MFP Copier Blog
Today's Hacked!
Hacked!
10/7/2024
Sponsored by
Recent Hacking Incidents and Cybersecurity Concerns
"Water supplier American Water Works says systems hacked"
- American Water Works, a utility that supplies drinking water to 14 million people, reported that its systems were compromised in a cyberattack.
- The company is currently investigating the breach to assess the full impact on its operations and customer data.
- Link to article
"AT&T, Verizon reportedly hacked to target US govt wiretapping platform"
- A Chinese hacking group named Salt Typhoon reportedly breached major U.S. telecom providers like Verizon and AT&T, compromising government wiretapping platforms.
- The hack exposed vulnerabilities in the systems used for criminal investigations.
- Link to article
"Mega hack shuts down Putin's online state media"
- A large-scale cyberattack took down key Russian state media websites on Vladimir Putin’s birthday, with the Kremlin reporting efforts to determine who was responsible.
- The hack targeted critical infrastructure, causing significant disruption.
- Link to article
"LEGO's website hacked to push cryptocurrency scam"
- Hackers briefly took over LEGO’s official website to promote a cryptocurrency scam involving a fake Lego token.
- The scam used Ethereum to dupe unsuspecting users before being shut down by LEGO’s cybersecurity team.
- Link to article
"Chinese Threat Group Hacked Major US Telecom Companies"
- The hacking group Salt Typhoon, suspected to be linked to China’s Ministry of State Security, has infiltrated the systems of major U.S. telecom companies.
- The hack raises concerns over national security as sensitive wiretap data was compromised.
- Link to article
"5 Things To Know On The 'Salt Typhoon' ISP Hack"
- A detailed report on the Salt Typhoon hacking campaign that targeted Verizon and AT&T, revealing vulnerabilities in internet service provider (ISP) networks.
- The hack is part of a broader cyber espionage campaign linked to Chinese state actors.
- Link to article
"China's Salt Typhoon Hacks AT&T and Verizon, Accessing Wiretap Data, Report"
- Salt Typhoon hackers accessed U.S. telecom networks, targeting sensitive government wiretapping systems in an apparent counter-espionage operation.
- The breach is seen as a strategic move by China to access critical surveillance data.
- Link to article
"Has Your Google Pay Wallet Been Hacked?"
- Google reassured users that no data compromise occurred following reports of unauthorized transactions on Google Pay accounts.
- The incident highlights the increasing concerns over digital wallet security.
- Link to article
"Check your Gmail and Facebook account now - thousands confirm they've been hacked"
- Action Fraud warns of a growing number of email and social media account hacks, urging users to secure their accounts and be vigilant of suspicious activity.
- Thousands of users have reported being victims of account breaches in recent weeks.
- Link to article
"China's Salt Typhoon Hacked AT&T, Verizon: Report"
- The Chinese-linked hacking group Salt Typhoon is accused of breaching U.S. telecom networks, accessing wiretap data, and compromising sensitive information.
- The U.S. government is investigating the extent of the breach and its implications for national security.
- Link to article
-=Stay Safe=-
MSP & MSSP & IT Industry Notes for 10/7/2024
Sponsored by
October 7th, 2024
Arcoa Group
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use re-marketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.
Tobias International Launches Comprehensive SolarWinds Managed Services
- Launched a comprehensive SolarWinds Managed Services offering.
- New services aim to provide businesses with enhanced IT infrastructure monitoring and management.
- SolarWinds tools will enable proactive issue detection, improving operational efficiency and minimizing downtime.
- Tobias International's managed services, designed to support organizations of all sizes, offering scalability and flexibility.
- FUJIFILM Business Innovation enhances its business solutions with new A3 color multifunction printers
- New printers are designed to support office digital transformation (DX) by improving workflow efficiency.
- Advanced features include faster printing speeds, enhanced security, and seamless cloud integration.
Apeos C7071 Series
- Printing speeds up to 70 pages per minute.
- High-speed scanning at 270 pages per minute with single-pass duplex auto scanning.
- Mid- and low-speed models, like Apeos C5571, offer 160-page-per-minute single-pass duplex scanning.
- Supports post-processing options: staple-free stapling, Z-fold half sheet, and Tri-fold.
- High-capacity paper feeding: up to 5,200 sheets with optional trays.
- 10.1-inch operation panel with remote operation capability.
- Multiple feed detection for preventing document loading errors.
Apeos C3567 Series
- Compact design, reduced width by 13 mm compared to previous models.
- Supports paper from 52 gsm to 300 gsm, including long paper (297 x 1,200 mm).
- Features new low-temperature fusing toner, reducing energy consumption and warm-up time.
