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MFP Copier Blog

Is This the Beginning of the End for the Padding of Lease Rates?

First off, I'm no expert in the equipment leasing business; however, but I have some peeps that are.  A few days ago I caught a thread on Linkedin reposted from @KeithHachey (Americorp Financial LLC).  See the pic below.

The first item that caught my eye was the hashtag #leases and then the text at the bottom for "Impact of Senate Bill 1235 on Equipment Leases.

Of course I followed the link and it lead me to the web site for the State of California Legislative for Senate Bill 1235.  Bill 1235 relates to commercial financing in the State of California and the disclosure of the following.

22803.
 (a) As an alternative to the disclosures required in subdivision (b) of Section 22802, a provider who offers commercial financing that is factoring or asset-based lending and that offers the recipient an agreement that describes the general terms and conditions of the commercial financing transaction that will occur under the agreement, may provide the following disclosures as an example of a transaction that could occur under the general agreement for a given amount of accounts receivables:
(1) An amount financed.
(2) The total dollar cost.
(3) The term or estimated term.
(4) The method, frequency, and amount of payments.
(5) A description of prepayment policies.
(6) The total cost of the financing expressed as an annualized rate.
(b) This section shall remain in effect only until January 1, 2024, and as of that date is repealed.
From what I'm reading, this means that if a business enters into an equipment lease all of the above information needs to be disclosed to that business.
For years and years many in our industry has been using "padded" lease rates.
Let me give an example of "un-padded rates"
A leasing company gives a lease rate to the dealer for 60 months.  That rate to the dealer is let's say .0186 for the 60 month term.  In order to figure the payment, we take the dollar amount of the lease and multiply it by the rate factor.  Let's use $10,000 is the purchase price. 10,000 * .0186 = $186.00. The payment for the business would be $186.00 for the term of 60 months.  This would be an example of a lease rate that is not "padded".
The example of a "padded" lease rate would be the following
The rate from the leasing company is still the .0186 for the 60 months, however, the dealer increases the rate factor to the sales force to .0202.  Using the same purchase price of $10,000 and multiplying it by .0202 makes the lease payment $202.00 per month. The payment is now $18 higher per month for the term of the lease.  The dealer profits $18.00 per month for the 60 month term. The dealer makes an additional profit of $1,080 on the lease. 
The way I'm seeing this is the dealer or the leasing company now has to disclose all of those financing items to the business.  Thus instead of the purchase price being $10,000 it should be disclosed as $11,080. Along with the annualized rate.
I am not the expert in the language for Senate Bill 1235.  I'm hoping that Keith can chime in on this blog and verify what hoops dealers and leasing companies will need to jump through in order to provide office equipment leasing in the State of California.  
I titled the "Is This the Beginning of the End for the Padding of Lease Rates?" because I'm not a fan of the practice.  I do not believe the "padding" of lease rates is illegal, it's just not the thing to do. If a dealer or a direct manufacturer  needs more dollars then just increase the price of the equipment and stop back end process.  
We know our law makers, and they will pretty much do anything to make the States extra revenue.  The Bill allows requires that the lending institutions that are listed also need a license. I'm sure there is a fee for that.  Thus, a Bill like this may becoming to your state or even my state.
Keith are you out there?
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Second Week in September 2003

I took the time to re-read and correct some of the grammar and spelling issues that plagued me from many years ago. I'm a copier sales person and not an English major. Please excuse typo's or grammar.  Anyway, I must have wrote this after the Ricoh purchase of Ikon and the title "MFP Wars". After the re-read, I realized that we're still fighting the MFP Wars, whether it's the low cost per pages that are low balled or the continuing battle of A3 vs A4. Somethings never change.

Enjoy the threads from ten years ago this week!

Re: Ricoh to purchase IKON Office Solutions

. RECOMMENDED READING • "Konica/Danka Deal Will Transform U.S. Distribution Landscape” — When the deal closes, IKON Office Solutions will be the only large, independent, nationwide distributor of printers, copiers and MFPs in the U.S. By Don Dixon and Ken Weilerstein • "Dataquest SWOT: Canon, Worldwide, 2007” — By building its service network organically as well as through acquisitions, Canon is becoming more nimble and better able to compete with Xerox and HP on national bids. By Don Dixon, Sharon
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Xerox launches DocuShare Express

paper and digital information can be difficult in a small business setting where administrative resources are limited. For example, in a doctor's office regulatory materials, pharmacy procedures and training manuals need to be updated frequently and can be costly to print, store and keep organized. DocuShare Express allows employees to review materials online, anytime - fostering communication and collaboration without straining the budget. DocuShare Express also includes a time-saving imaging
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RICOH TEAMS WITH SEPIALINE ON COST RECOVERY SOLUTION

and consulting companies work with Ricoh to provide innovative and effective software, digital imaging and content/document management solutions for the business community. For more information on Ricoh products and solutions, please visit www.ricoh-usa.com . About Sepialine Founded in 1998, Sepialine delivers products and services to capture, analyze and report business expenses — print, copy, scan, fax, phone and more — across multiple platforms, devices and sources. Sepialine’s award-winning
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Ricoh Introduction of RA2K Integration for IPDS 40-59PPM

Ricoh is pleased to announce the release of new model support for printing IPDS in IBM zSeries (S/390) and iSeries (AS/400) environments. RA2K Integration for IPDS is an internal software solution, which resides on the hard drive of select Ricoh print devices and enables users to send AFP/IPDS print jobs directly from their S/390 or AS/400 systems. This solution is designed to allow your customers to print professional laser-quality output, access standard finishing and paper size options
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New Ricoh 14ppm wide format!

14 A1 per minute and color scanning,, found this on the ricoh.jp site. If you are using google tight click on the page to translate. http://translate.google.com/tr...%2fW5100%26spell%3d1
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Ricoh Document Feeders

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Does anyone know what's the smallest Ricoh copier that does a duplex copy with just one pass through the document feeder???
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Paradigm Imaging Adds Dealer Area to Web Site!

scanning and printing solutions. This new site will be extremely valuable to our channel, providing dealers with many sales tools and marketing resources at their fingertips," says Randy Geesman, President of Paradigm Imaging Group. About Paradigm Imaging Group Paradigm Imaging Group is a large format solutions provider whose expertise extends from scanning and printing products to imaging systems integration, software development and product distribution. Paradigm counts among its clients, companies
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Re: Leads In Minnesota

President and Chief Sales and Marketing Officer for Financial Institutions and Small Business Segments and President of Financial Services Lynn R. Koldenhoven Vice President of Sales and Marketing for Direct to Consumer Segment Anthony C. Scarfone Senior Vice President and General Counsel Malcolm J. McRoberts Senior Vice President and Chief Information Officer Jeff D. Stoner Senior Vice President of Human Resources Pete J. Godich Vice President of Fulfillment
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MFP Wars "Death of the Independent Dealer"

of the largest or most profitable dealerships in the nation. At one time Alco (Ikon) was a distributor for Sharp copiers, and then one day Alco (Ikon) dropped Sharp and the Japanese Manufacturers shook in their boots. From what I remember, and I could be wrong, Sharp lost about 80% of their North America distribution in one day. Every since then the Japanese manufacturers have been buying dealers to preserve market share. Which brings me to a line in Tommy Boy: go here for rest of blog
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Re: Leads in Florida

maintains data centers in several European cities, including Brussels, Frankfurt, London, Paris and Amsterdam. People Steve Miller Chief Executive Officer and President Josh Gagliardi Chief Technology Officer Gabe Miller, M.B.A. Chief Financial Officer Scott Munger Chief Operating Officer Chance Brannen Vice President of Worldwide Sales Mark Hayes Vice President of Marketing and Business Development George Antoniou Vice President of Operations Michael Brownstein Vice President of Network
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Re: Leads in Colorado

, research and advertising services People David J. Leonard Chief Executive Officer Kenneth G. Carroll President and Chief Operating Officer Erwin C. Hudson Executive Vice President and Chief Technology Officer Mark D. Adolph Senior Vice President and Chief Financial Officer Michael A. Casullo Chief Information Officer Jim Elliot, M.B.A. Vice President of Infrastructure Ed Knudson, M.B.A. Vice President of Sales and Marketing Thad Mazurczyk Vice President of Technology Raymond Mills Vice
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Re: Prospecting in Michigan

Equity 11 Ltd + expand to see all events Opportunities company expects funds to be used for... materials production activities expanding sales and marketing efforts product development potential opportunity to provide... products and services to support increased sales activities recruiting services for sales professionals products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct
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Re: Leads in Oregon

... financial services, 401K rollovers and COBRA assistance office furniture and equipment liquidation services The company will shutter its window and door manufacturing facility in Stockton, Calif., on October 6, resulting in the loss of 126 jobs. The plant is located at 4547 Frontier Way in the Arch Road Business Park. People Roderick C. Wendt Chief Executive Officer and President Douglas P. Kintzinger Executive Vice President and Chief Financial Officer Barry Homrighaus Chief
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Re: Leads in New York

3, 2008: $16 million in Series A financing from Fidelity Ventures Correlix Ltd. -- New York, NY September 2, 2008: $8 million in Series B financing led by Sequoia Capital Epic Advertising Inc. -- New York, NY September 2, 2008: Announced a new Senior Director of Agency Sales Veramark Technologies Inc. -- Pittsford, NY September 2, 2008: Announced a new Senior Vice President of Worldwide Sales Frederick Wildman and Sons Ltd. -- New York, NY September 2, 2008: Announced a new Vice President and
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Re: Ricoh 2075 - Printing Custom Size Paper

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Try having the customer re-save the document with the 2075 RPCS as the default printer driver. If the document was created in Word and printed on another printer, those settings sometimes override the print driver setting.
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Re: Leads in New Jersey

What It Does It provides regulatory and quality services to FDA-regulated industries. Industry Professional & Technical Services Contact Information Q Pharma Inc. 22 South Street Morristown, NJ 07960 Phone: 973-656-0011 Fax: 973-656-0408 http://www.qpharmacorp.com Events 9/4/2008 - Announced a new Vice President of Sales and Marketing Opportunities potential opportunity to provide... products and services to support increased sales activities recruiting services for sales
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Re: Leads in New Jersey

President of Corporate Business Development Joseph M. Mahady Senior Vice President Gregory Norden Senior Vice President and Chief Financial Officer Denise M. Peppard Senior Vice President of Human Resources Lawrence V. Stein Senior Vice President and General Counsel Mary K. Wold Senior Vice President of Finance Andrew F. Davidson Vice President of Internal Audit Douglas A. Dworkin Vice President and Deputy General Counsel Leo C. Jardot Vice President of Government Relations Jeffrey E
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Re: Leads in Georgia

President of Supply Chain Sarah Molinari Manager of Corporate Communications 770-384-5504 Joe Izganics President, Southern Division Joe McFarland President, Western Division Bruce Merino Senior Vice President of Merchandising and President of EXPO Design Center Marvin Ellison Executive Vice President of U.S. Stores What It Does It provides custom software development and strategic technology consulting services. Industry Publishing, Communications Services & Software Contact Information
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Re: Leads in Louisana

support increased sales activities recruiting services for sales professionals software and systems specific to the sales function products and services to support a field sales force Dana Stetson is Vice President of Sales. Mr. Stetson was most recently Head of Sales for Lava Trading and previously held the same position at Dynamicsoft. People Justin A. Brownhill Cofounder and Chief Executive Officer Nicholas R. Perkin Cofounder and President David S. Willenzik General Counsel Ed
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Re: Leads in Quebec

What It Does It provides human resource professionals with software that enables process automation, authoring and delivery of recruitment and assessment systems. Industry Publishing, Communications Services & Software Contact Information Inscape Software Inc. (formerly HR Alloy Inc.) 4200 St. Laurent Boulevard Suite 1203 Montreal, Quebec H2W 2R2 Canada Toll-Free: 800-747-4828 http://www.inscapesoftware.com Events 9/3/2008 - $7 million in Series B funding led by Solidarity Fund QFL
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Re: Prospecting in Utah

, Chairman and Founder John Braun, M.D. Clinical Consultant and Founder Lesa Nelson Vice President of Clinical Operations Eric Olson Executive Vice President of Sales and Marketing Joe Ross Vice President of Strategic Initiatives Rina Wolf Vice President of Reimbursement and Regulatory Affairs NYSE RZ number of employees: 40 What It Does It develops and licenses advanced electric motor technology to motor manufacturers. Industry Product Development & Production Contact Information
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Re: Leads in South Carolina

events Opportunities potential opportunity to provide... products and services to support increased sales activities recruiting services for sales professionals software and systems specific to the sales function products and services to support a field sales force products and services to support growth in target markets, including marketing, research and advertising services Melissa Rapp is Vice President of Sales. She will be responsible for the supervision and coordination of
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Re: Leads in Massachusetts

Boston Millennia Partners Greentech Media Inc. -- Cambridge, MA September 2, 2008: Announced a new Vice President of Sales
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Re: Leads in Texas

Celevoke Inc. -- Liberty, TX September 8, 2008: Announced a new Executive Vice President of Sales, Marketing and Business Development Luminary Micro Inc. -- Austin, TX September 5, 2008: Announced a new Vice President of Worldwide Sales IdentiPHI Inc. -- Austin, TX September 3, 2008: Announced a new Vice President of North American Sales Mannatech Inc. -- Coppell, TX September 2, 2008: Announced a new Senior Vice President and Chief Marketing Officer
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Re: Sales Tips

It is important to understand that you deserve happiness. Those who believe that they are not worthy of happiness may subconsciously sabotage their efforts to achieve happiness. If necessary, tell yourself each day that you deserve to be happy and remind yourself what steps you will take to achieve the happiness you desire. Being happy, you can achieve alot more in life then you ever though. Even in sales, have a happy face, it helps to close business.
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Re: Gas Price Check

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From $3.65 yesterday to $4.59 today in Western Kentucky. So much for the brief savings.
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Re: Leads in California

Platform WildPackets Inc. -- Walnut Creek, CA September 4, 2008: Announced a new Vice President of Sales Microfabrica Inc. -- Van Nuys, CA September 4, 2008: $22.5 million in Series B financing co-led by Versant Ventures and Interwest Partners NutriPure Beverages Inc. (formerly Liberty Diversified Holdings Inc.) -- Newport Beach, CA September 4, 2008: An undisclosed amount of funding Fonality Inc. -- Los Angeles, CA September 4, 2008: $12 million in financing led by Draper Fisher Jurvetson Growth

-=Good Selling=-

This Week in the Copier Industry 15 Years Ago, The Second Week in September 2003

Haha!  Something pretty funny in with one of the links below. "Moving closer to the paperless office".  This was fifteen years ago.

