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This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago

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This Week in the Copier Industry 5 Years Ago

First Week of December 2018

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Real Copier Sales

A sales rep sold a Ricoh MP C4504ex to a real estate company. The company was hoping to bill back the realtors for copies and prints and have the  users authenticate via the key cards with the Ricoh QCA  and card reader.

Everything is great on paper but no one brought up to the rep.....more here

View These Awesome Copier Threads Below

Toshiba Expands Award-Winning Multifunction Printer Line

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LAKE FOREST, Calif.--(BUSINESS WIRE)--Dec 5, 2018-- Toshiba America Business Solutions today unleashes two robust new, high-speed e-STUDIO ™ series of multifunction printers (MFPs) to tackle organizations’ high-volume print needs. The technology innovator’s latest feature-packed MFPs comprise six color ( e-STUDIO7516AC series ) and four monochrome ( e-STUDIO8518A series ) models delivering as many as 85 pages-per-minute. The Intel ® Atom ™ multi-core processor powers the 10 additions to
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Mopria Alliance Launches Mopria Scan App and Universal Standard

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. The Mopria Alliance was founded by Canon, HP, Samsung and Xerox, and the nonprofit membership organization has since grown to 21 members, representing the worldwide print and scan business. In addition to the founding companies, the Mopria Alliance today includes Adobe, Brother, Epson, Fuji Xerox, Huawei, Konica Minolta, Kyocera, Lexmark, Microsoft, OKI Data, Pantum, Primax, Qualcomm, Ricoh, Sharp, Toshiba and YSoft. About the Mopria ® Alliance The Mopria ® Alliance is a non-profit membership
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Kyocera Enters U.S. Cybersecurity Endpoint Management Market

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, solar power generating systems, printers, copiers, and mobile phones. During the year ended March 31, 2018, the company’s net sales totaled 1.58 trillion yen (approx. 14.9 billion USD). Kyocera appears on the latest listing of the “Top 100 Global Innovators” by Clarivate Analytics, and is ranked #612 on Forbes magazine’s 2018 “Global 2000” list of the world’s largest publicly traded companies. Interfocus, a Kyocera Group Company ( https://www.interfocus.us ) located in Costa Mesa, CA, is a
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NICK RODER JOINS FUJIFILM TO LEAD SALES FOR MID RANGE WIDE FORMAT PRESSES

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NICK RODER JOINS FUJIFILM TO LEAD SALES FOR MID RANGE WIDE FORMAT PRESSES Hanover Park, Ill., December 4, 2018 – FUJIFILM North America Corporation, Graphic Systems Division announces Nick Roder as the new national sales manager for the renowned Acuity family of wide format presses. With more than 30 years in the graphics industry, Nick’s experience includes leadership within sales, new digital product launches, and people management. “I’m excited to be joining Fujifilm,” said Roder. “The
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Boring Introduces DocuWare for More Effective Document Management

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, printing, scanning, faxing or electronically routing and storing documents. Locally owned and operated in Lakeland, FL since 1924, Boring is a complete resource and a proud dealer of VoIP phone systems, HP, Lexmark, Konica Minolta, Canon, Toshiba and KIP. Boring's most valued products are the solutions we offer our customers. Whether it is implementing our Managed Network Print Services, ensuring that correct decisions are made when upgrading to more robust and faster technology devices, or
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Ricoh Presents Patent-Pending Technology at Hunkeler Innovationdays 2019

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capability will be highlighted with a wealth of offset coated paper applications including a 225mm square sewn and bound photo book printed on 150gsm media as well as direct mailers and leaflets. Showcasing flexible and responsive mono continuous feed inkjet production is the compact Ricoh Pro V20000, which enables PSPs to produce applications ranging from pharmaceutical leaflets to transactional print such as bills, statements and policy documents as well as books and direct mail. Color sheetfed
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Running a Business Suddenly Simplified with New Xerox DocuShare Flex Platform

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/XeroxCorp , https://www.instagram.com/xerox/ , http://www.linkedin.com/company/xerox , http://www.youtube.com/XeroxCorp . Xerox ® , Xerox and Design ® , and DocuShare ® are trademarks of Xerox in the United States and/or other countries. Media: Patti Quinn, Xerox, +1-585-264-2842, Patti.Quinn@xerox.com or Jamie Palmeroni, Text100 for Xerox, +1-585-697-7762, Jamie.Palmeroni@text100.com
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NXT Robotics Announces Service Partnership with Ricoh

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solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo , Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2018 , Ricoh Group had worldwide sales of nearly $20 billion . Contact: NXT Robotics Darin Andersen , CEO/Co-founder NXT Robotics Corp 1855 First Avenue, Suite 102 San Diego, CA 92101 c) 619-341-4086 www.nxtrobotics.com Contact: Media/PR John Freeman Point PR Communications
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Xerox Announces its New DocuShare Flex Platform

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Dec 03, 2018 — Software , Solutions NORWALK, Conn. — Xerox’s (NYSE: XRX) DocuShare ® Flex cloud content management platform enables users to work from anywhere, collaborate on projects, connect with customers, track business transactions, automate paper-based workflows and intuitively organize documents and data without IT support. The platform can now integrate with DocuSign and will soon grow to integrate with QuickBooks Online and Salesforce.com. Customers will be able to sync data and
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Ricoh USA to close Central Florida call center, lay off 76

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Each employee has received notice of the separations. The layoffs will not affect any other locations, Ricoh USA spokesman John Greco told Orlando Business Journal . "Relocation to our Tucker, Georgia facility will be offered to some employees and all are eligible to apply for any open positions across the company." The company also has sales and dealer locations in south Orlando and Maitland. In total, it has 800 employees across Florida, Greco said. Earlier this year, Ricoh USA cut 150

Someone hacked over 50,000 printers to ask users to subscribe to YouTuber PewDiePie’s channel

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All to raise awareness of online security... A fan of YouTuber PewDiePie has claimed that he’s responsible for hacking over 50,000 printers to print a message encouraging people to subscribe to the internet star. Appearing on Twitter as TheHackerGiraffe, the individual took to Reddit to admit what he’d done. “I hacked 50,000 printers worldwide out of potential 800,000 for PewDiePie and security awareness,” he said on the site’s AMA page. Read more at https://www.nme.com/news/hacke
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Sharp contractors axe 3,000 staff as iPhone sensor output shifts: union

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TOKYO (Reuters) - Nearly 3,000 foreign workers subcontracted to Sharp Corp have been laid off in central Japan, a labour union said, as the firm moves production of some sensors for Apple iPhones to a Chinese plant owned by its parent Foxconn. The labour union said some of the laid off workers were its members. The union is in Mie Prefecture in central Japan, where Sharp's plant is located. The news of the relocation, first reported by the Nikkei business daily, and the layoffs sent Sharp
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Ricoh challenge of the day

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So here's a new one that has me stumped. A sales rep sold a RicohMP C4504ex to a real estate company. The company was hoping to bill back the realtors for copies and prints and have the users authenticate via the key cards with the Ricoh QCA and card reader. Everything is great on paper but no one brought up to the rep (and they didn't involve their solutions manager , yours truly, on the initial conversation) that 60% of the realtors use macs and lo and behold QCA doesn't work with Macs at
Blog Post

Twelve Days of Christmas "My Copier Company Gave to Me"

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: 4 Buy it now emails On the 3rd day of Christmas, my Copier Company gave to me: 3 more phone calls On the 2 nd day of Christmas, my Copier Company gave to me: 2 more in person visits On the 1st day of Christmas, my Copier Company gave to me: 1 Print Management Plan for all -=Good Selling=- Does anyone know the manufacturer of the copier in the picture? If you guess right I'll comp a free Premium/VIP membership for 30 days
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CEO facing sentence for theft of copier

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HACKENSACK – The former chief executive officer of Garfield’s Boys and Girls Club will be sentenced Friday for stealing a $98,000 copy machine from the organization. Authorities arrested and charged Todd Vanderpool with theft by deception in 2017 after he created a false impression to obtain the Copy Star photocopy machine. Vanderpool, 38, had served as the program's director, and was previously the club’s interim CEO in 2013. He was employed as an administrator at Stevens Cooperative School...
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ECi Software Solutions Acquires Print Audit

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to ECi’s Field Service President, Laryssa Alexander. Founded in 1999 and headquartered in Calgary, Canada, Print Audit not only helps dealers remotely manage their printer fleets, but has also developed a variety of tools that enable organizations to monitor and control user printing behavior. Print Audit is the first provider of remote monitoring and management services (RMM) to provide a seat-based billing (SBB) model for managed print. With this acquisition, ECi adds strong print rule and
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etherFAX Partners with Lexmark to Enable Secure Document Delivery

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. By leveraging the cloud and delivering all faxes via HTTPS, outdated fax boards, media gateways, the complex telephony stack, and busy signals are eliminated. Supporting every major fax server, application and fax-enabled device, etherFAX has more connected endpoints providing end-to-end encryption than any other service. The etherFAX Secure Exchange Network (SEN) is the world's largest fax network, leveraging military-grade encryption and hybrid cloud technology to provide 100 percent secure
Blog Post

Attention Sales Leaders: What Could Your Team Do With $7.2 Million Of Sales Opportunties?

