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This Week in the Copier Industry 10 Years Ago

This Week in Copiers Ten Years Ago

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This Week in Copiers Ten Years Ago

Second Week of August 2013

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales

What do Millennial's, Horse Traders, Amazon, Ricoh MP 501SP all Have in Common?...more here

Check These Great Copier Threads from Ten Years Ago This Week

Konica Minolta to Showcase New Production Print Solutions at ...

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RAMSEY, NJ, Aug 12, 2013 (Marketwired via COMTEX) -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that the company will debut innovative new technologies for the graphic communications industry at PRINT 13 from September 8-13 at McCormick Place South in Chicago. At Konica Minolta Booth #518, visitors can witness Konica Minolta's full array of EnvisionIT Production solutions and services that offer the capabilities commercial printers need to improve
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Ricoh Plotworks "Way To Screw Up the W3601" Updated!

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in mind that we're also fighting the battle with Toshiba, KonicaMinolta and Kyocera with their knock off models. I'm thinking (these are my thoughts)there are two major reasons for embedded Plotworks in all of Ricoh's wide format LED models. The first reason is thatRicoh needed batch plotting for their MDS approach with larger accounts. Meaning, how the heck could Ricoh offer to solve wide format printing issues with Major accounts if none of their devices were capable of batch plotting? They
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Canon Solutions America Guides Royal Printing into the Digital Age

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, resulting in an ever-increasing demand for short-run print jobs. “We started experiencing the kind of immense growth we’d hoped for, but we really didn’t know how quickly it would come about,” said Thomas. “That presented some challenges.” Thomas instinctively called her friends at CSA. After reviewing a number of Canon digital printing solutions, she and her brother found themselves in agreement with Tummino that the Canon imagePRESS® C6010 was the best fit for Royal Printing’s growing commercial
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Ricoh unveils TotalFlow 2.0 to address print service providers' speed, accuracy and productivity challenges

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mobilizes information from job creation through printing and finishing. The three-part solution includes TotalFlow Prep software for fast, accurate print setup, TotalFlow PrintManager to optimize printing efficiency, and TotalFlow ProductionManager for advanced print management capabilities. "As a services company, we're committed to helping our customers work as productively as possible with our production printers," said Tim Vellek, Vice President, Production Printing Business Group, Ricoh Americas
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New Ricoh color MFPs push innovation envelope in image quality, smart operation and cloud-based services

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MALVERN, Pa., Aug. 8, 2013 -- /PRNewswire/ -- Ricoh Americas Corporation today introduced a new series of color multifunction products (MFPs) with significant improvements in image quality, ease of use and support for advanced workflows. The RICOH MP C3003/MP C3503/MP C4503/MP C5503/MP C6003 series ranges from 30-60 pages per minute and offers: Connectivity to a range of cloud services for scanning document storage, mobile printing and collaboration through Ricoh's optional Ricoh Integrated
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Ricoh MPC3003/3503/4503/5503/6003

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Canon U.S.A. to Launch Océ ColorWave 900 at PRINT 13

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High-productivity wide format inkjet printer can print over 6,000 square feet in one hour MELVILLE, N.Y. -- Canon U.S.A., Inc., a leader in digital imaging solutions, is taking high-speed production to a new level in the wide format arena with the North American launch of the OcÉ ColorWave® 900 printer. Visitors to the Canon booth 502 at the PRINT® 13 show in Chicago (Sept 8-12, 2013) will see the OcÉ ColorWave 900 printer as it makes its debut appearance in North America. Canon will be taking
Blog Post

Smart Scanning with Scan2Cloud Apps

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browser and it's connected to the web. That means no additional software to run on a server, no maintenance costs for the software and no downtime. UDOCX allows you to scan the document as PDF/A, have it OCR'D add Metadata and then sendit to the likes of MSOffice 365, SharePoint, Dropbox, Alfresco and Xerox Docushare while depositing the document in the right location every time. UDOCX (Fenestrae)now has partnerships with Ricoh, Xerox, Canon, Fujitsu, Alfresco. Mircosoft, Sharp and Xerox Docushare
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Around the World with Canon

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Canon and Getty Images Focus on the IAAF World Championships in Moscow Canon U.S.A., Inc., a leader in digital imaging solutions, announced today that Canon Europe and Getty Images, a leading creator and distributor of award-winning photography, video and music worldwide, will unite to provide imaging excellence at the IAAF World Championships in Moscow from August 10-18, 2013. Through Canon's role as Official Partner of the IAAF World Athletics Series and Getty Images' role as Official
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FASTER SPEEDS AND CUTTING-EDGE LASER IMAGING TECHNOLOGY DEFINE THE NEW RICOH MP C6502/MP C8002 SERIES

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high-quality image and color control on the RICOH MP C6502/MP C8002 is simple with the new Fiery® E-22B Print Controller. This new Fiery option provides users with greater management and control for more complex color workflows that require fast and accurate image processing. Along with multiple finishing options, including newly designed flat-fold booklet finishing, the RICOH MP C6502/MP C8002 ensures color projects achieve professional-grade results. For details on Ricoh’s full line of
Blog Post

Copier Scams Part Deux "Dude Where's my Copier"?

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business to help prospects to lower their costs that are related to hardware, service and supplies. Since most copiers aka MFP's are leased there is usually a fixed cost associated with the lease and in some cases the monthly or quarterly service and supplies. Once we have the price that the customer is paying most sales people will try to see if they can lower the cost by swapping out the old lease with a new lease (upgrade the existing lease). This is where it gets sticky, when you're working
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ricohproc5100s.pdf

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Ricoh Pro 8100S, 8110S and 8120S Brochure UK 150dpi_t_57-61145.pdf

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ricohproc5100s.pdf

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Re: Ricoh Plotworks "Way To Screw Up the W3601" Updated!

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Excellent analysys Art, I appreciate your taking the time to let us know the latest on this fiasco. It makes sense why they did it now that you explained it so well, but I would wager it will bite them later when sales plummet. I kind of gave up selling wide format due to getting kicked by Oce a few times and then the price increase. I did sell a Savin 3406 before the software mandate and it replaced a 2404 with Ratio that they got tired of paying for updates. They do not need the benefits of
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Canon enhances image PROGRAF range with five new large format

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improved internal technology means less passes are needed when printing for fast production (approximately 1.5 times faster than the previous iPF9000S). The iPF9400S comes with bright colour reproduction and an updated print head ink sequence, to enable the printer to increase speed while printing - making it ideal for poster production. Canon has also developed the Photoshop Plug-In to include a layout function with automated size adjustment, ideal for gallery wraps. In addition, the accounting
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Samsung Printers Win Pick Awards for Outstanding Achievement from Buyers Laboratory

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Samsung Electronics America, Inc. today announced it received recognition for its Near Field Communication (NFC) technology and its mono, color laser and multi-function (MFP) printer devices from Buyers Laboratory LLC (BLI) in the U.S. BLI recognized Samsung with a Summer 2013 Outstanding Achievement Award in Innovation for its groundbreaking use of NFC to simplify mobile print, scan and fax capability. In addition, the Xpress M2825DW and M2875 Series and ProXpress M4020ND devices were
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Muratec Completes A4 Monochrome Product Line Refresh with the Launch of the MFX-3590

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Muratec Completes A4 Monochrome Product Line Refresh with the Launch of the MFX-3590 Multifunction document solution delivers innovative printing, faxing and scanning to the desktop Plano, Texas (August 8, 2013) - Muratec America, Inc., manufacturer of multifunction office equipment and business productivity solutions, announces today the availability a new A4 monochrome multifunction printer (MFP), the MFX-3590. “We’re very excited to complete our A4 monochrome product line refresh with the
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Canon U.S.A. Announces The Mount Academy as Winner of 2013 North American Envirothon

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, senior director and general manager, Corporate Communications Division, Canon U.S.A. “The Envirothon is a great way for high school students to learn about sustainability, the environment and management of our natural resources. Canon’s corporate philosophy of Kyosei – all people, regardless of race, religion or culture, harmoniously living and working together into the future,corresponds with these values – education and environmental responsibility are important to us." The North American
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muliple Xerox units quoted by Xerox_Dahill_Global in Texas.pdf

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mpc6502.pdf

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Re: Copier Scams Part Deux "Dude Where's my Copier"?

