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General Information (All Members) / The MFP Solutions Blog LinksCanon gives more details on new A4 color MFPs Now shipping the imageCLASS MF750 series, which are all 35ppm top speed MF751Cdw offers: 50 sheet document feeder (does not scan both sides at same time) Top scan speed of 14opm for color, 28opm for b/w Base MSRP of $599.00 Fax board MF753Cdw offers: Base MSRP of $649 Document feeder scans both sides of original at same time Holds up to 50 originals Top scan speed of 20opm/40ipm for color and 40opm/80ipm for b/w Fax board $84.99 for black toner...  Art PostPC sales are down double digits Research published by IDC For last quarter, total worldwide shipments down 29% from 80.2 million to 56.9 million YoY HP sales of PCs down 24.2% Apple sales of PCs down 40.5% Lenovo of China sales of PCs down 30.3% Art PostHard drive sales plummet CRN magazine reports that sales of hard disk drives has plummeted 35% Drop in sales observed in all segments Seagate has 44% of all sales, while Toshiba has 19% marketshare Main reason for decline is hard drives are being replaced by superior solid state memory chips (SSD) which have no moving parts, use less electricity, and are self-encrypting Kyocera suffers another security issue Bleeping Computer magazine reported that the Kyocera mobile printing app for Android mobile devices has a severe security vulnerability Could allow a hacker to download and install malware Hackers could also potentially acquire confidential information on the mobile devices Ricoh wins production print contract Award from State of Michigan Print & Mail Facility in Lansing, MI Installed new Pro VC40000 production color inkjet system reported on Bleeping computer Print management software developer PaperCut is warning customers to update their software immediately, as hackers are actively exploiting flaws to gain access to vulnerable servers. PaperCut makes printing management software compatible with all major brands and platforms. It is used by large companies, state organizations, and education institutes, while the official website claims it serves hundreds of millions of people from over 100 countries. The company... reported on Printing Impressions Memjet has announced the launch of a turnkey printing solution, the DuraBolt 325C PrintEngine. This high-volume, integrated print engine is augmented by a sophisticated Digital Front End (DFE) that streamlines interaction between the print engine and all aspects of the printing process. DuraBolt is easy to integrate and operate and delivers high speeds, precision print quality, and broad functionality. DuraBolt 325C PrintEngine | Credit: Memjet The DuraBolt... OEM Hardware Press Releases & Companies in the News / General Press Releases, Good Will, Movers n Shakers/EventsArt PostWHEELING, W. Va. and ST. LOUIS, Mo. (PRWEB) April 19, 2023 TROY Group, a worldwide leader in MICR inks, toners and document security solutions, has presented its annual TROY Partner of the Year award to Distribution Management for 2022. Each year, this award recognizes a partner for providing the best possible service levels, meaningful sales resources and an overall exceptional customer experience for the TROY reseller community. Distribution Management, a leader in the distribution of... OEM Hardware Press Releases & Companies in the News / The BIG 4 (Canon, Ricoh, KonicaMinolta, Xerox) "In The News"FOR IMMEDIATE RELEASE Konica Minolta Wins Social Impact Award Recognized for Arbor Day Foundation CSR activation at Labelexpo Americas 2022 Ramsey, NJ -- Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ) today announced it received an Honorable Mention as part of PR Newsline’s annual Social Impact Awards. This award recognizes outstanding corporate social responsibility (CSR) and diversity, equity and inclusion (DEI) initiatives. Konica Minolta’s winning Arbor Day Foundation... OEM Hardware Press Releases & Companies in the News / Sharp/Kyocera/Toshiba "In the News"Sharp dealers focus on executing on simply smarter work opportunities for production print, enhanced security, managed print and collaboration needs. LAS VEGAS , April 19, 2023 / PRNewswire / -- Sharp Imaging and Information Company of America (SIICA) is hosting its National Dealer Meeting from April 18 to April 21, 2023 . At this flagship dealer event, themed "Opportunity Meets Execution," nearly 1,000 attendees are coming together at The Wynn in Las Vegas, NV , to experience Sharp's new... Reply by Art PostI believe the OEM is FBI (Fuji Business Innovation) and the model is Revoria Press PC1120 Toshiba Honors Earth Day with Year-Round Reforesting & Recycling Toshiba's Eco Efforts Include Recycling Nearly 59 Tons of E-Waste While Replanting 26,134 Trees Across the Globe in 2022 LAKE FOREST, Calif., April 19, 2023 — Toshiba America Business Solutions celebrates Earth Day 2023 by reforesting thousands of trees in ecologically sensitive areas worldwide while also eliminating tons of e-waste from filling open spaces. Last year's resulting efforts include replanting 26,134 trees and... Sharp and ConnectWise Announce Strategic Collaboration Photos (1) Major advancement in print security the first deliverable from the companies' joint efforts MONTVALE, N.J. and TAMPA, Fla. , April 19, 2023 / PRNewswire / -- Sharp Imaging and Information Company of America (SIICA) and ConnectWise, the world's leading software company dedicated to the success of IT solution providers, have announced a strategic collaboration to deliver upon their shared vision of providing secure and efficient... |
MFP Copier Blog
Introduction to Print4Pay Hotel YouTube Channel
How I plan to share my knowledge, inspirations and ideas for the office technology business
If Today Is Your Birthday by Chris Polek for April 10th, 2023
What Is Managed Print Services? Defining The MPS Solution
Let’s take the mystery or any confusion out of the meaning of managed print services, also known as “MPS”. The reality is that managed print services can extend to many boundaries, limited only by the solution provider’s ability to deliver a complete solution specific to managing and supporting the print environment of a company.
What Is Managed Print Services?
Managed print services is made up of providing a complete yet customized solution to solving the needs of a specific customer’s printer and copier fleet. This can be a comprehensive set of hardware, software, services, supplies, and consumables, with support and infrastructure management that enables better printer and copier utilization and lower costs. However, by simplifying what MPS is or what an MPS program looks like as a value offering and solution from YOU (the provider), life will be easier on your organization’s effort in rolling out and delivering an MPS program, as well as being able to communicate and educate the end-user on what exactly MPS means for them.
MPS Is Flexibility, Transparency, And Automation For The Printer Fleet
The most important aspect of MPS is the ability to monitor and manage the print environment with a print management software solution and data collection agent (printer dca). Delivering a managed print services solution requires at a minimum, an ALL-in-ONE software platform that will allow you to automate and streamline as much of your business processes as possible. Such as having the ability to track and report on devices and consumable data (i.e. page counts, print volumes & usage, track and monitor toner waste, track cartridge installation dates and cartridge utilization to prevent waste, track orders & shipments, etc.)
Keeping things simple, start small, and then GROW (depending on what your current offering and capabilities are today). First create YOUR own definition of what makes up YOUR MPS offering on a high level. For example, purposes, use the foundation of any MPS solution and know you must offer one or all of the following solutions, services, and/or toolsets to start:
• Data Collection Agent or printer dca Software (mandatory) – Print Device Monitoring
• Supply Fulfillment Program (Toner & Ink) – Automated supply fulfillment and order management processing
• Break-Fix Service & Maintenance – Printer service and repair program (JIT or SLA)
• Hardware Optimization – Print device sales, upgrades, etc.
• Toner Cartridge Recycling – Environmental sustainability program
Is the above an elementary breakdown of what encompasses Managed Print Services, of course it is. But that is my point. Keep it simple.
1. Define your purpose for offering MPS
2. Develop a Strategy to get there (start SMALL and then GROW)
3. Conduct a GAP analysis (including the type of solution you truly want to offer) and determine what capabilities you have today and what type of MPS solution you can currently offer (simple/basic or robust) and identify what the differences are.
4. Take an Inventory of your resources (that includes people, software, hardware, and capabilities), and determine what parts of an MPS Solution do you sell today and what skillsets do you currently have in-house to sell MPS.
5. Determine what else YOU need to close the GAP(s) and figure out how to get those things (utilize toolsets available on the marketplace that can streamline and automate processes, don’t try and re-invent the wheel, use relationships, partners, and other available resources, or acquire the things you need in order to reach the desired state of your MPS Solution Offering!
a. Determine the things you WANT to offer
b. Determine the things you CAN offer
c. Determine how to GET the things you CAN’T offer
The example of Providing the 5 service offerings as the core of what makes up an MPS program or MPS solution is key, (with the understanding that ALL of the above aspects of MPS do NOT have to be implemented at the same time in order to be considered an MPS program). Certainly, within each of the above service segments, there are a number of processes and procedures that take place which can and will turn the program from simple to robust, but that is the beauty of defining what your MPS offering consists of! Keep it simple. Start small and Grow. A most importantly, commit to learning and educating.
