MFP Copier Blog
It’s The End of The Day With Ray! Talking with Industry Icon Ed McLaughlin
It’s The End of The Day With Ray! Carl’s Letter!!!
To Ricoh "What I Want for Christmas 2019"
I always like to start these Christmas blogs with a small story about Christmas tradition in other countries.
On Christmas Eve, children, especially boys, often go out singing 'kalanda' (carols) in the streets. They play drums and triangles as they sing. Sometimes they will also carry model boats decorated with nuts which are painted gold. Carrying a boat is a very old custom in the Greek Islands.
If the children sing well, they might be given money, as well things to eat like nuts, sweets and dried figs.
An old and very traditional decoration is a shallow wooden bowl with a piece of wire suspended across the rim. A sprig of basil wrapped around a wooden cross and hangs from the wire. Some water is kept in the bowl to keep the basil alive and fresh. Once a day someone, usually the mother of the family, dips the cross and basil into some holy water and uses it to sprinkle water in each room of the house. read the rest here
This blog will mark the twelfth blog that I've posted over the years for "What I Want for Christmas" from Ricoh. Over the years I've asked Ricoh to supply me with new products, and services that could help me sell more Ricoh stuff! That's all I want is some cool new stuff for Christmas.
Geesh, what do I want this year, hmmmm…..now some of these are replays from last years wishes, but if you don't ask you don't get! Thought I would also use some quotes from my fav Christmas movie. Can you guess?
To Ricoh "What I Want for Christmas 2019"
1. "Where do you think you're going? Nobody's leaving. Nobody's walking out on this fun, old-fashioned family Christmas. No, no. We're all in this together. It's been more than three years since the launch of the MP W6700/7100 & 8140, could I please get a refresh of these toner based wide format models! Kinda tough to upgrade clients to the same device coming off of a 3 year lease.
2. "You serious Clark?" I want a 36 inch color wide format MFP that uses color toner, and none of the wishy washy gel ink technology. More and more clients are want one wide format device that prints black and color!
3. "Can I refill your eggnog for you? Get you something to eat?" No, however 70/80/90 page a minute A4 MFP's would be an excellent present! But they would have to come with finishing capabilities and color would be awesome too!
4. "Surprised, Eddie?... If I woke up tomorrow with my head sewn to the carpet, I wouldn't be more surprised." Okay this one might be a tall task, you know the growth in industrial print is HUGE through 2025 right? Well, I'm hoping you can purchase Mimaki Engineering because they have some really cool grand wide format printers!
5. "Save the neck for me, Clark." Thanks so much for Ricoh ICE, but I'm really needing a social media app for the copiers. With all of the content I'm producing I could scan legacy documents, brochures and other stuff directly to Linkedin, Facebook, Instagram, Pinterest and really start creating an awesome branding campaign. I really getting tired of scanning to folder, saving the image and then uploading to social media. A scan2social media app would really be the best gift in the world!
6. "You ain't never seen a set on a dog like this one's got, Clark." Here's a great idea, how about built in embedded scanning software for indexing/metadata and folder search integration as standard feature in all of our copiers.
7. "Well, I'm gonna park the cars and get the luggage, and well, I'll be outside for the season." Leads, leads and more leads please!
8. "Hurry up, Clark. I'm freezing my baguettes off." Color Label Press would be really sweet. It would have to memjet waterfall print head and would have to be really fast and offer low cost per label. Do you think we can get one of these soon?
9. "Bend over and I'll show you." The ability to browse to any folder from the MFP, having this feature would surely increase sales and help in my efforts to get Presidents Club for 2015!!!
10. "Merry Christmas. Merry Christmas, Merry Christmas, Merry Christmas" Dagnabit, I've asked for this for quite some time and you've never listened. I want a wide format copier/printer/scanner with an automatic document feeder! It only has to hold 20 pages. If you can do it for fax machines you can surely make it for the wide formats.
Boy oh boy that's a lot of stuff to look for!
To Ricoh "What I Want for Christmas in 2018"
To Ricoh "What I Want for Christmas in 2017"
What I Want for Christmas from Ricoh 2016
What I Want for Christmas from Ricoh 2015
What I Want for Christmas from Ricoh 2014
What I Want for Christmas from Ricoh 2013
What I Want for Christmas from Ricoh 2012
What I Want for Christmas from Ricoh 2011
What I Want for Christmas from Ricoh 2008
What I Want for Christmas from Ricoh 2006
-=Good Selling=-
Why Don't You Have a Copier Technology Budget?
I was in the field today and was helping one of my clients figure out an issue with his desktop MFP. This client is also on the board of a non-profit organization that has a seven year old color A3 MFP. Yes Ray, they need 11x17!
Why do some clients have seven year old MFPs? It's because they made a purchase and can't come to grips with spending additional dollars to get a new MFP.
Thus, I told the story of WHY ninety percent of my clients lease their MFPs. In fact a little more than eighty percent lease for 60 months. One of the main reasons for leasing is that clients don't get trapped with old technology and rising maintenance and supply costs. You see once you purchase the MFP and let's say the purchase was $12K, you'll be hard pressed to purchase another one if there is no immediate ROI (return on investment). Thus the client gets "trapped" with out dated technology and rising maintenance & supply costs. In addition the risk of downtime increases year after year.
In this case there was not an immediate ROI to the client. The client will have to pay more this year. There are no WOW features that will make the case to retire the seven year old copier. The only driving factor is the cost....until I found out that the organization is considering purchasing a folding machine for 2020.
Okay, I've got a play here.
I know that a decent folding machine (one that doesn't suck) will cost around $3,000 plus you'll have to factor in a maintenance agreement or at least factor in some dollars for when the folder needs service (they always do).
With my A3 Color MFP I can add a multi-fold unit for about the half the price that the client would pay to add the standalone folder. Thus I did the math for them by amortizing the cost of the standalone folder over 5 years with a few more dollars thrown in for maintenance.
The monthly cost for the folder with maintenance over 5 years would be about $70 per month (figured $20 per month for service which is fair). I added that $70 per month to their current cost for the maintenance agreement on the old A3 color MFP. Well, there was my immediate ROI savings.
I had to produce everything as a monthly cost because there was still no way they were going to spend another $12K. But they were planning on spending at least $3k for the folding machine. That's $3K a top of their current annual cost for maintenance and supplies.
I took those numbers and showed the monthly cost of the folder, the maintenance on the folder and the monthly cost of service and supplies for the existing copier.
The next monthly number was the new copier with the folder and maintenance and supplies. Yes, my monthly number saved money and cash out of pocket.
Did I do a good enough job selling the lease? I'm not sure, but hoping to find out in the next couple of days.
-=Good Selling=-
ARCOA President George Hinkle at the Fore on Capitol Hill
By Michael Vosnos, ARCOA – Last month, ARCOA President George Hinkle was among a group of the nation’s recycling leaders who went to Capitol Hill to meet with Congressional leaders and Trump Administration officials. The group’s message to leaders was that while the nation’s industrial, commercial, and residential recycling infrastructure is strong, there are some key policy areas that require adjustment in order to yield larger economic, environmental, and strategic benefits.
