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This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 15 Years Ago

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This Week in Copiers Fifteen Years Ago

Second Week of March 2009

DW_P4P_Hotel_500x100_March2023-100

Real Copier Sales



No words of wisdom for this week. Enjoy Day Light Savings Time.

Enjoy These awesome copiers threads from 15 Years Ago

Weekend Copier Notes from 03/15/09

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generating $19.7 billion - There are 3,673 direct mail only shops generating $12 mbillion - Lackawanna County, New Jersey awarded a new copier contract: - Hopes to save $83,000 - Will eliminate 15 of its copiers - Currently has 438 copiers/printers/fax machines - Topps Business Solutions of Scranton was the winner - Two managed print services vendors are joining forces. DocuAudit & FM Audit will combine their 12,000 printer model database to provide dealers a more comprehensive tool. - Xerox
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Ricoh Cuts Profit Forecast by 32%

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By Kiyoshi Takenaka TOKYO, March 13 (Reuters) - Japan's Ricoh Co Ltd (7752.T), the world's largest copier maker, cut its mid-term earnings goals less than expected on Friday, helped by cost cuts and overseas acquisitions in recent years. Ricoh, along with rivals Canon Inc (7751.T) and Xerox Corp (XRX.N), has remained profitable amid the global economic crisis, benefiting from sales of toner and ink for office printers and copiers, which are relatively recession-proof. That stands in stark
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Equitrac integrated bizhub Extended Solution Technology (bEST) solution

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Konica Minolta is pleased to announce the availability of integrated connectors for Equitrac Office and Equitrac Express. Utilizing the Konica Minolta exclusive bizhub Extended Solution Technology (bEST) Equitrac has integrated a seamless interface from the bizhub MFP control panel eliminating the need for the costly and bulky PageCounter terminals. For those customers who wish to incorporate HID Proximity Cards for authentication, the Konica Minolta AU-201H will also be compatible to allow for
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Re: Kyocera 5050 Help!

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Boy I had to bite my tongue on this one. Larry's advice to focus on ease of use is the best approach. There is no comparison in terms of reliability. This segment is where Kyocera shines and Ricoh has big issues.
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Re: RBS vs RBS "Who Wins"

JT (Guest) ·
And you wonder why ComDoc got out of the Ricoh business?
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Re: RBS vs RBS "Who Wins"

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Ricoh has had the program for awhile. You can probably get your local CofC to support your marketing efforts because the price difference easily could fund membership dues for those that aren't members.
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Re: Storage of competitor's equipment during lease

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Mr./Ms. customer, "Ultimately your name is the one on the lease. If the equipment gets damaged or doesn't get returned, you are the one they will be coming after. If payments don't get made, your credit rating is the one that is effected. Ask yourself this, would you loan me or any of my competitors your car? Probably not for all the same reasons you might not want to trust them or even me with your copier. I can give you every assurance that we would accept responsibility for anything that
Member

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Re: US Communities

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If you could send me the 1-06 that would be great. We found a deal where a Ricoh dealer supposedly used US Communities from 2005. Well, they didn't and we want to show the customer. Big opportunity. Thanks, John
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Re: Network Printers by SMB Path

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In this situation, the print server was actually the printer and not a client. For example, \\RNP972416. When you connected you got a warning that the server does not have the correct print driver installed, etc... I can see the advantages of sharing the print driver off of a print server, but why would a printer be installed in this manner where it is not going through a print server, but using the printer as the server? I hope this question makes sense.
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Can anyone recommend a coin op device?

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I am putting a deal together and need to put coin op devices on about 6 current model Ricoh devices (20-30cpm). Anybody have success with this? John
-=Good Selling=-
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Manage Widgets On Search Pages
 
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The Impact of Sales Growth: Words Your Clients Would Use to Describe Your Salespeople.

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"The problems in describing a person are essentially problems of knowing a person."
Donald Antrim

The above-mentioned quote accurately describes someone who relies heavily on having a deep understanding of who they are. Why? Because this creates the pathway for them to get know others on a deeper, more meaningful level.

Follow along with me on this one... When describing someone, you're not just listing out their physical attributes or their surface level characteristics; you're trying to convey their personality, beliefs, values, experiences, and intricacies.

To do so, requires a level of insight and familiarity with someone that goes way beyond mere observation.

Understanding someone involves digging into their thoughts, emotions, motivations, and history. It involves recognizing their nuances and unique qualities. Without this deep understanding, describing them accurately becomes challenging.

People... This does have a sales twist here in a moment.

In essence, to describe someone effectively, you must truly know them, not just on a surface level, but in a deeper, more heartfelt sense.

Whether you're a CEO, a senior level executive, the president of your company or even a sales leader, a few questions for you...

  • How well do your salespeople know their clients and how well do your clients know your salespeople?
  • How would your clients describe your salespeople?
  • What words would they use?

Your clients hold the keys to your success and profitability.

Your clients, along with their needs are constantly changing. It's up to your salespeople to gain a thorough understanding of how to help them.

At this very moment, would you have your finger on the pulse in regards to how well your team is keeping up with what they need?

Answer me this one, how would your clients best describe the experience they're receiving from your salespeople?

Do I have you thinking? Come on, I'm waiting for the words. What would they be?

  • Are they personalizing the level of service? How would you know?
  • Are they in consistent contact? How would you know?
  • Are they listening to your clients? How would you know?

Marinate on this one for a moment...

In this highly competitive business world, how the heck are your salespeople standing out with your most precious asset, your clients?

I'm asking you to dig in deep on this one... When was the last time someone on your sales team spoke from the heart and with curious intent asked, what words would you use to describe the support and value we've being provided to you?

H. Ross Perot sums it up nicely,

“Spend a lot of time talking to customers face-to-face. You’d be amazed at how many companies don’t listen to their customers.”

What you learn from your clients creates the pathway to increased revenue and profitability opportunities.

Therefore, are you committed?

Are you willing to do what is necessary?

Then, let's get started down the road towards increased profitability and sales growth.

CLIENT RELATIONSHIPS WITH SALESPEOPLE MATTER

“What we really need is a mindset shift that will make us relevant to today’s consumers, a mindset shift from telling to selling to building relationships.”
Jim Stengel

Meaningful relationships with your clients create long-term, consistent and sustainable profitability.

Mirror moment time:

  • How well do your salespeople really understand what your top clients want?
  • How well do they really understand what they desire?
  • How well do theyreally know them?

Gut check time, isn't it?

Now, I would like for you to think about some of your top client's, got it? Think about how much they mean to you and your company.

Next... What would it mean to you, your salespeople and your company if you lost any of your top clients?

Your clients, their happiness, their contentment, and the inspirational experiences you provide them are the single most important factor towards your long-term success.

