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MFP Copier Blog

Demise of the 60 Month Copier Lease

Below is a blog I wrote about a year ago on the old blog site. I'll be moving these over from time to time.

As we still struggle to keep margins on equipment, maybe we need to become better advocates for presenting shorter terms for leasing equipment. I've been tracking all of my sales for purchases and leases; 92% of them involve leasing the equipment with a third-party leasing provider.

Of that 92%, 89% of the leases I've written were for 60 months. I would tend to think that, give or take a few percent, this might be applicable to most of us.

60 months/5 years is a long time, right?

Dang, I'm tired of my cell phone after two years and my car in about three. Technology changes so quickly nowadays that I want the latest and greatest new car features, whether it's better gas mileage, more comfort, or new technology. The same is true of my cell phone; after only two years, I would like to step up to new technology that may enhance my lifestyle or make me more productive. Wouldn't our customers want the latest technology with their copiers and MFP's also?

Why are we not quoting and selling more 24 or 36-month leases?

Look at it this way: if you put a customer into a 60-month lease, you'll have to wait at least four years until you or the customer has an upgrade path, and 54 months would be the prime time to upgrade. Even at 4 years, the upgrade path may not be as rosy of a picture for your customer.

Putting your customer into a 36-month lease means that the upgrade path is now reduced to two years, and 30 months would be the prime time to upgrade.

A lot can happen when you have to wait 48-54 months to upgrade the system. Items like a major breakdown, a poor service call, your contact being replaced by someone else, and the added pressure from other companies prospecting the same account can put your upgrade in jeopardy. A shorter-term lease will reduce these risks for you.

Take a $20,000 lease that is booked for 60 months, and the customer will pay $24,000 over the term of the lease. Compared to a 36-month lease, the customer will pay about $20,500 (factor of .0284). That's a $3,500 savings to the customer!

So How Can We Get Better at Selling 36-Month Leases?

There's a lot we can do. The first that comes to mind is the savings on interest; that should wake someone up. The second would be to explain the additional costs in maintenance/supply agreements that the customer would incur. Most of us sell maintenance agreements that have an auto-escalator clause that allows the maintenance/supply agreement or the cost per page agreement to increase every year. These annual increases can be anywhere from 5%-10% per year. Do the math!

We'll make it simple. That $20,000 copier/MFP that's pumping out 200,000 pages per year will mean the first-year contract cost is $2,000. With a 7% escalator clause, the 2nd-year cost is $2,140, the third-year cost is $2,289.80, the fourth-year is $2,450, and the last year is $2,621. Add them up, and over years four and five, the customer would pay an additional $1,071 for maintenance and supplies over a 60-month lease.

Invoicing: our customer will have to process at least another 24 invoices. With a small to medium-sized business, the cost to process that invoice and pay it is $15-$35 per invoice. Let's use $20 per invoice, and we've added another $480 over the 60-month lease cost.

In total, that $20K lease will cost your customer an additional $5,000! You've got to have this financial talk with your customer. In addition, if you upgrade the 36-month lease, you will lower the customer's cost of maintenance and supplies cost/cost per page with the new system, and there will probably be a few new features that will increase the customer's productivity!

Show the Savings to Your Account

That $5,000 savings over 60 months would be $83.33 per month. It's a no-brainer. Would the customer like to spend 25% more on a $20K lease? I doubt it. Keep in mind that the 36-month lease rate is the most competitive lease rate from all of the leasing companies; they score additional profit for 24, 48, and 60-month leases. I'd rather have a chance to go back to my customer in 24-30 months rather than 48 to 54.

-=Good Selling=-

31 Ways to Garner Net New Copier & Managed IT Business (3 of 31)

Do you ever get any of those days when you just can't move forward!  So many calls to make, so many interruptions,  that I just couldn't get my calls done in the office!

 

Tomorrow, I'm going work from the home office, no interruptions, no calls to answer, just hammer away until I can get the 50 or so phone calls completed which will probably lead to a handful of appointments!

 

Socialize Yourself with Linkedin

 

All of these points below will establish yourself as a person who is knowledgeable with the industry that you work in.  Thus over time you will be considered by your customers and prospects as the resident expert or guru, this then established trust with them that you have the knowledge and expertise to help them attain their business needs.

 

Here's #3:

 

3.  List your job experiences, certifications and awards that you have received over the years. If you don’t have any business awards or certifications then post any awards and certifications that you may have from others (college, High School, Volunteer work). Make your profile stand out among the crowd!!

