MFP Copier Blog

This Week in the Copier Industry 10 Years Ago

This Week in the Copier/Office Equipment Industry 10 Years Ago Second Week of May 2005

Art Post · 5/10/154:29 PM

How cool is this? A time traveler convention.

The Time Traveler Convention was held at MIT, in the hopes of making contact with time travelers from the future. The convention was organized by Amal Dorai with help from current and former residents of the MIT living group Pi Tau Zeta. The convention was held at 22:45 EDT at the East Campus Courtyard and in Walker Memorial at MIT. That location is 42.360007 degrees north latitude, 71.087870 degrees west longitude. The spacetime coordinates continue to be publicized prominently and indefinitely, so that future time travelers will be aware and have the opportunity to have attended.

It's kinds like this thread cause were traveling back ten years in time with these awesome threads on the Print4Pay Hotel forums!

Ricoh showing NEW products @ AIIM show!

5/9/05 5:47 PM

Topic by Guest

Just got this, take a look at the NEW products!!! I am going to try to be there for a couple of days next week. What type of information do you all need!!!

RICOH INTRODUCES SOPHISTICATED DEVICE

5/10/05 9:49 AM

Topic by Guest

excess of $17 billion, a 1.9% percent increase over the previous year. Ricoh Corporation is a leading provider of document solutions. Ricohs fully integrated hardware and software products help businesses share information efficiently and effectively by

RICOH ANNOUNCES SIGNIFICANT ENHANCEMENTS TO DOCUME...

5/10/05 9:50 AM

Topic by Guest

electronics, with fiscal year 2004 sales in excess of $17 billion, a 1.9% percent increase over the previous year. Ricoh Corporation is a leading provider of document solutions. Ricohs fully integrated hardware and software products help businesses share

Canon iR9070 with Fiery

5/10/05 6:06 PM

Topic by Guest

Canon iR9070 with FieryM3 (with saddlestitcher and paper deck) $32,500 cpc @ .0046 (100K min)

Xerox Nuvera 120 w/RIP

5/10/05 6:08 PM

Topic by Guest

Xerox Nuvera 120 w/RIP (with scanner & finisher) $67,900 cpc @ .0051 (200K min)

Canon iR110 w/SunFire V240

5/10/05 6:14 PM

Topic by Guest

Canon iR110 w/SunFire V240 $152,000 cpc @ .0045

RE: Ricoh showing NEW products @ AIIM show!

5/10/05 9:48 AM

Reply by Guest

toner is smaller, finer, and more uniform in shape, reducing the amount of dust around the image making it sharper and crisper. In addition to User Codes which have been long been provided on Ricoh devices, the Aficio 3228C/3235C/3245C Series has been

RE: Ricoh showing NEW products @ AIIM show!

5/10/05 9:41 AM

Reply by Jay

Limited specs are available on via the press release on the Ricoh-usa site. http://www.ricoh-usa.com/about/press/releases.asp?id=213 I have heard the 3224 will be available this month but some of the others will be later this summer.

RE: Ricoh showing NEW products @ AIIM show!

5/10/05 4:21 PM

Reply by Old Glory

Can you believe that they would introduce a new product with the model number 5560? Do any of you remember the Ricoh FT5560? It may take me a long time to actually look at the new 5560 positively.

RE: Ricoh showing NEW products @ AIIM show!

5/10/05 4:37 PM

Reply by Neal

Go to ricoh consumer website and they have a press release for the new color products as well as all the specs on them

RE: Canon iR105

5/10/05 6:01 PM

Reply by Guest

New Canon iR 105 with Fiery M2 (with saddlestitcher and postprocessor) $37,400 Service & Supplies @ .004 (100K min)

RE: Canon iR105

5/10/05 6:07 PM

Reply by Guest

Canon iR105 with FieryM3 (with K-1 finsiher and paper deck) $36,600 cpc @ .0045 (no min)

RE: Xerox Nuvera 120 w/RIP

5/10/05 6:12 PM

Reply by Guest

Xerox Nuvera 120 w/RIP (with scanner & finisher) $68,299 cpc @ .0041 (200K min)

RE: Canon iR105

5/10/05 6:13 PM

Reply by Guest

Canon iR105 with FieryM3 (with K-1 finsiher and N-1 paper deck) $37,500 cpc @ .0035 (200K min)

RE: KIP info re-post

5/11/05 8:35 AM

Reply by Guest

have anything to do with mono or dual toner. Ricoh has had copiers that reclaimed the toner but dropped this for consistent copy quality

-=Good Selling=-

Health Care Still Struggling with Email Security

Art Post · 5/8/159:00 AM

The health care sector has come under fire of late due to an increased prevalence of data breaches, privacy failures and more, while many of the more damaging events have actually been the result of relatively simple mistakes. Although the retail sector would appear to be the most at risk of experiencing massive occurrences of information exposure due to the record-breaking disasters that have taken place in the past few years, experts often argue that the health care industry is further behind the proverbial eight ball.
It is not all that surprising that the medical sector is experiencing such significant challenges when working to protect sensitive patient information, as so many new trends in both regulatory compliance and health care IT have begun to intensify in the past few years. Medical firms are expected to at once deploy and embrace cutting-edge technologies such as mobility, telemedicine, electronic health record systems and the like, while still maintaining tight control of all information in storage and motion.