Therefore, the more successful your salespeople become in understanding and building meaningful relationships with your client's, the more successful you will become.

Real relationships drive real revenue.

In a post-trust world, no wonder many (yes some of your clients) are skeptical about what your salespeople say, how they say it, why they say it and when they say it.

Again, I ask, how well do your salespeople know their clients?

How would they describe the relational knowledge they have about their clients?

Relationships or lack thereof, all have a direct impact on sales growth.

CLIENT PERCEPTION, IT'S THEIR REALITY

According to SurveySparrow, "Customer experience has overtaken price and product as the key brand differentiator in 2024."

In very simplistic terms, customer experience refers to the overall perception and feeling customers have about their interactions with a company.

So... When it comes to your client's experiences and their perception of your salespeople, this soon becomes their reality.

I believe that cold doses of candid feedback are necessary to grow.

Feedback from your clients become the vitamins and minerals salespeople need to sustain meaningful and healthy relationships.

Why am I pointing all of this out?

There might just be a monumental gap between what your clients think of your salespeople versus what your salespeople are sharing with you.

Client perception and how well your salespeople are interacting with them, just might be the key to unlocking exponential sales growth.

At this very moment, as you're reading this...

  • How many of you understand the massive impact this has to you?
  • How many of your clients see your salespeople as being available, helpful and insightful?
  • How many of your clients think of your salespeople as being heartfelt, caring and trustworthy?

Building meaningful relationships, it's not just a light switch you turn on then off. It's the emotional connection, the human connection and the heartfelt connection your salespeople make with each one of them.

Trust me on this one... salespeople who struggle to truly connect with their clients, soon create disconnection and we know what happens when this occurs, don't we?

THE RIGHT CONVERSATIONS DRIVE THE RIGHT RESULTS

Thomas Leonard once said,

"All problems exist in the absence of a good conversation."

The Merriam-Webster dictionary defines conversation as an,

Oral exchange of sentiments, observations, opinions, or ideas.

Soak in this quote for a moment...

"We had talk enough but no conversation; there was nothing discussed."
Samuel Johnson

Are your salespeople talking at your clients or engaged in conversation with your clients?

What types of conversations are your salespeople having?

Unfortunately, many in sales have reduced relationship and trust-building to back-and-forth questions and answers via email, phone, or text.

While prompt and succinct communication helps nurture a relationship, it’s the deeper conversations that uncover a client’s real, unstated, and their secretive needs.
  • How many of your salespeople are having meaningful conversations with their clients outside of the selling process? Would you know?
  • How many new relationships are being developed inside your client base right now by your salespeople? Would you know?

Look in the mirror and ask yourself...

Do my salespeople have the mental and emotional fortitude to have a meaningful conversation with our clients or are they avoiding these conversations because they're scared too?

How well are your salespeople making your clients feel before, during and after doing business with them?

  • What words would they use to describe how your salespeople make them feel?
  • What words would they use to describe how your salespeople care about them?
  • What words would they use to describe how much they trust your salespeople?

Meaningful and credible relationships matter. This is built through consistent, caring and collaborative conversations.

Your clients should be able to share without hesitation the words they would use to describe your salespeople. If not, then you all have some work to do.

This my friends has a 100% direct correlation to your sales growth, your revenues and most of all your profits.

Guy Kawasaki, a renowned entrepreneur, author, and tech evangelist. From his influential role at Apple in the 1980s, where he played a key part in the success of the Macintosh, to his ventures in entrepreneurship and venture capital, Kawasaki's journey has been marked by innovation and business acumen. As a prolific author, his books like "The Art of the Start" and "Enchantment" continue to inspire aspiring entrepreneurs.

SHOW SUMMARY

In this episode of Selling From the Heart , we have an engaging conversation with Guy Kawasaki. They discuss the concept of selling from the heart and the importance of being others-focused in sales. Guy shares insights on vulnerability, the power of disciplined habits, and the significance of making a difference. He also highlights the value of connecting with others and the importance of seeing operational realities in person. This episode is filled with practical advice and inspiring stories that will motivate listeners to be remarkable in their personal and professional lives.

KEY TAKEAWAYS

Selling from the heart means having the other person's best interests at heart, not just your own.

Vulnerability is a sign of wisdom and strength, not weakness.

Disciplined habits are crucial for success in sales and life.

Connecting with others and walking in their shoes can lead to valuable insights and stronger relationships.

Success obliges individuals to help others and make a positive impact.

QUOTES

"If you're successful, you have an obligation to hold that door open, make that door bigger, make the tide rise, float all the boats."

"If you want to be a great salesperson or evangelist, sell something great. Do not affiliate yourself with mediocrity."

Learn more about Guy Kawasaki:

LinkedIn:

/ guykawasaki

Learn more about Darrell and Larry:

Darrell's LinkedIn:

/ darrellamy

Larry's LinkedIn:

/ larrylevine1992

Website: https://www.sellingfromtheheart.net/

Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.

Please visit https://www.sellingfromtheheart.net/book to pre order your copy of the rerelease of the Selling from the Heart book.

SUBSCRIBE to our YOUTUBE CHANNEL!

/ @uci6ocvgpgqjg8yxg0hst4na

Please visit WHY INSTITUTE:

https://whyinstitute.com/

Please go to WORK BETTER NOW:

https://www.workbetternow.com/

Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/d...

Get your Insiders Group FREE PASS here:

https://www.sellingfromtheheart.net/f...


 
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This Week in the Copier Industry 10 Years Ago

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This Week in Copiers Ten Years Ago

Second Week of March 2014

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales

Digging up leads for multi-functional devices can be trying at times, and especially if you're new to the business.

I'm sure if you've just landed a position with a company that sell multi-functional copiers you've been given a list of accounts to call on...read more here

Check These Great Copier Threads from Ten Years Ago This Week

eCopy Awards Konica Minolta Two Office Equipment Channel Partners Best Practices Awar

Art Post (Guest) ·
manufacturers, independent software vendors, system integrators and industry experts to team up on advancing document scanning strategies. In the first of two awards, the senior executive team from the Southeast Region of Konica Minolta Business Solutions U.S.A. was recognized for its sponsorship of a joint telemarketing and Email solution-based campaign. Through this initiative the sales team moved from a hardware focus to solution selling focus. Additionally, the program raised the quarterly rate of
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Konica Minoltas Bizhub Pro 1200 Series Sets New Standards In Quality And Modularity

Art Post (Guest) ·
that deliver highest value to the market. With Konica Minoltas new digital presses, on demand commercial printers and central reprographic departments (CRDs) also benefit from new screening technologies and highest monthly duty cycles of up to 3 million pages. In every sense, our bizhub PRO 1200 series stands for a new value in production printing, says Brett Palmer, National Product Manager at Konica Minolta Business Solutions, Production Printing Group. With this single system we have succeeded
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UPDATE 2-Ricoh aims to quadruple operating margin in 5 years

