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This Week in the Copier Industry 15 Years Ago
This Week in Copiers Fifteen Years Ago
Third Week of August 2008
Real Copier Sales
In a trade magazine, the following quote was attributed to an un-named IKON sales rep; “At the beginning of the month, we sell solutions (Documentum, Captaris RightFax, Objectif Lune, etc.), but by the end of the month we just sell copiers (Canon & Ricoh)”..........
Enjoy These awesome copiers threads from 15 Years Ago
Weekend Copier Notes from 08/17/08
attributed to an un-named IKON sales rep; “At the beginning of the month, we sell solutions (Documentum, Captaris RightFax, Objectif Lune, etc.), but by the end of the month we just sell copiers (Canon & Ricoh)” According to Photizo Group, 60% of print management decisions are being made by IT departments, over-riding traditional copier buyers (purchasing, facilities management, etc.) o Of the 4.6 trillion pages printed annually by companies in the U.S., only 3% are covered by a print management
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Konica Minolta Unveils bizhub C200
Ramsey, N.J. – August 11, 2008 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today unveiled the new bizhub C200, a multifunctional product (MFP – print, copy, fax, and scan all in one system) tailored to fit the needs of small office to mid-range office workgroups, departments or low volume black and white environments, coupled with color prints at an economical price
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CANON U.S.A. ANNOUNCES NEW imageCLASS D480 MULTIFUNCTION COPIER TARGETING SMALL BUSIN
and general manager, Imaging Systems Group, Canon U.S.A. “The entire line of imageCLASS models gives workgroups, small businesses and home office users the critical access to the office document functions necessary for running their businesses at a high level of efficiency.” The imageCLASS D480 multifunction copier provides duplex capabilities in all modes, including in output mode for printing, copying and receiving faxes, and in input mode for copying, scanning and faxing. With this duplexing
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CANON U.S.A. ROLLS OUT NEW imageCLASS MULTIFUNCTION PRINTERS FOR SMALL BUSINESSES AND
network printing, PC faxing and scanning. “The new Canon imageCLASS models will give small businesses and home offices quick and convenient access to office functions to help them be successful,” said Jim Rosetta, vice president and general manager, Imaging Systems Group, Canon U.S.A. “The imageCLASS MF4350d and imageCLASS MF4370dn multifunction printers are affordable and practical solutions for entrepreneurs and small business owners alike.” The Canon imageCLASS MF4350d and the imageCLASS
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SHARP LAUNCHES NEXT GENERATION COLOR WORKGROUP DOCUMENT SYSTEMS
-branded copier, printer and multifunctional peripheral (MFP) toner cartridge sold in the U.S. can be easily recycled at no cost to the customer. For information about the complete line of Sharp MFP products, contact Sharp Electronics Corporation, Sharp Plaza, Mahwah, N.J. 07495-1163, or call 1-800-BE-SHARP. For online product information, visit Sharp’s Web site at sharpusa.com. # # # Sharp Electronics Corporation is the U.S. subsidiary of Japan's Sharp Corporation, a worldwide developer of one
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SHARP IMAGING AND INFORMATION COMPANY OF AMERICA EXPANDS DIRECT, LOCAL SALES OPERATIO
documents safe from unauthorized users, Sharp leads the MFP industry in security by offering the most secure suite of MFP applications. For information about the complete line of Sharp MFP products, contact Sharp Electronics Corporation, Sharp Plaza, Mahwah, N.J. 07495-1163, or call 800-BE-SHARP. For online product information, visit Sharp’s Web site at sharpusa.com. # # # Sharp Electronics Corporation is the U.S. subsidiary of Japan's Sharp Corporation, a worldwide developer of one-of-a-kind home
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Mac OS 10 Network Fax
I'm not normally involved in this area at our dealership, but we have a new account with a MPC3500spf in a Mac (OS10.5.4) inviornment that would like to implement Network Faxing. Is this possible with a Mac? Also, they are having issues with printing from Photoshop CS3 where they get an error message of "No %% bounding box: comment in heater". In doing some quick research I've come to the conclusion that it is an OS10.5.4 issue as many different printers/MFP (not just RIcoh MPC3500's) are
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Best Print Management Solutions Updated with Announcement of Version 4.1 of Equitrac
PLANTATION, FLORIDA, August 12, 2008 — Equitrac Corporation, the world’s leading provider of solutions to authorize, authenticate and account for use of multifunction printers (MFPs), copiers, faxes and scanners today announced the release of version 4.1 of its Equitrac Office® and Equitrac Express® print management and cost recovery solutions for corporate enterprises and educational institutions. This significant update to both solution suites provides customers the benefits of wide-ranging
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New SP 4110SF from Ricoh!
Ricoh is pleased to announce the introduction of the new Ricoh Aficio SP 4100SF Monochrome Printer-Based MFP Series. With this new introduction, Ricoh can capitalize on the trend toward smaller all-in-one laser solutions with self-maintenance. The new Ricoh Aficio SP 4100SF Series is a group of three new additions to the Ricoh Aficio family. The Aficio SP 4100SF series consists of a color image scanner and rack paired with one of three monochrome printers. This new series represents the first
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New Version of EFI Fiery Central Workflow Solution Boosts Production and Maximizes Re
servers; VUTEk® superwide digital inkjet printers, UV and solvent inks; Jetrion® industrial inkjet printing systems; print production workflow and management information software; and corporate printing solutions. EFI maintains 26 offices worldwide. # # # Katie Maller Public Relations Manager 303 Velocity Way Foster City, CA 94404 [650] 357 3032 tel [650] 357 3231 fax katie.maller@efi.com
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Leavenworth, Kan. - Purchases 22 Copiers
In other commission business: * COPIERS — CLeavenworth, Kan. - The Leavenworth County Commission received feedback from county residents and employees regarding its 2009 preliminary budget on Thursday as it prepared for next week’s final preliminary budget public hearing. ommissioners unanimously approved a five-year agreement with KK Office Solutions for lease copier maintenance of 23 county copiers. The financing of the lease agreement will come from existing county funds. The commission will
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DocuLex Provides Convenient Content Access with WebSearch 4.1 Content Management Soft
process of adding documents via MFP, FAX or electronically generated files. These documents are in need of structured index values for organized filing, searching and records management. The process of generating crucial index values for records can be performed as a post process from anywhere with via a browser and secure access to documents. For additional information on DocuLex WebSearch 4.1, and to request a convenient online program demonstration, visit www.doculex.com . About WebSearch
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Re: Mac OS 10 Network Fax
Lan Fax is for windows printing only. I don't know about the other issue.
