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Today's Hacked!

Hacked!

How to Know If Your Computer Got Hacked and What to Do Next

  • Run Antivirus Software ASAP
    Use antivirus software to scan and identify any malicious software on your system......Read more

Cybersecurity Incidents and Responses

  • San Antonio's CentroMed Hacked
    CentroMed's systems were breached, exposing patients' personal data......Read more
  • Millions of Twitter Users Hacked
    A significant security breach led to the exposure of non-public Twitter data, enabling phishing attacks......Read more

Ongoing Cybersecurity Issues

  • OPM Responds to Hacking Campaign
    Federal employees' funds are being siphoned off in a likely hacking campaign targeting the OPM.....Read more
  • Open-Source Projects Hacking Attempts
    A new mailing list aims to share real-time hacking attempts on open-source projects......Read more

Social Media Accounts Breached

  • NASCAR Broadcaster's Social Media Account Hacked
    Clint Bowyer's X/Twitter account was hacked again, used for an electronics scam......Read more

Learn from the MoD Hack

  • HR Lessons from the MoD Hack
    Data breaches pose significant risks of identity theft and affect individuals' rights and freedoms......Read more

Cryptocurrency Security Breaches

  • GALA Games Hack
    The $GALA crypto gaming token may have been hacked, minting 5,000,000,000 tokens in a possible inflation bug......Read more

Technology Tips

  • Secret Apple iOS Hack for Clearer Calls
    Voice Isolation on iOS can reduce background noise during calls, enhancing clarity.......Read more

Interesting Stories

  • Chinese Teen Built and Lost Bitcoin Exchange
    A teenager built the first crypto margin exchange but lost out on $6B when it was hacked......Read more

  • Innovation Hack You Should Try
    A simple yet powerful innovation technique from Rathi Murthy, President and CTO at Expedia......Read more

-=Stay Safe=-

This Week in the Copier Industry 10 Years Ago

This Week in Copiers Ten Years Ago

Third Week of May 2014

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales (10 Years Ago)

Amen, to the paper boy gig.  I actually had one at 11, lied about my age.  In addition to my 2 cent per paper profit, and tips, I would offer taking out garbage cans, shoveling, and other services.  Kinda like offering solutions, mps, other office products with a better profit margin.......read more here

Check These Great Copier Threads from Ten Years Ago This Week

Konica Minolta Launches bizhub Connector for Box to bizhub MarketPlace

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RAMSEY, NJ, May 21, 2014 (Marketwired via COMTEX) -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the availability of the bizhub Connector for Box app in the Konica Minolta bizhubâ® MarketPlace. Providing direct access to Box, an online file sharing and cloud content management service, this app allows users to browse Box folders, print accessible files, upload documents into Box, and much more -- all directly from the Konica Minolta bizhub MFP control panel
Blog Post

Top 5 Copier & Printer RFP's for Second Week of May 2014

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I'm thinking I may make this a weekly blog. If you don't get the chance to check the blogs that often, you can subscribe to this thread and when I post up a new RFP you'll receive an email within minutes. Interesting that two of these RFP's also include a combine copier and managed print services. Click the links to access REQUEST FOR PROPOSAL Print Management Services Copier Managed Print RFP for Colorado May 2014 Copiers Needed in New Hampshire Copiers Needed in Tennessee Copier Printers
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Canon Launches Wide Format Flatbed Printer for High Quality, Productive Rigid Media Printing

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MELVILLE, N.Y.--(BUSINESS WIRE)--May 20, 2014-- Canon U.S.A., Inc., a leader in digital imaging solutions, announces the launch of the OcÉ Arizona 6100 Series, an entirely new printer platform designed for sign and display print service providers who produce approximately 325,000 square feet of printed rigid media per year. Comprised of the six-color OcÉ Arizona 6160 XTS device and the seven-color OcÉ Arizona 6170 XTS device, the OcÉ Arizona 6100 Series has been optimized for the efficient and
Topic

Canon Improves User Workflow and Fleet Management with the Compact and Full-Featured imageRUNNER ADVANCE 400i and 500i

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environments and retail area. Enhanced Usability and Design for Ultimate User Convenience By taking full advantage of the compact iR-ADV models capabilities and deploying them optimally with larger A3 devices in a fleet environment, businesses can enjoy improved user workflow, greater employee productivity, and reduced wastage while achieving higher cost savings. To help expedite the printing process, the iR-ADV 400i and 500i feature time-saving features such as the Quick Startup Mode which
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Samsung intros A3 copiers for SMBs in Asia

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applied to the copiers to improve the overall print and copy quality and vibrancy of black and white printing with 1200 x 1200 dpi resolution. It automatically sharpens the focus of both graphics and text, while solid objects are overlapped to eliminate white gaps. In addition, Samsung's polymerized toner enables users to print documents with crisper lines and vivid colors, allowing businesses to share high quality documents. Advanced solutions for businesses Samsung's Business Core printing
Blog Post

Copier Dealerships Use of Tablet Technology Saves the Day!

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Rick Backus is a genuine genius when it comes to implementing time saving solutions for Copier Managed Print Dealers. We're also proud to have Rick as a member and sponsorof the Print4Pay Hotel forums , many times Rick has stepped up and offered a solution when most of thought there was not one. This blog from Rick is a great example of how Rick's knowledge and expertise can help your company improve it's business processes. Support revenue using mobile devices to capture signatures and data
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Relyco Introduces REVLAR Waterproof Synthetic Paper for HP Indigo Digital Presses

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manufacturers including Ricoh, Konica Minolta, Kodak, Xerox, Canon, Oki, and more. "The market for durable synthetic paper is one of the fastest growing in the digital print space and sales of our REVLAR products continue to grow exponentially year over year," said Mike Steinberg, president and CEO of Relyco. "Customers have been asking us for REVLAR for HP Indigo presses and we are now delivering a premier synthetic paper with a unique coating for exceptional HP Indigo ink adhesion." Relyco REVLAR
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Toshiba Paper Reusing System Realizes Cost Savings for Manufacturer

