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A Recent Copier Appointment That Went From Bad to Good

My second appointment of the day proved to one of the most enjoyable appointments I've had in recent memory. It was with an existing account that was in the last 3 months of a 36 month lease for an A3 color MFP. The account only has one, but so do most of my accounts. I'd like to say I flourish with onesies and twosies.  

Just a tip for some of you that may be new in the copier business. When quoting leasing always lead with a 36 month lease.  There are two well maybe three reasons for that. One, is the upgrade time comes around a whole heck of a lot sooner than 60 months. Two, if you have to drop price then drop by the lease term for the lower price. The third reason is if your dealership has auto escalators in the maintenance and supply agreements. 

Right, back to our meeting.  

Everything was going quite well with presenting the reasons for upgrading to a new A3 color MFP. We reviewed the ROI, their existing annual costs for thier lease, the existing annual cost for the maintenance agreement. Heck I even developed a spreadsheet as to what thier annual costs would be if they did nothing (always have a back up plan). 

Like I stated all was well until one of the two clients shot me a question about the color print quality of existing Ricoh A3 MFP.  He stated we've had a couple of issues with color quality and is the Ricoh quality suppose to have a "muddled" appearance? I though okay where is this going, perhaps they weren't happy with the quality of the Ricoh?

Within a few moments the one client came back to table with a color 11x17 document that was printed from an Excel spreadsheet.  Sure enough the colors not consistent, not vibrant, and had a lot of whiteness in the color. The client then stated that this document was printed back in October and then showed me another print that was perfect that was printed in December.

Okay, at this time I thought it was best to tell them about my back ground as tech back in the eighties. This story got a few chuckles and lightened the seriousness of the print quality for now. This existing client has many wide format ink based printers (can't tell you anymore), I explained that wide format printers only have two consumables which is ink and printheads, correct?  Both agreed and I then went to explain how the print process works with laser based MFPs.  I went into depth about how the process works for printing and then explained the major consumable components of the MFP. The last component I spoke about was the color transfer belt and how that works. I stated that most likely the transfer belt had failed and the replacement belt solved the issue (yes, I was patting my self on the back). 

The client then stated that a tech never replaced anything and the MFP had fixed it self.  Okay, I went back to muddled print and the client confirmed it was printed back in October, and the other print was from December and no service had been rendered.  Now, I'm thinking about whiteness in the image, I picked up document and I asked the client if they ever had any humidity issues in the building? I explained that humid paper can sometimes cause poor print quality. The other client (he was doing a great job at listening) then asked the guy when was that document printed? He stated October, and said do you remember what happened in October? I saw the other client nodding in agreement.  

Let me back track a bit. When I pulled into the lot, one of the items that I noticed was that some trees where recently cut down by the building. I was then told about a tree that had crashed through the roof during a storm in October.  I was like well there's the reason why you had the poor print quality and the MFP fixed it self. Not damp or humid paper means great color quality. Boy was I relieved, I nailed it with on the second attempt! 

There's some additional quoting that has to be done in the next few days. I feel that my knowledge of the print process, the ability to explain the process and to have an idea of what might be wrong made then feel comfortable that another Ricoh MFP is in thier future.

After leaving the account and heading back to the office my thoughts were centered about what if. What if a new rep had to go to this account? What if they did not know the print process, what if they couldn't find the reason for the poor prints? I'm not trying to toot my own horn. What I do know is that 80-90% of the reps that I go up against could not explain the print process, nor would they have any idea of what is wrong.

Thus, you could have the super sales skills, and the best coaching in the world and it would not have mattered because you're trying to sell something that you have no clue how it works.

I would urge all of the newbies to learn more about the print process and each component so that you could explain the process of color print if you have too.

-=Good Selling=-

Master Service Providers Face New Competition

Most MSP technology resellers who are increasingly delivering IT Security Services, understand they will outsource the heavy lifting associated with IT Security, compliance, and education. I think the time has come that there will be a new competition which will challenge Master Service Providers, especially those with limited resources. Two thousand nineteen will be the year of new options and game-changing competitors. Some will re-invent themselves becoming the new competitor, and some will struggle and fall victim to changing times.  

It is the talk of the town, IT security; it's training, its compliance, and its need to be taken seriously. Technology re-sellers from all channels are littering their websites and marketing material with those two words, Cyber Security.

I think the whole of business is aware of the need to get secure, from both internal and external threats. There will be security providers coming out of the woodwork. There will also be organizations with proven security deliverables of their own, who will begin to look at expansion through channel distribution this creates the new threat to Master Service Providers.

Here are some of my predictions. Organizations such as ConnectWise and other PSA providers increase their security offerings. The largest Master Service Provider, Continuum will expand its security offering, their deep pockets and huge MSP customer base will give them a significant advantage over the small Master Service Providers. However, Resellers will see large enterprise corporations such as ATT push themselves into the SMB space with IT Security offerings, ATT’s motive with last year’s acquisition of Alien Vault. We should not dismiss our friends at Amazon, Office Depot, or even those large V.C. backed software conglomerates. Also, some in the print Services business will diversify into IT security or form relationships with IT Security Platforms inside or, outside of Master Service Providers.   

Many understand the value of delivering IT Security so, current providers void imagination will be surprised by their potential replacements. Remember, no one ever believed that Amazon would own the cloud five or six years ago, and those who bet against that lost the bet.

The extremely high cost required for building IT Security Platforms which would attract resellers will take organizations with both substantial revenues and profits giving the advantage to those organizations with massive customer bases, customer bases which are the same as the MSP. New Security providers are courting the SMB customer, and the severe consequences related to IT Security will open the door for customers to evaluate their current service provider abilities. Most Managed Service Providers understand their customer relationships are only a component of their deliverable. Great relationships do not prevent IT disasters, or IT security threats, and will quickly be traded for the better abilities of the new provider.     

I think many MSP’s are smart enough to understand if they are outsourcing to a Master Service Provider and the Master Service Provider is then outsourcing what they initially outsourced to them; the end-user will pay the higher cost. It will be interesting to see how the market evolves and how master service providers will define their deliverable in the ever-growing security-minded market place.

In Closing;

All those in technology must be open to new possibilities. What seemed perfect just three years ago should now be thoroughly questioned.

In the IT Security deliverable it's important to frequently look behind all relationships to re-evaluate the providers capabilities.

I am looking at organizations who can help TEASRA resellers help their end users navigate the security landscape. I believe with an open mind to possibilities, TEASRA will discover those who will challenge, change and replace, what needs to be challenged, changed and replaced in the delivery of IT Security.

After all,

Status Quo is the killer of all that will be invented, and Status Quo in IT Services - is the greatest threat to your IT Security.  

Stay secure

Ray Stasieczko  

Behind Every Great Sales Professional You'll Find A Coach... Who's Your Coach?

“Champions play as they practice. Create a consistency of excellence in all your habits.” –
Mike Krzyzewski 

Kobe Bryant and Michael Jordan had Phil Jackson. Tom Brady has Bill Belichick. What's the common denominator?

Coaching benefits professional athletes, so why don't more in sales leadership, sales management and in sales have coaches?

Tom Brady, the New England Patriots quarterback credits much of his passing success to Tom Martinez his former quarterback coach. He worked with Brady to refine his release and improve his throwing technique.

  “Mechanics should be coached on a daily basis, and I don’t know that it is. It’s like Tiger Woods’ golf swing or Michael Jordan’s free throws,” 
Tom Martinez

Atul Gawande a surgeon and writer for the New Yorker Magazine gave a TED Talk titled: Want to get great at something? Get a coach.

Sales success tends to mask deficiencies. With the assistance of a coach, sales professionals can take what they do to higher levels. 

"Investing in yourself yields the highest return on investment."

GREAT COACHES GET ATHLETES TO BELIEVE IN THEMSELVES

Great coaches inspire their players to do more than they think they can. They stretch their limits, beliefs and challenge them along the way. Phil Jackson built up Kobe Bryant and Michael Jordan. Bill Belichick has built up Tom Brady's self- esteem rather than undermine it. These coaches don't praise mediocre effort. What they do effectively is practice catching elite athletes doing things right. They don't get caught up playing head games leaving these athletes questioning their abilities.

How do sales professionals improve?

How do sales professionals get better at what they do? 

How do sales professionals become even greater?

"The simplest things are not simple"

There may be a fine line between a good coach and a great coach but they can make a world of difference to professional athletes.

Can the same be said inside the sales world?

Great sales coaches...

  • Are effective communicators
  • Are compassionate
  • Have a passion for sales
  • Are heartfelt and genuine
  • Are true leaders
  • Are practitioners

THE CHALLENGE

How do sales professionals become better at what they do?

I believe sales professionals are capable of managing their own improvement. Why? Because they've developed habits of thinking and learning.

However; somewhere along the way some stop improving. They stop doing the small things.

"Great coaches reenergize the small things"

A challenging question... What makes a great sales manager versus a sales leader or coach? I'm not here to bash on sales manager's as they play an important role, however; I'm here to challenge the status quo in how they grow, nurture and enhance the lives of their sales team.

“Management is transactional, while Leadership is Transformational.” 
Brian Tracy

The challenge inside many sales teams - great sales reps often times get promoted to sales managers. One huge issue is most promoted sales managers are familiar with the transactional side of the business as this is what their sales mindset is accustomed to achieving. This is polar opposite of transforming and leading others in order to achieve results.

Sales managers who lack leadership qualities fall into the habit of managing off of to-do lists, activity reports and a "what will you close mindset?"

WHY A COACH?

Phil Jackson and Bill Belichick are leaders and exceptional coaches as they enhance the lives of the athletes around them thus achieving outstanding results.

  • Coaches and leaders spend more time listening and asking questions.
  • Coaches and leaders invest serious amount of time observing.
  • Coaches and leaders are support outlets in assisting to develop growth plans.
"How many in sales today can honestly say their sales manager is a great sales coach?"

A great sales coach provides insight to build up sales professionals by:

  • Providing and personally assessing strength and weaknesses
  • Challenging thinking and assumptions around personal growth
  • Supporting and encouraging open communication
  • Driving results through written action plans and daily practice

A sales coach leads sales professionals to constantly be improving, never accepting mediocrity

Top performance sales professionals do things differently than their average peers: they invest in themselves. They continually hone their craft. The best-of-the-best take it to heart and to the next level, they hire a coach. 

WHO'S YOUR COACH?

The best personal trainer in the world can’t improve a person’s fitness if the individual is not committed. A coach can be an incredible asset to someone who is committed to getting better.

"The more success an individual achieves, the more pronounced their blind spots become. "
B.Formato

I ask all of you to think about the following:

  • Who's helping you to define your sales goals?
  • Who's helping you to build an action plan?
  • Who's giving you direct advice to help you get to the next level?
  • Who's challenging and encouraging you to take ownership of your own success?

If you are serious about getting better, a coach should be in your future. There is no shame in asking for help. You never know what a fresh pair of eyes can see for your sales career, so why not seize the opportunity to be held accountable and become better? 

The investment you make in yourself could pay huge dividends. Growing sales is hard. It takes new ideas and fresh energy. I'd like to be your coach!

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterSocial Sales Academy and on my podcast by clicking on Selling from the Heart.

 

 

This Week in the Copier Industry 10 Years Ago, The Second Week in January 2009

Enjoy these threads from ten years ago this week!

Weekend Copier Notes from 1/11/09

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replacement was named for Tod’s old job. - In an effort to gain its customers back from IKON (which was acquired by Ricoh), Canon Business Solutions launched the “War Chest” program, giving sales reps ability to pay for up to 9 months of a competitive lease, - A year after being booted from the program, Canon announced that it is once again part of the U.S. Federal Government GSA contract for copiers. This will allow Canon to again sell to U.S. Federal Government. - The chairman of Canon, Fujio Mitarai
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Konica Minolta Launches Optimized Print Services Program

ORLANDO, Fla. - (Business Wire) Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced its Optimized Print Services (OPS) program, an innovative new managed print services offering that saves customers time and money by revolutionizing how they manage their printers assets. The fully customized one-stop print services solution – part of the Konica Minolta Business
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Konica Minolta Introduces bizhub 751/601 Series of Black-and-White MFPs

costs to help boost their productivity,” said Kevin Kern, vice president, marketing, Konica Minolta Business Solutions U.S.A. Inc. “These new monochrome office systems have been designed to specifically provide large corporate workgroups and departments with a cost-effective document resource for all their printing needs.” Functional highlights include: Konica Minolta’s exclusive Emperon® Print System; fast, flexible scanning up to 75 originals per minute (opm); an all new look and feel similar
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New 50ppm Color printer from Ricoh?