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Re: Wide Format Color Scanner
Ricoh is pleased to announce the introduction of the new Ricoh Wide Format Scanner (WFCS). The Wide Format Color Scanner is Ricoh’s first entry into color scanning for the wide format market. This product will open a new market for you to prospect and will match or exceed competitors’ products in bid situations. This WFCS is designed to work with all Ricoh wide format products, but really fits well when bundled with the SP W2470 to create a very low cost color scanning, multi-function product
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Industry Trending
. The internet, email, and intranets are big drivers. Printing surpassed copy volume in 19953. End-users are printing multiple originals, rather than making copies. Color printers are bringing new documents to the network. The number of documents created and distributed electronically — then printed at the time of need — continues to grow. Document Trend #3 Copy and fax are becoming secondary technologies. Copy volumes are stagnant or in decline. Long-held habits are changing. Fax volumes are
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Re: Sales Tips
Just The Facts, Please "I told a prospect that I'd follow up within a week. Two weeks later, I figured I missed my chance and they went with someone else." Sound familiar? Effective salespeople don't guess themselves into a sale. To ensure you're operating with the facts, ask yourself this, "Do I have evidence to support my assumption or how I'm feeling?" Enjoy the peace of mind that comes from gaining clarity rather than drowning in the stories that you believe are true.
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Re: Wide Format Color Scanner
Notes from the Savin price book: (22) The Wide Format Color Scanner (100117FNG) requires either a MP W2400, MP W3600, or SP W2470 on the network and turned on to activate the scanner. (23) The Wide Format Color Scanner includes scanner unit, scanner stand, monitor bracket and cable channeling. This unit requires a PC and a touch screen monitor that must be purchased locally. Please refer to the brochure or InfoCenter for PC and Monitor specifications. Sorry, Art. I realize this didn't answer
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Re: Wide Format Color Scanner
to conduct some testing. We basically know that the scanner will work with the 240 (based on test conducted by Contex) and the 480 (based on tests that were run by TSC). Although the launch materials do not reference, the scanner will work with the 480 and 240, however we have not confirmed it working with products prior to those two. Thanks Bryan Batelli Associate Product Manager, Wide Format Ricoh Americas Corporation Production and Color Systems Marketing
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Re: Ricoh 2075 - Printing Custom Size Paper
I went on site today and tried that route and still no dice. I also tried everything under the sun to try and get the driver to acknowledge that it had custom paper in the drawer. Also, I even had problems printing the paper from the bypass with the driver fully configured. Very odd problem, indeed.
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Re: Ricoh 2075 - Printing Custom Size Paper
Yes. I can copy to the trays (I tried tray 2 and bypass) with no problems at all. However, when it comes to printing, it's giving me a type mismatch even though I've set everything under the sun to make this work.
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Re: Industry Trending
Great information. If the predictions here are correct (I have no reason to doubt), the shift we've been making as an industry (more print, more consolidation) should turn out well for us.
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Re: Industry Trending
ART, CURIOUS WHERE YOU FOUND THIS - I'D LIKE THE ORIGINAL FOR MY 'PITCHBOOK'. FOLKS DON'T BEIEVE SALESTYPE BUT IF THEY READ IT ITS GOSPEL!
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Hannibal, MO
• The purchase of multifunctional copiers for the clerk’s office and police department was approved. The city will pay $5,211 for a black and white copier for the police department to RTD Office Products. RTD Office Products will also supply a color copier to the clerk’s office, even though its bid of $7,135 was not the lowest. City Clerk Angel Zerbonia explained that when the maintenance agreement is factored in, RTD’s bid is superior.
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Ademero Inc. Releases Content Central™ Version 4.6
, retention policies, and workflow rules. For more information on Content Central, including a live demonstration, visit www.ademero.com/products/content-central . About Ademero Inc. Ademero develops document management software, document imaging software, and document scanning software and provides related professional services. Based largely on user experience and feedback, the company's flagship product, Content Central™, is a browser-based document management system created to provide businesses
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Océ Launches Comprehensive Suite of TransPromo Solutions and Services
. Market research firm, INTERQUEST, in a 2008 study, forecasts that full-color promotional transactional printing in North America will grow at an annual rate of 45 percent between 2007 and 2012, presenting a major opportunity for transactional printers. The study also cites statistics indicating that consumers spend an average of 5.6 minutes looking at bank and credit card statements they receive through the mail. While TransPromo documents are highly effective tools for increasing the lifetime
-=Good Selling=-
New Certification Resource for Members
Recently I've ben uploading my certifications to Linkedin. The only problem is Linkedin does not offer a place for you to upload your pdf document. I could be wrong, however in the mean time I added a Certifications tab to our site.
This is for our members to use to upload their certifications and then link the url to Linkedin. See below
There are many potential prospects or suspects that lurk behind the scenes. Uploading your certifications can make you stand out in the ocean of sameness with all of the other reps. I ask you, who the frak wants to be the same!
The link for adding is here for our site, then make sure to check certifications on the right side of the page and then save.
-=Good Selling=-
MEGA Lead for 500 plus MFPs
se attached files
Lead for ManagedIT Services ($150K)
see attached file
Lead for IT Services (5 Year Managed IT)
see attached file
Are You Providing A White Glove, Cherry On The Top, First-Class Type Client Experience?