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TOKYO--(BUSINESS WIRE)--May 21, 2014 Toshiba TEC (TOKYO:6588), a global leader in printing and imaging solutions and services, is proud to announce to the manufacturing industry that Toshiba's e-STUDIO306LP/RD30, the paper reusing system with erasable toner may contribute to cost reduction in the cleanroom. Manufacturing sectors such as semiconductor, or liquid-crystal display (LCD) have cleanrooms as part of their facilities to avoid failure caused by dust in the atmosphere. Although papers
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Kyocera Earns Business Technology Association’s

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Burke, vice president of sales for Copystar, accepted the coveted award on behalf of Kyocera on May 15 from 2013-14 BTA President Todd J. Fitzsimons at BTA's Cruise to Success event, hosted by BTA Mid-America at the InterContinental Chicago Magnificent Mile in Chicago. In addition, Kyocera received Channel’s Choice awards in two other performance categories: Inventory and Product Line. Two other manufacturers were also presented with 2014 Channel’s Choice awards. OKI Data Americas received an
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AUXILIO Inc. and Saint Joseph’s Medical Center Sign Three-Year Contract Renewal for Managed Print Services

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this contract renewal,” said Joseph J. Flynn, CEO AUXILIO. “Not only has our managed print services model proven successful with providing healthcare providers immediate cost savings, but also as a sustainable solution for increasing productivity.” About AUXILIO, Inc. AUXILIO is the leading provider of Managed Print Services for healthcare. A true Management Services company, AUXILIO takes full responsibility for healthcare customers’ onsite print environment through situation assessment, process
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Toshiba Selected for Two Business Technology Association 2014 Channel Choice Awards

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environments. With the award-winning Encompass™ managed print services (MPS) program, e-STUDIO™ line of multifunction printers (MFPs), toner products and retail information/thermal printing systems, TABS is leading the way for businesses to print smarter, work safer and conserve resources. For more information on Toshiba solutions and services available in the United States and Latin America, please visit www.business.toshiba.com and watch our corporate video on YouTube . About The Business Technology
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BMC installs two new Xerox iGen 150 digital presses as part of £1.5m investment in its Guildford multichannel site

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Business communication specialist Banner Managed Communication (BMC) has announced the purchase and installation of two new Xerox iGen 150 digital cut sheet presses. The industry-leading digital presses deliver high-quality colour print on both long and short runs, advanced levels of personalization and rapid turnaround, using the latest workflow technology. The new iGens are at the heart of a £1.5m (2.5m USD) investment in new equipment at BMC’s Guildford site. The upgrade also includes
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Ricoh MPC4502 printing dark PCL6 and PS3

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I have a customer having issues with the density of print from the C4502, picures are dark and over saturated, nothing seems to help. Printing from PDF or native format, any ideas?
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Canon Business Process Services Shares Best Practices to Support ALA Conference's Focus on ...

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risk and cost. Experts apply quality management principles and tools such as Six Sigma to advance performance to a higher level. The company offers services including BPO, accounts payable services, imaging, records and information management, print, mail and eDiscovery, and is an IAOP Global Outsourcing 100 Leader in 2014 for the eighth consecutive year. Based in New York City, Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at www.cbps.canon.com
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Compass Sales Solutions Announces Melanie Cole as New Major

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anticipated cloud-based MPS product - ezMPS, and also providing training for new and current customers. Melanie comes to Compass with 20 years of industry experience starting with a 7 year sales professional career selling office technology, followed by a 13 year consulting career working with dealers across the country introducing them to technology that not only improved the sales process but ultimately led to increased revenue. “I’ve experienced firsthand what technology can do for a sales organization
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Canon expands imagePress range with C800 series launch

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colour calibration, and the upgraded Auto Gradation Adjustment tool. The two new devices can print on a wide variety of media, including uneven media such as textured or recycled substrates, from 52-300gsm (or up to 220gsm without any speed reduction). Two new DFEs from EFI are available for the imagePress C800 series, based on its new FS150 Pro and FS150 platforms, including the imagePress Server F200 and G100, as well as Canon's imagePress Printer Kit B1 or OcÉ's Prismasync iPR C800 series A1
Blog Post

5 Substrate Solutions That Can Help You Sell More Hardware

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about the media that is available can help you win extra deals! REIMAGE Carbonless Laser Paper I've sold a few printers and copiers just because I knew they could print onto carbonless laser paper. There was no competition since I was able to provide a substrate solution for the customer. Relyco is NOT an advertiser on the Print4Pay Hotel. I just like their stuff, they are always introducing new stuff and they are committed to putting ink or toner on substrate. -=Good Selling=-
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Memjet & Toshiba

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It's been more than two years since the announcement of Toshiba tec partnering with Memjet to deliver Memjet "waterfall" engines to Toshiba MFP's Has any one heard anything else about this Here's the old link: http://memjet.com/news/view/to...lti-function-solutio
Comment

Re: Is There Really a "Natural Born Salesperson"?

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Amen, to the paper boy gig. I actually had one at 11, lied about my age. In addition to my 2 cent per paper profit, and tips, I would offer taking out garbage cans, shoveling, and other services. Kinda like offering solutions, mps,other office products with a better profit margin. Passion, work ethic, and with some creativity it yields a great career in the wonderful world of sales where every day is different.
Blog Post

My Top 5 Likes with Buyers Lab Web Site

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Just about a month ago I was invited by Cheryl to view and drive the new Buyers Lab web site. My first comment was, "this is incredible". I was able to search copiers by region,I thenhad the choice to pull a spec guide, first look (document) and even a photo gallery. In this instance I wanted to check out the KonicaMinolta Now, we've all know that BLI is the place to go for test reports, specs and side by side comparisons right? BLI has now picked up their game to offer theseadditional features
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EFI Expands Innovation with UltraDrop 7 Grayscale

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assessments carried out by Fogra have confirmed that EFI’s VUTEk® wide-format printers with LED curing show energy reductions of up to 82% when compared with devices that use conventional mercury arc lamps. EFI’s 3.2m VUTEk GS3250LXr Pro dedicated roll-fed printer with SuperFlex UV ink is also making a European debut in Munich. It joins the existing GS3250LX and GS2000LX LED printers in lowering production costs, promoting a greener working environment and enabling users to print to a wide range of
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Marketing Conversations Yield Conversions at Ricoh

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Article | Wed, 05/21/2014 - 05:52 Suzanne Payer Every day seems to bring marketers big new challenges. Ricoh is looking at several: We need to keep increasing our sales performance despite a flat office equipment market. Budgets are tight and our traditional advertising spend is limited. We have a broad solution portfolio that keeps getting broader. That’s a wonderful “problem” to have, but it’s a challenge for us to reach all of our targets at once. So, like you, we need ways to spend our
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Ricoh Canada BW-to-CLR MFP Promo (maybe US)?