50ppm color laser. Few thoughts, if this is coming to US market, they need to get a fiery on this. Oki is discontinuing their C9800 which leaves maybe one (Xerox), color laser printer (A3) with a fiery. Id anyone knows of any others on the market, I'd like to know about it. I know I could place a quite a few of these in a short amount of time, if they had a fiery. Art
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Re: Ricoh Introduction of the Ricoh Aficio MP C2050/C2550

quote: Anyone selling these new Low Volume B2C Models? With the Rocket Launch and focus that Ricoh placed on these new Products, I thought they would sell better. It sounds to me like you're not a "down the street" rep. The timing for the release of the product missed the mark. It should have been earlier in the year. Double Holidays Thanksgiving and the doom and gloom on the news has killed commerical sales, at least here in the NE. I'm suprised that Ricoh has no trade in promos for any of the
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Canon U.S.A. Honored with “ MFP Line of the Year” and Six “Pick” Awards from Buyers L

imageRUNNER 3235i for Segment 3 Monochrome MFP, the Color imageRUNNER C2550 for Segment 2 Business Color MFP, and the Color imageCLASS 9170c for Small Workgroup Color Multifunction Printer. “Canon is honored to receive these prestigious accolades and awards from Buyers Laboratory for our ability to provide customers with innovative products that greatly improve the end-user’s experience,” said Sam Yoshida, vice president and general manager, Marketing & Field Sales, Canon U.S.A., Inc. “These awards
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This Week in Canon

- Canon announced more management changes. Tod Pike, who was in charge of the wholesale side of the office equipment division, and then of Canadian operations, was named President of Canon Business Solutions, which is the retail, or factory direct branch side of the company. He will report to Joe Adachi, CEO. Under Tod will be Dennis Uhniat, Executive VP. No replacement was named for Tod’s old job. - In an effort to gain its customers back from IKON (which was acquired by Ricoh), Canon
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New 50ppm Color from Ricoh

50ppm color laser. Few thoughts, if this is coming to US market, they need to get a fiery on this. Oki is discontinuing their C9800 which leaves maybe one (Xerox), color laser printer (A3) with a fiery. Id anyone knows of any others on the market, I'd like to know about it. I know I could place a quite a few of these in a short amount of time, if they had a fiery. Art
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Canon reveals latest addition to imageRunner line

Canon announced the latest addition - the monochrome, multifunction 5050n - to its imageRunner line of printers today. The new imageRunner 5050n features Canon’s next generation imageCHIP system, print speeds up to 50 pages per minute and scanning speeds up to 65 images per minute. Targeted at businesses who want high volume quickly, the 5050n is equipped with standard network capability, a duplexing automatic document feeder, Printer Control Language (PCL) and Canon’s proprietary Ultra Fast
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Ricoh Introduction of the Ricoh Aficio MP C2030

Ricoh is pleased to announce the introduction of the new Ricoh Aficio MP C2030 Digital Imaging System. Built off of the Ricoh Aficio MP C2050/C2550 mainframe, the MP C2030 is competitively priced and is the perfect solution for first-time Color MFP buyers that require basic copy, print and scan capabilities. Out of the box, the device offers standard RPCS printing, G3 & LAN Faxing plus TWAIN Scanning capabilities for Windows only environments. For accounts that require PCL printing, the MP C
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Canon USA "With Six You Get Eggroll"!

Tuesday, January 13, 2009 Canon USA "With Six You Get Eggroll"! That's the first thing I thought of when I read the report from BLI, that Canon USA had won yet another "MFP line of the Year" Award. Kudos to Canon for winning six out of the last eight years. You guys are doing something right! George Carlin stated go here for rest of blog
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Tod Pike to Lead Canon Business Solutions

Tod Pike to Lead Canon Business Solutions Canon USA Inc. of Lake Sucess, N.Y., announced that Tod Pike will become president of its subsidiary, Canon Business Solutions Inc. Pike joins the subsidiary from Canon’s Imaging Systems Group, where he has served as senior vice president and general manager since May 1999. Before that, he was president of office equipment and executive vice president and general manager of the Imaging Systems Group at Canon Canada.
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NEW HV from Ricoh????

Is this the upgrade for the 1356PR0 or is it the same unit?? http://www.ricoh.co.jp/pp/pod/pro/1357ex_1107ex_907ex/
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Muratec C4000

I'm getting conflicting information on the Muratec C4000 in reference to LAN fax: Can this system LAN fax?
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Print Management

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We're starting to work on offering more cost per page total inclusive contracts. Where we supply the hardware and everything for x cents per page with a certain base commitment. I understand that in order to be successful at this, it might be necessary to offer some remanufactured HP printers and partner with some good supply sources to get the lowest possible TCO. Does anyone have any input on what HP printers might be a good fit for this? Thanks!
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Re: Ricoh Introduction of the Ricoh Aficio MP C2050/C2550

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Anyone selling these new Low Volume B2C Models? With the Rocket Launch and focus that Ricoh placed on these new Products, I thought they would sell better.
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Re: mpc2500

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The E3100 will be compatible with the MP C2800/C3300 and the E5100 will be compatible with the MP C4000/C5000. How does Ricoh scanning with Fiery printing sound?
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Document Management Software "Where do you stand?"

,"resultswin","width=500,height=400,directories=no, toolbars=no, statusbar=no, location=no, scrollbars=yes, menubar=no");popup.moveTo(Math.round(((screen.width/2)-250)),Math.round(((screen.height/2)-200)));}//returntruetoopenthefull-sizedwindowifthepopupfailedreturn(popup==null);} P4P Hotel Poll Document Management Software "Where do you stand?" -- Please choose one -- We are selling Docment Management Software We are planning on selling Document Management Software We are not going to sell
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SMB scanning with Vista

Is there anyway this can be done for a Ricoh MP2500?
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Recommended Paper Stocks

Got this today from my Ricoh Support Rep, see attached file
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Re: Ricoh cuts Jobs

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Who provided better support for your selling efforts?
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Re: Ricoh cuts Jobs

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Honestly, Savin did.
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Re: Print Management

Use polek & Polek for supplies, they may even be able to help you with your question in reference to the HP printers. What's 5% coverage, 10% coverage, etc. follow the link: http://www.polek.com/pdf/page_coverage_examples.pdf
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Re: Recommended Paper Stocks

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Note that this is only valid for the previous generation Ricoh Aficio MP C3500/C4500, and not the new Color MFPs that launched in October.
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Re: SMB scanning with Vista

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I don't think there's any reason why Vista would be a problem. If it's an spf or has the AIO-kit and can SMB scan to an XP workstation it should be able to. If it has only the "Enhanced DDST" Print Kit, it will be only TWAIN.
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Re: New 50ppm Color from Ricoh

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saw it at the Ricoh Orlando meeting but didnt see a Fiery Option. Quality was great.
-=Good Selling=-

This Week in the Copier Industry 15 Years Ago, The Second Week in January 2004

Fifteen years ago I was not blogging about our industry. Most of what you'll see below is threads from P4P'ers asking and answering questions.  The Print4Pay Hotel forums offers our members the opportunity to post questions, answers, news or maybe you want to blow off some steam. If you do here's a link to our forums.

Enjoy the threads from 15 years ago this week!

Ricoh Demonstrates Its Dedication

manufacturing, distribution, use and the recycling of its products. Sustainable development cannot be achieved without unity, and Ricoh serves as model for industries around the world to be socially responsible and cognizant of the environmental impact of their corporate activities. Ricoh's energy-saving features are visible in products equipped with Quick Start-Up (QSU) technology, which significantly reduces energy consumption while a system is in sleep mode. Duplex copying at the speed of one
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Desktop Color Printing:

Desktop Color Printing: A Tale of Two Markets Over the next few years, revenue from the sale of ink jet printers and MFPs and color page printers will rise as revenue from the sale of monochrome page printers and MFPs slowly but steadily declines (see figure). Lyra breaks the ink jet market into several key segments and forecasts significant growth in two of these segments, workgroup printers and photo-specialty printers, through 2006. Despite price erosion in the workgroup printer segment
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Type 1027 Print/Scan Kit needed

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Does anyone have a Type 1027 Print/Scan Kit they could trade me? We have one on B/O, with no ETA from Ricoh. We would ship you ours in exchange when we get it in. Let me know... Thanks, Ted
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Re: Are You Ready For This One?

look at the statement your company received from their credit card processor for that transaction and make sure they did get charged that amount. If you are being charged a flat rate tell your boss to contact a Heartland Payment Systems sales rep. in your area for a lower cost. They will disclose all the costs associated that they get charged and allow you to see how much profit they will make on your account. It might help you in the future if it can't help you now. Believe me, I saw some
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Re: Ricoh 2232/38 sometime in Feb?

Ricoh is going to relabel the Toshiba 31 ppm color for our graphics color system, PERIOD. It is going to be the new 31 which will replace their current 30 ppm color system with improvements. And the new 2232 2238 are coming and will address the calibration problem on the 1224 1232, which occurs every 50 copies/prints. Additionally, they will provide network connectivity like the 2022 2027 which does not require scanrouter. This will give us seg 3 color. I also heard a rumor that we may see
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Dell taps Samsung

UPDATE - Dell taps Samsung, Kodak, Fuji Xerox for printers Thursday January 8, 8:40 pm ET (Adds Xerox, analyst comment, details) LAS VEGAS, Jan 8 (Reuters) - Dell Inc. (NasdaqNM ELL - News), the No. 1 personal computer maker, on Thursday said it signed deals with South Korea's Samsung Electronics Co.(KSE:005930.KS - News), Fuji Xerox and Eastman Kodak Co. (NYSE:EK - News) to expand its printer and imaging business. ADVERTISEMENT Dell currently sells inkjet and laser printers under its own
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Re: Around The World with Ricoh

I was not even aware that Ricoh (Korea) had made laser printers for Lexmark!!!! Establishment of Sindoricoh historical museum Sindoricoh receives the presidential prize of new technical utility $300 million contract with Lexmark(USA) for the shipment of laser printer ‘Blackfoot’(LP-1600) Make a contract for the export of digital copier finishers with Xerox of the UK Extension of Asan plant Sign the $50 million contract with Ricoh for the export of digital copiers Agreement with Japan’s
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Who has had success in selling?

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We have yet to sell one of these. We are talking about it and use one in our office. We have generated intrest with customers but cannot seem to place one as of yet. Any ideas would be greatly appreciated. Thanks.JG
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Ricoh Dealer Meeting

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Ricoh Dealer Meeting - Las Vegas, NV When: Tuesday, May 04, 2004 - Friday, May 07, 2004 Location: Mandalay Bay Resort & Casino From the BTA Calender
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Re: Ricoh 2232/38 sometime in Feb?

Greg: The new 2232 and he 2238, are actually improvements to the CL7000 and that engine. The only answer Ricoh has for cycling problem for the 1224 and 1232 is the discontinuation of the product once stock has been depleted (this is the reason there are extra spiffs for the 1224/32 in the states). List for the 2232 is $14.5K and the list for the 38 is $16.5K for these systems. Does anyone know how many of the 1224 and 1232 are available. I still think the 1224 and 1232 is a great box when
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Re: Fiery dropping off the network

Lee from RJ Young said it would work, try calling him or try calling JasonR. Call me for their numbers 732.291.3146 (art) " posted Mon March 03 2003 02:41 PM Does anyone know if the Print Controller for the AF1055 will work on the 551? Isn't it the same peerless controller that was on the 551? I believe it is. Need to know something fast!!! Posts: 365 | From: Waco, TX | Registered: Mon January 06 2003 Docusultant Manager posted Mon March 03 2003 10:27 PM Maybe someone can try one for us
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Re: Leads in Florida

services, direct marketing, and collateral material development PARTNERS none stated PEOPLE John C. Sharp Chief Executive Officer Phil Braden President Peter Nielsen Chief Operating Officer and Vice President, Trusted Platforms Michiel de Bruijn Chief Technology Officer Helmuth Freericks Chief Executive Officer, Global RISC and Vice President, Research and Development Scott Rickard Vice President, Channel Sales Cyndi Zeller Vice President, Enterprise and Education Sales Vincent E. Roccanova Vice
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WHAT DEALERS EXPECT

in building distribution for many of the leading office equipment manufacturers who have then of late made business decisions that have angered their long-time dealers or pretty much shut them out of the business altogether. Selling office equipment is a business and these decisions are made every day in every sector of the business community so office equipment dealers shouldn’t feel singled out. That doesn’t make it any easier when these decisions are made by their manufacturer and they’re
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Re: Around The World with Ricoh

Ricoh keeps Adidas International in Full Swing Ricoh Australia is again sponsoring the Adidas International, Sydney?s largest annual international sporting event. For the fifth consecutive year, Ricoh is the Official Supplier of office automation equipment to the tennis tournament. Servicing areas such as the Media Centre, Tournament Organisers? offices and Player Services offices throughout the event, Ricoh network printers, MFDs and faxes will assist in maintaining efficient and effective
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Re: Need to talk to a Gestetner Dealer

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Gestetner's pricing is similar to Savin's, which we are both a Ricoh and Savin dealer. I can try to help.
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Re: Graphics Color

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we brought toshiba 310c and 210c on 3 months ago. GREAT product. I did this because Ricoh shows no committment to that end, graphic color. The 6513 is great, but too slow, bla bla bla, fuser, bla bla bla, oil bla bla. I tell you what, we'll roll 10 / 15 systems within 6 - 9 months. If my tech can't be proficient - then we need to talk. Also, the Toshiba uses replaceable fuser and transer belt systems, so bench tech in office can get you up and going. Just makes sense. Don't let a good thing
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26PPM Laser for under $2K!!!! Oh My!

