Your First Color Copier

Graham · 2/18/0412:35 AM

The IMPORTANT Question.... What are you going to be using this color copier for??? Business Color, Graphics Color, What kind of paper do you need to use? Do you use coated paper? You need to know the difference between 2 bit and 8 bit color and what it means to you... My Guess is that a MAJORITY of the salespeople on the street don't have the slightest clue about a number of color selling points and how to answer the tricky questions...(When I was new, I had a customer pull out a loop and look

Re: New Sharp Ar-C260 Models

Art Post (Guest) · 2/22/0410:40 AM

workers and saving wear and tear on the equipment. The units, available in January 2004, also feature best-in-class copy, print and faxing capability. “In today’s environment, businesses need to exploit all advantages available to them; the new MFP’s from Sharp provide businesses with a competitive edge in operating efficiencies,” said Steven Feldstein, senior product marketing manager, Sharp Document Solutions Company of America. “Our advanced Scan2 Technology increases the scanning speeds of

Re: Here's One for ya

Old Glory · 2/23/045:20 PM

You know how elead has information by vertical market including digital demo originals? Surely there is an education verticle market section that will give you a wealth of ideas. Also may want to ask your Ricoh (or Savin or whatever) Major Account Sales Person about U.S. Communities pricing. This is a brand new nationwide pre-bid price structure that gives us DMAP6 cost for any municipality, city, county, school, etc.

Re: Saddlestitch on 2232

Jay · 2/20/0410:00 AM

Here is some interesting info. The saddle stich unit is identical the one sold by Canon and minolta/konica. But our spec are slightly differnt. For instance the canon can not have a 3 hole punch added. The kon/mon is speced for up to 24lb paper. We can do up to 34lb. Also on the Konica if you saddle stich anything larger the 8 1/2 by 11 then you can only set it for 25 sets or less.

Re: We Will ONLY put HP on our network...

bmiller (Guest) · 2/22/046:07 PM

just involved in, the IT person who rattled off the history of HP to me, was XEROX man. Now he is RICOH. I displaced closed to 40 XEROX 32 network printers with our 45's. Now were taking on phasers with him. There are about 25 of these in his facility. Looking forward to another big hit, hopefully before the end of the first quarter. Glad I to see we are kicking HP's but!

Re: We Will ONLY put HP on our network...

Darren .... · 2/22/048:24 PM

Congratulations on your success knocking out those HP and Xerox boxes. Here is info on HP http://en.wikipedia.org/wiki/Hewlett-Packard They are actually considered to be the originator of the personal computer. HP Laser Printers, well, I believe those were all originally OEM'd by Canon, with HP made controllers I imagine. --- SOHO I think actually is an acronym for Small Office/Home Office ---

Re: Does anyone receive a monthly

Old Glory · 2/19/0412:01 PM

salesreps should be incentivized to promote clicks since that is where the profit is. Think about it...on that connected machine we sold last month, do most of us really care if print volume is actually being driven to our copier? Cell phone reps are incentivized, not by the phones they sell, but by the minutes that are billed. Why? Because the profit is in the minutes, not the phone. Gillette revolutionized the razor business by giving away the razor to sell the blades. Hewlette Packard is the same

Re: Lost a bid

Darren .... · 2/22/048:41 PM

If you are talking about service support, they are all under the same umbrella ... and I think we will soon see uniformity among all of the RFG. As I understand, Ricoh has pretty much tightened up RMAP to be an exclusive use by Ricoh Corporate sales ... Savin did this about two years ago with their Major Accounts Program. The Savin dealer I recently left would buy everything at Government pricing. I think it would be obvious to Savin, but I believe for the most part they look the other way

Topic

Just got backfron Ricoh Connected - East Region

Boston Mike · 2/21/048:07 AM

I will upload the files from the clip drive next week.I was really well done.

Topic

Tips on Buying Your First Color Copier

Scott Cullen · 2/17/0412:05 PM

I'm writing an article "Tips on Buying YOur First Color Copier" for the May/June issue of Office Solutions magazine. I'd certainly appreciate it if members could share their insights as to what end users should look for when buying a color copier for mainstream office applications. (I'm not focusing on users looking for higher end systems for professional color output.) I'm particularly interested in any thoughts or issues that consistently come up when speaking with customers buying color for

Re: Tips on Buying Your First Color Copier

Darren .... · 2/17/046:20 PM

By all means, do not buy first generation of a newly introduced model. I sold the new Savin C2408 and C3210 ... 50 bulletins later (maybe a slight exaggeration) and they still ... enough said. If they worked right, they would be excellent machines! Just the right combination of features to introduce color to the small and mid-sized office. Ricoh had the right idea with these, the engineers on the other hand ...

Re: wireless nic on 224sp

bmiller (Guest) · 2/22/045:43 PM

have my ducks in a row. I have leanred with the RAM, RICOH really is overcharging, is this pretty much the same deal. They are just selling these "bridges" to the dealers instead of us just buying them retail for less money? I appreciate your help. There seems to be a new challenge everyday. This site is great with all of the feedback. Thank you all!

Re: wireless nic on 224sp

Darren .... · 2/22/047:50 PM

I know the technology, I have not actually performed this specific scenario ... so those who have please verify that all functions are available. They should be because all the bridge does is take the place of the wiring. I had a customer hook up a 1055 with a wireless print server. The SmartNet would not work in this case because the wireless print server connected through the parallel port. But in the bridge scenario, connection is made through the Ricoh NIC so all functions should be

Re: What would you do?

Art Post (Guest) · 2/22/047:15 PM

Brian: If this is situation is in reference to the envelope feeding on the 1224/1232, these machines are spec'd to run envelopes from the by-pass and this info is posted on Ricoh's TCS web site. As far as they were running from the cassette, I would have asked the customer if the by-pass would be ok on the new system. I have been doing this too long too have ill will and problems (even though, you can do a great job and still get "hung"). If the customer then stated no, I would have tried to

Re: Lost a bid

toddlan · 2/22/047:36 PM

We had been a Savin dealer since 1975 and just recently changed to Ricoh. The support we recieve from Ricoh is so much better than Savins it is not funny. But, Ricoh does need to get control over Savin & Lanier because they continue to sell machines based stirctly on price and that is not good for the market over the long run. Savin never made us document anything when we needed price relief. Since they were letting Global sell down the street accounts using state pricing they couldn't say

Re: FTP Scanning

Art Post (Guest) · 2/22/047:51 PM

machines can either be stored in the system’s address book or entered ad-hoc. The user simply selects the desired destination(s), and the fax is sent over existing network data lines. Both the sending and receiving machine must have an E-mail account and a user name registered in the device to enable Internet fax functionality. To enable Internet Fax functionality on the Aficio 2022/2027 Series, both the Fax Option Type 2027 and the Printer/Scanner Kit Type 2027 are required. Hope this helps!

Topic

1060 with Mailbox...HELP!

wyzguynyuk · 2/23/044:38 PM

I sold my first mailbox this week and cannot get print jobs to go to the mailbox bins. The driver sees the mailbox and will let users select any of the nine bins, but all print jobs go to the finisher shift tray (even if the user selects the proof tray, however, in copy mode the proof tray works fine). Just thought I'd try you guys and see if anyone has seen this before. So far, Ricoh has been no help (they actually told my service manager that they don't sell many of these and aren't very

Topic

2015, 2018, and 2018D Launched today

Old Glory · 2/19/043:34 PM

SUP is around $250 lower for mainframe. Accessories cheaper also. All in One Kit (Print/Scan/Fax) retails for $1040.

Re: Greg Brown

Boston Mike · 2/16/049:57 AM

charge of arrangements. Born in Oil City, he was a son of Dale E. and Mary Kay Smith Brown, Bethlehem. He was a 1987 graduate of Liberty High School, Bethlehem, and also received a business degree from Moravian College in Bethlehem. He was an Army veteran. Brown was employed as senior account executive for Copyworld in Reading. He had won the Salesman Marketing Award for Eastern Pennsylvania. Also surviving is a brother, Grady A. Brown of New Tripoli, Lehigh County, and two sisters, Gretchen M

Re: Saddlestitch on 2232

Neal · 2/17/046:58 AM

no reason it shouldn't work well. when i was with Minolta the 750 had the legal saddlestiching and it worked great. It's a great value for churches as many of them do their sunday bulletins on legal.

Re: Tips on Buying Your First Color Copier

Art Post (Guest) · 2/17/047:34 PM

First of Six Tips to the customer: Tip #1: Buy a system that can handle 2 to 3 times the volume you'll think you'll do. Odds are, your color volume will grow and grow! Tip #2 When printing photo's make sure you know the print speed in the 1200 dpi mode! Tip #3 If you can get a duplex option, get it right away. Nothing is finer than a two sided proposal or quote in color! Tip #4 Understand your consumable yeilds and the average color coverage that the manufacturer quotes. Tip #5 Max the RAM

Re: wireless nic on 224sp

bmiller (Guest) · 2/21/047:07 PM

So if I understand you correctly, you didn't even by the wireless 802.111 b or whatever its called wireless interface from RICOH? That would be great if that is what you mean.

Re: wireless nic on 224sp

Darren .... · 2/21/048:57 PM

A wireless bridge converts, or "bridges", a wired ethernet appliance to wireless. D-Link 802.11g Wireless Bridge for $99.99 from Tiger Direct can give you faster commumication speed than the 802.11b Ricoh interface ... and because the connection is made through the RJ45 port on the NIC, all functions should be available. (As low as $30 for 802.11b wireless bridge.)

Re: Here's One for ya

merlin · 2/23/042:28 PM

Other than the standard one orginal and muli copies. Covers for quizzes and test, combine orginals ( 4 orginals duplex) or sporting events, plays,and employment apps. 3 Hole punch. Teachers around here loves that one. Another good one is scan to pc. All teachers have texts books for students and workbooks for them. Have teachers cut the binder off the workbook and scan to there pc. Than they can print only the pages they need plus have them 3 hole punch, staple and covers.

