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This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 15 Years Ago

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This Week in Copiers Fifteen Years Ago

Second Week of February 2009

DW_P4P_Hotel_500x100_March2023-100

Real Copier Sales

"They're likely to offer a pat answer about price or prior loyalty, but if you probe a bit you might find your way to a more substantial reply"

You know Art, the answer, I think, is likely in the last sentence of your sales tip. Far too many reps don't "peel the onion". Pat questions that receive pat answers to put together a pat proposal. Einstein once said that the definition of insanity... .. go here or the rest of the thread

Enjoy These awesome copiers threads from 15 Years Ago

Weekend Copier Notes from 2/8/09

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’ announced it has sold three of its VarioPrint 6160 production b/w systems to Municipal Code Corporation of Tallahassee, FL, which is a printshop that specializes in government publishing. - Fuji Film of Japan announced a 10.9% drop in revenue due to reduced sales of Xerox product, which the company makes. The company also announced it would increase spending on research and development by 7.5%. President Tadahito Yamamoto stated; “We will still continue to sell copier based machines and printers, but
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RICOH DEMONSTRATES EMBEDDED INTELLIGENCE SYSTEM FOR MONITORING NETWORKED MULTIFUNCTIO

Art Post (Guest) ·
. For instance, if all users in a particular workgroup are not using their computers, the system will recognize this inactivity and automatically shut down the workgroup‟s MFP to a sleep mode, greatly reducing power consumption and costs. Ricoh‟s solution can also enable a company to apply print rules that push settings onto workgroups. Therefore, if a particular group is consistently failing to meet the company‟s sustainability goals, the settings can force users to duplex or limit prints in
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Re: Panasonic Dumps Dealers, Keeps all but a handful!!!!

Art Post (Guest) ·
. -Unknown if access to the TechLink site (for firmware, manuals, bulletins, etc) will remain. If not, hopefully all that info will be available through the distributors. -Tech Support is shifting to the distributors. This is frakking nuts. The assembly exchange for boards, laser units, etc. I can see... but from what I'm hearing it sounds like they're quitting the Panasonic-run tech support hotline completely. -Apparently the copier/fax/printer/mfp division merged with the phones/projectors/TV division
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Kodak & Ricoh "Coming to America?"

Art Post (Guest) ·
just a start. I also have to ask where does this put Kodak’s agreement with Canon. I hear that the Nexpress M700, that uses Canon 7000 technology, is sitting somewhat exposed in the market at a high price compared with equivalent products, and that it is being well undercut by Canon’s pushing of its 6000 press. Can we expect that Kodak’s weaknesses against companies like Xerox, where they have no comparable products to the Docucolor 242/252/260 and 700 Digital Press, could be helped by moving the
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Global Xerox "crying" over a lost bid!!!!!!!

Art Post (Guest) ·
way of reducing their carbon footprint," Vega said, including Lanier/Ricoh, which manufactures ACT's copier machines. Gondek denied that the machines his company uses have recycled components. He said that he has visited Lanier/Ricoh plants and has seen only totally new copiers, although he acknowledged that the manufacturer does recycle toner cartridges and printer drums. Harris said that CBS had also failed to prove that it has been a "factory authorized dealer for the products being proposed
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Rumor "Kyocera to Sign OEM Canon"

Art Post (Guest) ·
Heard this today that Kyocera will sign OEM with Canon for segment 5 & 6 devices. Anyone else here this????
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Re: Global buysCOMDOC...yes you heard correct!

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quote: I've heard the sale price should be about 5 times earnings When a dealer is purchasing a dealer, this is the general guideline. Ignoring cost of funds, the company I buy will pay for itself in five years if you follow this model. Sooner if you improve results after buying the company. BUT. When a manufacturer buys, this goes out the window. If COMDOC was a $150M company, doing $75M in equipment sales with Ricoh, Xerox just bought a $75M sales gain along with the manufacturer margins that
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Oce TDS700 and KIP5000

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I am competing in a Oce account, architect firm. They are next door to us. They are looking at the Oce TDS700 vs. KIP5000 vs. Ricoh W480. Any thoughts on how to win besides price and what do you think they will be in there at?
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Re: Rumor "Kyocera to Sign OEM Canon"

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Maybe Canon should just acquire Kyocera. Logical move for Canon. This helps with printers as well.
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Re: Kodak & Ricoh "Coming to America?"

tharri04 (Guest) ·
Ricoh does sell the NexPress in the US through Ricoh's Print Production Business Group (PPBG) and through IKON. This has been in place with PPBG for over a year now and with IKON for a few years now. Ricoh's PPBG group does not sell the M700 press as it competes with the C900. I'm not 100% sure about the arrangement at IKON but it's probably similar since IKON used to sell the Canon line up to the 7000. I haven't read the article announcing this but I'd bet dollars to donuts that the EU
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Re: Kodak & Ricoh "Coming to America?"

Art Post (Guest) ·
quote: Originally posted by Warren Erickson: Who is doing the service for the Europe plan? In the U.S., the Ricoh branches the PPBG salesperson work with Kodak during the sales process. Service is done by Kodak. By Henk Gianotten on Feb 13, 2009 | Reply The Dutch and German Océ Nexpress deal are documented in the following text: “Kodak’s Graphic Communications Group (GCG) and Océ-Nederland BV Sign Nexpress Partnership Agreement in the Netherlands. Kodak’s Graphic Communications Group (GCG) has
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Global (Xerox) Comdoc Poll

Art Post (Guest) ·
,"resultswin","width=500,height=400,directories=no, toolbars=no, statusbar=no, location=no, scrollbars=yes, menubar=no");popup.moveTo(Math.round(((screen.width/2)-250)),Math.round(((screen.height/2)-200)));}//returntruetoopenthefull-sizedwindowifthepopupfailedreturn(popup==null);} P4P Hotel Poll [b]How much did Global a Xerox company pay for Comdoc[/b] 100 million or more 75 million to 99 million 50 million to 74 million 25 million to 49 million Under 25 million View Results
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Re: Rumor "Kyocera to Sign OEM Canon"

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Will the new name be Kyocera Canon or Kyocera Mita/Canon?
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Re: Kodak & Ricoh "Coming to America?"

Warren Erickson (Guest) ·
Who is doing the service for the Europe plan? In the U.S., the Ricoh branches the PPBG salesperson work with Kodak during the sales process. Service is done by Kodak.
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Here's some of the BS

Art Post (Guest) ·
Here's some of the BS I deal wwith everyday, I'm sure a few get through. Someone registered today for the RFG boards from Canon. First things first is I get IP addresses when they log on. This person stated they were from Southern Cal and from Copiers R US (no such place), called the phone number (nottin), check IP address came from Canon Corp in White Plains.... Give me a break!!!!!!!!!!!
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Panasonic Dumps Dealers, Keeps all but a handful!!!!

Art Post (Guest) ·
I recently posed this question to an aquaintance at a Panasonic dealership. MHis response: I think Panasonic's copier division was never a serious effort. Average product (except the C3 Color series that probably met industry benchmarks), low marketing efforts and probably the best thing was the cheap pricing - a 60 page b/w machine for dealer cost of approx $ 6000 which includes DADF and print+scan. Without a range of products, (no wide format, no high spped printers, no copiers above 60pm in
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Panasonic Restructures Distribution Model

Art Post (Guest) ·
proud and excited to announce the selection of New Wave Distributing, Parrot Distributing, and West Coast NuWorld Business Systems who will be distributors for a variety of Panasonic products including C3 MFPs, enterprise printers, scanners, Panaboards™ and other products in our newly created eastern, western, and southern office sales solutions regions," PCCNA National Sales Director Bill Brennan said. "This enlarged, more robust distribution system will enable dealers to increase their profits by
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Re: Sales Tips

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"They're likely to offer a pat answer about price or prior loyalty, but if you probe a bit you might find your way to a more substantial reply" Art Post You know Art, the answer, I think, is likely in the last sentence of your sales tip. Far too many reps don't "peel the onion". Pat questions that receive pat answers to put together a pat proposal. Einstein once said that the definition of insanity... doing the same thing over and over again and expecting different results. And yet most reps
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Re: Global buysCOMDOC...yes you heard correct!