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Hey Gang, I recently heard a rumor that Ricoh Canada is aggressively targeting its own BW MIF for replacement with its own CLR A3 MFPs, reportedly offering CLR models for the price of BW. Although this is just a rumor, Ricoh's 45-69ppm A3 CLR MFP sales have really spiked in Canada, so this promo/initiative could explain the increase. Has anyone seen proof of this in Canada or the US or have any other ideas why Ricoh Canada is doing so well in this segment? Thanks, Jake
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Re: Plotworks batch printing issue (help)

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Art, Sounds like you have an old school customer here. I have around 450 large format digital printers in the field 95% of which use AutoCAD and not one of them batch print dwg. files. What version of AutoCAD does he have? The reason I ask is most of the newer versions allow you to batch publish to pdf or dwf.
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Re: Plotworks batch printing issue (help)

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I do, I got a call after the install and offered to meet again to go through the old steps for .dwg batch printing from plotbase. So far, I have not heard back from them. I have my notes in the office I will check what version of autocad
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Re: Ricoh MPC4502 printing dark PCL6 and PS3

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As a rule, I tell all customers to calibrate after a large high pressure or low pressure event. Do they do it? Not sure but before I give a demo, I always calibrate the copier and printer. Let me know
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OKI Data Americas Introduces LED-based, Smart A3 Digital Color Multifunction Devices for Mid-Large Workgroups

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enables dealers to develop customized solutions to meet the unique business needs of their customers. Additionally, these new LED-based multifunction devices provide many advantages such as superior print quality, faster output and greater reliability. The ES9465/ES9475 models also deliver exceptional color and media flexibility for tabloid and banner printing up to 47 inches in length. A self-encrypting hard drive gives customers added confidence that their data is secure. With duplex printing
Blog Post

A Morning With Darrell Amy of Dealer Marketing Systems

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converting current hardware to managed service clients, competing with direct OEM locations, creating new sales opportunities, recruiting the best reps, or other business challenges then you owe it to yourself to give them a call or send them an email. You can contact Dealer Marketing here contact page , if you want to check them out on the web click here . Darrell, thanx for the time today, it was awesome! -=Good Selling=-
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Re: Scan Router Pro vs Canon e Copy

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Hello, There is a utility called ccScan. Just google it. It is a simple Windows based app that allows users to scan directly to Salesforce, Google, Box, Google Drive, Sharepoint and other cloud repositories. And here's the kicker..it's only 180 a year per PC and installs in 5 minutes. No major ecopy server based complicated issues.

Going the Extra Mile: The Secret Sauce Inside Meaningful Relationships.

“Most people spend their lives scheming, looking for ways to do as little as possible, the bare minimum to get by…and then they have the audacity to expect superior rewards for inferior performance.”
Gary Ryan Blair

The above quote captures a critical perspective on human behavior and work ethic.

It suggests that many individuals spend their time trying to find shortcuts or ways to exert the least effort possible, and what's baffling, they still hope to receive significant recognition or rewards for their minimal contributions.

This kind of reminds me of all the empty suits masquerading around inside the sales world.

What this highlights is the mismatch between effort and expectation, placing the focus on a perceived sense of entitlement and lack of ambition.

What this implies is that true success and superior rewards are the results of hard work, dedication, and superior performance, rather than the bare minimum effort.

Unfortunately, doing the bare minimum ravages the sales world. Mediocrity has become the norm.

And yes, I just called out a huge elephant in the sales room.

This is why I believe average sales reps deliver exactly what is asked of them.

While exceptional sales professionals deliver more. These professionals routinely deliver novel and astonishing ways to go the extra mile.

The extra mile is never crowded because it is not for mere sales dreamers, but sales doers.

Those salespeople, and you know who you are, who fail to travel the extra mile are often the first to chastise others rather than perform a critical self-assessment.

You see, sales professionals turn skeptics into fanatics and customers into clients.

A few questions for all you as we get started...

  • What are you willing to do to turn skeptics into fanatics?
  • What are you willing to do to go the extra mile for your clients?

To kick start your thinking... Allow the following quote from Napoleon Hill to sink in...

"Every seed of useful service you sow will multiply itself and come back to you in overwhelming abundance.”

What this suggests is that acts of kindness, service, or generosity you offer to others will eventually return to you multiplied. Now, I would like for you to think about your clients, need I say more?

The practice of this single principle can change the very experience of your entire personal and professional life.

As this starts to happen, how people respond to you changes, events around you change, and even what you focus on changes.

GOING THE EXTRA MILE

During a 1909 conversation with Andrew Carnegie, and after a compelling invitation, Napoleon Hill embarked on a monumental journey interviewing and studying some of the most successful and influential people in American history.

His mission, his burning desire, was to construct a philosophy of achievement based upon the common traits and practices that defined Andrew Carnegie along with his contemporary’s successes.

It was his goal to pass this knowledge on to anyone that wanted to hear it and embrace it.

The fourth principle of Napoleon Hill's 17 principles of success is the habit of going the extra mile.

Napoleon Hill said,

“Render more and better service than you are paid for, and sooner or later you will receive compound interest from your investment.”

What's forever old is forever new. This one principle alone will set you apart from all the empty sales reps and broken promises.

To quote Napoleon Hill,

"Going the extra mile, it means that you are rendering more and better service than you are paid to render and that you are doing it all the time as a regular, established habit. You are doing it without regard to the attitude in which that service is received by anybody, and you will do it in a pleasant, pleasing, positive mental attitude. You will not do it grudgingly."