Re: Just got back from Ricoh Connected - East Region

Boston Mike · 2/23/048:47 PM

PrintCabinet PPT Final Version 1

-=Good Selling=-

This Week in the Copier Industry Twenty Years Ago

Art Post · 2/4/241:30 PM

This Week in Copiers Twenty Years Ago

First Week of February 2004

Real Copier Sales

I'm writing an article for the www.opstoday.com website about the abundance of office equipment choices available from a hardware and software perspective. I'd like to get insights of Print4Pay Hotel members as to whether or not they feel they're being overwhelmed by their manufacturer with all of these choices, how they keep up with all of this and if having so many choices is really necessary?..... go here for rest of article

Enjoy These awesome copiers threads from 20 Years Ago

Xerox seeks momentum

Art Post (Guest) · 2/2/049:46 PM

copier but lost its market grip to overseas competition, unveiled DocuTech 100 and 120 copier printers, black-and-white digital systems that can publish up to 700,000 pages per month and cost between $77,000 and $99,000. Xerox introduced DocuTech in 1990, calling the virtual printing plants its "most revolutionary advance since the introduction of the copy machine 31 years ago." Demand has been strong for the line, but over time rivals such as Germany's Heidelberger Druckmaschinen (XETRA:HDDG.DE

Re: So Many Choices

Art Post (Guest) · 2/2/047:26 PM

can attack another vertical market in your territory. I believe this type of selling will work in the large market areas, however in rural areas you will have to diversify and learn as you go. My customers, most of them enjoy that they can use me for all of their needs, laser printing, fax, copier, color and now scanning. know I have to become an expert in scanning software or at least knowledgable to sell it. I would say five to six hours a week is dedicating to learning the new features and

Topic

The Hipage Company w/ Canon & eCopy

Art Post (Guest) · 2/4/049:11 PM

networked capabilities of Canon’s digital copiers, for use among each of the company’s 12 office locations. Hipage has implemented the Canon/eCopy solution to help attain a number of business goals: offer better customer service, reduce costs, and create a more efficient document management solution. “The Canon/eCopy solution links automatically to all of our business systems, from e-mail to our shipping system, and enables us to streamline our business process so each of our 250 employees can

Topic

IKON CPP 8050 'Editor's Choice'

Art Post (Guest) · 2/6/048:55 AM

makes it ideal for both production and departmental color printing and copying at 50 pages-per-minute. Enhanced media features and variable data technology enable streamlined job management and personalized printing. In addition, advanced features such as centralized print control, high-speed production, continuous operation and remote device monitoring maximize quality and productivity. The product builds on IKON's existing color portfolio from top manufacturers such as Canon, Ricoh and HP, ranging

Topic

Xerox WC Pro 32 (Color) Street Pricing

Gregory (Guest) · 2/4/046:57 PM

Xerox WorkCentre Pro 32 (Color) Copier/Printer/Internet Fax/Scan - $16,188 Copier/Printer/Internet Fax/Scan Deluxe - $19,188 $54.60 per month for 4,000 black, $0.0129 overage. Color billed at $0.089

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Xerox WC Pro 35 (B&W) Street Pricing

Gregory (Guest) · 2/4/046:59 PM

Xerox WorkCentre Pro 35 (B&W) Copier/Printer/Phone Fax/Scan - $12,984 Copier/Printer/Phone Fax/Scan Deluxe - $15,984 $54.60 per month for 4,000 black, $0.0129 overage.

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Canon IR 3300

Amanda · 2/4/0410:42 AM

Canon IR 3300: $9,490 DADF-H1 Doc Feed Duplex Cassette Fedding Unit W1 Inner 2-way tray A1 with copy tray F1 Network Multi-PDL print kit c-1 Electronic sort Surge protector Faxing (super G3 fax board): $895 Saddle Finisher: $2,680 Maintenance: Toner Inclusive $82/month includes 6,000 copies overage: $0.0115

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Canon iR C3200 Street Pricing

Gregory (Guest) · 2/4/046:53 PM

C3200 Fax Network Print / Scan $20,014 (60 Month FMV - $371) w/SaddleStitch Finisher $23,524 (60 Month FMV - $436) Based on a Maint Agreement of 500 Color per mth including toner: color images $0.104 b&w images $0.015 Based on a Maint Agreement of 5000 b&w per mth including toner: b&w images $0.011 color images $0.13

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Ricoh Leads the 'Black to Color'

Art Post (Guest) · 2/4/049:18 PM

Press Release Source: Ricoh Corporation Ricoh Leads the 'Black to Color' Revolution With the Launch of the Aficio 2232c and Aficio 2238c, Multifunction Systems Wednesday February 4, 10:19 am ET WEST CALDWELL, N.J., Feb. 4 /PRNewswire-FirstCall/ -- Ricoh Corporation, the leading provider of digital office equipment, today introduced the Aficio 2232C and Aficio 2238C, the newest additions to Ricoh's "Black to Color" product line. These multifunction systems allow users to print, copy or scan in

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Printing & Holding in Que

Gregory (Guest) · 2/5/0412:06 PM

As it relates to a recent Ricoh 2105 install, and probably most of the line, a client is referencing the ability to print to a mailbox, like on the Canon imageRUNNER series. They want to send the job to the systems and print them later. The catch is they want the settings (staple, duplex, holepunch, etc.) to be held. They don't want to have to enter user id or password for each job. Any suggestions? Is the doc server supposed to be able to hold settings entered at the print driver?

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Ricoh Corporation And World Wildlife

Art Post (Guest) · 2/7/049:21 PM

1961, WWF has invested in over 13,100 projects in 157 countries. WWF directs its conservation efforts toward three global goals: protecting endangered spaces, saving endangered species and addressing global threats. From working to save the giant panda, tiger, and rhino to helping establish and manage parks and reserves worldwide, WWF has been a conservation leader for 40 years. About Ricoh Corporation Ricoh Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd

Re: So Many Choices

Gregory (Guest) · 2/2/0410:19 PM

interview the company as much as the interviews them. It is important to strike the right balance of giving it your all, while at the same time receiving the support in areas that are not critical to the sales process. The business is extremely rewarding and if they happen upon a dealership that markets products from the Ricoh Family Group, then they have one of the most valuable tools at their resource in the Print 4 Pay Hotel. -Greg

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This is a MUST READ!! DOC PRODUCTIVITY!

Art Post (Guest) · 2/2/049:50 PM

information they hold have demonstrated reduced print and output costs up to 40 percent. For more information on Xerox, visit www.xerox.com . For more information on the Information Work Productivity Council, visit www.iwproductivity.org .

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Xerox Unveils New Document Technologies

Gregory (Guest) · 2/5/047:38 PM

, Xerox engineering platform manager. "They were designed for manufacturability and customer needs, with 40 percent fewer moving parts than existing digital-production printers," Bitter told NewsFactor. DocuTech is, "in many respects, a revolutionary product, bringing a new quality and price-performance level to quick and commercial print shops, in-plant operations and large offices," says Barb Pellow, Gannett professor of printing and publishing at Rochester Institute of Technology. R & D vs. R & B

Re: 8 Bit to 2 Bit Color

Jayson Gilbertson · 2/6/049:17 AM

Art, Print speed is half at 1200DPI. By the way the new Toishiba relables Ricoh is getting are 10 bit color. I believe the bits are an indication of how much digital information is sent to and through the print engine, althought I am no color bit expert. We are now a toshiba dealer also. JG

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Xerox launches new DT100 & 120 (DT "light")

Euro Bellini (Guest) · 2/3/045:30 AM

If you look at this link you can find out more. Hereby the link to both the news and the brochure. If anybody can get more info: Post it!!!

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Konica 7155

Darren .... · 2/4/045:52 PM

Konica 7155 with FS-210 Finisher $7,900 What the !?!? Below my cost

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Xerox 2045

Art Post (Guest) · 2/5/049:06 PM

Xerox 2045 w/Scitex RIP w/feeder/scanner $76,090 cpc 20K min .092 overage at .085

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Xerox 3535

Art Post (Guest) · 2/5/049:09 PM

Xerox 3535 w/RIP $25,840 Docfeeder, Scanner cpc .0089 6 month warranty supplies are .0441

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Ricoh sponsors Yankees vs Tampa Bay in Japan!

Art Post (Guest) · 2/7/049:33 PM

link to site

Re: So Many Choices

Boston Mike · 2/2/045:02 PM

Hell yeah it's confusing. You have so many programs that do so many similiar things. But if you take some extra time and work it out it can lead to so many sales. Also I think it is nice to have a company like Ricoh leading the way in many areas. -=Mike=- BTW Art is a kiss butt

Re: So Many Choices

Jay · 2/3/048:29 AM

Great Article The biggest problem we have had lately is product inconsistency from RICOH. Each new system has or does something slightly, but significantly, different from the last one released. The 2035 was a step up from the 1035/45 but even with the advancements it was still lacking the SMTP authentication that we had previously. Then comes the 2022/27 with major advances in scanning (SMB,FTP,LDAP) and enhanced fax features, etc… Its great to tout the “new technologies” of the latest

Re: Futures

Old Glory · 2/1/043:45 PM

I agree. My thoughts were that the relable from Toshiba is the 31cpm which will be a stop-gap until the Ricoh 40cpm is ready for launch in 2005.

Re: Futures

salesguru3 (Guest) · 2/3/041:03 PM

I too would love the email of the file or access to it. Thanks I concur that it is a real shame that Ricoh does not particularly like this site. I say that is their problem. If they would tell all of us the same information then they would not be so worried about this site. Their own inconsistencies cause them to look upon this site as too informational.

Re: Duplicator and sorting ideas

Amanda · 2/3/046:55 PM

Jim and art- thanks for all the great info you are providing! Since my company is not in the business of selling presses, this customer would like to phase out the (2) AB Dick multigraphics 3875 with 300 bin sorters that require 6 hours 1 time per week, a full-time service guy, plus the consumables pricing, what would you recommend as a replacement or what is normally done? They are doing approx. 4 million/year total on the presses, currently are doing runs of 300sets or less, but would like to

Re: Canon 5000 and 5000i

Ted · 2/5/0410:36 AM

The scan he mentioned in the above post is just Twain scanning. In order to have scan to folder, desktop, etc, they would have to propose the ir5020i. The 5000i is discontinued. Our scanning solutions come with both types of scan solution, not just Twain. Their total cost for the whole deal is between 10,500 and 10,900. The print board, punch and paper deck were priced at dealer cost. They are using one of several dixcounts that Canon offers to go that low. You need to make sure that if

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Prospecting

Art Post (Guest) · 2/4/045:41 PM

How to create interest with your openings by Art Sobczak In telephone sales, you’ve probably already experienced what immediately turns otherwise nice upstanding citizens into fire-breathing, crazed demons, so let’s discuss the much more pleasant alternative: interest creating, curiosity piquing utterances of brilliance that mesmerize them into clinging to your every word. (Well, that’s your go al, isn’t it?) The opening is without a doubt the most critical part of your call. It’s like the

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Lost a bid

Art Post (Guest) · 2/6/044:38 PM

We lost a bid to a Savin dealer for a multitude of 1055's and 2090's the bulk being the 1055's. 60 million cpc for .0051, guaranteed for 5 years!!! GSA pricing was the guidelines for equipment, all we heard was is that we were CRUSHED on the price also. Oh Well! Savin will own Ricoh one day, or the name will change to Savin.

Re: 2232-2238 Pricing

Gregory (Guest) · 2/3/049:59 AM

MSRP: 2232C 14415 2238C 16865 PS540 745 PS550 1245 SR910 3400 SR920 2700 Punch Kit 765 Fax Unit 1095 Console 175

Re: Canon iR C3200 Street Pricing

Art Post (Guest) · 2/5/049:07 PM

Canon iR 3200 w/RIP $19,299 doc feeder, Saddlestitcher included monthly cpc .007

Re: 8 Bit to 2 Bit Color

bnosbod · 2/6/041:07 PM

A bit is the smallest unit of information a computer understands. It has two possible states: it can be on or it can be off. All computer information is handled in this way.If there are 2-bits per pixel, the number of colors each pixel can display rises to four. Two-bits per pixel means each pixel has 2 bits and each bit has two states: on and off. In mathematical terms, 2 bits x 2 states = 4 colors. In printing we are then talking about the color depth or resolution. The more bits per pixel

Re: Street Pricing iR C3200

Amanda · 2/4/0410:35 AM

Canon IR C3200: $17,360 Network PDL card, ADF, Saddle Finisher, Extra 2@500 sheet paper cassettes Maintenance: min 2500/mo color @ $.10 B/W $0.014

This Week in the Copier Industry Twenty Years Ago

Art Post · 1/21/249:30 AM

This Week in Copiers Twenty Years Ago

Third Week of January 2004

Real Copier Sales

Never Every Stop!

All of these are true, but the most successful people in the copier industry have a huge pipeline of potential customers!

