MFP Copier Blog

This Week in the Copier Industry 10 Years Ago

Art Post · 8/26/239:30 AM

This Week in Copiers Ten Years Ago

First Week of September 2013

Real Copier Sales

My name is John Sherry, I have been selling copiers for almost 6 yrs now. I started when I was 21 yrs old. I have been experimenting with the best approach to cold calling law firms and seem to be getting some rejection. My question is does anyone have any particular presentation or script that has worked well for them currently or in the past? read the rest here

Check These Great Copier Threads from Ten Years Ago This Week

How Well Do You Know Your Print Drivers?

Art Post · 9/7/1311:37 PM

It seems that I don't know them as good as I thought I did. But where do we find the time? PCL5, PCL6, PS, Universal drivers, I can't stand it! Just the other day I had a demonstration with one of our devices and I was asked about color balance, and could it be controlled from the print driver. I'll admit it's been awhile since I went through all the features of the Ricoh print drivers. My response was "I'm pretty sure there is", and with that I checked the PCL5, PCL5c, Universal Driver, Mini

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Konica Minolta and Komori Debut World's First 23"x29" Digital Inkjet Press at PRINT 13

Art Post · 9/5/137:08 AM

today's highly competitive printing marketplace. Delivering a high level in print quality coupled with impressively fast make-ready and open systems architecture, Komori presses help printers achieve the higher productivity and efficiency levels essential for increased margins and business growth. Komori America Corporation headquarters are in Rolling Meadows, IL with sales and service organizations throughout North America. Contacts: Naeran Rubio Konica Minolta Business Solutions U.S.A., Inc. 201

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Konica Minolta Color Care Earns G7 System Certification

Art Post · 9/7/1312:50 AM

RAMSEY, NJ, Sep 05, 2013 (Marketwired via COMTEX) -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that Color Careâ?¢ version 2.2.1 with the CurveCoreâ?¢ Module has been awarded IDEAllianceâ® G7 System Certification. The designation of a CERTIFIED G7 SYSTEM demonstrates Konica Minolta's continued commitment to delivering innovative and industry-leading print standards. The addition of this feature enhances the functionality of the Color Care software in that it

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New Xerox Black and White Light Production Printers

Art Post · 9/7/1312:41 AM

brochures to business cards and magnets. Workflow made easy The D136 Copier/Printer can be paired with Xerox EX Server, Powered by Fiery. The EX Server's spectrophotometer calibrates the printer to ensure smooth, consistent gradient within print runs and across different engines. Xerox's FreeFlow Print Server is also available on the D136 Printer/Copier and comes standard on the Printer. Speed and productivity Running up to 136 pages per minute, jobs move faster with the D136 so larger print runs can

Blog Post

Selling Copiers & MFP's "First Contact"

Art Post · 9/7/1310:49 PM

types of responses when we know the name of Mr. or Mrs Right. "Sorry so and so just left for lunch", "He just stepped out", "So and so is on the phone right now", "He or she is busy", "We're not interested", "So and so just stepped into a meeting", "she just went to lunch (it's 4PM!!!)" and the list goes on and on. So what are we to do, well as one Print4Pay Hotel member stated many years ago, that we need to be "smarter than the average bear". We've all heard these before but here's a few for a

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Canon U.S.A. Debuts New Branding and Finishing Options for varioPRINT DP Line of Digital Presses at PRINT 13

Art Post · 9/7/1312:27 AM

to help ensure neatly aligned finished stacks and improved stapling capabilities, including the ability to staple custom-size media. Designed for the quick printing, print-for-pay and in-plant/CRD environments, the Canon varioPRINT DP line also will offer a Professional Puncher option for high-volume punching with interchangeable dies. With engine speeds of up to 135, 120 and 110 letter-sized images per minute, respectively, the varioPRINT DP line can also utilize a diverse range of additional

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Ricoh Earns CompTIA Managed Print Services Trustmark(TM)

Art Post · 9/4/138:33 PM

supporting this effort by earning the Managed Print Trustmark." To earn the credential, Ricoh was evaluated on the internal practices and procedures they use to run their business and the external activities and operations they engage in with customers and prospects. "We are honored to receive this prestigious credential as it validates Ricoh's approach to delivering managed document services while helping our customers execute a comprehensive document process improvement strategy," said Sergio

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Incovo Reaches for the Stars with a New Accreditation from Konica Minolta

Art Post · 9/7/1312:30 AM

products. Companies across the world value their prestigious accreditation, making the Konica name synonymous with a high calibre of service and innovation. Konica Minolta’s customers are guaranteed a trio of trust, or a three-pillar system intended to ensure standards of conformance and reliability, adherence to safety regulations and full support in all products and services. The revolutionary technology behind everything Konica Minolta does has paved the way for the company’s ground breaking

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Xerox’s Message to PRINT 13 Attendees: Automation is Key to Success

Art Post · 9/5/138:19 PM

, including inkjet waterless and aqueous technology, color and black-and-white cut-sheet devices and wide format printer. Graphic communicators can join the conversation about print’s relevance by using and following the Twitter hashtag #printwins . Xerox’s booth No. 1202 is one of the largest digital printing exhibits at the show, taking place Sept. 8-12 in Chicago.

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Canon U.S.A. Integrates Enhanced Large Format Color Capabilities in Its New S-Series Printers

Art Post · 9/5/138:26 PM

of client requests, including the ability to print from one machine or a fleet of printers. High-Capacity Ink System: The iPF6400S printer now has the ability to use 300ml ink tanks, while the iPF8400S can accommodate 330ml and 700ml ink tanks. In addition, Canon's unique sub-ink tank system in both models allows ink to be replaced while prints are in-progress helping ensure jobs can be completed virtually seamlessly. Efficient Printing Capabilities: Each of the new imagePROGRAF printers also

Re: Sharp Ends Talks with Samsung to Create Joint Copier Company

Art Post · 9/2/138:48 PM

was not the government of Japan that stepped in and nixed the sale, but it was the likes of Canon, Ricoh and KonicaMinolta. That tells me that that theCanon, Ricoh and KonicaMinoltawere afraid of Samsung gaining Sharps MFP technology, so afraid that they talked Sharp into not selling. Which sounds kinda hokie to me, it's like me telling the neighbor not to sellhis houseto the new people coming to town. In mid October we'll see the second half results for 2013 and the second quarter for this year

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EFI Fuels Customer Speed, Quality and Efficiency with

Art Post · 9/4/138:48 PM

booth. The new Sharp Pro Series MX-6500N and MX-7500N Digital Document Systems are the first production printers to offer full control of EFI’s Fiery Command WorkStation ® job management interface from the printers’ operation panel. EFI in partner booths EFI will also participate in numerous partner locations at Print 13, including the booths for Canon, Konica Minolta, Ricoh and Xerox. This strong partner presence reinforces the value of EFI's market-leading product portfolio and offers visitors an

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Canon to Preview "Niagara" High-Volume Sheetfed Color Inkjet Press at PRINT 13

Art Post · 9/4/138:56 PM

MELVILLE, N.Y.--(BUSINESS WIRE)--September 04, 2013 Aiming to accelerate the printing industry's transition from offset to high-volume digital output, Canon U.S.A., Inc., a leader in digital imaging solutions, today announced "Niagara" (development name), a high-volume sheetfed color inkjet digital press(1) . Previewing at PRINT 13 in Chicago next week, this new digital press will help consolidate sheetfed black-and-white and color workflows on to one production printing system. Canon was an

Blog Post

My Top Three Sales Quotes "part 2" Prospect by Day and ...

