MFP Copier Blog

YouTube

To add or not too add.  In my book I feel that all proposals should have a couple of YouTube links about your products or services.

1. There’s so much content on YouTube that you’ll be able to find the right video for your proposal
2. Start your own YouTube Channel (it's free) this will set you apart from everyone else and establish you as the go to source.
3. What happens when you can’t find the right video? Well, maybe it’s time to make your own. 
   • I’ve made special short videos to show clients or prospects on our copiers will work.
   • I’ve done videos on envelope printing, wide format stacking, auto document feeders feeding NCR paper, scanning to folder, how to use software and much more

• Be different and be bold and be creative
  

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Today's Hacked!

Security Breach: 23andMe Reports Unauthorized Access to Ancestry Data of 6.9 Million Users"

• 6.9 Million Users Affected: Nearly half of 23andMe's customer base impacted.
• Stolen Data: Names, birth years, relationship labels, DNA details, ancestry reports, and locations compromised.
• Exploited Feature: Hackers used the DNA Relatives feature to access account holder and relatives' data.
• Password Reuse: Breach due to reused passwords, emphasizing the need for stronger security.
• Privacy Risks: Significant concerns about genetic data privacy and identity theft.
• User Steps: Urgent need for users to secure accounts, update passwords, and watch for misuse of their data.
• Company Action: 23andMe urged to enhance security measures to prevent future breaches.
• Reported on Techcrunch.com

Multiple States Affected by Breaches from Iran-Linked Hackers, FBI Reports

• Iran-linked Hackers: Targeted U.S. organizations, including a PA water authority, due to their use of Israeli-made control devices.
• Impact: Breach affected multiple states, disrupting utilities beyond water, highlighting vulnerabilities in critical equipment across various industries.
• Tactics: Exploited weak cybersecurity like default passwords, left a message marking Israeli devices as targets.
• IRGC Connection: "Cyber Av3ngers" linked to Iran's Revolutionary Guards targeted these devices since Nov 22.
• Concerns: Deeper network infiltration fears and calls for federal investigation due to cybersecurity lapses in crucial sectors.
• Regulatory Challenges: Criticism over inadequate cybersecurity measures in water utilities and other vital industries, despite Biden administration efforts to bolster infrastructure security.
• reported on lockhaven.com

Britain Denies Evidence of Sellafield Nuclear Site Hacking, Reports Reuters

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Sponsored by

December 3rd, 2023

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use re-marketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.

Seacoast Capital Announces Investment in Focus Technology Solutions, Fund V Closing

• Seacoast Capital supports Focus Technology Solutions with equity and debt, enabling a management buyout and future growth
• Chris Caprio, former CFO, becomes CEO as Doug Alexander transitions to the Board
• investment from Seacoast Capital Partners V, L.P., a $280M fund focused on fostering growth
• Boston-based IT firm providing hardware, software, managed services, and cybersecurity solutions
• Caprio acknowledges Seacoast's backing; Alexander expresses confidence in Focus and Seacoast partnership
• Financial terms undisclosed

TPx Updates Security Advisory Services Portfolio to Support Amended FTC Safeguards Rule

• Tailored compliance assessments for revised FTC Safeguards Rule
• • Customized cybersecurity training addressing compliance needs
  • Improved incident response for rapid breach resolution

• Comprehensive assessments for regulatory adherence.
  • Custom training empowering employees with compliance knowledge
  • Swift incident response to mitigate risks and maintain compliance
• Enhanced services immediately available to TPx clients
• TPx offers managed services, including cybersecurity solutions and unified communications

Dytech Group Brings Microsoft Cloud Managed Services and IT Support to Winter Park ...

• Expert integration into Microsoft Cloud for enhanced productivity
• Tailored support for Winter Park businesses' unique needs
• Implementation of cutting-edge security protocols
• Dytech is a technology solutions provider specializing in cloud services, cybersecurity, and IT support

Cybersecurity Notes

• Idaho National Laboratory notified “hundreds of thousands” of current and former employees that their info was exposed after ransomware attack
• Autozone, a car parts retailer, notified 185,000 customers of 7,000 stores that their info was exposed after cyber attack
• WellTok, maker of patient engagement solutions, based in Denver, CO, notified 3.5 million patients that their PHI may have been exposed after cyber attack
• CareTree, maker of patient advocate solutions, based in Chicago, IL, notified 1,097 patients that their PHI may have been exposed after cyber attack
• Yakima Valley Radiology of Washington notified an unknown number of patients that their PHI was exposed after ransomware attack
• St. Joseph’s Medical Center of Yonkers, NY paid a $80,000 HIPAA fine to settle claims of negligence after it illegally shared PHI of COVID-19 patients with a local reporter
• The City of Long Beach, CA notified an unknown number of citizens that their info may have been exposed after cyber attack
• Systems East, Inc. of New York, provider of online payment processing services, notified an unknown number of customers that their info may have been exposed after cyber attack
• Vanderbilt University Medical Center of Nashville, TN notified an unknown number of patients that their PHI was exposed after ransomware attack
• Crystal Lake Health Centers of Michigan notified an unknown number of patients that their PHI was exposed after ransomware attack
• Southwest Behavioral Health Center of Saint George, Utah notified an unknown number of patients that their PHI was exposed after ransomware attack
• Longhorn Imaging Centers, aka South Austin Health Imaging of Texas notified an unknownnumber of patients that their PHI was exposed after ransomware attack
• Woodfords Family Services of Maine notified an unknown number of patients that their PHI was exposed after ransomware attack
• WellLife Network Inc. of New York notified an unknown number of patients that their PHI was exposed after ransomware attack
• UT (University of Texas) Health East notified an unknown number of patients that their PHI was exposed after ransomware attack
• Daviess Community Hospital of Washington, Indiana notified an unknown number of patients that their PHI was exposed after ransomware attack
• Wyoming County Community Health System of Warsaw, NY notified an unknown number of patients that their PHI was exposed after ransomware attack
• Medical University of South Carolina notified 1,758 patients that their PHI was exposed after ransomware attack
• Fenway Health of Massachusetts notified an unknown number of patients that their PHI may have been exposed when it was mailed to wrong patients
• Southland Integrated Services of Garden Grove, CA notified an unknown number of patients that their PHI was exposed after ransomware attack
• Warren General Hospital of Warren, PA notified an unknown number of patients that their PHI was exposed after ransomware attack