In a world full of me-too and vanilla experiences, are you willing to go the extra mile for your clients?

What does going the extra mile look like?

How would you describe it?

Going the extra mile must be done authentically by your own will and not because you had to or because someone asked you to.

Authenticity combined with heart - going the extra mile has many advantages:

  • It helps you strengthen and nourish relationships.
  • It brings you closer to the other person, think of your clients.
  • It makes both of you feel amazingly good.
  • It will drive more willingness to help and be there for each other, now think of sales sustainability.

Wouldn't you want to know how your clients would describe what going the extra mile means to them?

THE EXTRA MILE EXPERIENCE

In today’s massively competitive marketplace, where your clients have more choices than ever before, extraordinary sales aren’t just a nice-to-have; it’s a necessity.

It’s what sets you apart from the competition and keeps clients coming back time and time again.

Whether you’re a well-tenured veteran or just starting, please remember this, the difference between ordinary and extraordinary is that little extra.

It’s the extra mile, the extra effort, the extra mile you’re willing to go to ensure your clients’ satisfaction. And in the end, that extra makes all the difference.

Sadly, many salespeople wish and do not commit to the process of being extraordinary or for that matter, going the extra mile.

Are you committed to creating business betterment for your clients or are you more worried about pushing products?

It becomes massively difficult to go the extra mile with a transactional mindset.

Can this transactional mindset be caused by you? I will let you think about it.

I believe your clients hold the keys to your success.

They're no longer at the mercy of you, your team, or even your company. In fact, they're more interested in the experience you and your team provide rather than the products or services being sold to them.

Your clients and their needs are constantly changing, it's up to you to understand how to help?

Think for a moment... What would your clients say about you and your ability to deliver the extra mile experience?

"Start going the extra mile and opportunity will follow you."
Napoleon Hill

I believe the client experience and how it is perceived is about going the extra mile.

It's about going above and beyond without asking for or attaching something to it.

Now, in a few words, how would your clients best describe the experience they're receiving from you?

Come on, I'm waiting for the words. What would they be?

  • Are you personalizing the level of service?
  • Are you consistently consistent with your level of service?
  • Are you listening to your clients? I mean REALLY listening.
  • Are you going above and beyond the call of duty?

MEANINGFUL RELATIONSHIPS ARE BUILT ON THE EXTRA MILE

“What we really need is a mindset shift that will make us relevant to today’s consumers, a mindset shift from telling to selling to building relationships.”
Jim Stengel

Are you building meaningful relationships with your clients? If you answered yes, how would you know? Have you sat down with your clients to even ask them?

Meaningful client relationships turn into a long-term, consistent and profitable business.

It's about going the extra mile in deepening the relationship.

I bet your clients value authenticity, personalized experiences, and meaningful interactions. I also bet they're less responsive to hard sales tactics and would rather connect with someone who gets them, sees them, values them and who is relevant to them.

Here's the mirror moment for many of you:

  • How well do you really understand what your clients want?
  • How well do you really understand what they desire?
  • Are you even relevant in their eyes?

Gut check time, isn't it? You uncover all of this when you go the extra mile.

Your clients are the single most important factor towards your long-term success.

Therefore, the more successful you become in understanding and forming meaningful relationships with your clients, the more successful you will become.

The more you go the extra mile, the more you grow with their clients.

In a post-trust world, no wonder many (yes some of your clients) are skeptical about what you say, how you say it, and why you say it.

Does the first mile of your walk match the second mile of your walk?

THRIVE AND GO THE EXTRA MILE

“Going the Extra Mile is providing extra service, with the highest possible quality, then you are being paid to do. It is more than ‘dotting the I’s’ and ‘crossing the T’s’, it is seeking to provide an unexpectedly positive experience to the receiver. Going the Extra Mile allows you to leverage your pleasing personality, enthusiasm, and personal initiative as you actively share yourself with your environment."
Robert Newell

Are you willing to become intentional with going the extra mile?

When you go the extra mile, you're sowing the seeds for your future. Any extra in-mile action is an investment in your future.

When you go the extra mile, you are paving the road to sales sustainability and excellence.

I believe it’s the little things that matter and what your clients remember.

People appreciate when others put even small amounts of time and effort to make them feel happy and satisfied. The same can be said about your clients.

It's usually never about moving heaven and earth to meet their expectations, but rather about showing that you simply care. Here at Selling from the Heart, we call this giving a rip.

As we bring our time together to a close, please reflect upon the following:

Are you having meaningful conversations with your clients outside of the selling process?

What's preventing you from truly getting to know your clients and going the extra mile?

You all have a choice. You can decide if you're going to leave your efforts at ‘this is good enough’, or are you going to push yourself to achieve better results?

"Strength and growth come only through continuous effort and struggle. The ladder of success is never crowded at the top. The more you give, the more comes back to you. Think twice before you speak, because your words and influence will plant the seed of either success or failure in the mind of another."
Napoleon Hill

The road towards that extra mile all starts with the first step.

Are you willing to take the first step?

Dr. Deborah Rozman , President and co-CEO of HeartMath Inc., has been a key leader since 1991, advancing the mission to create a more resilient and heart-centered world. HeartMath's programs offer scientifically validated techniques for emotional self-regulation and energy management, promoting health, resilience, and enhanced intuition. Dr. Rozman co-authored the Transforming book series and "Heart Intelligence," emphasizing heart-based guidance for effective decision-making. As a spokesperson, she advocates for heart intelligence in media, interviews, and keynote addresses, addressing personal, social, and global well-being. Dr. Rozman also contributes to the Advisory Board of the Transformative Technology Lab and HeartMath Institute's Scientific Advisory Board and Global Coherence Initiative Steering Committee. She is known for her role in developing award-winning technologies like emWave® and Inner Balance™ for heart-brain coherence.

SHOW SUMMARY

In this episode of the Selling From the Heart podcast, we dive into the transformative power of heart-based selling with special guest Deborah Rozman, President and CEO of HeartMath Institute. They explore how aligning the heart, mind, and emotions can revolutionize your sales approach, boost performance, and reduce stress. Deborah shares insights from HeartMath’s extensive research and introduces practical techniques to achieve heart coherence, making every sales interaction more genuine and impactful.

