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This Week in the Copier Industry 5 Years Ago (Second Week of August 2014)

Some what of an interesting day today I arrived about 645Am to the office.  Had to prep for a 10AM, 1PM and 4PM appointment,  All were closing opportunities, thus I wanted to have all of the documentation ready to sign.

First appointment needed to "think about it", not worried been doing business with him for 20 plus years and that's just what he does. But, I also delivered a side by comparison via email later in the day (stated he might be looking at another copier from another vendor). I'm sure the side by side comparison floored him when he saw that the device he was looking at did not meet his needs.

Second appointment reschedule, third appointment signed the docs.  Thus with two weeks left I'm at quota, and now need to start prospecting again. The prospecting never ends! #neverstopprospecting

Enjoy these threads from 5 years ago this week!

Topic

Konica Minolta Takes Lead in Environmentally Conscious Printing

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Konica Minolta Takes Lead in Environmentally Conscious Printing Konica Minolta VP Joins Two Sides North America Sustainability Committee RAMSEY, NJ --(Marketwired - August 13, 2014) - Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ), has joined Two Sides North America, a rapidly growing non-profit organization that promotes the responsible production, use and sustainability of print and paper. Konica Minolta's Vice President of Strategic Business Development, Kay Du Fernandez
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BTA East to Host Grand Slam

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/BPO Media; "3D —The New Wild West of Printing,” with Mark Mathews of Airwolf3D; “Benchmarked Sales The Future of Selling Excellence,” with Steve Rolla of Pros Elite Group; “Five New Ideas Using Technology to Secure Net New C-Level Meetings,” with Kate Kingston of Kingston Training Group; and “Service Delivery Structure: What Works and Why?” with Ken Staubitz of BEI Services. The Grand Slam exhibiting sponsors: ACDI, Buyers Lab, Crawford Thomas, Densi, Digitek, DocuWare, ECi e-automate (Sept
Topic

New EFI DFEs for new Konica Minolta bizhub families

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New EFI DFEs for new Konica Minolta bizhub families FULLSTORY EFI and Konica Minolta Business Solutions U.S.A. Inc., announced the launch of a pair of advanced digital front ends (DFEs) for the new Konica Minolta bizhub C1085 and C1100 family of digital presses last month. The updated EFI FieryIC-308 DFE and the new, high-end EFI Fiery IC-310 DFE deliver exceptional performance and colour quality, end-to-end workflow automation and integration with EFI's industry-leading MIS and web-to-print
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Business Document Work Process Management (BPO) Market: Shares, Strategies, and Forecasts ...

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Fujitsu Hewlett Packard Parascript Cannon Konica Minolta Lexmark Ricoh Parascript Scan Optics Market Participants Adobe Coghlin Companies / ColumbiaTech Connecticut Business Systems Doma Fujitsu Parascript Patriarch Partners PCM/Sarcom Sound Telecom Scan Store Invoice Data Capture Sound Telecom Other Related Report by WinterGreen Research Business Process Management (BPM) Cloud, Mobile, and Patterns: Market Shares, Strategies, and Forecasts, Worldwide, 2014 to 2020 About US ReportsnReports.com
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Content Critical Solutions Opens the Door to New Opportunities with Canon Solutions America

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Solutions America provides industry leading enterprise services, advanced production print technology and large format solutions supported by exceptional professional service offerings. Canon Solutions America helps companies of all sizes to improve their business by increasing efficiency, controlling costs and becoming more environmentally conscious. A wholly owned subsidiary of Canon U.S.A, Inc., Canon Solutions America is headquartered in Melville, NY and has sales and service locations across the
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Konica Minolta bizhub vCare 2.8

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Miercom conducted a battery of assaults to attempt to disrupt the communication between the bizhub products tested and bizhub vCare. It was not possible to hack into bizhub vCare through the network ports. Download report here
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Excel Document Solutions, Inc. becomes Ricoh Certified Services Provider through CHAMPS program

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passed rigorous certification examinations that followed intensive training through the Ricoh Learning Institute, the company’s comprehensive training organization. “Congratulations to Excel Document Solutions and its newly certified staff,” said Jim Coriddi, Vice President, Dealer Division, Ricoh U.S.A. “This certification arises from a unique and transformative program in our industry. The overall goal is to give our dealers the tools to address their clients’ most pressing business problems. We
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Xerox DocuMate 4830 Document Scanner Gets 67 Percent Faster

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business services , printingequipment and software for commercial and government organizations.Learn more at www.xerox.com . About Visioneer Visioneer provides a broad range of scanningsolutions for the desktop, distributed and departmental document imagingmarkets as well as the mobile and remote business scanning segments. In2003, Visioneer combined its leading scanner technology with the Xeroxbrand recognition to develop the Xerox DocuMate product line. XeroxDocuMate high-performance business
Blog Post

Are you ready for new HIPAA Audits?

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is responsible for HIPAA audits, will be moving past Phase 1 and toward Phase 2 in the coming months,. Whereas the Phase 1 audit stage only involve compliance checks for covered entities, the law firm stated that this next line of investigation will look at both health care providers and their business associates. The results of the first line of audits conducted last year were less than desirable from the health care provider's perspective, with 89 percent of the 115 entities reviewed having at
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Canon Business Process Services Highlights eDiscovery Solutions at the ILTA Conference

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CanonBusiness Process Services, a leading provider of managed servicesand technology, will highlight its eDiscovery solutions at the International Legal Technology Association (ILTA) conference. Canon experts will be on hand to offer insights on the latest eDiscovery and information governance trends and best practices that can help organizations ensure they are discovery ready. Canon will also highlight its CaseData TM online documentreview system. CaseData enables legal teams to
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EFI VUTEk Purchases Spur Growth at Dome Printing

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superior versatility, quality and productivity these two EFI VUTEk products offe r.” Powerful print solutions for roll and flatbed graphics Both of Dome Printing’s new VUTEk investments feature true, variable-drop grayscale imaging for higher image quality and accurate spot-color matching. They also offer opaque white ink and a unique, multilayer printing capability for high-end visual appeal on backlit displays and other applications. Operating at speeds up to 100 boards per hour, the EFI VUTEk HS
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Google Cloud Print

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I have installed the Ricoh App for Google Cloud Print which allows you to install a google printer to their cloud server without having to use a PC as a host machine. So far, I can print PDFs but everytime I try to print anything else I get an error in my https://www.google.com/cloudprint#jobs browser page. I talked with Tech support for 2 1/2 hours doing everything including removing the app, removing/rebuilding Java and everything we could think of until I was further behind than when I
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Ricoh MP C6502 & Envelopes

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We've had a tough time with getting this system to run envelopes! The unit is spec'd to run envelopes, however, we had then constantly jamming for commercial number 10's. But, today, I was able to get an SE involved and we got it!! We had to make the driver settings, but more importantly we had to change a setting in "user tools" under the "printer settings". I've got a screen shot of the print settings which I will post tomorrow, along with the step by step instructions for the user tools. I'm
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Xerox and MoneyGram to Transform Child Support Payments

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have more than 140,000 Xerox employees and do business in more than 180 countries, providing business services , printing equipment and software for commercial and government organizations. Learn more at www.xerox.com . Note: To receive RSS news feeds, visit http://news.xerox.com/rss . For open commentary, industry perspectives and views visit http://www.linkedin.com/company/xerox , http://twitter.com/xeroxcorp , http://simplifywork.blogs.xerox.com , http://www.facebook.com/XeroxCorp , http
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SGIA to Present Four-Part Wide-Format 101 Program on Oct. 21 for SGIA EXPO Attendees in Las Vegas

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companies fail to recognize that the materials used and the finishing technologies utilized in wide-format production are essential to a successful end product and critical to achieving expected profitability. This segment presents easy-to-understand strategies for ensuring quality and maximizing profit. Wide-Format Pricing Sales Presented by David King, MarketKing Make money with wide-format digital by learning proven strategies for pricing the print and selling wide-format services to both current
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Wide-Format 101 Workshop Slated for SGIA EXPO

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materials used and the finishing technologies utilized in wide-format production are essential to a successful end product and critical to achieving expected profitability. This segment presents easy-to-understand strategies for ensuring quality and maximizing profit. Wide-Format Pricing Sales Presented by David King, MarketKing Make money with wide-format digital by learning proven strategies for pricing the print and selling wide-format services to both current and existing customers. This
Blog Post

BTA East Grand Slam Event in Baltimore "A Don't Miss Event of the Fall"

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will be just as awesome as last years. I'm looking forward to these Educational Sessions: The Shifting Office Technology Industry Robert Palmer, chief analyst, BPO Research, and managing partner, BPO Media 3D — The New Wild West of Printing Mark Mathews, president, Airwolf3D Benchmarked Sales The Future of Selling Excellence Steve Rolla, partner, Pros Elite Group Five New Ideas Using Technology to Secure Net New C-Level Meetings Kate Kingston, founder and president, Kingston Training Group (KTG
Blog Post

5 Really Cool New Features with Docuware 6.6

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you to search and print documents at the MFP. This is an awesome feature that resonates with all us that are still selling imaging equipment! While I’m not an expert with Document Management Platforms, but I did stay at a Holiday Inn Express last night. Need to know more about Docuware, then pay them a visit here. -=Good Selling=-
Topic Premium

Copiers & Printers Needed in South Carolina

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http://www.southcarolinabids.c...rcopier-Program.html
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Need By-Pass Tray for Ricoh GX7700 Gelsprinter

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Does anyone have one available new or used?  Please respond here or email me please arthurkpost@gmail.com
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OKI Data Americas Introduces Narrow Format Digital Color Label Printing and Finishing System for Short-Run Applications

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continues to introduce game-changing commercial printing solutions to the marketplace. The C711DW utilizes award-winning OKI® LED printing technology which is renowned for its print quality and reliability, in addition to OKI label management software from HYBRID Software as a front-end solution. It prints at up to 25 feet per minute in continuous feed mode, and handles a variety of media including paper, polyester, vinyl and adhesive-backed substrates at widths of 6.5 to 8.5 inches and a maximum
Event

IS Your DCA DOA?