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the center of Selling From the Heart professionals who don’t just “talk the talk,” they also “walk the walk.” They back up their positive,empowering words with action; benefitting their clients and prospects. I encourage your sales team to stay true to themselves and do what they say they're going to do. CONVERSION OF ONE NEW CONVERSATION PER WEEK Authentic and real conversations are the crown sales jewel. Imagine your sales reps having these on a daily and weekly basis? How could this help in
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Des Plaines Office Equipment Companies to Re-Brand Under New Name Pulse Technology; Change to Take Place in January 2019

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business, is a leader in the field of print management, including multi-function printers and It/technology solutions, serving the greater Chicago area since 1955. Today, DPOE operates three Chicago area locations: its headquarters in Carol Stream, and a location in Chicago (211 West Wacker Drive) and Rockford (Loves Park, IL). Additionally, DPOE has partnered with several Indiana companies and maintains several locations there as well. DPOE is a leading provider of Sharp office equipment
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Re: Kyocera Enters U.S. Cybersecurity Endpoint Management Market

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This is pretty BIG news for Kyocera. Would like to hear from Kyocera dealers about this
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Epson SurePress ticks all the boxes for Wagner Labels

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R. Wagner Prestige Labels says the Epson SurePress L-4033AW inkjet digital label press stood “head and shoulders above the competition” when the Sydney-based labels manufacturer recently decided it needed to upgrade its technology. “We had already stepped into the digital market with a small toner-based printer, quickly noticed the impact and continual benefits of using this machine and started to look at the digital printing process on a larger scale,” says Chris Galea, production manager at
Blog Post

How Scannx Changed My Fear Of The Library Coin Box

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and monies are collected in one of many different ways including coin and electronic methods. While I don’t spend much time in libraries today and have done little business with them, I now have the perfect solution and an incredible differentiator when I’m responding to an RFP. Does a library really need to offer its customers the ability to copy in 2019? Why not scan it? If I really want to print it, I can use the MFP in my office or my printer at home. www.scannx.com Here’s to a strong finish
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Precision Label Launches Digital Silver Ink Production with New HP Indigo 6900 Press

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virtually any metallic color by printing process colors over the silver,” said Angelo Quagliata, Vice President Sales at Precision Label. “Digitally printed silver ink is a big plus for our customers who want digital printing benefits without compromising on metallic effects, especially cosmetics companies that need a higher-end look.” The high-performance HP Indigo 6900, installed recently at Precision’s new $7.5 million, 40,000 square foot state-of-the-art facility, in Hauppauge, on Long Island
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User Conference Attendees Learn How to Maximize their DocuWare Experience

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enrichment and support for customers, not partners. With 200+ attendees, multi-level training sessions, two education-packed days, networking, an Ask the Expert desk open throughout the conference, panel discussions and one-on-one time with valued sponsors such as Objectif Lune, ancora Software, Inc., Fujitsu, JH, Inc., Kyocera Document Solutions America, Inc., Panasonic and Toshiba America Business Solutions – this was a conference to remember! “This was the first time we were able to interact
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Re: Twelve Days of Christmas "My Copier Company Gave to Me"

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Its a roll fed copier and I don't remember Toshiba having anything roll fed. The most common roll fed's were from 3M (VQC) or Minolta (EP 201?). Did SCM make a roll fed? I'm going to guess it's a Minolta.
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Re: CEO facing sentence for theft of copier

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Only in New Jersey could a CopyStar copier be worth $98,000!!
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Recent Meeting with an IT person

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I had a recent meeting with one of my existing clients that has a lot of Brother printers. Slowly been taking the Brothers out with Ricoh A4's. We had a recent email exchange in reference to spreadsheets that I developed for cost per page on my A4's. That IT person was stating my CPC was wrong and then emailed me thier file. That IT person had also figured in the cost of the Ricoh A4 in his cost per page analysis. I couldn't argue with them but its a reminder that the total cost should include
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Epson Unveils Four of the Fastest and Lightest Mobile Document Scanners Designed to Easily Organize Documents and Receipts

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. With a lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors, watches and industrial robots, the company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables and robotics. Led by the Japan -based Seiko Epson Corporation, the Epson Group comprises more than 81,000 employees in 85 companies around the world, and is proud of its contributions to the communities in which it operates and its ongoing efforts to
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DocuWare Announces Annual Partner Conference 2019

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company’s 2018 DocuWorld Conference was a huge success with 300+ partner attendees. Next year’s conference is expected to draw similar numbers from across the Americas. “DocuWorld is about creating the best possible learning environment for our partners” states DocuWare President, Thomas Schneck. “It’s a place where industry insights and trends are discussed and demos of our new products and feature updates can be shared exclusively with our partners.” During the conference’s educational and
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RJ Young Celebrates Grand Opening of New Location - Knoxville, TN

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one of the largest independent office equipment dealers in the country, specializing in document management solutions, managed print services, digital printing, and office imaging. Headquartered in Nashville, Tennessee, RJ Young has been in business since 1955 and has over 600 employees in 28 sales and service locations across eight states. Under the corporate tagline “Your productivity is our mission,” RJ Young helps modern professionals become more successful in their businesses with
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Re: ECi Software Solutions Acquires Print Audit

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Congrats, I think..... is this a good thing?
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Re: Ricoh challenge of the day

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So, a little more on this we used Ricoh Smart Device Accounting for monitoring copies and prints to the new MP C501SPF's. Users need to put pins codes in for print and a report is gathered each month by the administrator for bill back. No cards required. Our client uses both MAC's PC's with no issues. Hope this helps. I'm not a wine drinker however a bottle of Patron would be acceptable
Blog Post

Value Prop Out of Alignment? Disruptors bet on that

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product instead of the means to the desired outcome the product provides. Can your deliverable be disrupted? Of course, it will be. One of the hardest things for any value-added sales and service organization. Is reacting in time when their customers become out of alignment with them regarding their value. They waste time arguing why continuing to deliver the past is better than anything the future could deliver to the present. A company becomes obsolete when it focuses on delivering the past to the
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Green House Data to Complete Phase 3 Data Center Expansion in Cheyenne Facility

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efficiency in mind, using custom indirect evaporative coolers, energy saving UPS units, and mandatory aisle containment systems to achieve a design PUE of 1.14 or lower. “We’re using lessons learned from the initial buildout and second data center floor expansion to inform our design and build process for the final two floors,” said Art Salazar, Green House Data Director of Data Centers and Compliance. “The new infrastructure will provide additional efficiencies and resilience. The modular
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Predictions for the Future of Document Management in Business

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to the formats chosen by all partners, without damaging the original file. 5. Multi-channel People in your company use different devices, such as PCs, laptops, tablets and smartphones. That is why they need to be able to access the document database on any given device, at any given time. The documents need to be formatted for different screen sizes and resolutions, so they are easily readable for both sales representatives on their phones, and accountants on computer screens. read the rest here
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Epson Unveils Four of the Fastest and Lightest Mobile Document Scanners

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automatically improve vendor name recognition. The receipt manager function can automatically extract data from receipts and invoices, and export to QuickBooks®Online or Excel, saving users time and eliminating the need for manual entry. “Epson designedthese new small, powerful and portable performers with business and home applications in mind, ensuring a scanning solution to specifically suit every on-the-go scanning need,” said David Hawkes, product manager, Scanners, Epson America. “Users have
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Banc Intranets Enhances its BancWorks® EmployeeIntranet with State-of-the-Art Document Management Engine; Improves HowFinancial Institutions Manage Access and Delivery of Information

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organization,” said Lynette Anderson, CTO of Banc Intranets. “As with all of our solutions, this update was developed by bankers for bankers, and we will continue to build upon this release as we collaborate with our clients and industry partners.” With its enhanced document management engine, financial institutions leveraging BancWorks can: Safeguard specific documents or internal materials to ensure users do not print or download critical information for use outside of the bank, which further ensures
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Tangoe Acquires MOBI To Become Global Managed Mobility Services Leader

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– Tangoe offers a modern, cloud-based, advanced-architecture technology platform. • Savings – Tangoe leads the industry in one-time, continuous, and total cost savings. • Global Reach – Tangoe serves the global needs of the largest, most sophisticated companies. • Customer Service – Tangoe has multiple quality initiatives delivering ever-better service for customers. Tangoe is the industry leader. They optimize more technology expenses and manage more technology assets than their next three competitors
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Online Tech Acquires Neverfail's Global Cloud Infrastructure Business

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company of Online Tech. The deal represents Schurz Communications’ commitment to growth in the cloud and managed IT services arena and offer greater access to cloud infrastructure with top-rated, 24/7 customer support and a full suite of complementary software services. “The Neverfail acquisition is an exciting step in Online Tech’s journey of growth. It demonstrates both the commitment and capabilities we have to enable business transformation and the modernization of critical infrastructure
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LRS Acquiring Drivve Inc.

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Drivve software functionality into our EOM software suite, we will dramatically expand our ability to support the digitization and business process improvement projects that exist in our customers' organizations." About Drivve Drivve offers innovative scan, print and document management solutions that streamline and improve document intensive business processes. With a customer base that includes SMBs, Fortune 500 Companies, education and government institutions, Drivve markets, sells, and
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Re: Ricoh challenge of the day

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Use PA6 instead the new Infinite. When Infinite gets certified by Ricoh, you can upgrade to it with nothing more than a few mouse clicks.
-=Good Selling=-
 
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Real Copier Sales

Real Copier Sales "A Sales Rep Sold a Ricoh MP C4504ex"

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For the past couple of years I've been posting short snippets of comments from me and our members about selling copiers.  These are posting in our weekly series below.

This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 15 Years Ago

I'm not sure how many are clicking the links to those stories, thus I thought I would start a blog series dedicated to our members and their experiences with selling copiers.

A sales rep sold a Ricoh MP C4504ex

So here's a new one that has me stumped.

A sales rep sold a Ricoh MP C4504ex to a real estate company. The company was hoping to bill back the realtors for copies and prints and have the  users authenticate via the key cards with the Ricoh QCA  and card reader.

Everything is great on paper but no one brought up to the rep (and they didn't involve their solutions manager , yours truly, on the initial conversation) that 60% of the realtors use macs and lo and behold QCA doesn't work with Macs at this time.

This landed in my lap 2 days ago and after a lot of looking I found out that Print Audit should be able to fix this, but it's still stuck in Ricoh QC  so we're looking at a few months before this is ready for prime time.

What I figured was maybe we could just do some sort of faux 2-step authentication for 90 days where:

Users would use the Ricoh print drivers with a user code to send jobs.

Badge swipe would only unlock the Ricoh.

Old-school Ricoh user codes would be turned on  so users would still have to enter their user code to completely unlock the device to retrieve print jobs or copy.

Not the prettiest way to make this work but for 2-3 months until Print Audit rolled out but it's the only thing I could think of to make this work.

Received a call this morning from a Ricoh engineer who shot me down this morning saying that if card authentication is turned on it turns off user codes so that idea is dead.

The only other idea I can think of would be PaperCut but as a Print Audit IUM partner just rigging something for 90-days or so would make this so much easier with out eating all of the reps profits. 

I'm fresh out of ideas on this, anybody else have anything? If it works I'll instruct the rep that we owe the winning solution a nice bottle of something to send over your way.

