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MSP & MSSP & IT Industry Notes

MSP & MSSP Industry Notes for August 5th 2019

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August 4th 2019

 

MSP & MSSP Industry Notes



NWOIT Services Has Acquired PenTech Computer Company

  • N.W.O.I.T been in business since 2008 and founded by Nick Oughton
  • Provides managed IT service and cloud solutions
  • Based in Saint Louis, Missouri
  • Pen Tech Computer Company is an IT service provider that emerged in 1984

Sullivan Data Management is Latest Addition to the Logically Managed IT Platform

  • Logically offers Oplogic their intelligent MSP Platform
  • Logicallly marks 20 years as IT service provider and MSP in 2019
  • Acquisition of Sullivan Data Management to be “the first of many”
  • K&R Network Solutions and Winxnet merged in June of 2018 and in April 2019 changed name to Logically
  • Plans to acquire 3-5 MSP’s every year

Data Intensity Wins Fastest Time to Impact Award at Totango Executive Summit

  • Totango innovates in the SaaS solutions space
  • Data Intensity the largest multi-cloud managed services provider
  • DI has 12 locations in the world with headquarters in Boston, Mass
  • Founded in 2001, has more than 650 clients, 800 professionals world-wide, more than 200+ cloud migrations and 15,000 managed environments



eMazzanti Shares 3 Elements of Successful Information Governance

  • One of the Top 200 U.S. Microsoft Partners, 5 time WatchGuard Partner of the Year
  • New York City area MSP and consultants
  • Helps companies manage data and mitigate security risks
  • Located in Hoboken, NJ, began offering services in 2001

Sikich named a top managed service provider

  • Recognized by MSPmentor 501
  • MSPmentor recognizes top managed service providers based on a range of metrics
    • Annual managed services revenue
    • Cloud
    • Managed Services
    • Professional Services
    • Consulting
    • Reselling
  • In 2016 Sikich acquired BCG Systems
  • Sikich founded in 1982, now ranks as country’s 28th largest CPA firm

Leading North American IT Service Management Company Deploys 3CLogic to Enhance Field Services Support

  • Headquarters in Rockville, Maryland
  • 3Clogic integrates with Servicenow, SUGAR CRM, SAP, Microsoft Dyanamics CRM and others
  • Cloud-Based contact center platform company
  • Offers enterprise-grade Cloud Contact Center as a Service (CCaaS)

Portland-based IT firm makes acquisition, unveils aggressive growth plan

  • Logically located in Portland, Oregon acquires Sullivan Data Management
  • Sullivan Data located in Yorktown Heights, New York
  • Logically CEO Chris Claudio says the acquisition is part of a larger strategy to expand nationally
  • Claudio states T services industry is relatively fragmented with 15-20K small to midsize providers in the United States

Thrive Adds Goodger & Demorcy to New York FinTech Leadership Team

  • Thrive a provider of Next Generation Managed Services located in Foxborough, Mass
  • Names Scott Goodger as General Manager and Executive Vice President for New York market
  • Names Steven Demorcy as Vice President to head Thrive’s New York FinTec Cloud Operations

Leading Zero Trust Access Security Provider Pulse Secure Becomes a Member of MSPAlliance®

  • Pulse Secure provider of software-defined Secure Access solutions
  • Headquartered in San Jose, California
  • MSPAlliance has more than 30,000 members worldwide
  • MSPAlliance offers members to achieve MSP and Cloud Certifications including, SSAE 16 Audits and achieve certification with MSPALiiance MSP/Cloud Verify Program

EQT Invests in Nexon, a Leading Managed IT Services Provider in Australia

  • Nexon, Australian cloud and managed service provider since 2000
  • EQT is an investment firm with more than 61 billion Euro’s raised in capital

Maple Tech Completes Migration to Amazon Web Services (AWS)

  • Maple Tech a provider of cloud-based, core administration technology for property and casualty insurance companies
  • Located in Manalapan, New Jersey
  • Maple Tech core administration suit, Aspire, offers comprehensive core functionality

Bell Techlogix announces a partnership with the City of Indianapolis

  • Indianapolis based IT services and solutions
  • Awarded 5 year, $30.5 million dollar contract by Marion County Information Technology Board
  • To provide City-County IT Infrastructure for service deask, deskside support, depot services, walk-up support, data network services, data center operations, remote infrastructure monitoring and IT Asset Management

 

C Spire Business named one of world's top managed service providers in 2019

  • C Spire selected for the 6th consecutive year
  • Placed 13th on the list of 501 companies worldwide (MSP 501)
  • Only MSP in southeastern US to make the top 20
  • C Spire has more than 500 service professionals, multiple data centers and operate almost 9,000 miles of fiver optic infrastructure

3Cloud earns Microsoft Azure Expert MSP designation

  • 3Cloud a Microsoft Azure consulting and managed services company headquartered in Chicago, Il
  • Operates offices in Dallas, Texas and supports clients in North America and Europe
  • Earns enter into Microsoft’s Azure Expert MSP program

VirtualArmour Expands Managed Services Scope with $150K Contract with Regional Energy Company

  • VirtualAmour a global cybersecurity managed service provided (MSSP) headquarter in Centennial, Colorado
  • Awarded Managed Firewall services contract with regional energy company
  • Includes managed services and professional services for $150,000
  • Clients include Fortune 500 companies and several industry sectors in more than countries

Pensare Acquires Two MSPs, Pursues Nationwide UCaaS

  • Pensare a PE firm (looks like it to me)
  • Hires Graham McGonigal as COO formerly with Vonage and AT&T to lead strategy for acquisitions
  • Acquisitions involve buying Computex Technology solutions for $65 million and and unnamed IT solutions provider for $49.5 millio

Carbonite Seeks CEO Amid Security Momentum, Data Protection Challenges

  • Mohamad Ali steps down to join IDG as CEO
  • Carbonite hires executive search firm to identify next CEO
  • Carbonite Chairman Steve Munford named as interim CEO

 

NetGain Technologies announces new CEO

  • IT services provider in Lexington, Kentucky
  • NetGain founded in 1984 and largest managed IT provider in South Central US
  • Announced Tim Burke as new CEO

MSP Acquisition/ Network Computing Buys Power On Technologies

  • Networking Computer Solutions based in Topeka, Kansas provide managed IT solutions
  • Acquire Power on Technologies based in Kansas City, Kansas
  • Terms of deal no known
  • Combined the two companies will support 700 clients and managed 4,000 network devices

NetLogix Selected to the Channel Futures MSP 501 List

  • Selected to The Channel Futures MS 501 list for 2019



Note:  PDF form of document is attached

 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (First Week of August 2009)

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What Kind of day was it today?  Ah, it was a great day to sell something!  Although today I had no orders.  But I was able to attend the Stratix Quarterly Dinner last night somewhere in the boonies of PA.

Enjoy these awesome threads from ten years ago this week!

Topic

Ricoh: Getting Ready to Rumble

By NEIL A. MARTIN | MORE ARTICLES BY AUTHOR Ricoh isn't letting this slump get the better of it. Instead, the world's No. 1 copier maker is fine-tuning its business to emerge stronger than ever,. ALTHOUGH HE'S ONLY BEEN AT RICOH'S HELM FOR two years, it must seem a lot longer to Shiro Kondo. Besides the normal stress of competing against the likes of Canon, Konica Minolta and Xerox in the $28 billion global copier market, Kondo's tenure as president and CEO has coincided with a deep worldwide
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IKON Delivers RICOH Pro C900 Digital Color Printer to Colorfx of Des Moines, Iowa

IKON Delivers RICOH Pro C900 Digital Color Printer to Colorfx of Des Moines, Iowa State-of-the-Art Color Production System Allows Commercial Printing Company to Better Meet Customer Digital Printing Needs MALVERN, Pa.--(BUSINESS WIRE)--IKON Office Solutions, Inc., a Ricoh company, today announced that Colorfx of Des Moines, Iowa, has installed a RICOH Pro C900 digital color printer, giving them the high-quality and quick turnaround time needed to meet their customers’ wide range of variable
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BERTL HONORS RICOH COLOR MFP SERIES WITH

33 ppm printing in full color and black and white, benchmark image quality via the latest version of Ricoh’s patentedPxP™ Toner technology, and print resolutions of up to 1200 x 1200 dots-per-inch (dpi). Ideal for businesses of any size, the Aficio MP C3300 enables customers to complete more jobs inhouse, reducing the need to outsource color projects and lowering the total cost of ownership (TCO). Continuing Ricoh’s commitment to environmental sustainability, the Aficio MP C3300 has superior energy
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RICOH NOW OFFERING PAPERWORKSTM, ECOPY’S NEWEST DOCUMENT IMAGING SOFTWARE

announced that it will offer eCopy’s advanced desktop document imaging software, PaperWorks™. Replacing the eCopy Desktop™ solution, PaperWorks is a more robust version that allows users to easily scan, merge and modify documents, connect with other business software applications they utilize daily, and communicate with the back office applications for improved document workflow management. PaperWorks offers great scanning capabilities from Ricoh desktop and network printers, scanners and
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Ricoh now offering PaperWorks(TM),

they utilize daily, and communicate with the back office applications for improved document workflow management. PaperWorks offers great scanning capabilities from Ricoh desktop and network printers, scanners and multifunction devices as well as the ability to convert electronic and paper documents into text-searchable, secure PDFs that can be saved to and retrieved from any system or network folder. Additionally, users can view and edit scanned and electronic document image files with
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RICOH Aficio SP C220N DDST "language issue"

This is the printer driver we are using at an account, everything is fine with hard and print driver. However the print monitor software is showing up in a different language for alerts, such as paper jam, needs toner, cover open, etc. what gives??????
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Re: Ricoh: Getting Ready to Rumble

NEW YORK (Reuters) - Ricoh Co Ltd (7752.T) shares could be undervalued as investors overlook the benefits of two healthy acquisitions that could help the stock rise 30 percent over the next year, Barron's reported. The Japanese company has transformed itself from an office-machine maker into a global technology solutions provider that gets most of its revenue from software and services like consulting. Ricoh's acquisitions of a majority stake in IBM's American print systems unit, InfoPrint
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Law Firm Done With Paper

to address an inquiry. AUTOMATING PAPER-BOUND PROCESSES To reduce the demands on the office filing system and gain faster, electronic access to client documents, we made a bold decision: our firm was going to scan incoming mail and faxes, route them using office e-mail and work electronically. The firm turned to eCopy ShareScan document imaging software operating on our network-attached Ricoh multifunction peripheral. Now, all incoming mail and faxes are scanned and sent directly to electronic
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Need your help!!

I have a customer that has a direct mail company set up out of state. Here's what I know they are running 250K per month through a Pitney Bowes System. I beleive it is called a "Documatch", although I could be wrong. The system also has two installed WP50 printers, I have found out that these are the HP9050N's. The system will print mailers and then batch according to zip codes to get the lowest cost mail rate. What I need to know is about the print stream from the documatch, is it coming in
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Re: Wide Format Webinar!

producer for us. Same can happen here with Paradigm, there are very fee players in the wide format low volume scan, copy and print, as a matter of fact I can name only three, Paradigm, HP (over priced) and Canon (over priced and support is so, so, they are too involved with copiers) What I'm tryin to tell everyone is that this is a win WIN, you get leads, no competetion, you sell the system and then you retain them as a customer and then sell them your MFP products down the road.
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Re: Need your help!!

