see attached file
MFP Copier Blog
If Today Is Your Birthday with Chris Polek "Willie Mays"
MSP & MSSP & IT Industry Notes for May 5th, 2024
Sponsored by
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use re-marketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.
Dataprise Expands East Coast Footprint with Acquisition of North Carolina-Based Hooks Systems
- Dataprise acquires Hooks Systems, expanding its East Coast presence into the Carolinas.
- Hooks Systems' clients gain access to Dataprise's premier IT and cybersecurity services.
- Established in 1995, Hooks Systems serves 165 clients in North Carolina and beyond.
- Dataprise offers cybersecurity, data protection, and cloud services.
- William Flannery, CEO of Dataprise, highlights Hooks Systems' reputation and commitment.
- Gerald Hooks, CEO of Hooks Systems, sees the acquisition as an opportunity for growth.
- Dataprise aims to deepen client relationships with expanded portfolio offerings.
- Christian Fulmino, SVP of M&A at Dataprise, emphasizes the strategic importance of the acquisition.
- Founded in 1995, is a leading managed service and security partner.
- Delivers managed cybersecurity, disaster recovery, cloud, and end-user services.
- Supports over 2,000 clients and employs 500+ professionals nationwide.
Network Elites Continues To Grow With Latest Acquisition of Local MSP- 1CallService
- Acquires 1CallService, a local Managed Services Provider in Dallas, Texas.
- Acquisition aims to expand capabilities and enhance service offerings.
- Combined strengths will address evolving market needs and accelerate growth.
- Integration promises more tailored and comprehensive IT solutions.
- 1CallService's team brings diversity and expertise for faster response times and improved service quality.
- Muhammad Anwar, COO of Network Elites, emphasizes a smooth transition process without disruption.
- Ayman Omar, CEO of Network Elites, sees the acquisition as a significant milestone for delivering greater value to clients.
- Founded in 2002 and headquartered in Carrollton, TX, Network Elites offers managed IT services, IT consulting, cybersecurity, and cloud services.
Inception Network Strategies Unveils Cost-Efficient Managed IT Services for Businesses
- Introduces a new flat-rate, no-contract approach to managed IT services.
- Aims to help businesses control IT expenditures while ensuring top-tier support and service flexibility.
- Addresses the need for scalable and predictable IT solutions among startups and established companies.
- Transparent Cost Structure: Flat-rate pricing with no hidden fees for better financial planning.
- Flexible Service Offerings: Various service levels including on-demand support and pay-as-you-go options.
- Scalability for Growth: Plans designed to accommodate changing business needs.
- Founded over 20 years ago, Inception Network Strategies focuses on customer-centric IT solutions for business success
Seizing Opportunities in the Cognitive Revolution Through AI-Powered Branding
- Generative AI, like ChatGPT, brings society closer to futuristic visions but raises questions about utopia or dystopia.
- Businesses must leverage AI's influence on public sentiment to shape their brand's reputation positively.
- AI's growing influence prompts a battle against misinformation, demanding transparent and strategic communication.
- Understanding Algorithms: Businesses need to grasp social media, search engine, and media algorithms to manage content distribution effectively.
- Developing Strong Strategic Communications Plans: Cultivating persuasive strategies adaptable to tech and public opinion shifts.
- Integrating crisis management protocols for proactive brand messaging.
- Cognitive Revolution: Using AI to cultivate positive public perception and maintain brand relevance.
- AI democratizes technology, empowering creativity and brand communication.
Changing Workplace Dynamics With Occupational Safety and Health Software Programs
- In an era of rapid technological transformation, prioritizing workers' safety is crucial.
- AI enhances occupational safety and health (OHS) practices, creating secure work environments.
- Occupational health and safety software, developed by AI and data professionals, aids in elevating company safety.
- EcoOnline Platform: Cloud-based solution for workplace safety, chemical safety, and compliance.
- Modules include SDS management, risk assessments, accident management, and training.
- Intenseye Software: AI-powered environmental health and safety (EHS) platform.
- Uses existing cameras to capture safety risks and provides real-time notifications and tailored mitigation strategies.
- Encourages EHS teams to focus on priority tasks and achieve time and resource savings.
Konica Minolta Celebrates Customer FSEA Award Wins
- Announces Print Panther Direct's Best of Show award for Best Use of Digital Embellishment by the Foil & Specialty Effects Association (FSEA).
- Extreme Digital Guide 4, showcases Konica Minolta's industrial print production equipment capabilities.
- Competition evaluates print and packaging submissions utilizing various finishing techniques.
- Print Panther Direct's portfolio demonstrates extreme embellishment possibilities using Konica Minolta's digital press.
- Eleven other Konica Minolta customers received awards at the FSEA event, totaling 23 awards.
- Winners include Admore, Inc., Blue Ocean Press, Cereus Graphics, DMS Color, Elite Print Finishing, Gold Leaf Print & Packaging, NAPCO USA, PostPress Specialties, The Seidls's Bindery Inc., SunDance, and Team Concept Printing.
- Frank Mallozzi, President of Industrial Print and Production Print Business at Konica Minolta, congratulates the winners for their innovation.
