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DocuWare Customer Numbers Rise as Company signs on 10,000th Cloud Customer

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DocuWare Customer Numbers Rise as Company signs on 10,000th Cloud Customer

~Cloud-based document and information management play crucial role powering up businesses for success~

Beacon NY, March 19, 2024, – DocuWare, a leading provider of document management and workflow automation solutions, announces a significant milestone. This month the company celebrated its 10,000th global cloud customer which means it has doubled its cloud customers in just under 3 years!

A pioneer in the cloud ECM arena, this growth is a testament to DocuWare's dedication to delivering trustworthy, quality cloud-based enterprise content management (ECM) solutions to their customers.

With the cloud computing market projected to be valued at USD2,292.59 billion by 2032, DocuWare is well positioned as a key player. Company president, Dr. Michael Berger, commented, “It is important to us that we provide the best cloud services to our customers. The fact that 10,000 customers have entrusted us with the digital transformation of their business, proves that our product strategy is in line with the market. Ours is a product strategy founded on providing ease of use products and a commitment to great service and innovation.”

Rising demand for efficient cloud-based ECM solutions reflects the vital role of document and information management in the success of a modern business. DocuWare has been offering its cloud-based ECM for 12 years. It’s cloud revenue grew in fiscal year 2023 resulting in a 47 percent increase YOY, which aligns with the increasing global demand. Currently almost 90 percent of new DocuWare customers opt for the cloud over an on-premises deployment. DocuWare Cloud systems are sold in over 100 countries, supported by four global data centers and available in 24 languages.

Cloud-based solutions offer benefits to businesses of all sizes and across many industries: Scalability allows quick adaptation to the size and needs of a business; Low-to-no IT infrastructure costs due to removing the need for physical servers; Compliance and security are adhered to through built-in backup and disaster recovery features.

The company is committed to developing its innovative technology solutions and last year announced it will invest an additional €15 million over the next two and a half years to secure its position as a leading software company facilitating digital transformation for businesses worldwide. DocuWare will unveil its strategic product direction at its global DocuWorld Partner conferences in Berlin, Germany; Houston, Texas; and Kuala Lumpur, Malaysia this year.

 
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Hacked

Today's Hacked!

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Hacked!

Hacked health care giant makes progress in recovery, but concerns for small clinics .....The health insurance billing system in the United States is stabilizing following an unprecedented cyberattack on a key company last month.....Read more

Apex Legends postpones competition amid hacking concerns.....hacking global series by Destroyer2009 & R4ndom” begins repeatedly spamming chat. “I'm getting hacked,” Genburten said, while raising his hands to........Read more

EV Hacking: This Is How Easy It Is to Sabotage the Power Grid..... hacked, and what it will take to protect the world's rapidly growing EV infrastructure from cybercriminals. Chapters: 0:00 EV chargers.....Read more

IMF Emails Hacked.....The International Monetary Fund (IMF) detects a cybersecurity incident that involved nearly a dozen email accounts getting hacked.....Read more

Massive 'Apex Legends' Hack Disrupts NA Finals, Raises Serious Security Concerns.....Many believe this is the work of one hacker, Destroyer2009, who has previously been hacking pros, and this was an RCE remote exploit using their.....Read more

CISA hit by hackers, key systems taken offline.....The organization protecting all levels of the U.S. government against cyberattacks has been hacked. Here's what you need to know......Read more

Fujitsu Confirms It Was Hacked Via Malware, Says Probe Ongoing.....Fujitsu Confirms It Was Hacked Via Malware, Says Probe Ongoing. By Joseph F. Kovar. March 18, 2024, 6:26 PM EDT. Fujitsu Limited reported that the.....Read more

Easy Anti-Cheat washes its hands of the Apex Legends hacking disaster that saw streamer .....Easy Anti-Cheat washes its hands of the Apex Legends hacking disaster that saw streamer accounts hijacked live: 'There is no RCE vulnerability within .....read more here