Member

Comment

Re: Are you ready for new HIPAA Audits?

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I am out of the office until 19/08/2014. I am now out of the office until Tuesday 19th August 2014. If your email requires urgent attention please contact Mark Caveney on 01928 599 660 or mark.caveney@ricoh.co.uk . To place a service call on your device or order consumables please contact our helpdesk on 0330 123 0311. Alternatively, I will reply on my return. Many thanks, Ben. Note: This is an automated response to your message "Post By Art Post: Are you ready for new HIPAA Audits?" sent on
Comment

Re: 5 Reasons Why Cold Calling is NOT Dead

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I always enjoy reading short reminders regarding this and always share with our sales team. The key for me is that I enjoy talking to and engaging with new folks. When I stop thinking of selling or "trying to out-talk" someone and focus on how our services can help them improve their business, the exchange is fun!
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Artist Tom Zotos Debuts Jimi Hendrix Legacy 3D “Scodix On Top” Poster Collection

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Banner ” in the '60s-inspired “ Star Spangled Jimi ” poster. The collection of limited-edition posters highlight Jimi Hendrix’ greatest and pivotal performances at Monterey Pop Festival, Hollywood Bowl, and Royal Albert Hall, and includes a commemorative, “' Scuse Me ,” a graphic homage which pays tribute to Jimi's short but inspirational career. The collection of never before seen posters are available at www.jimihendrix1.com . The posters are printed using a breakthrough Scodix SENSE™ printing
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Black & White Copier 55-65 PPM Required

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The U.S. Embassy Riyadh, Saudi Arabia requires the following items, Purchase Description Determined by Line Item, to the following: LI 001: The contractor shall furnish the supply of black and white Copier minimum 55-65 CPM black up to 600 x 600 DPI and finisher with extended function 100% automatically 80 to 100 sheet auto document feeder, 110 volts 50/60Hz double side printing option, scan speed up to 120IPM (300dpi) advanced paper handling, high quality paper tray 8.5? X 11 up to 8.5? X
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Re: Providence Capital Funding - Beware

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I will check out the website you discussed. I told her between our BTA and CDA people we would make sure they would not be used for anyone's leasing. Note from Art: And all of us Print4Pay Hotel members. Always remember that Bad news travels quicker than good news!
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Re: Ricoh MP C6502 & Envelopes

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OK, you need to change the 6502 to "Driver Command". Press "User tools" Press "printer settings" Press "system" Press "Tray setting Priority" Select "by-pass" and then set to "driver command" That will do it
Comment

Re: SGIA EXPO

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I am out of the office until 19/08/2014. I am now out of the office until Tuesday 19th August 2014. If your email requires urgent attention please contact Mark Caveney on 01928 599 660 or mark.caveney@ricoh.co.uk . To place a service call on your device or order consumables please contact our helpdesk on 0330 123 0311. Alternatively, I will reply on my return. Many thanks, Ben. Note: This is an automated response to your message "New Event: SGIA EXPO" sent on 14/08/2014 03:53:48 . This is
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Re: kyocera/copystar wholesalers

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First of all Copy Star is an "off brand" of the main stay "Kyocera".
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FlexPrint Attains Gold Sponsorship Status with International Legal Technology Association for 2014

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FlexPrint, Inc., the nation’s leading managed print solutions provider, is pleased to announce its Gold status with the International Legal Technology Association (ILTA) for 2014. A Gold Sponsorship with ILTA is a privilege afforded only to a select number of partners, and FlexPrint is proud of the opportunity to elevate their support to legal technology professionals. As the only Gold Sponsor within ILTA that provides National Managed Print Services, FlexPrint will be exhibiting at the ILTA
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Need to purchase fax option type 3352

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I need to purchase fax option type 3352 product code 415836. We finally sold the last new copier of this series we have but Ricoh doesn't carry the fax option anymore. Does anyone have one they can sell? Thanks!
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North American Life Insurer Uses Kofax Software to Provide a Better Customer Experience

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andother markets. Kofax delivers these through its own sales and serviceorganization, and a global network of more than 800 authorized partnersin more than 75 countries throughout the Americas, EMEA and AsiaPacific. For more information, visit kofax.com . © 2014 Kofax Limited. Kofax is registered trademark and First Mile, Kofax Capture and Kofax Transformation Modules are trademarks of KofaxLimited. Source: Kofax Contacts Media Contact: Kofax Limited Colleen Edwards Vice President, Corporate
Member

Reply

Re: Plotbase and Bluebeam PDF plotting issues

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Got the Bluebeam issue resolved with Plotworks. New question! Does anyone know why I cannot get the Webprint tool to come up when I enter the ip address/webprint? I have called Ricoh and they said to make sure the Tiff/GL Filter card is installed in the machine, which it is, and then it should work. Doesn't work. Any ideas???? Haven't had this many questions about a wide format in years. Thanks, J.
Comment

Re: Email Security is Moving Into More Prominent Positions

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Art what time is good today I néed 20 m minutes steve Steve s iPhone On Aug 4, 2014, at 4:54 PM, Print4Pay Hotel alerts@hoop.la wrote:
Comment

Re: This Week in the Copier/Office Equipment Industry 10 Years Ago First Week of August 2004

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I am out of the office until 19/08/2014. I am now out of the office until Tuesday 19th August 2014. If your email requires urgent attention please contact Mark Caveney on 01928 599 660 or mark.caveney@ricoh.co.uk . To place a service call on your device or order consumables please contact our helpdesk on 0330 123 0311. Alternatively, I will reply on my return. Many thanks, Ben. Note: This is an automated response to your message "Post By Art Post: This Week in the Copier/Office Equipment
Reply

Re: New Products

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Ricoh914, What products are these new models replacing and where will the new models be positioned?
Comment

Re: BTA Grand Slam 2014 District Event

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I am out of the office until 19/08/2014. I am now out of the office until Tuesday 19th August 2014. If your email requires urgent attention please contact Mark Caveney on 01928 599 660 or mark.caveney@ricoh.co.uk . To place a service call on your device or order consumables please contact our helpdesk on 0330 123 0311. Alternatively, I will reply on my return. Many thanks, Ben. Note: This is an automated response to your message "New Event: BTA Grand Slam 2014 District Event" sent on
-=Good Selling=-

Ten Commandments of Selling Copiers

Ten Commandments of Selling Copiers

 

Thou shall honor thy the client

Thou shall always be prospecting

Thou shall always be educating the client

Remember that if you don’t know the answer to a question, then tell the client you will get back to them

Thou shall not tell false truths

Thou shall always have a great work ethic

Remember that ours is not a 9-5 job

Thou shall always be educating thy self

Thou shall be a great listener

Thou shall always walk and speak with a great attitude

Note from Art:  Feel free to add more or create your own, would love to hear from others on this!

Technology is Transforming Communication

The world is no longer a geographical confined place for humankind. It has become an infinite universe. The power of technology is incredible. Today we can travel through cyberspace in a way once thought unimaginable. The baby boomers remember star trek, its holodeck, phasers, medicine marvels, and those famous words "Beam me up, Scotty."

Imagination is the architect of the future.

I believe much of reality is the by-product of someone's past dreams. Some will always imagine and explore what could be, and some will be the maintainers of a temporary relevance. As humankind evolves, so does the world's technologies. It's the evolution of technologies which is enhancing the human's ability to now imagine beyond their individual imaginations.

"Caution, those constantly looking for absolutes will never understand the "Imaginators" language, and will miss the excitement of the unknown."

When we look back at the genius of Da Vinci, we are all amazed not only of his inventions but also his thoughts of what the future would invent. Da Vinci not only delivered the future to the present. He had the ability to prescribed things to the future.

If Da Vinci had access to today's technology, what more could he have imagined? Who would he have collaborated? Think of the abilities today's technology allows in communication. In Da Vinci's day communication was limited to an analog world. Communicating outside immediate influences was non-existent. In those days no one dreamed of the digital world or could have comprehended its capabilities.

"The digital world is quickly becoming the root system connecting all of humankind."

Those who can imagine what could be are excited to communicate what they see and today's technologies allow communication to travel the globe in seconds.

Star Trek's human transporter was science fiction. Today humans still can not digitally be transmitted; however, everything they write or speak can. The ability to communicate globally at near-instant speed is something that would amaze even the imagination of Da Vinci.

Each time I travel abroad it seems easier to communicate. I once had a conversation with an Egyptian gentleman while in Cairo, and neither one of us could understand the sounds of each other's alphabet. We communicated through the marvelous of technology; at the speed, the spoken word falls on one's ears.

In the future, nearly all spoken communication will be translated to all those willing to hear. This global communication will redefine collaboration. The power of group imagination absent language barriers will discover things, incomprehensible and one day, the word incomprehensible will disappear from the world's languages.

So, Let's imagine the possibilities, communicate what we imagine, and remember it's from imagination realities are born. 

 "Status quo is the killer of all that will be invented."

 Ray Stasieczko  

Send an invite to connect if you wish to join my linkedin network 

Sales Professionals Are Self Enabled, Are You?

"You must take personal responsibility. You cannot change the circumstances, the seasons, or the wind, but you can change yourself. That is something you have charge of."
Jim Rohn

Question for all those in sales...

"Whose responsibility is it to ensure you have the skills, knowledge, behavior and tools need to engage in meaningful conversations?"
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Personal accountability, it's the foundation of sales success. How much of your success would you say is up to you? The choices you make, your actions and your behaviors will all make you or break you in sales.

I wrote an article for my friends over at Vendor NeutralRelationships + Human + Technology = Sales Success. Technology and sales enablement tools, they're not only helping sales professional’s gain momentum in their marketplace, they’re also changing the way they sell their services.