- A hacking gang claims it nabbed data on several other payers in the cyberattack on UnitedHealth Group's Change Healthcare
- “notchy” claimed it was cut out of the $22 million ransom payment UnitedHealth reportedly made to affiliate BlackCat/ALPHV, but that it still has the data.
- also said it has data on Medicare, Tricare, Loomis, Davis Vision, Health Net, MetLife and Teachers Health Trust
- A cybercriminal group called “notchy” said it stole 4 terabytes of data
- including information on "tens of insurance companies and others," including CVS Caremark and Medicare
- CardioNet, headquartered in Pennsylvania, agreed to pay $2.5 million HIPAA fine after a breach exposed the PHI of 2,219 patients
- Federal Health Sector Cybersecurity Coordination Center published list of top hacking groups attacking the US healthcare vertical with ransomware:
- LockBit 3.0
- ALPHV aka BlackCat
- BianLian
- Akira Ransomware
- BlackSuit
- Hunters International
- Medusa
- NoEscape
- INC RANSOM
- Meow Ransomware
- Highmark Health, headquartered in Pittsburg, PA, notified 5,256 patients that their PHI was exposed after a mailing error.
- Dr. Mary H. Maklouf Dentistry of Burlington, NC notified 1,797 patients that their PHI was exposed after ransomware attack.
- Roku has disclosed a massive data breach that has compromised more than 576,000 user accounts, marking the second security incident for the company in just a month.
- Zuckerberg San Francisco General Hospital of CA, notified an unknown number of patients that their PHI was exposed after a paper logbook was stolen.
- Group Health Cooperative of South Central Wisconsin notified 530,000 patients that their PHI may have been exposed after ransomware attack.
- Greylock McKinnon Associates, Inc., a consulting firm that provides litigation support, headquartered in Boston, Mass, suffered a data breach affecting 341,650 individuals
- Cattaraugus-Allegany Board of Cooperative Education Services in New York notified 15,204 students that their identities were exposed after cyber attack.
- breaches up 53% from Q1, 2023
- Data compromises have increased by 90% compared to Q1, 2023
- Minimum of 24,474,351 patients who had their PHI exposed
- 66% of breaches reported facilities have no idea of cause of network breach
- Identity Theft Resource Center report on healthcare data breaches:
Lock in on Cyber Security with ARCOA
- IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
- Data Destruction: Ensures sensitive data is completely erased from devices before disposal
- Asset Remarketing: Resells refurbished IT assets to maximize value recovery
- Recycling Services: Provides environmentally responsible recycling of electronics
- Compliance & Reporting: Offers documentation and reporting to meet regulatory standards
- Secure Logistics: Handles the safe transport of IT assets throughout the disposal process
NextGen Automation Acquires Corporate Business Solutions (CBS)
- Announces the strategic acquisition of Corporate Business Solutions (CBS) in Edmonton.
- Acquisition strengthens NextGen Automation's market presence and commitment to delivering value to clients.
- NextGen Automation expands service capabilities, diversifies product offerings, and fosters collaboration and innovation.
- CBS brings Konica Minolta into NextGen Automation's technology partner circle, enabling personalized technology solutions.
- Partnership with CBS accelerates innovation and industry transformation.
- CBS: Providing award-winning office equipment and software solutions since 2001.
Digital Transformation Trends For 2024
- reported on sify.com
- Machine Learning and Artificial Intelligence: Incorporating AI into digital transformation initiatives, leveraging machine learning for efficiency and decision-making.
- IoT Integration: Accelerating digital transformation with seamless data exchange and optimization of business processes using IoT devices.
- 5G Technology for Smart Cities: Transforming smart cities with real-time data collection and quick decision-making enabled by 5G technology.
- Automation-driven Efficiency: Automation, including RPA and visual coding, driving human productivity by automating manual tasks and reducing operational expenses.
Initium SoftWorks Achieves DocuWare Platinum Partner Status
- Achieves DocuWare Platinum Partner status for outstanding document management solutions.
- Assists clients in overcoming document management challenges through innovative solutions and commitment to customer satisfaction.
- Reflects ISW's dedication to providing top-tier document management solutions.
- Leverages DocuWare's technology to streamline document processes, enhance productivity, and drive business growth.
- Tailored solutions address complex document management issues efficiently and effectively.
- Ross Smith, CEO of Initium SoftWorks, expresses excitement about achieving DocuWare Platinum Partner status and commitment to excellence.
- ISW's elevation signifies proficiency in deploying and supporting DocuWare's document management platform, reinforcing its position as a trusted advisor for organizations.
Japan develops world’s first 6G device that’s 20 times faster than 5G
- posted on interestingengineering.com
- Japanese telecom firms develop high-speed 6G wireless gadget transmitting data at 100 Gbps.
- Consortium includes DOCOMO, NTT, NEC, and Fujitsu, collaborating since 2021 on sub-terahertz devices for 6G.
- Tests achieve 100 Gbps transmissions in 100 GHz and 300 GHz bands up to 100 meters.
- 6G operates in higher-frequency sub-terahertz bands (100-300 GHz), requiring new wireless devices.