Do you remember the Ricoh C1224? Was a color MFP that had a speed of 12 pages per minute in color and 24 pages per minute in black.  Needless to say that Ricoh never informed sales that the copier would go into auto calibrate during a print or copy run for up to minutes!  Relive that experience with the threads below

Enjoy the threads from 15 years ago this week.

Konica Introduces unityDesktop™

Konica Introduces unityDesktop™ and unityDesktop Professional™ New Solutions for Scanning and Imaging Unite Document Imaging, Manipulation and Storage Applications in an Easy-to-Use, Cost-Effective Software Package - Seybold San Francisco 2003, Moscone Center, September 9-11, Booth #213 - WINDSOR, Conn. - September 9, 2003 - Konica Business Technologies U.S.A., Inc. (Konica), the innovation leader in digital imaging solutions and a subsidiary of Konica Minolta Holdings, Inc., today announced
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Konica's 7155 And 7165

September 2, 2003 - Konica's 7155 And 7165 Departmental Document Systems And 8031 Color Imaging System Honored In 2003 Opa Mfp Reliability Survey OPA Names Three Konica MFPs to its 2003 "Recommended Purchase" List WINDSOR, Conn. September 2, 2002 Konica Business Technologies U.S.A., Inc. (Konica), the innovation leader in digital imaging solutions and a subsidiary of Konica Minolta Holdings, Inc., today announced that its Konica 7155 and 7165 Departmental Document Systems, and its Konica
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Xerox shedding millions

Rochester to hold 23 Wal-Mart stores or seven Bausch & Lomb towers. Xerox’s moves will put significant amounts of office space on the market at a time when Rochester already faces a glut of vacant commercial space, driving down prices and forcing landlords to be more aggressive at finding new tenants. “ It’s flooded the market for office and warehouse,” said William Boulter, a Webster-based landlord who owns several buildings that Xerox leases. “ This has done to the east side what Kodak moving out
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Ricoh EB-105EX controller

printer speeds of up to 2000 ppm in color. EFI's innovative imaging solutions include the Fiery(R), EDOX(R), Splash(TM) and DocStream(TM) brands of print controllers; Velocity(TM) suite of workflow software; Best(TM) inkjet proofing software; and PrintMe(TM) mobile printing solutions. EFI maintains 23 offices worldwide. Ricoh Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 67-year-old leading supplier of office automation equipment and electronics, with
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hp web jetadmin strengthens management of Ricoh devices

HP's Web Jetadmin now provides access to previously inaccessible management data on Ricoh devices including the Aficio, Lanier, Savin, and Gestetner series devices - greatly enhancing this product's position as a multivendor device management tool. Pursuing its strategy to strengthen HP Web Jetadmin's sphere of influence, HP has been working with a broad range of device manufacturers to develop and certify vendor and device-specific plug-ins that work with HP Web Jetadmin. benefits These plug
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Workhorse" Printers from Imagistics

that appear in the systems' LCD panel. • Filters to print from the many versions of UNIX(R)including IBM (R), Sun(R), HP(R), and Linux(R). Optional A/S400(R) support is also available. The im6530/im8130 multifunction printer/copiers are available in two finishing configurations, a Stapling and Booklet version. Each configuration provides standard parallel and 10/100BaseT Ethernet connectivity, a 100-sheet Reversing Automatic Document Feeder, a 3,600-sheet (upgradable to 7,600 sheets) paper supply
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Xerox to Combine World of Color

. 28 in Chicago, Xerox will showcase innovative book publishing, 1:1 marketing and short-run printing applications and will feature its industry-leading range of production-level color and black-and-white digital printers and presses from its DocuColor, DocuTech and DocuPrint lines. In addition, Xerox will announce new updates to its FreeFlow Digital Workflow Collection and will deliver business learning sessions and sales and marketing tools to help customers transform their businesses, improve
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Re: Docu Breeze

KONICA INTRODUCES DOCUBREEZE - A BROWSER-BASED, AUTOMATED FILE PROCESSING SOLUTION DESIGNED TO INCREASE PRODUCTIVITY AND SAVE MONEY FOR COMPANIES OF ALL SIZES - Seybold San Francisco 2003, Moscone Center, September 9-11, Booth #213 WINDSOR, Conn. - September 9, 2003 - Konica Business Technologies U.S.A., Inc. (Konica), the innovation leader in digital imaging solutions and a subsidiary of Konica Minolta Holdings, Inc., introduces DocuBreeze. A browser-based, automated file processing solution
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Ricoh support Unicode?

Can anyone tell me if Ricoh MFP's support Unicode? Unicode was a new term to me as of today, and my customer is installing some sort of new database management software from which there is some garbled print. His question to me was the above.
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Secrets of Top Performing Sales People

Secrets of Top Performing Sales People Edward R. del Gaizo, Seleste E. Lunsford Sales pros often focus too much on operational details and forget that the secret to selling is developing strong customer relationships. Secrets of Top-Performing Salespeople reiterates that the customer is key and provides customer-based lessons and techniques based on up-todate studies and examples from hundreds of exceptional salespeople. This dynamic book reveals how average salespeople become exceptional by
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Ricoh Corporation And T/R Systems

' MicroPress® X Series document production servers to Ricoh's high-volume Aficio® 2090 and 2105 black & white digital imaging systems. The Aficio 2090 and 2105 are high-volume multifunction systems that print at a rated speed of 90 and 105 pages per minute, respectively, and offer a 1200 x 1200 dpi resolution. Both systems are designed for high-volume copying, printing and scanning in stand-alone or networked environments. The MicroPress is a document production server for POD customers that bridges the
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Ricoh MFP and Unicode

Can anyone tell me if Ricoh MFP's support Unicode? Unicode was a new term to me as of today, and my customer is installing some sort of new database management software from which there is some garbled print. His question to me was the above.
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Printing to Aficio 650 from AutoCad

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Anyone had this issue printing from one of our systems to AutoCad? They want to set it up as a plotter to print out of AutoCad but I can not find any Ricoh plotter files out there for our copiers to print. Any help would be appreciated. Thanks Graham
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Anyone heard of a Xerox 2101?

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Folks, I am working on a big deal for (4) 2105's (4) 2090's and (4) 1060's. Xerox is the incumbant here and they are pushing a 2101 which I am not familiar with. It is supposed to be the 1010 redo but if anyone can help with this, I will be in your debt. Competition is Canon and Xerox. John
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Danka and Heidelberg

agreement enables Danka to continue direct sales of the branded Heidelberg Digimaster(R) product family worldwide, including the 9110 system, the high-speed 9150i print system, and a full range of finishing products and accessories. -- A cooperative marketing agreement gives Heidelberg USA and Danka more direct access to each other's digital product portfolios. For example, Danka customers can gain access to the new NexPress 2100 digital production color press through Heidelberg USA's sales force
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Lanier Worldwide Wins

LANIER WORLDWIDE, INC. Lanier Worldwide, Inc. is a wholly owned subsidiary of Ricoh Corporation, the Americas sales and marketing unit of Ricoh Company, Ltd., a $14.5 billion global manufacturer of digital copier/printers. Lanier helps its customers succeed by understanding their unique document management needs and delivering systems and services that increase efficiency, reduce cost, and improve document workflow. Award-winning solutions include digital multifunction products (color and
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John Roof
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Re: Anyone heard of a Xerox 2101?

Copier/Printer delivers high reliability and advanced features - but costs about the same as competitive models with fewer features. The system prints or copies as many as 101 pages per minute (ppm) and addresses the growing need for advanced finishing, printing, copying and network scanning capabilities in high-volume office environments and low- to medium-volume print shops. "The Xerox 2101 builds on our highly successful Xerox 1010 Copier/Printer and provides even greater finishing
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EFI and Printcafe

, multifunction devices and mobile communications devices delivering printer speeds of up to 2000 ppm in color. EFI's innovative imaging solutions include the Fiery(R), EDOX(R), Splash(TM) and DocStream(TM) brands of print controllers; Velocity(TM) suite of workflow software; Best(TM) inkjet proofing software; and PrintMe(TM) mobile printing solutions. EFI maintains 23 offices worldwide. NOTE TO EDITORS: EFI, Fiery and EDOX are registered trademarks of Electronics For Imaging, Inc. in the U.S. Patent and
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Sales Tips

Sales Tips Make Every Minute Matter It’s amazing how quickly time can get away from us. But adopting time management practices can add hours to your day, hours which you can spend cultivating customer relationships and uncovering sales opportunities. Ways to get more out your day include: Develop an awareness of time: Knowing how you are using and wasting it can help you build the habit of using it wisely. Evaluate your plans: When you finish one activity and move to the next, ask yourself
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Printer yields

Question: Could you tell me the estimated number of pages I can expect from a toner cartridge? Answer: For AP204/206: The Estimated yield* on color cartridges is 6,000 prints for Cyan, Magenta and Yellow; and 10,000 prints on the black cartridge. Toner yields are based on 15% color and 5% black image coverage. For AP2600N: The estimated toner yield is 20,000 copies @ 5% image density. For AP3800C/3800CMF: Cyan: 10,000 pages @ 5% coverage. Magenta: 10,000 pages @ 5% coverage. Yellow
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AP2700 Printer

40K on meter, good condition, no known problems, I trying to sell it for the customer.Make offerArt
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Re: XES?

Xerox also scaled back a business that makes wide-format printers for engineers and architects. That was one reason the company completely vacated two buildings in East Rochester with 170,000 square feet of space. Xerox’s cutbacks also resulted in extra space at company-owned buildings downtown and in Webster and Henrietta. And Farnan said Xerox is spending millions of dollars in Rochester to improve and renovate those sites. Some of the leased space is being vacated to fill the empty offices
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Re: Docu Breeze

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This is great, Konica has Bates Stamping, but Ricoh only has it on the 2090+.
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Re: Tell Me, Who is the OEM?

minute status of networked peripherals. * Ricoh's DeskTopBinder utility can combine pages or documents created in different applications and print them as a single job. * Parallel Printing dramatically increases productivity by leveraging capacity of multiple networked Ricoh printers to create multiple sets of a single document; thus three networked Aficio AP400N printers have the virtual speed of 78 pages per minute. The Aficio AP400/AP400N Series is available at a suggested retail price of
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Docu Breeze

: Color Cluster Printing - a Konica 8031 Color Imaging System and a Konica 7085 Production Printing System will be clustered using the Unify Konica 2.0 software, Konica's cluster printing solution developed in conjunction with Advanced Hi-Tech Corporation (AHT). With this mixed clustering solution, B&W and color pages will be automatically split from a print file and distributed to the appropriate printer. The 8031 is the latest Konica color device to support Unify Konica 2.0. ColorFORCE
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Intel lauches Processors for Digital Copiers

Corporation, one of the world's top technology innovators, operates research and technology centers in the United States, Canada and Europe that conduct work in color science, computing, digital imaging, work practices, electromechanical systems, novel materials and other disciplines connected to Xerox's expertise in printing and document management. For more information, visit www.xerox.com/innovation . — XXX —
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Tell Me, Who is the OEM?

Aficio™AP400/AP400N – Cost-effective High Performance Printing to Maximise Productivity Amstelveen, The Netherlands, September 2003 -- Ricoh Europe B.V. announces the Aficio™AP400/AP400N, monochrome laser printers delivering high performance printing and a competitive Total Cost of Ownership (TCO). The Aficio™AP400/AP400N connects to all major networking environments and delivers continuous productivity. The Aficio™AP400/AP400N models offer a first print speed of 7.5 seconds, ensuring
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You Saw It Here First!!!!!! Aficio 400N

peripherals. * Ricoh's DeskTopBinder utility can combine pages or documents created in different applications and print them as a single job. * Parallel Printing dramatically increases productivity by leveraging capacity of multiple networked Ricoh printers to create multiple sets of a single document; thus three networked Aficio AP400N printers have the virtual speed of 78 pages per minute. The Aficio AP400/AP400N Series is available at a suggested retail price of $699 and 899 respectively.
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Re: 1200 Series User History

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Savin C3210SP (Aficio 1232SP) Installed: 6/9/03 Color meter 1 per color development. On 8/27/03 B&W: 38,877 (mo. average 14,649) Color: 22,428 (mo. average 8,451) 8/27: Color waste toner full, this is the 2nd time. Be sure to have service empty this regularly, or leave an empty cartridge with the client so they can change when full. 7/25: Color waste toner full. 7/8: Jamming from LCT - drawer sensor out of place.
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Re: Printing to Aficio 650 from AutoCad

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Graham, I believe that they would not be able to print directly from autocad unless they converted the files to a .plt extension. I am not sure if the postscript option will allow you to print direct without the file conversion. I have autocad lite 2000 on my laptop and could send you a few .plt files. All you have to do to convert the files to that format is check the plot to file box in autocad when you are printing. It will create a PLT file instead of a DWG file and you should be able to do
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Re: I need a leasing company for a new customer

Another note on AMEX, they require PG information on most Print 4 Pay companies.
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Re: 1060's & Mac

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You need to make sure that you have the PostScript option installed. You will not be able to print from the DOC server or use anything like scan router, DTB etc. Just remember, all of the applications that come with it are windows based and all you can really do is print and scan to email if their network will support it. You will have to install the accessories manually and then you can use them. Otherwise, that should be the only major thing
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Re: 1060's & Mac

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So what scanning do you have, just Twain? Also, do you have any job binder type features or not? The network right now is one mac with a color laser printer connected with a USB cable. I will have to get them to run a crossover CAT5 cable so they can print directly to the 1060 without setting up a router etc.
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Re: 1060's & Mac

Kyocera has scan support for Mac. Just installed it for the first time the other day...and it WORKED!
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Can I Have the Real Decision Maker, Please?