One of the biggest buzzwords in sales today is 'sales enablement.' While we all can appreciate these new platforms, I believe the problem lies if salespeople leverage these tools to help them gain visibility without working on increasing their value, they'll get vetted out of potential sales opportunities.

Visibility before Value = Vetted

THE EMPEROR HAS NO CLOTHES

We've heard the phrase, 'sales is an activity game' but all of these tools have shed a massive spotlight on the sales community. The masses out there are shouting right back at salespeople,

"Where's the beef?"

Sales enablement tools help sales teams get visible but the real question I would like to ask is... When you get in front of the right person what do you have to say?

All of this reminds me of throwing someone out in front of crowd who has stage fright, shining a bright spotlight on them and then watching them freeze.

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Selling successfully in a digitally driven, highly networked and socially empowered business world takes a new mindset and skill set.

WHAT'S THE MISSING PIECE?

A true sales professional comes to the business table with value! There's no magic and no silver bullet behind any of this, the layer on top of all the sales technology related tools is self-enablement.

What can you bring to your clients and prospects that they will value?

SALES PROFESSIONALS ARE SELF-ENABLED

Self-enablement is all about the skills and resources professionals develop for themselves, in order to make sure they rock those business conversations when they get a seat at the table.

“If salespeople can’t articulate their value, their story, or hold a business conversation; then they’re dead in the water.”

Learning is at the core of self-enablement. Every time you dedicate the time to increase your knowledge about your clients, your prospects or your industry, you develop a new skill, or you enhance the tactics you already use, you're upping your chances of sales success.

You might be asking yourself... where do I start? How do I become self-enabled?

Self-enablement starts with you knowing more than your clients and prospects know about your company's products, solutions or services.

STARTS WITH...

KNOWING MORE THAN YOUR CLIENTS

In order for salespeople to bring value, they MUST know more than their clients and prospects. They must do their due diligence to educate themselves.

Nothing worse than an uneducated sales rep who recites information off the back of a brochure!

Hold yourself accountable to a weekly cadence dedicated to learning. You must learn your client's environment. You must learn about the trends going on inside your clients industry.

You must be willing to obtain a PhD in knowledge.

Imagine a teacher knowing less than their students. I need not say anymore!

LEARNING FROM YOUR CLIENTS

One of your most precious assets is your clients. I encourage you to spend quality time with your clients. No, this doesn't mean the dreaded stop by to say hello. I mean dig in deep. Learn something new about their business. Uncover a few key issues going on inside their business.

I encourage you to do this with your top 5 clients. Think of all the learning opportunities you'll uncover along the way. Think of the relationships you will develop. I guarantee what you'll uncover will closely mirror that of other potential clients.

Your clients are the greatest source of learning. You just need to ask!

Self-enabled professionals bring their top clients into their office and facilitate roundtable business discussions. This is not a sales pitch. They understand this creates one of the best learning and bonding moments with their clients.

Self-enabled professionals digest pearls of educational wisdom from their clients.

HAVING A WILLINGNESS TO LEARN

Self-enabled professionals have deep burning desire to learn. It means having a real love for discovery and self-development. It's about being curious and open to learning from failure.

How willing are you to dig in and get messy with learning? Become responsible for your own education. Hold yourself accountable. Do the things to make learning appealing, relevant, useful, and rewarding.

Sales professionals commit to lifelong learning while sales reps find excuses why they can't

LEARNING FROM MENTORSHIP

Mentorship, it's about showing an interest in the expertise and wisdom of others. It's seeing everyone and everything as a potential source of meaningful learning.

Mentorship isn’t just for the new or inexperienced; it’s a lifelong method of personal and professional development. Learning directly from someone who’s mastered a skill is a great way to boost your skills and knowledge with one-on-one accountability and feedback. Mentorship opens up the opportunity for fresh perspectives and new ideas.

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PUTTING ON THE BUSINESS BOW

The road to self-enablement will set you apart from the sea of unfortunate sameness. It's the valuable moments you create through self-enablement that will become amplified with sales enablement and technology.

I encourage you to strive to make self-enablement part of your everyday sales life. Make the conscious effort to hold yourself accountable.

You have choices... You can swim in the sea of sameness with all the other sales reps or become a self-enabled sales professional.

“There are two primary choices in life: To accept conditions as they exist, or accept the responsibility for changing them.”
Dr. Denis Waitley

I understand and I get it. I get where you all are coming from. Every day, I walk in your shoes. I'm fully committed to helping your sales team integrate social aspects through the eyes of a practitioner into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

No alt text provided for this image

I encourage you to find out more about Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitter and on my podcast by clicking on Selling from the Heart.

 

This Week in the Copier Industry 15 Years Ago (First Week of August 2004)

It's almost midnight on Saturday, still at it and this will be the last post of the night. 

Enjoy all of the threads from 15 years ago this week!

Topic

bluetooth printing

This new customer has no real network. So our salesman get the great idea to sell them a bluetooth option for their new Aficio 2232. This is my first experience with bluetooth and I can't find much documentation on it from Ricoh. I know the customer has to have some sort of bluetooth option or software installed on their PC, but what do we need to make this work. And how do you make a bluetooth printer print?
Reply

Re: Kyocera KM2030 vs Aficio 2018

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AS A RICOH/KYOCERA SALESMAN, THE KM2030 IS NOT A GOOD MACHINE. IT'S HARD TO USED BECAUSE OF NO TOUCH PANEL, SLOW DUPLEX, VERY POOR INTERNAL FINISHER. IN THE 3 YEARS WE HAVE BEEN SELLING KM I ONLY HAVE SOLD 3.I STEER MY CUSTOMERS AWAY FROM THE 2030. I CAN SELL A KM 3035 FOR NOT MUCH MORE THAN A KM 2030 AND IT'S ALOT BETTER. THE RICOH 2018/2018D IS A MUCH BETTER MACHINE. KM IS INTRODUCING A NEW 16CPM/18CPM/20CPM AND A 25 CPM THAT IS SUPPOSED TO COME OUT THIS MONTH.
Topic

Canon U.S.A. Launches The DR-3080cii,

Canon U.S.A. Launches The DR-3080cii, Next Generation High-Speed, Color Duplex Scanner Built Upon Powerful DR-3080C Legacy, New Compact Desktop Unit Now Offers Duplex Color Scanning and USB 2.0/SCSI III Interfaces for Increased Connectivity LAKE SUCCESS, NY – August 2, 2004 – Canon U.S.A., Inc., the nation’s market share brand leader in black-and-white and color laser copier/printer solutions , announced today the immediate launch of the Company’s new DR-3080CII high-speed color duplex document
Topic

Document Server vs Canon's Mailboxes

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I'm curious how others are illustrating the differences between Ricoh's Document Server and Canon's Mailbox. It would be great if we could get responses from reps that lean more to Canon as well as those who are Ricoh competing with Canon.
Topic

Could be the start of something BIG w/KYO

allow us to continue our rapid U.S. growth, combining a network-centric approach with our industry-lowest total cost of ownership.” About Kyocera Mita America Kyocera Mita America ( www.kyoceramita.com/us ), headquartered in Fairfield, N.J., is one of the world’s largest manufacturers and leading providers of computer-connectable peripherals, including network-ready digital copiers/printers, laser printers, color copiers/printers, digital laser facsimiles, and multifunctional and wide format
Topic

MFP Product of the Year

$15.7 billion. Ricoh Corporation is a leading provider of multifunctional document systems, including color and black & white digital imaging systems, facsimile products, printers, scanners, digital duplicators and wide format engineering systems. Additionally, Ricoh offers a wide variety of document and printing solutions directly and through partners that enhance office productivity and document workflow. Ricoh Corporation directly or through its subsidiaries markets and distributes products in North
Member

Topic

toshiba sc 2 controller new in box

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fits dp 4580/5570/6570/8070also e studio series 45/55/65/80every thing is in oem sealed boxes.software, drivers, and interface included.$5000.00 shipped
Topic

Used Xerox Systems

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Since the new digital 240W has been launched I have had a couple of instances where they were also considering a Xerox system in the $15,000 range. Does anyone have any idea of which model this may be? Any feedback would be appreciated.
Topic

Ricoh ft-4415

Getting light copies. If I add toner manually it will get dark for a few copies. The toner motor is actually moving. I think the toner motor is bad. I just wanted to know if there's anything else that would cause this. What are the quirks of this...
Topic

Industry Analysts Report on 2238 v IR3200

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Ricoh supposed kicks it butt, although if you were tuning in here we already knew this! -Boston Mike See ya gotta go watch my sox beat on Detroit! This document has been archived, please send me an email if you would like to purchase. art@p4photel.com CanoniR3200w/fiery vs Ricoh 2238C Document (August 2004)
Topic

New e-STUDIOtm230 And e-STUDIO280

Toshiba America Business Solutions, Inc. Offers Advanced Features And Impressive Image Quality In New e-STUDIOtm230 And e-STUDIO280 New Multifunction Devices Are TABS’ First To Offer 100 Percent Toner Recycling IRVINE, Calif., (July 28, 2004) – Toshiba America Business Solutions, Inc. (TABS) today introduced the full-featured and affordable e-STUDIOTM230/280 series, offering copy, print, scan and fax functionality for small and mid-sized workgroups. The e-STUDIO230 and 280 feature TABS’ first
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Re: Leads in California

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President, Auction Services - Western Region Romie Castelli Senior Vice President, Auction Services - Central Region Greg Zaharewicz Senior Vice President, Global Sales James C. Dykstra Vice President, Sales and Marketing - DVS Rick Boarman Vice President, Engineering J. Bruce Costello Vice President, Operations Kelly S. Sharpe Vice President, Finance Christine M. Davis Vice President and Corporate Controller Michael B. Goldstein Inventory Valuation Practice Leader Charles L. Seeley, ASA Machinery and
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Re: Leads in Pennslyvania