How Quinta Brunson Hacked the Sitcom with “Abbott Elementary”.....How Quinta Brunson Hacked the Sitcom. With “Abbott Elementary,” the comedian and writer found fresh humor and mass appeal in a world she knew well .....read more here

Data for AI Could be Hacked. This Startup Wants to Protect It......BigID raises $60 million led by Riverwood Capital, reaching a $1 billion valuation, as belief solidifies that data security must move in lockstep .....read more here

-=Stay Safe=-

 
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This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 15 Years Ago

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This Week in Copiers Fifteen Years Ago

Third Week of March 2009

DW_P4P_Hotel_500x100_March2023-100

Real Copier Sales

What’s your biggest hurdle when competing against Direct Branches? Most will say price, however that’s probably the last one on the list. Most Direct Branch reps tell the customer if they buy from them they’ll be buying from the manufacturer and they will have better service than any dealer!....read more here

Enjoy These awesome copiers threads from 15 Years Ago



Weekend Copier Notes from 03/22/09

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yield is only 47,000 pages based on 6% coverage per letter size page - Print controller does NOT offer gigabit 1000BaseT Ethernet connection - Processor speed of only 533MHz on standard controller - Scan to e-mail is an expensive option called “Universal Send” Gartner announced that in 2008, Canon had 21% marketshare of the copier market, making it the leading vendor. (This data was recorded before impact of Ricoh’s acquisition of IKON, which was Canon’s largest distributor) Canon announced
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Introducing the NEW bizhub PRO C65hc Digital Color Printing System

Art Post (Guest) ·
Marketing Bulletin Bulletin #08-GB-120 Date: March 16, 2009 To: All Konica Minolta Sales Channels From: Marketing and Product Development Subject: Introducing the NEW bizhub PRO C65hc Digital Color Printing System Konica Minolta is extremely excited to introduce the new Konica Minolta bizhub PRO C65hc Digital Color Production Printing System. Following in the footsteps of the groundbreaking bizhub PRO C6501, the C65hc with brilliant and vivid High Chroma color output will again forge ahead of
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Brand Keys Rates Konica Minolta #1

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recognized for the second consecutive year as the top office copier manufacturer by Brand Keys, said Kevin P. Kern, Vice President, Marketing, Konica Minolta Business Solutions U.S.A., Inc. "This accolade further reinforces our company vision that customers are counting on Konica Minolta for the entire gamut of their advanced digital imaging needs. Our award-winning lines of office systems, printers, production print systems, and application solutions continue to distinguish themselves as the
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Email from Canon P4P'er "Ricoh Direct Pricing"

Art Post (Guest) ·
This email was sent to me from a Canon P4P member: Art, Thanks for the information. I've been in this business for 17 years (27 years in sales) and worked directly for Canon USA for 8 years. (IKON when it was A-Copy in Boston prior to Canon). Now I'm with a local independent. An actual quote for a 9 machine deal from Ricoh (Direct) last week. 1- MP9000 6-MP5000 1-MP C3500 All for $63K!!! (unbelievable)
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EMEA Printer, Copier and MFP Unit Shipments, 2008

Art Post (Guest) ·
Vendor 2008 Shipments 2008 Market Share (%) 2007 Shipments 2007 Market Share (%) 2008 - 2007 Growth (%) Hewlett-Packard 20,737 43.0 23,221 44.1 -10.7 Canon 8,212 17.0 8,337 15.8 -1.5 Epson 6,576 13.6 6,651 12.6 -1.1 Brother 3,306 6.9 3,224 6.1 2.5 Samsung Electronics 2,826 5.9 2,430 4.6 16.3 Others 6,572 13.6 8,789 16.7 -25.2 Total 48,229 100.0 52,652 100.0 -8.4
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Re: Introducing the NEW bizhub PRO C65hc Digital Color Printing System