 

-=Good Selling=-

Top 8 Trending MFP & Printer Talk Tracks

I wanted to blog a little about what's creating some excitement in the field for me in recent months for MFP's and printers.  

 

Creating excitement for MFP's and printers can be a daunting task at times.

 

However, we listen to our prospects and customers first, ask many questions, and then find and feel their pain with their process.

 

Tops on my list of late has been:

 

Workflow: I've written about this before, it's not until we start asking questions like, "understood, you need scanning, but what are you doing with those documents once they are scanned?" Some prospects and customers may only have the need to save those documents in a .pdf, while many others may need to distribute those documents, index, OCR, extract data and maybe import to a document management system.

 

Cloud Services:  I'm just touching the basics here with asking the prospect or the customer if they are currently using services like Dropbox, Evernote, MS 365, Google Drive, etc.  But this line of questioning does pique many prospects interest and leads them to asking additional questions about these services.

 

Mobile Print:  There are still many prospects and customers that aren't aware that they can print to our devices from smart phones, and ipads. I rather be the sales person who states are devices can rather than the sales person who never even brings up mobile print.

 

Substrates: Personally, I call it media, but I've been corrected a few times that I need to stick to substrates. Are you asking "what types of media/substrate do you use in your current imaging system?", or "are there any print jobs that you are farming out to a print shop or CRD?", this line of questioning could lead to a higher end color device being placed.  Matter of fact, I just received some test sample of label stock today and I can't wait to test it and then start showing it on appointments.

 

Envelopes:  Years ago it was a no no, now it's a yes we can!!!  Again, I'd rather be the sales person that states our imaging systems can do this rather than not mentioning it at all!

 

Scan to Any Folder:  Well, for lack of a better term, I'm asking prospects and customers, "Wouldn't you rather be able to search your "scan to" folders from the MFP, rather than scanning to a folder or an email address and then going back to your desk to access the file, name the file and then move the file to your desired location?" Pretty powerful since most existing MFP prospects and customers can't do this.

 

OCR:  The creation of searchable .pdf's is a great thing, go ahead and ask this question, "once you've scanned the document do you ever have the need to review that document?", and  if so "are there certain phrases or numbers or words that you look for?", and if so, "ok, so you're scrolling with your mouse  through every page of that document looking for that information, right?", "wouldn't it be quite a time saver if you could just search on that word, phrase or number that you're looking for?" Again, pretty powerful to the prospects and users that may have the need.

 

Blank Page Detection for Scanning: If you're not mentioning it then your competition is, dig deep find out what documents they are scanning, even ask to see those documents. 

 

One more item, get more involved with prospects and customers who still have a paper intensive process. 

 

-=Good Selling=-

 

 

 

 

 

 

 

 

"You've just WON Presidents Club, What Are You Going to D0 Now?"

I'm going to Disneyland!!  

 

I'll be heading down south to the Walt Disney World Swan Resort for the BTA Southeast Winter Break for the 14th & 15th of February and then grabbing a few extra days for the Presidents Day Weekend!!

 

For those of us that have to deal with winter, enjoying the sunshine, warmth and heat in Orlando will be a treat.  Better yet, you'll get to network with other dealers, mingle with some excellent sponsors, win prizes and take in some awesome educational seminars!!

 

Speakers on tap for this event:

  • Identifying Your Vertical Market Opportunities

       David Ramos, director of channel strategy service, InfoTrends

As Ron Popeil would say "Wait that's not all", there's also a dealer panel titled "Disrupt — How to Spark Transformation in Your Business", moderated by David Ramos with John Frisch, Lou Usherwood, and Brian Snow.  

 

But wait, there's even one more!  The Keynote Speaker is Mason Olds, Mason Olds, vice president & general manager of sales, Business Imaging Solutions Group,Canon U.S.A. Inc.

 

I've always enjoyed the BTA events and I'm sure this event will be extra special since it's in the heart of Disneyland and I'm looking forward to seeing everyone!!! Dang, almost forgot, here's the link to get registered for the BTA Southeast Winter Break 2014!!

 

-=Good Selling=-

31 Ways to Close More Copier Sales (#23 of 31)

Always keep in mind if you are doing something out of the ordinary with financing,  you'll need to clear it with the powers to be and the leasing company first. Double and triple check your numbers, and when you're finished leave no stone un- turned with your prospect. In fact have them sign and understand everything before securing the order.

 

24  Months of Payments w/Guaranteed Upgrade in 36 months w/4% Increase: 

 

This one is kind of funky and I use to be able to sell many of these before leasing companies went to max 125% funding.  The concept is to get someone off the fence and make them commit now. 