?" Get the prospect to agree to let you attend. If you're not present when the last decision is made, odds are you will lose the final battle of the sales war without being able to fire a shot. If there's still a question about your participation, say in a non-salesy, friendly way, "I'm an expert at (what they do), and Mr. )ones, you're an expert at (what they do). Surely, as you discuss our service, questions about productivity and profitability will arise. I'm sure you agree that the right
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CLOSE EARLY AND OFTEN

Here it is. The Big Moment. You're about to close a Big Sale. And you're sweating Big Bullets. Why? Because you've probably worked for months to get to this point. If you blow it now, you'll end up with a Big Goose Egg. WHAT'S THE problem? Is there really a huge difference between closing a big sale and closing a small one? Experts say, "yes - and no." While the basic process of closing is similar in all sales, one contrast in closing a big sale is the number of people involved in the process
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Interview

In the next few weeks I will be posting our first Print 4 Pay Hoytel interview! Sherwyn Payne from Backup Manager.com will be our first selection. If you have any questions that you'd like to ask Sherwyn, please post them here!
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Moving Closer to the Paperless Office

receiving their work papers in a PDF format, since the copies print clearer than those made a traditional copier. They also like the fact that the files can be emailed and received by third parties immediately. Since PDF files can be manipulated by the programs that create them, it is important to secure client and third-party copies with a password so they cannot be changed. The data files from our computer applications -- such as word processing, spreadsheet and tax software programs -- are
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Re: Around The World with Ricoh

World Ski Jump It's the kind of image that takes your breath away. The grace. The beauty. That moment in time when the jumper leaves the ramp and shoots skyward. Ricoh is proud to sponsor the FIS World Cup Ski Jumping this season. Check out the schedule below to catch a competition near you or visit www.fis-ski.com for more information.
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Re: Continued 1224 stuff...

I think that may be the better solution Art. Lately I have been doing just the opposite of what we have been pitching for so many year and placing low volume copiers with mid to high volume printers. The cost is much lower so you can stack in extra GP. Most people are electronicly generation most of their documents anyway. Instead of a connected 1232, I'll place a CL5000 with duplexing and finishing with a smaller B&W copier. I've been ending up about $3,000 to $4,000 less than with the
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Re: Continued 1224 stuff...

Yeah, after cruching some numbers, I thought about moving the CL3000 to the CL 5000 and add duplexing, another paper draw and the finsiher. With this type of configuration current copy volume will migrate to print volume and I may be able to get away with a 27 or 35. (the only bad thing is that our commisssion system only comps us for 30% on laser printers, what a rip!) Darren: In reference to the developments, were you referring to 1 development per color copy of three developemnts for a color
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Re: Ricoh support Unicode?

I had not heard of it either. But I did a search, and came up with this website: http://www.unicode.org/ So it's a real thing. But still don't know if Ricoh's support it. Apparently Ricoh doesn't know either. They are "looking into it".
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Re: Bates Stamping

Hello Neighbor, The only product in our toolbox which can accomplish this task is the Ricoh Aficio 2090 with a software upgrade patch of some sort as it relates to product. There may be a software solution that enables to the sequential bates stamping from the PC, from the scanned image. Hopefully, someone else can shed light on this topic.
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Re: Bates Stamping

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You need to go to the P4P sight and do a word search. There have been several discussions regarding Bate Stamping. In a nutshell, the 2090 and the 2105 are the only units with Bate Stamping from Ricoh or anyone else. However, we have successfully sold "Bate Stamping" on lessor units using a compination of User Stamp and Page Numbering. The best way to accomplish this is to get a sample from them and then replicate it it for them on the 2045. Don't try to do it for the first time in their office
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Aficio 700 Needed!

Do any of you know any wholesalers or remanufactures that have the 700 series, and if so what I ca expect to pay for a used and remanufactured for an Aficio 700 with print, nic and finisher! Need your help! Art
-=Good Selling=-

This Week in the Copier Industry 5 Years Ago, The First Week in September 2013

Konica Minolta and Komori Debut World's First 23"x29" Digital Inkjet Press at PRINT 13

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today's highly competitive printing marketplace. Delivering a high level in print quality coupled with impressively fast make-ready and open systems architecture, Komori presses help printers achieve the higher productivity and efficiency levels essential for increased margins and business growth. Komori America Corporation headquarters are in Rolling Meadows, IL with sales and service organizations throughout North America. Contacts: Naeran Rubio Konica Minolta Business Solutions U.S.A., Inc
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Re: Sharp Ends Talks with Samsung to Create Joint Copier Company

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was not the government of Japan that stepped in and nixed the sale, but it was the likes of Canon, Ricoh and KonicaMinolta. That tells me that that theCanon, Ricoh and KonicaMinoltawere afraid of Samsung gaining Sharps MFP technology, so afraid that they talked Sharp into not selling. Which sounds kinda hokie to me, it's like me telling the neighbor not to sellhis houseto the new people coming to town. In mid October we'll see the second half results for 2013 and the second quarter for this year
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EFI Fuels Customer Speed, Quality and Efficiency with

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13 booth. The new Sharp Pro Series MX-6500N and MX-7500N Digital Document Systems are the first production printers to offer full control of EFI’s Fiery Command WorkStation ® job management interface from the printers’ operation panel. EFI in partner booths EFI will also participate in numerous partner locations at Print 13, including the booths for Canon, Konica Minolta, Ricoh and Xerox. This strong partner presence reinforces the value of EFI's market-leading product portfolio and offers visitors an
Blog Post

This Week in the Copier Industry (Ten Years Ago) 2003

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that would convert the VCGL to a HPGL format? Anders And Docusultant P4P'er RE: Minolta now sellin KIP StarPrint Series Wide Forma... September 3, 2003 6:18 PM Reply by Old Glory KIP manufactures Wide Format copiers and printers (Plotters) typically used by engineers and Architects to print and/or reproduce larger documents (commonly 24"x36" in size). They are competition for the Ricoh FW470. RE: Xerox Solutions September 3, 2003 1:51 AM Reply by Guest DigiPath is Xerox's software for editing
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Konica Minolta Color Care Earns G7 System Certification

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Services. The company focuses on complete business solutions including production print systems, digital presses, multifunctional products (MFPs), managed print services, vertical application solutions and related services and supplies. Konica Minolta has been recognized as a leading supplier by the Allegra Network, International Center for Entrepreneurial Development (ICED), The UPS Store, Inc., and National Association of Quick Printers (NAQP). Konica Minolta's innovative bizhub PRESS C8000 is the
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How Well Do You Know Your Print Drivers?

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It seems that I don't know them as good as I thought I did. But where do we find the time? PCL5, PCL6, PS, Universal drivers, I can't stand it! Just the other day I had a demonstration with one of our devices and I was asked about color balance, and it could be controller from the print driver. I'll admit it's been awhile since I went through all of the feature of the Ricoh print drivers. My response was "I'm pretty sure there is", and with that I checked the PCL5, PCL5c, Universal Driver
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Canon to Preview "Niagara" High-Volume Sheetfed Color Inkjet Press at PRINT 13

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MELVILLE, N.Y.--(BUSINESS WIRE)--September 04, 2013 Aiming to accelerate the printing industry's transition from offset to high-volume digital output, Canon U.S.A., Inc., a leader in digital imaging solutions, today announced "Niagara" (development name), a high-volume sheetfed color inkjet digital press(1) . Previewing at PRINT 13 in Chicago next week, this new digital press will help consolidate sheetfed black-and-white and color workflows on to one production printing system. Canon was an
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Canon U.S.A. Debuts New Branding and Finishing Options for varioPRINT DP Line of Digital Presses at PRINT 13

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Twitter @CanonUSA. Based on weekly patent counts issued by United States Patent and Trademark Office. All other referenced product names, and other marks, are trademarks of their respective owners. CONTACT: Editorial: Canon U.S.A., Inc. Michael Maloney, 631-330-4613 mmaloney@cusa.canon.com or Canon U.S.A. website: http://www.usa.canon.com or For sales information/customer support: 1-800-OK-CANON SOURCE: Canon U.S.A., Inc. Copyright Business Wire 2013 Order free Annual Report for
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Canon U.S.A. Integrates Enhanced Large Format Color Capabilities in Its New S-Series Printers

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MELVILLE, N.Y.--(BUSINESS WIRE)--September 04, 2013 Canon U.S.A., Inc., a leader in digital imaging solutions, is set to expand its imagePROGRAF large format S-Series printers, adding the 44-inch iPF8400S and 24-inch iPF6400S printers, which will offer enhanced print management and color control capabilities, versus the previous models. The new printers are designed to aid graphic arts providers in maximizing productivity while printing their jobs, helping to ensure output is consistent and
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Incovo Reaches for the Stars with a New Accreditation from Konica Minolta

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Incovo is pleased to announce that it has received the prestigious and highly competitive Konica Minolta Five Star accreditation. Every Konica Minota dealer is audited against stringent servicing guidelines; those who meet the necessary requirements are awarded a three, four or five star rating. Companies who are awarded this impressive credential are outstanding in service, professionalism and expertise and incovo is honoured to be among the highest ranked service companies in the UK and looks
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New Xerox Black and White Light Production Printers

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. (75 gsm) paper. The binder is also compatible with Plockmatic Pro 50/35 Booklet Maker, making saddle-stitching and folding fast and easy. To celebrate the 75 th anniversary of the invention of Xerography, Industry Insider Magazine used the D136 Copier/Printer, along with the Plockmatic Pro 50/35 Booklet Maker, to produce a special book marking this milestone. Copies of the book will be printed in the Xerox booth No. 1202 at PRINT 13 , Sept. 8-12 in Chicago. Availability and pricing The Xerox D
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Print Audit® Releases Print Audit 6.7.5

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Audit 6 is a suite of print management tools used on over 600,000 workstations worldwide to uncover printing inefficiencies, enforce printing rules, and recover expenses from clients or users. Comprised of three components called Analysis, Rules and Recovery, the software can be purchased in a variety of configurations depending on the needs of an organization. For more information on the improvements in this release and to download the update, please visit: http://www.printaudit.com/software
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Ricoh Earns CompTIA Managed Print Services Trustmark(TM)

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is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also
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CrawfordTech Partners with Canon to Demonstrate Complete End-to-End Workflow Capabilities

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achieve an efficient, manageable and cost-effective - truly automated - Automated Document Factory (ADF). “We are very excited about partnering with Canon Solutions America this year in Chicago at Print 13,” said Stuart Warner, Vice President of Sales, Crawford Technologies. “Customers and attendees will have the chance to see live demonstrations that show how powerful the combination of both companies’ solutions can be.” CrawfordTech’s automated production management solution – PRO Production
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Canon U.S.A. Integrates Enhanced Large Format Color Capabilities in Its New S-Series Printers

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of client requests, including the ability to print from one machine or a fleet of printers. High-Capacity Ink System: The iPF6400S printer now has the ability to use 300ml ink tanks, while the iPF8400S can accommodate 330ml and 700ml ink tanks. In addition, Canon's unique sub-ink tank system in both models allows ink to be replaced while prints are in-progress helping ensure jobs can be completed virtually seamlessly. Efficient Printing Capabilities: Each of the new imagePROGRAF printers also
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Xerox Production Inkjet Leadership on Display at PRINT 13

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with a new generation High Density ink with minimal spread. Xerox CiPress™ 500 Single Engine Duplex (SED) Production Inkjet System – using waterless solid inks, the CiPress SED prints duplex jobs in a single frame at 500 or 325 feet per minute. Multiple ink optimization modes let printers increase or decrease the amount of ink needed for each application. Ink adjustments are made at the printer so the original job stays intact and moves quickly through the production process. Impika iEngine
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Xerox’s Message to PRINT 13 Attendees: Automation is Key to Success

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, including inkjet waterless and aqueous technology, color and black-and-white cut-sheet devices and wide format printer. Graphic communicators can join the conversation about print’s relevance by using and following the Twitter hashtag #printwins . Xerox’s booth No. 1202 is one of the largest digital printing exhibits at the show, taking place Sept. 8-12 in Chicago.
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Jive Expands Into Japan, Announces Local Reseller Partnerships With TIS and Ricoh IT Solutions

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TOKYO, Sept. 2, 2013 /PRNewswire via COMTEX/ -- Jive Software, Inc. JIVE , a leading social business platform, today announced its availability in Japan with a new customized, local version of the Jive platform and a dedicated sales team in Tokyo. Jive has also signed two new strategic partnerships with leading Japan resellers TIS and Ricoh IT Solutions to help it further extend its presence in the country. Jive's entry in in Japan builds on the company's growing presence in Asia Pacific
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Ricoh to Market Mass-produced Imaging Device for Fully Spherical Imagery

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owners. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the company's revenue comes from products, solutions and services that improve the interaction between people
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Sharp Expands Its Reach into the Production Space with the Introduction of the Pro Series Color Document Systems

