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MFP Copier Blog
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This Week in the Copier Industry 5 Years Ago
This Week in the Copier Industry 5 Years Ago
First Week of March 2019
Real Copier Sales
Digital technologies, social platforms, sales enablement tools and modern business practices have changed the sales profession. The days of wining and dining your clients, leaving them with fancy brochures, pens and logo-covered notepads is over. They expect so much more from you, as they should....more here
View These Awesome Copier Threads Below
Konica Minolta awards top performing channel partners at its 2019 Dealer Conference
Art Post ·
Solutions U.S.A., Inc. is reshaping and revolutionizing the Workplace of the Future™ ( www.reshapework.com ) with its expansive smart office product portfolio from IT Services ( All Covered ), ECM, Managed Print Services and industrial and commercial print solutions. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 12 consecutive years, and is proud to be ranked on the Forbes 2017 America's Best Employers list. The Worl
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Konica Minolta Expands its Managed IT Services in Western Canada Through Acquisition
Art Post ·
revolutionizing the Workplace of the Future™ ( www.reshapework.ca ). With our comprehensive portfolio, we deliver solutions to leverage mobility and cloud services and optimize business processes with workflow automation. Konica Minolta's IT Services Division offers a range of IT strategy, support and network security solutions across all verticals. Konica Minolta has been recognized by Brand Keys as the #1 Brand for Customer Loyalty in the MFP Office Copier market for 12 consecutive years. Konica
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KONICA MINOLTA SHARES NEW PARTNER STRATEGY AT ITS 2019 DEALER CONFERENCE
Art Post ·
in October 2017, with 5 new companies added to the family, to further consolidate its Managed Services and ECM offering. About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the Workplace of the Future ™ ( www.reshapework.com ) with its expansive smart office product portfolio from IT Services ( All Covered ), ECM, Managed Print Services and industrial and commercial print solutions.Konica Minoltahas been recognized as the #1 Brand for Customer
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Canon U.S.A. Demonstrates Stability and Financial Soundness During the 2019 Media and Analyst Event
Art Post ·
America is expanding its five-pillar strategy around data security based on: Device, print, document, information and cyber, with new security solutions such as EventSentry and PhishLine from Barracuda.” Outpacing industry growth, the Production Printing Solutions Division reported impressive numbers across all print production areas, 83 billion pages were printed on Canon production devices sold by Canon Solutions America in 2018. Exceeding Canon Solutions America’s expectation in one year, the Océ
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New Ricoh A4 IM 350F_IM 430F Copier
Art Post ·
Thoughts? Ricoh engine? Got some really cool features Convenience staple (corner and book) 37/45 ppm 500 sheet paper trays some additional features that's just not coming to me right now. MSRP is cool, however we do need a black A4 device that does auto stapling. Not sure if Ricoh will ever do that. Putting a blog together over the weekend on these new A4's
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Spectrum Printing Enriches Direct Mail with MGI JETvarnish 3D Special Effects
Art Post ·
Spectrum Printing Enriches Direct Mail with MGI JETvarnish 3D Special Effects Konica Minolta Delivers Digital Decorative Print Solution for High-Impact Postal Campaigns Spectrum Printing JETvarnish 3D USPS Mailpiece MELBOURNE, FL USA (February 28th, 2019) – Since 1986, Spectrum Printing in Tucson, Arizona, has been delivering high-quality commercial printing services to the Southwestern United States. In 2016, they acquired an MGI JETvarnish 3DS digital enhancement press from Konica
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UBEO Named Certified Color-Logic Dealer in Texas
Art Post ·
recently expanded nationally. A dealer for both Xerox and Ricoh, UBEO recently added Color-Logic to its product portfolio. The design embellishments and time-saving software procedures provided by Color-Logic will assist UBEO particularly well in sales of the Xerox Iridesse and Ricoh Pro C7200X. With Color-Logic, UBEO customer will instantly realize more net revenue and higher margins." Geeves continued: "UBEO has installed Color-Logic in their Austin, Houston, and San Antonio locations, enabling UBEO
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Sharp Expands A4 Lineup With Two New Desktop Color Multifunction Printers For The Technology Driven Workplace
Art Post ·
, scan and fax, as well as wireless networking for easy access from mobile devices. The Sharp MX-C303W desktop color multifunction printer. The new models also share Sharp's award-winning, easy-to-use 7" (diagonal) touchscreen display, and offer exciting new features including conversational AI. The new MFP Voice feature with Amazon Alexa enables users to interact with the machine by using simple verbal commands. These models also easily integrate with today's complex network environments and offer
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Canon Solutions America Customers Share Success Stories, Valuable Feedback at Media Event
Art Post ·
integrated very smoothly with our existing equipment." "From executive interviews to informative presentations, this event gave an authentic and in-depth look into the continued evolution of Canon's entire print portfolio," said Keith Kmetz, Imaging, Printing Document Solutions Programs Vice President, IDC. "The information provided was valuable and demonstrated Canon's appreciation for those of us entrenched in the print industry media." "It is great to hear directly from some of Canon's
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Kyocera Discontinued Models?; Marco Product Line Question?