Thanks as always,

John Mooney

 
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PremiumMemoirs of a Copier Sales PersonProposals

Don’t Be Like Everyone else When Presenting Copier MFP Proposals (part five)

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  1. Add Graphics to your proposal

I understand we all add pictures/graphics of copiers and MFPs to our proposals.

However why not take it a step further and create your own image via AI. Pictures/images especially created with AI will show the client that you and your company are different. In most proposals we always want to tell clients what makes us unique and different.

At times I’ll use Night Café to create a special image. Don’t be like everyone else, be creative.

So pic's I used

 
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53 Million!

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Thanks to everyone throughout the years. Even though I've started the Print4Pay Hotel hotel back in 2003, I only started collecting web stats in 2013. I was floored when I started adding up the numbers.

 
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Hacked

Today's Hacked!

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Today's Hacked!

Lee County student Chromebooks hacked in ‘Cyber Monday prank’

  • Lee County, Florida
  • School district officials confirmed the incident's occurrence
  • 89,337 devices distributed across elementary, middle, and high schools
  • Identified involved students; further disciplinary action if more individuals implicated
  • School district ensured no personal information accessed or stolen during the incident

Ardent Health Services hit by ransomware attack, offline since Nov 23

  • Hospitals divert emergency care, provide limited services.
  • Certain surgeries halted, clinics operational but may reschedule appointments.
  • Data breach impact uncertain, investigation ongoing
  • 30 hospitals, 23,000 employees affected across six states
  • IT systems under restoration, no definitive timeline given

Two Hackensack Meridian hospital ERs diverting patients after a ransomware attack

  • ERs at Mountainside and Pascack Valley on divert status due to ransomware attack
  • Ardent Health Services working to understand and secure data, involving law enforcement and experts
  • Enhanced IT security measures being implemented
  • Patient care ongoing, but local EMS advised to divert patients temporarily
  • Other Hackensack Meridian hospitals unaffected by the incident

Hackers Hijack Industrial Control System at US Water Utility



  • US water utility's Industrial Control System hacked
  • Attack targeted water supply infrastructure
  • Severe potential for disruptions in supply/quality
  • Heightened concerns over ICS vulnerabilities
  • Likely investigations ongoing for cybersecurity measures

Fidelity National Financial investigating cyberattack that led to service disruption

  • Fidelity National Financial cyberattack under investigation
  • Service disruption prompts inquiry
  • Impact on operations being assessed
  • Company actively responding and implementing security measures
  • Potential financial and reputational consequences
  • Customers and stakeholders likely receiving updates

Japan's messaging app gets hacked

  • Top Japanese messaging app hacked (e.g., LINE)
  • Raises privacy and data security concerns
  • Reminder to update apps, use strong passwords, enable two-factor authentication
  • Check for the company's response and support for affected users

Ukraine states they hacked Russian aviation agency

  • Alleges hacking into Russian aviation agency
  • Information breach disclosed by Bleeping Computer
  • Possible repercussions on aviation security and diplomatic ties
  • Potential impact on Ukraine-Russia relations
  • Details yet to be fully confirmed or clarified

-=Stay Safe=-

 
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MSP & MSSP & IT Industry Notes

MSP, MSSP & IT Industry Notes for November 26th, 2023

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Sponsored by

November 27th, 2023

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.

Xerox enters into a first lien term loan credit

  • Xerox secured a $550m first lien term loan after buying Carl Icahn's shares.
  • The loan repays previous bridge loans and is supported by guarantees and asset security.
  • Major financial institutions arranged the loan, with terms until November 2029 and variable amortization rates.
  • Xerox's $542m purchase of Icahn's shares was initially financed through a new debt facility.
  • Xerox shares varied from $16.01 in September to a low of $12.10 in late October, recently closing at $13.62.
  • Xerox skipped Drupa 2024 but attended the Printing United Expo in Atlanta last month.

SonicWall Acquires Managed Detection and Response Services Tailor-Made for MSPs/MSSPs

  • SonicWall has acquired Solutions Granted, Inc., bolstering its cybersecurity offerings for MSPs with SOCaaS, MDR, and tailored managed services.
  • aligns with SonicWall's aim to empower partners with cost-effective threat defense solutions and automated services.
  • Leaders emphasize the need for MDR and integrated threat protection, catering to today's cybersecurity demands.
  • The combined services aim to provide automated threat identification across diverse customer environments, leveraging AI for efficacy

Cybersecurity Notes

  • Homeland Property Management Inc., headquartered in Kentucky, notified “hundreds of thousands” of tenants that their info was exposed after cyber attack.
  • Jeffco Public Schools of Colorado notified 90,000 students that their info was exposed after recent cyber attack.
  • Booking.com notified an unknown number of customers that their info was exposed after cyber attack.
  • Butte School District of Montana notified an unknown number of students that their info was exposed after ransomware attack.
  • Henry County Public Schools of Georgia notified an unknown number of students that their info was exposed after cyber attack.
  • Pacific Union College of California notified 56,041 students that their info was exposed after cyber attack.
  • Pulaski County Public School District of Virginia notified an unknown number of students that their info was exposed after cyber attack.
  • Decatur Independent School District of Illinois notified an unknown number of students that their info was exposed after cyber attack.
  • Beaverton Public School District of Oregon notified an unknown number of students that their info was exposed after cyber attack.
  • Butler County Government in Pennsylvania notified an unknown number of citizens that their info was exposed after cyber attack.
  • Intel Corp. announced new security vulnerability, named “Reptar”, in CPUs in desktop PC, mobile devices and some servers, and has issued a patch.
  • AMD Corp. announced new security vulnerability, named “CacheWarp”, in CPUs in desktop PC, mobile devices and some servers, and has issued a patch.
  • Financial Asset Management Systems, headquartered in Atlanta, GA, notified 164,796 patients that their PHI was exposed after data breach.
  • Southeastern Orthopaedic Specialists of Greensboro, North Carolina notified an unknown number of patients that their PHI was exposed after cyber attack.
  • St. Bernards Healthcare of Jonesboro, Arkansas notified an unknown number of patients that their PHI was exposed after cyber attack.
  • The Harris Center for Mental Health of Houston, TX notified 599,367 patients that their PHI was exposed after ransomware attack.
  • Truepill, aka Postmeds, headquartered in Hayward, CA, notified 2.36 million patients that their PHI was exposed after cyber attack.
  • Sutter Health of Sacramento, CA notified 845,000 patients that their PHI was exposed after ransomware attack.
  • Crystal Run Healthcare of Wallkill, NY notified an unknown number of patients that their PHI was exposed after cyber attack.
  • Otsego Memorial Hospital of Gaylord, Michigan notified an unknown number of patients that their PHI was exposed after cyber attack

CrowdStrike Brings AI-Native Cybersecurity to Small Businesses

  • CrowdStrike introduces Falcon Go, AI-driven cybersecurity solution tailored for small and medium businesses (SMBs)
  • Falcon Go aims to bridge the gap in cybersecurity defenses for SMBs
  • To mark its debut on Amazon Business, Falcon Go is offered at a reduced price during the Black Friday, Small Business Saturday, and Cyber Monday shopping weekend.
  • CrowdStrike sees Amazon Business as a crucial channel to reach millions of SMB buyers

directprint.io to showcase serverless printing at CITE 2023

  • Gathering CTOs, Directors of Technology, educators, administrators, and superintendents
  • event will take place in Sacramento, CA at the SAFE Credit Union Sacramento Convention Center between November 27 and 30
  • cloud-based print management's impact on simplifying school and district printing infrastructure
  • Supports 5,000+ printer models via Google Workspace and Microsoft 365

MSSP Alert Names CISO Global to 2023 Top 250 Managed Security Services Providers List

  • secures a spot on the esteemed MSSP Alert Top 250 Managed Security Services Providers list for 2023
  • Chosen for growth, innovation, and market impact
  • CISO Global's inclusion among the top 250 MSPs highlights its dedication to delivering cutting-edge security services globally
  • CISO Global, based in Scottsdale, Arizona, offers managed cybersecurity and compliance provider

Four Inc. Launches MSP Acceleration Program for Public Sector

  • announce the launch of the MSP Acceleration Program for Public Sector
  • Supporting MSPs in expanding within the government market
  • MSP Acceleration Program for Public Sector is a comprehensive support system tailored to the unique needs of MSPs
    • Tailored Contract Access: MSPs will have access to a portfolio of government strategic IT sourcing vehicles covering a vast majority of the federal, state and local agencies.
    • Expert Guidance: MSPs gain access to a team of seasoned professionals with a deep understanding government procurement processes and regulations. This guidance includes assistance in proposal development, compliance, and navigating the government contracting landscape.
    • Cybersecurity Compliance: Recognizing the critical role of cybersecurity in government contracts, this program equips MSPs with resources and training to meet the highest standards of security compliance required by the government.
    • Strategic Networking Opportunities: This program fosters valuable connections with key stakeholders in the public sector, creating avenues for collaboration and contract opportunities. MSPs will have access to Four Inc.’s extensive partner, manufacturer, and government network.
    • Dedicated Support: A dedicated account manager will be assigned to each participating MSP, providing personalized assistance in identifying opportunities, and potential networking connections.

Four Inc. Launches MSP Acceleration Program for Public Sector

  • Many companies flooded workplaces with tools for efficiency but didn't match them to employee needs, causing a mismatch.
  • Before heavy IT investments, organizations need clear success markers based on historical and real-time data.
  • Contextual insights are crucial to understand tech impacts, enabling better planning for growth, mergers, and updates.
  • IT leaders now connect tech issues to the bottom line, improving strategic planning by quantifying IT's monetary value.
  • Improved digital platforms help companies quickly measure and fix tech issues affecting employee productivity.

Atos set to continue delivering hybrid cloud and core infrastructure services for public healthcare in Western Australia with 5-year contract renewal

  • renews a 5-year, A$242M contract with WA Health’s Health Support Services (HSS) focusing on managed services, hybrid cloud, and infrastructure
  • delivers technology for digitalizing health records in Western Australia, maintaining high healthcare standards
  • Atos and HSS worked on transitioning and digitalizing WA Health ICT systems, involving private and managed public cloud services

Radware Signs Managed Security Service Provider Reseller Agreement with Feenix ...

