MFP Copier Blog
A Friend in The Office Supply Business, Wants to sell MFP's
A Recent Copier Appointment That Went From Bad to Good
My second appointment of the day proved to one of the most enjoyable appointments I've had in recent memory. It was with an existing account that was in the last 3 months of a 36 month lease for an A3 color MFP. The account only has one, but so do most of my accounts. I'd like to say I flourish with onesies and twosies.
Just a tip for some of you that may be new in the copier business. When quoting leasing always lead with a 36 month lease. There are two well maybe three reasons for that. One, is the upgrade time comes around a whole heck of a lot sooner than 60 months. Two, if you have to drop price then drop by the lease term for the lower price. The third reason is if your dealership has auto escalators in the maintenance and supply agreements.
Right, back to our meeting.
Everything was going quite well with presenting the reasons for upgrading to a new A3 color MFP. We reviewed the ROI, their existing annual costs for thier lease, the existing annual cost for the maintenance agreement. Heck I even developed a spreadsheet as to what thier annual costs would be if they did nothing (always have a back up plan).
Like I stated all was well until one of the two clients shot me a question about the color print quality of existing Ricoh A3 MFP. He stated we've had a couple of issues with color quality and is the Ricoh quality suppose to have a "muddled" appearance? I though okay where is this going, perhaps they weren't happy with the quality of the Ricoh?
Within a few moments the one client came back to table with a color 11x17 document that was printed from an Excel spreadsheet. Sure enough the colors not consistent, not vibrant, and had a lot of whiteness in the color. The client then stated that this document was printed back in October and then showed me another print that was perfect that was printed in December.
Okay, at this time I thought it was best to tell them about my back ground as tech back in the eighties. This story got a few chuckles and lightened the seriousness of the print quality for now. This existing client has many wide format ink based printers (can't tell you anymore), I explained that wide format printers only have two consumables which is ink and printheads, correct? Both agreed and I then went to explain how the print process works with laser based MFPs. I went into depth about how the process works for printing and then explained the major consumable components of the MFP. The last component I spoke about was the color transfer belt and how that works. I stated that most likely the transfer belt had failed and the replacement belt solved the issue (yes, I was patting my self on the back).
The client then stated that a tech never replaced anything and the MFP had fixed it self. Okay, I went back to muddled print and the client confirmed it was printed back in October, and the other print was from December and no service had been rendered. Now, I'm thinking about whiteness in the image, I picked up document and I asked the client if they ever had any humidity issues in the building? I explained that humid paper can sometimes cause poor print quality. The other client (he was doing a great job at listening) then asked the guy when was that document printed? He stated October, and said do you remember what happened in October? I saw the other client nodding in agreement.
Let me back track a bit. When I pulled into the lot, one of the items that I noticed was that some trees where recently cut down by the building. I was then told about a tree that had crashed through the roof during a storm in October. I was like well there's the reason why you had the poor print quality and the MFP fixed it self. Not damp or humid paper means great color quality. Boy was I relieved, I nailed it with on the second attempt!
There's some additional quoting that has to be done in the next few days. I feel that my knowledge of the print process, the ability to explain the process and to have an idea of what might be wrong made then feel comfortable that another Ricoh MFP is in thier future.
After leaving the account and heading back to the office my thoughts were centered about what if. What if a new rep had to go to this account? What if they did not know the print process, what if they couldn't find the reason for the poor prints? I'm not trying to toot my own horn. What I do know is that 80-90% of the reps that I go up against could not explain the print process, nor would they have any idea of what is wrong.
Thus, you could have the super sales skills, and the best coaching in the world and it would not have mattered because you're trying to sell something that you have no clue how it works.
I would urge all of the newbies to learn more about the print process and each component so that you could explain the process of color print if you have too.
-=Good Selling=-
Master Service Providers Face New Competition
Most MSP technology resellers who are increasingly delivering IT Security Services, understand they will outsource the heavy lifting associated with IT Security, compliance, and education. I think the time has come that there will be a new competition which will challenge Master Service Providers, especially those with limited resources. Two thousand nineteen will be the year of new options and game-changing competitors. Some will re-invent themselves becoming the new competitor, and some will struggle and fall victim to changing times.