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Vice President and Chief Scientific Officer Terri Sebree Senior Vice President, Development Neil Lansing Executive Vice President, Commercial Logistics and Chief Financial Officer Jyrki Mattila, M.D., Ph.D. Executive Vice President, Business Development Jeff Mastrangelo National Sales Director Joe Meadows Vice President, Marketing OFFICE(S) Auxilium Pharmaceuticals, Inc. 160 West Germantown Pike Suite D-5 Norristown, PA 19401 Phone: 610-239-8850 Fax
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Re: Smartnet monitor password

Thanks for the reply Bob. That is the info I have relayed to the customer. However, I know the reset method of which you speak and it is the long way around. This from Ricoh "One of the easiest ways to reset the NIB / NIC of your MFP or printer is to use our "NIB Setup Tool" that comes with our "SmartNetMonitor for Admin" utility. Once you launch Nib Setup Tool and select a device, you can choose the "Nib" menu and select "reboot Nib". You will then be prompted with a screen that has a checkbox
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Re: 2238 Color Toner Yields

G'Day all. You will get your yield based on the figures given by Ricoh. However it is important to understand the issues with coverage. Also bear in mind that coverage to useage are not proportional. A square block of colour on a page 100x100=1000, if you double the size of the square you quadruple the coverage 200x200=4000. Also dependant upon what you're printing will make a difference. 5% of text and 5% of graphics are different due to image processing and laying of toner and charge.
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Re: bluetooth printing

From what I know bluetooth is a wireless connection. The customer would need some type of Bluetooth device in the PC. If they are running XP, the user would have to install the software for Bluetooth and then let XP find the device. I do not know if there is software from Ricoh for our Bluetooth card. Making it print would be just like any other, select print, and go. Can anyone else clarify and add? Thanx
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Re: New 31 PPM color

I have been putting the new 3131 through it's paces and have shown to several customers. Overall print quality is excellent - different from 6513 but obviously true 8 bit color. Should be a good fit to compete with Canon 1180 - ie. good print quality, fiery driven, low cpp and cheap. The juries still out on the durability and reliability with thick stocks, but I'm glad to finally have a higher speed "graphics" machine to offer.
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Good Tip for You All

When challanging another digital competitor, I will go the that manufacturers web site and downlaod the print driver and other relevant software. From there I can evaluate the features of the driver and the click throughs. I have found clicks throughs to be very important to the end users, they want the least amount of clicks as possible. Art
Topic

Hospitals Move Toward Paperless Age

$30 million to get its three Chicago-area hospitals switched to a full electronic records system that about 6,200 employees began using last year. Mark R. Neaman, the company's president and chief executive office, said the goal is about $10 million in savings in the first year, largely by reducing the data-collection process. Eliminating the time-consuming dictation and transcription process of physicians' patient observations has saved $500,000 alone so far, he said. Neaman said turnaround times
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Wide Format & eCabinet

I understand that we are able to print to ecabinet. Can we print from Auto CAD application to eCabinet, and if so how would we have eCabinet do the searc for the drawing? Thanx
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Monster garage video

Hi, when i start streaming the video, it starts off fine with Ricoh in the lead, but then suddenly the video ends, before the first test is over. Anyone got the full length video for me? I laughed my ass off, would really appreciate if anyone could give me the whole show Thanks in advance
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Re: PDF DIRECT PRINT

PDF Dict Print is a new function within the extended features in DeskTopBinder version 3.1.1.1. I have attached a PDF of the features of DTB and whick models support what functionality. According to the compatibility list on in DTB, only the AP400,AP400N,AP600 & CL7100 support PDF Direct Print. By the way, won the BERTL's Best 2004 Spring Awards for the best Desktop Document Management Utility. I use it everyday and find it fantastic to work with. Really hot!!
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Re: Hospitals Move Toward Paperless Age

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I guess it’s time for the sales staff to BREAK A LEG.
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Re: Leads in Alberta

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prospects™ for Alberta Zi Corporation http://www.zicorp.com NASDAQ:ZICA WHAT IT DOES It develops software to enhance usability of wireless and consumer electronic devices. (number of employees: 104) EVENT 07-19-2004--$7.5 million in a private placement OPPORTUNITIES company expected to make purchases to support... - general corporate purposes potential opportunity to provide… - products and services to support increased sales activities - products and services to support increased marketing
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Re: Leads in Connecticut

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markets, including marketing, research and advertising services. PARTNERS none stated PEOPLE Robert F. Byrne President and Chief Executive Officer Gary Lowen Vice President of Sales Marybeth Jamron Media Contact marybeth.jamron@terratechnology.com OFFICE(S) Terra Technology 378 Orange Center Road Orange, CT 06477 Toll Free: 866-677-8191 Phone: 203-799-0056 Fax: 203-799-0502
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Re: Leads in Illinois

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Sphere Communications Inc. http://www.spherecom.com WHAT IT DOES It provides enterprise telecommunications system technology for VoIP solutions. (number of employees: 50) EVENT 07-19-2004--$8 million in a round of funding led by Allied Telesis K.K. OPPORTUNITIES company expected to make purchases to support... - expanding sales and marketing initiatives potential opportunity to provide… - products and services to support increased sales activities - products and services to support a field
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Re: Leads in Missouri

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development, advertising, and direct marketing services - equipment and services to support manufacturing operations PARTNERS none stated PEOPLE John Gott President jgott@slsloudspeakers.com Tom Harrison Director of Engineering tharrison@slsloudspeakers.com Ed Moist Accounting emoist@slsloudspeakers.com Rod Falconer National Sales Manager R. Bob Adams Director of Technical Communications Jeff Lowry Marketing Larry Hastings Production lhastings@slsloudspeakers.com OFFICE(S) SLS International Inc
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Re: Leads in Jersey

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Glowpoint, Inc. http://www.glowpoint.com Nasdaq:GLOW WHAT IT DOES It provides video communication services over a carrier-grade, IP-based subscriber network. (number of employees: 71) EVENT 07-28-2004--Announced the appointment of a new Vice President of Sales OPPORTUNITIES potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals Sherry Harmon is the new Vice President of Sales. STATED PARTNERS
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Re: Leads in New York

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Game Trust, Inc. http://www.gametrust.com WHAT IT DOES It develops a software platform to manage online game tournaments. EVENT 07-29-2004--$1.5 million in a first round of financing OPPORTUNITIES company expected to make purchases to support... - expanding business partnerships - hiring in the U.S. and Europe potential opportunity to provide… - sales training programs - software and systems specific to the sales function - products and services to support a field sales force - recruiting for
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Re: Leads in Texas

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Energy Solutions http://www.energy-solutions.com WHAT IT DOES It develops pipeline management software for the oil and gas industry. EVENT 07-29-2004--$2 million investment from Inverness Capital Partners, L.P. OPPORTUNITIES company expected to make purchases to support... - working capital potential opportunity to provide… - tools and services for software and application development - products and services to support increased sales activities The company may use a portion of the proceeds to
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Re: Leads in Utah

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development activities PARTNERS none stated PEOPLE John Ritter President Kraig Higginson Chief Executive Officer R.T. Bailey Chief Financial Officer Timothy D. Fehr Senior Vice President and Chief Technology Officer Jack Kerlin Chief Scientist David West Vice President of Marketing david.west@rasertech.com OFFICE(S) Raser Technologies, Inc. 5152 North Edgewood Drive Provo, UT 84604 Toll Free: 888-817-6937 Phone: 801-765-1200 Fax
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Re: Leads in Washington

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services for research and development activities - products and services to support its technical infrastructure - office equipment, supplies and services to support expanding operations at the company's headquarters. The company may use a portion of the proceeds to repay debt. STATED PARTNERS/ALLIANCES none stated PEOPLE Thomas D. (Tom) Mino President and Chief Executive Officer Robert J. Petcavich Chief Technology Officer Daniel C. Lykken Vice President of Sales and Marketing Lora L. Tarabeih
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Re: Used Xerox Systems

It's the refurbished 8830, I have seen them here in Jersey. I have kicked butt every single time. Xerox maintenance is out of whack, and they are talking six weeks for delivery after the order is signed. Do a search on the 8830 here. I have posted the Xerox service price quote along with a spreadsheet comparison. Art
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Re: Used Xerox Systems

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Xerox service and parts are very high.
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Re: Wide Format & eCabinet

I think that may be the "ticket". So, the customer would have to save the drawing as a pdf and then print or drag to the ecabinet folder of choice? When would you do the indexing after? After or before sending to ecabinet? Thanx, I think this will work, I just need the talk track for my demo on Monday. Art
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Re: Wide Format & eCabinet

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How about using Voloview? It will allow you to view DWG files and to print them as well. I believe it is a free download. Just an idea
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Re: Wide Format & eCabinet

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Format (WF) via eCabinet. The printer driver needs to be 100% PCL compatible and the WinPrint driver needs to be printed to directly. What you might be able to do is setup a separate printer in Autocad printing that points to a paperless printer on the eCabinet. The user would have to process a separate print job when they wanted to send a job to the eCabinet. The jobs would be saved as PDFs on the eCabinet. You also should be able to take scanned Tiff files and pass them to the eCabinet
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Re: C2338

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Yes, the 2238 comes with bypass standard, however it is not an option for doing covers, therefore the paper weight is limited. Great info on the Canon. I don't think my prospects are seriously considering Canon because I contacted them before they were in the market and other vendors are running a "me too" game. Plus I'm offering GEM pricing in order to place some needed color units in my territory.
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Re: Scanning documents

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sounds like an auto dealership? we've dealt with one trying to use our systems. no luck. depending their volumes you'd be able to place one of the Ricoh scanners to do the job.
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Re: Scanning documents

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Even the Ricoh scanners only go up to 11x17.
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Re: toshiba sc 2 controller new in box

Gregg - you had posted awhile ago about Minolta toner. I need some for a DI250. Please call me at 812-424-5736 or bsipes@vanausdall.com. thanks Brad Sipes
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Re: Scanning documents

Thanks for the input. It looks like Canon makes a scanner that will handle this.
-=Good Selling=-