- 160-page-per-minute single-pass duplex scanning.
- Includes standard applications like Scan Delivery Light and Paperless Fax Delivery.
- 10.1-inch operation panel and up to four tray configurations.
- Made with recycled plastic for eco-friendly design.
Apeos C3061 Series
- Compact multifunction printer for small and medium-sized businesses.
- Supports a wide range of paper sizes, including envelopes and postcards.
- Multiple tray configurations: up to four trays.
- Features a 7-inch operation panel.
- Newly developed compact Finisher-A3 for 2-way output.
- Made with recycled plastic for sustainability.
Check Point Software Completes Cyberint Acquisition
- Check Point Software completed acquisition of Cyberint, a cybersecurity threat intelligence firm.
- Acquisition strengthens Check Point's capabilities in providing advanced threat detection and response.
- Cyberint’s technology will enhance Check Point’s ability to protect businesses from evolving cyber threats, particularly in digital and online environments.
- Move reflects Check Point’s ongoing commitment to expanding its cybersecurity offerings and providing more comprehensive solutions to its clients.
Spectrumwise Announces Strategic Partnership with the MSPAA to Elevate Managed IT Services
- Spectrumwise announced strategic partnership with the Managed Service Provider Association of America (MSPAA).
- Partnership aims to enhance managed IT services and support for small and medium-sized businesses.
- MSPAA will provide Spectrumwise with additional resources and industry expertise to strengthen its service offerings.
- Collaboration is expected to drive innovation and improve IT infrastructure management for Spectrumwise clients.
Accelecom Expands Managed Services Suite
- Accelecom expanded its managed services suite to offer more comprehensive IT solutions.
- New services include advanced network management, cybersecurity, and cloud solutions tailored for businesses of all sizes.
- Expansion aims to help businesses optimize their IT operations, improve security, and increase operational efficiency.
- Expanded services position Accelecom as a stronger player in the managed services market.
Pacific Office Automation CEO on indefinite leave after revelations of sex abuse conviction ..
- Pacific Office Automation CEO has taken an indefinite leave following revelations of a past sex abuse conviction.
- Company announced the decision amid growing scrutiny and public attention to the CEO’s history.
- Move aims to address concerns and maintain the company's reputation during the ongoing situation.
- POA is expected to appoint interim leadership while the CEO remains on leave
Canon and Amazon File a Joint Trademark Infringement Lawsuit in the U.S. Against ...
- Canon and Amazon have filed a joint trademark infringement lawsuit in the U.S. against counterfeit printer cartridge sellers.
- Lawsuit aims to protect Canon’s intellectual property and combat the sale of fake products on Amazon’s platform.
- Companies are working together to ensure marketplace integrity and safeguard consumers from fraudulent listings.
- Legal action reflects Canon and Amazon's commitment to enforcing strict measures against counterfeit goods.
Lock in on Cyber Security with ARCOA
- IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
- Data Destruction: Ensures sensitive data is completely erased from devices before disposal
- Asset Remarketing: Resells refurbished IT assets to maximize value recovery
- Recycling Services: Provides environmentally responsible recycling of electronics
- Compliance & Reporting: Offers documentation and reporting to meet regulatory standards
- Secure Logistics: Handles the safe transport of IT assets throughout the disposal process
Data Strategy: Leveraging Data as a Competitive Advantage
- Organizations are increasingly focusing on leveraging data as a competitive advantage.
- Businesses are implementing robust data strategies to collect, analyze, and utilize data effectively.
- Leveraging data enables companies to make informed decisions, enhance customer experiences, and drive innovation.
- Effective data management practices are essential for maintaining data integrity and security.
- Companies that successfully harness data can differentiate themselves in the market and achieve sustainable growth.
Using Data as a Strategic Tool for Competitive Advantage
- Companies are recognizing the importance of data in gaining a competitive advantage.
- Strategic data utilization helps organizations enhance decision-making, optimize operations, and improve customer engagement.
- Leveraging data analytics enables businesses to identify market trends, customer preferences, and operational efficiencies.
- Effective data governance and management practices are crucial for ensuring data quality and compliance.
- Organizations that integrate data into their strategic planning can differentiate themselves and drive long-term success in the marketplace.
Earthling Security Forms Strategic Alliance with AI-based MSSP Company LegitBytes
- Earthling Security forms strategic alliance with AI-based Managed Security Service Provider (MSSP) LegitBytes.
- Partnership aims to enhance cybersecurity offerings by integrating advanced AI technologies into security solutions.
- Alliance will provide businesses with improved threat detection and response capabilities, leveraging LegitBytes’ expertise.
