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This Week in Around the World with Sharp

The Overlooked Peril: Unveiling Security Risks in Office Printers

In a digital landscape filled with cyber threats, the seemingly innocuous printer often hides in plain sight as a potential security Achilles' heel. Sharp's recent sponsored research, as published in ITPro magazine, sheds light on the alarming oversight of Multi-Function Printers (MFPs) security, particularly within Small-to-Medium Businesses (SMBs).

The Alarming Findings

The study reveals startling statistics:

  • 33% of surveyed SMBs have no security measures safeguarding their printers and MFPs.
  • 20% admitted falling victim to security breaches originating from their printers.
  • 50% of public sector organizations faced printer-related security incidents.
  • Shockingly, only 25% educate their employees on printer/MFP security.

"More often than not, day-to-day security essentials and potential weak spots such as printers are overlooked in their document, device, and network security," remarks the report, emphasizing the pervasive threat hiding within these devices.

Industry Insights

Surprisingly, while only 18% of Chief Information Officers (CIOs) consider printers a significant security risk, 30% of Chief Information Security Officers (CISOs) recognize the danger they pose.

Sharp's recent financial report reveals a stark contrast in performance:

  • Total revenue declined by 11.3% to 617 billion yen.
  • However, the Smart Office Group (inclusive of printers, MFPs, etc.) reported an operating profit surge of 394.9% to 6.7 billion yen, despite a revenue dip of 4.8%.

Tech Alliances and Allegations

In the realm of technological advancements, Sharp's parent company, Foxconn, announced a strategic collaboration with Nvidia Corp. The partnership aims to accelerate the AI industrial revolution, leveraging Nvidia's GPU-based computing infrastructure.

However, amidst these ventures, Foxconn faced rumors of tax fraud and alleged repercussions by the Chinese government. Stories surfaced suggesting a hefty fine of 180 billion yuan and the seizure of owned land. Foxconn vehemently refutes these claims, asserting adherence to legal and compliant operations.

Innovative Solutions on the Horizon

Despite these tumultuous narratives, Sharp remains on the cutting edge of technology. Their forthcoming launch of the BP-1200S, a rebranded Fujifilm Xerox Iridesse production color laser system, promises innovation. The system, with six toners, will also offer Color-Logic and Touch7 Neon Color software, enabling users to add metallic and vibrant tones to images.

In a world where the printer's role transcends mere paper output, the imperative for robust security measures cannot be understated. The revelations from Sharp's research serve as a clarion call for organizations to prioritize and fortify the often-neglected security aspects of their printer infrastructure.

As the digital landscape evolves and technology advances, vigilance and proactive measures are essential to safeguard against the hidden vulnerabilities lurking within our seemingly mundane office devices.


This blog post combines the findings of Sharp's research with updates on Sharp's business performance, technological advancements, and the challenging situations faced by its parent company, Foxconn.

Cloud Use Rises: Secure Your Data Now

In today’s digitized world, businesses increasingly rely on the cloud for data storage. Statista reports that more than 50% of global enterprises were utilizing cloud services by the end of last year. However, this digital reliance also exposes businesses to potential cyber threats.

Cybersecurity breaches can be disastrous for businesses. The US National Cyber Security Alliance states that 60% of small and medium-sized enterprises that suffer a cybersecurity attack fail within six months. Thus, the protection of your business data becomes a crucial concern.

Transitioning to the Cloud

As we delve deeper into the digital era, cloud computing rapidly becomes the cornerstone of business operations. The unprecedented efficiency, scalability, and speed that cloud computing brings to the table are undeniable. Astonishingly, data from Flexera suggests that 94% of enterprises have experienced the advantages of cloud-based services.

However, making the shift to the cloud is not without its own set of challenges. Among these, the most prominent is the heightened need for effective cybersecurity. It’s a common mistake to treat traditional network security and cloud security in the same way. This misconception often leaves businesses exposed to severe digital threats.

Essentially, precautions and measures for cloud security differ significantly from those put in place for network security. Slight errors in understanding these variances can lead to irrevocable vulnerabilities in a company’s cybersecurity infrastructure. It’s imperative that businesses ascertain and adapt to these differences, ensuring maximum data protection.

Cybersecurity Measures in the Cloud

To effectively secure your business data, developing an agile security posture must be a top priority. Most cloud-related breaches, 73% to be precise, according to a report by Cloud Security Alliance, come from a lack of secure cloud storage and misconfigurations. Optimizing the configuration and management of access to your cloud resources is of pivotal importance.

In the realm of cybersecurity, it’s also crucial to establish and enforce in-depth, hands-on security practices. Such practices should include comprehensive audits, exhaustive penetration testing, and intensive training for all employees. Adding to the urgency, an alarming statistic from an IBM report states that 70% of cybersecurity breaches are attributable to insiders.

So, instilling a strongly rooted cybersecurity culture across the entirety of your organization is essential. This includes more than just setting up technological safeguards. Employees at all levels and in all departments should have a clear understanding of cybersecurity protocols and take an active role in implementing them.

Data Encryption and Backups

Undeniably, data encryption plays a vital role when it comes to securing sensitive business information in the cloud. Almost all cloud service providers offer encryption capabilities, but adding an extra layer of encryption can elevate the security of your data to a much higher standard.

On another front, data backups tend to be a commonly overlooked aspect of cybersecurity. Given their crucial role in ensuring business continuity in the face of unexpected cyber threats, they should be given more emphasis. Think of backups as a safety net for your data that can be activated when the worst happens.

Lastly, it’s worth noting a significant statistic from the Cybersecurity & Infrastructure Security Agency. They claim that 75% of ransomware attack victims who had regular data backups in place were able to minimize their losses significantly. In essence, maintaining regular data backups can be a relatively simple yet high-reward practice for protecting your business data.

Reliable Cloud Service Provider

The choice of your cloud service provider plays a significant role in securing your business data. When selecting a vendor, assessing their security regulations, their historical performance, and the control they provide over your data is crucial. Trusted service providers, like Amazon Web Services or Microsoft Azure, are known for strict adherence to privacy laws and offering robust protective measures.

Moreover, analyzing a provider’s breach notification policy deserves your careful consideration. How quick would they be to notify you in case of a cybersecurity breach? Quick detection and appropriate response can substantially reduce the damage a cyberattack can inflict.

To wrap up this section, it’s essential to understand that your cloud service provider is not just a vendor, but a partner. Such a partnership demands trust and transparency. Therefore, choosing a reliable cloud service provider is not just about comparing features and pricing. It’s about ensuring the best protection for your business data in a collaborative and mutual manner.

Final Thoughts on Cybersecurity

As we summarize our discussion on cybersecurity, it’s clear that shifting to the cloud is laden with both advantages and challenges. Cybersecurity undoubtedly stands at the forefront of these challenges. Therefore, vigilance to the evolving threat landscape and understanding the unique security needs of cloud services are critical.

In the selection of your cloud service provider, look for a reliable partner that aligns with your business’s cybersecurity needs. This goes a long way in enhancing the security of your business data.

Finally, let’s remember one crucial fact: In our digital era, data is king. Its protection should consequently be a top-tier priority for every business. Every effort invested in strengthening cybersecurity should be seen as safeguarding the lifeblood of your business.

MSP, MSSP & IT Industry Notes for November 12th, 2023

Sponsored by

November 12th, 2023

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.

What's the difference with Exposure Management vs. Vulnerability Management

  • Vulnerability Management:
    • Focus
    • Process
    • Tools
    • Goal
  • Exposure Management:
    • Focus
    • Process
    • Tools
    • Goal
  • Exposure management and vulnerability management are related concepts in the field of cybersecurity, but they address different aspects of security risk.

