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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Last Week of November 2007)

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If you haven't noticed, for the last few months I've been posting pictures of my trip to Japan. It was during the summer and can't remember if it was 2002 or 2003.  I was there for seven days on Ricoh's dime, it was an awesome trip and just maybe I can get back there one day.  Enjoy these popular threads from ten years ago this week!

Weekend Copier Notes from 11/25/07

it has 400 dealers o Ricoh claims it has 167 Ricoh dealers, 201 Savin dealers and 246 Lanier dealers o Sharp claims it has 400 dealers o Toshiba claims that is has 252 dealers o Xerox claims it has 400 dealers (sales agents) o As many carry more than one brand, it is estimated that there are 1,810 dealers total - Update on the state of Quark Corp, maker of QuarkXPress desktop publishing software: o Founded in 1981 by Tim Gill & Fred Ebrahimi in Denver, CO before Adobe Corp. o 1987 QuarkXPress
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RICOH AMERICAS CORPORATION INTRODUCES ENHANCED VERSION OF SCANROUTER SOFTWARE

complete package of products, services and support programs to all of our channels, comprising of direct and indirect operations under the Ricoh, Savin, and Lanier brands. Ricoh Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 71-year old leading supplier of office automation equipment. # # # All referenced product names are the trademarks of their respective companies.
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Xerox WC 7328

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We have been running into this machine a lot. Any tips on defeating it? Also most of the competitive offers include 500 "free" color pages per month - any idea on how much xerox is building into the deal to cover this? Thanks!
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Re: Kyocera Rumor!

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Being a Ricoh/Kyocera dealer, we have out a bunch out in the market place. An they all are running great. So I don't know why other dealers are having problems, but we are not.
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Re: Kyocera Rumor!

quote: Originally posted by francois54: The KMA 4850w was a fantastic product, well ahead of it's time. KMA's dismal support of their wide format product line lead to it's demise, but had they any sense they could've owned the market. Their enept marketing of this very customer focused solution caused it's demise as Ricoh, Kip and later XES (6204) capitalized on the time KMA gave them (about 2-3 years) to get a single footprint, 600 dpi wide format system to market. To add salt to the wound,KMA
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Re: new Ricoh SP1000SF.

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We have the Savin version in our showroom. Looks good. Same as the Savin 3815 fax, but has a platen also. Smells a little like a Samsung or Brother but documentation indicates its a Ricoh OEM. Feeder seems more reliable than the Savin AC205. A good tool to compete against the big box office supply chains and catalogue companies. Fits many needs, small laser printer, fax machine, convenience copier. With the price being so low any company can afford one. I guess the real question would be how
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Notification when forwarding

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My customer has a Savin C2824 and would like all incoming faxes forwarded to a folder. Their IT support says they've seen a Kyocera Mita do this and send a notification to the person whose PC the folder is on. Does anyone know of an application that will do this? My other alternative I guess would be email notification. Any ideas?
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Re: How I got Hosed!

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Just a word of warning, you would be fired on the spot if you sold equipment on the side while working for my company, regardless of who gets the maintenance agreement. Selling equipment for one company (you) while employed for another is a serious breech of contract and would not be tolerated with most companies. It really is no different than if you sold copiers for one company while employed for another.
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Re: 30 x 42 Half Scale

I stock and sell 15" paper (for other plotters that are spindle - loaded) but don't move very much, partly due to the need to offset the roll and CAD page setup hassles. Most customers are content with 22" output. Ricoh users don't have any choice.
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Re: Kyocera Rumor!

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They only have one model,and that 3650w has been nothing but problems for us, not sure if it really matters if kyocera has a wide format or not. quote: Originally posted by Art Post: Heard from a well respected source that Kyocera will be eliminating its wide format systems. Has anyone else heard this??
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Re: Kyocera Rumor!

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Its kind of true. All Kyocera's own wide format have ceased production. The KM-3640w is a remodelled KIP 3000 and the only wide format available through Kyocera right now. And it seems the original KIP version wins this one....
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Re: Notification when forwarding

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u can remind the IT person that the Kyocera has to have 2 pieces of software loaded on each PC that can only run in startup mode (no service mode)for this to be capable.
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Re: Kyocera Rumor!

The KMA 4850w was a fantastic product, well ahead of it's time. KMA's dismal support of their wide format product line lead to it's demise, but had they any sense they could've owned the market. Their enept marketing of this very customer focused solution caused it's demise as Ricoh, Kip and later XES (6204) capitalized on the time KMA gave them (about 2-3 years) to get a single footprint, 600 dpi wide format system to market. To add salt to the wound,KMA then got in bed with Kip to capitalize
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telemarketer

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I'm considering hiring a part-time telemarketer to call phone call companies in our database and see if they are making any equipment changes because are salespeople are too busy and many companies aren't getting called on. Does anyone have this in place? How is it working? Any suggestions on compensation? Thanks!
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Brother's First Digital Color Laser Copier/Printers

yield toner cartridges and a drum unit (DR-110CL with a yield of 17,000 pages3). The DCP-9000 Series uses an easy access front loading system for all consumables. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas, from Canada to South America. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters in Bridgewater, New Jersey, Brother has facilities in California
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c3535 full bleed

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We have a customer with a SavinC3535 they want to print 8.5x11 full bleed. Any suggestions on how to
-=Good Selling=-
 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Third Week of November 2007)

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Kinda hard to believe that the Canon imagrePRESS 7000v is now ten years old.  Man does time fly by. Speaking about time flying by, we're into the last six weeks of 2017 also.  Work hard because if you're not someone else is outworking you.

Enjoy the threads from ten years ago this week on the Print4Pay Hotel

Weekend Copier Notes from 11/18/07

market worldwide, the fact that it is a Korean company apparently gives it handicap it can not overcome. - Sharp announced it has renewed its GSA contract with the U.S. Federal Government on Schedule 36 through 2011. - IKON won a bid to install a Canon imagePRESS C7000VP, a Canon imageRUNNER Pro 7110VP (relabeled 110ppm Kodak DigiMaster production b/w unit) and an IKON CPP650 (relabeled Konica Minolta bizhub PRO C6500) to Provide LLC, a printshop in Newark, Delaware. - IKON announced it has
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Global Imaging Acquires Image Quest Inc.

service document management systems such as printers, copiers and multifunction devices; network integration services; and electronic presentation systems. As an office technology dealer, Global sells products from various suppliers including Xerox, Sharp and Konica Minolta. Xerox acquired Global Imaging earlier this year and operates it as a wholly owned subsidiary within Xerox's North American operations.
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Hughes-Calihan sold to Konica Minolta

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Just got this from a friend who is a Sales Manager..."Things ARE a bit different here… Although we are and will be Hughes-Calihan, it is now a wholly owned subsidiary of Konica Minolta. They will be closing the direct KM branches in AZ and NV, and folding them into us in April. We no longer offer Lanier… This is pretty big news. They are (were) a very big Lanier Dealership with 6 offices in AZ and two in NV. Art, you may want to post this on the Konica Minolta Board.
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RICOH INTRODUCES THE AFICIO SP 1000SF

Aficio SP 1000SF is $315.00. To learn more about Ricoh’s full line of products, please visit www.ricoh-usa.com . About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 71-year-old leading supplier of office automation equipment and electronics, with fiscal year 2006 sales in excess of $17 billion, an 8.4 percent increase over the previous year. Ricoh Americas Corporation directly or through its network of
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Color, Services and Technology Fuel Xerox's

notably through its acquisition of Global Imaging Systems. Global Imaging focuses on the SMB market through 22 regional core companies in the U.S. that sell and service document management systems. Mulcahy noted the combination of specific products aimed at the SMB market coupled with 1,400 additional "feet on the street" now selling Xerox products is having an immediate pay-off for the company. In addition, much of Xerox's 10 percent year-to-date growth in developing markets has been fueled by SMBs
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Re: RBS Continues to Dump Machines & Make Dealers Look Bad!

I work for RBS as wide format specialist, I hit my numbers selling wide format, and that quote is impossible. It's below cost, not including networking, delivery, toner, etc. No need to fire this guy, he can't make a living selling like this anyway. Some offices (and dealers) don't have anyone that understands wide format, and will try to sell them at a cut price to keep a good customer and keep someone that knows wide format out of the account. I've picked up nice business selling B2C and B&W
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Re: Sales Tips

Your Competitive Advantage Selling Your Unique Attributes What's your competitive advantage? You can turn those cold calls into warm calls by explaining to your prospect just what makes you unique, different and better than the competition! The best way to explain a competitive advantage is by first talking about what it is not. "We give great customer service" is NOT aunique competitive advantage. Every company in the world makes this claim - whether it is true or not. This type of line is
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Re: CLP240d & Adobe Illustrator

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You can get it from the Savin site. Your looking for the 2525/3030 (E-3000) PPD for the MacOS X (Ricoh calls it an E-5000 but it’s the same). No additional hardware is needed. I used it in a PC environment so I can’t tell you for sure it will work with a MAC but I don’t see why not. Postscript is Postscript. Good Luck.
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Minnesota Printer Buys Six Anicolor-Equipped

valuable competitive advantages. Demand is particularly high in the U.S., Germany, Switzerland and the U.K. This year, Anicolor technology won the prestigious U.S. PIA/GATF Award for technological innovation. Last year, it won Deutscher Drucker magazine's annual innovation award. First Four Presses Up and Running The U.S. print shop Taylor Corporation, based in North Mankato, Minnesota, has already ordered six Anicolor presses. Four of these units are already in use, while the other two are to
Member

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Re: IKON looks interesting to H-P for purchase

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It would make sense, it's obvious all other efforts to make inroads into the copier world have failed miserably and perhaps after seeing Xerox buying Global to finally make the down the street work for them, HP sees the light.
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Re: How I got Hosed!

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That Sucks. I can't say that we haven't seen screw-ups like that before where I am but the sales rep wouldn't be on the hook for the missing equipment. We have a specific return request form. If we fill it out correctly and it doesn't get picked then the reps in the clear.. Except any possible damage control with the customer. In spite of that ... Try to have a Happy Thanksgiving....
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Re: Ricoh Web Resource Sites

Found this link today! Ricoh Production Printing Portal
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Re: Hughes-Calihan sold to Konica Minolta

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likely a trend that will continue. Albin, another large KM owned "dealership" out of Detroit has just purchased a small and failing KM dealer in South Bend. As a KM dealership here it should be interesting to see what effect they will have in the marketplace. I love the KM line, especially the 60ppm and up b&w and the color. We also have Canon, so we shall see.
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Re: RBS Continues to Dump Machines & Make Dealers Look Bad!

If you have a signed contract and RBS quotes a lower price, you have grounds for a law suit. It's considered unfair business practices and tortuos interference. Your dealerships laywer should send a letter to Ricoh's legal council seeking compensation. The last thing they want is a lawsuit.
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Re: Hughes-Calihan sold to Konica Minolta

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Legally Lanier/Ricoh will give Hughes-Calihan about three years of support. It doesn't leave Ricoh with many choices for dealers in AZ and NV. Ricoh is not exactly in love with IKON. Ricoh is currently building it's own direct branches in AZ and NV.
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Re: RBS Continues to Dump Machines & Make Dealers Look Bad!

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Art, I agree with the Professor. I have consulted with my father, who works in the class action lawsuit business, and he indicated we (independent dealers) may have grounds for a class against Ricoh Direct branches. The area is very gray but I don't think they want to hear that a large group of independents dealers are seeking compensation for questionable business practices. RBS is in our backyard now and they are very predatory with their pricing (and they deliver very little in terms of
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Re: RBS Continues to Dump Machines & Make Dealers Look Bad!

I just looked it up: Predatory pricing (also known as destroyer pricing) is the practice of a firm selling a product at very low price with the intent of driving competitors out of the market, or create a barrier to entry into the market for potential new competitors. If the other firms cannot sustain equal or lower prices without losing money, they go out of business. The predatory pricer then has fewer competitors or even a monopoly, allowing it to raise prices above what the market would
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Re: RBS Continues to Dump Machines & Make Dealers Look Bad!

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wideformat, you are so right. it is a completely different animal and most dealerships don't really do it right. I was with a dealership that was sold on marketing the wide format product and because of the way they set up the comp program the rep and the manager made the same spiff whether it was sold at retail or salesmans outcost. given that there was no incentive to do anything than just place the box.
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Re: CLP240d & Adobe Illustrator

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Savin Downloads The engine in the CLP240d is basically the same as the c3535/c4540. So go to the color multifunction drop down and select the C3535/c4540(E-5000) click go. Scroll down to the Mac OSX section and download the PPD Installer. The ppd installer contains the "driver". Run the ppd installer on the Mac just you would to install any printer on the MAC. Basically the MAC thinks it printing to a C4540 with a fiery (postscript) but its not. It's really a CLP240d. As far as the CLP240d
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Re: Gas Price Check

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$3.39 in Orange County...I've been at Ricoh training all week.
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MP C2500spf Slow printing from MAC!

Slow printing from MAC, especially Vectorworks and sometimes the MP C2500sp freezes, any idea? This is all I got from Ricoh: PostScript 3 Open [Printing Preferences], and then click [Advanced]. In the [PostScript Output Option] box, click Optimize for Speed.
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Need a dealer in Peroria, Ill

Need a dealer in Peroria, Ill, to offer a maintenance agreement for a Ricoh 3035, doing about 30K per month! Please post here or email me art@p4photel.com
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Remembering our Copier Roots!

colleague, according to a book by John Dessauer. There wasn't. So Carlson (1906-68) invented one. It took years of research and experiments, but Carlson's method -- which he dubbed xerography -- changed the work habits of millions. Now office copiers are so common they are taken for granted. Fortune magazine once called copiers the most successful product in U.S. history. The company that marketed his invention, Xerox (NYSE:XRX) , XRX became so much a part of the lexicon that copies are often referred
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Printer/Scanner Unit

I have NEW in the box Printer/Scanner Unit for Ricoh Typ 3030 # model B767-57. Everything is complete. Dealer cost is around $943 Maker offer here or email to art@p4photel.com
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RBS Continues to Dump Machines & Make Dealers Look Bad!

RBS in New Jersey especially the Reps that handle Ocean County, New Jersey. Too make a long story short, we were in a very competitive deal with Xerox for a 240W back in May. We sold a 240W with a one roll feeder and plotbase print n scan for a low amount (I needed one more to hit my quota). I did the deal, did the training and moved on. Five months later RBS walks in and told them and they put it in writing that they sold there last 240W with a dual roll feeder, plotbase print and scan
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CLP240d & Adobe Illustrator

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Ran into a problem with a prospect printing to a Savin CLP240d where colors were incorrect. Printing from MAC OSX, Adobe Illustrator. Sent the file to my upline IT support and at first they were unable to recreate the problem. Then, they realized that they were using Creative Suite version 2 and the prospect has version 3. They were able to recreate the problem with version 3. Now they believe their is a shortcoming in the hardware and "they do not see any adjustments in the near future on this
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Ames Prints 3 Million Digital Color Pages In

Month Ames On-Demand Pushes Xerox iGen3 Digital Press to Unprecedented Level - 3 Million Color Pages in a Month. Company's four digital color presses lead to increased revenue, growth in custom book business. SOMERVILLE, MA and ROCHESTER, NY, Nov. 20, 2007 -- Ames On-Demand recently accomplished something no other print provider has: it printed more than 3 million pages in one month on a single cut-sheet digital production color press. The custom book publishing company produced the record high
-=Good Selling=-
 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Second Week of November 2007)

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The one thread below reminded me of a recent appointment with a healthcare account.  So, much for FAX is DEAD, right?  Seems health care still needs and loves faxing. I'm guessing it's because faxing is still the most secure way of sending a document or maybe it's because it's just easier compliance for HIPAA.  What ever the reason, FAX is NOT Dead with healthcare.