BASIC Components Of A Successful MPS Program
1- The MPS Educator/Director
First and foremost, there must be a committed MPS educator, director, or trainer at the dealer level, and there SHOULD be (in my opinion) a committed MPS educator, director, or trainer provided to the dealer at the distributor level. These point of contacts need to know all things MPS, including the vision, direction, toolsets, resources, with a goal of providing education top-to-bottom on the why and how managed print services is crucial and successful for all parties involved. Without these committed individuals, it’s going to be a challenge to garner MPS business from your clients.
2- The Printer DCA must be installed.
Without the deployment of the printer data collection agent (DCA) to monitor the end customers’ device fleet and print environment, there is zero visibility, transparency, or data to be able to offer the end customer with true MPS solution. Simply put, without an intelligent, flexible, brand-agnostic printer DCA, there is no start to offering an MPS program.
**NOTE – We will be outlining the detailed components for a successful MPS program in the coming weeks, so be sure to join our newsletter for details when it is live!
Detailing The Flexibility, Transparency, And Automation Of MPS
Flexibility in the general supply ordering and order fulfillment process:
• Providing automated toner and inkjet supplies fulfillment, which is only possible with the use of a printer DCA to monitor the device fleet and trigger consumable alerts and orders automatically at the right moment.
Flexibility in payment or billing options and structure:
• Providing the end-user with the ability for orders to be automated and purchased on a transactional basis. (The MPS DCA must be installed at the end-user location, an alert is triggered by MPS DCA, toner is shipped, end-user is charged or invoiced for the individual toner or ink consumable)
• Providing the end-user with the ability to be invoiced on a cost-per-page billing structure (DCA is monitoring print environment, page counters report is generated at the end of the billing cycle, end-user is invoiced for total pages printed during billing period x cost per page black & cost per page color) In addition to billing CPP, dealers also have the ability via the MPS DCA, to build in additional revenue-generating billing parameters, such as charging for scans, toner waste (utilization), page covered percentages, min/max page counts, additional flat fees, and more.
Transparency in what the print environment looks like:
• Dealer ability to monitor all print fleet-related data, including:
– device inventory
– page counts
– print volumes
– device make and models
– service and technical alerts
– cartridge utilization and consumable waste prevention
– fleet optimization and obsolescence avoidance
– actual page coverage
– consumables status and alerts
– preventative maintenance and downtime reporting
– consumable forecasting
– and more
• End-user visibility via a customer-facing data collection panel or dashboard to view
– the devices being monitored by the DCA
– fleet status
– page counters
– consumable alerts
– technical service events and alerts
– device uptime and downtime data
– TCO reporting
– and more
Automation for Print Fleet Management, Order Management
Including:
– Sales order & Purchase Order
– Supplies Fulfillment
– Technical Service & Support
– Device Analytics
– Billing
– Fleet Optimization
– and more
Providing transparent and flexible solutions to ordering consumables and automating the fulfillment process, along with monitoring the print fleet and environment so that both the end-user and dealer know EXACTLY what the print environment is costing (the end-user) and what opportunities reside within the environment to capture revenue (for the dealer), is the core value behind operating a true MPS solution. This is combined with the goal of securing and increasing the customer lifetime value (CLV).
The end-user and the dealer (MPS provider) all get value in the form of transparency and strategic control (with visibility and access to print devices being picked up by the DCA), long-term recurring revenue in the form of contractual agreements for providing the aforementioned MPS services defined, and closes the loop for keeping competitors out by offering more value-added services where the end customer does not need to go anywhere for services you can provide.
Today's Hacked!
Hacked!
Neo-Nazis Hacked Porn Star Riley Reid and Tried to Recruit From Her Millions of Followers.....A neo-Nazi group that considers themselves an “extremist alternative to the 12-step program” hacked the account of one of the world's most popular ...
NSO Hacked iPhones Without User Clicks in 3 New Ways, Researchers Say ....Citizen Lab has detected multiple NSO hacking methods in past years while examining the phones of likely targets, including human rights workers ...
How NSO's Pegasus Spyware Hacked Latest iPhones - National Security & Cyber....How NSO's Pegasus Spyware Hacked Latest iPhones. Citizen Lab report exposes three new NSO Zero-Click exploits used to hack the most ...
Russian APT hacked Cisco routers to hit US government - ....Cisco routers hacked to hit US government organisations: NCSC, NSA warning over unpatched Cisco boxes comes as switchgear is...
If Crypto OGs Are Being Hacked, Where Does That Leave the Rest of Us? -....There's reportedly been a nasty bug going around OG crypto holders, affecting arguably the most critical part of Web3 infrastructure: the MetaMask ...
N.K. hacking group Lazarus infiltrated 61 S. Korean institutions last year: police.....Lazarus, a North Korean cybercrime group, hacked hundreds of computers belonging to 61 South Korean institutions last year in an attempt to launch a large-scale cyberattack on the South, police said Tuesday.
-=Stay Safe=-
Lead for Fleet of Copiers and Managed Print for K12
click image for web link
Lead for Managed IT Services
see attached file
Lead for 24 plus MFPs (300K volume monthly)
see attached files
Lead for IT Services in Illinois
see attached file
MSP & MSSP Industry Notes for April 16th, 2023
IT, MSP & MSSP Industry Notes
Sponsored by
April 17th, 2023
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.
Logicalis US launches private network services with Cisco
- Reported on recwireless
- announced the launch of its private network services, supported by compatriot networking company Cisco
- Logicalis claims to be first U.S. partner to deliver Cisco’s private 5G as-a-service, including professional services
Adar Announces Rebrand to Rhodian Group
- announced it has completed a major rebranding
- Adar, Inc., a provider of managed IT and cybersecurity services
- "The Rhodian Group brand is born out of a vision to provide our Insurance and Professional Services customers and prospects the most advanced, reliable and compliant IT and cybersecurity solutions," said Phil Smith, CEO of Rhodian Group
Lexmark Honored with Fourth Consecutive CIO 100 Award Win
- honored as a 2023 CIO 100 Award recipient by Foundry's CIO
- IT Innovation and dedication to customer service recognized by Foundry's CIO 100 Awards
- Lexmark was recognized for the rearchitecting of its Service Operations, enabling real-time data analysis for immediate decision-making, transparency and long-term success for customers and partners alike
Canon U.S.A., Inc. Announces New Executive Appointments
- announce executive appointments and promotions that took effect April 1
- Mason Olds was promoted to executive vice president, Business Information Communications Group and the executive committee of Canon Americas
- Yukinari “Ritchie’’ Kaneta was promoted to senior vice president and general manager, Information Technology and executive leadership team of Canon Americas
directprint.io empowers resellers to unlock new revenue streams
- Cloud ISV io has expanded its SaaS offering with the launch of directprint.io RED
- io RED is a cloud-native, scalable, print management and monitoring platform, built on a predictable pricing model and available as a white-label product
- company will officially unveil directprint.io RED in the US at the Sharp National Dealer Meeting which takes place April 18 in Las Vegas, NV
Lead for IT Services in Mass (click link)
- Seeking proposals from qualified HPE certified vendor/resellers to upgrade our servers supporting all Town Offices, Police and Fire Departments.
Lead for Disaster Recovery Services (click link)
- Notice of Special Procurement: Disaster Recovery Services /Backup Data Center Project
ConnectWise Mulls Sale To Private Equity: Sources
- Reported on CRN, THE CHANNEL CO.
- “The talk went from ‘ConnectWise is being sold’ to ‘PEs are in their house having meetings day in and day out, and they’re all in there bidding,” one source tells CRN, noting that Bain Capital is currently a strong candidate
- Bain declined to comment when asked by CRN about a potential deal
ConvergeOne Recognized in the Elite 150 Category on CRN's 2023 MSP 500 List
- announced today that CRN®, a brand of The Channel Company, has named ConvergeOne to its Managed Service Provider (MSP) 500 list in the Elite 150 category for 2023
- ConvergeOne is the premier IP enabled, solutions led, customer experience company\
- The MSP 500 list is featured online at crn.com/msp500.
