see attached file
MFP Copier Blog
MSP & MSSP & IT Industry Notes for 10/21/2024
Sponsored by
October21th, 2024
Arcoa Group
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use re-marketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.
Konica Minolta Negotiates Class Deal Over 401(k) Fees, Funds
- Konica Minolta is in negotiations regarding a class action lawsuit over the management of 401(k) fees and fund selections.
- Lawsuit claims the company allowed excessive fees for retirement plan participants, impacting employee savings.
- Suit also alleges that Konica Minolta selected underperforming funds for its 401(k) plan, further disadvantaging employees.
- Is negotiating a settlement that could result in compensation for affected employees and plan improvements
Entara listed as Channel Futures 2024 Next Generation MSP
- Named a Channel Futures 2024 Next Generation Managed Service Provider (MSP), acknowledging its leadership in the industry.
- Recognized for its cutting-edge IT solutions, including cybersecurity, managed services, and digital transformation support.
- Listing highlights Entara’s expertise in adopting and integrating next-generation technologies to meet evolving client needs.
LevelBlue Intros Four New Security Services for MSSPs, MSP
- LevelBlue launched four new security services tailored for Managed Security Service Providers (MSSPs) and Managed Service Providers (MSPs).
- Include advanced threat detection, incident response, vulnerability management, and endpoint security, enhancing client protection.
- New offerings designed to help MSSPs provide enhanced cybersecurity solutions to their customers.
- Services are customizable to meet the specific needs of different MSPs and MSSPs, ensuring flexibility and scalability.
Blue Mantis and HYCU® Partner to Deliver Enhanced SaaS
- Blue Mantis and HYCU® have teamed up to deliver enhanced Software as a Service (SaaS) solutions.
- Focuses on providing advanced data protection and backup solutions for SaaS platforms.
- HYCU®’s solutions will seamlessly integrate with Blue Mantis’s services, enabling better scalability and efficiency.
- Collaboration aims to strengthen cloud-based data management and recovery capabilities for businesses.
CloudCoCo proposes £9.2 million sale of IT managed services business
- Proposed selling its IT managed services business for £9.2 million.
- Sale is part of CloudCoCo’s strategy to refocus on core offerings and streamline operations.
- Plans to redirect resources towards growth in other key areas of its business post-sale.
New A7510 Interactive Whiteboard
Key features and specs of the Ricoh A6510, A7510, and A8610 Interactive Flat Panel Displays:
- Screen Sizes: 65", 75", 86"
- Touchpoints: Up to 40 simultaneous touchpoints
- Operating System: Built-in Android OS with Google EDLA certification
- Compatibility: Works with Windows, Android, Linux, Mac, Chrome
- Storage: 8GB RAM, 128GB ROM
- Connectivity: Bluetooth 5.2, Wi-Fi 6
- Audio: 2 x 15W speakers
- Multimedia Support: Picture-in-picture, digital signage
- Energy Efficient: ENERGY STAR® certified
- Resolution: 4K UHD (3840 x 2160)
- Touch Technology: Infrared touch technology for fast and accurate response
- Brightness: 500 cd/m² (A6510/A7510) and 430 cd/m² (A8610)
- Inputs/Outputs: 3x HDMI, 1x DisplayPort, 1x VGA, USB-C, LAN
- Annotation Tools: Built-in whiteboarding and collaboration software
- Compatibility with Mobile Devices: Supports screen mirroring from smartphones/tablets
Mindcore Technologies Named Among the Top 250 MSSPs for 2024
- Listed among the Top 250 Managed Security Service Providers (MSSPs) for 2024.
- Recognized for its outstanding cybersecurity services and solutions tailored to protect businesses from evolving threats.
- Offers a wide range of security services, including threat monitoring, incident response, and vulnerability management.
Pivot Point Consulting Taps Former IBM Sales Leader, Scott Sims, to Lead Business ...
- Named former IBM sales leader Scott Sims to lead their business operations.
- Scott Sims brings extensive experience from his tenure at IBM, where he led successful sales initiatives and growth strategies.
- Sims' appointment is aimed at driving business development and expanding Pivot Point’s market presence.
Cloud Spending Drives Americas' IT and Business Services Market in Q3, ISG Index™ Shows
- ISG Index™ shows that increased cloud spending is fueling growth in the Americas' IT and business services market during Q3.
- IT services sector experienced notable rise in demand due to businesses investing heavily in cloud infrastructure and services.
- Organizations accelerating digital transformation initiatives, with cloud solutions playing a pivotal role in this shift.
- Surge in cloud spending offers expanded opportunities for IT service providers to deliver cloud-based solutions.
Lock in on Cyber Security with ARCOA
- IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
- Data Destruction: Ensures sensitive data is completely erased from devices before disposal
- Asset Remarketing: Resells refurbished IT assets to maximize value recovery
- Recycling Services: Provides environmentally responsible recycling of electronics
Ricoh Establishes New Industrial Printing Company in Europe
- Established a new industrial printing company in Europe.
- Part of Ricoh’s plan to expand its industrial printing business.
- Offering cutting-edge inkjet and printing technologies.
- Aims to drive customized and efficient industrial printing solutions.
- Increasing trends in AI adoption across various industries are transforming business operations.
- Organizations use AI technologies to streamline processes and enhance operational efficiency.
- Emphasizes importance of data security in AI implementations amid privacy and regulatory concerns.
- Showcases successful AI applications in customer service and predictive analytics.
- Predicts greater investment and integration of AI solutions in mainstream business strategies.
Ricoh introduces new A4 imaging series to meet the demands of modern, flexible work environments
- Introduces an A4 imaging series for modern, flexible work environments.
- Designed to meet the evolving needs of businesses with adaptable printing capabilities.
- Includes intuitive interfaces and advanced functionalities for better user experience.
Epson Wins 2024 Good Design Awards for Five Printers and an Auto Color Chart Reading ...
- Received the 2024 Good Design Awards for five of its printers and an auto color chart reading device.
- wards celebrate Epson's commitment to innovative and user-friendly design in printing technology.
- Recognized printers showcase versatility, catering to various printing needs and applications.
Xerox Acquires ITsavvy to Grow IT Services Presence
- Acquires ITsavvy to enhance its IT services presence.
- Move broadens Xerox's IT services, including cloud solutions and managed services.
- Aligns with Xerox's strategy to diversify beyond traditional printing.
Optimizing Data Operations with Data Fabric Architecture
- Provides seamless access to integrated data from various sources.
- Enables quick adaptation to changing data needs for faster decision-making.
- Supports improved data management and compliance with governance policies.
- Accommodates growing data volumes and diverse data types.
insight why Lexmark migh be for sale
- There are growing speculations regarding why Lexmark might be for sale.
- Industry analysts suggest that changes in market dynamics and competition may have prompted the consideration of a sale.
- Lexmark has been focusing on streamlining its operations and enhancing its technology offerings, indicating a potential strategic shift.
- Potential buyers may see value in Lexmark’s established brand and its capabilities in print and imaging solutions.
- Move could also align with broader trends in the technology sector, where companies are consolidating to remain competitive in a rapidly evolving market.
Print4Pay Hotel Member States "Biggest Deal of My Life!"
This blog is a repost from the old site fifteen years ago. Thought it would be a great re-post for all.
I had the opportunity to meet Brian, geez back in 2002 or 03 at a Ricoh event titled "Sell the Solution" in New Jersey.
We were all there to see who would win a trip to Japan. I won the trip, however Brian banged it out with this HUGE order!!
We were all there to see who would win a trip to Japan. I won the trip, however Brian banged it out with this HUGE order!!
Kudos to Brian. Brian has also been a member and proud contributor to the Print4Pay Hotel Forums and web site. If you're reading this, awesome job and congrats wish I had something like this to hang my hat on!!!
Allegheny County / City of Pittsburgh / and Allegheny County Airport Authority.