KEY TAKEAWAYS

Heart-Based Selling: Understand the importance of authenticity and trust in sales and how connecting through the heart can enhance relationships with customers.

The Science of Coherence: Learn about the scientific basis of heart coherence and its impact on the brain, emotions, and overall well-being.

Practical Techniques: Discover a simple yet powerful technique to achieve heart coherence, which can be used before, during, and after-sales interactions to maintain focus and reduce stress.

Real-World Applications: Hear how sales professionals can integrate heart-focused breathing into their daily routines to improve their interactions and overall sales performance.

Emotional and Physiological Benefits: Explore the broader benefits of heart coherence, including improved sleep, reduced anxiety, and better decision-making.

QUOTES

"Simplicity is crunched complexity. If things weren't simple, we'd never get there."

"Life is fulfilling when you connect in the heart with whomever you're interacting with."

"When you establish heart resonance, you intuitively know what to share and how to position what you have to sell."

"Creating a coherent, resonant vibration by heart-focused breathing with love, care, kindness, or appreciation establishes resonance with the other person."

"Incoherence is an expensive habit. Anxiety and stress can cost you dearly in sales performance."

Learn more about Deborah Rozman:

LinkedIn: https://www.linkedin.com/in/deborahro...

Learn more about Darrell and Larry:

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

Larry's LinkedIn: https://www.linkedin.com/in/larrylevi...

Website: https://www.sellingfromtheheart.net/

Get the New Book That Will Help You Sell More... Without Destroying Your Relationships and Reputation

https://sellinginaposttrustworld.com/...

Please visit Barnes & Nobles to order your copy of the rerelease of the Selling from the Heart book.

https://www.barnesandnoble.com/w/sell...

SUBSCRIBE to our YOUTUBE CHANNEL!

https://www.youtube.com/c/sellingfrom...

Please visit WHY INSTITUTE:

https://whyinstitute.com/

Please go to WORK BETTER NOW:

https://www.workbetternow.com/

Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/d...

This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago

Third Week of May 2019

Purple Modern Professional Web Designer LinkedIn Banner

Real Copier Sales

Thus for the next four years I kept in touch once a year and once the lease closed in on 12 months left I was able to secure another appointment.  Things had changed. This account was sold to a NJ Ricoh dealer, thus there was no loyalty to that dealer. In the year that followed after Ricoh sold the account. There was no rep involvement from that dealer. Not a peep out of them....more here

View These Awesome Copier Threads Below

Konica Minolta and All Covered Participate in Ride for Jillian

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contact Jenna Stramaglio at 602-377-4796 or jstramaglio@allcovered.com . About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the Workplace of the Future ™ ( www.reshapework.com ) with its expansive smart office product portfolio from IT Services ( All Covered ), ECM, Managed Print Services and industrial and commercial print solutions.Konica Minoltahas been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for
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Konica Minolta Named as Marco Vendor of the Year

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narrowed their vast vendor list to the top 20 businesses. “We chose vendors we purchased over $1 million dollars from annually,” explained Roeder. Marco’s committee used scorecards to rank the vendors (on a scale of one to five) in categories of cost/pricing, supply chain, production and quality. Elite print technology provider Konica Minolta earned impressive scores in all areas. In fact, Konica Minolta received the highest overall scoring in every category surveyed. “Konica Minolta’s
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Canon Solutions America Announces Security Roadshow Featuring Expert Insights And Recommendations On Information Security And Data Privacy

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documents by requiring authentication prior to printing. These are just some of the data security measures Canon Solutions America devices and solutions provide. Canon Solutions America's security roadshow will demonstrate a layered approach to securing the workplace. The company's five-pillar security portfolio will be on display to help organizations of all sizes educate workers about today's persistent social engineering threats, and how to protect personally identifiable information, mitigate the
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Konica Minolta Honors SumnerOne for 25 Years as a Pro-Tech Service Award Recipient

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portfolio from IT Services ( All Covered ), ECM, Managed Print Services and industrial and commercial print solutions Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 12 consecutive years, and is proud to be ranked on thenbsp;Forbes 2017 America's Best Employers list. The World Technology Awards recently named the company a finalist in the IT Software category. Konica Minolta, Inc. has been named to the Dow Jones
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Toshiba Earns Gold and Bronze Stevies

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) and Elevate ™ 2.0 multifunction printer (MFP) customization platform (Bronze Stevie). Toshiba’s e-STUDIO5015AC series delivers 50 color or black and white pages-per-minute and can tackle virtually any print, document management and workflow application required for today’s businesses. The five systems that comprise the e-STUDIO5015AC series couple the powerful multi-core Intel ® Atom ™ processor along with the very latest in security protection. Complying with the Hard Copy Device
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Canon, HP Take Home First-Ever BLI PaceSetter Awards for Leadership in MFP Accessibility

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2019–2020 time period, based on research conducted for the North American market, are: CANON U.S.A., INC. BLI PaceSetter in MFP Accessibility 2019–2020 HP INC. BLI PaceSetter in MFP Accessibility 2019–2020 “While the majority of office workers may be able to use their nearest print device with relative ease, individuals with special needs may not have the same experience,” said George Mikolay, Associate Director of Copiers/Production at Keypoint Intelligence. “Whether they have limitations
Blog Post

Color Label Press University "Glossary of Terms" Part Eleven, Course One

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previously printed labels, tags, etc., with a secondary printing device such as an imprinter, computer printer, typewriter, etc. In-Line Press A press coupled to another operation such as sheeting, die-cutting, creasing, etc. A multi-color press in which the color stations are mounted horizontally in a line. In-Mold Labels (IML) Special type of labels which are pre-applied to plastic bottles during the blow-molding operation. Infeed Nip A mechanism designed to control the forward travel of
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Color-Logic Takes Metallics to Xerox Premier Partner Congress in Portugal

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for the event. As a first-time exhibitor, Color-Logic demonstrated to Xerox Iridesse printers how their graphic designers, advertising agency customers, and brands can fully utilize the Iridesse press to create a vast array of decorative effects." " All Print Starts With Design ," continued Geeves, "and Color-Logic tools enable graphic designers toeliminate the trial-and-error methods typically necessary when producing decorative embellishments. Attendees at the Xerox event were amazed atthe
Topic

What Color Plotters Would You Recommend?