Lock in on Cyber Security with ARCOA
- customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
- identifying assets that are usually passed over and often have significant value
PC Matic Delivers Invent Certified Application Allowlisting Integration for ConnectWise ...
- announced the delivery of the Invent Certified Application Allowlisting integration for ConnectWise Managed Service Providers (MSPs)
- Following an independent security review, PC Matic is now officially a ConnectWise Invent vendor and directly integrates with ConnectWise Automate
Kyocera Android app with 1M installs can be abused to drop malware
- Reported on bleeping computer.com
- A Kyocera Android printing app is vulnerable to improper intent handling, allowing other malicious applications to abuse the flaw to download and potentially install malware on devices
- KYOCERA Mobile Print2.0.230119 and earlier (1 million downloads on Google Play)
- UTAX/TA Mobile Print2.0.230119 and earlier (100k downloads on Google Play)
- Olivetti Mobile Print2.0.230119 and earlier (10k downloads on Google Play)
- Technology Leader in MICR Engineering, Manufacturing & Distribution
- Founded in 1987, Rosetta Technologies Corporation (Rosetta) is a high-tech niche engineering, manufacturing and distribution business that consistently maintains profitability, vanguard technology and recurring growth. Since 2006, Rosetta stands alone as the sole supplier of Magnetic Ink Character Recognition (MICR) printing technology to Ricoh’s world-wide sales and distribution network
- Sold through RICOH's World-Wide Sales Force
- Predictable High Profits & Low Riskls
- Asking Price:$7,500,000
- Cash Flow:$1,313,000
- Gross Revenue:$8,225,000
Aeries Technology Launches Cyber Security Managed Services Offering
- announced the launch of its cyber security managed services offering, giving companies access to world-class cyber security services and Information Security Management Systems
- new comprehensive offering includes a full array of cyber security initiatives such as governance, risk & compliance frameworks, application security services, data security & privacy services, cloud & infrastructure security and more
Get to Know the Latest MyQ X 10.1
Lexmark partners with etherFAX solution
- Lexmark is part of Ninestar of China
- etherFAX services now built-into firmware of every Lexmark MFP
- customers can send documents to millions of etherFAX’s connected endpoints
Daily Print4Pay Hotel (update)
This is a Daily Digest from Print4Pay Hotel. |
Convention Lounge (All Members) / Copiers Stuff "We Found on the Web & Videos"Art PostPurchases of copiers, printers, scanners and related supplies with WVU funds are now prohibited reported on MountaineerNews To be more cost-effective and efficient in the delivery of printing, scanning and copying services to WVU faculty and staff, all departments should use the WVU Managed Print Program . Beginning immediately, no purchase of copiers, printers, scanners, multi-function devices, ink/toner cartridges or related supplies other than paper will be approved or funded for either... click image for web link General Information (All Members) / The MFP Solutions Blog LinksLogicalis claims to be the first U.S. partner to deliver Cisco’s private 5G as-a-service, including professional services Managed service provider Logicalis U.S. announced the launch of its private network services, supported by compatriot networking company Cisco. Logicalis, which is a Cisco integrator, said it combines its managed services expertise with Cisco networking solutions and an ecosystem of carrier services to deliver subscription-based networking solutions for 4G and 5G. The... OEM Hardware Press Releases & Companies in the News / General Press Releases, Good Will, Movers n Shakers/Eventsdirectprint.io empowers resellers to unlock new revenue streams directprint.io RED - an innovative white-label cloud-based print management and monitoring software designed to help resellers grow their business in the cloud Cloud ISV directprint.io has expanded its SaaS offering with the launch of directprint.io RED. Available exclusively through the channel, directprint.io RED is a cloud-native, scalable, print management and monitoring platform, built on a predictable pricing model and... OEM Hardware Press Releases & Companies in the News / The BIG 4 (Canon, Ricoh, KonicaMinolta, Xerox) "In The News"Catholic board approves $361K for new copiers reported on Medicine Hat News The Medicine Hat Catholic Board of Education agreed to release more than $350,000 to purchase new photocopiers and printers for the division. The current machines are five years old and are experiencing numerous issues and malfunctions. A request for proposals was issued to replace the fleet and five proponents responded, although one withdrew. A selection committee with representatives from across the division was... Canon U.S.A., Inc. Announces New Executive Appointments MELVILLE,NY, April 13, 2023 (GLOBE NEWSWIRE) -- April 13, 2023 – Canon U.S.A., Inc., a leader in digital imaging solutions, is pleased to announce executive appointments and promotions that took effect April 1. These new appointments reinforce Canon’s commitment to elevating its employees and placing them in positions to succeed. Mason Olds was promoted to executive vice president, Business Information Communications Group and the... Lexmark Honored with Fourth Consecutive CIO 100 Award Win IT Innovation and dedication to customer service recognized by Foundry's CIO 100 Awards LEXINGTON, Ky. , April 13, 2023 / PRNewswire / -- Lexmark , a global imaging and IoT solutions leader, was honored as a 2023 CIO 100 Award recipient by Foundry's CIO – the executive-level IT media brand providing insight into business technology leadership – for the fourth consecutive year. Lexmark was recognized for the rearchitecting of its... OEM Hardware Press Releases & Companies in the News / Managed Print/IT, SaaS, Software Press ReleasesLINCOLNWOOD, Ill. , April 12, 2023 /PRNewswire/ -- Adar, Inc., a provider of managed IT and cybersecurity services focused on ensuring a compliant technology environment, announced today that it has completed a major rebranding. The new brand is a nod to the insurance and professional services markets they serve while establishing a clear vision of how they will go to market with their cutting-edge technology and cybersecurity solutions. Since 2005, Adar has delivered reliable and safe... |
This Week in the Copier Industry 10 Years Ago
This Week in Copiers Ten Years Ago
Third Week of April 2013
Real Copier Sales
Forget everything else "ITS ALL ABOUT CASH FLOW IN BUSINESS" if you can't meet payroll next week doesn't matter whats coming next month.
2) I'm not sure you get it. Sell NOW to people not in the market NOW. Not later.
4) Closing is just a natural progression from offering a break even TCO analysis now. Who wouldnt want to spend the same or a little more and get more? No one!