Art Post (Guest) ·
through Konica Minolta’s North American direct sales, authorized dealer and value-added reseller channels. The manufacturer’s suggested retail price (MSRP) is $65,000. About Konica Minolta Business Solutions U.S.A. Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the second consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand
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New EFI Fierys Drive Line-Up of Ricoh Aficio Color MFPs, Enabling Office Users to Eas

Art Post (Guest) ·
the World Wide Web at www.ricoh-usa.com . About EFI EFI (www.efi.com) is the world leader in customer-focused digital printing innovation. EFI's award-winning solutions, integrated from creation to print, deliver increased performance, cost savings and productivity. The company's robust product portfolio includes Fiery® digital color print servers; VUTEk® superwide digital inkjet printers, UV and solvent inks; Rastek™ UV wide-format inkjet printers; Jetrion® industrial inkjet printing systems
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Ricoh Production Printers (Video)

Art Post (Guest) ·
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Re: Introducing the NEW bizhub PRO C65hc Digital Color Printing System

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I witnessed a Konica Minolta PRO C65hc Demo and the color output is brilliant. The launch of this workhorse will not do anything to help Ricoh's faltering attempt to be a player in the print production market with boxes such as the C900.
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Competing against the Canon imageRUNNER 3045? Remember these weaknesses:

Art Post (Guest) ·
- Competing against the Canon imageRUNNER 3045? Remember these weaknesses: - Comes standard with only 512MB RAM - Can only upgrade to a maximum of 768MB RAM - Hard drive only offers 20GB of space - A PostScript print driver is an expensive option - Does not offer XPS printing (can not print from new version of Microsoft Windows Vista) - Hard drive overwrite does not come standard - Optional fax board does not come with any RAM and does not have any battery backup - Optional finishers have
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Competing against the Toshiba eSTUDIO 453

Art Post (Guest) ·
- Competing against the Toshiba eSTUDIO 453, a 45ppm b/w unit? Remember these pointers: - Unit comes standard with only 256MB RAM - Even with spending more on options, unit can only have a maximum of 512MB of RAM - Hard drive offered only has 40GB of storage space - The document feeder is an option, and does not come standard - Customers must pay extra for hard drive overwrite data security and data scrambling - Optional fax board has no RAM, and has a maximum resolution of only 400dpi - The
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Competing against the Xerox WorkCentre 5645

Art Post (Guest) ·
Competing against the Xerox WorkCentre 5645? Remember these weaknesses: - only comes standard with 129MB RAM - can be upgraded to maximum of only 512MB RAM - does not offer XPS printing at all (ability to work with newer version of Microsoft Windows Vista) - optional fax board does not offer routing to PC or e-mail address - optional fax board does not offer one-touch keys - optional finishers offer a maximum of only 2,250 sheets of paper capacity - the document feeder can not handle thick
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Teachers labor to pay for copiers

Art Post (Guest) ·
another $50 in tips. From 4 p.m. to 7 p.m. on St. Patrick's Day, teachers will work as hostesses at Zaxby's on Spring Hill Avenue and will get to keep 15 percent of sales. It is all part of an effort to come up with the $900 that the school must pay each month to lease three copiers. Teachers have also sold healthy snacks and other items. Second-grade teacher Cathy Cink said the biggest godsend has been City Councilwoman Gina Gregory's pledge of $5,400 from her $50,000 contingency fund. "We won't have
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Ricoh New Model Support for IPDS

Art Post (Guest) ·
Ricoh is pleased to announce the release of new model support for printing IPDS in IBM zSeries (S/390) and iSeries (AS/400) environments. RA2K Integration for IPDS is an internal software solution, which resides on the hard drive of select Ricoh print devices and enables users to send AFP/IPDS print jobs directly from their S/390 or AS/400 systems. This solution is designed to allow your customers to print professional laser-quality output, access standard finishing and paper size options
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How to Win Against Direct"