Worked on for approximately 5 Years. When first approached they were mid way through a 5 year Contract with TOSHIBA Equipment. The contract reached its maturity and was extended for 3 additional years. The people in charge of the purchasing for this constantly changed. When a solid team was in place, they went through a year long process to gather current needs from department heads and create a co-op for this bid between the three entities.
I had several meetings with their buying and influencing team before a formal RFP was sent out. We learned first what they felt was important to them, and then helped to educate their people on the specifics of their needs, learn about the difference between products, but more importantly providers. We had several discussions regarding different manufactures of products and helped to educate on the importance of realizing what is available not only at the time of the sale but during the entire contract period. There were also many discussions about the different type of dealerships, distributors, and arms of Manufactures; and how they operated. Most importantly how this would translate to their needs over the term of the agreement.
Two bids were executed. The first bid included a 15 day walk away clause to protect the buyer. At the last minute my powers decided not to bid. Due to a lack of response because of that verbiage a new RFP was sent out with a verbiage retraction.
With 12 days to complete a 350 Page Bid Response, we got busy. We competed against every manufacturer that you can imagine.
BACKGROUND ON AMCOM:
Amcom Office Systems, located in Imperial Pa – a suburb of Pittsburgh, is a fully owned Subsidiary of Xerox Corporation. Amcom was founded in the late 70’s and operated as a privately held company until 1994 when GLOBAL IMAGING SYSTEMS acquired Amcom as core company.
Amcom has grown to a $25,000,000.00 Organization with 101 employees. Amcom maintains 2 Buildings with an inventory level of $3,000,000.000. Although Amcom is a subsidiary of XEROX, they operate under the Decentralized Business Model that GLOBAL IMAGING established.
All Decision Making, Inventory, Service, Supplies, Dispatch, Accounting, and Sales are located and managed locally. Amcom’s President, Anthony Massari, and Regional President for Global Imaging Systems, Dick Peterson, work out of this office as well as Amcom’s full team of executives.
BACKGROUND on Brian Miller
Brian Miller is employed by Amcom Office Systems as a Major Account Executive, where he has worked for 5 years. His career in copiers began in 2002 in Wilmington, North Carolina. Brian is 32 Years old and is an accomplished musician as well as business professional. He has and continues to serve on committees as a board member for different for Non Profit organizations; currently working with the United Cerebral Palsy Foundation. He is a graduate of the University of Pittsburgh and holds a Bachelors degree in Jazz Music Performance with a Concentration on the Drums. Brian resides in Pittsburgh with his wife and two daughters.
-=Good Selling=-
Allegheny County / City of Pittsburgh / and Allegheny County Airport Authority.
Worked on for approximately 5 Years. When first approached they were mid way through a 5 year Contract with TOSHIBA Equipment. The contract reached its maturity and was extended for 3 additional years. The people in charge of the purchasing for this constantly changed. When a solid team was in place, they went through a year long process to gather current needs from department heads and create a co-op for this bid between the three entities.
I had several meetings with their buying and influencing team before a formal RFP was sent out. We learned first what they felt was important to them, and then helped to educate their people on the specifics of their needs, learn about the difference between products, but more importantly providers. We had several discussions regarding different manufactures of products and helped to educate on the importance of realizing what is available not only at the time of the sale but during the entire contract period. There were also many discussions about the different type of dealerships, distributors, and arms of Manufactures; and how they operated. Most importantly how this would translate to their needs over the term of the agreement.
Two bids were executed. The first bid included a 15 day walk away clause to protect the buyer. At the last minute my powers decided not to bid. Due to a lack of response because of that verbiage a new RFP was sent out with a verbiage retraction.
With 12 days to complete a 350 Page Bid Response, we got busy. We competed against every manufacturer that you can imagine.
RICOH BUSINESS SYSTEMS
IKON – RICOH
TOSHIBA
SHARP – COMDOC and VAN DYK
VAN DYK was the incumbent.
The end result was the award to Amcom Office Systems for the value proposition that was delivered. The initial contact includes:
310 - 35 ppm XEROX MFEs
201 - 55 ppm XEROX MFE’s
16 - 75ppm XEROX MFE’s
7 - 95ppm XEROX MFE’s
7 - Vend Machines
Main Buying Criteria:
GREEN INITIATIVES:
Xerox Smart Kit Technology, EA Toner, Total Green Initiatives
Provide equipment defaulted to double sided print
Scanning in an intelligent format with a developed plan to decrease the amount of paper that was to be distributed, used, and reduce O-Zone emissions, and packaging from excess re-print.
TECHNOLOGICAL DELIVER ABLES
EIP Platform, Post Script Std Accessory, Job Build
SOLUTION TO PROVIDE DESKTOP PRINT REDIRECTION
All systems
SCALABLE SOLUTION
All Systems include print copy scan and fax where needed. All systems available to be upgraded with additional features as needed.
CHALLENGES:
Due to the nature of the size of this bid, and being a government agency, the most difficult piece of this was having to defend the proposed solution against slanderous accusations by defeated vendors. They had the right to review and challenge any piece. We had 12 days to put the package together and everything from using the right color pen to not missing a signature had to be absolutely correct.
Delivery:
The County had requested delivery be completed for the first leg which included 406 machines in 60 days.
We completed delivery and installation from Aug 10th to September 3rd.
BACKGROUND ON AMCOM:
Amcom Office Systems, located in Imperial Pa – a suburb of Pittsburgh, is a fully owned Subsidiary of Xerox Corporation. Amcom was founded in the late 70’s and operated as a privately held company until 1994 when GLOBAL IMAGING SYSTEMS acquired Amcom as core company.
Amcom has grown to a $25,000,000.00 Organization with 101 employees. Amcom maintains 2 Buildings with an inventory level of $3,000,000.000. Although Amcom is a subsidiary of XEROX, they operate under the Decentralized Business Model that GLOBAL IMAGING established.
All Decision Making, Inventory, Service, Supplies, Dispatch, Accounting, and Sales are located and managed locally. Amcom’s President, Anthony Massari, and Regional President for Global Imaging Systems, Dick Peterson, work out of this office as well as Amcom’s full team of executives.
BACKGROUND on Brian Miller
Brian Miller is employed by Amcom Office Systems as a Major Account Executive, where he has worked for 5 years. His career in copiers began in 2002 in Wilmington, North Carolina. Brian is 32 Years old and is an accomplished musician as well as business professional. He has and continues to serve on committees as a board member for different for Non Profit organizations; currently working with the United Cerebral Palsy Foundation. He is a graduate of the University of Pittsburgh and holds a Bachelors degree in Jazz Music Performance with a Concentration on the Drums. Brian resides in Pittsburgh with his wife and two daughters.
-=Good Selling=-
This Week in the Copier Industry 15 Years Ago
This Week in Copiers Fifteen Years Ago
Last Week of September 2009
Please visit and follow FMD Distribution LLC and follow their Linkedin page
Real Copier Sales
I had the opportunity to meet Brian, geez back in 2002 or 03 at a Ricoh event titled "Sell the Solution" in New Jersey.
We were all there to see who would win a trip to Japan. I won the trip, however Brian banged it out with this HUGE order!! Kudos to Brian. Brian has also been a member and proud contributor to the Print4Pay Hotel Forums and web site. If you're reading this, awesome job and congrats wish I had something like this to hang my hat on!!!.... more here
Check Out These Great Copier Threads from Fifteen Years Ago This Week
Transform Your Sales: Uncover the Ultimate Client Engagement Tactics!
“Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.”
Steve Jobs
This quote stresses the importance of deep client understanding and proactive engagement with your business practices.
This is all about client proximity. It's about anticipating their needs by closely monitoring their behaviors and preferences. It's all about building meaningful and authentic relationships.
Establishing a strong connection fosters trust.
To transform your sales, you must prioritize your client relationships. You must prioritize gaining a clear understanding of their needs.
Those in sales who can not only meet but exceed expectations, will ultimately drive success and growth in a highly competitive marketplace.