The recycling industry in America today touches almost every aspect of life. Taken together, the industry has created over 500,000 jobs with $33.5 billion in wages and approximately $110 billion in economic output. American manufacturers have come to largely depend on recycled materials as a key resource stream and access to rare earth materials used in high tech products are a national strategic priority. Processing recycled materials requires 60 percent less energy and generates 58 percent less CO2 emissions than raw materials and 2 out of every three pounds of steel made in the US comes from scrap steel.
Despite the essential role the recycling industry plays in the US economy, some significant hurdles remain. The group of industry leaders voiced their support for a number of policy initiatives aimed at creating greater economic and environmental efficiencies. First among these was their support for expanded access to international markets through global trade agreements. Specifically, they pressed their support for approval of the US Mexico Canada Agreement (USMCA) which has a direct and immediate effect on the 135,000 US workers that support recycling export to the US’s closest neighbors.
Second, these leaders sought changes to federal policy which would recognize recycled materials as the valuable commodities they are and not as solid waste. This classification is important as it impacts the way these materials can be used, exported and traded. Currently, recycled materials arriving in foreign countries come with a bill of lading labeling them as “waste” when they are not. This lack of clarity in classification places significant restrictions on the use of these materials despite the fact that they are environmentally and economically preferable to raw materials.
Finally, in an effort to further spur domestic demand for recycled materials, recyclers pressed congressional and administrative officials to employ recycled materials into infrastructure projects where economically and technologically feasible. This would include the use of rubberized asphalt in the construction of roads, plastic in guard rails and the use of rebar from ferrous scrap.
Hinkle played a key role during the assembly of industry leaders, meeting with senior staff members of Illinois Senators Tammy Duckworth (D-IL) and Dick Durban (D-IL) and Congressman Brad Schneider (D-IL 10th District). Last November, he was called upon to brief Senators John Boozman (R-AR) and Tom Carper (D-DE) on the environmental and economic benefits specific to electronics recycling. And last fall, Congressman John Shimkus (R-IL 15th District), who chairs the House Recycling Caucus, toured ARCOA facilities in Waukegan, IL as part of his briefing from Hinkle on the unique features and policy challenges relating to electronics recycling such as data security, hazardous material, and reuse capabilities.
Such advocacy efforts have already born fruit in the policy arena. For instance, the Unlocking Consumer Choice and Wireless Competition Act overturned the 2012 decision by the Library of Congress which ruled that the unlocking of smartphones was a violation of the Digital Millennium Copyright Act. Effectively, this gave consumers the ability to switch cell phone providers without having to replace their phones. While consumers were elated by this change in law, what few of them realized was that it was a result largely of the lobbying efforts of the electronic recycling industry. It is hoped that similar efforts in Washington last month will yield similar results.
Managed Print Services! A 59-Billion-Dollar Business by 2025!!! Is MPS still a BAD INVESTMENT?
It seems like those who benefit from convincing resellers of the glories regarding Managed Print Services. Keep raising the outlook. Are people really buying this nonsense? Well, we do hear the testimonials from those who invest or have temporarily invested in the channel's future, putting a whole lot of faith. In what I describe, as the delusion of MPS 2025.
I recently attended an event for resellers, and yes, there was a Managed Print Services presentation. The presenter seemed to validate my thoughts regarding the absolute failure of MPS in most of SMB customer space. At the bottom of every slide was the word "Return," followed by "To MPS"
My question is, what are we returning too? If MPS is so beneficial to the market's end-users, why would we need to return to the propaganda required to sell it? Wouldn't end-users be demanding an MPS agreement?
"Return to MPS" is still a hope to some, I question the investments in the MPS deliverable based on the fantasy that aftermarket supplies are the winning ingredient in today's MPS marketplace.
I believe the investments in the channel should be about change, innovation, and diversification. Why are the investors doubling down on what isn't working? Yes, my friends, the industry's leaders, or analyst refuse to ask these questions. So, I thought I would ask and share some thoughts for all those who are obsessed with the fantasies of MPS 2025.
It's time to change the game. Who else agrees?
I do believe that there are customers who will buy remanufactured toner cartridges. However, I don't think the glory days of that industry are coming back. The investors who do should read the thoughts of yesterday's investors and then proceed with caution.
Who remembers this quote from an investment firm who bought into the MPS dream in 2018?
Turnspire Managing Partner Ilya Koffman said, "We are delighted to partner with Gary Willert and the Willert family on the LMI investment. LMI is a perfect fit with our strategy of investing in market-leading industrial companies that can benefit from our hands-on operationally focused approach. Gary and the management team have built an incredible company that has become the go-to supplier for MPS dealers, and an engine to drive their growth. We intend to continue building LMI, both organically, and through select acquisitions. We look forward to what we can accomplish together with the talented management and employees of LMI."
"Here's a link to the full article.
https://www.prnewswire.com/new...tions-300700837.html
One-year later, here's what LMI explained regarding their receivership and why Turnspire walks away from their investment made a year earlier, As reported by RT Media.
"Those providing the finance were obviously concerned about a phone call on June 12, 2019, where LMI advised its financial partners that continuing operations "may not be sustainable. They cited the June 2019 business relationship between Xerox Corporation and HP Inc, "whereby dealers in the Xerox Business Solutions network would be mandated to use only HP Products. Members of the Xerox business network included Chicago Office Technologies Group, [LMI's] single largest customer."
"Here's a link to the rest of the article https://www.rtmworld.com/news/...ond-to-receivership/
In 2019 Bloomberg published a report regarding Clover, the world's largest cartridge re-manufacturer; here's a quote from that report.
"The company told debt holders it expects reduced business from two customers, one from wireless and one from imaging, and that pricing for imaging has become more competitive. 4L Technologies also cut the range of its annual earnings forecast to between $87 million and $96 million, from $135 million to $145 million back in March, Here's a link to the article in full."
https://www.bloomberg.com/news...-as-contracts-shrink
Well, it seems Clover got its bailout and will continue as an entity, of course, no real numbers were explained, or the reality of losses were not discussed.
However, as we have all heard before, we hear again. Here's an excerpt from Clover announcing their new investment partners. Provided in part by yet another Private Equity firm NEP (Norwest Equity Partners.)The Imaging Channel published the article.
Tim DeVries, NEP Managing Partner, stated, "We are excited about our investment partnership with Clover Imaging Group — it is a well-run business with a highly experienced, nimble management team that knows how to innovate and execute. We look forward to collaborating with them to leverage the company's strong position in the marketplace and put our capital and resources to work to further expand and grow the business."
Here's a link to the full article found in The Imaging Channel's publication. https://www.theimagingchannel....artners-acquire-cig/
Both LMI and Clover said they were brought to financial stress because of the loss of key customers. Both Clover and LMI sited the agreement between HP and Xerox regarding Xerox using OEM supplies rather than Remanufactured cost them significantly.
So, here's a question.
