MFP Copier Blog
A Funny Thing Happened on the Way to the Memorial Service for Mr. Fax
A Funny Thing Happened on the Way to the Memorial Service for Mr. Fax
The alleged deceased didn’t show up. Cousin family members, Freddy FaxMachine, Sally Server and Mabel MFP-Board were present but obviously in ill health. What was truly amazing was the number of business associates that were in attendance, all commiserating on how they hoped a younger, more robust family member would assume the business with more current technology since these businesses still had a need for a fax capability due to security and compliance regulations but expressed frustration that the cost and archaic technology were a nuisance. It was really amazing, this gathering of all of the businesses Mr. Fax had touched in his long career: Government, Finance, Medical, Dental, Insurance, Hospitality, and others varied and numerous.
Suddenly in the back of the room a mystery couple appeared and introduced themselves as immediate family ready to assume the burden of responsibility to satisfy the long-term business partners with a new and more efficient capability. Now Mr. Fax’s old drinking buddy, Albert Analog, said “so what, the old stuff still works and is not that important, so just put up with it as long as there is a need”. Well, said Harry HIPAA, the person who always shows up at the wrong place and wrong time, “you will be sorry when big brother shows up”. And then chimes in Billy B. “That’s a fact and when someone asks about PCI and BAA compliance, you’ll be scrambling”. Naturally everyone cringed when hearing dreaded Three Letter Acronyms (TLA’s) so an explanation was in order: “It’s similar to having a contractor’s license to build a house, PCI is the government mandated certification for handling privacy with personal information and BAA is the necessary Business Associates Agreement between a contractor and a healthcare provider in the medical industry.
So, the mystery couple announced: “Mr. Fax is really not deceased, he has retired to the warm climes and is relaxing and watching the clouds.”
Now the event turned from a dour gathering to a celebration of new life and opportunity. The mystery couple introduced themselves as the representatives of a company named Upland InterFAX, one of a number of companies that provide cloud based fax and this one with a significant presence in dozens of countries around the world but surprisingly not that well known. So the question from the cousins, (attempting to diminish the attention of the crowd) was “so it’s not a big deal, who uses this anyway?” After a pause the InterFAX couple simply stated “We are not the only people in this business but certainly one of the most advanced and reliable and our business alone is processing more than 350 Million pages of incoming/outgoing FAX each year for more than 135,000 registered accounts and, oh by the way, the business has been growing in double digits year after year and projected by industry experts to continue this path”. The total for the entire industry?
Now the party took its final turn with a toast to the newly discovered family friends. And the general question throughout the event was where can I license this today? The ones really clamoring were the local copier/printer solutions company, the IT services company and a telecom business consultant asking: “how do I get into this business”?.
Not a bad ending to an expected dismal gathering.
Just a note for everyone. This blog is from my good friend John Hewitt. John is now the Business Development Director at Upland Internet FAX.
City of Houston Rebuilds with Contex Large-Format Scanners
2017’s Hurricane Harvey was one of the costliest tropical storms ever to hit the U.S. But the city of Houston is rebuilding, and like every city and small town across the U.S., the Houston Permitting Center plays an important role in building safety and infrastructure planning. With each new rebuild or remodel, city staff reviews the project drawings and maps — submitted by landowners, architects, engineers, and contractors — to ensure the projects meet the city’s building code regulations and infrastructure design requirements.
CHALLENGE
What makes the city of Houston different from most cities is its sheer size, scope, and diversity. Houston is the 4th largest city in the United States by population, the eighth largest in miles, and the most culturally rich with more than 140 spoken languages. The city’s Permitting Center was already one of the busiest in the nation. Now in disaster recovery, the city is processing building permits at rates never before imagined.
On average, the Permitting Center’s imaging team receives around 40-50 building construction projects per day and about 30 infrastructure projects per week, each of which can include anywhere from 2 to more than 1500 drawings and maps, depending on the size and scope of the build. Unlike the building projects, which are on paper, the infrastructure projects are on mylar.
SOLUTION
The city of Houston implemented a Contex IQ Quattro large-format scanner to scan maps and drawings up to 44” wide. Its speed, quality, and reliability enable the staffers to process the high volume of documents that come into the Center. Expedited projects are easily facilitated thanks to the IQ Quattro’s four-second scanning, and CIS technologies, which deliver high-quality results. The Nextimage scanning software also gives a boost to productivity by automatically removing shadows caused by creases and folds. If a document is old or faded, the Center staffers can easily manipulate settings as needed to further improve imaging results.
The Center processes mostly 24”×36” documents. Occasionally, staffers may receive documents that are 18”×24” or 36”×40”. These plans are easily accommodated, simply by changing the orientation of the documents.