My rule of thumb is that I always need to have 30 or more potential sales every month with a GP potential of the very minimum of $200,000 to meet a 60K quota. It ain't easy!! You can never ever stop prospecting!!!! ... go here for rest of article

Enjoy These awesome copiers threads from 15 Years Ago

Toshiba America Business Solutions Introduces The Newest Offering In Its Laser Fax Line – The E-Stud

Boston Mike · 1/21/044:57 PM

are the e-STUDIO120F/125F and the e-STUDIO80F/85F. Designed for large business workgroups, the e-STUDIO120F/125F offer high volume and high performance with standard fax features, network printing and scanning, walk-up Internet faxing and fax-to-e-mail capabilities, with an MSRP of $2,799/$3,499, respectively. The e-STUDIO80F/85F plain paper faxes were designed for medium volume workgroups, with a fax speed of 12 PPM, an eight PPM laser print speed and an MSRP of $1,349/$1,699, respectively. About

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Toshiba America New E50 Fax

Art Post (Guest) · 1/19/048:38 AM

network of dealers for the suggested list price of $1,095 (USD). Rounding out Toshiba’s line of facsimiles are the e-STUDIO120F/125F and the e-STUDIO80F/85F. Designed for large business workgroups, the e-STUDIO120F/125F offer high volume and high performance with standard fax features, network printing and scanning, walk-up Internet faxing and fax-to-e-mail capabilities, with an MSRP of $2,799/$3,499, respectively. The e-STUDIO80F/85F plain paper faxes were designed for medium volume workgroups

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Ricoh 1085 & 700 Print Controllers

Mike N · 1/22/0411:24 AM

Looking for a print controller for a Ricoh 1085 and also a Ricoh 700/551.

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Xerox Office Products Named Best of 2003

Art Post (Guest) · 1/20/046:35 PM

, being named PC Magazine's "Best Color Laser of 2003" and CRN's "Product of the Year" in the printer category. The Xerox DocuColor 3535 copier-printer was also honored as an Electronic Publishing "Hot Product of 2003." All three magazines publish their top picks in annual issues that examine products launched over the past 12 months. Xerox received a total of 39 industry awards in the United States alone for its office products in 2003, including Phaser® network printers; CopyCentre(TM) digital

Re: Fax 3310 & 4410 experiences

bmiller (Guest) · 1/22/048:03 AM

placed, ranging from the GESTETNER 9199's fax, 6002 copiers, 45pm printers, and 6513 color copiers, plus a few other things some smaller mfp's scattered around. Thanks everyone for the help.

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Sales Info Guide Removed

Graham · 1/23/0410:55 PM

Had to remove the sales information guide upload. It is copyrighted and propriority Ricoh material and we can't post it here. Sorry Guys! Graham

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Panasonic Document Routing Software Expands Functionality, Enhances Network Scanning Option

Boston Mike · 1/21/044:56 PM

systems, computer peripherals and office system products designed specifically for business use. Products available include fax and Internet fax machines, digital copiers, network multifunction devices, document management systems, scanners, electronic whiteboards, color and monochrome laser printers, impact printers and DVD drives. Headquartered in Secaucus, NJ, Matsu****a Electric Corporation of America is the principal North American subsidiary of Matsu****a Electric Industrial Co., Ltd. (NYSE

Re: JP 4500 Duplicator coming soon

Art Post (Guest) · 1/17/0410:33 AM

separation and tint image printing allow for enhanced control of the printed image. Economy ? At 4,000 prints per master, the JP4500 masters achieve twice the run life of typical digital duplicators. For print runs from 50 to 4,000 copies, reports Ricoh, the JP4500 costs less per print than copiers or laser printers. Easy Spot Color Printing ? The Priport JP4500 systemfeatures a lightweight slide out cylinder, which can be easily changed to produce impressions with color. The duplicator also features

Re: HP 9000MFP and HP 4101MFP

Jeff R (Guest) · 1/21/041:38 PM

I have a customer who has the 1013F and the 4104 MFP. His biggest complaint with the HP is that it is printer first and copier or fax second. He claims it takes him several steps just to make one copy and that drives him crazy.

Re: Fax 3310 & 4410 experiences

Ted · 1/16/0410:04 AM

Put in a 2022 and let the faxes go paperless. Then it doesn't matter about the volume. They got to have a printer, copier etc. Sell the sizzle of paperless faxes and throw in the copier, printer, and scanner... I sold a booklet maker to a customer and threw in the 1060 to make it work. Sometimes you have to sell backwards. Sell the feature and attach a machine to make the features work.

Re: Fax 3310 & 4410 experiences

Art Post (Guest) · 1/16/043:38 PM

Brian: I understand their immediate need is for the faxes, however another immediate need should be to save money and increase productivity! Has you done a fax analysis and showed then what they are spending on printing and sending faxes? If so share them with me and there may be a few things that we can do. You have to show them the justification and the expalin the ROI to them. if they do not know what they are spending, then the mindset is just to replace the existing faxes with more faxes

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Form Overlay on 2022/2027 Printing

Boston Mike · 1/16/0410:45 AM

Is anyone using this and how does it work. Also has anyone had success with this on previous models?Let me know as soon as you can.Thanks guys

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Need AF220 Printcon270 (x 200)

cliff (Guest) · 1/22/043:24 AM

We need about 200 printcon 270's and about 200 NIC 185E's.Can anyone get hold of this stock and forward some kind of pricing? Thanks Clifford Reed

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Need Help 213d to replace MINOLTA 2001

bmiller (Guest) · 1/22/044:07 PM

Can anyon help, From Data Check there doesn't seem to be much differnce, except the 20ppm and ours is 13. Has anyone had experience with these.

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Ricoh 2232c/38c Drivers.

Jayson Gilbertson · 1/20/0410:32 PM

Here is the link to driver for the new color that should be release next month. Why? You may ask. To give us a heads up on the features and capabilties of the new product.http://support.ricoh.com/bb/html/dr_ut_e/rc2/model/c32_38/c32_38en.htmJG

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Panasonic's Award-Winning WORKiO MFPs Now Offer Output Support for IBM AS/400 Printing

Boston Mike · 1/21/044:59 PM

Panasonic's WORKiO digital systems now have printing support for IBM iSeries (V5R1 operating systems and higher), bringing extended MFP functionality into the IBM(R) AS/400 computing environment, and helping broaden the flexibility of e-business communication and enhance the management of electronic output…(click here to view full article)

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New Riso Technology

Jim Stocker · 1/22/045:16 PM

, hereinafter referred to as "Riso Kagaku" ), have jointly developed a high-speed printer based on ink-jet technology. The ORPHIS HC5000 will be launched on Tuesday, December 9, 2003, by Riso Kagaku. With a print speed of 105 pages per minute*1, it is the world's fastest*2 full-color business printer. *1 For A4 size, long-edge feed, simplex, continuous printing in standard mode. *2 Based on sheet-feed type full-color print-on-demand printers available as of October 2003. The ORPHIS HC5000

Re: 2022/2027 LDAP

Jay · 1/22/049:03 AM

We did get it working a while back. You probably need to turn authentication ON. That was our problem. Attached is our set-up.

Re: Smart Web Monitor

Art Post (Guest) · 1/23/0410:06 AM

Maybe, there is a better hardware config here. Why not propose the 2022SP? Propose it just as a scanning solution, then you can scan directly to the folder with out the need of Scan Router. No, passwords are then needed at the copier because the file has benn sent to the PC that is pass code protected. Then you are within the HIPPA comnpliance. 2022SP is $7,195 retail. To me thats les that $140 a month for a scanner solutiona nd I believe the 2022SP scans at 36ipm. Is that right. If you also

Re: 551 & Mac issues (OS10)

Ted · 1/16/045:04 PM

Yes, Yes, and...Yes. I think it is a problem with the postscript driver and the print controller. We installed a 2090 a monthago with a SR90 booklet maker, and we couldn't get it to fully work the customer's until we put the Fiery controller on it. I know they have different issues than the 551, but Ricoh said that the SR90 would never work fully in their environment (unix)even with the Fiery. (it's an insurance company that prints their own booklets). However, we had a guy from Hitachi

Re: Konica 8050 50ppm Color and B&W

Brad (Guest) · 1/18/0411:18 AM

Image quality on the 8050 is close to the Canon 5100, when last I saw it at Graph Expo. The question I always raise is Konica's lack of experience building their own color units. Attached is a recently released list of approved paper stocks for the 8050.

Re: Equitrac Experience

Gregory (Guest) · 1/20/048:06 AM

I placed an equitrac solution in the beginning of 2003. It went very rough and we ended up pulling the fax tracking piece tied to a 5000L. I chalked most of the issues up to a Windows 95 environment and the fact that the law firm was not very technically savvy. Maybe there was more to it? This is the only poor experience that I have heard. And, I believe they serve 80% of the largest law firms in the country. They can't be problematic. And the Equitrac component dramatically boosted GP

Re: New Riso Technology

Jim Stocker · 1/22/048:03 PM

FYI, the actual url is: http://www.olympus.co.jp/en/ne.../nr031014orphise.cfm The proof will be in the pudding, as we say. Aside from those specs which are very much perceptional, the rest is pretty impressive: 105 ppm, duplexing @ 37 ppm, full color one pass, variable data, electronic sorting, cluster printing, multiple paper sources for postcard to 11 x 17. Not having a scanner is one limitation, but solved with the optional scanner application. Art, what else springs to mind that we can

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"Amazing Race" contest

Art Post (Guest) · 1/20/048:03 PM

New contest from Ricoh for sales? for the new B2C launch for the new 32/38 launch. Has anyone else heard about this?

Re: Form Overlay on 2022/2027 Printing

bnosbod · 1/19/049:17 AM

If you have an image file that you want to use as an overlay, the first thing you have to do is print it using the RPCS driver and print to an overlay file...under job type...then you can call it from the RPCS driver and add it to the document in question. It's great for logo's, even generic letter head.

Re: SR840 on a 1060?

Art Post (Guest) · 1/21/044:59 PM

I have two in the field with no problems. Did you know that most finsihers from Ricoh are made by Sindo Corp or Sindo Ricoh in South Korea. [This message was edited by Docusultant on Wed January 21 2004 at 05:22 PM.]

Re: SR840 on a 1060?

Art Post (Guest) · 1/21/047:27 PM

Thanx!! Here is the link and the page. Peripheral Product specification Sindoricoh can provide is not limited to what is displayed in this homepage. Sindoricoh Designs and manufactures products to meet specification required from different partners. Sindo Ricoh

Re: 2022/2027 LDAP

mudshark (Guest) · 1/22/048:34 AM

I have the same situation going on. We seem to be connecting to the LDAP server, but like Jay, no user data. And I'm getting no help from Ricoh TSC. I especially don't like the condescending attitude I get from them. (Sorry...just had to say that.)

Re: Smart Web Monitor

Graham · 1/23/049:50 AM

I don't think you can set it to default to require a password....Why not just use scan to email?? That doesn't require any software install like scan router does? Seems like doing it the way they want to do would be somewhat cumbersome, and besides that, off the top of my head, I believe that you would have to sell them DTB pro to properly retrieve the documents and convert them out of the copier file format to PDF files.

Re: 551 & Mac issues (OS10)

Graham · 1/16/044:32 PM

Ted... Have they downloaded the latest OSX driver from Ricoh and is all the Firmware updated???

Re: Konica 8050 50ppm Color and B&W

Flying_birdman · 1/18/041:40 AM

Has anyone seen this equipment or more importantly the output first hand? I am wondering if it is something that can compete with the other high end production color units like the CLC 5100 and Xerox 6060.