  • signs MSSP reseller agreement with Feenix Communications Limited in New Zealand
  • Radware offers Cloud App Protection, Cloud DDoS Protection, and DefensePro® DDoS Protection tailored for various environments
  • Feenix becomes an MSSP reseller, combining Radware's security with their network solutions
  • Feenix provides secure network services; Radware empowers global enterprises.

Lock in on Cyber Security with ARCOA

  • IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
  • Data Destruction: Ensures sensitive data is completely erased from devices before disposal
  • Asset Remarketing: Resells refurbished IT assets to maximize value recovery
  • Recycling Services: Provides environmentally responsible recycling of electronics
  • Compliance & Reporting: Offers documentation and reporting to meet regulatory standards
  • Secure Logistics: Handles the safe transport of IT assets throughout the disposal process

Arlington IT firm announces second merger

  • Reported on arlnow.com
  • C3 announced its merger with Ingalls Information Security, a company based in Woodworth, Louisiana
  • consolidation aims to strengthen the company's position as a leader in the competitive IT solutions landscape

EY announces strategic alliance with BlueVoyant to help enterprises successfully deploy and effectively run Microsoft 365 E5 advanced security tools and solutions

  • announces a strategic alliance between BlueVoyant, a cyber defense company
    • Provides strategy, architectural design and implementation of cybersecurity remediation and managed services
    • Helps counter threats, manage vulnerabilities and reduce risk levels for enterprises and their vendor ecosystems
    • Streamlines cybersecurity program management using unified Microsoft software solutions and business platforms

Hospital admits its printers/MFPs were hacked

Tri-City Medical Center of Oceanside, California, announced it was hit by a cyber attack

  • During attack; “a note printed out of very printer at the same time and then everyone was running around shutting off printers”, according to article in San Diego Union Tribune newspaper
  • 100 employees were apparently laid off as a result of the attack
  • Has not yet stated how many patients had their personal medical info (aka PHI or protected health information) stolen as a result of ransomware attack by hackers
  • (did not state what brand of printers and MFPs that hospital uses)

FileHold Enhances Document Management System with New Features

  • Advanced full-text search for faster document retrieval
  • A user-friendly interface catering to diverse technical skills
  • Scalability to suit businesses of all sizes
  • Praised by consultants for scalability and user-friendliness
  • Commitment to comprehensive document management prioritizing security and efficiency

 
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This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 15 Years Ago

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Real Copier Sales

Funny Story from Jason R

Back in the days before email, I had designed a spreadsheet that did a long series of very complex calculations for our remote offices.

I had posted a funny story here several years ago, that I had to post again for the folks that never read it.
I installed and trained an Aficio 3035 yesterday to a Sheriff's Office. One of the ladies (who is a true blonde) was asking questions on the yellow key. I instructed her that before you make copies, to press the button to first clear any job that was previously run. I thought she understood that. When I was following up today.... go here for rest of article

Enjoy These awesome copiers threads from 15 Years Ago

History of Canon

Art Post (Guest) ·
research firm Gartner. The top maker was Ricoh Co (7752.T: Quote, Profile, Research, Stock Buzz) with a market share of 20.8 percent. Xerox (XRX.N: Quote, Profile, Research, Stock Buzz) ranked third at 19.2 percent. Other competitors include Konica Minolta Holdings Inc (4902.T: Quote, Profile, Research, Stock Buzz) and Sharp Corp (6753.T: Quote, Profile, Research, Stock Buzz). PAGE PRINTERS (mainly laser printers) - Hewlett-Packard was the top brand in 2007 with a market share of 42.6 percent in value
Topic

Digital Press Market Heats Up

Art Post (Guest) ·
presses might makeready faster between jobs than larger, higher speed offset presses. Well-known brands with high-speed sheetfed and industrial web machines include Xerox, Xeikon, HP, InfoPrint, Ricoh, Screen and Océ. Midrange devices would be found at Kodak, Konica Minolta, Océ, Ricoh and Canon. Unique application digital devices are offered by Agfa, Xanté and MGI, for printing lenticulars, envelopes and specialized substrates. Another unusual print engine is the Riso 5500, which uses inkjet printed
Topic

Xerox/HCL pairing holds promise of sales, savings

Art Post (Guest) ·
Xerox Corp., headquartered in Connecticut and a major part of the Rochester-area economy, has started working with an Indian outsourcing giant to reach new customers, offer new products and help it shed some of its own work force. Xerox's global agreement with HCL Technologies, announced earlier this month, has the two companies closely entwined. Xerox will turn to HCL to handle some of its midrange computing work as Xerox handles HCL's document management — essentially a variety of services
Topic

Fuji Xerox to expand into services

Art Post (Guest) ·
Fuji Xerox to expand into services By Alma Buelva Updated December 01, 2008 12:00 AM Picture being able to instantaneously translate any printed document in Japanese, Korean or Chinese characters to English using a flatbed scanner and a printer. Now envision being able to track any kind of changes, especially minute details, in original and revised drawings also using a scanner and a printer. At Fuji Xerox’s research and development labs in Japan, these are just two examples of the futuristic
Topic

Current Ricoh Printer Excel Sheet

Art Post (Guest) ·
See attached file
Topic

EFI Fiery Drives New Ricoh Production Printer

Art Post (Guest) ·
,unmatched quality, and powerful variable data printing (VDP) features to increase return on equipment investment for Ricoh customers in print for pay, reprographic and graphic arts production environments, as well as service bureaus and direct mail companies. The RICOH Pro C900 is on display in Ricoh's booth 1775 at Graph Expo (through Oct. 29, McCormick Place). "EFI and Ricoh have a long standing, successful relationship, which is now taken to a new level with the exclusive Fiery-driven RICOH Pro
Topic

The Processors add The Canon imagePRESS C7000VP Digital Color Press to Their Fleet of

Art Post (Guest) ·
their long list of clients in the southern California area. The Canon imagePRESS line, which began shipping in July 2007, represents the largest single engine R&D investment in Canon's history. Capable of printing images up to 1200 x 1200 dpi resolution with a superior level of quality, the imagePRESS C7000VP maintains engine speed regardless of media weight, including letter-sized print speeds of 70ppm on media up to 110lb cover stock. “There are many commercial print companies facing
Topic

Ricoh Americas Corporation Names Mark Minshull Chief Technologist

Art Post (Guest) ·
Ricoh Corp. Press Release Ricoh Americas Corporation today announced the promotion of Mark Minshull to vice president and chief technologist. In this newly created role, Minshull will oversee Ricoh’s solution technology vision across all business units. Minshull will also continue to serve as vice president of Ricoh Americas Corporation’s Technology Center, which supports major-account sales activities and software product development in the Americas. “Mark has been instrumental in helping
Topic

Ricoh 2470 & PS

Art Post (Guest) ·
Can this system print from a MAC network?????
Reply

Re: MP1350 cpp

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IKON at about the time of the Ricoh merger announcement sold two Canon IR7105 units to a PIP Printing location in Jackson, MS with a click charge of .0397, single click 11 x 17. Go figure.
Reply

Re: Ricoh cuts Jobs

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We started as a Ricoh dealer under our first owner, but to keep another dealer from coming in down the street, we took on the Savin line. The other advantage was that we were getting installs for Ricoh and Savin major accounts. Even after Ricoh left us, we are still getting Ricoh major accounts shipped in here. The disadvantage now is that the Canon dealer bought the Lanier dealer.
Topic

(Video) Ricoh C900 Pro

Art Post (Guest) ·
Ricoh c900 Uploaded by opfr
Topic

Old Copier Commericals (Video)

Art Post (Guest) ·
Topic

Ricoh Introduction of GlobalScan NX Office Edition (OE)

Art Post (Guest) ·
Ricoh Americas Corporation is pleased to announce the immediate availability of the New GlobalScan NX Office Edition (OE) and Serverless release of the Next Generation of GlobalScan. GlobalScan NX OE with Ricoh’s Aficio Multifunction systems allow users to scan and deliver documents through the network to email, network folders or any Enterprise Document Management system driving business processes and transactions supporting Extensible Markup Language (XML). GlobalScan NX is designed for
Topic

New Sharp MX-C301_MX-C401 Pricing

Art Post (Guest) ·
See attached file
Reply

Re: The Processors add The Canon imagePRESS C7000VP Digital Color Press to Their Fleet of

Art Post (Guest) ·
Canon imagePRESS line, which began shipping in July 2007, represents the largest single engine R&D investment in Canon's history. Capable of printing images up to 1200 x 1200 dpi resolution with a superior level of quality, the imagePRESS C7000VP maintains engine speed regardless of media weight, including letter-sized print speeds of 70ppm on media up to 110lb cover stock. “We’re excited about the impact the imagePRESS line is having within the commercial print industry. For companies like
Reply

Re: Ricoh cuts Jobs

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I must be missing something, but I don't see where this post is pointing fingers at Lanier. We were a Savin and Ricoh dealer for 16 years, but last year Ricoh took away our Ricoh line because we could not continue to meet quotas for both Ricoh & Savin.
Reply

Re: Ricoh cuts Jobs

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John....what advantages were there to be both a Savin and Ricoh dealer....am I missing something?
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Re: Ricoh cuts Jobs

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At one time we were also both a Savin and Ricoh dealer. The advantages we found were having two support structures, "another line" we could submit as a "competing bid", and simply having a second line. Surprisingly, I spoke to some customer who told me "I'll never have another Ricoh in this building, I hate them! oh, Savin? sure, that's fine" and vice versa.
Reply

Re: Ricoh cuts Jobs

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We had those same issues of customers not wanting this line or that line, and remember at one time the serial number plates had one for Ricoh and one for Savin, so you couldn't order one machine and put a different sticker on it as you can now. Our main issue was we didn't want another dealer to move in and compete for the Major Account deals. But as you said, there were two structures you had to deal with.
Reply

Re: Ricoh cuts Jobs

Art Post (Guest) ·
Thats fuuny about the person hating the ricoh and getting Savin, I have had the oppo, with the person hating the savin and getting a ricoh.
Reply

Re: Ricoh cuts Jobs

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I'm curious...were there ever differences in pricing between Ricoh and Savin? I'm sure there were differences because of promotions due to excess inventories etc. but could you habitually get lower pricing from one or the other?
Reply