On a recent healthcare install, I was asked if our Ricoh device could do a fax broadcast with the LAN Fax. I stated yes in can, and then asked why they wanted the fax broadcasting.  They stated that they are using a fax broadcasting service and are paying $75 per broadcast, and they were doing 4 broadcasts per month.  Dang, I blew it, I was not aware of this and if I was I probably could have added more GP to the order.  In any case,  whenever I'm in that type of account, I'm going to ask about fax broadcasting all of the time. 

If you're interested in knowing what type of healthcare account, please send me an email and I'll tell you.  apost@p4photel.com

Re: Kyocera Mita America Adds Two New High-Performing, Cost-Effective Document Imaging So

28, 2007 10:08 AM Show Post progoffice Full Member Posted October 31, 2007 02:44 PM Hide Post the 25pg customer doesn't care about total cost of ownership.they will pay 3-4k,that's it.with the xerox-global deal,kyocera has fallen asleep with their pricing while ricoh,canon and the rest of the bunch have adjusted downward Posts: 12 | Registered: March 12, 2007 Ignored post by progoffice posted October 31, 2007 02:44 PM Show Post scoful Senior Member Posted November 08, 2007 07:03 AM Hide
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Konica Minolta Unveils Two New Color AIOs to Cater to the Increased Printing Workflow

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bizhub C10/C10X Series Offers Attractive Upgrade Opportunity from Single-Function Devices and Black & White Laser Printers; Series Supports Windows Vista RAMSEY, N.J. – November 6, 2007 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies from the desktop to the print shop, today announced the introduction of the bizhub C10 and bizhub C10X color laser All-in-Ones (AIOs) that cater to the increased printing and
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RICOH’S ANN MOSER NAMED BEST EXECUTIVE IN

Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Selling Power Sales Excellence Awards. Honoring companies of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com . Presenting sponsor of the 2007 Stevie Awards for Women in Business is Infiniti. Supporting sponsor is JetBlue. Media sponsor is Pink magazine. The Business
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Ricoh Digital Duplicator DX 4640PD Web Ex Dealer Training REMINDER

are as follows: Please log on at one of the time designated to you. Step 1: Type http://ricoh.webex.com (Do not have to enter www.) Step 2: See Duplicator Product Training - click Join Now. Step 3: Type in your name Step 4: Type in your email address Step 5: Password is "duplex" Step 6: Do not touch the keyboard for 30 seconds and you will be able to see a welcome screen shortly. We want to open the lines of communication to our dealers and sales reps using this email address and the phone
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CANON U.S.A. INTRODUCES NEW imageCLASS MF7400 SERIES MFPs FOR SMALL BUSINESSES AND OF

LAKE SUCCESS, N.Y., November 12, 2007 – Canon U.S.A., Inc., a leading provider of office imaging solutions, today introduced the latest additions to its award-winning imageCLASS product line, the imageCLASS MF7480, MF7470 and MF7460 laser multifunction products (MFPs). The new imageCLASS 7400 series provides ‘big office’ workflow capabilities at a ‘small office’ price tag, enhancing the productivity of burgeoning workgroups and busy small office environments. The Canon imageCLASS MF7400 series
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Sales & Service opportunities

Just wanted to introduce ourselves to the group...we are a recruiting firm that focuses exclusively within the office equipment industry. We have clients across the country, and our focus is only on the office equipment/document management industry. As most of you know, there is tremendous demand for quality, experienced industry talent - on both the sales and service sides of the business. And our clients are looking to grow their businesses by adding the top local talent from within the
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Kyocera Rumor!

Heard from a well respected source that Kyocera will be eliminating its wide format systems. Has anyone else heard this??
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Does Ricoh Needs a Non 11x17 Turbo MFP?

In a poll from December 9th in 2005 on the P4P Hotel, this question was asked of our members. Question: Let me know if you have sold against the HP 4345 MFP?78% responded that they have run up against this machine. Which leads to the question below.
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new Ricoh SP1000SF.

Ricoh is pleased to announce the introduction of the new Ricoh SP1000SF. The Aficio SP 1000SF is our entry level, laser printing multifunctional digital system offering 4-in-1 capability. Out of the box, it provides digital copying, printing, full color scanning, Super G3 faxing, and a standard USB Flash Drive Port. The print engine incorporates an All-In-One toner cartridge. The SP 1000SF features 16 page-per-minute copy/print speed and a maximum paper capacity of 250 sheets to streamline job
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Re: Does Ricoh Needs a Non 11x17 Turbo MFP?

Neal: We are selling the sammy model and authorized for Muratec, however from what I heard there are a few issue with both devices, wouldn't it be nice for a copier manufactuer to develop a no 11x17 device that ran at high speed and had a low cpc?
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Re: Does Ricoh Needs a Non 11x17 Turbo MFP?

Neal: Point well taken, however how do we compete with the HP if you do not have the the Muratec or the Sammy? Or how do you compete with Xerox that has the souped up model of the Sammy. I think non 11x17 will gain in popularity, and the soon to be introduced 55ppm mfp from Sammy should prove to be interesting...we'll see.
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Re: Leads in Texas

AutoRevo Ltd. Dallas, TX -- It provides on-demand software for automotive dealerships marketing and selling cars online. Updated on: 11/8/2007 SecureLogix Corporation San Antonio, TX -- It provides solutions that secure enterprise telecom resources from attack and abuse and simplify voice network management. Updated on: 11/6/2007 Motion Computing Inc. Austin, TX -- It provides tablet PCs and accessories for the health care, government and field sales and service markets. Updated on: 11/5/2007
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Re: Does Ricoh Needs a Non 11x17 Turbo MFP?

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just relabel the Muratec
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Re: Leads in Illinois

Aero Products International Inc. Schaumburg, IL -- It produces air-filled bedding products under the AeroBed® brand. Aero Products International Inc. 1834 Walden Office Square Third Floor Schaumburg, IL 60173 Phone: 847-485-3200 Fax: 847-485-3954 http://www.aerobed.com Tim Horne President and Chief Executive Officer James Kopp Senior Vice President of Global Sourcing and U.S. Operations Brian Parent Sales Manager Updated on: 11/8/2007
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Re: Leads in Missouri

Synergetics USA Inc. O'Fallon, MO -- It designs, manufactures and markets medical devices for use in ophthalmic surgery, neurosurgery and other health care applications. Synergetics USA Inc. 3845 Corporate Centre Drive O'Fallon, MO 63368 Phone: 636-939-5100 Fax: 636-939-6885 http://www.synergeticsusa.com Gregg D. Scheller President, Chief Executive Officer and Chairman Dave Dallam Executive Vice President of Sales and Marketing Pamela G. Boone Executive Vice President and Chief Financial
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Re: Ricoh Rumor!! New Strategy?

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Sorry Art, I guess I was a little vague in my explanation. I actually scanned the test sheet into my PC with our 3800cmf at 300dpi then just sent it as a print job to the Samsung. So far we haven't been given a price on the memory upgrade. Still waiting for it. We're gonna let Muratec figure it out on their time and money first before we go buying a bunch of memory boards to correct this problem. I'm sure Al at Muratec will get back to me soon on this one. He's usually really good at
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Re: Leads in Arizona

The Inventure Group (formerly Poore Brothers Inc.) Nasdaq SNAK number of employees: 271 what it does It manufactures and markets snack foods under owned and licensed brand names. industry manufacturing contact info The Inventure Group (formerly Poore Brothers Inc.) 5050 North 40th Street Suite 300 Phoenix, AZ 85018 Phone: 623-932-6200 Fax: 602-522-2690 http://www.inventuregroup.net 11/5/2007 - Announced a new Vice President of Sales expand to see all events opportunities potential
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Who Should I Buy from an Authorized Dealer or Direct Branch?

one manufacturers solutions and the company that change on a dime when your needs change. Typically you should ask some key questions from your sales person or your service person. arts blog
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Need Everones Input for a Solution for Client

Ok, here we go: I have an existing customer that is using a 4410nf for incoming faxes, all incoming faxes are forwarded to his email as pdf via scan router (company has about 30 employees). He then opens every fax, views, changing file name, distributes to appropriate people and then saves ob his server. They have folders for all current and past jobs. He still wants to view any faxes even with a new solution. His dilema, is the constant file saving and renaming. he is ok with distributing, but
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Need everones help for this solution!!!!

Ok, here we go: I have an existing customer that is using a 4410nf for incoming faxes, all incoming faxes are forwarded to his email as pdf via scan router (company has about 30 employees). He then opens every fax, views, changing file name, distributes to appropriate people and then saves ob his server. They have folders for all current and past jobs. He still wants to view any faxes even with a new solution. His dilema, is the constant file saving and renaming. he is ok with distributing, but
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MP C2500spf Slow printing from MAC!

Slow printing from MAC, especially Vectorworks and sometimes the MP C2500sp freezes, any idea? This is all I got from Ricoh: PostScript 3 Open [Printing Preferences], and then click [Advanced]. In the [PostScript Output Option] box, click Optimize for Speed.
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You gotta read this from Key Leasing!

. The threshold for requesting financials will be more strictly administered with a cut-off of $150k. This includes deals where total exposure for a specific lessee exceeds $150K. I just wanted you to be aware of these changes. This certain is not permanent but something that is necessary at this time to ensure the overall health of our leasing portfolio. Thank you, Regional Sales Manager Key Equipment Finance
-=Good Selling=-
 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Last Week of October 2007)

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As Friday came to close, there were only two (sales) of us left in the office by the time 4:30PM rolled around.  Why were we in the office at 4:30PM on a Friday?  That's easy, our month ends on Monday and we're still trying to get move **** forward. 
As we were packing up, the topic of demonstrations came up somehow.  There we were reminiscing about how awesome it was to do demonstrations.  The planning, the preparation, and of course the sizzle.  I'll admit it, I could present excellent demonstrations and close. I can remember telling myself that I'm not leaving this persons office without an order.  After hours of wrangling I got what I wanted.    Perhaps, I will do a blog on demo's this week. 
Enjoy these threads from ten years ago this week!
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Weekend Copiers Notes from 10/21/07

Floating Point Systems, and Barco Medical Systems o The remaining company was just purchased by Danaher Corp. for $2.8 billion. - Xerox is now shipping an optional external EFI Fiery print controller for its 4112 and 4127 production b/w MFPs. - Konica Minolta introduced, through its Instrumentation division, the CS-2000 spectrophotometer with the world’s best performance, capable of measuring down to luminance of 0.003cd/m2. - Toshiba now offering BlackBall’s Re-Search data management solution
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Konica Minolta SD-501 Booklet Maker

Is anyone familiar with this product, it is configured on the KM C6500? Im wondering if this is a tri-edge trimmer or a leading edge trimmer like the Ricoh BK-5010? Any help would be great.
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RICOH ANNOUNCES ENHANCED PRINT SECURITY

committed to creating new “document-centric” customer value that will revolutionize how individuals and businesses use digital and paper-based information. DSS offers a complete package of products, services and support programs to all of our channels, comprising of direct and indirect operations under the Ricoh, Savin, and Lanier brands. Ricoh Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 71-year old leading supplier of office
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Why Am I Still Selling Copiers?

I'm not!! I'm selling multifunctional systems that can increase your productivity and save time (this way management can pummel you with more work). Yes, the technology of the copier has come a long long way over the past few years. But to get right down to it I don't know of any other job that lets me make my own hours, lets me go on vacation without telling anyone (hope my boss is not reading this) , hey as long as you have your phone, pda or pc you're working right, isn't that a rule? I get
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Kyocera Mita America Adds Two New High-Performing, Cost-Effective Document Imaging So

panel and print their PDF documents directly from the touch screen interface. For businesses concerned with document confidentiality, the KM-3060 and KM-2560 offer an optional Data Security Kit (C). This data security kit helps companies meet the privacy demands of today’s digital office environments by overwriting and encrypting documents stored on the standard 80GB Hard Disk Drive providing companies with a secure document solution. To enhance workgroup collaboration between end-users, Kyocera’s
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Xerox Announces First Full-Color Continuous Feed Printer;

launched today in Japan and is immediately available in Japan, China and the Pacific Rim. The new continuous feed device is available for order taking in a phased approach beginning in Europe during the first half of 2008, followed by North America and developing markets, based on customer demand. The Xerox 490/980 is anticipated to have a U.S. price of approximately $1.8 million per engine. "Businesses are always looking for better ways to reach their customers. Digital technology lets marketers
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Re: Big Tom Out as Prez at Ricoh

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It's fact. Also the Global boys tell me how easy selling Xerox is compared to other brands they have sold in the past including Ricoh. The power of a name!
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Ricoh and Server setup

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I have run across a couple of instances of when I put a Ricoh out on a server and use the RPCS driver that I get error messages when I print from the user station--typically saying that I must change paper size to A4 and then resume printing by resetting the job. When I load the driver directly to the station, it works fine. Any ideas?
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Copy Machine Sales Suicide with The 3-5 Plan

Over the years there have been a few articles in reference to why the 3-5 plan is bad for Dealers and I admit there are some pros and cons. However, I'm going to tell you why the 3-5 is bad for the customer and bad for the sales person! The 3-5 is basically three years of service and supplies rolled into a 5 (60 month) year lease plan. What's wrong with the plan? Lets look at this from the sales persons view. go here for the rest of the blog arts blog
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KonicaMinolta BizHub 920

KonicaMinolta BizHub 920 $21,300 cpc (no min) .0045
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Canon iR 7095

Canon iR 7095 $27,500 w/fiery S2 RIP, SaddleStitcher, LCC & Interposer cpc (no min) .0042
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Xerox WorkCenter Pro 255 w/RIP

Xerox WorkCenter Pro 255 w/RIP $10,000 cpc (no min) .0069
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KonicaMinolta BizHub Pro6500 w/Fiery

KonicaMinolta BizHub Pro6500 w/Fiery ADF, Saddle Stitcher, LCT $32,000 cpc (no min) .045 cpc (no min) .0???
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Toshiba info

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Anybody have any good competitive info on Toshiba products and in particular the e-studio452???
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Re: Big Tom Out as Prez at Ricoh

It is becoming clearer that Lanier is taking over Ricoh. The new name will soon become Ranier. With X/Global hitting Ricoh hard and Sharp taking a couple of distribution points (so far), it could get interesting at the big, red "R."
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Re: Sales Tips

The very first rule about selling anything is you have to believe in what you are selling. How many sales people do you meet and you know straight away that they don't believe in what they are selling because you can feel it when people are lying to you. I have quite often got that feeling from used car sales people because they often know they are selling you something that you will be having trouble with later. Most of the time people sell cars because they are having trouble with them or
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Re: Big Tom Out as Prez at Ricoh

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The immediate trend (KMBS, Xerox) is Japan direct to dealers in the USA. Global dealers are able to purchase for 30+% off of DMAP 6 equivalent. If Ricoh is going to survive this war they will have to eliminate Ricoh USA. Which got me wondering: What does Ricoh USA do for their dealers...really?!
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Re: Big Tom Out as Prez at Ricoh

I recentley spoke to local Global CFO, and he stated that they went to Xerox and demanded prices lower than the japanese manufacturers so they could compete. There are no spiff programs for sales people just rock bottom pricing. Keep in mind that most of the Xerox equipment is from overseas also.
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Re: Konica Minolta SD-501 Booklet Maker

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We also have 1050s in the field, but we have had a different experience from you. They run well, and our support from Konica has been superb. Our Ricoh support on the production-level B&W has been lacking, to say the very least.
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Re: Weekend Copiers Notes from 10/21/07

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quote: Some industry analysts are predicting that Hewlett Packard will purchase Kodak, to become an imaging powerhouse. A friend of mine sells NexPresses and lived through the sale of his division to Kodak from Heidelberg. He told me last week that he thinks his division is getting ready to be sold again.
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Re: KonicaMinolta BizHub 920

KonicaMinolta BizHub 920 $21,900 cpc (no min) .0040
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Re: Why Am I Still Selling Copiers?

