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Funniest Copier Stories Ever Told Part 1

I've been wanting to put this anthology together for a some months.  Since I have a sales month where I can breath again I've found the time to put these together.

If you know any of these awesome sales people that sold copiers in the 70's shoot them a note or post a response on this blog for them. 

Funniest Copier Moments

Ed Doyle: There were tons of funny stories. One that made its way to the very top at Lanier (the top was CEO Gene Milnor, a legend) was this: I was on a sales blitz and in the field with a rookie in El Dorado Arkansas, which was part of the Monroe, La. Office. We called on a one-man attorney who had an office upstairs. It was a gorgeous Spring day, and he had his window open behind his desk and his old 3M dual spectrum copier on a table next to the window. After a great demo his objection was, “that unit can really help me out and once this old copier dies, I’ll call you” You can imagine how many times I came back at him, but he wouldn’t budge. Finally, I said something like “so if I understand you, once your copier dies, you’re going to get the VQCIII, is that correct?” He answered an emphatic yes and I proceeded to unplug his copier and I tossed it out the window (during the demo I could see out and it was just an empty alley). He looked out the window, turned around and broke out laughing and said “you’re F***ing” crazy” I immediately told him we had plenty of these old units in stock to replace what I had just ruined and he thought a second and said “no thanks, I’ll get the new one”. read the full blog here

Jack Carrol (Jack passed last year): Not funny but……….Duplifax started when Jerry Banfi traded his wife for a copier dealership. Steak & Beans contest. NY vs. NJ. Every phase of the meal was different kind of beans. The customers in the restaurant loved it. This was when I came up with the demo’s in customer’s offices in multi floor large buildings to get 10 demos in a day. 

Second Story from Jack: The SCM/Kip PPC always jammed under the drum and started to smoke. It smelled like toast. One of their divisions was Proctor Silex who made toasters. Some guys gave away toasters with the copiers. Lucky, they got the employee price. In the early 70’s I knew a guy who substituted plain paper copies and removed the liquid paper copies on the demo. (RIP Jack) read the full blog here

Rod Nafziger: The best one was a guy that wanted to argue for his Xerox. We almost came blows. So I sat quietly while he yapped. I’m filling out an order at list price. I turn it around and hold out the pen. After 5 minutes of silence he groans, grabbed the pen and signed. Later I learned he owned Xerox stock. But, didn’t like his rep. read the full blog here

Carl Little: My first day in the field by myself while working for Xerox, I was told by my manager to go out and make 30 calls & bring back 30 business cards with the dates of service contract renewals written on the back.  I got to Lawrence, KS around 7:30 that morning with plans to make my first call at 8:00, and I made my first call that morning to a Veterinary Clinic & I was chatting with the receptionist for a few minutes when the doctor came around the corner and threw me out of his office and told me not to return, so I left.

I went back to the park where I was sitting & made a decision that I wasn’t going to do this for a living, the rejection was to hard so I was going to quit.  So I called my girlfriend & invited her to lunch and she said “Lunch starts at 11:30, it’s only 8:30 so I will see you at the restaurant then.”  As we were having lunch, the same doctor who had thrown me out of his office that morning walked in for his lunch.  He saw me, approached our table & said “I owe you an apology.  Last night my wife of 30 years told me she wanted a divorce & you were the first person I saw and so I lashed out at you & you didn’t deserve that.  Come & see me this afternoon, I need a new copier.” read the full blog here

Hope you enjoyed these awesome stories and please share these with others.  Part 2 will air on the 17th of May.

-=Good Selling=-

Today's Hacked!

Hacked!

FBI no longer negotiating with ransomware group that leaked Oakland data -....The FBI is not negotiating with the ransomware group that hacked into the City of Oakland's network leaking sensitive data onto the dark web, the I-Team confirmed.

Briton pleads guilty to hacking stars' Twitter accounts to steal Bitcoin | Science & Tech News....Joseph O'Connor, 23, also admitted other hacking schemes, cyberstalking a young victim, and money laundering charges. He was extradited from Spain to ...

Prince Harry Goes From Coronation To Court Over UK Press Phone Hacking Scandal....Today, the High Court in London will be the venue for a new phone-hacking trial pitting Harry against the publisher of the Daily Mirror, ...

Man who hacked Apple, Elon Musk Twitter accounts pleads guilty - AppleInsider.....British hacker Joseph James O'Connor pleaded guilty to hacking well-known Twitter accounts, including those of Apple, Kanye West,

US Spy Operation Spotlights Notorious 'Turla' Hacking Crew -.....US intelligence officials just took down malware that a particularly nasty Russian hacking group used to steal secrets from at least 50 countries. And documents detailing their operation offer rare insights into how hackers sponsored by the Kremlin work. ...

UK citizen pleads guilty in hacking case that hijacked celebrity Twitter accounts....A British citizen pleaded guilty on Tuesday to US computer hacking charges, including a 2020 attack on Twitter that took over dozens of celebrity ...

-=Stay Safe=-

How eCommerce Is Impacting Managed Print Services

How eCommerce Is Impacting Managed Print Services

Bob had a car delivered today. He ordered it online from one of those new car purchase websites to find the specific make, model, and features he desired. He raved about how he avoided dealing with salespeople and could check inventory from all over the country. But it makes you think, what can’t you order online?

Nowadays, you can have almost any item delivered from an eCommerce website right to your door in as little as a few hours with the click of a button. For food ordering services, you can have something delivered within 15-20 minutes. Consumers have become reliant on eCommerce for everything from furniture to groceries. And many intelligent businesses have taken advantage of this opportunity to streamline their company structure and expand their customer base through online sales.

But the journey to today’s eCommerce boom, where the likes of Amazon and eBay are household names, took over half a century and the hard work of several innovative computer and internet pioneers. At the point where the likes of Amazon, Walmart, and others are making it challenging for ink and toner suppliers to remain profitable, MPS e-commerce plays a significant role in how managed print services can thrive.

In The (e)Beginning Of E-commerce

Long before today’s speedy online communication technology, there was Electronic Data Interchange or EDI. While this system is not attributed to a specific inventor, Ed Guilbert is generally recognized as the “Father of EDI.” Expanding on systems he originally built while serving in the military, Guilbert made several contributions to making data transmission possible. The first EDI messages were transmitted in 1965 for the USA transportation industry for shipping manifests using telex messages (a system similar to the wired telephone only connected to printers). It took approximately 2 minutes to send a single page of information.

EDI Was Created

The creation of EDI allowed for communications between multiple companies’ computer systems and standardized electronic transactions between customers and vendors. Eventually, this technology would lead to File Transfer Protocol (FTP) development and other forms of computer-to-computer data transmission.

At the same time that EDI was being developed, the US government was worried about a Soviet attack on the nation’s telephone system. The Department of Defense’s Advanced Research Projects Agency (ARPA) and MIT were tasked to develop a communications system that would operate even when the phones were down to address this concern.

Network Communications

The resulting network of “node-to-node” communication, dubbed ARPAnet, delivered its first message on October 29, 1969. By 1971 the original network of four computers had pulled in several other networks, including London’s University College, the Royal Radar Establishment in Norway, and the University of Hawaii’s ALOHAnet. But the more individual networks pulled into the system, the more difficult it became to integrate them into a cohesive whole.

This issue continued until the late 1970s when a computer scientist named Vinton Cerf found a way for individual computers to communicate using Transmission Control Protocol or TCP. He later expanded on his work by creating Internet Protocol, introducing what we now refer to as TCP/IP.

Getting To The Customer

While the foundations for interconnected computing were in the works, computers were already becoming a growing standard business. And insightful entrepreneurs such as Dr. John R. Goltz and Jeffrey Wilkins saw a big opportunity in 1969 when they founded CompuServ as a computer time-sharing service. Based in Columbus, Ohio, this revolutionary company would become the first to offer email, technical support for personal computers and, in 1980, the first online real-time chat services. CompuServ would compete with other big names such as AOL and Prodigy to provide access to the first forums and eCommerce websites.

Online Shopping A Huge Goal

Just as Wilkins and Goltz saw an opportunity in providing computer and network access, so English inventor Michael Aldrich saw the possibilities for a new, interactive medium in the form of online shopping. In 1979 he connected a television to a transaction-processing computer using a domestic telephone line. The system allowed a company to connect its networks with suppliers, distributors, and customers to process transactions electronically in real-time. In 1980, Aldrich expanded on his initial invention to create the Teleputer, a precursor to our current smart TVs, and the interactive broadband local loop cable television in 1981.

But it would take one more world-changing invention before eCommerce could fully reach the general public – the world wide web.

The Birth Of Modern Ecommerce

The World Wide Web made ecommerce possible and scalable.

In 1991 Swiss computer programmer Tim Berners-Lee discovered a way to go beyond simply sending files from one location to another. Instead, he built a system that would place files, documents, and other data into a “web” of information that anyone could retrieve. At the same time, Berners-Lee initially invented the first web browser called “WorldWideWeb” but eventually renamed Nexus.