Example: you are paying monthly payments/maintenance/insurance/gas for a Toyota Camry right now yes? What if I could offer you a Mercedes for the same price right now? Would you do it? more here
Check These Great Copier Threads from Ten Years Ago This Week
Konica Minolta bizhub 4700P Series Offers Maximum Power in Minimum Space
Art Post (Guest) ·
presses, multifunctional products (MFPs), managed print services, vertical application solutions and related services and supplies. Konica Minolta has won numerous awards and recognition including being recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for six years in a row. For the third consecutive year, Buyers Laboratory LLC (BLI) has named Konica Minolta as the winner of its "A3 MFP Line of the Year" award. In 2012, Konica Minolta also received
Topic
Ricoh South Africa: Product launches in Johannesburg
Art Post (Guest) ·
Ricoh South Africa: Product launches in Johannesburg FULLSTORY Ricoh has released a range of new and updated multifunction, production, industrial, projection, and wide-format equipment alongside controller, variable data printing (VDP), document workflow and process efficiency software. The revamped product range is designed to support the future office, enterprises and graphic arts businesses in commercial print environments. Tian Horn executive GM of direct sales at Ricoh SA; and Graeme
Topic
Ricoh Pro C901 to print North Print 'Daily' live
Art Post (Guest) ·
Print and Pack for the first public showing of its Carbon Balanced Printing Programme, which is available to all Ricoh customers, and has now also been integrated as a module into the company's Business Driver Programme. A video case study of Ricoh customer, CrossPrint - one of the early adopters of the Carbon Balanced Printing Programme in the UK, will be played throughout the show. It will demonstrate how the recent implementation of Ricoh's Carbon Balanced Printing Programme has positivity
Topic
Canon India announces 2013 roadmap for its Office Imaging Solutions Division
Art Post (Guest) ·
solutions to our customers to enable them to solely concentrate on their core business leaving their printing worries to Canon.” Moreover, he said, “With the support of our channel partners and our exceptional 24x7 after-sales service call-logging process, we ensure that customer queries are met at the earliest.” Responding to document production being one of today’s organizations’ biggest expenditures with a cost of 15-20 percent of their revenue, Canon’s managed document services outsource
Topic
Nuance Powers New Xerox ConnectKey Share to Cloud Solution
Art Post (Guest) ·
software enables users of the Xerox Extensible Interface Platform (EIP)-enabled multifunction printers (MFPs) to route scanned documents to a multitude of today’s most popular cloud services, including Microsoft Office 365, Microsoft SharePoint Online, Google Docs and Drive, Evernote, Dropbox, and Salesforce.com. Further, Xerox ConnectKey Share to Cloud leverages Nuance OmniPage OCR to provide industry-leading accuracy to convert scanned documents into editable formats such as Searchable PDF
Topic
Ricoh unveils two MFPs designed specifically for healthcare
Art Post (Guest) ·
, the main difference being the MP C300HW’s wristband printing capability. To learn more about Ricoh’s full line of products, services and solutions for healthcare, please visit www.ricoh-usa.com/healthcare . For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com . | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo
Topic
Ricoh Sues Kodak In Bankruptcy Court Over Printer Patents
Art Post (Guest) ·
Law360, New York (April 19, 2013, 2:17 PM ET) -- Ricoh Americas Corp. on Thursday hit Eastman Kodak Co. with a lawsuit accusing the camera icon of infringing seven patents through the manufacture and sale of its printers, adding to the pile of intellectual property allegations thrown at Kodak since it entered bankruptcy last year.... http://www.law360.com/ip/artic...over-printer-patents
Topic
Xerox Color 8250 Production Printer
Art Post (Guest) ·
Transactional color variable-print volumes are expected to achieve unprecedented growth at an annual rate of 25 percent between 2011 and 2016, according to InfoTrends. Print service providers can capture more variable-data print jobs with the new Xerox Color 8250 Production Printer – an economical choice that is versatile enough to meet the demanding needs of this marketplace. The 8250 follows a long line of transactional devices that have established Xerox as the leader in the variable-print
Topic
Konica Minolta Adds Simple Copy App to bizhub MarketPlace
Art Post (Guest) ·
Newest App Offers Quick and Efficient Copying Ramsey, N.J. – April 16, 2013 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the immediate availability of the Simple Copy app in Konica Minolta’s bizhub MarketPlace, a user-friendly platform for customers to easily add enhanced functionality to their bizhub multifunctional products (MFPs) based on their specific business requirements. Designed specifically for small- to medium-sized businesses, the Simple Copy app
Topic
Canon U.S.A. Sponsors 2013 Special Olympics New York
Art Post (Guest) ·
tennis. "Special Olympics New York is thrilled about our new partnership with Canon," said Diane Colonna, regional director of Special Olympics New York Long Island. "Canon's involvement in our Regional Games will help enhance our events for our Special Olympic athletes. We look forward to a long and productive relationship with Canon." One of Canon's strongest beliefs is that we have a responsibility to contribute to the welfare of the communities that we serve. Whether originating from
Topic
Combined Canon and Océ portfolio at FESPA 2013
Art Post (Guest) ·
demonstrate to visitors how the combination of Canon's imaging heritage with industry-leading OcÉ technology provides customers with the ultimate business partner, supported by real-life examples of its customers' success stories. Further inspiration will be provided by demonstrations of the vast range of applications possible in wide-format. These applications are made possible by Canon's expanded portfolio of wide-format technologies. This full portfolio of solutions being demonstrated will
Topic
Fiery Driven™ Xerox WorkCentre 7800 Series
Art Post (Guest) ·
delivers a powerful combination of software applications – Fiery Spot-On™, Auto Trapping, Fiery Hot Folders and Fiery Virtual Printers – that deliver color optimization and workflow automation for increased print quality and efficiency. With the bundle, office workgroups can produce consistent and accurate corporate colors while automating tedious printing set-up processes to make users more productive than ever before. Integration with leading-edge tools The new Fiery DFE for the Xerox 7800
Topic
Toshiba Injects a Splash of Color into Smaller Offices with Introduction of Latest e-
Art Post (Guest) ·
New Multifunction Printers Offer Impressive Image Quality Within a Lightweight, Durable Design for a Reasonable Price IRVINE, Calif.--(BUSINESS WIRE)--April 17, 2013-- Toshiba America Business Solutions, Inc. (http://business.toshiba.com), a leading managed document services (MDS) provider and business printing solutions innovator, today introduces its e-STUDIO287cs/347cs/407cs series of multifunction printers (MFPs). Coupling new color feature tools with next generation e-BRIDGE(TM) technology
Topic
TOSHIBA ADDS LEADING IT SUPPLIES COMPANY TO SUPPORT ITS NATIONWIDE DEALER NETWORKS
Art Post (Guest) ·
Agreement with Supplies Network Assists Toshiba Business Products Centers, Authorized Dealer Partners IRVINE, Calif. (April 17, 2013)—Toshiba America Business Solutions, Inc. (http://business.toshiba.com), a leading managed document services (MDS) provider and business printing solutions innovator today expands its domestic distributor channel by partnering with leading IT supplies wholesaler and managed print services company, Supplies Network. Supplies Network – located in Saint Louis – will
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xpedx Expands Wide Format Summits to Local Printers in 14 Cities
Art Post (Guest) ·
CINCINNATI, Ohio -- xpedx, a leading business-to-business distribution company in North America, has expanded its schedule of Wide Format Solutions Summits to 28 shows in 14 new cities in 2013 after having great success with the summits in five locations last year. At each event, printers will learn how wide format technology can increase sales, see live product demonstrations and understand how to integrate wide format printing into their current operations. “Wide format printing is a growing
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RICOH TO HOST NEXT BUSINESS INFORMATION SOLUTIONS CONFERENCE IN CHICAGO
Art Post (Guest) ·
Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com . | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the company's revenue
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Supes to rule on disputed bid
Art Post (Guest) ·
April 22, 2013|By ALEJANDRO DÃVILA | Staff Writer Share on emailShare on printShare on redditMore Sharing Services A disputed copier lease contract bid that rehashed talks about a bid preference ordinance and raised questions on a county request for proposal procedure could be awarded by the Imperial County Board of Supervisors today. The issue comes a week after staff recommended the board award a five-year copier lease contract to Canon Solutions America, which wasn’t the lowest bidder but
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Epson Extends North America Projector Market Leadership to 34 Percent Market Share
Art Post (Guest) ·
American dealers and end users (including organizations and individual consumers). Their Tracking Service family of monthly reports offers timely sell-through data and analysis on unit sales, true volume-weighted street prices, and inventories of front projectors sold by leading North American retailers, dealers, and distributors. About Epson Epson is a global imaging and innovation leader whose product lineup ranges from inkjet printers and 3LCD projectors to sensors and other microdevices. Dedicated
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Sharp-Foxconn LCD plant posts $76M net loss
Art Post (Guest) ·
to prop up the ailing Japanese electronics giant. It would also acquire 46.5 percent of Sharp's 92.96 percent stake in the latter's LCD factory in western Japan. However, with Sharp continuing to see a decline in business, it had to revise the initial sales terms last September to make the deal more palatable for Foxconn.
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Large Format Solutions from Canon Solutions America Provide Critical Steps to Improve
Art Post (Guest) ·
competitive advantage afforded to internal prints shops is declining. While many cannot afford complete overhauls, the incremental steps outlined above can provide the boost needed to improve productivity and customer satisfaction. For more information on how Canon Solutions America’s large format print systems and workflow software can help in-plant printers and their customers improve productivity, please visit: www.csa.canon.com/largeformat .
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Print Audit Premier Subscribers Receive Unlimited User-Based Print Assessments at No
Art Post (Guest) ·
jobs to local, networked and direct-to-IP devices. Print Audit 6 captures 35 fields of information about each print job. For example, the software tracks who printed, the application, printer, number of pages, color information, the document name and more. Once an assessment is complete, dealers can use this information to generate powerful reports that reveal printing inefficiencies and bottlenecks. User-based assessments increase office equipment dealer’s close rates by 7 times over simple
Reply
Re: Xerox Authorized Sales Agent
Czech ·
It would be in Canada, but I'm sure many of the rules are the same. As far as I know, Canada only uses Xerox Authorized Sales Agents and Dealerships, except for in Toronto, Ottawa and Vancouver (major cities). copier-seo-guy: May I ask what some of your startup costs were? Did you get a business loan or self-fund your business?