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Art, Your so right. People ask me when will I retired.(My wife retired 5 years ago). I said what will I do. Work part time a Walmart. I work the same hours now and make a lot more money and still having FUN. I like what I do and can't think of another job right now. I also travel down rural roads and I been selling in this territory for 26 years. I have a lot of great accounts and meet a lot of great people.
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Re: Canon iR 7095

Canon iR 7095 $28,300 w/fiery S2 RIP, SaddleStitcher, LCC & Interposer cpc (no min) .0045
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Re: Big Tom Out as Prez at Ricoh

Ricoh is starting to cut staff, heard the 16 were let go in Marketing and PSG and this is just the beginning.. this is from an email I got today from someone who was high up at Ricoh!
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Re: Big Tom Out as Prez at Ricoh

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quote: Global dealers are able to purchase for 30+% off of DMAP 6 equivalent Do you know this or is it a guess? 30+ points off Level 6 is a pretty deep discount for Xerox. Maybe 30 pts off LDP? My guess is a smaller discount with a "pot" of discretionary funds available.
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Re: Konica Minolta SD-501 Booklet Maker

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This is a Saddle Stitch Finisher (booklet maker) with face trim included. Handles up to 50 sheets (200 pages). Multi half fold, Fold & staple, Multi tri-fold. "Trim up to 12" x 18" size paper on stock up to 244 gsm (65 lb. bond/135 lb. index). Trim up to 50 sheets (24 lb. bond)" That's as much as I can find out for you from Konica's support materials. Offered on all of Konica's production models, b&w and color. We don't sell the production color models, but we do sell the 1050 and that model is
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Gestener D sc545 w/Fiery

Gestener D sc545 w/Fiery (Sames as Ricoh C4500) $15,200 cpc (no min) .069 color cpc (no min) .011 mono
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Océ Expands Océ Pro-Select Media Line

to its Océ Pro-SelectTM line of instant dry media: Océ Pro-Select 8 mil Glossy Photopaper and Océ Pro-Select 8 mil Satin Photopaper. Additionally, Océ Pro-Select Universal Backlit Film is now shipping. The Océ Pro-Select media line is designed for 17- to 60-inch photo and proofing printers including models from Océ, Epson, Canon and HP. Wide color gamut and accurate skin tones plus superior shadow details with extremely low dot gain are standard with all Océ Pro-Select photopapers. Océ Pro
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W2400 Notes!!!!!!

Got this from Greg in an email, can anyone else verify this? Are you aware that for a W2400 the embedded controller is already in the machine. I just did 2 installs last week..You need the Print Option W3600, Scanner Option W3600 and File Format Converter to enable it to Print and Scan. Seems to work fine w/out the Ratio software. Batch printing TIFFS and PLTs are possible thru Webprint, but not PDF's (Ricoh is fixing this, I hope). I beleive Batch printing PDF's is possible thru Desktop Binder
-=Good Selling=-
 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Last Week of September 2007)

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Were you in the copier industry ten years ago?  If so, can you remember what accounts you sold along with the model numbers of the copiers that you sold?  Can you remember what was and what was not?

Many of the questions are some of the main reasons that so many Print4Pay Hotel members love reading This Week in the Copier Industry 10 Years Ago This Week.

For many it brings back memories of what we love best about the industry!  Enjoy these threads from ten years ago this week!

Weekend Notes from The Copier Industry 9/24

. of Texas over patent licensing so it can finally launch big screen HDTVs. (how many billions will Canon spend on this that it could invest in MFPs instead?) - Kazuo Takahashi of Toshiba Corp., and three others were arrested in Japan for created forged leases in order to obtain up to 13 billion yen from 4 different leasing companies. - Toshiba Corp. announced it is selling one of its largest office buildings in Japan to raise money for investing in R&D. The Ginza Toshiba building, located in
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Re: Xerox Webcast To Discuss Color Print 'Breakthrough'

a different approach to the printing market," Codd said. Hewlett-Packard, Ricoh Co., Canon U.S.A. Inc. and Eastman Kodak Co. are competitors of Xerox. Color products have been a financial boon for Xerox. Revenue from Xerox's color copier and equipment business increased 12 percent in the second quarter, to $1.5 billion, or about 38 percent of total revenue, up from 34 percent in the same quarter last year. Xerox has said it expects earnings to grow this year largely due to increased demand for
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Help Needed Sharp ARM350 Print Controller Issue

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Not sure where in the forum to put this as it is a question for some help from a dealer that is a Sharp dealer as well as Ricoh. So thought I would just try this general discussion for a start. We need some help to try to find a Product code for a Sharp ARM350 unit to enable the scan. We bought the product as a lease return and it came from the US (we are in Canada). In order to activate some of the features on these units you must have a product code for the unit which matches with the serial
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John Reiling Retires from Ricoh Americas

Thursday, September 27, 2007 John Reiling Retires from Ricoh Americas Corporation After many years of dedication to the Duplicator Market, John Reiling (Duplicator Marketing) is now retiring. After knowing John for about ten years, I'm aware that Ricoh will miss one of the GOOD GUYS in the industry. I first meet John in about 11 years ago while attending a Ricoh duplicator sales training course at Ricoh U. I was impressed with Johns knowledge, dedication and desire for duplicators market place
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John Reiling Retires from Ricoh Americas Corp

Thursday, September 27, 2007 John Reiling Retires from Ricoh Americas Corporation After many years of dedication to the Duplicator Market, John Reiling (Duplicator Marketing) is now retiring. After knowing John for about ten years, I'm aware that Ricoh will miss one of the GOOD GUYS in the industry. I first meet John in about 11 years ago while attending a Ricoh duplicator sales training course at Ricoh U. I was impressed with Johns knowledge, dedication and desire for duplicators market place
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Re: Konica Minolta C450

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C450 was replaced by the C451 in June. We got a bulletin from Konica on June 8 that they were out of inventory on the C450. (The C451 is one very cool unit.) (Edited to attach Konica's press release about the C451 launch.)
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Xerox Webcast To Discuss Color Print 'Breakthrough'

Xerox Webcast To Discuss Color Print 'Breakthrough' Xerox to Hold Webcast Sept. 24 on Market Breakthrough Color Printing Model, Making Color in the Office the Affordable Choice. STAMFORD, CT, September 19, 2007 - On Sept. 24, Xerox Corporation (NYSE: XRX) will host a webcast to announce color printers and multifunction products that add to what is already the industry’s broadest portfolio of offerings. The company is also launching a new pricing model that is a breakthrough in the market. Xerox
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Ricoh Catalog on your company website

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Who can tell me how or who to contact to see about having the Ricoh Product Catalog appear on my company website?
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Re: Konica Minolta C450

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I wouldn't assume that. Just because they can't buy any more new from Konica doesn't mean that they don't have new inventory in their company's warehouse or other source. Their purchasing manager might have stocked up, a client might have rescinded an order before delivery and they were stuck with it, who knows.... Still gives you a tactical selling point, though.
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Re: Konica Minolta C450

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If you're saying you beat the Konica direct branch, then you made my day. What a dingbat! Great selling, skbens!
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Re: RICOH AFICIO MP 2500

Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 71-year-old leading supplier of office automation equipment and electronics, with fiscal year 2006 sales in excess of $17 billion, an 8.4 percent increase over the previous year. Ricoh Americas Corporation is a leading provider of document solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers
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Re: Leads in Texas

for Mobi-C, the company's second-generation cervical disc. The company is expanding into new geographic markets and introducing several new product platforms. PARTNERS none stated PEOPLE Christophe Lavigne President and Chief Executive Officer Jerry DeVries Vice President of Marketing 512-344-3301 jerrydevries@LDRSpine.com Jim Rogan Vice President of Sales, U.S. jimrogan@LDRSpine.com Herve Dinville Head of Research and Development Dennis Hynson Chief Financial Officer Patrick Richard Head of
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Re: Leads In Minnesota

Lawson Software Inc. http://www.lawson.com NASDAQ: LWSN WHAT IT DOES It provides software and service solutions to customers in manufacturing, distribution, maintenance and service industries. (number of employees: 3600) EVENT 9/10/2007-Announced a new Executive Vice President of Global Sales OPPORTUNITIES potential opportunity to provide... products and services to support increased sales activities products and services to support a field sales force services to support increased business
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Re: Leads in North Carolina

/microwave networks growth potential opportunity to provide... services to support increased business development activities equipment and systems for operational requirements products and services to support its technical infrastructure products and services to support growth in target markets, including marketing, research and advertising services PARTNERS none stated PEOPLE Stephen R. Leeolou Chairman, President and Chief Executive Officer Eric D. Burgess, CPA Executive Vice President and Chief
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Re: Leads in Oregon

SignaCert Inc. http://www.signacert.com WHAT IT DOES It provides independent IT controls that enable business and government to measure, validate and maintain the state of technology infrastructure. EVENT 9/10/2007-Announced a new Vice President of Sales OPPORTUNITIES potential opportunity to provide... products and services to support increased sales activities software and systems specific to the sales function services to support increased business development activities products and
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Re: Leads in Virginia

increased sales activities services to support increased business development activities products and services to support growth in target markets, including marketing, research and advertising services The company will use a portion of the proceeds for recapitalization. PARTNERS none stated PEOPLE Ranjit Singh President and Chief Executive Officer W. B. Snell Chief Financial Officer and General Manager of Administration Manish Buttan Chief Information Officer Brian Nimmo Chief Marketing Officer and
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Re: Leads in Washington

infrastructure J.R. Jesson is Senior Vice President of Product Development. He was most recently a Chief Technology Officer at EDS Corporation, and also held executive-level positions with The Feld Group, Go-Comm Inc., Digital Pilot Corporation and Multimedia Learning. Mr. Jesson earned a bachelor's degree from Creighton University in Nebraska. PARTNERS none stated PEOPLE Kimra Hawley Chief Executive Officer Peggy O'Reilly Vice President of Finance and Operations Joe White Executive Vice President Mike
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Re: Leads in Colorado

employees: 50) EVENT 9/17/2007-$32.40 million in a Series D round of funding led by Battery Ventures OPPORTUNITIES company expects funds to be used for... developing next-generation technologies expanding sales efforts, with an emphasis on Europe, Asia Pacific and Japan increasing marketing and promotional activities potential opportunity to provide... products and services to support increased sales activities products and services to support a field sales force services to support increased
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Re: Crop and Print

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Ricoh 240W using Plotbase.
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Re: Leads in Arizona

vSocial Inc. http://www.vsocial.com WHAT IT DOES It builds, hosts and serves applications that help companies deploy new services that incorporate social networking and video into their websites. EVENT 9/12/2007-An undisclosed amount of Series B funding led by Biltmore Ventures and Consor Capital OPPORTUNITIES company expects funds to be used for... expanding development growing sales and marketing capabilities potential opportunity to provide... products and services to support increased sales
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Re: Leads in Mass

AdvanDx Inc. http://www.advandx.com WHAT IT DOES It develops and markets molecular-based, in vitro diagnostic tests that aid in the diagnosis and prevention of infectious diseases. EVENT 9/19/2007-$15.00 million in a Series C round of financing from bioMerieux, LD Pensions and SLS Venture OPPORTUNITIES company expects funds to be used for... accelerating commercialization of its product pipeline expanding research and development activities potential opportunity to provide... marketing services
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Re: Leads in Ontario

QuickPlay Media Inc. http://www.quickplay.com WHAT IT DOES It provides content management and service delivery solutions for mobile television and video services. EVENT 9/19/2007-$15.00 million in a Series C round of financing led by Ventures West OPPORTUNITIES company expects funds to be used for... developing its mobile video platform global expansion potential opportunity to provide... products and services to support increased sales activities products and services to support a field sales
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Re: Leads in Quebec

Audiokinetic Inc. http://www.audiokinetic.com WHAT IT DOES It develops audio solutions for the video game industry. EVENT 9/17/2007-$5.20 million in financing led by the Business Development Bank of Canada and Investissement Quebec OPPORTUNITIES company expects funds to be used for... developing its commercial activities potential opportunity to provide... products and services to support increased sales activities products and services to support increased marketing activities; services may
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Re: Leads in Wisconsin

Business Development for GE Healthcare. He also held management positions at Amersham Biosciences and Motorola. Mr. Blanc earned a bachelor's degree from Pontificia Universidad Catolica del Peru in Lima, Peru, and a master of business administration from the University of Chicago Graduate School of Business. PARTNERS none stated PEOPLE Irene Hrusovsky, M.D. President and Chief Executive Officer Mary E. Holland Vice President, Sales and Marketing Linda P. Fleming, CPA Chief Financial Officer
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Re: Leads in Alabama

Time Domain Corporation http://saleswww.timedomain.com WHAT IT DOES It develops ultra wideband (UWB) products that enable precise location services for commercial, industrial and military markets. EVENT 9/18/2007-$25.00 million in a round of financing led by Pharos Capital Group LLC OPPORTUNITIES company expects funds to be used for... accelerating product development expanding sales and marketing activities potential opportunity to provide... products and services to support increased
-=Good Selling=-
 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Third Week of September 2007)

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Enjoy, I had to post this a week in advance.  Busy week with a golf event on Monday, then the SBB Print Audit Road Show on Wednesday and then BTA Gland Slam Wednesday & Thursday!  Hope to have some good stuff to report on from BTA & SBB.

Here they are from 10 years ago this week!