It is the talk of the town, IT security; it's training, its compliance, and its need to be taken seriously. Technology re-sellers from all channels are littering their websites and marketing material with those two words, Cyber Security.
I think the whole of business is aware of the need to get secure, from both internal and external threats. There will be security providers coming out of the woodwork. There will also be organizations with proven security deliverables of their own, who will begin to look at expansion through channel distribution this creates the new threat to Master Service Providers.
Here are some of my predictions. Organizations such as ConnectWise and other PSA providers increase their security offerings. The largest Master Service Provider, Continuum will expand its security offering, their deep pockets and huge MSP customer base will give them a significant advantage over the small Master Service Providers. However, Resellers will see large enterprise corporations such as ATT push themselves into the SMB space with IT Security offerings, ATT’s motive with last year’s acquisition of Alien Vault. We should not dismiss our friends at Amazon, Office Depot, or even those large V.C. backed software conglomerates. Also, some in the print Services business will diversify into IT security or form relationships with IT Security Platforms inside or, outside of Master Service Providers.
Many understand the value of delivering IT Security so, current providers void imagination will be surprised by their potential replacements. Remember, no one ever believed that Amazon would own the cloud five or six years ago, and those who bet against that lost the bet.
The extremely high cost required for building IT Security Platforms which would attract resellers will take organizations with both substantial revenues and profits giving the advantage to those organizations with massive customer bases, customer bases which are the same as the MSP. New Security providers are courting the SMB customer, and the severe consequences related to IT Security will open the door for customers to evaluate their current service provider abilities. Most Managed Service Providers understand their customer relationships are only a component of their deliverable. Great relationships do not prevent IT disasters, or IT security threats, and will quickly be traded for the better abilities of the new provider.
I think many MSP’s are smart enough to understand if they are outsourcing to a Master Service Provider and the Master Service Provider is then outsourcing what they initially outsourced to them; the end-user will pay the higher cost. It will be interesting to see how the market evolves and how master service providers will define their deliverable in the ever-growing security-minded market place.
In Closing;
All those in technology must be open to new possibilities. What seemed perfect just three years ago should now be thoroughly questioned.
In the IT Security deliverable it's important to frequently look behind all relationships to re-evaluate the providers capabilities.
I am looking at organizations who can help TEASRA resellers help their end users navigate the security landscape. I believe with an open mind to possibilities, TEASRA will discover those who will challenge, change and replace, what needs to be challenged, changed and replaced in the delivery of IT Security.
After all,
Status Quo is the killer of all that will be invented, and Status Quo in IT Services - is the greatest threat to your IT Security.
Stay secure
Ray Stasieczko
Behind Every Great Sales Professional You'll Find A Coach... Who's Your Coach?
“Champions play as they practice. Create a consistency of excellence in all your habits.” –
Mike Krzyzewski
Kobe Bryant and Michael Jordan had Phil Jackson. Tom Brady has Bill Belichick. What's the common denominator?
Coaching benefits professional athletes, so why don't more in sales leadership, sales management and in sales have coaches?
Tom Brady, the New England Patriots quarterback credits much of his passing success to Tom Martinez his former quarterback coach. He worked with Brady to refine his release and improve his throwing technique.
“Mechanics should be coached on a daily basis, and I don’t know that it is. It’s like Tiger Woods’ golf swing or Michael Jordan’s free throws,”
Tom Martinez
Atul Gawande a surgeon and writer for the New Yorker Magazine gave a TED Talk titled: Want to get great at something? Get a coach.
Sales success tends to mask deficiencies. With the assistance of a coach, sales professionals can take what they do to higher levels.
"Investing in yourself yields the highest return on investment."
GREAT COACHES GET ATHLETES TO BELIEVE IN THEMSELVES
Great coaches inspire their players to do more than they think they can. They stretch their limits, beliefs and challenge them along the way. Phil Jackson built up Kobe Bryant and Michael Jordan. Bill Belichick has built up Tom Brady's self- esteem rather than undermine it. These coaches don't praise mediocre effort. What they do effectively is practice catching elite athletes doing things right. They don't get caught up playing head games leaving these athletes questioning their abilities.
How do sales professionals improve?
How do sales professionals get better at what they do?