- Earthling Security and LegitBytes are committed to delivering comprehensive security services to protect organizations from evolving cyber threats.
Davenforth Acquires TeleCloud and Third Generation to Launch Managed IT, Voice, and .
- Davenforth has acquired TeleCloud and Third Generation to launch a new managed IT and voice services division.
- Acquisition aims to enhance Davenforth's service offerings and provide comprehensive solutions to clients.
- Expansion will enable Davenforth to deliver integrated IT, voice, and cloud services tailored to business needs.
- Company is committed to improving customer experiences and operational efficiency through these new services.
Beyond printers: Altron document solutions is challenging the status quo in a print industry
- Altron Document Solutions is challenging the status quo in the print industry.
- Company is focusing on innovative solutions that go beyond traditional printing services to meet evolving client needs.
- Aims to redefine document management and workflow processes through technology and integrated solutions.
Orange County Business Journal Names Toshiba's Kerstin Woods 2024 Woman in Business Award Nominee
- Names Toshiba's Kerstin Woods as a nominee for the 2024 Woman in Business Award.
- Nomination recognizes Woods’ exceptional leadership and contributions to the business community.
- Woods has demonstrated a commitment to innovation and excellence within Toshiba, driving significant advancements in the industry.
- Award highlights the achievements of women leaders and their impact on business growth and community development.
- Recognition reflects Toshiba's dedication to fostering female leadership and promoting diversity within the workplace.
A CISO’s guide on the Rising risks of Enhanced Phishing
- Addressing the rising risks of enhanced phishing attacks is critical for organizations today.
- Guide outlines the evolving tactics used by cybercriminals to exploit vulnerabilities in security systems.
- CISOs are encouraged to implement robust security measures, including employee training and awareness programs.
insight why Lexmark migh be for sale
- There are growing speculations regarding why Lexmark might be for sale.
- Industry analysts suggest that changes in market dynamics and competition may have prompted the consideration of a sale.
- Lexmark has been focusing on streamlining its operations and enhancing its technology offerings, indicating a potential strategic shift.
- Potential buyers may see value in Lexmark’s established brand and its capabilities in print and imaging solutions.
- Move could also align with broader trends in the technology sector, where companies are consolidating to remain competitive in a rapidly evolving market.
Lead for IT Services
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Lead for Two Production Copiers
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This Week in the Copier Industry 10 Years Ago
This Week in the Copier Industry Ten Years Ago
First Week of October 2014
Real Copier Sales (10 Years Ago)
One of the greatest points of distinction between top sales performers and everyone else is average sale size. Great salespeople typically make much larger sales than the rest of the team -- often by a factor of four to 10 times that of the typical salesperson. But how is this possible when Salesperson A and Salesperson B are selling the same product or service?.....more here
Check Out These Great Copier Threads from Ten Years Ago This Week
Old Copier Brochures & Ads Preserved @ Print4Pay Hotel
Art Post ·
information, I've found that a large part of the copier industry is missing from the internet. There is a tremendous amount of data from the nineties and forward, however almost nothing about the copiers and manufacturers of the past from the sixties, seventies and eighties. My first training as a service tech was on some liquid Apeco and Minolta 101 copiers.By 1982 the vast majority of copiers that I saw in the field werecut sheet plain paper models like the Minolta EP510, the Minolta EP310 (aka IBM
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Highcon and Konica Minolta Cooperation at Graph Expo 14
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Press release from the issuing company CHICAGO– At the Graph Expo 14 exhibition in Chicago, Highcon and Konica Minolta are demonstrating their shared vision of the potential of digital workflow for commercial printers and folding carton converters. Under the theme of “ Convert to Value ” Highcon is displaying packaging products printed on the Konica Minolta KM-1 29 inch sheet-fed UV inkjet press and then digitally cut and creased by the Highcon Euclid II+ machine. Chris Baker, VP Sales
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Konica Minolta South Africa's Steyn dubbed top African sales performer
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Heidi Steyn, account manager at Konica Minolta South Africa's Johannesburg branch, has been named top sales performer across the entire African region, in Konica Minolta Business Technologies Japan's annual Colour Champions League incentive. Steyn received her award at the recent Konica Minolta Colour Conference 2014, themed "The Year of Evolution" in Vietnam's Ho Chi Minh City (formerly Saigon). The incentive sets sales executives from what the company refers to as the "rest of the world
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Konica Minolta bizhub C1085 and C1100 models improve performance and production workflow efficiencies with enhanced digital front ends
Art Post ·