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quote: Originally posted by JasonR: quote: Originally posted by Art Post: What will be paid for Comdoc??? 50 million, 100 million??? It will be much more than that, they have annual revenue of $125 million last I heard. Going price is (depends upon the situation) a few times annual revenue. What were IKON's annual revenues and what did Ricoh pay? Much less...
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Re: Rumor "Kyocera to Sign OEM Canon"

Art Post (Guest) ·
It is a "true" rumor nothing in print, however heard this from a few sources. Did you hear about what Panasonic is doing???
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Re: Panasonic Dumps Dealers, Keeps all but a handful!!!!

Art Post (Guest) ·
These are the replies Posted: Thu Feb 12, 2009 10:13 pm Post subject: -------------------------------------------------------------------------------- I think there is hope for small dealers in small towns. If you are a small dealer near a large urban area you will probably be screwed. I think Canon is shopping for dealers to sign up or buy out. I think that will be your best option.

Re: MPS Agreement

Art Post (Guest) ·
Larry go here Managed Print Services Network , post the question, Greg maybe able to help you out. New board but growing quickly in page views. Art
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Re: Oce TDS700 and KIP5000

Art Post (Guest) ·
you could use this for OCE financial report , rumors are frequent that KM will buy them. Oce will use much more floor space than the 480W No Scan2Email Bakes toner like and M&M, people have stated that the toner has a tendancy to flake off over time Only 4ppm in "E" size No sample mode No hard drive overwrite I would focus on the two out put areas for the Ricoh 480W, the ease of paper installation (especially if a woman must replace the paper), the intuitive LCD display of the Ricoh. Look at
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Re: CIT News

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The reason I quote them is that I am not always dealing with corporations, but smaller businesses that do not want to pay a residual at the term, and they do want to own. If you are only selling to corporations, you have no need for a $1 rate, but others do.
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Re: CIT News

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quote: The reason I quote them is that I am not always dealing with corporations, but smaller businesses that do not want to pay a residual at the term, and they do want to own. If you are only selling to corporations, you have no need for a $1 rate, but others do. Interesting. In effect, they are just getting a VERY expensive loan for the equipment, and they run the risk of missing the depreciation benefit if they don't properly account for the asset. From sole proprietor to Fortune 500, we
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Re: Oce TDS700 and KIP5000

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Don't know if there are space restrictions but sometimes a scanner with 2 or 3 W2470's is worth taking a look at...especially if they are mostly a print environment.
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Re: CIT News

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regularly trade them up into new equipment. The $1 buyout rate of .0246 is frightfully high. We partner with copier vendors so that they can lead with a unique concept that is a true lease (off balance sheet). One of the essential differences in our arrangement is that the vendor owns the machine at the end of the lease. That gives the vendor total control of what options are given to the customer, and the vendor, not the leasing company profits accordingly. On a standard FMV or $1 lease the
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Re: Oce TDS700 and KIP5000

Art Post (Guest) ·
2470's are the printer version, and when combined with the scanner they can use any size color touch screen monitor
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Re: Pro C900 demonstration

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Just curious...how many of you have demo'd the C900 and what kind of feedback have you received from your prospects?
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Re: Uploading 800 email addresses onto an AF3324

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Smart Device Monitor can be used to import fax/e-mail destinations.
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Smell coming from MP 5000

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Has anybody came across customers complaining about a smell coming from there unit. If so, is there a fix. Ricoh has told us there have not had a problem. We have had couple of machines where the customer has complain.
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Rikon Base

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RBS has loaded Rikon's wagon with a lot of chips (dollars) in order to protect the Canon base. They are giving away the Ranch. Anyone else experienced this when they went head to head with Rikon.
-=Good Selling=-
 
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Relationships Do Matter: How to Avoid Being Relationally Vulnerable.

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“Vulnerability sounds like truth and feels like courage. Truth and courage aren't always comfortable, but they're never weakness.”
Brené Brown

This quote suggests that vulnerability is closely linked to truth and courage.

It implies that being vulnerable means being authentic and honest, even when it's uncomfortable or difficult.

Despite the potential discomfort, vulnerability is portrayed as an act of courage rather than a weakness. It suggests that by being vulnerable, individuals can show their true selves and build stronger connections with others.

It encourages authenticity, builds trust, and fosters true togetherness in relationships.

As we kick off our time together, I ask you to reflect upon your client relationships as you reread the above mentioned. Do I have you thinking a bit?

Grab a sheet of paper and pen. Write down your top 5 clients. Now, I'd like for you to think about them for a moment... Think about all the key decision makers and influencers... On a scale of 1-10, how would you rate your knowledge of all of these people both personally and professionally? Go ahead and put a number score next to each one of them.

If you agree your clients mean the world to you then how well do you know them and how well do they know you?

Deep meaningful relationships are necessary in this post trust sales world.

The more you know about your clients and the more they know about you, the more the relationship grows and the more your sales grow, plain and simple.

Here's the deal... I'm keeping it real folks; I'm massively concerned with the weak relational skill set that many have in sales.

How many of you walk around or should I say strut around saying,"My clients love me" "I have rock solid relationships with my clients" And then you get the dreaded call. We know the call.

MEANINGFUL CONNECTIONS AND RELATIONSHIPS DO MATTER

"The quality of your life is determined by the quality of your relationships. The quality of your business is no different."
Harvey Mackay

Heartfelt sales professionals build meaningful relationships with their clients. They get it. To build meaningful relationships, they understand as humans we crave and value relationships.

According to The Society for Personality and Social Psychology, they believe meaningful relationships help you thrive.

In fact, meaningful relationships pose several benefits such as:

  • Improved mental health
  • Better perceived well-being
  • Higher self-confidence
  • Broader perspectives and understanding
  • Increased resilience

The Medical Daily goes as far to say that building meaningful relationships is one of “The healthiest things you’ll do during the duration of your life."

If you all can buy into this then why don’t we do more of it? And why does it often seem so hard to do?

The more you invest in your relationships, the more you will collect from your relationships.

Building, nurturing and maintaining meaningful relationships and connections has become challenging because...

  1. Technology provides so many distractions that we struggle to truly listen to and engage with those around us. How many of us have our smart phones tethered to our beings everywhere we go, in every meeting and in every social gathering?
  2. Many of us are trying to live up to the unrealistic standards the media (especially social media) has created for us.

Hear me out on this one, to build a meaningful relationships you must care about it, commit to it, and then hold yourself radically accountable to that commitment.

Harley Therapy Psychotherapy & Counseling stresses that,

"More profound than mere conversation, true connection can happen without words and with someone we don’t even know. On the other hand, constant contact, such as working with someone every day, is no guarantee of actual connection."

The last sentence is powerful and relatable to many in sales. How many of you interact with your clients on a consistent basis, yet what do you really know about them? What you do you know about their goals, dreams and aspirations?

Ezra Taft Benson served as the United States Secretary of Agriculture during Dwight D. Eisenhower's reign as President from 1953 to 1961. He firmly believed that“You can’t serve well those you don’t know well.” Reflect upon that quote as you think about how much you really know about your clients.

