MFP Copier Blog
5 Reasons Why All Sales Leaders Must Have Strong LinkedIn Profiles
How's your reputation and credibility in your marketplace? How well are you promoting yourself?
Attention all sales leaders... It's time to take what you do with LinkedIn seriously!
“As a business leader somewhat in the spotlight, it is impossible to hide”
Cédric Manara, Copyright Counsel at Google
More and more leaders are becoming increasingly aware and comfortable with their own thought leadership style. LinkedIn provides the platform to share insight, expertise and knowledge.
In today's growing digital business climate, social media outlets allow companies to be interactive and relevant to their clients and prospects. There's a demand for more personalized messaging from companies, even more so from a leadership perspective.
"In today's hyper-connected, information driven world, CEO's and senior executives alike are expected to have an active social presence. Brand image, brand trust and a company's long term success depend on it"
Ann Charles, BRANDfog Founder & CEO
In a survey conducted by BRANDfog they state, "83% of U.S. respondents believe that CEO participation in social media can build better connections with customers, employees and investors." I submit the same can be said for sales leaders. Connections create the opportunity to build relationships. It's these relationships that will lead your clients, prospects and peers to become more attentive to your brand. One of the best ways to establish these professional connections is through LinkedIn.
IMPORTANCE OF MAKING A STRONG STATEMENT ON LINKEDIN
You get out of LinkedIn what you put into LinkedIn. Nothing in then nothing out, that simple!
5 REASONS TO HAVE A STRONG LINKEDIN PROFILE
PROMOTES A POSITIVE PUBLIC IMAGE
With a professional LinkedIn profile, leaders are able to clearly display their accomplishments, education, company brand, recommendations and how they work with their team. In addition, they can post status updates, job openings as well as promote team members. This helps to showcase successes as this aides in promoting corporate culture.
It's very important, you either have a strong LinkedIn profile, or none at all. An incomplete profile, especially one without clarity, can be a detriment to your reputation, your company’s reputation as well as the perception by your clients and prospects.
PROMOTES THE COMPANY
A strong LinkedIn profile publicizes your company’s offerings and professional services while showcasing your personal experience and skills. Displaying a strong, engaging profile provides your company even more value and affirmation in the eyes of your clients and prospects.
A digital first impression is their reality!
It's all about visibility. LinkedIn allows potential clients and your current clients to view and interact with you. Creating a profile is another avenue of accessibility.
You need to lead by example. If you want your sales team to be engaged on LinkedIn then you must be as well.
The use of social media and LinkedIn in a strategic, productive manner, further promotes and grows your brand.
LinkedIn is an onramp to positive public relations and allows for more ways to communicate with prospects and those already doing business you. Think of how you can create an edge. The edge that helps you rise above the sea of sameness.
ENCOURAGES CLIENT AND PROSPECT ENGAGEMENT
A well-positioned profile allows potential prospects and sales recruits to connect and interact with you. It's all about the personal experience, the personal touch and how you harness it. This interaction and what you do with it allows for more personalized experiences that in turn fosters trust. Isn't this what it's all about?
According to BRANDfog, Nearly 75% of U.S. respondents to their survey believe that a company whose leaders use social media to communicate their brand values are more trustworthy.
Becoming more engaging allows you to be seen in a different manner. This creates a more appealing experience for your company, prospects, your clients and sales candidates.
CREATES HUMANIZATION
Being able to put a face to a name is important to any business and relationship. Leaders must value this and hold it in high regard; the relationship between their clients, their sales team and the brand they represent.
A well branded LinkedIn profile speaks to more than your clients. It reaches your sales team, potential employees and peers. When you create a profile humanizing yourself, it makes you more approachable, guaranteed!
PARTICIPATION ON LINKEDIN CREATES TRUST
"More than 80% of respondents agree Social Media enhances the image and reputation of executives as forward-thinking, trend-setting leaders"
BRANDfog 2014 survey
Leverage LinkedIn to create a compelling story resonating with your peers, your sales team, potential employees as well as business leaders within the community.
Start with:
- A professional picture portraying confidence and authority.
- A value centric tailored statement showcasing how you help your target audience; your clients, sales team and prospects.
- Create a compelling and fascinating story within the summary section speaking right from the heart. Write it in 1st person so it’s not boring nor resume ridden for the public to see.
These questions may kick start your creative juices...
- What do you want to be professionally know for?
- What kind of work environment do you provide?
- What do you love most about what you do?
- What kind of environment do I provide my sales team?
WHAT DOES ALL OF THIS MEAN?
LinkedIn has become THE social channel where your peers, clients and sales reps invest their time to connect with others. It's imperative, you and your team must look competent online. No questions asked!
As the leader, your team looks to you as the example of what's to be expected. Imagine you turning up to work each morning half dressed! This is exactly what your profile looks like to others if you don't take the time to manage it properly.
If you aren't able to lead and inspire your team socially, who will?
LinkedIn is the perfect place to showcase your personal story and why you do what you do, but more importantly; it's a huge opportunity to marry your company’s story and who they help, with your story and who help.
Invest in yourself, your network and your sales team!
I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way!
In 2016, I was recognized by ENX Magazine as, “The Difference Maker,” as someone who is making a difference inside the B2B office technology sector. I am passionate about helping sales reps succeed in creating their online brand image.
You can find more advanced training material inside the Social Sales Academy website.
I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Social Sales Academy and on my podcast by clicking on Selling from the Heart.
Truth or Consequences, In business it’s not a Game
Those as old as I am will remember Bob Barker’s first game show, Truth or Consequences. This article is not about Bob or his game show. However, the title of that famous show is a catalyst to the message.
Recently I had the opportunity to speak with a business consultant or business coach as he called himself. This consultant worked in a different industry than the industry I call home. It’s always interesting to explore the thoughts of others too many become static as they live in the atmosphere of sameness. The conversation was intriguing and disturbing. This consultant believed that the truth was not his deliverable he believed that whatever his client wanted to hear he would deliver as truth, and he hoped his client would pay the consequences after he cashed their check.
Either outside my industry or inside I find the weakness of experts, in telling the truth, deplorable to say the least.
Today the industry I call home, and many others must modify as their deliverables become less important to their customers desired outcomes or the fact that some desired outcomes are quickly becoming irrelevant in today’s innovative world. As things modify causing pain to the way it was. It’s a natural reaction to avoid or dismiss thoughts of impending doom. Many will seek the comfort of those they agree with hoping sameness will somehow circumvent the demands of newness, and some will seek help to improve. They will seek the experts in hopes that the investment will allow them to continue winning. Those who hire consultants are looking for a coach to teach and train them to overcome the struggles or obstacles which impede their growth. They're looking for someone to help guide and coach them through the required tough decisions and needed actions.
I remember as a child in school who attempted to participate in basketball. As I dribbled the ball regardless how bad. Those third-grade cheerleaders made me feel great as they cheered at my obvious incoordination or lack of any skills to the game. Well, the coach he wasn’t about to cheer he thought a discussion of why I should practice harder, and how improvement will only come through the application of my willingness to improve. The coach told me what I needed to hear not what I wanted to hear.
It may have taken a few years after the third grade for me to learn that no one should ever pay for cheerleaders they are free. However, coaching comes at a cost. The pain of improvement will always conflict with the temporary comfort in ignoring the truth. Coaches don’t cheer you on to make you feel good when they know you're not trying, Coaches, don’t tolerate one’s lack of fortitude in improving. Coaches don’t change statistics, so your deficiencies look better, coaches will fire those who won’t listen. Coaches want their clients to win, and when the client doesn’t have the desire, and the coach can’t motivate their desire the good coach will always tell them the truth; the good coach will say “this game, is not for you.”
Insecure consultants attract insecure clients. They will sell their clients smiles and take from them the opportunity to truly improve. The consequences caused by these smiling jackasses can be devastating. Instead of helping you clear out the debris on an old path, or lead you in forging a new path. The insecure consultants at the first sign of your unwillingness to do what’s needed they back off and allow you to go on a path of your choice one they know you shouldn't travel. But won't jeopardize their payday by telling you something they’ve determined is too painful for you to hear.
“The pasture of least resistance is where the insecure graze together; this pasture is adjacent to the field of opportunity.”
So next time you meet with or hire a consultant, remember this. If you are seeking the truth in how to improve look for those who challenge you more than agree with you, look for those who tell you what you need to hear not what they think you want to hear. “The pain of the tough decision needed for improvement is only appreciated by those willing to improve.”
The consequences of prolonged stagnation will cripple a company. So, make sure the truth you’re getting is the truth you need not a distorted story of the facts disguised as truth to make you feel good.
Remember the truth is always better than the consequences of denying it.
R.J. Stasieczko
This Week in the Copier Industry 10 Years Ago, The First Week of March 2008
In a few of threads that were posted for Production Copiers I see the cost per page was .0039 and .004. Never, ever did I think that A3 black MFP's would go that low. After seeing many bid quotes would it be far fetched to think that black could go down to .0025?
I guess for manufacturers or dealerships that aren't doing well, offering such low cost per page pricing on bids can get you cash flow on the short term. However it's going to bite them in the ass long term. I read a report just a few days ago that placements in the US have dropped 6% since 2015 in the US market. Something to think about? I wonder if that numbers covers all of the niche type boxes that we didn't have year ago. Enjoy the threads from ten years ago this week.
