see attached file
MFP Copier Blog
If Today Is Your Birthday by Chris Polek for April 10th, 2023
MSP & IT & MSSP Industry Notes for April 9th, 2023
IT, MSP & MSSP Industry Notes
Sponsored by
April 10th, 2023
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.
Socura Launches Managed SASE (MSASE) Service to Secure the Hybrid Workforce
- announced the launch of its Managed SASE (Secure Access Service Edge) service in partnership with Palo Alto Networks’ Prisma
- industry researchers expect SASE to be a $60bn industry by 2027 fuelled by the rise of flexible working
- A UK Law in December of 2022 allowed millions to apply for flexible working hours
TRG Expands UK and European Operations with Acquisition of Symec Technologies
- Symec, formed in 2009, is a leading Mobile Technology Solutions and Managed Services company headquartered in Bristol, UK
- TRG is a global, privately owned managed services provider that manages the full lifecycle of every enterprise endpoint
- TRG has more than 10 million devices under management, with more than 5,000 customers
- The White House stated it is giving U.S. federal agencies 30 days to delete TikTok app from all government issued mobile devices, due to fears that the Chinese government could use the Chinese app to steal data
- Russell County Hospital of Kentucky stated that it will spend $2.5 million to implement solution to protect itself from future ransomware attacks.
- Minneapolis Public Schools of Minnesota notified an unknown number of students that their info was exposed after ransomware attack
- Los Angeles Unified School District of California notified 2,000 students that their info was exposed ransomware attack
- Pipefitters Local 537 Union Health of Massachusetts notified 3,000 members that their PHI may have been exposed after cyber attack
- Bridgewater-Raritan Regional School District of New Jersey notified 3,909 students that their info was exposed after a cyber attack
- More here
- Released it’s 2023 MSP Benchmark Report
- surveyed more than 1,000 managed services providers (MSPs) from the Americas, Europe, Middle East, Africa and the APAC region
- About 90% of respondents hailed automation as a crucial technology for their business because it improves efficiency, allows them to take on more clients and generates more revenue by automating common processes like endpoint management, monitoring, patching, ticket resolution and even cybersecurity
- More than half of the executive (64%) and technician (54%) respondents picked automation, including auto-remediation of tickets, as their top RMM feature
- In year-over-year comparison, there is 15% jump in respondents who chose cybersecurity as the top IT challenge their clients expect to face this year
- About 65% of respondents said most, or all, of their clients have asked for cybersecurity advice
- 90% of respondents agree that integration between core applications is critical to their business. It helps them streamline their processes, reduce duplication of efforts and automate repetitive tasks
Guardz Launches Dedicated Cybersecurity Platform for MSPs ...
- announced the launch of its dedicated cybersecurity platform for MSPs and IT professionals
- all-in-one cybersecurity solution, claims to cut operational and licensing costs up to 75%
- Guardz is a holistic cyber security and insurance solution designed for SMEs
The 20 MSP Announces Latest Round of Acquisitions, Bolsters National Presence
- The 20's M&A spree began last year with thirteen acquisitions, and has continued in 2023 with six deals closed
- announced the completion of three more MSP acquisitions
- UNI Computers (Kansas)
- CyberSecure IT Solutions (Florida)
- The Computing Edge (Oklahoma)
IT group swoops for Isle of Man business in third deal since change of ownership
- Reported on the businessdesk.com
- Apogee Corporation, has agreed the deal for Argon Business Systems
- Argon, providing IT-based services, while also having MPS (Managed Print Services) and other PS (Professional Services) capabilities
Emircom selects leading SymphonyAI enterprise AI SaaS solutions to accelerate digital ...
- announced a partnership with Emircom, the leading provider of information and communications technology (ICT) solutions in the UAE and KSA
- will deploy SymphonyAI IT and manufacturing solutions to Emircom customers across the Middle East
- Emircom operates across the Middle East and specializes in system integration and digital transformation
- SymphonyAI is building the leading enterprise AI SaaS company for digital transformation
Lock in on Cyber Security with ARCOA
- customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
- identifying assets that are usually passed over and often have significant value
- Technology Leader in MICR Engineering, Manufacturing & Distribution
- Founded in 1987, Rosetta Technologies Corporation (Rosetta) is a high-tech niche engineering, manufacturing and distribution business that consistently maintains profitability, vanguard technology and recurring growth. Since 2006, Rosetta stands alone as the sole supplier of Magnetic Ink Character Recognition (MICR) printing technology to Ricoh’s world-wide sales and distribution network
- Sold through RICOH's World-Wide Sales Force
- Predictable High Profits & Low Riskls
- Asking Price:$7,500,000
- Cash Flow:$1,313,000
- Gross Revenue:$8,225,000
- Apogee Managed Campus Portal for Apogee Managed Network Services delivers network insights and visibility alongside a modern and agile self-service support experience
- Real-time network insights enable campuses to offload network operations without sacrificing control
- Self-service support ticketing and management leverages Apogee investments and expertise in ServiceNow® to improve client agility and efficiency
Get to Know the Latest MyQ X 10.1
Lexmark partners with etherFAX solution
- Lexmark is part of Ninestar of China
- etherFAX services now built-into firmware of every Lexmark MFP
- customers can send documents to millions of etherFAX’s connected endpoints
This Week in the Copier Industry Twenty Years Ago
This Week in Copiers Twenty Years Ago
Second Week of April 2003
No words of wisdom today, just swamped with things at home and things at work. It's going to be a very busy spring!
Enjoy these awesome copier threads from 20 years ago
Ricoh Bolsters Product Line with.......
Art Post (Guest) ·
products, printers, scanners, digital duplicators and wide format engineering systems. In 2003, Ricoh Company Ltd. received the Gold Medal Award from the World Environmental Center for International Achievement in Sustainable Development. The Gold Medal was given to Ricoh for demonstrating preeminent leadership and contributing to worldwide environmental quality. Information about Ricoh's complete range of products and services can be accessed on the World Wide Web at www.ricoh-usa.com .
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Canon releases NPA
Art Post (Guest) ·
of Canon Inc. (NYSE: CAJ - News), today introduces the Canon Print Server Appliance (PSA), a Windows-Powered Network Print Appliance based on Windows 2000 with the Server Appliance Kit, as the resident operating system. The Canon Print Server Appliance (PSA) is a 1U Rack Mount turnkey server appliance that offloads the printing function from a general purpose server, thereby increasing overall network performance and printer availability uptime. IT Managers can use the appliance for near-zero
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Re: Sell The Solution II
Art Post (Guest) ·
RIcoh Family Group. It takes place every year @ Ricoh Headquarters in New Jersey. Throughout the contest period reps can enter as many solution sales as they want. The only rule is that it has to have at least one digital dupliucator. Points are awarded for each type of additional product that was sold in the order. One particular sale was from Al Wales from SouthEast Office Products in Alpharetta, GA. He packaged a JP8000, TCII, type80 controller, Fax, 1075, wide format analog copier all in one
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CL 7000 n saddle stitch finisher
Art Post (Guest) ·
Date: Friday, April 11, 2003 05:34 PM CL 7000 Product Manager (congrats on your new position!): Why or why can't we have a booklet saddle stitch finisher for the CL7000 or the CMF 7000. Canon has it, Minolta has it, Konica has it, and I'm not sure of the rest of the pack. A church, and association, a small corporation, a print for pay, a college, or school may want to make a booklet. Even if it only makes them at 3 books a minute! We can ot even step up to the plate. Personally, I have been
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Re: Is Ricoh #1 or is Canon?
It appears the distinction is that the Canon numbers include retail sales of personal copiers and Ricoh does not. Basicly meaning Ricoh Family does the most business with business.
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Re: Minolta (Monica) BETRL gives em 5 *'s
Art Post (Guest) ·
Exceptional Rating". CF3102 and CF2002 The Minolta's newest color copier-printer-scanners have the simplicity workgroups desire and the power and speed to handle workgroup productivity at an affordable price. In addition to 600 dpi x 1800 dpi equivalent resolution, the CF3102 and CF2002 utilize newly developed polymerized toner, which needs no oil for fusing, as well as the unique Minolta Advanced Color Conversion System (MACCS) for more precise reproduction of color tones. Finishing options include a
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Need to hear from Savin Dealers or Savin
Art Post (Guest) ·
What is the best price scenario to a end user in a church for a 28 ppm color printer w/duplexer? I need to know if the customer is telling the truth! Art
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Canon Rolls Out New Office Imaging Product Line
Art Post (Guest) ·
This system was shown at the AIIM/Print On Demand Show in NYC last week. I saw prints that we great, although I tend to believe most prints are great when there is nothing to compare them to. There was no banding of color, photos were ok and text was good. However, documents we saw were printed on high end stock. I would have liked to have seen what this system would do on regular bond. I asked and they claimed, they only had this type of stock for this system. 2:46 PM EST Mon., Apr. 07, 2003
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New Sharp FO-DC500 Super
Art Post (Guest) ·
SHARP Electronics Introduces The FO-DC500 Super G3 Document Communication System Sharp Electronics Corporation has introduced the new FO-DC500 Super G3 Document Communication System, the newest model in Sharp’s line of advanced facsimile-based solutions. Powered by a 16 page-per-minute engine, the FO-DC500 is completely modular, which is ideal for any growing business. With network scanning, network printing, web-based management, and remote diagnostics, the FO-DC500 offers a broad range of
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Price on 1022/1027 with print only raised $800!!!
I'm just finding out that the Type 1027 Print DIMM was discontinued March 31st. Did anyone get notification of this? On a seperate but related note...Ricoh has introduced a Print/Scan Kit for the 1022/1027 and the 1035/1045 that includes NIC and 64MB Memory but no reduction in cost from the items purchased seperately. Purchasing the items seperately will eventually not be an option. I get the impression that this is Ricoh's way to force memory at Ricoh's $300 price and eliminate $25 3rd party
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fax option on 1232sp
bmiller (Guest) ·
Hey Art, I hope the weather is better up there this week than last thursday and friday. Anyone know if you add the fax option and an xtra g3 interface if you can have 2 seperate RTI's and TTI's or will the machine just go to an open line? Thanks for your help
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700 Print User Codes
Graham ·
Is there any way to track prints by user code in an Aficio 700 using the peerless controller? I can't seem to make it work. Thanks Graham
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PostScript Printing Problem!!! HELP!!