RESULTS
Although the city of Houston accepts online plan submissions, most customers submit hard-copy plans to the Permitting Center. Two sets of plans are required for the review process. Once the plans are approved and stamped, one set is kept by the city to be archived and the other set is returned to the customer to be kept on the job site for inspections.
As the city of Houston rebuilds itself, the Contex scanner is a vital tool to speeding the recovery. The Contex IQ Quattro large-format scanner is an investment that the city of Houston can benefit from for years to come. From speed and reliability to image quality and performance, the IQ Quattro exceeds expectations.
Humans are increasingly becoming Digital
"The human's experiences will determine where they are comfortable, and more and more humans are finding great comfort in that growing intersection between the digital and physical worlds."
Those who follow me understand my passion for what I describe as the Intersection between the Digital and Physical Worlds. Wanted to share some thoughts on that intersection.
Technology is the driving force of innovation, and innovation is the driving force enhancing life. The things accomplished by technology today have not only prolonged human life; technology has made life more enjoyable.
The intersection between the digital and physical world is always under construction, widening its lanes to accommodate more human traffic. Our interactions are conducted more and more in the digital world, creating a digital universe; a universe consuming much of the human social time once spent in the physical world.
This new universe is a remarkable place for many of its increasing visitors. Of, course it is also a place which can be threatening, misunderstood, and still seems un-comprehendible for those without technology, or those who refuse to explore the unknown.
Humans live through behaviors and behaviors can change through a forced change or an agreeable change. Will Future technologies control more of one's behaviors? I would conclude, yes. In the future technology will guide the human in ways many of today's humans would find un-comprehendible, offensive, and too controlling.
Will technology, over time, change its human companion's minds to be more accepting of its powers? Today humans control the technology relationship. However, technology is quickly gaining more control. As technology continues making life more comfortable, the human benefactors will continue to welcome more technology.
As past futures proved many things once thought disagreeable somehow became agreeable.
As the human and its technologies become closer companions, humans will concede things to technology which today are unimaginable. It's essential to welcome the opportunities to explore these new technologies and maintain open minds to what we discover. The future is closer to the present than ever in history and the powers of technology have connected the world in ways only science fiction comprehended just a decade ago.
This massive human collaborative of flowing information has changed the world. Anyone with a spark of curiosity can create flames of knowledge. The availability of educating one on any subject is unlimited. In the past Kings and Queens controlled the worlds knowledge and used that knowledge to control the world. Today knowledge is in the hands of all those who decide to explore the wonders of the intersection between the digital and physical worlds.
Those who constantly look for absolutes will miss the excitement of the unknown and the unknown is getting easier to find for those looking.
We must all remember that someday, the intersection between the digital and physical world will be traveled by all. The human and its technologies are indeed becoming more connected.
Ray Stasieczko
If you wish to connect, here on LinkedIn send an invite, and I welcome all to subscribe to my YouTube Channel https://www.youtube.com/channe...A?view_as=subscriber
Sales Professionals Are Both Near And Far Sighted, Are You?
“If you work just for money, you’ll never make it. But if you love what you are doing and put the customer first, success will be yours.”
Ray Kroc
Why is it that many in sales move on from a potential opportunity if it doesn’t fit within the 30 to 60 day sales window? It’s this transactional mindset that’s killing the profession.
You see if one wants to have an ever flowing sales funnel one must have an ever flowing relationship funnel.
Meaningful and credible relationships do matter. If you don’t believe me then go ask your clients what they value.
Short term thinking is squashing the sales profession
With a short-term sales mind, you're always chasing 'the deal' trying to get through the month. I know you get what I'm throwing at you. Many of you have tons of hustle, grit and determination, however; your plan and the viscous cycle starts over again on the first of every month.
A long-term sales mindset goes well outside of the monthly goal. It focuses on establishing meaningful and high referring relationships that help you to consistently produce month-over-month.
If you want to have an ever-flowing sales funnel you must invest in building an ever-flowing relationship funnel
If you’re running around trying to find the sales deal for the here and now, I’m going to ask you to stop and think about the longevity this has and the mental punishment you’re putting yourself through. It’s the sales professionals who marry the short term, medium term and long term sales opportunities that win the sales war.
CONSISTENCY, IT'S AT THE CORE
Consistency, it's an enormous word. This differentiates the successful from the unsuccessful and the professionals from the reps.
Unfortunately...
"Salespeople today are consistently inconsistent"
Many of you struggle with staying consistent over the long-term because so much of the focus is placed on the short term.
