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PremiumMemoirs of a Copier Sales Person

Don’t Be Like Everyone else When Presenting Copier MFP Proposals (part eight)

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Listing Features on your proposals

Take a peek below at some recent copier features that salespeople have used in proposals.

  1. 96-Page Per Minute Dual Scanning
  2. 80 Sheet Dual Scan Document Feeder
  3. 2-Paper Trays + Copy Desk With Bypass
  4. (35 Pages Per Minute Color A4 System)

Here’s how I would write these bullet points

  1. Scan two sided documents at up to 96 images per minute which can double your current scan speed.
  2. Our 80-page document will scan both sides of the document in a single pass. This means that our scanner will scan the top and the bottom of the page in a single pass. Increases reliability!
  3. Dual paper trays that hold 1,100 sheets of paper (550 sheets in each tray). Plus, a bypass tray that will hold 100 sheets of paper (used for letterhead, envelopes, statement size paper). Saves time when loading paper and dedicated source tray for each size of paper.
  4. Prints/copy/scan letter & legal (none of our clients understand what A4 is) size color pages at 35 pages per minute or 2,100 pages per hour.


BE Different BE Bold

 
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Memoirs of a Copier Sales Person

Mastering the Art of Print: Unveiling the Secrets to Seamless Copier Solutions"

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My second appointment of the day turned out to be one of the most enjoyable meetings I've had recently. It involved an existing account in the last three months of a 36-month lease for an A3 color MFP. While they only had one machine, I've always found success in handling such smaller accounts.

TIP

Here's a valuable tip, especially for those new to the copier business: when quoting leases, always lead with a 36-month term. There are a couple of reasons for this strategy. Firstly, the upgrade time comes around much sooner than with a 60-month lease. Secondly, if you need to adjust the price, it's easier to do so by the lease term for a lower price. And thirdly, consider if your dealership has auto escalators in the maintenance and supply agreements.

The Meeting

Now, back to our meeting. Everything was progressing well as I presented the reasons for upgrading to a new A3 color MFP. We delved into ROI, reviewed their existing annual costs for the lease and maintenance agreement, and I even developed a spreadsheet outlining their costs if they did nothing – always good to have a backup plan.

However, things took an interesting turn when one of the clients raised a question about the color print quality of their existing Ricoh A3 MFP. They had experienced some issues with color quality, describing it as "muddled." I sensed a potential hurdle.

One of the clients handed me a color 11x17 document printed from an Excel spreadsheet. It confirmed their concerns – inconsistent colors, lack of vibrancy, and significant whiteness in the color. The twist came when they revealed that the problematic document was printed in October, while a perfectly fine one was printed in December.

Seizing the opportunity to connect, I shared my background as a tech back in the eighties, injecting some humor to lighten the mood. We discussed wide-format ink-based printers and then delved into the laser-based MFP print process, explaining the major consumable components, with special emphasis on the color transfer belt.

Turn

However, it took an unexpected turn when the client revealed that no tech had replaced anything, and the MFP had seemingly fixed itself. Puzzled, I revisited the muddled print, and after some probing, discovered that the poor print quality in October coincided with a tree crashing through the building's roof during a storm. The subsequent discussion about humidity and its impact on print quality provided the missing link.

Reflecting

Leaving the account, I reflected on the unique problem-solving aspect of my role. I couldn't help but wonder how a new rep would handle such a situation without an in-depth understanding of the print process. It reinforced the importance of knowing the intricacies of the print process and each component, not just relying on sales skills and coaching.

To all the newbies out there, my advice is to delve deeper into the print process, understand each component, and be able to explain the color print process if needed. It's a skill that can make a significant difference in your ability to address client concerns and secure deals.

-=Good Selling=-

 
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Hacked

Today's Hacked!

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Hacked!

Hewlett Packard Enterprise (HPE) Hacking Incidents:

  1. HPE hacked by Russian intelligence group (Cozy Bear) that hit Microsoft: CNBC reports that HPE's cloud-based email system was compromised by the state-sponsored actor known as Cozy Bear.

  2. Another cloud services provider hacked by Russian intelligence: The Washington Post states that the major cloud computing provider spun out of Hewlett-Packard revealed it had been hacked by a suspected Russian intelligence group.

  3. Nation-state actor Midnight Blizzard hacks HPE's cloud-based email system: MarketWatch reports that HPE disclosed a hack by a suspected nation-state actor called Midnight Blizzard on its cloud-based email system.

  4. Hewlett Packard Enterprise reveals hack by Russian state actor: CNN Business mentions that HPE's cloud-based email systems were breached by the same Russian hacking group that compromised other entities.

  5. HPE hit by Russian intelligence group that hacked Microsoft: NBC Connecticut reports on HPE being targeted by the Russian intelligence group that also hacked Microsoft.

  6. HPE says it was hacked by group believed to be Midnight Blizzard: Bloomberg.com covers HPE's statement that a suspected nation-state actor gained unauthorized access to its cloud-based email system.

Other Hacking Incidents: 7. Tesla hacked, 24 zero-days demoed at Pwn2Own Automotive 2024: Bleeping Computer reports security researchers hacking a Tesla Modem and earning awards at Pwn2Own Automotive 2024.

  1. Fort Worth ISD health council meeting hacked with pornographic images: The Fort Worth Star-Telegram covers the hacking incident during a health council meeting, involving the display of inappropriate images.

  2. Hacked Ohio Lottery restores ability to cash in big winning tickets: The Columbus Dispatch reports on the Ohio Lottery facing a cybersecurity incident where hackers may have gained access.

  3. SEC's X account hacked with 'SIM swapping': Cybernews mentions the US Securities and Exchange Commission revealing hackers hijacked its X account using 'SIM swapping.'

  4. JPMorgan Faces 45 Billion Hacking Attempts Per Day: Yahoo Finance reports on JPMorgan facing a high volume of hacking attempts, with CEO Jamie Dimon addressing cyber attacks.

  5. EquiLend, $2.4 trillion securities platform owner hacked: The Stack covers EquiLend admitting "unauthorized access" in a hacking incident involving a $2.4 trillion securities platform.

  6. Beware of rogue chatbot hacking incidents: Security Intelligence warns about hacking incidents involving rogue chatbots, specifically mentioning Bing Chat.

  7. Bitcoin ransomware gang claims to have hacked major UK water provider: Protos reports Black Basta claiming to have hacked a major UK water provider and demanding bitcoin ransom.

-=Stay Safe=-

 
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Managed PrintPower MPS

Gig Workers: Transforming IT Departments Today

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Gig Workers: Transforming IT Departments Today

As the gig economy burgeons, it profoundly remodels the landscape of labor, notably within IT departments. A sweeping 36% of U.S. workers now contribute to this burgeoning section of the job market. This changing workforce has granted IT departments a dual-edged sword—unprecedented opportunities intertwined with formidable challenges. Departments must adeptly balance the scales, harnessing the benefits of a flexible workforce while navigating the complexities that accompany such significant structural changes to traditional work paradigms.

This influx of gig workers confers upon executives the power to enlist specialized expertise precisely when it’s needed. They now have the ability to dynamically scale their operations for projects that require particular, sometimes highly specialized, skill sets. There’s no longer a need to bear the enduring costs associated with full-time positions, especially when the need for certain skills is transitory. Such strategic shifts in hiring practices are redefining how IT departments address their staffing requirements, promising them increased dynamism and resilience.