Graham ·
I have a customer with MAC OS 8 and 9 on their systems and a new 1055 with a PS option installed. Whenever they print to the 1055 and try to print mulitple copies of a document they get the first copy then they get a postscript error and it won't print the subsequent pages. Any insight on this?? Thanks Graham
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Xerox & Kofax
Art Post (Guest) ·
-site scanning and document capture applications. The integration of Xerox's and Kofax's services and solutions will enable organizations to scan unlimited numbers of documents either on-site or to Xerox's imaging and repository facility in Hot Springs, Ark. Xerox Global Services was named a Kofax National Certified Solutions Provider as part of the expanded partnership. Xerox will sell and support Kofax's data and document capture offerings. Kofax has been a Xerox Premier Business Partner since
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Re: GEM Promo Pricing
I have e-mailed Barbara Lindley asking for Ricoh GEM/GSA Promo pricing; without a reply. I checked yesterday on ROL and it is not listed. I don't know about you guys but if we treated our customers and ran our business they way Ricoh does it wouldn't be neccessary to be a member of this site any longer;-/ It was kind of interesting to have watched Xerox decimate their customer/dealer base and now Ricoh seems to be heading down the same path.
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Re: Price on 1022/1027 with print only raised $800!!!
The Type 1022/1027 Printer/Scanner Kit #001498MIU just showed up on the last Pricing dated Feb 28th and didn't have any kind of explanation. I called Ricoh Customer Service (Lainee Rountree in case she handles your account also) and was given the rundown on the new "Kit" and the fact that the Print DIMMS had been discontinued March 31st without notice. She volunteered to send me documentation but I haven't seen it yet.
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Re: 3800cmf and a fourth paper tray?
Ted ·
The problem is when you add the copier feature to the print drivers, the print drivers and I believe the operation panel won't recognize the 4th drawer.
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Re: 1060 Scanning and OCR
Art Post (Guest) ·
disk.... and then their system halted. ( I thought, one of those days). I restarted the system and then inserted the Textbridge 11. It installed in a few minutes and then went into a self test mode. It found the Ricoh TWAIN driver and then tested the connection from the 1224/1232 to PC. It worked, we then scanned a 5 page doc, the textbridge software is awesome (I figured it out). It was three steps to OCR and then open in a rod doc for final editing! I then tried a test with a pre printed form
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Re: Price on 1022/1027 with print only raised $800!!!
I have a promo cost of $573 for this option. (Print Scan DIMM, Network Card, 64MB RAM). Even if they do raise it to the $855 - after offering it at $573, I would imagine promos would continue or there will be a riot - but at $855 for the package, it is less than the printer only option with the two additional pieces that are necessary anyway (unless you get your memory elsewhere, then it is a little more).
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Re: GEM Promo Pricing
Ted ·
Well, they are still accepting orders using GEM Promo for qualified accounts. I just sent one in last week, and it went through. What I heard was that the Gov. people through a fit because Ricoh was allowing special pricing reserved for them to be used by "normal" customers. In order to meet the Gov's requirements, Ricoh can not offer the special Gov pricing to "normal" customers. Makes sense to me.
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Re: 6513 and glossy postcard stock
Brad (Guest) ·
We have had success using 10 and 12pt. King James Cast coat paper from the bypass. I reccommend printing on the non gloss side first.
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Re: PostScript Printing Problem!!! HELP!!
Graham ·
Nope, it's maxed! Looks like it was a print controller firmware issue
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Re: OCE TDS 400
JasonR ·
Postermode uses about 100% more toner than a normal print and is used for... guess what? Posters! Seriously, you use this if you have large areas of black fill, it will make the areas fill in much better. It does not affect the speed of the engine.
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Re: fax option on 1232sp
bmiller (Guest) ·
thats what i thought, but I can not get the fax options to operate seperatley. I need to business's to share one device w/ two seperate fax options and two seperate phone lines... If anyone knows, please let me know how it is set up.....
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Re: fax option on 1232sp
This isn't much help but on the Fax 5510L with the two G-3 modems you can input two separate RTI info.
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Re: 1224/1232 BEWARE
Gregory (Guest) ·
No Kidding! Ricoh says 1200 per CYMK. One of my clients used the black within 520 pages. Color is still running. Definitely sell supplies with the order!
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Re: TR MicroPress & Aficio 1060 & 1075
Didn't I read last week that TR for the 1075 was launched by Ricoh.
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Re: TR MicroPress & Aficio 1060 & 1075
I haven't seen anything about this. No news as of today on the Ricoh and Aficio League sites. It is really frustrating when you have customers that have been waiting months to see these...
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which software?
mug (Guest) ·
Application: The pre-printed forms are in red. The customer fills out the information in black text along with some handwriting. The customer only wants to capture the black text/handwriting data. They like to leave all the areas in red out. Is there a software that determines what to OCR?
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RMAP Ship-Ins and Discounted Service
Is anyone else having an issue with Ricoh RMAP ship-ins? We get ship-ins with 30-38% discounted service from Ricoh & RBS. Ricoh has threaten us stating if we do not accept these we will not be allowed to ship-out to other areas. And to add insult to injury Ricoh states, in writing, we can not deviate from the published RMAP service pricing...but they can! Although I just heard about an RBS location that refused a Ricoh Corp. ship-in on the basis the heavily discounted service rate was not
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RPCS Drivers
Graham ·
Is there any reason that the RPCS print drivers will not recognize staple and punch units without the use of SmartNet Monitor for client? This is a major issue as there are not many network admins who what to install a separate utility on their server to handle this. We have been using PCL drivers for server based installs for this very reason since they DO find the staple and punch. Any input? Thanks Graham
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OCE TDS 400
Up against the Oce TDS400. Some differences I have... Speed, Quality of Scan, Save Space, Print on page not raised, etc. I notice that the Oce has two print quality modes, normal and poster. Does anyone know the difference between these and if one slows the print speed down?
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PostScript Question
Ted ·
I noticed on the 1015/1018/1018D that one of the notes by the Postscript option states that the postscript is required for apple and UNIX printing. I knew it was required for apple, but not for UNIX. Here is my observation and question. None of the other machines have a note by the postscript regarding UNIX. Do we need the postscript option, say on a 1060 also, if they are going to print from a UNIX environment?
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What accounts qualify as a GEM acct.?
Ted ·
There has been some discussion and confusion as to what accounts exactly qualify for GEM Promo pricing. The answer is any account that qualifies as a GEM Acct.. Attached is a document from Ricoh's DMAP pricing which states what are and are not GEM accts. This chould clear up any confusion. In short, any school, religious institution, or ANY 501 (c)(3) tax exempt entity qualifies
This Week in the Copier Industry 15 Years Ago
This Week in Copiers Fifteen Years Ago
Second Week of April 2008
Real Copier Sales
What I have learned that makes a big difference in how I continue to make quota each month. Read the quotes posted here on the p4p. This site has probably 1000 years worth of experience right here at your fingertips. I can't begin to tell you how many times a day I will log on to find an answer to a question. Art keeps such a history of posts that covers virtually any problem or question you come across. read more here
Enjoy These awesome copiers threads from 15 years ago
Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business
Art Post (Guest) ·
stronger as a result." Upon consummation of the transaction, DOIC will become a wholly-owned subsidiary of Konica Minolta, and will maintain its current offices in St. Petersburg, Florida and elsewhere. Konica Minolta will supplement the product mix including network-ready multifunctional products (print, copy, fax and scan all in one system) and network printers in DOIC markets beginning in mid-2008. DOIC will continue servicing its customers with its highly trained sales and service teams. Frazier
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Konica Minolta and Oce' Strengthens Buisness Alliance
Neal ·
Office printing systems: Konica Minolta will supply its products to Oce on an OEM basis, from its entire product line. Production printing systems: Both companies will supply products to each other on OEM basis. For the joint developed products, each party will sell through each sales channel with each brand. This strategic business alliance will provide Konica Minolta with entry to one of the most extensive provider in the industry for office as well as production printing systems and related
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RICOH AMERICAS CORPORATION UNVEILS
Art Post (Guest) ·
7500 Series. To meet the changing needs of the marketplace, Ricoh upgraded the Aficio MP 5500/MP 6500/MP 7500 Series and increased its print speeds to offer users more efficient and productive copiers at an aggressive price point. With speeds of 60 pages per minute (ppm), 70 ppm and 80 ppm, respectively, the Aficio MP 6000/MP 7000/MP 8000 Series provides users with professional, high-quality, black and white prints. In addition, quick warm-up times and a single-pass duplexing document feeder that
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Ricoh May Miss Profit Target as U.S. Sales
Art Post (Guest) ·
Ricoh May Miss Profit Target as U.S. Sales Decline, Nikkei Says By Jason Clenfield April 12 (Bloomberg) -- Ricoh Co. of Japan may miss its pretax profit target for the 12 months ended March 31 this year because of weak sales in the U.S., the Nikkei newspaper said, without citing where it got the information. The maker of copiers and printers is expected to report pretax profit of 180 billion yen ($1.8 billion) for fiscal 2008, down from an earlier estimate of 192 billion yen, the Nikkei said
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RICOH PRODUCTION PRINTING BUSINESS GROUP CONDUCTS EDUCATIONAL SEMINARS
Art Post (Guest) ·
president of Marketing, PPBG, Ricoh Americas Corporation. For more information on PPBG please visit www.ricoh-usa.com/ppbg . About Ricoh’s Production Printing Business Group The Production Printing Business Group (PPBG) of Ricoh Americas Corporation is dedicated to delivering state-of-the-art, high-speed production systems that provide efficient document workflows with high-volume production printing and finishing. Incorporating superior engineering, service, reliable technology, and extensive software
CANON U.S.A. DELIVERS TWO NEW PRINT CONTROLLERS TO HELP REALIZE THE FULL POTENTIAL OF
Art Post (Guest) ·
color intensive corporate environments that require color accuracy. “The new ColorPASS-GX200 and imagePASS-H1 will allow businesses and mid-level production users to achieve faster processing, unimagined color output, and benefit from extraordinary control over their printed color documents,” said Sam Yoshida, vice president and general manager, Enterprise Systems Division, Canon U.S.A. “By better managing the color print process using these feature-rich controllers, users will be able to
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CANON U.S.A. ADDS TWO NEW MULTIFUNCTION SYSTEMS TO ITS COLOR imageRUNNER SERIES FOR S
Art Post (Guest) ·
Lake Success, N.Y., April 1, 2008 – Canon U.S.A., Inc., a leader in document imaging and office solutions, today announced the addition of the Color imageRUNNER C3480 Series and the Color imageRUNNER C3080 Series. Joining the Color imageRUNNER C2550 announced in February 2008, the Color imageRUNNER C3480/C3080 Series models bring time-savings, performance and high-quality output to smaller offices and workgroup environments. With print speeds of up to 34/30 pages-per-minute (ppm) in monochrome
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Used Copier Sales
Deanw ·
We used to do great business in used. Good for the company and great commission for sales rep, seems like used has driedup now - anyone else having the same problem? Any suggestions on how to reverse this trend?