3300 has PostScript 3, PCL 6 (including 5e, 5c, and XL), PDF, HP-GL, and line printer emulations to provide broad application compatibility. Additionally, the printer comes with a 450 MHz RISC processor and 256 MB RAM (expandable to 512 MB) and supports an internal 2.1 GB hard disk. The magicolor 3300 includes 10/100BaseTX multiprotocol Ethernet, IEEE 1284 parallel, and USB interfaces integrated on the controller. The printer uses an original printing technology called PRISMLASER that combines the cyan
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Re: HP 9000MFP and HP 4101MFP

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I can tell you that the 9000MFP is not a good deal. My Church here in Boise was given one of these on the pre-launch Delta program that HP has. This machine has had so many problems, not to mention the slow FCO time, but also the poor technical support from HP. The Saddle Stitch finisher has never quite worked right either. I would stay away from it. The folks at the church refer to it as "That Boat Anchor". The 9000MFP is indeed a PRINTER that they have attached a scanner to, not that that is
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Re: Leads In British Columbia

Manager, Human Resources mmartin@forbesmedi.com OFFICE(S) Forbes Medi-Tech Inc. 750 West Pender Street Suite 200 Vancouver, British Columbia, V6C 2T8 Canada Phone: 604-689-5899 Fax: 604-689-7641 -------------------------------------------------------------------------------- SmarTire Systems Inc. http://www.smartire.com OTCBB:SMTR WHAT IT DOES It develops and markets technically advanced tire monitoring systems. (number of employees: 37) EVENT 01-06-2004--$2.7 million in a private placement SALES
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Re: Did You Know??

Okay, this one is over the top! Get laser, MAN! Or at least get a laser printer and receive the fax to the PC so you can at least print on wood. Ha Ha...
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Re: RPCST Driver?

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ricoh-usa still calls it RPCS. Here is the link again. http://support.ricoh.com/bb/html/dr_ut_e/rc2/model/x2015_18/x2015_18en.htm JG
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Re: Leads in Georgia

Inhibitex, Inc. http://www.inhibitex.com WHAT IT DOES It is a biopharmaceutical company developing antibody-based products to treat serious bacterial and fungal infections. EVENT 01-08-2004--$18.25 million in Series E funding SALES NOTES potential opportunity to provide… - tools and services for product development activities - equipment and services for research and development activities PARTNERS none stated PEOPLE William D. Johnston, PhD President and Chief Executive Officer Dr. Joseph M
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Re: Leads in Massachusetts

01-07-2004--$8 million in Series C financing led by North Bridge Venture Partners SALES NOTES company expected to make purchases to support... - product enhancements potential opportunity to provide… - tools and services for product development activities - tools and services for software and application development - recruiting services for developers and engineers PARTNERS none stated PEOPLE Julio Estrada Founder and Chief Executive Officer Bob Preble Vice President of Engineering Nina McIntyre Vice
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Re: Leads in Minnesota

Tactile Systems Technology, Inc. http://www.tactilesystems.com WHAT IT DOES It develops medical devices for treating lymphedema and venous insufficiencies. EVENT 01-06-2004--$275 thousand in financing SALES NOTES potential opportunity to provide… - tools and services for product development activities - equipment and services for research and development activities PARTNERS none stated PEOPLE David Lamm Chief Executive Officer OFFICE(S) Tactile Systems Technology, Inc. 3601 Minnesota Drive
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Re: Leads in Ontario

Generex Biotechnology Corporation http://www.generex.com NASDAQ:GNBT WHAT IT DOES It is engaged in the research and development of drug delivery systems and technologies. (number of employees: 26) EVENT 01-07-2004--$2.5 million in a private placement SALES NOTES company expected to make purchases to support... - clinical development - working capital - general corporate purposes potential opportunity to provide… - products and services to support clinical trials - tools and services for product
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Re: Leads in Quebec

Galileo Genomics Inc. http://www.galileogenomics.com WHAT IT DOES It is a genomics research company. (number of employees: 2600) EVENT 01-08-2004--$8.6 million in Series B financing SALES NOTES potential opportunity to provide… - tools and services for product development activities - equipment and services for research and development activities PARTNERS none stated PEOPLE John Hooper Ph.D. President and Chief Executive Officer Majid Belouchi Ph.D. Vice President and Chief Scientific Officer
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CL 3000 note

Just an update, I have printed 640 full color pages off of the color starter cartridges, and they have not expired. So I would suspect 700 pages can be printed from the Cyan, magenta and yellow. I had to replace the starter black @ 3,000 pages. Art
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Fiery dropping off the network

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happen to still have the Ricoh controller for the 551? I have a $150,000 deal that may hinge on these answers so any help will be greatly appreciated.
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Did You Know??

I have a Brother fax 560, and it uses the thermal imaging rolls. I just had to recieve a fax at my home office and noticed the thermal roll ribbon was expired. I had to "re-roll" the thermal ribbon to get my fax (yes, I'm thrifty). I got the fax in and the print was horrendus because of re-using the the thermal ribbon!. However, here's what I noticed. I have my system set to print reports. As I was re-rolling I noticed a stretch of confirmation reports. I guess I must have sent 1-12 faxes in a
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looking for sr 85

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I have an 850 with 400,000 copies on it. Got great sales opp if can find an SR 85 and rail unit. Does anyone have one in warehouse or on floor for sale?? thanks, randy
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Leads in Virgina

SkyBitz http://www.skybitz.com WHAT IT DOES It provides tracking and data communication services based on global locating system technology. EVENT 01-06-2004--$16 million in a Series C round of financing co-led by Inverness Capital Partners and Motorola Ventures SALES NOTES company expected to make purchases to support... - marketing - product enhancements potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities
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RPCST Driver?

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While looking over the Ricoh europe Press Release for the new 2015/2018/2018D I noticed that they refer to the driver as the RPCST Driver. Do you think it could be a Typo or do they call it different than we or have they changed the driver enough to warrant a new name? Curious if anyone has additional info.
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Super Bowl Winner

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From the Connectrix Section of Aficio League Ricoh would like to congratulate Gary Schumacher from Office Equipment Company, a Ricoh dealer in Aberdeen, South Dakota, for winning a 5-day trip-for-two to Super Bowl XXXVIII in Houston, Texas on February 1st, 2004! Gary became certified through the Ricoh Connects Program by completing all modules and testing in the Connectrix course and his name was drawn on Friday, January 2nd. Congrats Gary and enjoy the game!
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Update on 2032/2038

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Just spoke to a high-level Ricoh source who shall remain annonymous because they can get in trouble for "leaking" advance information that ends up on P4P. He filled in a couple of blanks for me on the new color boxes a.) the price will be lower than 7000CMF b.) They are identical except for speed c.) They will only do envelopes out of the by-pass. d.) The LCT is not a 5th tray...it is in place of a 3rd & 4th tray. e.) They do not replace the 1224/1232. There is a national Service Webcast
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Solution Products for Wireless LAN

Question I am considering using several of your solutions products, including ScanRouter, in my organization. However, our LAN is a wireless LAN and I'm concerned whether or not your solutions products work in this environment. Can you provide any assistance with this? Answer Ricoh's solutions products support a wireless infrastructure in almost all cases. Our products use the DCOM protocol in the application layer, and as such, will work in a wireless environment as long as the wireless
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Working with 7030D and RFXII software

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ask them to spend another 30k to go to the 470 and our only choice seems to ask them to spend almost 8k if they want something that will be supported. Bad situation to be in if your me. Any help from you Mita guys would be appreciated. Ricoh has left our cheese hanging in the wind. John
Member

Junior
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Re: Leads in California

-------------------------------------------------------------------------------- Cellon International http://www.cellon.com WHAT IT DOES It designs wireless modules and terminals for the OEM market. (number of employees: 500) EVENT 01-08-2004--$29.5 million in a Series C round of funding SALES NOTES potential opportunity to provide… - tools and services for product development activities - recruiting services for technical personnel - products and services to support its technical infrastructure PARTNERS none stated PEOPLE Jason Sun President and
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Re: Leads in Maryland

Hillcrest Communications, Inc. http://www.hcrest.com WHAT IT DOES It develops software and hardware products for consumer electronics. EVENT 01-07-2004--$10 million in financing led by New Enterprise Associates (NEA) SALES NOTES potential opportunity to provide… - tools and services for product development activities - tools and services for software and application development - products and services to support its technical infrastructure - recruitment and recruitment advertising services
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Re: Leads in New York

Arotech Corporation http://www.arotech.com NASDAQ:ARTX WHAT IT DOES It provides defense and security products for the military, law enforcement and homeland security markets. (number of employees: 152) EVENT 01-08-2004--$18.5 million in a private placement SALES NOTES company expected to make purchases to support... - general corporate purposes potential opportunity to provide… - tools and services for product development activities - products and services to support its technical
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Re: Leads in Pennslyvania

Sterilox Technologies, Inc. http://www.sterilox.com WHAT IT DOES It provides non-toxic, environmentally safe biocides. EVENT 01-06-2004--An undisclosed amount of financing SALES NOTES potential opportunity to provide… - tools and services for product development activities - equipment and services for research and development activities PARTNERS none stated PEOPLE David W. Anderson President and Chief Executive Officer dwa@steriloxtechnologies.com Robert Hartley Senior Vice President and UK
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Re: Leads in Texas

Alereon, Inc. http://www.alereon.com WHAT IT DOES It is a fabless semiconductor company developing chips for wireless consumer electronics. EVENT 01-07-2004--$31.5 million in a Series A round of financing led by Austin Ventures SALES NOTES company expected to make purchases to support... - product development - bringing product to market potential opportunity to provide… - tools and services for product development activities - recruiting services for developers and engineers - equipment and
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Re: Leads in Washington

online and offline advertising, PR services, direct marketing, and collateral material development PARTNERS none stated PEOPLE Richard Shea President and Chief Executive Officer Steven C. Springmeyer M.D. FCCP Vice President and Medical Director Stephanie H. Amoss Vice President, Marketing Patricia A. Milbank, J.D., R.A.C. Vice President, Regulatory and Clinical Affairs Xavier Gonzalez, M.D. Vice President, Research Robert L. Conta Vice President, Development and Operations Gregory Sessler Chief
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Re: Need to talk to a Gestetner Dealer

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Here's the deal. I lost two differnt deals. One was a church that I did @ GEM Promo and the Gestetner dealer beat me by 2K on a 2035? I did another 2035 @ GEM pricing and they beat me by about 1K. How is this possible? What kind of pricing programs does Gestetner have that will be DMAP6 for the GEM Promo or DMAP3 for the GEM price? You can email me if necessary since pricing info might be considered confidential by Ricoh and the RFG. ted@p4photel.com Thanks, Ted
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Re: Who has had success in selling?

None here, I have tried on several occassions ang have failed on each one. I think Scott from Dulicator Sales & Service in Kentucky has soon a few. Art
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Re: 1224/1232 Firmware update

Your comments are well taken, the 1224 and 1232 should be capable of producing 100 copies or prints at a time without going into some sort of cycle. Does anyone know if the CL5000 goes through the same cycles as the 1224/32 when printing 100 pages of color? I only have two in the field in my territory. I would like to see if soemone can test this or anser this for me. Thanx Art
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Back Up Doc Server

Question: Has anyone heard or know how to back up the files in document server. Currently, the customer has a Ricoh 1035-P with know scan option. The customer, manually scanned 200 documents. Just recently, the hard drive of the copier crashed and had to be formatted. All the data was lost. Can anyone help. Answer: Document can be pulled from the Document Server using Desktop Binder into a Folder, then saved to the computer hard drive.
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Ask good questions (it's harder than it seems)

Everyone would agree the critical factor in a successful sales call is being able to ask good questions. Asking good questions is a lot harder that it seems. However, asking questions that logically and efficiently uncover important information about a customers needs and doing it in a way that is comfortable, even informative, for the customer is a true differentiator. Good questions are: Earned, Relevant, Customer-oriented and Informed. Set up time in advance of a sales call to design
-=Good Selling=-

This Week in the Copier Industry 5 Years Ago, The Second Week in January 2014

One of my goals for this year is to garner more leads.  You can do that with generating educational documents.  I wrote this blog a few years ago, hope this helps.

31 Ways to Garner Net New Copier & Managed IT Business (2 of 31)

Enjoy the threads from 5 years ago this week!