“The way to a customer’s heart is much more than a loyalty program. Making customer evangelists is about creating experiences worth talking about.”
Valeria Maltoni
As we start off our time together, as I ask you to think about the following...
Are you creating experiences worth talking about with your clients? What are you doing to keep your clients coming back for more and more and more of what you have to offer?
In today's radically and highly competitive sales world, what got you to where you're at with your clients, will not keep you there moving forward.
The title of this week's message just might be a cold glass of water for many of you, Are You Providing A White Glove, Cherry On The Top, First-Class Type Client Experience?
If you said yes, how do you know you are? If there is a bit of silence, then you have some work to do.
As we get started let's unpack two words that quite often get intermixed in sales - the use of customer and client.
What does it mean when using both?
According to the American Heritage Dictionary, a customer is someone who buys goods or services from a store or business. Let's just say transactional in nature.
The word client can also mean customer, but it has a separate definition as someone who receives professional services. Let's refer to this as transformational in nature.
When it comes to keeping people talking about what YOU do would you like them using the word transactional or transformational?
Therefore, let's adjust our mindset and gain a complete understanding around the use of these two words. Customers are typically people who buy products or services that you supply. Conversely, clients buy and seek out your personalized advice to their particular needs.
When it comes to the experience they receive this can be based on quite a few things, but I believe it boils down to perception. It's the perception these people have of you that determines your sales fate, longevity and sustainability.
Are you building a transactional customer experience or a transformational client experience?
Think about this one for a moment... Do you view your customers as customers, or do you view them as clients? How many of you view them as clients but treat them as customers?
Would you even know?
At this very moment in time, would you know when a customer becomes a client, or the other way around?
You see, when a client becomes a customer, this becomes a problem. I ask you to think about what I just said, and now think of the word... Attrition.
To quote the legendary Walt Disney,
“Whatever you do, do it well. Do it so well that when people see you do it, they will want to come back and see you do it again, and they will want to bring others and show them how well you do what you do.”
FIRST CLASS EXPERIENCE
Are you going the extra mile to create a first-class experience?
When it comes to going the extra mile, it would be remiss of me, if I didn't bring in a Napoleon Hill reference,
“An important principle of success in all walks of life and in all occupations is a willingness to Go the Extra Mile; which means the rendering of more and better service than that for which one is paid, and giving it in a positive mental attitude.”
To go the extra mile, let's unpack a first-class experience.
This experience is characterized by exceptional service, personalized attention, and a focus on exceeding expectations. It's about creating a positive, memorable and heartfelt interaction that not only meets one's needs but also makes them feel valued, appreciated and heard.
Here are a few key aspects...
- Personalization: Treat people as individuals as you tailor your interactions to their preferences, needs, and desires.
- Ease and Convenience: Making it easy and seamless for people to do work with you.
- Consistency: Delivering a consistently consistent experience with every interaction and engagement.
- Feedback: Actively seek feedback and use it to improve. This demonstrates that you listen and take action as this is a powerful way to build trust.
You do not need permission for you to go the extra mile or to provide a first-class experience.
In an ever-changing competitive business landscape, you must look for smart answers to an extremely urgent question:
How can you protect your client base from erosion as competition intensifies?
I believe true loyalty breeds true loyalty.
If you want your clients to give you their hard-earned corporate dollars, then you must be willing to continually, faithfully and without any hesitation give a rip about them.
If you want your clients to be forever committed to you, then ensure you're endlessly devoted to them. It’s straightforward and that simple, yet so difficult for many to wrap their minds around.
Here's a little secret... all of you have a first-class seat and so does the competition.
The question becomes...
What are you going to bring to the seat?
PROVIDE A WHITE GLOVE EXPERIENCE
How many of you are providing a white glove and bottle of wine type experience?
I encourage all of you, stop imitating and start innovating.
When it comes to delivering an outstanding experience, far too many in sales are content and complacent.
Success breeds complacency and mediocrity
According to the Forrester analysis published in the Harvard Business Review years ago:
“13% of companies said that they’ll settle for nothing less than having the best customer experience across every industry — in other words, these companies want to be the next Apple, Disney, or Zappos.”
This leaves a whopping 87% of companies who will settle for less than the best when it comes to their customer experience!
Let's think of this in sales terms... How many of you talk about the amazing, over-the-top and outstanding level of service you will provide but ride off into the sunset once the honeymoon is over and you deposit your commission check?
A few years ago, McKinsey and Company, published an article titled, "The future of customer experience: Personalized, white-glove service for all"
In this article, they state, "The modern reality: White-glove service is both inevitable and economical."
A white glove experience is,
"Characterized by attention to detail, convenience, speed, and emotional fulfillment, this high standard of service offers solutions, products, and services that are tailored to each customer’s specific and unique needs."
Have I got you thinking about buying a pair of white gloves?
We all know it because we crave it as well, today's buyer (and you're one of them as well) expect highly personalized service.
According to McKinsey and Company, providing white glove service offers several benefits:
- Deeper customer trust and loyalty - starts by creating a seamless experience.
- Reduced costs - start by tailoring solutions to meet individual needs. As an example, offering a simple apology rather than a gift card when things do not goes as planned.
- Increased revenue - start creating highly individualized and personalized interactions based upon a needs approach as a replacement to the standard one-size-fits-all approach to service expectations.
A white glove experience offers a massively high return on investment.
YOU ARE THE EXPERIENCE
It doesn't take a lot for you to go the extra mile. You must show you care.
This is the core foundation of what it means to sell from the heart (check out Selling From The Heart). It's all about bringing the human approach to sales, making it about your clients and what’s important to them.
You will hear us say, "It's just about giving a rip!"
Your clients are willing to pay for the experience. Go no further than Starbucks.
What's the difference between a cup of coffee from Starbucks and that of a competitor? Simple, the hyper personalized experience.
Check out the book,The Starbucks Experience by Joseph A. Michelli.
I encourage to you to apply the five Starbucks pillars to how you deliver an exceptional, cherry on top white glove experience, then start to watch your sales soar.