The more you give, ultimately the more you receive.

Mirror moments for all of you:

Are you personally engaging with your clients?

Are you authentically investing in building meaningful relationships?

WHAT'S PREVENTING YOU FROM BUILDING RELATIONSHIPS?

“To share your weakness is to make yourself vulnerable; to make yourself vulnerable is to show your strength.”
Crissi Jami

Vulnerability is an influential ingredient in building healthy, happy and heartfelt personal relationships. However, when it comes to being vulnerable in our sales lives, many of us struggle to open-up.

In my heart, I believe vulnerability equates to sales power because living from a vulnerable space requires tremendous strength and incredible courage.

Vulnerability means being willing to show your authentic self, share your experiences, and admit when you don't have all the answers.

Becoming this open can be disarming to your clients, as it shows that you're genuinely invested in helping them rather than just making a sale.

Vulnerability leads to victory, are you willing to throw it out there?

It's unfortunate as many in sales hide behind, fabricated, false and fake images they’ve created, as they choose to reveal facade versions of themselves to the external world, their clients.

These facades and fake personas deprive them of building meaningful relationships.

Many of you have become pseudo professionals in concealing what’s contained beneath the surface, keeping who you really are hidden within a neat little package; shielded away from outside view.

You can be credible, reliable and loving but if it’s painfully obvious you only have your own interests at heart people will see through your charade. They will call you out for what you are, an empty suit.

BE BRAVE, VULNERABLE AND WILLING

In a sales world full of broken dreams, busted promises and braggadocious behavior - one can never ever build meaningful relationships without eating humble pie and vulnerability for breakfast.

Vulnerability is power.

Becoming sales powerful requires vulnerability. It's those sales professionals who so bravely choose to become “Open books,” sharing human aspects of themselves and revealing the truth of who they are by leading authentic lives.

Vulnerability is power because living a sales life from a vulnerable space requires tremendous strength and incredible courage. It's truly going against the sales norm.

When you lead a sales lie that is not you, I promise this will come back and bite you right in the backside. I'd like for you to ask yourself, are the images you’ve created really adding value and meaning to your clients, or have they made you feel like an empty suit?

Are you sensing there's something missing, preventing you from building those meaningful relationships?

In a post-trust sales world, the time is now to:

  • Get real with yourself
  • Be authentic in all aspects of your life
  • Be vulnerable with yourself and to your clients

Brené Brown talks about this in her book, Daring Greatly.

A person who can make themselves vulnerable, exposing their weaknesses without any regard to what others will think, is saying to the world, “I don’t care what you think of me; this is who I am, and I refuse to be anyone else.”

ENHANCE THE EXPERIENCE, ENHANCE THE RELATIONSHIP

Creating an inspirational experience is one of the biggest opportunities you will have to capture your clients' heart and have them continue to do business with you.

Please, stop operating with the same old mindset, delivering the same HO-HUM experiences as you expect different outcomes.

How can you build and strengthen your client relationships if you're hiding behind a relational facade?

Staying vulnerable helps you to consistently recognize your value as a unique, heartfelt and caring professional. It gives you the courage to reveal yourself in ways that will strengthen your connections.

Vulnerability will enhance your authenticity. People are more likely to resonate with someone who is genuine and relatable, rather than someone who presents themselves as perfect or faultless.

Embrace your vulnerability, demonstrate authenticity and integrity, and watch how this strengthens the bond between you and your clients.

Remember that vulnerability is a natural aspect of human connection, but with mindfulness and intentionality, you can navigate it in a healthy and empowering way.

Jon Alwinson is a sales veteran with more than 15 years of experience. In addition to winning numerous awards, both as an individual and team leader, he spends a great deal of time in one-on-one coaching. Jon’s new book is called Relentless Sales: The Skills, Mentality, & Faith Needed to Be Great In Sales.

SHOW SUMMARY

In this episode of Selling From the Heart , we dive into a powerful episode featuring seasoned sales expert John Alwinson. Explore the world of relentless sales, where skills, mentality, and faith converge to create a transformative journey in the sales profession. Learn how to overcome adversity, conquer fear, and develop a relentless mindset that propels you to new heights. Discover the importance of a solid sales process and gain insights into building a morning routine that sets the tone for success.

KEY TAKEAWAYS

Embrace a relentless mindset: Persistently pursue excellence, conquer fear, and never give up.

Develop a solid sales process: Establish a fundamental framework for successful selling.

Overcome adversity: Learn from challenges, appreciate the hard times, and let them shape your resilience.

Conquer fear with mantras: Repeat empowering phrases or scriptures to build confidence and overcome fear.

Capture wins daily: Journal your daily successes and learning moments to stay motivated and focused.

Plan your day and night: Outline priorities the night before to start the day on the offensive and end it with a clear mind.

QUOTES

"Selling from the heart is living from your true identity – confidence, putting your customer first, and pursuing excellence."

"Relentless sales is an unyielding, persistent, never-give-up attitude coupled with caring, adding value, and earning the right to push boundaries."

"Next play – a mantra to move on, stay focused, and not let setbacks derail your entire game in sales."

"Relentless is not just about not giving up; it's about not giving up on caring, on bringing value, and on being committed to the customer."

"Faith in sales is about finding strength in knowing who you are, aligning priorities, and letting that guide your actions in the profession."

Learn more about Jon Alwinson:

LinkedIn:

/ jon-alwinson-4599ab46

Learn more about Darrell and Larry:

Darrell's LinkedIn:

/ darrellamy

Larry's LinkedIn:

/ larrylevine1992

Website: https://www.sellingfromtheheart.net/

Please visit BarnesandNobles to order your copy of the rerelease of the Selling from the Heart book.

https://www.barnesandnoble.com/w/sell...

SUBSCRIBE to our YOUTUBE CHANNEL!

/ sellingfromtheheart

Please visit WHY INSTITUTE:

https://whyinstitute.com/

Please go to WORK BETTER NOW:

https://www.workbetternow.com/

Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/d...

 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago

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This Week in Copiers Ten Years Ago

Second Week of February 2014

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales

We've all had them right?

At lunch today we spoke about the meeting that was too good to be true.  The person you met with (who was to relay the information to the dm), was engaging, energetic, giving buying signs, basically all of the right stuff that says this is a slam dunk......read more here

Check These Great Copier Threads from Ten Years Ago This Week

Konica Minolta Helps California School District Save $60K Annually on Printing Costs

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capture throughout the schools. Due to tightening budgets, the Alvord Unified School District had an aging printer fleet which was hard to maintain resulting in copiers being out of service for long periods of time. This placed an unneeded burden on teachers and staff. To compensate, schools across the district were outsourcing more and more of their print jobs to local vendors. Working with Konica Minolta the district was able to replace all its copiers with 114 networked bizhub Multifunctional
Blog Post

Top Ten MFP Copier Industry Predictions for 2014

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A better year in 2013 for everyone right? I still fee the economy here in the Northeast is not what is was and am wondering if we'll ever get back to where we were in the mid 2000's. I've been in this crazy business for 33 years and not once was I ever faced with a lay-off. A CEO once told me that he'll invest in technology before he adds to his labor force. Here's my top ten for 2014 The Big 4 Copier manufacturers (Ricoh, Xerox, KonicaMinolta and Canon) will start buying Document Management
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31 Ways to Close More Copier Sales #27 of 31

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Selling=-
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Konica Minolta Launches Its First Ever Business Innovation Centre in Singapore Today