Integrating Flexibility: The Gig Economy’s Impact on IT

how many people work in the gig economy The gig economy has ushered in an unparalleled level of agility within IT departments. With a prevailing 36% of U.S. workers taking part in gig-related endeavors, either as their primary or secondary form of employment, IT departments are presented with a unique set of opportunities and challenges. This environment allows these departments to respond enthusiastically to shifting project demands and technological advancements, adapting their workforce composition as needed without the constraints of traditional employment models.

This new paradigm empowers executives to hire specialist expertise for short-term projects, without incurring the ongoing costs associated with full-time hires. This can be particularly advantageous in executing high-skill, niche projects that require sophisticated expertise for a definitive period. For instance, bringing on a cybersecurity expert to spearhead a critical system overhaul can be done swiftly and without the long-term expense or commitment that a full-time position entails.

The shift toward a gig-centric workforce is not just a reaction to the economic landscape; it is an innovative strategy that enables IT departments to become more dynamic and resilient. The capacity to rapidly engage and disengage resources means that IT departments can remain nimble, testing new technologies and undertaking a diverse array of projects that push the envelope of current capabilities without the traditional risks of workforce expansion.

Streamlining Costs, Maximizing Resources

Cost efficiency stands out as one of the gig economy’s chief advantages for IT departments. Avoiding perennial employment contracts affords businesses the agility to optimize their fiscal landscape, focusing their resource allocation on pivotal, project-specific ventures and groundbreaking innovation with greater flexibility. According to findings by Statista, nearly half of the businesses surveyed turn to freelancers to curtail expenses and scale down operational costs. This approach supports IT departments in crafting a strategy that aligns financial investment directly with project outcomes and technological evolution.

With this newfound flexibility, IT departments are discovering the means to embark on varied projects with cost structures that adapt to their immediate needs in real time. The strategic use of freelancers allows departments to allocate funds where they’re most needed—whether that’s in researching new technologies, pursuing ambitious development projects, or acquiring specialized talent for a complex system integration. By leveraging the gig economy, IT executives no longer face the daunting prospect of securing considerable investment for long-term staff before validating the success and viability of innovative tech projects.

Tapping into a Global Talent Pool

The gig economy eradicates geographical barriers that once limited the hiring reach of IT departments, providing access to a vast global marketplace of skilled professionals. This expansive network enables department heads to engage with experts in specific technologies or methodologies that might be scarce or unavailable in their immediate locale. With freelancers, specialty skills are brought in from various corners of the world, each bringing unique perspectives that can often lead to innovative solutions and enhanced creativity in problem-solving.

Enhanced diversity is a natural outcome of this broadened recruitment horizon. IT projects stand to benefit immensely from the myriad cultural perspectives and varied professional experiences that a global workforce contributes. Beyond the infusion of diverse thinking, this also sets a fertile ground for cross-pollination of ideas, where different approaches are considered, and the best practices from around the world can be integrated into the workflow.

The shift to a globally distributed team demands a mastery of robust, practical communication tools and workflows. IT departments, therefore, evolve to adopt more agile practices, enhancing their resilience and preparedness for a future that is increasingly digital and interconnected. Such adaptability is a crucial aspect of staying competitive in the tech industry, where the fast-paced nature of change is the only constant.

Bridging Skill Gaps with Precise Expertise

The prevalence of skill gaps presents an acute challenge for IT departments globally. Reports from McKinsey & Company highlight that a staggering 87% of organizations are either currently grappling with these gaps or anticipate them shortly. The gig economy offers a tactical approach to this issue, equipping IT departments with the ability to swiftly engage with professionals who possess the exact skill sets required for specific projects. This flexible staffing model negates the need for extensive training of permanent staff, immediately filling the void with ready-to-deploy expertise.

The entry of gig workers into project rosters is less about stopgap measures and more about strategic talent management. By sourcing talent on an as-needed basis, IT departments can maintain a lean team composition while ensuring that individuals with the ideal qualifications and experience manage each project. This approach not only hastens project timelines but also enhances the quality of the output, as each task is handled by a specialist attuned to the nuances of that particular domain.

Managing the Gig Economy Transformation

Navigating the gig economy’s influence on IT departments necessitates a robust infrastructure for onboarding and integrating freelance talent. This effort extends beyond simple orientation; it’s about developing processes that quickly assimilate gig workers into the company’s culture, ensuring they align with ongoing projects’ core values and immediate objectives. A meticulous approach to this ensures that all team members, whether temporary or permanent, work cohesively towards common goals.

Challenges, such as logistical and legal complexities, are part and parcel of employing a gig-based workforce. This is especially true for IT departments that must uphold stringent data security standards and intellectual property rights. IT executives, therefore, are tasked with creating clear, concise freelance agreements and building an infrastructure that supports secure, remote collaboration. Establishing these frameworks is vital to harnessing gig workers’ full potential while maintaining the integrity of IT operations.

Securing Gig-Based IT Operations: A Balancing Act

Cultivating a secure IT ecosystem remains imperative in a gig economy structure. IT departments must enforce rigorous standards to ensure data – the lifeblood of any modern enterprise – is uncompromised. Meticulous attention is required to teach freelancers with a firm understanding of security policies, ensuring their compliance is as stringent as that expected from full-time staff. This is a delicate endeavor, as it involves imparting comprehensive training while managing the transient nature of gig workers.

Notwithstanding the flexibility that gig workers bring to the table, securing operations demands an increase in vigilant cybersecurity measures. IT departments must craft definitive processes that address secure remote access, precise data handling, and streamlined project management. The successful integration of gig workers hinges on their seamless adherence to such protocols, guaranteeing that even with a rotating roster, the organization’s digital security posture is never compromised.

Navigating Potential Setbacks in the Gig Economy

Incorporating gig workers into IT frameworks isn’t without its drawbacks. The transient nature of such employment can lead to a lack of long-term commitment, potentially affecting the consistency and continuity of projects. Project knowledge and operational intricacies may be lost with the departure of short-term workers, posing a risk to ongoing maintenance and scaling efforts.

Additionally, while gig workers can bring specialized skills to a team, they may not always be in sync with the established company culture or processes. This misalignment can result in friction among team members and disruption to the workflow, requiring careful management and integration strategies from department leads.

The Gig-Powered IT Revolution

The gig economy has proven itself to be a formidable force within the IT sector, offering a blend of versatility and innovative problem-solving. As businesses continue to harness the gig model’s strengths, they are discovering not only cost savings but also progressive ways to execute their strategies. IT departments are adopting a harmonious blend of permanency and fluidity in their staffing, taking firm strides into a future where agility is paramount.

Clearly, the gig economy does not merely challenge traditional norms, but rather, augments the capabilities of IT departments. This harmonization of flexibility and security is what will propel IT departments forward, allowing them to tackle future technological challenges with confidence and exceptional expertise. The gig economy isn’t just shaping the present; it’s paving the way for a resilient and dynamic future in IT.

Learn more about Power MPS

 
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Managed IT ServicesMSP & MSSP & IT Industry Notes

MSP & MSSP & IT Industry Notes

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Sponsored by

January 22nd, 2024

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use re-marketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.