You need to position your system at list price plus 25%. Take a $20K unit and the 125% is $25,000. Offer them a 60 month lease and you’ll pay the first 12 months (you net $18,800 based on .0204; you’ll want to use the leasing company with the highest rate here).  You want to sell them on the fact that all they need to do is to make 24 payments (plus the 12 that you pay), this will bring them to the 36 month point of the lease.  You then give them a guaranteed upgrade of no more than 4% in their new lease. After 36 months there are 24 remaining payments at $510 for a total of $12,240. On your new sales price you will need to discount by 30% or more, thus the $20K MSRP will be discounted to $14,000, they owe $12,240 total of the new deal is $26,240.  This amount is now over the max 125%, however not much and I would ask for a $1,000 down on the new deal, thus you’re at $25,240.

Now you will use YOUR best 60 month lease rate. In this case I’ll use .0195. New payments to the customer would be $499.75 for 60 months. You will not offer them any payments on the new lease.  Take the $1,000 and spread it out over 60 months and the cost is $16.66 per month, add that to the $499.75 and you have a total of $516.41 which is less than a 2% increase.

You’re selling the customer on only making 24 payments for a total of $12,240 for a $20K system and having the benefit of low payments and only committing to that lease for 36 months.   I don’t normally do this, however this is more of an exercise on rates, payments and how you can structure a deal that may get that customer to move and then stay with you for many years. There are some other things to figure in like delivery of the new equipment and return of the old equipment.  I would only use this for deals above $20k.

-=Good Selling=-

This Week in the Copier/Office Equipment Industry 10 Years Ago (2nd Week of January 2004)

Seemed like the news on the world stage was not that eventful ten years ago.  Thus a little blurb about my favorite jeans.   Levi Strauss & Co. shuts its last U.S. jeans sewing plant in San Antonio, ending all U.S. manufacturing as it shifts to a contract production model. The closure ends a "Made in the U.S.A." tradition dating back to the 1870s.  Enjoy the threads from ten tears ago!

 

Death of a Xerox 425

1/7/04 8:05 PM
Topic by Guest
Can't believe the customer got me on this one, said they had been getting pricing on similar units. They mentioned the Xerox 425, Sharp 277 and the iR2200. Xerox was so low it was a crime! However, I did not realize that this unit was introduced in...
 
1/9/04 9:25 AM
Topic by Guest
Ricoh Demonstrates Its Dedication To The Environment At CES 2004Las Vegas, NV, January 7, 2004 - Ricoh Corporation, the leading provider ofdigital office equipment and an environmental leader among document solutioncompanies, today announced that it...
 
1/8/04 9:48 AM
Topic by Boston Mike
Ricoh Dealer Meeting - Las Vegas, NV When: Tuesday, May 04, 2004 - Friday, May 07, 2004 Location: Mandalay Bay Resort & Casino From the BTA Calender
 
1/7/04 8:20 PM
Topic by Guest
IKON Reaches $1 Billion in 2003 Purchases from CanonTuesday January 6, 12:15 pm ET Successful Partnership Showcases IKON Commitment To Providing Strong Market Access, Sales and Service for Canon Products VALLEY FORGE, Pa.--(BUSINESS WIRE)--Jan. 6,...
 
1/6/04 8:35 PM
Topic by Guest
What is the web address to submit files to Ricoh so we can receive samples from specific products?
 
1/8/04 12:26 PM
Topic by John
Anyone out there who are running into issues with these machines and being forced to upgrade the controllers from visual edge because they will not support the RFX software?Since this is a Mita OEM machine, does Mita have a solution to upgrade the...
 
1/5/04 7:55 PM
Topic by Guest
New from Ricoh,  due to be launched in Feb 2004.  Copy, Print, Fax and Scan  thats all I have.
 
1/6/04 7:43 AM
Reply by Guest
Had streampunch installed on our demo room machine for "2 days" ran about 1,000 punches worked great! Customer is running 2-2105 tandem and each machine runs approximately 350-450,000/month; approx. 10-15% 19 hole punched. I think they are still...
 
1/10/04 6:13 PM
Reply by Guest
I was not even aware that Ricoh (Korea) had made laser printers for Lexmark!!!!Establishment of Sindoricoh historical museum  Sindoricoh receives the presidential prize of new technical utility  $300 million contract with Lexmark(USA) for the...
 
1/8/04 10:08 AM
Reply by Guest
I sold credit card processing for 2 years here in Oklahoma. The way Visa/Mastercard set up their charges to us was: one charge on the total amount of the transaction (our cost was 1.464%) and the other charge was a per transaction charge (our cost was...
 