MSP & MSSP Industry Notes for August 5th 2019

August 4th 2019

 

MSP & MSSP Industry Notes



NWOIT Services Has Acquired PenTech Computer Company

  • N.W.O.I.T been in business since 2008 and founded by Nick Oughton
  • Provides managed IT service and cloud solutions
  • Based in Saint Louis, Missouri
  • Pen Tech Computer Company is an IT service provider that emerged in 1984

Sullivan Data Management is Latest Addition to the Logically Managed IT Platform

  • Logically offers Oplogic their intelligent MSP Platform
  • Logicallly marks 20 years as IT service provider and MSP in 2019
  • Acquisition of Sullivan Data Management to be “the first of many”
  • K&R Network Solutions and Winxnet merged in June of 2018 and in April 2019 changed name to Logically
  • Plans to acquire 3-5 MSP’s every year

Data Intensity Wins Fastest Time to Impact Award at Totango Executive Summit

  • Totango innovates in the SaaS solutions space
  • Data Intensity the largest multi-cloud managed services provider
  • DI has 12 locations in the world with headquarters in Boston, Mass
  • Founded in 2001, has more than 650 clients, 800 professionals world-wide, more than 200+ cloud migrations and 15,000 managed environments



eMazzanti Shares 3 Elements of Successful Information Governance

  • One of the Top 200 U.S. Microsoft Partners, 5 time WatchGuard Partner of the Year
  • New York City area MSP and consultants
  • Helps companies manage data and mitigate security risks
  • Located in Hoboken, NJ, began offering services in 2001

Sikich named a top managed service provider

  • Recognized by MSPmentor 501
  • MSPmentor recognizes top managed service providers based on a range of metrics
    • Annual managed services revenue
    • Cloud
    • Managed Services
    • Professional Services
    • Consulting
    • Reselling
  • In 2016 Sikich acquired BCG Systems
  • Sikich founded in 1982, now ranks as country’s 28th largest CPA firm

Leading North American IT Service Management Company Deploys 3CLogic to Enhance Field Services Support

  • Headquarters in Rockville, Maryland
  • 3Clogic integrates with Servicenow, SUGAR CRM, SAP, Microsoft Dyanamics CRM and others
  • Cloud-Based contact center platform company
  • Offers enterprise-grade Cloud Contact Center as a Service (CCaaS)

Portland-based IT firm makes acquisition, unveils aggressive growth plan

  • Logically located in Portland, Oregon acquires Sullivan Data Management
  • Sullivan Data located in Yorktown Heights, New York
  • Logically CEO Chris Claudio says the acquisition is part of a larger strategy to expand nationally
  • Claudio states T services industry is relatively fragmented with 15-20K small to midsize providers in the United States

Thrive Adds Goodger & Demorcy to New York FinTech Leadership Team

  • Thrive a provider of Next Generation Managed Services located in Foxborough, Mass
  • Names Scott Goodger as General Manager and Executive Vice President for New York market
  • Names Steven Demorcy as Vice President to head Thrive’s New York FinTec Cloud Operations

Leading Zero Trust Access Security Provider Pulse Secure Becomes a Member of MSPAlliance®

  • Pulse Secure provider of software-defined Secure Access solutions
  • Headquartered in San Jose, California
  • MSPAlliance has more than 30,000 members worldwide
  • MSPAlliance offers members to achieve MSP and Cloud Certifications including, SSAE 16 Audits and achieve certification with MSPALiiance MSP/Cloud Verify Program

EQT Invests in Nexon, a Leading Managed IT Services Provider in Australia

  • Nexon, Australian cloud and managed service provider since 2000
  • EQT is an investment firm with more than 61 billion Euro’s raised in capital

Maple Tech Completes Migration to Amazon Web Services (AWS)

  • Maple Tech a provider of cloud-based, core administration technology for property and casualty insurance companies
  • Located in Manalapan, New Jersey
  • Maple Tech core administration suit, Aspire, offers comprehensive core functionality

Bell Techlogix announces a partnership with the City of Indianapolis

  • Indianapolis based IT services and solutions
  • Awarded 5 year, $30.5 million dollar contract by Marion County Information Technology Board
  • To provide City-County IT Infrastructure for service deask, deskside support, depot services, walk-up support, data network services, data center operations, remote infrastructure monitoring and IT Asset Management

 

C Spire Business named one of world's top managed service providers in 2019

  • C Spire selected for the 6th consecutive year
  • Placed 13th on the list of 501 companies worldwide (MSP 501)
  • Only MSP in southeastern US to make the top 20
  • C Spire has more than 500 service professionals, multiple data centers and operate almost 9,000 miles of fiver optic infrastructure

3Cloud earns Microsoft Azure Expert MSP designation

  • 3Cloud a Microsoft Azure consulting and managed services company headquartered in Chicago, Il
  • Operates offices in Dallas, Texas and supports clients in North America and Europe
  • Earns enter into Microsoft’s Azure Expert MSP program

VirtualArmour Expands Managed Services Scope with $150K Contract with Regional Energy Company

  • VirtualAmour a global cybersecurity managed service provided (MSSP) headquarter in Centennial, Colorado
  • Awarded Managed Firewall services contract with regional energy company
  • Includes managed services and professional services for $150,000
  • Clients include Fortune 500 companies and several industry sectors in more than countries

Pensare Acquires Two MSPs, Pursues Nationwide UCaaS

  • Pensare a PE firm (looks like it to me)
  • Hires Graham McGonigal as COO formerly with Vonage and AT&T to lead strategy for acquisitions
  • Acquisitions involve buying Computex Technology solutions for $65 million and and unnamed IT solutions provider for $49.5 millio

Carbonite Seeks CEO Amid Security Momentum, Data Protection Challenges

  • Mohamad Ali steps down to join IDG as CEO
  • Carbonite hires executive search firm to identify next CEO
  • Carbonite Chairman Steve Munford named as interim CEO

 

NetGain Technologies announces new CEO

  • IT services provider in Lexington, Kentucky
  • NetGain founded in 1984 and largest managed IT provider in South Central US
  • Announced Tim Burke as new CEO

MSP Acquisition/ Network Computing Buys Power On Technologies

  • Networking Computer Solutions based in Topeka, Kansas provide managed IT solutions
  • Acquire Power on Technologies based in Kansas City, Kansas
  • Terms of deal no known
  • Combined the two companies will support 700 clients and managed 4,000 network devices

NetLogix Selected to the Channel Futures MSP 501 List

  • Selected to The Channel Futures MS 501 list for 2019



Note:  PDF form of document is attached

This Week in the Copier Industry 10 Years Ago (First Week of August 2009)

What Kind of day was it today?  Ah, it was a great day to sell something!  Although today I had no orders.  But I was able to attend the Stratix Quarterly Dinner last night somewhere in the boonies of PA.

Enjoy these awesome threads from ten years ago this week!

Topic

Ricoh: Getting Ready to Rumble

By NEIL A. MARTIN | MORE ARTICLES BY AUTHOR Ricoh isn't letting this slump get the better of it. Instead, the world's No. 1 copier maker is fine-tuning its business to emerge stronger than ever,. ALTHOUGH HE'S ONLY BEEN AT RICOH'S HELM FOR two years, it must seem a lot longer to Shiro Kondo. Besides the normal stress of competing against the likes of Canon, Konica Minolta and Xerox in the $28 billion global copier market, Kondo's tenure as president and CEO has coincided with a deep worldwide
Topic

IKON Delivers RICOH Pro C900 Digital Color Printer to Colorfx of Des Moines, Iowa

IKON Delivers RICOH Pro C900 Digital Color Printer to Colorfx of Des Moines, Iowa State-of-the-Art Color Production System Allows Commercial Printing Company to Better Meet Customer Digital Printing Needs MALVERN, Pa.--(BUSINESS WIRE)--IKON Office Solutions, Inc., a Ricoh company, today announced that Colorfx of Des Moines, Iowa, has installed a RICOH Pro C900 digital color printer, giving them the high-quality and quick turnaround time needed to meet their customers’ wide range of variable
Topic

BERTL HONORS RICOH COLOR MFP SERIES WITH

33 ppm printing in full color and black and white, benchmark image quality via the latest version of Ricoh’s patentedPxP™ Toner technology, and print resolutions of up to 1200 x 1200 dots-per-inch (dpi). Ideal for businesses of any size, the Aficio MP C3300 enables customers to complete more jobs inhouse, reducing the need to outsource color projects and lowering the total cost of ownership (TCO). Continuing Ricoh’s commitment to environmental sustainability, the Aficio MP C3300 has superior energy
Topic

RICOH NOW OFFERING PAPERWORKSTM, ECOPY’S NEWEST DOCUMENT IMAGING SOFTWARE

announced that it will offer eCopy’s advanced desktop document imaging software, PaperWorks™. Replacing the eCopy Desktop™ solution, PaperWorks is a more robust version that allows users to easily scan, merge and modify documents, connect with other business software applications they utilize daily, and communicate with the back office applications for improved document workflow management. PaperWorks offers great scanning capabilities from Ricoh desktop and network printers, scanners and
Topic

Ricoh now offering PaperWorks(TM),

they utilize daily, and communicate with the back office applications for improved document workflow management. PaperWorks offers great scanning capabilities from Ricoh desktop and network printers, scanners and multifunction devices as well as the ability to convert electronic and paper documents into text-searchable, secure PDFs that can be saved to and retrieved from any system or network folder. Additionally, users can view and edit scanned and electronic document image files with
Topic

RICOH Aficio SP C220N DDST "language issue"

This is the printer driver we are using at an account, everything is fine with hard and print driver. However the print monitor software is showing up in a different language for alerts, such as paper jam, needs toner, cover open, etc. what gives??????
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Re: Ricoh: Getting Ready to Rumble

NEW YORK (Reuters) - Ricoh Co Ltd (7752.T) shares could be undervalued as investors overlook the benefits of two healthy acquisitions that could help the stock rise 30 percent over the next year, Barron's reported. The Japanese company has transformed itself from an office-machine maker into a global technology solutions provider that gets most of its revenue from software and services like consulting. Ricoh's acquisitions of a majority stake in IBM's American print systems unit, InfoPrint
Topic

Law Firm Done With Paper

to address an inquiry. AUTOMATING PAPER-BOUND PROCESSES To reduce the demands on the office filing system and gain faster, electronic access to client documents, we made a bold decision: our firm was going to scan incoming mail and faxes, route them using office e-mail and work electronically. The firm turned to eCopy ShareScan document imaging software operating on our network-attached Ricoh multifunction peripheral. Now, all incoming mail and faxes are scanned and sent directly to electronic
Topic

Need your help!!