Quocirca study of print servers

Claims that 48% of organizations are increasing the number of print servers on their network

• 32% of IT stated that print server costs are a top print management challenge

Voters turning to fax to reach politicians

Washington Post newspaper is reporting that Americans are starting again to use fax to communicate with elected officials

• Are frustrated that they can not get through on the phone
• Fax generates a “physical piece of paper they can not ignore”, stated one voter

How to Avoid Being a Victim of a Black Friday or Cyber Monday Scam

• Check reviews and URLs before entering credit card details.
• Watch out for unexpected pop-up windows during payments.
• Be mindful of the amount of personal data requested.
• Refrain from shopping on open hot-spots to prevent potential hacking
• Employ a Virtual Private Network for secure connections on public Wi-Fi

AI-Powered E-commerce Strategies for Festive Season Success

• E-commerce Challenges During Festive Seasons
  • Staff shortages
  • Supply chain disruptions
  • Shifting customer behaviors
• AI's Crucial Role in E-commerce
  • Automation for efficiency
  • Data-driven insights for higher sales
• AI Strategies in E-commerce
  • Customer Support Bots
    • g., H&M's Kik bot for fashion advice
  • Personalized Recommendations
    • Using AI to suggest tailored products (e.g., Stitch Fix)
  • Content Creation and Advertising
    • AI tools for efficient campaign creation (e.g., Plumy for Shopify)

Gartner Says Cloud Will Become a Business Necessity by 2028

• Gartner forecasts cloud computing as an essential business requirement by 2028
• Emphasizes the transformative role of cloud technology across industries
• Predicts that the cloud will evolve from an option to a necessity for businesses globally
• Identifies factors like agility, scalability, and innovation as key drivers for this shift
• Anticipates a radical transformation in business operations due to cloud integration
• Highlights the need for organizations to prepare and strategize for this imminent shift
• Foresees increased reliance on cloud-based infrastructure for core business functions
• Points out the potential challenges in security and data governance as the cloud becomes ubiquitous
• Recommends businesses proactively adapt their infrastructure and policies for seamless cloud adoption

Sharp Synappx™ Cloud Print Print Management Solution - YouTube

• YouTube video link https://www.p4photel.com/topic...ent-solution-youtube

Quocirca survey results published

• 78% say printing is important to their business
  • 64% say printing will still be important in 2025
  • 84% say investing in IT security is top priority
• 66% = cloud computing
• 53% = mobility

Lock in on Cyber Security with ARCOA

• IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
• Data Destruction: Ensures sensitive data is completely erased from devices before disposal
• Asset Remarketing: Resells refurbished IT assets to maximize value recovery
• Recycling Services: Provides environmentally responsible recycling of electronics
• Compliance & Reporting: Offers documentation and reporting to meet regulatory standards
• Secure Logistics: Handles the safe transport of IT assets throughout the disposal process

TWAIN Working Group Announces TWAIN Direct Cloud Scanning with Searer Business Technology

• TWAIN Working Group (TWG), a not-for-profit organization providing and fostering a universal public standard for image acquisition devices
• announced today that Searer Business Technology (SBT) has deployed their SBT Executive Series accounting/ERP application, with their scanning component now powered by TWAIN Direct
• TWAIN Direct is a free, open-source standard that eliminates the need for users to install vendor-specific device drivers to communicate between TWAIN Direct enabled scanning devices and image-capture applications

IBM Collaborates with AWS to Launch a New Cloud Database Offering, Enabling Customers ...

• AI-Workload Management: Amazon RDS for Db2 simplifies AI workload management across hybrid cloud environments.
• Scalability and Efficiency: Provides scalable, cost-effective, high-performance data management for modern cloud-native architectures.
• Automation of Tasks: Streamlines time-consuming database administrative tasks like provisioning, backups, and monitoring.
• Operational Expertise: Combines Amazon RDS's operational proficiency with IBM Db2's experience in critical workloads.
• Integration with IBM's Capabilities: Enables leveraging IBM's integrated data and AI capabilities on AWS for efficient data management and scaling AI workloads.