EFI and Konica Minolta Business Solutions have teamed up to announce the launch of two advanced digital front ends (DFEs) for the new Konica Minolta bizhub C1085 and C1100 family of digital presses. The updated EFIFieryIC-308DFE and the new EFIFieryIC-310DFE are set to deliver excellent performance and colour quality, end-to-end workflow automation and integration with EFI's MIS and Web-to-print products. The high-end FieryIC-310DFE brings faster production performance to the bizhub print
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UniPrint Announces VPQ Connector for Multifunction Printers for Xerox and other leading printer vendors
Art Post ·
TORONTO — UniPrint ( www.uniprint.net ), the world leader in printing virtualization, today announced the availability of VPQ Connector, a new software product that enables the seamless integration of the UniPrint Infinity secure pull print solution with multifunction printers (MFP’s) from Samsung, Xerox and HP. VPQ Connector allows users to release print jobs securely and on-demand to any printer without an additional investment in hardware. Companies can also access secure print release
Comment
Re: Please help name this system
big g ·
facsimile I sold was Kalle Infotec. Which were Bright Orange and OEM'd with Ricoh being the original manufacturer Kalle Infotec had the sole distribution rights right up to the mid 80's even Nashua who were the other Ricoh OEM;d branded copier company could supply themIn fact in the UK even after Ricoh started selling copiers direct in the early 80's they couldn't sell their own fax machines and this was in the hey days of fax when you couldn't get enough stock to supply your orders. Sorry I waxed on
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Ricoh launches 100,000 image an hour printer
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Ricoh launches 100,000 image an hour printer 2 Oct 2014 Nic White Comment now Ricoh has launched its second digital production printer in two weeks, this time with a high-spec reel-fed inkjet machine it says produces near-offset quality. The company says the Pro VC60000 will help printers transition from offset to digital faster, producing more than 100,000 A4 images an hour and supports resolutions of up to 1200 x 1200dpi using variable drop inkheads. [Related: More digital news ] Ricoh
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Océ Arizona 6100 Wide Format Printer Series at Graph Expo 14 – Canon Solutions America
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New Ricoh Pro C7100x (Video)– a new dawn for graphic arts specialists and print rooms
Art Post ·
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BTA MPS Client Engagement Training Series to Begin Nov. 5
Art Post ·
with their membership toward this workshop. Lecak has been in the industry since 1983, starting with ComDoc in Pittsburgh, Pa., then the largest independent dealership of both Ricoh and Lanier copier/MFPs in the East. After a successful 15-year career, he joined Toshiba as a district sales manager. Later, he joined Print Inc. in 2004 to manage sales for the company's channel-focused PrintValue Solutions program. In 2009, Lecak joined Konica Minolta to manage its West Region for managed print. He
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Des Plaines Office Equipment adds MWA Intelligence, Inc. business management platform to its operations
Art Post ·
Plaines Office Equipment (DPOE) is a leading provider of Sharp office equipment, Oki Data, HP, Konica Minolta and Toshiba (telephone systems). The company has additionally added the Sharp WhiteBoard and VideoBoard and Sharp LED lighting. DPOE provides products and services to a diverse client base that includes schools, hospitals, law offices, accounting firms, and financial institutions, among others. DPOE provides products and services to a diverse client base that includes municipalities
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Canon Solutions America Displays Digital Technologies at GRAPH EXPO to Empower Budding Authors
Art Post ·
Shay and Miranda Hardy will have their books printed on the OcÉ ColorStream 3900 inkjet printing system with pigment inks. This program represents Canon Solutions America’s dedication to helping authors fully realize their goals. Shay’s book, “After the Curtain Falls,” is an entry in the red-hot young adult fantasy/paranormal category, while Hardy’s book, “Wacky Waddles,” is geared toward younger children. One of the books, “Wacky Waddles,” will be finished onsite by Standard Finishing Systems
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Shea Vara named Director of Channel Sales for Contex Americas
accessible to its target audience. This includes the reprographics and copy shops, GIS and AEC, government, manufacturers, and fine arts markets. Vara brings to Contex more than 20 years experience in technology, having worked at Capitol Office Solutions, a Xerox company, OkiData Americas, and Ricoh Americas Corporation. She has a proven track record for applying her experience in sales and marketing to create new business, while increasing sales and raising profits. "Contex is in a significant growth
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A&B Business Solutions becomes authorized Xerox dealer
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, from managed print to management documents and new printing technology. "As Xerox continues to expand its channel partner program, we value progressive, solutions-oriented organizations with a focus that begins and ends with the client," said Annalisa Mena of Xerox. "AB Business Solutions shares our vision and for over 30 years has demonstrated a commitment to delivering the highest level of service to its clients." To learn more about the relationship, click here. AB Business has eight locations
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The 6 Best Selling Points For Backup and Disaster Recovery Software