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3D Systems' Latest Production Printers Are Game-Changer for Cideas
Art Post (Guest) ·
Solutions, 3D Systems. "This partnership leverages our combined expertise to position Cideas as a leader in the rapidly growing additive manufacturing revolution." Find more information on production printers at 3DSystems.com. About 3D Systems Corporation 3D Systems is a leading provider of 3D content-to-print solutions including 3D printers, print materials and on-demand custom parts services for professionals and consumers alike. The company also provides CAD, reverse engineering and inspection
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Kyocera To Pay Kodak $5M To Settle All Patent Claims
Art Post (Guest) ·
Law360, New York (April 22, 2013, 6:00 PM ET) -- Kyocera Corp. has agreed to pay bankrupt Eastman Kodak Co. nearly $5 million in a deal that would resolve all outstanding litigation and claims between the two, including Kyocera’s recent patent infringement allegations, according to a Monday court filing. If approved by a New York bankruptcy... Law360, New York (April 22, 2013, 6:00 PM ET) -- Kyocera Corp. has agreed to pay bankrupt Eastman Kodak Co. nearly $5 million in a deal that would
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SUPERFAST OFFICE COLOR PRINTER — THE MEMJET-POWERED C6010 — ARRIVES IN CANADA TO JUMP
Art Post (Guest) ·
Available Through Select Network of Office Print Resellers SAN DIEGO – April 16, 2013 - Memjet, the global leader in color printing technologies that provide remarkable speeds and affordability, today announced the availability of Memjet-powered C6010office color printers in Canada through its select network of office print resellers. The C6010 color printer is powered by Memjet technology and prints at a default of 60 pages per minute, making it the world’s fastest color desktop printer
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Océ PRISMAproduction TDM Solution
Art Post (Guest) ·
use PRISMAproduction to communicate to intelligent post processing systems to help automate much of the entire workflow after print and to help streamline the need for reprinting. “With PRISMAproduction as a core component, the TDM solution opens up opportunities for customers to produce a wide array of applications,” said Buddy Mountcastle, Marketing Executive, Workflow Solutions, Production Printing Solutions Division, Canon Solutions America. “Applications such as financial statements
Reply
Re: How do you feel about the industry?
or so and go to the owner/manager asking for changes. You haven't earned your stripes yet, the business has seen hundreds of sales reps motivated with piss & vinegar ready to change the world and they crash and burn in the first 18 months. The typical copier vendors in my area have 50 reps each and Hire/Fire 5 or so a month - that's a huge mortality rate! As everyone has said, this is a long term industry. You have to keep you head down for at least 2-3 years before you should even consider
Reply
Re: How do you feel about the industry?
Yoda ·
progression from offering a break even TCO analysis now. Who wouldnt want to spend the same or a little more and get more? No one! Example: you are paying monthly payments/maintenance/insurance/gas for a Toyota Camry right now yes? What if I could offer you a Mercedes for the same price right now? Would you do it? Maybe. But it would at least open a dialogue right now, wouldn't it? Of course it would. Get some sales 101/6th grade math training. Forget about the technology they all do the same
Reply
Re: Over Holding On MFP Lease Costs Unnecessary Dollars
Yoda ·
leasing either, come on admit it (I have 1 guy like you now won't bundle, doesn't like leasing, and writes non escalation clauses on every deal) I guess its just a current customer love fest down there. You must not be in an area where a long laundry list of discount "cheap F...N copiers" dealers exists, or there are 5 other dealers selling the same brand you do, so you can luxuriously go see your client with 1-2 months left after you have increased there service prices year after year for the past
Re: Toshiba A4 e287cs
I will not know until the product is released but Toshiba Tec is a global leader industrial Bar Code lablel printers. It is not hard to imagine they took the software from one side of their business and stuck it inside a MFP.
Reply
Re: Oce and Canon
Canon really bought OCE for 3 reasons: 1) The CopyPress technology in the Production print arena. There is nothing like it on the market. Along with the PrisaSync controller. There is also Prisma Prepare & Prisma Access. That is when Canon released the VarioPrint 110,120,135 line that uses the OCE engine and Canon peripherals. I have customer that ran close to 4 million impressions in 3.5 months with 2 service calls. There is NOTHING in the price range of $30K that can do that. 2) OCE is the
Reply
Re: Oce and Canon
Czech ·
quote: 3) The very large base of global accounts and up and down the street accounts. All the legacy gear in the global accounts is being switched to Canon now. Yes, but there are still Oce sales people out there competing with Canon for office MFP deals.
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PaperCut MF
I have recently installed this third party solution on a Java equipped Savin MFP. I hope to introduce this to more of our customers (specifically Real Estate and Legal verticals). Does anyone have any experience with this solution? Also, does anyone have any experience with the card reader option that is available for Ricoh/Savin MFPs and integration with PaperCut? Thanks!
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40 Questions To Ask About Your MFP Purchase Or Lease
Art Post (Guest) ·
There are many considerations when you purchase or lease a new MFP. Some are obvious but many may not be. Here's a simple checklist of things you might take into account. Are you going to produce mono (black & white) or colour printing? How many pages per month does your normal workload require the device to produce? How many of these pages in mono? How many in colour? How many people will be supported by the device? What functions are mandatory for the device to handle? Print. copy, fax, scan
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Accelerating the transition: Océ boosts productivity of its inkjet ColorStream Twin s
Art Post (Guest) ·
from the OcÉ JetStream family. Users benefit from the experience, reliability, print quality and media range associated with the OcÉ inkjet portfolio. Suited for transaction, TransPromo, direct mail, book and manual production The OcÉ ColorStream Twin series inkjet printing systems were first unveiled at the Canon Expo inTokyoin November 2010, starting with the OcÉ ColorStream 3500. The high-speed, high-quality full-colour inkjet printers in the OcÉ ColorStream Twin series run at 1010 and 1350 A4
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EFI Reports Record First Quarter With Revenue of $171M, Up 7%
Art Post (Guest) ·
FOSTER CITY, California -- April 19, 2013 -- Electronics For Imaging, Inc. (Nasdaq:EFII), a world leader in customer-focused digital printing innovation, today announced its results for the first quarter of 2013. For the quarter ended March 31, 2013, the Company reported first quarter record revenue of $171.4 million, up 7% compared to first quarter 2012 revenue of $160.1 million. First quarter 2013non-GAAP net income was $15.8 million or $0.33 per diluted share, which included an unfavorable
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Kodak to sell document imaging business to Brother
Art Post (Guest) ·
services to enterprise customers. Brother is a manufacturer of laser, label and multi-function printers, as well as fax machines and sewing machines. Consummation of the transaction with Brother is subject to court approval and a marketing period in which Kodak may seek to obtain a higher or better offer for the business, alone or in combination with other businesses, including through a court-approved auction. “This proposed sale is another key step in Kodak’s path to emergence – it moves us closer
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Walters & Shutwell Inc. and Hendrix Business Systems, Inc. forms joint venture to bri
Art Post (Guest) ·
services to SMB and large organizations looking to reduce IT costs, enhance the end-user experience and focus on their day-to-day business. Combining Hendrix’s superb customer service reputation, the solid performance and flexibility of Canon technology and the over 40 years of providing specialized business solutions knowledge of Walters & Shutwell Inc., Hendrix Managed Services will bring a portfolio of premier managed services to the Charlotte area. “Technological advancements are changing the/
-=Good Selling=-
Selling From The Heart... It's The Difference Maker Inside A Sales World Full Of Broken Promises.
"Among the things you can give and still keep are your word, a smile, and a grateful heart."
Zig Ziglar
Think about your clients, as I ask you... are you staying true to your words, your actions, and are you leading with a grateful heart?
Keeping one’s promise brings value and simply makes it possible for you to earn respect in a sales world that sorely lacks it.
The expression “Keeping Promise” means doing an act you have previously said to do.
It’s a commitment you make with another person. In sales terms, it's a commitment you make to your clients and your future clients.
It's about keeping your promise. Think of it as a verbal contract between two people.
Let’s all be honest for a moment; the sales world is incredibly inconsistent.