Make it your own - Based upon the 5 ways of being.
- Be welcoming
- Be genuine
- Be considerate
- Be knowledgeable
- Be involved
Everything matters
- Everyone matters
Surprise and delight
- Look for genuine opportunities to do the positively unexpected.
Embrace resistance
- Do not hide from difficult challenges.
Leave your mark
- When employees’ work environments match their personal values, they are more productive.
Again, YOU are the experience between you and your clients. Reflect upon the 5 Starbucks pillars and ask yourself:
- How consistently welcoming am I with my clients?
- What details do I tend to overlook with my clients?
- Where can I offer more surprise or delight with my clients?
- In what situations do I embrace resistance in working with my clients?
- What mark am I leaving with my clients?
THE ONE THING
What is the one special and unique thing that you can provide to your clients? I urge you to uncover what it is because this is what will differentiate you from all the others in sales.
Start getting your clients talking about the experiences they have with you.
I encourage you to bring something amazing to the business table. It's you that makes the difference. It's not your products, your service or your company; it's you. It's how you show up and how you deliver it that makes the difference.
Do not forget, you are 100% responsible for this.
"Providing an outstanding client experience should be a pleasure not a headache."
In this episode of Selling From the Heart, we are joined by 🧑🔬Jonathan Mahan, the co-founder of The Practice Lab, a training community for sales professionals looking to develop their skills through deliberate practice. He is passionate about helping salespeople cut through the clutter of tips and tactics to focus on the most impactful core sales behaviors.
Jonathan Mahan joins Larry and Darrell to discuss the importance of deliberate practice in sales. He explains that while simple repetition doesn't grow skill, deliberate practice can rewire the brain and equip salespeople with the abilities they need to perform under pressure. By practicing core fundamental skills and receiving immediate feedback, sales professionals can change their behaviors and elevate the sales profession.
KEY TAKEAWAYS
Lazy selling can be done without much practice, but high-quality selling requires intense skill development through deliberate practice.
Deliberate practice involves setting clear targets, receiving feedback during practice, and implementing that feedback immediately.
Sales leaders should prioritize deliberate practice to see actual behavior change and improve sales team performance.
HIGHLIGHT QUOTES
"Repetition alone doesn't grow skill. Deliberate practice is the fastest way to grow skill and change behavior." - Jonathan Mahan
"Practice takes knowledge and brings it into a part of the brain that's accessible under pressure during a performance." - Jonathan Mahan
Learn more about Jonathan Mahan:
LinkedIn: https://www.linkedin.com/in/jtmahan/
Learn more about Darrell and Larry:
Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/
Larry's LinkedIn: https://www.linkedin.com/in/larrylevi...
Website: https://www.sellingfromtheheart.net/
Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.
Please visit https://www.sellingfromtheheart.net/p... to pre-order your copy of the rerelease of the Selling from the Heart book.
SUBSCRIBE to our YOUTUBE CHANNEL!
Please visit WHY INSTITUTE:
http://sellingfromtheheart.net/why-os
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https://www.workbetternow.com/
Click for your Daily Dose of Inspiration:
https://www.sellingfromtheheart.net/d...
Check out the 2023 Authentic Selling Challenge:
https://authenticsellingchallenge.com/
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This Week in the Copier Industry 10 Years Ago
This Week in Copiers Ten Years Ago
Third Week of August 2013
Real Copier Sales
Way back when in 1986 I went into business for myself at the ripe age of 29. I had been selling copiers for a Minolta dealer in central New Jersey since 1982, and believe it or not by 1986 the owner was in a divorce, hooked on other stuff and the business just didn't open one day and the previous weeks pay checks had NSF. more here
Check These Great Copier Threads from Ten Years Ago This Week
Selling Copiers "Should I Go Out on My Own"
and non manufacturers that were putting their label on the box and reselling the units. The 80's list of distributors and manufacturers here in the US for copiers were: Minolta Ricoh Mita Sharp Toshiba Monroe Gestetner Savin Oce Royal Konica Adler Royal Lanier Sanyo Towa Olivetti AB Dick Pitney Bowes Xerox Canon Selex I'msure I've missed afew.The 80's and early 90's were the golden years to get into the industry because there were so many opportunities available and a glut of manufacturers and
Blog Post
Our Top Ten Copier Proposals/Quotes for July 2013
and found themselves a position at a Dealer. They took those over bearing rules, reports, meetings and stuck them right where you know where. It's a dam shame.....but someone else will benefit from their loss and this guy will surely land on his feet!!! Canon 2525 Monochrome.pdf Konica Minolta BizHub 363 System.pdf kyocera C250i proposal.pdf Copystar CS2560 pricing.pdf Multi Konica Minolta BizHub25,36,42.pdf savin c9075_Savin c9065_Savin C5502 price quote one dollar.pdf savin c9075_Savin
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New Sharp MX-C300W AND MX-C250F 4-IN-1 MULTIFUNCTION PRINTERS
MX-C300W AND MX-C250F 4-IN-1 MULTIFUNCTION PRINTERS OFFER SUPERIOR SPEED AND FULL OFFICE-FRIENDLY FEATURES IN A SPACE-SAVING DESKTOP DESIGN London, 22 August 2013-Sharp today announces the launch of a new range of multifunction printers (MFPs) that combine the compact design associated with personal use desktop printers, with the features and functions that small businesses (SMEs) and smaller workgroups need. The MX-C300W and MX-C250F are for businesses or individual departments that require a
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Android-Based MFPs & Copiers to the Rescue
a Ricoh article that was posted on the Nikkei. When Sharp first introduced their swipe wipe screen on their MFP's there were quite a few threads on the Print4Pay Hotel discussion forums about the need for the industry to move to a standardized OS (operating systems) for all MFP manufacturers. One of the threads made mention of the lower manufacturing and development costs. Thinking forward, I've always been a big fan of having the ability to maybe plug my smart phone into the MFP and use my
Konica Minolta Executive, Gavin Jordan-Smith, to Be Inducted Into the Walter E. Soderstrom Honor Society
business solutions including production print systems, digital presses, multifunctional products (MFPs), managed print services, vertical application solutions and related services and supplies. Konica Minolta has been recognized as a leading supplier by the Allegra Network, International Center for Entrepreneurial Development (ICED), The UPS Store, Inc., and National Association of Quick Printers (NAQP).Konica Minolta's innovative bizhub PRESS C8000 is the first digital press to receive the G7
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Canon U.S.A. and Canon Business Process Services to Exhibit Imaging Solutions and Services for Legal Industry at the International Legal Technology Association Conference