Re: Fax 3310 & 4410 experiences

bmiller (Guest) · 1/20/046:56 PM

Hey Art, Sorry I haven't gotten back to you. I am going to have to e-mail that to you. Question to all, Does anyone know if you can make a copy, while a 5510 is sending or recieving a fax? I appreciate anyone's feedback. Thanks...Brian

-=Good Selling=-

Prospecting This Week in the Copier Industry Twenty Years Ago

This Week in the Copier Industry 20 Years Ago

Art Post · 1/7/243:30 PM

This Week in Copiers Twenty Years Ago

First Week of January 2004

Real Copier Sales

Never Every Stop!

All of these are true, but the most successful people in the copier industry have a huge pipeline of potential customers!

Enjoy These awesome copiers threads from 15 Years Ago

Konica Minolta Unveils DiALTA Color CF5001

Art Post (Guest) · 1/6/049:19 AM

Konica Minolta Unveils DiALTA Color CF5001 Konica Minolta Business Solutions U.S.A. Inc. has introduced a 50-page-per-minute (ppm) color printer/copier/scanner, the Minolta DiALTA Color CF5001, designed specifically for environments with high volume output needs such as commercial printers, print shops and corporate in-house design centers. The model provides a wide range of capabilities such as booklet making, folding and handling oversized-paper and thick paper. "We know the demands of high

Topic

IKON Reaches $1 Billion

Art Post (Guest) · 1/7/048:20 PM

. Inc. "With IKON's strong multi-national sales and service organization, consultative approach and technological expertise, we look forward to growing this relationship and meeting the increasingly complex needs of our customers." IKON distributes Canon copiers, printers, fax machines and multifunctional products (MFPs) and provides service support for its extensive family of document management equipment and products. Additionally, IKON provides related document assessment and workflow

Re: Ricoh 2232/38 sometime in Feb?

Art Post (Guest) · 1/2/049:19 AM

Greg: Thanx, I will make the comment. Lets see, Ricoh Dealers, RBS, Savin, Savin Dealers, Lanier, Lanier Dealers, IBM and now Toshiba. When the competition is down, do you lend them a hand to get back in the ring? Do you offer them technology that they don't have? I for one think not! If Ricoh is doing this just to get thier hands on a decent graphics color device they are making a mistake. I have given up in the color grahics arena (except where a customer is open to the AP3850C). I believe

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Death of a Xerox 425

Art Post (Guest) · 1/7/048:05 PM

Can't believe the customer got me on this one, said they had been getting pricing on similar units. They mentioned the Xerox 425, Sharp 277 and the iR2200. Xerox was so low it was a crime! However, I did not realize that this unit was introduced in Sept of 2001!!!! When I saw the picture, I thought...."gee am I dumb"! Well for the heck of it I put together an excel spreadsheet for the good, the bad and the ugly on all three of these products. Please download and add any ideas or other systems

Re: Ricoh 2232/38 sometime in Feb?

Ted · 1/2/044:23 PM

First, what 50cpm Toshiba color are y'all talking about? I can't find a 50cpm Toshiba color on their website or in the books. The only 50cpm colors I can find are Canon and Konica. Second, Toshiba makes SHARP's 55-65-80 cpm B/W, not the other way around.

Re: Ricoh 2232/38 sometime in Feb?

Art Post (Guest) · 1/5/047:37 PM

Jayson has it right, we will have a 50ppm copier/printer from Toshiba and a new 32 and 28 ppm copier/printer (ricoh OEM) with saddle stitcher. Rumor has it Ricoh is going to drop the 1224 and 1232 from the line up as soon as inventory has been depleted. This is due to the excessive cycling of the equipment (there is no fix).

Re: Ricoh 2232/38 sometime in Feb?

Graham · 1/2/043:56 PM

So let me get this strait....Sharp is Making the Toshiba 55-65-80 ppm machines and Ricoh is going to make their 90 and 105 ppm machines? Am I right here???

Re: GBC Stream Punch jamming

Rick Rivera (Guest) · 1/6/047:43 AM

Had streampunch installed on our demo room machine for "2 days" ran about 1,000 punches worked great! Customer is running 2-2105 tandem and each machine runs approximately 350-450,000/month; approx. 10-15% 19 hole punched. I think they are still finding "chads" on the floor even though we have removed it from the unit. Still no word from Ricoh nor GBC on "the fix". Hoping for the latter part of the week for a reply. Side note: does Canon IR105 offer same GBC unit or none at all?

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New 2015/2018

Art Post (Guest) · 1/5/047:55 PM

New from Ricoh, due to be launched in Feb 2004. Copy, Print, Fax and Scan thats all I have.

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OKI Growing into Color Leader

Art Post (Guest) · 1/6/049:18 AM

, President and CEO, Oki Data Americas. ?Our company is in the midst of an outstanding year and we are looking forward to the future. Oki Data?s unmatched technology and dedication to delivering reliable printing solutions has helped us substantially grow our share of the color printer market. Our industry gold standard Single Pass Color technology allows our customers to print a variety of solutions from colorful 4? long banners to customized POP signage to dynamic day-to-day business documents just to

Topic

Ricoh Web Address for Samples?

Art Post (Guest) · 1/6/048:35 PM

What is the web address to submit files to Ricoh so we can receive samples from specific products?

Re: Ricoh 2232/38 sometime in Feb?

Jay · 1/2/0410:43 AM

I heard we will have 2 new BW and color machines 1st qtr. They will be based on a" copier version of the CL7000 engine"(not the 1224/32) but have some new features and ACS(finally). Also heard we will have a 35ppm color and BW printer (no copier????) sometime around March. I was told the CL 7000 series will be repositioned.

Re: OKI Growing into Color Leader

aficio400 · 1/6/049:54 PM

Just an opinion but while their faxes are great low end machines, from what I see their color printers will not run as reliable as I think a printer should. their warranty for replacement boards is very good but you cannot even order parts from their web site. As for parts sometimes I wait for weeks for a common gear or motor. In a low volume enviroment say 200 prints a month there okay. I like their price point and their dot printers, their faxes and low end printers. Just one persons opinion

Re: Changing PDF's after scanning with Adobe Acrobat

Jayson Gilbertson · 1/5/049:18 PM

I use ricoh copiers all the time and search and edit them. It is not perfect but works very well. Please check it out. It is a FREE addition. JG

Re: Ricoh Web Address for Samples?

Art Post (Guest) · 1/6/048:36 PM

printsamples@ricoh-usa.com

Re: Ricoh 2232/38 sometime in Feb?

Gregory (Guest) · 1/2/041:29 AM

Art, I think that is accurate and I was confusing the topic with creative color. The temporary creative color solution will be Toshiba OEM. I'm surprised nobody commented on Toshiba having access to the 2090/2105.

Re: Aficio 2022/27 SMB SMB Scan to file!

Jay · 1/2/0410:35 AM

Unfortunately my sources say the 2035/45 will not have an upgrade path for SMB. Ricoh will have a 2035e/2045e sometime in the second quarter that will have all the features of 2022/27.

Re: Ricoh 2232/38 sometime in Feb?

Jayson Gilbertson · 1/2/049:28 PM

Ted, You are correct. This 50ppm color from Toshiba is a new box the will be releasing soon from what I have heard. JG

Re: GBC Stream Punch jamming

Art Post (Guest) · 1/6/048:34 AM

Rick: At this point in time the canon ir105 does not have the GBC solution. Canon had announced an accessory similar to this ib the fall of 03. I have not heard of a launch for them. Can any of you dual line dealers add anything from Canon? (Ted?) Art

Re: New 2015/2018

bmiller (Guest) · 1/6/048:30 AM

This will be intereresting...Does anyone know the site for RICOH JAPAN, I bet the specs are listed there already. Brian

Re: New 2015/2018

Art Post (Guest) · 1/6/048:37 AM

It probably is....if you can read Japanese or have interpreter software..... ricoh japan web page

Re: New 2015/2018

Gregory (Guest) · 1/6/0411:24 AM

I'll be at Ricoh tomorrow for a dog and pony show, will share what I know when I get back.

Re: New 2015/2018

Jayson Gilbertson · 1/6/0410:44 PM

Ricoh has drivers on website for the new 2015/18. Here is the link. http://support.ricoh.com/bb/ht...15_18/x2015_18en.htm JG

Re: New 2015/2018

Jayson Gilbertson · 1/6/0411:46 PM

They have lan fax driver and scanner twain driver. It looks like they might be finally get some more "sizzle" as Art would put it. JG P.S. You cannot browse to above posted link unless you browse from the Hotel that is. I did a litte searching.

Re: IKON Reaches $1 Billion

Art Post (Guest) · 1/7/048:21 PM

I wonder if they paid there bills on time! hey maybe Ikon could buy Canon! [This message was edited by Docusultant on Wed January 07 2004 at 08:05 PM.]

Topic

RELAY Calls

Graham · 1/7/045:59 PM

Has anyone else been getting a series of "Relay calls" from someone claiming to be deaf and wanting to order fax machines, supplies etc to have shipped elsewhere in the country or to africa? If you have, be careful because a number of these are scams. Though the credit cards they use may go through, there is a good chance that you will eventually get charged back by the cc company. We have had a number of these calls which are for pretty big deals 10 fax machines, 5000 bucks worth of toner etc

-=Good Selling=-

This Week in the Copier Industry Twenty Years Ago

Art Post · 10/22/234:30 PM

This Week in Copiers Twenty Years Ago

First Week of November 2003

Real Copier Sales

No words of wisdom today, just swamped with things at home and things at work. Let's finish with a have an awesome August! Is it too early to talk about Section 179 with our clients?

Great threads from twenty years ago this week

Toshiba America Business Solutions Selects inFORM Decisions to Write iDriver

Boston Mike · 11/3/038:41 AM

America Business Solutions Toshiba America Business Solutions, Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers and toner products throughout the United States, Latin America and the Caribbean. Headquartered in Irvine, Calif., TABS comprises four divisions: the Electronic Imaging Division, Toner Products Division, Document Solutions Engineering Division and Toshiba Business

Topic

Ricoh Corporation Introduces

Art Post (Guest) · 11/6/037:49 PM

feature ensures fast distribution of documents up to 2 GB in size via SMB/FTP protocols using existing network infrastructures. For businesses looking to reduce costs and paper overflow at facsimile machines, the Aficio 2022/2027 series includes a paperless fax feature, allowing users to set up the system so that it does not print faxes. Faxes are stored on the Hard Disk Drive where users can view the fax, download it, or print it to the device. Faxes can also be routed directly to the

Topic

Xerox claims chip innovation

Boston Mike · 11/3/038:38 AM

, even on flexible surfaces. Xerox researchers in California then took the next step to build the printers. “We took a Xerox inkjet print head out of the box and used it to squirt the semiconductor right onto a surface,” said Apte. Tiny cameras inside the machine made sure the droplets of ink landed in the correct pattern, he said, a key step in printing on flexible plastic or paper. By making several passes, the inkjet printer can lay down different circuits, creating a tiny, flat computer but with

Re: Building Credibility with the IT Department

Art Post (Guest) · 11/4/031:18 PM

the cost savings decesion and then alert IT that they need to get this equipment on the network and running. Most local managers or a group manager have some netword education and can follow you with your presentation. When it comes to schools, local government, I'll have to say it is 50/50. I have been selling connected products for the last 5 years and have probably had to speak to an IT person not more than twenty times. Over the last 5 years I have moved about 250 connected systems. I

Re: Canon 3200

Art Post (Guest) · 11/4/032:36 PM

on the copier control pannel, Canon RUI makes it a great fit for any office. Compared to Ricoh 3800 the quality and ease of jam clearing with auto color adjust far ahead.