Transformation requires action. And this is what has me concerned about many in sales.
In our time together, I’m not here to show disrespect, cast judgement nor point fingers. This comes from conversations, messages and even observations within the teams I work with.
Where's the spark? Where's the drive? The same drive you had when you first started your career. Many of you must and I mean must step away from babysitting a portfolio of business as you walk around like your backside doesn't stink.
Yes, my sales friends, babysitting. It hurts but let the truth be told.
What would happen if you lost one of your largest accounts?
When’s the last time you’ve grown within your client base. Are your clients helping you to grow your business? What do they crave from you?
If you'd like to transform your sales results, then I encourage to you to eat feedback and critique for breakfast.
Your first mirror moment:
- What have you done lately for your clients to help them grow their business?
HEART OF WHAT MATTERS
How many of you right now actually understand and I mean truly understand what your clients want? How about what they really desire? How many of you are delivering what they really want?
Begs the question... How many of you even know?
This is a massive gut check time, isn't it?
Let's stop for a moment, as all of you place your thinking caps on. Are you ready?
I would like for you to think about the top 20% of your clients, however you define them, got it? Now, think about how much they mean to you and your company.
What would it mean to you and your company if you started to lose the top 20% of your client base that is probably generating 80% of your sales revenue?
If I had a dollar for every time I've heard,“We service the heck out of our customers. They’ll never leave us.” "I own this account." "They love me, they're not going anywhere." All of a sudden, a cold dose of reality sets in, a competitor walks away with one of your clients and no one ever saw it coming.
Right now, I'm asking you to think differently, act differently, and carry yourself differently. I know you work hard for your clients. You take them seriously. You provide great service and yet some still leave, why?
Let's be real for a moment... Your competitors are calling on your clients and you know it.
They're ripe for the picking if you simply fail to take care of them, listen to them, love them, learn from them and even grow with them.
A failure to pay attention and suddenly, a long list of little things develops, things begin to fester over time and before you know it, you’ve been replaced with a shiny new sales professional.
Sounds a bit familiar, doesn't it?
If you fail to continually enhance the client experience, don't be surprised if they look elsewhere for new experiences.
If one of your goals is to transform your sales, then pay close attention to the following client engagement tactics. Implementing these will skyrocket your sales results.
IDEAS TO DRIVE YOUR SALES
Without meaningful action, you will remain stuck in a complacent set of sales being. You all know what I mean by this. You just simply go with the flow as you hope and pray for better sales results.
The ideas that will be shared with you... All I ask is that you keep an open mind, can we agree to it?
This all starts with the mindset you have towards your clients.
Think back to the top 20% of your clients that are driving 80% of your revenue... You must keep them happy and overly satisfied. This is all about knowing what they want, what they crave and what they care about.
The consummate sales professional is constantly and consistently looking for potential roadblocks and landmines within the top 20% of their client base. They consistently crave feedback from their clients. They leverage this feedback to identify key areas for improvement. It's this improvement that transforms their sales results.
Forget the Wheaties, Oatmeal, or the All-American Grand Slam, a Selling from the Heart Champion eats feedback for breakfast.
ENGAGEMENT TACTIC #1 - FEEDBACK
The late great Jim Rohn once said,
"One customer well taken care of could be more valuable than $10,000 worth of advertising."
The elite sales professionals understand that they are the CEO of their own business. They place their clients at the forefront of everything, as they satisfy their needs, keeping them loyal to their brand.
If you fail to continually discover what your clients think about you and your service (not your company's), you'll never be able to give them the best experience they deserve.
It's their opinions about the experience they have with you that’s helpful information to use to adjust your support to fit their needs more accurately.
At this very moment... How do you know if what you're doing is working with the top 20% of your clients? How do you know if they're happy with their experiences with you? What do they like and dislike? How well are you keeping up with what's going on inside their company?
I encourage you to dig in and ask:
- What can I do differently?
- What can I do to improve or enhance my service to you?
- What can I do to help you do better business?
I'm asking you to rock the boat on this one because a comfortable mindset with these clients is a terrible thing to waste.
Think of the all the competitors circling the top 20% of your client base just waiting for the right moment to reel them into their establishments of paradise.
Let's take this to the vulnerable next level... I double dog dare you to ask:
- If you could change one thing about our interaction, what would it be?
- What words would you use to describe our current working relationship?
- What am I doing well that you'd like for me to continue?
ENGAGEMENT TACTIC #2 - CARE
"People don’t care what you know until they know that you care."
Theodore Roosevelt
Sales is serving and serving is sales. To serve is to care. It's caring deeply about your clients, the people who buy what you have to sell.
Listen up... here's a secret, I encourage you to capture the hearts and minds of the top 20% your clients.
In Selling from the Heart fashion, it's about giving a ripand truly caring about helping to solve their business challenges, goals and concerns.
Showing the top 20% that you care, is not about being mushy and gushy or about pixie sticks and rose petals, it's about being human, being real and being your authentic self, every step of the way.
Your clients are asking so much more of you than they ever have before. I bet they're holding you to a higher degree of accountability. Would you agree with me on that one?
If you fail to nourish and continually bring meaningful value, I flat out guarantee that somebody else will eagerly step right in.
Deeply invest and authentically care about the experiences you provide to these clients.
Watch what happens to your relationships. Watch what happens to your sales. Watch what happens to your referrals. Watch what happens to your long-term sustainability with them.
ENGAGEMENT TACTIC #3 - CONNECT WITH MEANING
We live in a coherent and interconnected world. Connection is the glue that binds us. It’s often said that connection forms the foundation of any relationship. It's the basis upon which all else is built. Without true connection, I believe there is no relationship.
Transformation requires commitment. Create more meaningful connections with these clients by:
- Becoming more open, honest and respectful.
- Asking more meaningful questions that go beyond surface-level conversation topics.
- Creating moments of shared understanding by expressing your personal perspective and being willing to be vulnerable with them.
- Creating the space for authentic connection, growth, and transformation by engaging in healthy assertive business conversations.
How many of you are truly connecting with the top 20% of your clients?
You must make them feel like you really care, and this means stop looking at them through your dollar signed glasses.
Your second mirror moment:
- When was the last time you shared with one of your clients how you really felt?
We as humans want to be heard, we want to know that we matter, and we just want to be loved (or even just liked). The same can be said for your clients.
Heartfelt conversations lead to connection. For this to happen, you must be present and be in the moment.
These clients should be made to feel like they're the only thing that matters. Speak from your heart. Lead from your heart. Many can tell when you’re being sincere or not. When you start communicating with authenticity, you'll find that the trust meter soars.
Connect with meaning by digging in and asking heartfelt questions such as:
- What do you truly expect and desire from me?
- What do you value?
- What matters the most to you?
- What can I do to better serve you?
THE INVESTMENT
Integrating feedback, caring and connectivity becomes jet fuel for building meaningful client relationships with the top 20% of your client base.
If you hunger to achieve true sales excellence, it can't just be about you. It must be bigger than you. You must be driven by a personal mission to make your clients business world better.
- You must intensely care.
- You must have compassion.
- You must connect with meaning.
I get it and let's stop the excuses. I'm here to tell all of you that you can do better. It's up to you and you only.
Are you willing to do the work that no one is doing?
Your success in sales is not just about closing more deals, where you sit on the sales totem pole, or the size of your last commission check; it's about how well you use feedback, how much you care and how well you connect with your clients.
Watch what happens to your relationships and watch what happens to their loyalty.
To everyone in sales… Meaningful and credible relationships do matter.
Mike Garrison is an expert with over 25 years of experience working with financial advisors and small business owners to grow their businesses through a comprehensive, predictable referral system. Beyond his professional work, Mike is a passionate fly fisherman and a certified exit planning advisor, dedicated to helping business owners preserve their legacies. His expertise in business growth, referrals, and trust-building makes him a valuable guest on the Selling from the Heart podcast.