Art Post (Guest) ·
manuals and direct mail items quickly and in bulk, and are a fast-growing segment of the global office equipment market. Of Ricoh's total annual revenues of 2 trillion yen ($22 billion), traditional operations including regular printers and copiers account for 1.7 trillion yen, while new businesses such as digital commercial printers and IT services make up the rest. Ricoh, which competes with Canon Inc (7751.T), Xerox Corp (XRX.N) and Konica Minolta Holdings Inc (4902.T), bought International
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Ricoh to Launch Projection System Business Aiming for Sales of 150 Billion Yen in FY2

Art Post (Guest) ·
projection system business, that is to say the same level of services already demonstrated for years in the printer and MFP arena. By combining these strengths, Ricoh can provide the whole process from manufacturing components and units to solutions proposals and sales, installation and maintenance services to every customer as a one-stop service. This is the major advantage of the Ricoh Group. As a first step of promoting its own brand, Ricoh will introduce five models of a thin, A4 size
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RICOH INTRODUCES AFICIO GX e5550N GELSPRINTER COLOR PRINTER

Art Post (Guest) ·
manufactured free of hazardous materials and produces zero ozone emissions, resulting in a low carbon footprint with minimal impact on the environment. “Most businesses rely on laser printers to handle a lot of their document output needs,” said Matt Sakauchi, vice president, Office Printer Business Group, Ricoh Americas Corporation. “The GX e5550N with GelSprinter technology offers the speed and versatility of a laser printer in an affordable and reliable inkjet printing solution that not only
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eCopy PaperWorks from Nuance Hits a Home Run in Boston Red Sox Accounting Department

Art Post (Guest) ·
on eCopy PaperWorks and the full range of eCopy network scanning and MFP solutions from Nuance can be found at http://www.ecopy.com . About eCopy Network Scanning Solutions eCopy network scanning solutions from Nuance are offered by leading MFP vendors -- including Canon, HP, Konica Minolta, Oce, Ricoh, Toshiba and Xerox -- providing organizations with an intuitive touch-screen application that has a consistent user experience across devices. eCopy's solutions support document connectivity to
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Notable Solutions AutoStore Workflow Now Provides Capture On-Ramp for DocuWare Docume

Art Post (Guest) ·
. NSi’s flagship product, AutoStore, captures paper and electronic documents from a copier, scanner, or printer, then routes the information into the appropriate business system based on the document type. As a result, business is done faster, with less effort ¬— and with less paper. AutoStore is the information on-ramp for nearly 500 models of MFPs and network-attached scanners —from Fujitsu, HP, Kodak, Kyocera, Lexmark, Ricoh, Savin, Lanier, Sharp and Xerox. ABOUT DOCUWARE Founded in 1988, DocuWare
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Ricoh Introduces Aficio(R) MP C6501SP/C7501SP Color Digital Imaging System

Art Post (Guest) ·
and printing, the optional Fiery E-7200 will be available after launch allowing for easier Ricoh scanning and Fiery printing. "For many businesses, in-house printing needs are becoming more complex," said Hede Nonaka, executive vice president, Marketing & Document Solutions and Services Division, Ricoh Americas Corporation. "With the Ricoh Aficio MP C6501SP/C7501SP digital imaging system, instead of outsourcing these jobs to a third-party printer, users can consolidate costs into one resourceful
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Ricoh AutoStore Front Panel Demonstration

Art Post (Guest) ·
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Ten Tips to get the DM to Take Your Call "Selling Multi-functional Copiers"

Art Post (Guest) ·
Ten Tips to get the DM to Take Your Call "Selling Multifunctional Copiers" Digging up leads for multifunctional devices can be trying at times, and especially if you're new to the business. I'm sure if you've just landed a position with a company that sell multifunctional copiers you've been given a list of accounts to call on. These accounts will consist of existing accounts and named accounts (accounts that you'll need to crack). With the existing accounts it will be pretty easy to book an
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BBC Digital signs Canon for MPS

Art Post (Guest) ·
print solution that improves our customer's bottom-line". Brian Nelson, general manager for Canon Partner Channel said BBC Digital's coverage in metro and regional markets further increases Canon's service and sales footprint, highlighting our commitment to growing the Canon Partner Channel." "We are committed to helping our customers maximise the business value of their printing solutions by offering the most advanced multi-functional devices, software and service in the industry," said Andrew
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Re: Where Do You see the Copier Industry in 5 years????

Art Post (Guest) ·
I know…I’m just a dumb copier salesman!). As long as we follow Neal’s advice of “evolving with our industry”, I feel we’ll all be fine. Remember, ladies and gentlemen, if you’re on this website reading threads like these, you’re probably one of the elite salespeople in this industry, and no matter what technologies take hold in the future, someone will need to be the “industry expert’ for those technologies. So far, they haven’t invented an idea or product that sells itself! Good Selling! Brian
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Kyocera helps resellers provide MPS

Art Post (Guest) ·
Kyocera Mita plans to launch a new program for resellers to help sell managed print services (MPS). Managing director, David Finn, said partners will have access to the printer vendor’s field support team. “The only caveat will be that it’s got be within our service capability, which is about 75km radius from the GPO in every state,” he said. “We’re giving the channel a chance to sell MPS and have it fully backed and supported by us.” Finn said when a machine needs maintenance or repairs
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Electronic Output Solutions Uses Xerox iGen4 to Create Personalized Mailer for Time W

Art Post (Guest) ·
targeted potential customers and included personalized offers, varying graphics on both sides and coupons with perforated edges. The Xerox iGen4's high image quality and media handling allowed for complete area coverage -- including the perforated edges. With the iGen4 press, which offers the largest cut-sheet size of any digital color press, EOS was able to print Time Warner Cable's greeting cards three-up -- maximizing paper and production time. The press accommodates 14.33" x 22.5" sheet
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Photizo Group Launches MPS Insights.com

Art Post (Guest) ·
The Photizo Group The Photizo Group is the premier source for ongoing business intelligence about the rapidly growing opportunity of Managed Print Services (MPS). MPS involves managing hardcopy device fleets (copiers, printers, multifunction devices, and fax machines) in a unified fashion, often outsourcing this to an external vendor. Photizo Group provides the most complete body of research on the Managed Print Services market. From its landmark MPS study in April 2008 to ongoing research
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Canon Business Solutions opens Tampa Bay offices

Art Post (Guest) ·
Canon Business Solutions Inc. opened an office in Tampa Tuesday and is opening an office in Sarasota Wednesday. The Tampa office has a staff of 44 and will serve as the company’s base of operations for the Tampa metropolitan area, a release said. Todd Pike, president of Canon Business Solutions, and Tampa Mayor Pam Iorio attended a ribbon-cutting ceremony at the Tampa office, located at 501 E. Kennedy Blvd., Suite 100. Thirteen employees are based at the Sarasota location including Sales
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How are Sales??