Re: Ricoh cuts Jobs

Art Post (Guest) ·
I had heard before Savin had Aficio League points and spiffs, there system were substanstially lower than Ricoh boxes.
Reply

Re: Ricoh cuts Jobs

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Savin had signed us up at their 5+ pricing so yes we did get lower pricing than Ricoh. The only way Ricoh would give us lower than 1st column was to sign up on the commitment programs. The boss didn't want to because if the quota's weren't met, then we would be charged back for the difference.
Reply

Re: Ricoh cuts Jobs

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As for substantially lower pricing, I wouldn't say that much, but it was an advantage over Ricoh without signing a commitment form. Savin didn't use the Aficio League points like Ricoh did, but they did offer a credit card program that was similar to Aficio League points but the points were put on the credit card as 1 point for 1 dollar. Credit limit on the credit card was $50 that you had to pay back, but points were not paid back, but could be used to pay a balance on the credit limit.
Reply

Re: Ricoh 2470 & PS

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A "Mac" network? As in a network with Macs on it? Sure... Here... http://tinyurl.com/ricohsp2470
Reply

Re: Ricoh Trivia III

Art Post (Guest) ·
RicohFlex 111 is the correct answer!
Topic

Marlin Business Srvcs Hit Hard

Art Post (Guest) ·
Marlin Business Srvcs Hit Hard Posted Tue Nov 25, 10:13 am ET Posted By: Neena Mishra Marlin Business Services Corp. (MRLN) is a provider of equipment financing to small businesses, through its principal operating subsidiary, Marlin Leasing Corporation. MRLN was founded in 1997 and went public in November 2003. The company finances over 70 categories of commercial and industrial equipment; though the bulk of its portfolio is office equipment, including copiers, telephone systems, computers and
-=Good Selling=-
 
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Generosity And Gratitude... The Gifts That Keep On Giving.

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What's forever old is forever new.

Orison Swett Marden was an American inspirational author who wrote about achieving success in life and founded SUCCESS magazine in 1897.

To quote Orison,

“We must give more in order to get more. It is the generous giving of ourselves that produces the generous harvest.”

Can a generous giver of heart succeed in a sales world riddled with unscrupulous, fake, and disingenuous people?

Is the act of generosity, the secret to long term sales success?

What does it mean to be truly generous?

Does one act generously because they truly want to help other people, or for the attention and approval?

"Use your voice for kindness, your ears for compassion, your hands for generosity, your mind for gratitude, and your heart for love."
Susan Ballinger

I ask you to stop for a moment, reread the above quote, and now think about your clients.

Are you using your voice for kindness?

Are you using your ears for compassion?

Are you using your hands for generosity?

Are you using your mind for gratitude?

Are you using your heart for love?

Deep stuff and it should be. Your clients are the lifeblood, the conduit to your long-term sustainability in sales. So, my question to all of you...

Why do so many in sales struggle to be givers of heart with their clients?

I listen to and follow the message of the Craig Groeschel Leadership Podcast. I am inspired by his message because it ties directly into my values and the values here at Selling From the Heart.

In his recent message titled the Generosity Plan, 3 Qualities of Generous People, Pastor Craig Groeschel shared:

  • Generous people give willingly
  • Generous people give proportionately
  • Generous people give sacrificially

You can watch his entire message by clicking the hyperlink above, but to paraphrase his message...

If you only give spontaneously, you will never be great at generosity.

There is a massive difference between giving and being generous. As giving is actually an action, but generosity is a mindset.

Giving is what we do, generous is who we are.

I ask you to reflect upon the above message, and now ask yourself... What can I do to close the gap between my actions and my intentions?

One person gives freely, yet gains even more; another withholds unduly, but comes to poverty. A generous person will prosper; whoever refreshes others will be refreshed.
Proverbs 11:25

Again, I'm asking you to think about your clients as you imagine generosity and gratitude as seeds. You sow these seeds by giving freely, whether it’s your time, resources, or kindness.

Just like planted seeds germinate, grow, and yield a bountiful harvest, your generosity will trigger a tangible chain reaction with your clients.

There is one who scatters, yet increases more; And there is one who withholds more than is right, but it leads to poverty.
Proverbs 11:24 (NKJV)

GENEROSITY AND GRATITUDE... IT'S A CHOICE

We all have choices. I 100% believe you are responsible for how you show up.

It's not your manager, leader nor your company's responsibility, it's yours.

Therefore, how are you showing up for clients?

How are you showing up for your friends, family and even the company you work for?

Are you proactively leading your life with gratitude and generosity, or are you randomly reacting to it? Stop for a moment and think about what I just said.

When you choose to plant the gratitude and generosity seeds, you will reap the massive revenue harvest that follows.

The words of Robert Louis Stevenson offer the perfect analogy.

Don’t judge each day by the harvest you reap but by the seeds that you plant.

Your daily actions define you. Therefore, what are you planting?

What you plant becomes your pathway to progress. The small daily seeds of gratitude and generosity soon blossom into tomorrow's revenue harvest.

Again, you all have choices. When it comes to your clients and your relationship with them, becoming generous and expressing your gratitude builds relational strength.

This shows you care. Here at Selling from the Heart, we refer to this as giving a rip.

Expressing gratitude reciprocates the kindness shared and felt in your relationship.

Expressing gratitude celebrates the positive in your relationship, bringing the both of you closer together.

Expressing gratitude opens the door to more relationships.

Expressing gratitude helps you network with your clients.

Expressing gratitude paves the way for more future acts of kindness.

“True generosity is an offering; given freely and out of pure love. No strings attached. No expectations.”
Suze Orman

GENEROUS PROFESSIONALS GIVE OF THEIR MIND

In times of uncertainty, it's no surprise that kindness, compassion, gratitude and generosity become really good for our immune system.

Adopt this type of a mindset and your sales world will dramatically shift.

What's inside your heart?

The more you give of yourself the more you find yourself.

In the weeds of chaos, we must be willing to give. What's does a relationship with your clients look like without giving and becoming generous?

A relationship is a two-way street. Don’t just talk about yourself to your clients, truly give yourself to your clients. And don’t be shy about it.

  • Are you willing to give of your knowledge?
  • Are you willing to give of your time?
  • Are you willing to give of your resources?

Let's all think for a moment... Would small acts of generosity, thoughtfulness and kindness make a difference in the lives of your client's?

GENEROUS PROFESSIONALS GIVE OF THEIR HEART

Heartfelt professionals focus on making a real difference while having a positive impact on others.

Heart is a place where one develops and gains strength. Those who embrace their heart will grow in purpose, profit and impact. Those who embrace heart will strengthen their client relationships with many stakeholders, producing long-lasting results.

To give of your heart, you must commit to serving others. This means you must walk, talk, live and breathe every aspect of a servant.

If you struggle to become transparent with yourself then you will struggle being transparent with your clients.

Heartfelt professionals are humble, genuine and sincere. They roll up their emotional sleeves.

These professionals measure success not by their commission check but on the impact they've made on their clients.

  • Compassion over commission.
  • Empathy over empty suits!

Right now, at this very moment, I guarantee your clients are asking so much more of you than they ever have before. They're holding you to a higher degree of accountability.

If you fail to nourish and continually bring your mind and your heart to them, I flat out guarantee that somebody else will eagerly step right in.

What would happen if you got to the heart of what matters with your clients?

Stop reading this for a moment, grab a sheet of paper, write down and answer the following:

What are three ways I can connect at the heart level with my clients?

ARE YOU COMMUNICATING WITH GENEROSITY?

Take a moment and reflect upon these questions...

  • When's the last time you thanked your clients for doing business with you? And I mean sincerely thanked them for doing business with you.
  • When's the last time you thanked your clients because they put their trust in you?
  • When's the last time you thanked your clients for the opportunity to serve them?
"No one who achieves success does so without acknowledging the help of others. The wise and confident acknowledge this help with gratitude."
Alfred North Whitehead

Heartfelt professionals acknowledge that gratitude ignites relational growth which in turn drives gains in real revenue.

Some of the best people I know, have a healthy appreciation and an overwhelming abundance of gratitude.

They're committed to practicing gratitude daily. They communicate it daily. They live a thankful lifestyle.

Hang around me long enough and you will hear me drop a quote from Don Barden and his book, "The Perfect Plan".

The elite 1% lead themselves as servants. They know the answers to these three questions before they ever make a presentation to a client or those they lead...

"If I am to serve this person, will it be right for them personally, professionally, and in their spirit?"

Don goes onto say,

"If so, then and only then will I present myself to them with an attitude of gratitude, real education, and ease of doing business, because that is what servants do."

What is your attitude towards gratitude?

Gratitude and generosity drive real revenue growth that is sustainable and will stand the test of relational time.

THE GIFT THAT KEEPS ON GIVING

This is the power behind generosity and gratitude. When you mindfully practice generosity, you soon meet with its joyful, healing power.

When you commit your heart and mind to generosity, this will allow you to see things from the point of view of what you have and what you must give, instead of seeing it from the perspective of what you don’t have and desperately want.

Being generous is inherently not about us.

Generosity and gratitude are not random acts to help get you noticed. It's something you cultivate daily.

Think about your clients...

  • Be generous with your attention when you’re listening to them.
  • Be generous in celebrating their happiness.
  • Be generous with your compliments and praise for them.
  • Be generous with your unconditional respect for them.
  • Be generous with your willingness to be helpful as you guide them to better business.

I will leave you all with this to think about...

Good will come to those who are generous and lend freely, who conduct their affairs with justice.
Psalm 112:5

James works with a large financial services organization responsible for developing sales and sales leadership training content and 1:1 professional coaching at various levels. James has spent 25 years leading sales teams with a coaching, training, and teaching slant. Over the years, he has developed expertise in adult learning, overcoming personal mental blocks, professional coaching, and leadership. In 2016, he ramped up his learning journey by joining the John Maxwell Leadership Certified Team, where he received professional coaching, Leadership, Speaking, and DISC certifications. His mission is To create significant impact, positive change, and superior results in others. James published his first book, Break the Cycle: The 8 Essentials of Effective Sales Leadership, last November.