The invention of the world wide web made it possible to bring online stores and eCommerce to the public in a scalable way. As expected, this spawned a wealth of new businesses, including eCommerce giants such as eBay, founded in 1995 by Pierre Omidyar. Jeff Bezos, the founder of Amazon, began selling books online from his garage that same year.

Online Sales Scale

By 2014 online sales in the USA were over 100 billion dollars. By 2018 they were over 500 billion. Then 2020 forced many physical retail businesses to find new ways to sell their goods or risk shutting down completely. To survive, ink and toner companies found fast, easy ways to move their businesses online using simple, all-in-one MPS solutions like PowerMPS.

Using easy-to-manage cloud-based platforms to deliver eCommerce solutions allowed companies to build an online store onto their new or existing website so they could continue safely and legally reaching current clientele. With features like real-time product shipment tracking and product and service request management, it also helped streamline backend operations to help save time and money, while providing much-needed management services to customers.

Beyond the ability to continue serving existing clients, truly robust eCommerce solutions also offer pricing rules and levels and email marketing options. These tools allowed even the most traditional companies to not only survive online but grow their customer and revenue base – quickly, securely, and successfully. By the end of 2020, eCommerce sales exceeded 861 billion dollars – over 21% of all retail sales

The Future Of MPS eCommerce

Online sales were gaining in popularity before the pandemic. But 2020 trained many consumers and businesses to rely on these types of services. Savvy companies like ink, toner, and print service businesses, while relieved to reopen their traditional sales and operations locations, recognize that eCommerce is already an integral part of how retail will continue to grow. Today it is estimated that eCommerce in the USA could account for over 1 trillion dollars within the next 1-3 years and more than half of all retail sales within the next decade. Implementing integrated eCommerce solutions like PowerMPS was a lifeline a year ago. Now it is fast becoming a safeguard for the future.

Today's Hacked!

Hacked!

FBI disrupts Russian hacking tool used to steal information from foreign governments .....The FBI announced Tuesday that it has disrupted a network of hacked computers that Russian spies have used for years to steal sensitive ...

Western Digital customer info hacked; company says investigation is underway....Western Digital, a global data storage technology and solutions provider, has announced that it suffered a network security breach that occurred on March 26, 2023. The company confirmed through a press release published on its ..

OSU researchers: smart meters can be hacked for power grid sabotage - KLCC....One type of attacks enabled by the new technologies involves hacking into the advanced metering infrastructure (AMI) and controlling the smart meter ...

Iranian foreign ministry website hacked to display anti-regime messages | The Independent....Hackers struck the website of Iran’s foreign ministry on Sunday in the latest embarrassment for the country’s government after months of protests rocked the country last year and continued...

GCash foils P37-M hack try; seized funds to be returned to users.....GCash, the popular digital payments app of Globe Telecom Inc., foiled attempts by suspected hackers to siphon off millions of pesos from its clients after the company detected a pattern of relatively small withdrawals from multiple users sent to only two recipient accounts at another bank late Monday night

-=Stay Safe=-

Today's Hacked!

Hacked!

Here are scary signs that someone hacked your Amazon account.....Have you ever received a package that wasn't intended for you? While delivery errors happen, they could signify something more sinister.

Western Digital hacked: Your deeply personal data might be stolen |......Western Digital hacked: Your deeply personal data might be stolen. The company has revealed the extent of a successful data breach from March.

Scammers use hacked Verified Facebook pages to pose as Meta and lure users into .......Scammers are now using recently hacked Verified Facebook pages to impersonate Meta and post ads with links to malware-packed tools.

What to do when your social media account is hacked -......“Once hacked, it is very important to review any accounts connected to the compromised account. The biggest culprits are Facebook and Instagram ...

Verified Facebook accounts are being hacked to spread malware - here's how you can stay safe....Verified Facebook accounts are being hacked to spread malware - here's how you can stay safe · Cheeky scams · Are you a pro? Subscribe to our newsletter.

Iran Downplays Hacking Of Foreign Ministry Servers As Media Exaggeration....Iran's foreign ministry spokesman confirmed the hacking attack on the ministry's website on Sunday but claimed reports had been exaggerated.

Cyberattacks on health care are increasing. Inside one hospital's fight to recover -....U.S. hospitals have seen a record number of cyberattacks over the past few years. Getting hacked can cost a hospital millions of dollars and ...

Hackers running ads on recently hacked Meta-verified pages laced with malware | ....Scammers run malware-laced ads on hacked verified Facebook pages impersonating Meta ... Meta, the parent company of Facebook, has been facing the issue ...

-=Stay Safe=-

MSP, MSSP & IT Industry Notes for May 5th, 2023

IT, MSP & MSSP Industry Notes

Sponsored by

May 5th, 2023

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.

Canon to resell cybersecurity solutions

  • Announced that it will resell solutions and services from ESET in the country of India
  • ESET provides multi-layer protection, such as behavior-based detection and cloud based analysis
  • Security alerts, notifications, anti-spam, anti-phishing, anti-theft
  • Unknown if Canon will resell in the U.S.

Top 10 Digital Transformation Companies in 2023

Konica Minolta's IT Services Division Moves Up on 2023 CDN TOP 100 Solution Provider Ranking

  • Konica Minolta Business Solutions (Canada) Ltd., (Konica Minolta) today announced its IT Services Division, IT Weapons was named on the Top 100 Solution Provider list by ITWC Research and the Channel Daily News (CDN) for 2023
  • list celebrates the achievements of IT leaders
  • Channel Innovation Awards are important recognition for companies, regardless of size, who develop breakthrough solutions, seek niche opportunities, and break new ground in serving partners and customers

Cybersecurity Notes

  • The San Bernardino County Sheriff’s Department of California notified an unknown number of citizens and employees that their info may have been exposed after cyberattack
  • The Jackson Public School District and Hillsdale Public School District of Michigan notified an unknown number of students that their info was exposed after ransomware attack
  • The Elk Grove Public School District of California notified an unknown number of students that their info was exposed after cyber attack
  • McLaren Health of Michigan is being accused of leaving boxes of paper PHI behind in its now closed Pennsylvania and Greenlawn campuses
  • Methodist Hospital of Memphis, TN reported that 5 former employees have pleaded guilty in court to illegally accessing and selling PHI
  • NewBridge Services of New Jersey notified an unknown number of patients that their PHI was exposed after cyber attack.
  • John Muir Health System of San Francisco, CA notified 821 patients that their PHI was exposed after a Microsoft Excel document was inadvertently left on public Internet access

Lead for IT Services aka Managed IT (click link)

  • Board of County Commissioners are accepting sealed competitive proposals from all interested
    and qualified Contactors to establish a contract

Lead for Managed IT Services in Iowa (click link)

  • deadline for the submission of proposals is Tuesday May 30
  • Subscription-Based Information Technology

15 Canadian MSPs Become One: MSP Corp, Groupe Access Merge With Eye On U.S. Acquisitions

  • Reported on THE CHANNEL COMPANY
  • MSP Corp, a company that has acquired 10 MSPs which remain independently run while sharing common back-office systems, has itself been acquired by two private equity firms
  • The acquisitions, MSP Corp now includes a core of 15 MSPs across Canada, making it one of Canada’s largest MSPs and giving it the scale to grow in that country and soon into the U.S., said Ravi Ramharak, co-founder and CEO of MSP Corp and now chief merger and acquisition officer of the merged company

BT Customers to Benefit From New Global Identity Security Managed Service Powered by CyberArk

  • announce the launch of BT’s global Privileged Identity Security managed service
  • Built on the CyberArk Identity Security Platform, this first-of-its-kind service for BT customers delivers scalable and effective cybersecurity risk reduction
  • CyberArk is the global leader in Identity Security

Lock in on Cyber Security with ARCOA

  • ARCOA, data security is a critical part of what we do
  • every item received, we adhere to NIST 800-88 procedures
  • strict protocols to overwrite information render all data permanently removed and unrecoverable

Palo Alto Networks Unfurls Managed Firewall Service for Azure

  • reported on securityboulevard.com
  • Palo Alto Networks launched a managed firewall service for Microsoft Azure environments
  • next-generation firewall (NGFW) can be accessed via a console running on the Microsoft cloud platform or in an on-premises environment using the company’s Panorama console for managing firewalls

What is Application Whitelisting?