SHOW SUMMARY
In this Selling From the Heart podcast episode, we sit down with Mike Garrison to explore the art of winning referrals. Mike shares how trust and genuine relationships are the foundation of lasting business success. He introduces the concept of being "referable," stressing the importance of maintaining trust and value in relationships, much like borrowing a friend’s prized car. The discussion focuses on giving back more value than received and shifting the referral mindset towards heart-led engagement. The episode also encourages listeners to explore Larry Levine’s book, Selling in a Post-Trust World, and access his exclusive podcast series to dive deeper into these themes.
KEY TAKEAWAYS
Importance of Referrals: Referrals are an opportunity to build authentic relationships rooted in trust, not just a tool to generate sales.
Being Referable: Ask yourself, “Are you referable?” Maintain trustworthiness and consistently provide value in all relationships.
Engaging Centers of Influence: Collaborate with key centers of influence, such as attorneys, to create mutually beneficial business opportunities.
Heart-Led Sales: Approach all sales and referral activities with a heart to give, focusing on genuine relationships over transactions.
QUOTES TO REMEMBER
"You don't build trust when you're always asking and taking, but you do build trust when you get beyond yourself." – Mike Garrison
"Are you referable? Do you provide value? Will you bring the relationship back better than it left?" – Mike Garrison
"If you want referrals as a sales rep, the people you work with want them too." – Darrell Amy
"A big percentage of your client base comes from other financial advisors; I'll never ask you to betray a professional relationship that gave you a client." – Mike Garrison
"Find out the areas in their business they want to accomplish, bring in your centers of influence, and watch what happens." – Larry Levine
"Have a heart to give in every interaction—whether with customers, centers of influence, or the person next to you on a plane." – Darrell Amy
CONNECT WITH MIKE GARRISON:
LinkedIn: / mikegarrisoncaniborrowyourcar
📌FOLLOW THE CONVERSATION
Learn more about Darrell and Larry:
➡️Darrell's LinkedIn: / darrellamy
➡️Larry's LinkedIn: / larrylevine1992
➡️Website: https://www.sellingfromtheheart.net/
📕Get the Game-Changing Book That Will Boost Your Sales... While Protecting Your Relationships and Reputation! Now available for shipping at Barnes & Noble! Discover more: https://sellinginaposttrustworld.com
📕Order the rerelease of Selling from the Heart today: https://www.barnesandnoble.com/w/sell...
🔔 Never miss an episode—SUBSCRIBE to our YouTube channel:
/ sellingfromtheheart
📫Click for your Daily Dose of Inspiration:
This Week in the Copier Industry 10 Years Ago
This Week in the Copier Industry Ten Years Ago
Second Week of October 2014
Real Copier Sales (10 Years Ago)
Cold Call Talk Track for MFP's
It's very rare that I get to speak to the DM when I do a cold call. My only goal when cold calling is to get the DM's of who is in charge of making the decision for copiers. Sometimes I have corporate brochure and sometimes I don't. I very rarely leave a copier brochure, but I always leave of business card.....more here
Check Out These Great Copier Threads from Ten Years Ago This Week
Ricoh to demonstrate groundbreaking solutions for multichannel, end-to-end campaign management at the 2014 SGIA Expo
Art Post ·
that are creative, engaging, and personalized is a necessity for today's specialty graphics providers. SGIA Expo attendees will see demonstrations of banner printing with white and clear inks, along with seven-color printing on various substrates of applications in Ricoh's booth, which will be both printed and personalized onsite. Attendees will experience these latest solutions hands-on: RICOH Pro L4160 – a wide-format color printer that offers specialty printers superior print quality for
Topic
Monochrome RICOH SP 213SNw/SP 213SFNw MFPs and RICOH SP 213Nw printer also offer mobile and environmentally friendly features
Art Post ·
more paper. The RICOH SP 213 series employs a powerful 360 MHz PCL print controller with 128 MB RAM and 80 resident PCL fonts for creative printing in many styles. The series’ fanless design helps keep the printers and MFPs especially quiet. The manufacturer’s suggested retail price for the RICOH SP 213Nw laser printer is $145. The MSRP for the RICOH SP 213SNw (scan, print, copy) is $195, and the SP 213SFNw (scan, print, copy, fax) is $245. For details on Ricoh’s full line of products, services
Topic
Konica Minolta Signs Global Leasing Framework Agreement With DLL for Global Major Account ...
Art Post ·
industry and has been engaged in providing OPS (Optimized Printing Services) and committed to premier customer partnership through its group companies in 45 countries and sales and service outlets in more than 150 across the world. "We are rapidly expanding the contracts and execution of our OPS business with global major account (GMA) customers to meet their growing needs," said Jun Haraguchi, Senior Executive Officer, Konica Minolta Inc. "One of the fundamental requirements by GMA customers is
Topic
Centralized Office Copier/Printers Replace Water Coolers As Place To Chat And As Sources Of ...
Art Post ·
day on printing. Over the course of a year, this means an extra 13 hours spent at the printer. For a company of 500 employees, this could translate to 6,500 wasted hours. Centralized Copier/Printers Lead to Distractions Waiting in the printing queue, walking a long distance to a printer and distraction by other people while walking to or waiting for the printercanall lead to distracted employees and lowered productivity in the workplace. In fact, 61 percent of employees surveyed stated that they
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Canon U.S.A. Launches New Commercial Printing Microsite For Latin America
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MELVILLE, N.Y., October 15, 2014 - Canon U.S.A., Inc., a leader in digital imaging solutions, today announced the launch of a new microsite - Commercial Printing for Latin America - providing local authorized OcÉ dealers with a more custom and interactive experience through a single point-of-entry portal on the Canon U.S.A. website. Demonstrating a wide variety of innovation, Canon has developed new commercial printing products such as wide format printers, large format scanners, and digital
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Konica Minolta Sponsors "CNN Heroes"
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including being recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for six consecutive years, and "A3 MFP Line of the Year" award winner from Buyers Laboratory LLC for an unprecedented four consecutive years. In 2012,Konica Minolta received "Document Imaging Solutions Line of the Year" recognition from BLI.Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for two years in a row.For more information, please visit
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Ten Tips to get the DM to Take Your Call "Selling Multifunctional Copiers"
Art Post ·
Digging up leads for multi-functional devices can be trying at times, and especially if you're new to the business. If you've just landed a position with a company that sells multi-functional copiers most likely you've been given a list of accounts to call on. These accounts will consist of existing accounts and named accounts (accounts that you'll need to crack). With the existing accounts it will be pretty easy to book an appointment, but how about those "named accounts"? How the heck can
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Roland to Unveil an Industrial-Strength Flatbed UV Printer that Can Print Up to Six-Inches Thick at SGIA
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allows users to print on the widest range of materials and objects, opening up new opportunities for product decoration and industrial applications. Like Roland's other VersaUV series printers, it can produce 1,440x1,440 dpi prints with flawless gradations, super fine details and sharp text. The LEJ-640FT comes bundled with powerful VersaWorks RIP software, which includes the Roland Color System and Pantone libraries for spot-color matching. Additional features that add to the LEJ-640FT's ease-of
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Page Int'l Exceeds Expectations With the Océ VarioPrint 6160 Ultra+ from Canon Solutions America
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format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and OcÉ brands, Canon Solutions America helps companies of all sizes improve sustainability, increase efficiency, and control costs through high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly-owned subsidiary of Canon U.S.A., Canon Solutions America is headquartered in Melville, NY, and has sales and service
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Canon U.S.A. Introduces New REALiS WUX6000, Expanding the REALiS Pro AV Installation LCOS Projector Lineup
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MELVILLE, N.Y. — Canon U.S.A., Inc., a leader in digital imaging solutions, announced today the new high brightness REALiS WUX6000 Installation LCOS projector, designed for professionals seeking a balance of outstanding picture quality and performance and excellent price for medium-to-large display environments. Featuring LCOS Technology with Canon’s unique AISYS-enhancement (Aspectual Illumination System), the Canon REALiS WUX6000 Installation projector is built to deliver native WUXGA (1920
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Our Top 5 Forum Threads About Cold Calling for Copiers
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than 100 threads related to cold calling. Many of these threads brings me back to the days before companies starting locking there doors and using access cards. Enjoy the threads below!! Copier MFP Sales Tips Phone Sales Sales Reps Come and Go? Ten Tips to get the DM to Take Your Call "Selling Multifunctional Copiers" 100 calls a day, 240 minutes talk time a day, 4 opps per day These are just a few of the theads, however, while posting these threads. I put a little more thought into how I've been