CrowdStrike Recognized by Global Governments for Compliance Standards

  • Completed the IRAP (Australian InfoSec Registered Assessors Program) and TISAX (Trusted Information Security Assessment Exchange) assessments
  • Previously certified by the Spanish National Cryptologic Center (CCN) and received Impact Level 5 (IL5) authorization from the U.S. Department of Defense (DoD)
  • Certifications expand access to CrowdStrike's AI-native Falcon XDR Platform.
  • Focus on providing leading protection to more organizations across the Australian government and the European automotive supply chain

"Navigating the IT Landscape in 2024: Key Insights from the State of IT Report"

  • reported on Spiceworks
  • Investment Trends:
    • 66% plan increased IT investments
    • 4% anticipate a decrease, 30% expect no change
    • Optimism prevails despite economic challenges
  • Strategic Focus:
    • IT crucial for achieving organizational goals and managing risks
  • Spending Categories
    • Assessed across eight categories, including hardware, software, and cloud services
  • Challenges for ITDMs:
    • Decision-makers face complexity amid economic instability
    • Budget flexibility requires careful decision-making
  • Technology Approaches:
    • Over 95% prefer a mix-and-match infrastructure approach
    • Less than 5% choose entirely in-house or outsourced strategies
  • Impact of Cloud-Based Strategies:
    • Cloud strategies increasing but balanced with in-house importance.
    • Outsourced/in-house ratio is 40%, challenging one-size-fits-all cloud perceptions.
  • Organization-Specific Decision-Making:
    • 'Right' technology decisions vary based on organization size, budget, and strategy.
    • Tailored approaches are essential

Verinext Names Matt Bynum, Senior Vice President, Managed Services

  • appointed Matt Bynum as Senior Vice President, Managed Services
  • is returning to Verinext after serving as a solutions architecture leader at Amazon Web Services for nearly two years
  • Bynum will lead the Verinext managed services team to ensure effective delivery and accelerate customer adoption

AITech Interview with Arun Shrestha, Co-founder and CEO at BeyondID

  • Over 20 years of experience building and leading enterprise software and services companies.
  • Committed to partnering with customers for strategizing and deploying cutting-edge technology
  • Career spanning over a decade supporting enterprise customers.
  • Evolution from client/server architecture to Web 1.0, Web 2.0 (Service Oriented Architecture), and now toward Web 3.0
  • Emphasis on app-to-app integration, APIs, and cloud-based services, including digital identities supported by Okta
  • Adopt Zero Trust services as a fundamental principle for security planning and implementation

Aligning AI with Humanity: A Roadmap for Responsible Development

  • AI is expected to enhance our lives in areas such as safe mobility and time-saving tasks, possibly reaching human-level performance
  • crucial for business leaders to ensure AI aligns with human intent and product promises
  • Clear rules for AI learning are crucial, and failure to express them may lead to disappointment in AI potential
  • Recognizing the fast-changing world, shaping data with evolving expectations in mind informs AI products

Konica Minolta Delivers Layered Security Approach and Solutions for MFP Clients

  • overview of Konica Minolta's dedication to ensuring the security of MFPs
  • Emphasis on the importance of a layered security approach in the context of multifunction printers
  • Explanation of secure printing features to prevent unauthorized access to sensitive documents
  • Document management solutions to control and monitor the flow of information within organizations

Fulcrum IT Partners Outlines Expansion Strategy for 2024

  • making significant investments, forming partnerships, and alliances in 2024
  • plan aims to enhance business outcomes and value for Fulcrum customers by providing flexible, expansive, and secure managed IT services, particularly focusing on Microsoft solutions
  • Acquisition of PayiQ to deliver data-driven insights to retail customers, focusing on understanding customer behavior, cryptocurrencies, and touchless payments
  • Acquisition of Razor, a private AI-as-a-service provider specializing in data and AI for Retail, Healthcare, and Manufacturing, leveraging Microsoft and DataQI Generative AI

WidePoint Awarded More than $70.3 Million in IT and Security Services Contracts During Q4 2023

  • Wins include $64.9 million in new business, $1.3 million in commercial contracts, and $69 million in government contracts
  • Federal contracts involve key agencies such as DHS, Coast Guard, Customs and Border Protection, Courts, FEMA, and HHS.
  • signed contracts in Telecom Expense Management and MMS with a major airline, and multi-year MPS contracts with healthcare and bottling enterprises

Cybersecurity Notes

  • Refuah Health Center of New York agreed to pay a $450,000 fine and spend $1.2 million on cybersecurity solutions to settle allegations of negligence after a ransomware attack.
  • Capital Health of Trenton, NJ is reporting that the LockBit ransomware gang claims to have stolen 7 terabytes worth of PHI, which it could resell for as much as $250,000.
  • The Folek Centers of Virginia notified 6,965 dental patients that their PHI was exposed after email phishing attacks.
  • Mountain Dermatology Specialists of Colorado notified 2,705 patients that their PHI was exposed after email phishing attacks.
  • Lone Peak Physical Therapy of Montana notified 5,809 patients that their PHI was exposed after paper medical records and laptop computers.
  • First Choice Dental locations in Wisconsin notified 1,000 patients that their PHI was exposed after cyber attack.
  • North Kansas City Hospital and Meritas Health of Missouri notified 502,438 patients that their PHI was exposed after cyber attack.
  • Salem Community Hospital/Regional Medical Center of Salem, Ohio notified an unknown number of patients that their PHI was exposed after cyber attack.
  • Northwell Health of New York has notified 3,891,565 patients that their PHI was exposed after cyber attack.
  • Mercy Medical Center of Iowa notified 97,132 patients that their PHI was exposed after cyber attack.
  • Cook County Health of Illinois notified an unknown number of patients that their PHI was exposed after cyber attack.
  • Crouse Health of Syracuse, NY notified an unknown number of patients that their PHI was exposed after cyber attack.
  • ProSmile Holdings of New Jersey notified an unknown number of patients that their PHI was exposed after cyber attack.
  • Bosch Corp. notified customers in automotive industry of its Roxroth pneumatic torque wrenches that the devices could be exploited by hackers.
  • LoanDepot, headquartered in Irvine, CA, notified an unknown number of customers that their info may have been exposed after ransomware attack.
  • Mark Kevin Robinson, former VP of Commonwealth Health of Kentucky was sentenced to 2 years probation and $140,000 fine for illegally sharing PHI with a software vendor.
  • Novant Health of Winston-Salem, North Carolina agreed to pay $6.6 million to settle allegations of negligence after HIPAA breach.
  • The Erie VA Medical Center notified 2,380 patients that their PHI was exposed after mailing error.
  • HMG Healthcare, headquartered in The Woodlands, Texas, notified an unknown number of patients that their PHI after cyber attack.
  • Family Healthcare of North Dakota notified 53,000 patients that their PHI was exposed after cyber attack

Lock in on Cyber Security with ARCOA

  • IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
  • Data Destruction: Ensures sensitive data is completely erased from devices before disposal
  • Asset Remarketing: Resells refurbished IT assets to maximize value recovery
  • Recycling Services: Provides environmentally responsible recycling of electronics
  • Compliance & Reporting: Offers documentation and reporting to meet regulatory standards
  • Secure Logistics: Handles the safe transport of IT assets throughout the disposal proces

Digitech Systems Recognized as Outstanding Cloud Information Management System

  • Digitech Systems' ImageSilo received Buyers Lab (BLI) 2024 Pick Award as Outstanding Cloud Information Management System
  • praised for easy implementation, lower costs, simple setup, superb cybersecurity, and powerful workflow engine that doesn't require coding
  • ImageSilo, launched in 1999 as the world's first cloud-based enterprise content management service, continues to uphold traditions of information security, process automation, and safe document collaboration

Ricoh on ‘lack of technology adoption'