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Do they have some sort of embedded forms on the printers HDDs? If so, can those same forms be installed on other manufacturers printers. If the print workflow is printer-centric (vs all controlled via server/software) then, you would need to research if the same printer controls will be available to Ricohs. If it is all server-based data and forms merger, then the output files should be fairly easy to test. If you are not "reinventing the wheel" for them, then plugging a device should be easy
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Re: Need your help!!

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Seems an easy way to test this would be to have the customer capture the print file and send it to you. This has the added benefit of telling you if the output is PS or PCL. Then you send it to the Ricoh and see what comes out. If it looks perfect, then it's not printer centric, if it doesn't look good (or more likely, doesn't print), there's something needed on the printer.
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Re: Need your input~~!

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Why not have one message board with seperate discussion areas? So you have the News, not-related-to-anything, anything that isn't proprietary open to all members, then a Canon section only accessable to Canon members, a section only open to Ricoh members, etc. That way you can post the generic stuff in just one shot.
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Re: Need your input~~!

Not a bad idea, however I would have to have then have to have permissions, we don't want Ricoh people having access to Kyocera threads and visa versa, do we? Plus the board does not allow for subs
Member

Member

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Re: Wide Format Webinar!

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I highly suggest everyone attend. This is a market segment that should not be ignored and will open doors for other sales as well. John
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Re: Need your help!!

correction, it is not a DocuMatch being used, basically a pitney bowes server with software is generating the print stream
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Re: Need your help!!

Geez, I do not believe they have embedded forms on the hard driver, however I will ask. I did just get off the phone with Pitney Bowes support and told them that I had the Pitney Bowes Mail Server and my printer failed, and asked if I could install any printer that had emulated HP. They said that would work, problem with hooking up another printer is that the account is about 1,300 miles away. I will do some more research to dot the i's and cross the t's and I will ask for the exact model
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Re: MP C5000 Staple Issue

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Almost twice as much air? I don't know the answer but I will say that it isn't new and it isn't unique to Ricoh.
-=Good Selling=-
 
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This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago (First Week of August 2014)

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What an amazing week! 

We closed our month 7 business days ago and all of those orders that didn't close for July have closed this week.  Seems I'm HOT!  

Similar to a baseball hitter that's in a hot streak, in sales it seems that almost everything you touch pans out. One of the things I've learned is that when you're hot you don't slow down. You don't take the attitude of "well I just had a great week and I'll relax next week, because I'm so far out in front".  Wrong Batman, since you're HOT now is the time to continue the streak, continue prospecting and to set those appointments.  Every time that baseball player gets an AB it's an opportunity to get another hit.  When sales people get hot they need to continue the same efforts that got them HOT!  #neverstopprospecting

Enjoy these threads from 5 years ago this week!

Konica Minolta, Sharp, Dell, Canon and HP MFP's spew credentials when probed

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=""amp;gt;amp;lt;/aamp;gt; High end Konica Minolta, Sharp, Dell, Canon and HP enterprise multi function printers spewed usernames, email addresses and passwords from address books, even after some vendors released fixes. They coughed up Active Directory usernames and application data and offered hostname information. "We're able to gain access to Active Directory environments by extracting useable credential data from multi-function printers 40 to 50 percent of the time," Heiland ( @percent_x ) said
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Whitman Hanson Regional School District Streamlines Printing With Konica Minolta

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RAMSEY, NJ, Aug 04, 2014 (Marketwired via COMTEX) -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that Whitman Hanson Regional School District in Whitman, MA has implemented a print solution from Konica Minolta and Collegiate Press, a local facilities management provider, to standardize printing across the district. Leveraging EFI Digital Storefront from Konica Minolta, the complete solution helped the district streamline print job submissions and eliminate
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Konica Minolta's bizhub PRESS 1250 series awarded renowned BLI PRO Award

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substantial value to our customers' businesses continue to be recognised," says Leon Minnie, product manager of production systems at Konica Minolta South Africa. "After having won the BLI PRO Award last year for our bizhub PRESS C7000, the award for our monochrome flagship bizhub PRESS1250 is a great achievement for us and proves Konica Minolta's leading position in the production printing industry as well as the outstanding quality of our systems." The bizhub PRESS 1250 series represents
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RICOH UNVEILS NEW CUSTOMER INNOVATION CENTER, SHOWCASING ITS FULL PRODUCTION PRINT PORTFOLIO OF SOLUTIONS

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Malvern, PA, August 4, 2014 - Ricoh Americas Corporation today announced the unveiling of its Customer Innovation Center in Boulder, Colo. This unique, fully-operational facility highlights the full spectrum of Ricoh’s production print offerings including its market-leading cutsheet and continuous feed devices, wide format solutions and software components for transactional, commercial and in-plant printers, among a full portfolio of solutions. As part of the new Customer Innovation Center
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KANSAS CITY CHIEFS SEE BIG PERFORMANCE WITH RICOH SERVICES

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high information mobility, meaning information is easily accessible to the right people in the right form at the right time to help the team compete with its NFL rivals. “With Ricoh, rather than just selling us printers, their team serves as a strategic information asset,” said Bob Stirton, Director of IT for the Chiefs. “They sit down with us quarterly, review metrics and discuss ideas to help us improve performance in many ways. They also show up several hours early on game day to provide support
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Océ PlotWave 500 Large Format Printing System to Print Faster, Share Faster and Finish Projects Faster

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cloud integration, these productive capabilities enable users to print faster, share faster and finish projects faster, making the OcÉ PlotWave 500 a labor-saving investment. "OcÉ large format technical document printers are known for its high productivity and simplicity for AEC, manufacturing, and design engineering professionals," said Junichi Yo****ake, senior vice president and general manager, Business Imaging Solutions Group, Canon U.S.A., Inc. "Based on the market demand for more flexible
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Canon U.S.A. Awarded 2014 Conservation Colleague Award by Friends of Acadia

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Magazine's World’s Most Admired Companies in2014. In 2013, Canon U.S.A. has received the PCMag.com Readers’ ChoiceAward for Service and Reliability in the digital camera and printer categories for the tenth consecutive year, and for camcorders for thepast three years. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-basedconsumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei
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Canon U.S.A. Celebrates an Award-Winning Start to 2014

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of printer models. Twice a year, BLI recognizes printing hardware and software that deliver outstanding performance within their respective industry categories. Most recently Canon received five Summer 2014 "Pick" awards for three multi-function printers including the imageRUNNER ADVANCE C7260 MFP, imageRUNNER ADVANCE 4251 MFP, imageRUNNER ADVANCE 8205, and two software solutions including the Scan to Worldox Solution, and the Intelligent Grading Solution. Other 2014 awards from BLI include the
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7 Technologies That I Used to Use While Selling Copiers

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particular, I remember selling many paper feed trays for word processors. Much like a document feeder on a copier, with the word processor you could load the letter head and then tell the system to type (print) multiple copies of the document. Phone Booths Phone Cardsw: Before, the Phone in a Bag, well, there were those good old fashioned phone booths. If you were running late for an appointment (which happened quite often) there were no apps likewaze, map quest or GPS, you had to find a phone booth
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Brother Unveils First in Class 3-Inch Mobile Label and Receipt Printer with Full-Color Display and Dual Wireless Connectivity at RSPA RetailNOW Show

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the TD-2000 2-inch transportable desktop/mobile printer – with large, easy drop-in roll media and rechargeable battery, and the RuggedJet™ 4-inch mobile label and receipt printers - now with AirPrint - for warehouse and back of store operations. Like all RuggedJet™ products, the new 3-inch printers employ proven thermal printing technology, which delivers high-resolution print quality, extreme reliability and low maintenance costs. The printers are ergonomically designed for comfort and their
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Service Leadership Managed Information Technology (IT) Sales Training session

Member

Member

Blog Post

Email Security is Moving Into More Prominent Positions

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trick is to combine sound policies and training with exceptional security software and services before a major threat strikes, as trying to bounce back from one of these events will almost always be more costly - both financially and operationally - than a proactive defense. Additionally, a breach does not have to occur to cause problems for a government agency or health care provider, with noncompliance resulting in weighty audits that strain several departments, hurt reputation and can result in
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AUXILIO Inc. Announces Conversion of Convertible Debt

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environment. Hospitals and health systems benefit from infrastructure and process improvements that immediately reduce the cost of print/digital systems, provide sustainable increases in employee productivity and enables hospital staff to better focus on providing patient care. AUXILIO also provides a healthcare IT advisory and professional services, including information security, risk management and compliance, using the same focused approach on cost savings and operational efficiencies as their
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Ithaca College Increases Productivity with Xerox iGen and XMPie

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Ricoh: Your Production Solutions Partner

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Mobile Solutions For Sales

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New TROY m451 SecureUV LaserJet Printer Offers Multiple Cutting-edge Ultraviolet Features for Enhanced Document Security

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TROY Group, Inc., a worldwide leader in the printing and management of security documents, introduces the latest advancement to its growing line of Ultraviolet (UV) security printing solutions. The TROY m451 SecureUV LaserJet Printer, which comes with a specially designed UV cartridge, offers the ability to print select areas of a document with a UV toner that is only visible under a specified UV light. This capability enhances document security to prevent fraud and provides authentication for
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Ricoh: Imagining the Future with You – PIP, Livingston, NJ

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Ricoh: Imagining the Future with You - Sir Speedy – Havertown, PA

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File Premium

ricoh mp c2503.pdf

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Comment

Re: 5 Reasons Why I Like Print Audit Best Over PaperCut

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Great Article! Of course I am a bit biased... I'm not sure if the reader who commented is familiar with the standard rules available in Print Audit 6/PCS Director. They exist under the Printer Profiles section and can be implemented across the board with a click of the mouse. These basic rules address color usage, duplex print as well as limits on pages of print. By definition the basic rules apply across to board to all printing (subject to that Printer Profile). These rules are also MUCH
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Re: The Death of the 48, 60 and 66 Month Lease

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Your dealership is shooting itself in the ass, as is mine and most others who do not pay monthly recurring revenue commissions. It doesn't matter whether it comes from a traditional service agreement, an MPS (does just mean printers) agreement or Managed IT Services agreement. It should all be paid a residual. That aligns how our clients pay us, what ownership says their focus is and how we are compensated. A lot of owners are afraid that reps will grow recurring commissions to the point where
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Color Copier needed in Oregon

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NOTICE OF INTENT TO PURCHASE RICOH MP C5503 MFP In accordance with ORS 279B.055(4)(b) and (c) this is notice that the City of Tualatin intends to purchase one (1) Ricoh MP C5503 MFP and supporting accessories to support copy and print services within the City for a 60-month term. This purchase is to be made using the US Communities contract vehicle. The contract is valued at approximately $17,000. Interested parties must make contact to Lance Harris at 5:00 PM seven (7) days from this
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Kentucky Transportation Cabinet Signs Contract with Lynn Imaging