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CANON U.S.A. BRINGS THE POWER OF ITS imageRUNNER LINE TO THE DESKTOP WITH THE ADDITIO
Art Post (Guest) ·
printers are powered by the same high-performance system architecture developed for Canon’s Color imageRUNNER line -- delivering extraordinary productivity, robust functionality and enhanced processing capacity. The new models provide fast first-printout times and high-quality letter-sized output speeds of up to 30 pages per minute (ppm) in color and 31ppm in black-and-white, as well as 1200 X 1200 dots-per-inch (dpi) resolution. These models also produce remarkable color and monochrome documents
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Ricoh 615c
Jomama (Guest) ·
Last year this machine was getting some bad press and I'm just wondering if things have improved. Is anybody selling it? Hows the color? Hows the service?
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business
Art Post (Guest) ·
Also, internally Konica/Minolta just announced Alan Nielsen as the SR. VP of Dealer Sales...
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business
Art Post (Guest) ·
This was posted last night by another Canon P4P member. Now that Xerox has purchased Global, and KM has purchased Danka...........well that makes a total of 2 large distribution channels that will no longer be Canon re-sellers. The Global deal stung a little, but this is really going to hurt. Maybe Ikon is in Canon's sights? For Canon's sake, I would sure hope so because if I were Ricoh, I know I would be planning my next move. Ricoh dodged a bullet on this one (Danka). If Ricoh were to go
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Address Book Upload for Ricoh MP2550
Could someone give me instructions on how to upload an address book for an MP2550?
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Re: Salespeople Get No Respect?
Art Post (Guest) ·
so in conclusion to the story, management blamed sales person for cc'ing Red in an email to management. Salesperson thought it would be GOOD that they know also. Nothing is being done about the nasty vm's. Salesperson then stated they will just not acknowledge Red anymore. So, it is almost two weeks later nothing is delivered, backordered from Ricoh on accessories, and no delivery in site for at least 7 or eight more days. Salesperson is now looking for a NEW job!
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Re: PB3050 on an MP5000
DRichard (Guest) ·
Problem "solved"? We have the basic version of this model, (no HDD, extra memory, etc.) So no auto continue feature. If we add the document server (HDD) we will then gain auto continue. It would be nice if Ricoh mentioned this in compatibility notes (Product Support Guide). We have a customer who may not like paying for an LCT to do large uninterrupted copy jobs, only to find their job incomplete and the copier waiting for them to press the start button again. Thanks for opportunity to
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Re: Copier life expectancy
Jomama Posted Mon April 14 2008 07:51 AM quote: It is actually the law that any manufacturer must maintain parts for 7 years after the last date that the product is sold new. What kind of law? How would that be enforced on overseas manufacturers? Beats me...all I can say is that in the 27 years I've been in the business, I have represented every manufacturer except Xerox and Sharp (including some not around anymore like Saxon and 3M) and everyone says the same thing. How does the U.S. get
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RBS "Rules of Engagement"
Art Post (Guest) ·
In a letter to RFG Dealers Kirk Yoshida outlines a new rule of engagement for RBS. Basically RBS is not to solicit business from any account which is a Ricoh, Lanier or Savin customer of an RFG Dealer! send me an email and I will email you a copy of the letter if needed.
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Re: Konica Minolta Pro 1050
5050 (Guest) ·
.005 is still very profitable on this device....One great way to displace this machine is with a duplicator: It's a niche market but if you find Low Coverage Environments that need to run very heavy or a substrate not conducive to heat....Trust me,,,just demo your dup - You'll win.
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Re: Kofax Capture compatible with 8025e
Art Post (Guest) ·
I have little experience but I do remember presenting a solution with kofax with a ricoh scanner. At that time I needed to purchase a kofax Adrenaline 650 board for the scanner or the pc, can't remember. You will also need to know what version of Kofax Capture/Ascent Capture they are using. Check with them http://knowledgebase.kofax.com/faqsearch/search.aspx
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Re: IP Fax, Internet Fax, or LAN Fax
To me it sounds like they need to get a dedicated fax line instead of trying to compensate with software. This would be most simple and most reliable.
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Re: IP Fax, Internet Fax, or LAN Fax
Jay ·
quote: To me it sounds like they need to get a dedicated fax line instead of trying to compensate with software. This would be most simple and most reliable. I don't see anyone recommending software for this issue in this thread. Obviously a dedicated fax line would be the best solution but my interpretation of the OP's message is that they were trying to avoid that.
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Re: IP Fax, Internet Fax, or LAN Fax
Jay ·
quote: What I mean is that while there are other solutions, #1. how much money can you make on them #2. do you or your service department really want to learn and support them? #1. It means we can separate ourselves from the other guys that tell the customer that they need another dedicated fax line at $30 to $50 a month. #2 Sure it's a bit of a risk at first but it's a $99.00 piece with a one year warranty. Let the customer know up front that it's not covered under the maintenance program
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Re: Used Copier Sales
That's puzzling. It should be better now than ever with economic factors being what they are and what does the 2550 do that the 2022 doesn't do? Color scanning? Is that worth paying double? What about used color? We are finally seeing good used color boxes (other than the original 1200 series that we would never put back out) becoming available. Used digital Wide Format has merit if you know where to look. We don't do much cost per copy that includes the equipment but it is a sales strategy
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Re: user codes on ricoh printers
Art Post (Guest) ·
I have a CL3000 and if I added the hd, I would then get these additional features: Locked Print and Sample Print. What I would do is downlaod the RPCS driver for the CL3500, and then add the HD and see what additionals features are avaialble. I would say it has to do with the hard drive, however check out the driver first.
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Re: Whose is Gonna Acquire Who in 08!
Art Post (Guest) ·
Looks like I forgot to include KonicaMinolta, just goes to show you that you can't figure out this business!
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Re: user codes on ricoh printers
into the printer, then go into Configuration/User Authentication and select what you want to manage. Then as Art said, you'll need to enter the user code into the print driver. With the RPCS it is a one time thing and it's computer specific. With PCL, you can change the user code as you like. Another note, you have to do something to initialize or tell the printer it has a hard drive, this is beyond me and usually our service department does this.
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Re: W2400 Embedded Printing
Here's an update on the printing problem. When using our windows drivers, it seems as though the print output is predicated on the application. For example, let's say you create a custom size that is 36"x100". If you were to print a 36"x50" file out of Catia (using the custom page size you set up previously), you will get 50" inches of drawing image and then 50" of blank paper. If you repeat this procedure but print a document out of MS Word, you will get 50" of image and then the W2400 cuts
Reply
Re: RICOH AMERICAS CORPORATION UNVEILS
IT Dude ·
Why no color scanning? This lack cost me a deal against Xerox!!!
Reply
Re: Copier life expectancy
Neal ·
I would say as long as they have parts available, whether new parts or from old trade ins. One of the conversations that I have with people is that unlike before, our systems now have two lives to consider. Because our systems are now an intergral part of the overall technology of a business or organization, they need to not only realize that there are both a mechanical and a functional lifespan to their system. As I said earler, as long as there are parts available, we can keep a copier going
Reply
Re: Copier life expectancy
Jomama (Guest) ·
Yes, I agree, most companies outgrow their copier. Obviously, the most important change was in connectivity. Digital technology and modular technology added to reliability and total uptime for productivity. Whereas with analog machines, they are older, cheaper and they can be rebuilt until the cows come home.
Reply
Re: Copier life expectancy
Jay ·
Ricoh use to claim that they would guarantee parts availability for 7 years after a product was discontinued. Not sure if that still holds true but that was the standard.
Reply
Re: Copier life expectancy
As for the parts availability of any of the Ricoh series, you can find that info on ROL under the Parts Bulletins.
Reply
Re: Copier life expectancy
Art Post (Guest) ·
Heres how Ricoh does it: "The period of assured parts avialability is seven years from Ricoh Corporation's product discontinuation date. After the Final Month of Assumed Availability for a discontinued model, procurement of such parts may not be available. After the termination of Parts Availability, theere is a high risk of being unable to obtain such parts."
Topic
Kofax Capture compatible with 8025e
NOEservice (Guest) ·
Had a customer ask if their Savin 8025e was compatible with Kofax Capture. Can anybody help with this question?
Topic
Sorters for Duplicators
I have not been asked this question in 15 years, so I need some help from all. Risograph used to have a 27 bin sorter that could be attached to their duplicators but cost about the same price as the duplicator itself. They were cumbersome and really defeated the purpose of what a duplicator was designed to do, but nevertheless, they did sort. I have a new customer that wants to see if they are still available for the Ricoh series. Ricoh tells me that they are partnering with MBM Corp for
Topic
Document Mall
IT Dude ·
Looking for some feedback about Doc Mall? Is anyone selling this service, and if so how is it working for you and the end user? Is there much money to be made? Thanks in advance for any replies.
Topic
IRGA Show
Art Post (Guest) ·
Heard today Ricoh is showing a 10ppm (possible upgrade to 480W) and a 14 ppm system. WOW! Jopefully one of these will have color scanning
-=Good Selling=-
Attention Sales World... Are You Using Clear, Concise And Connecting Language?
"A man's character may be learned from the adjectives which he habitually uses in conversation.
Mark Twain
What adjectives are you using when engaging in conversation with your clients?
I believe many in sales are not paying attention to the specific words they use. These words get spewed out automatically as you expect them to accurately convey a message.
Have you ever given thought to how your clients feel with your messaging and communication?
Words matter and so does your messaging.
Mark Twain once observed that “the difference between the right word and the almost-right word is the difference between lightning and a lightning bug.”
I'm a firm believer that you must use your words wisely.
Being clear and concise with your words does matter.