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PRINT4PAY HOTEL APPOINTS NEAL PETERMANN AS MODERATOR FOR KONICAMINOLTA MESSAGE BOARD
customer’s network,” says Post. The Print4Pay Hotel (www.p4photel.com), which debuted in 2001, provides extensive imaging product information—both on the Ricoh Family Group products, KonicaMinolta, Canon & Kyocera products—and serves as a forum for imaging industry personnel to share knowledge. In addition to the message boards, the site provides its members with the latest press releases, industry links, industry blog, competitive price quotes, industry news, and classified ads as well as photos and
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Canon imagePRESS C7000VP Digital Color Press From IKON Opens New Doors for Superior C
of Chicago. About IKON IKON Office Solutions, Inc. (www.ikon.com) is the world’s largest independent channel for document management systems and services, enabling customers to improve document workflow and increase efficiency. IKON integrates best-in-class copiers, printers and MFP technologies from leading manufacturers, such as Canon, Ricoh, Konica Minolta, and HP, and document management software and systems from companies like Captaris, Kofax, EFI, eCopy and others, to deliver tailored
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Ricoh’s Secrets
devices for offices is the 10th-largest foreign-owned company in Orange County with about 835 workers. It’s the third-largest Japanese company here, after Union Bank of California and Toshiba Corp. Tustin is home to Ricoh Electronics Inc., the manufacturing arm of West Caldwell, N.J.-based Ricoh Americas Corp., the U.S. headquarters of the Tokyo-based parent company. Ricoh got its start in Japan in 1936. It lays claim to the first copier in 1953 and the first digital fax machine in 1973. Its presence
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RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS
businesses’ document workflow at the AIIM ON DEMAND Conference & Exposition 2008 from March 3-6 at the Boston Convention & Exhibition Center in Boston, Massachusetts (booth #631). Some of the Ricoh products attendees at AIIM ON DEMAND will see in the Ricoh booth include: Ricoh Pro C900 As part of Ricoh’s Production Printing Business Group (PPBG), this color digital printer offers large production capacity, and high-productivity with speeds of 90 pages per minute (ppm) in black and white and
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RICOH AMERICAS CORPORATION AND PEAK RESOURCES SIGN DISTRIBUTOR AGREEMENT
between Ricoh’s Production Printing Business Group (PPBG) and PEAK. This is the first distributor agreement for PPBG’s indirect channel. PEAK, headquartered in Denver, Colorado, is currently the only distributor authorized to resell the DDP line of PPBG products, including the Ricoh DDP 70e, Ricoh DDP 92, and Ricoh DDP 184 as well as the Ricoh EMP 156 to its resellers around the country. A mutual go-to-market strategy will build a broader customer base for both companies while providing a new sales
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS
at its booth (#631) during the AIIM International Exposition and Conference in Boston, MA this week. Housed at the Boston Convention & Exhibition Center, the event will run from March 3-6. Among Ricoh Alliance Partner software solutions that will be available for demonstration include: • DocumentMall™ 9.1 – A preview for Salesforce.com users on how they can utilize DocumentMall 9.1 to scan, share and store documents, such as invoices, contracts and nondisclosure agreements, and link them to
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS
will revolutionize how individuals and businesses use digital and paper-based information. DSSD offers a complete package of products, services and support programs to all of our channels, comprising of direct and indirect operations under the Ricoh, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS
, comprising of direct and indirect operations under the Ricoh, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product names are the trademarks of their respective companies.
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007
iPF605 prints from both roll media as well as cut sheet through the front loading manual feed. Without a cassette tray, the iPF605 printer is aimed to be an affordable solution for personal and small workgroup users producing large format technical drawings. The printer's small footprint fits nicely into a smaller work environment, while producing uncompromised print quality seen on Canon's larger printer models. "Today's technical markets demand sharp, clear and eye-catching prints to make an
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007
than 20 types of Canon Genuine print media including bond paper such as Universal Bond, High Resolution Coated Bond for razor sharp line drawing and vivid graphic rendering, photo paper such as Glossy and Satin Photographic Paper in variety of weights for posters and presentations, and film such as Double Matte Film and Clear Film. The imagePROGRAF iPF720 printer will be available through authorized Canon U.S.A. dealers in late April 2008, with a manufacturer suggested selling price of
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Xerox 4595
Xerox 4595 saddlestitcher, High Cap Feeder, Analyst service $31,300 cpc 125K min .006
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Xerox Business Partners Recognized with 2007 Partner of the Year Awards
ePrint Direct - Web-to-Print Partner of the Year Lytrod and Solimar - Service / Support Partner of the Year Pitney Bowes Emtex - Automation Partner of the Year For the second year in a row, Xerox presented C.P. Bourg / Bourg Inc. with the 2007 Production Systems Group Finishing Partner of the Year Award. Print providers use C.P. Bourg's finishing product portfolio and Xerox monochrome and color cut-sheet systems to create professionally finished books, manuals and pamphlets. C.P. Bourg also
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Ricoh Aficio MP 161 and Duplex Prinitng
Ricoh Aficio MP 161 and Duplex Prinitng Posted by: Michael (IP Logged) Date: February 06, 2008 03:03PM Hi, I am encountering a problem with trying to print duplex pages from Fedora on two separate installations. Configuration/s below. I am trying to print via lpr -d printername -o sides=two-sided-long-edge and the result is always that the pages are printed on separate sheets of paper. Configuration: OS: Fedora 7 and Fedora Core 5 PPD-file: downloaded from linuxprinting.org (http://www
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RICOH AMERICAS CORPORATION WINS
FOR IMMEDIATE RELEASE Ricoh Web Site: www.ricoh-usa.com CONTACT: Russell Marchetta Alyson Buck Ricoh Americas Corporation Peppercom (973) 882-2075 (212) 931-6122 russell.marchetta@ricoh-usa.com abuck@peppercom.com RICOH AMERICAS CORPORATION WINS ON DEMAND BEST OF SHOW AWARD Ricoh Ring Binder Takes Home Best of Show for Increasing Efficiency in Production Printing Environments Boston, MA, March 5, 2008 – Ricoh Americas Corporation, a leading provider of digital office equipment, today
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Ricoh Introduction of Dataworks3
Ricoh is pleased to announce the launch of its new Variable Data Printing software, Dataworks³, which enables customers to create and distribute dynamic “data-driven” documents to any destination – including print, e-mail, fax, and archival systems. This new solution utilizes a simple Windows-based application to simplify and automate the creation of direct mail, transactional, and complex transpromotional output. Dataworks³ is designed to provide your customers with valuable workflow
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Ricoh Introduction of the Ricoh Aficio Color 5560V
Ricoh is excited to announce the availability of the Ricoh Aficio Color 5560V Imaging System. This new system fills a gap within Ricoh’s color portfolio and combines high speed imaging with versatile functionality, and superior reliability at a very competitive price. The AC5560V is designed to meet the document workflow and productivity needs of today’s networked general business offices and can also be positioned as a color solution in basic production requirements The AC5560V is the latest
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Ricoh Gelsprinter : Aficio GX3000, GX3050N, GX5050N
Ricoh Gelsprinter : Aficio GX3000, GX3050N, GX5050N Posted by: Jarillon (IP Logged) Date: September 03, 2007 03:35AM These printers are not usable with Linux : - Aficio GX3000 only proprietary and undocumented interface - Aficio GX3050N can use PCL6 but with lower characteristics - Aficio GX5050N can use PCL6 but with lower characteristics I have written to the technical support. 3 sept 2007 : Ricoh's Technical support called me and tells that: - these printers cannot be used with Linux - the
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Ricoh c3000 manual input of fax number.
We received in from are used copier wholesaler a Ricoh C3000 with the dataoverwrite option. My question relates to when you what to fax out a document and have to manually enter the fax number you have to enter it in 2 times before it sends out. Is this because the dataoverwrite option or is this a simple fax setting that needs to be changed. Also can the dataoverwrite option be removed from the machine as most of our customers do not need the option.
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New Ricoh MPC6000 & MPC7500
I was just reviewing some pricing for the supplies for toner and developer! MSPR for all developer is $2,181.15 and $815.50 for a total of $3,096.63.How is everyone handling this for a lease with a regular MA and no cpc. Are you guys getting charged...
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Selling Copiers "Selling in a Slow Economy"
Selling Copiers "Selling in a Slow Economy" Twenty Eights years in the business, I started my copier selling career in 1982. I have seen the tough times, the good times and these times come and gone more than a few times. Here' s a few things that I try to do so I can take advantage of an economic slowdown, not saying we're in one however the decision making process that used to take a few weeks now seems to be almost 4-6 weeks. Please comment is you're experiencing this, I would like to hear
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Savin 9050spf Fax Issue
I had a customer call this morning about the fax option on a Savin 9050spf. He says when receiving a fax, the machine will print out the first page only, but not the rest of the pages. The faxes receive to memory for printing, but will not print more than the first page, and the other pages are deleted. Any suggestions?
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CANON U.S.A. ADDS TO ITS COLOR LINE-UP WITH THE INTRODUCTION OF THE CANON COLOR image
Lake Success, N.Y., February 19, 2008 – Canon U.S.A., Inc., a leader in document imaging and office solutions, today added to its extensive color line-up of award-winning imageRUNNER MFPs with the introduction of the Canon Color imageRUNNER C2550 device. With its sleekly designed and compact footprint, the Color imageRUNNER C2550 device is ideal for smaller offices and workgroups, and addresses today’s evolving and complex document management needs, including project collaboration and document
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CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007
Canon Captures Overall Brand Leader Ranking for Past Five Years LAKE SUCCESS, N.Y., March 4, 2008 – Canon U.S.A., Inc., a leading provider of digital imaging solutions, today announced that the Company is the number-one brand leader in the overall copier market in the U.S. for 2007, according to Gartner Dataquest*. "Canon has a strong heritage in digital imaging and copier technology that has allowed the Company to consistently be the copier of choice over more than two decades," said Ted
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Re: Former Mount Vernon schools purchasing agent charged with bribery
Former school district head of purchasing indicted on bribe receiving, official misconduct Rose WHITE PLAINS – The former head of purchasing for the Mount Vernon City School District was indicted Tuesday by a Westchester County grand jury on charges of bribe receiving, official misconduct, receiving unlawful gratuities and petit larceny. It is alleged that between June 21 and July 13, 2005, Arthur Rose, 49, of Mount Vernon took a bribe of $3,500 from a sales rep of Ricoh Americas Corp. for
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Re: Weekend Copier Notes
After reading this, it sounds like Canon is trying to duplicate what Xerox did in the 1990's. Sooner or later it will come back to bite them in the rear, just like it did Xerox.
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS
operations under the Ricoh, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product names are the trademarks of their respective companies.
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS
operations under the Ricoh, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product names are the trademarks of their respective companies
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS
complete package of products, services and support programs to all of our channels, comprising of direct and indirect operations under the Ricoh, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product names are the trademarks of their respective companies.
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS
organizations manage authentication and control, while at the same time tracking users and allocating costs in a secure environment for Ricoh multifunction products (MFPs). In addition, PCC 3.1 features an off-line mode where MFPs can still operate when connection to the server is interrupted, and is able to synch back to the server as soon as the connection is restored, saving users valuable time. “Like Ricoh, we understand our customers’ needs and believe that PCC 3.1 with Equitrac Office and
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS
, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product names are the trademarks of their respective companies.