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By Frank Colletti , Vice President of Sales, N-able by SolarWinds We’ve all heard the stats: 90 percent of businesses losing data from a disaster are forced to shut down within two years. The survival rate for companies without a disaster recovery plan is less than 10 percent. More than 50 percent of claimants never recoup the losses incurred by a disaster. But business owners aren’t motivated by fear and statistics alone. In fact, when it comes to selling backup and disaster recovery (BDR
Blog Post
BTA EAST Grand Slam Event Review
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. Did you know that during one Jersey Nor-Easter that the guys at Polek Polek actually delivered toner by sled!!!! True story, now that's customer service!!!! Print Audit: Print Audit develops print tracking and auditing software that enable organizations to analyze, reduce and recover their printing volumes and costs. Print Audits Premier Program is without a doubt one of the "ten best values" that's available to Office Equipment Dealers. Print Audit's innovations have fueled it's success
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Epson unveils printer with refillable TANK that prints up to 6.5k pages
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Printer that doesn't need ink cartridges: Topping up the tank could save you £100 a year Tokyo-based electronics company Epson has unveiled two new printers that have refillable tanks rather than ink cartridges In place of costly cartridges they both have an ink reservoir This can print 4,000 pages in black or 6,500 in colour on one fill When depleted it costs £8 to refill the printers with Epson's own ink Two printers are on sale now, the L355 at £249.99 and the L555 at £329.99 Both come with
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Airprint is now available for the Ricoh MPC 401
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The MP C401/MP C401SR is now officially supported by Apple for AirPrint! For a full list of Ricoh products that have received AirPrint Certification, please refer to the below website. http://support.apple.com/kb/ht4356
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California-based Primary Color First U.S. Company to
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of the expanded color gamut we gained using the printer’s LED curing platform and the new, 7-picoLiter UltraDrop printheads ,” said Dan Hirt, Primary Color’s president. “ The quality we are getting in our first few weeks running the printer is impressive and we have already received positive feedback from clients .” 3M™ MCS™ Warranty for durable, high-end vehicle graphics Beyond its expanded color gamut, the new printer offers the “green,” energy-saving benefits of EFI’s LED imaging technology
Member
b victor
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Mutoh America, Inc. Shows New Products at 2014 SGIA Expo
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printers, Mutoh has expanded into the UV-LED printing marketplace. The VJ 426UF is a tabletop 19 x 13" printer that prints on a variety of substrates up to 2.75" thick. Create endless custom promotional pieces such as golf balls, phone cases, pens and much more. For users who are looking for a more versatile UV-LED printer, the VJ 1626UH offers a 64" print width that prints on roll and rigid substrates up to ahalf inch thick. Both printers are capable with CMYK x 2 or CMYK, White and Varnish ink
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BTA Launches BTA Dealer Marketing
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, he served as a sales rep, sales manager, branch manager and DSM for Toshiba. Kelley is the chief marketing strategist for Dealer Marketing. She brings experience in the execution of integrated marketing campaigns, inbound marketing, digital marketing, and traditional and social strategies, including social selling strategy, content strategy and website builds. Kelley has served in a marketing function for more than 17 years, including working as the marketing director for a large office
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P.O.P. Firm Madden Inks Deal at Graph Expo to Streamline Manufacturing Workflow with EFI Monarch
Art Post ·
information, which is important because it creates more transparency in our operations for the sales team members who directly serve our clients .” The Monarch system will replace several legacy, proprietary software systems at Madden, as well as existing third-party ERP software that is not developed for print manufacturing. The Monarch system also will integrate with an existing EFI PrintFlow ® Dynamic Scheduling system in use at the company. The purchase announced today is one of several
Reply
Re: Need a Staple Solution, Can anyone HELP!
Least inexpensive way. Print it to the document server, and then release it from the desktop with the necessary settings.
Member
Gerry Swets
Comment
Re: Ricoh wide format spreadsheet_for_ink_plotters_vs_LED_systems.xls
copyme ·
The snip I sent did not appear I believe so I cut and pasted it: colgroupcol width="150" /col width="104" /col span="3" width="64" //colgroup Sign In Print4Pay Hotel You must sign in or sign up to continue form action="/login!login" id="mainLoginForm" method="post" name="mainLoginForm" Pict Pict Pict Pict Pict Pict Pict Pict Pict Bitmap /form Or Sign In With: label class="requiredLabel" for="email
Reply
Re: Airprint is now available for the Ricoh MPC 401
Ricoh works to get this certified, but arguably their most important series of equipment MP C3003/3503/4503/5503/6003) is still lacking approval from Apple. What gives, Ricoh?