1/8/04 6:22 PM
Reply by Guest
Ricoh is going to relabel the Toshiba 31 ppm color for our graphics color system, PERIOD.  It is going to be the new 31 which will replace their current 30 ppm color system with improvements.  And the new 2232 2238 are coming and will address the...
 
1/8/04 7:24 PM
Reply by Guest
Greg:The new 2232 and he 2238, are actually improvements to the CL7000 and that engine. The only answer Ricoh has for cycling problem for the 1224 and 1232 is the discontinuation of the product once stock has been depleted (this is the reason there...
 
1/5/04
Reply by Guest
Jayson has it right, we will have a 50ppm copier/printer from Toshiba and a new 32 and 28 ppm copier/printer (ricoh OEM) with saddle stitcher. Rumor has it Ricoh is going to drop the 1224 and 1232 from the line up as soon as inventory has been...
 
1/6/04 8:34 AM
Reply by Guest
Rick:At this point in time the canon ir105 does not have the GBC solution. Canon had announced an accessory similar to this ib the fall of 03. I have not heard of a launch for them. Can any of you dual line dealers add anything from Canon? (Ted?)Art
 
1/10/04 6:21 PM
Reply by Guest
Ricoh keeps Adidas International in Full Swing  Ricoh Australia is again sponsoring the Adidas International, Sydney?s largest annual international sporting event. For the fifth consecutive year, Ricoh is the Official Supplier of office automation...
 
1/5/04 9:18 PM
I use ricoh copiers all the time and search and edit them. It is not perfect but works very well. Please check it out. It is a FREE addition.JG
 
1/6/04 8:30 AM
Reply by Guest
This will be interesting...Does anyone know the site for RICOH JAPAN, I bet the specs are listed there already.Brian
 
1/6/04 8:37 AM
Reply by Guest
It probably is....if you can read Japanese or have interpreter software.....ricoh japan web page
 
1/6/04 11:24 AM
Reply by Guest
I'll be at Ricoh tomorrow for a dog and pony show, will share what I know when I get back.
 
1/6/04 10:44 PM
Ricoh has drivers on website for the new 2015/18. Here is the link.http://support.ricoh.com/bb/html/dr_ut_e/rc2/model/x2015_18/x2015_18en.htmJG
 
1/7/04 8:21 PM
I wonder if they paid there bills on time! hey maybe Ikon could buy Canon! [This message was edited by Docusultant on Wed January 07 2004 at 08:05 PM.]
 
1/9/04 9:59 AM
Gestetner's pricing is similar to Savin's, which we are both a Ricoh and Savin dealer.  I can try to help.
 
1/9/04 12:24 PM
Here's the deal. I lost two differnt deals. One was a church that I did @ GEM Promo and the Gestetner dealer beat me by 2K on a 2035? I did another 2035 @ GEM pricing and they beat me by about 1K. How is this possible? What kind of pricing programs...
 
1/11/04 10:26 PM
Reply by.......
we brought toshiba 310c and 210c on 3 months ago. GREAT product. I did this because Ricoh shows no committment to that end, graphic color. The 6513 is great, but too slow, bla bla bla, fuser, bla bla bla, oil bla bla.I tell you what, we'll roll 10 /...
 
-=Good Selling=-

In Search of the Office Imaging Industry’s Top Sales People

Isn’t it about time that the industry’s best sales reps were recognized in the press? Sure these folks reap financial rewards for a job well done, but how much of that recognition actually extends beyond their workplace?

 

That time has finally arrived and The Week in Imaging and The Print4Pay Hotel are joining forces to present the 2014 Office Imaging Top Sales People Awards. The winners will be announced and profiled throughout the month of June in The Week in Imaging and The Print4Pay Hotel.

 

If you have a rep or you are a rep that is worthy of this award, you can access the form here. Deadline is May 5, 2014. Some of the attributes we’re looking for are tenure/longevity, new business revenue, units placed, and gross revenue.  

 

Both Art Post and I are excited about this new award and we encourage you to participate.  After all, this is an industry that’s been good for all of us; let’s do our part to celebrate some of those individuals that make it so great.

 

Thanks for reading.

31 Ways to Garner Net New Copier & Managed IT Business (2 of 31)

Oh, was the weather brutal this AM, woke up to 6 degrees &  two dead batteries in two cars, got one started then went to an awesome appointment and then found out that the car wouldn't start when I was ready to leave!!!  The life of sales right?  