  • Reported on crowstrike.com
  • Application whitelisting is the approach of restricting the usage of any tools or applications only to those that are already vetted and approved
  • Application whitelisting uses the Zero Trust principle
  • Blacklisting2 is a less restrictive approach to whitelisting

Breaches involving print increasing

  • Research published by Quocirca
  • Average cost of a print related breach has risen to $924,000, up from $783,000 in 2022
  • Only 19% of IT decision makers are completely confident that their printers and MFPs are protected from cyber attacks
    • 70% say they are dependent on print
    • 68% expect growth in print volumes
    • 42% suffered cyberattack in past year
    • 61% experienced a data loss because of unsecured printing
    • 39% cannot keep up with print security demands
    • 79% are increasing spend on security solutions for printers and MFPs

TeraSky to Become a VMware Cross-Cloud Managed Services Provider

  • announced it has begun the process of becoming a VMware Cross-Cloud Managed Services Provider
  • already acting as a design partner for VMware Cross-Cloud managed services and is working toward achieving the Managed Services Specialization and earning the VMware Cross-Cloud managed services badge
  • TeraSky, a global provider of multi-cloud, cloud-native, and modern IT innovative technology solutions

“Juice jacking” is new cyber attack threat

          Report from the FCC

  • Hackers now using free USB charging outlets in shopping centers, hotels and airports
  • Are able in some cases to plant malware and monitoring software onto smartphones and tablets that use the USB charging stations
  • Reports of infected USB cables given away as promotional gifts

Lead for IT Consulting Services (click link)

  • The term of the Agreement is July 3, 2023, or upon approval (whichever is later) for a duration not to exceed one (1) year
  • You are invited to review and respond to this RFO for Information Technology (IT) Consulting

Conceal Partners with Moruga Inc. to Promote Zero-Day Protection

  • announced their partnership with Moruga Inc., a technical solutions provider offering Managed IT and Cybersecurity
  • cybersecurity bundle combines a Zero Trust Application IT Protection and Browser Extension with Antivirus/AntiMalware/EDR and comprehensive End User training to prevent Phishing, Malware, and other risky links from being executed at the desktop

This Week in the Copier Industry 15 Years Ago

This Week in Copiers Fifteen Years Ago

Last Week of April 2008

DW_P4P_Hotel_500x100_March2023-100

Real Copier Sales

Make a plan for attaining goals that you believe will make you happy. Your mood will very likely increase as your pursue your goal because you will feel better about yourself for going after something you value. And, you will begin to see more sales, which equal more $$$$$.

Enjoy These awesome copiers threads from 15 years ago

IKON Introduces New Printer Line

Art Post (Guest) ·
www.ikon.com . About IKON IKON Office Solutions, Inc. (www.ikon.com) is the world's largest independent channel for document management systems and services, enabling customers to improve document workflow and increase efficiency. IKON integrates best-in-class copiers, printers and MFP technologies from leading manufacturers, such as Canon, Ricoh, and Konica Minolta, and document management software and systems from companies like Captaris, Kofax, EFI, eCopy and others, to deliver tailored
Topic

Samsung Deals another Blow to MFP Giants (Ricoh, Canon, KonicaMinolta)

Art Post (Guest) ·
You here it from me over and over, A4 devices are the way to go!Samsung has launched their 6555N Multifunctional System, a 55 page per minute device that incorporates a go here for rest of story
Topic

Weekend Copier Notes from 05/11/08

·
4 tandem OPC drums, making paper jam removal difficult, and end user may inadvertently scratch or damage drums when removing jams o Comments from BLI on image quality:  “color saturation was below average”  “output generally not bright enough”  “smoothness, sharpness and color halftone rage were average”  “flesh tones were too red” - Street pricing seen in print for pay market: o Canon imagePRESS C6000VP w/Fiery/LCT/stacker/booklet-maker for $194,000.00. Color click @ $0.052 and b/w clicks
Topic

Océ transforms wide format printing industry with introduction of new Océ CrystalPoin

Art Post (Guest) ·
paper, producing crisp, waterfast high quality images with extremely accurate dot placement. Color and black & white on inexpensive plain paper The first printing system to utilize Océ CrystalPoint technology is the Océ ColorWave 600. With the Océ ColorWave 600, customers can print both color and black & white on lower cost untreated and recycled paper. Most existing color wide format products require specially coated inkjet paper. The Océ ColorWave 600 also prints an A0 sheet (one square meter
Topic

RICOH ADDS MBM CORPORATION

Art Post (Guest) ·
Corporation is a leading provider of document solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh Americas Corporation directly or through its network of authorized dealers markets and distributes products in North, Central and South America. Information about Ricoh's complete range of products and services can be accessed on the World
Topic

Automated Fax Reception

·
On a recent install of a Savin 9050 with fax option, the customer is not able to receive incoming automated telephone orders from Verizon via the fax option. Ricoh says this is an issue they are working on but have not come up with any solutions yet. The system they had before was the Savin 4035e, and the automated faxes came through fine. Any suggestions other than what Ricoh is telling us?
Topic

RICOH’S DOCUMENTMALL™ RECEIVES BOOST FROM KARORA TECHNOLOGIES

Art Post (Guest) ·
, N.J., is a subsidiary of Ricoh Company Ltd., the 72-year-old leading supplier of office automation equipment and electronics, with fiscal year 2007 sales in excess of $19.4 billion, a 7.3 percent increase over the previous year. Ricoh Americas Corporation is a leading provider of document solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents
Topic

MP4000/5000-Rx fax problems

DRichard (Guest) ·
Somebody else must be seeing this...Our MP4000/5000 machines cannot recieve faxes properly when they are generated through IP servers. The line opens but the comm link takes forever and we recieve each page three times. We have set Fax SP1-104-003 bit2=1 per Ricoh Tech Support. Symptoms remained but only the last page came through. Monitor report shows error code 06-21 after each attempt. All incomming faxes from traditional sources work fine. I am being told Ricoh is aware of the problem
Reply

Re: usage management

Mr. Copy (Guest) ·
I sold Konica Minolta for 3 years and worked with Konica/Minolta products for 7. One of the major differences between Konica Minolta and Ricoh is administration and ease of use. It is true that Konica Minolta has this feature. The problem with it is that you can not make the quotas time sensitive. It can start to get confusing to the end user when they have to go back in and allow another 100 copies. Ricoh does not have this feature because the designers probably thought that it would
Topic

usage management

·
My prospect has told me that the Konica Minolta product they are looking at offers the capability to set specific copy quota's for users so that they may have unlimited b&w, but have 100 color copies per user for example. #1. Is anyone familiar with this feature on the Konica Minolta systems or other manufacturer's systems? #2. Assuming Ricoh products don't offer this, how would you handle this question? Thanks for any input!
Topic

Pelican, Fuji Team To Offer New DocuColor Business

Art Post (Guest) ·
volume, high margin print contracts. In a special arrangement with FujiFilm USA, customers of the DocuColor series digital printers will receive a free demonstration copy of the software with their purchase. Certified technicians from FujiFilm USA will install the software and owners of the printers can contact Pelican Software directly to become a Publisher of their memory book applications! Pelican Software is currently used to produce over 125 MILLION printed memory book pages per year
Topic

Ricoh Laser vs HP Laser Video

Art Post (Guest) ·
Hello folks.Cut and paste or even click on the link belowand watch the U-Tube video on the HP vs the 5100N. We beat them inevery category except paper handling. http://www.printershowcase.com...ed_Desktop_Laser.asp
Topic

New Ricoh Wide Formats shown at IRGA

Art Post (Guest) ·
MPW 7140 14ppm MPW-5100 (upgrade path from Ricoh 480W) 10ppm Embedded RW-7140 and External RW Controller: Options: Scan, DWF,VIC,CGM Scanning (150-600dpi) (150-1,200TWAIN) Embedded color or external (7140 only) scan2email, scan2file, scan2print, (LED or Color Ink Jet) It's about TIME!!!! More to come soon!
Reply

Re: Print Management

·
My experience with Print Director has just been training. It is just PrintAudit product relabeled with Ricoh's name but I still prefer to get stuff from Ricoh if possible. I think by keeping everything Ricoh (when possible) helps keep everything Ricoh (when possible) if you know what I mean. If everything is from Ricoh, they are less likely to go non-Ricoh when the opportunity arises. I can also promote the idea of keeping everything Ricoh as long as I haven't done a bunch of 3rd party stuff
Reply

Re: usage management

·
If you ignore the cost recovery aspect of Ricoh's Print and Copy Vending Embedded Solution, it may work for you. I assume you would be able to set B&W values to 0 and set color values to 1 with a one hundred limit and get what you need. This is a new product so I haven't actually worked with it. In case my attachment didn't work, the brochure number is R2480.
Topic

Glue Binding Machines

·
With the new Ricoh 906ex series there is inline glue binding. It costs a fortune. Does anybody have any insight into standalone glue binding machines for high volume binding? I have a prospect who uses a standalone Xerox Docubind.
Reply

Re: Sales Tips

Art Post (Guest) ·
Make a plan for attaining goals that you believe will make you happy. Your mood will very likely increase as your pursue your goal because you will feel better about yourself for going after something you value. And, you will begin to see more sales, which equal more $$$$$.
Reply

Re: New B/W 25-50 PPM Engines Receive 2008 BBB Editor's Choice Award

·
I'm gonna go out on a limb here and guess these are Ricoh machines?
Reply

Re: Student proposes chalk as flier alternative

·
well personally I feel it's going to hurt the Universities copier vendor as all those clicks will now go away. Next thing you know they'll ban smoking in resturants.
Reply

Re: IS760 Scanning Options for speed.