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potential of the Sharp print engines. The MX models provide multifunction versatility with unique key features that enhance operability and maintain consistent results page after page, job after job, with stunning image quality and increased reliability. Full-bleed booklets are printed with ease and made possible by Sharp's unique edge-to-edge printing capability. The tight integration of the powerful MX-PE10 Fiery Sever with Command WorkStation ® job management interface and the Sharp 15.4" touch
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Selling Copiers & MFP's "First Contact"

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types of responses when we know the name of Mr. or Mrs Right: "Sorry so and so just left for lunch" "He just stepped out" "So and so is on the phone right now" "He or she is busy" "We're not interested" "So and so just stepped into a meeting", "she just went to lunch (it's 4PM!!!)" and the list goes on and on. So what are we to do, well as one Print4Pay Hotel member stated many years ago, that we need to be "smarter than the average bear". We've all heard these before but here's a few for a
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AUXILIO Earns Expanded Managed Print Services Contract with Sutter Health Adding Sutter Health East Bay Region

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coast to coast. About AUXILIO, Inc. AUXILIO, Inc. is the pioneer of Managed Print Services for the health care industry, working exclusively with hospitals and hospital systems throughout the United States. We are vendor independent and provide intelligent solutions, a risk free program and guaranteed savings. AUXILIO assumes all costs related to print business environments through customized, streamlined and seamless integration of services at predictable fixed rates that are unmatched in the
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Failure to address document security challenges exposes financial services firms to risk

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stricter reporting, and allow for comprehensive audit trails. “In the financial services sector – perhaps more than any other industry – the two worlds of digital and paper-based documents are colliding as regulatory change and evolving customer habits force organisations in the UK to rethink the way they manage critical information, fast,” says Rick Hewitt, Finance Director at Ricoh UK. “This is one of the most heavily regulated of all industries, yet this struggle to overcome document security
Blog Post

Copier Industry "The Big Race to ZERO"

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It's always great to get an email response from a blog you've written. Whether they are good, bad or ugly! Just this week I received the email below from a Print4Pay Hotel member that responded to My Top Three Sales Quotes "part 2" Prospect by Day and ... . We'll start with the email and they gave me permission to post and also keep the Print4Pay Hotel member anonymous. "I love your blog and all your posts every week. I have been reading for years. This is my 23rd year in copier sales and my
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Kodak Emerges as Technology Company Focused on Imaging for Business

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CEO Perez: “ Kodak: What’s Next Starts Now.” ROCHESTER, N.Y., Sept. 3 – “Kodak: What’s Next Starts Now.” Today, Antonio M. Perez, Kodak Chairman and Chief Executive Officer, announced thecompany’s emergence from Chapter 11 as a reorganized company, following completion of thefinal steps in the restructuring process. “We have emerged as a technology company serving imaging for business markets –including packaging, functional printing, graphic communications and professional services,”said Perez
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Ricoh’s delivers productivity and performance benefits through an enhanced TotalFlow portfolio

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printing and larger CRD environments. “With this critical addition to the TotalFlow platform, companies will also benefit from the ability to automate job scheduling based on printer capabilities and printer availability as well as dynamic media catalogue discovery and device synchronisation,” says Stephen Palmer, production print director, Ricoh UK and Ireland. “The overall result is that printer utilisation is optimised and cost and turnaround times are reduced for a broad range of operations, for
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Scodix to Launch Scodix Ultra Press at Print 13

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-quality and most accurate digital enhancement press at next week’s PRINT 13 tradeshow. The Scodix Ultra™ Digital Press is capable of producing 1,250 B2+ (21.5 x 31.0 inches) size sheets per hour and is based upon the company’s Scodix SENSE technology, which includes: Scodix RSP™ Technology: Ensures pin-point enhancement positioning and registration; Scodix High Impact: Touch and feel to make your print stand out; Scodix 99 GU: Delivers the highest level of gloss units attainable for printed
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Xerox to Help Department of Homeland Security Digitize Citizenship Documents

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://twitter.com/xeroxcorp, http://realbusinessatxerox.blogs.xerox.com, http://www.facebook.com/XeroxCorp, http://www.youtube.com/XeroxCorp . Xerox(R), Xerox and Design(R) are trademarks of Xerox in the United States and/or other countries. SOURCE: Xerox
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New Ricoh Pro™ C5110S and C5100S Digital Colour Production Systems Bring Flexibility and High Image Quality to Light Production Market

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(PRWEB UK) 2 September 2013 The light production models are a versatile choice for print rooms(CRDs) seeking high quality in-house print capability or digital and quick printers. Reaching output speeds up to 80ppm (Ricoh Pro C5110S) and 65ppm (Ricoh Pro C5100S) they are ideal for the production of on demand prestigious marketing material, collateral or client mailings. Both models also feature a new toner formulation and broad media handling. In addition, the small footprint makes them ideal
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PERSONAL 3D PRINTING ENTERING A NEW PHASE OF EVOLUTION

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telling of 3D printed medical miracles fuel unchecked optimism in the realm of popular opinion, but many who have been using personal 3D printers for years are skeptical about how the technology will perform on a commercial scale. This dichotomy has left many wondering: what is the future for low-cost 3D printers? Photizo Group, through analysis of personal 3D printing trends, market development, and decades of experience with technology hardware, believes that personal 3D printing is just beginning
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Phone Sales

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Good afternoon friends, My name is John Sherry, I have been selling copiers for almost 6 yrs now. I started when I was 21 yrs old. I have been experimenting with the best approach to cold calling law firms and seem to be getting some rejection. My question is does anyone have any particular presentation or script that has worked well for them currently or in the past? Thanks for the help, John Sherry
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Ricoh Launches Cloud-based Marketing Services Software Suite - New approach to dynamic variable data and cross media marketing powered by PTI

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operations with limited or no IT resource to manage their own, or their clients’, brand identity and collateral; deploy a full web to print service; and to create and run integrated, multichannel communications campaigns. Ricoh announced a strategic investment in PTI Marketing Technologies in August 2012 and is excited to now bring print services providers in Europe the full MarcomCentral solution as a result of the Ricoh and PTI partnership. As MarcomCentral is cloud-based, it enables PSPs and
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31 Ways to Close More Sales (#4 of 31)

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seasonal lease, six months of payments and six months of no payments is one example. Call your leasing company for details on how to structure a program that can result in you closing the deal with a creative financial solution for the customer. LinkedIn Tip: Start following those companies on linked in where you can't get any traffic with a phone call, mailer or stop in. Next week I'll tell you how to get them to check your profile first! -=Good Selling=-
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My Top Three Sales Quotes "part 2" Prospect by Day and ...

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Decreased margins, introduction of A4 MFPs aka MFD, lower MSRPs, increased competition for net new business equals a whole heck of a lot of work!! Years ago you could sell four or five 40 50 page per minute multifunctional devices and the average selling price with accessories would be in the $13-$18k range. Over the years I've pretty much tracked about 6 systems per month, thus it was easier to hit your total revenue number and or your GP number than it is now. Continued pressure from Direct
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Arizona Awards Multi-Functional Devices Contract to Sharp Electronics Corporation

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Corporation at www.sharpusa.com . Follow us on Facebook , or Twitter and watch us on YouTube . About Sharp Electronics Corporation Sharp Electronics Corporation is the U.S. subsidiary of Japan's Sharp Corporation. Sharp is a worldwide developer of one-of-a-kind home entertainment products, appliances, networked multifunctional office solutions, LED lighting, and mobile communication and information tools. About Sharp Imaging and Information Company of America Sharp Imaging and Information
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Re: Jive Expands Into Japan, Announces Local Reseller Partnerships With TIS and Ricoh IT Solutions

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for me this is very interesting, JIVE is a web based platform. I believe Classmates.com uses the Jive platform. When I was considering new platforms fo the p4p a few years ago I reached out to Jive. Jive is pretty much for the big boys. It seems Ricoh will partner with Jive for selling overall MDS solutions to it's customers. I like this.... and I think that building the social media space for companies can be an untapped resource for sales.More to follow on this in a featured blog
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Savin C9120 Scan to Email Problem

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I have a weird situation at a long term customer's office. They have 2 Savin C9120s and 1 Savin 8025. They were all scanning to email. Now the C9120s can connect to the mail server and the memory goes back to 100% when sending email. However, the recipient never receives the email. Exchange, Yahoo, Gmail, no destinations are receiving the email. All 3 systems have the same identical configuration. They are all using Comcast mail server, exchange or alternate SMTP servers are not an option and
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Re: Performance and Compensation Plans

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It's tough out there but there is still a lot of money to be made. Just about every business needs a copier. In an interview, Reil Rackham said that in tough times the key to success is focus: put all of your resources into your best opportunities. Here area list ofthings I've done to help maximize my sales as much as possible: 1. Make a committment to stick things out through the hard times. 2. Sell the relationship today, sell a copier tomorrow. 3. Start an email list. 4. Have my cheapest MFP
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OKI Data Americas Introduces its Multimedia Production Platform

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needs of large, demanding workgroups. These new printers further underscore OKI’s technological leadership and ability to deliver innovative, high functioning and high quality printing solutions to an evolving marketplace. The revolutionary new C941dn LED digital color printer features a five station toner configuration with cyan, magenta, yellow and black, plus white or clear in the fifth position; this provides an expansive new world of printing capabilities and revenue-generating opportunities
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31 Ways to Close more Business (3 of 31)!

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Whether you're selling MFP's, Document Management, and even Managed IT, there is always a time to close. A good sales person is an excellent listener, and if you listen well enough in most cases, you'll know when to ask for the order. Asking for the order can be as simple as...... 3. Lease or Buy Close (either or): When you’re asking the questions, save this one for last. “Were you planning on leasing of buying the system?” If leasing, bring out the lease form and start filling in the blanks
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Calendar on-line scheduling application

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So, I'm looking for help here. Here's the scenario. Company with 50 reps, these reps are given sales leads on a daily basis. The Lead manager wants to be able to view everyone's calendar and then distribute leads via populating them in the sales persons calendar. His call center is scheduling appointments, so he would need to review who's open to get the lead. The lead manager would then schedule the appointment with the on-line system and the sales person would either get an email or text
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Re: Who uses True Adobe PS besides RFG?

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Xerox is roughly 50/50 Adobe vs. non-Adobe PS -- scanning is entirely different subsystem and unrelated.
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Re: Phone Sales

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I've had recent success speaking to law firms about document management and accurate chargebacks to their customers. The ability to archive and index searchable documents is a big time saver for law firms. Here are some good high-level questions to ask: How do you accurately chargeback prints to your clients? Do you use PC law? How often do you outsource color prints for special clients? How do you manage your paper documents? Where do you store your paper documents? How much is it costing you
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Copiers needed in Nouveau-Brunswick

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Request for Proposal #RFP13-023 - Supply Agreement for Digital Multifunction Devices (Copier - Printer) No BidSecurity Required Closing Time: Wednesday, September 18, 2013 @ 3:00 P.M.- AtlanticTime The Lowest or Any Bid Not Necessarily Accepted Copies of documents are available from the Purchasing Department,4th floor, 655 Main Street, Moncton, N.B. Telephone: (506) 853-3535. http://www.moncton.ca/Moncton_...ising___/Tenders.htm
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Document Security Systems Updates the Case Schedules for Bascom Research and VirtualAgility

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further order of the respective courts. Bascom Research, Inc. v. Facebook, Inc., and LinkedIn, Corp.: The US District Court for the Northern District of California has set the Markman hearing date for February 26, 2014 . VirtualAgility, Inc. v. Salesforce.com, Inc., Et Al: The US District Court for the Eastern District of Texas has scheduled the Markman hearing date for April 2, 2014 . The jury selection date has been scheduled for November 2014 . Document Security Systems, Inc. v. Coupons.com
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Golden Bridge Names OfficeScope Finalist for Document Management

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to help organizations streamline paper-filing and transition any document into digital format. Advanced Security and Analytics: Eliminates security complications associated with cloud-based document management via geo-replication and redundancy, user and departmental security permissions as well as full document audit reporting.In addition, 245-bit AES storage encryption eliminates the concern for unauthorized access. To deploy OfficeScope for your business, or for a paperless office, contact
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Kofax to Demonstrate Advanced Mobile Mortgage Solution at FinovateFall 2013

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provide a rapid return on investment to more than 20,000 customers in banking, insurance, government, healthcare, business process outsourcing and other markets. Kofax delivers these through its own sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com. (c) 2013 Kofax, plc. Kofax is a registered trademark and First Mile, Kofax Capture, Kofax
-=Good Selling=-

Ten Reasons Why A Premium/VIP Membership Works ($99 Lifetime Event)

p4p02

We've opened up 20 (twenty) Lifetime Premium/VIP membership (new) for only $99.  That's right, pay $99 one time and have complete access to the Print4Pay Hotel forever.

We Share

We share information, we are the relentless, we drive the sales, we seek new customers, we (Print4Pay Hotel) members are the top sellers in the industry.  Our need for knowledge translates to increased sales, generates additional GP and above all helps us provide for our families. Without a doubt, the Premium Members of the Print4Pay Hotel are the best of the best.

However, we all didn't start out that way, the key for most members is that they are relentless in their search for knowledge, the Print4Pay Hotel provides us with the opportunity to share, inspire, collaborate and exchange our ideas.