professionals in corporate or small office environments to easily print case documents from their select mobile device to a compatible Canon printer. For firms looking for control over device usage and printed output, Canon's uniFLOW Mobile Printing application can integrate mobile device usage into a firm's overall output management solution, enabling the firm to enact control over who has rights to output to the devices, requiring user authentication for printing of documents. Canon's space
File Premium
Ricoh 3310L fax order doc.pdf
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Re: Selling Copiers "Should I Go Out on My Own"
While we are reminiscing about starting an office equipment dealership, it was 37 years ago that I started Business Machines Inc. (BMI) in Raleigh. BMI started as an Olivetti City Dealer and later into a full service dealership. Over the years BMI transitioned from a typewriter/calculator dealer to a computer, fax, and finally a copier dealer. It was August, 2012 that I started my exit of the industry by selling BMI to CEI with the agreement to work with them for one more year. As I write this
Blog Post
Ricoh MP C3003/3503/4503/5505 & 6003 Media Spec Review
I've seen that HGCP is supported), Colored Paper, Envelopes, Labels OHP(Labels and OHP are restricted to use form the by-pass tray only). OHP is the common abbreviation for Overhead Projector, thus when OHP is stated as a media type it refers to a clear mylar media that can be copied or printed onto. Does anyone ever copy of print on this stuff anymore, I can't even remember the last time I saw an Overhead Projector! Document Feeder (ARDF): Ricoh uses an ARDF (Auto Reversing Document Feeder
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Ricoh India Opens its Multi Faceted Facility in Gujarat
Ricoh, global giant and a leader in the field of Office IT Solutions strengthened its existing Facility at Gandhinagar in Gujarat by introducing state of the art toner bottling operations The main objective of this initiative is to provide benefit to Ricoh’s customers through improved efficiencies and lower costs. This toner plant is made with the cooperation between Ricoh's India and The Chemical Technology Products Business group of Ricoh Company Limited. The plant will fit in with the
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Canon U.S.A. Earns Eight Summer "Pick" Awards from Buyers Laboratory LLC
@CanonUSA. Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. CONTACT: Editorial: Michael Maloney Canon U.S.A., Inc. 631-330-4613 mmaloney@cusa.canon.com or Emily Moran Canon U.S.A., Inc. 631-330-2403 emmoran@cusa.canon.com or Canon U.S.A. website: http://www.usa.canon.com or For sales information/customer support: 1-800-OK-CANON SOURCE: Canon U.S.A., Inc
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Ricoh Recognized with Gold Standard International Accreditation for Forensic Science Testing
several standard operating procedures, among other things. "Congratulations to Ricoh Forensics for demonstrating a level of excellence generally only sought by government entities – only a few non-government organizations have sought and demonstrated conformance to the stringent criteria required for earning ASCLD/LAB-International accreditation," said ASCLD Executive Director Ralph Keaton. "We commend Ricoh Forensics for investing the time and commitment to achieve this accreditation as it is a
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Epson Enhances Volume Bid Program for Resellers with Free Printer Recycling Offer
, dedicated sales and technical support, product customization for printers and scanners, financing support, and eligibility for a free demo unit1. In addition, qualified partners receive discounts with no minimum purchase; free customer evaluation units; bid support; one-stop pre-sales and post-sales assistance; access to in-depth, current marketing materials and tools including data sheets, sales kits and product training; and the latest program and product announcements. The Epson ImageWay
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Toshiba’s Newly Unveiled e-STUDIO™ Series Outfits Small Offices with Affordable and Durable Printing Devices
(MPS) program, e-STUDIO™ line of multifunction printers (MFPs), toner products and retail information/thermal printing systems, TABS is leading the way for businesses to print smarter, work safer and conserve resources. For more information on Toshiba solutions and services available in the United States and Latin America, please visit www.business.toshiba.com .
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Re: Konica Minolta Executive, Gavin Jordan-Smith, to Be Inducted Into the Walter E. Soderstrom Honor Society
"I am honored to be included in the Soderstrom Society with so many notable industry leaders," says Jordan-Smith. "This is an exciting time for the commercial print industry. At Konica Minolta, we are working on delivering innovative digital production print technology solutions that will automate workflows, improve processes and increase profitability for commercial printers. Now, more than ever, customers can count on Konica Minolta to deliver next-generation production solutions that will
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Parascript Named Canon Image Capture Solutions Alliance Program Member
Longmont, Colorado (PRWEB) August 19, 2013 Parascript®, LLC, a leading machine print, handprint and cursive recognition technology provider, is today announcing it has been added to Canon U.S.A., Inc.’s Image Capture Solutions (ICS) Alliance Program. As a result of the alliance, value-added resellers (VARs) offering imageFORMULA document scanners by Canon U.S.A., Inc., a leader in digital imaging, will have access to Parascript’s intelligent document recognition (IDR) software, FormXtra Capture
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Kyocera Document Solutions Germany uses FrontRange's HEAT Client Management
and a range a different clients. With HEAT Client Management, setting up new devices is now simple and efficient for them no matter what operating system or hardware is involved." About KYOCERA Document Solutions Inc. KYOCERA Document Solutions Inc. headquartered in Osaka, Japan is a leading manufacturer of document imaging solutions and document management systems, including color and monochrome multifunctional products and printers and wide format devices. KYOCERA's products are renowned for
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Top Ten Upcoming Copier RFP's for September & August 2013
We continue to work to bring you the latest Copier, Copy Machines RFP's RFQ's that become available on a weekly basis.However it's always good to check in every day to see what's new. A little game that's played by many is that the dates between the official start of the RFP to the close date may only be a few weeks, thus it's important to get notified ASAP. If you're a premium member of the Print4Pay Hotel, you'll get immediate email notification when any RFP or RFQ is posted (within minutes
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Crawford Technologies to Showcase Critical Enterprise Output Management (EOM) Solutions at PRINT 13
Technologies Lunch Learn with PrintMediaCentr – PRINTERVERSE, Booth #5440 – Are you on board with the CCM 2.0 Revolution?: Wednesday, September 11, 12 noon to 12:45 p.m. Presented by David Day, Production Management Specialist at Crawford Technologies. --Live daily demonstrations of complete end-to-end production workflows, including truly automated production management from CrawfordTech, at the Canon Solutions America booth #502. --Kern, Booth #848, will demonstrate a print-to-mail
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Re: Ricoh Plotworks "Way To Screw Up the W3601" Updated!