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Ricoh survey explores 'Generation Gap 2.0'
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Poll on behalf of Ricoh via its Quick Query Omnibus product. Figures for age, sex, race/ethnicity, education, region and household income were weighted where necessary to bring them into line with their actual proportions in the population. Propensity score weighting was used to adjust for respondents' propensity to be online. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services
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Ricoh to offer customers a broader range of Fujitsu technologies as part of expanded IT Services menu
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." For details on Ricoh's full line of products, services and solutions, please visit www.ricoh-usa.com . | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo , Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014 , Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx
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Printing from Google Drive
Iris ·
Hello P4P, We have just released our new ‘Print from Google Drive’ functionality. With this feature you can access your folders from the MFP and directly print PDF, Google Documents, Google Presentations, Google Spreadsheets and many other document types. With print from Google Drive, scan to Google Drive and send from Gmail, Fenestrae now offers a complete integration of paper with Google Apps for Work. See what you can offer your customers on www.udocx.com/google-drive . What other features
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Office equipment dealer announces partnership with Ricoh
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Capital Business Systems, an independent office equipment dealer with offices in Grand Junction, has become an authorized Ricoh branded dealer partner. The partnership with Ricoh will enable Capital Business Systems to provide customers with additional products, computer software and support to meet their printing and document management needs. Ricoh merged with Lanier in 2007, but has since operated with both brand names. Capital Business Systems will use Ricoh branding to bolster brand
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16 Tips to Help You Sell More Production Print Systems #3 of 16
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those units were upgraded to even larger A4 or A3 devices. We were sowing the seeds for additional placements. So, lets that this a step further. Production Printing is BIG, and even getting BIGGER from what I see. Production Printers can range from a low of $30k and in many cases top $100k per system. Let's face it, when you find an account that has just purchased or leased a Production Printer, you'll be following up for many years before that lease is due to expire. You also run the risk that
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Re: Centralized Office Copier/Printers Replace Water Coolers As Place To Chat And As Sources Of ...
Art Post ·
Every now and then we need a break from the computer screen. Centralized print/copy devices provide that break. Oh Brother, give is a break!!!!
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Is Anyone Selling Planet Press?
Art Post ·
I have an existing account that has Planet Press and I have some questions about a certain workflow, can anyone help??
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Re: Selling Copiers "Are You an Unmade Bed"?
I would include: Recently combed hair, especially if coming in from a windy outdoors. Breath Freshener Bathe and brush your teeth daily. This may come as a surprise to some people.
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etherFAX Secures Revenue-Based Financing From Lighter Capital
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the company grow and achieve itsfull potential in the marketplace.” “This funding is instrumental to scaling our operations and drivingbroader adoption of etherFAX SEN, our patented Secure Exchange Network,”explained Paul Banco, CEO of etherFAX. “Organizations are increasinglyrelying on fax communications to transact business and streamlineworkflows. etherFAX SEN provides the capability to deploy a private faxnetwork that includes end-to-end encryption, fast connections andguaranteed delivery
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EFI Extends Innovative Technology Across its Portfolio to
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quickly become a popular production-level LED inkjet device thanks to its high-quality, eight-level grayscale printheads and its superior white ink capabilities. “ The range of innovative EFI VUTEk and EFI Wide-Format products – with printers that feature the superior imaging quality of UltraDrop 7 picoliter technology, the proven versatility and energy-saving benefits ‘green’ LED inkjet, and EFI’s industry-leading white ink capabilities – create important opportunities for signage and graphics
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Ricoh Supplies Lists - Where are the Drums
GIntel ·
Every time I see a Ricoh supplies list, I see all details on the models' toner, developer, etc, but nothing about the drums. Is there something about Ricoh's architecture or distribution that explains this? Any insights would be great. - Jake
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Mutoh's ValueJet 1624 and 1638X Receive Certification from IDEAlliance
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Mutoh America Inc. , a leading manufacturer of large format inkjet printers and accessories, has received IDEAlliance G7 Certification for its G7 Calibrator software; and, Wide Format Digital Print System Certification for two ValueJet printer models, the VJ1624 and VJ1638X. IDEAlliance announced at the Graph Expo show in Chicago, that Mutoh's G7 Calibrator software, part of its ColorVerify Pro/G7 process control solution, has passed all of the tests for G7 Certification and that the software
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Re: Google Cloud Print
I have worked with this application some more and wanted to provide some notes that may be helpful to others.
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Jamie Sciarrino
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tekkster
Member
Larry
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Re: PPDM Invalid Index Error
Ricoh and Nuance have been no help in supporting the batch process I have implemented. This resulted in the process failing every day and having to be managed remotely by me with calls at 6:30 in the morning. I spent hours on the phone with the Ricoh hotline and Nuance (support via India). They transferred me around like a hot potato until someone gave me the number 470-241-1827 which is The Daily Jackpot and tells me I can win cash or an iPad...you've got to be kidding me. On Monday's this
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EFI Reports Record Revenue of $198M for
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NEWS – For Immediate Release EFI Reports Record Revenue of $198M for Third Quarter, Up 11% Non-GAAP Operating Income Grows 36% to 15.6% of Revenue Fremont, California -- October 21, 2014 -- Electronics For Imaging, Inc. (Nasdaq: EFII), a world leader in customer-focused digital printing innovation, today announced its results for the third quarter of 2014. For the quarter ended September 30, 2014, the Company reported record revenue of $197.7 million, up 11% compared to third quarter 2013
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Mutoh America and Caldera to Introduce Smart Mac Package for Sign and Graphics Industry at SGIA 2014
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LAS VEGAS—October 21, 2014—SGIA in Las Vegas will be the commercial launch of a new Mutoh printer + printing software package which will include a Caldera Mutoh Special Edition RIP solution. This new package for the American and Canadian market is aimed at offering a turnkey solution for sign and graphics houses that want to use Apple devices to control their print engines. Mac Users who purchase a new Mutoh ValueJet printer can choose between a RIP only or a RIP + pre-installed MacMinis
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AnneG
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Re: Mita 900D.pdf
i can moderate xerox if you would like,,,bernie Date: Mon, 13 Oct 2014 05:50:36 -0700
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Re: Google Cloud Print
I haven't had any customers request to have this installed, and we don't have it installed in our demo room yet. Sorry I can't help.
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Re: Google Cloud Print
Yes, I think a BYOD would benefit from this feature. The administrator can share the printer with users and they can print from various mobile devices. It relieves some of the ownership of having to maintain hardware and provide requirements on what can and cannot connect to a print server and driver installation.
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Re: Cold Call Talk Track for MFP's
Art Post ·
It's very rare that I get to speak to the DM when I do a cold call. MY only goal when cold calling is to get the DM's of who is in charge of making the decision for copiers. Sometimes I have corporate brochure and sometimes I don't. I very rarely leave a copier brochure, but I always leave of business card. I see that you're also a dealer for mailing equipment, thus my pitch would be that "we a reseller and service provider for office technology, I understand that you may not have a need now
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Re: Cold Call Talk Track for MFP's
Thank you for all of the help. This is great information. I started in this business 25 years ago and was a territory rep/cold caller. For the past 20 years I have worked for manufacturers as a region manager. We just started this company 6 months ago and I have some new/green ales reps and I am "teaching" how to cold call. I am rusty so, the answers I have read have been a big help. Thank You! Jamie Sciarrino Vice President Sales Unison Business Solutions 110 West Road, Suite 217 Towson, MD
Comment
Re: Should Ricoh Offer a Rebate for the old Color GUI for the MPC 03 series When Dealers Buy the New Smart Op Panel?