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Re: Xerox 7345 vs Ricoh MPC4500
quote: Originally posted by Art Post: John: Some quick notes for you, I downloaded the op manual, here's what I found: User must replace all drums, waste toner unit,and fuser. Xerox calls then CRU's (Customer Replacable Units) No Scan2url Color output at 35ppm, black @ 45ppm No Doc Server 75 Page Doc Feeder 8 inch color screen max copy res 600x600 When replacing paper, user must always confirm via touch panel for paper sizes In order to make a copy, the manual states these procedures: Select
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Re: Edge to Edge printing problem
with a specific program, only to find out that the program was written to work with a specific HP driver, and nothing else will make it happy. Since there aren't a lot of Ricoh-specific features on a SP4110n, maybe just pointing the old driver at the new printer (and re-naming it Ricoh SP4110n) will make the whole problem disappear? If all of the IT gods are rolling their eyes at me right now, I humbly ask forgiveness for being a "stupid salesman", but honestly, I've seen this work before. Good
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Re: OCR Software
We sell OmniPage. Konica bundles it with PaperPort for their Unity suite, but you can buy it standalone. www.nuance.com . Easy to use and good support from the Nuance folks.
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Re: Savin 9050spf Fax Issue
I wish customers could give you the whole story the first time they call. I found out that this issue only happens when the customer is receiving a fax from one vendor. They would receive multiple copies of the same page from this one vendor.There would be an intermittent disconnect of the handshake between the two faxes. I suggested they put a line conditioner on the fax line. They already have that. They have an older Savin 4035spf that the faxes do receive from this one vendor. I also
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS
PRESS RELEASE FOR IMMEDIATE RELEASE Ricoh Web Site: www.ricoh-usa.com CONTACT: Russell Marchetta Laura Bower Ricoh Americas Corporation Peppercom (973) 882-2075 (212) 931-6127 russell.marchetta@ricoh-usa.com lbower@peppercom.com RICOH’S PRODUCTION PRINTING BUSINESS GROUP SHOWCASE SOFTWARE SOLUTIONS FOR PRODUCTION PRINTING AT ON DEMAND BOSTON, March 4, 2008 – Ricoh Americas Corporation’s Production Printing Business Group (PPBG) will be showcasing products and solutions at Booth # 631 along
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS
PRESS RELEASE FOR IMMEDIATE RELEASE Ricoh Web Site: www.ricoh-usa.com CONTACT: Russell Marchetta Aaron Kiel Ricoh Americas Corporation ak PR Group (for OutputLinks) (973) 882-2075 (562) 983-8113 russell.marchetta@ricoh-usa.com akiel@akprgroup.com RICOH AMERICAS CORPORATION’S PRODUCTION PRINTING BUSINESS GROUP ANNOUNCES PLATINUM SITE SPONSORSHIP WITH OUTPUTLINKS Production Printing Business Group Sponsors New Data Center Solutions Special Interest Section at OutputLinks.com BOSTON, March
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Re: Ricoh Introduction of Dataworks3
Another "home-grown" solution like PrintMail is/was. The AIIM/OnDemand announcement says they are targeting it at the transpromo market. Just getting on my soapbox here: I really have to wonder why Ricoh invests its research and development in creating a VDP product when there are so many excellent products and plug-ins out there created by software/VDP experts. These experts are only too happy to partner with hardware experts, and most of the hardware experts are only too happy to partner with
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Re: Ricoh Introduction of Dataworks3
Correct me if I'm wrong, but isn't most of "Ricoh's" solutions, re-labeled third-party stuff? Except for GlobalScan and DocumentMall (which was actually a seperate entity but wholly owned by Ricoh if I remember right or was that eCabinet?) third-party agreements? Typically, we find out soon after a launch that the "new" addition to the line-up is a tried-and-true but by a different name. Cost and Security Manager was EquiTrac, Print Director is PrintAudit, etc. I may have the associations wrong
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Re: Ricoh Introduction of Dataworks3
If this product is like the older VDP products from Ricoh, and I think it is, then they are relabeld versions of products from XLPrint. XLPrint
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Re: Ricoh Introduction of Dataworks3
This proves Old Glory's point: The press release from Ricoh that Art posted elsewhere (http://p4photel.com/eve/forums...6084491/m/6181009403) says "During the conference, Ricoh will also be highlighting a list of proprietary solutions developed in-house , such as: -- Card Authentication Platform ... -- Ricoh Dataworks(3)... -- DataOverwriteSecurity System (DOSS) ... -- Embedded Print Director 5.2 ... -- GlobalScan(TM) 3.1 - ... -- IPDS -... -- Transaction Link - .... -- Web
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007
New imagePROGRAF Large Format Printers, New imagePRESS Digital Presses and Future Black-and-White Digital Production Platform on Display in Boston Boston, March 4, 2008 – At AIIM On Demand, Canon U.S.A., Inc., a leader in digital imaging and office solutions, today introduced the new imagePRESS C6000VP and imagePRESS C6000 digital presses, and imagePROGRAF iPF720 and iPF605 large format printers. In addition, the Company launched new versions of several of its popular imageWARE offerings
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007
New MEAP Application Provides Users with Secure, Easy to Use Interface for Document Delivery from MEAP Compatible imageRUNNER and imagePRESS Solutions BOSTON, March 4, 2008 – Taking another step in further expanding its MEAP application portfolio, Canon U.S.A., Inc. today announced the release of its Authorized Send document distribution solution. Authorized Send is a simple to use embedded MEAP application providing users with the ability to easily scan documents for delivery via electronic
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007
BOSTON, March 4, 2008 – Canon U.S.A., Inc., a leading provider of digital imaging solutions, has added two new large format papers in two different weights for the Company's ever-expanding line of imagePROGRAF large format printers - Canon Premium Glossy Paper and Premium Satin Paper. Both new substrates will be available in light weight (200gsm) and heavy weight (280gsm) stocks. The light weight stocks provide an excellent economical option for Point-of-Purchase posters and proofing images
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007
New Versions of Popular imageWARE Prepress Manager, Enterprise Management Console, Document Manager, Scan Manager, Accounting Manager, and MEAP Supported PaperToOffice Pro Rolled Out Boston, March 4, 2008 – Delivering value to end users through advanced document management, handling and delivery capabilities, Canon U.S.A., Inc., today launched new versions of its popular imageWARE Prepress Manager, Enterprise Management Console, Document Manager, Scan Manager and Accounting Manager at AIIM On
-=Good Selling=-
This Week in the Copier Industry 15 Years Ago, The First Week of March 2003
Geesh, can I start? For those not in the copier industry fifteen years ago you would know nothing about Jim Ivy from Ricoh. I don't want to rehash the past, but check out the links and you'll read how an elite executive was arrested. I don't even want to talk about what he did. Happy to have seen him go directly to JAIL!
Canon & Heidelberg Renew Digital......
sales abroad. A variety of high-volume digital black and white printers are manufactured by Heidelberg Digital L.L.C, a subsidiary of Heidelberger Druckmaschinen AG. Marketing and supply agreements pertaining to these products is performed by NexPress Solutions LLC, a Heidelberg/Kodak joint venture. For more information, visit www.heidelberg.com .
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e-copy & Canon
documents with enterprise applications using the eCopy ShareScan Connector Software Developer Kit (SDK). A “Connector” is the link between an eCopy-enabled scanning device (a document scanner or Canon digital copier) and a networked software application or service. Using the eCopy SDK, developers build connectors to merge their hardcopy paper documents with business process applications right from their Canon digital copier or scanner. eCopy has already built several connectors to key business
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Ricoh Looks Undervalued;
Ricoh Looks Undervalued; Y2,600 Target Wednesday March 5, 11:08 AM 1208 [Dow Jones] Considering potential for development next FY, Ricoh (7752) looks significantly undervalued, says analyst at Morgan Stanley; targets Y2,600 for issue. Although Canon (7751) still best pick among copier manufacturers, likely growth for color market should also benefit Ricoh, says HSBC. Ricoh off 0.4% at Y1,804. (ABR) http://sg.biz.yahoo.com/030305/15/38jui.html
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Ricoh 2090 and 20105 to be introduced late this month!
I spoke to Jeff Weinstein, High Volume District Sales Manager for Ricoh. He said later this month launch. The Bate Stamp will be 30 characters instead of the current 4 alpha and 9 numeric To review the other advantages: 75ipm scanning (Jeff said 80ipm) 1200x1200 DPI AdHoc email Interposer 500 Sheet By-Pass 2 AND 3 hole punch as well as 5 user replacable diecasts including GBC. 80GB HardDrive The BookletMaker is improved and more integrated. GW Architecture. Feel free to reply with anything I've
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Kyocera Awarded.....
Kyocera Mita Begins 2003 with Honors for Color, Multi-functional and High-Volume Devices Kyocera Mita continues to demonstrate high product reliability, functionality and superiority with honors from BERTL and Better Buys for Business Fairfield, New Jersey, February 24, 2003 – Kyocera Mita, one of the world's leading document imaging companies, today announced that its network color/monochrome multi-functional products and high volume monochrome multi-functional products (MFPs) received high
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Re: Jim Ivy
Absolutely! My comments were not directed at this great site but at Ricoh Corp. I was trying to determine if any of the other Ricoh dealers get information from their DSM/MASM/etc. We, at the end of last year (2002) put over 100 Ricohs into an account. We haven't seen anyone from Ricoh (sales side) at our dealership in well over a year. And we were awarded the AA B/W Dealer of the Year for Ricoh in 2001! To top it off I think it is really strange to not have communcae from the 'upper crust
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Re: Jim Ivy
AS I understand the only office response was to Savin & RBS/Ricoh US. Can anyone else clarify? Art
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Questions to Ask Before You Quote a Price
. and Canada. RS&R News readers can get a complimentary e-mailed copy of her report “64 Ways to Increase Your Sales” by subscribing to Ann’s free e-mailed “Weekly Sales Tips.” E-mail your name to: annbarr@sellingsupplies.com with “Join” in the subject line. Ann Barr is accepting applications now for her online Selling Supplies seminar which will begin on January 13, 2003. The seminar is limited to 12 people for an intensive four-week marketing and sales e-class. To get an application, e-mail to
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Paper Insertion from MAC OS 10.2 Jaguar
on trial next week that supposedly cannot print the job, but the rep is claiming that he is going to show how to send the job to something like the document server and set the job up from the control panel. And they like the rep. So I have to at least come up with a solution that is easier than what the Kyocera Mita 6330 does if I can't send the job from a print driver. In thinking through various ways to accomplish this job with a Ricoh Aficio 1035, I don't want to rule out any options with a
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IKON & Ppay as you go color!