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I also received this email today from an end user. Thought it would be good to see what others would recommend and why. I am comparing 3 plotter brands to know which is the best option to buy. I'm looking for which one is better between Ricoh CW2201, Canon Tx4000 and HP T830, considering quality and speed of printing on plans.
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Ricoh scoops BLI PaceSetter award for MFP Cloud Ecosystem

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innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2019, Ricoh Group had worldwide sales of 2,013 billion yen (approx. 18.1 billion USD). For further information, please visit www.ricoh-europe.com For further information, please contact: Ricoh Europe PLC Jack
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Béflex Adopts EFI End-to-End Ecosystem with FESPA Purchase of Midmarket Print Productivity Suite

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company purchased the comprehensive business and production workflow suite from Electronics For Imaging, Inc. (Nasdaq:EFII) on the opening day of the FESPA Global Print Expo. Béflex is one of Europe’s most progressive users of advanced EFI superwide-format printing technologies, and was one of the first businesses worldwide to run EFI’s latest-generation VUTEk ® roll-to-roll and VUTEk h series hybrid LED superwide-format inkjet printers. The suite will integrate with Béflex’s superwide-format
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Sawgrass Announces Expansion of its Partnership with Ricoh

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years ago with our RICOH relationship. By matching the industry’s highest quality inks with superior RICOH printhead technology, Sawgrass has been able to supply the widest colour gamut in the industry while delivering the best substrate performance possible, all within the limits of dye sublimation.” According to Mr. Tetsuya Morita, General Manager of RICOH ‘s Industrial Printing Business Group, “As a leader in inkjet technology, RICOH is very pleased to work with Sawgrass to engineer the first
Topic

HP Reinvents Print Experiences for Architecture, Engineering and Construction Pros

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than LED. Device consolidation Combining color technology and workflow efficiency, the printer delivers stunning prints with vivid colors, crisp lines, fine detail, and smooth grayscales that beat LED. 10 HP DesignJet T100/T500 – Simplified large format printing designed with a smaller footprint Ideal for architecture studios and AEC offices preferring a smaller footprint, the HP DesignJet T100/T500 printers are HP’s most affordable plotters, offering a convenient solution for on-demand
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Epson Receives Two Gold Stevie Awards in Industry Leading Business Awards

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environment. The projector has a standard limited warranty of 3 years. 3 Life of the optical engine may vary depending on mode and usage environment. The projector has a standard limited warranty of 3 years 4 Replacement ink pack yields are estimated based on ISO/IEC 24711 test in Default Mode printing continuously. Ink pack yields vary considerably for reasons including images printed, print settings, temperature and humidity. Yields may be lower when printing infrequently or predominantly with one
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Re: Trump to raise tariffs on chinese goods this friday

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constitute Ricoh's biggest region for sales outside Japan, accounting for about 30% of the company's roughly 1.09 trillion yen ($9.97 billion) in printer segment sales for the year ended in March. Faced with sluggish demand for printers as businesses use less paper, Ricoh and its peers would face difficulty passing on tariff-related cost increases to consumers, analysts say. The threatened duties raise a problem for Japanese makers of multifunction printers, which hold a roughly 70% combined global
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Re: Trump to raise tariffs on chinese goods this friday

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Shenzhen will continue to make printers for the European, Asian, and Japanese markets. According to Nikkei, the U.S. market is Ricoh’s second-largest market behind Japan , accounting for about 30 percent of the roughly $10 billion in printer sales for the year ending in March. Other Japanese printer makers Fuji Xerox and Canon are also closely monitoring developments in U.S.-China trade negotiations, to best determine the future course of action, according to Nikkei. Several Japanese manufacturers of
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Brother Unveils New Printing and Labeling Product Series to Meet Supply Chain Demand

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WESTMINSTER, Colo.--( BUSINESS WIRE )--Brother Mobile Solutions, Inc. (BMS), a premier provider of mobile and desktop printers, announces the launch of its groundbreaking new TD 4 Desktop Thermal Printer Series designed with ‘supply-chain-ready’ functionality for printing barcode labels, tags or receipts for virtually any application in the warehouse, transportation logistics supply chain, manufacturing plant, retail, hospital, and other fast-paced environments. The newly unveiled product
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Xerox CEO John Visentin Awarded $23M Total Pay In First Year

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Xerox CEO John Visentin’s total compensation for his first year with the company topped $23 million in a mix of base salary, bonus awards, and stock options, the company disclosed in a regulatory filing. The company’s compensation committee is asking shareholders to approve that total pay, as well as a projected $13 million in 2019 compensation in an advisory vote. “During 2018, the Company conducted hundreds of calls and meetings with individual shareholders, and we received virtually no
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Envelope Printers What Would You Recommend?

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I received this email from a P4P Hotel Member today. Just thought we could add our input or experience for him. Hi Art do you sell these? What models do you recommend? Thank you,
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Avery Dennison optimizing new materials for digital printing

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level is a lot more reasonable in digital–and the explosion of craft brands has necessitated short runs like never before. Converters can turn to production presses or digital printers to meet their needs, as well. “Overall, Avery Dennison is seeing the digital printing market growing,” explains Cory Keller, senior product manager, Digital, at Avery Dennison. “With a wide range of platforms and price points available, digital label printing investment is generally within reach for almost all
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Xerox Shareholders Approve Holding Company Reorganization

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Xerox announced today that shareholders approved its proposal to adopt the merger agreement pursuant to which Xerox expects to implement a holding company reorganization. Holders of approximately 99.7 percent of common shares present and voting at Xerox’s annual meeting, representing approximately 77.0 percent of the company’s total outstanding common shares, voted in favor of the proposal. The final voting results for the annual meeting will be reported in a Form 8-K that Xerox will file with
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Duplicator Sales and Service helps Wick’s Pizza’s office run efficiently