How do sales professionals become even greater?
"The simplest things are not simple"
There may be a fine line between a good coach and a great coach but they can make a world of difference to professional athletes.
Can the same be said inside the sales world?
Great sales coaches...
- Are effective communicators
- Are compassionate
- Have a passion for sales
- Are heartfelt and genuine
- Are true leaders
- Are practitioners
THE CHALLENGE
How do sales professionals become better at what they do?
I believe sales professionals are capable of managing their own improvement. Why? Because they've developed habits of thinking and learning.
However; somewhere along the way some stop improving. They stop doing the small things.
"Great coaches reenergize the small things"
A challenging question... What makes a great sales manager versus a sales leader or coach? I'm not here to bash on sales manager's as they play an important role, however; I'm here to challenge the status quo in how they grow, nurture and enhance the lives of their sales team.
“Management is transactional, while Leadership is Transformational.”
Brian Tracy
The challenge inside many sales teams - great sales reps often times get promoted to sales managers. One huge issue is most promoted sales managers are familiar with the transactional side of the business as this is what their sales mindset is accustomed to achieving. This is polar opposite of transforming and leading others in order to achieve results.
Sales managers who lack leadership qualities fall into the habit of managing off of to-do lists, activity reports and a "what will you close mindset?"
WHY A COACH?
Phil Jackson and Bill Belichick are leaders and exceptional coaches as they enhance the lives of the athletes around them thus achieving outstanding results.
- Coaches and leaders spend more time listening and asking questions.
- Coaches and leaders invest serious amount of time observing.
- Coaches and leaders are support outlets in assisting to develop growth plans.
"How many in sales today can honestly say their sales manager is a great sales coach?"
A great sales coach provides insight to build up sales professionals by:
- Providing and personally assessing strength and weaknesses
- Challenging thinking and assumptions around personal growth
- Supporting and encouraging open communication
- Driving results through written action plans and daily practice
A sales coach leads sales professionals to constantly be improving, never accepting mediocrity
Top performance sales professionals do things differently than their average peers: they invest in themselves. They continually hone their craft. The best-of-the-best take it to heart and to the next level, they hire a coach.
WHO'S YOUR COACH?
The best personal trainer in the world can’t improve a person’s fitness if the individual is not committed. A coach can be an incredible asset to someone who is committed to getting better.
"The more success an individual achieves, the more pronounced their blind spots become. "
B.Formato
I ask all of you to think about the following:
- Who's helping you to define your sales goals?
- Who's helping you to build an action plan?
- Who's giving you direct advice to help you get to the next level?
- Who's challenging and encouraging you to take ownership of your own success?
If you are serious about getting better, a coach should be in your future. There is no shame in asking for help. You never know what a fresh pair of eyes can see for your sales career, so why not seize the opportunity to be held accountable and become better?
The investment you make in yourself could pay huge dividends. Growing sales is hard. It takes new ideas and fresh energy. I'd like to be your coach!
I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.
Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.
You can find more material inside Selling From The Heart.
In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.
I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Social Sales Academy and on my podcast by clicking on Selling from the Heart.
This Week in the Copier Industry 10 Years Ago, The Second Week in January 2009
Enjoy these threads from ten years ago this week!
This Week in the Copier Industry 15 Years Ago, The Second Week in January 2004
Fifteen years ago I was not blogging about our industry. Most of what you'll see below is threads from P4P'ers asking and answering questions. The Print4Pay Hotel forums offers our members the opportunity to post questions, answers, news or maybe you want to blow off some steam. If you do here's a link to our forums.
Enjoy the threads from 15 years ago this week!
This Week in the Copier Industry 5 Years Ago, The Second Week in January 2014
One of my goals for this year is to garner more leads. You can do that with generating educational documents. I wrote this blog a few years ago, hope this helps.
31 Ways to Garner Net New Copier & Managed IT Business (2 of 31)
Enjoy the threads from 5 years ago this week!
The Death of Global Imaging Systems is Confirmed
On the 30th of October we posted this topic on the Print4Pay Hotel forums The Death of Global Imaging Systems?
Just a few minutes we were notified that indeed Global Imaging Systems is no more. Xerox has announced a name change along with many other changes that have been posted on thelayoff.com.