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printing of letting documents. This helps speed the delivery of information to contractors who prefer to work with hard copies. Mike Carter, the President of Lynn Imaging remarked “how excited we are to continue our partnership with the Kentucky Transportation Cabinet. The versatility of the website is displayed in contractor access to free downloads, and the option of purchasing hard copies for those who prefer printed documents. In addition, our unique printer rental program lets the contractors
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Office Gemini Partners with NRI – NRI Becomes the First Large, Multi-City Technology and Data Management Company to Resell the Dokmee Product Line

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PRWEB.COM NewswireHouston, TX (PRWEB) August 05, 2014 Through four generations of leadership NRI has grown and evolved from a printing company to a technology innovator. A culture built on evolution and the pursuit of advanced and efficient products and services has resulted in the company consistently reinventing itself, to accommodate and anticipate the needs of past, present and future clients. Harnessing the power of sophisticated technology, NRI continues to help clients leverage new
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Re: Defeating the Check Security Features

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I'm fighting the same battle, we even filled out something for Ricoh, App for change in firmware) and they came back and stated there were not enough machines for them to warrant the change for the check/security feature. Boy are those Japanese dumb! There are thousands of one-ups in the field that have this issue and just because there is not one account with 100 plus units, they will not pursue a firmware upgrade. That's bad business. I did hear that there will be a change on some of the new
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Re: New TROY m451 SecureUV LaserJet Printer Offers Multiple Cutting-edge Ultraviolet Features for Enhanced Document Security

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I don't get it, other than being a spy, why would I print something I could not see?
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Re: The Death of the 48, 60 and 66 Month Lease

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And they aren't giving anyone any real incentive to sell MNS. It's where we need be living, but if I can't make decent money it, & our company isn't excelling at it, I am better off selling our past than what should be our future.
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Re: The Death of the 48, 60 and 66 Month Lease

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My company is actually excelling in it with technology, staff, and programs available. With me, I have a high revenue quota each month, MNS does not count towards revenue and bonus. Hardware and IT Block time counts, so what's a salesperson suppose to do? I'm finding it hard to balance both and close deals for both.
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Buffalo's Copier Fax Business Technologies Takes Document Service to the Next Level

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BUFFALO, N.Y. -- When Copier Fax Business Technologies was founded in 1990, the company sold two main products."Copiers and fax machines. That was the hot item. Everybody was using copiers," said the company's business technologies president, Al Scibetta.But that business phase was short-lived. Just five years later, technology changed the company forever."In 1995 was the beginning of the digital era of copiers. And that's when copiers became more than copiers. They became printers. They became
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Defeating the Check Security Features

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Any advice on defeating or cheating the check security features on new Ricoh devices. Sold a machine yesterday to a funeral home and they have to copy death certificates all the time. Guess what.....THEY COME OUT BLACK TOO!!!!
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For those that sell OCE wide format system!

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Question: Out of the box (with not options), can any of the oCE wide format system batch print .dwg's? I thought yes, however another person in the office stated no. Who is right or wrong? If only a certain model please tell us which ones. ty
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DocuWare Achieves 5-Star Ranking

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document regardless of its source allowing users to store, search, view, download, edit, and integrate documents in their everyday business processes. The Intelligent Indexing Service helps save time by eliminating the need for filing documents by hand; it learns as each document is stored and uses this knowledge to automate future indexing. BLI is considered one of the imaging industry's leading independent testing and review providers for MFPs, printers, scanners and software solutions and
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NetDocuments Names New CEO on the Heels of $25 Million Investment

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in a variety of positions including sales, management, and business development, most recently, serving as the General Manager for the UK/EMEA region. As the General Manager, he was able to establish regional datacenters and implementation teams in the United Kingdom , further expanding NetDocuments' international efforts. "The legal technology landscape is seeing dramatic shifts towards cloud-based applications, specifically document management, and increasingly, firms are moving towards
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OKI Data Americas Earns Respected Technology Industry Credential

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and specialty printing markets with the OKI proColor Series digital production printers. In addition, its Multimedia Production Platform category of production-quality A3 color devices meets a wide-range of graphic arts and commercial printing needs. Utilizing Genuine OKI toner ensures consistent, reliable and high-quality output that maximizes performance. OKI Data offers a broad portfolio of products built to optimize managed print engagements. OKI Data Americas takes a consultative approach to
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Nonprofits invited to sign up for office makeover

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Appleton company MBM invites nonprofits in northeastern Wisconsin to enter its new 360 My Office charity initiative. The contest provides nonprofit organizations in 17 counties in Wisconsin the opportunity to win a $10,000 or a $15,000 office technology makeover. Additionally, three runners-up will receive a printer valued at $1,000. The makeover by MBM — a leading provider of copiers, printers, IT services, managed print services and document management solutions — may include a black-and
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Re: Plotbase and Bluebeam PDF plotting issues

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We are having a similar issue from .pdf's that are sent to one of our engineering companies from some architects. Some files print fine and others don't. Asking the customer what his clients use for .pdf ing got us no where. If they are using Adobe Acrobat, is there is a select for "print as image"?
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Re: Plotbase and Bluebeam PDF plotting issues

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yes, there is a "Print as Image" in Acrobat as well.
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Re: 5 Reasons Why Cold Calling is NOT Dead

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Art, great article. I was listening to a podcast the other day and they were alluding to the fact that cold calling is dead and social media marketing has replaced it. While I believe both are necessary, there still doesn't seem to be any substitute for face to face contact. You get so much more information! AsFrank Betcher puts it in hisbook "How I Raised Myself From Failure To Success In Selling", if you"act" enthusiastic you will become enthusiastic.
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Re: Plotbase and Bluebeam PDF plotting issues

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Got the Bluebeam issue resolved with Plotworks. New question! Does anyone know why I cannot get the Webprint tool to come up when I enter the ip address/webprint? I have called Ricoh and they said to make sure the Tiff/GL Filter card is installed in the machine, which it is, and then it should work. Doesn't work. Any ideas???? Haven't had this many questions about a wide format in years. Thanks, J.
-=Good Selling=-
 
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When Was the Last Time You Named your Printer or Copier?

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minfaxreal

Note: I wrote this back on 2013 on the old blog site MFP Solutions, thought it would be a good recycle.

When Was the Last Time You Named your Printer or Copier? 



"Can anyone come up with a fun and creative name for a Canon copier/printer? It's my job to name it since the office just got a new one the other day and I'm the new work study employee. All the other ones were named by previous work studies and were good like a leased Canon was Lisa Canon...since they leased a Canon. Thanks!"

Whoa, this was a thread I picked up the other day in my google alerts for a yahoo forum.  After 32 years in the industry, WTF,  I now find out that office workers actually give a name to the copier?

I have to admit that the old name for the Canon for Lisa Canon was pretty creative! Of course everyone could use the Lisa for Ricoh, Xerox, KonicaMinolta and the rest. So, I thought I would try my hand at thinking up some names for copiers.

Here we go (I took these names that were popular in the Victorian Era):

Hope Xerox  (hoping it works all the time)
Lottie Ricoh  (we make a lot of copies)
Lulu Kyocera  (our copier is a loser)
Benedict Arnold Toshiba  (the copier never works right)
Nimrod Sharp  (odd name for an odd copier)
Owen Savin  (we owe a lot of money on this copier)
Pleasant Muratec  (we like our copier)
Zebulon Xerox  (it's our prized copier)
Newton Ricoh  (we just got it)
August Kyocera  (the month the new copier was purchased)
Merlin Toshiba  (our system is amazing)
Avis KonicaMinolta (we're only leasing this system for a short time)
Beaton Sharp (we beat on this system all the time)
Charity Savin (a hand me down)
Eustace Muratec (our system is useless)
Faithful Xerox (always works well)
Hercules Ricoh (our system is a workhorse)
Marmaduke Kyocera (our system is huge)
Patience Toshiba (it'll work just give it time)
Postumus KonicaMinolta (our last copier died unexpectadly)
Temperance Sharp (sometimes it works and sometimes it doesn't)
Thurstan Savin (our system is always going through toner so fast)
Wy Muratec (why did we ever get this system)

I'm done, my favorites would be Hope, Benedict Arnold, Dick, Owen, Avis, Charity and Marmaduke.  But maybe we can name copiers and printers after rock stars right, these copiers and printers keep the wheels turning at the office everyday and with out them the paper process does start.  Think about Bruce, Billy, Mick, Ringo, Frank (I'm aging myself), and another thought might be to name them after songs like Sweet Home Alabama, Stairway to Heaven, Under My Thumb, Wild Horses.  

So, the next time I sell a copier, I will ask the new owner what name they would like to use for their new copier or printer, and I'm sure I'll get one of those strange New Jersey looks and be escorted to the door. Hey!  If you've got any really cool names drop them here in the response section!!

-=Good Selling=-

 
3 comments
Copier ProposalsPerfect Copier

Digging Deeper into Perfect Copier Web Quoting Tool

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I'm a fan of Perfect Copier web quoting tool, because web based quoting tool saves me an incredible amount of time.

Over the last two months I've done about twenty proposals.  Out of the twenty, eight of those have closed, six are stalled, five are still open and I lost one. 

I want to dig a little deeper and explain how I use Perfect Copier.  If you're familiar with quoting tool you'l know there's a feature to email the proposal to the client or print the proposal.  To date I've never printed a proposal, not because I don't like it but rather the way I deliver the proposal. 

Okay, I'm pretty good at seeing the forest through the trees. What I saw was an extremely unique deliverable to the client that no one is using.  After finishing my first quote I went out to my Verizon store and purchased a new iPad with the cellular card. It was cheap. something like $40 a month for 2 years.

The Plan

I develop my proposals either at the office or at my office.  Matter of fact, I've developed proposals as late as 2AM in the morning.  Thus, I set the appointment with the client, I double check my web based quote and it's off the client I go.  In front of the client, I draw out the IPad, log in to Perfect Copier and then show the quote on the iPad and review with the client.  Right, one other item, I have all my my documents ready to write the order. It's impressive to say the least and that I'm the only one who is different from everyone else. There's a lot to being different, different gets you remembered. 

Thus, if no buying decision can be made at that time, I will email the proposal in front of the client and make sure they have received it. 

I'm not a fan of emailing proposals, however we all know that every now and then you have to do for several reasons.  First being that the client maybe to far away, secondly it's a one off small A4 device, there's no money in the deal and I still need to send them something.

Client Experience

I'm an avid reader of marketing and branding content. One of the topics that I keep reading about is the client experience with a brand. Did they enjoy doing business with you, did they find the process simple and easy, will they tell their family and friends?  Was the process painless for them? I hate to say this but our industry is still taking orders like it's 1986! Let's give our clients an experience that we're a really cool technology company that has a really awesome deliverable. 

Back Office Integration

Ah, the best laid plans of mice and men.  Too often a great program does not make things easy for the sales team. I had a client tell me last week that he spent a ton of money on SalesForce and it's been his biggest nightmare because of integration and costs. What was suppose to be simple was not. After his contract expires he is dumping SalesForce! 