Suffice it to say that this has been no easy task, and many data breaches have struck the industry in the past few years, stealing patient data, hindering the reputation of major medical firms and threatening the integrity of care given the increased prevalence of fraudulently manipulated EHRs. Now, while there is some slack to be had for highly advanced solutions and technologies that are just breaking into the market, there is no excuse for failure to keep traditional mediums of communication and information sharing secure.
In a wealth of data breaches that occurred throughout the past several years in this industry, the source of the problem traced back to emails being sent that contained sensitive information but were not encrypted or protected properly. Whether the information was in an attachment or right in the body of the email, something went wrong and led to the exposure of the patient records, as well as data related to staff members of the firm. In short, something needs to give.

Case in point

The St. Vincent Medical Group recently released a statement regarding a major email-based data breach that struck its systems, affirming the root cause was a phishing attack that one or more employees fell for. Phishing is one of the oldest tricks in the book, yet it is still commonly used among hackers because of how effective it remains. The worst part is that simple email security solutions and training for employees can completely eradicate this threat from being an issue.

In the statement, the group did mention that they had detected the issue somewhat immediately after the phishing incident occurred on December 3, 2014, and shut down the affected account. Because of the quick identification of the issue and swift action, it appeared as though this particular health care provider effectively controlled damages well, believing that only one user account was compromised rather than several.

Phishing attacks can spread quickly and, as is the case with any type of affront to digital security today, immediate identification and action are needed to avoid more problems down the road. In the end, the group affirmed that they had been investigating the attack to make sure no stone was left unturned, and completed the research on March 12 of this year to find that roughly 760 patients' records were compromised.

Luckily, the group also believes that individual medical and billing records were not exposed in the event - only Social Security numbers, limited clinical information, dates of birth, phone numbers, demographic information and account numbers. These types of data can still be used to perpetuate fraud and identity theft.

Get better

Medical firms have an increased responsibility when it comes to protecting data and systems, as patient information is among the most sensitive out there. For example, whereas the data handled by financial services firms will tend to be solely related to bank accounts, patient records can include that very same set of files, in addition to medical histories and a wealth of other documents that can be dangerous if they fall into the wrong hands.

What's more, in extreme cases, medical fraud can end up compromising the integrity of a given patient's history, which might lead a physician to make the wrong decision at the point of care. It should be pretty clear at this point why privacy and security must be the highest priority in this sector, and email systems are an exceptional place to start the fortification process.

Because email is so commonly used to share information and deliver patient records, medical firms should consider investing in encryption tools to protect these communications. Secure and HIPAA compliant email encryption services are available to defend the integrity of firms and their data.

David Bailey is Senior Vice President at Protected Trust.

Protected Trust is a sponsor of the Print4Pay Hotel. I urge members and readers to visit their site to see their full line of products and services. More and more we need to provide well rounded strategic solutions for our customers. Protected Trust offers some unique solutions that can help us in our day to day efforts. Check them out here.

Sales Manual "The Good the Bad & the Ugly"

Art Post · 5/7/159:49 PM

Knowing so many sales people in the industry allows me to see many different comp plans. It seems that there are no two sales manuals or comp plans that are alike, unless you are working for one of the Direct manufacturers.

A comp plan is simple, you get what you get and you make what you make. If you're a slacker you get squat and if you're an over achiever you get the world and make a lot of dough!

However, a comp plan is more than a sheet of paper, describing your salary your benefits, your expenses, your quota, your bonus levels and you percentage of commissions!

There is the sales manual, which is tied directly to your comp plan, here's lies the rules that you need to play by. If you make a mistake with any of these rules, then the punishment is simple, you get a "charge back". The first time I heard the term "charge back", I was mortified that I would be charged back if I made an honest mistake! WTF, no one else is charged back in the company if they make a mistake, right? (well, they may get fired!)

To this day, I still make mistakes and 99.9% of those mistakes are made because I'm not paying attention, I comprehended something wrong, or I didn't take the time to double check my math or work.