If you don’t get immediate results from your actions, you move on looking for the next needle in the sales haystack. One can point the finger directly at management for fostering this short term behavior.
Many find it difficult to stay consistent because there are just too many distractions. Salespeople are simply not focused, committed nor disciplined enough to stick with something in the short-term for long-term results.
"Just stop the excuses and get to work!"
There are no quick results and no silver bullet moments when it comes to a commitment to consistency. Consistency, it's all about making incremental improvements over time. The results you're after will eventually come, however; they'll come over an extended period of time when you commit to consistency.
The right activity + enhancing the skill set + daily habits = sales success
SHORT OR FAR SIGHTED VISION?
We all want short term results. We must hit our numbers. Many of you get whacked over the head for 30 day and quarterly results but how many of you have a long term vision when it comes to prospecting?
Shortsightedness keeps you from seeing the big picture. It makes you focus on the wrong thing.
Sure, you'll find an opportunity when the ball rests on the one yard line or when the opportunity sits inside the red zone but let's not discount the long term vision. A vast majority of conversations when prospecting will not fit into a short term window but will be there someday.
What's in your relationship funnel?
I want you to think about all the lost opportunities you let slip by you because it didn't fit into your 30 to 60 sales window.
ATTENTION ALL THOSE IN SALES AND MANAGEMENT
To enhance your vision and to gain an understanding of how this is all applied, you must make a commitment to yourself to develop credible, meaningful and AUTHENTICrelationships.
With your short sighted behaviors, people (your clients/prospects) see your hidden agenda all over your face. The have an instinctive skill set that smells commission breath immediately upon opening your mouth. What they do appreciate is authenticity and honesty.
Sales professionals understand that harvesting relationships matters. They've internalized and realized in order to grow relationships it must be done with honesty, integrity, trust and heart.
Trust takes time
Relationships based on trust and credibility can't be rushed. With short sighted vision it's difficult to grow and nurture meaningful relationships.
THE ONE THING!
What is the one thing sales professionals do every day?
You see I’m on crusade to bring back sincerity, substance and heart to the sales profession. Many and I mean have drifted off path. Whether you’re in leadership, management or in sales… I encourage you to think about the one thing.
What’s the one thing you can bring that will set you apart?
Here’s a little secret, it’s your heart!
In a world full of self-interested salespeople who look at prospects as dollar signs, an authentic sales professional stands out like a shining star.
I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.
Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.
You can find more material inside Selling From The Heart.
In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.
I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter and on my podcast by clicking on Selling from the Heart.
MSP & MSSP Industry Notes for August 18th, 2019
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MSP & MSSP Industry Notes
August 17th 2019
Charlotte-Based Managed IT Services Provider Expands to Raleigh-Durham-Chapel Hill Area with ...
- Sterling Technology Solutions based in Charlotte, NC, and founder in 2002 by Tom Blanchard CEO
- Offers managed IT services, email migration services, IT security, backups, server management and consulting
- New branch office to be located at 900 Park Offices Drive, Raleigh, NC
Texas Systems Group Named to List of 501 Top IT Managed Service Providers in the World
- Established in 2002, Texas Systems Group operates in Austin, Texas and provides managed IT, private cloud hosting, IT project services along with telecom/VOIP
- Earned slot on Channel Futures list of top 501 IT MSPs worldwide
- Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa, the international business intelligence, academic publishing, knowledge and events group. Informa serves commercial, professional and academic communities, helping them connect and learn, and creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster.
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NTT DATA Becomes a Microsoft Azure Expert Managed Service Provider
- NTT DATA Services is a division of NTT DATA Corporation, operates out of Plano, Texas
- Recognized as a Microsoft Azure Expert Services Provider
- NTT DATA Corporation operates in more than 50 countries and provides IT services for more than 120,000 professionals
Global Convergence, Inc. Ranked #167 on Top 500
- Business Observer Top 500 is a comprehensive list of Gulf Coast companies that spans nine counties (Tampa to Naples, Florida)
- Global provides global Managed IT Lifecycle services and solutions
- Global Convergence homes is Oldsmar, Florida
Avocette Technologies Receives MSPCV Certification
- Located in New Westminster, British Columbia (Canada) complete MSPAlliance’s MSP Verification Program
- MSPAlliance is a global industry association and accrediting body for the Cyber Security, Cloud Computing and Managed Services Provider (MSP) industry. Established in 2000 with the objective of helping MSPs become better MSPs
- Avocette Technologies Inc., founded in 1977 and provides cloud solutions, and consulting in Canada and the United States
Midnight Blue Ranked Among World's Most Elite 501 Managed Service Providers
- Midnight Blue based in Robinson Township, PA., provides technology, managed services and solutions for SMB businesses throughout SW Pennsylvania
- Midnight Blue founded in 2005
- Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa, the international business intelligence, academic publishing, knowledge and events group. Informa serves commercial, professional and academic communities, helping them connect and learn, and creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster.