I have a customer that has a direct mail company set up out of state. Here's what I know they are running 250K per month through a Pitney Bowes System. I beleive it is called a "Documatch", although I could be wrong. The system also has two installed WP50 printers, I have found out that these are the HP9050N's. The system will print mailers and then batch according to zip codes to get the lowest cost mail rate. What I need to know is about the print stream from the documatch, is it coming in
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Re: Wide Format Webinar!

producer for us. Same can happen here with Paradigm, there are very fee players in the wide format low volume scan, copy and print, as a matter of fact I can name only three, Paradigm, HP (over priced) and Canon (over priced and support is so, so, they are too involved with copiers) What I'm tryin to tell everyone is that this is a win WIN, you get leads, no competetion, you sell the system and then you retain them as a customer and then sell them your MFP products down the road.
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Re: Need your help!!

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Do they have some sort of embedded forms on the printers HDDs? If so, can those same forms be installed on other manufacturers printers. If the print workflow is printer-centric (vs all controlled via server/software) then, you would need to research if the same printer controls will be available to Ricohs. If it is all server-based data and forms merger, then the output files should be fairly easy to test. If you are not "reinventing the wheel" for them, then plugging a device should be easy
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Re: Need your help!!

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Seems an easy way to test this would be to have the customer capture the print file and send it to you. This has the added benefit of telling you if the output is PS or PCL. Then you send it to the Ricoh and see what comes out. If it looks perfect, then it's not printer centric, if it doesn't look good (or more likely, doesn't print), there's something needed on the printer.
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Re: Need your input~~!

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Why not have one message board with seperate discussion areas? So you have the News, not-related-to-anything, anything that isn't proprietary open to all members, then a Canon section only accessable to Canon members, a section only open to Ricoh members, etc. That way you can post the generic stuff in just one shot.
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Re: Need your input~~!

Not a bad idea, however I would have to have then have to have permissions, we don't want Ricoh people having access to Kyocera threads and visa versa, do we? Plus the board does not allow for subs
Member

Member

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Re: Wide Format Webinar!

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I highly suggest everyone attend. This is a market segment that should not be ignored and will open doors for other sales as well. John
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Re: Need your help!!

correction, it is not a DocuMatch being used, basically a pitney bowes server with software is generating the print stream
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Re: Need your help!!

Geez, I do not believe they have embedded forms on the hard driver, however I will ask. I did just get off the phone with Pitney Bowes support and told them that I had the Pitney Bowes Mail Server and my printer failed, and asked if I could install any printer that had emulated HP. They said that would work, problem with hooking up another printer is that the account is about 1,300 miles away. I will do some more research to dot the i's and cross the t's and I will ask for the exact model
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Re: MP C5000 Staple Issue

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Almost twice as much air? I don't know the answer but I will say that it isn't new and it isn't unique to Ricoh.
-=Good Selling=-

This Week in the Copier Industry 5 Years Ago (First Week of August 2014)

What an amazing week! 

We closed our month 7 business days ago and all of those orders that didn't close for July have closed this week.  Seems I'm HOT!  

Similar to a baseball hitter that's in a hot streak, in sales it seems that almost everything you touch pans out. One of the things I've learned is that when you're hot you don't slow down. You don't take the attitude of "well I just had a great week and I'll relax next week, because I'm so far out in front".  Wrong Batman, since you're HOT now is the time to continue the streak, continue prospecting and to set those appointments.  Every time that baseball player gets an AB it's an opportunity to get another hit.  When sales people get hot they need to continue the same efforts that got them HOT!  #neverstopprospecting

Enjoy these threads from 5 years ago this week!

Konica Minolta, Sharp, Dell, Canon and HP MFP's spew credentials when probed

·
=""amp;gt;amp;lt;/aamp;gt; High end Konica Minolta, Sharp, Dell, Canon and HP enterprise multi function printers spewed usernames, email addresses and passwords from address books, even after some vendors released fixes. They coughed up Active Directory usernames and application data and offered hostname information. "We're able to gain access to Active Directory environments by extracting useable credential data from multi-function printers 40 to 50 percent of the time," Heiland ( @percent_x ) said
Topic

Whitman Hanson Regional School District Streamlines Printing With Konica Minolta

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RAMSEY, NJ, Aug 04, 2014 (Marketwired via COMTEX) -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that Whitman Hanson Regional School District in Whitman, MA has implemented a print solution from Konica Minolta and Collegiate Press, a local facilities management provider, to standardize printing across the district. Leveraging EFI Digital Storefront from Konica Minolta, the complete solution helped the district streamline print job submissions and eliminate
Topic

Konica Minolta's bizhub PRESS 1250 series awarded renowned BLI PRO Award

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substantial value to our customers' businesses continue to be recognised," says Leon Minnie, product manager of production systems at Konica Minolta South Africa. "After having won the BLI PRO Award last year for our bizhub PRESS C7000, the award for our monochrome flagship bizhub PRESS1250 is a great achievement for us and proves Konica Minolta's leading position in the production printing industry as well as the outstanding quality of our systems." The bizhub PRESS 1250 series represents
Topic

RICOH UNVEILS NEW CUSTOMER INNOVATION CENTER, SHOWCASING ITS FULL PRODUCTION PRINT PORTFOLIO OF SOLUTIONS

·
Malvern, PA, August 4, 2014 - Ricoh Americas Corporation today announced the unveiling of its Customer Innovation Center in Boulder, Colo. This unique, fully-operational facility highlights the full spectrum of Ricoh’s production print offerings including its market-leading cutsheet and continuous feed devices, wide format solutions and software components for transactional, commercial and in-plant printers, among a full portfolio of solutions. As part of the new Customer Innovation Center
Topic

KANSAS CITY CHIEFS SEE BIG PERFORMANCE WITH RICOH SERVICES

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high information mobility, meaning information is easily accessible to the right people in the right form at the right time to help the team compete with its NFL rivals. “With Ricoh, rather than just selling us printers, their team serves as a strategic information asset,” said Bob Stirton, Director of IT for the Chiefs. “They sit down with us quarterly, review metrics and discuss ideas to help us improve performance in many ways. They also show up several hours early on game day to provide support
Topic

Océ PlotWave 500 Large Format Printing System to Print Faster, Share Faster and Finish Projects Faster

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cloud integration, these productive capabilities enable users to print faster, share faster and finish projects faster, making the OcÉ PlotWave 500 a labor-saving investment. "OcÉ large format technical document printers are known for its high productivity and simplicity for AEC, manufacturing, and design engineering professionals," said Junichi Yo****ake, senior vice president and general manager, Business Imaging Solutions Group, Canon U.S.A., Inc. "Based on the market demand for more flexible
Topic

Canon U.S.A. Awarded 2014 Conservation Colleague Award by Friends of Acadia

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Magazine's World’s Most Admired Companies in2014. In 2013, Canon U.S.A. has received the PCMag.com Readers’ ChoiceAward for Service and Reliability in the digital camera and printer categories for the tenth consecutive year, and for camcorders for thepast three years. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-basedconsumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei
Topic

Canon U.S.A. Celebrates an Award-Winning Start to 2014

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of printer models. Twice a year, BLI recognizes printing hardware and software that deliver outstanding performance within their respective industry categories. Most recently Canon received five Summer 2014 "Pick" awards for three multi-function printers including the imageRUNNER ADVANCE C7260 MFP, imageRUNNER ADVANCE 4251 MFP, imageRUNNER ADVANCE 8205, and two software solutions including the Scan to Worldox Solution, and the Intelligent Grading Solution. Other 2014 awards from BLI include the
Blog Post

7 Technologies That I Used to Use While Selling Copiers

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particular, I remember selling many paper feed trays for word processors. Much like a document feeder on a copier, with the word processor you could load the letter head and then tell the system to type (print) multiple copies of the document. Phone Booths Phone Cardsw: Before, the Phone in a Bag, well, there were those good old fashioned phone booths. If you were running late for an appointment (which happened quite often) there were no apps likewaze, map quest or GPS, you had to find a phone booth
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Brother Unveils First in Class 3-Inch Mobile Label and Receipt Printer with Full-Color Display and Dual Wireless Connectivity at RSPA RetailNOW Show

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the TD-2000 2-inch transportable desktop/mobile printer – with large, easy drop-in roll media and rechargeable battery, and the RuggedJet™ 4-inch mobile label and receipt printers - now with AirPrint - for warehouse and back of store operations. Like all RuggedJet™ products, the new 3-inch printers employ proven thermal printing technology, which delivers high-resolution print quality, extreme reliability and low maintenance costs. The printers are ergonomically designed for comfort and their
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Email Security is Moving Into More Prominent Positions

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trick is to combine sound policies and training with exceptional security software and services before a major threat strikes, as trying to bounce back from one of these events will almost always be more costly - both financially and operationally - than a proactive defense. Additionally, a breach does not have to occur to cause problems for a government agency or health care provider, with noncompliance resulting in weighty audits that strain several departments, hurt reputation and can result in
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AUXILIO Inc. Announces Conversion of Convertible Debt