The other day I called my comp plan "conditions", it will always be there and there's nothing I can do to change it. Kinds takes all the fun out of it right? At least Captain Kirk was able to change the rules for the kobayashi maru test for star fleet!

I can remember getting my first new sales manual in years, it was handed to me and I was told to read it. Well, I tried to read it and after the first ten pages I had to put it down because I could not comprehend all of that information in a short period of time. Again, I blame my self. But, it would have be nice to have someone to teach me the comp plan or at least a coach that I could bounce questions off. I had a sales manager and he too received the same copy and to be frank, my sales manager was worthless. So, there I was with a new sales plan, no guidance and I still had to sell.

Over the early years, I made many mistakes which cost me big bucks, but, I hung with it. Even to this day, I'm not the expert on the comp plan, but, I do how to make the best of the plan. No plan is perfect, there are as many loop holes as there are sink holes. You need to identify those holes and move forward.

Thus, the other day I wanted to help the new reps and explain the "sales manual" to them. Thus the first items I went over were the sink holes, after identifying those I moved to the good parts of the plan.

I explained to them that we want you to succeed, what we don't want is for you to hit a sink hole, then get upset at the company because you did not understand a certain section of the manual. Personally, I think I did a great job because neither one of them quit! lol

But more importantly, wouldn't you rather have reps that understood the holes in the manual rather than having them find out by making a stupid mistake or not comprehending that paragraph or sentence? I know that if someone would have done this for me years ago and I was still making the same mistakes, then I'd have to face facts and agree that I'm an idiot.

Mistakes are made by all of us, there's just too much to learn, and of course not enough time to learn it before you make that first sale, however, spending some time coaching, and educating these newbies can go along way with developing a long term sales team. Personally, I enjoy coaching these newbies!

Hey, maybe once a month sales managers can review one page of the sales manual right, then after 3 years you would have it down.

-=Good Selling=-

Copier Maintenance Agreements "Are You Hiding the Cheese"?

Art Post · 5/5/1511:13 PM

This will be the shortest blog of the season for me!! Last night I posted a topic in the Print4Pay Hotel forums related Maintenance Agreements.

I'm not going to let the cat out of the bag on the open blog, but we've already had twelve replies and I'm sure we'll have plenty more in the next few days.

What I can tell you is it's a great topic that truly needs a discussion for our industry. If you're in this for the long haul like me, then you'll want to take part in this discussion that has a dramatic impact on future sales and client retention.

Take the time to go here, read the comments and take the time to post your own comments.

-=Good Selling=-

What is your "WHY" in Social Selling

Larry Levine · 5/4/156:05 PM

Last year I shared a post about people doing business with people. How does this translate in the social selling world?

I think we would all agree people buy from people they like and trust. Simon Sinek states, “People don't buy what you do, they buy why you do it. And what you do simply proves what you believe” What a huge statement! Give this some thought...

The personal connection you make is now being cultivated online in a digital setting. With buyers being 57% of the way through the buying process before engaging a sales rep, what are you doing to tell your story digitally to standout?

Two useful ideas to give thought to as it relates to your LinkedIn profile.

1. How compelling is the headline of your profile? As the head-line caption of your local newspaper draws you into a story, the headline of your LinkedIn profile does the same. In a 120 words, you must convince your visitor immediately to want to explore more. Does your caption give you credibility? Is there a benefit statement? What makes you stand out from the sea of masses?

2. What does the summary section of your profile say about you? This is your time to shine. A great read is Simon Sinek's Start with Why: How Great Leaders Inspire Everyone to Take Action. I use the summary section as my why. Why would someone do business with you? What do they get when they engage with you? What makes you who you are? This is your personal story-telling time. Draw in your visitor by sharing with them what they can expect by engaging with you along with your unique promise of value.

Your LinkedIn profile is your digital story. Executives are turning to the digital age to vet out sales people. Take a peek at your LinkedIn profile and ask yourself, "Does my profile tell my "Why" story?

About Larry Levine, Transforming and Coaching copier reps to grow net new business opportunities by 15% through LinkedIn and storytelling. Feel free to reach out to me at llevine@dealermarketing.net or www.dealermarketing.net

Color Copier Cost Per Page Survey for Segment 3 (Based on 1,500 Pages)

Art Post · 5/3/155:12 PM

I thought it was time to report on some of our Color Cost Per Page Surveys that we've been running on the Print4Pay Hotel Survey Page.

Thus, this is the second band that we surveyed our members for. There will be four additional survey bands that we'll post in the next month.

Color Segment 3 color copiers aka MFP's produce 31-40 pages per minute. This survey covered five different volume bands that was based on "x" amount of pages produced per quarter.