Claro Enterprise Solutions is Revolutionizing Business Connectivity and Security ... - PR Newswire

  • announces the launch of Secure Managed LAN, powered by Fortinet's Wired and Wireless LAN portfolio
  • Secure Managed LAN is a comprehensive, scalable, and intuitive cloud-managed solution with integrated hardware, software, and cloud services, all managed through a centralized, web-based platform
    • Wi-Fi LAN
    • SD-WAN
  • Fortinet Security Fabric covers the following key areas under a single MSP
    • Secure Connectivity
    • Dynamic Cloud Security
    • AI-Driven Security Operations

Cybersecurity Notes

  • A Russian hacking group announced access to email addresses of 632,000 federal employees at Department of Defense and Department of Justice.
  • John Costanza Jr., a former DEA agent, indicted for providing top-secret information to a criminal target in Venezuela for a payment of $73,000.
  • Doctor’s Management Services of Massachusetts agreed to pay $100,000 to settle allegations of negligence after a cyber attack exposed PHI of 206,695 patients.
  • Reeds Spring School District of Missouri notified an unknown number of students about info exposure after a FERPA cyber attack.
  • Allen Park Public School District of Michigan informed an unknown number of students about info exposure following a FERPA cyber attack.
  • Clark County School District of Nevada informed an unknown number of students about info exposure due to a FERPA cyber attack.
  • Echo Health, a payment processing subcontractor for PNC Bank and Humana Insurance, notified 2,844 patients about PHI exposure after a cyber attack.
  • Hospital Sisters Health System of Illinois and Prevea Health of Wisconsin informed an unknown number of patients about PHI exposure following a cyber attack.
  • Dallas County, Texas, informed an unknown number of residents about potential info exposure after a cyber attack.
  • Ventura Orthopaedics of California informed 1,850 patients about PHI exposure after a Conti ransomware attack.
  • Deer Oaks Behavioral Health of San Antonio, TX, notified 171,871 patients about PHI exposure after a ransomware attack.
  • Dakota Eye Institute of Bismarck, North Dakota, notified 107,143 patients about PHI exposure after a cyber attack.
  • Western Washington Medical Group of Washington informed 350,863 patients about PHI exposure after a cyber attack.
  • Atlas Healthcare of Connecticut informed 10,831 patients about PHI exposure after a cyber attack.
  • Fredericksburg Foot and Ankle Center of Virginia informed 15,000 patients about PHI exposure after a cyber attack.
  • Stanford University of Northern California informed an unknown number of students about potential info exposure in a FERPA breach caused by a cybersecurity incident.
  • Peerstar Mental Health of Altoona, PA, informed 11,438 patients about PHI exposure after a cyber attack.
  • La Red Health Center of Georgetown, DE, informed 501 patients about PHI exposure after a cyber attack.

Logicalis US Named Cisco Americas Managed Services Partner of the Year

  • named Americas Managed Services Partner of the Year at Cisco Partner Summit 2023
  • Cisco Partner Awards recognize top-performing partners demonstrating service excellence and innovation in delivering solutions that help our customers succeed
  • "The theme at Partner Summit 2023 is 'Greater Together' and winners of the Geo Awards are fantastic examples of how we partner to achieve shared success in various regions of the world," said Rhonda Henley, Vice President, Americas Partner Organization at Cisco.

Lexmark Earns Top 10 2024 Military Friendly® Employer Designation

  • announced that it has been recognized as a Top 10 2024 Military Friendly® Employer for the ninth consecutive year
  • Companies were evaluated using public data sources and responses from a comprehensive survey completed by the employers
    • More than 1,200 companies participated in the 2024 Military Friendly survey
    • Military Friendly is the standard that measures an organization's commitment, effort and success in creating sustainable and meaningful benefits for the military community. VIQTORY, a service-disabled, veteran-owned business that connects the military community to civilian employment, educational and entrepreneurial opportunities produced the annual list

CloudScale365 Expands Leadership Team, Naming Paul Glazewski as Director of MSP Operations

  • announced at IT Nation Connect that the company has hired Paul Glazewski as Director of MSP Operations
  • CloudScale365, is a provider of state-of-the-art managed IT services

Thrive Doubles Down on its South Florida Investment with the Acquisition of 4IT

  • acquires 4IT, a South Florida-based Managed Service Provide
  • Confirms Thrive's commitment to the Florida market, marking its second acquisition in Miami in 2 years and fourth in Florida
  • Aims to empower organizations in Miami and Fort Lauderdale with comprehensive IT support, cybersecurity, and cloud solutions
  • 4IT marks 20th acquisition since 2016, solidifying status as a top-tier managed services technology provider globally
  • Thrive is a provider of NextGen managed services, specializing in application enablement and optimization through the Thrive5 Methodology

The Power of the Managed Service Provider: New Report from Kaseya Explores the ...

  • Released Datto Global State of the MSP: Trends and Forecasts for 2024 Report
  • Surveyed 1,575 MSPs globally for insights into market challenges and trends
    • North America (68% with revenue increase) and Europe (64% with year-over-year revenue growth)
    • Competition a significant challenge (35% of MSPs)
    • MSPs leveraging competition for innovation
    • 91% prioritize customer experience
    • Embrace vendor consolidation (74% prefer fewer vendors).
    • Anticipated service expansion:
      • collaboration software (27%)
      • business intelligence or analytics software (22%)
      • incident response and forensics (22%).

CrowdStrike Named Worldwide Leader for Risk-Based Vulnerability Management

  • Falcon Exposure Management:
    • Cuts intrusion risk with AI-native Falcon platform integration
    • Streamlines vulnerability management for proactive defense
  • Challenges Addressed:
    • Rapid adversary attacks demand a proactive security shift
  • Falcon Platform Expansion:
    • New offerings: Falcon Exposure Management and Falcon for IT
    • Boosts visibility, consolidates IT and security tools
  • IDC MarketScape Insights:
    • Falcon Spotlight integration for EDR users
    • Falcon Exposure Management handles third-party scan data
  • Falcon for IT:
    • Bridges security and IT with efficient workflows
    • Utilizes Falcon agents for system monitoring and remediation

iQor Revolutionizes IT Prioritization With AI-Focused Review Process

  • iQor unveils strategic AI project vetting for enhanced customer service and performance optimization
  • Highlights:
    • Executive Committee empowers tech teams for agile, high-priority project delivery.
    • Dedicated Validation Board assesses feasibility and impact, aligning with iQor's objectives.
    • iQor's commitment to AI underscores industry leadership in driving efficiency and innovation.