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environment. Hospitals and health systems benefit from infrastructure and process improvements that immediately reduce the cost of print/digital systems, provide sustainable increases in employee productivity and enables hospital staff to better focus on providing patient care. AUXILIO also provides a healthcare IT advisory and professional services, including information security, risk management and compliance, using the same focused approach on cost savings and operational efficiencies as their
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New TROY m451 SecureUV LaserJet Printer Offers Multiple Cutting-edge Ultraviolet Features for Enhanced Document Security

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TROY Group, Inc., a worldwide leader in the printing and management of security documents, introduces the latest advancement to its growing line of Ultraviolet (UV) security printing solutions. The TROY m451 SecureUV LaserJet Printer, which comes with a specially designed UV cartridge, offers the ability to print select areas of a document with a UV toner that is only visible under a specified UV light. This capability enhances document security to prevent fraud and provides authentication for
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ricoh mp c2503.pdf

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Re: 5 Reasons Why I Like Print Audit Best Over PaperCut

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Great Article! Of course I am a bit biased... I'm not sure if the reader who commented is familiar with the standard rules available in Print Audit 6/PCS Director. They exist under the Printer Profiles section and can be implemented across the board with a click of the mouse. These basic rules address color usage, duplex print as well as limits on pages of print. By definition the basic rules apply across to board to all printing (subject to that Printer Profile). These rules are also MUCH
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Re: The Death of the 48, 60 and 66 Month Lease

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Your dealership is shooting itself in the ass, as is mine and most others who do not pay monthly recurring revenue commissions. It doesn't matter whether it comes from a traditional service agreement, an MPS (does just mean printers) agreement or Managed IT Services agreement. It should all be paid a residual. That aligns how our clients pay us, what ownership says their focus is and how we are compensated. A lot of owners are afraid that reps will grow recurring commissions to the point where
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Color Copier needed in Oregon

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NOTICE OF INTENT TO PURCHASE RICOH MP C5503 MFP In accordance with ORS 279B.055(4)(b) and (c) this is notice that the City of Tualatin intends to purchase one (1) Ricoh MP C5503 MFP and supporting accessories to support copy and print services within the City for a 60-month term. This purchase is to be made using the US Communities contract vehicle. The contract is valued at approximately $17,000. Interested parties must make contact to Lance Harris at 5:00 PM seven (7) days from this
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Kentucky Transportation Cabinet Signs Contract with Lynn Imaging

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printing of letting documents. This helps speed the delivery of information to contractors who prefer to work with hard copies. Mike Carter, the President of Lynn Imaging remarked “how excited we are to continue our partnership with the Kentucky Transportation Cabinet. The versatility of the website is displayed in contractor access to free downloads, and the option of purchasing hard copies for those who prefer printed documents. In addition, our unique printer rental program lets the contractors
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Office Gemini Partners with NRI – NRI Becomes the First Large, Multi-City Technology and Data Management Company to Resell the Dokmee Product Line

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PRWEB.COM NewswireHouston, TX (PRWEB) August 05, 2014 Through four generations of leadership NRI has grown and evolved from a printing company to a technology innovator. A culture built on evolution and the pursuit of advanced and efficient products and services has resulted in the company consistently reinventing itself, to accommodate and anticipate the needs of past, present and future clients. Harnessing the power of sophisticated technology, NRI continues to help clients leverage new
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Re: Defeating the Check Security Features

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I'm fighting the same battle, we even filled out something for Ricoh, App for change in firmware) and they came back and stated there were not enough machines for them to warrant the change for the check/security feature. Boy are those Japanese dumb! There are thousands of one-ups in the field that have this issue and just because there is not one account with 100 plus units, they will not pursue a firmware upgrade. That's bad business. I did hear that there will be a change on some of the new
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Re: New TROY m451 SecureUV LaserJet Printer Offers Multiple Cutting-edge Ultraviolet Features for Enhanced Document Security

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I don't get it, other than being a spy, why would I print something I could not see?
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Re: The Death of the 48, 60 and 66 Month Lease

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And they aren't giving anyone any real incentive to sell MNS. It's where we need be living, but if I can't make decent money it, & our company isn't excelling at it, I am better off selling our past than what should be our future.
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Re: The Death of the 48, 60 and 66 Month Lease

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My company is actually excelling in it with technology, staff, and programs available. With me, I have a high revenue quota each month, MNS does not count towards revenue and bonus. Hardware and IT Block time counts, so what's a salesperson suppose to do? I'm finding it hard to balance both and close deals for both.
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Buffalo's Copier Fax Business Technologies Takes Document Service to the Next Level

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BUFFALO, N.Y. -- When Copier Fax Business Technologies was founded in 1990, the company sold two main products."Copiers and fax machines. That was the hot item. Everybody was using copiers," said the company's business technologies president, Al Scibetta.But that business phase was short-lived. Just five years later, technology changed the company forever."In 1995 was the beginning of the digital era of copiers. And that's when copiers became more than copiers. They became printers. They became
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Defeating the Check Security Features

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Any advice on defeating or cheating the check security features on new Ricoh devices. Sold a machine yesterday to a funeral home and they have to copy death certificates all the time. Guess what.....THEY COME OUT BLACK TOO!!!!
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For those that sell OCE wide format system!

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Question: Out of the box (with not options), can any of the oCE wide format system batch print .dwg's? I thought yes, however another person in the office stated no. Who is right or wrong? If only a certain model please tell us which ones. ty
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DocuWare Achieves 5-Star Ranking

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document regardless of its source allowing users to store, search, view, download, edit, and integrate documents in their everyday business processes. The Intelligent Indexing Service helps save time by eliminating the need for filing documents by hand; it learns as each document is stored and uses this knowledge to automate future indexing. BLI is considered one of the imaging industry's leading independent testing and review providers for MFPs, printers, scanners and software solutions and
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NetDocuments Names New CEO on the Heels of $25 Million Investment

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in a variety of positions including sales, management, and business development, most recently, serving as the General Manager for the UK/EMEA region. As the General Manager, he was able to establish regional datacenters and implementation teams in the United Kingdom , further expanding NetDocuments' international efforts. "The legal technology landscape is seeing dramatic shifts towards cloud-based applications, specifically document management, and increasingly, firms are moving towards
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OKI Data Americas Earns Respected Technology Industry Credential

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and specialty printing markets with the OKI proColor Series digital production printers. In addition, its Multimedia Production Platform category of production-quality A3 color devices meets a wide-range of graphic arts and commercial printing needs. Utilizing Genuine OKI toner ensures consistent, reliable and high-quality output that maximizes performance. OKI Data offers a broad portfolio of products built to optimize managed print engagements. OKI Data Americas takes a consultative approach to
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Nonprofits invited to sign up for office makeover

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Appleton company MBM invites nonprofits in northeastern Wisconsin to enter its new 360 My Office charity initiative. The contest provides nonprofit organizations in 17 counties in Wisconsin the opportunity to win a $10,000 or a $15,000 office technology makeover. Additionally, three runners-up will receive a printer valued at $1,000. The makeover by MBM — a leading provider of copiers, printers, IT services, managed print services and document management solutions — may include a black-and
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Re: Plotbase and Bluebeam PDF plotting issues

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We are having a similar issue from .pdf's that are sent to one of our engineering companies from some architects. Some files print fine and others don't. Asking the customer what his clients use for .pdf ing got us no where. If they are using Adobe Acrobat, is there is a select for "print as image"?
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Re: Plotbase and Bluebeam PDF plotting issues

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yes, there is a "Print as Image" in Acrobat as well.
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Re: 5 Reasons Why Cold Calling is NOT Dead

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Art, great article. I was listening to a podcast the other day and they were alluding to the fact that cold calling is dead and social media marketing has replaced it. While I believe both are necessary, there still doesn't seem to be any substitute for face to face contact. You get so much more information! AsFrank Betcher puts it in hisbook "How I Raised Myself From Failure To Success In Selling", if you"act" enthusiastic you will become enthusiastic.
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Re: Plotbase and Bluebeam PDF plotting issues

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Got the Bluebeam issue resolved with Plotworks. New question! Does anyone know why I cannot get the Webprint tool to come up when I enter the ip address/webprint? I have called Ricoh and they said to make sure the Tiff/GL Filter card is installed in the machine, which it is, and then it should work. Doesn't work. Any ideas???? Haven't had this many questions about a wide format in years. Thanks, J.
-=Good Selling=-

When Was the Last Time You Named your Printer or Copier?

minfaxreal

Note: I wrote this back on 2013 on the old blog site MFP Solutions, thought it would be a good recycle.

When Was the Last Time You Named your Printer or Copier? 



"Can anyone come up with a fun and creative name for a Canon copier/printer? It's my job to name it since the office just got a new one the other day and I'm the new work study employee. All the other ones were named by previous work studies and were good like a leased Canon was Lisa Canon...since they leased a Canon. Thanks!"

Whoa, this was a thread I picked up the other day in my google alerts for a yahoo forum.  After 32 years in the industry, WTF,  I now find out that office workers actually give a name to the copier?

I have to admit that the old name for the Canon for Lisa Canon was pretty creative! Of course everyone could use the Lisa for Ricoh, Xerox, KonicaMinolta and the rest. So, I thought I would try my hand at thinking up some names for copiers.

Here we go (I took these names that were popular in the Victorian Era):

Hope Xerox  (hoping it works all the time)
Lottie Ricoh  (we make a lot of copies)
Lulu Kyocera  (our copier is a loser)
Benedict Arnold Toshiba  (the copier never works right)
Nimrod Sharp  (odd name for an odd copier)
Owen Savin  (we owe a lot of money on this copier)
Pleasant Muratec  (we like our copier)
Zebulon Xerox  (it's our prized copier)
Newton Ricoh  (we just got it)
August Kyocera  (the month the new copier was purchased)
Merlin Toshiba  (our system is amazing)
Avis KonicaMinolta (we're only leasing this system for a short time)
Beaton Sharp (we beat on this system all the time)
Charity Savin (a hand me down)
Eustace Muratec (our system is useless)
Faithful Xerox (always works well)
Hercules Ricoh (our system is a workhorse)
Marmaduke Kyocera (our system is huge)
Patience Toshiba (it'll work just give it time)
Postumus KonicaMinolta (our last copier died unexpectadly)
Temperance Sharp (sometimes it works and sometimes it doesn't)
Thurstan Savin (our system is always going through toner so fast)
Wy Muratec (why did we ever get this system)

I'm done, my favorites would be Hope, Benedict Arnold, Dick, Owen, Avis, Charity and Marmaduke.  But maybe we can name copiers and printers after rock stars right, these copiers and printers keep the wheels turning at the office everyday and with out them the paper process does start.  Think about Bruce, Billy, Mick, Ringo, Frank (I'm aging myself), and another thought might be to name them after songs like Sweet Home Alabama, Stairway to Heaven, Under My Thumb, Wild Horses.  