CGI joins Microsoft Intelligent Security Association (MISA)

• Collaboration with MISA amplifies CGI's security solutions for clients
• Raymond Daoud stresses CGI's commitment to robust security in digital transformations
• MISA: Network of integrated security solutions aiding against evolving cyber threats
• CGI's cybersecurity expertise spans defense, intelligence, and complex environments
• CGI: Global IT consultancy offering diverse services for digital transformation

Konica Minolta Delivers Layered Security Approach and Solutions for MFP Clients

• Tailored Security Solutions:
  • Offers customizable security layers based on office size and work styl
  • Stresses additional security for sensitive sectors like healthcare, finance, etc.
• Print Device Security Measures:
  • Automated tools like encryption, data deletion, and real-time alerts for multifunction printers (MFPs)
  • bizhub SECURE Services provide enhanced password protection and encryption
• Advanced Security Offerings:
  • BitDefender-powered antivirus for real-time malware scanning.
  • Shield Guard and Dispatcher solutions for comprehensive monitoring and secure workflow management.
• Continuous Innovation and Support:
  • Commitment to ongoing updates and new measures to stay ahead of cyber threats
  • Immediate availability of various security levels and educational resources

What are the first words that come to mind when you think about investing? Stocks? Real estate? Coins?

Becoming a sales professional requires a different form of investing.

"It hurts like hell when the world won't invest in you. But it's excruciating, almost more than you can bear, when you don't believe and invest in yourself."

Julia Cameron

As we kick off our time together, I ask you to reflect upon the above the quote and last three words, invest in yourself.

This is going to be a mirror moment for many of you... If you fail to invest in yourself, you will never be able to collect on yourself.

What does this mean to you?

When was the last time you invested in yourself?

Warren Buffett, the current chairman and CEO of Berkshire Hathaway, is one of the wealthiest people in the world. He’s also a master of investment. The two go hand in hand, of course; the more you’re ready to give, the more you can expect to receive.

His secret for success is, and for that matter, the most precious advice you can receive: “Invest in as much of yourself as you can, you are your own biggest asset by far.”

Here’s why it's the biggest truth of them all, and how to make this part of your life.

"The most important investment you can make is yourself."

Warren Buffet

Let's face it, you don’t have to look that far to see those who decide to invest and spend time on their personal development, soon capture great opportunities, as they are always seizing the moment.

Simmer a bit on this quote courtesy of Tom Steyer,

"We will pay a heavy price if we insist on navigating the 21st century with a 20th century mindset."

Simply put, the way it was is not the way it will be.

What got you to where you're at will not keep you there.

You must be willing to get off the comfy couch. You must get outside of your physical, mental and emotional comfort zones. You must be willing to push the envelope, to get comfortable being uncomfortable, and invest in your growth.

Would now be the time to rise up and become that sales professional you were destined to become as opposed to living in the sales rep safety zone?

Unfortunately, many in sales are consistently inconsistent and will turn their head and mentally say, "No thank you, I'm comfortable just where I am at." And you know what? That's OK, just accept the fact that at some point in time you will be replaced by a sales professional.

Is your thought process, behavior, attitude and approach to your sales career helping or hindering your growth?

Allow me to throw some stone-cold truth at you right now.

The average person (mirror moment) is not willing to invest in their self.

Follow along with me on this one... Go up to someone and offer them an average version of something that will better them for free, or have them pay to get the real deal, life changing results.

The average person will take the free version. My sales folks, this is why most people can’t finish. It is harder to quit when you have invested fully in yourself.

A free version simply has no investment. There's no skin in the game. It makes it much harder to give up on something you’ve paid money for.

A person with the free version can quit without any thought.

A person that hasn’t made any sacrifices will quit. The person that hasn’t invested their own money will quit. Why is this? Because whatever it is has no worth to them.

Investment creates worth.

This is why I firmly believe sales professionals are invested. They have developed habits, routines and rhythms that guide them to stay at the top.

Sales professionals are called professionals for a reason, are you willing to invest and do the work?

HOW DO YOU VIEW YOURSELF?

The way you view yourself determines the way you invest in yourself.

Some of you right now just might be asking yourself... What the heck do you mean by this? I ask you to please follow along.

Imagine a doctor who is embarrassed being a doctor? A nurse who covers up the fact they are a nurse. Or a teacher who doesn't want anyone to know what they do for a living.

With honesty and sincerity, how many in sales can proudly say the same?

How many in sales hide behind other names to dilute the fact they are in sales?

They call themselves account executives, product specialists, customer relationship agents, relationship managers, or even resource managers, just to name a few.

Sales professionals are proud of who they are, they celebrate it!

Sales professionals understand selling is one of the most fundamental and important functions within society. Without selling, how does money move through the economy at the rate that it needs to?

When you look into the business mirror, are you seeing a sales rep or a sales professional?

ARE YOU WILLING TO MAKE THE INVESTMENT?

"Without hard work and discipline it is difficult to be a top professional"

Jahangir Kahn

Fail to invest and put in the work and you will never find true success.