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Art, it's a part of the industry that I doubt you will get rid of. I would like to add my own "observation". I don't think that 99.9% of dealers do a good deal. If 99.9% was the case these instances would not even be noticed because they would be unheard of. I think the reality is that around 60-70% of dealers are OK. Another point is that the leasing companies do not give a damn about the state of the copier at the end of a lease. As long as the customer has made all the payments they're happy
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Re: Smart Scanning with Scan2Cloud Apps

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powerful and a much cheaper alternative to most Doc Management Systems out there! Working with PDFs that can be annotated in Adobe Reader is a major step towards a "less paper"office in the SMB market. I would love to read more about popular Xerox/Ricoh/Toshiba solutions if you get a chance to write about them sometime.
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Event

Print Audit Virtual Road Show

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Kofax Gains Momentum with Recent Accounts Payable Automation Sales Totaling More Than $2 Million

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IRVINE, Calif.--(BUSINESS WIRE)--August 13, 2013-- Kofax(R) plc (LSE: KFX), a leading provider of smart process applications for the business critical First Mile(TM) of customer interactions, today announced that it recently closed four Kofax MarkView sales totaling $2.4 million. Collectively, the customers will process more than one billion invoices annually. The four organizations chose Kofax MarkView for Accounts Payable for its ability to automate the capture and processing of invoices for
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Kofax Gains Momentum With Recent Accounts Payable Automation Sales Totaling More Than $2M

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IRVINE, CALIF.--(BUSINESS WIRE)-- Kofax® plc (LSE: KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today announced that it recently closed four Kofax MarkView sales totaling $2.4 million. Collectively, the customers will process more than one billion invoices annually. The four organizations chose Kofax MarkView for Accounts Payable for its ability to automate the capture and processing of invoices for improved efficiency
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Ricoh 5100en vs KIP 7900

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Anyone have any tips for me, I'm doing a 5100en demo Monday. They already saw the KIP 7900. They will have a "problem PDF set" that they said printed quickly on the KIP. I will have to print it out as well. Got a screaming fast new PC to run Plotworks for this demo. I'm concerned about the Transparency setting KIP has. thanks.
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Ricoh Managed Document Services: Did You Know?

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Ricoh MP C6502/MP C8002 Video

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Ricoh Pro™ C5110S and Pro™ C5100S

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Ricoh 901 with Inline UV Coater

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Copiers needed in California

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http://www.ovcdc.com/opportuni...13-14-37%20Final.pdf
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Copier Needed in Michigan

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http://www.hollyvillage.org/documents/Copier_2013.pdf
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5 Copiers Needed in Washington, DC

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http://www.cadc.uscourts.gov/i...r%20Solicitation.pdf
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Re: Ricoh Plotworks "Way To Screw Up the W3601" Updated!

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I totally agree with you on this one. As of this morning I am seeing the new CW2200 as it is being setup, I am thinking, is this the best that Ricoh can come up with? In my opinion it will only cheapen the Ricoh name with this unit that looks like it is several different pieces that are now married together to create this unit. As you stated, Ricoh made decisions without consulting any of the Rep's that are actual in the field listening to the end user. I started selling Ricoh's wide format
Survey

Does your dealership sell Samsung?

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Copier & Office Equipment Financing from LCA

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Copier and Office Equipment Financing from LCA Copier Office Equipment Financing from LCA Not rendering correctly? View this email as a web page here . Step up your Sales with an LCA Step Lease This flexible lease lets you pay $99 per month for the first six months of the lease with only one lease payment due in advance. After the initial six month period, your remaining payments will increase to a standard, fixed payment for the rest of the term. Click here or the button below to learn more
Blog Post

Scan2Cloud Solution the Alternative to eCopy

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When you've been in the busy as long as I've been you see many reps come and go, however for those of us that stick around we have a tendency to never leave the business. I met Monte through the Print4Pay Hotel forums many years ago, it may have been in 04 or 05, even though we've never met we've been able to help each other with information through the P4P forums and ever now and then we get the chance to chat on the phone. A few months ago, Monte introduced me to CC Scan and gave me a
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Alberta managed print solution RFP

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Red Deer County is issuing this RFP to replace its currently owned copiers and printers with a new managed print solution that can provide the features and functions described herein. Red Deer County is seeking a solution from a single vendor that will provide all equipment, supplies and maintenance to fully support its printing and copying environment. Darren Young Phone403)350-2150Fax:4033469840Response Submission:same http://www.bids.ca/notice_details.php?tender_no=RFP 02/13 prov=ABPC
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Re: top challenges faced by sales reps on a day to day basis

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One of the biggest obstacles up until recently, was having to answer to a Sales Manager, who was totally incompetent, and the micro management he adopted in trying to gain kudos with management for his failure to produce a winning team formula was ridiculous. Fortunately, they have since given him the boot, and life is starting to get back to normal.
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Re: NECS becomes a Samsung dealer

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The Samsung machines are very impressive. I am not an easy person to impress. Great touchscreen and the menus make sense to the customer. Searchable PDF, OCR and a workflow app similar to DigiDocFlow right out of the box. The machines are well built on par or better than anything competitors like Sharp or Toshiba have out there. They really do have a lot to offer and the pricing is incredible. We brought on Samsungas our secondary line. As for Ricoh, I hope they step it up on the dealer side
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Re: Copier Scams Part Deux "Dude Where's my Copier"?

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Sorry Grant but I have to call you out.It is a big mistake for salespeople to assume that what is true in their case, is true across the board. It causes the salesrep to make mistakes in judgement and may cause them to unintentionally misinform their prospect. Anything that isn't required by law is negotiable and therefore will vary from lease company to lease company and dealer to dealer. So two dealers using the same lease company may have negotiated different terms.
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Re: Canon U.S.A. to Launch Océ ColorWave 900 at PRINT 13

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Here's the math: 6,000 Square Feet / 60 minutes=100 square feet per minute Divide that by 3 (if your wide format is 36") to get linear feet per minute = 33.3 Divide that by 2 (since D is 24" long) to get 16.67 per minute This machine's rated speed is 12,000 sq feet an hour,or 200 square a minute. Divide that by 3.5 (since the machine is 42" width) to get 57.14 linear feet per minute. If you are printing D size prints, divide that by 2 to get 28.57 per minute.
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Re: Copier Scams Part Deux "Dude Where's my Copier"?