- Challenges include establishing performance standards and developing sub-terahertz devices.
- Each company contributes to advancing sub-terahertz technology, enabling applications like ultra-HD video streaming and real-time control in autonomous vehicles.
- Delivers solutions empowering legal professionals to tackle increasingly complex challenges.
- Smart Cloud Solutions address law firms' needs by streamlining operations, enhancing data security, and improving client service.
- Challenges like deadline management, secure data processing, paper archiving, document version control, and remote working are transformed into opportunities with Canon's solutions.
- Frederik Moller, Business Development Manager at Canon SA, highlights the importance of productivity and confidentiality in the legal industry.
- Canon offers solutions for legal excellence, including contract management, invoice processing, digital archive, digital mailroom, and secure document management.
- Relieves administrative burdens, empowering legal professionals to focus on offering legal advice.
Exigent Technologies Earns Upcity 2024 National Excellence Award
- Receives UpCity’s 2024 National Excellence Award, recognizing its outstanding service provision in the B2B sector.
- Award is based on UpCity review scores, with Exigent earning a five-star rating from its small to midsized business clients.
- Daniel Haurey Jr., President and Founder of Exigent Technologies, expresses gratitude for the recognition and highlights the company's commitment to excellent service and long-term partnerships.
- UpCity, founded in 2009, serves as a trusted resource connecting businesses with reliable service providers across various industries.
- Exigent Technologies, established in 1997, offers comprehensive managed IT solutions to small to midsize organizations, fostering long-term partnerships and delivering exceptional support.
Insight Buys ServiceNow All-Star Partner Infocenter; Bill McDermott Weighs In
- Reported on Th Channel Co.
- Acquires Infocenter, one of ServiceNow’s top partners, to enhance its ServiceNow consulting and managed services business.
- Joyce Mullen, CEO and president of Insight, emphasizes the necessity of workflow automation and the importance of delivering unified cross-enterprise experiences.
- Infocenter, based in Charlotte, N.C., is known for its industry expertise within healthcare, financial services, manufacturing, and IT services, and was awarded ServiceNow’s 2024 ServiceNow Americas Consulting and Implementation Partner of the Year.
- Acquisition follows Insight’s previous acquisition of Google Cloud partner Sada for $410 million.
- Infocenter’s solutions will be integrated within Insight’s Solutions Integrator framework to modernize customers' business processes on the ServiceNow Platform.
- Aims to leverage Infocenter’s deep ServiceNow capability to complement its multicloud capabilities and provide enhanced services to its client base.
- Appoints Varun Gulati as senior vice president, Operations, leveraging his extensive experience in IT operations and strategy.
- Gulati brings over 20 years of experience, including his recent role as vice president, Managed Services, at NWN Carousel.
- Aims to help healthcare customers navigate the rapidly changing IT landscape, offloading burdens to focus on patient care.
- Gulati achieved utilization rates above 75% and maintained Net Promoter Scores (NPS) exceeding 70 in previous roles.
- CEO Frank Forte emphasizes Gulati's role in enhancing customer satisfaction and retention.
- Anatomy IT specializes in providing healthcare providers with technology and cybersecurity solutions, serving over 1,950 clients nationwide.
Kaseya Launches Kaseya 365, 'It's Been Over $14 Billion Of Investment To Deliver This Platform'
- reported on The Channel News
- Kaseya 365 enables MSPs to manage, secure, back up, and automate client environments with one subscription and license.
- CEO Fred Voccola highlighted over $14 billion investment and extensive development behind the platform.
- One subscription provides comprehensive functionality including RMM, antivirus, patching, ransomware detection, and endpoint backup.
- The platform includes 20 pre-built automations to enhance workflow efficiency.
- An express version is available without MDR.
- Existing customers can seamlessly upgrade to Kaseya 365 while maintaining current accounts and functionality.
- Voccola emphasized the potential for increased profit per endpoint without additional sales.
- Voccola believes Kaseya 365 will transform the MSP industry's unit economics.
etherFAX Expands its Hyland Partnership by Launching New Cloud Fax Integration
- expands partnership with Hyland, integrating with Hyland’s OnBase platform to enable secure PHI exchange in healthcare.
- integration allows OnBase users to streamline document management without altering existing workflows.
- ensures 100% secure communications and data protection, replacing traditional network solutions.
- CEO Paul Banco highlights the integration's benefits, including advanced encryption and HIPAA compliance for patient data exchange.
- Hyland's vice president of product management, Don Dittmar, emphasizes the integration's role in overcoming healthcare challenges like labor shortages and data breaches.
- Over six million connected endpoints within the etherFAX Secure Exchange Network support the integration, facilitating fast document delivery and care decisions.
- The cloud-based etherFAX solution seamlessly integrates into existing workflows and can be customized to meet specific customer needs.
Laserfiche AI Document Summarization: Simplifying Content Consumption and Powering Productivity
- Introduces new generative AI-powered document summarization in Laserfiche Cloud, aligning with its vision to transform the workplace.
- Feature enables users to create and share short summaries of repository entries, enhancing productivity, communication, decision-making, and process acceleration.