Despite wide format volumes in the AEC world dropping the market still expects a certain level of job submission capability. It doesn't have to be at the level of PLP or ReproDesk, but I would hate to be going into a demo either: a) Justifying charging a significant % of the capital cost for something Xerox (AccXES), Océ (OPS) and others give away; or b) Trying to convince the customer he doesn't need job submission. I wrote a job submission tool (ReproRog.NET) some years ago and keep it up to
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Around the World with Ricoh
CONSERVATION : Ricoh’s Much About Mangroves programme sees 70 people planting 500 saplings within an hour KUALA LUMPUR: A SLIPPERY terrain, insects and humid weather seemed to be the last thing on the minds of over 70 people who took part in Ricoh's mangrove rehabilitation programme. The "Much About Mangroves" programme is part of Ricoh's "Go Eco with Ricoh" campaign and sees the company joining forces with the Malaysian Nature Society (MNS) to rejuvenate the mangrove forest in Kuala Selangor
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Ricoh DD6650P Duplicator
Has anyone seen this in the US? If not how about in EU or Asia, seems this looks like a cosmetic changes to the HQ9000 right? This was suppose to launched in the US in July of 2013, so far nothing here in the US. Brochure is located...
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RISO to Showcase the Speed, Quality, and Versatility of the New ComColor X1 Series Printers at PRINT 13
. ComColor 3110/3150: Engineered for small conventional print environments requiring A4/ Legal formatted output, these full-color high-speed printers deliver an impressive 90 ppm. RISO heatless imaging technology and a more direct paper path result in outstanding high-volume printing performance, as well as significant power savings, even when printing at high speeds. The ComColor printers are exceptionally eco-friendly and are ENERGY STAR Certified. About RISO, Inc.: RISO, Inc., headquartered in
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Wipro Partners With Xerox on Enhanced Document Imaging
Wipro Gallagher Solutions (WGS) has announced its integration with the Xerox Mortgage Services BlitzDocs intelligent collaborative network to provide lenders with improved communications and enhanced document imaging. The partnership seamlessly integrates WGS’ NetOxygen LOS loan origination software with BlitzDocs’ electronic loan folder (eFolder). BlitzDocs advanced security settings enable all industry participants – lenders, due diligence providers, MI companies and more – to collaborate on
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CAD/CAM Connect Now Offers Wide Format Printers, Scanners, 3D Printers and Supplies
CAD/CAM Connect brings on TAVCO Services, Inc., a leading provider of wide-format equipment solutions, service, and supplies for companies of all sizes. This includes plotters, wide-format printers, large-format scanners, and 3D printers from OcÉ, Canon iPF, Contex and 3D Systems. “There are a lot of companies who attempt to take care of a customer’s printing needs, but in the end, we chose TAVCO because of their knowledge and experience in the industry," said Ken Wilson, CEO of CAD/CAM Connect
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Kyocera Document Solutions Germany Taps FrontRange's HEAT Client Management
client management solution. The IT administrators performed all the required work manually. With numerous servers and over 500 users, this required a massive amount of time. Kyocera was looking for a client management solution that could considerably reduce the amount of time these tasks consumed and deploy not only software but also patches, drivers, and operating systems completely automatically. FrontRange was competing with several other vendors that had made it onto Kyocera's short list. In
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KIP America Introduces KIP Printer Status Device Monitoring Software
KIP America Phone 800 252 6793 Fax 248 474 6081 39575 W 13 Mile Road Novi, Michigan 48377 Phone 248 474 2900 Fax 248 474 6081 KIP America Press Release KIP America Introduces KIP Printer Status Device Monitoring Software Novi, Michigan: August 13 th 2012 KIP a world leader in wide format document production technology, introduces the ideal solution for providing centralized access to users over a wide area network . KIP Printer Status is a web-based application that enables IT administrators
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Is this the rebirth of print?