Art Post (Guest) ·
You will increase the speed with the scuzzi, i think dtb and twain is slowing the process down. I have placed one of these in a title company and used the network board and scanned to folder, customer was very happy and the speed was very good. Go with the network board option and mirror what the Xerox is doing.
Reply

Re: Default Username & Password

·
Let me inform you of the DISASTER that this can create. The supervisor password should NEVER be accessible for the sales staff or the end-user. The reason for this is if the supervisor password EVER get accidentally changed, (Believe me, sales and customers say that) You CANNOT fix it. You must replace the MAIN board and / or replace the NVRAM which is a nightmare/ and very costly. Just beware of who knows of this specialty login. That is probably why this login has been held in such secrecy
Reply

Re: MP4000/5000-Rx fax problems

Art Post (Guest) ·
Personally, I only have two of these in the field and nonw with fax. Is anyone else seeing this problem with faxing??
Reply

Re: MP4000/5000-Rx fax problems

DRichard (Guest) ·
You might think so, but we have at least twenty machines in various locations with exactly the same symptoms. We just yesterday brought one to the shop and reproduced the problem sending test faxes from our Blackberries. This isn't limited to the MP4000-5000 either, we are also getting reports from our field techs they are seeing it from MP2550 and MP2500 series also.
Topic

Wide Format Scanner Buyer Guide

Art Post (Guest) ·
Found this on the web, good stuff for all of us who are or are thinking of selling wide format scanners. The Quatra is also listed!! See attached file
Topic

IS760 Scanning Options for speed.

·
I have an acct. that is testing one of our is760d scanners. Their requirements are all docs will be 400dpi uncompressed Tiff. they have given me some comparisons to a xerox workcenter 7655 they have. Ex. 400dpi 1 sided b/w 60page doc took 36 seconds on xerox. and took 1:36 on the Is760d using usb to pc running dtb with twain driver. Has anybody have or done a comparison of USB vs Ieee1394(firewire) vs SCSI vs Network. Also what about twain vs isa drivers and compatible apps. does the hardware
-=Good Selling=-

Attention Sales World... Leading With Gratitude And Heart Becomes Jet Fuel To Revenue Growth.

“Thankfulness is the beginning of gratitude. Gratitude is the completion of thankfulness. Thankfulness may consist merely of words. Gratitude is shown in acts.”
Henri-Frédéric Amiel

As we begin our time together, please reread the opening quote, and as you're thinking about the quote, I would like for you to think about this one word... congruency.

When it comes to gratitude, does your walk match your talk?

One last time, reread the quote again, and now think about your clients....

When was the last time you truly and I mean truly complimented, sincerely thanked, and shared deep gratitude towards your clients for doing business with you?

And no, I do not mean just around the holiday season.

Now is the time to bring back compliments.

Now is the time to bring back appreciation.

Now is the time to dig in and have meaningful conversation.

Now is the time to show gratitude.

Just a bit curious... Where would you be in sales without your clients?

I believe gratitude is a pathway toward connectedness. This begs the question, how connected are you to your clients?

As you read the following quote by Brother David Steindl-Rast, think about your clients and your relationship with them...

“Look closely and you will find that people are happy because they are grateful. The opposite of gratefulness is just taking everything for granted.”

Brother David Steindl-Rast, is a 96-year-old author, scholar, and Benedictine monk, known to many as the “grandfather of gratitude.” His TED talk has been viewed almost 10,000,000 times.

According to Br. David Steindl-Rast,

"Gratefulness is the experience of feeling grateful or thankful for something. It is not just an emotion, but also a way of life, a perspective or attitude that shapes how we perceive and interact with the world around us."

Are you all starting smell what I am cooking up here?

Here's where I am going with all of this... I believe leading with gratitude can become a huge pathway to revenue growth.

Simple for some, yet so difficult for many to comprehend, but when your client's feel valued and appreciated, they are more likely to return and recommend you to others.

Expressing gratitude helps build stronger relationships with your clients. This will lead to more collaborative opportunities that can positively impact your revenue growth.

To experience this revenue growth, you must immediately step away from behind your keyboard and start communicating with your clients.

When was the last time you had a heartfelt and open conversation with one of your clients?

We all live inside an extremely chaotic and digitally driven business world, however; I promise all of you this...

Your clients are starving for attention. They're starving for affection. They're starving for real human and heartfelt conversation.

GRATITUDE IS A CHOICE

We all have choices. I firmly believe that you are 100% responsible for how you show up.

It's not your manager, leader or company's responsibility, it's yours.

Therefore, how are you showing up for clients?

How are you showing up for your friends, family and even the company you work for?

Are you proactively leading your life with gratitude or reacting with gratitude? Stop for a moment and think about what I just said.

When you choose to plant the gratitude seed, you will reap the revenue harvest that follows.

The words of Robert Louis Stevenson offer the perfect analogy.

Don’t judge each day by the harvest you reap but by the seeds that you plant.

Your daily actions define you. Therefore, what are you planting?

What you plant becomes your pathway to progress. The small daily seeds of gratitude soon blossom into tomorrow's revenue harvest.

A study from the University of California Berkeley states,

“Research suggests that gratitude may be associated with many benefits for individuals, including better physical and psychological health, increased happiness and life satisfaction, decreased materialism, and more.”

The study went on to state that,

"Gratitude is also important to forming and maintaining social relationships. When you engage with someone and express gratitude for them, they are in turn more likely to express gratitude in return."

Again, I must ask you... Where would you be in sales without any clients?

Being grateful is spontaneously generated from within, it is an affirmation of goodness and warmth.

Again, we all have choices. When it comes to your clients and your relationship with them, expressing gratitude builds relational strength.

Expressing gratitude shows you care. Here at Selling from the Heart, we refer to this as giving a rip.

Expressing gratitude reciprocates the kindness shared and felt in your relationship.

Expressing gratitude celebrates the positive in your relationship, bringing the both of you closer together.

Expressing gratitude opens the door to more relationships.

Expressing gratitude helps you network with your clients.

Expressing gratitude paves the way for more future acts of kindness.

Your attitude is always within your control, make it a grateful one.
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HEART COMBINED WITH GRATITUDE DRIVE HARD DOLLARS

To quote Roy T. Bennett,

"You are not rich until have a rich heart."

Can client richness and revenue growth be found in kindness, generosity and connecting at a heart level? You bet it can.

Right now, some of you might be saying, “Larry, come on man. Get real... this fluffy stuff... how can it drive hard dollars?"

Well, I ask you to think about your clients... what would you do and how would you act, if they decided to take their business elsewhere? How would you feel? How would this impact your thoughts, your actions and your sales results?

Soft skills yield hard dollars.

In a Baylor University study, they linked gratitude to increases in share of wallet, sales revenue, sales growth and customer commitment.

Furthermore, this study went on to site... "expressions of gratitude can be beneficial for both buyers and sellers as it creates a boost in interpersonal connection."

Giving compliments from the heart, with sincerity and gratitude will strengthen the relationships with your clients.

Can gratitude close the relational gap with your clients? I believe it can.

When your clients feel seen, heard, and valued by you, and when they feel that you genuinely care about their well-being, this soon creates a sense of deep connection and trust.

Kindness, generosity and gratitude may also be expressed through acts of service, such as going above and beyond to meet your client's needs or by helping them in ways that are not directly tied to the service you provide.

These heartfelt acts create a sense of reciprocity and gratitude, which further strengthen the relational bond.

Ultimately, and quite often, it's the non-material qualities of kindness, generosity, and heart-centered connection that truly enriches relationships.

Gratitude is the relational bridge builder to revenue.

INCREASED REVENUE STARTS WITH HEARTFELT COMMUNICATION

I would like all of you to reflect upon these questions...

  • When's the last time you thanked your clients for doing business with you? And I mean sincerely thanked them for doing business with you.
  • When's the last time you thanked your clients because they put their trust in you?
  • When's the last time you thanked your clients for the opportunity to serve them?
"No one who achieves success does so without acknowledging the help of others. The wise and confident acknowledge this help with gratitude."
Alfred North Whitehead

Wise and confident sales professionals acknowledge that gratitude ignites relational growth which in turn drives gains in real revenue.

Some of the best people I know, have a healthy appreciation and an overwhelming abundance of gratitude.

They're committed to practicing gratitude daily. They communicate it daily. They live a thankful lifestyle.

Hang around me long enough and you will hear me drop a quote from Don Barden and his book, "The Perfect Plan".

The elite 1% lead themselves as servants. They know the answers to these three questions before they ever make a presentation to a client or those they lead...

"If I am to serve this person, will it be right for them personally, professionally, and in their spirit?"

Don goes onto say,

"If so, then and only then will I present myself to them with an attitude of gratitude, real education, and ease of doing business, because that is what servants do."

What is your attitude towards gratitude?

Gratitude drives real revenue growth that is sustainable and will stand the test of relational time.

GRATITUDE IGNITES YOUR RELATIONSHIPS AND FUELS YOUR SALES RESULTS

Whether you are a sales leader, a business owner, executive or a quota carrying salesperson... You must express gratitude to your clients because we do know they have other choices. There is always someone out there trying to earn their attention and their business.

Are you grateful each time they choose you versus someone else? Do your clients know it?

Don't expect their business because you're not entitled to it. You must keep showing meaningful value and renewing their interest in you.