- Laserfiche's CTO, Michael Allen, emphasizes the importance of unlocking the value in organizations' content and leveraging generative AI at scale.
- Document summarization is accessed through the Laserfiche repository, allowing users to streamline information processing within their organization's information management framework.
- Plans to introduce more AI-powered capabilities in the future, including document and sentiment analysis, search enhancements, and advancements in process automation creation and configuration.
This Week in the Copier Industry Twenty Years Ago
This Week in Copiers Twenty Years Ago
First Week of May 2004
Real Copier Sales
To Art and all that have helped, this is a small token of appreciation for the p4p hotel. I was working with an IT manager for a MAJOR TV Station in my area. It became a very technical situation which stemmed from just a printer solution call. the IT Director wanted to replace printers that were runing from a black box so that a job could be parallel printed onto 6 printers. As a result of everyones input; sucess stories, and guidance, I was able to turn this into a total workflow solution. read more
Enjoy These awesome copiers threads from 20 Years Ago
Kyocera vs. Ricoh
Re: 2232/38 series productivity!
Re: 2232/38 series productivity!
FASB13 and copiers
P4P Helps With TV STATION
AP3800CD Printing White Letters?
Printing Seperator Pages 101
Importing Fax Destinations to 2035e's & 2238
Re: 2232/38 series productivity!
Re: AP3800CD Printing White Letters?
Re: New 31 PPM color
Re: CMF 7000 Volume Poll
Re: CDIA Training and Certification
Re: OCE 7050, Can anyone help?
Re: AP3800CD Printing White Letters?
Re: AP3800CD Printing White Letters?
Re: Aficio 6513 problems
Re: Is Nashua???
Re: Scan Router Pro and Windows Server 2003
Re: CDIA Training and Certification
Re: Kyocera vs. Ricoh
Re: Booklet maker
Re: Kyocera vs. Ricoh
Booklet maker
This Week in the Copier Industry 15 Years Ago
This Week in Copiers Fifteen Years Ago
First Week of May 2009
Please visit FMD Distribution LLC and follow their Linkedin page
Real Copier Sales
Who's Afraid of Xerox ColorQube?
The hype was building for weeks about Xerox's substantial breakthrough in the cost of color for the general office. Today at 11:AM in Chicago, Xerox broke the news to the work that we need to use their solid ink multifunctional systems in order to "save the environment" and save money. I'm all about saving money and creating less waste, so I was exciting to see what the hub bub was all about....read more here
Enjoy These awesome copiers threads from 15 Years Ago
Konica Minolta Receives 2009 BERTL Readers' Choice Awards
RICOH INTRODUCES SOA-ENABLED MFP AT IBM’S IMPACT 2009 CONFERENCE
Printing from bypass tray on Ricoh MPC4500
Re: Who Will Be #1 in Market Share for 2009?
Canon U.S.A. and Canon Virginia Announce Opening of New Cartridge Production Facility
Xerox Comes to Market with $500 Million Deal
Who's Afraid of Xerox ColorQube?
KonicaMinolta Pro C6500
Xerox VP Named to Canada's Top 40 Under 40(TM)
Abilene Convention and Visitors
All Ricoh U.S. Employees,
Re: KonicaMinolta Pro C5501
Re: Some of my observations....
Xerox 700 Digital Press
KonicaMinolta Pro C5501
Re: Sales Tips
Re: Features you would like to see on future products
Re: Features you would like to see on future products
rsilverman
Re: Cutting costs by scrapping the Document Mall Team
Re: KonicaMinolta Pro C6500
Re: KonicaMinolta Pro C5501
Re: KonicaMinolta Pro C5501
Re: Global (Xerox) Comdoc Poll
Re: All Ricoh U.S. Employees,
Re: Cutting costs by scrapping the Document Mall Team
Re: Printing from bypass tray on Ricoh MPC4500
Re: Printing from bypass tray on Ricoh MPC4500
What are the disadvantages of wax toner
Authentic Prospecting Becomes Jet Fuel To Sales Results.
"Authenticity is more than speaking; Authenticity is also about doing. Every decision we make says something about who we are."
Simon Sinek
Authenticity isn't just about what we say, it's also about our actions.
The decisions you make are like windows into your character, revealing what truly matters to you.
When it comes to sales, what are you revealing to yourself about prospecting?
Authenticity shapes your identity, and the way others perceive you. In essence, authenticity is about aligning your words with your deeds, consistently reflecting your true self in all aspects of your life.
Authenticity, it is one of the biggest challenges for salespeople in a profession riddled with unscrupulous, fake and disingenuous sales reps.
In a post-trust sales world, authenticity separates sales professionals from sales reps. It separates the heartfelt from the empty-hearted.
I encourage all of you to set aside some alone time, grab a pen and paper, then start writing down words these words... credibility, genuine, connect, relate, relevant and real. Define each word, think about each word and become consumed with each word.
To have an ever-flowing sales funnel, you must build and ever-flowing relationship funnel.
Authentically prospecting is about building real relationships and changing the way people think.
To make this make this happen, you must understand who you are. You must understand your sales purpose and you must understand what you personally bring to the table.