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serviceoffering. The centre will also be working closely with customers todevelop industry-specific cloud-based solutions. By providing theservices through the Konica Minolta cloud infrastructure, KonicaMinolta will deliver the economies of scale, savings and agility tothe customers," said Ms Rachel Goh, Director, Business InnovationCentre, Asia Pacific, Konica Minolta, Inc. To mark the announcement of Konica Minolta Asia Pacific BIC, thecompany is initiating an Ideation Challenge to crowdsource
Blog Post Premium

31 Ways to Garner Net New Copier & Managed IT Business #7 of 31

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the resident guru in your industry. On average my site now receives about 170,000 page views a month. Posting links and comments on Linkedin is something I do every day. -=Good Selling=-
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EFI Fiery Digital Front End Powers New, High-performance Ricoh Production Monochrome Printers

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existing print workflow. “The EFI Fiery EB-32 brings the impressive functionality of Fiery to Ricoh’s new black-and-white printers,” said John Henze, vice president, Fiery marketing, EFI. “Plus, Ricoh customers in the in-plant CRD and commercial graphic arts spaces benefit from the 17 years of experience EFI has developing technologies that can consolidate their black-and-white and color digital print operations into a single, more efficient Fiery Driven environment.” The Fiery EB-32 provides
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Nuance eCopy ShareScan Drives Business Efficiencies with Enhanced Capture Workflows

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through Nuance’s global channel of MFP vendors, partners and dealers. For additional information on eCopy ShareScan, please visit http://www.nuance.com/for-business/by- product/ecopy/index.htm or call +1-800-443-7077. Nuance has global channel partnerships with most MFP and scanning vendors, including Brother, Canon/Océ, Fuji Xerox, HP, Kodak, Konica Minolta, Kyocera, Ricoh/IKON, Visioneer and Xerox – each of which currently sells or bundles Nuance solutions through dealers or as part of
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Sharp 3rd Quarter Results Copiers Dragging

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seems they stumbled the last quarter, however sales were up from 2012. I know we have a few financial guys on the site. I reviewed the consolidated balance sheets, and am I correct that they are leverage to the hilt with debt? You can view the report here http://www.sharp-world.com/cor...resentation_note.pdf Operating income from copiers fell 26.3% last quarter and fell 2.1% from the same quarter last year.
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Canon Solutions America Showcases Innovations in Geographic Information

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MELVILLE, N.Y., Feb 10, 2014 (GLOBE NEWSWIRE via COMTEX) -- Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A, today announced that it will display its latest solutions to help Geographic Information Systems (GIS) operators improve print quality, efficiency and workflow at booth #414 during the 2014 ESRI Federal GIS Conference, February 10-11, 2014 in Washington, DC. "Canon Solutions America's printing solutions on display at this year's user conference easily integrate
Blog Post

The Sales Appointment that Goes All to Well!

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the DM. If you don't, someone like me will! One other item, assume that the order is yours and move forward until you are stopped! You can lose orders to the following reasons: sorry, my bosses next door neighbor also sells the same equipment and he or she ordered from them. sorry, my boss has an uncle, aunt or cousin in the business and we ordered from them. sorry, another sales person scheduled an appointment with my boss and we bought from them. I could probably list another 25 or so. My
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Toshiba America Business Solutions Recycles Nearly 200 Tons of Toner Waste in 2013

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multifunction printers (MFPs), toner products and retail information/thermal printing systems, TABS is leading the way for businesses to print smarter, work safer and conserve resources. For more information on Toshiba solutions and services available in the United States and Latin America, please visit www.business.toshiba.com and watch our corporate video on YouTube . Close the Loop Close the Loop is a leading global recycler of imaging consumables including inkjet cartridges, laser toner
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Ricoh Europe to offer latest editions of PTI FusionPro® and MarcomCentral® products in EMEA

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managed from a single central point. Benoit Chatelard, Ricoh Production Printing Business Group, Ricoh Europe says, “Corporate marketing departments and print services providers recognise that powerful tools are required to manage and deploy the brand assets they have responsibility for. These are critical tasks and so it’s essential they are able to work with a trusted partner. By expanding Ricoh’s TotalFlow software portfolio to include FusionPro and MarcomCentral we can ensure that clients
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New Ricoh-commissioned global study by independent consulting firm finds disparity between managers' and employees

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. |About Ricoh|Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and
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Re: 31 Ways to Close More Copier Sales #27 of 31

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Hahaha.. You know, I actually thought about doing the same after the customer told me he loved playing the lottery. If the customer wins though, could that be considered a "bribe"?
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Re: 31 Ways to Close More Copier Sales #27 of 31

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You can buy a customer lunch, right?
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Ricoh W3600 print & scan

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Can you still get print scan cards for the W3600 from Ricoh? If not will the W3601 cards work in the W3600?
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Sharp Announces the Immediate Availability of Cloud Portal Office

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, and creates a single repository for both electronic and hard copy documents accessible from a wide range of business platforms including tablets, smartphones, and traditional PCs, as well as Sharp’s AQUOS BOARD™ Interactive Display Systems and Sharp OSA-enabled MFPs. What differentiates Cloud Portal Office from other cloud solutions currently on the market is the unique combination of capabilities it brings together, and the solution’s optimization for the Sharp B2B channel. Cloud Portal Office
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HELP, Inc. Selects Xerox to Support Motor-Carrier Technology

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United States and/or other countries. SOURCE: Xerox Media Contacts: XeroxCarl Langsenkamp, +1-585-423-5782 carl.langsenkamp@xerox.com orText 100 for XeroxSara LaFauci, +1-585-697-2621 sara.lafauci@text100.com
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Océ South Africa introduces new cloud integrated PlotWave monochrome printing systems

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that users can go from cold click to print in hand in less than 40 seconds, compared to the four minutes taken by conventional printers. It is designed for fast file processing and can handle all file formats – an HP-GL/2, PDF, DWF, JPEG and many more – and large files without sacrificing speed. True concurrent operation means the scanner can be used for copying or scanning while printing is taking place. This eco-friendly fusing method not only provides instant-on machine availability, but also
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Minolta EP 350Z

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Minolta EP 350Z
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All Covered Awarded Exclusive Contract on Michigan's REMC $AVE Bid Project for Promethean Interactive Learning Products

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accountability requirements. With services that include comprehensive managed IT Services, project-based programs, procurement and Cloud services, All Covered helps schools apply technology to improve the effectiveness and efficiencies of educational institutions. About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced document management technologies and IT Services. The company focuses on complete business solutions including production print systems, digital
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Frost & Sullivan Honors CIO Innovators of the Year, CIO Game Changers and Best-in-Class CIO Impact Award

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of the CIO Impact Best-in-Class Awards are: Analytics Big Data: SumAll Cloud Computing: McKesson Corp. Data Network Resilience: OmniCom Media Group Enterprise Architecture: Ricoh Americas Corporation Mobility: Marin General Hospital Unified Communications: Amtec "We are honored to receive the 2014 CIO Impact Award from Frost Sullivan," said Dane Atkinson , CEO of SumAll. "Being recognized for helping businesses of all sizes tear down data silos by connecting sales, social, and web data all in
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TriCore Expands West Coast Sales Team to Grow Application, Cloud and Infrastructure Managed Services

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and BI solutions. "Kristopher brings over 10 years of IaaS, Cloud and managed service selling knowledge to TriCore as well as experience with developing strategic partnerships," said Mark Clayman, Chief Operating Officer at TriCore Solutions. "We look forward to Kristopher helping to expand our presence on the West Coast and bring in new managed service Customers and partners." As a Regional Sales Director, Kristopher will lead the West Coast TriCore managed services opportunities and support
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Minolta 450Z ad

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Minolta 450Z ad
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909 photostat copier

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909 photostat copier
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minolta ep300re

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minolta ep300re
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Re: Use of Tablets for Salespeople