You can’t afford to take for granted your clients. Show them love, do something special, tell them you appreciate that they chose you and then work your ass off to earn their loyalty.

A proactive, heartfelt approach to gratitude opens the referral door, driving incremental revenue. Real relationships based upon gratitude enhances your sales funnel.

Here is how this could play out... start with your top 10 clients, find 6 people inside of these accounts (key decision makers and influencers), this gives you 60 people to proactively show your gratitude towards.

Here is how your conversation could go...

"(Insert name), thank you for your trust. I appreciate the opportunity you have given me to serve you. This means a lot and I am extremely grateful to you and your company. In thinking about your circle of friends and associates, would you be open-minded to bridging an introduction to 2 of them? Just looking to have a conversation to share some ideas and insight, would this be alright?"

This will surely test your relational strength, wouldn't it?

Let's just say your average sale is $20,000. From these asks you receive two names and introductions; this equates to 120 people (60 people inside your top 10 accounts x 2 names). For this example, we will use 25% - win ratio. In other words, 25% of these referrals lead to a sale.

Folks, this is 30 sales at an average of $20,000 and you have just increased your sales revenue by $600,000!

People... this is completely doable! Would you agree?

What would this $600,000 revenue lift mean to you, your career and your family?

LET'S CONCLUDE OUR TIME TOGETHER

I'm here to inform you... people crave a genuine, authentic, real-deal and selling from the heart professional. And by now, if you still do not believe, just ask your clients.

I encourage all of you to lead a sales life full of authenticity and integrity rather than the pursuit of lining your sales wallet.

Showing your emotion isn't a sign of weakness. It's a sign of strength. It builds memorable bonds that transcend your business relationships.

In summary, gratitude is a powerful tool for building and strengthening relationships.

By expressing your sincere gratitude towards your clients, you promote positive emotions, reinforce positive behaviors, and mitigate negative emotions, all of which fuels relational growth.

Allow me to leave you all with this...

How much, in quantifiable numbers, will it cost you to remain in a status quo and numbing mindset?
No alt text provided for this image

Welcome to the Selling From the Heart podcast as we welcome Stacey Hall - Sales Team Recruitment and Management Expert, the author of Selling from Your Comfort Zone and founder of Success with Stacey Hall. Being comfortable does not mean being lazy. It means you sell in alignment with your values, experiences, and products without needing to be assertive.

Sales professionals are always told to be prepared for no. But what if we instead enter conversations with the intention of getting a yes? Stacey talks about changing the mindset and expecting good things to happen rather than objections. A foundation of trust is created when you offer valuable content and engage clients about their needs and challenges.

HIGHLIGHT QUOTES

Ask, don't tell, and build an authentic relationship - Stacey: "I'm asking questions. I'm not telling anything. I'm not prepared to tell anything. I'm prepared to know what my service or my product actually does and what problems it solves that I'm prepared for."

"But in the conversation, I'm not prepared to tell that. I'm prepared to sit and listen and ask questions that help me identify does this person need what I've got back here? The more I'm asking, the more they're telling."

Sell by being aligned with your values, products, and clients - Stacey: "The Alignment Marketing Formula that I teach is how to be in alignment with yourself, with your products, with your clients, how to believe in that alignment so you don't have to be pushy and spammy."

"You can just stand in confidence. And then how to take consistent action every day towards building an audience, engaging an audience, getting your audience to trust you, and then making your offers."

Connect with Stacey and get her book:

LinkedIn: https://www.linkedin.com/in/staceyhall1/

Website: https://www.staceyannhall.com/

Learn more about Darrell and Larry:

Darrell: https://www.linkedin.com/in/darrellamy/

Larry: https://www.linkedin.com/in/larrylevi...

Website:

Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.

SUBSCRIBE to our YOUTUBE CHANNEL!

   / @sellingfromtheheart 

Please visit WHYINSTITUTE.COM

https://whyinstitute.com/

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https://www.workbetternow.com/

Click for your Daily Dose of Inspiration

https://www.sellingfromtheheart.net/d...

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This Week in the Copier Industry 10 Years Ago

This Week in Copiers Ten Years Ago

Last Week of April 2013

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales (Tag Team Prospecting)

Here's the reason why.  I figured once I gave him the co-terminus monthly lease cost it would be somewhat difficult to figure the purchase price (we all need to make GP).  In addition, if the DM came back to me and wanted a pricing for a regular term lease then I knew he was shopping my price.  Thus, I could make the adjustments for something more competitive. more here

Check These Great Copier Threads from Ten Years Ago This Week

A TRUSTED former payroll officer at printing giant Konica Minolta has been accused of

Art Post (Guest) ·
A TRUSTED former payroll officer at printing giant Konica Minolta has been accused of siphoning $3.6 million from the company and fleeing overseas. Access all Areas. $1 for the first 28 days. Only $2.95 a week thereafter. Learn more. . . Linda Sisaveth Vongkeneta, allegedly stole the money over six years in 81 separate tranches. There is not much evidence how she spent the allegedly stolen money, but Supreme Court judge Philip Hallen accepted she probably paid mortgages on two Sydney homes
Topic

CANON COPIERS HELP CANADIANS WORK SMARTER

Art Post (Guest) ·
result? More than half (55 per cent) of Canadian office workers prefer the ease of use of Canon copiers over Xerox and Ricoh copiers in the challenge. The study had participants from Vancouver, Calgary, Toronto and Montreal perform everyday tasks on three copiers: the Canon imageRUNNER ADVANCE 4051, the Ricoh Aficio MP 5002SP and the Xerox WorkCentre 5755 – all models with similar printing speeds, size and functionality. All of the copiers were covered to conceal any branding and only the user
Topic

Transform 2013 "Day Two"

Art Post (Guest) ·
price tracking only took in the base MFP cost (meaning no accessories were sold), I'm think what? seems to me that more than 70% of my sales have some type of accessory. He then elaborated on the Euro market which was a real snooze, the most I got out of that was that Canon seemed to be the most agreessive on price and France had the least amount of discounting going on. I should have taken in Gen Y's seminar from Ricoh. I had a 3PM appointment with Breezy and I was then off to a panel discussion
Topic

Quocirca Report Names Xerox Worldwide Market Leader in Managed Print Services for Fou

Art Post (Guest) ·
Thursday, May 09, 2013 ROCHESTER, N.Y. - Xerox earned the top position in worldwide managed print services (MPS) for the fourth consecutive year, according to a new report by analyst research group Quocirca. The report which was issued today, cites Xerox’s lead due to continued expansion and investment in its MPS platform and the unrivaled geographical depth, breadth and consistency of its offering in an increasingly competitive marketplace. “Xerox excels in its broad coverage of enterprise
Topic

Konica Minolta Inc : Notice of Difference between Forecast and Actual Financial Resul

Art Post (Guest) ·
Company Name: Konica Minolta, Inc. Representative: Masatoshi Matsuzaki, President and CEO Stock Exchange Listings: Tokyo, Osaka (First Sections) Local Securities Code Number: 4902 Contact: Yuki Kobayashi, General Manager, CSR, Corporate Communications Branding Division Tel: (81) 3-6250-2100 Tokyo (May 10, 2013) - Konica Minolta, Inc. today announced difference between the financial results forecast disclosed on May 10, 2012, and the actual financial results for the Fiscal Year ended March
Topic

Konica Minolta Included in FTSE4Good Global Index for Tenth Consecutive Year

Art Post (Guest) ·
Minolta’s ongoing approach to CSR includes a strategic corporate management system that addresses environmental issues as a key initiative across all aspects of the organization,” says Kevin Kern, senior vice president, Konica Minolta Business Solutions U.S.A., Inc. “Celebrating ten years of inclusion in the FTSE4Good Global Index demonstrates why customers can count on Konica Minolta for commitment to socially responsible business practices.”
Topic

Double Your Company Sales Using A Multifunctional Printer

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My second eBook that I've released on my blog exploring how you can vastly increase your sales using a MFP. I learned this technique from international sales trainer Chet Holmes and tweeked it to work even better. Expecting a lot of controversy on this one. Hope you enjoy reading it as much as I've enjoyed writing it. http://www.copierdirect.ca/dou...ifunctional-printer/
Topic

RicohPro C900

Art Post (Guest) ·
RicohPro C900 9 May 2013 | PrintWeek India | Comment now Dhwanil Shah, director of X’press Images tells Somya Kedia how this colour production digital press has perked his firm’s productivity and profitability. Describe your business X’press Images, which is a digital printing house, was established in the year 2002. The firm specialises in stationery, brochures and display printing. The Ricoh Pro C900 was installed two months ago and running alongside the Ricoh are two other digital printers
Topic

Apple supplier Sharp to boost Samsung business in bid to stay viable

Art Post (Guest) ·
Electronics in March said it would inject $103 million into Sharp in return for a 3 percent stake in the Japanese company in a deal that secured it supplies of small LCD screens. Sharp, however, rejected a proposal by Samsung to buy its copier and printer business. Sharp raised additional cash by agreeing in December to sell an equity stake to mobile chipmaker Qualcomm Inc, for $120 million. The two companies also agreed to cooperate in developing new screens based on Sharp's low power consumption IGZO
Topic

Ceramic Printing on Ricoh SP C430dn

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Anyone have any information on how to convert a Ricoh SPC430dn to ceramic toner/developer? I have someone interested in this and am not familiar with the process. Evidently it can be done and there are a couple of companies out there that do the conversion and sell the units at a huge markup. Thanks, John
Topic

BTA Mid-America to Host

Art Post (Guest) ·
, GreatAmerica Financial Services, Hytec Dealer Services, Image Star, InkCycle, Innovolt (June 18 Breaks Sponsor), Katun, LEAF (June 18 Cruise Co-Sponsor), Memjet, MSE, Muratec, NA Trading and Technology, OKI (June 18 Cruise Co-Sponsor), Parts Now, PNC Equipment Finance, Polek & Polek, Printer Essentials, Smart Power Systems, Square 9, Supplies Network, Toshiba, Universal Laser Systems, West Point Products and Xerox (June 17 Reception Sponsor). BTA member dealer registration (with dinner cruise
Topic

ZL Technologies Announces Tier-1 Reseller Agreement With Ricoh IT Solutions Co., Ltd.