Unfortunately, here lies the issue, and why I believe many in sales struggle with prospecting... They wrestle with clearly articulating the value they bring to the marketplace because they haven’t spent enough time in gaining a clear picture of their own value.
If you're your authentic self, you have no competition.
AUTHENTICITY IS A LIFESTYLE
Authenticity, it's making the conscious choice based upon accurate self-knowledge.
This means stepping outside the shallow world in which many in sales live.
Consistent, disciplined and determined prospecting is not an easy thing to do. If it was, more of you would be doing it.
Authentically prospecting is a conscious choice.
This lifestyle is not easy. It's the difference between getting by and making it happen.
Self-reflect for a moment, now ask yourself... What does it mean to me to lead an authentic prospecting lifestyle?
This is deep stuff. It's looking right into the mirror, asking tough questions and answering them.
Folks, you're in charge of your own sales career, nobody else.
TIME FOR SOME TRUTH
The Edelman Group is a global communications firm who partners with businesses and organizations to evolve, promote and protect their brands and reputations.
Annually, they publish what's known as the Edelman Trust Barometer. As you read their reports, you will soon find out we live in a world deeply rooted in trust issues.
Check out this quote from one of their past trust reports,
"People today grant their trust based on two distinct attributes: competence (delivering on promises) and ethical behavior (doing the right thing and working to improve society)."
Curious, how synonymous are the words competence and ethical used when describing salespeople?
Mirror moment time...
Are delivering on your promises?
Are you doing the right thing as you work to improve your client's business?
The prospects you're working with... How many are skeptical and have low levels of trust?
What's worse, how many of your clients are skeptical and have low levels of trust in you? Would you even know?
Carl Sagan once said,
"We wish to find the truth, no matter where it lies. But to find the truth we need imagination and skepticism both. We will not be afraid to speculate, but we will be careful to distinguish speculation from fact."
Lack of prospecting has hit critical mass for many in sales.
Spend any amount of time in sales and you will hear this... "Sales is a numbers game", "Make more calls", "Turn over some rocks", this makes my stomach turn when I hear this.
Quality and efficiency are more important than quantity.
Quality prospecting comes from the behind the scenes work to be able to deliver quantifiable results.
Sales professionals do the hard work to ensure that when they get in front of a prospect, they're truly bringing the goods.
When it comes to generating new business, what makes you and the experience you're providing, any different from the hundreds of others who are prospecting to the same people?
AUTHENTIC PROSPECTING
The heart behind prospecting is the quality. A sales professional places heart at the forefront as they truly want to make a difference in the lives of the people they interact with.
It's the stone-cold truth that everyone in sales must prospect.
Prospecting for new business... so many talk about it and measure quantity but how many truly measure quality?
How many of you are placing quality at the forefront when it comes to your prospecting?
Those who care enough about prospecting will consistently have food on their business table.
Are you going through the prospecting motions?
How many of you even know what you're prospecting for?
VALUE RESTS INSIDE OF AUTHENTIC PROSPECTING
To know thyself is to value thyself.
A sales professional waves the value flag. They weave meaningful amounts of value into their communication and into their prospecting strategies.
To authentically prospect means to truly understand your values, what your prospect values and then incorporate this into having an effective business conversation.
Authentic prospecting involves more than just pitching a product or service; it's about building genuine connections based on mutual understanding and respect.
Understanding your own values and those of your prospect allows you to tailor your approach to resonate with them on a more meaningful level.
When you align your values with theirs, you're more likely to have impactful conversations leading to successful outcomes.
Authentic prospecting enables you to present yourself honestly and confidently, which builds trust with your prospects.
SHORT TERM THINKING STUNTS LONG TERM VISION
We all want short term results when it comes to prospecting. Many of you get whacked over the head for 30 day and quarterly results but how many of you add in a long-term perspective when it comes to prospecting?
What you fail to do this quarter when it comes to prospecting will show up in your sales results in subsequent quarters.
Inconsistent sales results are directly related to inconsistent prospecting efforts.
Many in sales are consistently inconsistent when it comes to prospecting.
Many of your conversations when it comes to prospecting will not fit into a short-term window but will someday.
Authentically prospecting means to balance a short-term sales funnel with a longer-term relationship funnel. Not every opportunity will fit into the 30 day or quarterly window. Let's not ignore them but nurture them.
A true sales professional knows what it means to balance their relationship funnel alongside their sales funnel. With authenticity and a blend of caring they nurture their relationship funnel with education and insight.
“Authenticity is a collection of choices that we have to make every day. It’s about the choice to show up and be real. The choice to be honest. The choice to let out true selves be seen.”
Brene Brown
Are you being honest with yourself when it comes to diligent and authentic prospecting?
AUTHENTICALLY PROSPECTING, IT'S YOUR CHOICE
Authenticity starts when you set the intention and muster up self-fortitude to be genuine.
You must become keenly aware of what this looks and feels like, along with the willingness to act in accordance with your genuine nature.
In a world full of self-interested salespeople who look at many prospects as dollar signs, an authentic sales professional stands out like a shining star.
An authentic sales professional prospects with the mindset of a sales servant.