  • reported on print monthly.co.uk
  • Chancellor Jeremy Hunt emphasizes the need for combining the UK's startup culture with the productivity of Germany and the US to enhance overall performance
  • 15% productivity gap with Germany, attributing it to Germany's higher investment in plant and machinery per worker
  • findings reveal that 85% of UK businesses were not utilizing AI in December 2023, and 83% had no immediate plans to adopt AI in the near future
  • Despite hosting the AI Safety Summit in November 2023 to position the UK as an AI innovation leader, the adoption gap raises doubts about the pace of integration
  • Ricoh Europe research shows a misalignment between employee expectations of workplace technology and the actual technological provisions by employer
  • In the printing industry, 77% express the desire to automate for efficiency, but 52% still operate on legacy or manual systems, highlighting a significant automation gap

HP sued for preventing non-OEM supplies

  • Lawsuit filed in the U.S. District Court in the Northern District of Illinois
  • Seeks an injunction against HP requiring the company to disable its printer firmware updates from preventing the use of non-HP branded supplies
  • Also seeks monetary damages greater than $5 million

AI Adoption to Drive Revenue: 88% of Business Leaders Set to Prioritize

  • 56% of global business leaders express confidence in future growth, up from 42% a year ago
  • Focus on customer experience, innovation, talent, sustainability, and supply chains for increased investment
  • 88% of leaders plan to invest in AI and generative AI for innovation and revenue growth
  • AI expected to play a significant role in critical decision-making in the next five years
  • Life sciences lead in AI adoption, with nearly half of critical decision-making supported by AI in five years
  • 61% of leaders consider cybersecurity threats a risk to business growth, up from 39% in 2023

 
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This Week in the Copier Industry Twenty Years Ago

This Week in the Copier Industry Twenty Years Ago

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This Week in Copiers Twenty Years Ago

Third Week of January 2004

DW_P4P_Hotel_500x100_March2023-100

Real Copier Sales

Never Every Stop!

All of these are true, but the most successful people in the copier industry have a huge pipeline of potential customers!

My rule of thumb is that I always need to have 30 or more potential sales every month with a GP potential of the very minimum of $200,000 to meet a 60K quota. It ain't easy!!  You can never ever stop prospecting!!!! ... go here for rest of article

Enjoy These awesome copiers threads from 15 Years Ago

Toshiba America Business Solutions Introduces The Newest Offering In Its Laser Fax Line – The E-Stud

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are the e-STUDIO120F/125F and the e-STUDIO80F/85F. Designed for large business workgroups, the e-STUDIO120F/125F offer high volume and high performance with standard fax features, network printing and scanning, walk-up Internet faxing and fax-to-e-mail capabilities, with an MSRP of $2,799/$3,499, respectively. The e-STUDIO80F/85F plain paper faxes were designed for medium volume workgroups, with a fax speed of 12 PPM, an eight PPM laser print speed and an MSRP of $1,349/$1,699, respectively. About
Topic

Toshiba America New E50 Fax

Art Post (Guest) ·
network of dealers for the suggested list price of $1,095 (USD). Rounding out Toshiba’s line of facsimiles are the e-STUDIO120F/125F and the e-STUDIO80F/85F. Designed for large business workgroups, the e-STUDIO120F/125F offer high volume and high performance with standard fax features, network printing and scanning, walk-up Internet faxing and fax-to-e-mail capabilities, with an MSRP of $2,799/$3,499, respectively. The e-STUDIO80F/85F plain paper faxes were designed for medium volume workgroups
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Ricoh 1085 & 700 Print Controllers

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Looking for a print controller for a Ricoh 1085 and also a Ricoh 700/551.
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Xerox Office Products Named Best of 2003

Art Post (Guest) ·
, being named PC Magazine's "Best Color Laser of 2003" and CRN's "Product of the Year" in the printer category. The Xerox DocuColor 3535 copier-printer was also honored as an Electronic Publishing "Hot Product of 2003." All three magazines publish their top picks in annual issues that examine products launched over the past 12 months. Xerox received a total of 39 industry awards in the United States alone for its office products in 2003, including Phaser® network printers; CopyCentre(TM) digital
Reply

Re: Fax 3310 & 4410 experiences

bmiller (Guest) ·
placed, ranging from the GESTETNER 9199's fax, 6002 copiers, 45pm printers, and 6513 color copiers, plus a few other things some smaller mfp's scattered around. Thanks everyone for the help.
Topic

Sales Info Guide Removed

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Had to remove the sales information guide upload. It is copyrighted and propriority Ricoh material and we can't post it here. Sorry Guys! Graham
Topic

Panasonic Document Routing Software Expands Functionality, Enhances Network Scanning Option

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systems, computer peripherals and office system products designed specifically for business use. Products available include fax and Internet fax machines, digital copiers, network multifunction devices, document management systems, scanners, electronic whiteboards, color and monochrome laser printers, impact printers and DVD drives. Headquartered in Secaucus, NJ, Matsu****a Electric Corporation of America is the principal North American subsidiary of Matsu****a Electric Industrial Co., Ltd. (NYSE
Reply

Re: JP 4500 Duplicator coming soon

Art Post (Guest) ·
separation and tint image printing allow for enhanced control of the printed image. Economy ? At 4,000 prints per master, the JP4500 masters achieve twice the run life of typical digital duplicators. For print runs from 50 to 4,000 copies, reports Ricoh, the JP4500 costs less per print than copiers or laser printers. Easy Spot Color Printing ? The Priport JP4500 systemfeatures a lightweight slide out cylinder, which can be easily changed to produce impressions with color. The duplicator also features
Reply

Re: HP 9000MFP and HP 4101MFP

Jeff R (Guest) ·
I have a customer who has the 1013F and the 4104 MFP. His biggest complaint with the HP is that it is printer first and copier or fax second. He claims it takes him several steps just to make one copy and that drives him crazy.
Reply

Re: Fax 3310 & 4410 experiences

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Put in a 2022 and let the faxes go paperless. Then it doesn't matter about the volume. They got to have a printer, copier etc. Sell the sizzle of paperless faxes and throw in the copier, printer, and scanner... I sold a booklet maker to a customer and threw in the 1060 to make it work. Sometimes you have to sell backwards. Sell the feature and attach a machine to make the features work.
Reply

Re: Fax 3310 & 4410 experiences

Art Post (Guest) ·
Brian: I understand their immediate need is for the faxes, however another immediate need should be to save money and increase productivity! Has you done a fax analysis and showed then what they are spending on printing and sending faxes? If so share them with me and there may be a few things that we can do. You have to show them the justification and the expalin the ROI to them. if they do not know what they are spending, then the mindset is just to replace the existing faxes with more faxes
Topic

Form Overlay on 2022/2027 Printing

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Is anyone using this and how does it work. Also has anyone had success with this on previous models?Let me know as soon as you can.Thanks guys
Topic

Need AF220 Printcon270 (x 200)

cliff (Guest) ·
We need about 200 printcon 270's and about 200 NIC 185E's.Can anyone get hold of this stock and forward some kind of pricing? Thanks Clifford Reed
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Need Help 213d to replace MINOLTA 2001

bmiller (Guest) ·
Can anyon help, From Data Check there doesn't seem to be much differnce, except the 20ppm and ours is 13. Has anyone had experience with these.
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Ricoh 2232c/38c Drivers.