Premium VIP/Membership will get you access to:

  • Premium Forum Access:  Reserved for Premium Members threads only, located here. A place to get the info no one else can get.
  • Access to Current Leads RFP's:  Each week we post RFP's that we've found and you may have not had the time to find.  You can check out the RFP forum here. To date we've uploaded more than 50,000 devices.
  • Access to Industry Proposals/Document Library:  We keep some of the proposals in the Document Library and we also post them in clips section titled "Pricing on the Street" & Competitive Proposals, Cheat Sheets, Copier Side by Side Comparison Spreadsheets, Sharing Ideas & Docs, Wide Format Side by Side Comparisons. It's all here.  Check it out!
  • Access to Download Premium Sales Documents:  Go here and check out the documents that we have in our library and we're always adding to them.
  • Ability to Download Premium Documents:  There's a treasure trove of documents through out the site that other members have uploaded, you'll be able to download those documents!
  • Access to Premium Blogs:  Right now I'm in the middle of posting "31 Ways to Close More Sales" which runs once a week. A few years ago we ran "31 Ways to Garner Net New Business". There are additional Premium Blogs that are posted on the site now and has we move forward more and more the of the Blogs that were "FREE" will become "Premium".
  • Ability to Contact Me: If you've got a Premium Membership feel free to reach out to me for sales help, product knowledge, how would I do this, and special pricing knowledge.
  • Create Your Own Surveys: Great for mining our members about whats happening in the field
  • Signature and Photo:  Add a special tag line to your threads and even post up your best pic so we can get to know you. 
  • $99 for a Lifetime Premium P4P Hotel membership


In fact just tonight I was asked to comment on a new sales cheat sheet that was sent to me, in fact I liked it so much that I comp'd that member a Premium Membership. The file that was created is a fantastic reminder for all of us in sales of what we should ask and do on every call. I believe this is invaluable for new reps!

An Annual membership is $117, the regular Lifetime Premium Membership will increase to $499 at the end of this week. We have a promo running till the end of the week for a Lifetime Membership for $99!!  Send me an email if you are interested. apost@p4photel.com

 

-=Good Selling=-

Continuously Modify

“If you are forced to change you waited too long and should have Modified along the way.”

Well, everything must end or at least it gets depleted. We have all found ourselves saying. “What do you mean that doesn't exist anymore.”

 “Customers buy outcomes; the means to their achievement always modifies.”

Today we must Constantly Modify. If you're forced to change you waited too long. The marketplace customers either of business to business or business to the consumer are modifying quickly and those waiting for the right time to change will prove they can't tell time. The most overused and meaninglessly three words in business “We Love Change.” And most who say it can’t even park in a different spot at the office parking lot without a meltdown. More organizations and industries are refusing to evolve through modification and find themselves being forced to change missing out on the opportunities to align with their evolving customers. Many of today’s customers’ are modifying much quicker than those who used to service them.

 “Looking where the customers are going always proves to be much more valuable than looking to maintain where customers currently are.”

The world of commerce has no patience for accepting tired or outdated ways. Your customers never thought it was up to them to accept your outdated ways for your survival. The options available today as replacements to-old static deliverables are more and more plentiful from the disrupter.

Today many products remain as they were, however, their market disruption comes from a different competitor who innovates the products delivery. Disrupters who change the game. Uber, Netflix, Amazon, Airbnb to name a few. The question is who is coming for you or your industry? I suggest it should be you.

“Sometimes thinking that people will always use your product could be correct, however, temporary. The real threat is someone new delivering your product completely different than you, and creating a better customer experience.”  

The new competitor today is comprised of teams who don’t even understand what needing buy-in means. The new competitors or the old competitors who are constantly modifying both have teams that understand nothing is sacred unless the customer says it's sacred and they are not afraid to ask.

Innovative organizations understand that relevancy is a constant journey, not a destination and they will always welcome the customer of the old way on their journey.

Most who follow business news have heard the talk of Dunkin Donuts taking Donuts from their name. I believe that is genius. Dunkin Brands gets it. They do not intend to be held hostage by a stubbornness to modify like so, many we see fading away.

Obviously, Dunkin' leadership has the courage to Modify their deliverable including their name. I don’t think Dunkin' management teams are meeting in the conference room talking about how they must save yesterday’s value. Instead, they are focused on delivering the value that today’s customers defined. At the same time, Dunkin' is focusing on what they see in the future and bringing it to their present.

Constant Modification takes the willpower of strong teams. Teams who can look in new places with open minds will always surprise those who remain in yesterdays landscape.

"Status Quo is the killer of all that will be invented."

R.J. Stasieczko 

This Week in the Copier Industry 15 Years Ago, The First Week in September 2003

Anders An, joined us 15 years ago.  Anders An is the username for a great Print4Pay Hotel member from the Netherlands. I'm hoping Anders cab chime in at the end of this blog and tell us more about the username of Anders An and also share his real name.

Enjoy the threads from 15 years ago this week!

 

Printer Trade in Program

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New(new to me anyway) trade in program for printers/desktops/notbooks/servers/ ect. http://ricoh.tradeups.com Dear Ricoh Printer Partner, Here is an additional tool to help close Ricoh printer deals. Please use with discretion as Ricoh's Printing Solutions Division pays for this service on a per quote basis. Inquiries should be made within 30 days of Ricoh printers being sold. Tradeups.com is another tool to help you close Ricoh printer business. If the customer objects to buying new printers
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VCGL Format...HELP!!!

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For the 470w, I have come across a client who needs to use the VCGL format which is a Xerox based format for drawings. Has anyone encountered this before or even better yet, solved how to print this format?!? Any help would be appreciated. I have been working with Ricoh and their solution is very costly and not 100% certain it can work. Thanks!
Member

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Re: Xerox Solutions

DigiPath is Xerox's software for editing and controlling (scanned) jobs for the DocuTech platform, much like the recent Job-Q-editor software from ATI/Ricoh is for the 2090/2105 family. Docushare is a (simple) knowledge sharing software, which holds scanned pages and make them searchable and shareable. The latter is a good marketing selling point, helping Xerox delivering a broad soloutionbase towards the customer. It is not very sophisticated however.
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Print for Pay Promotion?

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Is the Print for Pay (DMAP6) promotion still running?
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Re: I need a leasing company for a new customer

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Canon Leasing! They will take any machine. I will get you the info. We had a new startup company and DLL, Fleet, and Ricoh Leasing said no. We sent the info into Canon Leasing and they said OK. Go figure. We are leasing a Ricoh Machine through Canon Leasing. We have already let Ricoh (a.k.a. DLL) know. Boy were they red faced.
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Closing Pointers

Handling objections is a critical part of selling. But you still need to know how to close. Here are some pointers: Closing is usually the culmination of a delicate, intricate process that involves: • Listening closely throughout the sales process to detect the point at which the close is starting to occur. • Making it easier for the prospect to buy from you than from the competition. • Addressing every objection. • Stressing the value-added benefits of dealing with you. • Making it clear that
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Re: Minolta now sellin KIP StarPrint Series Wide Format

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KIP manufactures Wide Format copiers and printers (Plotters) typically used by engineers and Architects to print and/or reproduce larger documents (commonly 24"x36" in size). They are competition for the Ricoh FW470.
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Re: VCGL Format...HELP!!!

Thanks for your help on this...Kim and I work together. Unfortunately, we can't get a solution that doesn't involve a costly solution from Ricoh. Anyone know of converters that would convert the VCGL to a HPGL format?
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Re: 1105 GBC Finisher

I have seen a picture of it, it is hush, hush at Ricoh about this product for some reason. We need to put pressure on our DSM's about this product. Call them and email them, they need to sell just like us. I hope it gets released soon. Art
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Re: I need a leasing company for a new customer

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Thanks Brad...but They are the same as DLL aka Ricoh Leasing
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Re: I need a leasing company for a new customer

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OK, here it is Canon leasing 800-220-8880 Our Dealer Service Rep is Amy Pulver. her e-mail is apulver@cusa.canon.com She could probably direct you to the correct person if she doesn't handle your territory.
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Re: I need a leasing company for a new customer

Frankly, if Canon Leasing will take the junk, send it to them. It may help us in the future if the junk goes down hill. Think about it.
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can't find doc server for 1045 when prinitng from MAC

Guys, I need a quick response as we have a 1035 on trial and we can't locate the doc server option in the print driver. I'm being told that it may not be available on the system when printing from macs. Help!!! Pete M.
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Electronics For Imaging to Acquire T/R Systems

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imaging solutions include the Fiery®, EDOX®, Splash™ and DocStream™ brands of print controllers; Velocity™ suite of workflow software; Best™ inkjet proofing software; and PrintMe ™ mobile printing solutions. EFI maintains 22 offices worldwide. About T/R Systems T/R Systems ( www.trsystems.com ) provides the printing and publishing industry with an integrated software suite that transforms digital copiers and printers into powerful, scalable print-on-demand systems. Our solutions turn complex
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envelopes

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I have a customer that has a 6513, connected to a mac. She wants to print onto size 10 envelopes. She try everything including bypass. Any other ideas. Thanks
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How to Turn On Turned-Off Customers

"The Sales Bible, and Customer Satisfaction is Worthless, Customer Loyalty is Priceless." H He can he reached at (704) 333-1122 or via c mail at salesman@gitomer.com
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Whats Needed to Connect TR & 2090/2105

/R Connectivity License code) This configuration allows the customer to use either the PrintLink or the Type 2105 Printer/Scanner. The MicroPress Server comes with one T/R NIC for at least one print engine connection, otherwise more NICs/Switches need to be added with each additional print engine added beyond the first one.
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Network-Ready Panasonic

Panasonic WORKiO MFPs morph into high-volume printing systems with OneRIP software /page 2 IT managers will surely appreciate the way OneRIP for Panasonic integrates almost seamlessly into virtually any network environment and prints common file types. The print server software features Windows 2000 architecture, PCLR 6 and PostScriptR PDLs, drivers for WindowsR and MacintoshR , easy-to-use unified PCL and PS print drivers, built-in media server, auto loading drivers and IP printer addressing
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Re: Can we????

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Win print is actually the driver to work with Window based software like Excel and Powerpoint. Plotclient WIN is the program used to print. Hope this helps
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Re: envelopes

Get them a color laser printer, o way no how will the 6513 print envelopes. I tried it and failed on more than one occassion. Art
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Re: Minolta now sellin KIP StarPrint Series Wide Format

Is this just a printer for printing microfilm? I have a few suspects that use microfilm and the one draw I had was that their printer for it was going to go bad and there would be no replacement. Any word on compatibility with other microfilm systems (of whose name I cannot think of)?
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Re: can't find doc server for 1045 when prinitng from MAC

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You don't lose ALL of the functionality with the PS driver, just the Doc Server and Locked print options. All the finishing is there, it is just a little tricky to get to.
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Re: Continued 1224 stuff...

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I have a 1232 (C3210 Savin) in a clients since beginning of June. So far they have averaged 13,000 B&W per month ... so far so good (I have nighmares about it though) ... I have told them several times to move the B&W volume to the Aficio 551, they can't seem to get the staff to take the 20 second walk to it though. We have had to empty the color waste toner container twice since June, I think they have only done about 14,000 color developments.
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The First Week in September 2008

Labor Day weekend is just about over.  The end of the fiscal year 2018 is only 120 some days from gasping it's last breath. I'm looking forward to the these last four months of the year because yet again I still have that desire for success. Time to crack the whip one more time!

Enjoy the threads from ten years ago this week!

Weekend Copier Notes from 08/31/08

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$588 million o 10/98, Dan Doyle resigns as CEO o 2004, DANKA sells its Canadian subsidiary to Pitney Bowes o 2005, DANKA sells South and Central American business to Toshiba o 2006, DANKA sells its European business to Ricoh for $210 million o 2008, sells to Konica Minolta for $240 million Silverbrook Research announces a delay in launching its revolutionary color inkjet technology. The company, which had previously announced that its MEMJET technology would rival that of laser printers, is now
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Konica Minolta Launches bizhub 361 Newest bizhub B&W MFP Boosts Productivity in Mid-

the bizhub 361 is $9,200.00. About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. In 2008, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. For more information, please visit http://www.kmbs.konicaminolta.us . Konica Minolta Corporate Contact James Norberto Konica Minolta Business Solutions U.S.A., Inc. +1 201.825.4000 PR
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Weekend Copier Notes from 09/07/08

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in the ads, is that the system offers only 2 bits per pixel, as compared to 8 bits per pixel with the Konica Minolta bizhub PRO C6500) o The ads state that system will be “under $125,000” o Will run thick stocks at 90ppm (since the machine is not 8 bit, perhaps it is laying down very little toner, so it has less to fuse when running thick stocks) o Print samples still not available from Ricoh - Ricoh announced it won a bid at the law firm of Shepherd & Wedderburn. The company claims it reduced
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TOSHIBA AMERICA BUSINESS SOLUTIONS INC. EXTENDS MID-VOLUME COLOR LINE WITH NEW SMALL

eight seconds, providing fast color printing to businesses with moderate output needs. Utilizing Toshiba’s leading-edge enhanced laser image technology (e-Fine), the e-STUDIO2330c delivers best-in-class color clarity and rich text renditions in all scanning, printing and copying jobs. Supporting print resolutions of 2,400 x 600 dots-per-inch (dpi) and 10-bit scanning resolutions of 600 x 600 dpi, the e-STUDIO2330c provides razor-sharp text and superior graphic detail in all printed documents
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AP3800C unable to print on network

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I have an AP3800C with a confusing problem. We can see it through the web. We can ping it. We can get feedback from it. However, when we send a print job to it from any computer, the job stays in the print driver (still shows a pending job) and will not release or go to the device for output. We have the latest drivers installed and are using smart device monitor for our printing. Any ideas? John
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KIP 80 Press release

KIP Color 80 System KIP America KIP has developed the industry’s first wide-format LED toner based color print system for technical and graphics printing environments. The KIP Color 80 print system is designed for printing professionals who require high speed production of color and monochrome technical documents, business communications and display graphics. The system is a comprehensive solution for wide format color imaging; spanning the full spectrum of applications from
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Re: AP3800C unable to print on network

Have you tried this? Ensuring that Windows Firewall is properly configured can solve this problem. Error messages that may appear The error messages that may appear when you try to print will differ depending on your operating system, application, and other factors. Some common Windows 2000 error messages are: Message Occurs when... Printing preferences cannot be displayed. The print subsystem is unavailable. ... you click [Printing Preferences] from the printer icon. Printer properties cannot
-=Good Selling=-

Attention Sales Leaders... What Type Of Experience Are Your Sales Reps Providing?