You may have heard of Malcolm Gladwell and his 10,000-hour rule. He studied and discovered that the most successful people are the ones who have put in the hard work. They are the ones who dove into their craft and studied it. And they worked and worked and worked on it some more.

You can’t expect success to come to you just because you want it to. You must be willing to work at it. You must become disciplined and determined.

You must adjust your mindset. Every morning, look in the mirror and say to yourself,"I'm a sales professional. Today I will do the things no one is doing to achieve the results that no one is achieving."

Sales professionals:

• Are deeply committed to themselves.
• Are committed to a strong work ethic.
• Are committed to a process and a plan.

Will you commit to investing in doing the things necessary to change the course of your sales career?

Will you commit to doing the work, or dodge it, settling for the average sales rep's mindset?

• Becoming better is simply, better.
• Progressing is simply, progress.
• Potential is simply, potential.

Sales professionals invest in themselves.

How many of you have invested at least 10% of your annual income in your own professional development in the past 12 months?

Sales reps believe it's not their responsibility to improve themselves. They find excuses not to attend seminars, workshops, online learning, or even purchase series of books without their company paying for it and requiring it of them.

Sales professionals invest in themselves. They view themselves as professionals.

They have developed a professional mindset. Professionals understand that they must constantly and continually "sharpen the saw." They diligently read books, attend industry related conferences, listen to podcasts, and invest in online learning.

They have coaches and mentors to help them become even better.

Let's stop and think for a moment... Can you imagine your tax accountant delivering your tax returns and then mentioning they haven't spent any time updating themselves on tax laws for years?

How about the doctor going into surgery to work on one of your family members, thoughtlessly saying,"It's been years since I've bothered to take a class or upgrade my skills."

Why is that sales reps find excuses and sales professionals just do it?

INVESTMENT REQUIRES A MINDSET CHANGE

The legendary Kobe Bryant once said,

"I have nothing in common with lazy people who blame others for their lack of success. Great things come from hard work and perseverance. No excuses."

Shall we all drop the mic now?

Soak a bit of this in for a moment...

Sales professionals understand that the initial achievement is just the tip of the sales iceberg.

Sales reps stop as soon as they reach the peak... such as achieving presidents club.

Sales professionals seek feedback and critique as thoughtful insight.

Sales reps view this as someone criticizing them.

Sales professionals accept responsibility and hold themselves personally accountable.

Sales reps blame others, point fingers and makes excuses.

Sales professionals grow after failure.

Sales reps sulk, pout and cry after failure or lost deals.

Sales professionals strive for continuous growth.

Sales reps strive to achieve.

Sales professionals live for the truth.

Sales reps live for opinions.

Sales professionals commit to self-investment.

Sales reps commit to self-deflection.

INVESTING IN YOU WILL CHANGE YOUR LIFE

The investment that you make on yourself will become the most profitable investment in your life.

Your sales life nor your sales results will not get better by chance, only by change.

Don’t wish for an easier life, wish that you were better! The good news is, every day is an opportunity to become better. Better tomorrow than you were today.

Like Gandhi said:

Be the change you want to see in the world.

Investing in yourself means adding value to your life, which in turn adds value to others (these being your clients).

Opportunities start to appear, and doors start to open. My sales friends you must become intentional and consistent for big changes to happen.

The best investment you can make is the one you can’t be taxed on and the one not even inflation can take away from you. It's the investment in you.

I will leave you all something to think about courtesy of the billionaire investor Mr. Warren Buffett...

“Ultimately, there’s one investment that supersedes all others: Invest in yourself. Nobody can take away what you’ve got in yourself, and everybody has potential they haven’t used yet.”

One more from Mr. Warren Buffet,

"Your potential is something that will help you have a more interesting life, but there is no better time to work on that than today."

Choices, Chances, Changes.

You must make a choice to invest in yourself or your life will never change.

Stacy Sherman🎙️🎧 📘 is a certified customer experience (CX) speaker, author, journalist, advisor, and the award-winning host of the DoingCXRight podcast. Stacy is recognized for her Heart & ScienceTM proven framework, renowned for its ability to generate profitable clients and foster brand loyalty through an empowered and valued workforce. With 25 years of experience as a strategist and practitioner at companies like Verizon, Liveops, Schindler Elevator Corp, Wilton Brands, and AT&T, Stacy has consistently practiced what she preaches. Furthermore, she holds leadership roles on multiple university boards and has been featured in prestigious publications such as Forbes and other top-rated outlets.

Stacy's driving purpose is to cultivate lasting relationships and create meaningful experiences that enrich people's lives.

SHOW SUMMARY

Stacy joins us on theSelling From the Heartpodcast to discuss the importance of customer experience in sales.

She emphasizes that customer experience and customer service are not the same thing, and that customer experience encompasses the entire journey a customer goes through when interacting with a brand.

Stacy introduces the heart and science framework, which blends the emotional and human aspects of business with data and metrics. She highlights the need for sales leaders to break down silos and create synergy between departments to deliver a consistent customer experience.

Stacy also encourages salespeople to listen to customer feedback, both solicited and unsolicited, and bring that feedback back to the internal teams to drive improvements.