Art Post · 9/2/134:56 PM

Decreased margins, introduction of A4 MFPs aka MFD, lower MSRPs, increased competition for net new business equals a whole heck of a lot of work!! Years ago you could sell four or five 40 50 page per minute multifunctional devices and the average selling price with accessories would be in the $13-$18k range. Over the years I've pretty much tracked about 6 systems per month, thus it was easier to hit your total revenue number and or your GP number than it is now. Continued pressure from Direct

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31 Ways to Close More Sales (#4 of 31)

Art Post · 9/7/1310:37 PM

seasonal lease, six months of payments and six months of no payments is one example. Call your leasing company for details on how to structure a program that can result in you closing the deal with a creative financial solution for the customer. LinkedIn Tip: Start following those companies on linked in where you can't get any traffic with a phone call, mailer or stop in. Next week I'll tell you how to get them to check your profile first! -=Good Selling=-

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Ricoh Launches Cloud-based Marketing Services Software Suite - New approach to dynamic variable data and cross media marketing powered by PTI

Art Post · 9/2/133:17 PM

operations with limited or no IT resource to manage their own, or their clients’, brand identity and collateral; deploy a full web to print service; and to create and run integrated, multichannel communications campaigns. Ricoh announced a strategic investment in PTI Marketing Technologies in August 2012 and is excited to now bring print services providers in Europe the full MarcomCentral solution as a result of the Ricoh and PTI partnership. As MarcomCentral is cloud-based, it enables PSPs and

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New Ricoh Pro™ C5110S and C5100S Digital Colour Production Systems Bring Flexibility and High Image Quality to Light Production Market

Art Post · 9/2/133:19 PM

. The toner has also been developed to fuse at a lower temperature, meeting Ricoh’s RD focus to continually reduce the environmental impacts of its products wherever possible. This in turn also ensures a quicker warm up time for increased productivity. The Pro C5110S and Pro C5100S are also the first Ricoh digital production printers to feature enhanced toner transfer technology which delivers high quality print results on heavily textured stock – ideal for direct mail and marketing applications

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Xerox Production Inkjet Leadership on Display at PRINT 13

Art Post · 9/3/138:42 PM

systems give print service providers a great deal of flexibility when selecting equipment and pursuing application opportunities.” Industry’s largest range of inkjet technology Xerox’s full portfolio of both aqueous and waterless inkjet technologies will be on display at PRINT 13. With the acquisition of Impika, A Xerox Company, Xerox has strengthened its leadership in digital color production printing with the industry’s most scalable and flexible solutions. In addition, Impika’s upgradeable

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Sharp Expands Its Reach into the Production Space with the Introduction of the Pro Series Color Document Systems

Art Post · 9/6/135:05 PM

potential of the Sharp print engines. The MX models provide multifunction versatility with unique key features that enhance operability and maintain consistent results page after page, job after job, with stunning image quality and increased reliability. Full-bleed booklets are printed with ease and made possible by Sharp's unique edge-to-edge printing capability. The tight integration of the powerful MX-PE10 Fiery Sever with Command WorkStation ® job management interface and the Sharp 15.4" touch

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Ricoh to Market Mass-produced Imaging Device for Fully Spherical Imagery

Art Post · 9/7/1312:37 AM

owners. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the company's revenue comes from products, solutions and services that improve the interaction between people

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Arizona Awards Multi-Functional Devices Contract to Sharp Electronics Corporation

Art Post · 9/7/1312:44 AM

for Sharp's full line of copiers. Awarded categories includeClass 1 Black and White Convenience Copiers with available speeds from 20 to 90 Pages Per Minute (PPM), Class 2 Hybrid Convenience Copiers (Color) with speeds from 26 to 70 PPM, and Class 3 Black and White Production with speeds of 105 and 120 PPM. "Sharp is very excited for the opportunity to provide our award-winning business products to the State of Arizona ," said Erica Calise , Director of Marketing, Sharp Electronics. "The State's

Blog Post

Copier Industry "The Big Race to ZERO"

Art Post · 9/7/1311:28 PM

It's always great to get an email response from a blog you've written. Whether they are good, bad or ugly! Just this week I received the email below from a Print4Pay Hotel member that responded to My Top Three Sales Quotes "part 2" Prospect by Day and ... . We'll start with the email and they gave me permission to post and also keep the Print4Pay Hotel member anonymous. "I love your blog and all your posts every week. I have been reading for years. This is my 23rd year in copier sales and my

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31 Ways to Close more Business (3 of 31)!

Art Post · 9/2/1312:56 AM

Whether you're selling MFP's, Document Management, and even Managed IT, there is always a time to close. A good sales person is an excellent listener, and if you listen well enough in most cases, you'll know when to ask for the order. Asking for the order can be as simple as...... 3. Lease or Buy Close (either or): When you’re asking the questions, save this one for last. “Were you planning on leasing of buying the system?” If leasing, bring out the lease form and start filling in the blanks

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Print Audit® Releases Print Audit 6.7.5

Art Post · 9/4/138:27 PM

-updates.asp?id=1 About Print Audit®: Established in 1999 and headquartered in Calgary, Alberta, Print Audit is the fastest growing print management company in the world. By providing businesses with innovative and practical print tracking solutions, the company has helped customers recapture over $200 million in printing and photocopying expenses while saving an estimated 190,000 trees a year. Print Audit is the most comprehensive provider of managed print services (MPS) and print management

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Ricoh’s delivers productivity and performance benefits through an enhanced TotalFlow portfolio

Art Post · 9/4/138:53 PM

printing and larger CRD environments. “With this critical addition to the TotalFlow platform, companies will also benefit from the ability to automate job scheduling based on printer capabilities and printer availability as well as dynamic media catalogue discovery and device synchronisation,” says Stephen Palmer, production print director, Ricoh UK and Ireland. “The overall result is that printer utilisation is optimised and cost and turnaround times are reduced for a broad range of operations, for

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Scodix to Launch Scodix Ultra Press at Print 13

Art Post · 9/3/137:56 PM

-quality and most accurate digital enhancement press at next week’s PRINT 13 tradeshow. The Scodix Ultra™ Digital Press is capable of producing 1,250 B2+ (21.5 x 31.0 inches) size sheets per hour and is based upon the company’s Scodix SENSE technology, which includes: Scodix RSP™ Technology: Ensures pin-point enhancement positioning and registration; Scodix High Impact: Touch and feel to make your print stand out; Scodix 99 GU: Delivers the highest level of gloss units attainable for printed

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Xerox to Help Department of Homeland Security Digitize Citizenship Documents

Art Post · 9/5/138:18 PM

, helping organizations of any size be more efficient so they can focus on their real business. Headquartered in Norwalk, Conn., more than 140,000 Xerox employees serve clients in 160 countries, providing business services, printing equipment and software for commercial and government organizations. Learn more at www.xerox.com . Note: To receive RSS news feeds, visit http://news.xerox.com/rss . For open commentary, industry perspectives and views visit http://www.linkedin.com/company/xerox, http

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Phone Sales

Johnny Danger · 9/6/133:40 PM

Good afternoon friends, My name is John Sherry, I have been selling copiers for almost 6 yrs now. I started when I was 21 yrs old. I have been experimenting with the best approach to cold calling law firms and seem to be getting some rejection. My question is does anyone have any particular presentation or script that has worked well for them currently or in the past? Thanks for the help, John Sherry

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Kofax to Demonstrate Advanced Mobile Mortgage Solution at FinovateFall 2013

Art Post · 9/3/1310:29 PM

IRVINE, Calif.--(BUSINESS WIRE)--September 03, 2013-- Kofax plc (LSE: KFX), a leading provider of smart process applications for the business critical First Mile(TM) of customer interactions, today announced that it has been selected as part of an elite group of financial and technology companies to demonstrate its advanced mobile mortgage solution at FinovateFall 2013 in New York on September 10. The solution to be demonstrated utilizes Kofax Mobile Capture(TM), which has been named one of