The second band we'll report on is 1,500 Pages per Quarter. We did not do a survey that includes the overage cost per page. Keep in mind that some companies do have a higher overage cost per page. This cost per page price

includes that all consumables are covered for 1,500 pages per quarter except for paper.

Based on our last survey with no minimum for color per quarter, both .050-.054, and under .050 stayed the same.

A whopping 82% is under .079 per page. While 67% were priced under .074 per page. The almost half (46%) reported that they are under .069.

Can't wait to compare the next band that was based on 3,000 color pages per quarter.

-=Good Selling=-

What is Print and Imaging as-a-Service?

Art Post · 4/30/1510:46 PM

Print and Imaging as-a-Service (PlaaS) is an all-inclusive service including the provision of hardware and print management services without Customers having to own or lease any of the equipment or associated software.

PlaaS moves operational accountability and responsibility for the device fleet (including overall configuration, location, age of devices, timing of device replacement, etc.) to the Contractor.

K, so the first time I read this I thought, WHAT? Along with this is the first I've every read about PIaaS. I don't know much more than you know from reading the above link. Thus, I'm not sure if the equipment is new used, used or refurbished.

Maybe this is something similar to MFP seat licensing? My pals over at Print Audit brought up an interesting scenario for Managed Print Services and billing the customer by the seat and not by the click. Of course this got me thinking about many what if scenarios and why can't the same be done with MFP's? Of course you would have to have some buy in from the leasing companies, right?

I don't have all of the answers or logistics worked out, but it would be an interesting discussion to have. Of course you would have users (seats) that would print many pages and then you'd have users that would print very little.

Could we charge one dollar per page per minute for the device? Thus a forty page per minute device would be billed at forty dollars per seat. Ten seats would generate a revenue of $400 per month. Like I stated I don't have it worked out, but I believe you could build an excellent marketing plan around the per seat cost model.

Would love to hear comments from others on this!

-=Good Selling=-

This Week in the Copier Industry 10 Years Ago

This Week in the Copier/Office Equipment Industry 10 Years Ago First Week of May 2005

Art Post · 4/30/158:30 AM

Geesh, now ten years does not seem that along ago when you look at some of the model numbers posted in these threads!. Back in 2005, meant that I had been selling Ricoh products for just about 7 years. This year will mark 17 years selling Ricoh products. Don't they give out some type of award for that? Cause I'm all about awards. Enjoys some of the popular threads from ten years ago this week!

Ricoh 850

5/2/05 1:09 PM

Topic by Flying_birdman

Does anyone know if you can still get the CD-W for the 850?

toshiba e 35 "printer under preparation"

5/2/05 5:34 PM

Topic by ibreatheozone

anyone know what this is about?, ive got a few tosh e series with print/net that run fine but spurraticly get this message.they say it takes an hour or so to get connected.they're right.wasnt prepared for this.

Ricoh launches 75ppm printer

5/2/05 6:01 PM

Topic by Old Glory

The AP900 is the Aficio 2075 without the scanner. Same accessories and service training. Retail price - $19,900.

Canon 3570

5/6/05 9:20 AM

Topic by Deanw

We are proposing Savin 4035eSP vs. Canon 3570 - customer wants to print envelopes - canon has envelope feeder - Savin does 1 envelope thru the bypass - any tips on competing with this would be greatly appreciated.

Xerox Broadens Range of Digital Papers Offered

5/6/05 6:34 PM

Topic by Guest

, vice president, Xerox Supplies Business Group. By offering paper that can produce offset applications on digital equipment, weve opened up new opportunities for print providers. 2 Million Test Sheets Supplies engineers at Xeroxs Media and Compatibles

Equitrac releases new version

5/1/05 8:07 PM

Topic by Guest

accounting systems for legal firms "developed a wide range of relationships with equipment manufacturers (e.g. Ricoh, Xerox). We became recognized as the world-leader at providing document accounting. So, it was actually our manufacturing partners who engaged

RE: T-shirt transfer sheets

5/4/05 8:59 AM

Reply by Guest

We have here a 1224c, CL7000 and CL7100. We print on heat transfer paper for t-shirts for over 8 months, and it is OK. We use heat transfer paper from "The Magic Touch Colour Laser Transfer Systems", and the prints is very good and the RICOH machines is

RE: Around The World with Ricoh II

5/1/05 8:04 PM

Reply by Guest

Ricoh gets approval for merger Publish Date : 4/30/2005 12:47:00 PM Source : Moneyplans.net Staff Domestic office automation giant Ricoh India Limited Friday said it has got the approval of the Mumbai High Court for merging Gestetner India with the

RE: Supply Question Savin Ricoh

5/7/05 3:22 PM

Reply by Darren ....