Does anyone in the remanufacturing business believe that HP is going to change its course and allow the remanufacturing industry to take back that business? Especially now, as we see, Xerox and HP will likely become one organization.
The remanufacturing industry will continue facing challenges from the OEMs as they continue fighting to keep all components of the deliverable as the industry continues declining. The new build industry is also causing pain to the remanufacturers.
The Clover business model of yesterday was the Walmart of the remanufacturing industry, and the new model will be much smaller. It seems as downsizing and cost adjustments will create a whole new environment for its leaders. A question for Clover is, without the revenues and profits from all they once had how will its leaders adjust as they realign, Clover with the realities of a declining marketplace, aggressive competition from new build players and OEM's all fighting for every dollar of the deliverable?
The best suited to capitalize on the remanufacturing business in a declining market are those smaller but stable remanufacturers that have much more control over their cost and can grow to demand rather than decline to demand as Clover must do. We have heard Clover speak many times to the fact they collect more cartridges than they remanufacture. The numbers of sold and collected are included in the report from The Imaging Channel. In that report, it says.
"On a monthly basis, Clover Imaging collects and recycles over 3.5 million cartridges and manufactures over 1.4 million cartridges."
It seems like the cost to collect and then properly dispose of twice as many cartridges as they remanufacture would add significant cost to their deliverable. Well, time will tell on the results of this new investment bailing out the old investment. I would hope a year from now; we don't see a repeat of the LMI story. I, for one, am not confident things will be different.
If the industry continues believing that somehow MPS will save current investments or create new ones, I fear there will be many saying wow what just happen. Soon the swapping of investments will have more security. Until then, I would suggest the potential investors in the glories of MPS listen to the Latin saying. "Caveat Emptor."
The investments should be in delivering the future to the present, not saving a past that appears to need saving consistently.
In Closing: The MPS story is one of great hope to a declining market. I think the industry should stop chasing what they want and rather deliver what the customer wants and how they want it. The investments in yesterday's model should scare investors. The channel should be investing in the future not saving the past. The channel should be investing in E-Commerce, investing in delivering A4 instead of overselling A3, Investing in human capital from outside the industry to help reinvent and realign to today's market realities.
"A Company goes obsolete when they focus on delivering the past to the future instead of delivering the future to the present."
"Status Quo is the Killer of all that will be Invented." Investors don't get stuck in Status Quo.
Ray Stasieczko
I welcome all to subscribe to my YouTube channel, https://www.youtube.com/channe...A?view_as=subscriber
Here’s the link to my LinkedIn profile and I welcome your invite if you wish to connect. https://www.linkedin.com/in/raystasieczko/
Yiddish Words And Sales Reps, Oy To The Vey!
"The heaviest thing in the world is an empty pocket."
Yiddish Proverb
Translated to sales...
"The heaviest burden a sales rep can carry is being an empty suit."
It's happening within many and I mean many sales bullpens! Reps complaining about lack of leads, crappy comp plans, too much paperwork, losing deals based on price; you name it they find something to bitch about.
The chitter chatter, the moaning and groaning, "Why does Bob always get special treatment?", "Can't get anyone to return my calls", "Our prices are too high", "Our competitors are killing us", "We don't get enough support", "No one is returning my calls".
Enough already, Oy vey!
Granted, some of the griping may be legitimate, but you'll never hear sales professionals complain. They're laser focused on finding solutions to help achieve their client's initiatives, goals and dreams.
JEWISH GRANDMA'S, SALES REPS AND COMPLAINING
Listening to sales reps moan, gripe and bitch reminds me of my younger days and the summers I spent in New York City with my grandparents. The only thing worse than listening to reps complain was experiencing my grandma and three old Jewish ladies playing mah-jongg as they complained about all of their ailments or better yet, talking smack about family members.
For those not of Jewish faith and wondering, "Where is Larry going with all of this?" allow me to humor you with a little twist from an old Jewish comedian Marty Allen.
The Italian grandma says, I'm tired and thirsty. I must have wine.
The Scottish grandma says, I'm tired and thirsty. I must have Scotch.
The Russian grandma says, I'm tired and thirsty. I must have vodka.
The Jewish grandma says, I'm tired and thirsty. I must have diabetes.
Curious, what would a sales rep say?
The sales rep says, I'm tired and thirsty. I must have leads. Oy Vey!
YIDDISH WORDS AND SALES REPS
The Yiddish language is a wonderful source of rich expressions, especially terms of endearment, complaints and insults. Doesn't it sound like a day in the life of a sales rep!
Let's get this party started...
Far gelt bakumt men alts, nor keyn sechel nit.
Money buys everything except common sense. Trust me on this one, if a sales rep could finance common sense they would, oy vey!
KIBBITZ - Walk into many sales bullpen's from 7:30 AM to 8:30 AM and listen to all the reps chitter chatter. "Hey Bob, did you catch the football scores from the past weekend?", "Saw a great movie last night, you ought to check it out." Small talk amongst team members is healthy but get to work and stop the kibbitzing! You just lost an hour of productive work time.
Sales professionals pay attention to what's important now, growing their business and taking care of their clients.
SCHMOOZE - Listening to a sales rep schmooze a customer they haven't seen for quite some time is hilarious. You wouldn't have to schmooze if you made a conscious effort to maintain a healthy, meaningful and proactive business relationship. This is what sales professionals do best!
TCHATCHKE - All the company branded USB devices, calendars, pens and notepads... stop it as your customers have enough of your Tchatchke's or crapola! Sales professionals continually educate, engage and excite their clients by building rock solid business relationships; based upon no gift giving but the gift of giving themselves.
SCHLEP - “I had to schlep through traffic for over two hours for a meeting that lasted only 15 minutes, OY VEY!” Suck it up sales reps as this stuff happens. A true sales professional will find a positive twist in those 15 minutes.
NUDNIK - Do not allow your clients to view you as a nudnik, a pain in the ass, nagger, and nuisance! Sales reps who consistently bring zero value, take their clients for granted but expect them to continue to do business with them are nudniks. A true sales professional builds a relationship plan and with consistency delivers on their promises.
A sales professional is not a nudnik nor an empty suit
SHMENDRIK - Seasoned, tenured reps with massively inflated egos who haven't prospected for months, OOOPPPS I meant years are Shmendrik's, fools! I'd love to see the expression on their ego inflated faces as they are asked to articulate their value proposition they use for opening up new business conversations.
SPIEL - When you meet with a new prospect they don't want to hear your spiel... Your long winded sales presentation around how great you are, how great your company is and all the promises I know you'll break. Make it about them! Show them how much you know, why you and how much you care about them.
Schlemiel! Schlimazel! Oy Vey!
ADVICE PASSED DOWN FROM MY GRANDFATHER (Zayde)
My grandfather was a self-educated man. He dropped out of school, never making it to high school, to help support his family. He always stressed to me you must have "Chutzpah" in order to succeed out in the real world.
My grandfather faced a ton of fears, as do I and as do you. He would tell me... "Each time you face your fears, you make a deposit into your chutzpah account." The battles in life whether won or lost produce more chutzpah. Think about how this can play out for you.