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Just another thought, do your sales people do site audits? if so something like In-Map might be worth considering (especially if you use FM Audit etc for a Data source ) http://www.in-map.com/Pages/Ac...n.aspx?ReturnUrl=%2f Personally I just carry a very small form factor laptop as there are some shortfalls to tablets in terms of what they can run and our back end systems, file access etc and cost isn't so much of an issue
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Re: Use of Tablets for Salespeople

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Much of what's requested can be accomplished with a smart phone. I still keep a laptop in my car for its keyboard and because it has Ethernet and USB ports which are very valuable when you are in a customer's office doing an evaluation or troubleshooting printing or scanning problems.
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Re: Minolta EP 350Z

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Awesome copier, first copier with 11x17 platen (non moving) and would only copy A3 sizes. I sold a ton of these!!
-=Good Selling=-
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Manage Widgets On Search Pages
 
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This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago

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This Week in the Copier Industry 5 Years Ago

Second Week of February 2019

Purple Modern Professional Web Designer LinkedIn Banner

Real Copier Sales (Copier Quoting Tool

Why Copier Sales People Still Need to Demonstrate MFP's & Wide Format Devices

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with the demonstrating of the device because I had at three people tell me that we knew our stuff. Even though the Canon TX prints will not run or smear when wet I knew that they would not show that important feature. It was all about the "sizzle" and performing a kick ass demo....more here

View These Awesome Copier Threads Below

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Konica Minolta Receives Platinum and Diamond Honors from Hyland Software

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office product portfolio from IT Services (All Covered), ECM, Managed Print Services and industrial and commercial print solutions. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 11 consecutive years, and is proud to be ranked on the Forbes 2017 America's Best Employers list. The World Technology Awards recently named the company a finalist in the IT Software category. Konica Minolta, Inc. has been named to the Dow Jones
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Council Approves Purchase of Copiers

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better pricing for color images, she added. Sprung explained the savings potential lies in the overall page/image pricing in which the Canon model will save the city more in the next five years based on the history of the usage of the two departments. The total investment cost in a five-year period is $15,801 for the Canon and is $14,210 for the Ricoh model. Sprung said the copiers will pay for themselves in under two years and will provide the departments with a much more efficient copier at a much
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Millennials Haven't Killed Print: Canon Launches Print for Action Initiative to Show Print Remains an Influential Medium

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use of printed materials, as well as the importance of print in the minds of tomorrow's business leaders. "We are pleased to find that, despite living in what seems like a digital world, Millennials still count on print for information and inspiration," says Shinichi Yoshida , executive vice president and general manager, Canon U.S.A. , Inc."With our new Print for Action initiative, our goal is to highlight the power of print's versatility by coupling Canon's deep heritage in innovative imaging
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Toshiba Again Wins Better Buys Innovative Product of the Year Honors

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. Toshiba earned the 2018 Better Buys Innovative Product of the Year award for its groundbreaking hybrid copier, the e-STUDIO4508LP and has won the office equipment authority’s elite honor in five out of the last seven years. Toshiba’s e-STUDIO5015AC series MFPs are powered by the multi-core Intel® Atom™ processor while featuring next-generation security protection to tackle print, document management and workflow applications in a secure manner. The products comply with the Hard Copy
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Ricoh earns BLI PaceSetter award for Healthcare in the Hospital Networks category for its strong services, technology portfolio

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, commercial and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo , Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2018 , Ricoh Group had worldwide sales of 2,063 billion yen (approx. 19.4 billion USD ). For further information, please visit www.ricoh.com © 2019 Ricoh USA , Inc. All rights reserved. All referenced product names are the trademarks of their respective companies. Contacts: John Greco Ricoh USA
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Color-Logic Certifies Kernow Metalik Silver Media For the Xerox Iridesse Press

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managers, corporations, and their advertising agencies the ability to differentiate themselves and their clients with a simple print production process that yields dramatic results.Color-Logic decorative effects utilize the existing workflows of printers and designers, yielding dynamic results without the use of special equipment.Color-Logic supports the value of print and works with designers and printers to enhance their printed media.For more information, visit www.color-logic.com or call
Blog Post

Perfect Copier Quoting Tool Could Save Your Reps up to 100 hours a Year

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On the 19th, 29th and 21st of this month, there is a webinar about quoting tools for copier dealers. It is interesting when you consider how long it takes for most of us to put together quotes. It gets even more important when there are 5, 10, 20 or 50 reps selling for a company. We were working out how expensive doing quotes can be. 1 rep doing 15 quotes per month Each quote takes 30 minutes 7.5 Hours per month (basically 1 selling day per month) - We expect most reps will save this much time
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Kyocera recalls discontinued printer over fire hazard

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Product Safety Australia has issued a fire hazard warning to users of an old Kyocera Document Solutions printer. The Australian Competition and Consumer Commission (ACCC)’s information arm flagged faults with Kyocera’s A3 multi-functional printer (MFP) that was sold between 2004 and 2010. The recall applies to modelsKM 1620, 1635, 1650, 2050 and 2550, which have beendiscontinued in 2010. Specifically, when users install an optional '300 sheet feeding unit / PF – 410' to the printer, detach it
Topic Premium

Lead for Fleet of Copiers in Illinois

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see attached file
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Office Depot expands in-store presence of Xerox units

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The Office Depot retail chain has announced that it will be placing thousands of new Xerox units, ranging from walk-up multifunction printers to high-end production devices and personalization software, in its stores and regional production facilities across the country. The companies have worked together for 30 years, and Office Depot is highlighting this announcement as its “latest investment” in Xerox’s Workonomy platform of business services. Among the Xerox products receiving new placement
Reply

Re: DEX Just Bought by Staples

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I do not know anything Dex other than they are the USA's largest independent copier dealer. I am sure the acquisition was not cheap and that cost has to be worked into the selling price. I am sure Dex has some incredible recurring revenues and that must have been very appealing to Staples. Dex sells Konica Minolta, Canon, Kyocera and KIP. I do not think these dealers will appreciate the new competition a year from now as Staples expands Dex's footprint. Dex prided themselves on getting the very
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Sharp To Showcase Technology Innovations At 2019 HIMSS Annual Conference

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complete solution that enables users to authenticate at any Sharp multifunction printer (MFP) by swiping their ID badges, which provides access to the print/scan/copy capability, the network resources and shared folders they are authorized to access. Sharp will also showcase how it can use its innovative products, services and technology features to help address the challenges of modern healthcare providers. Technologies that better enable HIPAA compliance will be shown, and leading-edge
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Canon Solutions America Links Up With Barracuda Networks To Combat Email-Delivered Threats

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technology offerings of the Canon and Océ brands, Canon Solutions America helps companies of all sizes find ways to: improve sustainability, increase efficiency, and control costs in conjunction with high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A. , Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S. For more information on Canon Solutions
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Esker and Fuji Xerox Announce Accounts Payable Partnership in Asia-Pacific

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, corporate vice president and executive general manager, Smart Work Innovation Business Group, Fuji Xerox Co., Ltd. “Combining Esker’s innovation and Fuji Xerox’s expertise in document solutions will enable us to provide our customers with an AP experience like never before.” “As one of the most well-known technology companies in Asia, Fuji Xerox offers the sales, support and consulting services we were looking for to help grow our customer base and facilitate expansion into new regions like Japan
Reply

Re: Office Depot expands in-store presence of Xerox units

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In the early 2000s you could go into a Staples store and they would have commercial Canon copiers. It didn't last long.
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PDI Large Format Solutions to Grow with Three New EFI VUTEk Printers