Art Post (Guest) ·
information, please visit www.zlti.com . About Ricoh Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the company's revenue comes from products, solutions and services that improve
Topic

NovoDynamics Launches Reseller Program for Scanning software

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The attachment outlines our new reseller program. To access the demo software and materials please go to https://www.novodynamics.com/reseller-signup/
Topic

Samsung sees the copier business as having the potential to succeed its mainstay smar

Art Post (Guest) ·
its business by utilizing Sharp’s products, the sources said Saturday. Sharp, the world’s fifth-largest maker of digital multitask copiers, accepted an investment worth about ¥10.3 billion from Samsung in March. It is also considering a business tieup, although it rejected Samsung’s offer for the copier operation, the sources said. Samsung sees the copier business as having the potential to succeed its mainstay smartphone business, which could slow down amid fierce global competition. Sharp’s
Topic

Ricoh claims "near-offset" quality for new light production digital pair

Art Post (Guest) ·
quality in-house print capability or digital and quick printers," according to Ricoh. The devices include "enhanced toner transfer technology", so they can deliver "near-offset" quality printing on heavily textured stock such as DM pieces, said Ricoh. They also come with a new fuser assembly which selects the optimal combination of fuser temperature and pressure for each substrate, said Ricoh. [Feature: Ricoh at PacPrint] "This technology is ideal for printing challenging applications such as
Topic

Canon Solutions America Recognized for Inkjet Innovations

Art Post (Guest) ·
presented at a pivotal moment in the evolution of inkjet,” said Francis McMahon, Vice President Marketing, Canon Solutions America, Production Print Solutions. “I can’t imagine a greater honor than to be recognized by our peers and customers at the Inkjet Summit.” The invitation-only event was the first of its kind, focusing solely on inkjet printing technology. Industry expert Charlie Corr led a team of top industry consultants, leaders and digital printing visionaries as they explored the future of
Topic

Sharp to tap Samsung, banks for survival after $5.4 billion loss

Art Post (Guest) ·
been at the cutting edge of ultra-thin organic light-emitting diode (OLED) screens while Sharp is strong on power-saving IGZO technology. "Samsung has OLED and we have IGZO and we are mulling cooperation there, although nothing concrete is yet on the table," he said. Sharp's shares have staged a turnaround since sinking to their lowest in more than three decades last October while it struggled with debt and sought a bailout. Since mid-November, its share price has more than tripled, compared with a
Topic

Ricoh Introduces Versatile, Affordable, Compact Ricoh Pro C5100S and C5110S Productio

Art Post (Guest) ·
copy up to 65 ppm and 80 ppm respectively, producing professional-looking output that can be collated and finished in line. Ideal for helping businesses launch their first production printing programs, the devices blend application flexibility, high productivity and cost-effectiveness in a compact footprint. In addition, both models feature a new toner formulation that increases the printable color gamut by 10 percent compared to Ricoh's other color production printers and has a lower fusing
Topic

Canon Solutions America Provides Guidance to the Construction Industry: How a Simple

Art Post (Guest) ·
significant near-term opportunity for improving project collaboration and reducing project-related waste. Construction industry professionals also stand to achieve quantifiable savings and grow their revenues by reducing RFIs, estimating contingencies and project schedules by making a change to color. For more information on how Canon Solutions America helps construction industry professionals economically incorporate color into their workflows through its line-up of large format color inkjet printers
Topic

Print Audit to Exhibit at DocuWorld 2013 and Unveil Next 20 Premier Promotion

Art Post (Guest) ·
Premier, subscribers receive access to a full array of print management tools that can be used to uncover more sales opportunities, truly manage printing in any environment, lower print costs and add value to the dealer’s machines in field. DocuWorld 2013 takes place May 8 - 10, 2013 in Dallas, Texas at the Hyatt Regency. For more information on DocuWorld 2013, please visit the following website: http://docuworld.docuware.com/americas/2013 To learn more about Print Audit Premier, please visit: http
Reply

Re: Effective Voicemail Messages for Maximizing Call-Backs

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"Hi Mr. Prospect, my name is John Smith, I am a document consultant for XYZ Company. I provide companies with printing and scanning solutions. Last week I spoke with [name of contact] at your office. He/She told me that you currently use Canon/Xerox/Ricoh/Whoever for your office printing. I wanted to reach out to you to ask how your service is, and if there is anything I can do to help out with your printing and scanning needs? My number is XXX-XXX-XXXX." *** I use this pitch in cold calling
Topic

Sharp aims to strengthen tie-up with Samsung

Art Post (Guest) ·
By MarketWatch TOKYO--Sharp Corp. aims to expand its business tie-up with Samsung Electronics Co. beyond liquid crystal displays, and is considering seeking an additional capital injection from the South Korean electronics conglomerate, the Yomiuri Shimbun reported in its Thursday morning edition. Under a three-year business plan scheduled to be released May 14, Sharp will likely include plan to expand its ties in areas such as copiers. The struggling Japanese company is also considering an
Topic

Lexmark Adds Corporate Problem Solving to Printer Business - eWeek

Art Post (Guest) ·
days of ongoing big-data conversations, Lexmark's combination of now hardware and software puts it in a unique position, but one that it says stays true to its heritage of solving problems. "Even when we were selling printers ... our approach was very customers specific. But in the late 1990s, we began to notice that people were thinking differently about printing and wanted to buy output differently. They started asking questions like, 'Can you do that for me?'" Marty Canning, executive vice
Topic

Sharp to slash 5,000 jobs, shift production focus

Art Post (Guest) ·
THE ASAHI SHIMBUN Sharp Corp. will cut 5,000 jobs, slash the number of directors and advisory positions and shift its production focus under a three-year plan to fully recover from the 2008 global financial crisis. Most of the job losses will come overseas, although the struggling electronics company, which currently employs 51,000 worldwide, will halve the number of employees at its main office in Osaka, according to Sharp’s midterm management plan obtained by The Asahi Shimbun. The number of
Topic

Sharp to Name Takahashi President to Replace Okuda, Nikkei Says

Art Post (Guest) ·
shares plunged 55 percent last year. Takahashi joined Sharp in April 1980 and previously headed the health and environmental products division as well as the company’s U.S. operations, according to company filings. Sharp, which has 200 billion yen of convertible bonds due this year and 360 billion yen of loans due June 30, has been seeking investments from rivals and selling assets as its cash pile shrinks. Sharp sold 10.4 billion yen of shares to Samsung Electronics Co., Asia’s largest
Topic

Lake Business Products Joins Print Audit Premier

Art Post (Guest) ·
provide. Headquartered in Eastlake Ohio, additional branch offices are located in Akron, Columbus, Dayton, Toledo and Youngstown. About Print Audit®: Established in 1999 and headquartered in Calgary, Alberta, Print Audit is the fastest growing print management company in the world. By providing businesses with innovative and practical print tracking solutions, the company has helped customers recapture over $200 million in printing and photocopying expenses while saving an estimated 190,000 trees a
Topic

Ricoh has added two new light production models, the C5110S and C5100S, to its produc

Art Post (Guest) ·
The printers, which offer speeds of 80ppm and 65ppm respectively, are being showcased for the first time in Europe at the Grafitalia show starting today, and will receive their UK launches at North Print & Pack later this month. According to the manufacturer the two new presses are designed to meet the needs of lower volume users wanting high print quality combined with production speeds and a small physical footprint. They sit at the entry level of Ricoh's digital cut sheet press portfolio
Topic

Canon imageFORMULA Scanners

Art Post (Guest) ·
Art, Good afternoon. Just wanted to update the DR Scanner product specification information since we recently replaced the DR 7550C & DR 9050C with the DR G1100 and DR G1130. If you have any questions or I can be of assistance please let me know. Regards, see attached files

MP 301 Mobile Printing Solution

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Has anyone sold a MP 301 small B&W MFP with the mobile printing solution? Does this mean you can print from any iphone,droid or tablet? I know HP has E print which is using email to print, but this mobile printing is different? If not email there must be a way to communicate with the 301 wirelessly where the mobile device learns it's IP address and uploads a driver?
Topic