Chutzpah seasoned with charm translates as enthusiasm. Charm strengthened by chutzpah reminds your clients and prospects you have a respectable, professional purpose. Loaded with both, you can win and sell with confidence. Quite frankly, who wouldn’t want that combination?
A BIT OF HUMOR BUT FROM MY HEART
I wish all you well. I feel strongly that we can all learn from each other, our heritage, our upbringing, our friends, family and more importantly; our clients.
With this I say...
L'CHAIM AND MAZEL TOV
Let's all lift up our business glasses full of clients and prospects; now repeat after me... L'Chaim (to life)! Mazel Tov or congratulations as you continue to develop into the sales professionals I know you all can become.
I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.
Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.
You can find more material inside Selling From The Heart.
In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.
I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter and on my podcast by clicking on Selling from the Heart.
This Week in the Copier Industry 5 Years Ago (First Week of December 2014)
A few years ago I was digging through some of my parents stuff that saved after they both had passed. I found a pamphlet was printing in 1941 and was titled "800 Ways to Save and Serve", which was designed to help Americans with the World War II effort. I re-posted these on the site and the first one was titled "Pamper the Sweet Tooth in Wartime". Having never lived through rationing (except for gas), I found these articles to be interesting in the lives of the Americans during WW2.
Check out these fantastic threads from 5 years ago this week!
Konica Minolta Releases PageScope Mobile iOS App 4.3 and Android App 4.0
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between NFC-supported devices in close proximity. When a compatible NFC tag is affixed to a Konica Minolta bizhub, PageScope Mobile enables communication with the MFP and supports functions including: automatic PageScope Mobile App start up, printer registration, as well as printing and scanning. "The updated PageScope Mobile Apps further support our commitment to enabling mobile accessibility to Konica Minolta devices where and when it's needed," says Kevin Kern, senior vice president
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Konica Minolta Awarded Top Position in the Quality Management Level Research by JUSE
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for the desktop to the print shop, brings together unparalleled advances in security, print quality and network integration via its award-winning line of bizhub® multi-function products (MFPs); bizhub PRESS® and bizhub PRO® production print systems; magicolor® color printers; and pagepro® monochrome printers. Konica Minolta also offers software solutions and optimised print services to reduce document output cost, improve productivity and optimise office environment, backed by impeccable service
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To Ricoh "What I Want for Christmas"
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the Best Ever! I'd really like to see at least ONE Ricoh lead for Monmouth County this year. I'm really not sure why I haven't received any in the last year. Oh please, can we get an upgrade for the W3601 wide format system? It's been four years since the last upgrade, and if you can do that can you please add USB/SD scan print? The ability to browse to any folder from the MFP, having this feature would surely increase sales and help in my efforts to get Presidents Club for 2015!!! Deliver
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GapCompare Tool Simplifies Printer/Copier Landscape
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San Diego — Market research firm Gap Intelligence launched GapCompare on Tuesday, described as an online research tool to help dealers and distributors quickly identify competitive printer and copier products for head-to-head analysis. “GapCompare makes perfect sense for printer and copier dealers who are often burdened to research their own products. With GapCompare, we are giving dealers time to do more selling rather than researching product information,” said Gary Peterson, president of Gap
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Worldwide Large Format Printer Shipments Continue on Growth Trajectory in the Third Quarter of 2014, According to IDC
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5.2% worldwide in 2014. Despite a soft third-quarter, wide format Graphics printer shipmentsare 3% higher through the first three quarters of 2014 versus 2013. Vendor Highlights HP is the wide format market leader, and in the third quarter has gained share in both shipments and revenues on a worldwide basis,driven largely by growth in the technical segment and by the increasein HP Latex printer sales. Canon maintained its number 2 position among wide format printer manufacturers with market
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Stolen Container of KonicaMinolta Bizhubs
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I love getting emails, in fact I never opt out from anyone. I'll do a quick glance, see if anything is interesting, if so, I'm gonna click an if not, I'm gonna move on. People get so upset about receiving emails, geesh get a grip! Case in point, I received a BTA update and one of the headlines read "Stolen Konica Minolta MFPs". Yes, I clicked through and I'll betcha a lot of others did also. Seems a container (64) KonicaMinolta Bizhubs 601's were hijacked back in 2012. Seems that some of these
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Re: NECS becomes a Samsung dealer
TML ·
Japanese. One thing that has impressed me is the number of long time employees that jumped ship from Ricoh, Canon, Kyocera, etc to come work for the "new kid on the block". All were attracted by the growth potential and the technology Samsung brings to the table. Whether attending their national sales conference or talking with the Samsung folks who have come in, there's a different buzz than the others. It'll be interesting come the first half when the new Galaxy pad driven devices come out
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Ricoh to launch new A4 printers in UK
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December 1, 2014 The new range of monochrome laser printers will be released in January. Ricoh’s SP 4510DN The OEM announced that the monochrome A4 single and multi-functional devices are designed to “help small and medium-sized offices save money and space”, with the five printers in the range set to be launched in the UK market in January 2015 featuring “attractive initial purchase price[s] and low total cost of ownership”. The five printers include the SP 4510DN, SP 4510SF, SP 3600DN, SP
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RICOH PARTNERS WITH LRS TO STREAMLINE INFORMATION FLOW IN HEALTHCARE ORGANIZATIONS
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$4,398 per 100 managed printers annually by reducing print services downtime and help-desk issues. • Lowered annual business capital and operational print services costs by $20,799 per 100 printers. • Generated a three-year return on investment (ROI) of 384 percent and a payback period of less than five months.* Benefits in Detail VPSX software is designed to significantly reduce the number of hardware devices, print queues, printer drivers and servers an organization requires. It replaces these points
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Canon U.S.A. Unveils imageFORMULA DR-F120 Office Document Scanner, Combining Versatile Design and Full Functionality with Intuitive User Experience
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for amanufacturer's suggested retail price (MSRP) of $399.* About Canon U.S.A., Inc. Canon U.S.A., Inc., is a leading provider of consumer,business-to-business, and industrial digital imaging solutions. Withapproximately $36 billion in global revenue, its parent company, CanonInc. (NYSE:CAJ), ranks third overall in U.S. patents granted in2013‡and is one of Fortune Magazine's World’s Most Admired Companies in2014. In 2014, Canon U.S.A. has received the PCMag.com Readers’ ChoiceAward for Service
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Lexmark Certifies Print Audit Embedded as Compatible with Lexmark eSF
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Lexmark Certifies Print Audit Embedded as Compatible with Lexmark eSF December 2, 2014 Calgary, Alberta - December 2, 2014 - Print Audit® is pleased to announce that Print Audit Embedded has been certified as compatible with Lexmark eSF-enabled multi-function peripherals (MFPs). Print Audit Embedded is now the most comprehensive print management solution available for Lexmark MFPs. The software brings powerful cost recovery, rules-based-printing, secure release and pull-printing capabilities