Topic

Ricoh Corporation And Open Text

Art Post (Guest) · 11/6/037:50 PM

Ricoh Corporation And Open Text Align To Integrate Globalscan Into Livelink's Content Management System West Caldwell, NJ, November 5, 2003 - Ricoh Corporation, the leading provider of digital office equipment, and Open Text(tm) Corporation, provider of Livelink, the leading collaboration and content management software for the global enterprise, announced today that Ricoh's GlobalScan software platform can now seamlessly integrate with Livelink. The GlobalScan Plug-in for Livelink provides a

Topic

Konica "sells-out" to Independent Dealers!

Brad Sipes (Guest) · 11/5/039:36 AM

I am a dual line dealer with Ricoh and Konica. I just found out that Konica has sold the ColorForce 8050 product to IKON to compete against the independent dealers. I ran into a competitive bid yesterday where IKON was at .05 per click including supplies and was at $41,000 sell price. My company cost, with the same configuration, was $42,000. I don't mind competing, but not under these circumstances! Thank God for Ricoh!!

Re: SCANROUTER PRO WORKING WITH SAP

Art Post (Guest) · 11/4/031:28 PM

Junior Here is your answer in reference to the LAN fax. Response (Ken Kaelin) - 10/30/2003 07:44 PM Thank you for your support email. You should be loading the LanFaxM3 driver and it will install as a printer. You then print your document to the driver as you would a printer. Customer (art post) - 10/30/2003 07:20 PM This email was generated by a user of the Contact Center Email Form at Ricoh-USA.com

Re: Canon 3200

Art Post (Guest) · 11/4/032:37 PM

From: Charlie Merrick in response to Message 1 Sent: 11/1/2003 8:35 AM What is it you would like toknow about this machine? I do sell it and I am finding clients love it! It can use 2 different print boards.. on Canon and one EFI. You can't network fax through the EFI board. Quality is very good. Canon does not recommend it as a replacement for CLC, but there are some cases where current CLC client does not need the additional quality. I find the paper path kind of a pain to get into. If the

Topic

CL7000 - losing fonts when printing

Andy (Guest) · 11/6/036:04 AM

We are losing some fonts on the same page when printing from Coral 10. We have 348MB mem & Hard drive. What are we doing Wrong???

Topic

Ricoh to Discuss Quarter

Art Post (Guest) · 11/4/038:53 PM

Ricoh to Discuss Quarter November 12 Ricoh Corporation Quarterly Conference Call. Join Tom Salierno, President of Ricoh U.S., and other Ricoh executives as they discuss Ricoh's current and future operations. Date: Wednesday, November 12, 2003 Time: 11:00 a.m. (E.S.T.) Call Details: U.S. Toll Free: 800-275-6556, International: 302-709-8340 Verbal Passcode given to operator: 575031. *Participants should dial in 5-10 minutes prior to the scheduled start time. Replay Information: This conference

Topic

Canon 3200

Art Post (Guest) · 11/4/032:35 PM

Anybody got any news on the new Canon 3200 Color MFP??????

Re: SCANROUTER PRO WORKING WITH SAP

Junior (Guest) · 11/5/033:07 AM

Hi Thanks for the response, but unfortunately we are still struggling. Do I need to map the driver for Lan fax? If I do that it does not show the pop up where I can put in the no. What must I do? I know that Right Fax works, but I'll rather put in my ricoh solution.

Re: Ikon to relabel The Konica 8050 Color System

skelley (Guest) · 11/6/036:21 PM

In the Production Color environment it is going to go over great. It is going to give Canon a run for its money. If Ricoh is going to step up and be a player in the Color market, they are going to have to make a lot of improvements. In Business color environments they are okay but where quality is an issue, I struggle to sell them.

Re: Building Credibility with the IT Department

Scott Holloway · 11/4/0311:00 AM

My territory is not a geographical one, but I am assigned the responsibility to call on all users of IBM AS400 or S/390 systems and I can tell you IT people are the hardest to reach that my 25 + years of sales have ever seen. Any information you can provide would be much appreciated. This past summer Ricoh did a 1 day seminar on how to sell to the IT people and I wasn't able to attend. I will look forward to reading your article.

Re: Building Credibility with the IT Department

Boston Mike · 11/4/0312:02 PM

I try to get in using my existing contact. I also let IT people know that we service printers on-site and we have a fast response time. IT people usually wait a week to get someone in or try fixing machine themselves and making it worse. I then use the consultative approach. Soon after myself and my company earns their trust, an earned trust. The IT will test you on what you know. Also, I try to find an interesting fact that can help them in any way and IT people will listen once you have their

Re: INTERPOLATION

Gregory (Guest) · 11/5/039:57 AM

even for interpolated Line art. Smooth is smooth. If you have a 600 dpi printer, then scanning and printing Line art at 600 dpi can be advantageous. Depending on what you are scanning of course. Scanning newspapers or fax at 600 dpi would be nonsense for example. Sometimes if scanning text pages to make a simple copy, often 300 dpi is plenty regardless of your printer. But when scanning Line art, ideally you want to match your printers dpi resolution. If you have a 600 dpi printer, scan Line art

Topic

17 Sale Days Left in November!

Art Post (Guest) · 11/3/039:10 PM

Everyone's the CEO. You. Me. The person that just called you. The person you're about to call. Lock that perception in your mind. Make it your habit for every contact. This is a crucial point of sales success. Outside of a disciplined work ethic, the most important ability of anyone charged with bringing in business is their ability to establish rapport and build relationships. And you do this by having respect for the individual as though they're the CEO (regardless of their true role). Not a

Re: SCANROUTER PRO WORKING WITH SAP

Art Post (Guest) · 11/5/0311:47 AM

When you installed the LanFax driver it will install as a printer. Select that as the printer to print to when you click ok it will pop up the LanFax window that allows you to enter the tel number, a cover page, etc. If this is not happening make sure you downloaded the NT4 LanFax driver for the 2035/2045 and reinstall the driver. If you are still experiencing the problem contact your service provider to make sure the machine is operating within spec with the latest firmware installed.

Re: CL7000 - losing fonts when printing

Darren .... · 11/6/033:56 PM

Losing Fonts? I believe this would be the case when using PostScript fonts in the application but printing with a driver other than PostScript.

Re: Scanners IS330 & IS450

Art Post (Guest) · 11/6/038:52 AM

This may take you on the right trail, take a look in the software and see if it is capable of printing this information when the Endorser unit is enabled and also check the software for the page counts, let me know. Note r The Endorser Unit Type A (Printing Function) is an option for some models, and is standard equipment on other models. The Endorser Unit Type A (printing function) can print a symbol or number on originals that have been scanned by the Auto Document Feeder (ADF). The Endorser

Re: Receiving faxes digitally

don (Guest) · 11/1/0310:59 AM

Ted, thanks for the reply. I did everything you said but I could not locate the fax side of the controller. I thought it would be fairly obvious but its not. Does anyone else have a clue? How about the 4410NF forwarding to email. Thank, Don

Re: South Africa Nashuawc

Junior (Guest) · 11/5/037:56 AM

Hi Art Nashua SA shares a franchise network of 37 franchises over Africa and 72 service outlets. Yes we sell directly to customers. Sales are doing good, but can always be better. Nahsua has the biggest market share in South Africa.

Re: Building Credibility with the IT Department

David Burkill · 11/5/0311:19 AM

/ consultation approach. About 80% of our installations are connected with print and about 50% of them with scanning, and we are generally finding that we no longer have to sell the Digital Revolution idea as most - even non IT staff - are fully aware of the possibilties even if they havent yet made the leap. We offer to do the IT work on behalf of the smaller companies, and assist the IT staff in the larger ones, although most are now getting the hang of what they should do, and dont make any

Re: Need Help!

Mellsworth (Guest) · 11/5/031:10 PM

Oce will probably propose the TDS600. Supply costs average $.023/square foot. One D - Size is 6 square feet. Oce direct service is $530 for 15,000 square feet with the overage at $.013/square foot. Total service cost for 18,000 square (3,000 d-size) is $569. This is oce directs stadard pricing, a dealer may be lower. For equipment cost anything can go. I would say low $30,000 range to $40,000. For Xerox they may reccomend the 510dp. Xerox standard service is $525 for 15,000 sqaure feet per

Re: Need Help!

merlin · 11/5/032:11 PM

YOU MAY ALSO WANT TO WATCH OUT FOR KYOCERA MACHINES. WERE ALSO A KYOCERA DEALER AND THEY HAVE SOME SPECIAL PRICING FOR THERE FW4850 WITH SCANNING AS A SPERATE UNIT. YOU WILL BE IN THE LOW-MID $20,000 RANGE. WE DO NOT HAVE A SQUARE CHARGE FOR SERVICE AND SUPPLIES. OUR GOING RATE IS .009 PER FOOT.

Topic

Building Credibility with the IT Department

Scott Cullen · 11/4/038:30 AM

I'm writing an article for Office Dealer magazine on "Building Credibility with the Customer's IT Department" and was hoping P4P members could share some brief insights as to how they've attempted to do this. I'm also curious as to how big of an issue this really is or is it overblown in the trade press? Are members still dealing more often than not with non-IT people when selling connected devices? Scott Cullen Managing Editor Office Dealer/Office Solutions magazines

Topic

Need Help!

Art Post (Guest) · 11/5/039:59 AM

Based on 3,000 "D" size docs per month (FW470) where will the competition be for prcing on supplies and service for the OCE and the Xerox models that are comparable? Thanx Also what can I expect to see for the competitve pricing.

Topic

LANFAX AND SAP

Junior (Guest) · 11/6/038:06 AM

Firstly I would like to mentioned I came right with the lanfax driver faxing from each Desktop and installing it/ THANKS. The customer would like to find out if we can install a LANFAX Driver on their SAP SERVER. Yhey are loosing some forms thats on the server. THANK YOU IN ADVANCE

Topic

Unique Tax Application

Gregory (Guest) · 11/5/0310:11 AM

Uncovered an application that will generate at least 200,000 clicks per year and the client is looking for a solution that will work with their Brand New Ricoh Aficio 2090: Here's the app: 200,000 of two sheets, one legal and one letter(R), both sheets will be pre-imaged on presses, then the client wants to feed variable data to one side of the legal sheet and marry the two sheets up in sets with at least one fold in the middle, then they will feed that product into another device for a second

Topic

INTERPOLATION

bmiller (Guest) · 11/4/038:31 PM

Can someone please explain, in laymans, what interpolation is and how it affects the end product? Also, if something is interpolated, would that be a user setting that is adjustable from a print driver? I appreciate anyones feedback. brian

Topic

South Africa Nashuawc

Art Post (Guest) · 11/3/038:22 PM

I would like to know how Nashuawc operates in South Africa, do you all sell direct, are there any dealers, and how are sales in general? Thanx Art

Topic

Duplo Collator for Sale (NEW)

Art Post (Guest) · 11/3/038:15 PM

DC-Micro 8 Friction-Feed Collator: Ideal for use with a Dulpo Digital Duplicator, printer or photocopier, the DC-Micro 8 collator/stapler offers automatic desktop finishing at rates of up to 1,500 sets per hour. It offers either straight collating (with offset stacking) or collating and stapling (with straight stacking), and it has an automatic self-setting detection system that stops processing when an incorrect set is fed or when the staple cartridge empties or the receiving tray is full

Topic

Muratec 1300i and 1700i

Art Post (Guest) · 11/3/038:10 PM

Does anyone have experience with these units? We had the DSM in today from Muratec, and these systems really fill a void for scan to email, scan to file and paperless faxing for segment 1 & 2. Thanx Art

-=Good Selling=-

This Week in the Copier Industry Twenty Years Ago

Art Post · 9/17/233:00 PM

This Week in Copiers Twenty Years Ago

Third Week of August 2003

Real Copier Sales

No words of wisdom today, just swamped with things at home and things at work. Let's finish with a have an awesome August! Is it too early to talk about Section 179 with our clients?