This Week in the Copier/Office Equipment Industry 10 Years Ago (2nd Week of January 2004)

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it... Ricoh Dealer Meeting 1/8/04 9:48 AM Topic by Boston Mike Ricoh Dealer Meeting - Las Vegas, NV When: Tuesday, May 04, 2004 - Friday, May 07, 2004 Location: Mandalay Bay Resort Casino From the BTA Calender IKON Reaches $1 Billion 1/7/04 8:20 PM Topic by Guest IKON Reaches $1 Billion in 2003 Purchases from CanonTuesday January 6, 12:15 pm ET Successful Partnership Showcases IKON Commitment To Providing Strong Market Access, Sales and Service for Canon Products VALLEY FORGE, Pa.--(BUSINESS
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Konica Minolta Inc : "Image Forming Apparatus for Printing on Front and Back of Paper" in Patent Application Approval Process

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:MURAMOTO, Kouki; MINEMURA, Taisuke;GONDA, Takashi; YAMAMOTO, Kenichi. Image Forming Apparatus for Printing on Front and Back of Paper. FiledJune 19, 2013and postedJanuary 2, 2014. Patent URL: http://appft.uspto.gov/netacgi...6RS=PD/20131226 Keywords for this news article include:Asia,Konica Minolta Inc. Our reports deliver fact-based news of research and discoveries from around the world. Copyright 2014, NewsRx LLC (c) 2014 China Weekly News via VerticalNews.com
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Print Audit Premier Dealers Earn a Total of $2 Million in Additional Recurring Monthly Revenue

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/down...emier_Case_Study.pdf For more information about Premier, please visit: http://www.printaudit.com/premier About Print Audit®: Established in 1999 and headquartered in Calgary, Alberta, Print Audit is the fastest growing print management company in the world. By providing businesses with innovative and practical print tracking solutions, the company has helped customers recapture over $200 million in printing and photocopying expenses while saving an estimated 190,000 trees a year. Print Audit
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BTA Southeast to Host Winter Break Feb. 14-15 in Orlando

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, Muratec, NA Trading and Technology, OKI, OnePak, Print Audit, Printer Essentials, Q2, RPT Toner, Smart Power Systems, Synnex, Toshiba and West Point Products. BTA member registration (with Epcot ticket) for Winter Break is $199, which includes the keynote session, educational sessions and dealer panel, Friday welcoming reception, and Saturday breakfast and lunch. BTA member registration without an Epcot ticket is $169. Non-member registration with an Epcot ticket is $249. Non-member
Member

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Xerox Names Jeff Jacobson COO, Global Technology Business; Andrew Copley President, Graphic Communications Operations

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also served for five years as CEO of Kodak Polychrome Graphics, a $1.7 billion joint venture between Sun Chemical and Eastman Kodak. Copley will assume leadership of the worldwide strategy, operations, product development, marketing, sales and support for go-to-market and graphic communications customers. He will concentrate efforts on enhancing Xerox’s cut-sheet and inkjet portfolios, further enabling customers’ digital transition through software and services, as well as simplifying and
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AUXILIO Signs Five-Year Managed Print Services Contract with University of California at San Diego (UCSD) Health System

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cost saving managed print services and look forward to helping UCSD Health System manage patient care now and well into the future.” UCSD Health System awarded their multi-year managed print services contract to AUXILIO following a comprehensive RFP process. Officials cited AUXILIO’s depth of health care industry experience, guaranteed cost savings and exceptional customer service combined with an all-inclusive assessment process proved AUXILIO to be the superior choice. As the managed print
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?

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TimB: Thanx for the comment! I believe you with the top ten in R D for Spend to Sales ratios, but I don't R D being conducted for copiers not like Canon, Xerox, KonicaMInolta Xerox. If it walks like a duck, quacks like a duck then it must be a duck. Toshiba's market share over the last ten years in the US has always been at or near the bottom of the pack, thus they are cellar dwellers, bottom feeders, in the US market. You are correct with the MA, they were not asking for color, guess Im so
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EMC needed in Illinois

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see attached file
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Canon U.S.A. Adds Apple Airprint Compatibility To Newest Devices In The PIXMA Printer Lineup

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MELVILLE, N.Y. – Canon U.S.A., Inc., a leader in digital imaging solutions, has announced that the latest offerings in its lineup of PIXMA printers - the Canon MX532 Wireless1 Office All-In-One, MX472 Wireless Office All-In-One, iX6820 Wireless Inkjet Business and iP8720 Wireless Inkjet Photo models - are equipped with AirPrint2 wireless printing. Ideal for personal users and home office professionals, AirPrint allows for the wireless printing of photos, email, web pages, documents and more
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Canon U.S.A. and the National Center for Missing & Exploited Children Celebrate Efforts to Promote Child Safety Awareness

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. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. About the National Center for Missing Exploited Children ® The National Center for Missing Exploited Children is the leading 501(c)(3) nonprofit organization working with law enforcement, families and the professionals who serve them on
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Sharp Launches New Line of Mid-high Volume Monochrome Workgroup Document Systems

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and an Essentials Series allows Sharp dealers greater flexibility in balancing their customers’ business needs within their budget requirements.” Convenience and Productivity Features Sharp’s built-in wireless networking on the Sharp Advanced Series, in conjunction with the free Sharpdesk ® Mobile app, offers convenient printing and scanning for guest users, without having to access the company’s corporate network. The “Point-to-Point” mode establishes a direct wireless connection to mobile
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Xerox Named a Leader in IDC MarketScape

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ROCHESTER, NY, Jan. 15, 2014 /CNW/ - Xerox is a leader in the IDC MarketScape 2013 Smart MFP report(1) for the second consecutive year. IDC noted Xerox as an established market leader for printing and copying and with a solid foothold in the multifunction printer (MFP) space. According to the report, the most significant development for Xerox was the introduction of the ConnectKey(R) technology platform. ConnectKey is a software system embedded in Xerox MFPs and a set of solutions that responds
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Xerox's Web Tools Provide Advantage to Channel Partners

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, printing equipment and software for commercial and government organizations. Learn more at www.xerox.com . . (c) 2014 M2 COMMUNICATIONS
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Ricoh Co Ltd : Patent Issued for Image Forming Apparatus, Method and Storage Medium for Setting Fusing Temperature

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saving mode to the print mode, the target fusing temperature is determined using the first fusing temperature or the second fusing temperature depending on the number of colors required for printing the printed product; and fusing the printed product using the target fusing temperature set at the controlling step." URL and more information on this patent, see: Yoshizumi,Takeshi. Image Forming Apparatus, Method and Storage Medium for Setting Fusing Temperature. U.S. Patent Number
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Top 8 Trending MFP & Printer Talk Tracks

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many prospects interest and leads them to asking additional questions about these services. Mobile Print: There are still many prospects and customers that aren't aware that they can print to our devices from smart phones, and ipads. I rather be the sales person who states are devices can rather than the sales person who never even brings up mobile print. Substrates: Personally, I call it media, but I've been corrected a few times that I need to stick to substrates. Are you asking "what types of
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Epson Earns Inside Track Top Honors from Dealers for Sixth Consecutive Year

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are humbled to be recognized by these industry professionals, as they are an irreplaceable part of the channel ecosystem." Dealers from 43 U.S. states and six Canadian provinces participated in the 2013 Supplier Loyalty Test survey. More information regarding the survey and results can be found at www.inside-track-online.com . About Epson Epson is a global innovation leader whose product lineup ranges from inkjet printers and printing systems, 3LCD projectors and industrial robots to sensors and
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Epson Introduces the EX5230 Pro High Brightness Projector Available at Retail

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inkjet printers and printing systems, 3LCD projectors and industrial robots to sensors and other microdevices. Dedicated to exceeding the vision of its customers worldwide, Epson delivers customer value based on compact, energy-saving, and high-precision technologies in markets spanning enterprise and the home to commerce and industry. Led by the Japan-based Seiko Epson Corporation, the Epson Group comprises more than 73,000 employees in 94 companies around the world, and is proud of its ongoing
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Energy-Efficient, VoIP-Enhanced Fax Modem Chips from Conexant Make Multi-Function Printers Smarter

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to enhance its fax modem products to exceed Energy Star 2 .0 requirements. For multi-function printer (MFP) manufacturers seeking to reduce power consumption wherever possible, the most advanced energy saving technologies available are required. One critical function in an MFP that can benefit from enhancements in power consumption is stand-by power utilization. Recognizing this, Conexant designed both the CX95710 and CX95810 to enable up to 40 percent power reduction over previous generations
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Epson Partners Showcase Mobile and Web-Based Printing with Epson's ePOS Technology Read more about Epson Partners Showcase Mobile and Web-Based Printing with Epson's ePOS Technology

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: driving to store, greeting, socializing, rewarding, advising, informing, and surveying customers. To learn more, visit www.beehivr.com . Raymark – Raymark will demo its Mosaic POS system on anAppleiPad 2, connected via Bluetooth to Epson's Mobilink TM-P60II MFi mobile receipt printer. Raymark uses Epson's ePOS-Print SDK to enable receipt printing from Mosaic POS on the iPad2, deployed as a native application. Raymark Mosaic POS provides specialty retailers with extensive POS functionality, including
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31 Ways to Close More Copier Sales (#23 of 31)

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to the 36 month point of the lease. You then give them a guaranteed upgrade of no more than 4% in their new lease. After 36 months there are 24 remaining payments at $510 for a total of $12,240. On your new sales price you will need to discount by 30% or more, thus the $20K MSRP will be discounted to $14,000, they owe $12,240 total of the new deal is $26,240. This amount is now over the max 125%, however not much and I would ask for a $1,000 down on the new deal, thus you’re at $25,240. Now you
Blog Post

In Search of the Office Imaging Industry’s Top Sales People

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Isn’t it about time that the industry’s best sales reps were recognized in the press? Sure these folks reap financial rewards for a job well done, but how much of that recognition actually extends beyond their workplace? That time has finally arrived and The Week in Imaging and The Print4Pay Hotel are joining forces to present the 2014 Office Imaging Top Sales People Awards. The winners will be announced and profiled throughout the month of June in The Week in Imaging and The Print4Pay Hotel
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Automated Graphic Systems Installs New Xerox iGen4 Press

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installation of the iGen4 further supports our reputation as a leader in offering the latest in digital, variable printing technology to our clients,” said Katie Kriemelmeyer, president of AGS. The Xerox iGen4 Press excels at high print volumes, offering a print width of up to 26 inches at speeds of up to 110 impressions per minute in full color. It is capable of print quality that rivals offset output and will provide an additional option for AGS clients looking to augment their multichannel
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"You've just WON Presidents Club, What Are You Going to D0 Now?"

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, Predictive Results Making the Leap to MPS Mike Lecak, president, Collaborative Consultant Group As Ron Popeil would say "Wait that's not all", there's also a dealer panel titled " Disrupt — How to Spark Transformation in Your Business" , moderated by David Ramos with John Frisch, Lou Usherwood, and Brian Snow. But wait, there's even one more! The Keynote Speaker is Mason Olds, Mason Olds, vice president general manager of sales, Business Imaging Solutions Group, Canon U.S.A. Inc. I've always
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EFI Raises the Bar in Web to Print with Digital StoreFront Version 7

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NEWS – For Immediate Release EFI Raises the Bar in Web to Print with Digital StoreFront Version 7 FREMONT, California -- January 15, 2014 – EFI ™ (Nasdaq: EFII), a world leader in customer-focused digital printing innovation, has launched the latest version of its Digital StoreFront® software. Available this quarter, version 7 of EFI Digital StoreFront combines the software’s SmartStore Builder interface with advanced HTML5 tools for optimized web-to-print storefront access across desktop
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Toshiba Solutions Help Provide Integrated Brand Experience Across Expanding Consumer Buying Channels

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about Toshiba’s announcements and NRF activities, visit www.toshibacommerce.com and follow Toshiba’s retail activities on twitter @toshibagcs.com About Toshiba Global Commerce Solutions Toshiba Global Commerce Solutions is retail’s first choice for integrated in-store solutions and is the global market share leader in retail store technology. With a global team of dedicated business partners, we deliver innovative commerce solutions that transform checkout, provide seamless consumer interactions
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N.J. Senate approves bill to require printer and ink cartridge manufacturers show costs

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TRENTON — Tired of running out of ink in your printer and spending money on costly refills? A bill that now heads to Gov. Chris Christie’s desk aims to give you a heads up on how many pages you can expect to print with an ink cartridge. The state Senate today passed the bill (A1230) 33-6. It would require manufacturers of printers and cartridges mark their products with an estimate of how much the average cost would be to print 1,000 pages. “The amount of ink in these cartridges is so miniscule
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Ricoh Co Ltd : Japan : Front-line workers have the desire, but not always the means, to delight customers and drive revenue

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can deliver and the experience the customer expects. "We intuitively understood that less-than-optimal customer service experiences are often traceable to inferior business information workflows," saidYoshi Sasaki,General Manager,Business Services Center,Business Solutions Group,Ricoh Company, Ltd."In many cases, customer-facing employees are simply too preoccupied trying to find the right information and hampered by working with outdated systems to deliver a personalized, human-to-human
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Air Print for Metis

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Has anyone heard when the airprint firmware will be released for the Metis (03 series)?
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?