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Voted 3-0 to approve the lease of a new copier
Art Post ·
Voted 3-0 to approve the lease of a new copier for the county assessor's office for $208. The current copier lease is $166 per month now. The price will be slightly higher than the money paid for the current copier but more copies will be printed for that money, said Jill Bennett, representing the assessor's office. The amount has already been provided in the assessor's office budget, Bennett said. http://www.thebraziltimes.com/story/2142665.html
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MPSA Welcomes Canon USA as Corporate Member
Art Post ·
FOR IMMEDIATE RELEASE MPSA Welcomes Canon U.S.A., Inc. As a New Corporate Member CHARLOTTE, N.C. – The Managed Print Services Association (MPSA) is pleased to announce that Canon U.S.A., Inc. has joined the association as a corporate member. Canon joins more than 1,000 other MPSA members to participate in proactive outreach to advance the awareness and value of managed print services (MPS) across sectors. Members of the MPSA work together to promote and advocate for MPS in a vendor-neutral
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Nitro PDF and BH654e
Tried posting earlier but never saw the post show up. Any have a customer that bought a BH554e and a BH654e. The 554e will print their PDF without any problems. They print to the PDF to the 654e and the letter "U" drops out on occasion. Even if I use the 554e driver on the 654e. Even took the document to a BH C654e and had the same results. The 654e driver has no problem on the 554e. I was able to get the 654e to print properly but it was with a HP print driver which they do not want to use as
Blog Post
"Pamper the Sweet Tooth in Wartime"
Art Post ·
The information below was derived from a pamphlet that I found while cleaning out the attic. The pamphlet was printing in 1941 and was titled "800 Ways to Save and Serve", which was designed to help Americans with the World War II effort. "Pamper the Sweet Tooth in Wartime" Saving sugar means more sweets for your boys at the front. You can save, without discomfort, if you remember these waste-savers; 1. Stir the sugar thoroughly in your teaor coffee. 2. Try using less sugar with beverages
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Ricoh Wins Contract to Modernize 129,000 Post Offices in India
Art Post ·
Ricoh Wins Contract to Modernize 129,000 Post Offices in India A Ricoh Co. subsidiary has won an order from the Indian government for a project to modernize 129,000 post offices throughout the country with information and communication technologies (ICT), Ricoh said Nov. 26. New Delhi-based Ricoh India Ltd. was chosen by the Department of Posts for the “Rural ICT-Hardware” project along with local consulting company Telecommunications Consultants India Ltd. Under the project, worth 13.7 billion
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Sharp PCL6 causing registry database to explode!
Hello! Have any of you experienced this before: We have a client who has Sharp MFP's running in a Citrix enviroment. The driver is PCL6. After a year or so the users tells us that it takes a long time to log on We found that the registry database has grown to2 GB! - and that it is the Sharp driver that is causing it. Anyone seen this before? Regards, A. And
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Stratasys Introduces New 3D Printing Curriculum for Vocational, College and University Educators
Art Post ·
opportunities to apply 3D printing technology for time andcost reduction. Discuss the economic implications of 3D printing, including its impacton startup businesses and supply chains. Design and print objects containing moving parts without assembly. Stratasys plans to add two sequential advanced courses under the theme “Something That Moves Something.” These courses will cover materialmemory, multi-material use and 3D printing for robotics applications. Schools in Singapore and the U.S. have led the
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Xerox Accused of Failing to Deliver on Multi-Million County Tech Contract
Art Post ·
Just over a year after securing approval of a whopping $132 million contract to upgrade county government phone and computer networks in Orange County, Xerox Corp. is being accused of failing to deliver. County management and labor leaders alike are alarmed, pointing to months-long installation delays and likely cost overruns in excess of $13 million. read the rest here
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Managing remote sales reps
Jason H ·
Good morning everyone. I hope everyone had a nice Thanksgiving. I just hired a new rep that started this morning. This will be the first rep I have hired that is a true remote employee. He will be in the office about once a week but thats about all. All my reps over the years have been close enough to come to the office daily. From the managers in the group can anyone share some pointers in dealing with this. Or maybe some sales reps who are remote that cansharewhat their managers do. I plan on
Blog Post
Series of New Blogs @ The Print4Pay Hotel
Art Post ·
Since this Sunday will mark the 73th anniversary of the attack of Pearl Harbor. I thought it would be neat to re-post some blogs I did a few years ago on the old google blog site. Years ago I found a book that my parents had put...
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EFI VUTEk and Fiery Workflow Create Profitable Productivity at Instant Sign Center
Art Post ·
grayscale imaging. The printer also includes EFI’s industry-leading white ink and single-pass, multilayer printing, features that have helped Instant Sign Center dramatically expanded the range of materials it can print on, eliminating the time and expense of laminating white film to jobs produced on clear, acrylic substrates. Instant Sign Center installed an EFI Fiery proServer along with its new printer, becoming one of the first companies in the country to use the new, faster, version 6 of the
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Upgrades to Nottinghamshire County Council’s scanning bureau deliver 20% improvement in performance
Art Post ·
room services Looking to the future, Solutions 4 Data is exploring implementing digital mailroom technology for the council to open, scan and share all incoming mail electronically around its County Hall site and several other buildings within Nottinghamshire. Currently 30-40 sacks of post are received each week which is a considerable overhead for the council to manage from a time and cost perspective. Neil Murphy, Kodak Alaris’ UK sales manager says, “It is superb to see people from
Comment
Re: Color Cost Per Page for 2 Cents, Are You Crazy?
TML ·
I think that while in theory this sounds good, it's not gonna fly. Already we're competing against dealers who have color clicks down to $.039 and black clicks down to $.005-$.006 on moderate speed office color units (35 45 ppm units). And these aren't those staggered click prices that Kyocera or Xerox dealers are offering for different forms of color (a splash, a bit, or full color). Even if they double click them, you're then back to industry standard for clicks, but most aren't double
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Re: Canon IR2500 Series
TML ·
very good priced bid spec units. It'll be interesting to see what if anything Canon releases as a replacement.
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Cansel expands into Wide Format market in Quebec through the acquisition of Dutech Matériel D'Art Appliqué Inc.
Art Post ·
QUEBEC , Dec. 5,2014 /CNW/ - Cansel, a provider of integrated software, hardware, training and professional services, announced today the acquisition of Dutech MatÉriel D'Art AppliquÉ Inc. has supplied OcÉ, HP and Canon equipment, paper and media in Quebec City and Chicoutimi for over 20 years. 'We have grown substantially throughout Canada in the Wide Format industry and are delighted that we have now found a company so aligned to our product offering and service orientated culture who will
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Information Technology Alliance (ITA) Member Altec Presents Integrated Document Management Solution doc-link at the 2014 ITA Fall Collaborative
Art Post ·
;position=1 target=_blankamp;gt;amp;lt;IMG src=http://ads.digitalmedianet.com/ads/servlet/view/banner/image/zone?zid=1538amp;amp;pid=0amp;amp;position=1 hspace=0 vspace=0 border=0 alt=Click Here!amp;gt;amp;lt;/Aamp;gt; Altecs Southwest Sales Director Richard Simmons will demonstrate just how document management solution doc-link will equip organizations with the tools to fulfill their business visions during the Vendor Showcase, Envisioning the Future with 20/20 Solutions. April Blankenship, Altecs
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Historic texas Maps Come alive!