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Failure to address document security challenges exposes financial services firms to risk

Art Post · 9/5/137:06 AM

student records and admissions applications. | About Ricoh | Ricoh is a global technology company specialising in office imaging equipment, production print solutions, document management systems and IT services. Under its corporate tagline, imagine.change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees. For further information, please visit http://www.change.ricoh.co.uk . For further information, please contact Anna Powell, Proof

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AUXILIO Earns Expanded Managed Print Services Contract with Sutter Health Adding Sutter Health East Bay Region

Art Post · 9/4/138:23 PM

coast to coast. About AUXILIO, Inc. AUXILIO, Inc. is the pioneer of Managed Print Services for the health care industry, working exclusively with hospitals and hospital systems throughout the United States. We are vendor independent and provide intelligent solutions, a risk free program and guaranteed savings. AUXILIO assumes all costs related to print business environments through customized, streamlined and seamless integration of services at predictable fixed rates that are unmatched in the

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Top Ten New Benefits for the Ricoh 03 Metis Series.docx

Art Post · 9/4/138:55 AM

Re: Performance and Compensation Plans

Czech · 9/5/136:26 PM

It's tough out there but there is still a lot of money to be made. Just about every business needs a copier. In an interview, Reil Rackham said that in tough times the key to success is focus: put all of your resources into your best opportunities. Here area list ofthings I've done to help maximize my sales as much as possible: 1. Make a committment to stick things out through the hard times. 2. Sell the relationship today, sell a copier tomorrow. 3. Start an email list. 4. Have my cheapest MFP

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Savin C9120 Scan to Email Problem

jswinberlin · 9/3/139:30 PM

I have a weird situation at a long term customer's office. They have 2 Savin C9120s and 1 Savin 8025. They were all scanning to email. Now the C9120s can connect to the mail server and the memory goes back to 100% when sending email. However, the recipient never receives the email. Exchange, Yahoo, Gmail, no destinations are receiving the email. All 3 systems have the same identical configuration. They are all using Comcast mail server, exchange or alternate SMTP servers are not an option and

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OKI Data Americas Introduces its Multimedia Production Platform

Art Post · 9/4/138:42 PM

needs of large, demanding workgroups. These new printers further underscore OKI’s technological leadership and ability to deliver innovative, high functioning and high quality printing solutions to an evolving marketplace. The revolutionary new C941dn LED digital color printer features a five station toner configuration with cyan, magenta, yellow and black, plus white or clear in the fifth position; this provides an expansive new world of printing capabilities and revenue-generating opportunities

-=Good Selling=-

California K12 Schools RFPs Leads

Lead for K12 Fleet of MFPs

Art Post · 8/26/238:48 AM

see attached file

Leads

Lead for 42 MFPs (15 mono, 27 color)

Art Post · 8/26/238:45 AM

see attached document

This Week in the Copier Industry 5 Years Ago

Art Post · 8/25/239:30 AM

This Week in the Copier Industry 5 Years Ago

First Week of September 2018

Real Copier Sales

In fact just tonight I was asked to comment on a new sales cheat sheetthat was sent to me, in fact I liked it so much that I comp'd that member a Premium Membership. The file that was created is a fantastic reminder for all of us in sales of what we should ask and do on every call. I believe this is invaluable for new reps more here

Enjoy These Awesome Copier Threads from 5 Years Ago

Konica Minolta Takes Home Buyers Lab PaceSetter Award for Outstanding Serviceability in Western Europe

Art Post · 9/5/1810:11 PM

Minolta also attempts to avoid emergency service calls by using predictive analytics to help plan practice procedures. Konica Minolta's ERP system can be accessed from mobile devices to prioritize service visits, view customer and machine information (including SLAs), assess car and local inventories, reorder or exchange parts with colleagues, and more. These innovative program aspects, combined with elegant training programs offered both online and in-person, support for third party tools, and

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Kyocera moves into first place in SA's copier and MFP markets in Q2 2018

Art Post · 9/5/1810:02 PM

K yocera Document Solutions South Africa has moved into first position in the overall South African copier and multifunction printer (MFP) market in the second quarter of 2018, with a 15.5% share of unit shipments for the period. This is according to new numbers from Infosource and indicates that Kyocera's focus on delivering vertical solutions that address companies' pain points is paying off. For the first half of calendar 2018, Kyocera ranked second in the overall South African copier and

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Sharp Introduces New High-Speed Multifunction Copiers For Busy Workgroups And Departmental Environments

Art Post · 9/6/1810:28 PM

that get results. A standard wireless connectivity feature enables users to print from mobile devices using the free Sharpdesk® Mobile app. "We're excited to introduce these new high speed models in the Sharp product line," said Shane Coffey, Vice President, Product Management, Sharp Imaging and Information Company of America. "Sharp continues to drive innovation in the office by developing new document system products that raise the bar for multifunction copiers and printers." The new MX-M6570

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Canon Wins Multiple BLI PaceSetter Awards for Its Acclaimed Enterprise Solutions

Art Post · 9/4/188:15 PM

products that gave the best performances in BLI's lab tests in the previous six months. BLI PaceSetter Award in Ease of Use: Enterprise Devices 2018-2019 "Canon's intuitive MFP operation is well apparent in the results collected during our study," says George Mikolay , Associate Director of Copiers/Production for Keypoint Intelligence – Buyers Lab. "Wasted time at the MFP for employees could literally translate to losing thousands of dollars. Thankfully, Canon has been integrating features to

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Toshiba Inks Partnership with Brother

Art Post · 9/6/1810:16 PM

Toshiba’s network of independent resellers and direct sales operations across the United States. The Brother Workhorse Series present an ideal complement to Toshiba’s award-winning e-STUDIO ™ A3-formatted MFPs to tackle the demanding print volumes of today’s small to mid-size businesses. Brother’s affordable and reliable MFPs and printers can be customized to address critical business workflow challenges, including offering a portfolio of software solutions. The devices are engineered with robust

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Toshiba Empowers the Art of Business at LEAD 2018

Art Post · 9/5/189:57 PM

unique. Their work is their art, their employees the artist. More than 1,600 LEAD 2018 attendees – comprised of customers, resellers and technology partners as well as industry media and analysts – will receive a first glance at Toshiba’s 13 just-introduced e-STUDIO ™ multifunction printers (MFPs). The seven color and six monochrome additions to Toshiba’s award-winning e-STUDIO multifunction printer (MFP) line deliver up to 50 pages-per-minute to tackle the print, document management and workflow

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Xerox AltaLink and VersaLink Back-End Promos?

GIntel · 9/7/1811:03 AM

Hey all, we've seen a large increase unit sales for Xerox AltaLink and VersaLink lines in Q2 (both vs. last year and the previous quarter). I'm trying to figure out why this growth is happening. I know that Xerox consistently offers promos and instant savings offers for the open channel models, but I'm wondering if they are offering dealers any incentives to move more units? Are there back-end promos or instant savings offers that have been running this year?