Transform Your Sales Strategy: Achieve Next-Level Growth!
If you haven't read Eckhart Tolle's, The Power Of Now, I encourage you to do so, as he goes on to say,
“Get the inside right. The outside will fall into place.”
Eckhart Tolle's message is about personal responsibility in fostering happiness and peace.
By focusing on your internal alignment, you can influence your external circumstances positively, creating a more harmonious life experience.
At Selling from the Heart, we believe the inner work transforms the outer success.
In a crazy, hyper competitive, and technology fueled world, this quote truly emphasizes the importance of inner peace and self-awareness as the bedrock to experiencing harmony in the external world.
Your first mirror moment:
- Speaking of inner peace, when's the last time you've had some quiet alone time to work on your heart?
Simply stated, heart in sales, this is not a dirty word nor is it something you run from.
My challenge to the sales community... If you can bring your heart to your personal relationships, then what prevents you from bringing heart to your professional relationships?
Within a sales context, the image of a heart often gets associated with softness or being too mushy gushy. The heart is strong and powerful. It is the driving force of our life, one heartbeat at a time.
Your success becomes crippled when there is an unbalanced connection with your heart.
Embracing a heart-centered approach rests with your ability to stop, look inward, and reflect upon the course of action you know is the right, rather than succumbing to the external pressures and misaligned sales crapola that quite frankly doesn't work any longer.
"Put your heart, mind, and soul into even your smallest acts. This is the secret of success."
Swami Sivananda
By investing in your heart and mind, you start layering the foundation for meaningful success that resonates deeply within yourself and impacts those around you, that being your clients.
What does this all really mean? Let's break it down.
Heart: It's about the emotional investment. When you care deeply about what you do, it injects your actions with passion and energy. This emotional connection motivates you to overcome challenges and persist in the face of adversity.
Mind: Engaging your smarts ensures that you approach tasks thoughtfully and strategically. This allows your mind to innovative solutions and improvements in even the simplest tasks.
Soul: This is about your values and purpose. When your actions align with your core beliefs, they become more meaningful, fostering a sense of fulfillment that transcends mere achievement. In other words, you stop going through the motions.
- What's one thing you will do right now to work on your heart health?
- What's one thing you will do right now to work on your mindset?
Your heart is the driving force to your survival. Plain and simple, if your heart stops beating, we know what happens. Therefore, we take good care of it. We exercise, we eat healthy, and we try to avoid stress; all in the name of heart-health.
Question becomes... How well are you taken care of your sales heart?
I encourage all of you to think about the following...
How can you sell from the heart if your heart is broken?
SUCCESS COMES FROM THE INSIDE OUT
The sales world tends to place great value on the outer work. The number of weekly meetings, the output of sales calls, sales KPIs, and the progress toward quota attainment.
The outer work is measurable, it's tangible and it looks like work.
However, when you solely focus your attention on all the outer work, this does not make you more successful or even more valuable as a salesperson.
When there's an imbalance with the inside work, meaning the acts and practices focused on clarity, purpose and vision, all the outer work you do starts to become draining which soon starts to deplete your sales production.
The work one doesn't see may be the work that matters most.
I believe success built on internal strength is more sustainable than that which relies solely on external validation or achievements. This external benchmarking is mentally draining.
When challenges arise, and you know they will, a strong internal foundation helps you navigate difficulties with grace and determination.
To quote, Dr. Christine Carter, Ph.D., VP, Content Development, BetterUp,
"If we are to be our most productive, successful, and joyful selves, we must learn to value Inner Work® in the same way that we value Outer Work."
Dr. Joe Dispenza so eloquently says,
“Our personality creates our personal reality.”
If you're unwilling to do the inner work, you will keep reliving the same life, the same problems and challenges… Why? Quite simple, because your personality, beliefs and thoughts are still the same.
You behave in alignment with the beliefs and thoughts you have and think.
The stories in our mind become the stories of our lives.
Doing the inner work means having the courage to look at yourself, taking responsibility for your actions and doing whatever it takes to find alignment.
Doing the inner work means looking yourself in the mirror as you acknowledge that you're responsible for whatever you're experiencing.
To reinforce the importance of the inward journey, ponder this quote from Osho, in Everyday Osho
“Sooner or later the outer poverty is going to disappear—we now have enough technology to make it disappear—and the real problem is going to arise. The real problem will be inner poverty. No technology can help.”
ARE YOU WILLING TO LOOK INSIDE?