Lock in on Cyber Security with ARCOA

  • ARCOA, data security is a critical part of what we do
  • every item received, we adhere to NIST 800-88 procedures
  • strict protocols to overwrite information render all data permanently removed and unrecoverable data

ReachOut Technology Acquires RedGear, LLC, Bolstering Its Service Offerings

  • acquires RedGear, adding $4 million revenue and specialized education/government services
  • Strengthens commitment in IT security, especially in Education and DoD compliance
  • Reinforces dedication to cybersecurity excellence in DoD compliance and education
  • CEO Rick Jordan emphasizes the strategic value of adding Structured Cabling and Secure Access Control

IT Solutions Consulting Acquires Spade Technology to Expand Into New England

  • Reported on Chanel E2E
  • IT Solutions Consulting, LLC acquires Spade Technology to expand its presence in New England
  • No financial details were disclosed
  • IT Solutions Consulting: Founded in 1994, Philadelphia-based, 423 employees, expertise in managed IT services, cybersecurity, cloud solutions
  • Spade Technology: Founded in 2001, Maine-based, 30 employees, specializes in managed IT services for small to medium-sized businesses in New England
  • This marks IT Solutions Consulting's eighth acquisition and the third in 2023

Papercut launches version 23.0

New PaperCut MF 23.0 print management solution now available

  • Enhanced architecture security
  • Urgent message banner
  • Admin re-authentication
  • Password hashing
  • Data encryption
  • Support for multi-factor authentication
  • No personal ID info captured in any log files
  • Print Deploy compatible with Citrix, VMware Horizon, Azure Virtual Desktop and Microsoft Remote Desktop Server
  • Multi-tiered pricing models
  • Unlimited zone tier now available for large enterprises

Square 9 Softworks Wins Triple Crown from TrustRadius: Best Relationship, Best Feature Set, and Best Value for Price

  • received an industry-high 9.7 out of 10 on TrustRadius based on user reviews
  • swept TrustRadius Awards for Best Relationship, Best Feature Set, and Best Value for Price
  • awards underscore Square 9's commitment to customer success and unparalleled user experience
  • Sole winner in the Document Management category, Square 9 excels in all three award categories.

Acronis Helps Managed Service Providers Grow by Introducing MSP Academy

  • introduces MSP Academy, a tailored initiative equipping Managed Service Providers (MSPs) with essential skills
  • covers starting, running, and marketing successful MSP businesses, addressing key challenges
  • plans hybrid boot camps, immersive learning experiences, and diverse training options
  • alumni saw a 60% boost in Acronis product sales and a 40% drop in support incidents in 2022

This Week in the Copier Industry 15 Years Ago

This Week in Copiers Fifteen Years Ago

Third Week of November 2008

DW_P4P_Hotel_500x100_March2023-100

Real Copier Sales

Funny Story from Jason R

Back in the days before email, I had designed a spreadsheet that did a long series of very complex calculations for our remote offices.

One of our offices called in to say their spreadsheet wasn't working. I tried to walk them through some things but it wasn't working. I wanted them to send them a new disk, but they already had all their data programmed into it..... go here for rest of article

Enjoy These awesome copiers threads from 15 Years Ago

Ricoh, IKON, and the Next Great Bubble ''''1

Art Post (Guest) ·
acquisitions to date - or the next big bubble. The deal is expected to allow Ricoh to surpass Xerox as the top selling office equipment manufacturer worldwide, as the company "upgrades" the estimated 720,000 non-Ricoh products that IKON has in the field. The acquisition also provides Ricoh with access to IKON's impressive Fortune 500 and public sector client list, adds 400 sales and service locations, and significantly bolsters the manufacturer's print services resume. Since the merger was first

Canon Hybrid Laser Copier Video

Art Post (Guest) ·
Reply

Re: Some of my observations....

Art Post (Guest) ·
relegated to sell primarily to smaller businesses, why tease them with production-level devices? In addition, what is the forward-looking strategy for retaining dealers that have been and will continue to be courted by competitors, such as Canon and Konica Minolta? Despite the economy, the current environment seemingly provides a great opportunity for dual-line dealers to negotiate and push the limits of their profitability.
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RICOH AND DOCSTAR TEAM TO SUPPORT NEW JERSEY PUBLIC RECORDS SHARING EFFORTS

Art Post (Guest) ·
cost savings to businesses of any size. About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 72-year-old leading supplier of office automation equipment and electronics, with fiscal year 2007 sales in excess of $22 billion, a 7.3 percent increase over the previous year. Ricoh Americas Corporation is a leading provider of document solutions including their software as a service (SaaS) document management tool
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Re: Paris, Kentucky

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They handle both Ricoh and Savin, and yes they sell duplicators. The name is Duplicator Sales & Service. Phone number is 800-633-8921, and ask for Mike Nash.
Reply

Re: How you got started in the Industry?

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into a Ricoh dealership. He asked if I had any sales experience, which of course was a NO. He said, I'll give you a $1000 and you go out and try to sell copiers. Straight commission is a hard way to go when you are new, but 16 years later, I have to admit I have made a good living at it.
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Printer Showcase Showndown

Art Post (Guest) ·
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Best Mailing Service & Ricoh DDP 92

Art Post (Guest) ·
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Equitrac Express and PCC on Ricoh

Art Post (Guest) ·
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Around the World with Ricoh III

Art Post (Guest) ·
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Ricoh GlobalScan Video

Art Post (Guest) ·
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Scanning into SIMS with Ricoh & eCopy

Art Post (Guest) ·
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Ricoh New MCP2050/2550 Brochure

Art Post (Guest) ·
downlaod attached file
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HP launched three new document management solutions

Art Post (Guest) ·
applications. 2. HP and ReadSoft Automated Invoice Processing which allows users to quickly interpret, validate and verify information contained in printed invoices by transforming a traditionally paper-based workflow into a seamless electronic process. 3. HP Automated Invoice Processing Solution for Manufacturing which captures invoice data for manufacturers at remote locations using HP multifunction printers (MFPs) and rapidly interprets, verifies and approves the information electronically
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Updated Ricoh Color Product Sheet

Art Post (Guest) ·
Got this today, see attached file
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Updated Ricoh Monochrome Product Line

Art Post (Guest) ·
Got this today, see attached file
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Re: Ricoh Rumored to have acquired small dealer

Art Post (Guest) ·
as Connecticut since 1986. Fairfax has provided award winning service to companies large and small. Fairfax to Add to Ricoh's Strength Fairfax's operations will be combined with Ricoh's operations in Westchester and Connecticut. The service and sales staff that customers have worked with over the last 22 years will continue in their roles. The combined strength of Fairfax and Ricoh will lead to a better customer experience going forward. Amy Mills was quoted as saying, "Our customers are very
Reply

Re: Some of my observations....

Art Post (Guest) ·
I've stated this a few years ago and still stick by it. I think Ricoh will keep all high performing dealers as Ricoh dealers. Thus any under performing dealers will be asked to take on Lanier or Savin. End result IKON, RBS to dominate fortune companies with sprinkling of mega Ricoh dealers. Lanier and Savin dealers left to compete for SBM's. My two cents worth.
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Re: Paris, Kentucky

Art Post (Guest) ·
Are they Savin or Ricoh and do they handle duplicators?
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Re: Ricoh cuts Jobs

Matt Thornton (Guest) ·
"Dealers that don't perform!" Come on man that is a negative statement. There is still a market for the Lanier name and Lanier is advertising like crazy on television as well as other media. Ricoh is not the "Supreme" or the best. All of the revenue for Savin, Lanier, and Ricoh ALL goes into the "Ricoh" pot. Don't put down the smaller Lanier dealers please.
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Re: Ricoh cuts Jobs

Art Post (Guest) ·
Meaning Ricoh dealers that do not perform, maybe asked to take on Lanier or Saving (these are just my thoughts). I m sure there are many decent sized and well performing Saving and Lanier Dealers. Heck, I work for a small dealership also.
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Re: How you got started in the Industry?

Art Post (Guest) ·
I had a demo in downtown Princeton, NJ back in the early Eighties. I had a Nissan Hatchback (remember we all had to have station wagons), well after the demo I loaded the copier and gurney back into the car and left for my next appointment. Stopping at the first traffic light, and then I took off fast, not realizing that I did not close the hatchback properly. Well, the gurney and machine came out the back and the car in back of me crushed the gurney and the copier. I ad some explaining to do
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Re: How you got started in the Industry?