Art Post (Guest) ·
Many years ago you could only buy Copiers from Authorized Dealers. An Authorized Dealer is a privately owned company that is local to your geographic area. A Direct Branch is owned by the manufacturer and may or may not be local to your geographic area. What’s your biggest hurdle when competing against Direct Branches? Most will say price, however that’s probably the last one on the list. Most Direct Branch reps tell the customer if they buy from them they’ll be buying from the manufacturer and
Member

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New Product Release Dates for Ricoh

Art Post (Guest) ·
April 09 RICOH Pro C550EX RICOH Pro C700EX Ricoh DX 4545 (Duplicator) Ricoh DX 2330 (Duplicator) Beluga Be C-1a (Wide Format) Beluga Be C-1b (Wide Format) Digital StoreFront 4.0 May 09 Aficio SP C231N Aficio SP C232DN SP C820DN SP C821DN Mosel-P1a Mosel-P1b June 09 Aficio MP 6001 Aficio MP 6001 SP Aficio MP 7001 Aficio MP 7001 SP Aficio MP 8001 Aficio MP 8001 SP Aficio MP 9001 Aficio MP 9001 SP July 09 Mosel-MF1a Mosel-MF1b Mosel-MF1c Aficio SP 3400SF Aficio SP 3410SF
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Ricoh Introduction of the Common Access Card (CAC)

Art Post (Guest) ·
addition to Ricoh’s rich portfolio of successful security solutions and products. CAC will allow Ricoh to successfully compete and win in the U.S. Government vertical market place and increase unit placements. Ricoh Common Access Card Authentication Solution Highlights: Certification by the US Army’s Information Management Support Center (IMCEN) Command. Full integration into supported Ricoh’s MFP’s without the need for a third party network interfaces. Lower cost per unit when compared to most
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Technology Protects Sensitive Patient Documents at the Printer

Art Post (Guest) ·
sender's fingerprint data, the queued print job releases, allowing only the authenticated user access to the printed documents. "The technology provides the highest level of confidentiality for printing sensitive data on a network printer. The device comes with a fingerprint reader that has a USB interface and connects directly to the secured printing device on the printer. The device server is a four-port USB device that connects one of the fingerprint readers and up to three USB printers to the
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Panasonic Brings One-Pass Superiority To A4 Network MFP Market

Art Post (Guest) ·
SECAUCUS, NJ March 18, 2009 — Panasonic Communications Company of North America (PCCNA) today made a bold entrance into the A4 color multi-function product market with the release of the DP-MC210, a 10BaseT/100 BaseTX Ethernet capable, IPv6-ready, full-duplex printer/scanner/fax MFP. Unlike traditional MFPs using complex four-pass printing technology, the DP-MC210 is driven by Panasonic's proprietary Single Pass Tandem Print Engine, which maintains a constant high-resolution color and
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Colortrac releases next generation SmartLF Gx+ 56 / Gx+ T56 extra-wide format scanner

Art Post (Guest) ·
their investment and upgrade should their needs change in future. SmartLF Gx+ cannot be upgraded to Gx+ T. About GEI WideFormat: GEI WideFormat, a Visual Edge Technology Company, markets equipment, software, service and supplies on a direct basis as well as through a 100+ dealer network in North America. GEI WideFormat products include scanners, printers, MFPs, analog & digital copiers, poster printing solutions, and networked controllers sourced from world-class manufacturers. It is a full
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FMAudit Releases it's New Onsite Appliance

Art Post (Guest) ·
end-users fleet. As Managed Print Services offerings become main stream, a scalable, centrally managed, vendor neutral solution is not only desired; dealers demand it! FMAudit has officially released its new Onsite Appliance. A virtual plug-n-play hardware device with a footprint of only a few inches in diameter. A single appliance can manage thousands of devices, regardless of the model. It's fully compatible with FMAudit's Agent to include support for locally attached printers. The Onsite
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Ricoh Equitrac Professional 5 Flash Movie File (Video)

Art Post (Guest) ·
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Re: Boy do I have alot of Gripes!!!!!