Great threads from twenty years ago this week

Kyocera Mita Introduces

Art Post (Guest) · 9/19/039:06 AM

scanning, copying and faxing with exceptional reliability, superior image quality and an affordable price. "By incorporating Kyocera Mita's user-friendly technology, including our universal KX print driver, and our versatile print, copy, scan and fax features, organizations will be able to use the new devices as powerful tools for all of their day-to-day complex applications," said Michael Pietrunti, vice president, marketing for Kyocera Mita America. "Designed to economically manage the output

Topic

Xerox Advances

Art Post (Guest) · 9/22/037:19 PM

needs. Printing at 25 pages per minute, the Phaser™ 3450 black-and-white laser printer enhances productivity by bringing the capabilities of high-speed printing to individuals and small workgroups. It has 1200 dpi image quality and automatic two-sided printing on two of the three available configurations. The Phaser 3450 starts at an ERP of $549. The WorkCentre® PE16 is an affordable basic multifunction product for personal use within any size office. It prints and copies in black-and-white at 17

Topic

"The Best High Volume Printers"

Art Post (Guest) · 9/17/038:57 PM

Konica Force 85 85PPM Canon iR85 85ppm Xerox Docutech 6100 96ppm Heidelberg Digimaster 9110 110ppm Canon iR110 110ppm IBM Infoprint 2000 110ppm Xerox Docutech 6115 115ppm Xerox Doxutech 6135 135ppm for 2003 as rated ny Better Buys for Business.

Topic

Fuji-Xerox merges

Art Post (Guest) · 9/17/038:48 PM

Fuji-Xerox merges internally Byron Connolly, CRN Wednesday, 02 April 2003 Fuji-Xerox will audit its printer-distribution channel over the next three months, following its decision this week to merge its Phaser printing and Fuji Xerox channel printer business to form a new company dubbed Fuji-Xerox Printers. advertisement Essentially, Fuji Xerox Printers was formed from the melding of Fuji-Xerox Phaser printing, based in Frenchs Forest, Sydney with 53 staff, and Fuji Xerox Australia’s

Topic

Imagistics Introduces Departmental

Art Post (Guest) · 9/17/039:04 PM

eliminate bottlenecks. The print controller's 20GB hard disk drive is ready to meet customer needs for simple document storage/retrieval, and print-on-demand functionality. Scan-to E-mail, Scan-to File, Scan-to FTP, Scan-to I-fax, Scan-to Mailbox, Scan-to Print and Ad-hoc Scanning are standard features. Electronic document distribution speeds communication inside and outside the LAN, and delivers tremendous cost savings by sending information over established network data lines rather than the

Re: Aficio 700 Needed!

Old Glory · 9/16/033:13 PM

Office Equipment Group has not come through with promises to me in the past but on 8/29 they advertised two units: AF700 with LCT and Finisher - 488K - $4,800 AF700 with LCT, Finisher, NIC, and Print - 143K - $6,645. However, in their fax dated 9/16, these units are no longer listed. I give them here for representative pricing purposes. They carry lots of Ricoh so you might give them a call. Rick Howe - President 800-261-9179 (ext 225). Again be careful. I don't mind telling you or you telling

Re: XES?

rayzor6 (Guest) · 9/17/034:28 PM

The only thing that I heard at the end of last year was that Xerox did away with their wide format sales force and just have anyone selling wide format...never had it confirmed as true or false though. I wish Kip made all other wide format systems period....they are such pieces of junk

Re: Aficio League Points

Gregory (Guest) · 9/18/036:33 PM

Sorry. The attached is from the Rules page. The highlighted text is what you are looking for. What's Eligible New qualifying units sold and installed in end user locations between July 1, 2003 and September 30, 2003 are eligible for Ricoh Aficio League awards. Only models listed in the spiff table for the July 1- September 30, 2003 promotion period are eligible for award. Any exceptions to the start / end date for a specific model will be noted in the spiff table. Models placed on trial or demo

Topic

Auditor-General’s Office of Victoria

Art Post (Guest) · 9/22/037:46 PM

Auditor General’s Office improves performance with Ricoh Solutions When the Auditor-General’s Office of Victoria upgraded to Ricoh’s new multi-functional devices (MFDs), and then married the hardware with Ricoh’s ScanRouter V2 Pro software, the benefits were extensive. Dramatic cost savings on printing; faster flow of information around the office and more efficient management of documents were achieved. The Victorian Auditor-General’s Office provides auditing services to the Parliament and

Topic

Street Pricing Konica ColorFORCE 8050

Art Post (Guest) · 9/22/037:09 PM

Hold on to your hats!! ColorFORCE 8050 w/Saddle Stitch & Controller $57,499 CPC (OMG) .055

Topic

Street Pricing" Xerox 2045

Art Post (Guest) · 9/22/037:06 PM

Xerox 2045 w/ Scitex Controller $90,999 19K minimum cpc for .104 additional @ .090

Topic

Ricoh IS450DE VRS

Mike N · 9/19/034:58 PM

I have a customer interested in a IS450DE VRS scanner. Is anyone familiar with this machine or have they sold one where they have had to configure it. We do not have any pricing on it and Ricoh does not seem to know much about this either (or at least our Mgr). Would be interested to see the price difference between this and the IS450DE

Topic

"Street Pricing" iR Canon C3200

Art Post (Guest) · 9/16/034:43 PM

IR C3200 with controller $20,520 (Saddle Stitcher and Auto Feeder) CPC no minimum (are you ready!) .09 [This message was edited by Docusultant on Wed September 17 2003 at 06:52 PM.]

Re: "Street Pricing" iR Canon C3200

Gregory (Guest) · 9/16/035:34 PM

I'm seeing .0045 all over the place on the Canon iR 8500. And not just print for pay!

Re: Post from the "A" League

Old Glory · 9/17/039:30 AM

Have you tried advertising on Ricoh-On-Line or calling Gestetner or savin. Standard still sells Ricoh manufactured Duplicators...call them.

Re: P4P WIDE FORMAT COLOR

John · 9/19/032:37 PM

There are no laser based wide format color systems out there from the major manufacturers. If there are, they are price prohibitive. What your customer would find would be a couple of systems to meet his or her needs. Oce has a TCS400 system which is a separate scanner, controller and printer. They can scan the color document and direct it to print on the inkjet printer. No doubt an expensive output solution because it is ink based. Probably looking at the $40,000 range for this one. The other

Re: Around The World with Ricoh

Art Post (Guest) · 9/22/037:36 PM

Green fingers get down and dirty on Schools Tree Day Ricoh representatives, recently traded their laptops and personal computers for spades, trowels and watering cans. Continuing Ricoh’s support of the Environment Education project at Warrimoo Public School, Ricoh representatives from its Office Automation and Environment Divisions participated in Schools Tree Day, a national initiative promoted by Planet Ark. Ricoh Australia funded the purchase of equipment and indigenous species for the day

Topic

University of Wollongong

Art Post (Guest) · 9/22/037:37 PM

University of Wollongong - Managing Network Printing with Ricoh's Software Solutions The University of Wollongong (UOW) has had more than 100 Ricoh multi-functional devices (MFDs) in use since February 2002. Thanks to Ricoh’s advanced software solutions, approximately 85 of these are now monitored by Ricoh’s SmartNetMonitor software. SmartNetMonitor makes managing networked peripheral devices easy and efficient. Administrators get the power they need to operate and manage peripherals on every

Re: "Street Pricing" iR Canon C3200

Art Post (Guest) · 9/16/037:10 PM

Yeah, I agree the high volume for B & W has erroded to nuttin! However Canon has those 2 million drums and the fact that they use a mono componet toner delivery.

Re: VCGL Format...HELP!!!

rayzor6 (Guest) · 9/17/034:26 PM

I wish I could...but there is alot riding on this. Ricoh is working on it, and if they can do it, it would be worth it. The biggest problem is that they would want to see it in action before they bought...so I was hoping for a decent solution that wouldn't involve cost. Are you still trying to find a converter for it John?

Re: Aficio 700 Needed!

Darren .... · 9/17/035:32 PM

I have had decent success with Midwest Copier Exchange. http://www.midwestcopier.com [This message was edited by dalsteen on Wed September 17 2003 at 03:55 PM.] [This message was edited by dalsteen on Wed September 17 2003 at 03:56 PM.]

Re: P4P WIDE FORMAT COLOR

Graham · 9/20/031:55 PM

No plans in the near future for Ricoh to come out with any type of color wide format system. They do have 4 new systems coming in the next 18 months and there is talk of a color scanner option but that is all that I have been able to gleen from our wide format product manager. Also... it looks as if we will have an affordable digital replacement for the FW870 om the next 90 days! Graham

Re: IKON's $2,500 Trade-up Bonus that we don't get

Ted · 9/23/035:07 AM

It's over 3MB, but I'll e-mail it to you. Or any Ricoh Dealer that needs it and can accept a file over 3MB.

Re: IKON's $2,500 Trade-up Bonus that we don't get

Ted · 9/23/035:17 AM

The trade-up bonus that Ricoh gives us on the 1055 & 1060 is $600 for stand alone and $900 for connected if you are replacing competitive machines. The 1075 is $1,000 and $1,500 respectively for competative machines. You get a $1,200 trade-up for the 1075 only against Ricoh Base machines whether it's connectd or not. You're right, it doesn't sound fair. Who should we contact? Lori Grissom?

Re: DocuColor 3535

Old Glory · 9/23/039:19 AM

I have a P4P account that had his 3535 removed...Xerox was gracious enough to bring in a "new" DocuColor 12. The account was so glad to be rid of the 3535 that they willingly accepted the swap.

Re: Mailbox Unit on 1075

Old Glory · 9/23/039:30 AM

I have one mailbox in the field and there hasn't been a single call. I'm curious who your competition is. If the prospect wants mailboxes, who besides Ricoh has them?

Re: I need a leasing company for a new customer

Ed Warner (Guest) · 9/23/039:32 AM

Mike, The Regional Sales Manager for Amex in your area is Ed O'Toole. He is traveling today but can be reached on his cell phone at (774) 232-0844. Amex can review applications on new business as Jim described.

Member

Mike N

Re: You Saw It Here First!!!!!! Aficio 400N

Art Post (Guest) · 9/16/037:52 AM

It looks very similar to the HP to me! It does not look like a Ricoh box

Re: Bates Stamping

Old Glory · 9/16/0312:34 PM

alternative as long as you are talking to someone who cares about expenses. Also keep in mind that not only are they saving administrative costs, but they are also charging their clients for the service which they will probably continue to do. The combination of these two factors may be able to make a case for a 2090 when the volume only necesitates a 2045.