For a company that preaches on sustainability the way Ricoh does, you would think they would provide a rebate if you send them back that they would reuse them on other machines instead of spending the resources to manufacture additional control panels. These panels will eventually just be disposed of.
Member
Reddog
Member
Daniel Taylor
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shawnshannon
This Week in the Copier Industry 5 Years Ago
This Week in the Copier Industry 5 Years Ago
Third Week of October 2019
Real Copier Sales
Fifty Billion!
(No, not dollars in another government research project on some frog croaking program that we don’t know what is accomplished). As noted in a number of recent research studies and articles, this is the estimated number of pages sent last year via fax, and a very significant portion is accomplished using older, less secure fax devices, fax boards in copier/printer devices or fax servers over costly analog phone lines....more here
Threads from 5 Years Ago This Week
Ricoh brings passion for print to PRINTING United; empowers customers to adapt, thrive and win business
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PSPs to address growing demand for print on clear and non-white materials. The EFI Pro 16h , an LED UV hybrid inkjet printer with low TCO and impressive substrate flexibility, and the brand-new Colex Sharpcut Pro 1732 flatbed cutter, the perfect automated finishing solution that enables printers to accelerate cutting, giving them more opportunities for more jobs. Ricoh's 1 st ever 5 th Color Lab : an area of the Ricoh booth where on-staff color experts will offer hands-on, real-world advice
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Konica Minolta Plans Worldwide Premiere at PRINTING United
Art Post ·
that will revolutionize high-volume production digital print. In addition, four other products in packaging, labeling and embellishment will make their U.S. debut at the show. Konica Minolta’s booth will include an immersive experience showcasing the breadth of its print expertise. The exhibit will bring to life its highly creative solutions, demonstrating how printers can rethink color, embellishment, packaging, wide format, and finishing to create unforeseen value for their business. Konica
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Ricoh and Tri-Win join forces to engage, inspire and activate marketers and designers with the power of print
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In today's Age of the Customer, customers' customers success wins the day DALLAS , Oct. 23, 2019 / PRNewswire / -- PRINTING United, Booth #7001 -- Ricoh USA, Inc. and Tri-Win Direct , a national printer and mailhouse offering deep industry expertise and leading-edge equipment, today unveiled the most recent validation of their alliance to drive and promote the power of print. Ricoh and Tri-Win , the proud owners of two award-winning RICOH Pro VC60000s, have received impressive endorsements
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PACK PRINT INTERNATIONAL 2019 REFLECTS STRONG ASIAN PACKAGING AND PRINTING MARKETS
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testimonials, case studies and the diverse applications of HP’s Indigo technology. Japanese brand OKI presented the newly launched label printers - the Pro1040 and Pro1050 – the world’s first, small single-cut label specialized printers. Other renowned packaging and printing companies displaying their products included Koenig Bauer, Konica Minolta, Riso, Fujifilm, Ricoh, Bobst, KURZ, Zund, Fuji Xerox, SCG Packaging, Sansin, Selic Corp and PMC Label Materials. “Sales and business promotion
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Ricoh spreads the power of alliances and its "Spirit of Three Loves" philosophy across the printing community
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Ricoh's commitment to give back shines throughout the print industry through two executive board appointments DALLAS , Oct.22, 2019 / PRNewswire / -- PRINTING United, Booth #7001 -- Ricoh USA , Inc. today announced that two of its Commercial and Industrial Printing Business leaders have propelled their passion for print with seats on two industry-leading boards. In line with the Ricoh Way and Ricoh's corporate philosophy of "The Spirit of Three Loves," Ricoh expands its commitment to
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Capitol Blue Print, Inc. increases customer offerings with Ricoh technologies
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," said Heather Poulin , Senior Director, Marketing, Commercial Printing Business, Ricoh USA , Inc. "When two companies like ours have a shared vision for putting the needs of our collective customers, and their customers top of mind, it's a win-win for everyone. We're thrilled to work with Capitol Blue Print to help them inspire and energize their Springfield customers." For more information on Ricoh at PRINTING United, visit https:// TakeALookAtRicohProduction. com/printingunited/ or follow
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Konica Minolta strengthens services for customers through acquisition of Nextagenda
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The company is based in Copenhagen and Aarhus, Denmark, and has succeeded in building an impressive portfolio of services that complement the offerings of Konica Minolta in Europenorthern Europe. The acquisition is a natural continuation of the strategic focus on data-driven solutions that add value to the customers’ digital transformation. Konica Minolta is on a targeted journey towards becoming a 360-degree partner in all types of data-driven services. Especially in northern Europe, this has
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MAC Specialties increases throughput and improves response time with the RICOH Pro TF6250
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turnarounds. The press delivers both, intuitively, so operators can hit the ground running. With the ability to accommodate substrates up to 4.3 inches thick and ink configurations for improved adhesion to traditionally difficult media and special effect printing, the Pro TF6250 is remarkably versatile. The ability to print at speeds up to 1,248.6 ft 2 /hr in four-color draft mode combines with outstanding image quality, low-cost operation and automatic maintenance to form a powerful tool for printers
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Avision Launches Its First Self–Service Copier
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AVISION, a Taiwan-headquartered and leading imaging company that designs and produces image scanners and multifunction printers has launched world’s first self-service copier that makes it easier and convenient for users to Copy, Print and Pay their ways. The innovative device helps in mobile printing, cloud printing, USB printing and ID card copying. It is a multi-function product integrating mobile pay and copy/mobile print features into a single unit. Without the need for any device or
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Canon C350if Address Book help
Art Post ·
Does anyone know if the address book can be downloaded into a printable format or .csv file?