They've developed a how can I help mindset. They have a true burning and genuine desire to lend a helping hand.
The time is now to get real and honest with yourself. Take off the mask and adjust your mindset that's hindering you from prospecting. The barrier it's creating will not last forever.
Be the real you, not a prospecting imposter.
Authentic prospecting... the jet fuel to your sales sustainability and long-term success.
Gretchen Gordon is the author of "The Happy Sales Manager: Drive Sales, Lead Your Team with Ease, and Have Fun." She is the founder and CEO of Braveheart Sales Performance, a sales consulting and training firm. With over 30 years of experience in sales and sales management, Gretchen is passionate about helping sales leaders transform their roles and find happiness in their work. She is known for her practical advice and expertise in overcoming common sales management challenges.
SHOW SUMMARY
In this episode, we interview Gretchen Gordon, author of "The Happy Sales Manager." Gretchen shares her insights on how sales managers can find happiness and success in their roles. She emphasizes the importance of adopting a different mindset as a sales manager and focusing on the success of the team rather than individual achievements. Gretchen also discusses the challenges sales leaders face and provides practical advice for overcoming them. Listeners will gain valuable insights into effective sales management and learn how to build a high-performing and happy sales team.
KEY TAKEAWAYS
Sales managers need to adopt a different mindset than that of a salesperson. They should focus on coaching, motivating, and inspiring their team members rather than trying to replicate their own success.
It is important for sales managers to recognize that not everyone on their team will be like them. Each salesperson has their own unique strengths and weaknesses, and it is the manager's role to understand and support them individually.
Sales managers should resist the temptation to rescue their team members and instead focus on preparing them for success. By practicing and role-playing different scenarios, managers can build their team's confidence and enable them to handle sales calls effectively.
Sales managers need to be willing to change and grow in their role. They should constantly assess their own strengths and weaknesses and be open to learning new strategies and approaches to sales management.
Building trust and effective communication are key to successful sales management. Sales managers should create an environment where team members feel comfortable sharing their challenges and seeking guidance.
QUOTES
"Selling from the heart is just being a person talking to another person." - Gretchen Gordon
"You have to focus on doing the uncomfortable or difficult things to enable the people on your team to execute at the highest level." - Gretchen Gordon
Learn more about Gretchen Gordon:
LinkedIn: https://www.linkedin.com/in/gretcheng...
Website: https://www.thehappysalesmanager.com/
Learn more about Darrell and Larry:
Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/
Larry's LinkedIn: https://www.linkedin.com/in/larrylevi...
Website: https://www.sellingfromtheheart.net/
Get the New Book That Will Help You Sell More... Without Destroying Your Relationships and Reputation
https://sellinginaposttrustworld.com/...
Please visit Barnes & Nobles to order your copy of the rerelease of the Selling from the Heart book.
https://www.barnesandnoble.com/w/sell...
SUBSCRIBE to our YOUTUBE CHANNEL!
https://www.youtube.com/c/sellingfrom...
Please visit WHY INSTITUTE:
Please go to WORK BETTER NOW:
https://www.workbetternow.com/
Click for your Daily Dose of Inspiration:
This Week in the Copier Industry 10 Years Ago
This Week in Copiers Ten Years Ago Week of
First Week of May 2014
Real Copier Sales (10 Years Ago)
I was born in the late fifties, by the time I was three years old, Xerox had introduced the first plain paper copier. The Xerox 914 was capable of producing 400 copies per hour!.......read more here
Check These Great Copier Threads from Ten Years Ago This Week
Ricoh launches colour laser printers with low total cost of ownership: Ricoh SP C252DN / SP C252SF MFP
Copier Dealers Need to Embrace the "Next Big Thing"
Print Audit Introduces Embedded Application for KYOCERA Document Solutions America
Xerox Names Parmetech Top Reseller in the U.S. for Managed Print Services
Konica Minolta Launches Order Automation and Multi-Channel Marketing Solutions
Konica Minolta Launches Business Innovation Center in North America
Ricoh : Production Print Solutions Assigned Patent
NEW KODAK CREO IC-309 SERVER DRIVES KONICA MINOLTA BIZHUB FULL COLOR DIGITAL PRESSES
New Ricoh MP C401 C401SR Spec Review
Ricoh Unveils Powerful Yet Easy-to-use Interactive Whiteboard For Business
Instructions for adjusted color output for the Ricoh SP831DN PCL 6 Print Driver.pdf
ACE BUSINESS SOLUTIONS BECOMES A RICOH CERTIFIED MANAGED DOCUMENT & BUSINESS PROCESS SERVICES PROVIDER THROUGH CHAMPS PROGRAM
Seems Ricoh offers a Color 24x36 model wide format MFP
Why Won't Ricoh Bring the CW 1200SP Color Wide Format to US Market?
Xeretec acquisition of Bytes Document Solutions creates Xerox super VAR
Re: Canon C5325
Re: New Ricoh MP C401 C401SR Spec Review
Re: Canon C5325
Re: Canon C5325
Could you hold margins or sell more color wide format systems if Ricoh marketed the CW1200SP in the US?