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Weekend Notes from the Copier Industry 9/16/07

Production Printing Business Group. While the Ricoh branches will sell the product, service will still be handled by Kodak employees. This includes the NexPress 2100, 2100 Plus, 2500 and S3000 models, but does NOT include the NexPress M700, which is a relabeled Canon imagePRESS C7000VP. o Pitman Company, which has 18 locations in the U.S., will sell both NexPress color and DigiMaster b/w models. The Digimaster product, which ranges in speed from 110 to 150ppm, is also sold by DANKA, and relabeled by
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Konica Minolta C450

Does anyone know if this is discontinued or about to be discontinued?Thanks
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Xerox Unveils $60 Million Next Generation Toner

Xerox Unveils $60 Million Next Generation Toner Plant Xerox to use chemically-grown EA toners in additional digital printing systems. Better quality reproduction, lower costs cited. -------------------------------------------------------------------------------- The News: Xerox opens first of its kind, energy-efficient plant to produce EA Toner. The Background: Chemically grown toner produces sharp, high-quality color prints, and requires less toner per page. Driving the Growth: Xerox is
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Help Needed Sharp ARM350 Print Controller Issue

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Not sure where in the forum to put this as it is a question for some help from a dealer that is a Sharp dealer as well as Ricoh. So thought I would just try this general discussion for a start. We need some help to try to find a Product code for a Sharp ARM350 unit to enable the scan. We bought the product as a lease return and it came from the US (we are in Canada). In order to activate some of the features on these units you must have a product code for the unit which matches with the serial
Reply

Re: Konica Minolta C450

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C450 was replaced by the C451 in June. We got a bulletin from Konica on June 8 that they were out of inventory on the C450. (The C451 is one very cool unit.) (Edited to attach Konica's press release about the C451 launch.)
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New W2470 Brochure from Ricoh!

Its finally arrived! See attached brochure
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Ricoh Cost Sheet

Can someone send me Ricoh's cost sheet on the Ricoh C3500 / Ricoh C4500? b_siderys@yahoo.com Thanks,
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Ricoh Aficio SP3200SF

Ricoh is pleased to introduce the Aficio SP 3200SF Digital Imaging System, a single solution that can handle it all. Today’s small offices and workgroups are managing the same demanding workloads as many larger organizations. These offices still need access to the same tools and technology as large organizations but at the right size and budget. This compact and cost-effective MFP is a network-ready desktop monochrome laser printer, digital copier, Super G3 facsimile, and full-color scanner
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Xerox Webcast To Discuss Color Print 'Breakthrough'

Xerox Webcast To Discuss Color Print 'Breakthrough' Xerox to Hold Webcast Sept. 24 on Market Breakthrough Color Printing Model, Making Color in the Office the Affordable Choice. STAMFORD, CT, September 19, 2007 - On Sept. 24, Xerox Corporation (NYSE: XRX) will host a webcast to announce color printers and multifunction products that add to what is already the industry’s broadest portfolio of offerings. The company is also launching a new pricing model that is a breakthrough in the market. Xerox
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Re: Ricoh Aficio SP3200SF

electronics, with fiscal year 2006 sales in excess of $17 billion, an 8.4 percent increase over the previous year. Ricoh Americas Corporation is a leading provider of document solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh’s line of document management devices include, color and black & white digital imaging systems, facsimile products
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Re: Prospecting in California

Operating Officer Gary Gulmon Chief Information Officer Thomas Alsborg Chief Financial Officer Stephen Ichinaga Senior Vice President and General Manager of Systems Integration Division Tim Rush Senior Vice President of Operations Michael R. Thomson Senior Vice President of Marketing and Services David Dennis Senior Vice President of Product Marketing Steve Jow Senior Vice President of Commercial Sales Christopher Caldwell Senior Vice President of Global Business Development Charlotte Chou Senior Vice
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Re: Leads in Quebec

and services to support expanding operations The company announced the opening of its wholly owned subsidiary Pixman U.S.A. The new location will facilitate the selling process of Pixman solutions in the U.S. and offer a higher level of local customer service. The company will hire a local sales team, place resources in key locations, and expand into other areas of U.S. market by establishing a value-added reseller network. It is negotiating partnerships with promotional and field marketing
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Re: Sales Tips

Tracking data When selling, it's important to keep track of the numbers. It is important for many reasons. Keep track of: 1. The number of dials you make 2. Messages left 3. People you reach 4. First appointments made 5. Number of people who give three "No's". 6. Messages returned 7. Number of new leads added to the intranet We will also be tracking total number of sales visits and number of sales. Eventually, we'll get a handle on the value of our pipeline. Then we can work out how many calls
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TRANSACTION LINK APPLICATION FOR SAGE MAS 90Ô AND MAS 200Ô

. DSS is committed to creating new “document-centric” customer value that will revolutionize how individuals and businesses use digital and paper-based information. DSS offers a complete package of products, services and support programs to all of our channels, comprising of direct and indirect operations under the Ricoh, Savin and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of the $17 billion Ricoh Company Ltd., the
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Re: Leads in Colorado

to support increased sales activities tools and services for product development activities products and services to support growth in target markets, including marketing, research and advertising services PARTNERS none stated PEOPLE Steve Serati President Kelly Gregorak Director of Sales and Marketing kelly@bnonlinear.com OFFICE(S) Boulder Nonlinear Systems Inc. (BNS) 450 Courtney Way #107 Lafayette, CO 80026 Phone Number: 303-604-0077 Toll Free: 866-466-0506 Fax Number: 303-604-0066 http://www
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Re: Leads in Virginia

PrecisionIR Group http://www.precisionir.com WHAT IT DOES It provides online investor relations services and web-based communication solutions to publicly traded companies. EVENT 9/12/2007-Announced a new Vice President of Sales OPPORTUNITIES potential opportunity to provide... products and services to support increased sales activities recruiting services for sales professionals products and services to support a field sales force Jeffrey Lubitz is Vice President of Sales in North America. He
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Re: Leads in Washington

Brown was promoted to Vice President of Alliances and Partnerships; he was previously Vice President of Marketing. He also worked in sales and marketing management with Visio Corporation. Mr. Brown earned a bachelor's degree from the University of Michigan and a master of business administration from Boston College. Daniel Jewett is Vice President of Product Management, responsible for developing and communicating overall product strategy. He previously held management positions with Hyperion
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Re: Prospecting in Florida

development activities tools and services for software and application development recruiting services for developers and engineers PARTNERS none stated PEOPLE Peter Pezaris President and Founder Michael Gersh Vice President of Sales and Marketing David Hersh Vice President of Business Development OFFICE(S) Multiply Inc. 6001 Park of Commerce Blvd. Suite 300 Boca Raton, FL 33487 Phone Number: 561-443-5566 -------------------------------------------------------------------------------- NeoMedia
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Re: Leads in Maryland

kajeet Inc. http://www.kajeet.com WHAT IT DOES It provides a pay-as-you-go cell phone service for kids. EVENT 9/10/2007-$36.80 million in a Series B round of funding led by Draper Fisher Jurvetson Growth Fund OPPORTUNITIES company expects funds to be used for... expanding its wireless services expanding retail distribution potential opportunity to provide... products and services to support increased sales activities services to support increased business development activities tools and
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Re: Leads in Mass

Akorri Inc. http://www.akorri.com WHAT IT DOES It provides cross-domain performance management software for automated visibility and analysis across the virtualized data center. EVENT 9/10/2007-$15.00 million in a Series C round of funding led by Matrix Partners and North Bridge Venture Partners OPPORTUNITIES company expects funds to be used for... expanding partnerships expanding product development and professional services expanding sales and marketing efforts potential opportunity to
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Re: Leads in Ontario

Relations Manager 613-966-8058 (x1250) jennifer.shea@bioniche.com OFFICE(S) Bioniche Life Sciences Inc. 231 Dundas Street East Belleville, Ontario K8N 1E2 Canada Phone Number: 613-966-8058 Toll Free: 800-265-5464 Fax Number: 613-966-4177 Bioniche Life Sciences Inc. NRC Biotechnology Research Institute 6100 Royalmount Avenue Montreal, Quebec H4P 2R2 Canada Phone Number: 514-496-7723 Fax Number: 514-496-7725 Bioniche Life Sciences Inc. 1551 Jennings Mill Road Suite 3200A Bogart, GA 30622 Phone
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Re: Leads in Texas

WHAT IT DOES It develops implantable spine systems and instrumentation that restore optimum stability and mobility to patients. EVENT 9/13/2007-$25.00 million in a Series C round of funding led by Telegraph Hill Partners OPPORTUNITIES company expects funds to be used for... expansion potential opportunity to provide... products and services to support increased sales activities products and services to support a field sales force marketing services to support product or service launch products and
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InfoPrint Launches Developer Support Program

InfoPrint Launches Developer Support Program Industry-leading initiative marries color heritage with partner collaboration. Technology partners to collaborate with InfoPrint’s team of experts to allow effective planning and testing of output solutions prior to implementation. Chicago, IL, September 9, 2007 – InfoPrint Solutions Company, a joint venture between IBM and Ricoh, today launches the InfoPrint Solutions Developer Program. The initiative, the most comprehensive in the commercial print
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NEW C2000SPF Color!!

Ricoh is pleased to introduce the new MP C2000 Color Digital Imaging System. The Ricoh Aficio MP C2000 Color Digital Imaging System is the most advanced color-enabled MFP on the market today with everything your customer requires to copy, print, scan, store, and fax documents. This system joins the already successful Ricoh Aficio MP C2500/ MP C3000 & MP C3500/ C4500 Series in the Ricoh color line-up. The Ricoh Aficio MP C2000 incorporates all of the outstanding technologies that make our
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DSm735e (B296)

The toner and developer for this model is different from previous models. Ricoh says this is explained in Bulletin #2. Can someone share this bulletin with me? Thanks
-=Good Selling=-
 
0 comments
This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Second Week of September 2007)

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Print 17 aka Graph Expo starts tomorrow in Chicago.  I was able to attend last years event in Orlando, however the thought of flying to Chicago and the need to still perform in my day job led me to opt out of Print 17.

I did notice that many of the threads below are from Graph Expo back in 2007.  Thus, you may want to relive those glory days for the imagePRESS C7000VP, or maybe the KonicaMinolta  PRO C5500.  BTW, there some really cools sales threads at then at the end of the blog. I'm checking them out as soon as I finish posting this up.  Enjoy!

Weekend Notes from 9/7/2007

conducted by TrustedReviews.com, image quality is poor § Optional extended warranties do NOT include supplies (toner, drum, fuser, etc.) - GBC announced new in-line options to punch holes in output from production print engines so that the output can be used with GBC Comb Binding machines. These in-line punching systems will be available for: o Ricoh o Xerox o Toshiba o Canon - Toshiba launched new black/white MFP, the e-STUDIO™450s & 500s offering: o adjustable touch screen LCD o letter/legal
Topic

Konica Minolta Launches bizhub PRO C5500 Color Production Print System

RAMSEY, N.J. – September 5, 2007– Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ), a leading provider of advanced imaging and networking technologies from the desktop to the print shop, today announced the introduction of the bizhub PROTM C5500 digital color production printing system . Based on the design and technology of the bizhub PRO C6500, which launched last October, the bizhub PRO C5500 digital printing system delivers up to 55 pages per minute (ppm) in both color and
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New Printers From Canon On GRAPH EXPO

, Canon is providing the tools to get it done.” Representing the largest R&D investment in Canon’s history, the imagePRESS C7000VP, along with a host of imagePRESS Workflow Solutions hardware and software, will be running realistic print applications in the booth. In addition, customers will be able to learn how Canon’s Essential Business Builder program, customized mentoring and business development tools for Canon’s digital presses can help them build a successful digital print business. The Company
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Re: Konica Minolta Launches bizhub PRO C5500 Color Production Print System

server provides full VDP functionality, including imposition. It supports all leading VDP formats including PPML, Optimized PDF, Optimized PostScript and VPS (Variable Print Specification). See the bizhub PRO C6500, featuring the IC-304 Controller with Service Pack 2, in action at the 2007 GRAPH EXPO® in Konica Minolta’s booth (# 4436) from September 9-12, 2007. About Konica Minolta Business Solutions U.S.A., Inc. Konica Minolta Business Solutions U.S.A. Inc. ( www.kmbs.konicaminolta.us ), a
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New Ricoh Unit Dedicated To Production Print

of data center, in-plant and graphic arts environments. Team Assembled During the past several years, Ricoh has been preparing to enter the production printing market. Now, with a dedicated direct sales team, channel operations, and solutions engineers working to define, build, implement and support production solutions, customers have a new alternative as they evaluate vendor offerings. A portfolio of proven, and evolving monochrome and color products, and best-in-class alliance partners
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Re: Konica Minolta Launches bizhub PRO C5500 Color Production Print System

is available now through Konica Minolta’s North American direct sales and authorized dealer partners. The manufacturer’s suggested retail price (MSRP) for the bizhub C30PX is $2,570, and the MSRP for the bizhub C30P is $2,271. About Konica Minolta Business Solutions U.S.A. Konica Minolta Business Solutions U.S.A. Inc. ( www.kmbs.konicaminolta.us ), a leader in advanced imaging and networking technologies for the desktop to the print shop, brings together unparalleled advances in security
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Re: Duplicators Gone Wild?