I shall answer my own question. Yes and No. The Ricoh TYpe 185 will not fit the Savin 9918dp without modification. There are four tabs protruding from the side of the cartridge that is inserted into the machine. These tabs are staggered differently

New color products

5/4/05 5:27 PM

Topic by dmurrah

Does anyone have info on the new color products coming out in the next few months? Ricoh is having a "Monster Garage" on the new products the end of this month in Dallas I think. Thanks in advance.

-=Good Selling=-

State of the "Art" Sales Technology

Art Post · 4/28/1510:53 PM

Today, I had the chance to site with our newbies for about an hour or so. There was no agenda, just an off the cuff talk track. My first intention was to see how much they know about closing, whether for an appointment or a sale.

After about ten minutes of asking them questions, and of course listening to their answers. I gave them an over view of what the industry was like 25-30 years ago. For me, it was simple, all I had to do was grab one of the yellow page books, start at A and I was off to the races. It was all about the phone calls, in fact, the pitch kind of went like this. "Hi, this is Art with XSY and I'm calling to see if you are in the market for a new copier?". If yes, we asked for the person in charge to close for a demo and if no, we stated thank you very much and went on to the next call. There was no stinking CRM or even customer call index cards. Our goal was to book at least 5 demo's on a call day. I can even remember a few calls where the customer asked if we could get there now! It was exciting times!!

My goal for our little session was to try and teach them the finer points of selling. Watching someone's body language, enabling the prospect to do most of the talking and the reps do most of the listening is key. Then building rapport, being prepared to take an order, and listening for hints and tips that they want to buy from you.

Without a doubt the toughest part of my job is to get the DM on the phone. One of the newbies stated, "how the heck do I get them to take a call?". I chimed in with, "you don't". It's hit and miss and if you really want to get a DM, you'll need to make more calls.

Just a side note, you can get the DM on the phone, of course not every time, but you have to do some research first, you need to find out who they know, who they do business with and then translate that to your own pitch. It's nothing new, we've been doing it for years and years. But, you have to do the research first.

Feeling sorry for the newbie, I explained my box approach to contacting prospects. The box approach works, however, you need to be dedicated and follow the process over and over. It's like radio advertising, you have to do it over and over and sooner or later you will get that person on the phone.

Since they are newbies, I held back with teaching them about the fine art of connecting with prospects on LinkedIn. Just didn't want to give them too much to soon. I figure I'll wait a week or so and then teach them everything I know about connecting with prospects.

I thought, these guys are lucky, so lucky! When I first started in copier sales (with no sales experience except for selling stereo's from a van), I was given a desk, a pen, a pad, a calendar and a yellow page book. That was it!! But, I did have the station wagon!!

Today, it's not just about picking up the phone (even though most of us are measured how many call we make) to get an appointment. You need to combine all of those great communication tools, such as LinkedIn, Email, Blogs, Forum stalking, Google Alerts and of course my favorite cold calling in person.

-=Good Selling=-

This Week in the Copier Industry 10 Years Ago

This Week in the Copier/Office Equipment Industry 10 Years Ago Last Week of April 2005

Art Post · 4/26/154:47 PM

Interesting first thread here "Have we won already over HP?". Holy cow, it's been ten years since the infamous launch of the....? Can you remember the name of that device? Alas, for the life of me I can't remember either. Someone help me out here! No wait, I got it, it was the Edgeline!

Seems 10 years later HP is going to re-inent the color wide format market with it's "pagewide" technology. Hahaha, not at a cost of 40-75K for the system.

Have we won already over HP??

4/29/05 9:03 AM

Topic by Guest

quite a climbdown. In November, 2003, Joshi predicted HP would take 10% of the copier market from the likes of Xerox (XRX ), Canon (CAJ ), and Ricoh by reselling a product built around technology from Konica Minolta. PROFITS IN NOZZLES? But, says IDC, HP

Ricoh Arena: Entertaining The Nation

4/26/05 7:13 PM

Topic by Guest

Arena Coventry securing the international naming rights. The Ricoh Arena, as it will now be known, will be a venue for some of the UK's most high profile sports and entertainment events attracting big names of the calibre of Kylie Minogue, U2 and David Bowie

Ricoh Inventory!

4/28/05 8:30 PM

Topic by Guest

Could some one please send me the latest inventory schedule for Ricoh products. Are the 2228C's really on back order?? Help

RE: Aficio 240W & GEI aka Visual Edge!!!

4/27/05 11:42 PM

Reply by v-tec

And its made by Ricoh-why would a customer buy from a non-ricoh dealer??

RE: FX16, AC106 Networkable?