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Toshiba Digital Signage Boosts Community Engagement at Florida Church
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founded in 1983 in Naples, Fla. Now headquartered in Fort Myers, Fla., it is one of the oldest independent Toshiba dealers in the United States. Copy Concepts, Inc. continues to expand its customer base throughout Southwest Florida, providing the finest in business multi-function copiers, printers, wide-format, software solutions, digital signage, while also providing exceptional customer service. All locations are staffed with customer-driven professionals equipped to meet all of your Sales or
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Epson Introduces its First 24-Inch Desktop Dye-Sublimation Printer
Art Post ·
advanced features for easy dye-sublimation printing in a remarkably compact, space-saving design in order to maximize workshop space. Additional features include: - Astounding Print Quality – PrecisionCore MicroTFP ® printhead offers Precision Droplet Control for outstanding clarity, plus commercial-grade reliability with Nozzle Verification Technology - Bright, Brilliant Images – Vibrant ink delivers extraordinary color saturation and high contrast - Versatile Media Support – Accommodates rolls
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Color-Logic to Release New Pattern-FX Designs at Printing United 2019 in Dallas
Art Post ·
Color-Logic is to help the graphic designer utilize the press at licensed Color-Logic printers to minimize waste and produce embellishments and metallic colors the world has never seen before.Color-Logic Pattern-FX provide predictable and reproducible results for print embellishment when working with licensed Color-Logic printers around the world." Color-Logic™develops color communication systems and software tool sets for a variety of special effect printing applications.Color-Logic provides brand
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Ricoh Innovations Introduces WorkPlace Solutions At Industrial IoT Conference
Art Post ·
solutions. Ricoh Innovations will demonstrate WorkPlace Solutions at the Atlanta IIoT exposition in booth #501. It will showcase one of its many safety applications with sensors that are able to detect an object using 3D infrared technology to tell whether or not an operator is present when a machine is on. The company is still in Beta testing and will officially launch the product in February of 2020. Learn more about Ricoh Innovations WorkPlace Solutions at www.ric.ricoh.com/workplace . For
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Australia's CSG receives takeover offer from Japan's Fuji Xerox for $95 million
Art Post ·
(Reuters) - Printing and technology services provider CSG Ltd ( CSV.AX ) said on Thursday it received an offer from Japan’s Fuji Xerox Co in a deal worth A$139.3 million ($95.46 million). Under the proposed offer, Fuji Xerox Co will pay A$0.31 per CSG share, which represents a premium of 31.9% to CSG’s last closing price on Oct. 23. CSG said in the statement it has entered in a preliminary deal agreement with Fuji, which is a unit of Japan’s Fujifilm Holdings Corp ( 4901.T ). It also
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Loffler Companies Named an Elite Dealer for Eleventh Consecutive Year
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Loffler’s leadership since 1986, continues to be the leading business technology and managed services provider in the Upper Midwest. Recognized nationally as a top Canon and Konica Minolta copier dealer, as well as an HP Elite Partner dealer, Loffler’s employees work hard every day to exceed the expectations of clients, partners and the community. Loffler Companies partners with leading brands such as Canon, Konica Minolta, HP, Xerox, Lexmark, Microsoft, NEC, Mitel, Nutanix and Aruba in Minnesota
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Color-Logic to Show Metallics for Every Print Process at Printing United 2019
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PRESS RELEASE For Immediate Release For more information, contact: Mark Geeves at 513-258-0047 or mark@color-logic.com Color-Logic to Show Metallics for Every Print Process at Printing United 2019 952-277-1218952-277-1218952- 277-1218 West Chester, OH; October 2019 --At Printing United 2019 in Dallas, Texas, October 23-25, Color-Logic will demonstrate its Process Metallic Color System. In booth 10564, Color-Logic will show samples printed using digital, offset, inkjet, flexography, gravure
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Xerox & Fuji Film Coming down to the Wire
Art Post ·
Court Listener magazine is reporting that discovery has begun, including depositions of Fujifilm executives o This is in regards to Fujifilm trying to force Xerox to pay a $1 billion fine for backing out of the deal where Fujifilm was to acquire Xerox o Both sides apparently have been ordered by the judge to complete discovery by Oct. 19, 2019 - Article published in Wirth Consulting magazine is titled; “Fujifilm CEO Still Wants Xerox, But Will HP Beat Him to the Punch?” o Predicts HP will
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New MFX Card Reader from Y Soft – Now with Plug and Play Ease
Art Post ·
Y Soft® Corporation, today announced the latest card reader in its family of convenient authentication solutions used on multifunction devices, the YSoft USB Card Reader 3 MFX . The MFX card reader is unique because it can simultaneously read numerous RFID technologies. Partner sales to customers are now much more simplified, and partners can stock a single card reader in inventory saving on logistical costs. Companies use ID cards (badges) to authenticate employees for access to buildings
Blog Post
IT’S ONLY A SMALL PIECE OF DOCUMENT HANDLING OR IS IT?
Art Post ·
Fifty Billion! (No, not dollars in another government research project on some frog croaking program that we don’t know what is accomplished). As noted in a number of recent research studies and articles, this is the estimated number of pages sent last year via fax, and a very significant portion is accomplished using older, less secure fax devices, fax boards in copier/printer devices or fax servers over costly analog phone lines. Growing Shift There has been a growing shift over the past few
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This $100 printer isn’t much bigger than the ink cartridge on your clunky old one
Art Post ·
click the mage for the web link
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Why printer security should be a priority for your organization
Art Post ·
manufacturers have added new smart features along with Wi-Fi and Bluetooth connectivity to allow users to print documents and photos more easily. However, by connecting these devices to the internet, manufacturers have inadvertently opened them up to hackers. To learn more about printer security and how we can protect our devices from cyberattacks, TechRadar Pro spoke with Brother International’s director of B2B solutions Bob Burnett. read the rest here
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Papers left in office printer not privileged
Art Post ·
Documents that spurred a lawsuit between business partners are not privileged material because they were found in a shared company printer ,... read the rest here if you want to pay the subscription fee. It's a good article though
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Re: Ricoh brings passion for print to PRINTING United; empowers customers to adapt, thrive and win business
Art Post ·
Old Glory posted: I'll let you know what all you missed. Wasn't fmailiar with the term ideate or ideation before. That was a new one on me. awesome it's great you're going to be there. Please take some picks and send them to me and I will post on the site. Also please pay a visit to National Azon, they are a wide format distributor for Canon and Contex scanners.
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Re: Why printer security should be a priority for your organization
Art Post ·
Networked copiers printers are end points on the network. In most cases firmware is hardly ever updated, in addition that existing copier and printer technology was developed 12-18 months prior to launch. It's all about risk, how much risk are you willing to take? For years the copier aka MFP industry almost never updated firmware for MFP's in the field unless there was an issue. No issues means no firmware updates. New IM series MFP's offer auto firmware updates. It's all about RISK, how much
Member
Ryan K
Blog Post
A Selling From The Heart Professional Redefines The Client Experience... Are You?
it right and watch what happens to trust, loyalty and consistent repeat business. What truly makes for a good experience? Is it speed, convenience, consistency and friendliness? I believe that a great customer experience leaves people feeling heard and appreciated. It's bringing the human heartfelt emotions to your customers. How many of you are tugging on the heartstrings of your customers? THE HEART MATTERS A selling from the heart sales professional realizes a heartfelt connection leads to a
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Study on K12 Print SHops
Art Post ·
Survey of school printshops - Published by InPlant Impressions magazine regarding CRDs inside K-12 school systems - 57% of shops are viewed by school district as revenue generator o 31% = mostly self-support o 26% = mostly funded o 17% = fully funded o 26% = self supported - 55% report revenue increase year over year o 9% report decrease - Type of service provided: o 100% = production toner device o 100% = bindery o 83% = wide format o 70% = graphic design o 64% = variable data printing o 43
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Canon Expands Business Offering Through Graphtec Cutters with Colorbyte Software Bundle
Art Post ·
MELVILLE, N.Y. , Oct. 23, 2019 /PRNewswire/ --Allowing for imagePROGRAF large-format printer users to expand their product offerings, Canon U.S.A. , Inc., a leader in digital imaging solutions, is excited to announce the addition of Graphtec Cutters with Colorbyte software. When combined with an imagePROGRAF large-format printer, these products become an affordable, easy-to-use large-format contour and cut system built to help fine art and printing professionals strengthen their business and
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Ricoh Workplace Solutions And VANTIQ Announce Partnership To Develop Smart Facilities And Industrial Applications Solution
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and power the future of smart facilities and industrial applications. This unique offering uses on-demand compute to transform video into data, dynamically blending video and sensory data, and alerting personnel based on real-time event triggers. WorkPlace Solutions is built on the innovative VANTIQ low-code, event-driven architecture (EDA) software development platform to support real time, mission-critical business operations. Ricoh Innovations is demonstrating WorkPlace Solutions at the
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Altec Demonstrating DocLink's Robust Document Management Capabilities at 2019 Sage Intacct Advantage
Art Post ·
business process across their organization . Eliminating paper and human error, DocLink provides improved visibility and control to the entire document lifecycle ensuring people, process and documents are seamlessly connected. With DocLink, documents can be captured, created, processed and approved by anyone, anywhere, on any device, improving productivity and ultimately saving companies significant time and money. Don Howren, President and COO for Altec states, "Accounts payable is generally the
Today's "Ask Us Anything" Notes XXXVI
we'll be posting this video in a few days. Here's some quick notes from our chat today.
The "Ask Us Anything XXXVI" meeting focused on innovative business strategies and industry trends, emphasizing the integration of AI tools and off-lease multi-function printers (MFPs) into operations. Key discussions included the use of Fireflies for note-taking, the acquisition of IT Savvy by Xerox, and the rising rates of MFP recycling. Participants brainstormed solutions for challenges in the off-lease market and pondered the role of AI in enhancing sales and customer engagement, suggesting practical training approaches to empower sales personnel.