KEY TAKEAWAYS

Customer experience is the entire journey a customer goes through when interacting with a brand, while customer service is a part of that journey.

The heart and science framework blends the emotional and human aspects of business with data and metrics to create a sustainable customer experience.

Sales leaders should break down silos and create synergy between departments to deliver a consistent customer experience.

Salespeople should listen to customer feedback and bring it back to the internal teams to drive improvements.

HIGHLIGHT QUOTES

"Customer experience and customer service are not the same thing."

"The whole journey matters. If the beginning is fantastic but the end is hard, customers will leave."

"People buy from people they trust, people they like. It's the authenticity and connection that matter."

Learn more about Stacy Sherman:

LinkedIn: https://www.linkedin.com/in/stacysher...

Learn more about Darrell and Larry:

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

Larry's LinkedIn: https://www.linkedin.com/in/larrylevi...

Website: https://www.sellingfromtheheart.net/

Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.

Please visit BarnesandNobles to order your copy of the rerelease of the Selling from the Heart book.

https://www.barnesandnoble.com/w/sell...

SUBSCRIBE to our YOUTUBE CHANNEL!

/ sellingfromtheheart

Please visit WHY INSTITUTE:

https://whyinstitute.com/

Please go to WORK BETTER NOW:

https://www.workbetternow.com/

Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/d...

Check out the 2023 Authentic Selling Challenge:

https://authenticsellingchallenge.com/

Get your Insiders Group FREE PASS here:

https://www.sellingfromtheheart.net/f...

This Week in Copiers Ten Years Ago

First Week of December 2013Real Copier Sales

Real Copier Sales

Check These Great Copier Threads from Ten Years Ago This Week

Canon Demonstrates Creative Application Of Latest Graphic Art Printers At Art Miami And Context 2013 Fairs

Art Post · 12/4/139:15 PM

previous models. The new multi-sensor included with this printer provides outstanding color-density detection and allows for full calibration. In addition, the Color Calibration Management Console equipped in this devices, allows users to easily execute and monitor the calibration status of multiple printers on a network from one PC. High-Quality Imaging, Stunning Prints Taking print quality and accuracy to a whole new level, Canon's PIXMA PRO-1 printer delivers stunning, high-quality output

Topic

Canon U.S.A. Unveils Océ VarioPrint 6000+ Series of High-Speed, High-Volume Digital Production Printers

Art Post · 12/5/139:45 PM

deliver critical savings to print providers. This black-and-white printer is ideal for burgeoning industries -- such as on-demand, digital book printing -- due to its registration accuracy, outstanding print quality, and flexible mixed-media feeding. With its productivity advantage on over-sized media, it is up to 60 percent more productive than current competing digital sheetfed systems. Focus on Sustainability Canon continuously innovates with environmental sustainability at the forefront. The

KYOCERA launches new range of color scanners and printers

Art Post · 12/6/138:13 PM

Drum. Kyocera continues its legacy with the new range of A3 MFP’s which has a Drum life of 1.5 lacs pages(3 times than any other equivalent competition product) 9-10.5 lac prints of Mainframe/Machine life(Highest in the industry). For the first time, Kyocera has introduced Color Scanning in its Segment 1 machines (20 ppm or below), which ensures flawless digitization of color documents. Each model is equipped with print box feature, a unique application provided with this new range of printers to

Topic

e-Image Data Announces Lawsuit Against Konica Minolta for Patent Infringement

Art Post · 12/6/138:36 PM

Oct 05, 2012 HARTFORD, Wis. – e-Image Data has filed a lawsuit against Konica Minolta and two of its resellers in U.S. District Court for the Western District of Wisconsin for the infringement on patent number 8,269,890 B2, issued for the company's digital microform imaging apparatus. The patent protects the hardware for the ScanPro2000, a microform scanner used in the world's most prestigious libraries and private companies. The ScanPro 2000's patented technology allows it to: Have a

Topic

Fuji Xerox Korea Releases Facial-Recognition Digital Multi Printer

Art Post · 12/3/137:49 PM

recognition process. If the user approaches the multi-printer, the machine senses a change in heat and movement, automatically shifting from an electricity-saving mode to a motion mode in just 3.1 seconds. The ApeosPort-V C775 also provides a translation service. If the user inserts a document that they want to translate into a multi-printer scanner, and select the language on the control panel, a translated document is printed out. It can support four languages including Korean, English

Topic

Ricoh Selects Wind River Simics for Development of Multi-Function Printers

Art Post · 12/3/137:57 PM

- from design, test to debug. Ricoh is a global technology company that covers a wide range of businesses segments including office imaging equipment, production print solutions, document management systems, and IT services. Ricoh is using Wind River technology to develop their next generation MFPs that have printing, scanning and copying functionalities. "Ricoh is consistently working to deliver new innovations to the imaging equipment market as well as its peripherals and service market

Topic

Konica Minolta South Africa’s innovative solutions to SA’s literacy problem

Art Post · 12/3/138:11 PM

literacy problem." Konica Minolta South Africa Konica Minolta South Africa is a leader in advanced document management technologies. Wholly owned by the Bidvest Group, the company focuses on complete business solutions, including production print systems, digital presses, multifunctional products (MFPs), managed print services, vertical application solutions and related services and supplies. Konica Minolta is one of the only manufacturers in the digital imaging industry, over the past 20 years, to