With trust being anemically low, you can no longer take communication for granted. Just because words are coming out of your mouth doesn’t mean your point is getting across.
Think about how this applies to environments where relationships matter, it’s worth being intentional with your words.
In a world where first impressions mean something, where trust is low and credibility matters... My question to all of you, how are you expanding your vocabulary to effectively connect with your clients and future clients?
THERE IS POWER BEHIND WORDS
"Words are singularly the most powerful force available to humanity. We can choose to use this force constructively with words of encouragement, or destructively using words of despair. Words have energy and power with the ability to help, to heal, to hinder, to hurt, to harm, to humiliate and to humble."
Yehuda Berg
You never know when one word, one sentence or one paragraph can positively affect someone's day. On the flip side, failing to pay attention to the words you use may negatively impact their day, their thoughts or how they feel about you.
You must align your words, voice inflection, tonality, eye expression, and body language, in an honest exchange. This is what Selling from the Heart is all about.
You must become disciplined to speak in a manner which conveys respect, credibility and humility.
Polishing one's vocabulary is the sign of a mature sales professional.
Thich Nhat Hanh, a contemporary Buddhist monk, global peace worker, and the author of, Being Peace, shares... "Speaking honestly in any negotiation between individuals or groups is necessary. Speaking the truth in a loving way is also necessary."
Hahn goes on to say, "We must be 'lovingly honest'; we must discipline ourselves to speak in a manner that conveys respect, gentleness, and humility."
How can you apply this to your communication?
Let's pause for a moment and reflect on how society in general views the sales world...
Now, I would like for you to think about how you are carrying yourself, the words you are using, the messaging you are using, and how all of this might be connecting or disconnecting you from your clients.
WORDS AND YOUR MESSAGING ARE LIKE SEEDS
Napoleon Hill once said,
"Think twice before you speak, because your words and influence will plant the seed of either success or failure in the mind of another."
You have a choice in the kinds of words you use.
Proverbs 18:21 states, “Words kill, words give life; they’re either poison or fruit—you choose.”
When you consistently plant the vocabulary seeds of professionalism, you will reap a fruitful sales life.
To quote Robert Louis Stevenson,
"Don't judge each day by the harvest you reap, but by the seeds you plant."
Think about how you're communicating with your clients, what may be going on in their world? What can you do to build them up and to provide them comfort in knowing you can help?
I encourage all of you to plant the biggest seed of all, and this would be the seed of being impeccable with your words.
In Don Miguel Ruiz’s amazing book, The Four Agreements, the first agreement is to be impeccable with your words. This means that before you speak, you choose your words carefully as they have the power to create or destroy.
Be thoughtful about what you say and how you say it. Every time you open your mouth becomes an opportunity for you to stay true to yourself and what you value.
This is why I believe that using plain simple language removes the barrier between your clients, your future clients and yourself.
This will set you apart from all the other salespeople. This allows you to move from communication to connection. And isn't this what you want?
CRYSTAL CLEAR COMMUNICATION ALLOWS CONNECTION
"Speak clearly, if you speak at all; carve every word before you let it fall."
Oliver Wendell Holmes, Sr.
Was Oliver Wendell Holmes, Sr. onto something when it came to communication?
Back in the 1800's, he surrounded himself with the literary legends, such as Ralph Waldo Emerson, and Henry Wadsworth Longfellow. Together, they left a massive imprint within the literary world of the 19th century that flows right into the present.
Why am I bringing this into this message? Because of another one his quotes...
"Language is the blood of the soul into which thoughts run and out of which they grow."
Whether you're a tenured salesperson, sales leader or just starting out your career, the language you use, how you communicate it and how well you engage in meaningful conversations are foundational skill sets you must master to catapult your sales career.
Salespeople, well over 200 years ago they were writing about it.
Connection leverages influence. Are you influencing your clients? If not, then who is?
If you want to elevate yourself to new sales heights, you must hone in on developing your conversational, people and relational skills.
SALES JARGON, COMPLICATED WORDS AND PROFANITY
Allow this quote to sink in for a moment,
"Jargon allows us to camouflage intellectual poverty with verbal extravagance."
David Pratt, Foreign Editor, Sunday Herald
What's concerning is how many salespeople use the same, overused sets of sales jargon to describe situations as a replacement for just speaking plain old normal language.
Are you using simple and straightforward language to connect with your clients?
Hiding behind catch phrases and buzzwords is not a cool way to lead your sales life.
We live in a world where people love using profanity to drive home their points.
They insist this is part of their authenticity. They insist this is being true to who they are.
Profanity might be what the cool people like to use, however; I urge you to think twice before dropping that F-Bomb or S-Bomb.
Whatever the case may be, I urge you to build your vocabulary by reading and studying so that you can express yourself simply and eloquently.
“The definition of genius is taking the complex and making it simple.”
Albert Einstein
Therefore, stop hiding behind complex sales phrases, jargon and crapola!
Empty sales reps cover up their lack of understanding and experience with science, jargon, and overly complicated sales phrases, all because they think it sounds good.
Hello! All this does is confuse, alienate and distract you and your clients from business betterment.
You can't hide behind simplicity. Think about it.
Salespeople and yes, even sales leaders... Your clients deserve plain, simple and easy to understand language when communicating with them.
- Simplicity gets your message across.
- Simplicity is understandable.
- Simplicity requires less time to explain.
In other words, using unclear and overly complicated cliche ridden sales jargon reflects upon you with unclarity and canned thinking.
CLEAR, SIMPLE BUSINESS LANGUAGE
Language connects people, and it nurtures connections. It allows us to form, build and grow relationships, whether personal or professional.
Albert Einstein once said,
"If you can’t explain something simply, you don’t understand it well.”
Using plain and simple language is not a sign of sales weakness!
Industry jargon can become a habit.
Salespeople assume it sounds impressive to use big words and flowery sales language.
I ask all of you to...
- Ditch your ego - An important part of embracing plain language is letting go of your desire to use impressive words.
- Keep it simple - Use familiar and easy to understand words.
Think about simplicity as you watch the following video, courtesy of Siegel and Gale. They are a brand strategy and design company out of New York City. Its corporate tagline is “Simple is smart.” Each year, they release a study called a "The World's Simplest Brands".
In your conversations, the only thing you can control is yourself, your behavior, and how you carry yourself.
Imagine how your client conversations could turn out by speaking effectively and listening consciously. You and your clients leave conversations energized, inspired and action oriented.
Simplicity creates connection and simplicity creates loyalty!
Are you using clear, concise and connecting language with your clients?
Welcome to the Selling from the Heart podcast. Our latest episode is with Bret Barrie, the National Director of Corporate Accounts at Urgo Medical North America, as well as the author of The Selling Edge and Promoted. Transitioning from individual contributor to sales leader is not a clear-cut process.
It takes nuance and Bret shares the 3 things you need to be successful: build your personal brand, have career-oriented discussions with the higher-ups, and develop a career roadmap. Not only can this drive your career forward, but it also shows that you care enough to want leadership. The trio also shares their sales manager nightmare stories that all sales reps can relate to!
HIGHLIGHT QUOTES
Be intentional about building your personal brand - Bret: "Really be mindful of how you're acting and how that's being perceived by those above you, especially senior leaders. You're going to want their endorsement for a job at some point if want to go that path."
Take the initiative to have career-oriented discussions with your leaders - Bret: "Once you do determine that this is the route you want to go, you need to let your manager know, whether it's in a one-on-one meeting, I think annual reviews and midyear reviews, these are great times to engage in career-oriented discussions."
A career roadmap reveals the steps you need to take to become a leader - Bret: "Build out a career roadmap and you can almost do a gap analysis on yourself to identify what are you going to have to do in the next job? What are the skills that are required? And how do you get that experience?"
Connect with Bret and get his books:
LinkedIn: https://www.linkedin.com/in/bretbarrie/
Website: https://bretbarrie.com/
Amazon: https://www.amazon.com/stores/Bret-J-...
Learn more about Darrell and Larry:
Darrell: https://www.linkedin.com/in/darrellamy/
Larry: https://www.linkedin.com/in/larrylevi...
Website: https://www.sellingfromtheheart.net/
Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.
Selling from the Heart Experience tickets available HERE
https://sellingfromtheheartexperience...
Please visit WHYINSTITUTE.COM
Please go to WORKBETTERNOW.COM
https://www.workbetternow.com/
Click for your Daily Dose of Inspiration
https://www.sellingfromtheheart.net/d...