Art, Looks great Here at Graph Expo... Interestingly Ricoh has added the high end Kodak products to their booth in a "Strategic Alliance Program" Ricoh sells it and gets a finders fee, Kodak gets all the salel, install,service , and aftermarket, what a deal, where can we sign up...lol The same will be happening with IBM in the future, or maybe IBM management blended into Ricoh, Savin, Lanier Management...Just what they need another group of senior useless managers... Today will have more
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Canon/HP Edgeline pricing

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First quote I have seen on the HP.
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Standard Xerox Features

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Looks like Xerox is now coming standard with Data Overwrite.
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Up Coming Ricoh Launches

Sept 07 MP c2000 series SP 3200 SF (Samsung CMC2) MP 2500 MP 2500spf SP W2470 wide format printer only Nov 07 SP 1000sf SP C400DN(Printer) GX3000S (Gelsprinter) GX3050SF (Gelsprinter) GX3050SFN (Gelsprinter) GX 7000 (Gelsprinter) GX 2500 (Gelsprinter) Jan 08 MP C6000 (Color) MP C7500 (Color) MP 2550B MP 2550SP MP 2550SPF MP 3350B MP 3350SP MP 3350SPF MP 4000B MP 4000SP MP 4000SPF MP 5000B MP 5000SP MP 5000SPF Perseus-P1a SP C220N Perseus-P1b SP C221N Perseus-P1c SP C222N Perseus-MF1a TBA
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RICOH AFICIO MP 2500

Ricoh is pleased to announce the introduction of the new MP 2500 Digital Imaging Systems. The Aficio MP 2500 series builds upon the best features of two existing products – the Aficio MP 2000 and the Aficio MP 2510. The Ricoh Aficio MP 2500 adopts the simpler, compact and affordable engine and controller of the MP 2000 with the faster speed, greater productivity and advanced finishing capabilities of the MP 2510. By streamlining these features into one product, the Aficio MP 2500 allows for
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Re: B&W vs. Color pages

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here you go
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Re: MLP36n Print Drivers

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refund their money. They went and bought another HP that they knew would feed the envelopes. Until Ricoh comes out with software that will talk to the printer, this boy won't be selling envelope feeders, unless it is a GelSprinter.
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SDG Newsletter

Bahia Principie Akumal Club Golden —a five-star, all-inclusive resort located on the Caribbean coast of Mexico’s Riviera. It’s paradise personified, and it can be YOURS by achieving $100,000 U.S. (sales totals will be calculated using Print Director/Ricoh’s MSRP pricing) or more in Print Director software sales! The Gran Bahia Principie all inclusive features: five restaurants, six bars, sporting activities, diving, spa, horseback riding, sailing, mini-golf, professional shows, entertainment
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PRINT DIRECTOR SOFTWARE RECEIVES FIVE STAR RATING

efficiencies. DSS is committed to creating new “document-centric” customer value that will revolutionize how individuals and businesses use digital and paper-based information. DSS offers a complete package of products, services and support programs to all of our channels, comprising of direct and indirect operations under the Ricoh, Savin and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 71-year old
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Re: MP161 network connection problem

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Make sure WINS Server is turned off unless the customer has a WINS Server. Ricoh "out-of-the-box" have WINS ENABLED with the IP ADDRESS of 0.0.0.0. I have seen this to cause a DNS issue when trying to resolve names to IP address for PC on the network. Also, you MUST set the SMB Domain/workgroup correctly or it will not find any PC's on the LAN. The default SMB workgroup/domain name programmed in the MP161 is WORKGROUP. If that is not the customers workgroup/domain name then you WILL get that
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Re: Scan To Email

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By default MS exchange will not let you scan to email outside of your current domain. Attached is a document showing how to make the needed change on the mail server.
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Re: Canon/HP Edgeline pricing

That's interesting. Does anyone know if Danka is going to be selling these nationally, or just regionally? Interesting enough, I was in training for PrintFleet today, and this product was discussed as a big threat.
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Re: New Ricoh Unit Dedicated To Production Print

PRESS RELEASE FOR IMMEDIATE RELEASE Ricoh Web Site: www.ricoh-usa.com CONTACT: Russell Marchetta Brian Gawron Ricoh Americas Corporation Peppercom (973) 882-2075 (212) 931-6167 russell.marchetta@ricoh-usa.com bgawron@peppercom.com RICOH SHOWCASES PRINT PRODUCTION PRODUCTS AT GRAPH EXPO 2007 CHICAGO, September 9, 2007 – Ricoh Americas Corporation is showcasing a wide variety of hardware and software solutions that help streamline document workflow in high-volume print production environments
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Re: Sales Tips

An important part of selling is to keep track of the ratios and numbers so you can understand your pipeline and improve it. How many calls does it take to get an appointment? How many appointments does it take to get a sale? And so on. Eventually, you'll find that it generally takes 10 calls to make an appointment and 10 appointments to make a sale, for instance. Then you'll realize that if you made 1000 calls last month and made $5000, then you'll want to make 2000 calls to make $10,000. Once
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Re: Sales Tips

Suppose you make 100 calls one month and get 20 appointments for the next month, but that next month you're busy going to appointments so you didn't make any calls -- how many appointments will you have on the third month? None. That's because you didn't feed the pipeline. Of course, if you've done any sales already, you're quick to realize that If you made $20000 in sales this month, it's because you made 2000 calls last month. Or something like that. That's the sales pipeline in reality. You
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SAMSUNG ANNOUNCES NEW PRINTER VISION TO MEET THE NEEDS OF BUSINESS USERS

manufacturing, research, design and development process gives the company a significant competitive advantage over other companies who are dependent upon vendors for various core hardware & software components. Samsung dedicates a significant portion of its printing global revenue and scientists to the research and development (R&D) of new printing technologies. This technology investment formula is already prevalent in other committed technologies such as: LCD panel, CDMA handset and DRAM
-=Good Selling=-
 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Third Week of August 2007)

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Not much here this week.  However, I dug these dates up and stuff that happened ten years ago this week! Enjoy!

  • Aug 14 Coordinated bombings in Yazidi communities in Iraq kill at least 500 people, the second-deadliest terror attack of all time
  • Aug 15 An 8.0-magnitude earthquake off the Pacific coast devastates Ica and various regions of Peru killing 514 and injuring 1,090.
  • Aug 21 Hurricane Dean makes its first landfall in Costa Maya, Mexico with winds at 165 mph. Dean is the first storm since Hurricane Andrew to make landfall as a Category 5.
  • Aug 22 The Texas Rangers rout the Baltimore Orioles 30-3, the most runs scored by a team in modern MLB history.
  • Aug 22 The Storm botnet, a botnet created by the Storm Worm, sends out a record 57 million e-mails in one day


'Best Image Quality' Award To Konica Minolta bizhub

interviews with hundreds of customers. After a thorough validation process, we were left with 207 locations representing a device population of 237 MFPs.” “This year Konica Minolta MFPs were ranked the highest overall with respect to Image Quality, beating out rivals such as Canon, HP, Ricoh, Xerox and others,” added Slawetsky. “Konica Minolta also was rated highest in Printer Capability, Scanning Capability and more. Based on feedback from end users, anyone with stringent image quality requirements
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Ricoh Gelsprinter Promo

Buy 5 Get One FREE!see attached file
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RICOH ANNOUNCES RELATIONSHIP WITH NASBA

its presence and further its commitment to the channel community. NASBA will help Ricoh connect to more than 15,000 of NASBA’s reseller members and 45 vendor partners. NASBA has the single largest IT sales channel of its kind and Ricoh will be able to utilize its relationship to recruit more resellers, increase sales with existing resellers and create broader exposure of Ricoh’s brand, channel reseller programs and product offerings. Ricoh is committed to supporting NASBA’s reseller members and
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Weekend notes 8/19

across the southwestern U.S., which sold out to DANKA. He started Documation after his departure from DANKA. o POA has locations throughout the states of Oregon and Washington, including Seattle, Portland, etc. In addition, the company also has a location in Phoenix & Tucson. o Carries Konica Minolta, Sharp, Ricoh, Toshiba, Hewlett Packard, and Xerox printers. o Owned by Terry Newsom o Founded in 1976
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Re: Bates Stamping MP4500sp

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IPro is one of Ricoh's new 3rd party solution providers and they have a product that has a built in "bates" solution. I have not had time to research it yet but I will see it in September at the Ricoh Developers Conference. Here is a small brochure i found.
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Xerox Pricing!

See attached Xerox document
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Re: B2C defined

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Correct. B2C means "Black to Color." This term was created about 5 years ago to designate the "next big thing" in the industry, which was the move from black & white output to color output in the office. Sort of along the lines of "A-to-D" for the Analog to Digital transition. I think the results of the last few years are proof that this revolution has happened (and is still happening). And to re-iterate what Eddie 2 Times said, Ricoh color MFPs can be used in a B2C environment (traditionally
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Re: Stewart Letter to Customers in North East!

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or comparison! Oh, and do not waste your toner to give your competitor free advertising! BTW, JasonR, you had it right the first time. See good plain English explanation at http://www.dancingwithlawyers....freeinfo/libel.shtml (ignore the sales pitch at the end). "Defamation is written or spoken injury to a person or organization's reputation. Libel is the written act of defamation, vs. slander, the oral act of defamation." Does the letter (written distributed document) libel the former
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Re: B2C defined

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Allow me to comment on this for a moment. Ricoh B2C is a strategy, not a product. The conecpt of B2C came about as an effort to transform B&W customers into color. The B2C strategy was to offer a system that was equivalent to B&W systems in every feature and function, with comparable B&W CPC. Most importantly, systems like this did not need a color specialist to sell as typical customers were just looking to make sure reference colors were in place (ie red apples, blue sky, and green grass
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Re: SP4110N Envelope Crinkling

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I have never seen a Ricoh printer (or any other laser printer) consistently produce printed envelopes without creasing the paper. 3 "flaps" of paper going thru pressure and heat - like ironing shirt collar. Humidity seems to affect this more than anything else. GelSprinters won't wrinkle your envelopes. It doesn't appear you can select number 10 size envelopes. I think you will have to input the length and width as a custom size.
-=Good Selling=-
 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Second Week of August 2007)

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99762069653dba562c1149b4588905ce_three_columnSAN FRANCISCO -- Before the baseball winds up on eBay, before we make up our minds what the new record means (if we can) and before Pedro Gomez is assigned to follow around Alex Rodriguez, let's pause for a few words from the former home run king.

"I would like to offer my congratulations to Barry Bonds on becoming baseball's career home run leader," Hank Aaron said in a video message played on the AT&T Park scoreboard after Bonds hit his 756th home run. "It is a great accomplishment which requires skill, longevity and determination. Throughout the past century, the home run has held a special place in baseball and I have been privileged to hold this record for ........the rest is here

Re: Weekend Notes from the copier industry!

has agreed to market the new imagePRESS C7000VP production color systems, with models showing up in selected DANKA showrooms in next 30 days. - Kubichek Office Products Group, a Konica Minolta dealer, has been sold to an Illinois based copier dealer called Impact Networking. Impact Networking is a Kyocera and Sharp copier dealer.
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RICOH MULTIFUNCTION PRODUCT LINE ATTAINS

9,000 private and public sector organizations, ENERGY STAR delivers the technical information and tools that organizations and consumers need to choose energy-efficient solutions and best management practices. ENERGY STAR has successfully delivered energy and cost savings across the country, saving businesses, organizations, and consumers about $14 billion in 2006 alone. Over the past decade, ENERGY STAR has been a driving force behind the more widespread use of such technological innovations as
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Re: B2C defined

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Two things going on there. B2C is about how the b&w and color clicks are handled. Basically, a b&w machine that also has color. Some color copiers can't separate out the solely b&w clicks and charge the color cpc for every click. B2C can make the distinction and charge accordingly. "Creative color" is marketing spin to cover the fact that Ricoh B2C color isn't as good as some other manufacturers, such as Konica Minolta's. Our Ricoh trainer guy also used to say "pleasing color" or "office color
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Re: B2C defined

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well said Shaja, bit depth is far more important to quality color than resolution. if you have 8 bit 600X600 your quality will be much better than a 2 or 4 bit with a resolution of 2400X1800. Like a Konica minolta guy told me on resolution you can only put so many dot in an inch until they start to just pile up whereas the bit depth has to do with the color variation per pixel.
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Re: C2500 Media Types

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Art, It will do some but not on a regular basis. We had to replace a c4500 that was doing lots of thicker coated stocks with a Canon. I just sold a C811DN and I am certain the brochure on that product says "glossy". I also have the recomnended paper chart from Ricoh and will try to send tomorrow if I can find it.
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Re: C2500 Media Types

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Never thought I'd see the day we'd replace a Ricoh color machine with a Canon to get better media handling .
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Re: Stewart Letter to Customers in North East!

I am sorry but I see nothing wrong with the letter. What do you guys see that is wrong? I think they are tyring to protecting their interests...ahould of thought about that before they signed on with Xerox. We have that letter from Ricoh/Tom that I carry around and that seems to work just fine. I never bad mouth the competition....I just provide the facts and let the customer decide. People like Ricoh and will go to where Ricoh is not where they were. But lets get real... there is a lot of mud
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Aficio 2232 Fax forwarding subject line ?

When setting up the aficio 2232 or any Ricoh product is there a way to set a default subject line for scan to email or fax forwarding to email. Customer had a Toshiba machine and liked that the Toshiba could be programmed to include the fax number of a fax that came in on before forwarding to an email account. The message included the fax number of the incoming fax in the body of text of the email. Also for scanning to email can the subject line be defaulted to a certain message ?
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Re: Aficio 2232 Fax forwarding subject line ?

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I am not sure about the forwarded fax message including the sending fax machine number. I know the default subject for the MP series color machines can be changed to whatever the end user needs. The sending fax machine should transmit the fax information along with the fax so any image printed/viewed should display the fax number anyway. Either way, the current B2C Ricohs are tough to beat in a lot of areas.
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Re: Ricoh Solutions Conference

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Dealers are welcome. This conference will showcase the integrated products created by the 3rd parties and Ricoh.
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Re: C2500 Media Types

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A good rule of thumb is to run no more than about 25% of the machine's recommended monthly volume on "special" paper (e.g. heavy-weight or coated). N.B.-The paper recommendations in this file for the MP C3500/C4500 apply for the C811DN as well...
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C2500 Media Types

Is there a spec sheet from Ricoh stating what types of paper can run through this device, the brochure just states plain paper!! can anyone post something here that will help, I could have sworn I remembered seeing gloss and coated stocks somewhere. Thanx
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Med Assets Announcements

Ricoh U.S. Major Accounts is pleased to announce that effective immediately Dealers are eligible to sell to MedAssets Members through the DMAP Program! Please see the attached Bulletin, Customer Pricing, Dealer Pricing and Membership Listing for further details.
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Amerinet Announcement

Ricoh U.S. Major Accounts is pleased to announce that effective immediately Dealers are eligible to sell to Amerinet Members through the DMAP Program! Please see the attached Bulletin, Membership Listing and Pricing which includes Dealer Margin for further details.
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DMAP Program Announcement** - Real Estate

Ricoh U.S. Major Accounts is pleased to announce that effective immediately Dealers are eligible to sell to RE/MAX, Prudential, GMAC, Keller Williams and the member companies of The Realty Alliance through the DMAP Program. Please see the attached Bulletin and customer pricing which includes Dealer Margin for further details.
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B2C defined

With regard to Ricoh copiers, what does that designation mean? How do they differ from other color copiers?
-=Good Selling=-
 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Third Week Week of July 2007)

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Fotor080920328I pulled up one of the old threads below "Sales Tips" and it brought me to a thread I was posting each week for about 30 weeks or so.  It's ripe with some good selling tips.  I believe these were being emailed to me at the time, thus  once it's emailed to me, I figure it's good to go to post up on the site.  Enjoy!!

Sharp MX-2700N and Toshiba 2500c now in the Virtual Monster Mayhem.

Although Xerox, Canon and Konica Minolta are the most common competitors we find ourselves up against nationwide, they are not the only competitors out there. That's why we are pleased to announce the addition of the Toshiba e-STUDIO2500c and Sharp MX-2700N to the Virtual Monster Mayhem. See how these competitors stack up against the Ricoh MP C2500. Explore the control panel, see how to change paper in the drawers and even do common copy, print, and scan jobs. All in an updated user interface
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Aficio League/Savin Sales Circuit/Lanier Rewards Claiming

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Lanier product, The Lanier Rewards claiming is making you enter: -The business name -The contact name -The contact phone -The contact e-mail Has this procedure changed for Ricoh or Savin dealer claims as well? I've checked all of the FAQ's and Rules sections and have found nothing. I simply do not like the idea of providing so much information. Please share your thoughts....
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Better Buys for Business Praises KODAK

is a leading multi-vendor integrated services provider, delivering consulting, installation, maintenance and support services for the commercial printing, graphic communications, document imaging and data storage industries. Kodak is the world's foremost imaging innovator. With sales of $10.7 billion in 2006, the company is committed to a digitally oriented growth strategy. Consumers use Kodak's system of digital and traditional products and services. Businesses effectively communicate with
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RICOH ANNOUNCES COMPATIBILITY FOR @REMOTE

dealership automation and cutting edge technological development since 1984. About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 71-year-old leading supplier of office automation equipment and electronics, with fiscal year 2006 sales in excess of $17 billion, a 8.4 percent increase over the previous year. Ricoh Americas Corporation is a leading provider of document solutions. Ricoh’s fully integrated
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Pricing for NEW Ricoh W2400 & W3600

I heard that pricing and launch info should have gone out on the 18th, does anyone have the wholesale pricing for these yet?
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Kyocera Mita America Strengthens Color Multifunctional Product Line

documents to multiple locations and document management systems. Availability The KM-C3232E, KM-C3225E and KM-C2525E are available through authorized Kyocera dealers at a Manufacturer’s Suggested Retail Price of $10,711, $9,722 and $9,062 respectively. To find the nearest dealer, visit Kyocera Mita America’s dealer locator at http://www.kyoceramita.com/us .
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Ricoh W2400 & W3600 Launch!