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FYI: Toshiba, overall, is in the top ten for RD Spend-to-Sales ratios. "Bottom dweller" really is not a fair use of words. With any device manufacturer, product is only as good as its dealer support. Get references if need be. RE: maintenance; The asker is talking BW devices not color. Regardless, get the maintenance. Fewer spikes in copy quality or hardware issues because you'll make that phone call to fix rather than putting up with poor copy quality, etc. for fear of how much it might cost
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?

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in total spend as of Q1 2013. While they may have a good ratio of RD to sales ratio, the volume of dollars they spend on RD on their MFD's are rather small in comparison to the top four - and it shows in the reflection of market share and acceptance on a corporate purchasing level. My point is not to brow beat or denigrate - it is simply this. Acknowledge the truth of your product and don't try to make it something it isn't or others will mostly likely know it and tag you as just a salesman
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Copier bid approved by selectmen

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RUMFORD -- Following a lengthy discussion, the Board of Selectmen voted unanimously Thursday to approve $8,500 for a copier, as well as a five-year ($590 per year) maintenance agreement for that machine. This item was tabled at the Dec. 19 Board of Selectmen's meeting. The copier, a Xerox 5855, and the maintenance agreement will be with Transco Business Technologies. Interim Town Manager John Madigan said this copier replaces a seven-year-old model, for which the town also dealt with Transco
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Epson Introduces its Fastest Professional Sheetfed Document Scanners

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and overnight exchange programs. For more information about Epson scanners visit www.epson.com/scanners . About Epson Epson is a global innovation leader whose product lineup ranges from inkjet printers and printing systems, 3LCD projectors and industrial robots to sensors and other microdevices. Dedicated to exceeding the vision of its customers worldwide, Epson delivers customer value based on compact, energy-saving, and high-precision technologies in markets spanning enterprise and the home
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Hughes Teams with Aruba to Offer High-Performance WiFi Service

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solutions for enterprises and governments globally. HughesNet(R) is the #1 high-speed satellite Internet service in the marketplace, with offerings to suit every budget. To date, Hughes has shipped more than 3.3 million systems to customers in over 100 countries, representing over 50 percent market share. Its products employ global standards approved by the TIA, ETSI and ITU organizations, including IPoS/DVB-S2, RSM-A, and GMR-1. Headquartered outside Washington, D.C., in Germantown, Maryland, USA
Member

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31 Ways to Garner Net New Copier & Managed IT Business (2 of 31)

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Oh, was the weather brutal this AM, woke up to 6 degrees two dead batteries in two cars, got one started went to an awesome appointment and then found out that the car wouldn't start when I was ready to leave!!! The life of sales right? Socialize Yourself with Linkedin All of these points below will establish yourself as a person who is knowledgeable with the industry that you work in. Thus over time you will be considered by your customers and prospects as the resident expert or guru, this
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Re: N.J. Senate approves bill to require printer and ink cartridge manufacturers show costs

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Um......no printer manufacturer that I know of posts the cost per page on the box. Doubt any manufacturer will add this for the sake of one of the tiniest states in the country. The law of unintended consequences tells me this may push sales out of the state.
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?

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Actually, I did not mention that I am offering any equipment to them. I'm not even sure where they are located, I'm not looking to sell them, All of the recent MFP's that I've seen at the shows have pretty much the same GUI I do remember something about a more robust partnering with Toshiba/
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?

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thanx for nor grading my English!!! most threads are done at night and I'll admit, I'm much better at selling than writing.
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Re: In Search of the Office Imaging Industry’s Top Sales People

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I just do notunderstand why this is necessary. Unless of course you and Art are on some sort of areward, working for or with the USInland Revenue people ?We all know who we are, that are any good at selling !!! I do not see any real benefit other than those with Narcissistic tendencies.
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Re: Wide Format Paper Supplier

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https://www.xpedx.com/printing...3Y_LsCFSLxOgodUnsAQw
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Re: Air Print for Metis

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That's a really good question. I haven't heard anything about this, the product has been out for a while now. Have you contacted your Ricoh SE?
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BTA’s Newly Revamped FIX: Cost Management for Service 2.0 Scheduled for Feb. 13

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district event ( www.bta.org/BTASoutheastEvent ), hosted by BTA Southeast. Attendees to the workshop will receive free registration to Winter Break. Successful BTA dealers use their service departments to maintain profit margins as new equipment sales margins decline. FIX, BTA's popular service workshop, teaches owners, service managers, service supervisors, controllers, sales managers and dispatch/office managers how to compute the cost of a service labor hour (service burden rate) and improve their
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Contex Introduces Six New MFP Scanning Solutions Developed with HP

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. Withso many options to choose from, there is a solution forevery scanning, copying and printing need," statesSteve Blanken, Contex General Manager for North andSouth America. Bundle Options for Small, Medium and LargeWorkgroups For small workgroups, Contex has created three MFPbundles that combine the high volume capability, speedand resolution of the SD3615 MFP Repro or IQ 4420Repro solutions with the efficiency of HP DesignjetePrinters. These printers bring optional webconnectivity to each
-=Good Selling=-

The Death of Global Imaging Systems is Confirmed

On the 30th of October we posted this topic on the Print4Pay Hotel forums The Death of Global Imaging Systems?

Just a few minutes we were notified that indeed Global Imaging Systems is no more.  Xerox has announced a name change along with many other changes that have been posted on thelayoff.com.

It was also posted that the name for Imaging will be XBS (maybe Xerox Business Solutions or Systems).  

Here's a snipped from a recent thread:

  • Name change announced
  • Health care plan combined
  • 401k reduced
  • 40 cores to ? 25
  • Centralized service hr it
  • Accounting billing going offshore
  • Real estate closing
  • Sales compensation changing
  • Management compensation reduced

It will be interesting to see how XBS moves forward. I'm sure this will not bode well if most of the bullets are true. I'm sure there will be spin from others that may not tell t like it is and try to sugar coat the change.  

If you want to get the real juice here https://www.thelayoff.com/t/X0ljEXN

This Week in the Copier Industry 5 Years Ago, The First Week in January 2014

Some great threads here, especially the blog series I wrote for "31 Ways to close more copiers sales".

Enjoy these threads from 5 years ago this week!

Pacific Office Automation Helps Local Children by Matching Donations in the Fox 12 Holiday Toy Drive

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Pacific Office Automation Pacific Office Automation ( http://www.pacificoffice.com ) is a leader in managed printing solutions and document management software. Since 1976, Pacific has grown to become the industry’s largest independent dealership with 18 locations throughout Washington, Oregon, California, Arizona, New Mexico and Utah. The company is also one of the largest independent distributors, carrying brands such as Sharp, Konica Minolta, Toshiba, Ricoh, Lexmark, Xerox, Canon and HP copiers
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This Week in the Copier/Office Equipment Industry 10 Years Ago (1st Week of January 2004)

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50cpm Toshiba color on their website or in the books. The only 50cpm colors I can find are Canon and Konica. Second, Toshiba makes SHARP's 55-65-80 cpm B/W, not the other way ... RE: Ricoh 2232/38 sometime in Feb? 1/2/04 3:56 PM Reply by Graham So let me get this strait....Sharp is Making the Toshiba 55-65-80 ppm machines and Ricoh is going to make their 90 and 105 ppm machines? Am I right here??? RE: Aficio 2022/27 SMB SMB Scan to file! 1/2/04 10:35 AM Reply by Jay Unfortunately my sources say
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Best Black & White MFP for 10k/month yeild. Suggestions?

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the resources to R D like Ricoh, Canon, Xerox and KonicaMInolta. With Toshiba also, you maybe limited with the amount of service providers that may be in your area. If you need more information you can always go here www.p4photel.com , if I can be of service please let me know with a PM or a reply post. What is the best product out there? Top four and not in any order are : Ricoh, Xerox, Canon and KonicaMinolta Hope this helps!!
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Canon U.S.A. Launches Updated Managed Document Services Program to Support Clients' Current and Future Print, Document & Content Management Needs

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MELVILLE, N.Y., Jan 07, 2014 (BUSINESS WIRE) -- Canon U.S.A. Inc., a leader in digital imaging solutions, today unveiled an updated, end-to-end program to deliver Canon Managed Document Services (MDS). At the core of the new program is the availability of the MDS Cloud Platform, which provides tools and services to help businesses design, implement and centrally manage the infrastructure and processes that support the flow and output of printed and electronic documents. The enhancements will be
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Ricoh Announces Availability of Ricoh Pro L4100 Large Format Printer Series

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Ink Supply System (UISS) adds to the productivity of the printer. “When one CMYK ink cartridge runs out of ink, the system switches automatically to the second cartridge of the same colour for unattended printing,” says Moore. “In a busy print production environment, this ensures that the operation runs as smoothly and productively as possible with minimal operator intervention.” Intuitive Color GATE RIP for more productivity The Ricoh Pro L4100 is available with the ColorGATE RIP. “We are
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Xerox DocuMate 5445 Named Best Small Office Document Scanner of 2013 by PCMag.com

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-use with exclusive Visioneer OneTouch(R) technology. For additional information on Xerox scanning solutions, visit www.xeroxscanners.com . For more information on Visioneer, please visit www.visioneer.com . Visioneer offers both product lines under a single reseller partners program. The 20/20 Perfect Vision program optimizes VAR margins and sales opportunities through volume incentive rebates, sales support and marketing tools. Additional information can be found at www.visioneer.com/2020 . Note
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Padmasri Digital Prints opts for its third KM C8000

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to install three production printers within a timespan of merely three years.” The digital print house, Padmasri Digital Prints, was started by Ramamurthy in the year 2008 who ventured into his printing journey in the mid-80s with a letterpress. Owning an entry-level production printer with a monthly volume of approximately 15,000 pages, Padmasri Digital Printers moved in to a complete digital setup in the year 2008 and got associated with Konica Minolta in the year 2009 by installing C6501. ”We
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Selling Copiers "Ten Tips to Keep the Pipeline Flowing"

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to have 30 or more potential sales every month with a GP potential of the very minimum of $200,000 to meet a 60K quota. It ain't easy!! You can never ever stop prospecting!!!! Keeping the pipeline brimming with prospects is quite a daunting task because as you close sales you still have to make sure you are adding potential clients each day, week and month. Even if you've only been in the business a short time you've already experienced the many reasons why sales are delayed, lost and sitting
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My Top Ten Bucket List before I Retire from Selling Copiers

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thought that I was never really good at anything however I could be great at selling copiers. Many years later I had this silly notion that I wanted to make my name synonymouswith the copier industry as xerox is to a copy. What a pipe dream eh? Thus now that I'm on the downward trend of my career there are still some things that I'd like to accomplish and maybe somethings that I'd like to see happen before I exit (not saying that's going to happen any time soon). But here's my list: I'd like to
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Buyer’s Laboratory accolade for Canon’s imagePROGRAF series praise in

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Canon has scooped the Buyer’s Laboratory LLC (BLI) award for "2014 Wide-Format Graphic Arts Printer Line of the Year" thanks to the overall strength of its imagePROGRAF series of printers. Furthermore, Canon’s imagePROGRAF iPF6400S, iPF8400S and iPF765 MFP M40 printers were recognized with three BLI Winter 2014 "Pick" awards in the wide-format category. The BLI Wide-format Graphics Printer Line of the Year accolade is awarded to vendors whose product lines are judged to be the best overall in
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Canon Canada to amalgamate Océ-Canada Inc. as a division

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Canada NewsWire MISSISSAUGA, ON, Jan. 2, 2014 Canada's leader in digital imaging technology amalgamates OcÉ- Canada as a division MISSISSAUGA, ON , Jan. 2, 2014 /CNW/ - Canon Canada Inc., a leader in digital imaging solutions, announced Thursday that OcÉ-Canada Inc., its wholly-owned subsidiary since January 2013 , has been amalgamated as a division of the company and will operate under the name Professional Printing Solutions Group , effective immediately. As the leading provider of document
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Epson America Launches App-Enabled Label Printer for Smartphones and Tablets

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LONG BEACH, Calif., Jan. 3, 2014 -- /PRNewswire/ -- Epson America today announced the Epson ® LabelWorks ™ LW-600P, a new one-of-a-kind label printer for smartphones and tablets that gives users the ability to make an endless variety of both practical and creative labels for the home or workplace. (Logo: http://photos.prnewswire.com/p...20121130/LA21891LOGO ) The LabelWorks LW-600P is one of the smallest and lightest 24mm (~1") label printers on the market today with a powerful set of
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Xerox Corporation : Patent Application Titled "Method an Apparatus for Reducing Release Agent Transfer to a Pressure Member in a Fuser" Published Online