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That's not really the point I was trying to make. The point is that a salesrep shouldn't assume anything as fact because the facts vary from dealer to dealer and lease to lease. That having been said, you are missing a big part of the lease equation and that is the "alternative forms of revenue" that comes at the end of the lease. Anytime a lease is ended effectively, the lease company loses the chance of an automatic renewal (evergreen clause), in some cases they lose the chance to sell the
 
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This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago

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This Week in the Copier Industry 5 Years Ago

Second Week of August 2018

Purple Modern Professional Web Designer LinkedIn Banner

Real Copier Sales

That intern was tasked with gathering information for the acquisition of the new copier.  We had a few calls by cell and then many text messages in reference to the options. all the while I held my price on the more here The Horse Trader

Enjoy These Awesome Copier Threads from 5 Years Ago

This Week in the Copier Industry 10 Years Ago, The Second Week in August 2008

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authentication requirements. · The HP LAN Fax Solution from HP and Captaris(1) combines the Captaris RightFax offering with HP multifunction printers (MFPs) and digital senders. Instead of using traditional stand-alone fax machines, users can now send and receive faxes easily from an MFP, digital sender or PC, reducing the number of devices and supplies required for the office. · The HP Print Optimization Solution from HP and Standard Topic Ricoh New Model Support for IPDS 8/11/087:10 PM Ricoh is
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MFP Industry News August 5th 2018

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services, and document and process technology - Apogee was a dealer for Canon, Hewlett-Packard, Samsung Ricoh, Xerox, Kyocera, and Konica Minolta (but now most likely will only sell HP products) - Enrique Lores, president of HP Imaging and Print, commented: “The Apogee acquisition extends HP’s print leadership by boldly leveraging the industry shift to contractual sales as we aggressively pursue the A3 office market. We’re augmenting our go-to-market and enhancing our ability to deliver the services
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New EFI Fiery DFE for Konica Minolta AccurioPress 6136 Series Delivers Best-in-Class Quality, Productivity and Workflow Integration

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Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in industrial and commercial printing and packaging solutions. With a comprehensive portfolio of production print offerings, it delivers the latest innovations in printing, applications and expertise. Its All Covered IT Services division offers a range of IT strategy, support, and network security solutions across all verticals. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier
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Kyocera named most reliable brand for colour copiers

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laboratory to analyse key factors such as product break-downs to decide the victor. In the case of Kyocera, the products scored 10 out of 10 for colour quality, printing speed and low costs. “ All of Kyocera ’s colour copiers demonstrated excellent reliability, with every device scoring 10 out of 10,” noted George Mikolay, associate director for Keypoint Intelligence – Buyers Lab. “With a low misfeed rate and zero service interventions required, Kyocera colour copiers are designed to keep users
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KONICA MINOLTA AWARDS MARCO TEAM WITH PRO-TECH SERVICE AWARD

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portfolio from IT Services ( All Covered ), ECM, Managed Print Services and industrial and commercial print solutions.Konica Minoltahas been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 11 consecutive years, and is proud to be ranked on theForbes 2017 America's Best Employers list. The World Technology Awards recentlynamed the company a finalist in the IT Software category. KonicaMinolta, Inc. has been named to the Dow Jones Sustainability World Index
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Around the World with Konica Minolta

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date of summer 2019. About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the Workplace of the Future ™ ( www.reshapework.com ) with its expansive smart office product portfolio from IT Services ( All Covered ), ECM, Managed Print Services and industrial and commercial print solutions.Konica Minoltahas been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 11 consecutive years, and is proud to be
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Conlin's Digital Print Goes for (Metallic) Gold with New Xerox Iridesse Press

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NORWALK, Conn. - August 9, 2018 - Conlin’s Digital Print is among the first graphic communications providers in North America to acquire a Xerox IridesseProduction Press . The Philadelphia-area digital printer plans to target new vertical markets and current customers that can benefit from Iridesse’s unique ability to deliver eye-catching spot embellishments and metallic hues all with unmatched image quality. “We’re constantly looking to upgrade to new and higher quality equipment,” said Bill
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Miller’s Professional Imaging Adds Second Canon DreamLabo Printer

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MELVILLE, N.Y. - August 8, 2018 - Canon U.S.A., Inc., a leader in digital imaging solutions, has announced that Miller’s Professional Imaging has added a second Canon DreamLabo 5000 inkjet production photo printer to its print shop to provide its high-quality capabilities to its Mpix Brand Products. With the DreamLabo, Mpix customers can now create Premium Panoramic Photo Books in luster and glossy paper surfaces. “The superb quality of photographs printed on the Canon’s DreamLabo 5000 has
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Re: What do Millennial's, Horse Traders, Amazon, Ricoh MP 501SP all Have in Common?

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SalesServiceGuy posted: HP, Lexmark, Kyocera, Ricoh, Konica Minolta, Canon, Sharp and Xerox are all guilty of undermining the dealer channel by allowing parts of their current product line to be sold on Amazon. Amen to that, guilty as charged. Plus they won't do anything about it.
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Canon TX-3000 Proposal

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MGI Scores JETvarnish 3D Triple Play with 3 New Israeli Press Sales

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16.5”/42cm at 8,220ft/2,520m per hr. Labelexpo Americas Print 18 Demonstrations In collaboration with MGI’s Global Business Partner, Konica Minolta the JETvarnish 3D Series will be demonstrated live at the upcoming Labelexpo Americas (Sept. 25-27 th ) and Print 18 (Sept. 30-Oct. 2 nd ) trade shows in Chicago. All interested members of the graphic arts industries are welcome to contact Konica Minolta and MGI to arrange for a personal briefing on the digital power and revenue production benefits
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DuraFast Label Company Now Selling Afinia L501 Color Label Printer with Duo Ink Technology

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meant using two different color label printers." The Afinia L501 color label printer uses both types of ink – perfect for businesses that need to print both prime labels and industrial / GHS labels, he explained. "This is a versatile color label printer. You can start by printing high resolution, photo quality labels like wine bottle labels, craft beer labels, coffee and tea labels, and so on and then swap out the print head and inks to print durable industrial labels, GHS BS5609 chemical
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Re: What do Millennial's, Horse Traders, Amazon, Ricoh MP 501SP all Have in Common?

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HP, Lexmark, Kyocera, Ricoh, Konica Minolta, Canon, Sharp and Xerox are all guilty of undermining the dealer channel by allowing parts of their current product line to be sold on Amazon.
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Canon imageRUNNER Advance C3535i questions

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When printing from the by-pass I see that the device is spec'd for 300 gsm. Is there a print setting for thick stock? Meaning the device will slow down in print speed to make sure the toner images on 300gsm? The substrate also has a varnish on it and I'm afraid with the Canon fusing that the varnish will melt. Need help asap if you can
Blog Post

What do Millennial's, Horse Traders, Amazon, Ricoh MP 501SP all Have in Common?