Ricoh is pleased to announce the release of the Ricoh Aficio MP W2400 and MP W3600 Wide Format Imaging Systems. These new systems are designed to support the document workflow and productivity needs of today’s networked Walk-up, Central Reproduction Department (CRD), Print for Pay and Data Center environments. The Ricoh Aficio MP W2400 and MP W3600 represent the latest edition of Ricoh’s formidable Wide Format line up, which provides seamless integration of printing, scanning and copying. These
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Re: Vista Drivers

Also, If that doesn't fix it, you might have to do a firmware upgrade on the machine. For instance, I had to update the firmware on the Savin C2525 in order to SMB scan to Vista PC's. Savin/Ricoh didn't mention this until I called with an issue.
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Re: Sales Tips

So you are going to sell a product that you believe in. Next thing you need to do is your research. Do your "homework". Find out as much as you can about the product and the sort of people you will be selling the product to. If you are selling to a select clientel then you will need to understand them and be able to talk to them in their "language" using their terminology. If you are going to be selling to a wide range of people then you will have to become adept in being able to pick people
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@REMOTE INTELLIGENT MANAGEMENT SYSTEM

Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 71-year-old leading supplier of office automation equipment and electronics, with fiscal year 2006 sales in excess of $17 billion, a 8.4 percent increase over the previous year. Ricoh Americas Corporation is a leading provider of document solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling
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Re: Vista Drivers

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http://support.microsoft.com/kb/935755/ According to Ricoh the above link will fix some Scan To Folder issues with some of their MFP's.
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Re: NEW GLOBAL ADVERTISING CAMPAIGN

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quote: The campaign is managed by Ricoh Tokyo Gee really? Japan? wow, who'd have thought it? This is the most Japanese advertisement I've heard of so far. I guess the watercooler guys didn't pan out so well.
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Re: RBS and DMAP/RMAP

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Yes I do work for RBS. I have never seen any information being fed from Aficio league or DMAP info from dealers, nor have I ever heard of it happening. I do understand your concerns however. I use "fictitious" info when I register my sales.
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Re: Sales Tips

Displacing a competitor from their accounts can be a very difficult task. At the same time, displacing a competitor can be very lucrative for salespeople and an extremely profitable way for your company to increase its market share. To be successful, salespeople should be careful in their approach and message to the competitor’s client.
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Re: RBS and DMAP/RMAP

So you believe Ricoh is making a huge database too. We are smart for aligning ourselves with RBS...I believe that they will cut off the smaller independent dealers and for a while there will be only large dealers and manufacturers. How long have you been with RBS...I have been here just over a year. Well how do you get your leads from your RBS? A few of the older guys here said ricoh used to have hot leads that they would get from corporate and they brought stuff over from previous dealerships
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Re: Aficio League/Savin Sales Circuit/Lanier Rewards Claiming

It has been the same for Ricoh, the only correct info I give is the corp name and everything else is false.
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NEW GLOBAL ADVERTISING CAMPAIGN

We are pleased to inform you that a new global advertising campaign started today with a gatefold advertisement in Fortune Magazine's July 23rd issue. The campaign is managed by Ricoh Tokyo with the input and assistance of each regional headquarters location. Its main objective is to promote the Ricoh brand in key global markets, which include the U.S.A., UK, France, Germany, Australia, and Japan. The key message of the campaign is that Ricoh can serve customers on a global basis with our
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Print Audit President and CEO Announced as Finalist for Prestigious Business Award

877.41.AUDIT (28348) http://www.printaudit.com inquiry@printaudit.com Print Audit - Europe +44 1483 726206 http://www.printauditeurope.com sales@printauditeurope.com Print Audit - Australia/New Zealand +61 3 9557 6227 http://www.printauditaustnz.com inquiry@printauditaustnz.com Print Audit - South Africa 086 110 5777 http://www.printauditsa.com info@printauditsa.com Print Audit - America Latina +55(21)2220 0939 http://www.printaudit.com.br Informações em Português: suporte@printaudit.com.br
-=Good Selling=-
 
0 comments
This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Third Week of June 2007)

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Top threads ten yearsThere's a thread below about the impending launch of the HP Edgeline ten years ago this month. It is just coincident or just flat out luck that the new HP A3 Color PageWide MFP are launching at or about the ten year anniversary. 

For those of us that don't have the PageWide, I guess all we can hope for is the same type of epic failure that HP had ten years ago.  Enjoy the threads!

RICOH FAMILY GROUP SALES REPS

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CENTURY OFFICE PRODUCTS, A RICOH DEALER IN NEW JERSEY FOR OVER 20 YEARS IS LOOKING FOR RFG SALES PROFESSIONALS. ARE YOU WORKING FOR RBS AND HATE THE NEW STRUCTURED ENVIRONMENT....DID YOU USED TO WORK FOR NORTHERN AND NOW CAN'T SELL RICOH. ARE YOU NOW A XEROX SALES REP BECAUSE YOU COMPANY SOLD OUT.....AND NOW WILL ONLY BE SELLING XEROX.........IF YOU ARE UNHAPPY CONTACT JACK CARROLL AT : JJCARROLL@CENTURYOFC.COM...OR CALL 732-803-1007 FOR A DISCREET CONVERSATION. THANKS.
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New Scanners from Kodak

Perfect Page technologies for image processing. With Kodak’s Perfect Page technologies for image processing, which include automatic color detection, de-skew, blank image detection, and iThresholding, these scanners deliver several new image-enhancing features such as: § Background color smoothing. Removes variations in paper and form background color for greater color consistency and cleaner and sharper looking images. This can make information easier for people to read and also reduce color
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MFP Wars, Who Wins, Who Loses?

MFP Wars, basically I've never seen anything like the past year in the last 27 years of selling copiers. Direct Branches from KonicaMinolta, Ricoh, and Toshiba are basically selling MFP systems at cost or a few dollars above in order to acquire the aftermarket business. How long can this last? My bet is it will last as long as the deep pockets of the manufacturers will permit it. rest of aritcle is here http://www.mfpsolutions.blogspot.com
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Canon set to top half-year profit estimate:

just less than half of the Reuters consensus full-year estimate of 807 billion yen, based on forecasts from 19 analysts. In the past, however, Canon's second-half earnings have tended to be slightly larger than its first-half earnings. Reuters Pictures Editors Choice: Best pictures from the last 24 hours. View Slideshow Canon declined to comment on the report. It will publish its first half numbers in late July. Sales are likely to climb 11 percent to around 2.17 trillion yen, some 10 billion
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Canon Launches Program for imagePRESS 7000VP

Chicago, June 12, 2007 – In an effort to help commercial printers grow their digital printing business using the Canon imagePRESS C7000VP digital press, Canon U.S.A., Inc., today launched the imagePRESS Essential Business Builder Program. The program is a step-by-step approach to help printers develop the right “go-to-market” strategy for their new imagePRESS C7000VP digital press and help them become value-added solution providers. From a basic level of helping printers with effective
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Re: Personal Desktop Scanners "Wave of the Future"?

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the ole memory banks. Just a few weeks ago doing another print analysis I again encountered 15 of the these scanners at another location, hmmmmmmm is this coincidence or a new fad. Just yesterday one of my clients called me and asked me to quote on 6 desktop scanners similar to the Fugitsu, although he mentioned that he had seen the Canon DR2050c (Retail $695) and liked what he saw. Now this got my attention! The Fugitsu Scan Snap S500 comes with a 50 page feeder, ABBY Fine Reader, USB 2.0, and
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Re: 4420L, 4420NF and 3310LE

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Here is the launch letter for the new gear. Note the mention of low avalibility of the NIB on page 2.
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Ricoh Alliance information - Competitive Differentiator

Attached please find some helpful information on the NSi Ricoh integration. AutoStore provides a key differentiator and will help you win competitive deals. With AutoStore you have a powerful scanning solution at a tremendously competitive price point. For just $600 MSRP per MFP you can provide more functionality than the competition and retain more hardware margin on competitive deals. The slide deck provides some basic but very useful screen shots of the panel level integration. Additionally
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Canon Introduces Color imageRUNNER C5185 Series

Canon Introduces Color imageRUNNER C5185 Series June 13, 2007 Further solidifying its position as a leader in color document output, Canon U.S.A., Inc., introduced the Color imageRUNNER C5185 Series, its latest digital multifunction device complete with greater flexibility, power and performance. Unveiled at Canon's Digital Solutions Forum in Chicago, the Color imageRUNNER C5185 Series will be the first Canon branded color MFP to use a Single-Pass Duplexing Automatic Document Feeder (DADF) and
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Re: When is the release date for HP Edgeline

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Warranty heads now on order. One of our salesreps is looking at our demo unit. He's a bit disappointed about the finisher not doing booklets. It also takes a long time to print ledger full color stuff. Lots of time around the drum drying off. We explained to the rep that the copy quality is better than a Riso but not as good as xerographic. The product does have a niche market.....especially with a limited finisher.
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Re: Sales Tips

Major Shift? Go to the Top If you are selling a service or product that causes a major shift in a corporation, then only sell to the top. A smart day-care center owner we know only markets to the presidents or CEOs of large corporations. Most large organizations don't want the "shift" and overhead of providing an in-house day-care center. Our entrepreneur proves to top management that she can provide them a needed service without a major shift.
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Re: Ricoh Introduction of the FAX1180L

Ricoh (SKU: 413460), the system looks different from the 1170, did a quick search on the web and found nothing pertaining to the 1170 and the 1180 as the same cart, they are both made by samsung.
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Re: The World's First Duplex Printing Duplicator

My thoughts also, I recommended Tohoku,Ricoh manufacturing a 4 color version of the TCII almost four years ago, heck if they can make a TCII, they can make a TC IV. I also though of just having a plate maker (master maker), this would keep the cost down on the hardware. They must be thinking of something else, I beleive ink technology may have put the final nail in the coffin for digital duplicators.
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Re: The World's First Duplex Printing Duplicator

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I agree with Art. Tohoku is never going to listen to good common sense. Ricoh has left digital duplicating technology on the vine to die in the USA. What we have now is what we got. Make the most of it, inkjet technology is on the rise - just take a look at HP's Edgeline and Riso's ComColor......
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Re: Fiery E-8000 Controller

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We have installed one of the patches. Our technician spoke with Ricoh and they said there is no fix for the issue right now and that the other patches will not do any good but that a beta version is circulating and new firware should be out in July. I just have trouble believing that this Fiery has been available for the time that is has and it has this problem still.
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Re: Fiery E-8000 Controller

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the first experience we had in over 2.5 years. I highly recommend you contact your Ricoh rep and try to get this scheduled. The Fiery rep we had knew more about color theory and how to manage a controller w/software than I ever imagined someone would ever know. He also provided his contact info to deal with future Fiery potential situations as well as imageStoreFront and other production solutions. They very well may provide a rep with another avenue of communication to solve the type of
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Re: Going against Global....

From what I understand, they are no longer authorized to sell RFG equipment. Mention that to the customer along with aftermarket support. Global may be digging holes if they are still selling RFG equipment, and may not be authorized to service.
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Going against Global....

Has anyone had any luck...they are really aggressive with the ricoh stuff they still have and I can't beat it!
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introduction of the new FAX3320L, FAX4430L, and the FAX4430NF.

Ricoh is pleased to announce the introduction of the new FAX3320L, FAX4430L, and the FAX4430NF. These models replace the current FAX3310Le, FAX4420L, and FAX4420NF respectively. The new models are the same engine as their predecessors. The only changes between the current models and the new is that the standard memory capacity has been expanded and minor case work design to the front has been made as well as a small color change to the op panel. Please see the attached for product information.
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Fiery E-8000 Controller

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We have our first E-8000 Fiery controller in the field on a Ricoh 5560 and when the scanning function is used it locks up the machine and needs to be rebooted. Is anyone experiencing similar problems and does anyone have these in the field that are running with printing and scanning without any problems?
-=Good Selling=-
 
1 comment
This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Second Week of June 2007)

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Fotor080920328Geesh, 10 years ago we were all hot for color printers.  All of the manufactuer's have come a long way since 2007.   I read my forum post titled "Important All RFG Dealer Sales Reps & Owners!", and I was reminded of the time when Ricoh Direct was capturing dealer accounts at an alarming rate.  That year I lost three of my biggest accounts, because I could not compete on price.  My how things can change in ten years.



'Xerox, Ricoh, Konica Minolta Top Color Printers'

following products from KONICA MINOLTA, Ricoh and Xerox: KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC. KONICA MINOLTA magicolor 5550 Outstanding Mid-Size Workgroup Color Laser Printer RICOH CORPORATION Ricoh Aficio GX5050N (also sold as the Gestetner GX5050N, Lanier GX5050N and Savin GX5050N) Outstanding Small Workgroup Inkjet Printer Ricoh Aficio SP C811DN-DL (also sold as the Gestetner C7640nD, Lanier LP440C and Savin CLP240D) Outstanding Large Workgroup Color Laser Printer XEROX CORPORATION Xerox
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RICOH CORPORATION INTRODUCES NEW VERSION OF PRINT & COPY

Corporation. “The upgrades made on this new version of Print & Copy Control provide users with unparallel control, security and cost-savings.” About Equitrac Corporation Equitrac Corporation is the recognised leader and most trusted name worldwide in intelligent cost recovery and print management solutions. Backed by an unmatched R&D programme and the largest team of cost recovery experts in the world, Equitrac enjoys preferred technology partnerships with the world's leading providers of hardware and
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Sharp Expands Direct Operations to San Diego

, contact Sharp Imaging and Information Company of America, Sharp Plaza, Mahwah, N.J. 07430, or call 800-BE-SHARP. For online product information, visit Sharp’s Web site at sharpusa.com or sharpusa.com/documents. # # # Sharp Electronics Corporation is the U.S. subsidiary of Japan's Sharp Corporation, a worldwide developer of one-of-a-kind home entertainment products, appliances, networked multifunctional office solutions, solar energy solutions and mobile communication and information tools
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Need Some pricing on fusers for Sharp Faxes

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Sharp FO-4400 Sharp FO-5700 Sharp FO-2970M Thanks, -=Boston Mike=-
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Ricoh Americas Corporation Unveils SP C210 Full-Color Laser Printer

West Caldwell, N.J., June 8, 2007 – Ricoh Americas Corporation, a leading provider of digital office equipment, today introduced the Ricoh® SP C210 color laser printer. Competitively priced, the SP C210 provides small business and home office users with professional-grade clear, crisp black & white and color prints. An ideal addition to any small office looking for a functional and convenient print device, the SP C210 offers superior speed and output quality. The device speeds through black and
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How to Transform Yourself into A Solution Selling Guru!