4/28/05 9:49 PM

Reply by BLAMB

use cauion on some of the new small MFP's and faxes as they are not true ricoh controllers! The share thing should work ok with the local driver. The print server would also work, you'll have to set the port accordingly.

Aficio 240W & GEI aka Visual Edge!!!

4/27/05 10:05 PM

Topic by Guest

Well, another competitor to fend off! Ricoh has been seeling the Aficio 240W product to GEI aka Visual Edge for the past six months or so. I just ran into a non RFG dealer trying to sell one to one of my clients. Lucky for us that they have only sold

Japanese companies team to protect content on

4/28/05 8:39 PM

Topic by Guest

Japanese companies team to protect content on removable hard drives Hitachi, Pioneer, Sanyo, Sharp to develop, license SAFIA scheme By EE Times 10:45 AM EDT Tue. Apr. 26, 2005 E-mail this article Print this article MANHASSET, N.Y. Hitachi Ltd

-=Good Selling=-

Email security has transcended into ridiculousness

David Bailey (Guest) · 4/26/154:33 PM

While it is never good to make light of a serious situation such as IT security, businesses as well as health care providers and government agencies have been making it quite difficult to keep a lid on hilarity. That was meant to evoke "Hillary," in case anyone was wondering, as Mrs. Clinton has been in the news plenty of late for not only her newly announced candidacy for president, but her allegedly horrid management of email communications when she was Secretary of State as well.

The reason why email security conversations have started to be a bit farcical in nature is that email is the single most popular form of communication in business and the public sector. It is also the simplest, yet it continues to be the most commonly misused. Rather than battening down the hatches, teaching employees how to handle email communications properly, incorporating encryption and deploying other proven defenses, it appears as though organizations and consumers are completely free from worry about their online behaviors.

This cannot continue should the United States and other nations hope to protect themselves and their citizens from fraud, identity theft, data breaches and more; nor does it need to, given how ubiquitous protective resources have become in the past few years. Therein lies the most disheartening part of this battle - the fact that such a small investment of time, resources and budget can make a world of difference in protecting firms from email-based security threats.

In the coming years, chances are that email will continue to be a major source of frustration for businesses and opportunity for cybercriminals, as the rate with which these communications are being exposed is intensifying. That assumption could be up for some debate, but business leaders must not worry too much about what the status quo is. Instead, they should look to protect themselves and their finances from the threat of breach through the use of email encryption technology.

Government's shoddy example

In only a couple of weeks, it became clear that the federal government was simply not doing enough by way of email security and management to set a sound example for the private sector. In fact, some of the news stories that broke were indicative of an organization that really puts no stake in serious email security and archiving strategies at all, going against the law in certain situations and angering everyone from Congress to the average consumer.
First, Hillary Clinton has been accused of breaking the regulations in place regarding commercial email use for official government business. According to ABC News, Clinton's emails had not been properly managed or archived within the confines of the law when she was acting as the nation's Secretary of State. The New York Times later explained that the private email address was the real problem.

Especially because of the close proximity to the presidential election in 2016, it might be difficult to really make sense of all this at present, as political leanings yield hyperbole. However, objectively speaking, this is just one sign that some of the highest-level officials in Washington are not following proper guidelines to protect records and make all forms of communication transparent to the public, which is a major problem, to say the least.

Then, a recent eWEEK article affirmed that the White House was attacked by a Russian hacking syndicate back in 2014. The incident, which involved the breach of a network. has thus far been deemed "unclassified." Although officials have asserted that the information stolen was not sensitive by any means, they have yet to describe what was stolen in the attack. Even if they are correct about the benign nature of the data, the fact that the White House was breached should be a sign that email security is simply becoming a farce.

No laughing matter

Data breaches of any kind can be devastating to businesses, public-sector agencies, households and other entities, and email has become one of the more common channels through which hackers get the job done. Even when discussing consumer protection, it should not take long to realize just how much sensitive material passes through email accounts every day, especially when these are linked to other services on the Web.

While consumers will have to make security decisions regarding their personal accounts on their own, businesses should not be viewing enhanced email security deployments as optional matters, as this will put them at significant risk of financial loss and reputation issues in the market. Modern email encryption tools are highly intuitive, meaning that they will not hinder productivity or cause headaches among users while they boost endpoint security and protect sensitive information included in communications.
Rather than waiting for more parties to take this matter seriously, leaders should get on board with email security enhancements as soon as possible.

David Bailey is Senior Vice President at Protected Trust.

Winners make things happen and losers wait for things to happen!

Color Copier Cost Per Page Survey for Segment 3 (no Minimum)

Art Post · 4/23/1511:14 PM

I thought it was time to report on some of our Color Cost Per Page Surveys that we've been running on the Print4Pay Hotel Survey Page.