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I'm not sure what the title of this blog will be at this time, and as I get deeper into the story I may come up with it as I write. About eight months ago I received a lead from my service department about and old Ricoh 1035 that was still in the field. We didn't sell the device new, but somehow ended up as the service provider for a small law firm. No maintenance/supply agreement, just service and bill as needed. For six months I got not where with phone calls, was never able to get to speak
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2018 BTA National Conference to Be Held Sept. 19-21 in New York City

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by Gil Cargill of Cargill Consulting Group; and “Being a Data-Driven Dealership: Data Marketing to Drive Strategic Revenue Growth,” led by Dominic Pontrelli of Pontrelli Marketing and Randy Dazo of Keypoint Intelligence-InfoTrends. The vendor panel, “Production Industrial Print: The Future of Imaging,” moderated by Frank Cannata, will follow. The panelists will include: Helene Blanchette of Xerox Corp., John Fulena of Ricoh USA Inc., Eric Hawkinson of Canon Solutions America, Frank Mallozzi of
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New Integration with Duplo Finishers and EFI Fiery Digital Front Ends Brings Automation to Print Finishing Workflows

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production environment while maintaining high quality and accuracy ,” said Ken Kaypekian, Global Print’s sales manager.“ Planning our job layouts first on our Duplo DC-746 and then moving it to our Fiery Impose environment, instead of the other way around, has been amuch more efficient workflow and the accuracy is now phenomenal .” “ Manual processes in digital print production workflows create bottlenecks that take up too much time, so this new integration for Fiery workflows with Duplo devices is
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Brother International Corporation Introduces New Line Of Digital Color Printers With Laser-Quality Printing For Small And Home Offices

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even better by listening to our home office and small office customers and addressing more of their printing and imaging challenges," said Eric Dahl, director of B2C product marketing at Brother. "With this new lineup, customers can reliably and affordably add laser-quality sharp text and vivid color images to their important documents." Brother's new line of digital color printers offers a wide range of features and functions, including faster print speeds, robust build improvements, and "touch to
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Critical Bug Opens Millions of HP OfficeJet Printers to Attack

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A malicious fax sent to an HP Inc. OfficeJet all-in-one inkjet printer can give hackers control of the printer and act as a springboard into an attached network environment. LAS VEGAS – Tens of millions of fax-ready HP OfficeJet inkjet printers are vulnerable to a simple hack that gives an attacker full control over a targeted printer. Once compromised, the all-in-one OfficeJet could act as a springboard for deeper network penetration by an attacker. Here at DEF CON, researchers at Check Point
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Ricoh DD6650 Does anyone have one?

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We're in need of a Ricoh DD6650P or Savin or Lanier. Does anyone have one? Art
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Color-Logic Certifies MDV Ultra Silver Substrate for Ricoh Pro C7100 and C7200 Digital Presses

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printing applications.Color-Logic provides brand owners, product managers, corporations, and their advertising agencies the ability to differentiate themselves and their clients with a simple print production process that yields dramatic results.Color-Logic decorative effects utilize the existing workflows of printers and designers, yielding dynamic results without the use of special equipment.Color-Logic supports the value of print and works with designers and printers to enhance their printed
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CynergisTek Extends Managed Print Services Contract with Yale New Haven Health

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, faxes, scanners, thermals, and specialty printers (label and wristband printers) across 230 of the health system’s numerous locations. Through detailed assessments of YNHHS’ existing print structure, CynergisTek provided immediate savings by addressing the thermals and high color print volume, while providing greater device support and integration. With the extended contract, YNHHS will realize continued savings through a collaborative effort to reduce color volume by implementing technology and
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Canon Offers Enhanced Features with Therefore™ 2018 to Help Businesses Better Manage Information and Collaborate

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apprised of the latest news from Canon U.S.A. , sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact pr@cusa.canon.com . † Based on weekly patent counts issued by United States Patent and Trademark Office. 1 IDC InfoBrief, sponsored by Canon, Digital Transformation Emerging Technologies: The Canon Office of the Future Survey, Conducted by IDC, December 2017 . 2 Canon U.S.A. , Inc., through its subsidiary
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Ricoh SP C842dn printer "Stack Overflow" error

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We recently installed the above design. All works well except for one file from InDesign. The printer is showing a "stack overflow" error 84. Our client has two other Ricoh devices SP C821dn and Ricoh MP C6503 with fiery. That document will print fine on both of those devices with no errors. Any ideas?
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Re: Canon imageRUNNER Advance C3535i questions

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when you load the bypass tray it will auto recognize the paper in a pop-up menu, and if you look closely there is a section near the bottom where it shows what a media is defaulted and a button that says “change “. This is where you would program in the media wait. I believe it would be heavy six, if you hit the details button on that screen you will see it by GSM The varnish would be questionable. I’m thinking, try using the selection for “2nd side of printed media”
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Re: Canon imageRUNNER Advance C3535i questions

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how about when printing? Is there a setting in the print driver? Can you send me post a pic?
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Canon Discovery Services' CaseData® eDiscovery Platform Offers Visual Analysis Tools

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deficiency in the production of documents delivered from opposing counsel. Canon Business Process Services provides outsourced document management and electronic discovery services to 27 of the 2018 Am Law 100 firms. For more information on CaseData, as well as insight on legal industry trends and best practices, visit the Legal Services page of Canon's website. About Canon Discovery Services Canon Discovery Services, a division of Canon Business Process Services, Inc., offers a skilled, dedicated
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Empower digital workplaces with Ricoh (Video)

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Attention Sales Leaders... Your Sales Reps Must Get Valuable Before They Get Visible!

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bringing competence and articulating value inside the conversation. Unfortunately, many sales reps struggle with understanding the value their buyer wants. In the latest episode of the "Selling From the Heart" podcast, my dear friend, Deb Calvert shares insight into the three levels of value from the buyer's perspective. Value of the product, if relevant. Added value, in addition to the product but in many cases this has even been equalized. Created value. The individual value of the sales rep. It's
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Epson Introduces EcoTank and WorkForce Business Edition Printers

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the ISO/IEC 24712 pattern with Epson’s methodology. Included ink bottle photo yields are significantly lower. Actual ink yields will vary considerably for reasons including images printed, print settings, temperature and humidity. Yields may be lower when printing infrequently or predominantly with one ink color. All ink colors are used for printing and printer maintenance, and all colors must be available for printing. For more information, visit www.epson.com/inkinfo 2Replacement cartridge
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Re: What do Millennial's, Horse Traders, Amazon, Ricoh MP 501SP all Have in Common?

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I do get occasional competition from Amazon, mostly on A4 product, so great story and advice on how to deal with clients. I buy stuff from Amazon so it never hurts to check their offerings. Thank fully none of the Toshiba products that I sell are listed on Amazon. Many toners are listed but all of my copiers are under a cpc contract where toner is included at no charge.
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Re: Around the World with Ricoh

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remained a challenge. Local Area Network (LAN): With the growing demand for access to data centers and the internet, there was a drop in overall speed and connection. To mitigate, Ricoh's service providers had to troubleshoot issues individually, resulting in management inefficiencies and added costs in coordinating multiple investigations across different locations. To resolve these challenges, Ricoh set out to reconfigure its entire network infrastructure based on a carefully developed framework
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Re: New Exit Tray for Ricoh MP W6700_MP W7100 & MP W8100

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bumpers strategically placed on the tray between it and the 6700 will eliminate the possibility of the tray accidentally pushing back and falling off of the copier. These peel and stick bumpers can be found at your local hardware store for about $2.00 usually found with the chair hardware.
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Canon Recognized as one of the 10 Fastest Growing Managed Services Providers 2018 by "The Technology Headlines" Magazine

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profile of Canon , "The Technology Headlines" noted that one key to Canon's recognition is its comprehensive array of managed services that are designed to help clients adapt to today's rapidly changing business environment. An example of driving innovation and value for clients is Canon's source-to-pay (S2P) outsourcing services program . Recently, Canon announced its partnership with Tradeshift, the world's largest business commerce platform. By leveraging Tradeshift's platform, Canon is
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Error code 719-0041 and 719-0042

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I have an IR5540i hooked up to a ITC paystation elite and we are getting these error codes. We are using the Canon serial interface K3 for the connection of the two units. Technicians cannot pinpoint the cause. Any ideas???
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Apparel Industry Approaching the Next Level in Digital Transformation with New EFI Offerings at MAGIC

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-based inks provide extraordinary print durability and yield lon ger printhead life with reduced maintenance costs. The inks also deliver excellent light fastness and high sharpness on nearly any type of fabric, including cotton, polyester, cotton-poly blends and more. EFI’s Sourcing at MAGIC exhibit is in booth 66708 in the north hall of the Las Vegas Convention Center. EFI Reggiani, Optitex and Fiery DesignPro products are part of an extended portfolio of technologies that advance EFI’s global
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ERP Systems: The Key to Business Efficiency

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ERP Systems: The Key to Business Efficiency

Understanding the impact of ERP (Enterprise Resource Planning) systems on business efficiency is crucial. It has become an indispensable part of the operational strategy for many organizations worldwide. According to a report by Allied Market Research, the global ERP software market is projected to reach $78.40 billion by 2026, growing at a CAGR of 10.2% from 2018 to 2026.