How to Transform Yourself into A Solution Selling Guru! With the industry rapidly changing and the on-set on Direct Branches just moving boxes to capture clicks, it is essential that we transform to solution selling. So what is Solution Selling? Solution Selling can be a sale that incorporates a piece of hard with a software solution. It could be something as simple as a print driver setting that saves the customer time or something as elaborate as a Document Management Software application
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Re: Important All RFG Dealer Sales Reps & Owners!

the solutions for us to engage customers with have nothing to offer from their direct branches, atleast in my region than a bunch of idiots with such horrible salesmanship that they can only sell somthing with the BOX MOVER MENTALITY WHEN THEY ARE BUYING BUSINESS. Good Luck Ricoh and See ya Later, I am leading with my second lines.
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The World's First Duplex Printing Duplicator

visit http://www.ricoh-usa.com/ About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 71-year-old leading supplier of office automation equipment and electronics, with fiscal year 2006 sales in excess of $17 billion. Ricoh Americas Corporation is a leading provider of document solutions. Ricoh's fully integrated hardware and software products help businesses share information efficiently and effectively by
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Re: Updated Ricoh Xreference

Subscriber, Updated XREF CE file(s) are available. If you experience difficulty saving attachment(s), you can download files at http://tscweb.net/xref/xref_DL.htm Or visit the site where you subscribed.
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Re: Sales Tips

Major Shift? Go to the Top If you are selling a service or product that causes a major shift in a corporation, then only sell to the top. A smart day-care center owner we know only markets to the presidents or CEOs of large corporations. Most large organizations don't want the "shift" and overhead of providing an in-house day-care center. Our entrepreneur proves to top management that she can provide them a needed service without a major shift.
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Re: Ricoh Introduction of the FAX1180L

Ricoh (SKU: 413460), the system looks different from the 1170, did a quick search on the web and found nothing pertaining to the 1170 and the 1180 as the same cart, they are both made by samsung.
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Office GIS Rebate Program!

Does anyone have a copy of the "Official GIS" Rebate program from Ricoh? If so, please email to me art@p4photel.com
-=Good Selling=-
 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Fourth Week of May 2007)

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Fotor080920328What were you doing in 2007? Below are the all of the threads for the last week of May in 2007.  Enjoy!

Is Ricoh Corp Unfair to Ricoh/Savin/Lanier/Gestetner Dealers?

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Re: Is this True??? Xerox buys Global??

, supplies and support they require." Global had other existing relationships with copier and printer companies before it was acquired by Xerox, including Sharp Electronics and Konica Minolta. Sharp will continue to sell Global products through at least April of 2008, as per its contractual agreement with Global. Konica Minolta executives could not be immediately reached.
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Konica Minolta Quote Soup 2 Nuts!

Look at these prices!!! $7,355 for a BIZ HUB 420, plus rebate check for $900, plus ship back old copier!!!!!! Basically selling the box for $6,100!! Plus there are four other quotes for Konica Minolta here Shame on them, I got the new with two new Sammys 6345N's!
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Important All RFG Dealer Sales Reps & Owners!

Ricoh Business Solutions is on an aggressive plan to get all business, NO MATTER WHAT THE COST! I have qoutes from RBS where they are selling machines below our cost and are affecting our bottom line. One quote showed a single machine placement at 10% above DMAP 6 and another @ 12% above DMAP 6! This can not continue! If you are not affected by RBS distibution right now, you may be in the future! The time to act is NOW! We are prepared to send certifed letters to Ricoh to the top of the food
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Ricoh Americas Corp Poll!!!!!

With all of the dealers and salespeopl who are unhappy about the "Equal Playing Field" that was echoed @ Ricoh Vision, along with stories of RBS selling and bidding below dealer costs in single machine placement along with large bids. My thoughts is that someone is subsidizing RBS, whether it is Ricoh Americas, Ricoh Japan or Ricoh Dealers (The profit that we make may allow RBS to stay afloat) Cast Your Vote Here!
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Death of Ricoh Business Solutions!

RICOH DIRECT! So, are all RBS the same as this one, who consistently goes in at cost pricing? I think not, most are highly trained, skillful and can sell a solution and make profit for the corporation! Most corporations need to make a profit in order to stay in business. As you can tell I am upset over a veteran sales person who works for Ricoh to drop their drawers in order to get a deal. A deal in which I am in the incumbent and also where I spent hours on a cost analysis for the customer. Do, I
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Xerox To Attack $117 Billion Market

, filter, produce and store data found in paper or electronic documents. The market for e-discovery services is expected to grow 40 percent per year and be valued at $2.5 billion by 2009 in the United States alone. The recent acquisition of Global Imaging Systems, Inc., an office technology dealer that is a market leader in the U.S. SMB market, increases Xerox’s distribution to this market by 50 percent and adds 1,400 sales people serving about 200,000 new customers. Including its partner Fuji Xerox
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Kyocera Mita America Printers Awarded

derived solely from the sales of its reports. For subscription information, call 800-24702185 or visit www.BetterBuys.com . ABOUT KYOCERA MITA AMERICA Kyocera Mita America, Inc. (www.kyoceramita.com/us), headquartered in Fairfield, N.J., is a leading provider of network-ready digital MFPs/printers, laser printers, color MFPs/printers, digital laser facsimiles, and multifunctional and wide format imaging solutions. Kyocera Mita America earned ISO 14001:2004 certification for its environmental
Member

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Ricoh Introduction of Print Director New Assessmen

Ricoh is pleased to announce the availability of several new Enterprise level price packs for all three Print Director modules – Analysis & Reduction, Recovery and Suite. Large major account customers can now purchase these software packages at a reduced per seat price in 5,000, 10,000 or 20,000 seat pack quantities. All enterprise software packs include software and 5 years of support (hotline, email, bug fixes, updates, etc.) bundled with each product id. Print Director enables customers to
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Ricoh New Print Security and Cost Recovery

Ricoh is proud to announce the availability of its Print and Copy Control v3 (PCC) solution for Aficio MFP’s. PCC is a powerful software application that runs on the MFP hard drive allowing authenticated user access and tracking of copy/print jobs via the MFP’s LCD. Users need to enter a valid PIN number, network login or ID card to gain access to MFP copy functions. Once a copy/print job is completed, all transaction data integrates back into the Equitrac Office or Equitrac Express Accounting
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what is your base salary for sales rep

looking for feedback, what are average base salaries and then commission rate paid on top of that, how many points does dealership get ontop of cost of goods.thanks all
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Re: Copy Limiting

Correct. The SmartAccounting module of Ricoh print director will allow for limiting account codes. Too bad Canon has this feature standard!!
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Re: Marketing

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the CAN-SPAM laws very carefully and there is quite a bit of work to be done. We did not feel the ROI was there. I have a background in journalism and take care of our inhouse graphic design for our materials. The only thing I outsource is our web site. I don't spend time on measuring results matrixes - my results are happy, confident sales reps who actively want to use the materials because they save them time and make their presentations pop (in other words, I can help them meet their sales
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Re: Important All RFG Dealer Sales Reps & Owners!

I know understand that this sales process comes from top Lanier people that have taken prominant positions within RBS. The bottom line is to drive new business, even if it means selling th box at or below cost. They are counting on recieving the click revenue to drive profits. A good friend of mine in Texas, "Old Glory" made the suggestion that we let them take their sale at cost and then take the cpp business from them, how long can they last if give them a better rate on service? So, not a
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Re: Death of Ricoh Business Solutions!

The fight against Ricoh Direct Channel, I urge all of you to post your stories about poor service, poor customer support and poor experiences, on this new web site. Together we may be able to complie a Un-Reference site that will help dealers maintain our margins and sales. here is the link http://ricohdirectchannel.blogspot.com/
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Re: New P4P Web Site Launch April 1st 2007!

After many months, we are just about ready to launch, within a few days ost a date and time for turn on, we may have a few glitches so please bear with us. Basically, we developed a new portal that will link the blogs, link all of the other manufacturers message boards and give a more professional appearance. One of my ideas for the future is to remove all of the documents from this site and post them on documentmall, Ricoh users will have rights to ricoh documents, Canon for Canon, Kyo for Kyo
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Re: New P4P Web Site Launch April 1st 2007!

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quote: Originally posted by Art Post: One of my ideas ... is ... post them on documentmall, Ricoh users will have rights to ricoh documents, Canon for Canon, Kyo for Kyo, etc. I'm hoping you don't restrict access to documents based on who you represent as a dealer. I think it's handy to have access to all the manufacturers' documents in one location, and since most are public knowledge any way, what's the harm? I'd rather come here and get competitive info quickly than spend the time to go out
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Re: MP 6500 System

wow, I don't understand how the RBS guys can deal with the padded rates! By the way did you cast your vote ofr the new Ricoh Poll? Just curious. Art
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Re: Important All RFG Dealer Sales Reps & Owners!

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If you aren't getting significant commissions on "stolen" maintenance agreements, negotiate for better...it is in your company's best interest. If you are getting 10% on the agreements you sell with equipment, I would "sell" your management on the idea of paying 25% of the first year on agreements "stolen" from the competition. If they say they can't afford it, then how about 10% each year for 3 years and build for yourself a revenue stream of income. Dealer's and sales reps must come up with
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Re: Important All RFG Dealer Sales Reps & Owners!

I think that Global made a pretty strong statement to Ricoh about how they felt regarding their practices and it sounds like it didn't have much effect.
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Re: Death of Ricoh Business Solutions!

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Art, Unless the comp plan has changed since Lanier became Ricoh...they are paid on revenue and not GP. Thats how the Lanier comp plan was.
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Re: AF3228/MPC2500 ISIS driver

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Ricoh only provides ISIS drivers for their scanners.
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Re: Ricoh Americas Corp Poll!!!!!

Would like to hear from everyone on this, this is the type of poll that can help when ourletters are delivered to Ricoh.
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Re: Ricoh Americas Corporation "Unfair to Dealers"?

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I'm a Major Acct Exec at RBS and I don't sell that low on 100 machine placements. This could probably get me fired but we all know who is running RBS now and profit was never a part of their plan! I'd lay money down that the rep's manager was not with RBS before April 1st! Don't blame the rep, they still make money on next to no profit deals now and if it comes from a zero based account (no Ricoh placements), they make even more! This is what is wrong in the whole industry today. Comp plans
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Re: @ Remote update!

Is anyone charging customer for embedded at remote? Our dealership is wanting to ding sales or charge customer 4$ a month for it???
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AF3228/MPC2500 ISIS driver

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Does anybody know if there is a ISIS driver for the newer Ricoh MFP's? I need some sort of color remowal for an OCR application
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Need a 3rd roll feed for a 470W

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I am trying to sell a used 470W to a prospect but they need the 3rd roll feed and it does not appear that any are available from Ricoh. Does anyone have a new one that is left in inventory by chance?
-=Good Selling=-
 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Third Week of May 2007)

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From the amount of threads there was some awesome activity.  While reading through one of the threads, I noticed the Samsung SCX 6345N.  For me, this was the start of the A4 multifunctional era.  I believe cost for the 45ppm device was somewhere around $1,900 with MSRP about $4,000.  Not much room for margin, however I can remember acquiring many net new accounts with the Sammy because there was no need for 11x17.  Funny, it's ten years later and many manufacturers still refuse to give us full featured A4 devices that can staple, three hole punch and multi-folding.

Re: C2525 Scan to email HELP????

dns server address for my smtp.att.yahoo.com(email server)
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Re: C2525 Scan to email HELP????

It resolves the name just fine. I can do a connection test from the smtp entry screen and it connects just fine. If I change any of the other variables, it fails instantly and logs why eg. invalid username/password. As it is now, it trys for like 5 minutes then just fails. And yes I did try it by IP address just for the heck of it and no different.
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Re: RPCS Driver Question

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I do all but the saddle stitching when I produce some of our company's inhouse marketing pieces. My files also are 12 pages in Word and 12 pages in Excel (12 pages in one workbook), and my pages are all letter size also. Use the "magazine" icon in the RPCS graphical driver; it looks like a sheaf of papers folded with the pages numbered. (Some models have two "magazine" icons; check how the icon depicts how the sheets are folded.) Also be sure to pick 11x17 as the output size. ("Magazine" is...
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Re: RPCS Driver Question

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Where does one get these training scripts from?
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Re: RPCS Driver Question

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It's on Ricoh's launch CD for the MP C2500-C3000 series. I looked but didn't see it on Aficio League.
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Re: RPCS Driver Question

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In addition, here is a great little file that I actually use while doing a demo of how this operation works. It depicts the setup process at the workstation using both the RPCS and PCL driver interfaces. It is only four pages, but does a great job of showing the customer what happens with a four page file (folded out put, not stapled due to the number of pages). I normally will leave these behind with the end users so they'll have a reference point on hand.
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Re: Copy Limiting

John: With the Open Architecture, I'm sure this infomation can be written for the device. I would contact Ron Kieler @ Ricoh in west Caldwell in reference to this.
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Re: C2525 Scan to email HELP????

You could try to clear the scanner, printer, and ncs under 5801. You might have to put the printer ip, gateway, subnet, dns,and email settings back in,so write down the numbers, and reset up the scanner defaults. I just found another today and this worked for me sounded very similar. In my case I could not even scan to a folder using the cross over cable.
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Re: C2525 Scan to email HELP????

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I’d like nothing more than to see your problem solved and prove me wrong but, go back to entry #10. I’ve tried this with a 5510NF and ATT/Yahoo it didn’t work!
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Re: Ricoh Agenda "What Happened"?

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quote: Originally posted by merlin: It is good, except it takes them 4-5 weeks to move over the money once you report a sale. The Kyocera payouts are ridiculously low, and take forever to be credited to your account. No payouts for less than 30 ppm units! Go Savin!!
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Re: Copy Limiting

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Im 99% sure this already is in the architecture. I remember having done this at a real estate account of mine. I was able to limit the number of copies produced per account code. Check in the admin tools.
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Re: C5560 Maintenance Pricing

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A good place to start would be to breakdown the cost fact sheet. I'm sending you a PM with more detail....
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Re: BEST BUY promo from the Staff @ The Hotel

Aprils 2007 Best Buy Winner is IT Dude!!! Please send me your infomation and I'll get the Best Buy Card out to you right away!
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Re: Copy Limiting

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If there is a way to do this on a Ricoh, it's nothing I've ever heard of. I'll go 75% sure this cannot be done on a Ricoh. (but will be happy to be proved wrong)
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Re: C2525 Scan to email HELP????

Resolved! WOOOHOOOO Just thought I'd post the final solution. A tech on Smarka told me that the 2-wire router will not allow smtp traffic from the Savin machine pass. We had an extra SBC Yahoo modem here and and extra router. I took them up there and switched them out for the 2-wire modem/router and everything worked fine. Thanks for all of your help and hopefully this will help if it comes up for any of you down the road.
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Re: C2525 Scan to email HELP????