SHOW SUMMARY

Join myself and Darrell Amy on the Selling From the Heart podcast, where authenticity and trust in sales are the focal points. In this riveting episode, seasoned sales strategist James Hoard shares insights from his 25 years of experience in sales and leadership. The discussion delves into the core principles of effective sales leadership outlined in his book, "Break the Cycle: The Eight Essentials of Effective Sales Leadership." From the importance of a coach-first mentality to the significance of observing and guiding sales teams, James reveals invaluable strategies and personal anecdotes that define authentic sales leadership. Aspiring sales leaders will discover actionable advice and key takeaways for nurturing their leadership skills.

KEY TAKEAWAYS

Genuine Desire to Help: Selling from the heart means having a sincere desire to assist and support clients authentically.

Eight Essentials of Effective Sales Leadership: These essentials encompass crucial aspects such as having a coach-first mentality, observing and understanding team performance, and adopting foundational leadership practices.

Leadership Book Recommendations: John Maxwell's "Developing the Leader Within You 2.0" and "The Road Less Stupid" are recommended reads for sales professionals aspiring to enhance their leadership skills.

Salespeople Transitioning to Leadership: Aspiring leaders in sales should focus on foundational leadership skills, ask key questions about their leadership style, and seek mentorship.

HIGHLIGHT QUOTES

"Coaching is about an authentic conversation, authentic relationship where I, the coach, ask questions to help you self-assess what's happening so you can determine your best path forward."

"If you're a sales leader, you must see your team execute. Observation based on evidence is crucial in understanding your team's performance."

"Salespeople should read leadership books; it helps understand the minds and hearts of leaders, which is valuable in sales interactions."

Learn more about James F. Hoard:

LinkedIn: https://www.linkedin.com/in/hoardjames/

Link to book: https://www.amazon.com/Break-Cycle-Wi...

Learn more about Darrell and Larry:

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

Larry's LinkedIn: https://www.linkedin.com/in/larrylevi...

Website: https://www.sellingfromtheheart.net/

Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.

Please visit Barnes and Noble to order your copy of the rerelease of the Selling from the Heart book.

https://www.barnesandnoble.com/w/sell...

SUBSCRIBE to our YOUTUBE CHANNEL!

https://www.youtube.com/c/sellingfrom...

Please visit WHY INSTITUTE:

https://whyinstitute.com/

Please go to WORK BETTER NOW:

https://www.workbetternow.com/

Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/d...

Check out the 2023 Authentic Selling Challenge:

https://authenticsellingchallenge.com/

Get your Insiders Group FREE PASS here:

https://www.sellingfromtheheart.net/f...

 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago

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This Week in Copiers Ten Years Ago

Last Week of November 2013

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales

I can be heard mumbling, "why do people just not call you back anymore", or "if you don't want to talk to me, just send me an email, I'm a big boy", "all day on the phone and I got nadda, nothing"....read more here

Check These Great Copier Threads from Ten Years Ago This Week



Can A Copier Number Pages?

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print drivers offer page numbering. I just downloaded a Canon UFR print driver and as promised the pagenumbering feature is there (see image on left), I had downloaded some of the newer Ricoh print drivers and was surprised that I was not able to find a feature inthe printer driver to enable page numbering!! I know years ago, this was a staple feature with the Ricoh RPCS print driver. Seems Ricoh may have eliminated this feature. When in doubt ask your Professional Imaging Rep and if you're in need
Topic

Konica Minolta Further Enhances Clean Planet Program

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Planet Program helps reduce the overall ecological footprint via a streamlined return and recycle process. Whether relying on a single desktop printer, a complete fleet of bizhub MFPs, or professional bizhub PRO or bizhub PRESS production print systems, customers can return and recycle all major consumables-including toner cartridges, imaging units, waste toner bottles, developer/developer units and drums-for all Konica Minolta models without any shipping or processing costs. Further improving upon
Blog Post

10 or More Reasons of Why to Lease Copiers & Printers

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, current CPC , supplies on printers, current lease, productivity options they can have. Do they ever go to Kinko’s or Staples for copies? If you can show the customer a little savings then most likely you will get the order. The above information has been gathered over the years and probably represents some information that I gathered from various web sites over the years, which I've incorporated in to this blog. -=Good Selling=-
Blog Post Premium

31 Ways to Close More Sales (#16 of 31)

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There was an interesting blog that I picked up today, in that blog it spoke about how the CIA Xerox collaborated on spying on the Soviets. This was done with spies becoming copier techs and then while they were working on the Xerox copiers that would out a camera in the copier to capture a picture of every copy that was produced! On to number 16! 16. Either Or Close: Been doing this for years! With this technique you always need to present two different systems or solutions to the customer
Blog Post

A Special Print4Pay Hotel Thanksgiving

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Back in 2003, I still can't believe ten tears have slipped away that quickly,I started a small community for Ricoh copier sales people. The platform was an MSN Community (remember those), the first reason for starting the community was that after being in the business for 23 years I still couldn't get information about the Ricoh products in a timely manner and the thought of having someone call you back because you needed the information that day was non-existent. The second reason was that
Blog Post

8 Tips to Help You Buy or Lease a Copier

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the sales person that you trust, thathas the best support, the best people and the least turn over of employees. Local Authorized Dealers can have more that one brand to offer and they can choose which copier/mfp or software solution is best for you. Typically Manufacturers Direct branches will only offer their brand or their software solution and it just might not be the best fit for you. You can think of it like buying car insurance you can go to the agent that reps for Prudential, Allstate
Comment

Re: Ten Reasons Why I'm Still Enamored With the Copier Industry!

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market is good, Financial Planners do well when the markets are trending upward, etc. but most of them have nowhere to go when their markets tank. Our market never tanks. * We don't have collection issues that many industries have. We are at the top of every company's payee list because no matter how bad things get, they still need their copier so they have to keep us paid up. * We are not at the mercy of whoever happens to walk through our door like retail sales or auto sales.
Topic

Nuance surveys first for Document Capture

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Document Imaging software portfolio includes Equitrac and Copitrak print management and cost recovery software, Nuance eCopy ShareScan scanning and workflow solutions, and Nuance OmniPage, PaperPort, PDF Converter Professional and eCopy PDF Pro Office desktop applications. Nuance has global channel partnerships with nearly every MFP and scanning vendor, including Brother, Canon/OcÉ, Fuji Xerox, HP, Kodak, Konica Minolta, Kyocera, Ricoh/IKON, Visioneer and Xerox – each of which currently sells
Topic

Toshiba Appliance Business Results Improving in 2013

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oshiba said first-half income deteriorated in its Home Appliances segment, as well as in its Digital Products segment. The company said both segments saw significant improvements compared to the previous quarter. Toshiba Corp.'s Home Appliances business segment reported net sales in the first six months of fiscal year 2013 of 313.8 billion yen (approx. $3.1 billion), up 8% from the first half of fiscal 2012. Toshiba said the Home Appliances segment recorded an increase in overall sales as its
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Family photos are Americans' most valuable documents, Ricoh survey says

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photos that are still in paper form, take a minute to organize them, scan them, but don't stop there. Duplicate the electronic files too, saving the files on an external drive and maybe putting any precious prints in a safe-deposit box," said Terrie Campbell, Vice President, Strategic Marketing, at Ricoh Americas Corporation. "This joyful time of year is a good time to make a New Year's resolution to safeguard what's most important to you." The paper paradox It's interesting that 87 percent of
Blog Post

Why Should I Buy a Copier Rather Than Lease It?

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With net new customers that have never leased a copier this is probably the top question that gets posed to me each and every month. There are many advantages to leasing, you can go check out my recent blog "10 or More Reasons of Why to Lease Copiers Printers" , but before you click that link read more about my number one reason why you should not buy a copier. "Trapped in Technology" , I refer to this phrase all of the time when I'm posed with the question about leasing or buying a copier
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Bizhub C7000 Configuration Sheet.pdf

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"the era of the copy paper salesman is over"

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So, I thought I would repost this article for all to read and to hear from others about the statement "the era of the copy paper salesman is over". This article was co-written by Don Broekelmann , Executive VP of Brand Management at Influence Co . B2B sales used to be much simpler. If you needed a copier, you called Xerox, and the company happily sold you one, along with a maintenance plan. Transactions were cut-and-dried, and suppliers cared much less about partnering than they did about
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At the height of the Cold War, Xerox was one of America's top spies.

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a home-movie camera into the copier. Every two weeks, the servicer cleaned the Soviet copier, pulled out bugs, and walked off with negative images of documents such as the identity of Russian spies all over the globe. Eventually, the CIA began to install these surreptitious cameras into the Xerox machines in embassies of both enemies and allies. Imagine if those countries had known that the same machine that relieved them of carpal tunnel syndrome was silently sending their secrets to Washington
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selling_cloud_backup_ebook.pdf

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Colorado churches say they fell victim to copier scam

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. We called him multiple times, there was excuse after excuse after excuse and ultimately he just disappeared,” said Pastor Smith. But the Fox31 Denver investigative team found Mosher was not gone for good. The copier salesman opened a new business in Parker called Gift Wrapped Copiers International. According to Gift Wrapped Copiers’ web page, the company boasts about a “gifting program” where Mosher donates copiers to churches. We tried to track down Mosher at the office, but only found a
Blog Post

Canon & Oce "Was this a good deal or a not so good deal?"

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members expressing there views about the sale. I tried to embed the poll, however it's not working please follow this link for the poll. Canon Oce "Was this a good deal or a not so good deal" . -=Good Selling=-
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Spicers sign agreement with Mimaki

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includes trusted brands such as EFI, Rollsroller, Fotoba, Canon and Kala Laminators. Mimaki is yet another brilliant addition and a good fit for Spicers. The range includes but is not limited to: JV400SUV The JV400SUV sounds like it belongs in a car-yard, but rest assured it is a printer and a fantastic one at that. Combining the flexibility of solvent printing with the durability of UV-cured inks, the result is smooth, glossy prints with high resistance to scratching and weathering. With fast drying
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Confused About Selling Cloud? Start with These Two Services

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No matter which channel research groups you follow, there is a lot of corroborating evidence that IT is moving to the cloud at an impressive rate. In fact, a study conducted by MarketsandMarkets revealed that the cloud storage market, inclusive of backup and recovery , will reach $46.8 billion by 2018 at a CAGR of 40.2 percent. Within the channel, however, there’s still a lot of VARs that have yet to tap into the recurring revenue earning potential of selling cloud solutions and services. In

RICOH Facilitates Global Invoice Automation for Booking.com

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Booking.com has grown rapidly since its founding in 1996 and continues to do so. The purpose of Booking.com is to allow their customers the most efficient and cost-effective way to search through the site and then let them book as easily as possible. To facilitate this strong growth and at the same time relieve the pressure on the Accounts Payable team, Booking.com has partnered with Ricoh for the global automation of the entire process of invoice processing. Booking.com is a subsidiary of
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Re: Top 5 Copier sales tricks of the trade

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I noticed a Konica Minolta poster on "Dan's" wall. I wondered if this was great use of subliminal advertising...Dan being a scum-of-the-earth copier salesrep for Any Copier Company who obviously sells Konica Minolta because of the poster on the wall. By going to m-press.biz, the website of the advertiser, I find out that they are a Konica Minolta dealer. Subliminally, they have slammed the manufacturer they represent.