To begin with, ERP systems are comprehensive software solutions designed to manage and integrate all the processes and information flowing through a company. They combine all the functions of a business, including product development, manufacturing, sales, and marketing, into a single, streamlined system. Consequently, they eliminate data silos and improve information flow across the organization.

Improving Business Processes

The principal aim of ERP systems is to augment business efficiency. These systems are meticulously designed to streamline workflows and simplify complex processes. ERP systems eliminate the need for manual and time-consuming tasks, offering automation of routine operations.

As substantiated by a study from Panorama Consulting Solutions, a striking 95% of businesses reported an improvement in their processes post the implementation of an ERP system. The systems’ ability to save employees’ time and enable them to concentrate on strategic tasks, underscores its pivotal role in enhancing business processes.

In addition to automation, ERP systems provide real-time, actionable insights into business operations. This facilitates rapid decision-making, further bolstering the overall efficiency of businesses. In essence, an ERP system serves as the backbone of an organization, significantly boosting process efficiencies.

Boosting Productivity

ERP systems significantly contribute to the enhancement of organizational productivity. A key feature of ERP systems is their ability to automate manual and repetitive tasks, freeing up employees to focus on more critical, high-level functions.

According to a report by the Aberdeen Group, companies implementing ERP systems have witnessed an impressive 11% reduction in operational costs. By streamlining business operations and minimizing time-intensive manual processes, these systems contribute directly to increased efficiency and productivity.

Moreover, ERP systems reduce the likelihood of errors, which are common in manual data entry processes. By providing accurate, real-time data, these systems facilitate more precise decision-making and task execution, further boosting productivity levels.

ERP systems offer multifaceted benefits, including time savings, error reduction, and process optimization. All these factors converge to boost productivity, enabling businesses to accomplish more with fewer resources. The results are not just improved bottom-line performance, but also a more engaged and motivated workforce.

Enhancing Collaboration and Communication

ERP systems can significantly improve collaboration and communication across various departments within an organization. The integration of multiple business processes and departments into a single, unified platform fosters a cooperative environment where information flows freely and efficiently.

Seamless communication is critical to business success, and ERP systems aid in facilitating this by providing a central repository for all business data. Every department has access to the same accurate, up-to-date information, eliminating misunderstandings and communication barriers that can arise from using different data sources.

Furthermore, ERP systems enable team members to share and collaborate on documents, projects, and other tasks within the same system. This not only improves productivity but also enhances the quality of work as team members can provide immediate feedback and make real-time changes.

In essence, ERP systems act as a bridge that connects different departments, ensuring they work cohesively. The robust collaboration and communication tools these systems offer not only streamline workflows but also promote a more harmonious and efficient working environment, driving overall business efficiency.

Improving Data Accuracy and Accessibility

ERP systems markedly increase data accuracy and accessibility, acting as a reliable source for all business data. This helps mitigate the chances of errors and discrepancies, contributing to a more precise business model. A study from the Aberdeen Group emphasized that companies employing ERP systems saw a significant 33% decrease in the time required to make decisions.

The automation offered by ERP systems minimizes manual data input, reducing human errors and increasing data accuracy. This level of accuracy is crucial in driving data-supported decision-making and strategic planning, an integral part of modern business operations.

The accessibility provided by ERP systems allows for real-time data access for authorized personnel, irrespective of their location. This improved access accelerates decision-making processes, boosts departmental collaboration, and enhances overall business efficiency.

By acting as a consolidated, automated platform with real-time access, ERP systems significantly enhance data accuracy and accessibility. They act as a driving force behind efficient, data-driven decision-making, playing an essential role in modern business operations.

Streamlining Supply Chain Management

ERP systems play a crucial role in streamlining supply chain management. By integrating data from different functions, they provide a comprehensive overview of the entire supply chain. This transparency enables businesses to monitor and manage their supply chain more efficiently, reducing delays and enhancing productivity.

Moreover, ERP systems automate numerous supply chain processes, eliminating manual tasks and reducing the risk of errors. They also facilitate real-time tracking of inventory, orders, and deliveries. As a result, businesses can maintain optimal inventory levels, prevent stockouts or overstocks, and ensure timely delivery to customers.

ERP systems significantly streamline supply chain management. Through integration, automation, and real-time tracking, they enhance the supply chain operations’ efficiency, accuracy, and timeliness. Thus, ERP systems are essential for businesses seeking to optimize their supply chain and enhance overall operational efficiency.

Enhancing Customer Service

ERP systems significantly enhance customer service, a critical aspect of maintaining a competitive edge in today’s business environment. With a centralized database, ERP systems ensure all customer data is stored in one place. This data consolidation improves access to customer information, facilitating timely and informed responses to customer queries or issues. ERP systems, thus, equip customer service representatives with a 360-degree view of the customer, enabling them to provide personalized service.

In addition, ERP systems provide real-time insights into customer behavior and preferences. Businesses can predict future buying patterns and trends by analyzing purchase history and interactions. Consequently, companies can anticipate customer needs and tailor their offerings accordingly, creating personalized customer experiences. This deep understanding of the customer, enabled by ERP systems, elevates the customer service experience, resulting in increased customer satisfaction.

Moreover, ERP systems automate many customer service tasks, reducing response times and enhancing customer experience. They can manage multiple customer service channels, track customer interactions, and automate responses to common queries. This high level of automation enhances the efficiency of customer service operations and ensures a consistent and high-quality customer experience.

ERP systems play a pivotal role in enhancing customer service. By consolidating customer data, providing real-time customer insights, and automating customer service operations, businesses can deliver personalized, timely, and efficient customer service. As a result, they contribute to increased customer satisfaction and loyalty, underlining the significance of ERP systems in today’s customer-centric business landscape.

The Pivotal Increasing Role of ERP Systems

ERP systems are the linchpin of modern business efficiency, seamlessly integrating multiple functions to streamline operations and enhance productivity. They not only simplify business processes but also augment collaboration, improve data accuracy, and deliver an unparalleled boost in productivity. From augmenting customer service to streamlining supply chain management, ERP systems offer myriad benefits that translate into tangible business growth.

As the global ERP software market continues its robust growth trajectory, understanding and leveraging the full potential of ERP systems will be vital for businesses seeking sustainable success in a highly competitive landscape.

 
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This Week in the Copier Industry Twenty Years Ago

This Week in the Copier Industry Twenty Years Ago

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This Week in Copiers Twenty Years Ago

First Week of August 2003

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Real Copier Sales

No words of wisdom today,  just swamped with things at home and things at work.  Let's finish with a GREAT July!