It was also posted that the name for Imaging will be XBS (maybe Xerox Business Solutions or Systems).
Here's a snipped from a recent thread:
- Name change announced
- Health care plan combined
- 401k reduced
- 40 cores to ? 25
- Centralized service hr it
- Accounting billing going offshore
- Real estate closing
- Sales compensation changing
- Management compensation reduced
It will be interesting to see how XBS moves forward. I'm sure this will not bode well if most of the bullets are true. I'm sure there will be spin from others that may not tell t like it is and try to sugar coat the change.
If you want to get the real juice here https://www.thelayoff.com/t/X0ljEXN
This Week in the Copier Industry 5 Years Ago, The First Week in January 2014
Some great threads here, especially the blog series I wrote for "31 Ways to close more copiers sales".
Enjoy these threads from 5 years ago this week!
Pacific Office Automation Helps Local Children by Matching Donations in the Fox 12 Holiday Toy Drive
This Week in the Copier/Office Equipment Industry 10 Years Ago (1st Week of January 2004)
Best Black & White MFP for 10k/month yeild. Suggestions?
Canon U.S.A. Launches Updated Managed Document Services Program to Support Clients' Current and Future Print, Document & Content Management Needs
Ricoh Announces Availability of Ricoh Pro L4100 Large Format Printer Series
Xerox DocuMate 5445 Named Best Small Office Document Scanner of 2013 by PCMag.com
Padmasri Digital Prints opts for its third KM C8000
Selling Copiers "Ten Tips to Keep the Pipeline Flowing"
My Top Ten Bucket List before I Retire from Selling Copiers
Buyer’s Laboratory accolade for Canon’s imagePROGRAF series praise in
Canon Canada to amalgamate Océ-Canada Inc. as a division
Epson America Launches App-Enabled Label Printer for Smartphones and Tablets
Xerox Corporation : Patent Application Titled "Method an Apparatus for Reducing Release Agent Transfer to a Pressure Member in a Fuser" Published Online
Ricoh Co Ltd : Patent Issued for Image Forming Apparatus, User Restriction Method and Use History Generation Method
31 Ways to Close More Copier Sales (#22 of 31)
3D Systems Completes Acquisition of Xerox's Oregon Based Solid Ink Engineering and Development Teams
Mihalis Kardoulakis
Mhoule
Seiko Epson Corporation : Patent Issued for Print Method, Print Device, and Program
Toshiba Launches 5-Watt Chipset For Fast Wireless Charging
OKI Data Americas to Demonstrate End-to-End Customized Retail Printing Solutions at the National Retail Federation’s 103rd Annual Convention and EXPO
Re: What Happened with the RICOH Pro L4000
Re: My Top Ten Bucket List before I Retire from Selling Copiers
Epson Adds Wireless Scanning to Professional Sheetfed Document Scanner Portfolio
Epson Adds Wireless Scanning to Professional Sheetfed Document Scanner Portfolio
New Office Photography Machine to Debut at CES 2014
Riep2805
Re: Ricoh unveils A3 color printer with industry's lowest cost of ownership and ultra-compact footprint
Re: My Top Ten Bucket List before I Retire from Selling Copiers
Re: What Happened with the RICOH Pro L4000
Re: Intro Letter
Re: My Top Ten Bucket List before I Retire from Selling Copiers
Re: Some Top Ranking Copier Sites for Rent!
Re: Ricoh Announces Availability of Ricoh Pro L4100 Large Format Printer Series
Re: HP & Sharp "What is Canon Thinking"
Re: Best Black & White MFP for 10k/month yeild. Suggestions?
IDC MarketScape names Lexmark an industry leader in smart MFPs
SageNet and Spacenet Announce Executive Management Changes
Tablets To Pass PCs In 2014
TDS Hosted & Managed Services becomes OneNeck IT Solutions
Otelco Acquires Cloud Hosting and Managed Services Provider Reliable Networks of Maine, LLC
Photo Release -- 3D Systems Unveils New iSense Consumer Scanner at CES
Cecil
31 Ways to Garner Net New Copier & Managed IT Business (1 of 31)
Re: Ricoh CW2200SP Maintenance Pricing
Re: Ricoh unveils A3 color printer with industry's lowest cost of ownership and ultra-compact footprint
This Week in the Copier Industry 15 Years Ago, The First Week in January 2004
Some of these devices sure do bring back some memories. interesting news with Ikon, and I remember the DiALTA Color CF5001 very well!