Socialize Yourself with Linkedin

All of these points below will establish yourself as a person who is knowledgeable with the industry that you work in.  Thus over time you will be considered by your customers and prospects as the resident expert or guru, this establishes trust that you have the knowledge and expertise to help them attain their business needs.

2.  Upload some of your corporate documents or documents that you developed to your Linkedin profile, then make sure your upload a picture of yourself.

For my Linkedin profile I've added a link where my documents can be found ( I elected to sell my document however you will want to list it as a free download).

Most important is that you'll want capture the email address of the person that is downloading the document.  The program that I use is SUMO.

Thus you are not giving away the document for free, well kinda, but you're capturing their email address and name.  That leads to a warm lead and a follow up call.

-=Good Selling=-

Best Black & White MFP for 10k/month yeild. Suggestions?

From time to time I'll see an interesting thread or post on a forum and I'll take the time to give an unbiased opinion based on the questions that are presented.  Below is a thread I found on a forum that really didn't answer the question for the person who posted the thread.   Please see the question below"

 

Thread from poster: I have to get 3 new MFP's (toshiba e-studio 305 and 455). They are currently under 10K per month print volume each. What is the best product out there?

 

Also we are purchasing (not lease) Should I go with no maintenance and just get the toner or go with a maintenance agreement?

We have looked at OKI mps5502mbf, HP m525c, and Toshiba e-studio306 so far..

 

My Repsone: please, let me answer your question.  You have to look at the documents that you print and copy first in order to decide which maintenance/supply plan is the most economical for your company.  If you are consistently using a high coverage of toner on the printed or copied page for color, then I would recommend to get a maintenance agreement that includes the toner.  However keep in mind that there are clauses in all of the maintenance/supply agreements that will allow the provider to charge a higher cost per copy if they deem you are using to much toner. Also on most of these contracts there is an annual elevator increase of up to 10% PER YEAR!  This can be a very pricey contract.

 

If you are an average color user or just printing a small color logo, a few lines of color or some excel spreads with limited color then your best best is to take the maintenance agreement and buy the toner on your own.  With this contract if the cost of the toner cartridges from your supplier gets to expensive you can always source the toner elsewhere and please only buy the OEM toner, no generics!

 

Providers of the maintenance/supply agreements will always be take the position that you will use the maximum amount of color toner, thus they price those contracts to cover the high toner coverage.

 

As far as OKI and Toshiba, they are not major players in the market, in fact most of the OKI's are not user friendly with their user interface  and there are not as many service providers for that brand.  I mention this because what happens if you are not happy with your service provider if you do get the OKi's, depending on where you are located there may not be another service provider for you.

 

Toshiba, one of the bottom dwellers in market share at least in the US, Technology is ok, however they don't commit the resources to R & D like Ricoh, Canon, Xerox and KonicaMInolta. With Toshiba also, you maybe limited with the amount of service providers that may be in your area.

 

If you need more information you can always go here www.p4photel.com , if I can be of service please let me know with a PM or a reply post.

 

What is the best product out there?

 

Top four and not in any order are :  Ricoh, Xerox, Canon and KonicaMinolta  

 

 

Hope this helps!!

Selling Copiers "Ten Tips to Keep the Pipeline Flowing"

 

Always prospectingGosh, I wrote this almost 6 years ago!  Where does the time go.... thought I would re-post here and update a few items along the way. ENJOY!

What does it take to be successful in the copier industry for a long period of time?

Some might say it's product knowledge; some may say closing skills; some may also tell you it’s about hard work.

All of these are true, but the most successful people in the copier industry have a huge pipeline of potential customers!

My rule of thumb is that I always need to have 30 or more potential sales every month with a GP potential of the very minimum of $200,000 to meet a 60K quota. It ain't easy!!  You can never ever stop prospecting!!!!

Keeping the pipeline brimming with prospects is quite a daunting task because as you close sales you still have to make sure you are adding potential clients each day, week and month. Even if you've only been in the business a short time you've already experienced the many reasons why sales are delayed, lost and sitting out there "lost in space".

Here are some ideas to consider that may help you keep the pipeline full. We all know we have to prospect each and every day right?

1 - Do an email blast once every month to existing clients about new products, new promotions or just send them a copy of a press release.

2 - Market a low end MFP, or color printer and price it accordingly. It seems like every time I walk into existing and potential accounts they are always buying low end MFPs; take advantage of this and get them to buy your low end MFPs. Last one in is the first one they'll buy from when they need a higher end system.

3 - Schedule "drop ins" for existing accounts and potential accounts, keep them aware that you are there for the long haul.