Re: Print Production Pricing
Lance Trollop: Setting the record straight on the Wausau School Board's copier contracts
Re: Xerox C75 Press Question
Re: Seems Ricoh offers a Color 24x36 model wide format MFP
Re: Seems Ricoh offers a Color 24x36 model wide format MFP
Re: Seems Ricoh offers a Color 24x36 model wide format MFP
Re: NSI Auto Store Installs
SmileyTynes
Intellinetics Announces New IntelliCloud(TM) Growth Strategy in Action: Muratec America, Inc. Partners With Intellinetics to Provide IntelliCloud(TM) to Its Reseller Network
Ricoh is charging their customers to accept a phone call for meter reads or supplies!
NovaCopy Announces the Next Generation of Creaform GO!SCAN 3D Portable Scanners
Re: Light Production Color CPC Check
Re: NSI Auto Store Installs
Re: Print Production Pricing
Re: Question for those who work at multi-line Dealers
Re: Ricoh MP C401
Re: Ricoh MP C401
This Week in the Copier Industry 5 Years Ago
This Week in the Copier Industry 5 Years Ago
First Week of May 2019
Real Copier Sales
Everything changes and sometimes the tenure of status quo can fool one into thinking that everything can last forever. The technology equipment finance business is heading for some major disruptions to their deliverable. This shift will be a result of key component changes in the delivery of hardware to end-users.....more here
View These Awesome Copier Threads Below
Konica Minolta and MGI to Present JETvarnish 3D Digital Special Effects at Odyssey Expo 2019
Long-Time Konica Minolta Partner Norprint Corp. the First in Central Canada to Acquire MGI Meteor DP8700 XL+
Konica Minolta’s ITS division, All Covered, Ranks Among the Top 10 Vertical Market Managed Service Providers (MSPs)
Canon Solutions America and Timitoo Systems create the "future" in Correspondence and Complex Print Solutions
Epson Strengthens EcoTank Cartridge-Free Printer Portfolio with Revolutionary Monochrome All-in-One Supertank Printers
The Print Equipment and Services Industry must separate their deliverable.
Canon EMEA President & CEO visit reaffirms the Group's desire to develop Canon in Morocco
Canon U.S.A. Emerges as 2018 Market Share Leader for Advancements in Digital Imaging Solutions
Ricoh's hands-free collaboration tool for its field technicians earns company a spot on IDG's CIO 100 List for 2019
Canon Expands Color A4 Portfolio to Deliver a Cohesive Lineup Equipped to Help Meet Growing Market Demands
Ricoh Canada named ENERGY STAR® Canada Manufacturer of the Year for Electronics
'Printers will never die, only evolve'
Frustration Over Broken Printer Leads Houston Firm to Sue HP Inc. for $100,000
Re: Ricoh lays out ambitions for packaging and textile printing
Re: Canon Solutions America and Timitoo Systems create the "future" in Correspondence and Complex Print Solutions
UBEO Business Services names regional president
ITEX 2019 Review
Xippa, the Copier Lease Negotiation Company Celebrates Its 10th Anniversary
ARC's Riot Creative Imaging Integrates Canon Solutions America's Innovative Technology Into Eleven Of Its Locations Across North America
Sales Professionals Get Brutually Honest With Themselves, Are You?
Re: The Print Equipment and Services Industry must separate their deliverable.
Massive Growth of Wide Format Printers Market at a steadily increasing CAGR should reap in huge Profits from 2019 to 2024.
The Future of Equipment Finance is up for Renewal. The question is, Will the Dealers/Resellers and End-Users Renew?
Steve Andrikut joins National / AZON
Are A4 MFPs an Environmental hazard?
Marco purchases Accent Business Solutions
Epson Signs Interfaced Technologies as Distributor in Ontario, Canada
Re: The Future of Equipment Finance is up for Renewal. The question is, Will the Dealers/Resellers and End-Users Renew?
Re: Are A4 MFPs an Environmental hazard?
EFI Acquires BDR Boya Kimya
This Networking Email Has a 96% Success Rate [Template]
Entara Recognized for Excellence in Managed IT Services
Intellinetics, Inc.™ Continues to Expand Suite of Services Through Strategic Collaboration
Pondurance Launches Cybersecurity Partner Program for Managed IT Service Providers
Kaseya Raises More Than $500 Million to Fuel Growth and Further its Leadership in IT Management Market
Norwegian converter acquires Mark Andy P5E press
Today's Hacked!
Hacked
Lead for Seven A3 Office Copiers
see attached file
Lead for Fleet of Copiers and MPS
see attached files
Lead for 10 MFPs
see attached file
What Gets Recycled in My Electronic Devices?
Posted By Arcoa
Cell phones, tablets, and laptops are integral parts of our lives yet have a finite lifespan. When they reach the end of their usefulness, it falls on each of us to consider their environmental impact and pave the way to a sustainable future. Recycling these devices is not only a responsible choice but also a crucial step towards reducing electronic waste. There are specific components to these gadgets that can be broken down, recycled, and repurposed for future devices.
The Anatomy of Electronic Devices
Before we dive into the recycling process and what it entails, let’s break down the key components of cell phones, tablets, and laptops.