Enjoy these threads from 15 years ago this week!
Konica Minolta Unveils DiALTA Color CF5001
Death of a Xerox 425
Re: Ricoh 2232/38 sometime in Feb?
Re: Ricoh 2232/38 sometime in Feb?
IKON Reaches $1 Billion
Re: Ricoh 2232/38 sometime in Feb?
Re: Ricoh 2232/38 sometime in Feb?
Ricoh Web Address for Samples?
Re: GBC Stream Punch jamming
New 2015/2018
OKI Growing into Color Leader
Re: Leads in Pennslyvania
Re: Ricoh 2232/38 sometime in Feb?
Re: Aficio 2022/27 SMB SMB Scan to file!
Re: Ricoh 2232/38 sometime in Feb?
Re: Ricoh 2232/38 sometime in Feb?
Re: GBC Stream Punch jamming
Re: OKI Growing into Color Leader
Re: Leads in Massachusetts
Re: Leads in Georgia
Re: Leads in Florida
Re: Leads in North Carolina
Re: Leads in Virginia
Leads in South Carolina
Re: Leads in Texas
Re: Leads in Maryland
Re: Leads in Illinois
Re: Leads in California
Re: Leads in Washington
Re: Leads in New York
Re: Leads in Jersey
Re: Changing PDF's after scanning with Adobe Acrobat
Re: New 2015/2018
Re: New 2015/2018
Re: New 2015/2018
Re: New 2015/2018
Re: IKON Reaches $1 Billion
This Week in the Copier Industry 10 Years Ago, The First Week in January 2009
Ten years ago this week and what was on our minds? It was the Great Recession. I remember it all too well. Many of my accounts were in the AEC market, remember losing almost 30% of that business because of bankruptcies, companies closing and companies just buying their device once they came to the end of the lease. Hope I never have to go through that again!
Enjoy the threads from ten year ago this week!
Weekend Copier Notes from 1/4/09
Ricoh launched a “Canon/Xerox ATTACK!”
Ricoh and IBM Sales
RICOH ENHANCES ARCHIVE AUTOMATION WITH INTEGRATED DOCUMENT MANAGEMENT SOLUTION
Competing against the Xerox WorkCentre 7335C?
Ricoh MP7000 & KM 920 Contract
Ricoh Aficio 1224c
Bid pricing seen for new Ricoh C900 production color system
Re: Bid pricing seen for new Ricoh C900 production color system
Xerox Copes With Recession; Layoffs Possible
Minolta c500 fierys
Flatpack Cabinets for all P4P Members
mmelrod
Re: Flatpack Cabinets for all P4P Members
Re: Ricoh launched a “Canon/Xerox ATTACK!”
Re: Ricoh launched a “Canon/Xerox ATTACK!”
Re: Ricoh launched a “Canon/Xerox ATTACK!”
Competing against the Panasonic WORKiO DP-C405
Fit For The New Year: Oki Data Debuts Slimmer, More Affordable A3 MFPs
InfoTrends Study Identifies Opportunities For MFP And Single-Function Scanner Vendors
SRP for W2400 Developer???
Patrick Bateman
Tibes
Re: mpc2500
Re: Fit For The New Year: Oki Data Debuts Slimmer, More Affordable A3 MFPs
Re: Ricoh launched a “Canon/Xerox ATTACK!”
3 Things Sales Reps Need To Ditch To Smash Their Sales In 2019
"Most people don't have that willingness to break bad habits. They have a lot of excuses and they talk like victims."
Carlos Santana
New Year... New exercise plan, new diet, and new sales plans. The New Year is also a time to break bad habits.
Habits, they're behaviors that impact the decisions we make about how to spend our time, our sales activities and resources.
Think of sales habits in the same way. You accumulate experiences and knowledge over time which influences your outlook as well as your ability to effectively manage what you do on a daily basis.
From the most tenured sales reps to the sales newbies, recognizing what's a good versus bad habit, is the first crucial step in understanding why you do certain things while avoiding others (like prospecting).