IKON Delivers Pay-As-You-Use Convenience Color to Office Workgroups and Small Businesses March 03, 2003 11:44:00 AM ET VALLEY FORGE, Pa.--(BUSINESS WIRE)--March 3, 2003-- Ricoh Aficio 1224C/1232C Copier/Printers Track and Bill Output as Black-and-White or Full-Color Pages--Even in Mixed Document Sets IKON Office Solutions, Inc. IKN, the largest independent distributor of document management products and services in the U.S. with operations throughout North America and Europe, today announced
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Increasing color profits?
, developer, oil, drum units, etc. you find in the customer’s supply room belong to you, the dealer. Even if you are not the re-selling dealer, those supplies are yours. The customer’s CPC rate only pays for copier/prints that are used. Toward the end of any lease or service agreement, monitor the amount of supplies that are sent to the customer. Train your staff to politely instruct your customers there is a limit to the amount of supplies that can be shipped. Theoretically, under a cost per copy
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Imbedded PageCounter 100?
First of all, for those who may not know, PageCounter 100 is a device similar to a Danyl or Abaddon copy accounting device except this will send copy data and integrate it with print data collected by Ricoh's (Equitrac's) PCSM - Printer Cost and Security Manager. The net result is that the end user does not have to go around and get copy counts and then manually combine them with print counts collected by PCSM. I just found out that there is an imbedded version that is going to be launched in
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Re: Print Controller for 551
I think it will work! The firmware files for both controllers are the same (0.58). I have found one strange bug in the 1055 driver (definitley the driver, not the controller) and used a 700 driver to work around it with no side effects. I have submitted the bug to Ricoh to see what they say about it. Once I hear from them, I'll post some info on it here. I'll try to catch a 551 or 700 going through refurb and install one of these on it to see. Thanks! Lee
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Re: Color Book Copying
http://www.selectec.co.uk/sales/bookmaster.htm Check this out and see if these folks have something that might help you out. I did the chameleon conversions on a bunch of the 5535 series machines that we used in libraries years ago. This looked interesting too: http://www.crowleymicrographic...hel/bookcopy5000.htm Thanks! Lee
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Re: Jim Ivy
Jim Ivy has taken a leave of absence and another Savin guy has taken the temp position of President. I understand that Jim Ivy & Kirk Yoshida met before the arrest or right after. Art
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Re: Jim Ivy
I expected an official response, due to the seriousness, to all this from Ricoh Corp to all of it's dealers.
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Re: 1224/1232 Maintenance Pricing
From: Ted Kochman (tedkochman@msn.com) Date: Tuesday, March 04, 2003 05:03 PM According to Ricoh's RMAP Full Maintenance, under Combo w/Ricoh Supplies: cpc is either 0.0145 or 0.0135. The note below states: "Combo includes Black Toner only; Color Toner not included". I gather that you can bill them as low as 0.0135 for everything excluding the color toner, which you would sell them. Or you could be creative and run the maintenance yourself, bill them a cpc for color clicks and include the toner.
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Re: 1224/1232 Maintenance Pricing
From: mark blaze (MCBLAZEY@MIDSOUTH.RR.COM) Date: Thursday, March 06, 2003 10:36 AM I appreciate your feedback. This product is strong, and we want to be on track in all elements of selling it. You have to excuse the "new guy" question, but I'm a Danka convert!
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Re: 1045 and Scan to Email
If you need the speed of the 1045 for the copy side than you're stuck with Global or SR Pro, if you can slow things up a bit, and maybe sell the idea of a little color to make up for the speed differential than try selling the new 1232 with a print/scan option. This will scan to e-mail just like the 1060. We got a 1224 and 1232 in the showroom this week and they seem pretty solid.
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Re: GEM Promo Pricing
Ted...I have GSA/GEM PROMO dated December 2002. However it would be really nice if Ricoh had their @#!+ together and updated it at the beginning of each quarter like they used to. If you can use the above pricing send me an e-mail and I will send it to you. Dan
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Jim Ivy
Has anyone seen anything regarding Jim Ivy lately? Our dealership has not received any communicae from Ricoh Corp. regarding this whole debacle. Are we the only ones always feeling "out of the loop" when it comes to Ricoh???
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RISO Exoressions Newsletter
This The Photoimaging Council has created a new website that's dedicated to helping people enjoy photography. Start by looking at what other photographers -famous and amateur-have captured on film. Then take some tips on how to make your photos great! http://www.takegreatpictures.com/ And the Oscar goes to... This year, the 74th Annual Academy Awards will take place at the newly-constructed Kodak Theatre. Hollywood's A-list will strut their stuff down the legendary red carpet and fans around the
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Scan Software...Training needed
It seems weekly now that a client or potential sale will inquire about scanning. With Ricoh I have a hardware solution however I don't have the software part...so I have only half the answer. Does anyone have any experience with software that works well for the legal community?
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1045 and Scan to Email
Other than Global Scan, there is no way to scan to email with this product. Am I correct? Also to the Ikon people and other dealers with Canon. The IR500 can scan to email but is it expensive like the 1045 with Global or it more like the 1060 with the printer/scanner option. Need Info ASAP Thanks all
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Imagistics Rings the Bell!
company, which is headquartered in Trumbull and has its international overseas base in Harlow, England, is a large direct sales, service and marketing organization. It offers high-performance, leading-edge copiers, multifunctional products and facsimile machines to Fortune 1000 companies and other customers. The independent public company was listed on the New York Stock Exchange Dec. 3, 2001. "Ringing the closing bell Feb. 6 was an anniversary, ceremonial event," said Mr. Skrzypczak. "We're
-=Good Selling=-
Memoirs of a Copier Sales Person, "You Can Never Have Enough Stuff"
"After years and years of selling copiers, I've learned that there are certain items you need to keep in your car. Because you just never know when your stuff could help out an existing client or a prospect.
Here's a list of some of my essentials and the reasons I keep them in my car:
Phillips screwdriver: Every single screw on a copier requires a Phillips head. You never know when a cover needs tightening, or with the simple twist of a screw, you can save someone's day by having the copier operational.
Knife: No, the knife is not for the client! I keep a sharp knife available for removing shrink wrapping, tape, and opening paper boxes. That knife once allowed me to clean off a plastic burr that was causing misfeeds out of a paper tray.
AC Power Cord: Yes, occasionally loaner copiers or new copiers can be delivered without the power cord. Having one in the car can save the day during an install. It has for me.
Anti-Humidity Desiccant Bags: One of my favorites here! With my territory bordering the Atlantic Ocean, it's a fact that paper that's been lying around in a copier or out of the wax ream wrapping will collect moisture. What does damp paper create? Crappy prints or copies. For my Shore clients, I'll place a bag in each paper tray for them. Most comment, 'Wow, that's a great idea!'
Network Cable: All I can say is, it's better to have a couple than to have none at all. Always be prepared!
Tape Measure: Will your copier fit in this space? If you don't have a tape measure, well, you're kinda screwed on giving a yes or no, right? Wouldn't it be better to say, 'I've got a tape measure in the car, let's check it out'? Here's a neat hack if you don't have a tape measure: Each sheet of paper is 11 inches in length, use the sheet of paper to measure the space. It's really cool when you do this with a client because you're asking them for help measuring the space also!
Powerline Ethernet Adapter: Can't do without this one! It's a little pricey, but you never know when it can save your behind. Like today, I received an email from my service department that a net new install could not be connected because our copier did not have a wireless card.
I processed that email for a minute or so and realized that the client never told me about needing a wireless device, and nor did I ask if they needed a wireless card for their MFP. Even if they told me they needed a wireless card, I would have never recommended the manufacturer's option. It's just too darn expensive, and the range is horrible.
Yes, I keep an extra Powerline Ethernet adapter pack in my car. In this case, I was able to stop at the client's location within the hour, installed the Powerline adapter within ten minutes, and had them printing from their laptops within 15 minutes. The client was happy, I was happy, and the end result was a great experience for the client. Yup, I need to go order another one tomorrow from Amazon. If you check out the link, I usually go with Netgear or TP-Link; both work well!
Rant:
First and foremost, when the heck will the major copier manufacturers recognize that a wireless card/adapter should be a standard feature! Every POS A4 MFP that I see at Staples or Best Buy has standard Wifi.
In addition, why are the manufacturer's wireless cards so darn expensive! For the price that the manufacturers charge, I can buy a small Epson or Brother POS A4 MFP with Wifi!
We (salespeople) are the frontline when it comes to client support and client satisfaction. Let's face it, if we're not giving fanatical support, then someone else will. The key is to never stop giving fanatical client support, and your client will never ever leave you.
-=Good Selling=-"
My Friends in and outside the Imaging Channel, Let’s Congratulate BEI Services on their 25th Anniversary
Recently I had the pleasure to participate in the BEI Services company trip. Being one of the newcomers to the BEI Family, this trip was a wonderful opportunity to see firsthand the dynamics of how both leadership and talented doers collaborate. It became obvious why BEI is so well respected. They truly deliver to market a SaaS which does what it’s designed to do and does it remarkably through remarkable people.
This BEI Services trip was indeed special; the company is celebrating their 25th anniversary. When a business starts out in the basement 25 years ago and is still thriving it’s an awesome accomplishment so, congratulations to its Co-Founders Wes McArtor and Greg Moseley. The two of them and their talented team have built one of the most influential resources to the profitability of the copier and printer industry, and many are benefiting greatly from its services.
Yes, there have been some attempts by copycats, but there is only one original. BEI Services is the industry leader. Gathering statistics on nearly 16,000 technicians, more than 60,000 service calls a day, and almost 4 million devices. BEI Services trademarked Worldstats™ is the world’s largest monitored service network in the industry. Helping to improve the bottom lines of hundreds of partner's around the world.
Today the Copier and Printer services industry is going through many transitions. It is more important than ever for its participants (Dealer Owners) to extract as many benefits (Profit) from their current delivery system as possible as they transition to what will be new. At today’s speed to innovation logical business sense tells us that things are modifying fast and innovators are all around the borders of not just the imaging channel they also are or are planning the disruption of many other industries.
BEI Services is the number one software tool to learn from the past then implement and correct behaviors in the present thereby ensuring the much-needed profitability to continuously build and deliver what the future holds.Leaders today must stay vigilant to questioning why things must be improved, and as they answer those questions, they will discover the importance of properly preparing. Today data must be part of all decisions and managing by data is critical to a company’s success in our innovative fast past world.
“The true test of Leadership is their ability to deconstruct obsolescence, as they construct relevance.”
My career in the Industry is itself 25 plus years. I have witnessed first-hand the many modifications both the Dealers and the Manufacturers consistently made. However, in the past, there was more time to contemplate needed changes. Today the threats are enormous from not only innovators within the channel but the unknown from outside the channel. The speed of being disrupted has increased immensely.