Chad ·
Is anyone able to tell me if the Kyocera Taskalfa C5052ci series has been discontinued? Is Marco Business Products a Kyocera dealer? If not, will they convert their acquired company's product lines to sell only the manufacturers they represent on their website (Canon, Sharp, KonicaMinolta, Toshiba)? Basically, will the acquired company no longer sell the Kyocera product line no that they are part of Marco? Thank you in advance!
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Re: Konica Minolta awards top performing channel partners at its 2019 Dealer Conference
Art Post ·
Some pretty impressive dealers in this list, congrats to everyone involved!!
Member
TFord
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?
No worries Ricoh is doing what they can to move boxes, pretty soon they will be relabeling boxes for Xerox also.
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Canon U.S.A. Executive Vice President, Seymour Liebman, Named on Long Island Press PowerList for the Seventh Consecutive Year
Art Post ·
of the latest news from Canon U.S.A. , sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. †Based on weekly patent counts issued by United States Patent and Trademark Office. SOURCE Canon U.S.A. , Inc.
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OKI Data Americas Improves Digital Transfer Printing Technology
Art Post ·
IRVING, Texas , March 6, 2019 /PRNewswire/ -- OKI Data Americas – a world-class printing technology leader – today announced they have modified the toner technology and print drivers of their industry leading ProColor™ 8432WT Digital Transfer Printer to deliver a white or "true" black printing solution. Recognized for its advanced, best-in-class white toner technology, the 8432WT printer has been reconfigured with the unique capability to accommodate both features in a single printer. "OKI is
Blog Post
ConnectWise, Continuum, and Thoma Bravo. Oh, the possibilities are becoming probable
Well, it’s not just Office Supply and Print Service Resellers who are witnessing changes which pose both opportunities, and threats to their Status Quo. When Sycamore Partners the Private equity firm who owns Staples bought the office supply wholesaler Essendant - many office products re-sellers became gravely ill knowing that their product’s wholesaler was now owned by their competitor. As the dust was settling on the Essendant deal. Staples buys DEX Imaging a mega copy/print dealer. It is
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Urgent: embedded PaperCut for cost recovery + eCopy for scanning
Help?!? We have a law firm that wanted PaperCut but REALLY liked their eCopy scan stations for their Ricohs Our issue is that when they try use /access scanstation to scan it says the scan-station is in use by another user. We’re are using twain scan version 5 and papercut has been set to allow host based authentication from their end. Based on past experiences with embedded software , once a user logged into embedded it wouldjust open to the copier where they could scan with ecopy easy peasy.
Blog Post
3 Keys To Help Sales Professionals Unlock The Digital Business Door
“The advance of technology is based on making it fit in so that you don't really even notice it, so it's part of everyday life.” Bill Gates, Co-founder of Microsoft. Technology and sales enablement tools are not only helpingsales professional's gain momentum in their marketplace, they're alsochanging the way they sell their services. Sellingsuccessfully in a digitally driven, highly networked and socially empowered business world takes a new mindset and skill set. Inside many sales departments
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Re: Copier Audit or Copier Analytics
yeti ·
they are projecting, I'll bet you are going to see the savings is way overstated, worst case use something like papercutor Print Audit and show them how they can save way more money by implementing Secure or rules printing.