"Poor performance is due to bad habits"
Let's peel this one back a bit, lack of productivity and personal accountability is rooted in bad sales habits. What constitutes bad sales habits? At what point do they begin sabotaging productivity, performance and more importantly, pipeline?
3 THINGS SALES REPS MUST DITCH IMMEDIATELY
In my last blog, 3 Things Sales Reps Need to Do To Help Smash Their Sales In 2019, I encouraged salespeople to get back to the basics. Applying the basics in 2019, will allow ordinary sales reps to do extraordinary things.
I urge all those in sales to become serious about your work and put in the time it takes to become a true sales professional.
Ditch these bad habits in 2019...
EXCUSES
I believe committing to excellence is the key to unlocking your sales success.
I'm concerned with the current state of the sales profession. What I’m seeing develop is a lack of commitment to excellence. A culture of excuses and finger-pointing has replaced hard work, grit, and determination.
Salespeople use excuses to rationalize their actions regarding their circumstances, their actions toward other people (their managers), and regarding certain events (why they didn't hit quota). However, excuses are pure crap and often the primary reasons why salespeople are unable to accomplish what they need to in order to succeed.
In order to smash your sales targets at the end of 2019, you must take personal responsibility. You must hold yourself accountable to YOU! It’s no one else’s responsibility to help you get to where you need to be; it’s yours and yours alone. This means that if you have a crappy month and fail to meet your plan, it’s not your manager’s fault, your customers’ fault, or your prospects’ fault—it’s your fault! You have to suck it up, self-reflect, buckle down, and get to work. Look at yourself in the mirror and commit to getting better. Stop making freaking excuses!
"Stop excusing your failures or your procrastination and start taking the steps necessary to become a sales professional"
FEAR
The success you have in 2019 will depend greatly on your sales skills. Everything from profitable sales transactions to how well you retain your clients relies on your ability to sell.
What concerns me is many in sales aren’t confident in their sales skills. Whose fault is that? I say lack of practice, preparation and planning has something to do with a low skill set.
With confidence and based on observation, it's no surprise that many tenured sales reps who aren't sales professionals are nervous, afraid, and hesitant to do anything relevant to improving their sales skill set. Why? Fear of being exposed! Yes, I said it!
"Admitting ones weakness is no easy call"
Have the courage to become vulnerable to help overcome your fears. Vulnerability will set you free.
"Fear of being exposed will keep you in a state of complacency"
You all have strengths and becoming vulnerable won’t kill you because you know you are still a strong person.
Set aside the fear, become a bit vulnerable...
- Ask for help
- Admit to yourself that you don't know everything
- Embrace the chaos in your mind
EGO
Sales professionals check their ego at the door. Media and the movies portray salespeople as egomaniacs with slick-backed hair and a “do whatever it takes to close the sale” mentality. Doesn't this remind you of Glengarry Glen Ross? While there’s always some truth to stereotypes, the biggest exceptions to the rule lie within ourselves.
Ego plays a huge role in a sales professionals success but it can also hinder one from sales growth.
In today's highly connected, digitally driven and socially empowered business world; highly assertive, a know-it-all mentality combined with super-charged egos will be the kiss of sales death.
"A huge ego is a sales growth buzz-kill"
Top performing sales professionals, the true superstars - sell from the heart, are the open-minded, curious, collaborative, vulnerable, open to learning and aim for partnerships when working with their clients. These sales professionals have humility and operate without any deception whatsoever. This is a direct conflict to the behavior of ego-driven salespeople.
YOU OWE IT TO YOURSELF
What would happen if you got rid of the excuses, overcame your fears and squashed your ego? How would this change your sales results? How would this help you in prospecting for new business or enhancing your client relationships?
Don't allow excuses, fear and ego to prevent you from being the best version of YOU. This is no long-term strategy for success.
This will only end in sales tears. Crying in sales can be prevented. It starts with giving a rip about yourself and your career. Why is this important? You owe it your employer and more importantly your family.
"There's no crying in baseball and crying in sales can be prevented"
I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.
Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.
You can find more material inside Selling From The Heart.
In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.
I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Social Sales Academy and on my podcast by clicking on Selling from the Heart.