“Products do not build industries People do; products go obsolete, but people have to choose whether they become obsolete.”
Too many are still complacent in what they believe they know which is stagnating their desire to learn what they need to know. If you’re a BEI Services Customer, thank you for your business and loyalty. If you're not yet a BEI Services customer, remember today it’s more important than ever to reclaim inefficient operating cost. The future will be exciting for those who prepare, and BEI Services is working hard each day to help our partners travel through their progression of success.
In 2018 we will be releasing new exciting ways in which our data will help your organization sustain the needed margins allowing you the ability to bring the future to the present. In January we released our Executive Insight Report giving even greater insight to our dealer owners. Understanding how to improve then implementing whats needed takes strong leadership. Today there is no more comfort or rewards in complacency. Dealers must run from those who pitch the everything is fine or create rewards for you based on what you did instead of rewarding you for accomplishing what you need to do. BEI Services has always provided our customers with accurate factual data, in an easy to digest format that is the blueprint for quantifiable improvement.
In Closing; I think this quote describes why BEI Services is so passionate to help the industry we call home.
“A company becomes obsolete when they focus on bringing the past to the future instead of bringing the future to the present, and reclaiming uncontrolled operating cost provides the needed profit to keeping a company relevant as they transition through an innovative world.”
R.J. Stasieczko
Do You Remeber Minnella's Pocket Guide to Copiers?
Ah, the eighties and the nineties was an awesome time to be selling copiers. The eighties gave us many opportunities with the adoption of plain paper copiers and the late nineties proved to be just as fruitful with the change from analog copiers to digital copiers. (My demo room in the 90's Atlantic Office Systems)
If you sold copiers in the eighties and nineties, you carried a copy of Minnella's Pocket Guide to Copiers. Minnella's Pocket Guide to Copiers was our go to source to find out more about the competition. Many of us even referred to the guide as our Copier Bible.
Our pocket guide was a soft covered book that usually numbered about two hundred pages. The size? Well, it was small enough that you could tuck it in your back pocket and or your inside suit jacket pocket. All of the pages were printed in black, in addition to specs for each copier listed there was also a black & white photo of each copier.
Minnella's Pocket Guide to Copiers was published twice a year for spring and fall. It's kinda tough to remember if our dealership paid for those guides or if we (salespeople) bought them on our own. What I can tell you is how excited we were to receive the new guide. Nothing was worse when a client would make a remark about a competitors copier and your pocket guide did not list that copier. In most cases it was because that competitors device was launched before the next publication.
Funny story and we use to so this. For those competitive copiers that were not listed in the pocket guide we had to be creative to get the information that we needed. There was no internet in the eighties, the odds of getting your hands on another manufacturers copier brochure was slim to none. I mean you just couldn't walk into a competitors office and ask for one.
Believe it or not, we (sales people) would call another dealership and pose as a potential buyer. Those phone calls were CRAZY! Thus, we would get a hold of a sales person and try to glean as much information as possible about the copier model in question. Sometimes we were caught and sometimes we were not. Thank goodness there was no caller ID then. On the flip side, I would also receive these types of calls and yes I was duped a few times also.
It Was All About The Specs
Selling copiers in the eighties and the early nineties was much different from the way we sell copiers today. That's because not all of the manufacturers were equal when it came to quality of the copy and reliability the device. Instead of focusing on the total cost of ownership, it was important to educate the client about the benefits of your device over a competitors device. There was no better to way to do than to show the client a side by side comparison of your copier vs the competitors.
In most cases after six hard months of selling, your pocket guide had scribbled notes on each page, highlighter marks, and many dog ears. If your pocket guide was in deplorable condition it usually meant that you were killing it with orders!
Each model copier included a photo, the MSRP, the date of introduction, what other manufacturer also sold the same product. In addition you could get the all of the consumable yields for that copier.
Indeed the information in these guides helped us to close more sales. One of the unique ways that we convinced a client that our copier was superior was to point about the PM (Preventative Maintenance) schedule from our copier vs a competitors. It kinda went like this. The device I was selling had a PM schedule for the photo-drum at 60K pages. My competitors device had to have the drum changed every 20K pages. Over the course of five years the client would make 600,000 pages. Thus, his copier would be down ten times for the replacement of the drum with my copier. The competitors copier would be down thirty times for the drum for 600,000 pages. We would then ask the client "can you afford to have your copier down for an additional 40 hours (usually took a few hours for a complete PM) for PM's?
In the eighties there weren't many laser printers and making copies of documents was critical for a business to operate efficiently on a daily basis. When the copier was down it was disaster if there was no back up copier.
It's All About The Book
I need to give thanks to Jim Parker from CBS in Texas. Many weeks ago we had a call to discuss a certain product. How we finished up the call was speaking about those pocket guides that we used to rely on. Jim stated that he had a few of them laying around and offer to send me one. Just a few days I go I received a copy of 1990 Spring Guide. I was so elated when the book arrive and immediately tore into it.
I've even tried to track down the editor who is Thomas Minnella. Seems the business was located here in New Jersey. I did some internet searching which brought up a facebook page. I did send a message to that page many weeks ago but haven't had a reply back. I'm thinking they are out of business or shut down. If anyone reading this does know the Author, please send me an email so that I can contact him.
I'm also looking for addition years if anyone has them!
-=Good Selling=-
This Week in the Copier Industry 15 Years Ago, The Last Week of February 2003
Each week I'll scan the threads and look for something interesting and or something unique. This week marks the 15th anniversary for Old Glory as an excellent Print4Pay Hotel member. Jim and I have met several times over the years and I'm thankful that he is such a great supporter and a friend of mine.
In addition Jim just sent me a copy of Minella's Pocket Guide to copiers for 1990. Thus a special shout out to you!!
Enjoy the threads from fifteen years ago this week!
Konica, Kyocera, Sharp, Monica's, Xerox Brochures
To Everyone:We have a few dual line dealers here for different lines. Can you guys upload brochures on the current products for us.
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High Volume Printing
reasonable in price, increasingly under $50,000. For some businesses, buying two or three Konica Force 75s or Canon imageRUNNER 85s is less expensive than buying a single 110-11 5 ppm printer, plus they get a backup system in case one of their machines has mechanical problems. Vendors such as Xerox and Heidelberg may have to adjust pricing if this trend continues. Hybrids: While we have identified three separate classes of high-volume printers, the reality is that individual models often address
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Xerox n Canon updates
l6ppm printing at an interpolated 2,400dpi resolution. The Phaser 8200 also features a powerful 500MHz processor, allowing it to handle large flies without losing performance. The Phaser 8200 series consists of four models, with the top machine going for $3,999. Canon ships Color imageRunner C2058 This recently launched color multilfunctional replaces the Color imageRUNNER 2050 in th product line. Sold as a printer, copier, or copier-printer, the 2050 is targeted for office color users (Canon
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Konica is making a racket.....
reproduction of thin lines and dots -- Increased detail without the need for higher resolution -- Outstanding sharpness -- Smooth gradations in halftones Fusing Process -- Exact control of charge -- Lower fusing temperature -- Lower energy usage Yield -- Higher toner yield Environmentally friendly production process -- Reduction of carbon dioxide -- Reduction of nitrous oxide -- Reduction of sulfur oxide Konica's Commitment to the Environment Konica is committed to protecting the
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Ricoh Announces Integration of eCABINET Into Ricoh's Document Solution Portfolio
excess of $14 billion. The Company oversees Ricoh operations in North, Central and South America, including the Ricoh, Savin, Gestetner and Lanier brands. For fiscal year 2001, Ricoh Corporation sales exceeded $2.7 billion. Ricoh Corporation is a leading provider of multifunctional document systems including color and black & white digital imaging systems, facsimile products, printers, scanners, digital duplicators and wide format engineering systems. In 2003, Ricoh Company Ltd. received the
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Ricoh wins WEC GOLD MEDAL
contributes to worldwide environmental quality. Previous winners include CEMEX (2002), Royal Dutch Shell (2001), Eastman Kodak (1999), Philips Electronics N.V. (1998), Compaq (1997), Xerox (1993) and IBM (1990). This marks the first time that a company from Asia has been honored with the medal. The award will be presented at a formal gala on Thursday May 15, 2003 at the National Building Museum in Washington, D.C. Masamitsu Sakurai, President and COO of Ricoh Company, Ltd., will accept the medal on
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Ricoh Introduces PRIPORT JP8500
. "With the introduction of the Priport JP8500, Ricoh continues to provide solutions for high volume work environments that need superior image quality," said Jim Ivy, executive vice president of Ricoh Corporation. True 600 dpi resolution, used in both the Priport JP8500's scanning and printing processes, combined with 256 grayscale scanning, ensures the sharpest edges and cleanest lines on all body copy and headlines, along with better defined halftones to satisfy the most discerning eye. The Priport
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Large Format from Canon
space-saving design with a body width of just 780mm, made possible through the utilization of an Inner Tray Delivery system. The units also incorporate a large touch-sensitive LCD panel with a user-friendly interface. Canon's iR700W and iR750W make possible A2-format network printing and scanning when equipped with the optional Print/Scan Server KIPCON733C-V2, scheduled for release in May. Printer features*2 include Windows and ADI/HDI drivers, which enable users to utilize the systems
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Ricoh President estimating BIG BIG Year!
180 billion yen in 2004/05. Our forecast for this year is 138 billion yen and we expect next year to fall in between those levels," Sakurai said. "Those estimates are based on conservative estimates for the business environment, so I think those targets are very achievable." Ricoh and rival Canon Inc 7751.T continue to set record profits, defying sluggishness in the global electronics industry with their digital cameras, copiers and colour printers. Ricoh also raised its dividend estimate by one
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Fuji Xerox to Spin Off Office Laser Printer Business
Tokyo (JCNN) - Fuji Xerox Ltd., established in 1962 as a joint venture between Fuji Photo Film Co., Ltd. and Rank Xerox Limited of the United Kingdom, has announced that it will spin off its office laser printer business, including R&D, manufacturing and marketing functions, to its newly established Fuji Xerox Printing Systems. At the same time, the former Fuji Xerox Printing Systems Co., Ltd., a printer sales company established in October 2001, will change its name to FXPS Sales Co., Ltd
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Re: Konica is making a racket.....