Transforming and Automating Printing Related Workflows

Art Post (Guest) ·
. The print shop has asked the customer to submit the workflow as PDF with a JDF job ticket. The issue: How can the customer transform the user intent specified within the Microsoft paradigm (DEVMODE or the Microsoft PrintTicket) into the JDF format? The Solution: In calendar 2012, the IEEE-ISTO Printer Working Group published a Print Job Ticket standard based on the PWG Semantic Model (a widely adopted industry standard now more than 10 years old). In calendar 2013, the PWG is now building a
Topic

Ricoh TotalFlow DocEnhancer PODi Product Briefing

Art Post (Guest) ·
Topic

Toshiba invests R&D into smart paper technology

Art Post (Guest) ·
Posted by Aimee Chanthadavong Toshiba has revealed they are working on the future of mobile technology by cautiously investing into the right areas of R&D. Toshiba Australia managing director, Mark Whittard said key features of future computing technology should include cloud service, natural hand writing capabilities, digital voice recognition and security will be part of that. With saying that, the company gave a sneak peek into what they refer to as ‘smart paper technology’. It will take
Topic

Ricoh Pro™ C5110S and Pro™ C5100S

Art Post (Guest) ·
Topic

Epson Workgroup Products Win "Best New Solution" and "Best Innovative Solution" at Ch

Art Post (Guest) ·
$699 or less, as of December 2011. Calculation based on continuous printing with highest capacity cartridges. Actual savings will vary based on print task and use conditions. 2 Compared to the best-selling monochrome and color multifunction laser printers available for $699 or less as of December 2010. Actual power savings will vary by product model and usage. 3 Wi-Fi 802.11b/g/n certified; level of performance subject to the range of the router being used. Visit www.wi-fi.org/files
Reply

Re: Sharp "What will Happen"

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I believe that Samsung(IMHO)is "the sleeping giant" of the copier industry here in Oz and I would think that if they were to buy the Sharp copier division, they would still want to brand all of their equipment Samsung. What do you think ?
Reply

Re: Sharp to slash 5,000 jobs, shift production focus

Art Post (Guest) ·
It was noted at the recent Photizo Transform Event that Japanese Electronics Manufacturers are in a downward trend for sales. Just and FYI Alas in this new report there is still no mention of the copier division. TV's, washing machines, refrigerators, LCD panel are all mentioned.
Topic

Decrease in Pay: New Chief Deputy's Salary..."Bad Situation"

Art Post (Guest) ·
In other matters, Auditor Donna Williams recommended that the action taken on April 15, 2013 to enter into a service agreement with Xerox to replace a copier on the second floor be rescinded. Following that action, she learned that the County actually owned the copier, whereas, going with Xerox would be a lease arrangement. Commissioners agreed to the reverse the motion and continue with the current service provider for the second floor and the Senior Services copier. http
Topic

DocRecord to be offered in NZ

Art Post (Guest) ·
files. With strong security in place, only approved searchers can access various department documents. Developed by Prism Software Corporation, DocRecord can be adapted to suit any business’ needs, whether for 50 or 5,000 employees. After reviewing a number of electronic document management systems (EDMS), Konica Minolta decided to partner with the US-based Prism Software Corporation to deliver DocRecord in New Zealand. Greg Twiname, Konica Minolta’s software solutions channel manager, says the

This Week in the Copier Industry 5 Years Ago

This Week in Copiers Five Years Ago

Second  Week of May 2018

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Real Copier Sales

Here is something I don't see others do very often...when going in early to renew a 36 month lease, I don't don't "eat" the buy-out, I extend the term. If I'm going to renew at 34 months, I write the renewal for 38 months. I explain to the DM that it ends up being the same 72 months, they just get the benefit of the lower renewal payment a couple months more. The extra funding from a 38 month rate doesn't cover all the cost of the 2 months of buy-outs but it sure helps. All you have to do is call the leasing company to get a rate quote for a 38 month term.

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Enjoy these awesome copier threads from 5 years ago



Carolina Wholesale Group Announces imagePROGRAF Printers Distribution Relationship with Canon U.S.A. Inc.

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Carolina Wholesale Group Announces imagePROGRAF Printers Distribution Relationship with Canon U.S.A. Inc. Program will expand Canon’s award‐winning imagePROGRAF printers to new resellers Charlotte, North Carolina, May 14, 2018 ‐ Carolina Wholesale Group (‘CWG’) has partnered with Canon U.S.A., Inc. as an authorized distributor of Canon imagePROGRAF large format printers, supplies, and media. This strategic alliance brings together the three premier brands of Arlington Industries, Carolina
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Konica Minolta to Feature AccurioLabel 190 at Labelexpo Southeast Asia 2018

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expected to grow by 6-7% and in Southeast Asia1; the market offers excellent opportunities for sustainable commercial growth[1]. In recent years, demand for digital labels and small-lot printing have been increasing year by year. With this growing demand, Konica Minolta strives to make businesses transition from analogue workflow to digital label printing fuss-free and easy with its AccurioLabel 190. Designed to be the ‘Perfect Fit’ for businesses, the toner-based roll-to-roll label printer, is able
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Konica Minolta assigns its social media duties to iCubesWire

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higher benchmarks benefiting the brand. Through this campaign, iCubesWire will be offering its performance marketing services and its artificial intelligence enabled products, Instatalk Delta, which will seamlessly bridge the gap between consumers the brand Speaking on the occasion, Sanjay Monga, Dy. General Manager – Sales Planning Communication, Konica Minolta, says, “We are keen to intensify our digital presence in the Indian market and want the rate of engagement to inflate further
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Gasch Printing Invests in the Future of Inkjet by Adding the Océ VarioPrint i300

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-location, multi-vendor workflows. First using the workflow tool when it installed the Canon imagePRESS C10000, PRISMAsync has allowed Gasch Printing to boost productivity and control and automate production while increasing printer utilization. Further still, Gasch recently installed a BDT VX370+ Long Sheet Feeder on their imagePRESS C10000, enabling them to run production long sheet applications up to 30 inches in length. This extended capacity has resulted in Gasch's ability to print their dust
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Canon's imagePROGRAF TX Series Devices Now Compatible with SDI Software, Providing New Capabilities for Oil & Gas, CAD Markets

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eliminate wasting both critical time and consumables," said Peter Ferrer , vice president Sales and Marketing, System Development, Inc . The imagePROGRAF TX Series, dubbed the "next standard of engineering" by Canon, has been completely redesigned to feature newly developed five-Color LUCIA TD pigment ink, a new print head, and a new high-precision mechanical platform for fast printing. With an option for a second roll unit and new security features, these printers combine the productivity, usability
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New Xerox production press creates striking CMYK, rich metallics and iridescent special effects

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The company that invented the copier, laser printing and print-on-demand is announcing another first in the world of print – a high speed, six station color press that combines four-color printing with up to two specialty dry inks in one printing pass. The Xerox Iridesse Production Press is the only digital press that can print metallic gold or silver dry ink, CMYK and clear dry ink in a single pass, giving print providers an immediate competitive edge in the growing digital print enhancement
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Xerox backs out of $6.1bn sale in blow to Fujifilm

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NEW YORK/TOKYO -- U.S. copier and printer maker Xerox said Sunday that it is terminating a Jan. 31 deal to sell a majority stake to its long-time business partner Fujifilm Holdings, causing a major upset to the Japanese company's plans to strengthen its overseas operations. Xerox said it has reached an agreement with Carl Icahn and Darwin Deason, two activist investors opposed to the Fujifilm deal. Xerox is now overhauling its board by removing six of its 10 board members and appointing five
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The Cannata Report’s “Access Japan” to Feature Exclusive Editorial Content on Imaging Industry’s Japanese Big 6

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The Cannata Report ’s “Access Japan” to Feature ExclusiveEditorial Contenton Imaging Industry’s Japanese Big 6 First Ever Bonus Issue with Complementary Digital Content Reported FromTop LevelMeetings in Japan May 9, 2018 (Hamburg, NJ) – The Cannata Report , the leading intelligence resource for business technology and imaging solutions resellers, will produce its first ever bonuscontent and special interestpublication showcasing the Japanese Big Six—Canon, Inc., Konica Minolta, Inc., Kyocera
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Take Aways From MY Recent Trip to InfoFlex 2018

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. Muratec America A few weeks ago I was notified by my friends at Muratec America (Division of Konica Minolta) about the InfoFlex Event in Indianapolis. The InfoFlex event is for those businesses and professionals that use the process of flexography to print labels. Here's the definition. Flexography (often abbreviated to flexo) is a form of printing process which utilizes a flexible relief plate. It is essentially a modern version of letterpress which can be used for printing on almost any type of
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Sharp Appoints Mike Marusic To The Position Of President And CEO, Sharp Imaging And Information Company Of America

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products, including MX Series multifunction printer (MFP) systems, professional and commercial displays and Skywell™ atmospheric water generators. Sharp was honored as an inaugural Thomson Reuters Top 100 Global Technology Leader in 2018, recognized as one of the tech industry's most operationally sound and financially successful organizations. For more information on Sharp's business products, contact Sharp Electronics Corporation, 100 Paragon Drive, Montvale, N.J. , 07645. For online product
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OKI Europe to Highlight Unique Specialist Colour Printing at FESPA 2018

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be demonstrating how its unique Pro Series printers enable print businesses to reach new heights of creativity by producing vibrant, eye-catching colour that goes beyond CMYK, expanding the range of services print for profit businesses can offer and attracting new customers. OKI’s portfolio of market changing Pro Series printers includes the award winning White Toner printers, 5-colour printers and the dazzling Neon Toner printer. Since its inception, OKI’s Pro Series portfolio has provided print
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Canon files new toner cartridge-related patent infringement lawsuit in U.S.