Throughout the years, how many times have your clients be let down by salespeople who say one thing and then do the other? Let's face it, countless times.
Whether you are an executive leader, sales leader or sales individual, if you make a promise to someone, such as your clients, the consequences of breaking said promise could be devastating.
Let's set aside how this affects your relationship, as breaking a promise will damage your credibility.
“Breach of promise is a base surrender of truth.”
Mahatma Gandhi
So, when you break a simple promise...
- You may miss opportunities to excel
- It could damage your client relationships
- Your clients will refer to you as unreliable
- Your reputation can trigger adverse results
Keep your promises if you want your clients to perceive you as a reliable and trusted sales professional.
In a world full of busted dreams, broken promises and empty suits... Selling from the Heart becomes the difference maker. It's the commitment one makes to emotionally connect to their clients and future clients.
Why is this so important... it's the human thing to do!
Here is one simple question...
Why can you bring your heart to your personal relationships but leave it at the front door of your professional relationships?
EMOTIONAL CONNECTION, THE PROMISE GLUE
"The essential difference between emotion and reason, is that emotion leads to action, while reason leads to conclusions."
Donald Calne
According to a recent Forrester report, emotion is the most important driver behind the client experience.
For a moment, think about how broken promises adversely affects the client experience.
According to the results of Iterable’s Holiday Quick Poll, 83% of those polled indicated that they were more likely to purchase from a brand that they have an emotional connection with.
Let's replace the word "brand" from the statement above and add in "sales professional" - of those polled indicated that they were more likely to purchase from a sales professional that they have an emotional connection with.
No question about it, emotions play a part in sales. There's the emotional side of your clients and the emotional side of salespeople.
I believe when you are emotionally connected to your clients, you will feverishly act upon your word. Why? Well, it's quite simple, you do not want to let them down. You're invested and they are invested.
Let's take a quick break from reading this...
I would like for you to grab a sheet of paper and a pen. Now, I would like for you to think about your client relationships as well as the potential new opportunities you're working on... And I would like for you to write down the following...
When I break a promise, as little as it might be, how does this affect my ability to foster:
- Connection
- Satisfaction
- Differentiation
- Trust
If you want to drive exponential sales growth, then I encourage you to get to the heart of what matters with your clients. And stop breaking your promises!
What concerns me is the vast amounts of mediocrity running rampant throughout the sales world.
Average salespeople are a dime a dozen
Truly original, creative thinking, sincere, heartfelt, genuine and trustworthy professionals are hard to find.
This is why Selling from the Heart has struck a chord inside the sales world. It is about bringing honor, dignity, respect and nobility back to the sales profession.
Heartfelt professionals stand out. They are leaders: they build relationships, they connect, they cast vision, they motivate people to take action, and they ooze integrity.
It's about having the heart to rise up
Authenticity, congruency, and keeping one's word in a world full of sales fakes is sorely lacking.
If you're your authentic self, you have no competition
Are you ready to become the change maker?
What makes these sales professionals different from all the other sales reps?
They keep their promises. They stay true to who they are. They are congruent. They see the big picture. They are heartfelt, genuine and they give a rip!
SELLING FROM THE HEART, PROMISE KEEPERS
A selling from the heart professional is committed. They are all in!
Ecclesiastes 5:5 (ERV) says “It is better to promise nothing than to promise something and not be able to do it.”
Therefore, if you know in your heart that you aren’t going to do something, then don’t say you are.
What characterizes these heartfelt professionals? They are promise keepers.
THEY ARE AUTHENTIC TO THE CORE
Authenticity is one of the biggest challenges for salespeople in a profession riddled with unscrupulous, fake and disingenuous sales reps; that quite frankly many despise. However, authenticity separates sales professionals from sales reps, and this is what your clients crave!
Authenticity is about being congruent. Does your walk match your talk? This directly affects your ability to keep your promise.
It's about moving from being seen as untrustworthy to being seen as authentic, genuine and trustworthy. This all starts with simply keeping your promises.
This requires vulnerability. You must be willing to get vulnerable with yourself. To build relationships and change the way people think, you need to understand who you are and what goods you bring to the table.
If you struggle to connect to the emotional side of who you are, you will struggle to connect to the emotional motivators of your clients.
Authenticity requires self-knowledge and self-awareness. A Selling from the Heart professional accepts their strengths and weaknesses. They are accountable to themselves.
They are deeply connected to their values and desires. They act deliberately in ways consistent with those qualities.
Plain and simple, at the core of a Selling from the Heart professional lies one word... CARE!
Never trade your authentic self for approval and never break a promise
THEY ARE FULLY PRESENT
A Selling from the Heart professional is self-aware and is highly capable of moving from being disconnected to being present in the moment.
A Selling from the Heart professional continually works to hone in their craft. They are not lost in the anxiety about hitting quota or where the next meeting may come from, they are present in the moment.
In client meetings, they connect through intentional and active listening.
How many in sales are present in the moment during their client meetings?
Unfortunately, many in sales are not present. You all may be present in your meetings but how many of you are truly present in your conversations?
I believe this is why many are breaking promises and not acting upon their word, many are simply not present in conversations, nor are they truly listening.
Being present in the moment is all about showing you care!
Give your clients the gift of being present
THEY ARE PROMISE KEEPRS
These professionals are lovingly firm with their words, and they are intentional.
They say what they mean, and they mean what they say. It's that simple.
Matthew 5:37 (ERV) tells us, “Say only ‘yes’ if you mean ‘yes,’ and say only ‘no’ if you mean ‘no.’
If you make a promise, keep your promise!
When you say you’re going to do something simply act on it!
Never make a promise you can’t keep. Keep every promise you make and only make promises you can keep. When you keep your word, you’re a person of integrity.
Integrity is about being faithful to the words you speak and the promises you make to your clients.
FINAL THOUGHTS
Your promise leads to an expectation, and that expectation leads to prediction. And this what is going on inside the minds of your clients.
So before making promises, however minor it may be, consider the long-term impact this will have on your reputation.
As we wrap up our time together, please reflect as I ask you:
- What have you promised to one of your clients lately that you have yet to fulfill?
- What's preventing you from accomplishing the thing you promised?
Remember, following through and keeping your word matters.
Welcome to the Selling from the Heart podcast with we chat with Justin Clark, the Vice President of Business Development at EVI Industries. When you have a genuine care for customers, whether they receive your good intentions or not, the outcome of your relationship does not matter.
Being real flows as well when you are a leader at the helm of a sales team. Justin shares how he took feedback and how this improved his relationships, and how "confident uncertainty" became their rallying cry through COVID. Justin also emphasizes the need for white space to develop genuine interactions with teams.
HIGHLIGHT QUOTES
How to draw the line with too much authenticity - Justin: "We don't give our pearls to swine, meaning we don't have to tell everyone all of the best things that we have in our life. However, connecting with our team so they recognize what's going on with you as a person in general."
Gain credibility with one-on-ones with your team - Justin: "Don't miss them, don't constantly reschedule them, don't make them they need to be important for the team but you are so busy that you're constantly—they need to be on your calendar and truly important or don't have them because that credibility that you're hoping to gain will go out the window."
Be-Do-Have is the secret to getting what you want - Justin: "In The Strangest Secret, since 1950, pre-podcast, they're talking about Earl Nightingale, we are what we think about. So Be-Do-Have. If you want to be it, start doing it, and before you know it, I promise you, you will have it."
Connect with Justin and get his ebook:
LinkedIn: https://www.linkedin.com/in/vpofsales...
Website: https://www.justinleadership.com/
Learn more about Darrell and Larry:
Darrell: https://www.linkedin.com/in/darrellamy/
Larry: https://www.linkedin.com/in/larrylevi...
Website: https://www.sellingfromtheheart.net/
Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.
Selling from the Heart Experience tickets available HERE
https://sellingfromtheheartexperience...
Please visit WHYINSTITUTE.COM
Please go to WORKBETTERNOW.COM
https://www.workbetternow.com/
Click for your Daily Dose of Inspiration
https://www.sellingfromtheheart.net/d...