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application isXerox Corporation. Reporters obtained the following quote from the background information supplied by the inventors: "Conventional print systems that incorporate a fuser portion often have image related defects that occur when subjecting a substrate to duplex printing. In duplex printing, a substrate having a first surface and a second surface has one or more images applied to each of the first surface and the second surface by one or more photoreceptors. "In a conventional print
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Ricoh Co Ltd : Patent Issued for Image Forming Apparatus, User Restriction Method and Use History Generation Method

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printer, a copier, a facsimile, a scanner and the like in a cabinet is generally known. The compound machine includes a display part, a printing part and an image pickup part and the like in a cabinet. In the compound machine, three pieces of software corresponding to the printer, copier and facsimile respectively are provided, so that the compound machine functions as the printer, the copier, the scanner and the facsimile respectively by switching the software. "Since the conventional compound
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31 Ways to Close More Copier Sales (#22 of 31)

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commitment that they will move forward with the system as long as it performs well! -=Good Selling=-
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3D Systems Completes Acquisition of Xerox's Oregon Based Solid Ink Engineering and Development Teams

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3D Systems Completes Acquisition of Xerox's Oregon Based Solid Ink Engineering and Development Teams - Acquired capabilities catapult 3DS multi-jet printers a decade ahead - Investment cements 3DS leadership and accelerates future growth ROCK HILL, S.C., Jan. 2, 2014 (GLOBE NEWSWIRE) -- 3D Systems (NYSE DD) announced today that it completed the acquisition of Xerox's solid ink engineering and development teams and state of the art development labs and relevant patent portfolio for $32.5 million
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Seiko Epson Corporation : Patent Issued for Print Method, Print Device, and Program

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obtained the inventors' summary information for this patent: "Problems to Be Solved by the Invention "However, in a printing method for the color printer described in Patent Citation 1, a difference in the order in which the black ink and the respectively colored inks overlap arises between a print surface on an outgoing path and the print surface on a return path in a case where bidirectional printing is to be carried out during color printing, and as a result, a problem has emerged in that an
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Toshiba Launches 5-Watt Chipset For Fast Wireless Charging

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LAS VEGAS, Jan. 7, 2014 -- /PRNewswire/ -- Toshiba America Electronic Components, Inc. (TAEC)*, a committed leader that collaborates with technology companies to create breakthrough designs, today announces new enhancements to its TB6865FG power transmitter and TC7763WBG receiver chipset enabling wireless power transfer to more quickly charge mobile devices. The TAEC wireless power chipset now supports 5-watt power transfer; is compatible with the Qi low-power specifications version 1.1 defined
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OKI Data Americas to Demonstrate End-to-End Customized Retail Printing Solutions at the National Retail Federation’s 103rd Annual Convention and EXPO

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that can work with both single function and multifunction printers with OKI’s smart Extendable Platform. PrintSuperVision– A device management tool allowing retailers to monitor print usage and control printing costs. Color Access Policy Manager (CAPM)– A solution enabling users to control and monitor the color usage by defining who can print and what gets printed. The NRF BIG Show is attended by more than 25,000 senior retail executives and buyers of the world’s largest major chains, plus owners
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Re: What Happened with the RICOH Pro L4000

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I hope Ricoh can bring back the magic they had when Linda ran the division. Plotworks has been a great product with great support once you learn the capabilities. It is an excellent PlotBase replacement product. I cannot think of a better time to be selling Wide Format- here in the SE, industry is back on it's feet and growing.
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Re: My Top Ten Bucket List before I Retire from Selling Copiers

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I posted the link in the previous comment: Here a few of the comments with the link to the amazon page at he bottom of this thread: Unimpressive Book From An Impressive Salesperson ,September 24, 2006 By AliGhaemi (Toronto, Canada) - See all my reviews This review is from: Never Cold Call Again: Achieve Sales Greatness Without Cold Calling (Paperback) Achieving sales greatness without cold calling might be a looked-for goal in sales circles - although greatness is hell of a subjective term
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Epson Adds Wireless Scanning to Professional Sheetfed Document Scanner Portfolio

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scanner features a one-year limited warranty, along with optional extended warranties and overnight exchange programs. For more information about Epson scanners visit www.epson.com . About Epson Epson is a global innovation leader whose product lineup ranges from inkjet printers and printing systems, 3LCD projectors and industrial robots to sensors and other microdevices. Dedicated to exceeding the vision of its customers worldwide, Epson delivers customer value based on compact, energy-saving, and
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Epson Adds Wireless Scanning to Professional Sheetfed Document Scanner Portfolio

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warranty, along with optional extended warranties and overnight exchange programs. For more information about Epson scanners visit www.epson.com . About Epson Epson is a global innovation leader whose product lineup ranges from inkjet printers and printing systems, 3LCD projectors and industrial robots to sensors and other microdevices. Dedicated to exceeding the vision of its customers worldwide, Epson delivers customer value based on compact, energy-saving, and high-precision technologies in
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New Office Photography Machine to Debut at CES 2014

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a camera to photograph objects, not only can the results be communicated in the same manner as documents, but new communication methods such as 360/3D product views and 3D modeling become a reality, opening a new avenue for increased communication efficiency." Perfect for business photography needs, the 3D MFP produces content ideal for web, print and daily business communication. Resulting images can be immediately edited, annotated, printed, saved, sent by email and much more. Ortery's 3D MFP
Member

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Re: Ricoh unveils A3 color printer with industry's lowest cost of ownership and ultra-compact footprint

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I wasn't selling Ricoh 25 years ago, bit you're right the 1224 was a pig, but guess they had nothing else to replace it that's why they did not pull the unit.
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Re: My Top Ten Bucket List before I Retire from Selling Copiers

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Art, this is your best post yet. Just goes to show that even the best of the best have to work hard for their sales!!
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Re: What Happened with the RICOH Pro L4000

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Over the years I've had the opportunity to interact with many product managers at Ricoh. This guy never returned a call, actually I'm glad he's gone.
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Re: Intro Letter

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Just starting out selling copiers. Can I get a copy of these letters also. It would be a big help. Thanks.
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Re: My Top Ten Bucket List before I Retire from Selling Copiers

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Originally Posted by Art Post: I've never read it, do you have a link to it or something you can email me? Along with I am sure thousands of others, I receive a daily email asking me to signup for his Never Cold Calling System. I am surprised you don't know of him. He reckons that cold calling is an abject waste of good selling time. In fact he reckons we are all nutters, if we go out cold calling. Here's a link to his site. And please keep me posted on what you think of his "theories" ? https
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Re: Some Top Ranking Copier Sites for Rent!

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Jason is awesome and knows his craft well and he's still in the business of selling copiers!! I highly recommend his services and when you call make sure you tell him you found him on the P4P forums!!
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Re: Ricoh Announces Availability of Ricoh Pro L4100 Large Format Printer Series

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It took so long for this release I hope all the bugs are out, every show it was at I asked for samples and they couldn't print any, time will tell...
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Re: HP & Sharp "What is Canon Thinking"

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I don't think that anyone who bought an Edgeline, or further back the HP rebadged Konica MFD's, will be keen to give HP another go.
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?

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First is this your actual reply to the account looking at thoseToshiba products listed (455 305)? If yes and they have a great history with the Toshiba product, telling them there a "bottom dweller" would make anyone think that you're only wanting to sell them what YOU'RE offering. The models they requested are older models of Toshiba and who knows if they've worked well for them or not. Also if you research the Okidata product, most of their MFP's are based on the Toshiba platform now and the
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IDC MarketScape names Lexmark an industry leader in smart MFPs

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technology buyers with a transparent foundation to allow companies to independently compare the strengths and weaknesses of current and prospective vendors. About Lexmark Lexmark is uniquely focused on connecting unstructured printed and digital information across enterprises with the processes, applications and people that need it most. For more information, please visit www.lexmark.com . Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the U.S. and
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SageNet and Spacenet Announce Executive Management Changes

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TULSA, Okla.--( BUSINESS WIRE )--SageNet, a technology solutions provider specializing in mission-critical business solutions and managed services, has announced three executive management changes as part of its recent acquisition of Washington, D.C.-based Spacenet Inc., a leading provider of managed network services serving business, government agencies, energy companies and public utilities. “I’m excited about this next phase in Spacenet’s evolution” Daryl Woodard, SageNet CEO, has been named
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Tablets To Pass PCs In 2014

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Did your Christmas wish list include a new tablet? Was an iPad or an Android one of the top items on the list of someone in your house. Everyone in the computing industry knows that tablets have become a key part of the market. When combined with smart phone sales it is easy to see that they are rapidly becoming the key segment for many kinds of users. Part of this change relates to the portability and the speed of opening that the tablet provides when compared to the typical laptop. A recent
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TDS Hosted & Managed Services becomes OneNeck IT Solutions

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SCOTTSDALE, Ariz.(Jan. 6, 2014)—Announced today, TDS Hosted Managed Services, LLC (TDS HMS) has formally changed its name to OneNeck®IT Solutions LLC. Now operating under OneNeck IT Solutions, a TDS®Company are VISI Incorporated; TEAM Technologies, LLC; OneNeck IT Services Corporation; Vital Support Systems, L.L.C.; and MSN Communications, Inc. These companies were acquired by Telephone and Data Systems, Inc., a Fortune 500®company. President and CEO Phil LaForge said, "I'm thrilled about our
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Otelco Acquires Cloud Hosting and Managed Services Provider Reliable Networks of Maine, LLC

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information, visit the Company's website at www.OtelcoInc.com . ABOUT RELIABLE NETWORKS OF MAINE, LLC Reliable Networks of Maine, LLC, Maine's only provider with a SOC 2 Type II audit, provides technology consulting, managed services and private/hybrid cloud hosting across the United States. Started in 2003 by Managing Member Mark Stone, Reliable Networks focuses on corporate and educational clients who rely on mission-critical applications and for whom downtime is expensive and disruptive. FORWARD
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Photo Release -- 3D Systems Unveils New iSense Consumer Scanner at CES

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a 3D printable, and comes with powerful, intuitive software that lets the user crop and enhance with easy and automated tools." As the newest addition to 3DS' consumer offering, the iSense fully integrates with the Cube family of consumer and prosumer 3D printers and also offers direct upload options to Cubify.com for cloud printing in a range of materials including Ceramix, Aluminix and Clear. iSense will be fully-compatible with apps designed for Occipital's Structure Sensor. iSense is priced
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31 Ways to Garner Net New Copier & Managed IT Business (1 of 31)

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include statements that will tell prospects how you can help them with the products and services that you provide. When you’ve wrapped up and order or have gone above and beyond to secure someone’s business. Ask them for the names and phone numbers of three of their contacts that they think may have a need for your services. I know it sounds kinda funky but it works. -=Good Selling=-
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Re: Ricoh CW2200SP Maintenance Pricing

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Art, Can you email me your service pricing on this unit? Thanks! Originally Posted by Art Post (Guest): my pricing for service on the unit is outrageous, I can't post here but can PM you if you like. We are not including ink, paper nor print heads for our agreements.
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Re: Ricoh unveils A3 color printer with industry's lowest cost of ownership and ultra-compact footprint

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Finally got a response from Ricoh regarding the SP C730DN: The product has been suspended. There were reports of poor image quality and failure of the PCUs to reach published yield in other regions so RCL decided to suspend shipments. There is a fix planned but we were not happy with the schedule. We want to minimize the disruption to our end-users and to our business. We have been working with Service, Supply Chain and Finance to manage the issue. Service is contacting Dealers who
-=Good Selling=-

This Week in the Copier Industry 15 Years Ago, The First Week in January 2004

Some of these devices sure do bring back some memories.  interesting news with Ikon, and I remember the DiALTA Color CF5001 very well!

Enjoy these threads from 15 years ago this week!

Konica Minolta Unveils DiALTA Color CF5001

Konica Minolta Unveils DiALTA Color CF5001 Konica Minolta Business Solutions U.S.A. Inc. has introduced a 50-page-per-minute (ppm) color printer/copier/scanner, the Minolta DiALTA Color CF5001, designed specifically for environments with high volume output needs such as commercial printers, print shops and corporate in-house design centers. The model provides a wide range of capabilities such as booklet making, folding and handling oversized-paper and thick paper. "We know the demands of high
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Death of a Xerox 425

Can't believe the customer got me on this one, said they had been getting pricing on similar units. They mentioned the Xerox 425, Sharp 277 and the iR2200. Xerox was so low it was a crime! However, I did not realize that this unit was introduced in Sept of 2001!!!! When I saw the picture, I thought...."gee am I dumb"! Well for the heck of it I put together an excel spreadsheet for the good, the bad and the ugly on all three of these products. Please download and add any ideas or other systems
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Re: Ricoh 2232/38 sometime in Feb?