Art Post (Guest) ·
Here's another, again back in the eighties. Got a call from a person that ran a business out of their home. I secured the demonstration for the date and time. Loaded the copier and my partner in the car and we were off! We got there and knocked on the door, then rang the doorbell, nothing.....figured we would go around back and knock on the backdoor. We opened the gate and found a woman nude sun bathing in the back yard! She saw us, screamed and went indoors...... we had the wrong address. Ah
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award-winning EFI Digital StoreFront ASP

Art Post (Guest) ·
Ricoh is pleased to announce the release of the new EFI Digital StoreFront™ 3.0 ASP EFI-Hosted Solution. Digital StoreFront 3.0 ASP simplifies the print procurement process by providing a custom e-commerce platform specifically designed for easing the print procurement process. The award-winning EFI Digital StoreFront ASP delivers a complete, streamlined job management and workflow solution, all hosted by EFI. The product enables businesses to create a personalized, interactive Internet or
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Re: Ricoh Offers Managed Print Services to Reduce Printing Complexity

5050 (Guest) ·
quote: d the MPS offering. That announcement seemed to walk in circles. Not to mention I know the branch in my region can barely sell a copier, let alone assess a real organizations output.... I guess this initiative will keep the branch guys busy trying to learn something new, while we're in their taking the corporate business. Good for them.
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Re: Error code Gelsprinter

Art Post (Guest) ·
yes, one of my customers had 6 of these with the error 999. I told him to call the number, it seems they (Ricoh) may replace all six of them, and they are all out warranty by a month or so.
Member

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Re: Semi-Luddite

DRichard (Guest) ·
I don't think you need a new "room" for videos. I would just like to know I'm opening a video before I open it. Unless I want to watch a video for a particular reason (i.e., demonstration, humor, personal gratification, etc.) I will just close it immediately, thus a waste of time.
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Re: How you got started in the Industry?

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envelope in the mail. I opened it and found a single piece of paper. When I unfolded the paper, I saw a "copy" of the disk. The user had placed the disk on a copier and made a copy for me. This story actually happened to me, it is not a retelling of someone else's story that may or may not have happened, it is true.
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Re: How you got started in the Industry?

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Art mentioned a demo he did back in the Eighties. I had posted a funny story here several years ago, that I had to post again for the folks that never read it. I installed and trained an Aficio 3035 yesterday to a Sheriff's Office. One of the ladies (who is a true blonde) was asking questions on the yellow key. I instructed her that before you make copies, to press the button to first clear any job that was previously run. I thought she understood that. When I was following up today, I was told
Survey

How do you get paid on the pages in a MPS Contract?

Bill S (Guest) ·
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GX3050N Error Code

Art Post (Guest) ·
In one account we have four of these printers and all have an error code of 999. Can someone help me with this? Art
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MPS Pay plan poll

Bill S (Guest) ·
Let us know how you get paid on Managed print services contracts.
-=Good Selling=-

This Week in the Copier Industry Ten Years Ago

This Week in Copiers Ten Years Ago

Second Week of November 2013

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales

If you are in the market for a copier and have been trying to understand what would make a copier lease "good" vs "bad,"  we are here to help!  
There are several facets that make a lease good vs bad....read more here

Check These Great Copier Threads from Ten Years Ago This Week

Konica Minolta, Ricoh and Xerox Honored with BLI’s 2014 PRO Awards

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Konica Minolta, Ricoh and Xerox Honored with BLI’s 2014 PRO Awards Buyers Laboratory LLC (BLI), the leading independent authority in the document imaging industry, is pleased to announce the winners of its 2014 PRO Awards. Acknowledging the best-in-class production print devices, the PRO Awards this year go to Konica Minolta, Ricoh and Xerox. Having generated tens of millions of impressions on production devices from the leading vendors over several years, BLI’s production tests reveal the
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Konica Minolta Names Dealer Excellence and Lifetime Achievement Award Recipients

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, please visit www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook , YouTube , and Twitter . Konica Minolta bizhub ® is a registered trademark of Konica Minolta, Inc.All other trademarks mentioned in this document are the property of their respective owners. The following files are available for download: AlanNielsen, Executive Vice President Dealer Sales and Administration, KonicaMinolta Business Solutions U.S.A newsom swensonaward Contact Information Konica Minolta Contacts: Naeran
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Konica Minolta Launches How2 App to bizhub MarketPlace

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Newest App Offers Step-by-Step Video Tutorials for bizhub MFP Operation Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the availability of the How2 app in the Konica Minolta bizhub MarketPlace. Offering video tutorials and printable step-by-step PDF instructions on common bizhub functions, the How2 app helps users quickly learn how to use their Konica Minolta bizhub MFP. The How2 app allows users to view brief step-by-step videos on double-sided printing
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Konica Minolta Expands Solution Offerings for Government, Financial and Manufacturing Verticals

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and the vertical market expertise to help them improve information workflow, keep information secure and improve employee productivity." Today's news expands on Konica Minolta's existing EnvisionIT vertical market solutions for the Education, Healthcare, Legal and Production Print industries. Under the EnvisionIT offering, Konica Minolta provides Managed Print Services, IT Services via All Covered, integrated solutions via the bEST program, professional services, hardware and support, all under
Topic

New Sharp MX-C300W AND MX-C250F 4-IN-1 MULTIFUNCTION PRINTERS

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print, copy, scan and fax features to enhance day-to-day workflows. The compact sizes of these models make them easy to fit into tight workspaces without sacrificing the advanced technology that provides professional quality output. The design of the MX-C250/C300W series was achieved using breakthrough technologies developed internally by Sharp, which include a high performance lens, downsized scanning unit, side-by-side toner cartridges and a reduction in overall parts. The MX-C300W also offers a
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Canon U.S.A. Showcasing Latest Large Format Printing Systems During Autodesk University 2013

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image quality. Canon U.S.A. will highlight the benefits of the Canon imagePROGRAF iPF6400S and iPF765 MFP M40 printers, along with the OcÉ ColorWave 650 printer and OcÉ PlotWave 360 and OcÉ PlotWave 750 printing systems for technical software users and other professionals as part of the conference's initiative to reinvent the design process. The event serves as a great opportunity for Canon U.S.A. to make an impact with the public debut of its cutting-edge printing technologies. About Canon U.S.A
Blog Post

A Few Reasons Why You Need to Enabling Secure Printing

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Lurking in the shadows of your officeis a disgruntled employee, he or she has already interviewed for other salesjobs and last week accepted a sales job at a competitor. But this sneaky son of bitch negotiated that he or she can't start for another 30 days. Why is that? Or how about this one, you printed out an account list to work or some additional support documents for accounts you went to the printer and the prints were not there. Where did they go, did they ever print, is there an audit
Blog Post

Ten Reasons Why I'm Still Enamored With the Copier Industry!

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that being a copier sales person is not a bad thing. For me it's been wonderful, fulfilling and has paid the bills. Yeah, we have to put up with a lot from time to time, but if you're a proven producer then you have the best job in the world!!! As I wind down my career in down the street sales, I still have many items on my "to do" list within the copier industry. I just hope that paper sticks around long enough so I can finish what I started. -=Good Selling=-
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Konica Minolta Grows Its Solution Portfolio With NSi(TM) Mobile(TM) and Worldox Connector

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related services and supplies.Konica Minoltahas won numerous awards and recognition including being recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market byBrand Keysfor six consecutive years, and "A3 MFP Line of the Year" award winner fromBuyers Laboratory LLCfor three consecutive years. In 2012,Konica Minoltareceived "Document Imaging Solutions Line of the Year" recognition from BLI.Konica Minolta, Inc.has also been named to the Dow Jones Sustainability World Index for
Blog Post

Can a Digital Copier Scan to Dropbox?