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productivity, print quality, reliability, capability and increased profitability. EFI’s VUTEk h series, which includes the h3 model and h5 model available as a field upgrade or as a direct purchase, offers high-end imaging at resolutions up to 1,200 dots per inch (dpi), and is the culmination of EFI’s decades of experience as a leading manufacturer and developer of UV and LED inkjet superwide-format printers and inks. A new, high-velocity 7-picoliter UltraDrop™ Technology grayscale printhead
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How To Use a Thin Client as a Printer Server

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By Tom Fenton 02/12/2019 When I upgraded to Windows 10 from 8.1 last year, I found that my printer was no longer supported and after a long and fruitless search, I could not locate a Windows 10 driver that would work with it. I acquired my printer, an IBM, Lexmark, Ricoh Infoprint 1352, at the beginning of this century: a 40 PPM monochrome laser printer designed for the small to midsize business (SMB) market, which has been a workhorse for me for the last 15 years, and has never given me any
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TAKING PACKAGING TO THE NEXT LEVEL AT drupa 2020

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of drupa touchpoint packaging initiators continues to grow and new advanced partners for the drupa touchpoint packaging initiative are BST ELTROMAT, CLOUDLAB, DALIM, EFI, KODAK, KOENIG BAUER. KONICA MINOLTA, SAUERESSIG, WERK II and MERCK. In addition, drupa has formalized an agreement with NABA, International Academy of Art, Design and Fashion. A handpicked group of their talented international students will add their insights and creativity to the steering committee member-driven projects and
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Toshiba cuts profit outlook as costs rise for energy business

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TOKYO -- Toshiba on Wednesday slashed its operating profit forecast for fiscal 2018 by 66% to 20 billion yen ($181 million), barely three months after forecasting 60 billion yen for the year. The cut came as the group reported a 94% plunge in operating profit for the third quarter to 1 billion yen, on a 6% drop in revenue. Rising costs in its energy business and a 9.8 billion yen goodwill impairment tosemiconductor equipment subsidiary NuFlare Technology -- stemming from asharp decline in share
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Re: Office Depot expands in-store presence of Xerox units

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Well, just after we hear about Staples buying Dex Imaging. We know see Office Depot is going to add thousands of Xerox MFP's to their locations. In fact from what was posted Production Units will also be in play. Does Office Depot have the cash to buy Xerox?
Blog Post

Perfect Copier (Video)

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Wanted to post this up for Jesse, we are having webinars next week on the 20th and 21st. The 19th is full. The Perfect Copier is built by Jesse (a copier guy like us). It's awesome and can be used in many different ways. Feel free to register. Art
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2019 BTA National Conference to Be Held March 22-23 in Orlando

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, Epson, ESP AMETEK, FP Mailing Solutions, GreatAmerica Financial Services, Hyland, Hytec, Image Star, Imaging Solutions Direct, Innovolt, ITC Systems, Katun, Keypoint Intelligence, Laserfiche, LD Products, LEAF, Lexmark (keynote sponsor), Liberty Laser Solutions, LMI, Mars International, Midwest Copier Exchange, Miracle Service, Muratec, NA Trading and Technology, No Sales Guys, OKI, Panasonic, PCS VoIP, PerformIT, Polek Polek, Print-Rite, RISO, SalesChain, Scanshare, Sentryfile, Supplies
Reply

Re: Office Depot expands in-store presence of Xerox units

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Today's news and now this are pretty interesting to read about. Will be very interesting to see how this is to play out.
Blog Post

Sales Professionals Get To The Heart Of What Matters

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-based sounds weak and not cool. How can heart matter when competitors are making each sale more challenging than the last one? One's heart gets caged as unfortunately hard-core metrics still rule the sales roost. A Selling From the Heart professional lives and leads with their heart. Heart is about place and comfort. They're in a place to make a difference. This shows and is exhibited in how they care for their clients. By living and leading with their heart, they create meaningful and unbreakable
Blog Post

The 411 on DocuWare Kinetic Solutions: Sell Preconfigured AP and HR Office Solutions with Ease

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needs to be purchased, installed or maintained. Art: What are the advantages for copier dealers selling these solutions? Does DocuWare provide marketing material to accelerate selling these solutions? Jo Ann: Taking the fear out of content services conversations was paramount for us when we looked at what sales assets were needed. As these are very defined solutions, we came up with a prescriptive, step-by-step sales process with easy-to-use, relatable tools so that every dealer could be
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M-Files Exceeds 30 Percent Growth in Annual Recurring Revenue in 2018

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, construction, financial services, life sciences, energy, real estate, healthcare and more. In addition, the number of customers using the company's cloud service increased by more than 75 percent in 2018. M-Files also extended its global partner network with the addition of major brands, such as Konica Minolta, Ricoh, Iron Mountain and Kyocera, among others, adding to the growing list of hundreds of partners around the world with specialized expertise in key use cases, vertical industries and
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Océ Australia rolls out next-gen Colorwave 3000 Series

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The new Océ ColorWave 3500 and ColorWave 3700 are both packed with intuitive operational features and print on a wide range of media from thin uncoated stocks like 80gsm bond to vinyls. Océ Australia's new ColorWave 3700 Océ Australia has launched its new generation Océ ColorWave 3000 series, a reliable, flexible and productive large format colour printing system, which it says has been designed specifically ‘for the creators’. Dale Hawkins, senior manager – Indirect/Marketing for Océ Australia
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Excel Business Systems Offers Unparallaled Office Printer Service in Grand Rapids and Virginia, Minnesota

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For those looking for office printer service in Grand Rapids and Virginia, Minnesota, Excel Business Systems is the name to recall. This press release was orginally distributed by ReleaseWire Hibbing, MN -- ( ReleaseWire ) -- 02/13/2019 -- In the age of documentation, a lot of paperwork is done in most offices to keep the evidence intact. Paperwork is at the core of the business operation which might get thwarted due to lack of quality printers at the office unit. The absence of such office
Comment

Re: Imaging Channel, DEX Imaging and Staples oh, Imagine the Probabilities

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Here's something I'm not understanding at least with the copiers and distribution. Dex has dealer agreements with with Kyocera, KonicaMinolta and Canon in their geographical locations. Could those dealer agreements be transferred or renegotiate with Staples? If so could Staples then offer all of those devices nationwide? I was just on Dex's web site and at least for now their web sites tells me that they are still is the "push" mode and not the "pull" mode for their copiers aka imaging devices
Comment

Re: Imaging Channel, DEX Imaging and Staples oh, Imagine the Probabilities

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Could one of the goals of Staples be to enter the A3 market? Although the transition from A3 to A4 is 'soon to come' for many, many years now, it still didn't happen. With this acquisition, Staples has possibilities to sell A3 equipment of Kyocera, Konica Minolta and Canon, and that’s where currently the money (still) is... Or am I completely wrong in this assumption?
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Loffler Companies Acquires Northern Office Outfitters

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. Joseph’s Home for Children, the Susan G. Komen Race for the Cure and many other worthy causes that help the communities in which the Loffler team lives and works. Clients appreciate working with a company whose employees enjoy their jobs and helping clients succeed, as well as a company that gives back to the community. Loffler’s offerings include IT Solutions, Multi-Functional Copiers Printers, Managed Print Services, Phones and Voice Recording, Document Workflow Technologies and People-Based
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Epson to Showcase Color Label Solutions and Lead Breakout Training Session at Convenience Retailing University

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the event. What: During Convenience Retailing University, an industry event intended to help managers and executives build better and smarter convenience stores, Epson will be demonstrating its ColorWorkson-demand inkjet label printers that can help increase productivity and reduce the cost of using pre-printed labels. Ideal for high mix label requirements, ColorWorks solutions deliver fast, full‑color, high‑volume, heavy production labels for busy, fresh food production. Epson will also be
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BTA Service Success Training Begins April 2