Re: Bates Stamping

Old Glory · 9/18/036:29 PM

FYI on the 2090/2105 Bate Stamping Solution. You cannot currently have both the Bate Stamping and Scanning available at the same time. They end up being mutually exclusive. Ricoh is trying to create a workaround or resolution.

Topic

DocuColor 3535

Art Post (Guest) · 9/22/037:14 PM

From a good source: A Xerox client has had the system for a month are not happy! This user has seen more calls in three weeks than they had in the last 6 months of their old system (Doc 12). The system is constantly jamming, a fuser jam requires a tech to remove. Heavy stock comes out with a serious curl to it, making it unacceptable for resale.

Topic

envelopes on the 3800c

Lance (Guest) · 9/22/035:41 PM

will the 3800c print envelopes?

Topic

P4P WIDE FORMAT COLOR

Darren .... · 9/19/0310:14 AM

HELP! Please. Print shop looking for color wide format. What kind of equipment do print shops use for this stuff?

Topic

"Street Pricing" iR 105

Art Post (Guest) · 9/17/038:51 PM

Canon iR 105 with Controller $39,700 w/Interposer and Saddle Stitcher included CPC .00453 99K minimum

Topic

Post from the "A" League

Art Post (Guest) · 9/16/034:38 PM

Can Anyone help this guy? I have an order in for a Ricoh JP3000 Digital Duplicator. The machine is in and all accessories, but the color drums are on backorder. It has been over a month now and still cannot get an ETA on them. At this point the customer is getting very upset and I cannot get any support from Ricoh. Anyone experiencing the same issue with the color drums or does anyone know how to get 3 of them?

Topic

Avery #5884 Gloss Stock & the Aficio 1224SP

Art Post (Guest) · 9/16/038:26 PM

A customer has tried to run the Avery #5884 gloss stock on the 1224SP and has failed. Smearing and dark bands. I suggested that the customer change the paper setting to "cardstock", change the quality to "High" and select the "DTP" quality setting. I have sent an email to Avery to find out what the stock is made out of. Will report when I hear from them. Avery states on the cover and I quote: "Guranteed performance in many HP, Lexmark, Textronix and other popular laser printers:. They go on to

-=Good Selling=-

This Week in the Copier Industry Twenty Years Ago

Art Post · 8/20/234:30 PM

This Week in Copiers Twenty Years Ago

Last Week of August 2003

Real Copier Sales

No words of wisdom today, just swamped with things at home and things at work. Let's finish with a have an awesome August! Is it too early to talk about Section 179 with our clients?

Great threads from twenty years ago this week

Konica Minolta to cut workforce by 12

Art Post (Guest) · 8/30/034:15 PM

agreement, Konica Minolta will make the core parts of the advanced machines and supply them to HP, which will sell the products through its sales network under its own brand after adding its own electronic control mechanisms and software. Analysts said HP's strong brand name and top-notch customer base can help Konica Minolta boost production, just as a similar deal between Canon, the world's largest office equipment maker, and HP in laser beam printers helped boost Canon's revenue. Konica and

Topic

Toshiba America Business Solutions Unveils Encompass

Art Post (Guest) · 8/26/037:03 PM

knowledge base and the company’s proven technology capabilities as demonstrated by its award-winning FYI Portal. Using the FYI Portal BEA WebLogicÒ infrastructure as a foundation, Toshiba has developed Encompass Online – the Web-based tool that supports Toshiba’s Encompass Document Analysis Program offering. Consisting of a database of more than 3,000 copiers, printers and fax devices and 6,000 supplies for both Toshiba and competitive products dating back to 1990, as well as their associated usage

Topic

The War for Imaging Supremacy Has Begun!

Art Post (Guest) · 8/27/037:37 PM

advanced nearly 1 percent to close at $19.58 in New York on Tuesday. The alliance is Konica Minolta's first major strategic step after the company was created earlier this month through a merger of Konica and Minolta -- a bid by the companies to boost their market share in a cutthroat market. Canon (CAJ: news, chart, profile) leads the global copier market with a roughly 32 percent share, followed by Ricoh (RICOY: news, chart, profile) with 11 percent and Xerox Corp. (XRX: news, chart, profile) with

Topic

advise you of a price list correction

Art Post (Guest) · 8/30/034:00 PM

001695MIU and replace it with the correct code: 001762MIU Please pass this note on to any sales representative who will have the opportunity to handle Ricoh's RA2K Integration for IPDS. We apologize for any inconvenience that this may have caused. Thank you and good selling! Michael DeBenedetto Product Manager - Host Solutions OSG Printing Solutions Group Ricoh Corporation Phone: 973-882-3173 Fax: 973-244-2708

Topic

Lucky for Xerox

Art Post (Guest) · 8/26/037:00 PM

Cautious optimism SG Cowen sees improving trends at Xerox By Susan Lerner, CBS.MarketWatch.com Last Update: 4:14 PM ET Aug. 26, 2003 NEW YORK (CBS.MW) -- Lucky for Xerox, Steve Weber thinks the future is looking like it won't be a copy of the recent past. NEWS FOR XRX Fairfax Financial, Proxim, Xerox, and more U.S. stocks battle back to close with gains Xerox gets SG Cowen boost More news for XRX Quote & News Charts Financials Analysts Options SEC Filings TRACK THESE TOPICS My

Re: Problem Faxing to HP 3150 Fax

Gregory (Guest) · 8/25/037:10 PM

Product - Unable to Fax over the Network 24 Apr 2003 » HP LaserJet 3100 and 3150 Product Families - Vertical Lines Running Through Sent Faxes, Copies, or Scanned Images 23 Apr 2003 » HP LaserJet 3150 Series Product - Only the First Page Prints When a Multiple Page Fax Is Received 16 Apr 2003 » HP LaserJet 3100 and 3150 Series Printer/Fax/Copier/Scanners - Fax Error Messages 15 Apr 2003 » HP LaserJet 3100 and 3150 Product Families - Fax Communication Error 1042 15 Apr 2003 » HP LaserJet 3100 and

Topic

SERI Printer

Art Post (Guest) · 8/26/037:56 AM

I know I'm reaching with this, however do any of you in the UK, South Africa or Australia have any installed SERI units?We could use a reference via email.Art

Topic

FAILURE IS JUST A STATE OF MIND

Art Post (Guest) · 8/30/034:09 PM

My sales manager says you always walk awayfrom a failed sales attempt with something. Can you explain? Your sales manager is suggesting that you can learn from every sales experience regardless of the outcome. The key is knowing how to evaluate your efforts. Consider these ideas: • Victory . The best situation is a customer who says "yes." To have this happen more often, do your research, polish your sales skills, and prepare thoroughly. Remember, we can learn from our successes, too. Progress

Topic

Problem Faxing to HP 3150 Fax

Graham · 8/25/031:47 PM

I have a customer with an HP3150 as their backup fax. They can not fax to it from the 5510NF that they have and have been having problems recieving faxes from other newer fax machines on the market. Anyone else had that problem? This 3150 is not THAT old, but it seems to be an issue elsewhere as well. Thanks Graham

Re: Problem Faxing to HP 3150 Fax

Gregory (Guest) · 8/25/037:05 PM

Check out this point of view... ISSUE: The first page of a multiple page fax is the only page that prints when the fax uses the same phone line as voice mail. Faxes are redirected to the voice mail recorder before being completely sent to an HP LaserJet 3150 series product. SOLUTION: There are two possible solutions: Set the printer to Memory Receive, and print faxes after they are received to memory. Install a distinctive ring service, and make sure the distinctive ring is set to Yes on the

Member

sstelton

Topic

Positive Thoughts from a Blackout Survivor

Art Post (Guest) · 8/26/037:05 PM

prospects.” 2. A flashlight small enough to attach to a key chain. A handy thing to carry anytime – but especially if caught in a power outage, and 3. Spare batteries for the flashlight. This positive email from Janice was a good reminder for those of us who were lucky enough not to be in the areas affected by the power outages. Thank you, Janice! Ann Barr is a consultant and sales trainer who conducts Selling Supplies Seminars in the U.S. and Canada. To contact Ann, E-mail to: annbarr

Topic

Kodak re-enters the Imaging Business

Art Post (Guest) · 8/26/036:49 PM

images) and services & media (software, film and paper enabling people to access, analyze and print images). With sales of $12.8 billion in 2002, the company comprises several businesses: Health, supplying the healthcare industry with traditional and digital image capture and output products and services; Commercial Printing, offering on-demand color printing and networking publishing systems; Commercial Imaging, offering image capture, output and storage products and services to businesses and

Topic

The Ninety Five Per Cent Rule

Art Post (Guest) · 8/30/034:18 PM

merely a concept. A concept is a name for something that really does not exist except in the minds of the people who believe it. Concepts are just words, or even thoughts. Take the concept of categories. A manufacturer’s rep will tell you that there are two categories of dealers: o Authorized o Non-authorized Some of us would say that the two categories of dealers are: o Professional o Sleazy Others might say the two categories of dealers are: o Sales oriented o Service oriented A salesman might

Topic

Labor Day Weekend Note

Art Post (Guest) · 8/29/038:25 AM

Through out our sales and support year, we get some well deserved breaks. As Labor Day aprroaches and the end of the summer draws closer. Some times the sales cycle can get overwhelming, trying to care of the customer, find new customesr, find answers for solutions, and then submit our sales management. I'd like to thank all those who have supported our site from the US and abroard. To those who are traveling this weekend with family and friends...I wish you safe traveling and a well deserved

Topic

Here's killer success story

Art Post (Guest) · 8/27/039:58 PM

Download Attached Word file This document has been archived, please send me and email if you would like to purchase this document. art @p4photel.com Ahern Print4Pay Success Story (August 2003)

-=Good Selling=-

This Week in the Copier Industry Twenty Years Ago

Art Post · 8/6/236:54 PM

This Week in Copiers Twenty Years Ago

Second Week of August 2003

Real Copier Sales

No words of wisdom today, just swamped with things at home and things at work. Let's finish with a have an awesome August! Is it too early to talk about Section 179 with our clients?

Great threads from twenty years ago this week

Toshiba Dealer Meeting Notes

Art Post (Guest) · 8/14/033:16 PM

-STUDIO3511/4511 serves as the cornerstone of Toshiba’s new product cadre, which also includes a new high-speed, high performance monochrome system, the e-STUDIO350 and 450; a new line of monochrome and color printers; and a new Toshiba developed integrated hardware and software document management solution called the e-STUDIO KS-1000. Toshiba also highlighted its net-ready eBridge technology, a unified architecture that incorporates copy, print, scan and fax functionality into a single board

Topic

Buyers Laboratory Presents Ricoh

Art Post (Guest) · 8/13/036:39 PM

1060 with Print/Scan Controller- Awarded for Outstanding Segment 4, Multifunctional Imaging Systems (56-69 PPM). Ricoh Aficio 1075 with Print/Scan Controller- Awarded for Outstanding Segment 5, Multifunctional Imaging Systems. Ricoh Priport JP8500 with Type 80 Controller- Awarded for Outstanding Digital Duplicators. Ricoh FAX1160L- Awarded for Outstanding Low-Volume Fax-Centric Multifunction Imaging Systems. "We are proud to have our products recognized as some of the most outstanding office

Topic

Minolta now sellin KIP StarPrint Series Wide Format

Art Post (Guest) · 8/13/036:32 PM

these oversized drawings after viewing them on the scanner. Our partnership with KIP America makes strategic sense because it solves this problem and allows Minolta to offer customers a productive and economical, end-to-end scan, view and print system for large format documents." "We chose to partner with KIP America because their large-format printers are a perfect match for the automated scanning capabilities of Minolta's MS7000 scanner and because they produce outstanding prints," says Murphy

Topic

Ricoh Corporation Introduces

Art Post (Guest) · 8/13/036:35 PM

imaging systems, facsimile products, printers, scanners, digital duplicators and wide format engineering systems. Ricoh Corporation directly or through its subsidiaries markets and distributes products under the Ricoh, Savin, Gestetner and Lanier brands in North, Central and South America. For fiscal year 2002, Ricoh Corporation sales exceeded $2.8 billion. Information about Ricoh's complete range of products and services can be accessed on the World Wide Web at www.ricoh-usa.com . # # # All

Topic

Print a hologram?