Art Post (Guest) ·
them. Still trying to get my hands around Ricoh's new PPDM,, it's got Omni Page and I'm not a big fan of this program. Margins are still fair at best and I'm wondering if we'll ever be back to where we were. Comments, would like hear from others! How is it in your neck of the woods?
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Overcharging, favoritism alleged in Jefferson Parish schools copier contract

Art Post (Guest) ·
Overcharging, favoritism alleged in Jefferson Parish schools copier contract By Barri Bronston, The Times-Picayune March 12, 2010, 5:50PM A controversy involving photocopy machines in Jefferson Parish schools has School Board members accusing vendors of cheating the public out of hundreds of thousands of dollars and some vendors saying board members are unfairly excluding them from the school market. "The school system is getting fleeced by these copy people," board member Mark Morgan said
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How to scan2word and scan2excel from Ricoh & NSI

Art Post (Guest) ·
Here's a really cool solution for NSI Autostore and Ricoh java enabled device that allows you to scan2word or scan2excel plus a few other excellent time saving workflows! View the video
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Re: How are Sales??

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Slightly off topic, and I'm not familiar with Ricoh's stuff any more, but Art, I gotta say, Konica has bundled OmniPage into their Unity suite for years and it's my favorite part of that suite. It's simple to use and accurate. Maybe Ricoh has done some customizations to their interface that changes your experience with it. Oh, yeah, on topic, how are sales? More like, how are the indicators in the economy? Here in the Midwest, we're seeing good signs. I heard on the radio this morning that the
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Xerox CEO Ursula Burns is getting a raise

Art Post (Guest) ·
Xerox Corp. CEO Ursula Burns is getting a raise next month. Effective April 1, Burns’ base salary will go from $900,000 to $1.1 million, according to paperwork filed last month with the U.S. Securities and Exchange Commission. It is the first bump in Burns’ base salary in conjunction with her new position; she did not receive a raise when she was named CEO in 2009. According to Xerox, its board of trustees compensation committee is giving her the raise to reflect “her increased scope of
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MFP Leads "Are you looking hard enough?"

Art Post (Guest) ·
In all my years of selling copiers and now MFP's, I'll make a comment "Where's the Leads?" Too often I forget that leads are all around me, and sometimes I can't see the forest through the tree's. Just last week, I ran across three leads when I wasn't even looking. The first one was a paper store, I had to buy specialty paper to run some print samples for a client. As I was making my .... go here for rest of blog
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Print/Mail Consultants Announces PMC Writing Services

Art Post (Guest) ·
ARLINGTON, TX – Tue. March 9–Print/Mail Consultants, a consulting firm serving the document industry, has announced the launch a new division. PMC Writing Services leverages the firms experience and knowledge of the document printing and mailing industry to develop custom content that is designed to educate and inform industry decision-makers. Initially, the service will be aimed at vendors who sell products and services to print and mail producers. “The large vendors in this market do a great
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Wanted! Ricoh MPC 3300

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I am looking to buy two used Ricoh MPC 3300.with booklet makers. Call me 801.745.3220 x 101 if you have these.And no, I do not want the c3000 or c3500. thanks!
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Need Ricoh MPC 3300

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I need two used Ricoh MPC 3300 W/ Booklet makers. Pls call if you have these 801.745.3220 x 101.... and no I do not want the MPC 3000 or 3500. Just the MPC 3300. Thanks!
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EMEA Hardcopy Peripherals Market to Stabilize Through 2010 as Growth

Art Post (Guest) ·
printers, printer-based multifunctional systems (MFPs), and single-function digital copiers (SF DCs). Data for all vendors is reported for calendar periods.
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Re: The Effect Currency Evaluations have on the MFP industry

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While it is probably fair to say that the majority of new copiers/ printers in the world are now manufactured in China, these facilities are owned by Japanese companies.
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Re: The Effect Currency Evaluations have on the MFP industry

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It is ironic that Communist China has the ability to cause significant damage to the world's greatest democracy with the capitalist concept of debt. Anyway not to get political, copier prices might soon be rising simply because of the powerful forces of currency change.
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Re: How To Close a Sale

Art Post (Guest) ·
opportunity When you hear the words "I need" and a description of what's "needed" do you immediately start to design and quote or sell? If you do, at the end of the sales process, you often hear "Great Idea but It?s too expensive", don't you! Can you really afford to waste time selling with the outcome being "sorry, not enough budget"? Up front and immediate qualification of things like cost v budget is a must for any sales process. It?s the reality check that can get you a sale or let you scale down
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Re: How are Sales??

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Too many questions in one post but my thoughts are that margins on hardware will never come back. Scanning to Doc Mgmt should be seen as an additional revenue opportunity but I disagree that it will ultimately reduce paper...at least not in the short-term. Where people used to pull a file and then return it without making copies, digital docs will often be printed to create a working hard copy which is subsequently thrown away only to be printed again months later when the file is needed again
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New CEO for Bytes Document Solutions

Art Post (Guest) ·
inside Bytes Document Solutions: the new Xerox division lead by MD Rabin Ram, NOR Paper, acquired in 2008 and headed by Raymond Blake and LaserCom, formerly Laser Facilties, headed by Konni Hoferichter. Bytes Document Solutions, previously known as Xerox South Africa, is a R1,8-billion-a-year company made up of three business components: the sole authorized Xerox distributor to 27 sub-Saharan countries, paper merchant NOR Paper and digital printing and mailing supplier, LaserCom.
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The Harlandale Independent School District

Art Post (Guest) ·
REQUEST FOR PROPOSAL The Harlandale Independent School District is accepting Sealed Proposals for the Acquisition of District Copier Fleet and Print Shop Services (RFP 100436) until Tuesday April 6 2010 at 9:00 a.m. at the Office of the District's Purchasing Manager Hector K. Rodriguez at 12115 S.E. Loop 410 San Antonio TX 78221. Specifications may be obtained from the address above or by visiting our Website at www.harlandale.net . Questions in reference to this proposal may be directed to
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How To Close a Sale

Art Post (Guest) ·
believe that the clock has only one time - right now. If they get a lead, they’re on that lead immediately and they follow up flawlessly. If you want to close, you’ve also got to torque up your sense of persistence. If there are three salespeople competing for the same business, the closer is the one who (for example) remembered to send a tailored follow up letter or email to the customer within one day of the meeting. Closers are vigilant and inexhaustible in their follow up. They’re good at dialogue
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Re: The Effect Currency Evaluations have on the MFP industry

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If you check the price changes between the Aficio C7500/C6000 and C7501/C6501 it may suggest that Ricoh is adjusting for currency rates. The mainframes are up around $4k and $7k respectively and MSPRs for most inherited options are up by about 15%
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Re: The Effect Currency Evaluations have on the MFP industry

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quote: Originally posted by SalesServiceGuy: The Canadian $1.00 is now slightly above the USD. Hrmm, the Canadian dollar was trading slightly above the US dollar for two months in 2008 but not "now". It's close but USD is still worth more than CDN

Re: Rumor has it.....