4 - Send out 40 mailers every month to net new accounts. Sooner or later they will end up calling you.

5 - Make the phone calls to potential accounts and existing accounts (400 or so should do the trick, if you're a newbie you'll need to do many more).

6 - When you've completed the sale,  ask for references that you can call on. Don't wait three months and then ask.

7 - Put an Ad in the Want Ads of your local newspaper for used systems; you'll always get a few calls here and you just never know.

8 - Read the local papers and see what businesses are doing well and which are expanding; chances are they will be in the market more often.

9 - When you are in your customer’s office, look for information on who they do business with. Jot down a few notes and call them and then tell them about your success at "XWY" company. They will also be more receptive when they hear a familiar name.

10 - Don't ever stop prospecting! Don't ever count on getting leads from your company; go about your business like you'll never get any leads from management. When you do get these leads, they will be a bonus!

Bonus Tip (Updated 10/24/2017):  Educate via social media with Linkedin, Twitter, your own blog, and Quora (more and more Quora is the go to place on the web for asking in depth questions about products and services.

It Ain't Easy

It’s not easy to keep the pipeline flowing constantly; if it was, everyone would be doing it well. You have to have dedication, determination and the desire to succeed every day, every week and every month. When my pipeline goes down (as they all do at times), I tell myself that I have to work harder to get the end result of what I want.  I like to remember the old saying, "The harder I work, the luckier I get!"

-=Good Selling=-

31 Ways to Close More Copier Sales (#22 of 31)

For all of you newbies......, when was the last time you had a copier delivered to a customers office to do a demonstration of how the copier can help their business improve their paper intensive workflow?  For the life of me I can't remember if anyone in our office has offered up a demo and then tried to close on the spot.  

 

Trial Close: What’s better to put the copier/MFP in a for a trial, in advance of the trial you will already have agreed on term of trial, the price of the system and a commitment that they will move forward with the system as long as it performs well!

 

-=Good Selling=-

This Week in the Copier/Office Equipment Industry 10 Years Ago (1st Week of January 2004)

First a little of bit of news: On January 3rd 2004 the first of the Mars Exploration Rovers, Spirit, has successfully landed on theMartian surface with a "very strong signal" being received from the lander. It was a tense few minutes as no signal was received from the lander during the minutes while it bounced over the surface. Mission Control is described as being a wild place with the mission scientists very happy. 
 
What a beautiful night!!  SNOW, and lot's of it.  I took the little brown dog out for a short walk and since she's a transplant from South Carolina, she was not sure what to make of the SNOW.  You may have guessed it, but I'm a SNOW fanatic, it could SNOW for three days and I would just love it!!!! 
 
 
1/5/04 7:55 PM
 
Topic by Guest
New from Ricoh, due to be launched in Feb 2004. Copy, Print, Fax and Scan thats all I have.
 
1/5/04 7:37 PM
 
Reply by Guest
Jayson has it right, we will have a 50ppm copier/printer from Toshiba and a new 32 and 28 ppm copier/printer (ricoh OEM) with saddle stitcher. Rumor has it Ricoh is going to drop the 1224 and 1232 from the line up as soon as inventory has been...
 
1/2/04 9:28 PM
 
Ted,You are correct. This 50ppm color from Toshiba is a new box the will be releasing soon from what I have heard.JG
 
1/2/04 4:23 PM
 
Reply by Ted
First, what 50cpm Toshiba color are y'all talking about? I can't find a 50cpm Toshiba color on their website or in the books. The only 50cpm colors I can find are Canon and Konica. Second, Toshiba makes SHARP's 55-65-80 cpm B/W, not the other way ...
 
1/2/04 3:56 PM
 
Reply by Graham
So let me get this strait....Sharp is Making the Toshiba 55-65-80 ppm machines and Ricoh is going to make their 90 and 105 ppm machines? Am I right here???
 
1/2/04 10:35 AM
 
Reply by Jay
Unfortunately my sources say the 2035/45 will not have an upgrade path for SMB. Ricoh will have a 2035e/2045e sometime in the second quarter that will have all the features of 2022/27.
 
1/2/04 9:19 AM
 
Reply by Guest
Greg:Thanx, I will make the comment. Lets see, Ricoh Dealers, RBS, Savin, Savin Dealers, Lanier, Lanier Dealers, IBM and now Toshiba.When the competition is down, do you lend them a hand to get back in the ring? Do you offer them technology that they...
 
1/2/04 1:29 AM
 
Reply by Guest
Art, I think that is accurate and I was confusing the topic with creative color. The temporary creative color solution will be Toshiba OEM. I'm surprised nobody commented on Toshiba having access to the 2090/2105.
 