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Most copiers do have this capability now, in most cases when purchasing or leasing a new copier you'll need to purchase some type of app in order for the copier to access your dropbox account. Depending upon the manufacturer and the service offered you may also have the ability to print documents from Dropbox, just make sure you check with your Imaging Professional first. With our Ricoh systems you'll need to purchase ICE (Integrated Cloud Environment) for about $240 per year. You'll only be
Blog Post

Good Copier Lease vs Bad Copier Lease

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. Jesse Harwell is a copier sales professional and owner of the blog Copier Lease Center which gives advice on how to get a great copier lease for your company. -=Good Selling=-
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Re: Oh my, when selling copiers door to door was so simple?

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I had been a pretty successful typewriter salesman, when I first applied for a job with Nashua. So much so my pride and joy was the Mercedes Benz I drove. When told by the Nashua Sales Manager that my Benz was inappropriate, and that I had to have a wagon, I knocked the job back. I soon changed my mind not long after though, when I joined a U-Bix dealership after I realised how much money was being made in the copier industry. We sold a copier called the U-Bix 101, which was a bit of a beast
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Canon Information and Imaging Solutions, Inc. Announces the ...

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critical projects, resulting in improved ROI and increased efficiency for both IT and printer users." According to numerous research studies conducted by multiple industry analyst firms and Canon's own research, managing printers and the related print IT infrastructure rarely ranks in the top priorities of IT organizations. When compared to core IT functions related to maintaining network availability and applications, print IT infrastructure gets little attention. Through its Print IT Infrastructure
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31 Ways to Close More Sales (#15 of 31)

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Thus with the 15th post of this series, we're just about to the halfway point. I may be adding a couple of additional closes that I've written down in recent weeks. Starting sometime in December I'll start our new series "31 Ways to Garner Net New Business". 15. Don’t close now, Close next week: Sometimes you’re to the point where you can’t go any further with the sales process, you have delivered several closes several times and nothing….you can then walk away, however you need to walk away
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Canon Named BLI’s 2014 Wide Format Graphic Arts Printer Line of the Year

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Canon Named BLI’s 2014 Wide Format Graphic Arts Printer Line of the Year Buyers Laboratory LLC (BLI), has selected Canon as the winner of its 2014 Wide Format Graphic Arts Printer Line of the Year award thanks to the overall strength of Canon’s imagePROGRAF graphic arts product line. BLI’s coveted Line of the Year is awarded once a year to the vendors whose product lines are determined to be the best overall in their respective categories based on their cumulative test results in BLI’s rigorous
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New Kyocera TASKalfa Series MFPs

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business applications which streamline your document workflow, simplify daily tasks and maximize office efficiency, all from one device. Users of these new devices can choose from a wide range of powerful business applications, each driven by Kyocera’s proprietary and scalable HyPAS software platform. Some of the most popular include Kyocera Cloud Connect, which allows users to print from and scan to the cloud directly from the MFP’s control panel, DMS Link, a customizable interface that
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Xerox DocuShare Expands Content Management With Mobile, Imaging And Cloud Enhancements

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enables document management, process automation and paper-to-digital solutions, delivering cost savings and productivity gains for Xerox managed print services customers. Learn more at http://docushare.xerox.com/ . For more information, visit http://www.xerox.com/ecm . About Xerox Since the invention of Xerography 75 years ago, the people of Xerox have helped businesses simplify the way work gets done. Today, we are the global leader in business process and document management, helping
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Print Audit to Exhibit and Host Educational Session at the Business Imaging Expo & Managed Print Summi

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1999 and headquartered in Calgary, Alberta, Print Audit is the fastest growing print management company in the world. By providing businesses with innovative and practical print tracking solutions, the company has helped customers recapture over $200 million in printing and photocopying expenses while saving an estimated 190,000 trees a year. Print Audit is the most comprehensive provider of managed print services (MPS) and print management solutions. The company enables organizations to monitor
Blog Post

8 Tips for How to Keep You Copier Clean

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cleaner for the optics and soap and water for the feed tires (they feed the paper into the document feeder). 6. If they system has been sitting awhile, before you print or copy remove the old paper and put new paper in the system. Dust, dirt and grit will settle on the top page and you don't want those foreign particles going through the copier. 7. Once a month take a can of air and blow out all of the dust and dirt from the paper trays. 8. The Paper feed tires in the auto document feeder can be
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Sharp to OEM copiers for HP.

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Possibly in 1Q 2014. http://www.reuters.com/article...120?type=companyNews “The report is not announced by the company,” said Sharp spokesman Yoshifumi Seki. “I cannot comment on business with specific companies.” Michael Thacker, a spokesman for Hewlett- Packard, declined to comment. “It’s positive for Sharp if it can close the deal,” said Hideki Yasuda, an analyst at Ace Research Institute in Tokyo. “Photocopier margins are high, so if they increase sales, profit will also increase.” Samsung
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Ricoh honored for supporting green government purchasing

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products (MFPs) that early on exceeded the criteria," said Roger Waldron, President of the Coalition. "But this isn't new. Ricoh was on our first imaging committee decades ago and has rallied other companies to commit to manufacturing green products and reducing carbon footprints. Ricoh's Ricoh Managed Print Services (MPS) help government agencies further conserve scarce resources by carefully managing fleets of their already energy-efficient imaging equipment. The Coalition credits Ricoh with
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Canon U.S.A. Celebrates 2013 in Award-Winning Style with Top Honors and Leading Industry Recognitions

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customer support center has been awarded BenchmarkPortal's(2) Center of Excellence certification, which places the call center in the top 10 percent as surveyed for efficiency and effectiveness. Furthermore, as a result of Canon's commitment to customer service and support excellence, Canon U.S.A. received the PCMag.com Readers' Choice Award for Service and Reliability in the digital camera and printer categories for the tenth consecutive year and camcorders for the past three years. Innovative
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Xerox Unveils Future Plans

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Print Services ( MPS ) with its business process and IT outsourcing capabilities . MPS enables clients to gain visibility and control of printing to save money, improve productivity, boost environmental sustainability and document security. The integration will automate workflow with technology and consulting services to help clients meet the requirements of mobile workforce. At the same time, Xerox is continuing its thrust for leadership in Document Technology with innovative products in
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KODAK NEXPRESS SX Platform Provides Differentiating Digital Print Capabilities and Drives Growth for Gateway Visual Communications

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customers has been overwhelmingly positive since we started using the platform.” TheNEXPRESS SX Platformis well known for helping printers drive more jobs per shift and more profit per page. Gateway is utilizing the KODAK NEXPRESS SX Platform for its commercial, direct mail, and variable-data printing applications. The 36-inch long sheet delivers 40 percent more printable area to help Gateway accommodate a wider variety of applications, including larger sized brochures and point of purchase displays
Comment

Re: Can I Copy Mixed Sized Documents on a Copier?