“You’ve got to start with the customer experience and work back toward the technology, not the other way around.”
Steve Jobs

Quite often, we hear, toss around and intermix the word 'customer' and 'client',” but what exactly does it mean? When it comes to the experience they receive the same can be said.

According to the American Heritage Dictionary, a customer is someone who buys goods or services from a store or business. The word client can also mean customer but it has a separate definition as someone who receives professional services.

In a business context, the two terms are often applied differently based on the types of relationships built. Customers are generally people who come to you mainly to buy products or services you supply. Clients buy your advice and solutions personalized to their particular needs.

When it comes to the experience they receive this can include a lot of elements, but it boils down to perception. It's the perception your clients have of your sales reps, your company and the services they receive that determines sales fate.

"Is your sales team building a customer experience or are they building an outstanding client experience?"

ARE YOUR SALES REPS CREATING A FIRST CLASS EXPERIENCE?

My co-host on the Selling From The Heart PodcastDarrell Amy; recently wrote a fantastic blog titled, First Class is a Seat, Not an Experience and this got me thinking... are your sales people going the extra mile to create a first class experience for your clients?

How many sales reps are providing the hot towel and bottle of wine experience with their clients?

To grow and prosper, your sales people must pursue new business which often means taking advantage of competitors’ complacency or mistakes in providing an enhanced experience to their customers.

In an ever-changing competitive landscape, sales leaders must look for smart answers to an extremely urgent question: How can your sales team protect your customer base from erosion as competition intensifies? 

It doesn't matter what you sell, as we all know fierce competition exists. Your products are similar, your service is similar and quite frankly what your sales reps spew out of their mouths is similar.

Here's the deal... all of your sales reps have a first class seat and so does the competition. The question becomes...

What are your sales reps going to bring to the seat?

ARE YOUR SALES REPS PROVIDING THE WHITE GLOVE EXPERIENCE?

Stop imitating and start innovating! When it comes to delivering an outstanding client experience, far too many sales reps are content and complacent.

According to the Forrester analysis published in the Harvard Business Review years ago:

“13% of companies said that they’ll settle for nothing less than having the best customer experience across every industry — in other words, these companies want to be the next Apple, Disney, or Zappos.”

This leaves a whopping 87 percent of companies who will settle for less than the best when it comes to their customer experience!

How many of your sales reps talk about the outstanding level of service they will provide but ride off into the sunset once they get their commission check?

Where's the white glove experience?

YOUR SALES REPS ARE THE EXPERIENCE

It doesn't take a lot for your sales reps to go the extra mile. They just have to show they care! This is the core foundation of what it means to sell from the heart (look out for my upcoming book, Selling From The Heart). It's about bringing the human approach to sales, making it about your clients and what’s important to them!

Your clients are willing to pay for the experience. Go no further than Starbucks! What's the difference between a cup of coffee from Starbucks and that of a competitor? Simple, the experience.

What are your sales reps bringing to the business table to differentiate them from the competition?

Attention to all sales leaders... Your sales reps are the experience!

We all want to maximize profit as sales professionals. How do you do this when most in sales walk, talk and act the same?

To the sales leaders out there, if you want your sales team to maximize profit then they must be prepared to provide the white glove experience.

In providing the first class, hot towel treatment; I guarantee the following will happen:

  • An increase in profit margins
  • An increase in loyalty
  • An increase in more referrals

MY CHALLENGE TO ALL SALES LEADERS

What is the one special and unique thing that each one of your sales reps can provide to their clients? I urge you to uncover what it is because this is what will differentiate them from the competition.

Start getting your clients talking about the experiences they have with your sales people.

"Providing an outstanding client experience should be a pleasure not a headache"

Lastly, have your sales reps bring something amazing to the business table. It's them that is the difference. It's not your products, your service or your company; it's your sales people!

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value befor visibility.

I'm writing a book. The title is Selling From the Heart! I'm pouring my heart into every page of this book and I think you're going to love it.Enter your email address here in this hyperlink and you'll be updated as the book is released. You'll also become part of our launch team. As a thank you, I'll have some special bonuses waiting for you! 

You can find more advanced training material inside the Social Sales Academy website as well as Selling From The Heart.

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterSocial Sales Academy and on my podcast by clicking on Selling from the Heart.

 

 

6 Reasons Why Flat Rate Service Program Will Change the Copier Industry

I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make.

Yup,  it's been a pretty incredible journey to see the industry evolve over the last 38 years!

Back in the early eighties their was only one plan for a copier maintenance agreement.  We included "x" amount of pages that either included all parts and labor except for drum and toner or "X" amount of pages that included the drum and no toner.  In most cases the only way we knew how many pages were used on the copiers was from a service call or a courtesy call.  Courtesy calls were used to keep techs busy when they had no calls.  Techs would stop in unannounced, clean the glass, the mirrors, the lens and the covers and also get a meter read. 

Even back then we had issues when clients went above and beyond the "x" amount of pages they were contracted for.  There wasn't a cost per page back then, or let me say at least  not for the dealers I worked for. If a client went over their contracted pages it was a hassle to get the extra dough out of them.  Bad business for the dealership and clients were not happy either.

At some point in the late eighties or early nineties someone came up with the brainstorm to include toner in the annual maintenance agreement price.  

Toner included? 

How can that be possible, it can't be done, how can they turn a profit, they'll be out of business in a few years. Those were some of the rumblings that we heard from other dealers and industry pundits. The toner included was the birth of the cost per page. Dealers charge clients a per page cost, multiply the annual volume and all consumables are included paper and staples. Dealers found a way to make some tidy profits.  

Thirty years later, I'm hearing the same type of rumbling when the likes of the KonicaMinolta program or a dealers Flat Rate is mentioned. 

Empirical analysis

In baseball we hear about sabermetrics,  which is the empirical analysis of baseball. Statistics that measure in game activity.  I'm no guru when it comes to all of the analytic software that's used in the copier industry, however, I do believe that someone has done the homework on thousands of copiers in the field and had come to conclusion that if we charge "x" amount per month for "x" model of MFP that we're going to make the margin of profit that we need. Even if a certain percentage of the MIF goes over the monthly volume.  Pages printed in the office is declining and not increasing. If you don't believe me just ask some of my friends at Print Audit. In fact, when the next recession hits, which it will, office printed pages could decline by another 6% (I remember this from a recent education event for BTA).

Reasons Why Cost Per Page Will Be an Obsolete Billing Model

  • Clients want a predictable expense that will not disrupt their budgets
  • Clients are tired of paying overage charges
  • Clients will get excited when you have something to offer that they're not expecting
  • No more counting pages for dealers, will which reduce labor costs with dealerships
  • Elimination of billing errors on cost per page invoices. (I've seen it, the MA calls for color at .07 and black at .012 and when it comes out of accounting the invoice bills color at .012 and black at .07. That's great if the black volume is high and color volume is low, but that happens when it's reversed.  Do you think the client is going to tell you about the error?)
  • Fosters a better business relationship for both client and dealer. (Nothing is more detrimental to the business relationship when a client finds out that they have been billed for 60K color pages per year and 60K black per year and they are only print half of that volume)



As with all contracts there are ways to minimize a dealers risk when offering a "Flat Rate" for unlimited pages. It's more about the program that each dealer or manufacturer will offer and how much risk they will entertain.  The "Flat Rate" (kudos to Ethos Technologies for the term) may not be right for every client and does not have to offered to certain vertical markets. 

The "Flat Rate" cost for unlimited pages is here to stay because clients want predictable expenses. In addition dealers have done their sabermetrics with their fleets and have come to the conclusion that it's a profitable model when done right.

On September 14th @ 4PM we'll be hosting a webinar centered around the KM unlimited click program.  Spots are filling fast and we can only take "x" amount of attendees. If you're interested send me an email and I will send you the details. apost@p4photel.com

-=Good Selling=- 

This Week in the Copier Industry 5 Years Ago, The Last Week in August 2013

I thought it would be time for something new. Each week we post threads from the last 10 year and 15 years on the Print4Pay Hotel. So we're going to give you another one.  This Week in the Copier Industry 5 Years Ago.

Enjoy these most excellent threads from just 5 years ago!

Who Makes the Best Multifunctional Copy Machine?

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manufacturers for multifunctional copiers. Here they are in the tiers. Tier I: Canon (includes Oce), Ricoh (includes Savin and Lanier), Xerox and KonicaMinolta (all are equal in my eyes, it will come down what features work best for you) Tier II: Kyocera, Toshiba, Sharp (market share is lower than the above group) Tier III: Muratec, Samsung, Okidata, HP, Lexmark Did I leave anyone out?
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Kodak and Konica Minolta Debut Fully Integrated Workflow and Front-end Solutions at Print 13

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For the first time in the industry, Kodak and Konica Minolta Business Solutions U.S.A. (Konica Minolta) will demonstrate fully managed monochrome and color digital press solutions for commercial print and graphics communication professionals. From September 8-12, at Print ’13 Booth #518, the companies will showcase three new Kodak CREO Color Servers to drive the new and existing Konica Minolta bizhub PRESS digital presses that are connected to KODAK PRINERGY Workflow 6. The IC-309 CREO Color
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Sharp Ends Talks with Samsung to Create Joint Copier Company

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, Konica Minolta Inc and Sharp. They, along with U.S’s Xerox Corp, account for about 80 percent of the global A3 copier sales, according to Kyodo. Sharp, will however, continue talks with Samsung to supply washing machines and refrigerators to the Korean company as an original equipment manufacturer, the wire said, quoting sources. The proposal to jointly set up a copier sales company was being discussed after Sharp turned down Samsung’s acquisition offer for the copier business, Kyodo said.
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Around the World with Konica Minolta

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Namibia, Malawi, Botswana and Swaziland. Konica Minolta South Africa's head office is based in Johannesburg and 17 branches and 48 dealerships support its distribution network. With an operational stance of consultative business partnering, the group provides clients with holistic document management solutions: through pre-sales analysis, audits to sales, installation, ongoing onsite technical and software management, as well as the supply of spare parts and consumables. Editorial contacts Konica
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Konica Minolta Rolls out its first Road show in Jaipur

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hands on experience with the printing machines and witnessed the superior quality of the A3 Printers. On conducting first ever road show Mr Tadahiko Sumitani, MD, Konica Minolta Business Solutions India Pvt. Ltd.said, “These A3 MFD series range are set to take our printing solutions offering in Indian market to new dimensions. Konica Minolta has been able to establish leadership position in Product Printing and Colour A3 MFPs with the highest market share. Last financial year we also achieved
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Xerox at Print 13 New Business Development Tools

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Aug 29, 2013 (Menafn - M2 PRESSWIRE via COMTEX) --Learn how to sell personalized print to retailers, price appropriately and navigate uncharted software waters with new tools and resources from Xerox's ProfitAccelerator Digital Business Resources . At PRINT 13 , Xerox will showcase the following materials to help graphic communicators: - Expand customer base -- two new white papers, "Selling to Franchise Organizations: An Opportunity On Every Corner" and "Transactional Marketing: Making it
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EFI Gives Xerox Color 560/570 Customers Added Performance and Image Quality with Fiery Print Servers

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Tuesday, August 27, 2013 Press release from the issuing company FOSTER CITY, California- EFI™, a world leader in customer-focused digital printing innovation, today announced two new EFI Fiery® print servers for Xerox Color 560/570 printers that give print professionals the ability to create superior quality finished documents while growing their print volumes. The Fiery EX and EXi print servers deliver outstanding performance, including three times faster processing speed than the previous
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Kodak: Bye Bye Cameras, We’re Focusing on Printing Now

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been selling printers to consumers for years now, a lot of them with a focus on printing digital photographs, but that’s still not going to be its focus. Instead, it wants to put a renewed push on the enterprise for printers that will be used in the corporate landscape, Bloomberg said. It will also sell parts that will be used in touch screens deployed in tablets and smartphones, Bloomberg explained.The company doesn’t really have much of a choice to even look back at its old days as a
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Print Audit’s Remotely Monitored Devices Growing Twice as Fast as its Competitors

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_Case_Study.pdf http://www.printaudit.com/down...emier_Case_Study.pdf About Print Audit®: Established in 1999 and headquartered in Calgary, Alberta, Print Audit is the fastest growing print management company in the world. By providing businesses with innovative and practical print tracking solutions, the company has helped customers recapture over $200 million in printing and photocopying expenses while saving an estimated 190,000 trees a year. Print Audit is the most comprehensive provider of
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Samsung unveils Printer ProXpress and Multifunction ProXpress series for users seeking high performance and cost efficiency

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, and M3320ND printers and the M4070FR, M3870FW and M3370FD MFPs offer an all-in-one integrated toner system, robust eco features and duplex printing for lower operating costs and higher efficiency. “Small to medium-sized businesses and professionals who work at home are increasingly seeking lower operating costs for maximum profitability without sacrificing on high performance,” said Mr. Raj Varma, General Manager – IT Sales Group at Samsung Gulf Electronics, said, “The Printer ProXpress and the
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REPEAT BUSINESS SYSTEMS BECOMES RICOH CERTIFIED SERVICES PROVIDER THROUGH CHAMPS PROGRAM

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reputation for excellence. RBS is an authorized dealer for Ricoh, providing sales, solutions support, service, and supplies for multifunction and stand-alone copiers, fax machines, scanners, and printers. In addition, Repeat Business Systems offers network services, managed print/document services, workflow analysis, full IT and Professional Services and consultation in order to increase efficiency and provide a significant cost savings to their valued customers. For more information, visit www
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Km1024i Konica Minolta

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ITsavvy Announces Partnership with Toshiba for Multifunction Printers and Copiers