Art Post (Guest) · 8/13/036:34 PM

Print a hologram? Almost, Xerox says A chance discovery lets printers superimpose glossy images on regular printouts, creating the possibility for document authentication along the lines of holograms on credit cards. It's a little much to expect a hologram to come out of your office printer, but scientists at Xerox think they have the next best thing. On Thursday, the company is unveiling a new technology it calls "Glossmark," which can use ordinary office printers to superimpose a glossy

Topic

Kyocera Mita KM3530

Tyler (Guest) · 8/13/034:57 PM

I am up against a KM3530, fully connected. When I pulled the BERTL report one of the big drawbacks listed was "no copier concurrency meaning that if the device is carrying out a copy/print/fax or scan job the device is effectively frozen for other copy, scan or fax users." Does this mean if a customer scans in a 50 page fax job that the job has to be completely sent before other jobs can be run? Or does it just mean there is no pre-scan feature. These seem like pretty strong and cheap machines

Topic

Everyone is Up but Xerox Earnings are still

Art Post (Guest) · 8/13/036:26 PM

DOWN Total second quarter 2003 revenues of $3.9 billion declined 1 percent from $4.0 billion in the 2002 second quarter, including a 6-percentage point benefit from currency. Despite continued economic weakness, equipment sales grew 8 percent including a 7-percentage point benefit from currency. Equipment sales growth primarily reflects the success of our color multifunction products, growth in DMO and growth in digital production. Post sale and other revenue declined 4 percent due to declines

Topic

Canon eCopy

Scott Holloway · 8/12/0312:57 PM

Has anyone ever had to compete with or install a copier that works with this software.

Topic

Canon U.S.A. and COLORBUS

Art Post (Guest) · 8/13/036:27 PM

W7250 models. "We are pleased to be driving Canon's excellent line of large format printers for color critical applications. Canon's image quality and speed coupled with our color consistency and raster processing speed brings a unique combination for graphic artists, ad agencies, printers or in plant shops to achieve high quality large format prints," said Hans Kintsch, President of Color Print Solutions. COLORBUS has developed interfaces to drive the Canon imagePROGRAF W2200, W7200, W7250

Re: fax user tracking

Art Post (Guest) · 8/11/034:18 PM

Copy Control Systems, Print Control Systems, and Keycounters® from HECON! http://www.hecon.com/HECON for HECON® Business Products Control Systems for Copiers, Printers, Digital Copiers, and fax machines.

Re: Kyosera / Mita- Chat Board?

merlin · 8/12/032:56 PM

No. Were are a Ricoh/Kyocera dealer. We have Kyocera now for 2+years. Great product and great sales and service support.

Topic

Imagistics Earnings

Art Post (Guest) · 8/13/036:23 PM

Reuters Imagistics second quarter profit climbs Thursday July 31, 5:53 am ET NEW YORK, July 31 (Reuters) - Imagistics International Inc. (NYSE:IGI - News), which sells and services copiers and fax machines, reported a stronger quarterly profit on Thursday as margins improved and copier sales grew. ADVERTISEMENT Imagistics showed a profit of $5 million, or 29 cents per share, for its second quarter compared with $4.4 million, or 22 cents per share, a year earlier. Revenue at the Trumbull

Topic

Canon Universal Send

LB (Guest) · 8/8/036:21 PM

Do you know if the Canon IR5020 w/ImagePass-M2 comes with Universal Send or if it is an option. If an option, do you have an idea how much? The brochure indicates it is "supported" but is not listed under the "standard" functions.

Topic

Printer Scanner upgrade for 1035P

John · 8/12/031:42 AM

Anyone upgraded a 1035 with printing and scanning and want to sell the print/scan dimm? I have sold a 1035P and must have lost my mind when I thought I could buy just the scan dimm. Now I am sort of stuck in a situation with a gov't acct. and need to give them scanning without losing my hat. It has been a long time since I made this kind of mistake and they thought they were getting scanning at the P.O. price. Thanks for any sympathy, John

Re: Ir 105/Ir 105 drawback

Pete Maimone (Guest) · 8/10/0311:51 PM

The IR 105 can't reliably run cardstock through the bypass. It keeps jamming at the feed rollers. I just had a customer who has 2 IR105's And bought our 2610 printer for a monthly run of 1000 custom size cards that are about 90#index. It's funny how Canon reps used to push the fact that they can run 110# through the trays????

Re: PDF Printing

Mellsworth (Guest) · 8/11/035:34 PM

Just a guess, but you may want to make sure the postscript option is installed. I have 2 customers that would like to print from Pagemaker, but they are having problems. They both have the Postscript option, which has not solved thier issue and Ricoh is of no help.

Re: Canon eCopy

Chad (Guest) · 8/13/039:41 AM

E-copy was just a way to get push scan to email/computer/etc. before Canon figured out how to get it into the copier without a seperate monitor and computer. The canon i models are less expensive than adding e-copy. E-copy does offer a little more user friendly applications, but I can not justify the cost versus an "i" model copier. Hope this helps.

Re: PDF Printing

Art Post (Guest) · 8/13/036:45 PM

quote: Originally posted by Color1: We have two new installations of the Ricoh 470W, and are experiencing some problems with printing PDF files. I can open a file and print however, I cannot print larger than a 24 x 36 document. Unfortunately, my client saved the PDF as a 30 x 42. Any insight and help would be greatly appreciated! Official Response from Ricoh Answer (Anthony Marzano) 08/04/2003 05:48 PM Art, Currently there is a limitation in printing large size PDF files at 600 dpi. This

Re: No more EFI!?!

Art Post (Guest) · 8/11/034:10 PM

I have also heard the same. Canon is also considering following the path of Ricoh.

Topic

Lexmark X215 raises stakes in the

Art Post (Guest) · 8/13/036:30 PM

high-value products and solutions such as the Lexmark X215." Lexmark also announced today the Lexmark N4000e, a low-cost print server that networks USB printers. "The Lexmark N4000e is an excellent example of our push to meet the growing demand for affordable network printing in businesses of all sizes," Rooke said. The Lexmark N4000e expands the company's print server product line to make network printing more affordable and easier to use specifically in small- and medium-size businesses. The

Topic

token ring

merlin · 8/14/039:06 AM

I HAVE A CUSTOMER THAT HAS A CITRIX SYSTEM USING TOKEN RING.THE RICOH 2035 S/P DOES NOT SUPPORT TOKEN RING. USING A PRINT SERVER WHAT DO I LOSE. ANY OTHER COMMENTS WOULD BE APPRECIATED.

Topic

Danka Earnings

Art Post (Guest) · 8/13/036:21 PM

pressure on sales and margins, particularly in the U.S. field sales force. Our ability to successfully respond and improve sales and margin performance in light of these industry conditions, better manage our working capital, timely complete our Oracle rollout, realize capital spending reductions and cost savings from the new IT system and move to our new headquarters building remain the most significant factors to achieving our financial forecast for the fiscal year," concluded Lowrey.

Re: Ir 105/Ir 105 drawback

Art Post (Guest) · 8/11/034:23 PM

In the last three weeks. I have sold a 2105 and a 2090 and beat Canon! Then our last 1105, promptly squashing another Canon! An then another 2105 w/MP SX, Bookletmaker, Trimmer, Interposer and Jogger plus CL7000 thus eliminating another Canon possibility! Art

Re: Canon eCopy

Pete Maimone (Guest) · 8/13/036:32 PM

Scott, What specifically is their application? Remember, the 2035/45, 1224/32, the 2090/2105, and 1060/75 all come with scan to e-mail out of the box. If they are sending to less than 2000 destinations, and don't require authentication. You're good to go out of the box. I'm told there is a way to create a csv? file form you e-mail address book and upload to the copier via smartnet monitor. If they require authentication or direct access to mailserver then you add Global Scan. Pete M.

Re: token ring

Graham · 8/14/034:05 PM

If you use a print server through the parallel port, you will lose all of your network functionality (smartnet, scanning and the such). Most companies that are still on token ring have some sort of provision for ethernet devices, I would check for that as well.

Re: Canon eCopy

JasonR · 8/14/035:00 PM

Yes... well the .csv file directions didn't work for me. So I called Ricoh, they couldn't get it to work either. Only tried once as an experiment so far. Anyone successfully completed this procedure?

Re: Lexmark X215 raises stakes in the

Darren .... · 8/15/039:47 AM

Looks surprisingly like the Samsung SCX-4216F http://www.samsung.com/Product..._Laser_SCX_4216F.htm (Which of course is also the OEM of the Ricoh 1160L) http://www.samsung.com/Product...Laser_SF_531PSKL.htm

Re: To Launch Holding Company

Pete Maimone (Guest) · 8/10/0311:59 PM

This business used to be fun when Xerox had the target painted on their backs. "The times they are a changin'"

Re: fax user tracking

Tyler (Guest) · 8/11/0310:47 AM

maybe a 1015 with a fax option to give both walk up copying and faxing. Thanks. Tyler

Re: fax user tracking

Tyler (Guest) · 8/12/038:11 AM

Thanks for the Hecon info, it is a little more cost effective. Yesterday when I met with the customer they mentioned that they are looking at the possibility of adding color the first of the year. Does anyone know if the Next Generation Architecture machines like the 1224C will track sending faxes. This could be an added feature to get them to buy color. Thanks again!! Tyler

Re: Printer Scanner upgrade for 1035P

Gregory (Guest) · 8/12/038:42 AM

Okay, a little bit O' sympathy... I just sold our last 1045P demonstrator about a month ago and told the client it would certainly scan. What the heck was I thinking. Well they are now scanning for the same price. We have to keep a lot in mind these days. When in doubt I chat with my System's Engineers, Technicians, Believe it or not I chat with Order Processing (they actually know how to configure equipment, they are good), and Connectivity Cafe is still a great starting point. After all that

Re: Kyocera Mita KM3530

Art Post (Guest) · 8/13/036:15 PM

Tyler: I have not run up against this model. We do have a few dual line Ricoh and Kyo dealers here. KYo Mita guys, can you help Tyler out o this? Art

Re: fax user tracking

Tyler (Guest) · 8/15/038:08 AM

I'll answer my own question here. Yes all of the "Next Generation" machines will track transmissions as well as received faxes.

Topic

Kyocera / Mita- Chat Board?

Monte · 8/12/031:41 PM

Is there a similar web site that is related to Mita products. It looks like our deelership is going to pick up the product line as well as Ricoh.

Topic

2105 Jobs

Art Post (Guest) · 8/11/034:25 PM

Is there a tracking feature for the jobs ran on the 2105? The system will display the job number. I am looking for a way to recall the amount of prints doe for that job from the display of the 2105 or 2090. Thanx Art

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