Check out the 2023 Authentic Selling Challenge
https://authenticsellingchallenge.com/
Get your Insiders Group FREE PASS here
This Week in the Copier Industry 10 Years Ago
This Week in Copiers Ten Years Ago
Second Week of April 2013
Real Copier Sales
I’m digging into the memory banks for this. From 1986-1998. I was the Founder of Atlantic Office Systems in New Jersey. In the beginning Atlantic Office Systems was not an Authorized Dealer for any manufacturer. Atlantic Office Systems rose from the ashes of Copy Machine Specialists (Authorized Minolta copier dealer in central New Jersey) after they closed their doors in early 1986. I still remember the end quite clearly. There was not enough cash to make payroll for everyone, and as we received our checks we all bolted for the bank to cash the check. Some of us were lucky and some were not. It was a bad outcome for a company that had a lot going for it. more here
Enjoy these awesome copier threads from 10 years ago
Global Imaging Systems Acquires Zeno Office Solutions, Inc.; Expands Business in Flor
Art Post (Guest) ·
acquisitions, Global Imaging Systems. “This acquisition expands our business in Florida, complementing the existing footprint with Saxon Business Systems.” Zeno Office Solutions will immediately add Xerox’s full range of office and printing technology, including its market-leading managed print services to its portfolio. The company has distributed Canon, Ricoh and Samsung products in addition to providing document management, production print and mail solutions, and printer fleet and facilities
Topic
Sharp Validates Print Audit Embedded for Sharp OSA®-enabled MFPs with Support for Sec
Art Post (Guest) ·
use with Sharp OSA-enabled multifunction peripherals (MFPs). The new version was validated through Sharp’s Partner Program. It adds secure release and pull-printing capabilities to Print Audit Embedded for Sharp. Print Audit Embedded installs directly onto supported Sharp OSA-enabled MFPs, allowing users to control and recover printing, copying, faxing and scanning costs. Seamlessly integrated with desktop versions of Print Audit 6 and Print Audit Secure, Embedded is a complete document
Topic
Konica Minolta Launches Cloud-Based Document Management Service
Art Post (Guest) ·
advanced document management technologies and IT Services. The company focuses on complete business solutions including production print systems, digital presses, multifunctional products (MFPs), managed print services, vertical application solutions and related services and supplies. Konica Minolta has won numerous awards and recognition including being recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for six years in a row. For the third consecutive year
Topic
ricoh wide format "reverse order print"
Art Post (Guest) ·
Geesh, I can't tell you how upset I am with ricoh. Last Friday I spoke with the product manager for the wide format division. Let me regress a moment, I sold a Ricoh W5100en to a new account. One of the specs that the prospect required was the need to batch print pdf's (now you know what some of my other threads were in reference to on the forums). Since there is no more Ratio controller batch plotting must be done through the on board "web print tools", you input the IP address and then a
Topic
Nuance Communications Inc. : Nuance Webinar Series Helps Enterprises Drive Maximum Va
Art Post (Guest) ·
enterprise workflows. It delivers an end-to-end solution that supports workflows from MFPs to desktop and mobile devices to the cloud. Nuance has global channel partnerships with nearly every MFP and scanning vendor, including Brother, Canon/Océ, Fuji Xerox, HP, Kodak, Konica Minolta, Kyocera, Ricoh/IKON, Visioneer and Xerox - each of which currently sells or bundles Nuance solutions through dealers or as part of MPS portfolios. About Nuance Communications, Inc Nuance Communications, Inc. (NASDAQ
Topic
Ricoh TotalFlow Intelligent Marketing Solutions help print service providers go beyon
Art Post (Guest) ·
streamlines business customers’ marketing operations by automating their ordering, processes, production and management of marketing assets, templates and finished products. Ricoh TotalFlow Intelligent Marketing Solutions are the latest example of Ricoh’s Business Information Solutions approach, which tailors custom solutions to clients’ most urgent business challenges. “Print service providers are working harder than ever with margins that are only getting slimmer,” said Dominic Pontrelli
Topic
Xerox Authorized Sales Agent
Czech ·
Hello, Does anyone have any experience as a Xerox Authorized Sales Agents? On the Xerox website, it states that upfront business costs can be $50k-$100k. What sort of business upfront costs are there? - Leasing space - Demo room - Anything else?
Topic
Newest Color MFPs Feature Enhancements for Productivity, Efficiency and Low Energy Co
Art Post (Guest) ·
Newest Color MFPs Feature Enhancements for Productivity, Efficiency and Low Energy Consumption By: Reporting Company April 10th, 2013 Industry News Ramsey, N.J. – April 10, 2013 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the launch of the bizhub® C364e/C284e/C224e Series of Color Multifunctional Products (MFP – print, copy, scan and fax all in one system). Adopting Konica Minolta’s award-winning INFO-Palette design for multi-touch functionality, these
Topic
Ricoh Document Production Center Optimization services help streamline large-scale pr
Art Post (Guest) ·
highly scalable workflows. The services exemplify Ricoh's Business Information Solutions approach, which tailors custom solutions to clients' most urgent business challenges. Ricoh Document Production Center Optimization services support Gartner's "Automated Document Factory 2.0 (ADF 2.0)" architecture, which is considered the state of the art in transactional printing/mailing. "Large-scale print and mail operations present the face of your brand to your customers and may have a significant
Topic
Expert advice: Be wary of the office copier
Art Post (Guest) ·
to tech support, who talked to Xerox and sent over an email to every department in the town: 'Here's what you need to do to make sure (image overwrite) is enabled on all your copiers.'" According to MacVittie, each copier in the department contains several options for protecting information stored on the hard drive, including disk encryption and image overwrites. Security options Disk encryption protects information by converting data into unreadable codes that cannot be easily deciphered by
Topic
Xerox’s New Program Rewards Customers with Cool Gifts for Purchasing Genuine Supplies
Art Post (Guest) ·
ROCHESTER, N.Y., April 8, 2013 – Buying printer supplies just got a lot more fun with Xerox’s new loyalty program that lets customers redeem points for gift cards, downloadable music, movies, books, travel, Xeroxequipment and more. Genuine Xerox Rewards – with more than three million items to choose from – is the first of its kind for this industry. Beyond the opportunity to enjoy the program’s unique rewards package, using genuine Xerox suppliesis a smart business decision, as it protects the
Topic
Print Control Software Announces Strategic Partnership with Nuance Communications
Art Post (Guest) ·
, President of Print Control Software, Inc. “The market is in need of a proven solution set that can be the entry point for managing and controlling users printing and copying activity. With ROI and SafeCom together, we can track every piece of paper printed or copied across the customer’s enterprise.” The combined products provide a feature-rich solution that allows organizations to track all users’ printing activity on the desktop and across the network, as well as walk-up copying activities
Topic
Solimar Releasing PDF/A Optimization Module with PDF/UA Support
Art Post (Guest) ·
Solimar Releasing PDF/A Optimization Module with PDF/UA Support Expanded PDF Output Options Include Improved Content Access for the Disabled SAN DIEGO, CA - April 11, 2013 - Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, today announced the release of a PDF:
DF/A conversion module as part of Solimar® Print Director™ Enterprise (SPDE) version 7.5. SPDE is a software solution that provides print stream conversions for production
DF/A conversion module as part of Solimar® Print Director™ Enterprise (SPDE) version 7.5. SPDE is a software solution that provides print stream conversions for productionTopic
Ricoh launches cloud-based marketing services suite
Art Post (Guest) ·
Ricoh Europe is expanding its software portfolio with MarcomCentral and the FusionPro VDP suite from PTI Technologies. It forms a comprehensive, integrated set of cloud-based marketing services. It is designed to meet the expanding demand for automated marketing capabilities from print services providers (PSPs) and organisations that want to improve marketing processes and brand management. Benoit Chatelard, Ricoh's general manager solutions, Production Printing Group, EMEA MarcomCentral is a
Topic
Ricoh Goes From Blasting to Targeting
Art Post (Guest) ·
was that the Salesforce implementation was designed specifically for Ricoh's 5,000 sales reps, not its seven-person lead gen team. And the Ricoh sales team required such an intricate, customized version of Salesforce that it complicated the Marketo integration. “We see that quite a bit,” says Justin Gray, CEO of LeadMD, a marketing services organization that helped Ricoh integrate its Marketo deployment. “A decision is made in IT and sales operations and everyone else gets passed over.” The lead
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Muratec launches the MFX-3510 and MFX-3530
Art Post (Guest) ·
, customer service and cost control, the demand for electronic document capture, workflow and storage solutions has never been greater. The MFP has taken a central role in these efforts by acting as the document onramp to workflow solutions, while delivering cost savings in relation to other office requirements such as printing, faxing and copying. The MFX-3510 and MFX-3530 fit perfectly into these environments by enabling companies to deploy powerful document capture and workflow solutions directly onto
Topic
OKI Data Americas To Debut New Managed Network Services Offering For The Office Equip
Art Post (Guest) ·
complete and economical bundled IT network infrastructure including best-in-breed hardware, software, installation, security and support. “OKI is pleased to participate in ITEX 2013 and present a new opportunity for office equipment dealers to increase sales and business margins, and supplement their existing service and supplies business,” said Tim Brien, Director of Managed Print Services for OKI Data Americas. “OKI understands the unique needs of the office equipment dealer channel and the
Topic
Layoffs at KonicaMInolta today?
Art Post (Guest) ·
Anyone here more on this? Someone emailed me asking what happened.
Topic
Brother Industries Signs Agreement To Purchase The Document Imaging Business Of Eastm
Art Post (Guest) ·
printers, label printers, Multi-Function Center®, fax machines, P-touch electronic labelers, typewriters and sewing machines. Brother manufactures innovative, reliable and practical products for home and office use, while maintaining high customer satisfaction and following comprehensive measures for environmental conservation. For more information visit www.brother.com . 1 Under Section 363, the Court supervises an orderly auction process during which any other potential bidders may submit a bid
Reply
Re: Pro C550EX
Last week I received the following from a Senior Production Print Business Manager "I think 30k is pretty low to realize any savings in click charge. The 7501 is current today, scheduled to be replaced in mid June. The new model will be the office version of the Pro C5100 series, which would likely be a good fit for 30k."
Reply
Re: Ricoh Web Print Tool
Art Post (Guest) ·
can anyone help us with this? I need to find a batch plot solution that is inexpensive that has reverse order print. I contacted Ricoh about the reverse order printing not working with web print and so far nothing! Need help or I'm going to lose this placement.
Reply
Re: Aficio MP C305SPF
tkern ·
Has anyone been having board issues with the MPc305? Have two of them in the shop right now. Neither had the HDD option installed and both were scanning and printing. Would the HDD option have helped? Ricoh is slow to get a solution. Both units were at different customers.
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Re: Ricoh adds Mandatory Plotworks to LED Wide Formats
Art Post (Guest) ·
quote: Originally posted by fisher: The MSRP for the main body with plotworks went up a wopping $209. Me thinks someone over reacted. Fisher: Just released from Ricoh today, LDP will see an increase of over $1,000 for plotworks whilst the MSRP will increase only $905, now that's a real kick in the ass for wide format dealers and sales people. Art
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Re: Local Dealership Claims "Printing is Typically the 3rd Highest Business Expense"
CashGap ·
quote: Just curious why do you disagree with those statements? The first is totally ridiculous. Perhaps a top ten expense, top five for document-intensive industries. For a print for pay, it's cost of goods sold, and so that's out of scope. The second (1-3% of revenue!) is off substantially. $1M company... $10,000 to $30,000 per YEAR on document output? Maybe $5,000 if they print a lot of color. $100M company... $1 MILLION to $3 MILLION per YEAR on document output? Fire someone. Figure out
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Re: KonicaMinolta's New App Display for MFPs!
AC68 ·
This interface initially could be used to onsell complimentary product lines. Paper, DMS etc. A never ending banner huge banner ad would be a marketers dream i imagine. I would as a salesperson make sure everyone got a device with a larger screen interface for the sheer impact of the product.
Reply
Re: Pro C550EX
GIntel ·
So the C8002 will be an office/departmental class MFP like the C7501? 80ppm? Wow. Does anyone know if it will basically be the same design. Seems like there were not a ton of sales of the C7501 so what will make the C8002 any better received?