Not a scientific poll, but, I'd bet dollars to doughnuts that are P4P'ers (Print4Pay Hotel members) are right on track, since they are the most knowledge people in the industry!

Color Segment 3 color copiers aka MFP's produce 31-40 pages per minute. This survey covered five different volume bands that was based on "x" amount of pages produced per quarter.

The firs band we'll report on is Zero Minimum Pages per Quarter. Which means that the customer is billed at the end of the quarter for the amount of pages the device produced. This survey is all inclusive, everything is covered for the device except the paper.

74% reported that the cost per page is under .075 per page. Two percent reported that they are under 5 cents per page. Twenty Eight percent stated they were between .075-.079.

I was shocked to see any votes for under 5 cents per page, but also equally as shocked to see 12% of the field were selling for more than nine cents per page.

Any one else have any take ways from this Survey?

-=Good Selling=-

Ricoh MP 401SPF Spec Review

Art Post · 4/22/1510:43 PM

With out much ballyhoo, Ricoh introduced two new A4 (can't scan, print, copy or fax 11x17) Black MFP's. The Ricoh SP4510SF and the MP 401SPF.

It's my understanding that the difference between the two devices is that the SP4510SF has a lower hardware cost, higher consumable cost and is designed for the "do it yourself" maintenance.

The MP 401SPF will have a lower Cost per page and is designed for a service engineer to perform routine maintenance. It would be interesting to run a spreadsheet based on these two units at 10,000 pages per month and see where the TCO winds up.

Here's why I'm excited about the Ricoh MP 401SPF specs:

Single sided print speed of 42 pages per minute
Duplex print speed of 33 pages per minute (that's pretty awesome)
Warm up 16 seconds
50 Sheet Document Feeder
Scan Speed of 30 images per minute for black
Scan Speed of 20 images per minute for color
Toner Cartridge yield of 10,600 pages and cost is a little over $60 thus the cost per page for toner is under .006!!
Maximum Monthly volume rating of 10,000 pages per month.

Just a little bit on the Maximum monthly volume rating. From what I'm reading and past performance of other Ricoh A4 devices, I would not have a problem putting this system in an environment that is producing 7-10K each month. Positioned correctly the MP401SPF can help you win net new business and help stave off the competition with existing accounts.

For years, I've been asking for an A4 black MFP with the cost per page model of our A3 devices. The Ricoh MP401SPF is a step in the right direction, but still has a toner cost that is twice as high as the same segment Ricoh black A3 device.

A few neat standard scanning features:

Distributed Scan Management (used to create and assign scan processes)
Drop Out Color Send
Simultaneous scan & fax (first time I heard of this)
Scan2folder
Scan2email

What I've listed is just the tip of the iceberg in reference to the features and specs. If you haven't had the chance to check out the brochure yet, you can check it out here.

In the end I'm pretty excited about this new A4 addition. If you're smarter than the average bear this system will help you win additional business, place multiple devices and right size existing accounts.

-=Good Selling=-

This Week in the Copier Industry 10 Years Ago

This Week in the Copier/Office Equipment Industry 10 Years Ago Fourth Week of April 2005

Art Post · 4/19/154:59 PM

What a difference 10 years can make right? Ten years ago, I was in the money with the Ricoh 240W. There was nothing else like it, we held margins, sold a boat load of systems and make excellent commissions. Alas, everything comes to and end, by 2006 the industry had caught up and then 07 was the start of the economic melt down.

Konica Minolta Introduces the bizhub(TM) C450 Colo...

4/26/05 8:25 AM

Topic by Mike Sasso

clear text, sharp edges and consistent color. The C450 uses Konica Minolta Simitri(R) Color Polymerized Toner, which maintains the uniformity of the toner particles for more even distribution, significantly better halftone definition and better solid fills

Xerox profit falls 15%

4/24/05 4:26 PM

Topic by Guest

companies to make Xerox products, reducing costs and allowing Xerox to sell new, lower-priced products to compete with Canon, Ricoh and Hewlett-Packard. . Xerox had a gain of $83 million, or 8 cents a share, a year earlier from the sale of its remaining stake

Ricoh Shares Rise After Report Says Profit

4/19/05 8:25 PM

Topic by Guest

said. ``The details of the report aren't official, and are based on the Nihon Keizai's speculation,'' said Yuko Miyahara, a spokeswoman for Tokyo-based Ricoh. Office equipment makers such as Ricoh and Canon Inc. are benefiting as customers switch to digital

Ricoh Annouces New Corporate Logo!