I work with two systems.  I hate to mention names, but I'll say this I work with the Tibetan brand and Perfect Copier.  I use Perfect Copier for all of my proposals and the Tibetan software for the order docs.  When I get the order, I'll then finish up the order with the Tibetan software.  It's as easy as that. 

Closing

I'm not software pro, nor am I a youngster that grew up with computers, tablets or smart phones.  I believe in the product, I'm a user and I keep seeing improvements that can only help me be more productive.

-=Good Selling=-

BTW, if you'd like to join the next webinar to learn more please follow this link and register it's FREE!

 
0 comments

Are You Practicing With Purpose Or Creating Excuses?

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"Most people don't have that willingness to break bad habits. They have a lot of excuses and they talk like victims."
Carlos Santana

Practice! Who Needs To Practice... Salespeople Need To Practice

Can You Imagine A Professional Athlete Operating With A Sales Reps Mindset?

Once asked why he was so successful on the basketball court, Kobe Bryant looked right at a reporter and said: “Have you seen Los Angeles at 4am? I see it often because that’s when I start training.”

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It can sometimes be difficult to find differences in top athletes which are noticeable. Their level of physical imbalance is minuscule. What separates the good from the great? What separated Kobe Bryant from good athletes?

Top athletes are finely tuned machines. They spend their lives perfecting their craft as they look to gain every conceivable physical and mental advantage over their opponents.

Let's look at Tiger Woods’ daily routine. He starts the day with an hour of cardio exercise and an hour-and-a-half of weight training. He follows this up by at least four hours of golf then another half an hour of weight training.

Since the age of three, he has always practiced his golf game. As Tiger transformed the game of golf, becoming the one of the greatest golfers of all time, he still practices hard to improve his game.

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What separates an average athlete from an average sales rep? Millions of dollars and their mindset.

Success is simply a consequence of practice and repetition. There's no shortcuts. It's based on pushing yourself to do better and better.

Sales reps consistently talk about their work ethic as most enjoy puffing the chest BUT are they really committed to it? How many walk the walk and talk the talk when it comes to putting in the hard work and long hours that it takes to become a sales professional?

Top athletes understand the process of developing their talents will have obstacles along the way. They embrace the challenge. They embrace the suck in order to get better every single day. They understand failure is just another challenge, a roadblock to overcome. 

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Top athletes encourage feedback from their coaches, using it to focus on areas of improvement. Less successful athletes tend to dismiss, ignoring feedback and focus on the person providing it, rather than using it as an opportunity to reflect and grow. This sounds an awful lot like most sales reps, doesn't it?

My challenge to all those in sales and management... come up with a meaningful and purposeful plan of not only when you're going to practice, but HOW. And then, just do it.

The roadmap to success for an elite athlete is based upon hard work, personal ownership and practice. They hold themselves accountable to the process and they just do it!

Why do sales reps have difficulties doing what elite athletes are paid to do? What makes a sales professional AND how they go about doing their job any different than an elite athlete?

My answer to all of you is quite simple - MINDSET, PRACTICE AND NO EXCUSES

TO ALL THOSE IN SALES MANAGEMENT... STOP USING SPORTS AND SALES ANALOGIES!

Are you willing, able and committed to provide an environment around practicing, planning and preparation? This is what professional athletes are held accountable to do every single day!

Are you holding your team accountable to practice?

NO EXCUSE MENTALITY

Athletes with an excuse mentality fear negative outcomes and make excuses to avoid responsibility. Sounds a lot like many in sales and management, doesn't it?

According to Patrick Cohn, PhD, sports psychologist and founder of Peak Performance Sports, "an excuse mentality results from allowing circumstances to dictate your actions instead of taking control of them."

Sales professionals hold themselves personally accountable. They hold themselves to a higher degree of standards than sales reps. They have a no excuse mentality and they don't point fingers when they fail to hit their sales plan. They hold themselves accountable even if their manager doesn't.

Why do so many in sales management accept excuses?

Salespeople of today love swimming in the sea of excuses. Many of you use excuses to rationalize your actions regarding the circumstances you've created for yourself - why you didn't hit your sales plan, why you lost one of your best clients and why you don't have time to prospect.

One excuse follows another excuse which follows another excuse. You want to know what the real issue is here... lack of commitment!

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When you only put half of yourself into something and then proceed to make excuses, you disrespect yourself and your manager.

Half-ass efforts gets you half-ass results
  • How committed are you to the sales profession?
  • How committed are you to practice?
  • How committed are you to yourself?

WHY DO SALES REPS INSIST ON GETTING PAID TOP DOLLAR BUT LACK A TOP ATHLETE MINDSET?

The biggest problem with salespeople today is they’re consistently inconsistent. 

True sales professionals, the elite of the elite do things just a little differently than the average sales rep. They practice with purpose, passion and pride.

Sales professionals practice with purpose. Sales professionals operate with a no excuse mentality.

GET REAL

Sales professionals set goals and invest the mental and physical energy towards achieving their goals. They equip themselves with an arsenal of effort, patience, and persistence as they know their journey is difficult. They are realistically optimistic.

Can the same be said for sales reps?

BE THE BEST

Sales professionals know, no matter what, there's always room to improve. This may involve learning a different technique, strategy, or even hiring a coach.

Can the same be said for sales reps?

CONSISTENCY

The success of sales professionals is built upon small sustainable changes. When those become second nature, they add in new challenges. Whatever their goal is they track their progress and are consistently consistent with practice.

Can the same be said for sales reps?

WAKE UP SALESPEOPLE

Imagine for a moment, how long would any professional sports athlete last on their team with the attitude and mindset of most sales reps? Not long at all, as they would be released from their team immediately.

Some can say athletes are over-paid prima donna's, however; the one thing they possess that most sales reps don't - a growth mindset.

I encourage the self-centered and the "all about me" sales reps out there to kick your complacent mindset right in the ass. Do you think a complacent mindset lands an elite athlete a new contract?

Sports athletes don’t come out of rookie training camp saying, “I’m shooting for average – average skills, average income and average performance.

When you started out as a sales rep you didn't set out with the goal of hanging on, doing enough to just “get by”, or riding it by figuring out how to survive until you can inherit another sales reps accounts. Well, at least not in the beginning, correct?

You learned that mindset. You learned that behavior. You learned to settle. You failed to practice. You started to make excuses.

I'm positive the mind can be convinced of almost anything if you tell it the same story over and over again. So here lies the question to all of you in sales...

Are you really happy with average results or have you just convinced yourself that’s the case?
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I understand and I get it. I get where you all are coming from. Every day, I walk in your shoes. I'm fully committed to helping your sales team integrate social aspects through the eyes of a practitioner into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

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I encourage you to find out more about Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter and on my podcast by clicking on Selling from the Heart.

 
 
0 comments

MSP & MSSP Industry Notes for July 28th, 2019

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July 28th 2019

 

MSP & MSSP Industry Notes

 

Carbonite Seeks CEO Amid Security Momentum, Data Protection Challenges

  • Carbonite CEO Mohamad Ali steps down to join IDG as CEO
  • Company hires executive search firm to find new CEO
  • Before leaving, Ali outlined strategy that would allow security and data production systems to work together. Malware blocking and instantly recovering infected systems whenever possible

NetGain Technologies announces new CEO

  • Leading managed IT provider in for South Central U.S., located in Lexington, Kentucky
  • Tim Burke will assume CEO
  • Current CEO will support Burke through transition
  • NetGain Technologies has a 35 history of providing technology services and solutions

MSP Acquisition/ Network Computing Buys Power On Technologies

  • Network Computing Solutions and IT solutions provider acquires Power on Technologies (MSP provider) located in Kansas City, Missouri
  • Network Computing Solutions is an end-to end IT and service provider
  • Power On Technologies started as a Copystar dealer and added IT services
  • Will now manage 4,000 networked devices

NetLogix Selected to the Channel Futures MSP 501 List

  • Managed-service provider based in Westfield, Arizona
  • Strategic IT Management, Business Consulting, IT Support Consulting, VOIP Phone Services

Softdocs' Continued Expansion of Higher Education and K-12 Client Base Marked by ECM Migrations

  • Education provider for enterprise content management
  • Record growth of Etrieve, companies enterprise content management platform
  • Last six months introduced new ECM clients across the United States
  • YTD milestones for highest quarterly revenue, best place to work in South Carolina, added to Eduventures 2019 Technology Landscape for ECM

Kudelski Security Recognized for Industry Leadership in Managed Security Services

  • Kudelski is cybersecurity division within Kudelski Group
  • Third year in row recognized for Gartner’s Market Guide for Managed Dectection and Response (MDR) services
  • Also named in the top 10 key players in Gartner Europe Context: Magic Quardrant for Managed Se3curity Services Wordwide

OneNeck, Dimension Data, and Dataprise Recognized as Innovators by 360Quadrants for Managed Services Space

  • 360 Quadrants released quadrant on Managed Services helping businesses make quicker and informed decisions
  • 360Quadrants covers 40 companies in the Managed Services space
  • One Neck, Dimension Data and Dataprise Netmagic and Allstream named as Innovators

ARG Named One of the World's Most Elite 501 Managed Services Providers

  • Managed Services provider located in McLean, Virginia
  • Comes in at #82 on the 12th annual list
  • Last 12 months has achieved double-digit sales growth
  • Increased portfolio to include IoT, eSim and advanced security solutions

Cenero Continues Growth with New Dallas Office

  • Located in Malvern, PA., leader in audio video, unified communications and IT solutions
  • Alan Davies Director of Cenero Dallas office
  • Looks at Dallas as high growth market

 

Iron Bow Technologies to Use Utelogy Platform to Extend Its Managed Services

  • Utelogy and Iron Bow sign solution partner agreement
  • Utelogy maker of intelligent management and control software platform for connected work spaces
  • Iron Bow is information technology solutions and global managed service provider for healthcare, commercial and government markets

IT Services Provider Ntiva Expands Into The Midwest By Acquiring HigherGround Managed Services

  • Provider of managed IT, cloud hosting, cyber security, unified communications, strategic consulting services in McLean, Virginia
  • Higher Ground, full-service IT and consulting firm with locations in Chicago and Rolling Meadows, Illinois
  • Increases Ntiva’s client base to more than 900 across the United States

EdgeConneX® and Rackspace Team to Provide Hybrid Cloud Solutions Across EdgeConneX Global Edge Data Center® Platform

  • EdgeConneX in Herndon, Virginia announces partnership with Rackspace to deliver enterprise cloud solutions and their global EdgeConneX data center platform. Include the following
  • EdgeConneX Data Center Services
  • Multi-Cloud Scalability
  • Private Cloud Services
  • Managed Hosting, Data and Applications
  • 24x7 Visibility and Enhanced Security

Novatech Partners with Global CyberSecurity Company Apptega to Bring Intelligent CyberSecurity Management to 15,000+ Businesses throughout US

  • Novatech a managed print, managed IT, cybersecurity and cloud solutions provider in Nashville, Tennessee
  • Partners with Apptega to market Apptega’s intelligent cybersecurity management plarform
  • Novatech merged with DynaSis in March 2019