, high-speed print engine and controller with the production advantages of Konica's copiers, and delivers a time-saving, cost-effective solution to the high-volume printing industry," said William H. Brewster, vice president, marketing, Konica Business Technologies, Inc. "With the speed and versatility of the FORCE 65, many of the print jobs that traditionally have been outsourced can now be brought in-house, enabling businesses to streamline their processes and achieve cost savings." FORCE
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If you need Print Samples Ricoh can help
I recently learned of a service that Ricoh provides. If you need a print sample all you need to do is email the file to James.Fuller@ricoh-usa.com and he will print it and mail it to you fed ex in a day or two. If the file is too large you can mail a CD to him at James Fuller Ricoh Corporation 5 Dedrick Place West Cadwell, NJ 07006 Include the paper stock you want it printed on and he will do that. I've used it twice in the last 2 weeks with excellent results!
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Re: Konica is making a racket.....
stapling, saddle-stitched booklet-making and three-hole punching with z-folding and trimming -IP Connexion™ Web Utilities 3.0 for configuring network setup and featuring email alert notification and job spooler functionality Pricing and Availability An affordable, competitive high-volume option, the Konica FORCE 85 is available through Konica's North American direct sales, authorized dealer and value-added reseller channels. The manufacturer's suggested retail price (MSRP) for the FORCE 85 is
Member
zico
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HO Quarterly Results
Storage Market Share • HP Exceeds Wall Street Expectations Related Quotes HPQ DELL DJIA NASDAQ ^SPC 15.37 25.78 7806.98 1303.68 827.55 -2.81 -0.73 -102.52 -25.30 -11.02 delayed 20 mins - disclaimer Quote Data provided by Reuters Tax season to-do list: 1. Sharpen pencils. 2. Mark calendar. 3. Panic. Tax Season Coverage from Yahoo! News HP said sales were up 57 percent over the year-ago quarter to US$17.9 billion, but down from the third quarter, which was the first reporting period since HP
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Re: Risograph rp3500 info?
I know it's a little late, but I've been pretty busy lately. The RP3500 is a 400DPI unit with an embedded GDI controller and Network card. Best unit to go up against this is the Gestetner 5455 (whatever the Ricoh equiv is). This unit is one of the best at feeding NCR stock reliably and with the smallest registration shift. The controller issue is a little more complex. If a parallel connection is all that is neede, lead with the UC5e. If low end network solution is neede, go with the UC5 and
Member
tnorris
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Visual Communication NEW GLOSS & MATT Folders!
Art, Nice speaking with you this morning. A hard copy of the new WHOLESALE Catalog/Price List is on the way to you. In the interim, you will find the Print and Present Folders on page 23 of the catalog (Go to link for now) To view our NEW 2003 Catalog in FULL COLOR, click on the link below: http://www.visual-color.com/VCPriceList2003.pdf Charlie Caruana Sales Manager Visual Communications 95 Morton Street New York, NY 10014 Phone: 800-624-4210 Ext 233 FAX: 800-945-9644
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Variable Data Printing
taken from large databases to a print engine without losing any speed. If you are interested in variable data printing, you can expect the vendor to provide the software that makes the conversion and places the inserted text in the right position. You may be lucky enough to get off-the-shelf software, but it’s likely the software will have to be customized to meet your requirements. Vendors such as IBM, OCE, and Xerox are dearly oriented toward this kind of back-office work. With personalization
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New 90/105 Systems
Savin is planning to launch the new 90/105 ppm systems in late march. Here's all I have so far. I'm leaving town tomorrow for a well needed long weekend, but I'll check in Monday to see if you guys have heard anything else.
Topic
Recommended Gloss Stock for CL 5000
Art, Here are the product numbers that you needed: Hammermill Color Copy Gloss: 05502-0 (LTR) CL5000 Brochure: PA-0203 CL5000 Launch Kit: PN-0203 Best regards, Pete Peter C. Richardson Ricoh Corporation 5 Dedrick Place West Caldwell, NJ 07006 Phone (973) 882-2000 Fax (973) 244-2631
Topic
High Volume Dictionary
Xerox Standard for Inserting print control statements. These are commands that are embedded by an application inside a print job that give instructions to the printer for modifying the format and layout of the job. DJDE’s commands are used to start a new page, change fonts, and so on, although its capabilities are limited in scope. DJDE commands are often embedded in Metacode. Metacode Metacode is a page description language invented by Xerox for defining laser printer jobs. It works by embedding
Topic
Does any know?
If Ricoh will be introducing a saddle stitcher for the CL3000 or CL 5000 color printers? Thanx
-=Good Selling=-
5 Yiddish Words That Remind Me Of Sales Reps Part 2... Oy Vey!
"The heaviest thing in the world is an empty pocket."
Yiddish Proverb
Translated to sales...
"The heaviest burden a sales rep can carry is an empty sales funnel."
In driving home a serious sales point, I made conscious decision to bring in some of my Jewish heritage into 5 Yiddish Words That Remind Me Of Sales Reps... Oy Vey!
- Get off your Tuches and start prospecting!
- If you fail to prospect you will have Bupkes at the end of the month
- Tenured sales reps who feel they don't need to prospect any longer are Shmendriks
I am forever grateful to my heritage. From my grandparents through to my parents, a series of life-long lessons were instilled or should I say drilled into me.
Believe in yourself as this creates your reality, as the famous Yiddish expression goes, "Tracht gut vet zein gut – Think good and it will be good.”
LIFELONG LESSONS
Passed through time from my family to you...
BUILD A REPUTATION FOR INTEGRITY AND HONESTY
Growing up with a Rocket Scientist for a father, the first question asked when he got home from work, "So, tell me son and be honest, did you complete your homework?"
Being raised with an 'Ivy League' educated father was pressure all by itself. That single question became the measuring stick throughout my early years. This is what I took into my sales career as honesty and integrity got me to where I am today. There is no greater temptation to cheat than in a business setting where one can earn massive amount of profits. As a sales rep if you can overcome this great temptation, you will reach a high level of character, one in which others revere. Your clients, fellow team members, management and future clients will covet what you have to offer. When you are honest, your business grows.
BE HUMBLE, ACCEPT AND ENCOURAGE CRITICISM
I ate a tremendous amount of humble pie as a kid. I had to learn how to accept and deal with criticism, as school wasn't my favorite thing to do. Pride, ego and fear get in our way of success. We all make mistakes and never think you're always right. Accept and encourage criticism, especially from those who know business better than you.
Some of my best sales ideas over the years have come from my clients, centers of influence and my mentors. I realized the wealth of information I had sitting so close to me. I see so many in sales who fail to capitalize by listening to their clients or even asking for help. This is a big mistake. Be humble, be genuine, take action on suggestions, and accept criticism, as you can greatly improve your sales career.
YIDDISH WORDS THAT REMIND ME OF SALES REPS, CONTINUED
The Yiddish language is a fabulous source of rich expressions, especially terms of endearment, complaints and insults. Sounds like a day in the life of a sales rep!
Let's get this started...
Far gelt bakumt men alts, nor keyn sechel nit. Money buys everything except common sense. Trust me on this one, if a sales rep could finance common sense they would, oy vey!
KIBBITZ - Walk into a sales bullpen from 7:45 AM to 9:00 AM on most days and listen to all the sales reps discuss non work related chitter chatter. "Hey Bob, did you catch the football scores from the past weekend?", "Saw a great movie last night, you ought to check it out." Small talk amongst team members is healthy but get to work and stop the kibbitzing! You just lost an hour of productive work time. Sales professionals pay attention to what's important now, growing their business and taking care of their clients.
SCHMOOZE - Listening to a sales rep schmooze a client they haven't seen for quite some time is hilarious. You wouldn't have to schmooze if you made a conscious effort to maintain a healthy, proactive business relationship. This is what sales professionals do best!
TCHATCHKE - All the company branded USB devices, calendars, pens and notepads... stop it as your clients have enough of your Tchatchke's or crapola! Sales professionals continually educate, engage and excite their clients by building rock solid business relationships, based upon no gifts but what they bring to the business table which is themselves.
SCHLEP - “I had to schlep through traffic for over two hours for a meeting with that guy and it lasted only 15 minutes, OY VEY!” Suck it up sales reps as this stuff happens. A true sales professional will find a positive twist in those 15 minutes.
NUDNIK - Do not allow your clients to view you as a nudnik, a pain in the ass, nagger, and nuisance! Sales reps who consistently bring zero value, take their clients for granted but expect them to continue to do business with them are nudniks. A true sales professional builds a relationship plan and with consistency delivers on their promises.
PEOPLE TRYING TO DEFINE YIDDISH WORDS
Let the accolades begin... I wish you all well as you have been educated on a bit of my heritage as passed down through my family.
I feel strongly we all can learn from each other, our heritage, our upbringing, our friends, family and more importantly; our clients. With this I say...
L'CHAIM AND MAZEL TOV - Let's all lift up our business glasses full of clients and prospects; repeat after me... L'Chaim (to life)! Mazel Tov or congratulations as you continue to develop into the sales professionals I know you all can be.
ONE LAST MEMORY FROM MY CHILDHOOD
Growing up in a Jewish household with all sisters, my dad and I were purely outnumbered. As we all got older, there was two things my mom cared about more than anything else: marrying my sisters to nice Jewish boys and where we all could find a good Chinese restaurant on Christmas Day. All I can say is we found the Chinese restaurants without a problem!
I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way!
In 2016, I was recognized by ENX Magazine as, “The Difference Maker,” as someone who is making a difference inside the B2B office technology sector. I am passionate about helping sales reps succeed in creating their online brand image.
You can find more advanced training material inside the Social Sales Academy website.
I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Social Sales Academy and on my podcast by clicking on Selling from the Heart.
This Week in the Copier Industry 15 Years Ago, The Third Week of February 2003
Going back 15 years never seems to amaze me. Ricoh 1224C, Panasonic Copiers, Danka, Ikon, Imagistics, eCopy, it's all here. Enjoy the popular threads from way back in 2003!
Xerox n Canon updates
l6ppm printing at an interpolated 2,400dpi resolution. The Phaser 8200 also features a powerful 500MHz processor, allowing it to handle large flies without losing performance. The Phaser 8200 series consists of four models, with the top machine going for $3,999. Canon ships Color imageRunner C2058 This recently launched color multilfunctional replaces the Color imageRUNNER 2050 in th product line. Sold as a printer, copier, or copier-printer, the 2050 is targeted for office color users (Canon
Topic
Ricoh 1060 versus Canon 5000 i
I have some good info , but am wondering if anyone out there, perhaps someone that sells both, could compare and contrast the differences between these two models, besides the obvious speed difference? I am getting killed on price, some of which is to be expected with the speed and capacity differences, but am looking for some good meat I can use to put into a side by side comparison. Also, while I know the Canon has a 5.1 GIG hard drive standard, the Canon dealer is telling the client that
Topic
Ricoh vs Ricoh
Does anyone know if there is any written or unwritten rule about how two competing Ricoh companies are supposed to compete against each other? I was in a deal and worked it for 3 weeks and beat out Canon, but then Ricoh direct got involved and not only beat my price, but destroyed it and now if I chooose to get it, if I can even get there, there is no money to be made. THANKS
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Re: Ricoh vs Ricoh
There is a code of ethics between Ikon, Savin, Gestetner, Ricoh US and I believe Dealers. We have been told, to DMAP Register every account during the sales cycle. This way, the others have to back off. I know this is not alot of info, but I am sure one of us has to have something in writing.