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would qaulify for the spiff, her sales manager didnt know, so she called her rep at 3M who said not only did she win the spiff but she would also be recieving extra compensation for selling such a high volume. well her sales manager recieved a call the next day from the 3M rep telling her about the extra compensation, and the sales manager had the audacity to tell my sister that that money was supposed to be going back to the company via a commission deduct because 3M wasnt supposed to pay her
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Re: How to Win Against Direct"

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than any dealer! Take it from me, that’s a bunch of hog wash! True and true. Independent Dealers must indeed focus on their reputation for service and 'sell' the total value that they can bring to the customer account. This is even more important these days if you are selling Ricoh manufactured equipment becuase they have made it clear that they are giving more 'support' to IKON and RBS, as they can't rely on Independent Dealers to achieve their growth targets. Price will certainly be moving up
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Re: Network Printers by SMB Path

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I can make the hyperlink look like anything, however only a Fiery or Creo controller has the ability to host a printer in the same sense that a print server does. \\ricohprinter can point to any shared network resource, but a ricoh mfp without one of the afore mentioned controllers can't stand alone as what you have mentioned. If the hyperlink is pointed at a shared printer on say a Win2003 server, but the client is a Vista PC you may very well get that message. The only other scenario would
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Re: New Product Release Dates for Ricoh

Art Post (Guest) ·
The Gelsprinters are the worst printers I have ever seen, rumor has it that Ricoh developed a wide format Gelsprinter and they are in the boxes waiting to go! The rumored problem is the print head dries out and the unit are worthless. Keep in mind that this is heresay!
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KODAK Scanners Power DocumentATM’s Secure Mobile Scan Center in Digital Transformatio

Art Post (Guest) ·
Platform holds the capability of scanning more than 2 million pages per month. “This project demonstrates how an organization can utilize production capture to enhance a document based system through digitally powered improvements that improve ease of use and boost overall productivity,” said Tony Barbeau, Vice President, Marketing, Business Solutions and Services, Eastman Kodak Company. “Kodak will continue to work with service providers, such as DocumentATM, to develop capture solutions that
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Océ VarioLink 6522c - A case of natural selection

Art Post (Guest) ·
Venlo, The Netherlands, 11 March 2009 — Océ, an international leader in digital document management, today announced the launch of the Océ VarioLink 6522c. This innovative system is a highly productive black & white and color multifunctional printer, copier and scanner intended for the Office segment. Ideal for in-house production Built using the latest developments with respect to ease of use and functionality, its versatile finishing options and media handling make the device ideal for the in
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Re: Email from Canon P4P'er "Ricoh Direct Pricing"

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I wonder what the new president of Ricoh would say or if he even cares. Ricoh is very good product but would sell themsleves to the devil to get a deal.
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Re: Email from Canon P4P'er "Ricoh Direct Pricing"

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I have mentioned before that all resources are being invested in IKON / RBS and support (field and financial) is being scaled back on the Dealer side at Ricoh. Just wait until April 2009! The current Ricoh leadership would applaud this situation and toast to it with an expensive glass of red wine.
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Re: huge pdfs out there

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I have the same problem at a customer's site and we just lost a deal for a 2nd W3600 because of this. They routinely take multiple PDF files, bring them up in Adobe and merge them into 1 file. This new file is opened and then printed using Winprint. Same problems, PB takes a long time to spool and the job normally times out. Once the job has redlined, you are usually able to print it from within PB. I am not suggesting this as a solution long term but it may allow them to print critical
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Re: How to Win Against Direct"

Art Post (Guest) ·
quote: First off - Direct can flat out close business way better than dealership reps. You got facts to back that up, or are you just quessing? I'm thinking you are guessing. The truth is in the pudding, Direct is selling under lowest dealer cost on the FIRST QUOTE AND NO COMPETITION, you tell me how that is SELLING VALUE! As far as complaining, I'm not complaining, I got both deals, and Direct got nothing. So, it just goes to prove that the LOWEST Price does not always get the deal. IF someone
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Re: Banner Printing - Aficio C4000 and C5000 models