- Announces launch of Managed Wireless LAN for medium and larger enterprise businesses
- Based in Norwalk, Connecticut. Offers communication solutions to small., medium and enterprise businesses
Presidio, Inc. (PSDO) Agrees to Be Acquired by BC Partners for $2.1B
- Enters into agreement for all-cash transaction with BC Partners
- BC Partners is a private equity firm specializing in buyouts and acquisitions financing in Europe and the United States.
- BSC Partners founded in 1986
- Presidio offers design, development, deployment of secure IT infrastructures
QOS Networks is Named to Prestigious Inc. 5000 List of Fastest Growing Companies
- Provides SD-WAN managed network services in Southern California
- Last few years achieved triple digit growth, overall growth rate of 1417.9%
- 5000 = The most successful companies in America
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PICS Named to the 2019 Inc. 5000 List of Fastest-Growing Private Companies
- PICS logged three-year revenue growth of 64%
- The 2019 Inc. 5000 is ranked according to percentage revenue growth when comparing 2015 and 2018. To qualify, companies must have been founded and generating revenue by March 31, 2015. They had to be U.S.-based, privately held, for profit, and independent — not subsidiaries or divisions of other companies — as of Dec. 31, 2018.
- PICS in business for 25 years and provides business process automation with document management solution DocLib for QAD. Additionally operates managed services division PICS IT Tech. Headquarter in Mount Holly,NJ
Windstream Enterprise Offers Customer Migration Options With Avaya Cloud-based IP Solution
- Based in Little Rock, Arkansas and is a managed services provider
- Announces launch of Avaya IP Office which is a cloud-based Unified Communications as a Service (USaaS)
FireScope Signs Partner Agreement with DynTek Services, Inc. for North America
- DynTek a national systems integrator and risk management partner. Delivers IT consulting services, end-to-end IT solutions, managed IT services, and IT product sales
- FireScope a innovative SaaS based security, discovery, dependency mapping and performance monitoring software company helps Companies identify all of their technology assets, their inter-dependencies and maximize the business value of those assets.
- DynTek to distribute and resell FireScope products and services.
Velo IT Group Listed Among Top 501 Global Managed Service Providers by Channel Futures
- Velo IT Group based in Dallas, Texas
- Offers managed IT services, focus on small to mid-market companies. Also has locations in Texas and Louisiana
- Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa, the international business intelligence, academic publishing, knowledge and events group. Informa serves commercial, professional and academic communities, helping them connect and learn, and creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster.
Stratix Systems recognized by global solutions provider Datto
- Recognized by Datto for having the largest fleet of Datto devices in the United States
- Stratix has a history of 50 years, more than 130 IT professional and operates office in Wyomissing, Bethelehem, King of Prussia, York Pa and Edison, NJ. Headquarters located in Wyomissing, NJ
- Started business 50 years ago as a copier dealer
- Datto Datto is a global provider of IT solutions delivered by managed service providers. The award was presented at the DattoCon19 partner conference, which had 2,900 attendees from 24 countries.
SPK Earns Place on MSP 501 Ranking List of Top Managed Services Providers in the World
- SPK founded in 1997 and operates headquarter in Scotts Valley, California
- SPK offers Engineering-based IT solutions for product and software development teams
- Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa, the international business intelligence, academic publishing, knowledge and events group. Informa serves commercial, professional and academic communities, helping them connect and learn, and creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster.
PDF available below for download
This Week in the Copier Industry 15 Years Ago (Third Week of August 2004)
Enjoy these wonderful threads about the copiers industry from 15 years ago this week!
A Tricky Play for Investors
Its Us and Them!
Monk "e" Money w/Toner & Ink
Despite speculation, Xerox sees no retail push
Rioch Press Release
PAPER HAS ALWAYS BEEN A PART OF THE ....
Remember the 1035 Scanner/copier story?
Experience w/1035 scanning
Frustrated with Inventory Levels?
Increasing color profits?
High-Speed Copiers:
Weekly Factoid Copier Sales Discounts
EMC, IBM, Veritas,
Sell the Solution Contest Journal
Troubled Xerox
Xerox's Tech Revolution
What is Anne M up to these days?