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Océ ColorWave 3000 Printing System Offers Reliable Wide-Format Printing for Creators

Art Post · 9/4/188:09 PM

highly reliable multi-pass printing technology. Delivering sharp lines, high readability, fine details and smooth even area fills every time you print. The versatile Océ CrystalPoint printing technology means instant-dry prints with no feathering and excellent fine detail on a variety of media types, from uncoated bond to vinyl. The printing process emits virtually no fine dust, ozone or odor and the Océ TonerPearls are non-toxic. Prints are robust and water resistant. The Océ PAINT technology

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Ricoh President & CEO Takes the Stage at the Climate Week NYC Opening Ceremony

Art Post · 9/6/1810:37 PM

and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo , Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2018 , Ricoh Group had worldwide sales of 2,063 billion yen (approx. 19.4 billion USD ). For further information, please visit www.ricoh.com . © 2018 RICOH COMPANY LIMITED. All rights reserved. All referenced product names are the trademarks of their respective companies. Contact: John Greco Ricoh USA , Inc

Blog Post

Ten Reasons Why A Premium/VIP Membership Works ($99 Lifetime Event)

Art Post · 9/4/189:40 PM

We've opened up 20 (twenty) LifetimePremium/VIP membership (new)for only $99. That's right, pay $99 one time and have complete access to the Print4Pay Hotel forever. We Share We share information, we are the relentless, we drive the sales, we seek new customers, we (Print4Pay Hotel) members are the top sellers in the industry. Our need for knowledge translates to increased sales, generates additional GP and above all helps us provide for our families. Without a doubt, the Premium Members of the

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KonicaMinolta BizHub 454 Proposal

Art Post · 9/3/188:23 PM

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Kyocera CS 3212 Proposal

Art Post · 9/3/188:23 PM

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Ricoh follows the signs with first UV flatbed release

Art Post · 9/6/1810:39 PM

Ricoh has officially released the Pro T7210, its first wide-format UV flatbed, to the UK market. The Ricoh Pro T7210 can run 100spm/hr in its high-speed mode Available as of 1 September, the 3.2x2.1m machine was first unveiled to potential customers at Viscom Italy 2017 , Milan, in October last year. The T7210 was originally targeted at the interior decor and construction sectors, but feedback from the show and experience from a pre-launch model indicated that signage and POS would also be key

Re: PrintCopy_Tool_Brochure

jdicarlo · 9/4/1810:03 AM

Yes, the Ricoh PrintCopyTool can work with any installed print driver. The selection of an output device is made when printing.

Blog Post

Attention Sales Leaders... What Type Of Experience Are Your Sales Reps Providing?

Larry Levine · 9/2/1810:01 AM

, your company and the services they receive that determines sales fate. "Is your sales team building a customer experience or are they building an outstanding client experience?" ARE YOUR SALES REPS CREATING A FIRST CLASS EXPERIENCE? My co-host on the Selling From The Heart Podcast , Darrell Amy ; recently wrote a fantastic blog titled, First Class is a Seat, Not an Experience and this got me thinking... are your sales people going the extra mile to create a first class experience for your

Re: Toshiba Inks Partnership with Brother

Art Post · 9/6/1810:18 PM

Guessing this will help Toshiba because of the lack of A4 devices. Curious if Brother will also share the Canon uni-flow technology too. I'm thinking no. Would love to hear from others on this

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Ricoh MP C3004 proposal Ausgust 2018

Art Post · 9/3/188:26 PM

Topic

Error code 719-0041 and 719-0042 when using K3 interface

John · 9/6/1811:05 AM

Really need some help with this issue. Any UK or European dealers using the K3 interface to connect an external paystation/coin box? This issue is with a Canon C5540i and ITC Paystation Elite. We are getting random 719-0041-42 codes and cannot figure out the cause. Any help is much appreciated.

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Ricoh Direct Service Future

Ricoh914 · 9/6/1811:41 AM

Has anyone heard any rumors around Ricoh Direct service? I recently bumped into an old friend and he stated that voluntary retirement was offered to seasoned technicians. Could this be a move to lower serviceworkforce to be able to give more service to dealers?

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Xeikon Announces Entry-level Digital Label Solution

Art Post · 9/5/1810:10 PM

Xeikon announced an entry-level label printing and converting solution. The Label Discovery solution consists of a Xeikon 3030, an entry-level web-fed digital label press and the new entryDcoat, a digital converting line that can be used inline or offline with the Xeikon 3030. The new solution will be featured at the company’s booth at Labelexpo Americas, which takes place Sept. 25-27, in Rosemont, IL. “Although digital label printing has become a fast-growing mainstream business, some

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Man Prints Money At Library, Finds Buyer On Social Media: Sheriff

Art Post · 9/6/1810:26 PM

NEW PORT RICHEY, FL — A Pasco County man is accused of using the New Port Richey Library's free printer to create counterfeit U.S. currency, and then trying to sell the money on Facebook. The Pasco County Sheriff's Office arrested Levy Newberry, 28, of New Port Richey, Sunday, Sept. 2, after his landlord, Teresa Spitzer, reported that he was printing copies of $5, $10 and $20 bills at the library. Deputies said Newberry showed Spitzer numerous pages of printed counterfeit money he'd created

Comment

Re: KM 1 Rate aka Flat Rate (unlimited clicks)

Scotty · 9/4/1811:54 AM

Ricoh tried this and it failed miserable, I don't understand why any company would be determined to take the profit out of the industry.

Comment

Re: PrintCopy_Tool_Brochure

John Mooney · 9/4/1811:56 AM

You rock thanks so much!

Re: Error code 719-0041 and 719-0042 when using K3 interface

Art Post · 9/6/1810:13 PM

Can anyone help Joh with this??

Re: MPS and Linux HELP!

jdicarlo · 9/7/187:40 AM

So some clarification first. PaperCut absolutely does support Mac. In fact, it is the only cost recovery/print control solution that I know of that actually installs in an all Mac environment. (Server and Client) It also is the only solution I know of that installs in a Linux environment. So both of your issues are solved with PaperCut. I included the install guides for Mac and Linux to get you started.

Comment

Re: The A4 Challenge or Opportunity

Anders And · 9/4/183:53 AM

copyme posted: Does Ricoh have an A4 that will shift sort or rotate sort? No, they do not The one bin is only an extra output tray, originally ment for seperating faxes

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Is that what I think it is?

jswinberlin · 9/6/181:03 PM

So last night I was playing a zombie shooter game (Left4Dead2) just to relieve some stress, etc... when low and behold look what I stumbled on (picture 1). Then a zombie stumbled onto me and...(picture 2). I'd love to see where others have stumbled across Ricoh copiers when they least expected it.

Comment

Re: What do Millennial's, Horse Traders, Amazon, Ricoh MP 501SP all Have in Common?

Larry Kirsch · 9/1/188:36 AM

Short but sweet “Piece of cake” https://www.p4photel.com/blog/the-retirement-party The Retirement Party Art Post9 hours ago

Comment

Re: KM 1 Rate aka Flat Rate (unlimited clicks)

Tom T · 9/4/188:45 AM

It would have been interesting if there was an option in this survey for 1 or more years or something like that. That may have changed the results.

Comment

Re: KM 1 Rate aka Flat Rate (unlimited clicks)

Art Post · 9/4/187:57 PM

I just added a 24 month line

Re: Is that what I think it is?

Art Post · 9/6/1810:11 PM

lol, that's a good one. Ever now and then I'll see some Ricoh copiers in some TV shows

Comment

Re: The A4 Challenge or Opportunity

copyme · 9/1/1810:45 PM

Does Ricoh have an A4 that will shift sort or rotate sort?

Comment

Re: The A4 Challenge or Opportunity

Art Post · 9/3/188:30 PM

copyme posted: Does Ricoh have an A4 that will shift sort or rotate sort? The Ricoh color A4 devices have a one bin tray, they may do what you are looking for.

Topic

MPS and Linux HELP!