12/31/03 9:25 PM
 
Source I have said any graphics color in the next 2-3 years will be toshiba OEM. I post questions on the league and the silence is deafing. Some posted a rumor about ricoh relableing konica or something like that a Dave jump all over that and said the...
 
12/31/03 6:46 PM
 
Reply by Guest
Sources told me the 50ppm color laser printer is Ricoh's OEM product. I was not aware of a 50ppm copier to be released by Ricoh. I was aware of the 32ppm copier printer (toshiba OEM).We'll have to do some more checking!
 
12/31/03 5:42 PM
 
Reply by Guest
The 50ppm color system is Toshiba OEM. Other rumor is the trade off will be that Ricoh offers to Toshiba the 2090, 2105 for resale. Uh-Oh...
 
12/31/03 2:20 PM
 
Reply by Graham
Just looked at it on the Ricoh Japan web site, all I can see is pictures since I can't read Japanese . Looks very similar to the CL7000CMF but I did see a saddle stitch pic.Attached is the Japanese brochure, it has the pics of the saddle stitch...
 
12/31/03 9:47 AM
 
Topic by Mike N
Does anyone have an LCT adapter for a 6513. I have had one on backorder from Ricoh for over a month now.
 
12/31/03 9:10 AM
 
Reply by Guest
quoteriginally posted by Rick Rivera:sold a gbc streampunch in November. Removed it in December.A) "hanging chads" not falling into "bucket", falling into the unit itself jamming the entire system.B) during our "launch"...'it's really cool and it...
 
12/30/03 7:03 PM
 
Reply by Guest
Ricoh
 
12/30/03 6:40 PM
 
Art,The 50PPM you speak of, is it Ricoh OEM or Toshiba?JG
 
12/30/03 6:22 PM
 
Reply by Guest
Pete just called me and spoke about this. Finally we will have our bookletmaker for the CMF and the AP versions!!!!!!!! Watch out Canon!Plus rumor has it, we will have our 50PPM color printer sometime in 04. Rumor also has it that the system will be...
 
12/30/03 6:00 PM
 
anyone have any info? Pete?JG
 
12/30/03 4:49 PM
 
Reply by Guest
Also please note the time that it took to get an answer (almost three weeks). Make sure you use this thread in your arsenal against Konica Minolta!
 
12/30/03 4:43 PM
 
Topic by Guest
Ok, I asked a question through Konica Minoltas web site for a questions that was posted here. The question was CAN THE DI3510F LAN FAX? Here's the answer Please contact the local Konica Minolta dealer for assistance. OMG, This is why Konica Minolta...
 
12/30/03 2:20 PM
 
Reply by bnosbod
PageCounter from Equitrac allows you to connect a terminal to a Fax device to capture Fax costs, and then integrate with the accounting server for billing and reports. Equitrac's Flexible Control TerminalPageCounter is a versatile, modular, and...
 
12/30/03 1:44 PM
 
I hope ricoh will update firmware so the 2035's will do scan to file also. I have customers who would pay for that update. JG
 
12/30/03 1:41 PM
 
I love the 2027 SMB scan to file! You plug in to Windows network with a shared folder. Press browse and you now can select the folder to scan to. No ScanRT needed. Better yet press file type and you can name the file at the machine to send it to the...
 
12/30/03 10:22 AM
 
Reply by Guest
m what I know the incoming faxes can't be inward routed without the sub address. The write fax allows you to use DID lines so each individual would have a seperate fax #.As far as the 5010. You can put an additional line on the unit so if there are...
 
12/30/03 10:21 AM
 
Topic by Guest
I have a customer with more than 100 fax machines. They are looking to reduce that number significantly. Is the 5510NF a viable solution? The idea being to rout incoming faxes to the recipients e-mail. Would the sender have to attach a sub code in...
 
 -=Good Selling=-

31 Ways to Garner Net New Copier & Managed IT Business (1 of 31)

All of these points on our list of  31 Ways to Garner Net New Business will establish yourself as a person who is knowledgeable with the industry that you work in.

Thus over time you will be considered by your customers and prospects as the resident expert or guru, this establishes trust with them that you have the knowledge and expertise to help them attain their business needs.

Number One

Prepare your online profile with Linkedin. Be specific about the “summary” portion of your profile, be sure to include statements that will tell prospects how you can help them with the products and services that you provide.  

When you’ve wrapped up an order or have gone above and beyond to secure someone’s business.  Ask them for the names (phone numbers, email address)  of three of their contacts that they think may have a need for your services.  I know it sounds kinda funky but it works.