Reply
Re: Xerox Authorized Sales Agent
Are you going to be in the USA or Canada or elsewhere? I am a Xerox dealer in Denver... not sure what the Canadian rules are.... I can give you some ideas on US programs...
Re: Local Dealership Claims "Printing is Typically the 3rd Highest Business Expense"
CashGap ·
quote: Printing is typically the third highest business expense behind rent and payroll. quote: 1-3% of corporate revenues are spent on document output quote: quote: OK......So....?????!!!!!! These two statements are hilarious. Things must be a lot different in Canada
This Week in the Copier Industry 5 Years Ago
This Week in Copiers Five Years Ago
Second Week of April 2018
Real Copier Sales
It was last Wednesday when I looked at my funnel and thought, "this ain't good, there's enough in the funnel but nothing is moving". That's my hint that I need to put some rubber on the road. I spent the last part of Wednesday culling my CRM for some planned cold calls. Seventy-five percent of these were net news that were not co-operating with my phone call efforts, the rest were existing accounts that needed to have a visit. read the rest here
Enjoy these awesome copier threads from 5 years ago
KONICA MINOLTA DEBUTS ALL-ENCOMPASSING MARKETING PLANNING AND ANALYTICS PLATFORM
Art Post ·
Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the Workplace of the Future™ ( www.reshapework.com ) with its expansive smart office product portfolio from IT Services ( All Covered ), ECM, Managed Print Services and industrial and commercial print solutions. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 11 consecutive years and is proud to be ranked on the Forbes 2017 America's Best Employers list
Blog Post
Memoirs of a Copier Sales Person "Why We Still Knock on Doors"
Art Post ·
It's been an interesting three months to start my thirty-eighth year in copiers sales. I started the year off with some type of fraking bug that kept me down an out for about three weeks. February ended up good, March was down and April is still waiting to finish. It was last Wednesday when I looking at my funnel and thought, "this ain't good, there's enough in the funnel but nothing is moving". That's my hint that I need to put some rubber on the road. I spent the last part of Wednesday
Topic
How HP Views the A3 Copier Market
Art Post ·
giants Canon ( CAJ ), Ricoh ( RICOY ), Xerox ( XRX ), Konica Minolta, and Toshiba ( TOSYY ), who had market shares of 26%, 20%, 16%, 14%, and 6%, respectively, at the end of 2016. This is posted here
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Canon Solutions America Examines How to Align Your Wide Format Printing Investment with New Applications & Customer Demands
Art Post ·
inexpensive; is it cost effective to operate? What are the Limitations? Just as each printer type has its strengths, they also have limitations that must be considered: does it require media with a special coating; do prints have long dry times; does it require special ventilation; does it require preprint and post-print heaters to cure the media, resulting in higher energy consumption; will prints have a matte look? What are Key Applications? Each printing technology has its own strengths and
Topic
Konica Minolta Debuts Continuous Feed Inkjet Solution
Art Post ·
Ramsey, N.J. – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta,) a leader in digital imaging solutions, today announced that it will unveil the latest offerings in its long line of market-leading production printing devices for the commercial print industry – the WEBjet 200D and WEBjet100D continuous feed inkjet presses – at the inkjet Summit 2018 in Ponte Vedra Beach, Florida, April 9-11. The result of a three-way, marketing, distribution and servicing partnership with Super Web
Topic
Toshiba Introduces Affordable Print and Apply System at MODEX 2018
Art Post ·
ATLANTA--(Business Wire)-- Toshiba America Business Solutions in collaboration with Panther Industries today announced the upcoming availability of an affordable, print and apply system at MODEX 2018 being held at the Georgia World Congress Center in Atlanta. The print and apply system – being previewed at booth B2652 throughout the April 9-12 event – couples Toshiba’s B-EX4T1 and B-EX4T2 thermal barcode printers with Panther Industries’ Shadow automated labeling system to power key
Topic
Ricoh further invests in its inkjet portfolio, strategically supporting customer needs
Art Post ·
monochrome applications. An optionalfifth printhead array enables the use of additional fluid choices, such as MICR or security inks. Offering added flexibility, the RICOH Pro VC40000 supports a variety of configuration options, including compatibility with a number of different workflow monitoring and management software tools. For details on Ricoh's full line of production print products, services and solutions, please visit https://www.ricoh-usa.com/en/p...-industrial-printing
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Canon Solutions America Helps Canon Maintain Top Position in Total High Volume Inkjet Market Share
Art Post ·
Hardcopy Peripherals Tracker, Q4 2017, Canon has also maintained its ranking as #1 in U.S. market share for both continuous feed and sheetfed inkjet. Canon Solutions America's Production Print Solutions division continues to be instrumental in Canon's sustained production inkjet leadership position. The division, operating as the U.S. sales channel for such game-changing products as the Océ VarioPrint i-series, Océ ColorStream 6000, and, most recently, the Océ ProStream Series, has helped
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Epson Introduces a Range of New Affordable and Compact Printing Solutions for Printing at Home
Art Post ·
Epson Introduces a Range of New Affordable and Compact Printing Solutions for Printing at Home Sub-$200 WorkForce and Expression Printers Offer Excellent Quality and Fast Print Speeds for Home Offices and Families LONG BEACH, Calif. − April 10, 2018 – Epson America, Inc. today announced it is expanding the WorkForce ® and Expression ® line of small business and home printing solutions. The new affordable, compact printers – the WorkForce WF-2860 All-in-One Printer and the Expression Home XP
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Xerox Wins Esteemed Design Award for WorkCentre 6515 Color MFP
Art Post ·
April 12, 2018 08:00 AM Eastern Daylight Time NORWALK, Conn.--( BUSINESS WIRE )--With its smart and simple design and all-new smartphone-like user interface (UI), the Xerox (NYSE: XRX) WorkCentre ® 6515 Color Multifunction Printer (MFP) has won a prestigious 2018 iF DESIGN AWARD from the International Forum Design GmbH. Winners of this coveted competition include brands such as Apple, BMW, Fitbit and Philips. Xerox’s award-winning look was developed by a global team of product designers
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Hockey's Vegas Golden Knights empowers its digital workplaces with Ricoh
Art Post ·
using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2017, Ricoh Group had worldwide sales of 2,028 billion yen (approx. 18.2 billion USD
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Ovid Bell Press Gets Greener with PrintReleaf
Art Post ·
PRESS RELEASE For Immediate Release For more information, contact dmason@printreleaf.com Ovid Bell Press Gets Greener with PrintReleaf D enver, Colorado; April 9, 2018 -- Ovid Bell Press--a major producer of publications for the short- to mid-run market--is the latest printer to offer customers the PrintReleaf certified reforestation service. PrintReleaf permits Ovid Bell Press customers to optionally plant trees equivalent to the paper used in their printing--thus decreasing the carbon
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Kyocera Previews New High-Speed Inkjet – TASKalfa Pro 15000c
Art Post ·
Fairfield, N.J. – KYOCERA Document Solutions America, Inc., one of the world’s leading document solutions companies, today previewed the TASKalfa Pro 15000c, in an exclusive exhibit at the 2018 KYOCERA Innovate dealer conference in Orlando, Florida. The TASKalfa Pro 15000c represents Kyocera’s inaugural product entry into the high-speed cut sheet inkjet market. With print speeds at 150 pages per minute in A4 (146 pages per minute Letter), regardless of media type, this full-color production
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HP Empowers Partners to Transform Their Businesses with Smart Printing
Art Post ·
and productivity. View the online press kit here. “ HP is at the forefront of print reinvention – transforming how industries, communities and people at home operate, ideate and create what matters most,” said Enrique Lores, President, Imaging Printing at HP Inc. " Relentless innovation and a laser focus on the customer allows us to create intuitive printers and predictive services that solve current business challenges and anticipate the future, driving success for our partners.” Industry’s
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Re: Memjet and Canon Enter Into Cross-License Inkjet Technology Agreement
GR81 ·
Canon needs to make serious improvements to the technology, The Oce Velocity, and the Xerox IJP 2000 were both Memjet large format machines and both were epic failures. Why would KIP get involved with Memjet? The 800 and 900 series machines are doing great against the HP Pagewide. If Canon can implement there printhead technology into the Memjet Printhead we may have something.
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Re: Memjet and Canon Enter Into Cross-License Inkjet Technology Agreement
Toshiba Tec has been manufacturing inkjet print heads for industry for many years. Japanese manufacturers that make and provide copiers worldwide are facing stagnation in the demand for their products, mainly due to the market saturation in advanced countries and a reduction in profits from consumables. As a result, they have lost their investment incentive for toner-based product development. While they are aggressively investing in and developing products for production and industrial
Topic
Lexmark to Feature RFID Printing Solutions at RFID Journal Live! 2018
Art Post ·
Apr 10, 2018 Lexmark, a global imaging solutions leader,announces that it will feature the new line of RFID color laser printers and multifunction printers (MFPs) with RFID programming at RFID Journal LIVE! 2018, in Booth 1148, April 10 -12 at the Orlando County Convention Center in Orlando, Fla. “With the announcement of the Lexmark RFID Laser Printer for Manufacturing solution, we’ve seen increased interest from customers who are seeking to print, program and customize RFID labels and tags
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Eagle Systems’ Cold Foil Installed at Utah PaperBox Marks a Significant Milestone in Cold Foil Implementation
Art Post ·
established themselves as one of the recognized top-five most diverse packing houses on the continent, capable of delivering services most others can’t. Yet it’s their refusal to rest on their laurels that brought them to PRINT 2017 last fall and into the Eagle Systems booth to purchase the company’s most-advanced cold-foil model, right off the floor. “ We first heard of Eagle Systems the year before at PRINT UV 2016 in Vegas, and quickly became impressed. A few discussions and demos later, we were
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Lead for Cost Per Page Copier Contract in New Jersey
Art Post ·
Click image to get url link
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Jackson News Xerox Toner scheme lands Michigan man in prison with $1M restitution order
Art Post ·
By Nathan Clark nclark1@mlive.com LANSING, MI - A Lansing man will owe Xerox $1 million after he is released from federal prison for illegally acquiring and reselling toner. U.S. District Judge Charles J. Siragusa of theWestern District of New York sentenced David Miedel to one year in federal prison and $1,031,680.24 in restitution payments to the Xerox corporation for conspiracy to transfer stolen property in interstate commerce, according to the U.S. Justice Department. read the rest here
Re: Kyocera to rebadge Ricoh MP Pro 8200EX?