MAR Graphics Increases Digital Print Capacity

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Tuesday, November 26, 2013 Valmeyer, IL – MAR Graphics recently completed the installation of a Xerox iGen4-26”, and is the first to take advantage of the color precision and speed of the new Xerox Color 8250 Production Printer. Capitalizing on the growth in variable data and digital color printing, MAR upgraded their fleet of color digital print engines to two new, full color devices. MAR Graphics utilizes the larger 14.33” x 26” sheet size of the iGen4-26” to more efficiently serve their
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reselling_cloud_services.pdf

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Member

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Re: At the height of the Cold War, Xerox was one of America's top spies.

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wow, good ole spies became copier tech or copier techs became spies, either way you slice it, it's a good read.
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Re: SC899

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More info...we can reproduce this problem from http://www.newyorklife.com/products/life-insurance/ When printing to a Savin C4040 (and others) using the PCL5 or 6 the print job either doesn't print and hangs at the MFP or on other products throws an SC899. This does not happen when using the PostScript driver. We have an HPLJ4000 and it prints fine. This has been reprocuced from IE8 and 9. I'm going to put in a ticket with Ricoh, but I can't believe no one has seen it. We have several
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U.S. Department of Energy Selects PARC to Develop Harsh Environment Adaptable Thermionic (HEAT) Sensor

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Novel Sensor to Monitor High Temperature Systems such as Power Plants, Propulsion Engines, and Aerospace Structures PARC, A Xerox Company, announced it has signed a $1.8 million contract with the U.S. Department of Energy (DOE) to develop and demonstrate PARC’s Harsh Environment Adaptable Thermionic (HEAT) sensor monitoring platform for long-term operation in environments with 750°C – 1600°C temperatures, pressures up to 1000 psi, and gaseous environments consisting of hydrocarbons, oxygen
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Kodak Installs First Kodak NEXPRESS SX2700 Digital Production Color Press with Long Sheet feeder in Poland

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Legra printing house has commissioned Poland’s first digital production color press, the Kodak NexPress SX2700 Digital Production Color Press with a Long Sheet feeder. The latest Kodak Solution chosen by this rapidly growing Krakow printer, one of Poland’s largest producers of calendars, books and a wide range of printed materials, joins a Kodak Magnus Q800 Platesetter, together with Kodak Prinergy Workflow and Kodak Insite Prepress Portal Systems. The investment was made on the basis of the
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Fujitsu Introduces Its Next Generation Workgroup Scanner Line ...

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SUNNYVALE, Calif., Nov. 25, 2013 /PRNewswire/ Fujitsu , the market leader in document imaging scanners, today announced the availability of its next generation, high performance workgroup scanning solutions designed for small and midsize businesses (SMBs), and front-office and distributed scanning applications. The Fujitsu fi-7160, fi-7180, fi-7260, and fi-7280 succeed its best-in-class and top-selling workgroup predecessors the Fujitsu fi-6130Z, fi-6140Z, fi-6230Z, and fi-6240Z offering new
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Re: Automatic Meter Reads

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The best system we have is the Canon ImageWare Remote which no matter where the device is placed on the network. This works as long as the necessary ports are open. Which we have seen them to be open in all but the most secure networks, The other systems we use, UniFLOW, PrintFleet, ImageWARE EMC all work OK being the customer's firewall, but require us to setup a subnet or sometimes specific IP Addresses for these to get accurate meter reads. The problem is that networks are very rarely static
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Re: Automatic Meter Reads

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Yeti, When you have a one size fits all, take it or leave it solution you will often get a "no thank you" response from your more secure customers (Finance, Health Care, Etc.). Customers like options! Hell, I like options! Our first choice for automating meter reads is Canon's ImageWARE Remote (for the reasons described above), Our second choice is PrintFleet, the DCA software can be configured for subnets to be scanned, and it automatically reports the meter reads to a Server in the cloud
-=Good Selling=-
 
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This Week in the Copier Industry 5 Years AgoWhat I Want from Ricoh for Christmas

This Week in the Copier Industry 5 Years Ago

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This Week in the Copier Industry 5 Years Ago

Last Week of November 2018

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Real Copier Sales

We're all in this together. This is a full-blown, four-alarm holiday emergency here.  I want a 36 inch color wide format MFP that uses color toner, and none of the wishy washy clogging gel ink technology. More and more clients are asking for color for the AEC market..more here

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Ricoh introduces Healthcare Direct Services, providing an interoperable, secure fax alternative for more reliable healthcare communications

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MALVERN, Pa. , Nov. 28, 2018 /PRNewswire/ -- Ricoh USA , Inc. today unveiled RICOH Healthcare Direct Services, an interoperable, secured and reliable fax alternative for healthcare organizations that optimizes patient and staff satisfaction by automating and digitizing communications. The service helps reduce clerical errors, improve security and drive cost savings by eliminating the need for fax's paper steps. Leveraging Ricoh's proven technologies and consulting expertise, RICOH Healthcare
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Konica Minolta Strengthens Workplace of the Future Offering with the Launch of the Acuant i-Dentify 150 Scanner to Confirm Visitor Identity

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( www.reshapework.com ) with its expansive smart office product portfolio from IT Services ( All Covered ), ECM, Managed Print Services and industrial and commercial print solutions.Konica Minoltahas been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 11 consecutive years, and is proud to be ranked on theForbes 2017 America's Best Employers list. The World Technology Awards recentlynamed the company a finalist in the IT Software category. KonicaMinolta, Inc. has
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Konica Minolta Announces New Senior Vice President, Human Resources

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-class’ multifunction printers and production presses.” “Konica Minolta’s brand and culture shows a clear commitment towards leveraging organizational talent as a competitive advantage,” said Ringwood. “I am excited to continue to advance the employee value proposition to further this world class organization.” About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the Workplace of the Future ™ ( www.reshapework.com ) with its expansive smart office
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Konica Minolta’s Dispatcher Phoenix Recognized as a Top Business Solution

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variety of pre-scan options including automated document separation. About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the Workplace of the Future ™ ( www.reshapework.com ) with its expansive smart office product portfolio from IT Services ( All Covered ), ECM, Managed Print Services and industrial and commercial print solutions.Konica Minoltahas been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys
Blog Post

To Ricoh "What I Want for Christmas 2018"

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page with all of the Ricoh printers. 9. I could really use A4 black and color MFP's that have stapling, while you're at it can you also give us faster black A4's. Maybe 75ppm - 90ppmm please! 10 . Mynext to lastwish is that you can bring us tri-fold feature for all of our color MFP's. 11. Dagnabit, I've asked for this for quite some time and you've never listened. I want a wide format copier/printer/scanner with an automatic document feeder! It only has to hold 20 pages. If you can do it for fax
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Pacific Office Automation Receives ACDI Owner’s Award

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distributors, carrying brands such as Sharp, Konica Minolta, Ricoh, Lexmark, Xerox, Muratec, Canon and HP copiers, printers, faxes and multifunctional devices. POA believes in providing custom print solutions that are fast, efficient and secure so customers can confidently say, “Problem Solved.”
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Ricoh sets out ambitious growth plan

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the booth was a direct-to-garment printer developed following its acquisition of AnaJet. Since then, Ricoh has moved into other new areas, including printing onto large, three-dimensional objects with the acquisition of LAC Corporation. LAC’s systems can print directly onto cars, trucks, aircraft, tyres and glass bottles. The vast majority of sales are currently in Japan, and Ricoh insiders see a great opportunity to expand that to other markets using Ricoh’s network. The same thing applies for
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Ricoh unveils Pro TF6250 wide-format flatbed printer

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read the article here
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Keypoint Intelligence Analysts Honor the Best Document Imaging Software Solutions Tested This Year with Pick and Outstanding Achievement Awards

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solutions (not all products are sold in all regions): CANON THEREFORE 2018 Outstanding Information Governance Solution CANON UNIFLOW ONLINE Outstanding Cloud Output-Management Solution DIGITECH PAPERVISION CAPTURE R90 Outstanding Data Capture Workflow Solution DOCUWARE 7 Outstanding Content Workflow Management Platform KONICA MINOLTA BIZHUB EVOLUTION Outstanding Cloud Document-Services Platform KONICA MINOLTA BIZHUB LEGAL V2 Outstanding MFP Solution for Legal LEXMARK CLOUD SERVICES Outstanding Print
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EFI Announces New Nozomi Print Capabilities at All4Pack Paris

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are key; POP mode reduces the color gamut slightly, without a significant difference in the final appearance, and is ideal for photographic printing where ink saving is an important criterion; ECO mode works with a restricted color range and the lowest possible ink consumption. It is intended for printing packaging where lower cost is a critical factor. Even when using uncoated boards and simple graphics, it is possible to achieve significant ink savings with excellent print results. The new
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Ricoh named Company of the Year by Irish Japan Chamber

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business relations. Mr. Akira Oyama, Corporate Executive Vice President and General Manager of the Sales and Marketing Group, Ricoh, accepted the honour at an awards ceremony held in Tokyo last night from His Excellency Paul Kavanagh, Irish Ambassador to Japan. Judges were impressed by Ricoh's growth and investment in Ireland, as well as its commitment to the community, sustainability and charitable causes. Speaking at the awards ceremony, Mr. Oyama said: 'This award reflects the wealth of symbiotic
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HP invests £380 million in A3 copier market with purchase of Apogee