Good news! Thanks for posting the solution.
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Re: Copy Limiting

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I think you will need Ricoh Print Directer Software (AKA Print Audit 5) or similar to limit the number of printing/copying per user. Been wrong before.
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Re: C5560 Maintenance Pricing

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Thanks so much for you help!!
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Re: Around The World with Ricoh

The Ricoh Arena will be a venue for some of the UK’s most high profile sports and entertainment events. It is the new home of Coventry City football club and will be attracting big names of the calibre of Kylie Minogue, U2 and David Bowie. The £113 million multi-purpose development expands over 72 acres and is less than two hours’ drive time for 75% of the mainland UK population. The 32,000 seat arena will feature 6,000sq metre exhibition and events hall holding 8000 people, a 1,000 seater...
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Re: Canon 1023iF vs Ricoh MP161spf

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Art, where do you get these documents? I will email you my 500 words.
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Re: Canon 1023iF vs Ricoh MP161spf

I get these from Ricoh USA corp.
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Re: Ricoh Rumor!! New Strategy?

I just figured the retail cpc with drum, toner (mono), 100K PM Kit and 200K PM Kit. Retail cpc is .0117116, not sure what the wholesale cost is, however how much would you add on a per copy basis for on-site service if the user was doing 3,000 pages a month in volume. I thought about .005 per page. Thoughts?
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Re: Ricoh Rumor!! New Strategy?

Our dealership just purchased one of these SCX6345N's. I have been successful in setting up the printing, NetScan and scan-to-folder. But the scan-to-email is making me pull my hair out. And to make it worse, the smasung hotline isn't much help either. Just wondering if anyone tried this and got it working yet? Thanks for any help
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Re: Sales Tips

One-of-A-Kind Marketing Many folks buy because of a "fear of loss". Can you market your product as a "one-of-a-kind" for a "limited time only?" Show them what they stand to gain as well as what they will lose if they don't order now. One auto salesperson we know always shows the purchaser a model that is a "second choice" in case the "preferred model" gets sold before the customer makes a decision. This can really speed up the sales process.
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Re: Ricoh Rumor!! New Strategy?

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We have run into this as the Xerox WC4150 but so far I haven't been able to see service & supply pricing from Xerox - does anyone know how they are pricing their service & supplies on this unit?
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Re: Sales Tips

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quote: Originally posted by Art Post: One-of-A-Kind Marketing Many folks buy because of a "fear of loss". Can you market your product as a "one-of-a-kind" for a "limited time only?" Show them what they stand to gain as well as what they will lose if they don't order now. One auto salesperson we know always shows the purchaser a model that is a "second choice" in case the "preferred model" gets sold before the customer makes a decision. This can really speed up the sales process. Yes the...
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Re: Magazine article from IKON Exec. saying they weren't interested in small accounts.

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i have it and can send it to you monday.
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Re: Magazine article from IKON Exec. saying they weren't interested in small accounts.

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Thank you...please do.
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Re: Magazine article from IKON Exec. saying they weren't interested in small accounts.

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Drew, Please send it to me too! -=Mike=- mkaprinski@aol.com
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Re: Magazine article from IKON Exec. saying they weren't interested in small accounts.

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Would you mind posting it here?...I'd love to hang on to a copy of that! Thanks, Brian
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Re: Ricoh Rumor!! New Strategy?

I read today that Smasung is ready to release a 55ppm MFP in the next three months!
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Re: Magazine article from IKON Exec. saying they weren't interested in small accounts.

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Drew, I am in a competetive deal with IKON and have an appointment this afternoon.....is there any way you can get the letter to me? Thanks, -=Mike=-
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RPCS Driver Question

I have received a 12 page document that was created in MS word. Each page is letter size. here's my question. Can I turn this document into an 11x17 booklet and saddle stitched with the RPCS driver, when I select the booklet mode?I would test this at...
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Ricoh Introduction of the New EFI Digital StoreFront 3.0

Ricoh is pleased to announce the release of the new EFI Digital StoreFront 3.0 Customer Hosted and DSF Express Solutions. Digital StoreFront 3.0 simplifies print ordering by providing a custom e-commerce platform specifically designed for easing the...
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MP W2400 / MP W3600 New from Ricoh!

Key Technology Highlights of MP W2400 / MP W3600 ¨ Touch Screen Control Panel Display ¨ Document Server ¨ Multiple Security Levels o Authentication o Encryption o Data Overwrite Security System o Security Settings Using WIM Key Features & Benefits – Digital Copier ¨ Digital Copier Productivity ¨ Image Quality ¨ Ease of Use ¨ Editing Capabilities ¨ Stamping Capabilities ¨ Embedded Options: o Printing § GL2/TIFF Filer & PS, HDI PRCS Drivers...
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Copy Limiting

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At a prebid meeting, the purchasing manager requested that he would like to see the ability on equipment that is bid to set a copy limit on account codes for the end users. I know Canon (IKON is the incumbant here)can do this but does Ricoh have any...
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Need Gestetner 735, Ricoh 3035 code B264 controller

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I am in desperate need of a controller baord for the B264 model. If anyone has a controller board part number B213-5101 or even a damaged machine with a good contorller board please let me know as I am in need of one. Please e-mail me at...
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Ricoh Once Again Ranked First in U.S. Copier Market

Ricoh Once Again Ranked First in U.S. Copier Market Achieves Number One Ranking in Both Black & White and Color Copier Placements WEST CALDWELL, N.J., May 16 /PRNewswire/ -- In the annual Gartner U.S. copier market report for 2006, Ricoh Americas Corporation -- consisting of Ricoh, Savin and Lanier brands -- has been ranked number one in both black & white and color overall copier placements in the United States. Ricoh had 23.1 percent of the market share for black & white copiers and...
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Copier motors will signal before they fail

Copier motors will signal before they failThe office machinery giant Xerox is planning to build a technology into its future copiers and other products that will monitor their motors and other electromechanical components for signs of imminent...
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C5560 Maintenance Pricing

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Hi everyone! We are looking at selling a C5560in the near future and I would like to know what an average charge for maintenance agreement is. we include parts, labor, drums, developer, toner; everything except paper and staples. I am having the...
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Samsung SCX-6345n

Our dealership just purchased one of these SCX6345N's. I have been successful in setting up the printing, NetScan and scan-to-folder. But the scan-to-email is making me pull my hair out. And to make it worse, the Samsung hotline isn't much help...
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RICOH AMERICAS CORPORATION INTRODUCES THE

PRESS RELEASEFOR IMMEDIATE RELEASERicoh Web Site: www.ricoh-usa.comCONTACT: Russell Marchetta Laura Bower Ricoh Americas Corporation Peppercom (973) 882-2075 (212) 931-6127 russell.marchetta@ricoh-usa.com lbower@peppercom.comRICOH AMERICAS CORPORATION...
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Ricoh is Ichiban!!!!

See attached pdf
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Panasonic's New DP-80 Series

consist of the 35PPM DP8035, the 45ppm DP-8045, and the 60ppm DP 8060. All three models feature automatic handling of documents ranging in size from invoices to full ledger pages, out of the box network and Internet fax connectivity, and a suite of...
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Kyo FS-C8100DN Color Printer

32/32 PPM Color/Monochrome Workgroup Printer with Standard Network Interface and Duplex. Standard Dual 500 Sheet Paper Drawers and 100 Sheet MPT. Standard 256MB RAM. Optional 40GB HDD. Optional Finishing and Paper Handling. Optional Data Security...
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Take a Look at This Copier Quote!

Taking a deeper look at this. 354.75 brings back $18,380.08 based on a 60 month rate of .0193. We must then dedcut the buy out of $4,754.10 and the cost to return, lets give the cost to return $300, so we have a total of $5054.10. Deducting this from...
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Ricoh Americas Corporation "Unfair to Dealers"?

I'm not one to whine and cry about missed sales, competition and saturated distribution. However, when I run across a quote from Ricoh Business Solutions that is simply outrageous it really gets my hair up.rest of article is on my blog Arts Blog
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Need wireless card!

I need a wireless card ASAP for a Ricoh 2510SPF, can anyone help me??
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Magazine article from IKON Exec. saying they weren't interested in small accounts.

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I am trying to find the magazine article that quoted an IKON Exec as saying that if you were a small business that you were better off buying from a local dealer. Can anyone out there help me get my hands on it?I did a search here but didn't find it.
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The New c2000SPF?

Page did not translate well and all Ihave is this image, does anyone else have any other information about this product?
-=Good Selling=-
 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Second Week of May 2007)

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Fotor080920328Ten years ago this week, we saw the launch of the W2400 & 3600 from Ricoh, still can't get over how quickly time flies by.

"I'm Listening are You?",  was a thread I posted ten years ago.  I re read the entire thread and the first thing that came to my mind is that I need to concentrate on letting the client do most of the talking.

Canon 1023iF vs Ricoh MP161spf

Download attached document
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Ricoh Agenda "What Happened"?

"A Driving Force" was the theme for Ricohs National Sales Meting in Dallas, Texas. First things first...my take on the meeting...curious, Ricoh was making every attempt to assure their dealers that they are their main concern and that there will be no more "new points" of distribution. They spoke about the consolidation of Lanier Direct to Ricoh Direct and also the merger of Lanier and Gestetner Dealers to for a new National Network that will distribute Lanier Branded Systems and Solutions
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RICOH Wins Eight "Best Awards" from BERTL!

more. Ricoh received awards in the following categories: · Best Workgroup Color MFP Range With an Outstanding Print Feature Set: The Aficio MP C2500/C3000/C3500/C4500 Series was acknowledged for its expansive print features including the secure print-send function, advanced print clustering capabilities via SmartDeviceMonitor and the DesktopBinder utility, among others. · Best Workgroup Color MFP Range With an Outstanding Scan Feature Set: The Aficio MP C2500/C3000/C3500/C4500 Series was also
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Re: Ricoh Agenda "What Happened"?

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This has been the case with Savin reps for years. I was aware that you Ricoh guys went shopping with points earned, but as a Savin guy I've always enjoyed the cash! I make a ton of money on the Savin "Fast Track" program in which our points are used as dollars on a Savin debit card. Not only does this program pay for my family's yearly trip to Cancun, but also pays for our Baltimore Ravens season tickets! Wait until you see how much money you'll earn for selling color printers on this program
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Toshiba Color Copier All-In Service and Purchase Color Toner

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Has anyone seen a quote for service on color copiers that includes all service, parts and black toner but the customer buys cyan, magenta and yellow color toner as needed? Recently, lost a couple accounts to dealers that quoted 1.5 cents for black or...
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Sales Tips

Is Product Discounting the Way to Go?Sure, you want the business, but is discounting the way to go? Studies have shown that once the reduced price goes away, so may the customer. Better to slowly build a base of customers who really want your product...
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Ricoh Introduction of the New EFI Digital StoreFront 3.0

Ricoh is pleased to announce the release of the new EFI Digital StoreFront 3.0 Customer Hosted and DSF Express Solutions. Digital StoreFront 3.0 simplifies print ordering by providing a custom e-commerce platform specifically designed for easing the print procurement process. The award-winning EFI Digital StoreFront™ delivers a complete, streamlined job management and workflow solution. The product enables businesses to create a personalized, interactive Internet or intranet presence 24 hours a
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MP W2400 / MP W3600 New from Ricoh!

Key Technology Highlights of MP W2400 / MP W3600 ¨ Touch Screen Control Panel Display ¨ Document Server ¨ Multiple Security Levels o Authentication o Encryption o Data Overwrite Security System o Security Settings Using WIM Key Features & Benefits – Digital Copier ¨ Digital Copier Productivity ¨ Image Quality ¨ Ease of Use ¨ Editing Capabilities ¨ Stamping Capabilities ¨ Embedded Options: o Printing § GL2/TIFF Filer & PS, HDI PRCS Drivers...
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Re: Ricoh Agenda "What Happened"?

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Being a Ricoh/Kyocera dealer. Kyocera has had a debit card for years. It is good, except it takes them 4-5 weeks to move over the money once you report a sale.
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Re: Smart Accounting

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Hi Melissa, I sold this software to a real estate client last week and trying to get info on it from Ricoh is like pulling teeth! I'll attach some documentation that my IT guys found. Also, there are some pretty cool screen shots on the Ricoh and Savin web sites. Good Luck! Brian
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Re: Smart Accounting

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Here is the Smart Accounting Admin manual. Real estate and legal environments are going to love this software if it works like the brochure says. However, I ordered this software from Savin two weeks ago, and it is still not in...we were told that it has to be shipped directly from the third-party that developed it. I'd recommend we be careful when promising setup...this is really slowing down my copier delivery! Hopefully, I'll get this installed next week and get some face-to-face time with
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I'm Listening, Are You?

I'm Listening, Are You? How well do you listen to your customer? I mean, really understand what they want and how they want it. Over the years of selling "down the street", I've learned to let the client do most of the talking and I'll do most of the listening. Of course I'll ask a few key questions like why are you considering a new solution, do you have any pains in your day to day business that involve your printing or copying hardware. It took many years to understanding that listening is
Member

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Re: RPCS Driver Question

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digital support rep's word for the icon, but Ricoh may be using "booklet.") Edited to say that job # 2 in this attached job shop sounds a lot like what you want to do, including the finishing. It talks you through the manual steps when the icon isn't present.
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Re: RPCS Driver Question

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It's on Ricoh's launch CD for the MP C2500-C3000 series. I looked but didn't see it on Aficio League.
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Re: Scanning File Type

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I remember asking someone smarter than me (those people are easy to find!)this same question a long time ago. The response I received then (I think I was questioning the function on one of the early color boxes) was that when selecting TIFF / JPEG, the system makes the distinction based on whether the file is color or black & white. This may have been the "dumbed down" answer given to a salesman by an IT guy, but it may have some relevance here. Is it possible that on a black & white system the
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Re: Scanning File Type

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Here's your answer
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Re: I'm Listening, Are You?

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There is a old saying in sales. The best sales person is the best listener, not the best talker.
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Re: Canon 1023iF vs Ricoh MP161spf

I get these from Ricoh USA corp.
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FreePrinters.com Shakes Up the Printer Industry

programs offer the latest color printer technology available in the market. The latest programs focus on the new Xerox Phaser 8560 high performance color printers and multi-function printers that can print, copy, scan, and fax! The basic premise of the free printer program is, that any US based organization with good credit, can qualify to receive a free color printer or copiers with free on-site service. The only obligation to the customer is to purchase a quarterly shipment of supplies that are
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GlobalScan Serverless (GSS).

Continuing its evolution to meet our customer’s growing needs, Ricoh is pleased to announce the newest addition to the award-winning GlobalScan Server family of products, GlobalScan Serverless (GSS). Ricoh’s New GlobalScan Serverless offers an improved user interface, enhanced security features with remote installation and configuration. GlobalScan Serverless will be able to fit into any customer environment from SMB to the most demanding enterprise environments. GlobalScan Serverless is a new
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Printing PowerPoint's

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My customer has a 5mb PowerPoint and after sending it to the MFP (ricoh 3260) if you watch the print spooler on the pc it creates something like a 50mb file that will not print???
-=Good Selling=-
 
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