Great threads from twenty year ago this week

To Launch Holding Company

Gregory (Guest) ·
more than 1 trillion yen after sales totaled 559 billion yen at Konica and 528.1 billion yen at Minolta on a group basis. However, industry analysts said the performances of the two companies' photo copier and digital camera businesses lag far behind the leaders and the merged company is expected to remain in a tough environment. In the initial phase of the integration, the new company plans to push for sales promotion of Minolta's office-use color printers and Konica's optical equipment parts
Topic

Court Rules Against Xerox

Art Post (Guest) ·
not expected to have any immediate affect on the company's funding of the plan, the company said. The ruling comes as Xerox looks to grow sales of its equipment after enduring years of troubling issues, including a federal probe into its accounting practices. Earlier this week, the company posted slightly lower second-quarter earnings, as weak demand for supplies and services overshadowed improving sales of new copiers and printers. Shares of Xerox closed on Friday at $10.65, off 15 cents.
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Canon Universal Send

LB (Guest) ·
Do you know if the Canon IR5020 w/ImagePass-M2 comes with Universal Send or if it is an option. If an option, do you have an idea how much? The brochure indicates it is "supported" but is not listed under the "standard" functions.
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2035/2045 Print Drivers

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Has anyone else had this problem? All three of the 2035/2045S/P machines we have gotten in have had only the Scanner/Document Solutions CD, NO Print Driver CD. It is getting real old having to download the drivers at the customers locations when I install. Let us know.
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HP 9000MFP Service

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Here's a case study for all of you who find yourselves up against this system (The HP9000MFP Copier/Print/Scan/Fax at 50PPM) Since we are in HP country here in Boise (The home of the HP Printer Division) my church about a year ago was given for free an HP9000MFP on the HP Delta program. When this machine goes down (About bi-monthly it is a secondary device and only has 95000 copies on it) it is down for a week before we can get any kind of resolve. This latest problem was a hard drive failure
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Print Friendly Message Board

Tyler (Guest) ·
I was wondering if it would be possible to offer a printer friendly option on the message boards. I often like to print messages or press releases from the boards, but part of the message gets cut off. Great site! Keep up the good work. Tyler
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Kyocera tops with Technicians

Art Post (Guest) ·
This document has been archived, please send me and email if you wouldlike to purchase this document. art @p4photel.com Kyocera Tops with Technicians (August 2004)
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Re: Halftones w/JP8500 & Quark

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thing, since there are only so many dots in the image on the duplicator, and means your files will print faster. When printing to a color copier however, this is a bad thing, since they don't use dots, a low LPI setting will result in "jaggy" images due to the low resolution. Last, i've noticed the LPI setting greatly affects the smothness of Color Blends in Quark. THis only applies to actual blends you create in Quark. Make a box 10 inches long, half an inch wide and tell quark to fill it with a
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Ir 105/Ir 105 drawback

Art Post (Guest) ·
Both of these Canon systems can not print onto pre-punched three hole paper in the portrait mode! (the system wll go into misfeed). My customer has to run the stock in the 8 1/2 x 11 R (landscape). The system then slows. He then bought a 2105 and 2090 from us! Our 90 and 105 run prepunched throught the RT at full engine speed! Art [This message was edited by Docusultant on Wed August 06 2003 at 05:50 AM.]
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60/75 FYI

Melissa (Guest) ·
For those of you who do know and those of you that don't!! The 1060/1075 can run up to 23.5" paper through the bypass. It is really cool. I have a print shop that it going to use it for banner printing!! Happy Selling Melissa
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Re: 400 DPI IMAGE MOVEMENT!!!

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We must not forget the Riso V8000 2-color single-pass system. I also can't speak for registration variance Riso vs Ricoh nor TC-II vs. 2 passes. I'm mearly suggesting that it makes for a compelling argument...whether it actually holds water, I don't know. Riso quotes a +or- one millimeter as an "acceptible variance on their current product line not counting the V8000. I don't sell the Ricoh nor do I compete against it so I can't speak to the registration or lack thereof.
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Re: 400 DPI IMAGE MOVEMENT!!!

bmiller (Guest) ·
I thought that 1 mm would be acceptable as well. I think that it is hard to compete trying to sell a dup and a tc11 when there is competitive 1 pass system that will lay two colors well and consistently. I wonder if, in the long term, the RICOH will stay consistent with a certain margin on movment, and the riso will start going all over the place. That I do not know, but that is the argument my higher ups are sticking to. I appreciate everyones input. Thanks again, Brian
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Re: Print Friendly Message Board

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Try printing landscape and that should help keeping the messages from getting cut off along the right hand side of the page. Graham
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Re: Tattoo Parlors

bmiller (Guest) ·
i have always thought about this. I have some friends who own tatoo parlors and I was trying to figure a way to do this. Out of curiosity, what type of paper are they using. I always thought vellum would be great for this, like screen printers do it.
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Re: CDIA TESTING

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Ricoh University is offering the course study material for $ 325.00 I am looking into the course also.
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Re: Tattoo Parlors

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I have several tatoo parlors in my territory using older color copiers to do enlargements and color changes to their existing library of what they can tatoo onto someone, this even allows the customer to bring in their own, I'll have to stop in and see what media they are using. By the way, I don't have any either.
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Re: Ir 105/Ir 105 drawback

Art Post (Guest) ·
I'm not sure, maybe the Canon's don't have three hole punch option on their booklet maker finsiher. He buys pre-pucned paper and was running it throught the Canons Art
Member

Billh
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Re: Does anyone know

Art Post (Guest) ·
You must print out the config page and get the accurate page volume. From there you have to find out when the unit was purchased and the 'assume' the monthly volume. I do not know of any other way to get the iformation, unless there might be a way through HP jet admin. Art
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Re: TRUE Volumes for 90-105 Units

The Englishman (Guest) ·
VOLUME 360k Between Scheduled PM 125k month is the EXPECTED VOLUME And now for the IMPORTANT number... The MCBF (Mean Copies/Prints Between Service Calls) is 98,000. This is the number that we really need to know. Hope this helps out, these are reality figures that I just got in our Lanier High Volume training. Thanks Graham
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Re: Does anyone know

Gregory (Guest) ·
This might be more than you asked for, but here goes... The Configuration page lists current settings and properties of the printer. Print a Configuration page from the printer, the embedded Web server, or the HP Color LaserJet 2500 Toolbox. To print the Configuration page from the printer, press (GO) and (CANCEL JOB) simultaneously. (The Supplies Status page also prints. If an HP Jetdirect print server card is installed, the HP Jetdirect page listing the HP Jetdirect information prints as
-=Good Selling=-
 
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This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 15 Years Ago

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This Week in Copiers Fifteen Years Ago

First Week of August 2008

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Real Copier Sales

I wanted to comment on an article that I picked up in the Channel Pro rag from April of 2012. Yeah, it's been a few months but I keep my reading material in various reading sites at the homestead.