SjÖberg, LRF Media, IDG, Talentum and MedstrÖms.” “This product is a direct response to the growing need for on demand printing. It is also an example of true innovation and we are proud that Ricoh’s leading technology is contributing to magazine production of the future,” added Graham Moore, director of business development for Ricoh Europe. http://www.australiancreative....the-rebirth-of-print
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Error code SC899 Ricoh MPC4502
The error message is SC-899 It comes up when trying to print from websites – of course it’s not all, just a few so far: Code there be some type of security setting? http://www.philanthropy.iupui....undraising-seriously http://www.fastcompany.com/301...des-of-your-brain-an
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BarkerBlue Hosts AIA Accredited Digital Wall Decor Course With Hewlett-Packard and ReproMax
will help local professionals in those industries better understand the design opportunities available to them." The one day course will include a presentation on Digital Wall Decor trends, printing and media technologies and methods, and methods of installation from an HP representative, followed by a live production and installation demonstration by BarkerBlue. At the end of the course, AIA members will earn continuing education credits from HP. Professionals are encouraged to RSVP to attend
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31 Ways to Close more Business (2 of 31)
someone move NOW. ZERO percent interest to own the system! -=Good Selling=-
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U.S. and Japan Show Growth in Large Format Printer Shipments in the Second Quarter of 2013, According to IDC
since the fourth quarter of 2010, two of the four largest large format printer (LFP) markets posted year-over-year growth in this period. The United States and Japan posted 5.0% and 4.2% growth in unit shipments in 2Q13. "While the worldwide LFP market is mature, we do see pockets of growth opportunity that can be very lucrative in the eco-solvent based printers segment. We expect vendors to introduce new products soon to target these emerging markets," said Phuong Hang , Program Manager, Worldwide
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BTA East to Host Grand Slam, Sept. 26-27, in Baltimore
No Errors = Dealer Success," with Bob Goldberg, BTA general counsel; "Leadership vs. Management: Which is More Important?," with John Hey of Strategic Business Associates; "Strategies for Success in Managed IT Services," with Milton Bartley of ImageQuest; "The Evolving Dealership — Developing a Message That Integrates Hardware, Services Solutions," with Darrell Amy of Dealer Marketing Systems; and "Building the 21st-Century Sales Force," with Troy Harrison of SalesForce Solutions. The dealer
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Re: top challenges faced by sales reps on a day to day basis
Wow. No poll answer regarding the rep’s activity…interesting. Over the years I have learned that if you work hard and SMART, you’ll hit your numbers. I also think that there is a condition that affects a lot of sales reps in virtually all industries. It is a type of an iron deficiency disorder. It is when iron in your blood is transformed into lead that forms in your rear end. If someone bounces from dealership to dealership and never finds success it is most likely them. If they’ve had success
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Re: top challenges faced by sales reps on a day to day basis
affects a lot of sales reps in virtually all industries. It is a type of an iron deficiency disorder. It is when iron in your blood is transformed into lead that forms in your rear end. If someone bounces from dealership to dealership and never finds success it is most likely them. If they’ve had success in the past, they know how to get there again. If they are new, test them out at 80/20 by Alan Rigg. He’ll tell you if they have a foundation to build on. Full Disclosure: I have no affiliation with
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Re: Ricoh Plotworks "Way To Screw Up the W3601" Updated!
Color 1: We need to give Ricoh some credit at least with the 240W, it was the game changer of it's time, problem is that Ricoh sat on their thumbs ever since and all of those great people that supported and launched the 240W are no longer around!
This Week in the Copier Industry 5 Years Ago
This Week in the Copier Industry 5 Years Ago
Third Week of August 2018
Real Copier Sales
I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make....more here
Enjoy These Awesome Copier Threads from 5 Years Ago
Two Types of Office Equipment Leases
Thought I would put this together for our newbies. In addition I can direct my net new prospects to this blog so they can understand more about office equipment leases. There are three that I find the most popular.
Finance Equipment Lease: Not the most popular lease in our industry but it's used for clients that want to own the equipment at the end of the term for a fixed price. Often referred to as a $1.00 purchase option. In addition the finance lease can also be used to take advantage of Section 179. A finance lease aka dollar buyout will have have the highest interest rate. Thus expect to pay more on the monthly payment but at the end of the term you'll own the equipment.
Beware: Even though your purchase option is $1.00 there are some companies that will renew the lease for 12 months if you do not notify them at the end of the original term
FMV Equipment Lease: The most popular lease in our industry because the FMV (Fair Market Value) gives the lowest interest rate and option to purchase at the end of the term.
There are four options at the end of the FMV lease.
- upgrade to a new lease with new equipment
- buy the equipment from the dealer or the leasing company
- return the equipment and pay the freight back to the dealer or leasing company
- auto renewal of lease
- If the dealer or leasing company is not notified ( x amount of days prior to end of lease) or your intentions to return, buy or upgrade. The lease will renew for "x" amount of month's dictated by the terms of one the lease. Renewals can range from 30 days to one year. I would say 50% are in the 30-60 days renewals with the rest at one year renewals.
- Beware: In my opinion the 12 month renewal is a trap. It's designed to hold you hostage if your company fails to notify them in time. If your company wants to go elsewhere they will hold you to the letter of the law demanding that you pay the 12 payments. In addition they have the upper hand when you fail to notify in time. If you want out of the 12 months you will have to agree to their price.
FMV or Finance Lease That Includes Service and Supplies: Office equipment lease that has gained popularity in recent years. These are leases that have x amount of pages for black and color (maintenance and supplies) that are included each month.
The base monthly lease cost will usually include "x" amount of black and color pages each month. If you go over the pages there is an additional cost for "overages". For example, the lease includes 10,000 black (minimum volume) and 1,000 color (minimum volume) in the base prices. If you go over there is an overage per page cost stated on the lease. If the end monthly volume is 12K for black and 2K for color, the next invoice will reflect the overage billing for 2,000 pages of black and 1,000 color at the going rate. If you don't attain the minimum volumes there is no credit issue (most cases).
- Beware: Most if not all of these leases have a built in escalation clause. The wording of "we may" increase the cost on the annual renewal in most cases means they will. It's important to know that the base monthly payment can increase each year. I've seen and heard of double digit increases each year. My personal opinion is to stay away from these if you can, it not make sure the annual rates of escalation are in the t's and c's of the the agreement.
Special Notes:
- I've never seen a regular FMV or Finance lease without maintenance and supplies with an auto escalation clause, however that does not mean they don't exist.
- Do business with a reputable company
- Read the T's and C's (understand the t's and c's if not ask questions)
- Ask for references or visit their Linkedin page to view their references
Feel free to email me or post a response if you have questions apost@p4photel.com. Please also keep in mind that if you're in an existing lease I may be able to help you lower those lease payments.
-=Good Selling=-
Thus What Does One Due When You Want to Win?