Intel lauches Processors for Digital Copiers
Toshiba’s e-STUDIOTM KS-1000 Offers
Toshiba America Business Solutions Introduces The Newest Offering In Its Laser Fax Line – The E-Stud
Canon Introduces Superior Speed
Copiers Need Security, Too
Japan's largest office machine maker, said
WHAT OFFICE EQUIPMENT MANUFACTURERS EXPECT FROM THEIR DEALERS
Off & Running!
Auto Contract Printing from a 1045
Big X Inventors Hit Milestone
Canon U.S.A. Again Recognized for Certifying
Canon U.S.A. and eCopy Honored
CANON U.S.A. AND KPG ANNOUNCE
Court Rules Against Xerox
IKON Launches Document Efficiency At Work
IKON Reaches $1 Billion
Hospitals Move Toward Paperless Age
Toner Yields — Let's Get Real:
Toshiba America Business Solutions Unveils Encompass
That Heartbeat
Sucess Stories
Xerox Still Losing Cash!
Xerox Fourth-Quarter
Xerox Unveils New Document Technologies
Vision 2002
What You Need To Know
Why Are Parts So Hard To Get?
New Color Products from Canon
Merger.......Will it Work?
Panasonic Document Routing Software Expands Functionality, Enhances Network Scanning Option
Pilipuf-Grist Teams Up With Canon
Response Time
A Deal Killer!?
This Week in the Copier Industry 10 Years Ago (Third Week of August 2014)
Word on the street, at least here in NJ, is that Canon Direct is now offering their own 1Rate or Flat Rate lease maintenance program. In fact this one user is producing 30K per month for a Canon Advance 4551. More to come on this.
Enjoy these awesome threads from ten years ago this week!
Konica Minolta, CTWP Put Printing Technology to Work in "100 Percent Green" Office
"How to Increase Sales & Profits for Color Wide Format Print, Scan & Copy".
Canon salesperson does more than just sell copiers
Welcome to the Print4Pay Hotel Message Boards!
Welcome to the Print4Pay Hotel Message Boards!
Inkgard™ Software Reduces Printing Costs Up to 75%
Competing against the Xerox 4127 b/w production print system?
Konica Minolta Business Solutions (UK) has opened a new centre in the northwest of En
Specialist Printing Gets Response Using Xerox iGen4
EFI SOLUTIONS PASS RIGOROUS RICOH DEVELOPER PROGRAM COMPATIBILITY TESTING
Re: Canon IR 7105 or 7110vp
Re: New Products from Canon
Re: Another Ricoh Dealer Takes on Konica Minolta
Budget saving training more popular with staff at Xerox
Details on the finishers offered for the new Ricoh b/w production print models:
Xerox "Print 09"
Canon - News - Dealer Support
Canon U.S.A. and The National Center for Missing & Exploited Children Come Together t
Canon will introduce four new imagePROGRAF
Canon wins supplier status on the Procurement Scotland Framework
CIT Debt Sold to Widows Has Fine Print Pimco Resists
TWIC "This Week in Canon"
Xerox iGen4 to Drive Higher Response Rates
New Xerox Presses Meet Increased Demand for High-Quality Digital Colour
Print Audit "MIF" Review Webinar!
SalesServiceGuy
AlphaGraphics/Denver Adds the Canon imagePRESS C6000VP Digital Color Press to Their F
MFP Wars "Death of the A3 MFP"
Off the Clock
Re: Weekend Copier Notes from 08/16/09
Business Technology Group - Now Hiring Sales Professionals
Canon to streamline design, product data systems: report
CANON U.S.A. ACHIEVES NUMBER-ONE SPOT IN OVERALL U.S. COPIER MARKET SHARE IN 2008
Canon U.S.A. imageRUNNER Models Receive 'Technician Recommended' Designations From In
InfoPrint Solutions Company Launches InfoPrint Pro C900AFP Color Cutsheet Printer
Kyocera Adds Customizable Apps To Taskalfa MFPs
Kyocera Mita Corporation holds its second annual regional meeting in Amman
TWIX "This Week in Xerox"
Xerox Corp. expands into audio-visual
New Products from Canon
Managed Print Service for $9.95 a Year?
New White Paper on Selling Wide Format from Art
Message for All Members!
Panasonic Debuts High-Speed, Extreme-Value, Laser MFP Workhorse
SR
Re: Canon IR 7105 or 7110vp
Re: New Products from Canon
Re: New Products from Canon
Re: New Products from Canon
This Week in the Copier Industry 5 Years Ago (Third Week of August 2014)
Pretty exciting day for P4P Hotel today. I received our video for promoting the P4P Hotel over social media. I'll be uploading on YouTube in the next couple of days and will then post on a blog.
Enjoy these awesome threads from 5 years ago this week!