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Sorry, I meant to say a mix of A4 and Legal size documents. I agree most copiers should be able to do mixed size originals with a combo of A3/A4 and Letter-R/Legal. The problem I am having and I do not think it can be done is one of a mix of A4 and legal mixing North American and European sized paper in the same document. This is because the two paper sizes are of different widths.
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Office Gemini Provides Advanced Document Management Solutions with Epson WorkForce Document Scanners

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are also very knowledgeable about the industry as a whole and can help with complementing software and hardware products. Organizations worldwide across various industries including financial, legal, medical, government, manufacturing, and educational use Office Gemini products to streamline document management and document imaging into their current business process management. About Epson Epson is a global innovation leader whose product lineup ranges from inkjet printers and printing systems
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Fax forward to email using a Fax 4430NF

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A major account of mine bought two Fax 4430NF's thinking they would be able to have faxes forward to email like their MFP's do. Fortunately, they got the faxes from their computer supplier so I am not on the hook but I would like to help them if I can. Since most have not looked at a stand-alone fax brochure for years let me review...The 4430NF has network print, LAN fax, and color scan including scan to email but does not forward incoming faxes. Any ideas?
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Re: Kyocera takes MFP panel to cloud

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Guys, Can you scan to and print from Google Docs \ Drive? What file formats can be printed? Scanned? Thanks, Vince
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Kofax Mobile Capture Wins FinovateAsia 2013 Best of Show Award

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. "This Best of Show Award is the latest in a series of accolades Kofax Mobile Capture has received in recent months. By using Kofax's patented image perfection, data extraction and validation technology, banks can now turn mobile devices into powerful customer engagement platforms by enabling real-time interactions." During the showcase of cutting-edge financial and banking technologies, Kofax also demonstrated how data from multiple sources, such as Internet portals, email and faxes, can be
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Document management embraces era of disruptive technologies

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, while also simultaneously improving security and compliance," Griffith concludes. Konica Minolta South Africa Konica Minolta South Africa is a leader in advanced document management technologies. Wholly owned by the Bidvest Group, the company focuses on complete business solutions, including production print systems, digital presses, multifunctional products (MFPs), managed print services, vertical application solutions and related services and supplies. Konica Minolta is one of the only

Heartfelt Leadership: The Genuine Path to Client Retention and Revenue Growth.

A heart-centered leadership approach helps you build better connections with your salespeople and your clients. This approach is also a fantastic way to take on the unique challenges of today’s social and business climate.

To quote Mac Anderson,

"Great leadership usually starts with a willing heart, a positive attitude, and a desire to make a difference."

"CEOs of the future lead with heart" as quoted in a recent Korn Ferry study.

They interviewed more than 100 board directors and CEOs about leadership characteristics necessary for success.

They said: “The CEO of the future must be radically human, focusing on leading with authenticity, humanity and heart.”

I believe heartfelt leadership is good for business. This has a monumental impact to client retention which directly ties to revenue growth.

According to a Catalyst research study, "The Power of Empathy in Times of Crisis and Beyond",

"Leaders who practice empathy have been shown to have a more engaged and higher-performing team, as well as a more profitable business overall."

Heartfelt leadership creates a positive ripple effect extending from the internal workings of a company to its external relationships with clients.

This style of leadership establishes a foundation for trust, loyalty, and collaboration, all of which are key components for sustained revenue growth.

Leaders who are values-driven, transparent, compassionate, human, and who recognize people as unique individuals, have a team that simply performs better.

They are more engaged, less likely to leave, and more loyal.

Companies that are run by these leaders benefit from higher client satisfaction, a better bottom line, more profits, and create long term sales sustainability.

My question to CEOs, Presidents, and leaders out there...

What type of a relationship do you have with your salespeople?

I ask because your salespeople are the revenue generating arm of your company.

Your relationship with them has a dramatic impact to your client retention, profitability and long-term sales sustainability.

They way in which senior leadership interacts with their sales teams' will have an adverse and direct effect on the relationships they foster with their clients.

Healthy relationships involve trust, honesty, respect and open communication.

Reflect upon the words, trust, honesty, respect and open communication, now ask yourself... would my salespeople use those words about me when describing our relationship?

According to global management consulting firm Bain & Company,

"A 5% increase in customer retention can produce more than a 25% increase in profits."

Let's rephrase this quote a bit and tie it directly into your business...

Could a 5% increase in the relational health with your salespeople, produce a 25% increase in your profits?

If you want to build a long-lasting and sustainable business, you must focus on building authentic and meaningful relationships with your salespeople.

HEARTFELT LEADERS DO THE WORK

I love this quote by Jesse Metcalfe,

"There's no perfect relationship. All relationships are work. If you put in the work, you'll reap the rewards."

For your client relationships to succeed, you must be prepared and willing to do the work.

Relationships require work, attention, patience (tons of it) and open mindedness.

Are you willing to do the work?

Here are a few areas you can work on to build upon, strengthen and sustain your client relationships.

  1. Authenticity & Transparency - These two things put your clients at ease. A quote from Selling from the Heart, "When you're your authentic self you have no competition." Does your walk match the talk with your client relationships? The same can be said for how you interact with your salespeople. Are you being congruent?
  2. Inspiration - Great leaders inspire and influence. Are you creating inspirational experiences for your clients? How are you showing up for your clients? How are you showing up for your salespeople?
  3. Value - You've all heard the age old saying, "Value is in the eye of the beholder" Do you understand what your clients value? What about what your salespeople value? What you know is a critical component of healthy relationships. Are you consistently, proactively and routinely educating your salespeople to help them do better business? Why? Because this has a direct tie in to how they interact, inspire an influence client growth.

If you're looking to increase your sales and create long-term relational sustainability, then I encourage you to capture the hearts and minds of your salespeople.

"People don’t care what you know until they know that you care."
Theodore Roosevelt

HEARTFELT LEADERS CARE

In a sales world which is sorely lacking trust and credibility, I would like for all of you to think about your clients and yes, your salespeople, what could be running through their minds, "Can I trust you?", "Are you trustworthy?" or "Can I open up to you?"

Hear me out on this one... lack of trust no repeatable sales. Lack of trust and you have a dysfunctional and broken sales department.

Deliver on the promises you've made, not only to your clients but your salespeople. No excuses and no lip service... just care. Do what you say you're going to do.

How do you feel when someone breaks a promise to you? Now go ahead and place yourself in your client's shoes, now in your sales teams' shoes... How do you think they feel?

What do you think starts to happen to the relationship?

Keep your word. Don't ever waiver from it. Care enough about yourself and commit to doing what you say you're going to do.

Mean What You Say, Do What You Say.

HEARTFELT LEADERS ARE INTENTIONAL

When it comes to being intentional, Douglas MacArthur once said,

"A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others. He does not set out to be a leader, but becomes one by the equality of his actions and the integrity of his intent."

Year after year, the nursing profession ranks at the top of the trust meter.

Why is this? They lead with empathy, and they truly care about their patients.

Digging a bit into the Nursing profession, I came across the concept Intentional Caring.

Intentional caring was coined by Jean Watson. She is an American nurse theorist and nursing professor who is best known for her theory of human caring. She is also the founder of the Watson Caring Science Institute.

The nursing profession has embraced the theory of Jean Watson’s Caring Science. Caring Science is about embracing the positive energy that flows from an integrated mind, body and spirit and is mutually rewarding to both the patient and the nurse.

She believes nurses are optimally positioned to be the heart of healing. By actively engaging in caring through authentic presence and intentionality, nurses are equipped to be able to optimize their patient’s ability to heal from within.

Could intentional caring be the difference in building or not building genuine client relationships?

Could intentional caring be the essence of leadership and sales?

Could this create the healthy foundation for long term sales sustainability?

Imagine for a moment how intentional caring could play out with your clients and your salespeople...

  • Become interested in their ideas and pursuits.
  • Become an advocate for them, promote and champion their direction of growth and interests.
  • Become cooperative and flexible with your interactions.
  • Become willing to let them know when they are heading in a direction that is potentially harmful to their business or themselves.

Caring is a day-to-day and moment-by-moment opportunity to create a long-lasting joy filled relationship with your clients and your salespeople.

HEARTFELT LEADERS BUILD GARDENS OF TRUST

I see a direct correlation between what it takes to grow a beautiful garden and what it takes to build trusting, sustainable relationships with your clients and your salespeople.

Growing a relationship garden involves the commitment of a shared vision, deep respect, ongoing mutual effort, and patience.