 

INAP Launches First-of-Its-Kind Managed Cloud and Monitoring Service

  • INAP provider of high-performance data center and cloud solutions in Reston, Virginia
  • Announcing availability of Intelligent Monitoring
    • Managed cloud infrastructure monitoring service
    • Optimized for Bare Metal clients
      • Remote execution and scripting
      • Unified log management
      • Patch management and automation
      • Port, service and URL monitoring

Covington-based C-Forward named among premier managed service providers by Channel Futures

  • Named one of the worlds premier managed service providers
  • Located in Covington, Kentucky
  • Provides IT consulting services to small & mid size businesses
  • Founded in 1999, reached $1M revenue in 2005, Dayton, OH expansion in 2007, Columbus, Ohio expansion in 2008, $2M in revenue 2008

Jungle IT in Horsforth acquires IT operations of the managed services business of Mazars

  • Jungle IT based in Horsforth. England acquires Mazars in Leed, England
  • Mazars operates managed service business of accountancy
  • Jungle IT celebrating 15 years in business

Acordis Technology & Solutions Recognized on CRN's 2019 Solution Provider 500 List

  • Acordis based in Miramar, Florida services more than 2,000 clients (data center & virtualization, security, storage and backup, infrastructure management, managed IT, collaboration and enterprise networks, data management, digital signage & multi-functional printers
  • Services wide range of industries such as government , healthcare, and non-profits
  • Provides services for Royal Caribbean, Miami HEAT, Carnival Cruise Line, Ryder, Stiener, U.S. Sugar, Club Med and others

          Rehan Khan CEO of Acordis

-=Good Selling=-

PDF attached for Premium Members only

 
0 comments
This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 15 Years Ago (Last Week of July 2004)

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Egads, it's Friday night almost 10PM and I'm still working.  My day started off at 5AM.  I arrived at the office about 6:30AM. Had to quotes to prepare before I had two appointments that were an hour away.  Closed two of the appointments and then traveled back to office to prepare some material for another appointment around 2PM.  Second appointment went okay and sparked some interest in the new PRO5160.  Did a few cold calls, nothing to speak of. On my way home, I received an email from a net new stating they wanted to move forward with an order.  Not bad three days into the new month and 3 orders. Gotta keep going!

Enjoy these threads from 15 years ago this week!

Xerox Copying New Growth Plan

$0.67 to $0.72 a share. Xerox has responded to the challenge of competitors such as Canon (NYSE: CAJ - News), Hewlett-Packard (NYSE: HPQ - News), and Ricoh, which are making the shift to color products. With color products making up about 25% of Xerox's revenues, it is plain to see that the product line has become the key driver in the company's growth strategy. The company is also leading the transition from offset printers to digital technology through the recent introduction of seven digital
Topic

Comparision Ricoh 2232 vs Canon 3200 saddlestitch finishers

What is the maximum weight paper that Risoh's 2232 saddlestitch finisher will fold and saddlestitch? What can the Canon 3200 do?
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What canon says about Ricoh

See the attached pdf This document has been archived, please send me an email if you would like to purchase. art@p4photel.com What Canon Says About Ricoh Document (July 2004)
Topic

Canon posts record first-half profit;

cameras slowed in the domestic Japanese market, demand overseas continued to grow significantly," the company said in a statement. Overall camera sales jumped 22.4 pct to 347.3 bln yen, with sales of digital cameras surging more than 70 pct. Sales of business machines such as printers and copiers edged up 0.7 pct to 1.14 trln yen. Spurred by the results, Canon raised its earnings forecasts for the full year to December 2004. It now expects to post a profit of 320 bln yen, up from an earlier
Topic

Introducing the Ricoh(R) AC104,

systems, including color and black & white digital imaging systems, facsimile products, printers, scanners, digital duplicators and wide format engineering systems. Additionally, Ricoh offers a wide variety of document and printing solutions directly and through partners that enhance office productivity and document workflow. Ricoh Corporation directly or through its subsidiaries markets and distributes products in North, Central and South America. For fiscal year 2003, Ricoh Corporation sales
Topic

Software decisions

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I have a prospect who is looking to implement a new color system with scanning and I'm proposing the Savin C3828 (ricoh 2238 series). This is a law firm and they are interested in scanning mostly for manipulation. Our company is weak in this area, but I think the competition is weaker. I have shown the benefits of scan to archive and scan to share, with basic windows folders and Virtual Copier as options. Canon is showing Ecopy and Xerox Paper Port. My understanding is that neither of these
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Re: Type 2018 Fax problems

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We just saw this the other day on a Savin 4018d (same as Ricoh 2018). Lines almost like a notebook sheet but vertical. Seemed to only come from internal print outs from fax (confirmations, etc...) Looks like a firmware upgrade or something like that waiting to happen. Hope we don't have to wait too long, we are selling these like hotcakes and they are on back order as is.
Topic

Kyocera KM2030 vs Aficio 2018

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I know there are a number of you kyo-ricoh dealers. I would appreciate your opinion ... which machine is built for the long haul? Cost per page is pretty much a wash, the 2030 has a premium of a couple hundred ... ?
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Re: Introducing the Ricoh(R) AC104,

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just not the market for most professional salespeople. The most disappointing aspects are the document feeder and the virtually non-existent dual/multi-access. It is okay as a printer with occassional convenience copying of single originals. Beware of this one, if it sounds too good to be true, it probably is. Look for new Ricoh faxes that are also Samsung OEM. We have had some success with these, yet found Ricoh to be making a big profit on them. We cannot justify paying twice as much for the
Reply

Re: Comparision Ricoh 2232 vs Canon 3200 saddlestitch finishers

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Hope this helps
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Sharp ux-1400

Can someone tell me how to clear a memory full error on this machine?ThanksTom
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PDF DIRECT PRINT

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HI GUYS ON WHICH MACHINES CAN ONE DO PDF DIRECT PRINT. ACCORDING TO MY KNOWLEDGE ITS ONLY ON SOME PRINTERS. IS THERE A WAY THAT THE AF2238/32 CAN DO THIS. MAYBE SOFTWARE UPGRADE. PLEASE HELP THIS IS A STUNNING SOLUTION FOR CUSTOMERS. THANKS JUNIOR
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551 Print Controller

Looking for print controller and NIC, can anyone help?? Art
Topic

GOBY IS SINKING MY SHIP AND FAST!!!!! Question for the experts

Has anyone worked with GOBY? We have been attempting to use it on a pilot with a large organization. They have 5 locations where I am at and have been faxing 70 + page documents several times a day to these various locations. (These are long distance calls) The company does have a national with CANON DIRECT who has presented ecopy. They gave us the opportunity to show what we can do first The equipment that I have installed is Main Location : 9002 and DSc338 color All of the other locations
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Re: Type 2018 Fax problems

We have an RMAP 2015 with the same problem. Prints digital junk in RX as well as on internal fax reports. Copier and printer end both work fine. Machine was installed for only about 90 days when problem surfaced. (At least it is still under warranty.) Waited for backordered FCU for 3 weeks. Meanwhile Ricoh had changed the part # (also on backorder with no e.t.a.). Finally called RMAP about this issue, due to it being a Major Account. They could not help me. No FCUs to be found anywhere. Still
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Re: BIG $$$'s IN Telemarketing

through a unix server and was being output on an HP printer, We replaced that volume with a 7435nd (GESTETNER) 3) Billable Jobs, Web Smart Monitor, free way to accumulate jobs into a spread sheet in excel which can then be used for bill backs electronically, rather than manually. 4) At the end of each day all the sales that were being processed had to go through their mailroom. They had a humongous Pitney Bowes, Printer, Inserter, Folder called a documatch. It was extremely slow, unreliable and
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Re: wireless adapters

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A wireless bridge connects to the RJ45 port of a network printer, allowing a wireless connection to a network with a wireless access point or router. A wireless bridge simply takes the place of the CAT5/5e cable ... no hardwire necessary. THis allows you to put your printer wherever you want (within range of an access point) without having to do any wiring. Since the connection is through the NIC, all network functions are available (as opposed to using a wireless print server which connects
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Re: carrier sheets

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Item Color Price/Unit Quantity Clear doument carriers for the Synergix 8845 Wide Format Printer Reorder 8R3628 3 per package 1+ Package $63.25 from the xerox.com site - could not find them on Oce. You can also try Charrette.com
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BIG $$$'s IN Telemarketing

copier / printer / scanner 35sp conected copier / printer / scanner / fax 35nd color printer F104l digital fax solution (2) 45 ppm laser printers. (3) Software Packages. This solution replaced an old 55 ppm analog, HP 8500, A toshiba 35 ppm connected, and a brother fax. I guess the moral of this story is don't forget to knock on every door, you never know what lays behind it.
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C2338

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Has anyone tried to do covers on this machine? Typically, when we want to do covers we want to use heavier stock. Therefore, we'd use the bypass. On the new color system, bypass is not an option. Which limits the weight to 28lb bond. I know that Canon probably has it all over us on this feature (Canon reps?). Can anyone tell me if there is a solution or if you have to add the interposer?
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Fuser problems on DSc338/C3828/1238

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here's the scoop. we have the Gestetner version in a print for pay environment. they are running thick paper stock through the bypass tray and all the settings are right for thick paper. in the last 6 weeks we have had to replace 3 fuser units because the center pawl has dug into the upper fuser belt. they are right at specs for the thickness of the stock they are using and are running about 15,000 color prints per month. any ideas?
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GEM COMP for 1515's

Does anyone one the Ricoh GEM Comp for the new 1515's? If so, could you please email. thanx
Topic

H.323 and 4410NF/5510NF

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Has anyone had any experience of a user incorporating the H.323 voice over IP application with either a Ricoh 4410NF or 5510NF?
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wireless adapters

Does the ricoh 240W have wireless network adapters available??
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New Biz/Stressed Credit Lease Program!!

Hello!! I worked for Copelco/Citicap for 10 years.. I left in Nov 2003 to escape the giant evil corporate machine.. I now work for a smaller & much more flexible leasing company in NJ.. I started a special leasing program for stressed credits & new businesses.. We've been able to approve a bunch of deals that the big 5 have declined (GE, WF, Citi, CIT, Fleet).. I've been working with a Ricoh dealer in TN and I'd like to spread the good word about our innovative new program.. For more info
Survey

We're not getting our yields on these systems, what about everyone else. Please chime in or use the poll. We are only getting 20% of the yeild!