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Corporation, a U.K.-based office equipment dealer and Europe’s largest independent provider of print, outsourced services and document process technology. The transaction values Apogee at approximately £380 million. The acquisition furthers HP’s strategy to “disrupt the more than $50 billion A3 copier market, enhance its A3 and A4 product portfolio, expand its Managed Print Services (MPS), and invest in direct and indirect go-to-market (GTM) capabilities.” read the rest here
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Xerox Wins Coveted 2019 Document Imaging Software Line of the Year Award from the Analysts at Keypoint Intelligence

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Line of the Year award recipient, Buyers Lab’s experienced staff of analysts considers the imaging software each leading printer and MFP OEM officially sells and supports via its direct and independent sales channels. The OEM’s own products, as well as products from partner ISVs, are taken into account, and the portfolio is judged on both the breadth and depth of the products offered. For the breadth of the portfolio, Buyers Lab’s team considers how complete each vendor’s line is across the most
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Canon Whitepaper Examines Leveraging Machine Learning and Artificial Intelligence

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NEW YORK , Nov. 28, 2018 /PRNewswire/ -- Canon Business Process Services (Canon) has published a new whitepaper, "Leveraging Machine Learning and Artificial Intelligence." The whitepaper, part of Canon's future-ready leadership series, explores the importance of re-imagining business processes so that enterprises are better prepared to compete and deliver on their growth targets. Developments in techniques such as machine learning, artificial intelligence and process automation bring the
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Mark Andy Print Products partners with RotoMetrics

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Mark Andy Print Products, the supplies, and consumables division of Mark Andy has been named the preferred global distributor of RotoMetrics print cylinders and magnetic cylinders. The partnership supports Mark Andy Print Products’ commitment to maximizing uptime and pressroom efficiency, offering printers and converters best-in-class offerings for their tooling needs and the ability to get all their printing equipment, supplies, and services from a single source. Mark Andy Print Products will
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Epson Introduces Cornerstone Print as a Service Program for Resellers Ideal for Small and Medium Sized Businesses

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Epson Introduces Cornerstone Print as a Service Program for Resellers Ideal for Small and Medium Sized Businesses LONG BEACH, Calif. , Nov. 20, 2018 /PRNewswire/ --Epson America, Inc., a leading provider of printing solutions, today announced Cornerstone – a new Print as a Service program for IT value-added resellers selling to small and medium sized businesses. The Cornerstone program helps resellers build long-term relationships with customers, capture the full end user system revenue and
Blog Post

Color Label Press University "Glossary of Terms" Part Ten, Course One

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business? Color Label Press University "Glossary for Pressure Sensitive Labels" CourseSix (Sponsored by Muratec a Konica Minolta Company) Flock A commercial fuzz or lint consisting of fine strands or filaments from textile fibers, animal hair, synthetic resins, etc. It is applied to an adhesive coated surface to produce a decorative felt-like appearance. Flood Coat The coating of an entire surface with an ink, adhesive, coating, etc. Flow Out The capacity of an ink or adhesive to spread
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Sharp Promotes Moonsun Park to Chief Financial Officer

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and that key accounting processes operate efficiently and effectively. In addition, she manages the company’s financial audit and its relationship with external auditors. “Moonsun is a true business partner in matching up our sales and operational goals with strong accounting principles by implementing programs to help streamline those processes,” said Ted Kawamura, CEO, Sharp Americas and Chairman, Sharp Electronics Corporation. “Financial reporting, compliance and accounting are integral parts
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Working on my Annual Ricoh Christmas Blog (could use some help)

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if you had a wish list for Ricoh. What would you ask for Christmas? Also you're not a Ricoh dealer what would you wish for from your manufacturer?
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Kyocera launches rugged smartphone with Verizon Wireless

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Kyocera International Inc., the provider of rugged mobile solutions, has launched the rugged DuraForce PRO 2, a 4G LTE Android smartphone now available through Verizon Wireless, the company said. Designed for business and enterprise use, especially construction, public safety and transportation as well as adventure-seeking consumers, DuraForce PRO 2 is dependable and durable in harsh environments on the job or in everyday life. DuraForce PRO 2 features a Verizon-exclusive 5-inch Sapphire Shield
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Paperlite offices are putting pressure on MPS providers to innovate,

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management. Dylan Haworth, sales director UK Ireland at Oki Europe (NW region), says many resellers are replacing the high-turnover, low-margin model with the slower burning, but ultimately more rewarding, consultative sales. A central tenet of this model is to view the printer not as a device but a communications hub. “These devices no longer just sit in the corner to be used occasionally to print the odd document – they are an integral part of a document workflow, managing and storing these
Blog Post

Consistency... It's At The Core Of Every Sales Professional

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differentiates the successful from the unsuccessful and the professionals from the reps. Consistency will change the course of your sales life! Consistency allows you to measure results Consistency yields accountability Consistency builds upon your reputation Like it or not, being consistent is crucial if you want to make any significant change within sales your life. Unfortunately... "Salespeople today are consistently inconsistent" DO YOUR JOB To be consistent is to completely dedicate yourself to
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Re: To Ricoh "What I Want for Christmas 2018"

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Sharp has most of that they even will have alexa integration next year on their mfps andFormax has some really great envelope printers.
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Brother Announces Industry-First 24/7 NZ Helpdesk

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be printed for a breakfast meeting at 7am - our customers don’t go offline at 5pm, so neither do we.” This announcement further cements Brother’s position as the number 1 NZ print brand for service and support with its industry-leading 4 year onsite warranty commitment when you use Brother genuine inks and toners. This means that if Brother can’t solve an issue over the phone, they will send a technician to you free of charge. The Brother consumer 24/7 helpdesk can be reached 7 days a week
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SME customers changing before the channel's eyes

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The channel's key target market, the SME arena, is undergoing massive changes and will not resemble its current form in the next few years thanks to digital transformation. The idea that customers are looking to improve their business will come as little surprise but the timetable indicates that the window of opportunity is open for resellers now to pitch technology that will support change. Research from Ricoh Europe, has found that a quarter of SMEs expect to be selling different products and
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Need Toshiba help!!!!

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Toshiba Saddle-Stitch Finisher MJ1112 does this finisher only offer booklet folds or can it do other types of fold such as gatefold, zfold? Please help!!!
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Re: Epson Introduces Cornerstone Print as a Service Program for Resellers Ideal for Small and Medium Sized Businesses

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Interesting, Epson could not gain a decent foothold with BTA channel, looks to me like they are now courting the VAR channel. Interesting times for print
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Lexmark Recognized with 2019 CSO50 Award for Privacy Initiative

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initiatives that demonstrate outstanding business value. The CSO50 Awards are scored according to a uniform set of criteria by a panel of judges that includes security leaders, industry experts and academics. Awards will be presented at the CSO50 Conference + Awards . About CSO CSO is the premier content and community resource for security decision-makers leading "business risk management" efforts within their organization. For more than a decade, CSO's award-winning website ( www.CSOonline.com
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EFI’s Connect 2019 conference to be ‘biggest ever’

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30,000 sq. ft. innovation lab will showcase segment-specific solutions, and the conference will include the debut of new printers, end to end solutions, hands on software demos, a virtual reality demo centre and textile and corrugated samples areas. The Keynote Fireside Chat will be presented by new CEO Bill Muir, who was appointed in October 2018 to succeed long-term chief Guy Gecht. Connect 19 , the Annual EFI Worldwide Users' Conference, takes place January 22 – 25, 2019 in Las Vegas, NV
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SOUTHERN CARTON EXPANDS INTO WIDE FORMAT WITH FUJIFILM’S PINNACLE ONSET X3 UV FLATBED

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such asSouthern Cartonproducing fast-turnarounds.A choice of unidirectional, bi-directional and super high-quality print modes can be selected depending on the specific job requirements. Southern Carton’s Onset X3 features two channels of white ink, as well asa semi-automatic robotic handling system. "We’re looking for more and more opportunities becausethe Onset X3 is so versatile," says Dave Kennedy, CEO, Southern Carton. "It's a great selling feature in that we can print white (ink) and our
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Re: To Ricoh "What I Want for Christmas 2018"

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Happy holidays Nice work Hope you get your wishes.        

Working Mother Names Lexmark One of the “Best Companies For Dads

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. Follow Lexmark on LinkedIn and Twitter . About Lexmark Lexmark creates innovative imaging solutions and technologies that help customers worldwide print, secure and manage information with ease, efficiency and unmatched value. Lexmark and the Lexmark logo are trademarks of Lexmark International, Inc., registered in the U.S. and/or other countries. All other trademarks are the property of their respective owners. For further information: Emily Rardin, Lexmark, erardin@lexmark.com
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SURGE BLOCKCHAIN ANNOUNCES SURGEPAYS 2.0 RELEASE

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per unit, while delivering faster transactions, market leading security, PCI compliance and the ability for SurgePays to additionally offer credit card processing to merchants on the same unit. Cox further added, “The progress our operations and development team has made continues to demonstrate Surge’s strategy to expand business sectors while leveraging existing infrastructure and human capital. The successes are also reflective of the significant investment into foundation to position the
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Instaclustr Brings Newly-Expanded Managed Platform – Built on Core Open Source, Data-Layer Technologies – to AWS re:Invent 2018

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LAS VEGAS, Nov. 26, 2018 (GLOBE NEWSWIRE) -- Instaclustr , the leading provider of completely managed solutions for scalable open source technologies, today announced its sponsorship and participation at AWS re:Invent 2018 . The fast-growing Palo Alto-headquartered company will demonstrate the newest additions to its Instaclustr Managed Platform , a solution fueling customers’ transitions from legacy environments to durable, secure, and optimized open source data-layer technology solutions
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Apps Associates to Offer Managed Services on VMware Cloud on AWS

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environments, with optimized access to a broad range of AWS services. The VMware Cloud Provider Program MSP model is for partners that offer managed services and consulting services, and includes tools, training, and expertise required for partners to develop and deliver managed services for VMware Cloud on AWS. The VMware Cloud on AWS Solution Competency provides the sales and technical training partners needed to help customers be successful with hybrid cloud solutions and services. Apps
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Re: Scanning is the most common MFP task

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SSG I don't have anything like that, however all of my proposals lead with scan speeds and not print/copy speeds. I'll post one up for you to view
-=Good Selling=-
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Manage Widgets On Search Pages
 
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