John Mooney · 9/5/184:53 PM

Hey there, Here's today's challenge. I've got a customer that currently has Papercut and is not happy with it for various reasons the biggest is no MAC integration. It looks like Print Audit will have that area covered relatively soon but yesterday they dumped the news that "Oh we also have 1000 Linux users that we want to capture" I know there's a whole host of challenges with Linux but does anyone know a vendor that claims to support Linux? I understand that, like Sharepoint, every

Topic

Whitebird is Soaring to the Forefront of Innovation with an EFI Nozomi C18000

Art Post · 9/4/187:52 PM

, permanent head architecture that eliminates the downtime associated with replacing consumable printheads. “ Whitebird’s executives have long seen the promise of what digital can achieve and we are excited to help them put that vision into action with Canada’s first ultra-high-speed, single-pass digital corrugated packaging press ,” said José Luis Ramón Moreno, vice president and general manager, EFI Industrial Printing. “ The significant advantages Whitebird’s clients will receive with the EFI

Topic

Epson Expands Award- Winning Flexion N-Series Robots with the N6 6-Axis Robot

Art Post · 9/5/189:52 PM

information with its original efficient, compact and precision technologies. With a lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors, watches and industrial robots, the company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables and robotics. Led by the Japan-based Seiko Epson Corporation, the Epson Group comprises more than 76,000 employees in 87 companies around the world, and is proud of its

Topic

EFI Nozomi and VUTEk h3 Win SGIA Product of the Year Awards

Art Post · 9/5/1810:14 PM

winners. A breakthrough innovation in digital corrugated production The EFI Nozomi press, which was recognized as Product of the Year in the Single-Pass printer category, employs LED UV inkjet technology for ultra-high-speed, high-quality printing on corrugated board for premium-quality packaging and display graphics applications. Built for 24/7 production, the Nozomi C18000 supports board sizes up to 1.8 x 3.0 meters at speeds up to 246 linear feet per minute, or up to 10,000 35x35-inch boards

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-=Good Selling=-

Leads

Lead for Managed IT Services

Art Post · 8/24/239:29 PM

see attached file

Leads

Lead for Fleet of Copiers

Art Post · 8/24/239:26 PM

see attached file

Memoirs of a Copier Sales Person

Couple of Ideas on How to Move Prospects Closer to the Finish Line

Art Post · 8/24/239:30 AM

More this year than any other year, I'm finding more prospects that are slow to pull the trigger for the purchase or lease. The slow down with pulling the trigger balloons your pipeline because you aren't winning or losing. With the larger pipeline there's also more time spent on managing the prospects that are in the sales cycle vacuum.

Promos and Specials

The question then becomes is how to get these clients to move? Many of our dealerships have promotions and specials on any given month, but what happens when the prospects don't take the offer? In most cases the promotion or special is not perceived as value from the prospect. It is not something that will help the prospect make a BIN (Buy it Now) decision.

Take for instance the current promo for knocking out Toshiba devices, where the sales person can earn extra trade in dollars for knocking out that Toshiba. The sales person can use this promotion in various ways.

Lower the cost to the client for the purchase or the lease
Don't offer the incentive and pocket the extra if and when you get the order

But what happens when the promotion does not align with the prospect? For example, you have a promotion for knocking out a Toshiba device, however your client has a Xerox. Thus, there is no promotion that you could offer that may enable the client to make the BIN.

Make Your Own BIN Promos

When it comes to selling you need to be creative to turn nothing into something. For years I've developed my own promotions to help prospect with BIN.

Something I've been using with recent success to to create my own promotions by using some of my Gross Profit to add value to for the prospect. Thus I'm creating my own promotions and putting a short time limit on that promotion to help facilitate the BIN.

I'll come up with a promotion that I know the prospect will understand the value of the offer for the BIN. Keep in mind I hate to lower the price but rather offer that perceived value. You also have to tell the story of the reason for the promotion. I go back to our weekly meeting and tell the client that there is a new promotion that was released (yes, it is a promo, it may not be the companies but it is MY promo)

With a recent client I created my own promo that gave the client a free PDF license that was available until the 23rd of the month. 48 hours later this order closed.
Another client was in that sales vacuum for 90 days from the initial proposal. They were an existing client with an existing lease. Three months of the lease paid down, thus I took those dollars and offered them the first quarter of the maintenance agreement at no cost. Of course as long as the order by the 23rd of the month.
A net new prospect did not align with our Toshiba promo, thus I made one for their Xerox devices that my client has
(always keep in mind that in order to make your own promo's you have to have decent GP in your offering, sometimes it takes giving up a little to get a lot)

Closing

The days of the pushy salesperson and the hard close are long gone. As sales people we need to better understand our prospects needs, and what they value. Is your service or product perceived as an expense or value?

There is always a reason why the sales process has stalled. I'm offering up some ideas that have worked for to get the two of us to the finish line.

Always feel free to post a comment or reach out to me if you have any questions.

-=Good Selling=-

Power MPS

Cultivating A Digital Mindset In The Office Printer Industry

Alex Cribby · 8/23/239:30 AM

Cultivating A Digital Mindset In The Office Printer Industry

The past year and a half has seen e-commerce become more than a shopping option for consumers. It is now a habit. Online sales spiked during the 2020 pandemic. But even six months later, digital sales remain much higher than before. E-commerce has exhibited nearly two decades’ worth of growth since 2019, according to a 2020 US Ecommerce Market Report.

And online purchasing habits affect more than consumer retail. Interactions throughout the past eighteen months have trained even business purchasers to search online first. So, how can Managed Print Service (MPS) providers survive in a world that is edging more and more into online retail? By shifting business strategies to embrace both the traditional and the digital.

One Small Step For MPS

Businesses that fail at digital adoption usually fall into two buckets – those who refused to embrace change and those who jump in without testing the waters. What ink, toner, and office printing service businesses must understand is that digital transformation is a long-term strategy. Therefore, implementation requires much more than a laissez-faire attitude.

A robust digital plan will include an evaluation of company goals, target audiences, and a thorough analysis of competitors and clients. For example, why do customers seek your products and services? Why do some businesses go elsewhere for MPS? What differentiates your business from others? What kind of experience do you want to represent your company?

Once goals, targets, and vision are set, it is time to map out implementation. This is where you decide how your MPS business will host a website, manage digital communications, and integrate these digital aspects into your existing sales and customer service. Again, there is nothing wrong with having an extended timeline to allow your business the opportunity to fully integrate each change before tackling the next step in the digital transformation process.

Communication Has Changed

Only 10% in the USA answer all their phone calls

No one picks up the phone anymore. No, really. Nearly 90% of US adults ignore phone calls. Why? Because most of the time, when the phone rings, it isn’t someone you know. Despite efforts from the Federal Communications Commission, robotic calls, or robocalls, have nearly tripled in the past decade to over 3 Billion calls per month. People’s work phone numbers are not exempt.

So, how are people communicating if not by phone? Just like everywhere else, they have gone digital. Buyers are looking for their information online through search engines, email, and social media. The good news is this gives managed print services an excellent opportunity to showcase their businesses. Websites, emails and social allow the office printer industry to highlight their benefits in ways that directly correlate to the needs and preferences of their target audience.

Nearly half (47%) of buyers report having viewed 3-5 pieces of content before they ever contact a sales representative. Popularly viewed content includes product and service features, comparison guides, benefits highlights, infographics, white papers, and interesting statistics. When posted on a company’s website, emailed out, and highlighted in social media feeds, this content helps position the business and its salespeople as reliable, responsive experts in the industry.

Sales Is Social

Like the phone call, cold call sales are pretty much dead. Recent studies show this tactic now provides a bare 0.3% success rate. Social media, however, is helping to create new sales leaders. Over three-quarters of salespeople who use social media regularly outsell their peers. Social users are also more likely (23%) to exceed sales quotas.

Rather than cold outreach, these salespeople build up professional networks on platforms like LinkedIn using engaging content, commentary, and conversation. Then they use these networks to gather insights and intelligence – targeting key decision-makers.