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No, we had to wait until March 11th. Sixteen (16) people in Marketing at Ricoh were laid off today.
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Re: Rumor has it.....

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I wonder if this is only the beginning of a long hard layoff enviroment for Ricoh/IKON? Uncertainty in a career is not fun.
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Re: Rumor has it.....

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quote: Originally posted by GMAN: Seven close friends of mine lost their jobs today. Are these part of the 16 above or from a different department (sales?)?
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Re: Rumor has it.....

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Who was let go in Ricoh Marketing?
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Aia Document Experts Tackle Communications Compliance and Output Transformation in Xp

Art Post (Guest) ·
Owned, Business Managed, IT Controlled” concept of customer communications management and ITP/Customer Communications Management (ITP/CCM) to conference attendees March 16-19 in Tampa Bay, Florida. Aia Software CEO Paul Dirven joins a compliance discussion in a Vendor Solution Panel on Thursday, March 18 from 1:30-2:20 pm in the Glades room. In the document space, compliance issues regulate both content and the look and feel of print and electronic output. Failure to meet compliance mandates
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The Effect Currency Evaluations have on the MFP industry

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uncommon for National Copier Manufacturers to strike a deal with their foreign HQ twice a year to fix currency rates for the next six months. That negotiation usually occurs around now with a weak USD and again in Sept.
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New INTERQUEST Research: Océ JetStream Popular Choice as Inkjet Gains Traction in Tra

Art Post (Guest) ·
35 percent of the total transactional print volume reported—up from 31 percent the year before. The number of print operations using inkjet equipment took a big jump. The survey found that about one-third of the respondents now use inkjet equipment for transactional printing, up from 16 percent in the first half of 2008. High Volume Transaction Operations Turning to Inkjet INTERQUEST interviewed 30 third-party service providers and in-house operations that together produce about 27 percent of
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Océ Speakers Tackle World-class Workflow and Credit Card Communications

Art Post (Guest) ·
. In this role, he has hosted, informed and engaged more than 1,000 Océ customers since the facility opened in 2004. Tom's passion for addressing customer requirements with state-of-the-art production printing solutions was first ignited when he began designing print engines in the mid-1980s. Since joining Océ in 1986, he has advanced steadily through the ranks of the organization, gaining hands-on expertise in a variety of capacities, from technical support to training to product management
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Premium Membership winners for February 10!

Art Post (Guest) ·
Every month we are giving away two Premium Memberships for the Print4Pay Hotel. The Premium Memberships are possible through the sponsorship of Print Audit www.printaudit.com and Dealer Marketing Systems www.dealermarketingsystems.com! Our winners are: txeagle24 wins a 6 month Premium Membership for "Top 5 Posters" Print Audit Sponsor B1116 wins a 6 Month Premium Membership for "Top 5 Topic Starter" Dealer Marketing Systems Sponsor Congrats and thanx for making this a great place for our
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Memoirs of a Copier Sales PersonProspecting

Ten Tips to get the DM to Take Your Call "Selling Multifunctional Copiers"

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I noticed this blog was stuck on the on out old site, however there is still some great information.

Ten Tips to get the DM to Take Your Call "Selling Multifunctional Copiers"



Digging up leads for multi-functional devices can be trying at times, especially if you're new to the business.

I'm sure if you've just landed a position with a company that sells multi-functional copiers, you've been given a list of accounts to call on. These accounts will consist of existing accounts and named accounts (accounts that you'll need to crack). With the existing accounts, it will be pretty easy to book an appointment, but how about those "named accounts"? How the heck can you get past the gatekeeper to speak to Mr. or Mrs. Right? You could make phone call after phone call... and this isn't a bad idea. My personal approach is if you can't get them on the phone for reasons such as "just stepped out", "in a meeting", or "out to lunch at 4 PM", it's obvious they don't want to speak to you. Here are some of my favorite tips for constant contact:

  1. Put them on a bi-monthly call; sooner or later, you'll catch up with them.

  2. Vary the times that you call: early (before 9 AM), midday, and then between the hours of 4:30 and 5:30 PM.

  3. After you've made your first call to the DM and left a message, send them a letter referencing why you are calling and a letter of introduction. Make sure to mention mutual accounts that they know or do business with.

  4. See if you can get the email address of the DM. If so, send one email and don't become a pain in the ass with multiple emails. Here's a little trick I learned: it won't work for every account. After a few phone calls (not a large account), I couldn't get the name of the DM. I checked the website and all there was a fill-in box for the contact us page. In Windows Explorer, I right-clicked on the webpage and then selected the "view source" code. I checked the code, and wouldn't you know it, there on the contact page was an email address that I could use. Later that day, I found out this was the email address for the DM.

  5. Send something different; be creative. Instead of sending a letter via regular mail, send it via 2nd-day delivery. It will get opened, and plan a phone call for the day after the letter arrives.

  6. If you have some promotional items, pack them up in a box and UPS them along with a letter. Make sure you call them the day they get the package or a day later. I once sent a box of drinking glasses to an account, and a few days later, I was able to secure an appointment.

  7. Go to LinkedIn and see if they have a page. If so, look through their contacts to see who might be able to introduce you to them.

  8. Schedule a drop-off of some kind; here, I'd just stick with dropping off a business card. Do this early or late in the day!

  9. Ask the gatekeeper what is the best time to call Mr. or Mrs. so-and-so.

  10. If this is truly an account you need to crack, get there early and drop off a box of Joe and doughnuts. Sooner or later, the DM will see the treats and ask where they came from. Is $15 too much to spend to have the DM pick up the phone? I think not!

The key is to be persistent; try to be the turtle. Slow and steady will get you your appointment. Fast and furious will only turn the potential client off.