The article was titled "So I have to Sell too"?, and anything with a reference to sales will get my attention. The article was directed at an IT company that is 2-10 employees in size, and assumed that the owner/partner/CEO has to wear many hats with one of them being sales....more here

Enjoy These awesome copiers threads from 15 Years Ago

UPDATE 3-Canon Q2 drops 12 pct on strong yen, slow copier sales

Art Post (Guest) ·
slows. The company, which competes with Xerox Corp (XRX.N: Quote, Profile, Research, Stock Buzz), Ricoh Co Ltd (7752.T: Quote, Profile, Research, Stock Buzz) and Konica Minolta Holdings Inc (4902.T: Quote, Profile, Research, Stock Buzz) in printers and copiers, is also grappling with the soaring cost of raw materials and the profit-slicing impact of a firmer yen. "We expect the yen to remain strong and for high raw materials and fuel prices to continue. The operating environment is tougher than we
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Weekend Copier Notes from 08/03/08

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% in the last quarter. Its total revenue was up 5%, but this was due to increasing sales of its cell phones, as its printer and MFP sales were down worldwide. - Kyocera announced it has promoted Ms. Akisa Matsuda to Director of Solution Software. - Konica Minolta in Europe launched a new website to promote its magicolor color laser printer offerings. Visit www.mastersofcolor.com - Toshiba showed off its new color laser MFPs at the EFI Connect trade show in Las Vegas this past week. The new high
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Ricoh 8200DN

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I have a customer that is demoing the Ricoh 8200DN for printing invoices. Usually the invoices are 6 pages duplex pulling one page from all 3 drawers. When it is 6 pages duplex everyting is fine, but when there is no duplex page 5 print where page 6 would have been. This is happening every time. If anyone can help me it you be very appreciated, since Ricoh is not giving me any answers to resolve this problem. Contact me if there is more information you might need to resolve this. Thanks!!!!
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Sharp Imaging "Giving Customer What They Need"

Art Post (Guest) ·
Sunday, August 3, 2008 Sharp Imaging "Giving Customer What They Need" Finally...., and Kudos to Sharp Imaging!! Sharp announced on May 7th, 2008 and they will be the first Copier Manufacturer to release a full line of A4 multifunctional devices. If you don't know A4 print devices are not capable of printing or copying onto 11x17 (tabloid size paper). I've been touting this type of machine for about two years know and feel that this launch of A4 MFP's could vault Sharp into #1 in MFP placements
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New Xerox Desktop Document Scanner Boosts Productivity

Art Post (Guest) ·
- Media Contact: Danielle Cook, Visioneer, Inc., +1-925-251-6350, dcook@xeroxscanners.com For more information on Xerox, visit http://www.xerox.com or http://www.xerox.com/news . For open commentary and industry perspectives, visit http://www.xerox.com/blogs or http://www.xerox.com/podcasts . Xerox(r), DocuMate(r), and the sphere of connectivity design are trademarks of Xerox Corporation in the United States and/or other countries. Visioneer and Visioneer OneTouch are registered trademarks of
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Ricoh Introduction of eCopy CAC Solution

Art Post (Guest) ·
Ricoh is please to add the eCopy CAC solution to our product offering. The ability to secure your MFP scanning with CAC implementation services from eCopy, a valued partner. Product Offerings Common Access Card (CAC) As the list of federal security technology mandates continues to grow, so do the demands on valuable internal IT resources. Among the immediate technology requirements is the Common Access Card (CAC) enablement of daily office tasks such as copying, printing, and scanning. In
Member

Member

Reply

Re: Ricoh 8200DN

Art Post (Guest) ·
What print driver are you using? Have you tried a different print driver?
Reply

Re: Ricoh 8200DN

Art Post (Guest) ·
Did you replace a printer that was doing the existing job? If so, what type of printer was it?
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Re: Sharp Imaging "Giving Customer What They Need"

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I believe they are to be launched sometime this fall. We just picked up the entire Sharp line and I am extremely impressed. Very strong across the board!!!
Reply

Re: Sharp Imaging "Giving Customer What They Need"

Art Post (Guest) ·
These new A4 models, is Sharp the OEM or are they from Samsung?
Topic

Five Rules For Success In Deal Making

Art Post (Guest) ·
in control. If a seller recognizes that you want something too badly, you can become easy prey. This trap of excess desire contributed to many of the business collapses in the late 1980s. Rule 4: Be innovative to make a successful deal. If you use innovative methods you can find ways to profit where others can't. By using innovation in financing or selling, you can discover value or make a hidden value accessible. Rule 5: Be aggressive. While being friendly can be helpful at times during the
-=Good Selling=-
Post
Manage Widgets On Search Pages
 
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Trust And Integrity Will Keep You Perched At The Top Of The Sales Mountain Peaks.

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“If you have integrity, nothing else matters. If you don’t have integrity, nothing else matters.”
Harvey Mackay

In a world where at every corner trust seems to be getting scrutinized, could integrity become one key ingredient of keeping you perched amongst the sales peaks? I believe it can.

Integrity, one of the most important things in a world that sorely lacks it.

Let's view integrity as “the quality of being honest, having strong moral principles and virtues.”

It involves being truthful, reliable, and trustworthy in both your personal and professional settings.

Salespeople with integrity consistently act in accordance with their values, even when faced with challenges or temptations.

When it comes to the interactions with your clients, can the same be said?

Salespeople who take responsibility for their actions, admit their mistakes, and are accountable for the consequences of their decisions, do so with integrity.

Integrity is considered a fundamental virtue and is highly valued in individuals and in leadership, as this builds trust and fosters meaningful relationships.

When one has integrity, their actions are in sync with their values, beliefs, and principles they claim to hold themselves accountable to.

The word “integrity”... How many use this word daily but how many truly take the time to think about it?

I believe integrity is a behavior-based virtue that can be developed over time.

One can choose to show more integrity in their life by following their moral or ethical convictions by doing the right thing in all circumstances.

Selling from the Heart professionals do the right things right because it's the right thing to do.

WITHOUT INTEGRITY, RELATIONSHIPS SUFFER

The great Bob Marley once said,

"The greatness of a man is not in how much wealth he acquires, but in his integrity and his ability to affect those around him positively."

With this quote in mind, let's think about how salespeople are perceived in today's post-trust world... Are salespeople perceived through a positive or negatives sets of lenses? I will let you answer that question.

I believe without integrity; meaningful and beneficial client relationships will never flourish.

A salesperson who consistently demonstrates integrity increases the value in their client relationships.

Integrity will always reveal itself though...

Honesty - as honesty provides the foundation for trust. Without trust you really do not have a sustainable relationship.

Respectability - this is honoring how you choose to live, think and show consideration for the world you live in.

Responsibility - this means saying what you mean and doing what you say. You must be someone your clients can rely upon... Your words must match your actions.

How you treat your clients is how they will treat you.

Allow me to throw a stake in the ground on this one... Over time, most of a salesperson's client relationships will suffer because of a lack of integrity.

Simply put, how many in sales make commitments to their clients, then slowly over what seems to be inconsequential moments, break them, then make excuses to avoid taking responsibility?

"Honesty is more than not lying. It is truth telling, truth speaking, truth living, and truth loving."
James E Faust

Are you truth telling with your clients?

Are you truth speaking with your clients?

Are you truth living with how you carry yourself?

Think about your client relationships, think about what they mean to you... Now, answer those three questions again.

Real connections, real conversations, and real relationships are all built on trust.

In a recent study conducted by the Dale Carnegie Group, they found that 73% of the respondents indicated that trust is “very” or “extremely” important to them for building relationships with salespeople.

Check this out... in the same study they found that 71% of respondents said they would rather buy from a salesperson they trusted over one who gave them the lowest price.

Hard to build trusted relationships with transactional and price-oriented conversations.

Trust, it's the wholly grail.

Whether you're the president of a company, a key executive, a sales leader or a salesperson, please key in on this for a moment...

How many of your client's perceive you as being credible and trustworthy? How many believe you have their best interest at heart? How many of you would you even know?