Check out the 2023 Authentic Selling Challenge
https://authenticsellingchallenge.com/
Get your Insiders Group FREE PASS here
This Week in the Copier Industry 5 Years Ago
This Week in Copiers Five Years Ago
Third Week of April 2018
Real Copier Sales
It was almost two weeks ago when I met with a net new client. The interest from the client was for a wide format MFP to replace two HP inkjet plotters, one working and one non working. At the end of the meeting I was told he would get back to me tomorrow with a decision because he wanted to discuss the finance terms I provided with his accountant. It's now been two weeks of a couple emails back and forth with the client telling on one occasion that he was swamped. My latest follow up on Thursday did not get a response. Of course my fear is that he is getting other quotes and that's the first thing that comes to mind. On the other hand he could be swamped and has put the decision making on the back burner. Would love to hear from others for the next step?
Enjoy these awesome copier threads from 5 years ago
Konica Minolta Celebrates Print Panther’s Big Win at the 2018 FSEA-IADD Joint Conference Gold Leaf Awards
Art Post ·
Contact: Konica Minolta Business Solutions (Canada) Ltd. Rebekah Fougere, Vice President, Client Services Think2Grow Marketing for Konica Minolta Business Solutions (Canada) Ltd. 647-987-2127 rebekah.fougere@think2grow.com Print Panther Christine Yardley, VP Sales Marketing 905-842-8555 cyardley@printpanther.ca MGI USA Inc. Kevin Abergel Vice President of Marketing Sales +1 321 751-6755 k.abergel@mgiusa.com
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IT Weapons, a division of Konica Minolta Canada, Named One of 2018 Tech Elite Solution Providers by CRN®
Art Post ·
recognized by Brand Keys as the #1 Brand for Customer Loyalty in the MFP Office Copier market for 11 consecutive years. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for six years in a row. We partner with our customers to give shape to ideas and work to bring value to our society. For more information, please visit www.konicaminolta.ca and follow Konica Minolta on LinkedIn , YouTube , Facebook and Twitter (@KonicaMinoltaCA) . Press Contact: Rebekah Fougere, Vice
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Xploration® 18: Ricoh's Commercial & Industrial Printing Business Group enables customer success
Art Post ·
efficient mailing processes, starting with choosing to skip the meter and present directly to the United States Postal Service (USPS). Attendees will have the opportunity to learn how to drive efficiency gains and savings in their operation, government or otherwise. For details on Ricoh's full line of production print products, services and solutions, please visit https://www.ricoh-usa.com/en/p...-industrial-printing and join the conversation on Facebook , LinkedIn and Twitter using #LookAtRicoh
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Lead for Wide Format Printer/Copier/Scanner in Kansas
Art Post ·
click image for url link
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Xerox Partners with PrintReleaf to Help Customers Reach Sustainability Goals
Art Post ·
PRESS RELEASE For Immediate Release For more information, contact dmason@printreleaf.com Xerox Partners with PrintReleaf to Help Customers Reach Sustainability Goals Denver, Colorado, USA, April 16, 2018 - -Xerox Managed Print Services (MPS) customers will have the opportunity to contribute to the reforestation of global forests through Xerox's new partnership with PrintReleaf. Based on a theme of "You print one, we'll plant one ," PrintReleaf leverages paper usage reporting and equates the
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Solutions, software, print rules, how is the going for everyone?
Art Post ·
Is anyone have any real traction with cloud applications that run on the copier for SMB accounts. How about print rules for SMB accounts?
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Toshiba Recycles Record Amount of E-Waste in 2017
Art Post ·
imaging consumables including inkjet cartridges, laser toner cartridges, drum units, copier bottles and more. Using state of the art materials separation processes, all cartridges are recycled with zero waste to landfill. Close the Loop is committed to the principle of managing its operations in an environmentally responsible way. For more information, please visit http://www.closetheloopusa.com . Follow Toshiba: Facebook: www.facebook.com/ToshibaCopiers Twitter: @ToshibaMPS LinkedIn: http
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Ricoh Canada marks a decade of supporting renewable electricity with Bullfrog Power
Art Post ·
million kilometres driven by an average passenger vehicle.1 "We're delighted to celebrate Ricoh's tenth anniversary with Bullfrog Power alongside the company's global commitment to the RE100 to use a minimum of 30 per cent renewable energy by 2030 and 100 percent by 2050," said Ron Seftel , CEO, Bullfrog Power. "By committing to help transition to a low-carbon economy, Ricoh Canada is demonstrating the kind of action we need to see from more businesses in Canada and around the world." Through the
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Xerox Awarded Contract for Public Sector Agencies Available Through National IPA Purchasing Network
Art Post ·
NORWALK, Conn.--( BUSINESS WIRE )--Government agencies and educational institutions nationwide can now purchase transformative document technology and document management solutions from Xerox through a new agreement awarded by Region 4 Education Service Center and made available through National IPA. The agreement makes it simple for agencies to purchase Xerox offerings ranging from single function desktop printers to high end digital presses, flexible managed print services, innovative
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Oxbow the Largest Reseller of Xerox Equipment in Cape Town
Art Post ·
Operational since 2003, Oxbow is a renowned company, situated in Cape Town. This company specialises in the sales and services of the Xerox office automation machines. Being a dynamically proactive and passionate company, it provides high-end services that have made them as one of the most popular resellers of Xerox equipment in South Africa. The core focus of this company remains on providing the best services to their clients. Mission of the company Oxbow is renowned for its dynamic nature
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5th drupa Global Grends Report Reflects Positive Mood in Printing Industry
Art Post ·
April 2018 FOR IMMEDIATE RELEASE Press Contact: Anne Meerboth-Maltz Tel. (312) 781-5185 Fax (312) 781-5188 Email: ameerboth@mdna.com Messe Düsseldorf North America 150 North Michigan Avenue Suite 2920 Chicago, IL 60601 5th drupa GLOBAL TRENDS REPORT REFLECTS POSITIVE MOOD IN PRINTING INDUSTRY The 5th drupa Global Trends Report will be released end of April 2018. Printers and suppliers from the majority of market sectors reported growing confidence in their companies’ economic
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LaserCare Technologies: Introducing the HP LaserJet A3 Managed MFP Copier Line
Art Post ·
misfeeds, includes a pull out keyboard, embedded OCR and up to 240 super-fast images per minute scanning speed. Smart Device Services (SDS) maximizes uptime and minimizes downtime. LaserCare ( www.lasercare.com ) is one of the leading independent nationwide providers of Managed Print Services to help companies control and reduce printing costs. Over the past 30 years, Lasercare has been responsible for over three billion printed pages for clients, and is a carefully selected HP Managed Print Premiere
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Inkjet printhead manufacturer appoints new president and CEO
Art Post ·
Inkjet printhead manufacturer appoints new president and CEO April 19, 2018 Ricoh, which manufactures industrial inkjet printheads for textile, sign and graphic presses, among other applications, has appointed Joji Tokunaga president and CEO for its operations across North America. Tokunaga has 33 years’ experience in sales, marketing and management. In his new role, he will spearhead Ricoh’s North American team’s efforts to support customers and dealer partners with new growth strategies
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?
Art Post ·
Now, if I were a dealer principal and Authorized for Ricoh, I would be pissed! Selling this technology aka box to Kyocera helps no dealers or Direct. This now allows Kyocera to have a complete line with black MFP's. Another rumor has surfaced that Kyocera will soon be relabeling the Ricoh Color Production devices also. Suppose to happen by the end of the third quarter 2018. Those rumors do have their way of coming true. Again, just a rumor
Reply
Re: Kyocera to rebadge Ricoh MP Pro 8200EX?
Art Post ·
I sell in the largest market in the US. I have competition from two Mega dealers and every Direct Branch in my territory. It was some cool that Kyocera nor Toshiba could play in that production space. Just add another competitor to an already bloodied battle field for product. Wonder what the execs@ Ricoh have to day about this at the upcoming Ricoh Convergence in Vegas. Wish I could be there, however our dealership only takes the brown nosers.
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Canon Business Process Services Receives Honors in Four Distinguished Judging Categories in the 2018 IAOP Global Outsourcing 100
Art Post ·
, Debi Hamill . "We are proud to recognize Canon Business Process Services for being among the highest rated companies in customer references, company awards and certifications, programs for innovation and corporate social responsibility." Highlights of Canon's distinguished judging category honors include: Customer references as demonstrated by the value being created at Canon's top customers Awards and certifications as verified through industry recognition and relevant organizational and
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Konica Minolta Awarded More than S$400K Contract to Digitise More Than 7 Million Records for a Public Agency
Art Post ·
SINGAPORE - Media OutReach - April 17, 2018 - Konica Minolta Business Solutions Asia (Konica Minolta), an integral value provider in enterprise content management, has been awarded a contract by a public agency to improve its operational efficiencies and accessibility of records via digitisation. Konica Minolta will assist the agency to digitise more than 7 million images of old records as well as validate and update the records with on-site services.These old records are held in the form of
Reply
Re: Kyocera to rebadge Ricoh MP Pro 8200EX?