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What are the applications that your customers are running that require banner printing? Does anyone have a list of banner stocks that customers run? (brand, type, size, etc.)
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Re: Network Printers by SMB Path

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In that situation, I'll guess that it is simply inertia. The IT person may simply be used to doing things that way and not have thought through doing it other ways. It's funny, we deal with printing issues and setting up printers every single day, but IT people may only deal with it once every couple of months. We put a lot more thought into this than they usually do.
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Re: New Product Release Dates for Ricoh

Art Post (Guest) ·
from a Ricoh document
Reply

Re: New Product Release Dates for Ricoh

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quote: Originally posted by Jomama: I'll bite. What is a mosel. It is gel printer.
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huge pdfs out there

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My 470 customer is getting pdf's that say 500K when you check the properties, but once in the Reader print queue it says they are 10 MB files, and takes 10 min to prepare/print. I cut the file size in half by checking the Current View button in Adobe (they will not process through PC Win)... just wondering if that pdf compresser Jason aluded to on anothe post will shrink these down to a manageable size ? thx
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X-Solutions Launches SimplifyScan

Art Post (Guest) ·
X-Solutions Launches SimplifyScan Tuesday, March 17, 2009 Cornelius, NC -- X-Solutions, a leading provider of digital archiving software, today announced the release of SimplifyScan for Sharp OSA -enabled MFPs. Based on the power of the Sharp OSA development platform, SimplifyScan allows users to easily capture documents and distribute copies to any location on their network, directly from their Sharp multifunction device. This allows users to quickly and efficiently integrate their documents
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Commission Manuals

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I'm busy evaluating and revising our commission manual and i would appreciate any input, commission documents/systems or comments regarding paying commission on hardware and service charges to corporate (major) account, special account and new business sales people. Thanks
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Océ Launches Affordable High Resolution Wide Format Color Scanner

Art Post (Guest) ·
hybrid printing and copying system. The result is a fully integrated, flexible solution ideal for small CAD and GIS environments, decentralized scanning stations and customers wanting to streamline job submission to reprographers. In addition, optional Océ Color Copy software allows customers to copy to multiple Océ wide format or third-party printers in one single workflow. Energy Efficient and Compliant The Océ CS4236 uses 5 W per day in sleep mode, in compliance with the US ENERGY STAR standard
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Selected KODAK Document Scanners Will Support the LINUX Operating Systems via UBUNTU,

Art Post (Guest) ·
openUSB project, http://openusb.sourceforge.net About Kodak As the world's foremost imaging innovator, Kodak helps consumers, businesses, and creative professionals unleash the power of pictures and printing to enrich their lives. To learn more, visit http://www.kodak.com and follow our blogs and more at http://www.kodak.com/go/followus . More than 70 million people worldwide manage, share and create photo gifts online at KODAK Gallery --join for free today at www.kodakgallery.com . More
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‘Smart Touch’ Scanning Capability Grows for KODAK i1200 and i1300 Series Scanners

Art Post (Guest) ·
for $2,395 (MSRP). KODAK Products are backed by KODAK Service and Support. KODAK Service and Support is made up of more than 3,000 professionals reaching more than 120 countries. It is a leading multi-vendor integrated services provider, delivering consulting, installation, maintenance and support services for the commercial printing, graphic communications, document imaging and data storage industries. KODAK Service and Support professionals are uniquely qualified to provide services that
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Océ Offers Newforma Software to the AEC Market

Art Post (Guest) ·
Center saves AEC users steps in the wide format printing process by allowing users to select a group of files – as opposed to opening documents one at a time using external applications – to be automatically added to an Océ Client Tools print set. Files can then be processed and submitted locally to a printer that is enabled with Océ Repro Desk Server 1.6 or remotely to a reprographer running Océ Repro Desk Professional or Océ Repro Desk Select software. Availability Newforma Project Center PIM
-=Good Selling=-
 
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