Greg: Thanx, I will make the comment. Lets see, Ricoh Dealers, RBS, Savin, Savin Dealers, Lanier, Lanier Dealers, IBM and now Toshiba. When the competition is down, do you lend them a hand to get back in the ring? Do you offer them technology that they don't have? I for one think not! If Ricoh is doing this just to get thier hands on a decent graphics color device they are making a mistake. I have given up in the color grahics arena (except where a customer is open to the AP3850C). I believe
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Re: Ricoh 2232/38 sometime in Feb?

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First, what 50cpm Toshiba color are y'all talking about? I can't find a 50cpm Toshiba color on their website or in the books. The only 50cpm colors I can find are Canon and Konica. Second, Toshiba makes SHARP's 55-65-80 cpm B/W, not the other way around.
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IKON Reaches $1 Billion

calendar year 2003. With its team of 12,000 sales and service professionals worldwide, IKON markets, sells and services best-in-class document management solutions, including a full range of Canon imaging technology - from desktop to production-level digital output devices, to a broad portfolio of color copying/printing systems. "As one of the industry's leading equipment manufacturers, Canon has been an excellent partner ensuring that IKON brings best-in-class document management solutions to the
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Re: Ricoh 2232/38 sometime in Feb?

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So let me get this strait....Sharp is Making the Toshiba 55-65-80 ppm machines and Ricoh is going to make their 90 and 105 ppm machines? Am I right here???
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Re: Ricoh 2232/38 sometime in Feb?

Jayson has it right, we will have a 50ppm copier/printer from Toshiba and a new 32 and 28 ppm copier/printer (ricoh OEM) with saddle stitcher. Rumor has it Ricoh is going to drop the 1224 and 1232 from the line up as soon as inventory has been depleted. This is due to the excessive cycling of the equipment (there is no fix).
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Ricoh Web Address for Samples?

What is the web address to submit files to Ricoh so we can receive samples from specific products?
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Re: GBC Stream Punch jamming

Had streampunch installed on our demo room machine for "2 days" ran about 1,000 punches worked great! Customer is running 2-2105 tandem and each machine runs approximately 350-450,000/month; approx. 10-15% 19 hole punched. I think they are still finding "chads" on the floor even though we have removed it from the unit. Still no word from Ricoh nor GBC on "the fix". Hoping for the latter part of the week for a reply. Side note: does Canon IR105 offer same GBC unit or none at all?
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New 2015/2018

New from Ricoh, due to be launched in Feb 2004. Copy, Print, Fax and Scan thats all I have.
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OKI Growing into Color Leader

position during the second quarter of 2003. Oki Data now has a 14% share of the U.S. color page printer market vs. a 5% share during the second quarter of 2003. ?IDC?s findings are one of the clearest signs yet that Oki Data is a leading player in the color printer market,? said Krentzman. ?It is clear that business professionals understand that they can reduce total cost of ownership, as well as increase printing productivity and quality by utilizing the OKI digital color printers.? New
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Re: Leads in Pennslyvania

Boulevard Suite 310 Canonsburg, PA 15317 Phone: 724-743-4242 Fax: 419-821-8808 -------------------------------------------------------------------------------- World Health Alternatives, Inc. http://www.better-solutionsinc.com OTCBB:WHAI WHAT IT DOES It provides medical personnel staffing for hospitals and other healthcare-related facilities. (number of employees: 133) EVENT 12-30-2003--$1.65 million in funding led by Barron Partners LP SALES NOTES potential opportunity to provide… - products and
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Re: Ricoh Web Address for Samples?

printsamples@ricoh-usa.com
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Re: Ricoh 2232/38 sometime in Feb?

Art, I think that is accurate and I was confusing the topic with creative color. The temporary creative color solution will be Toshiba OEM. I'm surprised nobody commented on Toshiba having access to the 2090/2105.
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Re: Aficio 2022/27 SMB SMB Scan to file!

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Unfortunately my sources say the 2035/45 will not have an upgrade path for SMB. Ricoh will have a 2035e/2045e sometime in the second quarter that will have all the features of 2022/27.
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Re: Ricoh 2232/38 sometime in Feb?

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I heard we will have 2 new BW and color machines 1st qtr. They will be based on a" copier version of the CL7000 engine"(not the 1224/32) but have some new features and ACS(finally). Also heard we will have a 35ppm color and BW printer (no copier????) sometime around March. I was told the CL 7000 series will be repositioned.
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Re: Ricoh 2232/38 sometime in Feb?

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Ted, You are correct. This 50ppm color from Toshiba is a new box the will be releasing soon from what I have heard. JG
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Re: GBC Stream Punch jamming

Rick: At this point in time the canon ir105 does not have the GBC solution. Canon had announced an accessory similar to this ib the fall of 03. I have not heard of a launch for them. Can any of you dual line dealers add anything from Canon? (Ted?) Art
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Re: OKI Growing into Color Leader

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Just an opinion but while their faxes are great low end machines, from what I see their color printers will not run as reliable as I think a printer should. their warranty for replacement boards is very good but you cannot even order parts from their web site. As for parts sometimes I wait for weeks for a common gear or motor. In a low volume enviroment say 200 prints a month there okay. I like their price point and their dot printers, their faxes and low end printers. Just one persons opinion
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Re: Leads in Massachusetts

Archemix Corporation http://www.archemix.com WHAT IT DOES It is a biopharmaceutical company focused on the development of aptamer-based therapeutics. (number of employees: 55) EVENT 12-30-2003--Announced the appointment of a new Chief Financial Officer SALES NOTES potential opportunity to provide… - systems and services to support its internal requirements for growth. This may include financial systems, HR systems, information systems, training services and recruiting services. - recruitment
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Re: Leads in Georgia

Knology, Inc. http://www.knology.com Nasdaq:KNOL WHAT IT DOES It provides bundled broadband communications services to consumers and businesses. (number of employees: 1280) 12-18-2003 – NEWLY PUBLIC – Completed its initial public offering (IPO) SALES NOTES company expected to make purchases to support... - expansion - growth potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development
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Re: Leads in Florida

ScriptLogic Corporation http://www.scriptlogic.com WHAT IT DOES It develops desktop administration software for Windows-based networks. EVENT 12-30-2003--Announced the appointment of a new Vice President, Worldwide Sales SALES NOTES potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals Charles Clements is the new Vice President, Worldwide Sales. STATED PARTNERS/ALLIANCES none stated PEOPLE Jason
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Re: Leads in North Carolina

Unitive, Inc. http://www.unitive.com WHAT IT DOES It provides advanced wafer-level packaging services to the semiconductor industry. EVENT 12-31-2003--$12.6 million in funding led by GE Technology Finance SALES NOTES company expected to make purchases to support... - expansion potential opportunity to provide… - tools and services for product development activities - products and services to support its technical infrastructure - recruitment and recruitment advertising services - office
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Re: Leads in Virginia

Intersections, Inc. http://www.intersections.com WHAT IT DOES It provides credit management and identity theft protection solutions to the consumer and small business markets. (number of employees: 391) 12-16-2003 –- GOING PUBLIC -- Filed for an initial public offering (IPO) SALES NOTES company expected to make purchases to support... - expansion into new markets - service offering expansion - working capital - general corporate purposes potential opportunity to provide… - products and services
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Leads in South Carolina

AcroSoft Corporation http://www.acrosoft.com WHAT IT DOES It develops workflow management solutions for insurance companies. EVENT 12-30-2003--Announced the relocation of its corporate headquarters to Columbia, SC SALES NOTES potential opportunity to provide… - recruitment and recruitment advertising services - office equipment, supplies and services to support expanding operations at the company's headquarters. - products and services to support its technical infrastructure The new
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Re: Leads in Texas

Citadel Security Software Inc. http://www.citadel.com OTCBB:CDSS WHAT IT DOES It develops and markets computer security and privacy software. EVENT 12-30-2003--Announced the appointment of a new Vice President of Marketing SALES NOTES potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - brand management and advertising services
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Re: Leads in Maryland

Counsel OFFICE(S) InforMedix, Inc. Georgetowne Office Park 5580 Hubbard Drive Rockville, MD 20852 Phone: 301-984-1566 Fax: 301-984-9096 -------------------------------------------------------------------------------- Sentito Networks, Inc. http://www.sentito.com WHAT IT DOES It builds carrier-class communications infrastructure products. (number of employees: 81) EVENT 12-31-2003--$19 million in Series C funding SALES NOTES potential opportunity to provide… - tools and services for product
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Re: Leads in Illinois

NetRegulus, Inc. http://www.netregulus.com WHAT IT DOES It provides data management software for medical device and pharmaceutical companies. (number of employees: 26) EVENT 12-29-2003--Announced the appointment of a new Vice President, Sales and Marketing SALES NOTES potential opportunity to provide… - software and systems specific to the sales function - recruiting for sales professionals - products and services to support increased marketing activities; services may include PR activities
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Re: Leads in California

: 510-747-3900 Fax: 510-747-3940 -------------------------------------------------------------------------------- Salesforce.com, Inc. http://www.salesforce.com WHAT IT DOES It provides on-demand customer relationship management (CRM) solutions. (number of employees: 412) 12-18-2003 – GOING PUBLIC – Filed for an initial public offering (IPO) SALES NOTES company expected to make purchases to support... - working capital - general corporate purposes potential opportunity to provide… - brand
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Re: Leads in Washington

Marchex, Inc. http://www.marchex.com WHAT IT DOES It provides marketing services and tracking to merchants engaged in online promotions. (number of employees: 166) 12-11-2003 – GOING PUBLIC – Filed for an initial public offering (IPO) SALES NOTES company expected to make purchases to support... - general corporate purposes - working capital potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material
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Re: Leads in New York

material development, advertising, and direct marketing services - recruiting services for technical personnel - recruiting services for developers and engineers - products and services to support its technical infrastructure The company may use a portion of the proceeds for acquisitions. PARTNERS none stated PEOPLE Dave Hershberg Chief Executive Officer Kenneth A. Miller President Stephen C. Yablonski Senior Vice President of Sales, Product Development and Marketing Paul Johnson Vice President of
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Re: Leads in Jersey

EP Medsystems, Inc. http://www.epmedsystems.com Nasdaq:EPMD WHAT IT DOES It develops and markets cardiac electrophysiology products. (number of employees: 78) EVENT 12-29-2003--$8.2 million in financing SALES NOTES company expected to make purchases to support... - product launch potential opportunity to provide… - marketing services to support national roll out of the service. This may include online and offline advertising, PR services, direct marketing and collateral material development
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Re: Changing PDF's after scanning with Adobe Acrobat

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I use ricoh copiers all the time and search and edit them. It is not perfect but works very well. Please check it out. It is a FREE addition. JG
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Re: New 2015/2018

This will be intereresting...Does anyone know the site for RICOH JAPAN, I bet the specs are listed there already. Brian
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Re: New 2015/2018

It probably is....if you can read Japanese or have interpreter software..... ricoh japan web page
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Re: New 2015/2018

I'll be at Ricoh tomorrow for a dog and pony show, will share what I know when I get back.
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Re: New 2015/2018

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Ricoh has drivers on website for the new 2015/18. Here is the link. http://support.ricoh.com/bb/html/dr_ut_e/rc2/model/x2015_18/x2015_18en.htm JG
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Re: IKON Reaches $1 Billion

I wonder if they paid there bills on time! hey maybe Ikon could buy Canon! [This message was edited by Docusultant on Wed January 07 2004 at 08:05 PM.]
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The First Week in January 2009

Ten years ago this week and what was on our minds?  It was the Great Recession.  I remember it all too well.  Many of my accounts were in the AEC market, remember losing almost 30% of that business because of bankruptcies, companies closing and companies just buying their device once they came to the end of the lease.  Hope I never have to go through that again!

Enjoy the threads from ten year ago this week!

Weekend Copier Notes from 1/4/09

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According to survey of printshops conducted by PIA, shop owners have increased their pricing by an average of 1.6%. Ricoh launched a “Canon/Xerox ATTACK!” program where it provides dealers and branches with funding to assist in upgrading Canon or Xerox competitive equipment to new Ricoh product. More info on the new low end color laser MFP from Ricoh, the Aficio MP C2050, featuring: - also sold as Lanier LD420C, Savin C2020 - 20ppm color or b/w top speed - 600dpi (advertised as offering 2400dpi
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Ricoh launched a “Canon/Xerox ATTACK!”

Has anyone heard of this promo???? Ricoh launched a “Canon/Xerox ATTACK!” program where it provides dealers and branches with funding to assist in upgrading Canon or Xerox competitive equipment to new Ricoh product.
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Ricoh and IBM Sales

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I found this article online and it seems to be a shift towards total office solutions sales. http://economictimes.indiatime...icleshow/3921415.cms
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RICOH ENHANCES ARCHIVE AUTOMATION WITH INTEGRATED DOCUMENT MANAGEMENT SOLUTION

, Ricoh Americas Corporation. “Having the ability to integrate the variable data printing capabilities of Dataworks3 with a powerful storage solution such as DocumentMall provides additional value to our customers while helping them achieve their information security, compliance and disaster recovery objectives.” For more information on Ricoh’s Dataworks3 ARCHIVE to DocumentMall solution, please visit www.ricoh-usa.com . About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in
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Competing against the Xerox WorkCentre 7335C?