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TOKYO, May 9, 2018-Canon Inc. today announced the filing of a complaint in the U.S. District Court for the Southern District of Ohio against Ink Technologies Printer Supplies, LLC, for infringement of Canon's U.S. Patent No. 9,581,958. As set forth in the complaint, Ink Technologies sells the toner cartridges that infringe Canon's patent for use in various models of HP laser beam printers. Ink Technologies sells the infringing toner cartridges online, including through its website
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Sharp chief Tai to stay on 2 more years

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Executive Vice President Katsuaki Nomura. But senior executives still call Tai "irreplaceable." As deputy chief of the Foxconn group, Tai played a major role in securing favorable conditions for Sharp in procurement and sales partnerships, including with Foxconn. Sharp is in the black again , reaching its net profit forecast in the year ended March 31. But revenue came to just 2.42 trillion yen ($22.2 billion), more than 80 billion yen short of its forecast, as sales to Apple slackened. Tai
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EFI Raises the Bar in Soft Signage with New, In-line VUTEk FabriVU Print and Sublimation Product

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dye-sub printers – a best-in-class technology based on EFI Reggiani’s 70+ years of innovation in textile printing. “ We are excited to show the continued advances of our soft-signage portfolio at FESPA ,” said Ken Hanulec, vice president of marketing, EFI Inkjet. “ Our new in-line innovation for this product line creates direct-to-fabric prints that are immediately ready for finishing or shipping. By combining two major production steps into one continuous process our customers can drive
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Ricoh MP C2004ex quote

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Sales Tip with Existing Clients with Leases

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The competition is all over. From time to time I even get existing accounts requesting additional quotes from other vendors, even though the service has been great. I had a client call me the other day. I had signed them up to a 36 month lease just about 11 months ago. The DM wanted me to price another A3 color device. I asked whether he was looking to purchase or buy. The answer I received was to lease. For a split second I was going to give an estimate for a new 36 month lease. I then...
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Stubborn Fujifilm loses out to Icahn in battle for Xerox

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TOKYO -- U.S. office equipment maker Xerox scrapped plans to be bought by Japanese partner Fujifilm Holdings amid a steady drumbeat of criticism from shareholder Carl Icahn, in what amounts to a stinging defeat for Fujifilm CEO Shigetaka Komori. Under an agreement with activist investors Icahn and Darwin Deason announced on Sunday, six Xerox board members resigned and were replaced by five new directors more closely aligned with Icahn. The departing board members include CEO Jeff Jacobson, a
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Mimaki USA Opens New Midwest Region Technology Center

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USA. “It will serve to support our dealers in the Midwest U.S., as well as train and inspire end users within that region.” Led by Regional Manager Ross Esenberg, the Mimaki sales, support, and service teams welcome all to the Midwest technology center, which offers hands-on experience with the latest in digital inkjet printing technology, including UV curable, dye sublimation, latex, and solvent printing. The 16,585-square-foot facility is the site of solution demonstrations, dealer technician
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Icahn warns danger of bankruptcy in Fuji-Xerox deal

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NEW YORK -- After saying a few months ago that Xerox risked meeting Eastman Kodak's fate, activist investor Carl Icahn is now warning shareholders that a proposed takeover by Japan's Fujifilm could lead to bankruptcy. In a written response to questions from Nikkei on Monday, Xerox's largest individual shareholder said it was "absurd" for Xerox shareholders to accept the current offer to merge the U.S. company into existing joint venture Fuji Xerox. "Based on the ongoing accounting scandal that
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Xerox board seeks better terms from Fujifilm, will resume talks

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(Reuters) - Xerox Corp’s board said on Wednesday it intended to resume merger discussions with Fujifilm Holdings, seeking a superior deal to terms announced at the end of January that have spurred a proxy fight over the company. Carl Icahn and Darwin Deason, who own 15 percent of Xerox, have been trying to unravel the deal and unlock more value out the company. Asserting the Fujifilm deal values Xerox at just $28 per share, they said this week they would consider an all-cash bid of at least $40
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Sales Professionals Lead With The Heart And Not The Wallet!

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-centered approach to salesrests with your ability to stop, look inward, and reflect upon the course of action you know is the right one, rather than succumbing to external pressures and misaligned sales tactics. Sales professionals who lead with their heart and not just their wallet are able to connect with the emotional needs of their clients and prospects. They understand people have the need to be valued, respected, heard and acknowledged. By acknowledging and not forgetting the human element
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Mac Booklet Printing

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We're running into an issue with several Mac users. Here is the general run down, when printing a PDF and using the "magazine" feature of the MFP either through the print driver or the application, pages are not centered. When the same document is printed from a PC it is correct. The only workaround we have found is to print the document to the Document Server and go into the Doc. Server through Web Image Monitor or from the MFP touch screen and use the MFP to create the magazine. This means if
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Compass Announces Integration with MWA Forza Built on SAP Business One

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Compass Announces Integration with MWA Forza Built on SAP Business One! Boise, ID – May 2018 – Compass Sales Solutions, the industry leader in sales opportunity software for the office technology industry, is excited to announce its agreement with MWA Intelligence, Inc. (MWA), an SAP Business One OEM and Master Value Added Re seller (MVAR) on the completed integration of Compass Sherpa into the FORZA ERP product as a means to facilitate more freedom and choice for the dealership community. By
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Need Canon help ASAP

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Can anyone get this or have this. Serial interface Type K3, and the need is for for 2 or more!!! Ugrent!!
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Secure or Encrypt scan2email with Ricoh MP C3004ex

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Can this be done easily? We're coming up with ten steps (key touches) to get this done. We can't automate any of the process. Someone brought up security certificates, but I'm not sure how those work. Our client has no server in the satellite office. Needs to send encrypted or secure emails to one user at the home office. Can't use the cloud because of HIPAA restrictions. They want to be able to scan to that one destination. Any ideas?
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£500k investment at Anglia Labels includes Domino install

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. The professionalism and support they offered us was streets above. “Some of our kit has been shut down since the new machine came in and the operators of those machines have been trained to use the Domino. We will be selling some machines on and hope they serve someone else well. For us, every square inch of the factory is full right now.” Printing at speeds up to 75m/min with a resolution of 600dpi, the Domino N610i is designed for rapid job changeover and makes use of UV-curable inks
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Re: Scan to Google Drive

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Art is correct. Like Dropbox or OneDrive, you can scan to a folder in the user directory that is linked to the cloud account. ICE allows you to scan to the cloud without having the PC in the middle and allows users to have access to any cloud account, not just the one on a PC. The workaround described would require the cloud app folder to be installed on the PC therefore any user would need to have a PC with said cloud app running on it.
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Re: Icahn warns danger of bankruptcy in Fuji-Xerox deal

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The plot thickens!
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Esko Invites FESPA Attendees to "Take Off With Esko" for Improved Productivity

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-up instructions, and the corner of the sheet. It is then able to cut and crease accurately by calculating where the registration marks are in reference to the corner, with limited or no operator intervention. Robust Demo Schedule During the show, Esko will be presenting a wide range of public demonstrations and theater presentations that will educate visitors on how to handle design requests in minutes, to streamline signage production and to design displays faster. For a private demo on a
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Syntax Error

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I have a user who is intermittently having problems printing from their Mac to a Savin MPC3004ex. When they print, they are getting a sheet that says: Error: Syntaxerror Offending Command: true cvt lfpgm glyf ( \head Stack: -mark- /sfnts I believe this is a PostScript error. Any idea how to resolve this issue? I have removed and re-added the printer. I have changed the printer from PostScript Emulation back to PostScript. It isn't occurring currently but I think it will come back. Thanks for
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Scientific Games Announces Doug Albregts as New EVP and Group Chief Executive Officer …

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LAS VEGAS , May 15, 2018 /PRNewswire/ --Scientific Games Corporation (NASDAQ: SGMS ) ("Scientific Games" or the "Company") today announced that Doug Albregts will join the company as the EVP and Group CEO of the Gaming Division. (PRNewsfoto/Scientific Games Corporation)... Doug Albregts joins Scientific Games from Sharp Electronics Corporation of America, where he held numerous senior executive level positions. Albregts served as President, CEO of Sharp Imaging and Information Company of
-=Good Selling=-
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