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office. People communicated though Nextel radios, and there was a single computer in the office that everyone took turns on. “Bobo has taken us from the dark ages,” joked Cotton. As the business has grown, so has its tech needs. A partner in these changes has been Duplicator Sales and Service. Wick’s uses a copier/scanner from the local, family-owned company in each location as well as their offices on River Road. Daily reports are scanned on the machines and emailed to HQ. “If we need service
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Re: Xerox CEO John Visentin Awarded $23M Total Pay In First Year

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Job well done to make $23 million US dollars. How many lost employees did it take to make that happen? I don;t know how many Xerox copiers were manufactured in 2018. Could it have been 100K? If so John V made $280 on every unit sold. Not a bad gig
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UniNet Expands its Portfolio of Label Printing and Finishing Solutions to Support the Growth of On-Demand Digital Short-Run Label Production

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long-lasting, vibrant colored labels, the iColor® 200 is the leading printing solution for a variety of industries: beverages, food, home and personal care, healthcare, supply chain, logistics, chemicals and more. The iColor® 200 also prints on an extensive range of standard and specialty label substrates including PET, polypropylene, vinyl and more. The multipurpose iColor® 200 label printer lets you expand your printed offerings by producing durable and superior quality labels, photos, graphics
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Re: Trump to raise tariffs on chinese goods this friday

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I have a couple of Toshiba parts right in front of me. Sensor - Made in Malaysia Sensor - Made in Korea Developer - Made in China Feed Rollers - Made in China Imaging Drum - Made in China Fuser Roller - Made in China Toner- Made in the USA Obviously copier parts are made in many countries around the world and there is the real risk that the cost of some copier/ printer parts will soon increase negatively affecting profitability from the Service Dept. From a sales point of view, all inclusive
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Re: Epson A3 75ppm/100ppm Business Inkjets

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don't see finishing as a limiting factor as I can always pivot to another product line if I need booklet finishing. I do think the page wide technology will be a game changer now that I have them in my showroom and have had the chance to play with them. Where HP is missing the ball with the current generation of machines is with the operation panel which I think is terrible compared to a Ricoh, Canon, Kyocera or KM. As far as the image quality of the pagewide goes it is more than acceptable on even
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Need Help Understanding Xerox Cloud Solutions

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One of the questions that I have is What service are offer for Xerox cloud? When you authenticate to the device, will it pass your credentials to all Xerox cloud applications? Art @earleverson
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Patty O'Brian of Epson America Honored as One of CRN's 2019 Women of the Channel

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contributions to channel advocacy, channel growth and visionary leadership. CRN editors choose the list from a multitude of channel leadership applicants and select the final honorees based on their professional accomplishments, demonstrated expertise, and ongoing dedication to the IT channel. As director of commercial sales at Epson America, Inc., Patty O'Brian is responsible for driving demand for Epson products in the channel, defining the channel sales strategy, aligning sales efforts, and
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Success with selling HP A3 PageWide with Finisher?

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Can any HP dealers provide feedback on how the HP A3 PageWide's with finishers are selling? Are they replacing A3's or high-speed A4 laser-based models? Trying to get a feel for if the addition of a finisher has helped with the ability to place these models. Thanks! -Lisa
Member

Blog Post

Are You Truly Placing Your Clients At The Forefront?

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the eyes of a practitioner intoyourcurrent sales processto grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility. Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it.You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon
Topic

First UK Corrugated Manufacturer Purchases EFI Nozomi Single-Pass Corrugated Board Press

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possibilities. The press also delivers significant time savings in production, outstanding image quality and the ability to create personalized prints. Moreover, it provides the company the capability to increase productivity on short- and medium-run jobs. “ Image quality is a very important factor, perhaps the most important in fact ,” said Morris. “ We regularly get asked to print jobs that are too challenging for our own flexo capabilities and as a consequence we need to manipulate the artwork which
Topic

Texas A&M University-Central Texas Preserves History Like Never Before

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immortalizing local heroes and legends. The IQ Quattro is Contex’s 4th generation CIS scanner. The precision scanner captures every detail because of its advanced 48-bit CIS technology and 1200 dpi optical resolution, with a scanningspeed of 14 ips. The IQ FLEX flatbed scanner is ideal for fragile originals, book scanning, textiles and artwork. The scanner boasts CleanScan technology, Contex’s custom CIS modules with dual-sided LED light and dual diffusion. The scanner produces sharp images with an
Topic

Central Ohio Primary Care Selects Updox for Document Management and Communications

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industry. When documents are transferred, there is risk of any paperwork being lost or destroyed,” said Michael Morgan, CEO, Updox. “Updox eliminates the need for paper by providing a document management system that maps to a provider’s workflow. Communications can be reviewed, routed, filed and acted upon – all within the same platform. There’s no need to find a doctor for a signature, scan pages to be filed or wait to fax a document back out. It can all be managed within the Updox inbox – saving
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Re: Trump to raise tariffs on chinese goods this friday

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Important notes to take from the Reuters comments... 1.) The anticipated tariffs are what has driven Ricoh to shift production to Thailand, according to Nikkei. 2.) Ricoh’s production site in Shenzhen will continue to make printers for the European, Asian, and Japanese markets." A.) Some production will be shifted to plants in other countries. B.) Sometimes, 100% of the production of an item may not take place in one location. It may be that in the past feed rollers made in China went to the
Reply

Re: Received this email from a net new client today, it's an interesting read

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Getting "salty" when losing a deal (by telling the prospect it was a bad decision or bad mouthing the winning dealer) is a lose-lose. It's either going to go 2 ways: 1. You tell the prospect they made a bad decision and you are wrong. Everything goes great within the following 5 years and you still lose. 2. You tell the prospect they made a bad decision and you were right. Because of your attitude, the prospect will make sure they choose any other vendor other than you next time around. Just...

Ten Commandments of the Xerox ColorQube

Not sure if I moved this from the old blog site, however it's a good memory from the days of the ColorCube!