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Here is the link to driver for the new color that should be release next month. Why? You may ask. To give us a heads up on the features and capabilties of the new product.http://support.ricoh.com/bb/html/dr_ut_e/rc2/model/c32_38/c32_38en.htmJG
Topic

Panasonic's Award-Winning WORKiO MFPs Now Offer Output Support for IBM AS/400 Printing

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Panasonic's WORKiO digital systems now have printing support for IBM iSeries (V5R1 operating systems and higher), bringing extended MFP functionality into the IBM(R) AS/400 computing environment, and helping broaden the flexibility of e-business communication and enhance the management of electronic output…(click here to view full article)
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New Riso Technology

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, hereinafter referred to as "Riso Kagaku" ), have jointly developed a high-speed printer based on ink-jet technology. The ORPHIS HC5000 will be launched on Tuesday, December 9, 2003, by Riso Kagaku. With a print speed of 105 pages per minute*1, it is the world's fastest*2 full-color business printer. *1 For A4 size, long-edge feed, simplex, continuous printing in standard mode. *2 Based on sheet-feed type full-color print-on-demand printers available as of October 2003. The ORPHIS HC5000
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Re: 2022/2027 LDAP

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We did get it working a while back. You probably need to turn authentication ON. That was our problem. Attached is our set-up.
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Re: Smart Web Monitor

Art Post (Guest) ·
Maybe, there is a better hardware config here. Why not propose the 2022SP? Propose it just as a scanning solution, then you can scan directly to the folder with out the need of Scan Router. No, passwords are then needed at the copier because the file has benn sent to the PC that is pass code protected. Then you are within the HIPPA comnpliance. 2022SP is $7,195 retail. To me thats les that $140 a month for a scanner solutiona nd I believe the 2022SP scans at 36ipm. Is that right. If you also
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Re: 551 & Mac issues (OS10)

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Yes, Yes, and...Yes. I think it is a problem with the postscript driver and the print controller. We installed a 2090 a monthago with a SR90 booklet maker, and we couldn't get it to fully work the customer's until we put the Fiery controller on it. I know they have different issues than the 551, but Ricoh said that the SR90 would never work fully in their environment (unix)even with the Fiery. (it's an insurance company that prints their own booklets). However, we had a guy from Hitachi
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Re: Konica 8050 50ppm Color and B&W

Brad (Guest) ·
Image quality on the 8050 is close to the Canon 5100, when last I saw it at Graph Expo. The question I always raise is Konica's lack of experience building their own color units. Attached is a recently released list of approved paper stocks for the 8050.
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Re: Equitrac Experience

Gregory (Guest) ·
I placed an equitrac solution in the beginning of 2003. It went very rough and we ended up pulling the fax tracking piece tied to a 5000L. I chalked most of the issues up to a Windows 95 environment and the fact that the law firm was not very technically savvy. Maybe there was more to it? This is the only poor experience that I have heard. And, I believe they serve 80% of the largest law firms in the country. They can't be problematic. And the Equitrac component dramatically boosted GP
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Re: New Riso Technology

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FYI, the actual url is: http://www.olympus.co.jp/en/ne.../nr031014orphise.cfm The proof will be in the pudding, as we say. Aside from those specs which are very much perceptional, the rest is pretty impressive: 105 ppm, duplexing @ 37 ppm, full color one pass, variable data, electronic sorting, cluster printing, multiple paper sources for postcard to 11 x 17. Not having a scanner is one limitation, but solved with the optional scanner application. Art, what else springs to mind that we can
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"Amazing Race" contest

Art Post (Guest) ·
New contest from Ricoh for sales? for the new B2C launch for the new 32/38 launch. Has anyone else heard about this?
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Re: Form Overlay on 2022/2027 Printing

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If you have an image file that you want to use as an overlay, the first thing you have to do is print it using the RPCS driver and print to an overlay file...under job type...then you can call it from the RPCS driver and add it to the document in question. It's great for logo's, even generic letter head.
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Re: SR840 on a 1060?

Art Post (Guest) ·
I have two in the field with no problems. Did you know that most finsihers from Ricoh are made by Sindo Corp or Sindo Ricoh in South Korea. [This message was edited by Docusultant on Wed January 21 2004 at 05:22 PM.]
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Re: SR840 on a 1060?

Art Post (Guest) ·
Thanx!! Here is the link and the page. Peripheral Product specification Sindoricoh can provide is not limited to what is displayed in this homepage. Sindoricoh Designs and manufactures products to meet specification required from different partners. Sindo Ricoh
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Re: 2022/2027 LDAP

mudshark (Guest) ·
I have the same situation going on. We seem to be connecting to the LDAP server, but like Jay, no user data. And I'm getting no help from Ricoh TSC. I especially don't like the condescending attitude I get from them. (Sorry...just had to say that.)
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Re: Smart Web Monitor

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I don't think you can set it to default to require a password....Why not just use scan to email?? That doesn't require any software install like scan router does? Seems like doing it the way they want to do would be somewhat cumbersome, and besides that, off the top of my head, I believe that you would have to sell them DTB pro to properly retrieve the documents and convert them out of the copier file format to PDF files.
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Re: 551 & Mac issues (OS10)

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Ted... Have they downloaded the latest OSX driver from Ricoh and is all the Firmware updated???
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Re: Konica 8050 50ppm Color and B&W

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Has anyone seen this equipment or more importantly the output first hand? I am wondering if it is something that can compete with the other high end production color units like the CLC 5100 and Xerox 6060.
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Re: Fax 3310 & 4410 experiences

bmiller (Guest) ·
Hey Art, Sorry I haven't gotten back to you. I am going to have to e-mail that to you. Question to all, Does anyone know if you can make a copy, while a 5510 is sending or recieving a fax? I appreciate anyone's feedback. Thanks...Brian
-=Good Selling=-
 
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Don't Let A Leaky Sales Funnel Get the Best of You: Clamp Down on These Three Things.

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"Successful people do what unsuccessful people are not willing to do. Don't wish it were easier, wish you were better."
Jim Rohn

When it comes to growing your sales, what are you willing to do to drive a continual flow of new business?

What's your plan, process and procedure towards keeping and growing your existing client base?

A smart, forward-thinking sales professional doesn't chase new business at the expense of their current clients, instead; they leverage their clients to help them nurture and grow new business.

If you want to build an ever-flowing sales funnel, you must build an ever-flowing relationship funnel.

Building an ever-flowing relationship funnel becomes mission critical in creating a sustainable and flourishing sales funnel.

Building relationships is an ongoing process. A well-maintained relationship funnel leads to repeat business, client loyalty, and positive word-of-mouth referrals.

Let's all stop for a moment, as I ask...

What are you willing to do to hold yourself accountable to move your client relationships from good to great to help you prospect for more new business?

“Good is the enemy of great. Greatness is not a function of circumstance. Greatness, it turns out, is largely a matter of conscious choice and discipline.”
Jim Collins

With radical amounts of discipline, are you willing to clamp down on your relationships to fuel the growth of your sales funnel?

MOVING GOOD RELATIONSHIPS TO GREAT RELATIONSHIPS

Moving from good relationships to great relationships involves a deliberate and conscious effort to enhance the quality, depth, and satisfaction within the relationship.

This becomes an ongoing process requiring you and your clients to be actively engaged, committed, and willing to invest the time and effort.

Deepening connections and fostering sustainable growth creates a fulfilling partnership which stands the test of time as well as other salespeople vying for your client's energy.

When I think of moving from good to great relationships, I think of the book, Good to Great, by Jim Collins.

I believe the principles outlined within the book can be applied to how salespeople build relationships. It's these enhanced relationships that will help salespeople plug the holes in their leaky sales pipeline.

Please follow along, as we apply one key concept out the book to the sales world.