"Any man can learn anything he will, but no man can teach except to those who want to learn." by Henry Ford
Yes, one of my favorite quotes. After all of these years I enjoy helping and teaching others and without a doubt I still have that desire to learn more.
Today, I tried something new with an MFP proposal. From my discover process the potential net new client was going to be a power user of print. The annual volume will be around 150K of color per year. After taking a trip to their web site I knew that speed would be one of their needs. In addition a little birdy told me that they are very price conscious. I was being nice with the price conscious line, they are CHEAP.
Thus what does one due when you want to win?
Well, it's time to change up the rules like Kirk did with the Kobayashi Maru exercise with Starfleet.
I took a piece of wide format print speeds and applied that to the 60PPM A3 color that I quoted. If you're read wide format brochures most will state prints per hour rather than prints per minute. I really know now why that's done unless it's to make the devices look like they print faster. A typical toner based wide format will have a print speed of 6"D" per minute. The hourly print speed works about to 360 "D" size per minute. Yup, it does sound faster.
Thus I quoted the speed of the my 60PPM A3 color at 3,600 pages per hour! I felt like I needed to be different. Rather than quote pages per minute, I went to the extreme because in a sea of quotes (which there will be) I believe the 3,600 will stand out.
Additional changes
If I'm going to quote print speeds per hour I might as well go all the way and do that for scanning as well. At my standard speed of 300 per minute (duplex), I quoted 18,000 pages per hour. Yes, another stat that will stand out. Again, I just need my quote to stand out amongst the other.
Will it work?
I'm no soothsayer, but I feel that by changing the rules I've given my self a better change to win. In addition I'm not floating in a sea a sameness with all of the other players.
-=Good Selling=-
Would love to hear from others how they have changed the rules with your quotes an proposals! I would love to know
The Answer To The Financial Print Dilemma – Managed Print Services
Data has always been essential to running a business, especially when it comes to the financial side of a company. Tracking materials usage and time spent on projects or tasks has always been a struggle for accounting departments. However, Big Data has made it much easier to set up programs and systems to assist in tracking items essential to fully developed financials.
The beginning of this type of tracking was embedded in the use of firewalls and servers. IT used these tools to block access to websites and services that were deemed unsafe or distracting. It also helped keep tabs on what and how employees were using their time and equipment.
Now, however, with an ever-growing remote-work environment, companies are moving beyond the standard in-house tracking. Instead, they are beginning to implement project management software like Monday. More intensive clock-in and clock-out tracking systems like Toggl are also a common alternative. However, businesses with significant security concerns and stringent compliance or regulatory requirements have begun to migrate to all-in-one screenshots, website usage, and time-tracking systems—programs like Time Doctor or Clockify. But, no matter the software or methods being used, businesses can now fully monitor and track the work and time of each of their internal and remote workers.
For finance departments, the introduction of these systems means easier tracking and categorizing of employee time. It helps them tabulate hours spent on individual projects and apply costs to specific areas throughout the business. However, despite more advanced tracking capabilities in the realm of the employee, there are back-office and overhead expenses that are still tough to trace, such as printing.
The Printing Expense Dilemma
Many may argue that printing costs are very easy to tabulate. But printing industry experts such as Managed Print Services providers know the actual costs of printing go far beyond the equipment and supplies. How much a company pays to purchase or lease a printer or spends on paper and toner are only the surface expenditures.
The truth is that, for every $1 spent on office printing, another $9 is paid to manage it. This expense is created by IT management, infrastructure, and support. While the Information Technology (IT) group may lump print in with the rest of their general office assistance and structure, analysis proves it takes up far more time and energy than anyone would like to believe. Most businesses report 40% of their help desk calls and tickets are print-related when thoroughly evaluated. And these ongoing print problems can require anything from basic assistance such as supply replenishment or jam assistance to a repair call.
But IT is not the only department affected by office print management. Equipment, toner, ink, and paper supplies all fall on the administrative and procurement departments. Ensuring these items are appropriately sourced in a timely manager often requires inventory regulation. Larger offices may even require regular reports on print dispense and ink levels. In some cases, this information may involve direct contact and inspection of the print equipment’s stored data.
Add to all of this the need to provision and upkeep on-site (and now remote and at-home) printing facilities; it does not seem unreasonable for print management to encompass such a staggering hidden cost. Yet nearly half (40%) of North American businesses cannot accurately track print and print management expenses. As a result, most companies spend a great deal more than they should to provide these services to their employees. A typical business spends up to 3% of its annual revenues on office print services.
Managed Print Services – Solution To Print Costs
Seeing such a cost analysis, finance departments might immediately attempt to steer their company toward a paperless environment. Indeed, many organizations have been working hard toward the vision of a completely digital office. But studies have shown paper is still an essential feature for employees and security. Fortunately, there are ways for businesses to provide finance with the data attributions they desire while significantly lowering the overall costs of business office print.
Managed print service (MPS) providers consolidate administration, printer helpdesk, and maintenance into one package. As a business that is wholly focused on providing printer services, equipment, and supplies, they can leverage their industry knowledge, experience, and volumes to help reduce wait times, resolve issues, and lower supply costs. Overall, MPS services can reduce overall printing costs by up to 30%. The cost-savings to print-related helpdesk tickets and calls alone range from 7-14%.
MPS providers using business process automation systems like PowerMPS offer even more data and cost savings. These platforms provide MPS customers with easily accessible data on print volumes by printer, location, and current supply levels. This information can be accessed from the comfort and safety of the home office – for even remote office and connected desktop printers.
MPS using PowerMPS systems can provide an in-depth look at supply usage for those finance departments demanding even more convenience and cost savings. And there are ample time savings with predictive supply ordering technology and online maintenance management.
Finance departments in businesses across North America might be at a disadvantage for tracking and understanding their actual office printing spend. But, just like there is a growing service and software space for proper employee time management and attribution, there are solutions for the enterprising finance team. When it comes to tracking and management for print, these companies should take a hard look at partnering with a reputable MPS provider – especially one galvanized by an authoritative tool such as PowerMPS.