Topic

TOSHIBA RECOGNIZES EXCEPTIONAL DEALERS AND INTERNATIONAL DISTRIBUTORS AT ANNUAL SALES CONFERENCE

Art Post · 12/3/138:37 PM

IRVINE, Calif. (Dec. 3, 2013) — Toshiba America Business Solutions, Inc. ( http://business.toshiba.com ), a leading managed print services (MPS) provider and business printing solutions innovator, recognized eight of its top-performing dealers and international distributors during the company’s annual sales conference – LEAD 2013 – recently in Orlando. The awards ceremony culminated with the naming of Frank Grasso, chief executive officer of Brooklyn, N.Y.-basedTGI Office Automationas Toshiba’s

Topic

Toshiba Enhances e-BRIDGE Print & Capture Mobile App for Android Smartphones and Tablets

Art Post · 12/2/137:17 PM

Toshiba Enhances e-BRIDGE Print Capture Mobile App for Android Smartphones and Tablets Mobile Print Software Incorporates Added Scan, Finishing and Eco Capabilities. Irvine, CA. - To address the needs of an ever increasing mobile workforce, Toshiba America Business Solutions, Inc. (http://business.toshiba.com) today unveils the latest feature-rich version of its e-BRIDGE™ Print Capture mobile software app. The leading managed print services (MPS) provider and business printing solutions

Topic

Zambian company DIGIprint expands offering with purchase of latest Xerox wide format press

Art Post · 12/5/139:32 PM

DIGIprint, the authorised Xerox distributor in Zambia, has broadened its offering to customers with the purchase of a Xerox Wide Format IJP 2000 press – the first on the continent – from Bytes Document Solutions, the authorised Xerox distributor in 26 countries in sub-Saharan Africa. The purchase was driven by a growing demand for affordable wide format printing, as well as shorter turnaround times and high-quality print products. "Buying the first IJP 2000 press in Africa positions DIGIprint

Blog Post

How Can a Scanning Workflow be Created on a Copier?

Art Post · 12/6/1311:43 PM

What is Workflow? Workflow is the movement of documents and information throughout anorganization in-order to make decisions and complete any required processing that they create". I found this on the FileBound site. I know that most of my clients are using theirmultifunctionalcopiers to scan, but it wasn't until the launch of the new Ricoh Metis multifunctional copier series that I felt that I needed to dig deeper with my prospects and clients about how they are using the scanning on the

Blog Post

To Ricoh "What I Want for Christmas for 2014"

Art Post · 12/3/1311:18 PM

this before and will continue to ask until I get it, but can you please bring me an envelope printer with a fiery , a large capacity envelope feeder and a conveyor stacker....pleeeease!! The ability to search folders from the copier that reside anywhere on the network . No more of this global scan crap or third party embedded software. I'd also like to have a 50 or 60 page per minute A4 MFP (black) that can staple, print, scan, fax and hold oodles of paper, maybe 4,000 sheets? A bookletmaker for

Topic

Kyocera Introduces Two New Breakthrough Color TASKalfa MFPs

Art Post · 12/5/139:28 PM

touch screen control panel. Optional Fiery Print System for higher level color output Designed with Kyocera’s award-winning long-life technology, the TASKalfa 7551ci and 6551ci offer a class- leading 600,000-page preventive maintenance (PM) schedule with a matching drum yield. This PM cycle creates longer intervals between required service visits, thus minimizing maintenance costs and raising productivity levels. Powerful Business Applications Kyocera TASKalfa MFPs integrate seamlessly with a wide

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Ricoh Vice President of Strategic Marketing Terrie Campbell to present at Business Imaging Expo

Art Post · 12/5/139:43 PM

. For details on Ricoh's full line of products, services and solutions, please visit http://www.ricoh-usa.com . | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the

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Xerox named a winner at BLI’s 2014 PRO Awards

Art Post · 12/4/139:13 PM

Buyers Laboratory (BLI), the leading independent authority in the document imaging industry, has named Xerox as a winner at its 2014 PRO Awards. The Xerox Colour J75 Press was acknowledged as a best-in-class production print device, specifically for outstanding colour in the light- to mid-volume production section. Having generated tens of millions of impressions on production devices from the leading vendors over several years, BLI's production tests reveal the attributes that distinguish the

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My Top Ten Likes for the New Ricoh MP 2553 / 3053 / 3353

Art Post · 12/7/1311:42 PM

I always like to give a little back ground about about the previous models and one important note is that Ricoh has decided to not offer non networked version of the MP 2553/3053 and the 3353. With the previous "52" series you were able to get a non networked version, which means that the system was just a copier. I'm kinda on the fence with this decision since I've recently quoted a few of the older "52" series with a coin box attachment. I felt that I had an edge against the competition since

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Managing Sales

Art Post · 12/2/136:51 PM

Today, I found out that I'll now have to break in my 5th sales manager in less than 4 years. I hate to see anyone lose their job, all I can hope is that person lands and I'll be sorry to see that person go. Even though I've been in the industry for 33 years, it's only in the last 4 years that I've ever had to experience having a sales manager. The first few years of my career had the owner running the show, but there were no quotas, I can say that the only quota was that you made "x" amount of