A majority (92%) of buyers who are active on social are willing to engage with those considered thought-leaders or experts in the industry. Over half (62%) are eager to speak directly with salespeople. MPS companies who encourage their salespeople to use company-generated content to sell on social are setting themselves up for future success in today’s e-commerce economy.

Karen Said It Works

People talk. But, more importantly, people listen. Most consumers purchase products based on recommendations from friends, family, and acquaintances. But, just like general e-commerce, this behavior is not limited to consumer retail. Over 80% of business-to-business buyers begin their search with a referral.

In this new digital age, where service is a significant differentiator, managed print services, toner, and ink providers should have a strategy for managing their reviews. And that management should be more than putting out fires when things go wrong. Print businesses should actively ask for reviews for their Google Business page, to post on their website, and to highlight on their social media platforms. Great relationships can lead to great content and a good boost in business.

Getting Started

The most critical beginner tools for taking your Managed Print Services business into the digital world include a high-performing, responsive website and an email marketing kit. In addition, your business website will serve as your hub for initial brand introduction and content hosting.

The best programs will also go above and beyond the basics. Savvy businesses will be sure to partner with platforms that offer what they need to fit their ongoing digital transformation strategy. For example, systems like PowerMPS provide easy-to-use customizable websites and a complete email marketing campaign management system as well as the order and service management, reporting, accounting tools, and other programs most MPS businesses need to find digital success.

IT Services Leads

Lead for IT Services (12 workstations)

Art Post · 8/22/239:50 PM

see attached file

Georgia K12 Schools RFPs Leads

Lead for 16 Copiers for K12

Art Post · 8/22/239:45 PM

see attached file

Polek & Polek

If Today Is Your Birthday by Chris Polek for August 21st, 2023

Art Post · 8/22/239:30 AM

Leads Pennsylvania

Lead for 22 plus Copiers

Art Post · 8/21/239:40 PM

see attached file

MSP & MSSP & IT Industry Notes

MSP & MSSP Industry Notes for August 21st, 2023

Art Post · 8/21/236:30 PM

This Week in Copiers Twenty Years Ago

Last Week of August 2003

Real Copier Sales

No words of wisdom today, just swamped with things at home and things at work. Let's finish with a have an awesome August! Is it too early to talk about Section 179 with our clients?

Great threads from twenty years ago this week

Konica Minolta to cut workforce by 12

Art Post (Guest) · 8/30/034:15 PM

agreement, Konica Minolta will make the core parts of the advanced machines and supply them to HP, which will sell the products through its sales network under its own brand after adding its own electronic control mechanisms and software. Analysts said HP's strong brand name and top-notch customer base can help Konica Minolta boost production, just as a similar deal between Canon, the world's largest office equipment maker, and HP in laser beam printers helped boost Canon's revenue. Konica and

Topic

Toshiba America Business Solutions Unveils Encompass

Art Post (Guest) · 8/26/037:03 PM

knowledge base and the company’s proven technology capabilities as demonstrated by its award-winning FYI Portal. Using the FYI Portal BEA WebLogicÒ infrastructure as a foundation, Toshiba has developed Encompass Online – the Web-based tool that supports Toshiba’s Encompass Document Analysis Program offering. Consisting of a database of more than 3,000 copiers, printers and fax devices and 6,000 supplies for both Toshiba and competitive products dating back to 1990, as well as their associated usage

Topic

The War for Imaging Supremacy Has Begun!

Art Post (Guest) · 8/27/037:37 PM

advanced nearly 1 percent to close at $19.58 in New York on Tuesday. The alliance is Konica Minolta's first major strategic step after the company was created earlier this month through a merger of Konica and Minolta -- a bid by the companies to boost their market share in a cutthroat market. Canon (CAJ: news, chart, profile) leads the global copier market with a roughly 32 percent share, followed by Ricoh (RICOY: news, chart, profile) with 11 percent and Xerox Corp. (XRX: news, chart, profile) with

Topic

advise you of a price list correction

Art Post (Guest) · 8/30/034:00 PM

001695MIU and replace it with the correct code: 001762MIU Please pass this note on to any sales representative who will have the opportunity to handle Ricoh's RA2K Integration for IPDS. We apologize for any inconvenience that this may have caused. Thank you and good selling! Michael DeBenedetto Product Manager - Host Solutions OSG Printing Solutions Group Ricoh Corporation Phone: 973-882-3173 Fax: 973-244-2708

Topic

Lucky for Xerox

Art Post (Guest) · 8/26/037:00 PM

Cautious optimism SG Cowen sees improving trends at Xerox By Susan Lerner, CBS.MarketWatch.com Last Update: 4:14 PM ET Aug. 26, 2003 NEW YORK (CBS.MW) -- Lucky for Xerox, Steve Weber thinks the future is looking like it won't be a copy of the recent past. NEWS FOR XRX Fairfax Financial, Proxim, Xerox, and more U.S. stocks battle back to close with gains Xerox gets SG Cowen boost More news for XRX Quote & News Charts Financials Analysts Options SEC Filings TRACK THESE TOPICS My

Re: Problem Faxing to HP 3150 Fax

Gregory (Guest) · 8/25/037:10 PM

Product - Unable to Fax over the Network 24 Apr 2003 » HP LaserJet 3100 and 3150 Product Families - Vertical Lines Running Through Sent Faxes, Copies, or Scanned Images 23 Apr 2003 » HP LaserJet 3150 Series Product - Only the First Page Prints When a Multiple Page Fax Is Received 16 Apr 2003 » HP LaserJet 3100 and 3150 Series Printer/Fax/Copier/Scanners - Fax Error Messages 15 Apr 2003 » HP LaserJet 3100 and 3150 Product Families - Fax Communication Error 1042 15 Apr 2003 » HP LaserJet 3100 and

Topic

SERI Printer

Art Post (Guest) · 8/26/037:56 AM

I know I'm reaching with this, however do any of you in the UK, South Africa or Australia have any installed SERI units?We could use a reference via email.Art

Topic

FAILURE IS JUST A STATE OF MIND

Art Post (Guest) · 8/30/034:09 PM

My sales manager says you always walk awayfrom a failed sales attempt with something. Can you explain? Your sales manager is suggesting that you can learn from every sales experience regardless of the outcome. The key is knowing how to evaluate your efforts. Consider these ideas: • Victory . The best situation is a customer who says "yes." To have this happen more often, do your research, polish your sales skills, and prepare thoroughly. Remember, we can learn from our successes, too. Progress

Topic

Problem Faxing to HP 3150 Fax

Graham · 8/25/031:47 PM

I have a customer with an HP3150 as their backup fax. They can not fax to it from the 5510NF that they have and have been having problems recieving faxes from other newer fax machines on the market. Anyone else had that problem? This 3150 is not THAT old, but it seems to be an issue elsewhere as well. Thanks Graham

Re: Problem Faxing to HP 3150 Fax

Gregory (Guest) · 8/25/037:05 PM

Check out this point of view... ISSUE: The first page of a multiple page fax is the only page that prints when the fax uses the same phone line as voice mail. Faxes are redirected to the voice mail recorder before being completely sent to an HP LaserJet 3150 series product. SOLUTION: There are two possible solutions: Set the printer to Memory Receive, and print faxes after they are received to memory. Install a distinctive ring service, and make sure the distinctive ring is set to Yes on the

Member

sstelton

Topic

Positive Thoughts from a Blackout Survivor

Art Post (Guest) · 8/26/037:05 PM

prospects.” 2. A flashlight small enough to attach to a key chain. A handy thing to carry anytime – but especially if caught in a power outage, and 3. Spare batteries for the flashlight. This positive email from Janice was a good reminder for those of us who were lucky enough not to be in the areas affected by the power outages. Thank you, Janice! Ann Barr is a consultant and sales trainer who conducts Selling Supplies Seminars in the U.S. and Canada. To contact Ann, E-mail to: annbarr