, without any document length limit. The Contex HD iFLEX flatbed scanner captures any shape or size original to create adigital archive of the most fragile pieces. The Frank and Carol Holcomb Map Collection will be searchable at www.savetexashistory.org , just like the other 45,000 maps housed at the GLO, as well as thousands of additional maps that the General Land Office has scanned for other public institutions and private collectors. All proceeds from the sales help Save Texas History, a public
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Upland's FileBound Achieves Certification With Fujitsu PaperStream IP Image Enhancement Solution
Art Post ·
blur correction for smooth dot matrix print and better OCR and reproduction. Additional features of PSIP include: Preset Profiles: With a simple selection of black and white, color or auto-color, the driver's defaults provide perfect images utilizing advanced features such as auto orientation, blank page removal, deskew, and hole punch removal. Setup time is also kept to a minimum. Assisted Scanning: In the rare instances when a document's background is not automatically cleaned up, the
Blog Post
The past, present and future of cybersecurity
Art Post ·
providers will be able to constantly monitor data centers and corporate systems, and with this complete visibility, threats do not stand a chance. Once detected, if hackers even get through firewalls, the dedicated team of security professionals can stamp out the intrusion before any damage is done. David Bailey is Senior Vice President at Protected Trust. Protected Trust is a sponsor of the Print4Pay Hotel. I urge members and readers to visit their site to see their full line of products and
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Re: Need to Buy and Epson Plotter
If it does not have to be epson, you can get HP MFP from Wynit or Azon. Canon MFP from Paradigm.
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Re: Nitro PDF and BH654e
Art Post ·
I'm at a loss other than trying all of the print drivers that are available.I's tend to think it is a nitro issue also, however, would not rule out the drivers
Reply
Re: Nitro PDF and BH654e
Sounds like an issue with Nitro. But I have seen some weird issues if the print driver version and firmware version do not match. Verify that you have the proper driver for firmware version.
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Re: Nitro PDF and BH654e
Have a remote session scheduled for today with Nitro and the customer. By the way, Nitro is 10 hours off from me also. Anyway the customer also e-mail me today that the PDF was being created through a Linux server using 10+ year old software. Some how the customer would print to this and the PDF was created. They would then take that PDF and add a text box for additional information. Where the letter "U" gets messed up is outside the text box. So it looks as though it is going to come down to
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Re: Nitro PDF and BH654e
Found out at the customer today that the document they were complaining about was the one and only that gave a problem. Found out that a print stream was sent to an old Red Hat server, converted to a text file, then to a PDF. For some reason this is the only invoice they did this with. Everything other PDF is being created a newer way. As near as we can figure is the Red Hat server was creating an older non-compatible PDF. The real kicker is they found out 3 days ago and still wanted Nitro to
Reply
Re: Managing remote sales reps
Art Post ·
I work from home a few days a week. I'm in the office once a week to meet with sales manager and go over what might close (forecast), other than that I also need to keep my CRM update with x amount of calls, appointments and working on key accounts.
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Re: Sharp PCL6 causing registry database to explode!
LarryG ·
I have not heard of this either. have you contacted the Sharp hotline?
Reply
Re: Managing remote sales reps
AOSGROUP ·
Hey guys, Just seeing this now. Out office works with a large geography and it's unreasonable to expect to see our reps in the morning and the end of the day. We have defined a set amount of high value activiers per day/week/month and these are the means by which the end goal is achieved (sales results). Through our CRM system Insightly we are able to keep track of the high value activites, get involved in sales cycles and provides feedback on time and territory management with this real time
-=Good Selling=-
This Week in the Copier Industry 10 Years Ago (First Week of December 2009)
Reading through some of the threads below I re-read Ten Ways to Save Energy and Reduce Waste with your Office Copiers & Printers. It may be ten years olf but most of it is good content to share with your clients. Pick and choose what you want and feel free to add come of your own!
Enjoy these wonderful threads from ten years ago this week!
Konica Minolta Receives Sales Support Award from Mail Boxes Etc., Inc.
Ramsey, N.J. and San Diego – December 2, 2009 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced that it has received the annual Sales Support Award from Mail Boxes Etc., Inc. (MBE), a UPS® Company, and franchisor of The UPS Store® and Mail Boxes Etc. ® brands. This is the second time in three years that Konica Minolta has been recognized with this award. The
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Printer changes saving Clarion University money
used product results in thousands of dollars in purchases each year, leading to an effort to curb this expense by moving to centralized print devices. Led by President Joseph Grunenwald, the administrative offices in Carrier Hall are leading the way for campus. Most all of the desktop/personal printers, including those in the president's office, have been removed. A Ricoh central printer/copier/scanner, for use by the entire floor has replaced the personal printers. One centralized networked
Reply
Re: Need your input~~!