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Re: Xerox Ditches TSG Program
Art Post ·
I find it hard to believe that too many clients were "taking advantage" of Xerox
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Re: Xerox Ditches TSG Program
Jason H ·
Art Post posted: I find it hard to believe that too many clients were "taking advantage" of Xerox Agreed, because I am sure they will exhaust every option possible to not replace the machine.
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Re: Kyocera Discontinued Models?; Marco Product Line Question?
least, not in their other offices). Nothing is yet confirmed - and Im sure Marco has a fleet of Kyocera machines left over that they are going to want to clear inventory with - but I dont see them selling Kyocera in the next year. I know your company sells Ricoh, so I think you are safe there.
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7 Of the Craziest Cold Call Opening Lines That Actually Work
Art Post ·
, really didn’t work. And, for something guaranteed to make your cold calls better, check out Spiro’s sales automation CRM! 1. Overly Excited “Happy Monday!” or whatever day of the week it is. The Theory: It’s a nice change of pace to hear someone on the phone who isn’t miserable. So, if you seem excited about the day, it’ll be contagious, and other people will be excited with you. Then, they’ll be more engaged with your pitch. In Practice: People HATED this. I mean, straight up hated it. I
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PDFfiller document management platform advances e-signature workflows with its new SignNow integration
Art Post ·
providing its 10 million users with an all-in-one online PDF editor, e-signature and form builder since 2008. PDFfiller’s web-based solution is seamlessly integrated with Salesforce, Microsoft Dynamics 365, Slack, Google Suite, Dropbox and Quip. The PDFfiller mobile app is available for iOS and Android . About SignNow SignNow is an easy-to-use e-signature solution that allows users to set up complex e-signature workflows and get documents approved and e-signed faster. For its almost 6 million daily
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Scanning on Canon 525if Machines
Jason H ·
Just an FYI. I would do your homework and testing on this machine before putting it somewhere where scanning is important. We replaced a Samsung and added three of these to a lawyers office and they do no like the scanning much at all. Lots of jams so far. The feeder seems to be very sensitive to torn corners, creases etc. More so than any other feeder I've seen on a machine.
Member
Peter Sorce
Reply
Re: Urgent: embedded PaperCut for cost recovery + eCopy for scanning
jdicarlo ·
John, Does the user want to track scanning done on the ScanStation? If so, you would need to engage Ricoh and/or your PaperCut provider to create a ticket. But before I would do that, I would try the basics first, firmware up to date on the MFP and Java if it is installed on Java, then the latest version of PaperCut that is supported on the MFP. If they don't want to track ScanStation scanning, try setting the Authentication on the MFP to not require authentication for Scanning. These
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Re: Kyocera Delivers New Printer
Kyocera makes a great product, hard to compete against due to the 3 tiered pricing -Raf M- JR Copier
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Re: Xerox Ditches TSG Program
Jason H ·
This is great news! I love when things like these get taken away!
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Mimaki USA Opens New 28,446-Sq.-Ft. Los Angeles Technology Center
Art Post ·
Apparel Lab with dye-sublimation and direct-to-textile printers as well as a finishing room with laminators and cutters. The center will host a variety of events, including live solution demonstrations, application open houses, dealer technician certification courses, software training and more. The technology center is located approximately 20 minutes from Los Angeles International Airport (LAX) at 150 West Walnut St., Ste. 100, Gardena, CA 90248. This center replaces the Torrance, Calif
Member
BigBird
Member
Drej
Blog Post
It’s Uber’s 10th Birthday, A lesson for The Imaging Channel's Venture Capitalist.
where the market is headed and stop pushing what they deem relevant based on their stubbornness to change. There are still too many actors in the Imaging Channel weighted heavily with product centric mindsets. It’s time to re-evaluate how your sales teams go to market; it’s time to re-evaluate how you maintain and collect customer data, it’s time to re-evaluate the investments you are making in products on the fringes of the core deliverable. Dealers must be first in their markets to switch
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Re: Urgent: embedded PaperCut for cost recovery + eCopy for scanning
Thanks so much for replying I've been banging my head with so many different "not my job" responses from vendors it's driving to an early happy hour. They'd like to track the scans but like you said I'm just trying to see if we can get the ecopy to unlock period. Cheers
Reply
Re: Canon Solutions America Customers Share Success Stories, Valuable Feedback at Media Event
Jason H ·
I didn't think CSA had any truly happy customers.....