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Re: I hope it's not true
Current acting head of Ricoh US is Tom Salierno who is the past President and COO of Savin and the current head of Direct Sales Divisions. All Ricoh personel have been asked not to comment on the allegations.
Topic
Weekly Factoid Copier Sales Discounts
Weekly Factoid - This Week's Topic; Average Discounts (Changes Weekly - last changed Jan. 28)Average discounts for connected multifunctional devices ranges between 21.4% - 23.4% depending on the speed of the device. Want to read about other exciting...
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Re: Ricoh 1060 versus Canon 5000 i
How much does Global Scan cost??? We are having it launched tomorrow to our dealership. THANKS quote: Originally posted by Mike: If this has the E-Copy server on it there is no way they can match your price. If possible explain how we have nothing velcroed to the machine. If this machine is lower it could also be a demo. Now that we have Global Scan there is no way we should be beaten and my price is always lower than Canon and it has a fair amount of GP. Also your price is lower for any more
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Re: Ricoh vs Ricoh
Thanks for the info. That is just it. I have them registered DMAP already. Is it possible that the other Ricoh dealer thinks they can get to that price and has not checked to see if they can get them registered, or do they have access to some incredible pricing that I cannot get??? I mean their pricing is right at DMAP cost. It is ridiculous
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Re: Ricoh vs Ricoh
It all depends on the financial strength and the volume of boxes moved that will determine what the dealer buys at. I have had to be very creative on some sales to make a few dollars and push the envelope of what Ricoh offers and how it is done, I will not reveal them on this site, because one of my competitors is a member on this site (I can't give all my secrets away). Howevef youme an email, I can hopefully help you. Art
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Re: 1224 not energy star complient?
Lee, If you read the last page of the 1224 Ricoh or savin brochure it is stated that the 24 is not energy star complient. Just to be clear the 1232 is stated to be complient.
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Re: I hope it's not true
I hate to see even the worst person in the world accused or guilty of something like this. But on the bright side, now that Ivy will be gone, we might get someone in who is more Ricoh friendly instead of Savin, Gestetner friendly. I know we are all one big happy family, but you have to admit that Ricoh dealers have been getting the short end of every stick since Ivy has been on board. Now maybe the tide has turned
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Re: Seperator Pages?
job is 1-3 page print jobs you add almost $2,100/year ($6,300 over 3 years) If you use colored paper stock the costs go up another 30%. Information compliments of David Sweetnam, Director of Research for BERTL. All that having been said, if you still want an answer, I would call Jeff Weinstein, High Volume District Sales Manager for Ricoh. He is the product manager for the 1075, 1085 and the 1105. His number is (714) 566-0641.
Topic
I hope it's not true
contact and child endangerment, said Lt. Jeff Paul, spokesman for the Morris County Prosecutor's Office. Ricoh Corp., a 39-year-old U.S. company with headquarters in West Caldwell, is a diversified office-automation equipment and electronics provider with annual sales in excess of $2.2 billion. Ivy, who was arrested Feb. 10, was accused of sexually assaulting an 8-year-old girl in his care. He also was charged with having sexual contact with a girl, now 18, between 1992 and 1998, Paul said. A third
Topic
Bright Spot for Color Wide Format
change their message; Concern about "keeping up with technological change" is also on the decline, so shops no longer see the need to acquire the latest and the greatest in order to be competitive; Prepress-related processes like preflighting, working with PC files, and PDF workflow are sharply declining. "Increasing sales personnel" is decreasing as a sales opportunity at the same time that "working with print brokers" and "partnering with other graphic arts firms" is on the rise. When it comes
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Re: Bright Spot for Color Wide Format
, every new sales opportunity is a blessing. But, if you’re a print provider, you may not be thrilled about your clients and suppliers buying their own equipment. Look for finishing services to make up for some of this lost work. Finishing is one arena most would rather leave to the printers, so they may not be losing as much business as they thought." Highlights Include Among creative professionals, commercial photographers reported the highest interest in wide-format printers with 11% planning to
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Re: Ricoh 1060 versus Canon 5000 i
If this has the E-Copy server on it there is no way they can match your price. If possible explain how we have nothing velcroed to the machine. If this machine is lower it could also be a demo. Now that we have Global Scan there is no way we should be beaten and my price is always lower than Canon and it has a fair amount of GP. Also your price is lower for any more 1060 since they would already have Global. With e-copy they have to but it everytime!
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Re: Aficio 3006 Copy Counter/Dev Counter
Lee Rummage may kill me when he finds out I know about this, but here goes anyway. Officially, I think this is called factory SP mode. It looks like regular SP mode for the most part, but you can make changes here that you can't make anywhere else, such as going from dev. to pages again once it's been changed. You can even change the machine serial number, though that would be a rare need. This mode is usually reserved for Ricoh regional service managers and other such Ricoh personnel. To
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Re: Presidents Day 2003
Art, did you ever think it was the competition that might be plowing you back in? Also, you can use this time to hit 1000 posts, and give us a chance to get ahead of you in sales!
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Re: I hope it's not true
I am very sad to read this. Jim is finished I am sure. If he did do what he is accused of he very well should be. If he is a victim or false alligation he is still finished as head of Ricoh. Thanks to all you guys and gals for being here for me with laughs, info, solutions, encouragement, and yes even the sad sad news like this.
Topic
Which one?
I have a customer that called me yesterday. They are getting a solution from Laser-Fiche that requires a scanner. Laser-Fiche has built the deal with either a Ricoh IS330DC or a IS450DE scanner. My customer thought they could save some money by getting the scanner from me instead of Laser-Fiche. My question is, they are going to be scanning approximately 3,500 pages per day. Will the IS330DC be able to handle this volume?
Topic
Variable Data Printing
taken from large databases to a print engine without losing any speed. If you are interested in variable data printing, you can expect the vendor to provide the software that makes the conversion and places the inserted text in the right position. You may be lucky enough to get off-the-shelf software, but it’s likely the software will have to be customized to meet your requirements. Vendors such as IBM, OCE, and Xerox are dearly oriented toward this kind of back-office work. With personalization
Topic
State Government Leasing
Can anyone recommend a leasing company which will take a P.O. instead of having a lease doc signed. Ricoh has a state contract with Florida but it is in a special category and Ricoh has it as a DMAP program and left leasing up to the dealers. Ricoh will not take a P.O. like they do with GSA and the local county will not sign a lease document because the terms are not concurrent with state statutes so they will only cut a P.O. for each fiscal year. I believe Ricoh left us to hang out in the wind
Topic
High Volume Dictionary
Xerox Standard for Inserting print control statements. These are commands that are embedded by an application inside a print job that give instructions to the printer for modifying the format and layout of the job. DJDE’s commands are used to start a new page, change fonts, and so on, although its capabilities are limited in scope. DJDE commands are often embedded in Metacode. Metacode Metacode is a page description language invented by Xerox for defining laser printer jobs. It works by embedding
Topic
1045P printing from MAC
I don't want to sound like an uneducated salesman here, but is there any other way to print from a MAC without having the PS Option? I have a 1045 connected at a University Dental School with 23 folks printing from PC's and was not told about the one part time professor that has is own MAC. Now they say they're pretty sure they told me about him and I need to set it up. Ted, Graham and Art- Help Feeling Murphy's Law, John
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Does anyone have...
Does anyone have any RMAP Purchase/Maintenance Forms they would like to send us. We have been ordering them since mid-January, but haven't gotten any. Now, we are competely out. About 10 or 15 would see us through until we receive some from Ricoh...whenever that will be. Thanks. The address is Peters & Walker, Inc. 2516 W. Waco Dr. Waco, TX 76710 Again, Many Thanks Ted
Topic
Aficio 3006 Copy Counter/Dev Counter
Is there any way to change the display counter from Devs to Copies. The meter is already above 0, my tech is saying there is no way, but to be sure Ricoh would know better. Your help is greatly appreciated. Greg
-=Good Selling=-
Bank Achieves AP Process Improvement with Cloud-based Digital Workflows and Secure Document Storage
Bank Achieves AP Process Improvement with Cloud-based Digital Workflows and Secure Document Storage
Southeast National Bank implemented DocuWare, a modern document management solution, to digitize its own accounts payable process. The results: invoice approval time dropped from one week to a few hours positioning the company for future growth without the need to add staff.
Southeast National Bank (SENB) is a regional bank with 5 branches and 65 employees, offering a full range of banking services.
Requirements
For their accounts payable department, SENB relied on a time-intensive paper-based system of making copies and shipping documents between branches for approval. The bank was ready to improve their accounting processes and streamline their workflow, so they contacted their IT vendor who evaluated their processes and suggested DocuWare Cloud because it offered them the flexibility, security and the quick onramp time they were looking for.
Solution
Working with an Authorized DocuWare Partner, the bank’s workflow was evaluated and a simpler process was developed using DocuWare Cloud. Employees were brought together for a training session and everyone quickly got onboard. Today, invoices and other accounts payable documents are routed through a digital workflow and approval process using electronic stamps. DocuWare interfaces with the bank’s general ledger software, Phoenix, and an accounts payable software, Banktel Systems, to streamline the entire process.
“When our vendor recommended DocuWare Cloud, we thought that was a good fit for us because we are very comfortable with the cloud software model and the security it offers our information,” said Don Schlorff, CFO and COO of Southeast National Bank.
Benefits
The bank’s entire accounts payable process changed for the better. Their old process was labor and time-intensive requiring them to make copies and ship them from branch to branch. Today’s process is very transparent and invoices are never “lost” in transit or left on someone’s desk.
“Our invoice approval process used to take a week, now it’s done in a few hours. Time savings is the biggest benefit DocuWare Cloud has brought us, plus knowing that our process is now so much more efficient, secure and searchable,” said Schlorff.