Ricoh914 ·
That is crazy. I wonder when Ricoh will release this information to employees and dealers since Kyocera is sharing on Facebook.
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?
Jason H ·
All Ricoh is doing is whoring it out to make a dollar. It pissed me off bad when they did that with Toshiba several years ago and we started running into 65/75 ppm color boxes that were Ricoh's.
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?
I'm not a happy camper either. Kyocera should have stepped up and made their own light production equipment. Not to hurt anyone's feelings here but the last time they rebranded Ricohs it was a disaster. The equipment didn't perform. This was A4 equipment however so we will see with this but I won't sell them. I will go to our other brand. Proceed with caution is all I have to say about that.
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?
Jason H ·
Art Post posted: Maybe it’s because Kyocera is a client for both Andy and Canatta I'm sure that is the case. Ever notice that neither of them print any of the negative news....
Topic
ProCopy Office Solutions and Laser Options Rebrands to Action Imaging Group in Tucson
Art Post ·
, Action Imaging Group joined the Flex Technology Group of companies to reinforce their market leading position as Tucson’s best and largest office technology provider. Seasoned professionals founded Action Imaging Group (AIG) in 2006. Having decades of experience in the office automation industry, they are now able to provide businesses all around Southern Arizona with leading edge office technology with greater scope. We are a provider of Ricoh, Canon, Xerox and HP products. Their specialties are
Topic
On the road printing
Deanw ·
Have a prospect who does home inspections. He wants to be able to print from the jobsite with his mobile phone. He also wants to scan documents from the jobsite. We market Ricoh Kyocera ...... any suggestions?
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China refuses to approve SK hynix-Toshiba deal
Art Post ·
By Kim Yoo-chul In the latest standoff over attempts to purchase Toshiba's NAND flash memory chip business pursued by a Korea-Japan-U.S. consortium, China's regulators are seeking more protections for Chinese companies before approving the proposed purchase of the Toshiba unit. That may jeopardize the consortium's mega bid to close the deal, sources familiar with the issue told The Korea Times by telephone, Monday. "They were saying the consortium's proposed purchase of Toshiba's NAND chip
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?
Art Post ·
I was hoping to see some pics also. Did anyone take pics from the recent Kyocera Dealer Meeting?
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?
You might see some Kyocera product in Vegas. Who knows but I'm sure Kyocera gave up something to have access to the technology.
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?
Jason H ·
Kyocera is really boasting about this announcement like they have developed something revolutionary. Give me a break! Cannatta and Slawetsky are eating it up as well.
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?
Art Post ·
Maybe it’s because Kyocera is a client for both Andy and Canatta
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Re: On the road printing
You might look into Ricoh's "Mail to Print". This is where you can assign a working email address to the copier and email an attachment to the copier. The attachment automatically prints when the email arrives. You don't need to be on the network (you could be in Hong Cong : and you don't need an app or driver. Some rules... the MFP has to have the Fax Option and the email can only have one attachment and the attachment has to be a pdf, jpeg or tiff. I just set this up at the office for a
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Re: Memoirs of a Copier Sales Person "Why We Still Knock on Doors"
Nice work. Hope it generates a number of placements. Have a great day.
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?
Don't worry we aren't fooled into thinking these are some great thing either.
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Re: More Samsung to HP Transition Items
Jason H ·
fisher posted: Wow. I wish that had been our experience. Its been a disaster and our rep who is no longer with the company was pretty useless. Perhaps that's why he's no longer there. Whole process has been a mess. We've taken on other brands in the past like Kyocera and Samsung when they started out and the reps in those instances were chomping at the bit to get us ramped up and selling their product. Not HP. I think the HP name would open a lot of doors and I'd love to get rolling with it but
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Lexmark Introduces New Generation of Mid-Range Monochrome Products
Art Post ·
multiple tasks so users can send a fax while they print, for instance. Ease of use: e-Task, Lexmark’s award-winning***, tablet-like interface, provides easy access to powerful, time-saving solutions like Scan Center and Shortcut Center, enhancing productivity, accessibility, energy savings, and user experience. Connectivity: Innovative connectivity options also boost productivity by integrating with networks, mobile users, and even cloud storage, meeting a wide range of user needs from standard
Topic
Scan to Google Drive
I have a school board that wants to scan to Google Drive from there fleet of Ricoh MP5054 MFP's. I see that ICE Education has the ability to do this. Is there any other way to scan to Google Drive without using ICE?
Topic
Brother launches QL-1100 label printer range
Art Post ·
Brother UK has launched two new label printers to help resellers support businesses in improving efficiency and productivity, particularly in the growing e-commerce market. E-commerce is expected to grow to 18.5% of total retail spend by 2022 and, as customer demand grows, the new QL-1100 series is designed to help busy workers cut time and improve organisation when producing shipping labels. The two new label printers – the QL-1100 and the QL-1110NWB – are able to print the exact size of
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Re: How HP Views the A3 Copier Market
I sell A3 copiers every day and expect to do so 10 years from now. I might have to walk back a bit SMB buyers fears about security. It was revealed today that State actors like Russia (with vast funds and skills) are actively probing for weaknesses in IT infrastructure to conduct espionage and steal intellectual property. http://thehill.com/policy/cybe...-on-internet-devices A good copier sales rep sells fear part of the time to his clients. I do not think that HP solely occupies the high
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Re: Scan to Google Drive
Art Post ·
You should be able to set it up as a direct scan to folder. Just put in the path to shared google drive folder that is located on a pc. You can then scan to that folder only. Using ICE you would be able to see all of the folders that are in Google Drive.
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Re: LaserCare Technologies: Introducing the HP LaserJet A3 Managed MFP Copier Line
Kitz ·
Who's Engine?
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Mosaic NetworX Partners with WTG to Bolster SD-WAN as-a-Service to Channel Partners
Art Post ·
LARKSPUR, Calif., April 17, 2018 (GLOBE NEWSWIRE) -- Mosaic NetworX , a leader in SD-WAN as-a-Service, and WTG , one of the world’s largest telecom, Internet, wireless and cloud Master Agents, today announced their partnership. This partnership addresses the channel opportunity for high-growth demand for SD-WAN as-a-Service. Mosaic will jointly engage with WTG sales partners to provide fully managed, turnkey SD-WAN services. This collaboration presents huge selling opportunities for channel
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Re: Xploration® 18: Ricoh's Commercial & Industrial Printing Business Group enables customer success
Ricoh914 ·
Any new product launches at this? c7200 and c9200 should be soon I would think.
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Re: How to Beat HP's New PageWide A3 MFP's
It should be obvious to all that the toner based print industry is very mature. Another A3 "whiz-bang feature rich" toner based copier is not going to set the world on fire. LED printers with page wide print heads using toner have some good talking points but to me did not set the print world on fire. Some manufacturers even stepped back from LED to laser. I predict in the next 24 months, inkjet based "Page-Wide" A3 MFP printers will start to disrupt the industry based upon the big industry
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NEW BUNDLED EDITIONS OF AGENTDEALER
Art Post ·
contains the configuration rules engine and will soon be adding eSignature. The Premier Edition has also bundled "Best Practice Training" sessions to drive high user adoption. Review NEW Editions on our NEW website: www.AgentDealer.com “Our goal is to help salespeople to have more deals to win each month. With these NEW Bundled Editions, we can include tools that help reps toachievea higher sales velocity, allowing them to find deals faster and close quicker, giving the salesperson time to find
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Hacked!
4/13/2023
Have you been hacked?......Have you been hacked? Find out what to do if you think you're the victim of a cybercrime. Start. Share on. Was this information helpful?
Phone hacking: Five signs to check for Android users -....Hacking of a phone is more commonplace today than it ever was before, and a check online shows that devices powered by the Android operating system are still far more vulnerable than its counterpart, the iOS
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