Topic

Kodak re-enters the Imaging Business

Art Post (Guest) · 8/26/036:49 PM

images) and services & media (software, film and paper enabling people to access, analyze and print images). With sales of $12.8 billion in 2002, the company comprises several businesses: Health, supplying the healthcare industry with traditional and digital image capture and output products and services; Commercial Printing, offering on-demand color printing and networking publishing systems; Commercial Imaging, offering image capture, output and storage products and services to businesses and

Topic

The Ninety Five Per Cent Rule

Art Post (Guest) · 8/30/034:18 PM

merely a concept. A concept is a name for something that really does not exist except in the minds of the people who believe it. Concepts are just words, or even thoughts. Take the concept of categories. A manufacturer’s rep will tell you that there are two categories of dealers: o Authorized o Non-authorized Some of us would say that the two categories of dealers are: o Professional o Sleazy Others might say the two categories of dealers are: o Sales oriented o Service oriented A salesman might

Topic

Labor Day Weekend Note

Art Post (Guest) · 8/29/038:25 AM

Through out our sales and support year, we get some well deserved breaks. As Labor Day aprroaches and the end of the summer draws closer. Some times the sales cycle can get overwhelming, trying to care of the customer, find new customesr, find answers for solutions, and then submit our sales management. I'd like to thank all those who have supported our site from the US and abroard. To those who are traveling this weekend with family and friends...I wish you safe traveling and a well deserved

Topic

Here's killer success story

Art Post (Guest) · 8/27/039:58 PM

Download Attached Word file This document has been archived, please send me and email if you would like to purchase this document. art @p4photel.com Ahern Print4Pay Success Story (August 2003)

-=Good Selling=-

This Week in the Copier Industry 15 Years Ago

Art Post · 8/20/237:55 AM

This Week in Copiers Fifteen Years Ago

Last Week of August 2008

Real Copier Sales

August 28th, 2008 came the press release that Ricoh will purchase Ikon. Hard to believe it's been 15 years. Many good people were caught in the purge with many of the top Ikon people taking leadership roles within Ricoh. I thought that one of the covenants of the purchase was that many IKON people would stay on while many existing Ricoh employees suffered the loss of their positions. Many of the threads are below

Enjoy These awesome copiers threads from 15 Years Ago

Weekend Copier Notes from 08/24/08

Neal · 8/28/087:52 AM

in the United States: o The current Digital Print Center (DPC) sales & marketing division will be disbanded § This group launched the VarioPrint 6000 series (the high speed b/w systems that Konica Minolta will relabel) § Group was formed in 2005 to focus on in-house print shops within corporate customers (CRDs) § Members of this group will allowed to apply for positions in the Production Printing Systems (PPS) or Document Printing Systems (DPS) divisions o PPS is responsible for Oce’ rollfed

Topic

Bizhub 501 from Konica Minolta

Art Post (Guest) · 8/30/0810:19 AM

bizhub 501 This bizhub® 501 high-volume B&W document delivery system looks better than ever -- in your office, and on your bottom line. It powers your printing, speeds your output, controls your distribution and more, all with center-office styling that gives everyone fast access to enhanced productivity. It also brings you the advanced Konica Minolta Emperon® Print System, superb Simitri® Polymerized Toner image quality, and all the options you need -- including an IC-207 Image Controller

Re: Ricoh to purchase IKON Office Solutions

Art Post (Guest) · 8/27/0810:46 PM

P4P'ers this was posted on the KonicaMInolta P4P, very funny! Now that Ricoh combined the family (Gestetner, Savin, Lanier and Ricoh) and has purchased Ikon, And Xerox has purchased Global, And Konica Minolta has purchased Danka… Canon has announced their new marketing strategy: SUPERSTORES!!! (Pictured above is the new Canon Superstore in Kanpur, India) (just kidding!!) But seriously, would you spend $1.6 billion to purchase a distribution network, and continue to allow your competition

Re: Ricoh to purchase IKON Office Solutions

Art Post (Guest) · 8/29/081:06 PM

. Before our purchase of IKON, Xerox Corp bought Global Imaging Systems Inc and Konica Minolta Business Solutions USA Inc acquired Danka Office Imaging Co. • Other comments · The press conference took place late at night in Japan to make the announcement in London, New Jersey and Tokyo at the same time. · The buyout was proposed by IKON in about April 2008. At that time, Ricoh, just after finishing integrating information systems around the world in 2007, was about to go on an offensive. · The

Topic

Ricoh to purchase IKON Office Solutions

Neal · 8/27/088:49 AM

committed to further strengthening its sales and support channels. As the world’s largest independent channel for document management systems and services, IKON (headquartered in Malvern, Pennsylvania) supplies and services a wide range of office equipment, such as MFPs (multi-function printers), fax machines and printers, in the U.S., Canada and the Western European markets. With over 400 sales and service locations, IKON has a long track record with Fortune 500 companies among its customers. RICOH has

Topic

TOSHIBA AMERICA BUSINESS SOLUTIONS INC. EXTENDS MID-VOLUME COLOR LINE WITH NEW SMALL

Art Post (Guest) · 8/30/0810:24 AM

eight seconds, providing fast color printing to businesses with moderate output needs. Utilizing Toshiba’s leading-edge enhanced laser image technology (e-Fine), the e-STUDIO2330c delivers best-in-class color clarity and rich text renditions in all scanning, printing and copying jobs. Supporting print resolutions of 2,400 x 600 dots-per-inch (dpi) and 10-bit scanning resolutions of 600 x 600 dpi, the e-STUDIO2330c provides razor-sharp text and superior graphic detail in all printed documents

Re: Ricoh to purchase IKON Office Solutions

Art Post (Guest) · 8/29/089:27 AM

and there is no expectation at this time that any downsizing will result due to the acquisition. Since Ricoh is buying 100% of IKON stock, it will assume all IKON’s debt. In brief, the significance of this announcement is that it is a major win for Ricoh and IKON, a big challenge for IKON partners - Canon and Konica Minolta if they end their IKON relationships, and an alarm bell for HP, Xerox and other players focused on the mid-market, large enterprises, managed/professional services, and the

Topic

Memjet print head revolution delayed

Art Post (Guest) · 8/27/087:23 PM

Silverbrook's US-based subsidiary, Memjet Home and Office, says there are a couple of reasons for the switch away from a photo printer. One is that volume sales of small photo printers are dropping, "meaning that customers were voting that they would rather go some place and have their photos printed rather than trying to print them at home". Secondly, getting almost perfect quality printing in a very small format proved a tough challenge with a nascent technology, so the company decided to go first of

Topic

The MX-6201 and MX-7001 Color MFPS from Sharp

Art Post (Guest) · 8/30/0810:11 AM

are designed for high-end work groups and offer monochrome copiers speeds of 62-70ppm and up to 50ppm in color. These MFPs support Sharp OSA technology, which offers a broad range of integration and personalixation options, as well as Sharp's secruity suite. Sharps Color Scan2 technology minimizes paper handlinh while maximizing performance and providing faster scan speeds. Both modles enable users to print color or monochrome image files directly from a USB memory device. Users can alsoo scan

Re: Ricoh to purchase IKON Office Solutions

Art Post (Guest) · 8/27/0810:48 PM

oh, thats funny!! Kudos.... I think Ricoh had to recapture what they lost to Xerox and besides buying more dealers there was no surefire way to get this done. Alas its like the yankees and the redsox, they may take a marginal player if waived so the other team can't get them. It was no secret that Ikon was for sale (found this out today), at least among the big wigs. So, was Ricoh going to let Canon, Xerox, HP or KM get the additional distribution that Canon will lose. I think the biggest loser

Topic

Dual Line Canon Dealers Help!