With DocuWare in place, Southeast National bank is positioned to grow without needing to add more staff. Additionally, the accounts payable person has been able to take on other responsibilities, allowing the company to leverage their human resources.
Conclusion
“DocuWare is so flexible it could really do anything; we started with it in the accounts payable department because moving to a digital system is what had to happen. We have been very happy with the results and will look for other areas where DocuWare can streamline our processes,” said Schlorff.
DocuWare Corporation | 4 Crotty Lane, Suite 200 | New Windsor, NY 12553 (888) 565-5907 | www.docuware.com
Relationships, Change in a Pull-Economy
That is my explanation of the Push-Economy becoming the Pull-Economy.” RJS
How will customer relationships change? Here’s my thinking.
In the product pushing sales environment of the past, the customer was sought after, courted and the seller of the product based their customer acceptance on the relationship they created with the buyer. In a Pull-Economy the buyer becomes the hunter the buyer forms relationships based on their experience in acquiring what they desire. A Pull-Economy removes the power from the seller and gives it to the buyer. The Pull-Economy redirects the search from sellers searching prospects, to sellers becoming prospects to buyers. Today choices are easily identified, researched, and acquired so, the need for the pushing of products through outdated selling strategies or marketing strategies of the past is diminishing greatly. The challenge will be for resellers to determine how they respond at the intersection when their products become more of a commodity or are no longer near as valuable to the marketplace as they once were. In today’s innovative world many organizations and industries will find themselves at this intersection.
Here are a few quotes I penned as warnings to how one’s greatest perceived or actual customer relationship assets can prove to be inconsequential as your customer discovers the new innovator who changed the game.
“You can be the vendor with the greatest relationships and lose to the new unknown competitor who delivers a better experience.”
“You can be the vendor who answers the phone in two rings and lose to the new unknown competitor who doesn’t even accept phone calls.”
“You can have been recognized as the markets greatest service provider and lose to the new innovator who redefines how your product is serviced.”
“Today It’s not the competitor we know and believe we can beat that should concern us. We must be vigilant to look to our imagination for the new competitor coming from places which were once unimaginable.”
The passion organizations have of their greatness must be balanced with the reality of how the marketplace accepts the greatness of what they sell. Think about how many organizations believe that the reason for their success is their great relationships. In 2018 this could be a dangerous strategy for the continuation of their prosperity especially if their deliverable is declining in customer needs and appreciation. In these new innovative times, the patience customers used have in remaining in the old way based on great relationships is quickly eroding.“The new way’s momentum is fueled by the old way’s stubbornness.”
Today’s customer wants relevance, and more importantly, they now can seek and define on their own what they determine is relevant. Customers have the tools and the means to seek alternatives to what they once desired with little or no human intervention. Customers are building digital relationships based user experiences, and from their, they determine the value of the human component. Those organizations who can integrate with their customers over interrupting them will prevail. Today it’s not just sales and service organizations who have the availability of data mining to guide a decision processes more and more end-users are preceding their vendors in their own data mining. They are searching for solutions without involving their current vendors and forming new relationships from what they've discovered.
When organizations or industries are going through disruption, many spend more focus on what I call “Relevance Convincing” They convince themselves and their industry peers that what they manufacture or deliver still has the relevance it once had regardless what the marketplace decided. Instead of investing in diversification or even re-inventing the how of what they do, they instead re-invest, and some even double down in the hallucinations of their past greatness. The pioneer or innovator re-invents the past or brings the future to the present. Innovators bring a new delivery system for the customers desired outcomes. SMB resellers must leave the emotional baggage of yesterday’s marketing strategies behind them. Those outdated strategies which attempt to make relevant what customers themselves have decided is irrelevant or is quickly declining in its relevance.
As yesterday’s products become more user-friendly and require less and less human intervention, the relationships will continue shifting. Organizations who have lived and benefited by the decades-old Pull-Economy must reinvent their methods of courting customers in the new Pull-Economy. One thing will never change regardless of any economy, and that is this; your “Marketing must come second to your Remarkability and always remember your remarkability is at the mercy of its receiver.”
“Your marketing is about you cheering you; your remarkability is about your customers cheering you.”
R.J. Stasieczko
5 Yiddish Words That Remind Me Of Sales Reps... Oy Vey!
It's everywhere! Sales bullpens filled with sales reps complaining about lack of leads, crappy comp plans, too much paperwork, losing deals based on price; you name it they find something to bitch about. One could say it’s a completely natural part of the sales culture and comes with the territory.
Granted, some of the griping may be legitimate, but you'll never hear sales professionals complain as they are laser focused on finding solutions to help achieve their client's initiatives. I get it, venting makes sales reps feel better though it rarely helps their sales numbers.
WHO'S WORSE ON THE COMPLAINING SCALE?
Who do you think ranks hire on the complaining, whining and moaning scale; a sales rep or a Jewish grandmother? I should know as I have witnessed both in action.
Jews have a long, proud and stereotypically history of whining and complaining (aka, "kvetching"). It's wrapped up in their DNA. They enjoy complaining about all sorts of things, whether it's Hypochondria, having to go to work, having to come home from work, paying too much for something, paying too little for something and then worrying it's not good, friends' bad habits, Jewish mothers thinking they aren't good enough, or the worst, mothers themselves thinking their children aren't good enough (oh lord can I attest to this one).
Sales reps chitter chatter, their moaning, groaning and bitching is no different. "Why does Bob always get special treatment?", "Can't get anyone to return my calls", "Our prices are too high", "Our competitors are killing us", "We don't get enough support", "No one is returning my calls".
MAH-JONGG, MY GRANDMA AND COMPLAINING
Listening to sales reps moan, gripe and bitch reminds me of my younger days and the summers I spent in New York City with my grandparents. The only thing worse than listening to sales reps complain was experiencing my grandma and three old Jewish ladies playing mah-jongg as they complained about all of their ailments or better yet, talking smack about family members.
For those not of Jewish faith and wondering, "Where is Larry going with this?" allow me to humor you with a little twist from an old Jewish comedian Marty Allen.
The Italian grandma says, I'm tired and thirsty. I must have wine.
The Scottish grandma says, I'm tired and thirsty. I must have Scotch.
The Russian grandma says, I'm tired and thirsty. I must have vodka.
The Jewish grandma says, I'm tired and thirsty. I must have diabetes.
What would a sales rep say?
YIDDISH WORDS THAT REMIND ME OF SALES REPS
My grandma would always tell me...
"Quit your kvetching and get over it"
TUCHES - Get off of your lazy butt and start prospecting! What are you waiting for? This is part of your job, now get to work!
SHMATTE - You come to work wearing business attire but your online appearance looks like you're wearing Shmatte or ragged clothes. Pay attention to how you dress online as you never know who may be window shopping for a new sales rep.
BUPKES - When you can't refresh your client base and you haven't prospected in months or in some cases years - You've put virtually no effort into developing new business, guess what? You are left with bupkes at the end of the month... nothing, zip, zero, zilch, not even a matzah ball!
SHPILKES - Walking into a new meeting with a C-level executive without being prepared and they notice you have shpilkes... nerves! Oh, would l love to be a fly on that wall!
SHMENDRIK - Seasoned, tenured sales reps with massive inflated egos who haven't prospected for months, OOOPPPS I meant years are Shmendrik's, fools! I would love to see the expression on their ego inflated faces as they are asked to articulate the value proposition they use for prospecting.
Bonus Time - One last Yiddish word for all sales reps, a true classic...
SPIEL - When you meet with a new prospect they don't want to hear your spiel... Your long winded sales presentation around how great you are, how great your company is and all the promises I know you'll break. Make it about them! Show them how much you know and care about helping them.
Schlemiel! Schlimazel! Oy Vey!
ADVICE TO ALL SALES REPS FROM MY GRANDFATHER (Zayde)
My grandfather was a self-educated man. He dropped out of school early to help support his family. He stressed to me you must have "Chutzpah" in order to succeed out in the real world.
He went on to say... "Each time you face your fears, you make a deposit into your chutzpah account." The battles in life whether won or lost produce more chutzpah.
Passed down from my Zayde to all those in sales... Chutzpah seasoned with charm translates as enthusiasm. Charm strengthened by chutzpah reminds your clients and prospects you have a respectable, professional purpose. Loaded with both, you can win and sell with confidence. Quite frankly, who wouldn’t want that combination?
I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way!
In 2016, I was recognized by ENX Magazine as, “The Difference Maker,” as someone who is making a difference inside the B2B office technology sector. I am passionate about helping sales reps succeed in creating their online brand image.
You can find more advanced training material inside the Social Sales Academy website.
I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Social Sales Academy and on my podcast by clicking on Selling from the Heart.
Memoirs of a Copier Sales Person "Slump of Slumps"
I'm proud and excited about starting my thirty-eight year in down the street aka SMB copier sales. Needless to say, the start of 2018 has not been terrific in fact I'm probably off to one of my worst starts ever.
I guess I could call it the perfect storm. Right after Christmas I took two weeks to recharge the batteries and get ready for 2018. It's a great time of the year just to stay at home, kick back and enjoy relaxing. Nothing to do and no where to go can be a great salvation. But that was not the case, I contracted some type of Jersey cold/bug that knocked my ass out for the two weeks of vacation and another entire week. It was about four weeks before I felt better.
I don't care how good of a sales person you are, four weeks out of action is going to hurt.
One thing that I've learned in sales is that you always need to be prospecting. Now one is going to prospect for you and you can't count on leads suddenly appearing out of thin air. Always remembering that winners make things happen and losers wait for things to happen.
During the last two weeks I've been able to re-build a pretty decent pipeline. If you've been in copier sales for a period of time you'll have experienced "the deep freeze". That's when your pipeline continues to fill, you have plenty of meetings, and more opportunities that you can shake a stick at. But you can't close a deal or get those deals to move forward. It's not that the clients are buying from some else it's more like every deal is stuck in a time warp. However, you still continue to add additional opportunities each week.
I've been in these cycles before, they suck! But there's not much work you can do but keep stepping up to the plate and take your swings. Sooner or later the cup of opportunities will runneth over and you'll be writing plenty of orders. Geesh, I'm hoping that going to be next week, because I've only got two weeks left in my month 
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We all go through slumps, some minor some major, and some you have no control over. It's our job to continue to work hard, work smart and never stop prospecting. Thus, if you're ever in a slump, what I can tell you is that slump will end, can't tell you when, but what I can tell you is "the harder you work the luckier you will get".
Have you experienced a sales slump, if so would love to hear about it and how you came out of it. Hit up the reply and tell us!
-=Good Selling=-