So, the next time I sell a copier, I will ask the new owner what name they would like to use for their new copier or printer, and I'm sure I'll get one of those strange New Jersey looks and be escorted to the door. Hey!  If you've got any really cool names drop them here in the response section!!

-=Good Selling=-

Digging Deeper into Perfect Copier Web Quoting Tool

I'm a fan of Perfect Copier web quoting tool, because web based quoting tool saves me an incredible amount of time.

Over the last two months I've done about twenty proposals.  Out of the twenty, eight of those have closed, six are stalled, five are still open and I lost one. 

I want to dig a little deeper and explain how I use Perfect Copier.  If you're familiar with quoting tool you'l know there's a feature to email the proposal to the client or print the proposal.  To date I've never printed a proposal, not because I don't like it but rather the way I deliver the proposal. 

Okay, I'm pretty good at seeing the forest through the trees. What I saw was an extremely unique deliverable to the client that no one is using.  After finishing my first quote I went out to my Verizon store and purchased a new iPad with the cellular card. It was cheap. something like $40 a month for 2 years.

The Plan

I develop my proposals either at the office or at my office.  Matter of fact, I've developed proposals as late as 2AM in the morning.  Thus, I set the appointment with the client, I double check my web based quote and it's off the client I go.  In front of the client, I draw out the IPad, log in to Perfect Copier and then show the quote on the iPad and review with the client.  Right, one other item, I have all my my documents ready to write the order. It's impressive to say the least and that I'm the only one who is different from everyone else. There's a lot to being different, different gets you remembered. 

Thus, if no buying decision can be made at that time, I will email the proposal in front of the client and make sure they have received it. 

I'm not a fan of emailing proposals, however we all know that every now and then you have to do for several reasons.  First being that the client maybe to far away, secondly it's a one off small A4 device, there's no money in the deal and I still need to send them something.

Client Experience

I'm an avid reader of marketing and branding content. One of the topics that I keep reading about is the client experience with a brand. Did they enjoy doing business with you, did they find the process simple and easy, will they tell their family and friends?  Was the process painless for them? I hate to say this but our industry is still taking orders like it's 1986! Let's give our clients an experience that we're a really cool technology company that has a really awesome deliverable. 

Back Office Integration

Ah, the best laid plans of mice and men.  Too often a great program does not make things easy for the sales team. I had a client tell me last week that he spent a ton of money on SalesForce and it's been his biggest nightmare because of integration and costs. What was suppose to be simple was not. After his contract expires he is dumping SalesForce! 

I work with two systems.  I hate to mention names, but I'll say this I work with the Tibetan brand and Perfect Copier.  I use Perfect Copier for all of my proposals and the Tibetan software for the order docs.  When I get the order, I'll then finish up the order with the Tibetan software.  It's as easy as that. 

Closing

I'm not software pro, nor am I a youngster that grew up with computers, tablets or smart phones.  I believe in the product, I'm a user and I keep seeing improvements that can only help me be more productive.

-=Good Selling=-

BTW, if you'd like to join the next webinar to learn more please follow this link and register it's FREE!

Are You Practicing With Purpose Or Creating Excuses?

"Most people don't have that willingness to break bad habits. They have a lot of excuses and they talk like victims."
Carlos Santana

Practice! Who Needs To Practice... Salespeople Need To Practice

Can You Imagine A Professional Athlete Operating With A Sales Reps Mindset?

Once asked why he was so successful on the basketball court, Kobe Bryant looked right at a reporter and said: “Have you seen Los Angeles at 4am? I see it often because that’s when I start training.”

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It can sometimes be difficult to find differences in top athletes which are noticeable. Their level of physical imbalance is minuscule. What separates the good from the great? What separated Kobe Bryant from good athletes?

Top athletes are finely tuned machines. They spend their lives perfecting their craft as they look to gain every conceivable physical and mental advantage over their opponents.

Let's look at Tiger Woods’ daily routine. He starts the day with an hour of cardio exercise and an hour-and-a-half of weight training. He follows this up by at least four hours of golf then another half an hour of weight training.

Since the age of three, he has always practiced his golf game. As Tiger transformed the game of golf, becoming the one of the greatest golfers of all time, he still practices hard to improve his game.

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What separates an average athlete from an average sales rep? Millions of dollars and their mindset.

Success is simply a consequence of practice and repetition. There's no shortcuts. It's based on pushing yourself to do better and better.

Sales reps consistently talk about their work ethic as most enjoy puffing the chest BUT are they really committed to it? How many walk the walk and talk the talk when it comes to putting in the hard work and long hours that it takes to become a sales professional?

Top athletes understand the process of developing their talents will have obstacles along the way. They embrace the challenge. They embrace the suck in order to get better every single day. They understand failure is just another challenge, a roadblock to overcome. 

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Top athletes encourage feedback from their coaches, using it to focus on areas of improvement. Less successful athletes tend to dismiss, ignoring feedback and focus on the person providing it, rather than using it as an opportunity to reflect and grow. This sounds an awful lot like most sales reps, doesn't it?

My challenge to all those in sales and management... come up with a meaningful and purposeful plan of not only when you're going to practice, but HOW. And then, just do it.

The roadmap to success for an elite athlete is based upon hard work, personal ownership and practice. They hold themselves accountable to the process and they just do it!

Why do sales reps have difficulties doing what elite athletes are paid to do? What makes a sales professional AND how they go about doing their job any different than an elite athlete?

My answer to all of you is quite simple - MINDSET, PRACTICE AND NO EXCUSES

TO ALL THOSE IN SALES MANAGEMENT... STOP USING SPORTS AND SALES ANALOGIES!

Are you willing, able and committed to provide an environment around practicing, planning and preparation? This is what professional athletes are held accountable to do every single day!

Are you holding your team accountable to practice?

NO EXCUSE MENTALITY

Athletes with an excuse mentality fear negative outcomes and make excuses to avoid responsibility. Sounds a lot like many in sales and management, doesn't it?

According to Patrick Cohn, PhD, sports psychologist and founder of Peak Performance Sports, "an excuse mentality results from allowing circumstances to dictate your actions instead of taking control of them."

Sales professionals hold themselves personally accountable. They hold themselves to a higher degree of standards than sales reps. They have a no excuse mentality and they don't point fingers when they fail to hit their sales plan. They hold themselves accountable even if their manager doesn't.

Why do so many in sales management accept excuses?

Salespeople of today love swimming in the sea of excuses. Many of you use excuses to rationalize your actions regarding the circumstances you've created for yourself - why you didn't hit your sales plan, why you lost one of your best clients and why you don't have time to prospect.

One excuse follows another excuse which follows another excuse. You want to know what the real issue is here... lack of commitment!

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When you only put half of yourself into something and then proceed to make excuses, you disrespect yourself and your manager.

Half-ass efforts gets you half-ass results
  • How committed are you to the sales profession?
  • How committed are you to practice?
  • How committed are you to yourself?

WHY DO SALES REPS INSIST ON GETTING PAID TOP DOLLAR BUT LACK A TOP ATHLETE MINDSET?

The biggest problem with salespeople today is they’re consistently inconsistent. 

True sales professionals, the elite of the elite do things just a little differently than the average sales rep. They practice with purpose, passion and pride.

Sales professionals practice with purpose. Sales professionals operate with a no excuse mentality.

GET REAL

Sales professionals set goals and invest the mental and physical energy towards achieving their goals. They equip themselves with an arsenal of effort, patience, and persistence as they know their journey is difficult. They are realistically optimistic.

Can the same be said for sales reps?

BE THE BEST

Sales professionals know, no matter what, there's always room to improve. This may involve learning a different technique, strategy, or even hiring a coach.

Can the same be said for sales reps?

CONSISTENCY

The success of sales professionals is built upon small sustainable changes. When those become second nature, they add in new challenges. Whatever their goal is they track their progress and are consistently consistent with practice.

Can the same be said for sales reps?

WAKE UP SALESPEOPLE

Imagine for a moment, how long would any professional sports athlete last on their team with the attitude and mindset of most sales reps? Not long at all, as they would be released from their team immediately.

Some can say athletes are over-paid prima donna's, however; the one thing they possess that most sales reps don't - a growth mindset.

I encourage the self-centered and the "all about me" sales reps out there to kick your complacent mindset right in the ass. Do you think a complacent mindset lands an elite athlete a new contract?

Sports athletes don’t come out of rookie training camp saying, “I’m shooting for average – average skills, average income and average performance.

When you started out as a sales rep you didn't set out with the goal of hanging on, doing enough to just “get by”, or riding it by figuring out how to survive until you can inherit another sales reps accounts. Well, at least not in the beginning, correct?

You learned that mindset. You learned that behavior. You learned to settle. You failed to practice. You started to make excuses.

I'm positive the mind can be convinced of almost anything if you tell it the same story over and over again. So here lies the question to all of you in sales...

Are you really happy with average results or have you just convinced yourself that’s the case?
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I understand and I get it. I get where you all are coming from. Every day, I walk in your shoes. I'm fully committed to helping your sales team integrate social aspects through the eyes of a practitioner into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

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I encourage you to find out more about Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitter and on my podcast by clicking on Selling from the Heart.

 
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