Art Post (Guest) · 8/26/088:11 AM

Someone from the Canon P4P could use your help with a solutions scenario: Below is the post and then the link, please see if we can help!! Hello group I need your help. My customer has the following requirements. 30,000 black and white pages per month. They create RFP's. Each RFP contains 11X17 Z fold documents and 8 1/2 X 11 documents. Tabs in document ( they can be preprinted but I would prefer to print on the tab as the job is processed), color documents inserted. Documents need to be GBC

Re: Another RBS proposal with loss!

skbens (Guest) · 8/25/088:05 AM

Was this a current account of yours? Ricoh is definitly sticking to keeping RBS out of current family group accounts, we had a couple of issues with it and the RBS Sales Director had to call the customer and explain they were not able to take the business. Also, I ran into RBS on an MP2400W, they sold it with the internal print/scan, file format convertor, and installation for $8k!!

Re: Sales Tips

Art Post (Guest) · 8/29/081:14 PM

What if you could actually be more successful without selling? Until now, nearly everyone and everything that you've heard or read about marketing has been aimed at hiding your valuable money-making secret from you. They've been demonstrating the worst possible way for you to get business -- and suggesting (or insisting) you follow their lead. They've told you to sell, sell, sell... advertise again and again... push hard... and then get up the next day and do it all over again! Why? Because

Member

Ricoh914

Re: Ricoh to purchase IKON Office Solutions

aficio400 · 8/27/081:24 PM

It will be interesting. It might be a good time for some of the independent Ricoh dealers to look to Canon if they have an large Ikon company in their backyard. There is always fallout from these deals, there will probally be some very good Canon sales people looking to jump ship along with technicians.

Re: Ricoh to purchase IKON Office Solutions

Art Post (Guest) · 8/27/087:17 PM

and services to more customers across the globe. We believe that as part of a combined company in the highly competitive and evolving office equipment industry, we can leverage our sales, service and marketing depth with Ricoh’s engineering and manufacturing expertise to better understand and more rapidly respond to the needs of our customers. In addition, we anticipate that this transaction will create new opportunities for our employees, as you will be working for a larger organization with

Re: Ricoh to purchase IKON Office Solutions

Art Post (Guest) · 8/27/087:20 PM

IKON, Ricoh - with the possibility of ANOTHER BIDDER? there is an "undertone" out there - is there another bidder willing to go after IKON? From Dividends.com, "...This acquisition continues a trend we have been seeing, in which office equipment makers have been acquiring distributors to strengthen their sales channels and product offerings. Ikon has 400 sales and services mainly in Europe and the U.S. Ricoh had recently acquired the European operations of copier service and supply company

Topic

Ricoh GlobalScan MFP Model Support

Art Post (Guest) · 8/29/081:09 PM

Continuing its evolution to meet customer’s growing needs, Ricoh is pleased to announce the latest MFP Model support for GlobalScan v2.04 and v3.1. Going forward GlobalScan will support all future MFPs utilizing the JAVA Platform. The new firmware will require the installation of the JAVA Type F VM card. The benefits of utilizing the JAVA platform are tremendous going forward. GlobalScan support at the time of new MFP Introduction Backwards compatibility with GlobalScan Server Version 2.x and 3

Re: Wide Format Color Scanner

Old Glory · 8/25/082:11 PM

We were launched on this late last week. Ricoh has set MSRP at $6,500 but the SUP (Single Unit Price) is $5,800!!! That puts my Sales Cost above the Retail Price.

Re: Ricoh to purchase IKON Office Solutions

Art Post (Guest) · 8/27/089:24 AM

Not, here but Canon has to be reeling from this! To tell you the truth, I never expected Ricoh to do this.

Re: Ricoh to purchase IKON Office Solutions

Art Post (Guest) · 8/27/087:18 PM

simply a civilized business transaction between two gentlemen -- Ikon Chief Executive Officer John Stuart and Ray Mundt, Unisource's CEO. For years, the giant company, built on office copiers and paper, had been replicating itself through hundreds of acquisitions across the country. Alco began to take shape in the 1960s when Tinkham Veale, a wealthy Cleveland investor, assembled dozens of firms that included companies in fertilizer, machinery, electronics, coal and ice cream. In 1984, Alco sold

Re: Ricoh to purchase IKON Office Solutions

spressomon · 8/28/086:21 PM

Ok...so Ricoh paid 1.7B for Ikon which has annual revenue's of ~4.5B? Sumding wong! Must be debt! Ricoh also paid $17.25 per share...about 30% higher than the past 2-month average stock price. Obviously there was bidding ante-up going on between Canon and Ricoh for Ikon.

Topic

booklet finisher & 90lb index

Deanw · 8/27/089:43 AM

On the Savin C3535 (Ricoh MP C3500) with the SR3020 booklet finisher we have a customer that wants to use 28lb bond out of the drawer & have 90lb index in the bypass and have index paper as cover on the document, will booklet finisher auto staple and fold that weight?

Topic

Fiery Mini Matrix Chart

Art Post (Guest) · 8/27/0810:55 PM

Hello, I came across this file on the fiery options. I thought that it would be great to share with the sales reps. Happy Selling. : )

Re: Wide Format Color Scanner

Art Post (Guest) · 8/25/084:29 PM

I hear ya, guess they are tryin to compete with KIP and think we should all give the scanner away and or bundle in the deal. We too will be above list with our sales cost. Art

Member

shession

Re: Ricoh to purchase IKON Office Solutions

Art Post (Guest) · 8/27/089:13 AM

What in the world is Canon going to do???

Re: Ricoh to purchase IKON Office Solutions

Neal · 8/27/089:23 AM

the world as we have known it is rapidly changing.....any guesses what's next? I have heard that HP is in the process of actively opening direct sales offices around the county.

Re: Ricoh to purchase IKON Office Solutions

Art Post (Guest) · 8/27/089:25 AM

quote: Originally posted by Neal: the world as we have known it is rapidly changing.....any guesses what's next? I have heard that HP is in the process of actively opening direct sales offices around the county. Plus I read that HP is paying a portion of the sales rep comission and or salary for some dealers.

Re: Ricoh to purchase IKON Office Solutions

copierdude · 8/27/089:48 AM

I knew IKON was looking at being purchased awhile back by HP so they have been on the market for awhile. Did I read this correctly... "requires the approval of the majority of IKON’s outstanding shares at its shareholder meeting and will result in IKON continuing as the surviving company" Sounds like IKON will be Ricoh's "brand" now. So the name Ricoh will be no longer or what?

Re: booklet finisher & 90lb index

Chuck · 8/27/0812:15 PM

Checked the Sales Info Guide and 90#INDEX is upper limit on Duplex unit. Shouldn't be able to duplex from bypass (smart vs dumb bypass) that weight and type of stock. Can't find the folding specs but 90# Index as a cover should be safe BUT the dependent criteria would be how many sheets and the cover you're going to be folding and stapling.

Re: Ricoh to purchase IKON Office Solutions

Neal · 8/28/087:46 AM

it means with their stock options the C-level execs at IKON won't have to schlep copiers any time soon

Topic

Kip 3100 Street Prices

Wallin Team · 8/26/083:39 PM

Just about fell off my chair when I learned what the KIP 3100 is being sold for in my area. 2 Roll print/copy/scan $13,324 2 Roll print/copy/COLOR scan $15,271 Both of the above include delivery and installation. Anyone else coming across this unit?

-=Good Selling=-

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