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31 Ways to Close More Sales (#17 of 31)

Art Post · 12/2/137:42 PM

I tell you some of the stuff that I'm reading about selling is......stupid! I agree that selling, and prospecting has changed, but when presented with the opportunity to sign the order...., well we need to get the order signed or not get paid. Being a valued business partner is a valid concern, however you can't become that partner if you don't have any closing skills or can't negotiate (if needed) 17. Call your Manager Close: Are you in a tough negotiation? Has the customer just given you a

Comment

Re: To Ricoh "What I Want for Christmas for 2014"

DavidGreer · 12/5/1311:19 AM

Hi Art, We sell the A4 product in Northern Ireland your talking about,we are a Lexmark Business Solutions Dealer and its a Lexmark XM7100 series, upto 70 page per minute staple, scan, print, fax etc all as part of a standard specification at very low CPC. For the desktop we sell the Lexmark XM3150, 42 page per minute A4 mono. 7 inch colour touchscreen and Low CPC also. Good products that are helping us win deals we couldnt win with Sharp or Konica Minolta products. Have a good Christmas from

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Toshiba Smart Client Manager 2.0 Features Hard Drive Health Monitoring

Art Post · 12/4/139:24 PM

/ToshibaUSA, on Twitter at twitter.com/ToshibaUSA, and on YouTube at youtube.com/ToshibaUS. About Toshiba America Information Systems, Inc. (TAIS) Headquartered in Irvine, Calif., TAIS is comprised of three business units: Digital Products Division, Imaging Systems Division, and Telecommunication Systems Division. Together, these divisions provide digital products, services and solutions, including industry-leading laptops, tablets, HDTVs, Blu-ray Disc(TM) and media streaming products; physical and

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RICOH AND PHILADELPHIA EAGLES PARTNER FOR PEAK PERFORMANCE OF FRONT OFFICE OPERATIONS

Art Post · 12/2/137:15 PM

and other operations. The extension reaffirms Ricoh’s position as the Official Document Solutions Partner of the Philadelphia Eagles, building on a partnership formed in 2010. The partnership includes management of the Eagles’ fleet of multifunction products (MFPs), production printing devices, laser printers and the supplies they consume. Advanced capture, mobile cloud and green printing solutions help keep information secure while enhancing on-the-go productivity and supporting the

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Hit All Your Sales Goals in Just 5 Hours a Day

Art Post · 12/4/1310:49 PM

Bill is the successful CEO of the most effective sales organization in his industry. In just ten years, his company has skyrocketed from $0 to $50M with organic growth in the very traditional copier industry. He attributes much of his success to developing a first-class sales team and asking his salespeople to sell only five hours per day. But, what is the “Five Hour Sales Day”? go here for more special thanx to Adrian for emailing me this link!

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OKI Data Americas To Sponsor And Participate In The Business Imaging Expo

Art Post · 12/6/138:10 PM

OKI Data Americas announces its participation and sponsorship in the upcoming Business Imaging Expo taking place December 10-12, 2013 in Las Vegas, NV at the Mandalay Bay Convention Center. There in booth 901, OKI will demonstrate its newest mid-workgroup portfolio, five station A3 digital color printer, along with a host of newly launched print and vertical solutions. The following OKI Data printers and multifunction devices will be demonstrated at the Business Imaging Expo CX3535/CX4545

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Xerox Canada and Datawatch partner to unlock value of data for retail chains, other large enterprise

Art Post · 12/3/137:43 PM

Canada Headquartered in Toronto, Ontario, with regional offices nationwide, Xerox Canada provides extensive, leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size, in industries such as financial services, retail, telecommunications, healthcare, education and transportation. Xerox Canada offers and delivers an exclusive portfolio of leading managed print services (MPS), communication and marketing

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Tech Data UK offers resellers easy entry into managed print with Xerox Supplies Services

Art Post · 12/3/137:47 PM

Dec 03, 2013 (Menafn - M2 PRESSWIRE via COMTEX) --Tech Data UK is working to introduce Xerox SuppliesServices (XSS) software to more channel partners and encourage them to build a managed print services business. By installing the XSS Discovery Agent software on a customers network, resellers can monitor using XSS Command Centre the levels of ink and toner cartridges on the entire estate of printers and MFPs. The service is cloud-based, so resellers can monitor their customers print estate from

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Re: Managing Sales

txeagle24 · 12/3/138:57 AM

I think it partly depends on your dealership's status in your market the direction of the company. Over my 10 years, I've had 3 sales managers, we've been experiencing growth ever since I've been here, so we haven't really been a stepping stone for managers to seek higher positions with more capable dealers in our market. Every change was simply because ownership wanted to take the company in a different direction. On the other hand, competitors in our market that have been on the decline

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Re: Managing Sales

Old Glory · 12/3/1310:43 AM

I think, in general, companies put way too much stock in how much of a difference a Sales Manager can make. I also feel that all to often the "Peter Principle" comes into play. For those that aren't aware,The Peter Principle is a proposition that states that the members of an organization where promotion is based on achievement, success, and merit will eventually be promoted beyond their level of ability. Good sales people seldom make good managers.