The loyalty and trust you build will continue to reward you in unexpected ways, if you fertilize your relationship garden.

“A garden requires patient labor attention. Plants do not grow merely to satisfy ambitions or to fulfill good intentions. They thrive because someone expended effort on them.”
Liberty Hyde Bailey

Heartfelt leaders have a presence, are present and show concern, not only for their clients but for their team.

Those executives who invest in cultivating personal human connections will experience differentiated business success.

When you connect to the hearts and minds of your clients and your people, watch what starts to happen to retention, referrals and revenue.

Patti DeNucci is the author of the critically acclaimed book, "The Intentional Networker." She is a networking expert and consultant who helps professionals build genuine and meaningful connections. Patti believes that authentic relationships are the key to professional success.

SHOW SUMMARY

Patti DeNucci joins the Selling From the Heart podcast to discuss the power of intentional networking. She emphasizes the importance of being authentic and purposeful in building relationships. Patti shares her insights on how to navigate networking events with grace and intention. She encourages sales professionals to focus on having meaningful conversations rather than trying to make a sale. Patti also highlights the value of finding your "right people" and investing in your network.

KEY TAKEAWAYS

Networking is about building relationships, not making immediate sales.

Show genuine interest in others and ask meaningful questions to start conversations.

Find your "right people" and invest in building relationships with them.

Be intentional and purposeful in your networking efforts.

Networking can happen anywhere, not just at formal events.

QUOTES

"It's about selling one conversation at a time and being your true self."

"Drop the idea that you're going to make a sale because of a networking event."

"Find your 'right people' and invest in building relationships with them."

"Networking happens everywhere. It's just connecting."

"Proximity is power when you're around other lifelong learners."

Learn more about Patti DeNucci:

LinkedIn: https://www.linkedin.com/in/pattidenu...

Learn more about Darrell and Larry:

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

Larry's LinkedIn: https://www.linkedin.com/in/larrylevi...

Website: https://www.sellingfromtheheart.net/

Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.

Please visit https://www.sellingfromtheheart.net/ book to pre order your copy of the rerelease of the Selling from the Heart book.

SUBSCRIBE to our YOUTUBE CHANNEL!

/ @uci6ocvgpgqjg8yxg0hst4na

Please visit WHY INSTITUTE:

https://whyinstitute.com/

Please go to WORK BETTER NOW:

https://www.workbetternow.com/

Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/d...

Check out the 2023 Authentic Selling Challenge:

https://authenticsellingchallenge.com/

Get your Insiders Group FREE PASS here:

https://www.sellingfromtheheart.net/f...

This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago

Third Week of November 2018

Purple Modern Professional Web Designer LinkedIn Banner

Real Copier Sales

Special thanx to the p4p hotel member that emailed this to me today.  What I noticed was that the proposal states that the one rate is "locked" for the term of the lease.  Like I stated in of the webinars this can happen with approval.

However the price book calls for the flat rate service on the C258 for $102 per month.  Thus that's $23 per month over the published rate which nets another $1,380 in revenue...more here

View These Awesome Copier Threads Below



Wide Format Technology Update- The Canon TX Series printers and MFP Systems

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include: Fast print speeds – up to 3 D-size prints per minute. Increased print quality – new Canon high density, high precision print head design with over 15,000 nozzles (Canon’s head technology is by far superior to anything in the market) lays down 5 picoliter-size ink droplets at 2400 x 1200 dpi. Optional second roll unit for up to 3,900 sq. feet of uninterrupted printing. The roll units can also double as a take up reel. Automatic media loading- The printer detects the roll and automatically
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Inter Announce Partnership With Konica Minolta

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Brambilla, Inter’s Director of Sales and Partnerships Director, then shared his thoughts on the new deal. “We welcome Konica Minolta into our family. It is an honour for us that we are in the process of relaunching them with us. With a partnership like this, it will allow us to work together both on and off the field. We are in the process of digitizing and the contribution of this partner will surely help us. “Congratulations for the new premises which bears witness to how much you have an eye
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MGI to Preview New B1 Inkjet Printing & Embellishment Platform: The AlphaJET Industrial Print Factory

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, from November 26-29 th . The new AlphaJET Industrial Print Factory will be demonstrated with 6 combined B1 inkjet printing and embellishment functions that include: •White UV Pigment Ink •Inline Substrate Sheet Priming •2D/3D UV Clear Varnish Ink •Variable Embossed Foil Effects •Aqueous CMYK Printing Ink •3 Curing Methods: LED, IR UV The AlphaJET is also designed with expansion capabilities for the implementation of Printed Electronic (PE) circuitry applications such as chipless RFID/NFC
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GreatAmerica Wins Cannata Frank Award for Best Leasing Company in 2018

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Information Company of America Best A4 MFP Manufacturer: Kyocera Document Solutions, Inc.; Best Production Print Manufacturer: Canon U.S.A., Inc.; Best-in-Class Manufacturer: Sharp Imaging and Information Company of America Best Female Executive: Laura Blackmer*, Sharp Imaging and Information Company of America; Best Male Executive: Doug Albregts*, Sharp Imaging and Information Company of America; Best Software and Services Provider: ACDI Best Leasing Company: GreatAmerica Financial Services
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Agility Press Now Operates All-Canon Digital Fleet With Latest Installations

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MELVILLE, N.Y. - November 12, 2018 - Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., Inc., today announced that Agility Press , a distinguished print and mailing services provider in Jacksonville, Fla., now operates an all-Canon digital printing press fleet, supporting customers of all sizes with the Canon imagePRESS C10000VP, Canon imagePRESS C8000VP , and Canon image PRESS C650 color digital presses. Additionally, Canon Solutions America equipped Agility Press with
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New A4 devices expand Ricoh's portfolio by enhancing document security and meeting broader set of customer needs

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network and device encryption, the ability to lock down unused network ports, latent data controls and other advanced security features, such as onboard DataOverwrite Security System and User Authentication, to help protect information copied, printed, scanned, stored and/or routed through it. Locked Print allows SP 3710SF, SP 3710DN, SP 330SFN and SP 330DN users to require a password to retrieve prints at the device, which can help improve document security and reduce wasteful printing. The MP
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Canon Announces imageFORMULA CR-L1 Compact Check Transport, Helping to Streamline Banking Processes

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Capture Hard-to-scan items, such as checks with busy graphic backgrounds or low-contrast text, are captured by the CR-L1 check transport as high-quality images using Canon's image enhancement technology, which is standard in the CR-L1, as well as in Canon's entire check scanner line. Image processing features such as Fine Text Filtering, allow for sharper image capture, resulting in better Optical Character Recognition (OCR) accuracy. Magnetic Optical Character Recognition (MOCR) is also used in the
Reply

Re: Ricoh To Acquire ColorGATE Digital Output Solutions GmbH, An Industrial Printing Software Company

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packaging, floor and wall coverings as well as textiles. Now these are mostly done using analog methods. This stuff is moving to digital look at the digital printing devices coming from HP, efi, and a bunch of people that were not part of the group selling printers to offices.
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Managed Print Services Association Welcomes New President, Tawnya Stone

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Managed Print Services Association Welcomes New President, Tawnya Stone Represents First Female to Hold MPSA Presidency (Cedar Rapids, IA) -- The Managed Print Services Association (MPSA) announced today that Tawnya Stone, vice president, strategic technology, GreatAmerica Financial Services, serves as the association’s president, effective November 1, 2018. Stone replaces Doug Bies, who served as president since August 2017. Bies has resigned to increase his focus on responsibilities at his
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MP_C501SP_Quote November 2018