Member

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Re: PDF DIRECT PRINT

My understanding is 2232/2232 is capable of direct pdf printing. Can anyone elseback me up on this? Art
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Re: PDF DIRECT PRINT

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But on the CL 7100 you print through desktopbinder.
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Re: 1515MFP

nope, no memory upgrades available for this product. Aficio 1515: standard 16MB copier memory, no upgrade Aficio 1515F: standard 64MB copier + fax memory, no upgrade Aficio 1515MF: standard 192MB copier + fax + printer + scanner memory, no upgrade.
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Re: 1515MFP

Thanks for the info, but Ricoh's site is stating the 1515 comes standard 16MB upgradeable to 192MB. We are receiving conflicting info. Who is correct ?
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Re: 1515MFP

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you add printing or faxing, the memory is already included in feature option.
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Re: Jam Frequency

kidding about the preemptive jam removal call. I like this site. The "I need a sales mgr" article hit home. Its Saturday I'm at work, need sales help,its beautiful day outside, wife and kid are at beach. Article didn't really have any solution though! Chris
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Re: wireless adapters

Thanks for the help one and all. Upon seeing the clients current set up... v-tec got it. The 240 is connected via hardwire to its print server and the print server itself has a wireless connection to the main network server. piece of cake?
Reply

Re: carrier sheets

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Carrier sheets are like huge file folders made out of a thin but durable plastic. The drawing is inserted into the carrier sheet up to the point where the fold is. They come in various widths for various drawing sizes. Tracing paper is a good application for using them. Ricoh used to carry them but I do not think they do anymore. Here is Detroit, we used to buy them from a 3rd party company but the supplier we used no longer carries them. So, they can be handy but I do not know where to
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Re: New 31 PPM color

Has anyone put one in the field. I am going against a CANON CLC 1180, I wanted to put in a 6513 but my managment is trying to push me towards the new piece; I haven't seen it in person yet and feel a little sceptacle. Anyone have any thoughts
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Re: How to Beat the imageRUNNER 2200

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This is awsome and exactly the kind of information this site needs to make accessible. I can only guess as to how long it took you to put this together and I would hope that it will be a springboard to improvements and additions to this attachment as well as a template for similar comparisons in the future. I challenge all dual line Canon Reps out there to dispute or defend this information as well as provide additional bulletpoints .
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Re: 2238 Color Toner Yields

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yes thats what I meant....regardless...the numbers are based on 5% for each color so when the customers does full bleed we are screwed. Also change your meter to copy rather than development...That could help. Well Canon & Monica must be in the same boat too!
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Re: 2238 Color Toner Yields

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Ricoh is telling us there is a national backorder on toner as well. I cannot believe they actually run out of toner. I have two units sold that I cannot install because we cannot get toner.
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Re: Comparision Ricoh 2232 vs Canon 3200 saddlestitch finishers

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As a sidenote, the saddle finisher on the 2232/2238 is the same one Canon uses for their 2200/2800/3300 series. I guess if you can't beat 'em, join 'em.
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Re: Comparision Ricoh 2232 vs Canon 3200 saddlestitch finishers

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it is my understanding that the finisher used by both RFG and Canon is manufactured by a third party source. Also, if what I was told is correct the RFG finisher offers hole punch while the Canon does not.
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Re: C2338

i am not aware of a color product where there is no bypass option available. as for canon i have a customer with the canon and the are quite a few issues with the box i would worry about those. i do believe you can get a bypass option for your 2238. although the max weight there is 43lb. bond.
-=Good Selling=-
 
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This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 10 Years Ago (Last Week of July 2009)

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Usually I'll give a small snippet of how my sales day went in this blog series.  However, I'm writing this a day early since I have a corp meeting in PA tomorrow.

Enjoy these threads from ten years ago this week!

Another Ricoh Dealer Takes on Konica Minolta

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. +++++++++++++++++++++++++++++++++++++++++++++++++ Milner, Inc. Launches Konica Minolta Business Solutions U.S.A. Product Line and Grows Company Offering Raleigh, NC. – June 10, 2009 - Milner Inc., a leader in printing hardware, document workflow and imaging solutions, announces their growth strategy with new product offering of Konica Minolta products and services. Milner, Inc., a leading provider of advanced imaging and networking technologies for all office and print shop environments, annouced it’s new partnership with
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Canon and Konica-Minolta actions

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Has anyone seen recent (April on)published actions from these guys that would be helpful to us all from a competitive standpoint? I'm getting killed and would love to know some threshold info or even strategic actions. Thanks in advance.
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Konica Minolta and Equitrac Deliver World Class Print and Cost Management Solutions t

Ramsey, N.J. and Plantation, Fla. – July 23, 2009 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, and Equitrac Corporation (Equitrac), an award winning print and cost management solutions provider, today announced the integration of Equitrac’s print management software with multifunctional printers (MFPs – print, copy, fax, and scan all in one system) by Konica Minolta. Part
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Konica Minolta Receives Multiple 2009 BERTL's Best Awards

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Konica Minolta Receives Multiple 2009 BERTL's Best Awards KMBS U.S.A. Website http://kmbs.konicaminolta.us/c.../kmbsbertl72309.html Konica Minolta today announced BERTL has awarded multiple 2009 BERTL's Best Awards to Konica Minolta; including the following awards: • Best Productive Color Printer Range - bizhub C652/C552 Series • Best Graphic Arts Color Production Printer - bizhub PRO C65hc • Best Value for Price Monochrome Production MFP in Segment 6 - bizhub PRO 950 • Best Departmental
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Konica Minolta Color MFPs Receive Gold Medal

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Konica Minolta Color MFPs Receive Gold Medal Awards in Wirth Consulting Head2Head Comparison Report Ramsey, N.J. - July 28, 2009 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced Wirth Consulting has awarded three Gold Medal Awards to Konica Minolta in the recent Head2Head Comparison Report. The bizhub® C253 received a Gold Medal for "Best Overall Performance
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Kyocera monochrome printer range recognised in industry-leading 2009 awards

standard Kyocera’s FS-3920DN was also awarded the Bertl’s Best ‘Best Productive Monochrome Printer’ award for its: - Exceptionally low printing costs in its class - ECOSYS long life consumables for reducing operating costs - Productive duplex functions for saving paper - Ability to print up to 42 pages per minute with up to 1,200 dpi resolution - Standard duplex unit for double-sided printing - Five paper trays for superior flexibility and high capacity with support for up to 120 lb. Index
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Print Audit Adds Machines In Field Report To Facilities Manager

management software solutions, the company has helped customers recapture over $150 million in printing and photocopying expenses while saving an estimated 90,000 trees a year. Print Audit has offices located in the United Kingdom, South Africa, Australia, Brazil, Canada and the United States. For more information on Print Audit, visit www.printaudit.com .
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Idaho company cries foul over copier contract

members to review proposals from four copier companies, including Konica Minolta, IKON Office Solutions, Fisher's Document Systems and Xerox, Exline said. The school board voted to renew its contract with Xerox on July 21, deciding the benefits of selecting the copier giant outweighed the savings of picking a less expensive company. Cost was among several factors considered by the committee, which included a school secretary. The copier companies were also graded based on their history, equipment
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Ricoh Printer Competetive Matrix

Picked this up today, thought it would be good for everyone, enjoy!!
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Printer Competetive Matrix (Ricoh)

Picked this up the other day, thought it would be good2share.
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InfoPrint Solutions Company Establishes Leadership in Digital Color Production Printi

Boulder, Colo. – July 15, 2009 – InfoPrint Solutions Company, a joint venture between IBM and Ricoh, today announced its leadership in the digital color production space with more than 50 global installations of its full-color, continuous forms inkjet drop-on-demand printing system, the InfoPrint 5000. Many of these systems have been implemented to enable TransPromo applications, as well as to produce Print-On-Demand (POD) books. The InfoPrint 5000 has been selected by customers in countries
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KODAK Capture Pro Software, v 2.0 Delivers Enhanced Productivity, Focusing on Improve

scanning environments, from departmental to batch production scanning. “With Capture Pro Software, v 2.0, businesses will be able to handle a broader range of capture needs and get an even better return on their investment by saving costs by building upon existing capabilities of scanning equipment,” said Robert Bijster, Worldwide Director, Software Products, Document Imaging, Business Solutions and Services, Eastman Kodak Company. “It’s the latest advance from Kodak and our reseller channel in
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Kyocera Mita America Launches High Speed TASKalfa 750c Color Multifunctional Product

FAIRFIELD, N.J. – July 27, 2009 - Kyocera Mita America, Inc., one of the world's leading document solutions companies, today announced the availability of the TASKalfa 750c series of color Multifunctional Products (MFPs), bringing high-speed color and advanced in-house document creation and finishing capabilities to organizations. Designed for today’s fast paced business environment, the TASKalfa 750c series offers high-speed color printing, copying, scanning and optional faxing to provide
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RICOH SELECTS SAVVIS TO UPGRADE DOCUMENTMALL DATA CENTER

for businesses needing to store, share and maintain critical documents. For more information about Ricoh’s DocumentMall software, visit www.documentmall.com . About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 73-year-old leading supplier of office automation equipment and electronics, with fiscal year 2008 sales in excess of $20 billion. Ricoh Americas Corporation is a leading provider of document solutions
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Xerox loses tax dispute with state

Xerox loses tax dispute with state Associated Press 11:54 AM CDT, July 30, 2009 MADISON, Wis. - Xerox Corp. has lost a tax dispute with the state of Wisconsin involving millions of dollars of equipment leased to Milwaukee and La Crosse. Xerox argued that the stand-alone devices that can print, copy, fax and scan should not be subject to personal property taxes because they should be defined as computers, which are exempt. The 4th District Court of Appeals on Thursday ruled that the devices are
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Parallel Print

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Never really had a use for this feature until recently. One of our reps has a prospect who could benefit from a Savin MLP175, but its a little cost prohibative at around 12k. We found that they can get 2 MLP150s for about 1/2 and use parallel print through Smart Device Monitor (Desktop Binder Lite and Smart Device Monitor Client) to run these at 100ppm! Note: this only works when printing sets and works better when devices are similarly configured. Windows only. By decentralizing, the customer
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Re: Around the World with Ricoh III

offices, schools, banks, universities, military bases and embassies whether in sales, installation or after-sales support. During the ceremony, Mr. Paul Renkema, Sales Director for Ricoh International announced that Modern Home had increased its total MFP sales by 160%. It had also almost doubled its colour placements for both MFP and printers, by increasing its business-to-consumer ratio from 21% to 40%. Put together, total turnover had increased by around 56%, year-on-year. 'In a country that
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EFI Announces Partnership with Masterpiece Graphix (MGX) to Supply Coated Substrates

) is the world leader in customer-focused digital printing innovation. EFI's award-winning solutions, integrated from creation to print, deliver increased performance, cost savings and productivity. The company's robust product portfolio includes Fiery® digital colour print servers; VUTEk® superwide digital inkjet printers, UV and solvent inks; Rastek UV wide-format inkjet printers; Jetrion® industrial inkjet printing systems; print production workflow and management information software; and
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Paradigm Imaging Releases Enhanced Flex System!

controls Over 550 printers supported Includes over 325 ICC output profiles Mini 101 keyboard with touch pad 15” touch screen panel Paradigm’s sleek Ergo® Stand, adjusts to accommodate a wide range of printer models One-year on-site warranty with an optional two-year warranty upgrade The EIS Flex is a versatile system that allows the customer to utilize wide-format printers that they already have to create an all-in-one scan-print-copy system. With over 550 printers supported by Paradigm’s
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Re: The Cleansing