I am disappointed in this. The last Ricoh rebrand was a fiasco. It will be interesting the price point for the TaskAlfa 1500c. It sounds like the cost per page is impressive so we will see.
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10 Sales Email Templates With 60% or Higher Open Rates
Art Post ·
As a writer for the HubSpot Sales Blog, I'm always crafting new email templates. And my favorite source of inspiration is in HubSpot Sales -- I'll open up "Templates" and browse the real emails HubSpot salespeople are sending their prospects. Not only can I see average open rate for individual templates, I can also gauge their performance by response rate and click rate (i.e., how many recipients clicked on the links within the template). The following 10 templates have 60% or higher open
Blog Post
Attention Sales Leaders... 5 Key Ingredients To Fuel Sales Growth
, To Sell is Human by Daniel Pink , he writes about how we’ve gone from a "buyer beware" culture to a "seller beware" culture. There’s so much information available to customers today via the internet that customers are often well versed in their options and interests before the salesperson even enters the scene. It's incumbent upon sales leaders that their sales reps must understand the client's world. They must add value, not to just show up, throw up and educate them on a product or solution
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?
24dude ·
Definitely confirmed, saw it at the show and it was pretty hush until then. i guess we will see if this will fit into our Copystar line. we are only getting the 3 B/W versions 96/11/136 but we still need a color to compete in the production market.
Re: Memjet and Canon Enter Into Cross-License Inkjet Technology Agreement
Art Post ·
I think it was 5 years ago that Toshiba bought memjet licensing, just haven't heard of anything lately. I thought they would be one of the first
Blog Post
Eight Baseball Idioms for the Office Equipment Industry
Art Post ·
for the Office Equipment Industry Spring Training : For those of us that are baseball fans the thought of Spring Training reminds us that Spring is right around the corner and the renewed hope that our team has the chance to be the World Champions. Most copier dealerships mark the end of their year with the last calendar day of the year. Typically most opportunities are squeezed, pushed and shoved into that last month of the year. January tends to be a month of starting over or renewing your
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HP and ImageNet Partner to Accelerate A3 Innovation and Growth
Art Post ·
and upgrades. 2 “HP is committed to driving growth for their vast partner ecosystem. We are using the cost savings we have seen on HP machines to invest in entering and scaling new markets,” said Pat Russell, CEO, ImageNet Consulting, LLC. “ImageNet has benefited first hand from how HP is reinventing A3 and service, and by taking a unified vendor strategy across our print portfolio, we are maximizing efficiencies and accelerating new growth.” ImageNet is an industry leader in document management
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Re: More Samsung to HP Transition Items
fisher ·
Wow. I wish that had been our experience. Its been a disaster and our rep who is no longer with the company was pretty useless. Perhaps that's why he's no longer there. Whole process has been a mess. We've taken on other brands in the past like Kyocera and Samsung when they started out and the reps in those instances were chomping at the bit to get us ramped up and selling their product. Not HP. I think the HP name would open a lot of doors and I'd love to get rolling with it but we are just in
-=Good Selling=-
Today's Hacked!
Hacked!
Riley Reid's Twitter Hacked and Posting Extremely Racist Things for Days to 2 Million Followers....One of the biggest pornstars in the world has been hacked to spread hateful content and Twitter hasn't done anything about it for days.
Police shut down website selling logins from hacked Australians ....Lee said there was no link between Genesis Market and recent large-scale, data-hacking incidents in Australia involving companies such as Optus, ...
Have you been hacked? Experts reveal the tell-tale signs....Have you been hacked? As FBI smash world's biggest criminal online marketplace, experts reveal the tell-tale signs that cyber-criminals have targeted ...
Prolific Spanish Teen Hacking Suspect Arrested - .....An investigation into Jose Luis Huertas (aka “Alcasec”) began after he allegedly hacked the national council of the judiciary (CGPJ) and tax ...
Family's Verizon account hacked, suspect purchased iPhones, Apple Watches .....It was just the first sign of many that would end up with their accounts being hacked and thousands of dollars of devices bought under their name.
Hacked Furby with 'AI brain' shares plan to take over the world -.....A hacked Furby toy has proclaimed its intention to “take over the world” after a computer programmer installed ChatGPT onto the 1990s children's ...
Four key IoT security issues that can get you hacked - Techaeris.....Manufacturers are struggling to keep up with millions of IoT components, let alone secure them against hacking at all times. The issue is that once ...
Russian War Supporter Hacked by Cyber Resistance; Instead of Drones, Purchases Adult Toys....But, thanks to the efforts of the Ukrainian hacking group Cyber Resistance, the man's plan wasn't successful. Mikhail Luchin is a 34-year-old Russian ...
-=Stay Safe=-
Selling Copiers in the Nineties with John Roof
Hey everyone, John Roof has been a member of the Print4Pay Hotel for quite a few years. Many of his threads and share on our site has helped many of us to win a deal or learn more about a product or feature. Kudos to John for sharing his love for the industry and his story.
Selling Copiers in the Nineties with John Roof
Art: John, how did you find you way into the copier industry?
John: I was working at the Ohio River Company as a Warehouseman in 1992, when my Mom went to buy some BBQ from the Knights of Columbus, met with Gerald Roof, former partner of Modern Business Systems, and mentioned her son needed a job. Gerald had recently purchased Advance Business Concepts, the year before.
I met with Gerald, who asked if I had any experience in Sales. I told him I had recently gotten out of the Air Force, and no on sales. His response was, “I will give you a chance because of your mother.” I’ll start you out at $1,500 straight commission. That way I’ll know if you don’t bring in any sales, I won’t have to worry about keeping you. That was a comforting thought going into a new job!
Gerald took me under his wing and taught me how he had been successful in Modern Business Systems in Jefferson City, MO back in the day.
Art: What company or manufacturer did you start with, what was your title and what year did you start?
John: Advance Business Concepts, Inc. in Paducah, KY. The company started in October 1991 with partners, Gerald Roof, John DeBow, and Jeff Burton.
I started in October 1992, as a salesman. At that time, we had 3 office supply salespeople, 2 copier salesmen, 1 technician, and I started as a Fax Salesman. Fax machines were still relatively new, and nobody knew how to sell them.
In February 1993, I was enrolled in Ricoh High Volume Selling Strategies in Atlanta. Gerald thought I could sell the big machines. I drive the 6 hours down on a Sunday evening, get to the hotel, and was told they had no reservation for me. I called Gerald, who told me, to just pay with my credit card, and he would reimburse me next week. I told him I didn’t have a credit card. Long story short, Gerald’s wife gets on the phone with the hotel and takes care of the bill, then proceeds to give Gerald an earful, with me on the phone, for not letting her know he was sending me down.
Art: What brand(s) you sold and what was your favorite model top sell and why that was your favorite?
John: ABC was a Ricoh / Savin dealer. I started selling fax machines, because the other copier salesmen did not want to sell them.
I sold the FT4421, FT4222, FT5433/5733, FT6750, Fax 21, Fax 22, Fax 3000L, Fax 1700L. The Fax 21 was easier to sell over the Fax 22, since it was easier to program. When the Fax 3000L and Fax 1700L came out, plain paper fax was easier to sell than thermal. You learned early on if you had a proposal on a thermal fax sheet, do not leave it in the dash when you went to lunch. I learned the hard way when I had a quote to give a customer out of town, went to lunch, came back and the sheet was solid black. I had to drive an hour back to the office to print off another one, then copied it onto copy paper, so I wouldn’t lose the image, and drove an hour back to the customer.
In the late 90’s, I secured a contract with United States Enrichment Corp (USEC) in Paducah to supply their fax machines. I sold 150 Ricoh Fax 3000L’s and Ricoh Fax 1700L’s, along with the service for each.
Art: What was the percentage of copier sales people that made it past two years and why made them last or not last so long?
John: When I started in 1992, we had 3 copier reps, and me as a fax rep. We averaged 20 salespeople a year, some lasting a couple months, some a couple weeks. It’s hard to make a living on straight commission, if you cannot sell your product. Only myself and one other lasted past two years. We had 8 competitors selling Ricoh, Savin, Canon, Panasonic, Copystar, Sharp, Toshiba, Nashuatec, and Lanier.
Art: What did you like the most about your job in the nineties?
John: You either like sales, or you don’t. I was shy, didn’t like meeting new people, stayed in my own “bubble”. I never thought I was cut out to be a salesman, but it brought me out of my bubble, and I found out I was good at it. I found my niche and maximized on it. I was not a pressure salesman, (still not) or bragged about myself to customers, to get them to think I was the best thing they’d ever seen, as a reason to buy from me.
Art: What did you dislike the most about your job in the nineties?
John: Making 30+ office visits per day, when or if the “GateKeeper” would let you in the door, and COLD CALLING! Gerald told me to call on anybody, anywhere, and pound the pavement, and don’t come back in the office until you reach 30 new or follow-ups per day. This did not include telephone calls. Email and the Internet wasn’t even a thing yet.
Art: What was the compensation plan like, was there a salary, what is just commissions or was there a mix of salary and commissions?
John: From 1992 – 1995, we were strictly straight commission. My first year I made $16,000. When John DeBow took over, and Gerald Roof retired in 1995, we started a draw against salary. Commissions were at 50% GP, so you received say $1,500 draw and your commissions had to be over $1,500 to make extra per month. Some months you learned how to make Mac & Cheese at least 20 different ways, lol.
Art: How did you go about finding new business, and what was your favorite of those methods and why?
John: Back before cell phones and internet, I drove to the customer’s offices, took brochures or flyers, and just beat the street. I went to area Chamber “Business After Hours” to meet new potential customers, used the “phone book”. I drove around areas after hours and weekends to find new businesses to call on. I bought the Chamber of Commerce’s membership directory, made up Summer Special flyers with contact information, and left them at every business I could find.
Art: What was the first sales book that you read that and what did you take away from it?
John: “The Sales Bible” The Ultimate Sales Resource, by Jeffrey Gitomer – it taught me that everyone has a story, learn how to tell yours, but first you have to get out of your bubble, to let your story be told. Learn to listen to others, and learn to get out of your way.
Art: Did you use a car for demonstrations?