Competing against the Xerox WorkCentre 7335C? Point out the following: - While advertised as a 35ppm unit, color speed is only 31ppm - Does not offer true 8 bits per pixel - Built-in print controller made by a third party (most likely Marvell Technology) - Has only a 667MHz processor - Comes with HP PCL print driver, but PostScript driver is an expensive option - Optional PostScript driver does not support booklet maker - No possible upgrade to EFI Fiery print server - Only a 40GB hard drive
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Ricoh MP7000 & KM 920 Contract

overall cost, price of excess copies and speed of the one copier: Make 5-Year Lease Annual Excess Over Qty. & Model to Purchase $1 Svce. $’s 2,250,000 Copier Cost 3 Ricoh-MP7000 $10,307.40 a Yr. $12,375 $0.0045 per sheet 1 Konica-Bizhub 920 Each of the four new copiers will have a 3-hole punch feature and the one Konica copier will have a half and tri-folding feature. The Board also amended consent agenda to approve Mr. Taylor to enter into a service agreement with Imagetec for two of Lincoln
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Ricoh Aficio 1224c

This is a repost from one fo the other P4P boards, can someone help??? If you can, I give you the link and access. Art Hi @ all, i'am using a aficio 1224c in an office. printing over tcp/ip is no problem. But nearly everything else. Sending a scan per mail over smtp gets no contact to the smtp server and has a dns error. And i don't know, how i can make the scanned documents in the ricoh popular for the users. The unit is cableconnected to a wlan router and has an own fixed ip adress. The
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Bid pricing seen for new Ricoh C900 production color system

Bid pricing seen for new Ricoh C900 production color system from IKON: - Base print-only engine w/Fiery = $41,555.00 - Stapling finisher = $1921.00 - Large capacity paper deck = $3460.00 - Bypass tray = $485.00 - Cover inserter = $1211.00 - Saddle stitch finisher = $2547.00 - Perfect binder = $17,072.00 - Ring binder = $8723.00 - Z-fold unit = $2422.00 - B/w clicks at $0.01 - Color clicks at $0.047
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Re: Bid pricing seen for new Ricoh C900 production color system

Thanks for the link Art. The pricing listed in this post is SIGNIFICANTLY below cost on all the products listed above (C900, Finisher, PerfectBinder, RingBinder, etc). If this pricing post scares the competitors to Ricoh and helps drive down costs on competitive units for the p4p community ... then great. Realistically, no one will ever see that pricing on the street for a Ricoh c900. Why would Ricoh price themselves closer to the Xerox 700 or KM 6500 when on the productivity side the c900 is
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Xerox (many) Allegan, MI Contract

Allengan, MI Contract
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Xerox Copes With Recession; Layoffs Possible

(Rochester, N.Y.) – In October Xerox posted a profitable third quarter but announced 3,000 job cuts in anticipation of the economy. President Ursula Burns calls this a pretty tough time for Xerox - -but not a disastrous time. Xerox was one of the first companies to recognize the slumping economy and take steps to deal with it. The company has offered separation packages seeking to trim roughly 5.2 percent of its employees worldwide. If not enough people step forward to reach that goal, some
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Minolta c500 fierys

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I have 5 used, but in very good condition s300 fierys for the c500 for sale. Also a Colorpass 5000. Make an offer.
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Flatpack Cabinets for all P4P Members

our vendors, it's companies like Lucas Distribution, Polek & Polek, Print Audit and Paradigm Imaging that keep the Print4Pay Hotel Free! Please go here to see how Lucas Distribution can increase your profits!!! www.flatpackcabinet.com
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Re: Flatpack Cabinets for all P4P Members

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Art - thanks for the intro! I look forward to participating in the message boards and hope that your members will take a look at how my cabinets can help improve their bottom line. Of special interest is the FAC 38/43 cabinet I offer for the new Ricoh/Savin/Lanier 20 & 25 cpm color MFPs - I offer a cabinet that is priced at $82 in 3+ quantity compared to $140 for the equivalent OEM cabinet. Great savings plus I will do whatever it takes to guarantee customer satisfaction!
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Re: Ricoh launched a “Canon/Xerox ATTACK!”

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No word yet from my DSM. Initially this was just for IKON Canon during the Ricoh acquisition but my DSM mentioned he heard rumor it was opening to the dealer channel. If I get more info I will pass along. Ricoh is restructuring DSM's in California.
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Re: Ricoh launched a “Canon/Xerox ATTACK!”

We had the jan-March Ricoh promo emailed to us today, and I saw nothing in reference to high volume, as a matter of fact, all I saw was "@ remote Flip their base", you get a free @ remote if @ remote sees more than 25 devices. Boring.........well fo rme at least. The promo for the RF for 2470 was renewed and the rebates for wide format trade in were renewed. Other than that, nothing earth shattering. I am getting my butt kicked by Kyocera Devices, lower than my base from three years of service
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Re: Ricoh launched a “Canon/Xerox ATTACK!”

I quess it would be more in tune to why you should pay more for the Ricoh devices. It just seems everyone is caught up in price and not caring about support. I'm telling the Ricoh story and new accounts have been a bear. I guess a general overview of how these machines work with network scanning, and network faxing would be a great place to start, and what deficiencies Kyocera has related to network scanning and faxing. Art
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Competing against the Panasonic WORKiO DP-C405

Competing against the Panasonic WORKiO DP-C405? Point out the following: - Does not offer true 8 bits per pixel - Does not offer true multi-tasking, as when making a copy, end user is locked out from the control panel - Built-in print controller from a third party - PostScript print driver is an expensive option - Does not offer XPS print driver for MS Windows Vista - Only offers 512MB of RAM - Processor is only 667MHz - No upgrade path to EFI Fiery print server - Does not offer most data
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Fit For The New Year: Oki Data Debuts Slimmer, More Affordable A3 MFPs

Oki Data Americas Tuesday unveiled the MC860 A3 color MFP series, a new set of A3 color multifunction printers Oki Data says are comparable in capability and price to many competitors' A4 printers. "What we heard most was 'costs,' " said Mike Garofola, senior marketing manager for color products at Oki Data Americas, in a ChannelWeb briefing. "The size is a nice point as well, but people are looking for an affordable solution that allows them to bring an A3-type of device into their
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InfoTrends Study Identifies Opportunities For MFP And Single-Function Scanner Vendors

Office Scanning in the U.S. Market: A Multi-Client Study. According to the results of this study, opportunities exist for vendors of MFPs as well as stand-alone scanners, and this will continue into the future. Interestingly, cost savings was cited as a primary purchase motivator for MFPs as well as single-function scanners. Anne Valaitis, Associate Director of InfoTrends' Image Scanning Trends Service, commented, "Both MFPs and single-function scanners offer financial benefits, but in different
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SRP for W2400 Developer???

What is the Ricoh SRP for developer for the W2400 per Bag? I got pricing off the SRP Aficio League and it shows 4 to a box with the MSRP at $128.44 is that correct???? or is it 128.44 per bag of developer? Thanx
Member

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Re: mpc2500

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This is what the footnotes say: Fiery options are compatible only with MP C2500EFI/MP C3000EFI models. This is my take...You can add the Fiery but you will have paid for two controllers since the units come with the Ricoh controller standard and you lose the ability to add SpotOn, Auto Trapping, EFI Hot Folders, etc.
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Re: Fit For The New Year: Oki Data Debuts Slimmer, More Affordable A3 MFPs

everyone, I have a rekationship with Okidata, if you are looking for a second or even third line send me and email and I will contact my DSM and he will contact you. We have been selling the oki boxes for over two years and use them as needed, all has been good with operation and quality. Art
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Re: Ricoh launched a “Canon/Xerox ATTACK!”

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Art, what help do you need with regards to Kyocera? We used to sell Kyocera.
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Re: Ricoh launched a “Canon/Xerox ATTACK!”

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what kyocera dealer are you running up against?
-=Good Selling=-

3 Things Sales Reps Need To Ditch To Smash Their Sales In 2019

"Most people don't have that willingness to break bad habits. They have a lot of excuses and they talk like victims."
Carlos Santana

New Year... New exercise plan, new diet, and new sales plans. The New Year is also a time to break bad habits.

Habits, they're behaviors that impact the decisions we make about how to spend our time, our sales activities and resources.

Think of sales habits in the same way. You accumulate experiences and knowledge over time which influences your outlook as well as your ability to effectively manage what you do on a daily basis.

From the most tenured sales reps to the sales newbies, recognizing what's a good versus bad habit, is the first crucial step in understanding why you do certain things while avoiding others (like prospecting).

"Poor performance is due to bad habits"

Let's peel this one back a bit, lack of productivity and personal accountability is rooted in bad sales habits. What constitutes bad sales habits? At what point do they begin sabotaging productivity, performance and more importantly, pipeline?

3 THINGS SALES REPS MUST DITCH IMMEDIATELY

In my last blog, 3 Things Sales Reps Need to Do To Help Smash Their Sales In 2019, I encouraged salespeople to get back to the basics. Applying the basics in 2019, will allow ordinary sales reps to do extraordinary things.

I urge all those in sales to become serious about your work and put in the time it takes to become a true sales professional.

Ditch these bad habits in 2019...

EXCUSES

I believe committing to excellence is the key to unlocking your sales success.

I'm concerned with the current state of the sales profession. What I’m seeing develop is a lack of commitment to excellence. A culture of excuses and finger-pointing has replaced hard work, grit, and determination. 

Salespeople use excuses to rationalize their actions regarding their circumstances, their actions toward other people (their managers), and regarding certain events (why they didn't hit quota). However, excuses are pure crap and often the primary reasons why salespeople are unable to accomplish what they need to in order to succeed.

In order to smash your sales targets at the end of 2019, you must take personal responsibility. You must hold yourself accountable to YOU! It’s no one else’s responsibility to help you get to where you need to be; it’s yours and yours alone. This means that if you have a crappy month and fail to meet your plan, it’s not your manager’s fault, your customers’ fault, or your prospects’ fault—it’s your fault! You have to suck it up, self-reflect, buckle down, and get to work. Look at yourself in the mirror and commit to getting better. Stop making freaking excuses!

"Stop excusing your failures or your procrastination and start taking the steps necessary to become a sales professional"

FEAR

The success you have in 2019 will depend greatly on your sales skills. Everything from profitable sales transactions to how well you retain your clients relies on your ability to sell. 

What concerns me is many in sales aren’t confident in their sales skills. Whose fault is that? I say lack of practice, preparation and planning has something to do with a low skill set.

With confidence and based on observation, it's no surprise that many tenured sales reps who aren't sales professionals are nervous, afraid, and hesitant to do anything relevant to improving their sales skill set. Why? Fear of being exposed! Yes, I said it!

"Admitting ones weakness is no easy call"

Have the courage to become vulnerable to help overcome your fears. Vulnerability will set you free.

"Fear of being exposed will keep you in a state of complacency"

You all have strengths and becoming vulnerable won’t kill you because you know you are still a strong person.

Set aside the fear, become a bit vulnerable...

  • Ask for help
  • Admit to yourself that you don't know everything
  • Embrace the chaos in your mind

EGO

Sales professionals check their ego at the door. Media and the movies portray salespeople as egomaniacs with slick-backed hair and a “do whatever it takes to close the sale” mentality. Doesn't this remind you of Glengarry Glen Ross? While there’s always some truth to stereotypes, the biggest exceptions to the rule lie within ourselves.

Ego plays a huge role in a sales professionals success but it can also hinder one from sales growth.

In today's highly connected, digitally driven and socially empowered business world; highly assertive, a know-it-all mentality combined with super-charged egos will be the kiss of sales death.

"A huge ego is a sales growth buzz-kill"

Top performing sales professionals, the true superstars - sell from the heart, are the open-minded, curious, collaborative, vulnerable, open to learning and aim for partnerships when working with their clients. These sales professionals have humility and operate without any deception whatsoever. This is a direct conflict to the behavior of ego-driven salespeople.

YOU OWE IT TO YOURSELF

What would happen if you got rid of the excuses, overcame your fears and squashed your ego? How would this change your sales results? How would this help you in prospecting for new business or enhancing your client relationships?

Don't allow excuses, fear and ego to prevent you from being the best version of YOU. This is no long-term strategy for success.

This will only end in sales tears. Crying in sales can be prevented. It starts with giving a rip about yourself and your career. Why is this important? You owe it your employer and more importantly your family.

"There's no crying in baseball and crying in sales can be prevented"

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterSocial Sales Academy and on my podcast by clicking on Selling from the Heart.

 

 
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