-=Good Selling=-

 
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This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago

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This Week in the Copier Industry 5 Years Ago

Second Week of March 2019

Purple Modern Professional Web Designer LinkedIn Banner

Real Copier Sales

It's been sometime since Ricoh introduced the MP 301 (A4 black MFP 30ppm). Five years is a long time to hang on to a model, especially when A4 devices are being introduced left & right. There's a new kid on the block of A4 devices. Ricoh is now offering the IM 350f (37ppm), IM 430F (43 ppm), and the IM 430fb (45ppm). ...more here

View These Awesome Copier Threads Below

MCS Announces Sale of Konica Minolta Dealership

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, Production Print Solutions is the ideal fit. Production Print Solutions is the largest third-party maintenance provider for Oce printers and a large service provider for Konica Minolta equipment. Adding the vertical integration of sales of KM printers to their existing Canon sales and service relationship will enhance their position in the market and strengthen their relationship with their customer base. Please Contact Production Print Solutions directly for all your KM and Oce needs. MCS no
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Konica Minolta participates in the International University Contest

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( www.reshapework.com ) with its expansive smart office product portfolio from IT Services ( All Covered ), ECM, Managed Print Services and industrial and commercial print solutions.Konica Minoltahas been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 11 consecutive years, and is proud to be ranked on theForbes 2017 America's Best Employers list. The World Technology Awards recentlynamed the company a finalist in the IT Software category
Blog Post

Ten Reasons Why the New Ricoh IM 350F, IM 430F and IM 430Fb is a Winner

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It's been sometime since Ricoh introduced the MP 301 (A4 black MFP 30ppm). Five years is a long time to hang on to a model, especially when A4 devices are being introduced left right. There's a new kid on the block of A4 devices. Ricoh is now offering the IM 350f (37ppm), IM 430F (43 ppm), and the IM 430fb (45ppm). All devices come standard with copy, print, fax and color scan. Anyone can get the speeds and feeds on these devices, but I wanted to dig a little deeper and express what I like
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Are you a Solutions Specialist sick of red-tape and drama?

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their unique particulars and peculiarities. Valid Driver’s License Interested candidates should forward their resume to John Mooney, jmooney@cbesolutions.com About CBE Office Solutions CBE Office Solutions is one of Southern California’s fastest growing Office Tech companies specializing in Canon, Ricoh, Sharp and Hewlett Packard along with Managed IT Services, Managed Print Services, and Document Management Workflow Solutions. With offices in Irvine, Torrance, Ontario and City of Industry, CBE
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Canon Solutions America Launches Océ PrintSight Software

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their Océ Arizona , Océ Colorado , and Océ ColorWave printer fleet from anywhere on their network. Océ PrintSight displays a range of data in an intuitive user interface, allowing for real time reporting on ink usage, media type printed, square footage, print time, machine status, and more. Help Increase Visibility, Increase Profitability To help better determine production schedules, machine utilization, and identify the printers that still have capacity should print volumes increase, Océ
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VLCM Announces Partnership with ecoprintQ Inc, an Authorized Solution Center for PaperCut Software

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support the PaperCut portfolio of software solutions in the Mountain West Region and surrounding states. VLCM provides cost-effective print, copy and fax solutions that include support for existing printer and copier fleets, new equipment (leased or purchased), all consumable print supplies including toner cartridges and maintenance kits, as well as responsive onsite repair and expert managed print services (MPS). VLCM is an authorized Canon independent dealer and HP Premier A3 copier partner
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Toshiba LEAD Event Strikes Gold

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LAKE FOREST, Calif.--(BUSINESS WIRE)--Mar 12, 2019-- Toshiba America Business Solutions (TABS) and Toshiba Global Commerce Solutions (TGCS) won the 2018 Gold Stevie ® for teaming up to empower their business partners and clients during LEAD (Learn, Engage, Act and Deliver) 2018. Nearly 1,700 LEAD 2018 goers – comprised of clients, resellers, technology partners, and industry media and analysts – received a first glance at Toshiba’s future as well as current retail and content management
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Flex Technology Group Fuels Continued Growth With New Vice President of Professional Services

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solutions, representing industry-leading suppliers such as Canon, Ricoh, Konica Minolta, HP, Lexmark and various software solutions. FTG services almost 40,000 customers nationally. For additional information, please visit www.FlexTG.com . Related Links Flex Technology Group Oval Partners Read more: http://www.digitaljournal.com/...200443#ixzz5hv1e048L
Blog Post

Print4Pay Hotel Earns 2018 Constant Contact All Star Award

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fuel small business success. We know it’s not an easy road for small business owners, which is why we work to provide easy and affordable marketing tools and advice that can elevate their customer engagement and awareness to new levels,” said Holli Scott, Vice President of Customer Success. “The campaigns created by this year’s All Stars demonstrate that a business, regardless of its size, can accomplish their marketing goals and we celebrate Print4Pay Hotel’s impressive achievements with this All
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HB Label Print Installs First Mark Andy LED-UV Press in Ireland

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/relam facility, the P4 also has two die stations, the second of which is the award-winning QCDC unit. Declan Boran (left), Paul Macdonald (middle) and Ian Bowden with HB Label Print's new P4 - Mark Andy's first press in Ireland with LED-UV curing. Paul Macdonald of Mark Andy UK who supplied the press stated: “The P4 is an ideal choice for label printers using 2200 series machines as there is a high degree of compatibility between the two. The Mark Andy Pro-LED curing system offers significant
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DuraFast Label Company Now Shipping Afinia Label's New Entry-Level Afinia L701 Memjet Color Label Printer

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it a great choice for small businesses with lower print volume requirements. The trade-offs are a slightly slower print speed and the per label ink costs aren't quite as low as the L801's. Though it's tempting to compare the two siblings because they are so similar, what our customers are finding most intriguing about the Afinia L701 color label printer is how it compares to other entry-level color label printers on the market. It blows them all away!" "When it comes to operating costs, the
Blog Post

Arlington & The Power of 3

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think of the savings with Admin. Webinar (s) is the name of the game. Brent was also very excited about the upcoming round of webinars that are scheduled for dealers to help them with their selling efforts. There's an upcoming webinar on the 14th of March which you can check out here. The Power of 3 Gets You the Brand Names You Want Brother Canon HP Kyocera Lexmark Okidata Panasonic Ricoh Samsung If you like to learn more about Arlington please go here. We're proud to say that Arlington is also a
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5 reasons sales don’t sell

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employee is obviously going to put a damper on how effective your services are sold. Training is always a necessity, but you simply cannot train someone to be someone they’re not. This could be a hinderance in copier companies because you can have a sales rep excellent at selling a printer or copier machine, but not be able to wrap their head around selling managed services. Also, you need to know a salesperson has money on their mind. This needs to motivate them, and they need to not be
Reply

Re: Konica Minolta participates in the International University Contest

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This is awesome! It's also a good talk track for sales when meeting with clients
Blog Post

Caring: The One Key Component Missing With Salespeople Of Today

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clients have with you and your brand, then watch your relationships skyrocket. AUTHENTICALLY CARE You success in sales is not just about closing more deals, where you sit on the sales totem pole, or the size of your last commission check; it’s about demonstrating you deeply care about the needs, interests, and desires as you help guide your clients to do better business. Authentically caring about people is the key to sales and your success. If you don’tgenuinelycare, neither will your clients. I
Blog Post