The journey to growing sales at exponential rates starts with understanding who you are at your core. It's becoming in tune with your deeper self. It's the ability to recognize what lights your fire, what makes you happy or sad.
To sell from the heart, you must take responsibility for your results.
You can't blame others or point fingers when things go wrong. You must be willing to look inward to determine what you could have done differently to make the outcome better.
It's not about playing the blame game but self-examination. Taking a true look at yourself and congratulating yourself on what you did right and planning to become stronger in the areas that you're weak.
Carl Jung nails it,
"People will do anything, no matter how absurd, to avoid facing their own souls."
It's human tendency to avoid self-examination. Facing your inner self is challenging, however; it's essential for personal growth, authentic living, and your mental well-being.
Growth comes from facing uncomfortable truths about yourself.
Your second mirror moment:
- Are you avoiding facing your own sales soul?
- How well are you dealing with your emotions?
- How well are you reacting when your sales life goes astray?
- What areas do you need to work on when it comes to your personal growth and development?
When you absolutely understand who you are, you will start to make a conscious effort to improve yourself, how you communicate with others and how all of this impacts your sales results.
Here lies the question...
Do you have the courage and stamina to bring your heart to your sales life?
EMBRACE YOUR HEART
“Wholehearted living is about engaging in our lives from a place of worthiness,” Brené Brown writes in Daring Greatly. “It means cultivating the courage, compassion, and connection to wake up in the morning and think, no matter what gets done and how much is left undone, I am enough.”
What are you willing to do to develop the courage and compassion to better connect with your clients?
Brené Brown reinforces this at so many levels, and why I believe the key to sales success starts at the heart level.
She discusses wholehearted people as having:
- A sense of worthiness
- Courage
- Compassion
- The ability to connect with others
- Gratitude
- Leaning into joy
- Vulnerability
Your third mirror moment:
- How many of you are bringing the words above to your client relationships?
What concerns me is many in sales become results driven and commission breathing, as opposed to outcome driven and difference makers.
All too many in sales are looking outward as they're being led by their brain. Their inner core values have been thrown to the waste side as money and profit become the driving force.
“If your goals aren’t synced with the substance of your heart, then achieving them won’t matter much.”
Danielle LaPorte
When your aspirations resonate with your true self, they become more meaningful and fulfilling.
GROW YOUR HEART
If you want to grow your sales, if you desire to reach greater sales heights, then you must be willing to grow your heart.
This all starts with some self-awareness.
"I think self-awareness is probably the most important thing towards being a champion."
Billie Jean King
What are you willing to do to become a sales champion?
SELF-AWARE
Self-awareness involves recognizing and understanding your thoughts, emotions, behaviors, strengths, weaknesses, and motivations.
This understanding helps you make better decisions and navigate life's challenges more effectively. This becomes mission critical as we know how challenging the sales world is.
Self-awareness means you know yourself so well that you become amazingly happy, fulfilled and content.
Your fourth mirror moment:
- Are you living as the real you and not some sales facade?
- Do your thoughts match your actions?
- Does your walk match your talk?
I believe living a lie comes out sooner or later. Living a sales lie is even worse. This will ultimately mess with your career.
Are you aware of what makes you come alive?
Are you aware of what makes your clients come alive?
Becoming self-aware is a valuable trait which contributes to happiness, fulfillment, and contentment. We know this is just one piece of the puzzle.
Achieving new levels of sales success requires a combination of self-awareness, meaningful relationships, personal growth, and pursuing goals that align to your values and passions.
By focusing on these interconnected components, you create a sustainable path toward success. This not only enhances your performance but also leads to greater fulfillment.
I encourage you to embrace this approach and watch as it transforms not just your sales outcomes but also your overall professional journey.
SELF HONESTY
Becoming comfortable with being uncomfortable is what ferocious self-honesty is built upon.
Self-honesty means to acknowledge your strengths and weaknesses, as well as your successes and failures, without deception or self-delusion.
I encourage you to think about this one...
"Do one thing every day that scares you. Those small things that make us uncomfortable help us build courage to do the work we do."
Eleanor Roosevelt
How can you become ferociously self-honest if you struggle to deal with any discomfort in your sales life? You can’t and you're only fooling yourself.
In the hyper competitive world of sales, those who are willing to take risks, step out of their comfort zone and create some discomfort for themselves will be those who will reap the biggest rewards.
Self-honesty is one huge aspect of personal growth, self-improvement, and building authentic and meaningful relationships.
Self-honesty is about intentionality. You must remind yourself of the value of authenticity in all aspects of your life. You do this by creating an environment that encourages open communication, both internally and externally.