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ADDISON, Ill. (PRWEB) August 28, 2013 ITsavvy just announced that it has partnered with Toshiba to provide the latest, most cost-effective multifunction printers (MFPs) and copiers . The collaboration will power the expansion of savvyPrint, ITsavvy’s trademarked managed print service and complement the world-class line of MFPs and copiers ITsavvy already has in place. This means a broader print product and service offering for the company’s clients. “This partnership will allow us to bring the
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Kyocera Extends TASKalfa Technology to Seven New MFPs

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print quality.” TASKalfa: Advanced Engineering for Quality Products TASKalfa MFPs are engineered to optimize performance and maximize uptime. They boast vibrant color and crisp black-and-white printing, color scanning and copying, and optional Super G3 fax/network fax and dual fax for high-speed document delivery. Other features include: Common technology, design, and accessories across the series of products; Up to 7,650 sheet paper capacity with optional paper-feed units on specific models
Blog Post

Selling "When is the Right Time to Take A Vacation"

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If you asked my sales manager, he would probably say NEVER! Many of us know that only the strong (tough minded) will survive more than three years when it comes to selling copiers, printers, and managed print services. Those whosurvive more than 20 years of selling (not managing) to commercial accounts should be viewed as Olympians and those of us that have been selling 30 plus years should be viewed as Titans . So,every year I struggle with when to take my vacation time. Do I take the time in
Blog Post Premium

5 Tips for newbie Copier MFP Sales Reps

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. 5. Join the Premium Print4Pay Hotel forums, and collaborate with other industry sales professionals and see what they are doing on a daily basis to keep their sales funnel full! If you're really serious about your sales career you should access the Premium Membership here. I also use my 5 Step Box approach, all of this works, even if it sounds corny, hard work will get results. Always keep this in mind, "the harder I work, the luckier I get". -=Good Selling=-
Member

Member

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Canon Business Process Services Wins eDiscovery, Document Management and Litigation Support Renewal Contracts Valued at more than $48 Million

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risk and cost. Experts apply quality management principles and tools such as Six Sigma to advance performance to a higher level. The company offers services including BPO, imaging, records management, print, mail and eDiscovery, and is an IAOP Global Outsourcing 100 Leader in 2013 for the seventh consecutive year. Based in New York City, Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at www.cbps.canon.com or follow us on Twitter . All referenced
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KODAK i2900 And i3400 Scanners Earn Summer "Pick" Awards For Product Design, Document Handling And Imaging Quality

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functionality,” said Tony Barbeau, Kodak’s General Manager for Document Imaging.“The ‘Pick’awards demonstrate how these products outperform the competition with robust featuresthat enable businesses to increase the value of document tasks and processes.” The i2900 Scanner ( www.kodak.com/go/i2900news ) is a powerful, yet compactrotary A4 desktop scanner with a built-in book-edge flatbed scanner ideal for any small business, department or branch office.Its design, while space-saving, includes a
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Kodak Launches PRINERGY Workflow 6 to Help Users Better Manage, Plan and Track Prepress Production

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the world's industry-leading workflow software. Now released worldwide, PRINERGY Workflow 6 represents a completely new vision for prepress production. It brings a new level of automation, accuracy and efficiency to print creation, while reducing costs in the pre-planning print stage and expanding product integration across Kodak and third-party solutions. PRINERGY Workflow is the leading solution for commercial, packaging and publication printers seeking to centralize--and automate--print
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Kyocera Extends Award-Winning TASKalfa Technology Into Seven New Multifunctional Products

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course, superior print quality.” TASKalfa: Advanced Engineering for Quality Products TASKalfa MFPs are engineered to optimize performance and maximize uptime. They boast vibrant color and crisp black-and-white printing, color scanning and copying, and optional Super G3 fax/network fax and dual fax for high-speed document delivery. Other features include: Common technology, design, and accessories across the series of products; Up to 7,650 sheet paper capacity with optional paper-feed units on
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Sagemcom Recognizes Xerox as their Top Multifunction Devices ...

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Montreal, Quebec (PRWEB) August 26, 2013 Sagemcom, a global leader in advanced fax server solutions for IP networks, is proud to announce Xerox Corporation as the winner of their Partner of the Year Award, in the Multifunction Devices (MFDs) category. This award recognizes partners and resellers that have demonstrated expertise in the XMediusFAX software and commitment to Sagemcom. Strong partnerships are based on common business goals, close collaboration and the people that hold these values
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Xanté to Dish Up a Digital Buffet for the Senses, Including New Excelagraphix and iQueue Technologies, at PRINT ’13

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everything the industry knows about high speed full color printing; particularly on extremely thick media. The system features Memjet Waterfall Printhead Technology™, which delivers more than 3 billion drops of ink per second, for unparalleled print speeds up to 12″ per second. A new adjustable feed path allows users to print on extremely heavy media, including foam and corrugated board up to 1/2″ thick. Also new is a removable sheet counter, providing a much larger surface for feeding over-sized
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Vendors bid for expired printing leases on campus; no decisions made - vendors-bid-for-expired-printing-leases-on-campus-no-decisions-made

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Vendors bid for expired printing leases on campus; no decisions made Talya Flowers , News Writer August 27, 2013 Filed under News Several major companies have begun bidding to offer their services to replace expired printing equipment leases on the campus—a project that could possibly save Wright State University an estimated $400,000 a year and $2 million over the course of 5 years, according to Director of Printing Services Patrick Bruchs. The leases for the Fleet Printers and Xerox equipment
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Mutoh America, Inc. to Introduce G7-enabled Process Control at PRINT 2013

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, ValueJet Status Monitor app for remote printer monitoring, and can both printers can be equipped with Mutoh's SpectroVue VM-10 on-printer spectrophotometer for easy customized profile creation. The ValueJet 1624 printer is known as the "Wrapper's Choice" printer for speed, size and quality. Mutoh will be showcasing vehicle wrap tips and tricks at 11:00 a.m. and 2:00 p.m. daily. Mutoh will also be partnering with the Printerverse providing an interactive booth for print professionals that
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Ricoh mpc8002.pdf

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Blog Post

BTA EAST Event "5 Reasons Why You Gotta Attend"

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impact on what's new, what's changed, and what's happening in our industry! Personally, I'm looking forward to see the many vendors, many Print4Pay Hotel members and writing about some of the new products and services! BTA East will host its annual district event, open to BTA members and non-members from across the country, on Sept. 26-27, 2013, at the Hyatt Regency Baltimore in Baltimore, Md. This event will be a great setting to learn from industry leaders, gather new ideas and network with your
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All Covered Helps Businesses Leverage SharePoint 2013

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All Covered Helps Businesses Leverage SharePoint 2013 By: Reporting Company August 27th, 2013 Dedicated SharePoint IT Services Make It Easy for Companies to Improve Document Sharing, Collaboration, Intranets and Project Management Foster City, Calif. – August 26, 2013 – All Covered, a division of Konica Minolta Business Solutions U.S.A. (Konica Minolta) and one of the nation’s leading IT Services companies, has expanded its Microsoft SharePoint Services offering to help businesses of all sizes
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Ricoh TV Ad: I Get Ideas #1

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Ricoh TV Ad I Get Ideas #3

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Ricoh Pro 8100 EX series

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I just got stung by this and I guess it's my fault for not reading up on all of the accessories. It seems that the 11x17 tray kit is not available on the new PRO 8100 EX series.  We're trying to find out know if we can install the old 11x17 tray...
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Savin MPC4503 OCR Option

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We have a Savin MPC4503 with the OCR option installed. I am able to scan to searchable PDF and extract text and paste into Word. However, PPDM will allow you to scan to a Word file. Does anyone know if you have full version Adobe if you would be able to edit the OCR'd PDF or is there another option for scan to Word? Thanks!
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Mutoh America Exhibits at PRINT 13 in Partnership with Fellers and 3M Graphics

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accuracy. Printing With the new ValueJet 1617H, Mutoh will also be presenting printing demonstrations on the ValueJet 1624 - 64" and 1324 - 54" printers. With blazing print speeds up to 600 sqft/hr (VJ1624), the VJ1624 and VJ1324 include a two year warranty, SA International FlexiPrint software and take-up system. Both printers have Smart Printing features including: Intelligent Interweave print technique that virtually eliminates banding, ValueJet Status Monitor app for remote printer monitoring
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Re: Who uses True Adobe PS besides RFG?

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Canon uses True Adobe PostScript for the imageRUNNER ADVANCE Color lineup. I thought that the only company who didn't use True Adobe PS was Xerox... Learn something new every day!
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Epson Debuts Family-Focused Full HD 1080p 2D/3D Projector Delivering Big Screen, High-Value HD Entertainment

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limited warranty with toll-free access to Epson's PrivateLine® priority technical support, 90-day limited lamp warranty, and free two-business-day exchange with Extra CareSM Home Service. About EpsonEpson is a global innovation leader whose product lineup ranges from inkjet printers and printing systems, 3LCD projectors and industrial robots to sensors and other microdevices. Dedicated to exceeding the vision of its customers worldwide, Epson delivers customer value based on compact, energy
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EFI and Intec Sign Global Agreement Launching

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improved workflow capabilities with color and quality enhancements. The combination of the Fiery digital front end and color management workflow and Intec’s range of digital color printing solutions ensures graphic arts professionals and print companies receive a unique print solution offering razor sharp imaging and exact color through a fully customizable user interface and workflow onto a broad spectrum of media creating a total ‘out of the box’ experience. Intec printers are ideal for a wide
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Document Management Company, BMI Imaging Systems, Attends National Recorder Conference in Dallas, Texas

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individual counties and states,” Brad Penfold, BMI’s Vice President Sales, said. NACRC is a professional organization founded in 1949 of elected and appointed county administration officials, who network on a national level to share information and ideas. The association provides continuing education, technology updates and a stronger voice on federal legislative issues and is an affiliate of NACo. About BMI Imaging Systems, Inc. BMI has been a California document management company for over
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Docassist Makes It Easy for Intacct BPOs to Add and Manage New Customers

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customer documents, inputting them directly into Intacct, and then looking for them in our files if we needed to see a document to verify or audit a transaction It is easier than ever before to add new clients and manage their documents." ""Our solution allows Intacct BPOs to offer more services and help grow their business without having to add additional staff to service their clients."" said Docassist's Vice President of Sales, Thomas R. DeYulia. "Now they can focus on value added activity and spend
-=Good Selling=-

This Week in the Copier Industry 15 Years Ago, The Last Week in August 2003

Below is probably one of the most mis-understood printers (well not actually a printer) of our time.  The Seri Print 25 was a really cool in-line attachment to the Ricoh duplicators.  You would replace the Ricoh ink with Seri Ink, and then you'd be able to print on any gloss coatings.  The Seri printer used a UV light to cure the ink on the gloss coat.  Alas the Seri is no more and Ricoh is just about out of the duplicator industry now.

Enjoy the threads from ten years ago this week!

Konica Minolta to cut workforce by 12

agreement, Konica Minolta will make the core parts of the advanced machines and supply them to HP, which will sell the products through its sales network under its own brand after adding its own electronic control mechanisms and software. Analysts said HP's strong brand name and top-notch customer base can help Konica Minolta boost production, just as a similar deal between Canon, the world's largest office equipment maker, and HP in laser beam printers helped boost Canon's revenue. Konica and
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The War for Imaging Supremacy Has Begun!

advanced nearly 1 percent to close at $19.58 in New York on Tuesday. The alliance is Konica Minolta's first major strategic step after the company was created earlier this month through a merger of Konica and Minolta -- a bid by the companies to boost their market share in a cutthroat market. Canon (CAJ: news, chart, profile) leads the global copier market with a roughly 32 percent share, followed by Ricoh (RICOY: news, chart, profile) with 11 percent and Xerox Corp. (XRX: news, chart, profile) with
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Toshiba America Business Solutions Unveils Encompass

initiate cost-saving strategies for both short- and long-term process improvements. “In today’s economic environment, companies are being challenged to do more with less. Toshiba’s Encompass Document Analysis Program enables companies to meet the challenge and positively impact bottom line performance by optimizing their copiers, printers, and faxes, and by providing a framework for long-term optimization and efficiency in all document dependent processes,” said Michael Alpert, director, Business
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Kodak re-enters the Imaging Business

Langley to Head Kodak Commercial Print After Realignment Kodak Realigns Operations and Leadership Team to Pursue Growth Opportunities in Commercial and Consumer Markets. HP Veteran James Langley to Lead Commercial Printing; Masson, Shih Assigned to Key Posts. ROCHESTER, NY, Aug. 21, 2003 — Eastman Kodak Company announced that it has realigned its operations and leadership team to accelerate growth in commercial and consumer imaging markets. These changes are part of the company's broader
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advise you of a price list correction

001695MIU and replace it with the correct code: 001762MIU Please pass this note on to any sales representative who will have the opportunity to handle Ricoh's RA2K Integration for IPDS. We apologize for any inconvenience that this may have caused. Thank you and good selling! Michael DeBenedetto Product Manager - Host Solutions OSG Printing Solutions Group Ricoh Corporation Phone: 973-882-3173 Fax: 973-244-2708
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Lucky for Xerox

Cautious optimism SG Cowen sees improving trends at Xerox By Susan Lerner, CBS.MarketWatch.com Last Update: 4:14 PM ET Aug. 26, 2003 NEW YORK (CBS.MW) -- Lucky for Xerox, Steve Weber thinks the future is looking like it won't be a copy of the recent past. NEWS FOR XRX Fairfax Financial, Proxim, Xerox, and more U.S. stocks battle back to close with gains Xerox gets SG Cowen boost More news for XRX Quote & News Charts Financials Analysts Options SEC Filings TRACK THESE TOPICS My
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SERI Printer

I know I'm reaching with this, however do any of you in the UK, South Africa or Australia have any installed SERI units?We could use a reference via email.Art
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FAILURE IS JUST A STATE OF MIND