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Trippin' - The position was filled by a DSM that formerly supported IKON. Correct? Yes. Not many Savin Dealers will appreciate that fact. Oh by the way, the former Savin Brand Manager that was spirited out of the company in quick fashion was #1 (highest percent of revenue plan) in the United States for the 1st QTR of FY2009, for all Ricoh, Savin, and Lanier Brand Managers. Correct? Yes. As Ricoh shrinks the talent pool and fills positions with IKON personnel (or those who just recently
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Lexmark builds on unique RFID solution with award-winning monochrome lasers

: Faster printing of RFID label media up to 20 pages per minute in RFID mode RFID tags can be placed either horizontally or vertically on the print media A broad range of media support from 5 inches x 7 inches to 8.5 inches x 14 inches Lexmark's RFID UHF solution has the radio and antenna built directly into the printer option, so customers who already own a Lexmark T654 printer can leverage their current Lexmark investment and easily upgrade their T654 into an RFID-enabled device. Customers who don
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RISO, INC. ANNOUNCES OPENING OF BOSTON BRANCH

of production inkjet printers, digital duplicators, and supplies. RISO, Inc. sells high-speed color and monochrome printing solutions throughout the Americas. RISO provides fast and affordable full color digital printers for everyday communications, at speeds of up to 150 pages per minute. Its line of digital duplicators includes one and two-color systems that reliably produce millions of copies, are environmentally friendly, and are easy and inexpensive to use. Launched throughout North
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Re: The Cleansing

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You are incorrect. The assignment was made from within Ricoh. Let's play "Can you correct your previous statements and retract your prediction?"
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Re: The Cleansing

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Trip - Here you go, for all the world to see. Let me know if you want to know the three options that the Savin Brand Manager was given.
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Re: Canon and Konica-Minolta actions

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I had posted some published Canon information a few months ago and they are dropping their drawers to move current Inventory (since they lost IKON distribution) so they can launch the new Canon line next month.
-=Good Selling=-
 
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This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago (Last Week of July 2014)

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Yesterday marked the end of the month for me. Thus we have seven months in the books and so far 2019 has been awesome.  August brings us those "dog days" of summer and many objections due to vacations, not enough time, get back to me after Labor Day or you can't get anyone to respond. I get it, and I've adjusted my habits over the years. August needs to be one of the biggest prospecting months in the year. The time you spend prospecting in August will pay HUGE dividends moving into the last quarter.  Yes, we are measured by our month to month sales, but we're also measured on our quarters and year end.  Ours is not a thoroughbred horse race each month. It's not about who gets there the fasted. It's more about the strategic month, the strategic quarter and the ability have a plan in place to get you where you want to be.

Enjoy these threads from 5 years ago this week!

Loffler Companies Introduces New Konica Minolta bizhub PRESS C1085/C1100 and Canon imagePRESS C800/C700 Devices

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(PRWEB) July 30, 2014 Loffler Companies, the leading business technology and services provider in the upper Midwest, is pleased to announce new production printing machines from Konica Minolta and Canon to help busy work places print faster, smarter and better. With blazing 100 page-per-minute output speed in brilliant color, the Konica Minolta bizhub PRESS C1100 color press raises the bar in digital productivity, saves space on the production floor and saves time and labor costs with simple
Blog Post

This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of July 2004

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on the site here I can't find it. I have a shot at beating Kyocera and canon . Please reply Thank you. Aficio 2232 - 2238C 7/22/04 9:06 PM Topic by Guest manufacturer amassing an 85% market share in 2003. Infosource also reports that Ricoh held a 26.3% overall market share for black and white devices in 2003 to maintain the number one position over second and third placed rivals Canon and Sharp . In addition Sharp Adds Unique Advanced Finishing 7/19/04 6:37 PM Topic by Guest Sharp Adds
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Konica Minolta Receives 6 Buyers Lab 2014 Summer Picks

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RAMSEY, NJ, Jul 24, 2014 (Marketwired via COMTEX) -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that Buyers Laboratory LLC (BLI) has awarded Konica Minolta six 2014 Summer Picks for its bizhub series of multifunctional peripherals (MFP) and its PageScope mobile application. The Company has been awarded three Summer Picks in the A3 monochrome category, two Summer Picks in the A4 monochrome category, and one pick in the mobile print application category. The
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RICOH BRINGS ‘CLOUD PRINT’ TO BUSINESS-CLASS MFPS

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Malvern, PA, July 28, 2014 - Print servers can cost an organization thousands of dollars to buy and manage, but in 2014, they’re not always necessary. Just print through the cloud. That’s why Ricoh Americas Corporation today announced the release of an application that will make its business-class printers and multifunction products (MFPs) Google Cloud Print Ready. With the Ricoh App for Google Cloud Print web printing services, organizations can print from smartphones, tablets, laptops and
Blog Post

5 Reasons Why I Like Print Audit Best Over PaperCut

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Print4Pay Hotel members that helped me with this! Also, yes, Print Audit is a sponsor the Print4Pay Hotel. However, from someone who owned a copier dealership for 12 years, and33 years of down the street sales allows me the see the value of Print Audit Premier. -=Good Selling=-
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Canon U.S.A. Expands imagePROGRAF Lineup with Six New Models Featuring Faster Print Speeds and More Intuitive Software Options Than Predecessor Models

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24-inch printers now also come standard with a Flat Stacker/Basket that provides the capability to neatly stack up to 20, 24 x 36 inch plain paper prints. Simple, Intuitive Software Addressing the needs of a diverse range of users, Canon's Direct Print Share 2.0 software is a downloadable cloud portal solution for expanding printing workflows. This software empowers users to view, share and print a variety of files, including PDF, TIFF, JPEG and HP-GL/2 formats, from virtually anywhere. Users can
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TerraSky Inc. Forms a Relationship with Canon Information and Imaging Solutions, Inc., to Expand the Portfolio of Cloud-Based Offerings with Canon’s Forms and Print Services

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." Canon’s Forms and Print Services for Salesforce allows users to create and print sophisticated, professional looking documents, such as sales reports, quotes, proposals, invoices and purchase orders, from data across the applications on the Salesforce1 platform. The PDF documentscan be generated effortlessly right from the cloud, even with a mobile device, and then printed on-the-go, at any FedEx Office location in theUnited States. TerraSky's history of working with complex enterprise customers
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Seminole Office Solutions becomes Ricoh Certified Services Provider through CHAMPS program

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Scouts to name a few. For more information about Seminole Office Solutions, visit http://www.sosfla.com | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD). The majority of the
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Welcome Back!

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July 28, 2014 A little over 3 years a go we lost an account to a Global (Xerox) Branch selling Konica Minolta. It was a school that by all accounts they said that we were doing a good job supporting the equipment, and that our Canon equipment had run well. I think part of the problem was they asked us to include in the bid a price for a Document Management system with an AP Workflow. Our price was about $10K higher than the Global quote. Which I think pissed them off and made them think we were
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Grohe Improves How Work Gets Done; Cuts Costs with Xerox Managed Print Services

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, the Netherlands, Austria, Portugal and Switzerland, Xeroxdelivers print behavior analysis, IT infrastructure planning and implementation, device maintenance and proactive supplies replacement. To keep information protected, Xerox’s secure print feature requires employee badges to be swiped to copy or access printed documents. Grohedecreased print volumes and related costs as unnecessary printouts areavoided or deleted after an extended period of time. The company alsoreduced help-desk calls by
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Konica Minolta Releases Automated Workflow Solution for Financial Documents

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RAMSEY, NJ - Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ) today announces a new automated workflow solution to help financial providers securely capture, process, and distribute financial documents with ease while meeting regulatory demands. Part of Konica Minolta's EnvisionIT Finance solution portfolio, Dispatcher Phoenix Finance helps banks, financial institutions and accounting departments streamline paper-based document processes to reduce costs, increase efficiency
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Its Time For A Print Audit

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automatically), and it connects and is ready to go. Merrily print away. When toner or a printer cartridge is needed order it through the approved office supply company and make the change. If there are 10 or 20 printers that get connected this way, the costs associated with operation can really quickly escalate. Unfortunately, unless a true print audit is done no one will identify that these costs are even occurring. read more here
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New SmarTech Report Projects that 3D Printing to Generate $1.4 billion in Plastics Sales in 2019

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July 31, 2014 According to " Plastics In 3D Printing Markets: A Ten-Year Opportunity Forecast ," a new report from the industry analysts SmarTech Markets Publishing, the market for polymers used in 3D printing has already reached $310 million and will grow to $1.4 billion by 2019. With a rapidly growing user base in the consumer and professional market, SmarTech believes that high value-added plastic materials used by 3D printers represent a high-margin opportunity for materials companies
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Epson Enhances Managed Print Service Offerings through Validated Device Support Status with ECi FMAudit(R) Software

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LONG BEACH, Calif., July 30, 2014 /PRNewswire/ -- Epson America today announced its WorkForce(R) Pro business printers have achieved validated device support status with ECi FMAudit(R) software, a leading provider of innovative Managed Print Services (MPS) technologies. Epson's validated device support status with FMAudit enables extensive access, data monitoring and collection to streamline MPS deployments. Together, Epson and FMAudit deliver a powerful solution for IT network professionals
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WOODHULL BECOMES RICOH CERTIFIED SERVICES PROVIDER THROUGH CHAMPS PROGRAM

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Malvern, PA, July 31, 2014 - Ricoh Americas Corporation today announced that Woodhull has been officially confirmed as a Ricoh Certified Production Printing Professional Services Provider through Ricoh’s CHAMPS program for dealer transformation. Individual workstyles continue to quickly evolve in today’s dynamic work environment, and as a result Ricoh is focused on information mobility: helping workers at organizations of all sizes access relevant information from anywhere and at any time to
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RICOH AMERICAS CORPORATION RECEIVES EMC GLOBAL INNOVATION AWARD FOR GOVERNMENT WORKFLOW SOLUTION

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enable citizens to review and print government documents such as deeds, taxes, bills. “As information grows exponentially, innovation in enterprise content management becomes critical to the health and growth of organizations around the globe,” said Karthik Manimozhi, Head of Worldwide Alliances and Channel Sales, EMC's Information Intelligence Group. “Ricoh is not only being recognized as an innovator and valued partner, but as a company bringing significant business value to our customers.” The
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Nikec Solutions upgrades its file sharing software to heighten document security and control

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30th July 2014 - Building on the success of the previous release, the latest enhancements provide heightened security to enhance information integrity and help firms meet data protection regulations. Among the new features, Nikec Docstore offers audit trail capabilities, improved activity reporting on users and/or files and integration with Document Management Systems (DMS), Active Directory and Outlook. It also offers users superior control when sharing files and folders internally or with
Member

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Toshiba e-STUDIO306LP/RD30 Reduces Paper Consumption in Governmental Office

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TOKYO--(BUSINESS WIRE)--July 31, 2014-- Toshiba TEC (TOKYO:6588), a global leader in printing, imaging solutions and services, introduced the world's first eco-friendly MFP system to the governmental offices - Shiga Prefectural Office, Japan. The ground-breaking MFP system was consciously designed to be environmentally friendly. It consists of the e-STUDIO306LP which prints the document in an erasable blue toner, and the e-STUDIO RD30 which erases the identifiable print from paper. At the same
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Tinkerine and PrinterWorks Partner to Launch Nationwide Managed 3D Print Services