Reply
Re: Ricoh Dealership in Minnesota will buy.......
It did happen Ricoh accounts are being serviced by Metrosales
Reply
Re: DEX Just Bought by Staples
Art Post ·
Derek2009 posted: Correction @SalesServiceGuy Pacific Office Automation is the largest independent dealer in the country. In any case, the culture that has made Dex a great Company will be difficult to maintain with a nation-wide push. I agree
Reply
Re: Kyocera Discontinued Models?; Marco Product Line Question?
John ·
I believe the C5052ci is still a current product as it appears on the Kyocera website as a current device. It was launched 3Q 2016.
Today's Hacked!
Hacked!
A large US health care tech company was hacked. It's leading to billing delays and security concerns.....A massive U.S. health care technology company says it was attacked by the ransomware group ALPHV, also known as Blackcat. .....Read more
Burger Singh Website Hacked By Pakistani Group, Company Responds With A Touch Of Humour.....Popular Indian fast-food chain Burger Singh recently faced a cyberattack on February 27 by a Pakistani hacking group named Team Insane PK......Full Coverage
A large US health care tech company was hacked. It's leading to billing delays and security concerns......Health care providers across the country are reeling from a cyberattack on a massive U.S. health care technology company that has threatened the security of sensitive data and caused billing delays......Read more
UnitedHealth hackers say they stole 'millions' of records, then delete statement.....Hackers claiming responsibility for the UnitedHealth Group breach stated they had stolen millions of records before deleting their statement from their darknet site.......Full Coverage
A government watchdog hacked a US federal agency to stress-test its cloud security.....The Office of Inspector General (OIG) performed a controlled test "data breach" on a US federal agency to assess its cloud security readiness.
Read more
FAQs | Help if you've been hacked or compromised - .....If you've been hacked or compromised, learn what steps you should take to mitigate the damage and protect your online presence.
Full Coverage
County loses more than $500,000 in hack -.....DUBUQUE COUNTY, Iowa loses over $500,000 in a hack, highlighting the financial risks associated with cyberattacks......Read more
How do you know if your computer is hacked into?.....Learn how to recognize signs of a hacked computer and what steps to take if you suspect your device has been compromised......Read more
OpenAI Says New York Times 'Hacked' ChatGPT to Build Copyright Lawsuit - .....OpenAI alleges that the New York Times "hacked" its AI product, ChatGPT, as part of building a copyright lawsuit against the tech firm.....Read more
3D printer users say their devices were hacked to warn of a security flaw .....3D printer owners report that their devices were hacked to display warnings of a critical security vulnerability, highlighting potential risks associated with connected devices......Read more
Two central Pa. men accused of being couriers in computer hacking scheme .....Two individuals from Pennsylvania have been indicted for their alleged involvement in a computer hacking scheme, shedding light on the extent of cybercrime activities......Read more
Law enforcement warns of Russians hacking into 'compromised' internet routers - .....Law enforcement agencies issue a cyber alert warning about Russian hackers exploiting compromised internet routers, emphasizing the importance of cybersecurity measures.......Read more
Angry raccoons ahead? Hacked Northwest Spokane road sign confuses and amuses......A road sign in Northwest Spokane was hacked, displaying a humorous but confusing message about "angry raccoons" ahead, sparking amusement among local residents......Read more
-=Stay Safe=-
Lead for MPS for 45 Locations
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Today's Hacked!
Hacked!