John: I came into this business with a 1986 Ford Bronco II, best truck I ever had, but I listened to Gerald Roof who told me if you want to be successful, you need a van. If so what type of car did you use for your demonstrations and how many demonstrations would you perform in a week demonstration
I bought a 1992 Dodge Caravan, and built a wooden platform in the back, so my demo cart could slide in an out easier.
In 1993, we were also selling Sharp SF7320 / 7370’s. It was an easy tabletop machine that made copies, just copies, and the top did not slide back and forth. If you wanted reduction & enlargement, you could pay a few hundred extra to get the SF7370.
I’d put 5 in the van, and go out and try to move those 5. I still had to make 30+ in person calls a day, so somedays I could get 5 demo’s, sometimes less. But by week’s end, I would move those 5 machines.
Art: Can you tell us a couple of funny story about selling copiers in the nineties?
John: I had just sold a Savin 8035 to the local Sheriff’s Office. I spent an hour training each person, making sure they understood all the features. Then I came back a week later for follow up training, and one of the ladies said she thought it was too slow, and it was difficult making multiple copies. I asked her to show me how she was accomplishing her tasks. Instead of using the document feeder, she put each sheet on the platen glass. She said that she needed 5 copies of each, and proceeded to press the start button 5 separate times, lol. Trying to contain my laughter inside, I asked her if she knew how to input how many copies she needed, so she wouldn’t have to keep pressing the start button. She looked at me with a puzzled face and said “I may be blonde, but I’m not stupid!” After I showed her how to put all the docs in the document feeder, press 5, then start, the light bulb finally came on……..
One day I was transporting a Sharp SF7370 in the back of my Chevy S-10 truck. I put the copier on the collapsible cart, slid it in the back, and closed the tailgate. Evidently I didn’t get the tailgate shut, cause when I pulled out on the street, I went one way, and the copier on the cart, went the other way, down the street, into the intersection, and luckily stopped traffic.
Back in the day when we all wore suits and ties, I was demonstrating a Ricoh FT6750. My tie got in the way when I was showing the document feeder, and after I pressed Start, the tie was choking off my airway. The secretary nearby saw this, grabbed a pair of scissors, and cut my tie in half. I was grateful to be free from the tie eating document feeder, but I loved that Mickey Mouse tie, lol.
When I first started in 1992, I went on several ride-a-longs with the Service Manager. We were on a call from a customer complaining his platen glass was broken on his Ricoh FT7870. We get to the Copy Room, and sure enough the glass was missing, and as the customer was talking, our Service Manager Jeff, saw the glass in the trash can. He picked up the pieces, put them together, and asked the customer if he recognized who had left the butt impressions on the glass……………
Art: What is the biggest problem you seeing facing the industry today?
John: The declining trend of page volumes as companies look to digitize their work flow. Covid taught us that customers can work from home or outside the office, and accomplish workflows from anywhere they have access to their network.
Art: If you had to, would you do it all over again, if so what would you change?
John: Absolutely, I would not change a thing. They say a rising tide raises all boats, and when the tide goes out you can see who has been swimming naked. Which means that when copiers became multi-functional networked print devices, that made it easier to sell multiple products in one unit. Penetrating the market was easier. Now with the shrinking print volumes, we again have to pivot to not only printing, but collecting, displaying, & protecting our customer’s information. It’s an exciting time in the office technology industry.
Art: What’s the one piece of knowledge that you’d like to share with new reps entering our industry?
John: Get back out on the streets and meet your customer & prospects face to face. Sending out 30 emails a day to your target audience will not gain the traction you are looking for. Your potential customer knows more about you than you know about them, before you have your first face to face. If you have a website, that prospect has already been there scoping out what you can do for them, as well as your competitors. The Purchasing Manager or Office Manager may not be the one that makes the decisions anymore.
The IT Department may be the one deciding what company & product they want on their network. It’s your job to find out who makes the decisions. If and when you get an appointment with that prospect, get the pleasantries out of the way, and shut up. Quit talking about how great you think you are, and let the customer talk! They’ll tell you what they are looking for, if you just let them talk. You have to assume that person already knows what he is looking for, since he’s already done his homework, on your website.
-=Good Selling=-
3 Ways Office Printing Will Continue to Evolve With Hybrid Work
3 Ways Office Printing Will Continue to Evolve With Hybrid Work
Covid-19 brought a massive shift in how individuals work, and businesses run. To survive, companies had to find ways to make a way for employees to work outside the office. But the employee experience and business investments are making a return to pre-COVID offices a much more difficult prospect. The result is an environment in which remote work, whether part- or full-time, has become a common practice for many professionals.
The move to remote work spawned numerous noticeable changes in workplace printing – none of them the much-anticipated death of office print. Rather than turning completely digital, employees notoriously boosted sales of home printers to handle documents for their new home office. Today, well over half (66%) of CEOs are already or have plans to reconfigure their office spaces to support long-term hybrid work. Another 63% of rapidly growing companies already employ hybrid work structures.
Here are three ways in which remote and hybrid work are changing how offices manage and interact with printing.
How Employees Print at Home is Changing
That early run on home printers at the beginning of COVID? Many of those remote and hybrid workers are still hooking into those small inkjets to print out their everyday documents. But the slow, clunky home inkjets and laser options are rarely able to fulfill the real needs of long-term hybrid workers.
Permanently hybrid or remote employees are discovering the need to print longer documents such as legal and tabloid sizes. And there is a desire to not only print effectively but efficiently as well. Over a quarter (35%) of hybrid or remote employees would prefer double-sided, or duplex, printing.
In addition, professionals are increasingly embracing coworking spaces to access services they used to rely on in the office. One of the big drivers to coworking, like WeWork and WorkBar is the ability to use larger-format, office-grade printing equipment. But these same hybrid workers would prefer smoother, more secure printer connectivity through their company – something where they don’t have to deal with driver installations or pay additional fees.
But providing the usual large, office-grade printers for remote use isn’t an option. Rather, businesses have to find solutions that will fit smaller spaces without compromising print efficiency.
More Networked Printing
Consumer-grade printers aren’t just slow, they are a potential security risk. The printers designed and sold for home use lack the security software that can lock out bad actors, thus creating a vulnerability in a company network each time an employee links into the printer on their home wi-fi.
To combat this growing issue, IT departments must provide hybrid and remote workers with more secure means of accessing print. Today, over 68% of businesses have provided networked printing services to their workers. In most cases, printing access is some combination of small-format office-grade printers such as A4 machines and remote printing access to the larger on-site printers at their main office.
Small A4 printers can handle the majority of document printing most hybrid and remote workers require, including duplex and larger format sizes – all with the added security features available through office-grade networked systems. But remote printing allows workers to queue documents for printing at the main office on days they are planning or scheduled to be in. This eliminates the risks of damaging documents or transporting sensitive company information to or from remote offices.
Regardless of how employees choose to print, office-grade networked equipment and remote printing are sure to provide safe, quality printing for employees.
Rising Demand for Sustainability and Resources
Employee demand is not the only consideration affecting office print trends. Inflation has hit every aspect of business and printing is no exception. Prices for everything from paper to ink and toner have risen by staggering amounts. And many companies are looking at office print supplies and strategies to see where they can potentially cut costs.
Leveraging the latest in printer technology for the remote and hybrid workforce is one way to help lower overall printing costs. Today’s modern office-grade printers are designed to operate more efficiently and effectively than ever before – limiting toner and ink use, pulling less electricity, and providing ways to limit paper waste such as duplex printing.
Even better, networked printing technology can monitor both on-site and remote printers to help monitor supply levels and printer use. This information can offer businesses the opportunity to make more educated supply purchases and provide opportunities to motivate employees to be more environmentally conscious when it comes to choosing what to print.
MPS Provides Opportunities to Meet These Needs
With the rise in remote and hybrid office work, it is hardly surprising to discover managed print services (MPS) are becoming more in demand. While in-house IT departments have traditionally managed printer security, networking, and services for main office printers, managing a more widespread printer system is a completely different animal.
Beyond leasing or renting equipment, MPS providers are capable of offering a complete print service solution. Their contracts can include security software, monitoring, first-line and second-line maintenance, network setup and management, print optimization, and even regular print reporting. In most cases, the span of services is customized based on the needs of the business. And companies using MPS usually experience significant in pricing, information security, print production, environmental footprint, and agility.
In a remote office setup, MPS offers high-grade small-foot printers without the large capital expense, power usage, and supply headache. And their larger service networks offer printer maintenance, connectivity, and security to workers in multiple locations.
Hybrid and Remote Work are Evolving the Office Print Ecosystem
The changing workspace, despite being largely digital, is still an environment reliant on office printing. But the needs of employees and companies for print are fluctuating to fit new methods of work. Fortunately, managed print service companies are able to offer businesses affordable and flexible ways to meet the needs of their employees and business.
Lead for Six 90ipm Scanners
see attached file
Lead for Fleet of Copiers for K12
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Lead for Security Management Tool (DATA), Disaster Recovery and Services, Datto Siris 4 E-12
see attached file
Today's Hacked!
Hacked!
4/4/2023
Western Digital hacked: $18b storage firm's services taken offline $18 billion revenue Western Digital hacked: Multiple systems breached. The Stack. 3 hours ago. western digital cyber attack.
Malaysian Immigration Department's Website Allegedly Hacked By 'CaptainSmok3r'....Malaysian Immigration Department's Website Allegedly Hacked By 'CaptainSmok3r' · Imigresen Malaysia, on the other hand, took to their Twitter page to ...
Tesla Model 3's infotainment unit hacked in minutes in competition - Team-BHP....According to reports, Synactiv - a French cybersecurity company, recently won a hacking competition wherein the team was able to breach the ...
UK's offensive hacking unit takes on military opponents and terrorist groups - ....Britain's newly created offensive hacking unit, the National Cyber Force, has said it is engaged daily in operations to disrupt terrorist groups, ...
Scammers tell people their devices have been hacked, Mississauga and Brampton residents warned.....in a scam that tells would-be victims their various devices have been hacked and that their data will be made public unless they pay money.
US obtained hacking tool in 2021 from NSO group after it was blacklisted....The United States signed a secret contract with Israeli spyware firm NSO group to acquire an infamous phone hacking tool in 2021, shortly after it ...
Hacked Crypto Company Hit With RICO Class Action | ....Hacked Crypto Company Hit With RICO Class Action. This suit was surfaced by Law.com Radar. Read the complaint here. April 03, 2023 at 11:39 AM.