The Hedgehog Concept is a simple yet powerful concept that helps organizations focus on their strengths to help them achieve their goals. The idea is based on an ancient Greek parable that states, "The fox knows many things, but the hedgehog knows one big thing."

In the myth, the fox uses many strategies to try to catch the hedgehog, but the hedgehog always wins by doing one thing exceptionally well, rolling up into a tight, spiky ball that the fox cannot penetrate.

Question for all you... What are you willing to do exceptionally well to sure up the holes in your sales bucket of opportunities?

Jim Collins used this metaphor for the statement that the most successful companies and individuals have a clear and straightforward focus, can ignore distractions, and stay true to their core strengths.

The hedgehog concept is based upon these questions:

  • What you are deeply passionate about.
  • What you can be the best in the world at.
  • What drives your economic or resource engine?

He argues that if you can find the intersection of these three questions, you will have a clear and focused strategy that will enable you to achieve greatness.

I challenge you to set aside some quiet time. Reflect upon each one of those questions, as you focus solely on what you can potentially do better than any other salesperson.

Now, please think about the following... What can YOU do to drive yourself to new business growth greatness? What can YOU do better to drive your economic engine?

In moving your client relationships from good to great...

Do you have a simplistic plan when it comes to client retention?

Do you have a simplistic plan when it comes to new business growth?

Is what you're doing right now regarding client retention something you can...

  • Generate incremental revenue and referrals from on a consistent basis?
  • Be passionate about?
  • Be the best in the world at?
Moving your client relationships from good to great prevents a leaky sales funnel.

SALES PROFESSIONALS BUILD GREAT CLIENT RELATIONSHIPS

Greatness is a conscious choice and a discipline.

The oldest, most effective growth strategy is as powerful today as it has ever been; real relationships.

Relationships enhance revenue opportunities, relationships sell, relationships bring in connection and human acknowledgment.

I urge all of you to get engaged with your clients. Create marital bliss with your clients.

Shift your mindset as engaged relationships translate into increased sales opportunities.

Build true, deep and meaningful relationships, not just one-sided affairs and watch your sales skyrocket and your leaky sales pipeline become ever-flowing.

Don't let a leaky sales funnel get the best of you.

CLAMP DOWN ON THESE THREE THINGS TO AVOID A LEAKY SALES BUCKET

The more you know about your clients, the more you grow with your clients. The more you learn about your clients the more you earn from your clients.

Sales professionals double-down on these three things to grow their business and to avoid leaky pipelines.

AUTHENTICITY

Right now, at this given moment, how many of you are going through the daily routine of trying to grow your sales around a facade? Far too many! You feel like must act a certain way, appear a certain way and even communicate a certain way, just to fit in with the sales brethren.

Your client relationships are built upon trust and trust is based upon authenticity.

Your clients BS meters are extremely sensitive. They can spot insincerity a mile away. Unless you're authentic in your relationships, your clients aren't going to trust you. In fact, they'll actively avoid you as they spread the message to all their friends and colleagues.

Your authentic you must be a genuine reflection of who you are. You must believe it. You must own it. You must know what it stands for. You must know your strengths and your weaknesses.

Sales professionals proudly wear their emotions on their business sleeve, are you?

People connect with other people. It is all about the personal connection. If you are 'blowing smoke' up your client's backsides what's the likelihood they will trust you or even help you to grow your business?

"Authenticity is a Magnet"

STOP BEGGING

Developing new business or expanding upon existing business relationships is not about selling – it’s about establishing trust, building authentic relationships, and creating meaningful value.

Engage with your clients, communicate with them, add value to their business, solve their problems, create opportunity for them, educate them and inform them, but stop dropping the sales hammer on them during every interaction.

How can you grow your new business referrals by dropping sales bombs on them all the time?

Stale sales experiences and disciplines simply die a slow and very painful death.

What concerns me about salespeople today, whether you believe me or not, is the lack of a true understanding of how to build genuine and meaningful relationships.

Stop begging and bugging your clients to buy from you when you've done very little to enhance the memorable experience.

Why would your clients help you to grow your business when you haven't helped to grow theirs?

Do you have a clear understanding of how to help your clients grow their business?

If you want to increase new business revenue, increase profitability, and increase client satisfaction, then stop selling so damn hard and start adding value.

INTENTIONALLY LISTEN

Successful sales professionals simply listen.

Listening is the key to becoming a powerful sales professional inside the relationship economy.

Developing excellent listening skills separates the good from the great. When you listen to your clients you uncover their challenging roadblocks, their business goals, their dreams, aspirations and vision; all this to do one thing - strengthen the relationship and grow your business.

When you don't listen, you miss all the critical material to build a meaningful relationship.

Sales professionals are radically inquisitive. They learn about their client's needs, challenges and initiatives. They ask open-ended questions, peel it back even more and probe for clarification.

The simple act of listening just might be the key to growing your business and strengthening the sales pipeline.

JUST SAY NO TO LEAKY PIPELINES

When you commit to paying more attention to your client's they will soon start paying more attention to you.

The single most important factor in creating additional sales opportunities - become a relationship engineer.

If you don’t engineer absolutely everything around your clients, then over time watch what starts to happen to your client relationships, as they vanish right before your very eyes and so will your sales pipeline.

In conclusion, digging in deep with your clients will plug the holes inside your sales pipeline.

For over three decades, Neil P. Rogers, CAShas built a successful career in sales and marketing, working with clients in a wide range of verticals, including pharmaceutical, biomedical, manufacturing, logistics, financial services, and government defense contractors. He is the

Owner and VP of Marketing & Sales at Rogers Marketing, winner of several Million Dollar Sales awards, the Velocity Award for growth, and Heavy Hitter Awards for large accounts. Neil and his wife Lori are the creators/owners of the Positive Activity 11-Step Process, using scientifically proven activities to increase the quality of life and business through creativity, optimism, and positivity. The two entrepreneurs started the non-profit PASE (Parents Assisting Special Educators) and PASE After 21 for special needs adults. Bar Tips is his first published book, drawing on the lessons learned during his years as a bartender that Neil has applied for success in sales.

SHOW SUMMARY

In this episode of Selling From the Heart , we engage in a captivating conversation with Neil Rogers, the seasoned expert in sales and marketing and author of "Bar Tips." Discover the unspoken parallels between bartending and sales, as Neil shares insights on building relationships, effective communication, and the art of hospitality. Learn how the principles from behind the bar can be the key to success in your sales journey.

KEY TAKEAWAYS

The Golden Rule in Sales: Applying the golden rule - treating others as you want to be treated - is the foundation of building long-term relationships in both bartending and sales.

Importance of a Proper Greeting: Just as a warm welcome sets the tone for a great bar experience, the first impression in sales can make or break a deal. Smile, greet, and be genuinely interested in your prospect.

Listening Skills: Drawing from Dale Carnegie's wisdom, Neil emphasizes the significance of listening to customers. Understanding their needs and preferences without interruptions is crucial for effective sales communication.

Time Management and Punctuality: Neil introduces the concept of "15 minutes is the new on time." Being punctual, managing time efficiently, and staying organized are keys to success both at the bar and in sales.

Taking Ownership of Business Problems: Neil shares a valuable lesson from his mentor about taking ownership when things go wrong. Reflect on your role in a problem and focus on solutions rather than blaming others.

Solving Problems Silently: The best way to handle business issues is to solve them without customers noticing. Neil advocates for proactive problem-solving to enhance customer experience.