This my friends is your mirror moment!

Trust drives profitable business.

Trust creates...

  • Repeatable and consistent long term business growth.
  • Forgiveness and recovery when things do not always go as planned, and you know they will.
  • Loyal partnerships, and isn't this what you want?

IT'S ABOUT CONSISTENCY

Trusted salespeople are consistently consistent.

“Trust is built with consistency.”
Lincoln Chafee

A trustworthy sales professional is consistently congruent. The walk matches the talk. They will more or less use the same behavior and language in any situation.

These professional's exude radical amounts of self-control to maintain their character. They refuse to wear different masks or pretend they're someone they're not just to impress. They are not self-serving but self-giving.

They consistently show compassion and out care all other salespeople.

They consistently show respect, gratitude and appreciation.

They consistently respect boundaries in their relationships because they help communicate around what a person is comfortable with.

They treat people with respect even if they have nothing to gain.

They talk to people, not about them.

Sales professionals who are trustworthy are reliable. They do what they say they will do over, and over, and over again. Hard to gain your clients trust when you're reliable once.

Are you consistently delivering on your commitments over and over and over again?

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NEVER EVER VEER FROM INTEGRITY

"If we want to reach the people that no one else is reaching, we've got to do things that no one else is doing."
Andy Stanley

Let's translate this to sales for a moment... If you want to reach the key decision makers and executives that no one is reaching, you've got to do the things that no salesperson is doing... Are you starting to get it?

In a post-trust sales world, you must bring your integrity forward every single day.

You must live it, breathe it and demonstrate it.

Living with integrity especially in sales takes courage.

Integrity is the practice of being honest. It is operating with a consistent and uncompromising adherence to strong moral and ethical principles.

I will defer to Andy Stanley for a bit of reinforcement around integrity, as he believes in Integrity Decisions.

To quote,

"I will not lie to myself even when the truth makes me feel bad about myself."

Andy Stanley believes integrity is an inside job and so do I.

When it comes to integrity, Andy Stanley believes the easiest person to deceive is the person in the mirror, as the salesman in your head wants you to act now.

With integrity decisions comes the integrity question:

Am I being honest with myself, really?

He believes dishonesty within ourselves erodes credibility within ourselves.

"Tell yourself the truth even if the truth makes you feel bad about yourself."
Andy Stanley

Stop right now and think about these two questions...

  • How many of your clients and future clients would define you as being honest?
  • Would your clients and future clients use the words moral and ethical in your approach to working with them?

INTEGRITY AND TRUST, NONNEGOTIABLE

It's a sad and concerning that when we hear the words morals, ethics and integrity; we surely do not think of salespeople.

Integrity will shape your sales world and your career.

What do you want to be known for?

Will your integrity guide you?

Again, I love what Andy Stanley says about integrity... "People with integrity do the right thing because it is the right thing even if it costs them."

Quite simple, a failure of your personal integrity adds stress to the people around you. Now apply this to your interactions with your clients... Do you smell what I am cooking?

Integrity is a universal expectation – you expect from people around you.

Why do we expect integrity from others even in times that we are not?

Will integrity guide you or will your appetite for commissions guide you?

Andy Stanley goes onto to say...

"You can’t be yourself as long as you're lying to yourself."

You can’t give your full self to your clients as long as you're lying to yourself. This will all come back to haunt you, mark my word. Your reputation is a terrible thing to waste.

Do you want to be known as a trust builder or trust buster?

I ask you to think about the following...

  • What is competing right now for your integrity?
  • What is competing for right now for your future self?

I'm here to inform you when you breech your personal integrity, this will alter someone else’s viewpoint of you and often this just might be your clients' trust.

Think about where trust sits inside the sales world, and follow along with this...

  • One breech of integrity leads to another
  • The first breech makes the second breech easier
  • The second breech creates a pattern/direction

Sales professionals with integrity are guided by integrity. They refuse not to lower themselves and the refuse to waiver from it.

What do you want to be known for in sales?

ALLOW INTEGRITY TO BE YOUR TRUST GUIDE

By now, you may have figured out that I am a huge Andy Stanley fan. When it comes to integrity, he goes on to say,

“If I’m overly concerned about what you think of me, I may not do what’s best for thee.”

Just curious, what is your integrity anchored to?

Please key in on this for a moment... If you're quick to abandon your integrity then you must ask yourself, "What's really driving me?"

Why is it in sales that many are more concerned with looking good than being good?

What is your goal and end game in sales?

In Selling from the Heart fashion, if you commit to leading with integrity, it won’t be how well you behave that gets people’s attention it will be how well you love that gets people’s attention.

If you would like to exponentially grow your sales, then it’s about...

  • Giving to your clients
  • Serving your clients
  • Loving your clients

If you don’t love on your clients, I promise that someone else will.

YOU WIN WITH INTEGRITY

It's quite disheartening that we live in this cancel culture. Where a little bit of bad, erases a whole lot of good.

Your integrity is what determines your reputation, and as stated in Proverbs 10:9,

"Whoever walks in integrity walks securely, but he who makes his ways crooked will be found out."

A single bad choice can possibly destroy a lifetime's worth of integrity.

Often people with integrity have the same characteristics - they're humble, have a strong sense of self, have high self-esteem, and ooze self-confidence.

These characteristics are important, because, in sales, you'll be under intense pressure from others to make the wrong choice.

I will leave all of you with this... Sales professionals who carry themselves with integrity win. Sales professionals who carry themselves with radical amounts of integrity build trust, and those who do not, get exposed as being empty suits.

In this episode of Selling From the Heart, we are joined by DB Bedford the CEO and founder of iNeverWorry Consulting a company that specializes in Emotional Intelligence and trains staff and leadership on how to effectively manage their behavior and make better personal decisions to achieve positive results.

DB Bedford discusses the importance of emotional intelligence (EI) in sales. Emotional intelligence is the ability to recognize and manage one's own emotions and the emotions of others. He explains that emotional intelligence allows individuals to feel their emotions without letting them overpower their intelligence.

DB shares his personal journey of transformation from a life of crime to becoming an emotional intelligence coach. He highlights the role of perspective and being present at the moment in reducing worry and anxiety. DB also emphasizes the importance of building rapport and relationships with clients, as well as being intentional about creating positive experiences.

HIGHLIGHT QUOTES

"You have to be intentional about inspiration." - DB Bedford

"I don't have to offer. People want more. They want to know more because they want to stay connected. And I want to stay connected to them. And that's genuine. So I also don't go places where I don't want to be inspired. You know what I mean? So I choose where I go and where I show up. If I decide that I'm part of the conversation, I'm bringing all the light, I'm bringing all the energy." - DB Bedford

Connect with DB Bedford at the link below :

LinkedIn: https://www.linkedin.com/in/db-bedfor...

Learn more about Darrell and Larry:

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

Larry's LinkedIn: https://www.linkedin.com/in/larrylevi...

Website: https://www.sellingfromtheheart.net/

Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.

Please visit https://www.sellingfromtheheart.net/ book to pre-order your copy of the rerelease of the Selling from the Heart book.

SUBSCRIBE to our YOUTUBE CHANNEL!

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Please visit WHY INSTITUTE:

http://sellingfromtheheart.net/why-os

Please go to WORK BETTER NOW:

https://www.workbetternow.com/

Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/d...

Check out the 2023 Authentic Selling Challenge:

https://authenticsellingchallenge.com/

Get your Insiders Group FREE PASS here:

https://www.sellingfromtheheart.net/f...

 
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