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Managed Print Services. From consulting services, to procurement and installation, to total outsourced solutions, PrinterWorks is unique in its ability to support large and diverse fleets of printers, copiers, scanners, MFP's and fax machines. PrinterWorks holds sales and service authorizations from all major printer equipment manufacturers and has forged unique partnerships with the largest printer services organizations in Canada. Contact: Stefano Walker Vice President Sales Marketing swalker
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Bend Mapping Scanning Sales Grow by 50% with Contex HD iFLEX Scanner

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scanning area. Though the HD iFLEX has an A2/C-size footprint, Contex's Nextimage scanning software allows the device to capture an A1/D-size original. The hardware scans the image area in just four seconds, and its camera provides a full 600 x 600 optical resolution. Bend Mapping staffers can easily connect the HD iFLEX to any one of its five wide-format printers. A case study ofBend Mapping and the HD iFLEXis available at Contex's website. For more information, contact salesamericas@contex.com
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Global Engineering Firm Invests More Than $700,000 In A Kofax Accounts Payable Automation Solution

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capture and processing of invoices and provide advanced analytics to monitor and meet internal key performance indicators (KPIs). By deploying the Kofax solution, the organization was able to bring invoice processing in-house to better manage and control costs, improve the quality and security of the data captured, and reduce processing times. The customer estimates it will achieve a 25% cost savings by not outsourcing. “Outsourcing business processes such as accounts payable can be cost
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Middlebury saved $2,500 by joining cooperative to buy map copier

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MIDDLEBURY -- Larry Hutvagner, Middlebury's chief financial officer, saved the town close to $2,500 on a new map copier for the Town Clerk's Office by joining a cooperative with the state of Texas. A salesman for Konica Minolta Business Solutions, which produces the copier, suggested that the town sign the Interlocal Cooperation contract for information resources technologies [--] joining the cooperative for free [--] then benefiting from the lowest bid Texas received on copiers. Hutvagner said
Member

Blog Post

ONE Awesome Way to Seperate Yourself From Other Copier Reps!

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I've been chomping at the bit to write this blog. Picture this, there are three sales people from three different dealers, all of have secured an appointment with theDecision Makerto replace the aging copier. All three have the same level of tenure and experience, all three are offering a different brand of copier, all three bring a full color brochure. They all tout how good the service is, how amazing the support is, and that their systems are so much more reliable than the existing system
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Stratasys Objet30 OrthoDesk 3D Printer Selected by IDT Magazine as a Top-10 Technology Product for 2014

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MINNEAPOLIS REHOVOT, Israel, Jul 29, 2014 (BUSINESS WIRE) -- StratasysLtd. , aleading global provider of 3D printingand additive manufacturing solutions, today announced the Objet30OrthoDesk 3D Printer was selected as the top-10 technology productfor 2014 by the readers of Inside Dental Technology (IDT) magazine. The top-10 list, featured in the July issue, was compiled by IDT’s reader service card data. Each product was assigned a number to accurately track interest from print and digital
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New Middletown schools copiers contract means big savings for district

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MIDDLETOWN The school board is seeking a second capital lease agreement to cut costs on the district’s copiers, projecting five-figure savings every year. The city signed the first of two leases a year ago, although the payments on the contract come from the district’s budget. The board entered into negotiations for the leases in order to consolidate its dozens of contracts for different copiers – 30 agreements for 68 machines – and to upgrade its hardware. more here
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New Ricoh/Xante Envelope Press

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Has anyone sold one of these yet?  Are they available?   Lot's of questions here and can't find nothing more than a brochure (xante) and pricing.   Thanx   Art
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Re: 5 Reasons Why I Like Print Audit Best Over PaperCut

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I do like the control that the dealer has with Print Audit as well as the pre-sale MPS tools if you are one of their Premier dealers. But, turning on various rules in PaperCut is MUCH easier than in Print Audit/PCS Director or other similar products in our industry. Additionally, it works extremely well in environments in which Mac workstations are present, their embedded (PaperCut MF) software works with most product lines which makes it easy to integrate if a client has a mixed environment.
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BTA Southeast & IBPI Partner to Host Consecutive Events

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. Since 1987, the organization has built an outstanding reputation based upon bringing tremendous buying power to its dealer members. IBPI’s membership is composed of more than 350 independent commercial copy, print and IT dealers located throughout the United States. Its members, which have a combined annual sales volume in excess of $4.3 billion, sell and service all OEM copier/MFPs and print devices, along with providing managed print and managed network services. For more information, visit www
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DocuWare and Objectif Lune Announce Connector

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For Immediate Release DocuWare and Objectif Lune Announce Connector New Windsor NY, July 24, 2014 – Industry leaders, DocuWare, in the Document Management field and Objectif Lune, providing variable data printing solutions, are proud to announce the release of a new connector within the PlanetPress Workflow Tool integrating their two powerful solutions. The free connector allows for easy document routing through PlanetPress directly to a DocuWare system. The functionality of the recently
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InnoMark Communications Targeting Efficiency in Comprehensive Production with EFI Radius Software

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Business Intelligence module will be an important feature ,” said Roberts, “ because it will give us the big picture information we need to track down trends .” With its robust technology for planning and managing nearly every converting, die-cutting, laminating, folding and gluing process, EFI Radius is the leading business software for the package printing industry. Those comprehensive features can provide substantial benefits for InnoMark – a leading print, fabrication and fulfillment provider
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Transforming Price into Value for Your Services

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Portable High-Volume Production Scanners Make It Easy For Document Management Service Bureaus To Bring On-Site Scanning To Clients

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reflect different results. Image Data’s three KODAK i5800 Scanners run at speeds comparable to other, more expensive scanners, and deliver overall faster throughput at higher dpi and color settings. In general, more customers are asking for color and higher dpi scans in order to assure record output maintains outstanding detail, printing quality (when needed), and photo reproduction. “The i5800 Scanners are significantly more affordable compared to our previous high-volume units, with list prices
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Copier Reps Can Pay it Forward Also

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Just a few days ago, I attended a webinar from GE. The theme of the webinar was to inform GE partners more about social selling techniques. Since I'm an avid fan of social media, I thought the time would be well spent to hear what Mike Kunkle had to say. Hey, you can always teach and old dog new tricks right? Or, is it, that you can't teach and old dog new tricks. Well, screw it, I sure leaned an awesome technique and I'm an OLD DOG! Mike was an awesome presenter! Much of the information that
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5 Reasons Why Cold Calling is NOT Dead

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good at honing their sales skills. Now, do any of us enjoy looking at a client in our database, recognizing that you've called them for four years and you've gained no ground in getting through to the Decision Maker? Yeah, just what I thought, the answer is NO! However, you can make cold calling fun! What I do, is to put on my ultra happy as every to call you mode. Through the tone of my voice, I'm projecting that I'm delighted that I 've called XYZ company. I then ask if the person I'm speaking
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Meet the Constitution legal brochure.docx

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Re: RICOH BRINGS ‘CLOUD PRINT’ TO BUSINESS-CLASS MFPS

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Ricoh would try to charge for this. In my opinion, this should be included as a firmware update that brings additional value to the client potentially helps Ricoh and its dealers capture more prints from mobile devices. I do like the idea of Ricoh starting to offer additional features via firmware installation (chargeable or not). If they truly want to be a Services-led organization, we should be able to add features like this or OCR to products across the line. It's ridiculous that if we have
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Re: The Death of the 48, 60 and 66 Month Lease

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daily basis (leasing/banking is very paper intensive), many of our machines work just fine even though they are older than 3 years. During my tenure at this company, our machines are kept from 3-7 years depending on the needs of the users. From a dealership perspective - I have sat in on many training sessions and the industry experts have shown dealers that the most profitable term for the company (not the sales rep) is the 60 month lease.
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Re: The Death of the 48, 60 and 66 Month Lease

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A mandate like that would drastically increase the monthly budget of non-profits and other cost-conscious organizations. The right lease term for a client isn't up to us as salespeople; it's up to the client. Meeting their needs (not setting yourself up to churn your base) should be the priority when discussing lease term options with a client. Some companies want the latest greatest technology and are fine paying more over a shorter term to have that luxury. Others don't care about that so
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The Death of the 48, 60 and 66 Month Lease

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Technology is changing so quickly and 5 years is a long time to wait for contracts to expire... Do any of you feel the industry would benefit from a government law that prohibited lease contracts on multifunctional printers to be no longer than 36 months in length? On the other side, do any of you strictly use shorter lease terms in order to flip your base customers quicker? Cheers!
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The Labeltape Group Installs Epson SurePress to Deliver Short-Run Solution with High Color Quality to Broad Range of Customers

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July 23, 2014 -- LONG BEACH, Calif. , July 23, 2014 /PRNewswire/ -- Epson America , Inc. today announced that The Labeltape Group, Inc. has purchased and installed the Epson SurePress L-4033AW for its label printing services. The Labeltape Group owns and operates two label printing companies Labeltape in Caledonia, Mich. and A-Flex Label in Willowbrook, Ill. The Epson SurePress is installed at the A-Flex facility, producing labels for both locations that serve a broad range of markets
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Masergy Featured in CRN's Annual Network Connectivity Services Partner Program Guide

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solution providers to locate vendors offering complementary connectivity solutions and services. Masergy's partners include value-added resellers, master agents, OEMs, systems integrators, independent consultants, and more. The company recently announced its new Platinum and Gold partners for FY15 in its Global Partner Program . The Platinum and Gold partner status is based on sales performance for Fiscal Year 2014 which ended June 30, 2014. Masergy continues to offer an exceptional experience
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Newest-version EFI Fiery proServer Creates a 7X Speed Improvement in Inkjet Graphics File Processing

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- to superwide-format inkjet printers. It features the Fiery Accelerated System Technology (FAST) RIP, which processes PDF files up to seven times faster than before. More than a RIP, the proServer provides a high-performance color management workflow, supports FOGRA PSD Print Check and is compatible with more than 540 printers from numerous major manufacturers. “Fiery proServer 6 is a truly innovative addition to the world of wide- and superwide-format printing ,” said John Henze, vice
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Re: ONE Awesome Way to Seperate Yourself From Other Copier Reps!

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Have been vendor neutral for years. Avoids customer objections and has good control of sales track. Makes process a little easier..
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Re: New Products

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Production is partnering with Xante on their Ricoh engined envelope press. I think it uses a SP C831 and the system looks solid. Rumors have new Color production coming soon.
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Re: Scan to Hosted Exchange

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I'm playing Monday morning quarterback so take this with a grain of salt and know that I am not perfect and have made many mistakes like this in the past and still continue todo sofrom time to time. I know the customer is always right, but sometimes you have to take back the posture. In hind sight, maybe you should have said we will come onsite once we have the mail server settings. Remember, even in sales sometimes you have to say No! It seems the issue you are dealing with is because the IT
-=Good Selling=-
 
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