4/20/05 9:21 PM

Topic by Guest

Download attached pdf fileThis Document has been archived, please send me an email if you would like to purchase. art@p4photel.comLogo_RC_Press_Release_FINAL_II_April_20,_2005.pdf

RICOH CORPORATION ALIGNS WITH IPRO TECH

4/21/05 1:16 PM

Topic by Guest

Tech, an electronic document management software provider, has joined Ricohs Alliance Program. Ricoh and IPRO Tech offer the IPRO Copy+ solution to help legal professionals address document management challenges such as efficient access to and organization

Supply Question Savin Ricoh

4/21/05 11:44 PM

Topic by Darren ....

Does anybody know if the Ricoh all-in-one for the Aficio 180 will work in the Savin 9918dp? I think I did this before but can't remember ??? I don't want to send my customer the Ricoh cartridge if it won't work ... and I don't want to order a Savin ctg

Kyocera Mita America Launches Document Capture

4/25/05 9:13 PM

Topic by Guest

Kyocera Mita America Launches Document Capture Workflow Solution KYOcapture, Powered by AutoStore, Ads a New Dimension to Multifunction Capabilities and Simplifies the Document Workflow Process Fairfield, New Jersey April 13, 2005 - Kyocera Mita America

Ricoh Arena: Entertaining The Nation

4/26/05 7:13 PM

Topic by Guest

RE: CL400dn

4/21/05 11:57 PM

Reply by Darren ....

Anyway, I got the Real Estate Agent to go with the Ricoh CL4000dn. What a monster! Works great though! Those starter toner cartridges sure don't have much in them. For the size of the tube, they look so empty! .... By the way. This Real Estate

RE: Supply Question Savin Ricoh

4/22/05 8:41 AM

Reply by Guest

I'm pretty sure that the only difference between the Ricoh and Savin is the toner ring. We have had to change out all old Savins and put the Ricoh toner ring on them so we could use Ricoh toner. Hope this helps

NEW WORDS FOR 2005

4/21/05 10:26 PM

Topic by Guest

seems to thrive on being stressed out and whiny. 10. SWIPEOUT: An ATM or credit card that has been rendered useless because the magnetic strip is worn away from extensive use. 11. XEROX SUBSIDY: Euphemism for swiping free photocopies from one's workplace

RE: Laser Printer Maintenance "how do you do it?"

4/20/05 8:21 AM

Reply by merlin

Usually the policy here is we only service what we sell. All our service contracts on laser printers are a one price annual contract, and no meter. On Ricoh web site this, once again shows Ricoh doesn't care about the local dealers.

-=Good Selling=-

Contex SD One Large format Scanner Spec Review

Art Post · 4/16/159:30 AM

Every now and then, I'll get super excited about a new product. This is the case with the new Contex SD One large format color scanner. Before I tell you what the BIG deal is, we'll roll through some of the specs for you.

The Contex SD One (24) has a maximum width feed of 26.2 inches (max scan width is 24 inches), while the Contex SD One (36) offers a maximum width speed of 36 inches (max scan is 36 x unlimited). However, the SD (36) can accept a 40 inch wide document. Both systems come with Nextimage FREE and Nextimage TWAIN scanning software.

The Nextimage Free software offers:

Scan2jpg, scan2tif, scan2pdf, and scan2pdf/a
Automatic Image Quality for clean up and alignment
Integrated Image Viewer
Auto file naming
TWAIN Driver

There are three additional options for the system:

Optional Stand
Optional Nextimage SCAN & ARCHIVE
Optional Nextimage REPRO

So, What's the BIG Deal?

Right, first and foremost the SD One (24) & SD One (36) is the first true large format color desktop scanner. Yes sir, the system is designed to save space, time and money scanning oversized engineering and construction drawings in house.

In, addition the weight of the SD One (24) is only 18.7 lbs and the SD One (36)comes in at 24.9 lbs which makes these two units truly portable. Move them any where you want, plug em in via USB to a PC, and start scanning.

So, you want to talk price? The MSRP for the SD One (24) is only $3,499 ($70 per month for a lease), and the SD One (36) MSRP is $4,666 ($92 per month). That's a pretty BIG deal if you ask me.

Dealer Value:

Think about all of those existing accounts that have stand alone plotters, now every existing plotter account could be a prospect for the SD One (24) or SD One (36). Better yet, how many times did you get a call about a prospect that just wanted a large format scanner and you shied away because you were not knowledgeable on what model to offer?

The Contex SD One makes a lot of sense to position as an "add on", when a customer is looking for a plotter. In addition you may have accounts that don't need to copy, or print large format, but, they do have the need to scan large format. Personally, I can't wait to get a few of these in the field.

Need to know where to get one of these? Contact AZON

Need to know more? Contex SD One

-=Good Selling=-

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