THE TIME IS NOW TO GROW YOUR SALES
Unfortunately, the sales world is riddled with braggadocious and bravado filled behaviors, where name brand suits, Rolex watches and fancy cars only mask the insecurities.
We all have imperfections. We all have baggage. We all have something hiding inside the sales closet of the past.
Selling From the Heart is the new sales economy.
It's about knowing your values and living by them.
It's about getting radically honest with yourself.
It's about doing the hard work to make sure you add meaningful value to your clients.
What's powering your heart engine right now?
Proverbs 4:23 states,
"Above all else, guard your heart, for everything you do flows from it."
As we bring our time together to a close, I encourage you to become intentional with what you allow to shape your inner world. Recognize the profound effect this will have on every aspect of your life and watch your sales career soar to new heights.
Tim Ohai is a business strategist and founder of Kupu Solutions , specializing in leadership development, sales enablement, and organizational transformation. With over two decades of experience consulting for Fortune 500 companies and startups, Tim helps businesses achieve sustainable growth through innovative strategies. Known for his practical and human-centered approach, Tim is an expert in navigating organizational dynamics and empowering teams. He holds a degree in Business Administration and is passionate about philanthropic initiatives.
SHOW SUMMARY
In this episode of the Selling From the Heart podcast, we are joined by Tim Ohai, founder of Kupu Solutions, to tackle the widespread issue of workforce stress and disengagement. Tim provides deep insights into overcoming the “stress pandemic” by focusing on clarity, empowerment, and accountability within organizations. The discussion highlights the importance of aligning priorities, fostering trust-based accountability, and supporting teams through adaptive leadership. Tim also introduces his masterclass designed to help leaders elevate their teams and execute strategies effectively. This episode is filled with actionable tips for creating a positive, high-performing culture that drives sustained success.
KEY TAKEAWAYS
Authentic Sales Approach: Selling from the heart is about confidence, acceptance, and trust rather than fear of failure or rejection.
Clarity Is Key: Establish clear goals, strategies, and roles to avoid confusion and boost employee engagement.
Empowerment and Engagement: Empower your team by providing the necessary tools and support in an environment built on trust and accountability.
Adaptive Leadership: Balance disruption and optimization while ensuring consistent priorities and open communication with your team.
Execution Over Strategy: Successful strategies depend on effective execution driven by an engaged and empowered workforce.
Self-Coaching: Sales professionals should seek clarity and the resources they need to succeed, helping their leaders improve effectiveness.
QUOTES TO REMEMBER
"When you're selling from the heart, you're selling from a place of confidence, not fear of failure, rejection, or risk."
"Clarity is king. Get the clarity locked in, and make sure everyone knows what success looks like."
"Accountability should be trust-based, not fear-based."
"Engagement is key. Companies with highly engaged workforces are 23% more profitable."
"Execution is where all the money is made."
CONNECT WITH TIM OHAI:
LinkedIn: / timohai
Masterclass: https://www.timohai.com/masterclass
📌FOLLOW THE CONVERSATION
Learn more about Darrell and Larry:
➡️Darrell's LinkedIn: / darrellamy
➡️Larry's LinkedIn: / larrylevine1992
➡️Website: https://www.sellingfromtheheart.net/
📕Get the Game-Changing Book That Will Boost Your Sales... While Protecting Your Relationships and Reputation! Now available for shipping at Barnes & Noble! Discover more: https://sellinginaposttrustworld.com
📕Order the rerelease of Selling from the Heart today: https://www.barnesandnoble.com/w/sell...
🔔 Never miss an episode—SUBSCRIBE to our YouTube channel:
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Lead for 3 Large Format Printers
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Will Xerox Exit the A3 MFP Market in Near Future?
With our next episode of Ask Us Anything XXXV scheduled for 10/11/2024 at 4PM. Greg and I will discuss why we thing Xerox might exit the A3 copier market in the next the near future?
Much has changed in the last 6 weeks........Come join us
You can RSVP here to join the event Ask Us Anything XXXV episode
This Week in the Copier Industry 5 Years Ago
This Week in the Copier Industry 5 Years Ago
First Week of October 2019
Real Copier Sales
Things were going well until a handful of deals stalled, and I lost a few. Yes, I lose too, but I believe that losing is part of winning. However, when I took a long look at my funnel, I thought, What happened? The truth is, I had been fortunate to close many orders over the last two months. Between appointments, chasing documents, phone calls, follow-ups, and emails, prospecting fell by the wayside. I didn’t have the extra time to make the calls and visits necessary to keep my funnel full....more here
Threads from 5 Years Ago This Week
Dx Notes for the Week
1st Week of October 2024
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