The Predictors of the Future of MPS Seem Void Imagination

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declining every day, and you have more issues to managed that what your organization’s associates are printing less of every day. My point dealer owners, you realize the same thing as 85% of all SMB printer and copier end-users realized a long time ago. Today we see all the articles and experts talking about the tremendous growth in MPS. We have seen the headlines “Managed Print Services a 50-billion-dollar business by 2025.” It seems that all those saying these things intend to deliver the past to
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Office Equipment Market Expected to Witness a Sustainable Growth over 2022

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driven by the rising wireless and wired printer consumptions by the populace for printing high graphics documents, spreadsheets and photos for study as well as marketing purposes. The commonly used office equipment is scanners, currency counting machines, cash registers, calculators, analytical scientific apparatus and printing devices (copier, laser beam inkjet printers). The global industry growth is expected to be driven by the growing personal computer market, increasing urban population
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Investors Slam Xerox Spinoff For Falsely Hyping Stock

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Investors Slam Xerox Spinoff For Falsely Hyping Stock By Bill Wichert Law360 (March 11, 2019, 7:42 PM EDT) -- Conduent Inc., formerly a collection of Xerox Corp. subsidiaries, has been hit with a putative securities class action in New Jersey federal court alleging it kept investors in the dark about... To view the full article, register now. Try Law360 FREE for seven days Already a subscriber? Click here to login
Comment

Re: Ten Reasons Why the New Ricoh IM 350F, IM 430F and IM 430Fb is a Winner

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Slight correction...both the IM 430F and the IM 430Fb are 43 ppm. Additional info...the 430F (SP 501) has a Service Maintenance platform while the 430Fb (SP 502) has a User Maintenance platform. The SP 510 and SP 502 are printer only versions of their respective MFP's. As far as I know, the SP's and the IM 350 (350F without a standard fax) have not been launched yet. It is interesting to note that the service training does not reference the MP 301SPF or the MP 402SPF at all. The new IM units
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Slide that Xerox Used for Annual Kickoff for 2019

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Look at the first graph, this is how many copier dealers there are in the US. Xerox defines that 200 of those dealers could be "anchor dealers" aka big iron and production. The 2,300 other dealers were referred to as "box slingers".
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Xerox to reorganize into holding company

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Xerox to reorganize into holding company By: Velvet Spicer March 7, 2019 Xerox Corp. plans to reorganize its corporate structure into a holding company, documents filed with the Securities and Exchange Commission Wednesday show. Following the restructuring, Xerox will become a direct, wholly-owned subsidiary of a new holding company. The purpose of the reorganization is to provide Xerox with “strategic, operations and financial flexibility,” the document states. The business ... https
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DocuWare Introduces its U.S. Cloud Partner Program

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DocuWare Introduces its U.S. Cloud Partner Program Paving the Way for Higher Partner Revenues Via Increased Cloud Sales New Windsor NY, March 11, 2019 – DocuWare introduces its U.S. Cloud Partner Program following a year of exceptional cloud expansion and the successful launch of a similar program in Germany. Currently hosting 2,000 cloud customers, the company is committed to staying well ahead of demand for cloud installations. The market potential for cloud solutions is huge. DocuWare
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Pharos Systems' Support for Ricoh IM-series Devices

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Many of our customers are beginning to receive, or may be reviewing, Ricoh’s next-generation “IM”-series of Multi-Function Devices for use in their environments. The Ricoh IM series is unique in that it does not come standard with the native Java platform required by our Pharos for iMFP Ricoh solution, and are encouraged by the news that Ricoh is offering an accessory kit to brings Java to these new devices. Pharos Systems is currently obtaining this accessory kit so that we may test its
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PE-backed DRS Imaging Services taps Russo as sales and marketing EVP

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DRS Imaging Services LLC , which is backed by HiGro , has named Jeff Russo as executive vice president of sales and marketing. Previously, he worked at DocuWare where he was East Coast senior sales director position. Headquartered in Springfield, New Jersey, DRS was a provider of document conversion technology and services to the healthcare, education, finance and government markets. PRESS RELEASE SPRINGFIELD, N.J., March 11, 2019 /PRNewswire/ — DRS Imaging Services LLC is very pleased to
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Fujitsu Formulates "Fujitsu Group AI Commitment," Demonstrating Dedication to Safe and Secure Use of AI

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users, and outside experts, spreading the value created by AI throughout society. Key Points of the AI Framework 1. Provide value to customers and society with AI 2. Strive for Human Centric AI 3. Strive for a sustainable society with AI 4. Strive for AI that respects and supports people's decision making 5. As corporate social responsibility, emphasize transparency and accountability for AI (1) AI4People Launched by the Atomium-European Institute for Science, Media and Democracy in November
Comment

Re: Ten Reasons Why the New Ricoh IM 350F, IM 430F and IM 430Fb is a Winner

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Thank you. Very helpful. Kindly continue to post further updates. Have a great day.
Comment

Re: Print4Pay Hotel Earns 2018 Constant Contact All Star Award

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Thank you Martin!
Reply

Re: Canon Solutions America Launches Océ PrintSight Software

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Will this software also give the cost per square foot for the consumables?
Reply

Re: Toshiba LEAD Event Strikes Gold

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Maybe one day I'll get an invite!
Comment

Re: The Predictors of the Future of MPS Seem Void Imagination

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Time will tell. Interesting Thanks for your views Enjoy
Comment

Re: The Predictors of the Future of MPS Seem Void Imagination

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Thanks Larry, the times we are in are definitely changing. it is a new era that's for sure
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Re: The Predictors of the Future of MPS Seem Void Imagination

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Can't miss because our booths (9 & 112) a
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Memoirs of a Copier Sales Person

The Price Seems Kinda High is This Your Best Price

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Probably one of my shortest blogs in sometime.

The client is an existing account and I inherited the client from another rep that is long gone.  In recent years I've been able to upgrade them with no issues, no complaints and price was never an issue as long as it was not more than what they were paying for MFPs.

In the last week I was asked to quote two non imaging devices for two of their locations. Thus, there was no replacement of an existing device and I was asked to provide both leasing and purchase.

Within a week the client agreed to lease the equipment that was on the proposal.  Thus, order docs and a lease doc went out the next day.  The client raised one question about delivery which was answered to their satisfaction.

Today, I received an email with the signed order docs and no lease.  A few minutes later I received another email that stated, "your price is kind of high and is this your best price?".  My first thought is that the client checked some pricing on the web and yes I had decent GP, not stupid GP but something I was happy with for what was ordered.  For a moment I thought about offering something a little bit better to appease them, and then I replied via email, "high compared to what", along with a note that stated the leasing companies charge interest and at the end of the term and you will own the devices.  This should smoke out the objection, within 30 minutes I received another email with the signed lease and note in the email that stated, "if you don't ask you don't get." with a smiley face.