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Understanding and Using Service Metrics Service Role in the Dealership This course is the prerequisite for the BTA Advanced Service Management training program, which will be available later this year. For nearly 16 years, Edmonds served at Sharp Electronics Corp. and then at Konica Minolta Business Solutions as a problem solver for both technical and service management issues. In early 2018, he retired from Konica Minolta as a district service manager. Before that, Edmonds had an extensive background in
Blog Post

The Power of Pull Marketing

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into the emotional attachments formed by the rabid fandom of content usually reserved for blockbuster Hollywood productions, sitcoms, animation or other forms of entertainment. By leveraging interest from clients you can also curate content created by your own customer base as is seen in the clip of the car jumping into the copier in the second video above. That particular part of the video was previously submitted content to the now infamous “Destroy Your Printer Contest” which brought
Member

Reply

Re: Global Imaging Systems Rebranded as Xerox Business Solutions

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I've heard that the previous GIS dealers will retain their name and continue to operate "independently" but now they have to abide by Xerox Direct's inflexible pricing structure and very inflexible terms and conditions. I'm expecting that previous GIS players in major markets will now have even more red tape and their SMB accounts will start to feel the pain sooner then later. Curious to hear in the next months/year how those who compete frequently against GIS, are now successfully going after
Member

Blog Post

Imaging Channel, DEX Imaging and Staples oh, Imagine the Probabilities

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Thanks for chatting with Staples. Yes, Sir, we can deliver the New A4 you bought online. How’s Tuesday? Can we bring it with your supply order? Yes, one more question can you pick up and dispose of my old copier? Yes, we can let's discuss that when we come out to perform your managed print assessment. Thanks again for choosing Staples. End of Chat For Now!! 2019 is indeed starting with a bang. The Imaging Channel changed on Friday the 8th of February.Well, that’s what some will say. In reality
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TierPoint's Kenny Ash Recognized as 2019 CRN® Channel Chief

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ST. LOUIS , Feb. 11, 2019 /PRNewswire/ --TierPoint, a leading provider of secure, connected data center and cloud solutions at the edge of the internet, today announcedthat Vice President of Channel Sales Kenny Ash has, for the second consecutive year, been recognized as a Channel Chief by CRN ® , a brand of The Channel Company. Ash and the other 2019 Channel Chiefs have demonstrated exceptional leadership, vision, and commitment to their channel partner programs, driving growth and revenue
 
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Hacked

Today's Hacked!

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Hacked!

Millions of hacked toothbrushes used in Swiss cyber attack, report says - ......A significant cyber attack reportedly utilized millions of hacked toothbrushes, causing widespread damage. Read more

Hacked toothbrushes could be used in cyber attack, researchers warn - .....Researchers issue warnings about the potential for hacked toothbrushes to be weaponized in cyber attacks. Read more

UCM warns of hack as students lose financial aid money in scam -.....UCM alerts students about a potential hack after financial aid money is lost in a scam. Read more

IT suppliers hacked off with Uncle Sam's demands in aftermath of cyberattacks -.....IT suppliers express frustration with Uncle Sam's demands following cyberattacks. Read more

Data of half the population of France stolen in its largest ever cyberattack. This is what we know - .....France experiences its largest ever cyberattack, resulting in the theft of data from half the population. Read more

Cybercriminals are creating their own AI chatbots to support hacking and scam users - .....Cybercriminals develop AI chatbots to facilitate hacking and scamming activities. Read more

I Stopped Using Passwords. It's Great—and a Total Mess.....A user recounts their experience of abandoning passwords for security measures. Read more

Verizon employee compromises personal data of 63000 colleagues -.....A Verizon employee inadvertently exposes the personal data of over 63,000 colleagues. Read more

Chinese hackers spent up to 5 years in US networks: Cyber officials -.....Cyber officials reveal that Chinese hackers infiltrated US networks for up to five years. Read more

State Department offers $10M reward for cyber hacking ring information -.....The State Department offers a $10 million reward for information on a cyber hacking ring. Read more

China's Spies Hacked NATO Ally's Defenses, Official Says -.....China's involvement in hacking a NATO ally's defenses is confirmed by an official source. Read more

Nearly 100-Thousand California State Workers Have Their Personal Information Hacked -.....Personal information of nearly 100,000 California state workers is compromised in a massive ransomware attack. Read more

Hacking Victims Paid $1.1bn In Ransoms Last Year | .....Hacking victims paid a record $1.1 billion in cryptocurrency ransoms in the previous year. Read more

Iran-backed hackers interrupt UAE TV streaming services with deepfake news - .....Iran-backed hackers disrupt UAE TV streaming services with deepfake news. Read more

-=Stay Safe=-

 
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Memoirs of a Copier Sales PersonProspectingSales

Chasing GOLD: A Journey from Childhood Adventures to Sales Prospecting

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So, what the heck is a 'head full of hope'? Caught wind of this phrase while binge-watching the 'Klondike' miniseries. Yep, guilty as charged – I'm a GOLD Rush freak!

I get a kick out of watching these guys prospect, and it hits close to home because, well, prospecting is my daily grind. But let's be real, stumbling upon GOLD beats making 50 calls and scoring a lead any day.

Back in the day, as a kid, I'd venture solo into the woods of Iselin, NJ, exploring like it was my job. There was this mystical place called Fossil Rock, nestled next to the Parkway. The rumor mill swore that if you found this rock, you'd strike fossil gold. Spoiler alert: never found the rock, never found the fossils. What I did discover were smaller rocks, perfect hideouts for critters – mainly snakes. Hand-turning rocks got me in trouble when, one day, a colossal snake nearly gave me a heart attack! Switched to a big stick after that, I mean, come on, I was 10 or 11, on a mission to find whatever I could.

Back then, I guess you could say I had a 'head full of hope.' Each morning, I'd set out believing I'd uncover old coins, treasure, snakes, or critters. Most days, I'd return with good-looking rocks that I thought might be worth something. Yup, I was operating with a 'head full of hope.'

Even today, that 'head full of hope' vibe still kicks in when I'm prospecting. Looking back, prospecting has always been my thing. Turn over enough metaphorical rocks, and you're bound to find something valuable, cool, or downright scary (had a few prospects scarier than that snake).

Same principle applies to hunting for new customers – make those calls, send emails, throw in some mailers, and boom, you've got prospects. Sure, some won't pan out, others will vanish off the face of the earth (we know the drill), but there's always a few who'll buy from you!

Today in the office, I threw the title of this blog at Ricky and gave him the lowdown. His response? 'When you think about it, I was always prospecting before I got into sales.' 'How's that?' I asked. Turns out, in his pre-marriage days, he'd hit up clubs to meet new women. Classic prospecting move, right? Goes to show, all of us have some sales traits, unknowingly.

Now, I'm harboring a 'head full of hope' for the Imaging Business. Convinced paper won't vanish into thin air, but I'll admit, prints from printers and copiers are on the decline. There, I said it out loud!

Yet, my 'head full of hope' is banking on new technologies keeping us relevant in the Office Technology game. Essentially, we're still prospecting for hardware, software, and tech that'll help our clients and prospects do more with less, save time, amp up efficiency, and cut down costs.

-=Good Selling=-

 
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Hacked

Today's Hacked!

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Hacked!