Epic Games hacked and data stolen, ransomware group claims.....Eurogamer reports on a ransomware group's claim of hacking Epic Games and stealing data, including email, passwords, payment information, and source code. Read more
A ransomware gang claims to have hacked nearly 200GB of Epic Games internal data.....Video Games Chronicle discusses a ransomware gang's claim of hacking nearly 200GB of internal data from Epic Games, although no proof has been provided yet. Read more
Millions of Hacked Toothbrushes Could Be Used in Cyber Attack..... Homeland Security Today warns about the potential threat posed by millions of hacked toothbrushes that could be used in a large-scale cyber attack. Read more
Hackers Set Thursday Ransom Deadline Before Release of Trump Documents ..... Business Insider covers a hacking group's ransom deadline before releasing documents related to Trump, following their claims of hacking Atlanta-area government websites. Read more
Was Epic Games, creator of Fortnite, hacked? Here's what we know .....NorthJersey.com discusses the reports suggesting that Epic Games, the creator of Fortnite, was hacked, shedding light on the situation. Read more
An infamous hacking group is reportedly behind the cyberattack that has left US pharmacies reeling -.....Business Insider reports on an infamous ransomware gang allegedly behind the cyberattack causing a backlog in US pharmacies, affecting prescription filling. Read more
Pakistani hackers attack Burger Singh website; company responds with humour.....Business Standard covers a cyberattack on Burger Singh's website by Pakistani hackers, highlighting the company's response with humor. Read more
Epic Games Allegedly Hacked by Ransomware Gang -.....Insider Gaming reports on a ransomware gang claiming to have hacked Epic Games' servers, including a significant amount of data. Read more
-=Stay Safe=-
Same Scam with a Different Twist
You would think after 50 plus years that the Toner Pirates would have disappeared my hearties.
One of my clients was approached via voice mail today in a phone message that was translated to text. Thank goodness this old seadog spotted the scam right away when I viewed the email my client sent me.
In the old days toner pirates that gave no quarter. Those pirates would go right for the jugular with the make and model of the copier. The stating they are your copier supplier and prices are going up, so order NOW. Many clients were duped for thousands of dollars of overprice generic toner.
I'm sure if my client picked up the phone the caller would have a great ahoy and used the same pitch that's been used for years.
Just maybe the toner pirates have lost some of their swagger because the message stated they were from Canon Business Communication. Which would raise the hairs on the back of my neck because they were calling on a client that had a fleet of Ricoh production devices.
The hornswaggler wanted to speak to someone in the office about the refill on the Ricoh MP 8320. Of course my client thought that this might be legit call because they new the model number of the his device(s). What I thought was unique this time around was "about the refill on the Ricoh MP 8320". I've never heard is presented this way.
In any event the freebooter had no luck with this client.
Of course I had to tell my client the story of the toner pirates and how hey get the model numbers of the devices. Yes, it brought back the memories when we hearing about toner pirates was a monthly occurrence because they had swagged a companies booty.
-=Good Selling=-
Today's Hacked!
HACKED!
OpenAI alleges New York Times 'hacked' ChatGPT for lawsuit evidence - ....CNBC reports on OpenAI's allegations against the New York Times, claiming the newspaper "hacked" ChatGPT for evidence in a lawsuit. Read more
Matthew Perry's X account hacked | ....National Post discusses the hacking incident involving Matthew Perry's X account, as reported by the Matthew Perry Foundation. Read more
Russia-based LockBit ransomware hackers attempt comeback | Cybercrime - .....The Guardian reports on the attempted comeback of Russia-based LockBit ransomware hackers following law enforcement actions against them. Read more
Burger Singh website hacked by Pakistani group, you won't believe what the company did next - .....The Economic Times covers the hacking incident involving Burger Singh's website by a Pakistani group and the subsequent response from the company. Read more
Leaked Hacking Documents Show China's Focus on Tracking Ethnic Minorities - .....The Wall Street Journal discusses leaked documents revealing China's focus on tracking ethnic minorities through hacking capabilities offered by firms like I-Soon. Read more
Berlin Antisemitism Row: Festival Files Criminal Charges After Hacking - .....Variety reports on the Berlin Film Festival filing criminal charges after a hacking incident amidst an antisemitism row. Read more
PCG Facebook page hacked | .....Philippine News Agency covers the hacking of the Philippine Coast Guard's Facebook page and their collaboration with Meta to address the issue. Read more