My prices were not checked, nor did the client have a price in mind, the client was putting out "your price is kinda of high" to get a response.

-=Good Selling=-

 
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Hacked

Today's Hacked!

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Hacked!

Hacking gang behind pharmacy chaos shuts down again. Will it matter? - The Washington Post......ALPHV, the hacking group responsible for disrupting pharmacy operations, has disappeared before, raising questions about the impact of their absence on ongoing healthcare challenges......read more here

Patients or payroll? US healthcare hack creates hard choices.....The recent healthcare hack has forced difficult decisions upon healthcare providers, with mental health services particularly affected by the disruption....read more here

Hacked WordPress sites use visitors' browsers to hack other sites - Bleeping Computer......Hackers are exploiting WordPress sites to execute attacks that leverage visitors' browsers to brute force passwords on other websites.....read more here

Factbox-Who and what is the hack of UnitedHealth's tech unit affecting?.....Learn more about the repercussions of the ransomware attack on UnitedHealth Group's Change Healthcare technology unit, which handles insurance claims processing......read more here

Flight attendant describes problem with dangerous TikTok travel hack.....A flight attendant shares concerns about a potentially hazardous travel "hack" circulating on TikTok, dubbed the "ankle-seatbelt hack."....read more here

Hacking gang behind pharmacy chaos shuts down again. Will it matter?.....ALPHV has vanished before, only to come back. Meanwhile, the hack continues to stymie the provision of medical care......Read more here

Insurers report significant reduction in claims data following Change Healthcare hack.....Humana and Elevance Health said they are seeing a 15% to 20% reduction in data from providers after the Change Healthcare hack, company execs said......Read more here

Facebook And Instagram Down—Here's Why.....Facebook and Instagram went down yesterday, leading many users to worry they have been hacked. Here's what you need to know......Read more here

41 states warn Meta to deal with increase in hacked accounts.....New York attorney general's office said there has been a 1000 percent increase in hacking complaints in Meta platforms, including Facebook and.....Read more here

American Express card data exposed in third-party breach.....
American Express Co. has told an undisclosed number of cardholders that their account information may have been breached in a recent hacking of a.....Read more here

Uptick in hacking, cyber threats raises concerns for Canadian security experts - ..... hacking. Global's Nathaniel Dove explores the rise in cyber threats and what it means for Canadians. For more info, please go to.....Read more here

-=Stay Safe=-

 
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Hacked

Today's Hacked!

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Hacked!

Facebook And Instagram Down—Here's Why.....Facebook and Instagram are both down, leading many users to worry they have been hacked. Here's what you need to know......Read more

A medical tech company that handles billions of records was hacked. What you should know.....UnitedHealth Group-owned Change Healthcare, a company processing billions of health-related transactions annually, has been hacked, disrupting billing and other services.....Read more

Top Mistakes That Can Get You Hacked.....Learn about common mistakes that can make you vulnerable to hacking attacks and compromise your cybersecurity......Read more

North Korea hacked South Korean chip equipment makers, Seoul says - Yahoo News.....South Korea accuses North Korea of hacking into chip equipment makers, exacerbating tensions between the two countries......Read more

Facebook and Instagram down as users fear Meta has been hacked - Irish Star.....Users express concerns as Facebook and Instagram experience outages, prompting fears of hacking attacks on Meta-owned platforms......Read more

Germany and Russia Spar Over Leaked Audio on Ukraine.....Germany accuses Russia of hacking and leaking audio recordings of German military officers discussing military matters related to Ukraine......Full Coverage

13 of the best memes as Facebook and Instagram crashes.....Check out some of the funniest memes circulating on social media as users react to the Facebook and Instagram crashes......read more here

I've been hacked – what are my legal obligations?.....Learn about your legal obligations following a data breach and how to navigate the aftermath of being hacked......Read more

-=Stay Safe=-

 
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Hacked

Today's Hacked!

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Hacked!

IVE's official YouTube channel gets hacked, flooded with Elon Musk's 'SpaceX'.....The official YouTube channel of the group 'IVE', along with other groups under Starship Entertainment, has been hacked and flooded with content related to Elon Musk's SpaceX.
Read more

Ukraine says hacked Russian defense ministry, unearthed trove of classified documents.....Ukraine's defense intelligence claims to have hacked the Russian defense ministry, accessing servers and uncovering classified documents.Full Coverage

Mistakes that could get you HACKED.....Learn about common mistakes that could leave you vulnerable to hacking attacks and compromise your cybersecurity.
Read more

1 in 10 Business Leaders Don't Even Know They've Been Hacked.....A significant number of business leaders are unaware of cybersecurity incidents within their organizations, highlighting potential gaps in detection and response capabilities......Read more

Your American Express credit card info may have been hacked | Digital Trends.....American Express warns customers about a data breach affecting third-party merchants, potentially exposing credit card information...Read more

IVE, Monsta X YouTube channels hacked and renamed 'SpaceX'.....YouTube channels belonging to IVE, Monsta X, Cravity, and Starship Entertainment were hacked and rebranded as SpaceX, with all content removed......Read more

Don't buy these 'Amazon's Choice' video doorbells if you don't want to get hacked.....Consumer Reports reveals security vulnerabilities in video doorbells sold on Amazon and other platforms, urging caution to consumers.
Read more

Cybersecurity and Generative AI.....Explore the intersection of cybersecurity and generative AI, understanding the implications for digital security and privacy......Read more

Warren Beatty Offered Eddie Redmayne Cash After Falling For Email Scam.....Actor Warren Beatty reportedly offered compensation to Eddie Redmayne after falling victim to an email scam......Read more

Ukraine claims it hacked Russian Ministry of Defense servers - Bleeping Computer......Ukraine's Ministry of Defense claims to have breached the servers of the Russian Ministry of Defense, accessing sensitive information.
Read more

Top Five Mistakes That Could Get You Hacked.....Learn about common mistakes that could leave you vulnerable to hacking attacks and how to protect yourself from cybersecurity threats.
Full Coverage

Software, Ciphers, Secret Documents — DIU Cyber Specialists Hacked russia's Defence Ministry.....Ukraine's cyber specialists reportedly breached the servers of Russia's Ministry of Defense, accessing software, ciphers, and secret documents.
Read more

Major WWE Star's Instagram Seemingly Hacked .....A major WWE star's Instagram account appears to have been hacked, raising concerns about cybersecurity in the entertainment industry......Read more

Fake Ransomware Gang Admits It Made Up Epic Games Hack .....A fake ransomware gang admits to fabricating claims of hacking Fortnite maker Epic Games, highlighting the prevalence of misinformation in cyber threats.....Read more

-=Stay Safe=-

 
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