Batteries: The heart of any mobile device, lithium-ion batteries are the most essential component to cell phones, tablets, and laptops. They contain valuable materials such as lithium, cobalt, and nickel.
Screens: A device’s display screen often contains glass and other materials that can be recycled. For example, there are three parts of a cell phone screen—the glass, LED, and digitizer—which can be replaced or reused.
Circuit Boards: Cell phones, tablets, and laptops house intricate circuitry on their boards, composed of metals that are both ferrous (containing iron) and non-ferrous (not containing iron) such as copper, gold, silver, steel, and aluminum. Tablets contain more extensive circuitry than cell phones, and laptops have the most complex circuit boards of them all.
Plastics: The outer casing of many cell phones, tablets, or laptops is typically made of plastic, which is recyclable.
Rare Earth Metals: Small quantities of rare earth metals are used in various components like device speakers, screens, magnets, phone or tablet vibration motors, and laptop hard drives.
Now that we understand what’s inside our electronic devices, let’s explore how these components are recycled and repurposed.
The Recycling Process for Electronic Devices
Recycling electronic devices involves a multi-step process designed to recover and reuse valuable materials while minimizing environmental impact. The typical steps are as follows:
Collection: Devices are first collected from various sources, including consumers, businesses, and electronics manufacturers. Recycling centers, as well as some electronic retailers, offer collection services.
Sorting and Dismantling: At recycling facilities, the devices are disassembled into their various components. This includes removing batteries, screens, circuit boards, and plastics. The components are sorted based on material type and can be diverted for reuse.
Shredding: Some devices may go through a shredding process to break them down into smaller pieces. This helps to further separate the materials.
Material Recovery: After dismantling and shredding, valuable materials such as metals (gold, silver, copper, and rare earth elements), glass, and plastics are recovered through various techniques. These materials are then prepared for reuse, and the high-quality outputs are turned into raw materials for manufacturing.
Safe Disposal: Components that can’t be recycled, such as hazardous materials, are disposed of in an environmentally responsible manner to prevent contamination.
How Recycling Repurposes—and Preserves—Our Resources
Recycling electronic devices not only conserves valuable resources but also reduces the environmental impact of electronic waste. The recycled materials from our old devices are repurposed for future devices and other applications.
Metals: The metals recovered from electronic devices, including gold, silver, copper, and rare earth elements, are used in the manufacturing of new electronic components. These materials are highly sought after in the electronics industry due to their superior conductivity and durability.
Plastics: Recycled plastic from old devices can be used in the production of new casings and components, reducing the demand for new plastic materials and, subsequently, the carbon footprint associated with plastic production.
Glass: The glass from old screens can be melted down and used to make new screens or glass components for other devices.
Batteries: The lithium-ion batteries from old devices can be reconditioned and reused in less demanding applications, such as backup power systems or energy storage solutions.
Rare Earth Elements: The recovery of rare earth elements, although relatively small in quantity, is crucial, as these elements are essential for various high-tech applications. They can be reintegrated into the production of new devices.
Circuit Boards: Recovered circuit boards may be refurbished and used in various electronics, or the metals within them can be extracted and recycled.
By reusing these materials, manufacturers can reduce the need for extracting and processing virgin resources, which conserves energy and reduces the environmental impact associated with mining and manufacturing. This not only makes economic sense but also contributes to a more sustainable and environmentally responsible electronics industry.
The Global Impact of Electronics Recycling
Recycling electronic devices has global significance. Electronic waste, or e-waste, is a growing concern due to the rapid pace of technological advancement and the increasing use of electronic devices worldwide. E-waste often contains hazardous materials that can harm both human health and the environment. Therefore, the responsible disposal and recycling of electronic devices is vital.
In addition to reducing the demand for raw materials, recycling lessens the carbon footprint associated with manufacturing new devices, as it consumes less energy and resources compared to creating new materials from scratch.
The Role of Consumers
As consumers, we play a crucial role in the electronics recycling process. There are several steps we should all take to contribute to a more sustainable electronic ecosystem:
Responsible Disposal: When you no longer need a device, don’t throw it in the trash. Instead, find a certified electronics recycling center or drop-off location.
Erase Personal Data: Before recycling your device, ensure that you’ve wiped all personal data from it or work with a recycler, like ARCOA, that is certified AAA by the National Association of Information Destruction (NAID). This helps protect your privacy.
Upcycling: Consider repurposing your old devices for other uses, such as converting a tablet into a digital photo frame or using an old laptop as a media server.
Support Eco-Friendly Manufacturers: When purchasing new devices, consider companies that prioritize eco-friendly and recyclable materials in their products.
Ready to Recycle? ARCOA Can Help
Understanding what gets recycled in our devices is a crucial step towards promoting responsible e-waste management. As consumers, we have the power to make eco-conscious choices, support recycling initiatives, and contribute to a more sustainable electronic ecosystem. In doing so, we can play a significant role in preserving our planet for future generations.
If you are ready to move toward greater sustainability and start recycling your company’s devices, contact usto get started today. Our team of experts can make the process simple, easy, and secure.
Learn more about how ITAD services can be an added profit center for your company