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SimpleScan Delivers Cloud-Based Faxing Service

Art Post · 12/2/139:23 PM

of faxing documents on the go," said Karl Etzel, COO, Document Capture Technologies. "The inclusion of fax in SimpleScan Connect's suite of document management services is one more way we enable small business productivity and efficiency, especially for those who send faxes infrequently." SimpleScan Connect makes it easy to digitize paperwork and integrate content into business processes and web-based services. The new faxing functionality, along with the recently introduced Prizm Capture

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Re: To Ricoh "What I Want for Christmas for 2014"

Czech · 12/4/139:37 AM

Art... you'd make $1 million a year if you sold Canon! Love the idea of the staple-free stapler though - not sure if it would be worth it because staples are so cheap and most companies would probably charge double over a regular staple finisher.

Comment

Re: To Ricoh "What I Want for Christmas for 2014"

fisher · 12/4/1310:08 AM

How about an entry level wide format printer based on GelSprinter technology? $3-5K price range. A quality Tabletop B/W with a full sized display and a low cpc.

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Re: To Ricoh "What I Want for Christmas for 2014"

Kitz · 12/4/134:22 PM

FYI- Fujitsu scanners will be available thru Ricoh very soon. I have a solution for envelopes, message me and i will get you the contact information.

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Re: To Ricoh "What I Want for Christmas for 2014"

Art Post · 12/4/138:44 PM

Originally Posted by Czech: Art... you'd make $1 million a year if you sold Canon! Love the idea of the staple-free stapler though - not sure if it would be worth it because staples are so cheap and most companies would probably charge double over a regular staple finisher. Staples are not as cheap as you think they are take a read of this.. http://mfpsolutions.blogspot.c...cost-of-staples.html

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Re: Colorado churches say they fell victim to copier scam

muleyman · 12/1/1310:28 PM

This is horrible! It's happened in Portland as well! A small independent dealer almost went under because of the salesman that did the same thing, all within 30 days! I sure hope someone presses charges...

Topic

Actionable Intelligence Enters Fifth Year with New Website and Special Promotion

Art Post · 12/5/139:36 PM

Actionable Intelligence, the leading source of news, analysis, and custom research for the digital printer, MFP, copier, and consumables markets, is entering its fifth year. The company is celebrating this milestone with a new and improved website as well as a special offer for new subscribers to http://www.Action-Intell.com . “We are honored to have become the leading information provider for the printer and supplies industry,” said Charles Brewer, president and founder of Actionable

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Azerty Keyboard "What is"

Art Post · 12/6/138:01 PM

Never hear of this today and I found it on one of the new Ricoh systems

Topic

Ingram Micro Awards SAMSUNG with 2013 Smart Partner Award

Art Post · 12/3/138:43 PM

-SAM-4BIZ or follow Samsung EBD via Twitter: @SamsungBizUSA . About Samsung Electronics Co., Ltd. Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds oftelevisions, smartphones, personal computers, printers, cameras, home appliances, LTE systems, medical devices, semiconductors and LED solutions. We employ 270,000 people across 79 countries with annual sales of

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Re: Hit All Your Sales Goals in Just 5 Hours a Day

Art Post · 12/4/1310:52 PM

Well, after the read I kinda like it, especially the part about going home after 5 hours, but I guess the devil is in the details. Yes, you could make 20 calls per hour and do it for 5 hours, then go home, however you'll be sure to get the appointments and then we have to figure in the travel time...

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Re: Ricoh Co Ltd : Now on the Web: Imagine the Year 2036

txeagle24 · 12/4/139:45 AM

How about they get back on the topic of manufacturing a color wide format device that doesn't suck, a decent A4 desktop MFP solution and making scanning to nested folders w/ OCR capability standard instead of whatever they're trying to do w/ this nonsense?

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Re: Ricoh Co Ltd : Now on the Web: Imagine the Year 2036

Art Post · 12/4/138:55 PM

maybe they should let us p4p'ers map out their future!!

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Re: To Ricoh "What I Want for Christmas for 2014"

Art Post · 12/5/1310:58 PM

Wow, 70ppm A4, I could do some damage with that!

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Manage Widgets On Search Pages

It was during the early days of Covid19 that Greg and I did a series of Virtual Live Chats with Print4Pay Hotel members and followers of Greg Walters.

Those were some dark days for those us that made a living selling office technology belly to belly. There we many questions, not many answers along many comments about how many us were changing the way we communicated with our clients.

Those chats gave us the confidence that we could change. Sharing our stories with others and their stories with us allowed all of us to grow and prosper in the time of COVID19.

With a prognostication for a major recession in 2024, and the continued reduction in printed pages Greg and I thought it would be a good time to start our series again.

Every Friday at 4PM est Greg and I will be available to chat about whatever you want.  Ask us questions, let us ask you questions, tell us a cool sales event, ask us what we would do in certain sales scenarios.  I believe this will be a great group for many of us to continue to grow in our industry.

Everyone is welcome

Follow this link to our calendar and hit up the RSVP. We're looking forward to seeing old friends and making new ones!

_=Good Selling=-