Other than Ricoh members, there are almost 500 members that belong to Canon, Kyo, KonicaMInolta, Sharp, Toshiba, Sharp and Xerox. I'm not sure why they are not posting in the dedicated forums, most seem to be lurking (which is ok), I would like to see more activity in the other forums, however I can't force them to. Would opening up all of the forums make them post more? I'm not sure because they are not doing it now. People need to stimulate the forums, ask questions in those dedicated forums
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City Selects New Copier & Printer Vendor
Saving Money and Protecting the Environment City Selects New Copier & Printer Vendor On November 18, 2009, In News, By City of Evansville . (EVANSVILLE, IN) – The Board of Public Works today gave its approval for the City to enter into contract negotiations with a local Xerox vendor to provide multifunction printing and copying devices at a savings of potentially up to $1 million over the next five years. “Today’s selection marks yet another step toward greater government efficiency and savings
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Konica Minolta Selects GE Capital as a Premier Finance Partner
, $100,000+ transactions. About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the second consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. For more information, please visit www.CountOnKonicaMinolta.com and follow us on Twitter at www.twitter.com/KonicaMinoltaUS . About GE GE Capital, Office Imaging provides wing-to-wing
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Konica Minolta Streamlines Office Productivity for AEG With bizhub MFPs Color
inefficiencies from their current printing operations, add much-needed functionality, and realize a more productive and higher-quality print environment, we remain committed to delivering customized solutions and demonstrating how customers can count on Konica Minolta for their worldwide printing needs." About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the second consecutive year
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Managed Print Services Sales
Managed Print Services Sales Job Description Konica Minolta is currently seeking an Optimized Print Specialist. RESPONSIBILITIES Drive and manage Konica Minolta's Optimized Print Service business Collaborate with the RSC and RSE and direct and dealer management to drive overall revenue targets for Optimized Print Services Coordinate local resources to accomplish OPS regional goals Provide and reiterate training to sales teams on OPS sales processes Perform all activities related to the OPS
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Fuji Xerox launches latest DocuPrint and Phaser Printers and MFPs
users who are looking for quality color printouts in a low cost and easy to use package. Both printers boast Fuji Xerox Printer’s own single-pass color engine, a powerful 333MHz processor, standard 128MB memory and print resolutions of up to 9600 x 600 dpi, all in a small package. In a network environment, the C1110 is a perfect with its small size, fast printing, and network and print security. The C1110 supports Auditron functionality which is an authentication function that allows the
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Konica Minolta launches Digital Doctor
assured of on-time delivery of printer consumables without having to do any orders. Besides recording meter readings of the printer automatically, the Digital Doctor also protects the company’s sensitive data by accessing only the machine memory, and not the image memory or the hard disk drive of the MFP. The Digital Doctor, which is offered at no cost, is available on both Konica Minolta’s range of bizhub Pro production printing system and bizhub office MFPs. — By SUBASHINI SELVARATNAM ++++
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Xerox: Automated Document Management Key To Cost Savings
Xerox: Automated Document Management Key To Cost Savings By Joseph F. Kovar, ChannelWeb 11:37 AM EST Mon. Dec. 07, 2009 Businesses could realize significant productivity increases and cost savings by changing the infrastructure of their document management and implementing automation and outsourcing. That's the message from John Kelly, president of Xerox (NYSE:XRX) North American global services, who Sunday used his opening keynote to discuss document management opportunities with IT executives
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Kyocera Mita America Launches TASKalfa 300i Multifunctional Product, Completes 30 Suc
respectively). With its powerful yet sleek, space-saving and energy-efficient design, the TASKalfa 300i delivers big performance for the needs of any office environment. The TASKalfa 300i is built on Kyocera's award-winning MFP engine technology that utilizes the company's patented long-life Amorphous Silicon drum, and an offers crisp 600 dpi image quality with fast and efficient print, copy and scan functionality and document portability. With a 300,000 page preventative maintenance (PM
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TOSHIBA BUSINESS SOLUTIONS NAMES JIM HAWKINS VICE PRESIDENT OF OPERATIONS
University of Central Florida. He also participated in the Lead-On “Building High Performance Teams” two-year leadership program from 2006-2008. About Toshiba America Business Solutions Inc. Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Brazil, Latin America, and the Caribbean. Headquartered in
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Ricoh Type 8000 Printer/Scanner unit
copyme ·
Have this for sale, taking offers.Steve301-424-9686
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Top 10 Ways to Save Energy and Reduce Waste With Your Office Copiers & Printers
Here are ten simple, effective ways you can save energy with the copiers and printers in your organization. 1. Reduce - Print what you need, when you need it. A print-on-demand document strategy reduces paper and electricity waste because you aren't producing extra copies for 'just in case' scenarios that may never come. 2. Re-use - Set your printer/MFP’s default to make two-sided (duplex) copies. 3. Recycle - Choose recycled papers and printers/MFPs that can print on them reliably. 4. Live
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Dell Launches World’s Fastest Office Color Laser Printer
performance black and white printing. These new printers will be launched and available in Europe and the Middle East on Nov. 24. The Dell 5130cdn can print up to 47 single-sided and up to 37 double-sided letter pages per minute (ppm) in both mono and color (actual print speeds will vary with use), making it the world’s fastest letter size single-function office color laser printer. The 5130cdn also premiers ColorbyDell, a total print quality solution that delivers excellent color saturation and
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Genova Diagnostics Boosts Productivity with RICOH Pro C900
Genova Diagnostics Boosts Productivity with RICOH Pro C900 Digital Imaging System Handles Large Volumes Quickly and Efficiently WEST CALDWELL, N.J., Nov. 30 /PRNewswire/ -- The Production Printing Business Group (PPBG) of Ricoh Americas Corporation today announced that Genova Diagnostics, based in Asheville, North Carolina, installed the RICOH Pro C900 to meet the demands of their extensive reporting requirements. Replacing two color copiers, Genova chose the Pro C900 as it provides improved
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Kyocera Mita America TASKalfa 500ci Color MFP Series Earns Pantone Approval for Indus
, Pantone’s color scientists and analysts developed expertly tuned look-up tables (LUT), specific to Kyocera’s TASKalfa 500ci series to enable users to print the best possible simulations of PANTONE MATCHING SYSTEM Colors. As the composition of the colors depends upon the printing system, the TASKalfa 500ci series was closely analyzed to meet the high standards that Pantone demands of candidates for their color matching approval. In developing the LUT for Kyocera, Pantone conducted rigorous testing
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Re: Plotter CPP
Attached is a spreadsheet that is using data that is almost 2 years old. Since it is in Excel, you may be able to update the numbers with current data. This was provided to me by Kevin Reidy who used to be the Sr. Strategic Products Sales Manager for Ricoh. I remember him saying at the time that if an HP Plotter was going through a roll of paper a month (150 prints) then you could place a 240W for less than the supply costs of the HP.
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Collingwood replaces offset press with Xerox iGen4
said October was one of its most successful months ever, with 41 orders placed for high-end production printing kit. "There is no doubt that business confidence is improving and many organisations are ready to invest in print-related communication initiatives," said Simon Lane, national manager of Fuji Xerox's production services business. "This can clearly be seen through the renewed investments in digital printing solutions and services by print services providers, not only in Australia, but
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InnerWorkings Announces Multi-Year Print Outsourcing Services Agreement with The Scot
=5277 About ScottsMiracle-Gro With nearly $3 billion in worldwide sales and more than 6,000 associates, The Scotts Miracle-Gro Company, through its wholly-owned subsidiary, The Scotts Company LLC, is the world's largest marketer of branded consumer products for lawn and garden care, with products for professional horticulture as well. The Company's brands are the most recognized in the industry. In the U.S., the Company's Scotts(R), Miracle-Gro(R), and Ortho(R) brands are market-leading in their
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Sharp MFPs Once again Recognized by BLI for Outstanding Performance
standard. Sharp’s award-winning Scan2 technology enables users to scan two-sided documents in a single pass, speeding up workflow, reducing misfeeds and improving reliability. In judging these awards, BLI subjects color printers and printer MFPs to a battery of rigorous lab tests. Products taking top honors demonstrate outstanding performance in BLI testing, which evaluates products for a variety of important performance aspects, including reliability, image quality, productivity, print drivers
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New Océ VPconvert Conversion Software Helps Customers Overcome Data Barriers in Print
, automated conversion tool processes Variable Data Intelligent PostScript Printware (VIPP) data, allowing it to run with Océ hardware and software workflow. Customers can route their legacy VIPP print applications to Océ systems without modification to take advantage of Océ reliability and versatility. “With Océ connectivity products, customers can better manage the variety of data streams in their mixed printing environments. They can integrate Océ workflow and printing systems into Xerox® environments
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Regarding Canon Fax830i
Former Member ·
Hi all, My customer has a Canon 830i fax machines.They would like to have the Fax to prints faxes only once the whole fax has been completely received in the machine’s memory. As it stands, they are printing out one page at a time (very slowly) as each page is received in memory. Is there a setting that can change to achieve that?