QUOTES

"The only difference between a bartender and a person in a selling capacity is that customers come to them; we have to go hunt them."

"Never get a second shot at the first impression. It's the small things that matter in building relationships."

"Solve the problem without the customer ever knowing. It's the art of making things right behind the scenes."

Learn more about Neil Rogers: LinkedIn: https://www.linkedin.com/in/neil-p-ro...

Learn more about Darrell and Larry:

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

Larry's LinkedIn: https://www.linkedin.com/in/larrylevi...

Website: https://www.sellingfromtheheart.net/

Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.

Please visit BarnesandNobles to order your copy of the rerelease of the Selling from the Heart book.

https://www.barnesandnoble.com/w/sell...

SUBSCRIBE to our YOUTUBE CHANNEL!

https://www.youtube.com/c/sellingfrom...

Please visit WHY INSTITUTE:

https://whyinstitute.com/

Please go to WORK BETTER NOW:

https://www.workbetternow.com/

Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/d...

 
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This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 15 Years Ago

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This Week in Copiers Fifteen Years Ago

Third Week of January 2009

DW_P4P_Hotel_500x100_March2023-100

Real Copier Sales

Over the last few years, I started to see the writing on the wall, you know the signs of a sinking ship (I should have abandon ship a few years ago) Where we had inventory, now their was none. Where we had a demo room, and then there was none. Where we had test machines and then their were none. We used to be able to get systems in a few days .. go here or the rest of the thread

Enjoy These awesome copiers threads from 15 Years Ago

Konica Minolta Launches Groundbreaking Series of Color Desktop Printers

Art Post (Guest) ·
marks the smallest and lowest-priced color laser printers ever offered from Konica Minolta. The magicolor 1600W, magicolor 1650EN, magicolor 1680MF, and magicolor 1690MF present affordable alternatives for users looking to upgrade from their existing inkjet printers, or require a smaller color laser printer that can fit into virtually any situation. The magicolor 1600 Series of color printers and AIOs are versatile, environmentally friendly, and won’t interrupt a conversation while printing, as
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Konica Minolta Launches New A3 Color Printer for the Office

Art Post (Guest) ·
power of the magicolor 7450 II is ideal for all design and printing needs.” As with all Konica Minolta printers that feature its proprietary Emperon® print system, the magicolor 7450 II printer includes comprehensive and convenient PageScope® printer management tools that make it easy for individuals to set up, monitor, and control print features. In addition, the magicolor 7450 II printer features Konica Minolta smart calibration system – enhanced Automatic Image Density Control (eAIDC) and
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Ricoh 240w print options ?

dvb (Guest) ·
We have sold a used Ricoh 240w that has the interface card install in unit. I understand that a external PC is need to use as a printer/scanner. Not being an authorized dealer and not seen one of these machines being used for printing, was wondering what is need in PC to connect to 240w. We had a few requests from other customers looking at wide format. We can pickup used machines from wholesaler and some of them have card installed in copier but do not have the external pc. Thanks
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RICOH LAUNCHES THE POSTSCRIPT DRIVER FOR UNIVERSAL PRINT

Art Post (Guest) ·
print drivers is one more example of how we can leverage our technology to add value to our customers.” The Postscript Driver for Universal Print is available as a free download from Ricoh's Web site. For more information on all Ricoh products and solutions, please visit http://www.ricoh-usa.com/ . About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 72-year-old leading supplier of office automation equipment
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TOSHIBA America Business Solutions Wins TRIO of coveted industry awards for latest co

Art Post (Guest) ·
resources that help companies make smart equipment decisions. These achievements validate our dedication to provide our customers with innovative and quality products that offer true value in maximizing their investment.” About Better Buys for Business Better Buys for Business is the leading independent buyer’s guide to office equipment. Its mission is to help buyers of copiers, printers, fax machines, scanners, and duplicators make smarter purchasing decisions. To learn more about Better Buys for
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Death of a Dealer

Art Post (Guest) ·
, TABS, CBS, KMBS, SBS, Xerox and Global all in our market place, direct branch sales managers were gung ho on buying business and buying clicks, and they had deep pockets. My best guess is at times deals from direct branches had no more than 6-8% margins. This type of selling took many traditional accounts and the effects were soon felt. I've often stated that the dealers subsidize the direct branches. Manufacturers will say its not true, however the books are held so tight we'll never know. I
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Top Down Selling

Art Post (Guest) ·
about any product. In this class we will use copier sales training as our Sales Cross-Training product example. In this selling techniques training course you will learn that all sales have a cycle. You may have heard attention, interest, desire and conviction. Certainly, these happen within the sales cycle, but what exactly is the breakdown of the cycle. Each product, tangible, like copiers or intangible, like life insurance, has it’s own unique cycle. Your particular product may have 4 steps
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Relationship Selling

Art Post (Guest) ·
following the steps of this process is necessary to have a successful relationship. Now, let’s look at a typical sales process. Cold call Second cold call Business meeting or event Warm call or referral Testimonials Demonstration Present to decision makers Close If you ask your prospect to buy on the cold call, you will get rejected, just like above. So write down the steps to your sales process and follow them. In fact, the more steps you have, the better the chance of relationship selling
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30 local jobs saved at Coates Toners

Art Post (Guest) ·
DALLAS TWP. – Facing the loss of jobs and the end of Coates Toners, three company executives bought the business from its parent owner, Sun Chemical, last month. The deal announced Thursday saved 30 jobs at the manufacturer of toner for copiers, laser and digital printers on Country Club Road. Four additional positions could be created as Coates transfers equipment to make color toner from a division Sun closed in the United Kingdom in December, said Paul Clothier, chief executive officer of
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Ricoh 60 Day Inventory Status of the MP 161 Series

Art Post (Guest) ·
Please be advised that inventory of the following models and accessories are in limited supply. Mainframes: Ricoh MP 161 Ricoh EDP Code 413606 Ricoh MP161F Ricoh EDP Code 413607 Ricoh MP161SPF Ricoh EDP Code 413613 Accessories: Printer/Scanner Unit Type 161 Ricoh EDP Code 413639 PostScript3 Unit Type 161 Ricoh EDP Code 413646 IEEE802.11b Interface Unit Type H Ricoh EDP Code 402378 Bluetooth Interface Unit Type 3245 Ricoh EDP Code 412666 The inventory is expected to be depleted in approximately
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FABSOFT

Art Post (Guest) ·
can also be scanned directly to the user’s LDAP home directory. Fax delivery status can be viewed on the MFP or delivered via email or fax. Users can access fax inboxes and print incoming faxes to the MFP. Impact to their business Employees can perform bi-directional fax communications right from the MFP, saving time and increasing efficiency. Integration with backend databases allows employees to access contacts stored in their internal address books with ease. Due to the amount of their
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Re: Ricoh 240w print options ?

Art Post (Guest) ·
The PC's that w installed with the 240W's hold the plotbase software and all the licenses for scanning and printing along with the print card or interfa card. Not sure which one. But one of those cards are in the PC that was sold with the 240W. You can buy licenses, however there are no more cards (Printer controller and interface) avaialable new. I would call the wholesaler and tell him the deal, maybehe cfind you a card. This isone of the reasons why you need to be authorized for Ricoh wide
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Re: Ricoh 240w print options ?