Ask Us Anything XXXV
My thoughts on Katun, Xerox and FujiFilm
Dx Notes for the Week
3rd Week of October 2024
Sponsored by
Five Key Considerations For A Successful Digital Transformation Journey
- Strategic Planning: Digital transformation requires careful planning to align with the overall business strategy.
- Collaboration: Success depends on cross-functional teamwork between IT, leadership, and employees.
- Customer-Centric Approach: Prioritizing customer needs is key for a successful digital transition.
- Continuous Evolution: The transformation process is ongoing, not a one-time project.
Read more
The Case for Reshaping Traditional Industries with Tech
- Tech Integration: Traditional industries can boost efficiency and innovation through new technologies.
- Digital Intelligence: The Global Digital Initiative (GDI) helps countries set a roadmap for digital transformation.
- Leadership Vision: Leaders must champion tech-driven change to reshape legacy industries.
- Sustainability: Tech transformation supports long-term growth and environmental responsibility.
Read more
How Hasty Digital Transformations Can Backfire
- Budget Overruns: Rushed digital efforts often exceed the initial budget due to poor planning.
- Employee Burnout: Quick transformations can overwhelm staff and lead to fatigue.
- Long-Term Impact: Without careful planning, companies risk implementing ineffective digital strategies.
- Balanced Approach: A measured, strategic transformation minimizes risks and maximizes outcomes.
Read more
Revolutionizing IT with AI and Automation: Guruprasad Marathe's Vision
- AI in the Workplace: Automation and AI are reshaping IT functions and workplace innovation.
- Cost Efficiency: Implementing AI solutions reduces operational costs and increases efficiency.
- Future Trends: AI and automation will continue to drive digital transformation in the coming years.
- Visionary Leadership: Leaders like Guruprasad Marathe emphasize the importance of staying ahead of the tech curve.
Read more
Sofigate Innovates with Microsoft Copilot in Readiness for a Digital Revolution
- Human-Centered Transformation: Sofigate's motto emphasizes that technology must serve people for sustainable transformation.
- Microsoft Copilot: Sofigate leverages Microsoft's AI tool to streamline business operations.
- Sustainable Growth: The company's digital strategy aligns technology with long-term business success.
- People and Technology: The focus is on balancing tech innovation with human needs.
Read more
How SASE Can Accelerate Digital Transformation
- Legacy Limitations: Older network architectures can obstruct digital transformation efforts.
- SASE Integration: Secure Access Service Edge (SASE) helps streamline networking and security for businesses.
- Vendor Silos: The article highlights how working with multiple vendors can hinder transformation goals.
- Security First: SASE enables companies to secure digital transformation initiatives more effectively.
Read more
Finances Are Main Barrier to Digital Transformation, Say NHS Leaders
- Funding Challenges: 73% of NHS leaders cite financial constraints as the primary hurdle to digital transformation.
- Tech Investment: Budget limitations slow down efforts to modernize healthcare systems with digital tools.
- Efficiency Gains: Proper investment could drive significant improvements in service delivery and patient care.
- Leadership Struggles: NHS leaders emphasize the need for more funding to support digital growth.
Read more
Nokia MEA Mobile Broadband Index 2024: 5G Driving Rapid Digital Transformation
- 5G Growth: The Middle East and Africa (MEA) region is seeing a rapid increase in 5G subscriptions.
- Future Projections: By 2029, 5G will account for 23% of mobile connections in the MEA region.
- Economic Impact: 5G is a key driver of digital transformation across various industries in the region.
- GCC Leadership: The Gulf Cooperation Council (GCC) leads the charge in adopting 5G technologies.
Read more
Embrace Tomorrow Today
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Today's Hacked!
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10/14/2024
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Recent Hacking Incidents and Cybersecurity Concerns
National Public Data: The Hacked Data Broker That Lost Millions of Social Security Numbers
- Massive data breach: National Public Data lost millions of Social Security numbers in one of the largest breaches this year.
- Bankruptcy filing: Following the data breach, the company filed for bankruptcy protection.
- Impact on data privacy: The breach highlights growing concerns over data brokers and the security of personal information. Read more
Pokémon Hack Confirmed by Developer Game Freak
- Servers breached: Game Freak, the developer of Pokémon, confirmed that its servers were hacked over the summer.
- Employee data exposed: Personal data of over 2,600 employees was leaked.
- Potential game leaks: The hack may have exposed sensitive game details, including upcoming releases. Read more
Casio Hacked: Ransomware Attack on Japanese Electronics Giant
- Ransomware attack: Casio was hit by a ransomware attack, joining a growing list of tech companies targeted in 2024.
- Data compromised: Personal and business information was stolen in the breach.
- Business disruption: The attack caused significant disruptions to Casio’s operations. Read more
Healthcare Hacked: Three Important Ways to Stop Cybercriminals Targeting Patient Data
- Ransomware warning: The Health Sector Cybersecurity Coordination Center (HC3) warns healthcare providers about the Trinity Ransomware group.
- Critical vulnerabilities: Healthcare systems are a frequent target due to sensitive patient data.
- Prevention strategies: HC3 emphasizes enhanced security measures to protect patient information from future attacks. Read more
Pokémon Video Game Servers Hacked: Data Breach Exposes 2,600 Employee Records
- Game Freak breach: Hackers accessed Game Freak's servers, exposing 2,606 employee names and email addresses.
- Data leak online: Stolen information surfaced online days after the breach, raising concerns about further leaks.
- Employee impact: The leak has resulted in heightened security measures within the company. Read more
Revenue Cycle Vendor Notifying 400,000 Patients of Hack
- Major healthcare breach: A Texas-based vendor reported a hack affecting 400,000 individuals.
- Third-party breach: The vendor states that the breach originated from another third-party system, highlighting supply chain risks.
- Patient notifications: Impacted individuals are being informed, with potential follow-up measures being implemented. Read more
Federal Authorities Suspect Chinese Hackers Behind Pro-Trump Think Tank Breach
- Foreign interference: Federal authorities are investigating Chinese hackers suspected of breaching a pro-Trump think tank.
- Political motives: The hack is believed to have been part of a broader campaign targeting U.S. institutions.
- Escalating tensions: This breach comes amidst ongoing cyber warfare concerns between the U.S. and China. Read more
Robot Vacuum Cleaners Hacked to Spy on and Insult Owners
- Robot vacuum hack: Hackers have compromised Ecovacs robot vacuums, turning them into tools for spying and harassment.
- Insulting messages: The hacked vacuums were programmed to yell obscenities through their speakers.
- Growing IoT vulnerabilities: The incident underscores the risks associated with connected home devices. Read more
US Lawmakers Seek Answers from Telcos Over China Hack
- Telco breach: U.S. lawmakers demand answers from AT&T, Verizon, and Lumen Technologies after their wiretap networks were reportedly hacked by China.
- Security concerns: The hack has raised alarms about the security of critical U.S. telecommunications infrastructure.
- Potential implications: This breach could have widespread effects on national security and privacy. Read more
Consumer Court Directs Amazon to Pay ₹40k Refund Over Hacked Smartphone
- Hacked phone incident: A consumer court in India ordered Amazon to refund ₹40,000 to a customer who purchased a hacked smartphone.
- Data breach consequences: The hacked phone led to personal data exposure, prompting the refund decision.
- Consumer protection: The ruling emphasizes the importance of secure products and customer rights in the digital age. Read more
-=Stay Safe=-
Lead for Wide Format Plotter
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Lead for Multiple MFPs
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3 comments:
Holy Crap!
Congrats - I hope there is a good amount of SPIFFAGE!!!
very cool
Thank you very Much Art...This was very kind of you.
I appreciate the effort, and site.
I love the blog, and am looking forward to helping get XEROX and Global more involved.
Brian:
You da Man!! 7 Years, OMG, that's an aweful longtime but if paid off. COngrats again!!