Ten Commandments of the Xerox ColorQube

  1. Thou shalt not leave prints or copies on the dashboard of your car. (Water boils at 212 degrees.)
  2. Thou shalt think twice about folding or creasing prints or copies.
  3. Thou shalt wait [insert appropriate time] minutes for the system to warm up from a cold start.
  4. Thou shalt not tip the system when wax is molten.
  5. Thou shalt trust the machine to decide what price tier to charge you when making copies.
  6. Thou shalt trust the software to decide what price tier to charge you when making prints.
  7. Thou shalt trust that research shows 75% of all users color print or copy in "everyday color."
  8. Thou shalt replace the cleaning unit when needed. WARNING: SILICON FLUIDS ARE AN EXTREME SLIP HAZARD! Do not spill!
  9. Thou shalt replace the waste ink tray, since these are not recycled.
  10. Thou shalt not turn off the system, for it is recommended that the device only be turned off if there is an error or the system needs to be moved.

And for the additional commandment:

  1. Thou shalt dispose of all waste material in accordance with National, Local, State, or Federal regulations that are applicable.

Today's Hacked

Hacked!

Warning for Android users: Devices may get hacked, personal info could be stolen
These vulnerabilities pose a serious threat to the privacy and personal information of Android users, CERT-In flagged... Read more

File Not Found: Russia Is Hacking Evidence of Its War Crimes - War on the Rocks
At the same time, the International Criminal Court declared that it had been hacked, having “detected anomalous activity” in its systems... Read more

Hackers Hit Dropbox's Sign Tool for PII Data
A computer popup box screen warning of a system being hacked, compromised software environment. ... The hack occurred fast on the heels of Dropbox's Q1... Read more

Potential cyberattack forces Macon-Bibb to take down network over the weekend -
The network for Macon-Bibb County was taken down over the weekend after a potential cybersecurity hack, according to Chris Floore... Read more

Santander Bank Cyber Attack Hackers steal millions of files of customer and employee data. Exposed information from customers in Spain, Chile, and Uruguay. Read more

Christie's Website Hacking Christie's website hacked ahead of major sales. Cyberattack hits software used by the institution. Read more

Mortgage Lender Hack Credit card details published on dark web. Ongoing investigation into personal information exposure. Read more

Law Enforcement Hacking Law enforcement efforts to "hack the hackers." Exploring strategies against transnational cybercrime. Read more

FBI Warning on Hacked USB Ports FBI issues new warning on compromised USB ports. Protect your browsing with Guardio. Read more

Email Scam and Hacking Incidents Woman almost lost thousands to scammers after email hack. Gmail account linked to YouTube hacked. Read more

Google Play Upgrades and Hacking Risks Developers can now detect if a phone has been hacked. 'App access risk' feature for Android. Read more

Linux Server Cryptocurrency Mining Hack 400k Linux servers hacked for cryptocurrency mining. Massive botnet uncovered by cybersecurity researchers. Read more

Ashley Madison Hack Netflix documentary series on Ashley Madison's catastrophic hack. The impact and aftermath of the data breach. Read more

Ethereum as Most Hacked Crypto Ethereum emerges as the most hacked cryptocurrency. Significantly more hacks than Bitcoin. Read more

-=Stay Safe=-

Today's Hacked!

Hacked!

  • Ascension cyberattack investigation still ongoing - Pensacola News Journal: Pensacola News Journal provides updates on the ongoing investigation into the Ascension cyberattack, which occurred early Wednesday morning. [Read more]

  • MoD hack: IT contractor concealed major hack for months - Computing UK: Computing UK reveals that Shared Services Connected Ltd (SSCL), a key IT contractor for the UK government, concealed a cybersecurity breach for months. [Read more]

    Hack of France sports minister's X account highlights Olympics cyberthreats - The Washington Post: The Washington Post discusses the hack of Sports Minister Amélie Oudéa-Castéra's X account, raising concerns about cybersecurity threats ahead of the 2024 Olympics in Paris. [Read more]

    Cyber attacks leave significant financial impact on hacked organizations - YouTube: YouTube discusses the financial impact of cyberattacks on organizations like the City of Wichita and Ascension hospitals, highlighting ongoing recovery efforts. [Watch more]

    Australian lender Firstmac hacked by ransomware gang | SC Media: SC Magazine reports that Firstmac, an Australian lender, was hacked by a ransomware gang. The hackers have not yet published their ransom demand or shared proof of the hack. [Read more]

    Crypto Exchange Rain Hit by $14.8M Exploit: ZachXBT - CoinDesk: CoinDesk reveals that crypto exchange Rain was hit by a $14.8 million exploit, as reported by ZachXBT. [Read more]

    Modems used in many industrial IoT sectors could be easily hacked - TechRadar: TechRadar discusses the vulnerability of modems used in industrial Internet of Things (IoT) devices to hacking, which can grant threat actors remote root access. [Read more]

    New TN law to protect entities under cyber attack from class action suits - WKRN: WKRN reports on a new law in Tennessee aimed at protecting entities under cyber attack from class action suits, provided the organization wasn't grossly negligent. [Read more]

    • Healthcare Giant Ascension Hacked, Hospitals Diverting Emergency Service - OODA Loop: OODA Loop reports that healthcare giant Ascension was hacked, leading hospitals to divert emergency services. Ascension, a non-profit running one of the largest healthcare systems, was severely impacted by a ransomware attack. [Read more]

    • Dechert's FBI Meetings Open New Front in Hacking Allegations - Bloomberg Law News: Bloomberg Law News reveals that meetings between Dechert and the FBI have opened a new front in hacking allegations, allowing a Missouri aviation executive to attack the law firm for alleged involvement in hacking. [Read more]

    • BT ramps up AI use to counter hacking threats to business customers - The Guardian: The Guardian reports on BT's efforts to ramp up the use of artificial intelligence to counter hacking threats faced by British businesses. Recent high-profile victims include outsourcer Capita and Royal. [Read more]

    • Europol Investigating Breach After Hacker Offers to Sell Classified Data - SecurityWeek: SecurityWeek reports on Europol's investigation into a breach after a hacker offers to sell classified data. Okta blames a recent hack of its support system on an employee who logged into a personal Google account on a company-managed laptop. [Read more]

    -=Stay Safe=-

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