Service Pro (Guest) ·
We have new rw240, rw470 printer controller cards you can buy. Give me a call at 866-611-2679 x 16 or email sales@copiergeeks.biz we sell them about 15 points below original retail.
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MPS Questions and Answers

Bill S (Guest) ·
should encourage a sales team to get all the pages. Local Printers Count Question: Due MPS programs that are focused on network printers succeed? Answer: Yes, for a limited time with short term results. Focusing on the network printers via your pay plan or because of your collection or ERP will cause your program to start and stop. Solutions: Build your MPS program to encompass all the pages at a customer location. Your program should offer a total printing strategy. Dealers Don’t Need a
Topic

Ricoh IS760

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Has anyone sold any of these scanners? I have a verbal on one for a medical records department, but have never sold nor seen one. I don't want to get stuck with a $4k product that I can't resell.Is there anything besides the IS330 NIC that is required...
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Ricoh Inventory Status of the SP C220N, SP C221N, SP C221SF, & SP C2...

Art Post (Guest) ·
Inventory of the following products been depleted and these times will be discontinued in 30 days. Ricoh Aficio SP C220N Ricoh EDP Code 406005 Ricoh Aficio SP C221N Ricoh EDP Code 406008 Ricoh Aficio SP C221SF Ricoh EDP Code 406131 Ricoh Aficio SP C222SF Ricoh EDP Code 406136 Please communicate to your dealers as soon as possible that they should no longer order the above units. The substitution option for the SP C221N is the Ricoh Aficio SP C222DN. Replacements for the SP C221SF and SP C222SF
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Network Printers by SMB Path

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I've always been puzzled when I work with IT guys who are obviously more knowledgable than me and we are working through adding a network printer when they select "network printer" instead of "local printer" and creating an IP port. I normally interject that I do it this way and they concede in doing it my way. Does anyone know if there are benefits to setting up a printer in this manner (\\printername\printermodel for port)? I haven't found any advantages, but I can think of a few negatives
Topic

Don't Nickel & Dime the Client

Art Post (Guest) ·
Thought I would share this with everyone, I found this over the weekend while surfing the web: Don't Nickel & Dime the Client In executive sales training, the ultimate first goal of your sale should be a WIN for your client. Your client must feel they is getting a great value for his money. Believe it or not, most clients like to deal with someone who is successful and don’t mind paying for this extra service they provide. Here’s a great example: The company I worked for once bought a copier
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Become a Sales Consultant

Art Post (Guest) ·
possible beat them, no matter how cheap they were. This is something that Tony understood. He realized that he was the best, the BMW of C-PAP. You may say that sure, but it took him more time than normal to make the sale, and he probably doesn’t sell as many machines as the other salespeople. You would be right! The average C-PAP salesman sells about 30 machines per month and makes $100 per machine. This means that they bring home around $3,000 or so per month. Tony, on the other hand sells about 18
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Re: Death of a Dealer

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Art, You must know that we all wish nothing but the best for you. It seems at first blush that your situation has dramatically improved for the better. I today's marketplace there is simply no room for those dealerships that want to just get by. If they aren't willing to provide their sales force with the resources they need to compete in today's world then they will go the way of Century. Far too many dealerships are still run by men that sold typewriters to make a living and can't understand
Topic

Kip 5002

Service Pro (Guest) ·
We are looking for a 2-roll Kip 5000 w/STF and PDF license (we can order in stf and pdf so not critical) with a sub-100k meter. Shoot me an email at sales@copiergeeks.biz if anyone out there has one for wholesale.
Topic

Assume Content

Art Post (Guest) ·
Whatever automotive sales training may have taught you in the past about the assume consent close, I challenge you to keep an open mind about the new look and feel of the close as described here. First, let’s look at the past ‘assume consent’ close and how it was used. Long ago, prospects were not as educated as they are today. Car salespeople were also not as respected as they are today. The single most important point of a close, back then, was to get the objection out so you could cover it
Topic

Puppy Dog

Art Post (Guest) ·
now, try it out and decide at home. The neighbors, family, friends and work buddys ask about it and so on. Sucessful copier reps use this sales strategy almost every time. Once the prospect tries it out for a few days, they can't live without it. I saw Ralph, the car man, use this sucessfully 6 out of 6 times. His sales strategy was to use this only if his prospect met the following buying criterior: 1. They were credit worthey. 2. He felt he wasn't able to close them that day. 3. He felt they
Topic

The Columbo Close

Art Post (Guest) ·
try the Columbo close on you so you can experience it first hand! Oh, by the way, "just one more thing"...check out the Sales Cross-Training Book. To continue and select another close to study go back to auto sales training and pick another close to study. Or, go back to copier sales training.
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Re: Ricoh 240w print options ?

AD (Guest) ·
The print card that was originally with the unit has a serial number that any print, pdf, or scan oprions originally purchased are tied to (via the serial number). That card is worth $1500 - $3000. It's worth tracking down if possible. Otherwise, I think "wide format guy" or Ratio America (http://www.ratioamerica.com) might be able to help you with a print card and options.
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Re: Good old Wells Fargo

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I have had my fair share of Wells Fargo. I don't have any business with them now for that sole reason of the Letter of Intents. The only way my "former" customer could get out of the WF lease was to take them to small claims court. I learned a valuable lesson that the customer expects the salesperson to handle any and all questions from the leasing company. If the customer did not do what you told them to do on sending the letter in, it is still the salesperson's fault. If you want to keep
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Re: Ricoh IS760

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I found USB TWAIN driver downloads on the Savin site, so I'm pretty sure it will do it.
Member

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Re: Muratec C4000

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I would say no. Here's the config info from the website. Look down near the bottom for Network Fax. Muratec C4000 Config Info
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Re: Ricoh Aficio 1224c

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Not sure if this would help, but: Since SP2 was released, it is necessary to put a port exception into windows firewall (TCP and UDP 3670) for ScanRouter to work. It may be as simple as that if you haven't done so, do thist first and test. Second, I'd try to get in contact with the person who set up the network. If they have a WAN, they probably have someone who knows more about their set up than I will ever know. I would connect the copier to a laptop with a crossover cable or install a switch
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Re: Network Printers by SMB Path

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independently on serval pc's, that IT would have to support. If it's only installed in one place (print server) and it has a problem, once i fix the issue there printing is then restored to everyone. After you install the printer on a server you share it the use the syntax to connect to it as \\servername\printer name. You can even email a link to everyone within the organization to install it. The end user simply click's the link and they are prompted to install it with one click. Hope this makes sense.
Topic

MPS Job Description

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In one form or another my dealership has been creating MPS programs for printers and MFP's combined since 2004. This coming fiscal year we are setting up a division just for MPS. Does anyone out there have a job description they can share with me?
Topic

Tameran Graphic Systems, Inc. to Introduce New book2net Book Scanners

Art Post (Guest) ·
screen user interface, embedded PC with Windows® XP operating system, scan area from 5 ½” x 8 ½” to 18” x 24”, and integrated vending interface. This scanner will replace multi-function copiers with face-up scanning that is especially important for protecting the integrity of fragile archival books and ledgers. The book2 net kiosk represents a significant advance in user simplicity making it an ideal book scanner in public walk up environments. Mark Wise, President of Tameran, commented that
Topic

Google 411

Art Post (Guest) ·
know the number. I hit the speed dial for information that I have programmed. The voice at the other end says, "City & State." I say, "Garland, Texas." He says, "Business Name or Type of Service." I say, "Firewheel Golf Course." He says, "Connecting" and Firewheel answers the phone. How great is that? This is nationwide and it is absolutely free! Click on the link below and watch the short clip for a quick demonstration. http://www.google.com/goog411/ http://www.google.com/goog411/
-=Good Selling=-
 
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