My sales manager says you always walk awayfrom a failed sales attempt with something. Can you explain? Your sales manager is suggesting that you can learn from every sales experience regardless of the outcome. The key is knowing how to evaluate your efforts. Consider these ideas: • Victory . The best situation is a customer who says "yes." To have this happen more often, do your research, polish your sales skills, and prepare thoroughly. Remember, we can learn from our successes, too. Progress

 

Member

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Re: Problem Faxing to HP 3150 Fax

Check out this point of view... ISSUE: The first page of a multiple page fax is the only page that prints when the fax uses the same phone line as voice mail. Faxes are redirected to the voice mail recorder before being completely sent to an HP LaserJet 3150 series product. SOLUTION: There are two possible solutions: Set the printer to Memory Receive, and print faxes after they are received to memory. Install a distinctive ring service, and make sure the distinctive ring is set to Yes on the
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Re: Problem Faxing to HP 3150 Fax

Product - Unable to Fax over the Network 24 Apr 2003 » HP LaserJet 3100 and 3150 Product Families - Vertical Lines Running Through Sent Faxes, Copies, or Scanned Images 23 Apr 2003 » HP LaserJet 3150 Series Product - Only the First Page Prints When a Multiple Page Fax Is Received 16 Apr 2003 » HP LaserJet 3100 and 3150 Series Printer/Fax/Copier/Scanners - Fax Error Messages 15 Apr 2003 » HP LaserJet 3100 and 3150 Product Families - Fax Communication Error 1042 15 Apr 2003 » HP LaserJet 3100 and
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Here's killer success story

Download Attached Word file This document has been archived, please send me and email if you would like to purchase this document. art @p4photel.com Ahern Print4Pay Success Story (August 2003)
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Labor Day Weekend Note

Through out our sales and support year, we get some well deserved breaks. As Labor Day aprroaches and the end of the summer draws closer. Some times the sales cycle can get overwhelming, trying to care of the customer, find new customesr, find answers for solutions, and then submit our sales management. I'd like to thank all those who have supported our site from the US and abroard. To those who are traveling this weekend with family and friends...I wish you safe traveling and a well deserved
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The Ninety Five Per Cent Rule

merely a concept. A concept is a name for something that really does not exist except in the minds of the people who believe it. Concepts are just words, or even thoughts. Take the concept of categories. A manufacturer’s rep will tell you that there are two categories of dealers: o Authorized o Non-authorized Some of us would say that the two categories of dealers are: o Professional o Sleazy Others might say the two categories of dealers are: o Sales oriented o Service oriented A salesman might

This Week in the Copier Industry 10 Years Ago, The Last Week in August 2008

Well it was ten years ago this week that the news broke about Ricoh purchasing Ikon.  Ten years later the Ikon purchase was a bust with Ricoh writing off millions in future profit & revenue.  That's what happens when you purchase a company that can't spin a profit.

Enjoy the threads from ten years ago this week!

Weekend Copier Notes from 08/24/08

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in the United States: o The current Digital Print Center (DPC) sales & marketing division will be disbanded § This group launched the VarioPrint 6000 series (the high speed b/w systems that Konica Minolta will relabel) § Group was formed in 2005 to focus on in-house print shops within corporate customers (CRDs) § Members of this group will allowed to apply for positions in the Production Printing Systems (PPS) or Document Printing Systems (DPS) divisions o PPS is responsible for Oce’ rollfed
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Re: Ricoh to purchase IKON Office Solutions

P4P'ers this was posted on the KonicaMInolta P4P, very funny! Now that Ricoh combined the family (Gestetner, Savin, Lanier and Ricoh) and has purchased Ikon, And Xerox has purchased Global, And Konica Minolta has purchased Danka… Canon has announced their new marketing strategy: SUPERSTORES!!! (Pictured above is the new Canon Superstore in Kanpur, India) (just kidding!!) But seriously, would you spend $1.6 billion to purchase a distribution network, and continue to allow your competition
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Re: Ricoh to purchase IKON Office Solutions

. Before our purchase of IKON, Xerox Corp bought Global Imaging Systems Inc and Konica Minolta Business Solutions USA Inc acquired Danka Office Imaging Co. • Other comments · The press conference took place late at night in Japan to make the announcement in London, New Jersey and Tokyo at the same time. · The buyout was proposed by IKON in about April 2008. At that time, Ricoh, just after finishing integrating information systems around the world in 2007, was about to go on an offensive. · The
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Re: Ricoh to purchase IKON Office Solutions

and there is no expectation at this time that any downsizing will result due to the acquisition. Since Ricoh is buying 100% of IKON stock, it will assume all IKON’s debt. In brief, the significance of this announcement is that it is a major win for Ricoh and IKON, a big challenge for IKON partners - Canon and Konica Minolta if they end their IKON relationships, and an alarm bell for HP, Xerox and other players focused on the mid-market, large enterprises, managed/professional services, and the
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Bizhub 501 from Konica Minolta

bizhub 501 This bizhub® 501 high-volume B&W document delivery system looks better than ever -- in your office, and on your bottom line. It powers your printing, speeds your output, controls your distribution and more, all with center-office styling that gives everyone fast access to enhanced productivity. It also brings you the advanced Konica Minolta Emperon® Print System, superb Simitri® Polymerized Toner image quality, and all the options you need -- including an IC-207 Image Controller
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TOSHIBA AMERICA BUSINESS SOLUTIONS INC. EXTENDS MID-VOLUME COLOR LINE WITH NEW SMALL

eight seconds, providing fast color printing to businesses with moderate output needs. Utilizing Toshiba’s leading-edge enhanced laser image technology (e-Fine), the e-STUDIO2330c delivers best-in-class color clarity and rich text renditions in all scanning, printing and copying jobs. Supporting print resolutions of 2,400 x 600 dots-per-inch (dpi) and 10-bit scanning resolutions of 600 x 600 dpi, the e-STUDIO2330c provides razor-sharp text and superior graphic detail in all printed documents
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Ricoh to purchase IKON Office Solutions

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committed to further strengthening its sales and support channels. As the world’s largest independent channel for document management systems and services, IKON (headquartered in Malvern, Pennsylvania) supplies and services a wide range of office equipment, such as MFPs (multi-function printers), fax machines and printers, in the U.S., Canada and the Western European markets. With over 400 sales and service locations, IKON has a long track record with Fortune 500 companies among its customers. RICOH has
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Memjet print head revolution delayed

Silverbrook's US-based subsidiary, Memjet Home and Office, says there are a couple of reasons for the switch away from a photo printer. One is that volume sales of small photo printers are dropping, "meaning that customers were voting that they would rather go some place and have their photos printed rather than trying to print them at home". Secondly, getting almost perfect quality printing in a very small format proved a tough challenge with a nascent technology, so the company decided to go first of
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Re: Ricoh to purchase IKON Office Solutions

oh, thats funny!! Kudos.... I think Ricoh had to recapture what they lost to Xerox and besides buying more dealers there was no surefire way to get this done. Alas its like the yankees and the redsox, they may take a marginal player if waived so the other team can't get them. It was no secret that Ikon was for sale (found this out today), at least among the big wigs. So, was Ricoh going to let Canon, Xerox, HP or KM get the additional distribution that Canon will lose. I think the biggest loser
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Dual Line Canon Dealers Help!

Someone from the Canon P4P could use your help with a solutions scenario: Below is the post and then the link, please see if we can help!! Hello group I need your help. My customer has the following requirements. 30,000 black and white pages per month. They create RFP's. Each RFP contains 11X17 Z fold documents and 8 1/2 X 11 documents. Tabs in document ( they can be preprinted but I would prefer to print on the tab as the job is processed), color documents inserted. Documents need to be GBC
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The MX-6201 and MX-7001 Color MFPS from Sharp

are designed for high-end work groups and offer monochrome copiers speeds of 62-70ppm and up to 50ppm in color. These MFPs support Sharp OSA technology, which offers a broad range of integration and personalixation options, as well as Sharp's secruity suite. Sharps Color Scan2 technology minimizes paper handlinh while maximizing performance and providing faster scan speeds. Both modles enable users to print color or monochrome image files directly from a USB memory device. Users can alsoo scan
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Re: Ricoh to purchase IKON Office Solutions

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It will be interesting. It might be a good time for some of the independent Ricoh dealers to look to Canon if they have an large Ikon company in their backyard. There is always fallout from these deals, there will probally be some very good Canon sales people looking to jump ship along with technicians.
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Re: Ricoh to purchase IKON Office Solutions

and services to more customers across the globe. We believe that as part of a combined company in the highly competitive and evolving office equipment industry, we can leverage our sales, service and marketing depth with Ricoh’s engineering and manufacturing expertise to better understand and more rapidly respond to the needs of our customers. In addition, we anticipate that this transaction will create new opportunities for our employees, as you will be working for a larger organization with
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Re: Another RBS proposal with loss!

Was this a current account of yours? Ricoh is definitly sticking to keeping RBS out of current family group accounts, we had a couple of issues with it and the RBS Sales Director had to call the customer and explain they were not able to take the business. Also, I ran into RBS on an MP2400W, they sold it with the internal print/scan, file format convertor, and installation for $8k!!
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Ricoh GlobalScan MFP Model Support

Continuing its evolution to meet customer’s growing needs, Ricoh is pleased to announce the latest MFP Model support for GlobalScan v2.04 and v3.1. Going forward GlobalScan will support all future MFPs utilizing the JAVA Platform. The new firmware will require the installation of the JAVA Type F VM card. The benefits of utilizing the JAVA platform are tremendous going forward. GlobalScan support at the time of new MFP Introduction Backwards compatibility with GlobalScan Server Version 2.x and
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booklet finisher & 90lb index

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On the Savin C3535 (Ricoh MP C3500) with the SR3020 booklet finisher we have a customer that wants to use 28lb bond out of the drawer & have 90lb index in the bypass and have index paper as cover on the document, will booklet finisher auto staple and fold that weight?
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Fiery Mini Matrix Chart

Hello, I came across this file on the fiery options. I thought that it would be great to share with the sales reps. Happy Selling. : )
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Re: Ricoh to purchase IKON Office Solutions

Not, here but Canon has to be reeling from this! To tell you the truth, I never expected Ricoh to do this.
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Re: Ricoh to purchase IKON Office Solutions

IKON, Ricoh - with the possibility of ANOTHER BIDDER? there is an "undertone" out there - is there another bidder willing to go after IKON? From Dividends.com, "...This acquisition continues a trend we have been seeing, in which office equipment makers have been acquiring distributors to strengthen their sales channels and product offerings. Ikon has 400 sales and services mainly in Europe and the U.S. Ricoh had recently acquired the European operations of copier service and supply company
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Re: Ricoh to purchase IKON Office Solutions

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Ok...so Ricoh paid 1.7B for Ikon which has annual revenue's of ~4.5B? Sumding wong! Must be debt! Ricoh also paid $17.25 per share...about 30% higher than the past 2-month average stock price. Obviously there was bidding ante-up going on between Canon and Ricoh for Ikon.
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Re: Wide Format Color Scanner

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We were launched on this late last week. Ricoh has set MSRP at $6,500 but the SUP (Single Unit Price) is $5,800!!! That puts my Sales Cost above the Retail Price.
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Re: Sales Tips

What if you could actually be more successful without selling? Until now, nearly everyone and everything that you've heard or read about marketing has been aimed at hiding your valuable money-making secret from you. They've been demonstrating the worst possible way for you to get business -- and suggesting (or insisting) you follow their lead. They've told you to sell, sell, sell... advertise again and again... push hard... and then get up the next day and do it all over again! Why? Because
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Kip 3100 Street Prices

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Just about fell off my chair when I learned what the KIP 3100 is being sold for in my area. 2 Roll print/copy/scan $13,324 2 Roll print/copy/COLOR scan $15,271 Both of the above include delivery and installation. Anyone else coming across this unit?
Member

Reply

Re: Ricoh to purchase IKON Office Solutions

What in the world is Canon going to do???
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Re: Ricoh to purchase IKON Office Solutions

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the world as we have known it is rapidly changing.....any guesses what's next? I have heard that HP is in the process of actively opening direct sales offices around the county.
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Re: Ricoh to purchase IKON Office Solutions

quote: Originally posted by Neal: the world as we have known it is rapidly changing.....any guesses what's next? I have heard that HP is in the process of actively opening direct sales offices around the county. Plus I read that HP is paying a portion of the sales rep comission and or salary for some dealers.
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Re: Ricoh to purchase IKON Office Solutions

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I knew IKON was looking at being purchased awhile back by HP so they have been on the market for awhile. Did I read this correctly... "requires the approval of the majority of IKON’s outstanding shares at its shareholder meeting and will result in IKON continuing as the surviving company" Sounds like IKON will be Ricoh's "brand" now. So the name Ricoh will be no longer or what?
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Re: booklet finisher & 90lb index

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Checked the Sales Info Guide and 90#INDEX is upper limit on Duplex unit. Shouldn't be able to duplex from bypass (smart vs dumb bypass) that weight and type of stock. Can't find the folding specs but 90# Index as a cover should be safe BUT the dependent criteria would be how many sheets and the cover you're going to be folding and stapling.
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Re: Ricoh to purchase IKON Office Solutions

off its manufacturing companies and focused on distribution, including its paper business, Paper Corporation of America. " Stuart, having worked for Ricoh Corp., IBM and Royal Business Machines, joined the company in 1985 to restructure its office-products division... ---- The article is a trip. A trip down memory lane. This one line stumbled me up, -- "Stuart plans to grow Ikon from $3.3 billion annually to $10 billion in the next three years. He also plans to increase the amount of outsourcing
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Re: Wide Format Color Scanner

I hear ya, guess they are tryin to compete with KIP and think we should all give the scanner away and or bundle in the deal. We too will be above list with our sales cost. Art
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