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Xerox B-C605 Quote

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Comment

Re: Ten Things You Need To Know Before you Lease or Buy a New Ricoh MP C3004 & MP C3504

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Good machines, if you need 11x17 size paper, but I would go a different route if the customer does not need it, cheaper and reliable A4 machine like the Kyocera CS356

EFI Introduces Next-generation Single-pass Reggiani BOLT Textile Digital Printer

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while reducing the cost per meter. Additional new features and enhancements on the printer include: Enhanced maintenance features – The printer’s contactless wiping system prolongs printhead life and quality. Plus, the printer comes with an assisted alignment system for its test calibration scan unit, and features extractable printing beams for easier maintenance. Extended color gamut and superior image quality – Thanks to EFI expertise in color management and flexible color
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RJ Young Awarded the 2019 RFG Circle of Excellence Award

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their prestige certification and continue to ensure that our customers are taken care of every day.” – Matt Baker, RJ Young Service Director Established in 2013, the RFG Circle of Excellence is awarded to Ricoh dealers who demonstrate both technical proficiency and service operational efficiency. As a qualified dealer, RJ Young’s service techs, who had taken a Ricoh training course within the past three years, took an online test pertaining to Ricoh products and how to troubleshoot various
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PrinterLogic Ranked One of the Fastest Growing Companies in North America on Deloitte's Fast 500™

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Companies must have base-year operating revenues of at least $50,000 USD , and current-year operating revenues of at least $5 million USD . Additionally, companies must be in business for a minimum of four years and be headquartered within North America . About PrinterLogic Thousands of enterprises use PrinterLogic's patent-pending printer and driver management platform to deliver mobile, pull and virtual printing, while eliminating print servers and providing a self-service portal that empowers end
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FUJIFILM ANNOUNCES THE ALL-NEW J PRESS 750S, FASTEST FULL COLOR B2 PRODUCTION DIGITAL INKJET PRESS ON THE MARKET

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installations worldwide. The J Press 750S delivers leading quality with innovative technology, including: Outstanding image quality comparable to offset printing Featuring the newest generation ultra-high density/high-precision FUJIFILM Dimatix Samba printheads along with Fujifilm’s aqueous pigment VIVIDIA ink, the J Press 750S prints output that exceeds the quality of offset printing platforms. The 750S delivers exceptional flat tints, ultra-smooth gradients, perfect black tints, pin sharp text, ultra
Survey

Selling Solutions Survey

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Blog Post

Attention Sales Leaders... Take A Look At Your Sales Team, And Then Make A Change!

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digital content to make their purchasing decisions, and what are you doing about it? The ironic thing, you and your sales team use digital content to make purchasing decisions. An overwhelming majority (89%) of B2B researchers use the internet in their research process. Selling in today’s ultra-connected, fast paced business environment is brutally tough. Your clients and prospects are drowning themselves online as they conduct their own research. They're becoming their own tour guides as they
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Xerox C605 quote II

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Samsung K4250-X4300 Quote

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Lexmark named a leader in Quocirca MPS Vendor Landscape seventh consecutive year

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Lexmark named a leader in Quocirca MPS Vendor Landscape seventh consecutive year LEXINGTON, Ky. , Nov. 14, 2018 /PRNewswire/ --Lexmark, a global imaging solutions leader, today announced it has been positioned as a leader in managed print services (MPS) by leading European-based industry analyst firm Quocirca for the seventh consecutive year. The Quocirca Managed Print Services Landscape report, an independent vendor analysis of the global enterprise MPS market, highlights Lexmark's 2018
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Wide format discovery questions p4p

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Comment

Re: Konica MInolta bizhub C258 1 Rate program proposal

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Special thanx to the p4p hotel member that emailed this to me today. What I noticed was that the proposal states that the one rate is "locked" for the term of the lease. Like I stated in of the webinars this can happen with approval. However the price book calls for the flat rate service on the C258 for $102 per month. Thus that's $23 per month over the published rate which nets another $1,380 in revenue. IS anyone else coming across proposals where KM is locking the price for the term of...
Comment

Re: Konica MInolta bizhub C258 1 Rate program proposal

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Wait till we get our hands on a contract. With a "Merger Clause," the contract is the complete and final agreement and it doesn't matter what a proposal states or what a rep says. The guarantees are meaningless unless they are CLEARLY written in the contract! It was really best put by Tommy Boy, "How do you know the guaranteed fairy isn't some crazy glue sniffer... He sneaks into your house once and that's all it takes. Next thing you know, there is money missing off your dresser and your...

Re: Manufacturer Support on Bids

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Just had the same issue with Xerox on a $100K deal, 'your pricing is already better than our bid pricing'. Have margins eroded that much or are they trying to hold what little they have left?
Comment

Re: We help companies improve business processes.docx

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it is saving as a docx file -- all i get is one page with one sentence on it. :S
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Importance of medical records management intensifies in high-tech world

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By Jennifer Sharpe Health information management, which includes the management of medical records, is a field that is constantly evolving with advances in technology. “Health information is an exciting career,” said Julia Kendrick, regional health information management director for SSM Health Care Oklahoma. “This industry has come a long way from the days of us being known as the ‘medical record librarians’ to where we are today.” Accuracy of medical records has always been a concern with
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Five Reasons to Attend the Executive Connection Summit in Phoenix 2024

Be prepared to immerse yourself in a vibrant atmosphere of knowledge sharing, skill development, and meaningful connections. Get ready to be inspired, motivated, and empowered as you embark on a quest for growth and excellence. Welcome to a summit where ideas take flight, collaborations are forged, and success stories are written. Welcome to the Executive Connection Summit in Phoenix,  January of 2024 – where your future begins.  

  1. Networking Opportunities: The Executive Connection Summit in Phoenix 2024 offers a unique platform for attendees to connect with industry leaders, influential executives, and like-minded professionals. Engaging in meaningful conversations and building relationships with key players in your field can open doors to new opportunities, collaborations, and partnerships that can significantly impact your career and business prospects.

  2. Exclusive Insights and Knowledge Sharing: The summit brings together thought leaders and experts from various sectors, providing attendees with access to exclusive insights and cutting-edge knowledge. Through keynote speeches, panel discussions, and interactive sessions, you'll gain valuable perspectives on the latest trends, innovations, and strategies shaping the business landscape. Acquiring this knowledge firsthand can give you a competitive edge and help you stay ahead in your industry.

  3. Professional Development and Skill Enhancement: The Executive Connection Summit offers a diverse range of workshops, seminars, and training sessions aimed at enhancing your professional skills and competencies. Whether you're looking to improve your leadership abilities, refine your negotiation skills, or learn about the latest technologies impacting your industry, the summit provides a conducive environment for continuous learning and skill development.

  4. Access to Investment and Funding Opportunities: For entrepreneurs and business leaders, the summit serves as an ideal platform to explore potential investment and funding opportunities. Venture capitalists, angel investors, and other financial institutions often participate in such events, seeking innovative and promising ventures to support. Attending the summit can give you the chance to pitch your ideas, showcase your business, and secure the funding necessary to fuel your growth and expansion plans.

  5. Inspiration and Motivation: Engaging with successful individuals, hearing their stories, and understanding their journeys can be incredibly inspiring. The Executive Connection Summit features motivational speakers and success stories that can reignite your passion, boost your motivation, and provide you with a fresh perspective on your own professional aspirations. By surrounding yourself with motivated and driven individuals, you'll leave the summit with a renewed sense of purpose and determination to achieve your goals.

Attending the Executive Connection Summit in Phoenix 2024 can be a transformative experience, offering unparalleled opportunities for networking, learning, and growth that can elevate your career or business to new heights.

More here for registration and dates

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