Mention to those new suspects to you just completed work for XYZ company with helping them to (tell them what was accomplished).  Of course ask to met and if that's not possible ask them how often would be a great time to follow up.  Keep in mind that these are warm references and keep in mind that time is on your side.

It's not uncommon that many of these could take under years to develop, but we are in this for the long haul, correct?

-=Good Selling=-

My Top Ten Bucket List before I Retire from Selling Copiers

Let's see I entered the industry in 1980 via a State Sponsored program to put people to work in the technology industry.

I went to copier training school for a good 12 weeks to learn how to become a copier technician and was paid $3.50 per hour!

In 12 weeks I graduated and was assisted with getting a job at a local copier dealer as a copier technician.

The copier tech thing didn't work out, however I was offered a job to sell copiers.....and I never stopped, never was a slacker and had this thought that I was never really good at anything however I could be great at selling copiers.  Many years later I had this silly notion that I wanted to make my name synonymous with the copier industry as xerox is to a copy.  What a pipe dream eh?

Thus now that I'm on the downward trend of my career there are still some things that I'd like to accomplish and maybe somethings that I'd like to see happen before I exit (not saying that's going to happen any time soon).  But here's my list:



  • I'd like to have one day of door to door cold calling with out seeing a "no soliciting sign" or dealing with a rude gatekeeper.
  • I'd like a prospect to tell me this, "we like you, we like your product but we think your price is to low, how about we increase the lease payments by a hundred dollars a month if we sign the deal today"!
  • I'd like to get a lead a day for the next 30 days, with no prospecting involved.
  • I'd like to go an entire year where I've reached my monthly quota by the second week of every month.
  • I'd like to nail my yearly quota by the end of the second quarter every year.
  • I'd like every prospect to call me back after the first message I left for them.
  • It would be awesome to tell at least one cheap, tight ass prospect that I don't want to do business with you.
  • For one week, I'd like to make an appointment with every cold call I made that day.  Heck, I could have a months worth of appointments in one day.
  • I'd like to have one month were all my commission reports were correct in my favor.
  • Last but not least, I'd like to be able to get an order for 100 systems in one order, heck I'd even take 50 but then I'd want a hundred.


Enough said. Actually one more item, when I was let go with the copier tech position the owner of the company asked me a parting question, "let me ask you one question", he reached into his pocket and pull out a c note and stated "which would you rather do, work two days for this $100 dollars or would you rather try to talk me out of it"?  Now I thought to my self that my mamma did not raise a fool and I answered with, "I'd like to try and talk you out of it", with that I was offered the job in sales....hmmmm, maybe this should happen more often on interviews???



-=Good Selling=-

31 Ways to Garner Net New Copier & Managed IT Business

Finally!!! I've put the master piece togther.  31 Ways to Garner Net New Business, and I'll be posting one of these per week as Premium Content once the New Year of 2014 kicks in.  

 

But in the mean time I've started a topic on the P4P Hotel forms titled "Net New Business How Do We Do it".  

 

I'm hoping that many Print4Pay Hotel members can chime in so we can SHARE our success stories and what's worked and what hasn't worked.  Since my comp plan pays me more for net new business it's been a  necessary evil that I need to re kindle the hunting aspect of obtaining new business.

 

I'll be sharing how I interact with Linkedin, Twitter, Youtube, my Blog, and how using these simple tasks has enabled prospects to find ME.  In addition I've created an additional short list of other action items that I've done over the years to help generate additional new accounts.

 

To, kick off the new blog series, I'll be posted the first two below.  Enjoy and thank you for being a member of the Largest Social Group of Imaging Professionals in the World!!

 

All of these points below will establish yourself as a person who is knowledgeable with the industry that you work in.  Thus over time you will be considered by your customers and prospects as the resident expert or guru, this then establishes trust with them that you have the knowledge and expertise to help them attain their business needs.

 

  1. Prepare your online profile with Linkedin. Be specific about the “summary” portion of your profile, be sure to include statements that will tell prospects how you can help them with the products and services that you provide.  When you’ve wrapped up and order or have gone above and beyond to secure someone’s business.  Ask them for the names and phone numbers of three of their contacts that they think may have a need for your services.  I know it sounds kinda funky but it works.

  2. When you’ve wrapped up and order or have gone above and beyond          to secure someone’s business.  Ask them for the names, phone                    numbers and or email addresses of three of their contacts that they        think may have a need  for your services.  Sounds funky but it works.

 

-=Good Selling=-

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