Millions of hacked toothbrushes used in Swiss cyber attack.....Internet-connected toothbrushes were utilized in a botnet to conduct a distributed denial of service (DDoS) attack. Read more

Surprising 3 Million Hacked Toothbrushes Story Goes Viral—Is It True? - ....Security experts assess the validity of the viral story about three million hacked smart toothbrushes being used in a cyber attack. Read more

China cyberspies hacked computers at Dutch defense ministry -....Chinese state-backed cyberspies infiltrated the internal computer network at the Dutch Ministry of Defence, according to intelligence agencies. Read more

Even Microsoft executives had their passwords hacked away -....Several senior Microsoft executives experienced a "password spray attack," highlighting the pervasiveness of cybersecurity attacks. Read more

Chinese hackers spent 5 years waiting in U.S. infrastructure, ready to attack, agencies say -....Reports indicate Chinese hackers were embedded in U.S. infrastructure for five years, poised to launch attacks. Read more

Ohio man accused of threatening NC senator claims Facebook was hacked -.....An Ohio man accused of threatening a senator claims his Facebook account was hacked. Read more

Verizon insider data breach hits over 63,000 employees - .....Verizon suffers an insider data breach affecting thousands of employees due to auth tokens stolen in an Okta attack. Read more

Beware, your electric toothbrush may have been hacked; here's what you need to do -.....Malware-infected electric toothbrushes were used in a DDoS attack, prompting security precautions. Read more

Snowboard manufacturer Burton hacked in sophisticated cyberattack - ....Burton, a snowboard manufacturer, falls victim to a sophisticated cyberattack compromising personal data. Read more

A North Texas father gets help from NBC 5 Responds with his son's hacked bank account -....A North Texas father seeks assistance after discovering his son's bank account was compromised by multiple fraudulent transactions. Read more

If your password is on this list it can be hacked in seconds - you must change it now -.....The Mirror highlights the importance of changing passwords listed in databases susceptible to hacking. Read more

-=Stay Safe=-

 
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Power MPS

Online Shopping Security Matters: What You Need to Know

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Online Shopping Security Matters: What You Need to Know

While physical retail might be making a comeback, it will be hard for retail storefronts to compete with the convenience, variety, and availability of the worldwide web. Unfortunately, online office supply sales are no exception to the rule. While overall sales have continued to increase as companies begin to return to normal operations, online purchases have continued to outpace those in physical retail establishments.

But the continued and growing reliance on digital purchases has opened up a bigger problem for companies; online security and the risk of company data falling into the wrong hands.

Online shopping has been available for years. But the rapid growth and significant boost seen since the end of 2020 has also made businesses offering online sales options even more of a target than before. With more traffic, fraudsters see more opportunities to attack unsuspecting businesses and their customers. In some cases, legitimate businesses are even willing to resort to underhanded tactics to take down the competition.

When Online Stores Crash

How many DDos attacks were there last year

There have been multiple instances in the news where online retailers are flooded with so much website traffic that it causes long wait times or even completely crashes the site. If a company or page has been featured in a popular show or showcased heavily, this might be real business reaching levels overwhelming the host server. But for print management, services, and supplies that serve the needs of corporations and business offices, attracting that much website traffic is highly unlikely. The more likely scenario is a Distributed Denial of Service Attack or DDoS.

A DDoS attack employs utilizes bots to significantly raise traffic on an eCommerce site to the point where it crashes or stops performing normally. For businesses looking to take out the competition, the disruption in regular service can degrade client confidence in the company’s ability to meet convenience and supply expectations. In 2021, there were a record-breaking 9.84 million DDoS attacks in the USA.

For cybercriminals, the tactic can be used as a diversion to mask other, more nefarious activities such as planting malware or backend hacking to steal data. The fallout for small eCommerce from a DDoS attack can reach as high as $50,000 per incident.

Other Types of Online Fraud

While DDoS is one of the most common tactics used against online stores, there are several other ways criminals attempt to take advantage of businesses and their customers.

  • Interception fraud is an order placed as usual with a matching shipping address and stolen credit card information. However, the actual purchaser intercepts the order by calling the shipping company or customer care representative to change the final delivery address once the order is accepted.
  • Account takeover fraud occurs when criminals log into a customer’s account. They have usually gained access to the account by purchasing passwords from the dark web or through phishing schemes. Once logged into the account, criminals will make orders or change customer details.
  • Triangulation fraud is performed by setting up a storefront with pricing that will attract customers. They then use stolen credit card numbers to purchase goods from other eCommerce sites to fulfill their orders. As a result, their customers receive their goods, but the original store and the owners of the stolen credit cards are victims of fraud.
  • Friendly fraud is based on standard customer care practices for legitimate grievances. For example, criminals will order a product and then cite a problem with the product or delivery to either request their money back from the business or initiate a chargeback directly with their payment processor.

Identifying Commercial Fraud

Many online store platforms have the technology to help guard against the most common forms of fraud. However, office printer industry businesses should be aware of the critical signs of criminal eCommerce behavior to add an extra layer of protection for the company and its customers. Some things to look out for include:

  • Inconsistent order details are a big signal of potential fraud. For example, if the zip code and city don’t match or the IP address of the shopper and their email address don’t match, it is most likely a sign of attempted fraudulent activity.
  • When a client suddenly places a larger than average order, it is a giant red flag. It might be good to contact the customer to confirm the quantity and other details before processing the transaction.
  • Customers usually order using a specific IP address. Therefore, anytime a customer logs in from a new IP, it is advisable to require additional login steps and follow up with the customer for an order confirmation.
  • If a customer was not initially set up with multiple shipping addresses and is suddenly expanding the number of delivery locations, it could be a sign of criminal activity.
  • The timeframe is another item to watch closely. Criminals usually utilize bots and will trigger a series of activities in a short timeframe, such as multiple orders, multiple credit cards, or initiating several declined transactions in a row.

With the rapid increase in online shopping platforms and the ongoing move of consumers to digital channels, fraudsters are thriving on attacking businesses and their customers. Those who are new to the eCommerce space are especially vulnerable. Therefore, companies planning to operate or already use an online store should make sure they are training staff and taking steps to secure themselves and their customers.

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Today's Hacked!

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Hacked!

Chinese spies hacked Dutch defence network last year - intelligence agencies .....A report reveals that Chinese state-backed cyber spies hacked into an internal computer network at the Dutch Ministry of Defence last year. Read more

HACKED BY EPSILON ....The IGN website has been hacked by the Epsilon Group, with the message "HACKED BY EPSILON" displayed. Read more

China 'hacked Dutch defence network' - ....Chinese state-backed cyber spies reportedly hacked into an internal computer network at the Dutch Ministry of Defence last year. Read more

What happens if you get hacked - and does paying a ransom work? ....The article explores the consequences of getting hacked and the effectiveness of paying a ransom in ransomware attacks. Read more

Ex-Officials Fret Hacked Firms, Fearing Legal Liability, Will Keep Law Enforcement in Dark ....Former government officials express concerns about hacked firms withholding information from law enforcement due to legal liability fears. Read more

Remote access giant AnyDesk resets passwords and revokes certificates after hack ....AnyDesk resets passwords and revokes certificates following a cyberattack on their systems. Read more

Electronic records back up after Maine hospital servers hacked ....Northern Light Health's electronic records are back up after their servers were hacked. Read more

Apple Vision Pro hacked by MIT student -....An MIT student hacks the Apple Vision Pro, prompting warnings from Apple about the risks of hacked headsets. Read more

DICT: Recent hacking attempts on gov't websites not ordinary ....The Department of Information and Communications Technology (DICT) discusses recent hacking attempts on government websites. Watch more

Local business owner loses $172,000 in bank fraud scheme; warns others | WBMA ....A local business owner loses $172,000 in a bank fraud scheme, emphasizing the risks of hacking. Read more

-=Stay Safe=-

 
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