Member
JKruger
Member
Solutionsprovider2000
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Océ VarioPrint 6320 Ultra, high volume cutsheet printer
Océ VarioPrint 6320 Ultra, high volume cutsheet printer 3 December 2009 The Océ VarioPrint 6320 Ultra is the most productive digital perfecting system in its class. Based on Océ Gemini Instant Duplex technology, this duplex printer series takes monochrome speed to new heights. With ultra-fast speed and benchmark reliability, print professionals can take on more jobs and turn them around faster, enter profitable new markets like digital book printing, expand services and do more with less. All
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Questions about Xerox's MPS Offerings to SMB Customers
I am trying to get a better understanding of Xerox's MPS offerings for the mid-market, specifically regarding the new XPS program, what it entails, and how it is being sold (as I understand it, solely through the partner channel). Can anyone else elaborate on this?
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DECEMBER PROMOS* and HOME THEATER GIVEAWAY!!*
Paradigm Imaging DECEMBER PROMOS* and HOME THEATER GIVEAWAY!!* EACH qualifying imagePRO sale earns you a chance to win a HOME THEATER! BrandModelRegular Dealer PriceDealer PROMO PriceSPIFFTotal SavingsHome Theater Giveaway With our companies like Paradigm, Print Audit, Polek & Polek, they keep this site free, this is a great promo for all! Check them out! go here for rest of post
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Hardcopy market sees 11.6% sequential growth in Q3, says IDC
Security and Control Endpoint Security and Control combines anti-virus ... Email Security and Control Keeping unwanted and malicious email out of your i ... Web Security and Control Web Security and Control at the gateway blocks spy ... Network Access Control With network access control (NAC) protection you r ... Suppliers Free White Papers NAC at the endpoint: control your network through device compliance 716983f2-2a90-4dba-aca1-8be0d94dec38NAC at the endpoint: control your network through device
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Man convicted in Staples scam
COVINGTON - A 33-year-old Loveland, Ohio, man was convicted of getting almost free cameras, printers and computers from a friend who worked at Staples. A federal jury on Friday found Paul Shumbayaonda guilty of conspiracy to commit wire fraud after a four-day trial, according the U.S. Attorney's Office. Prosecutors say Shumbayaonda and two of his friends, Huyaimuzoona Bere and Bekizulu Mhlanga, conspired to profit from Bere's position as a customer service representative at a Staples call
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Re: Need your input~~!
merlin ·
There may be a lot of us who work for dual line dealer. Like myself we are a Ricoh/Kyocera Dealer, but a lead with Ricoh. So, I don't do much with Kyocera except if I am in a price war against a Ikon or Lanier Dealer. We have a small Lanier Dealer that will cut our knees out every time we run against him.
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment
Several years back we had a demo in a pastor's home office for a couple of days when he called in because the machine was misfeeding. We had been selling him on the reliability of this model, so he wasn't very pleased with the performance. When our technician went out he opened the side of the copier and found that one of the Pastor's kids poured cornflakes into the copier. We got it cleaned up and he bought the demo.
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Re: A Funny Thing Happened on the way to the Copier Demo/Appointment
Taminol ·
I received a telephone help call from one of our clients who had a malfunction code on their new copier. To clear these malfunction codes it’s usually a case of opening the front door for a few seconds and then closing it again. I asked the client to do this and then come back to the telephone. He returned a few moments later and asked “now what” I asked what happened when he opened and shut the front door, did it clear the code. “no’ was the reply, “it just got colder in here” He’d opened and
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D’Onofrio’s business contracts legal, ethical, but could create dilemma
Oneida County Legislator James D’Onofrio, R-New Hartford, has done nothing illegal in landing sizable county copier contracts through competitive bidding. Under the laws of the state and county, he has the right to do business with the county he represents. And he hasn’t done anything unethical, either. All of his business dealings with Oneida County are amply disclosed on the appropriate forms, and even his competitors for county work acknowledge D’Onofrio’s Arlott Office Products has earned
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Samsung has appointed Synnex national distributor for its full IT product portfolio.
Samsung has appointed Synnex national distributor for its full IT product portfolio. Synnex will initially focus on the vendor’s displays, printers, consumables, notebooks/systems and storage products. CEO, Kee Ong, cited strong opportunity for Samsung’s re-launched notebooks in the local market, as well as its print offerings in the managed services space. “Samsung has tried to consolidate its distribution model – now they’ll be working with one national distributor that covers all the IT
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Winners for November 2009
Every month we are giving away two Premium Memberships for the Print4Pay Hotel. The Premium Memberships are possible through the sponsorship of Print Audit www.printaudit.com and Dealer Marketing Systems www.dealermarketingsystems.com! Our winners are: Jason R wins a 6 month Premium Membership for "Top 5 Posters" Print Audit Sponsor jswinberlin wins a 6 Month Premium Membership for "Top 5 Topic Starter" Dealer Marketing Systems Sponsor Congrats and thanx for making this a great place for our
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Plotter CPP
I need some help finding the cost per page on an HPDesignJet 1050c and an HPDesignJet 800ps. This seems to be elusive and evidently no one at Ricoh can figure this out. For general purposes, let's assume D size plot, black only and 5% coverage. Any help with this would be greatly appreciated.
Member
karla
Member
dog
This Week in the Copier Industry 15 Years Ago (First Week of December 2004)
I guess it's back to work for the last push of the year. Late tomorrow I'll be reviewing the appointments I have scheduled for the week and setting aside prep time to be ready. This month I'll focus with prospecting by day and all proposals, and order docs will be created before 8AM or after 5PM. I need to cram as many productive hours as possible for December.
Enjoy these awesome threads from 15 years ago this week!
Xerox Is Dreaming In Color
Canon Inc. (CAJ ) is No. 1 in mass-market copiers that handle both color and black and white. Ricoh (RICOY ), Toshiba (TOSBF ), and Konica Minolta are competitive, too. And Hewlett-Packard Co. (HPQ ) hopes to move its corporate clients to multipurpose office machines with brilliant color palettes. "Color's the name of the game these days," says Peter A. Crean, a veteran Xerox scientist. The stampede into color office gear is driven in part by the explosion of radiant Web pages, graphics-rich
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Konica Minolta Business Solutions Introduces
transition to a printer/copier-based MFP," said Kevin P. Kern, vice president, product planning and development, Konica Minolta Business Solutions U.S.A., Inc. "The 2900 and 3900 provide a host of substantial upgrades in functionality and productivity at competitive pricing. The many new features, including color scanning and ultra-fast transmission at 3 seconds per page, demonstrate our efforts to take our faxing technology, like all of our technologies, to the next level of excellence
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Can HP Protect Its Printer Kingdom?
digital copiers. So far, HP says it has gained a couple of percentage points of market share, but the fledgling product portfolio hasn't been there to support more. Although HP launched a new multifunction digital copier in November, it's a different business than printers, often with unique sales channels and distinct buyers inside of companies. "HP's performance has been mixed at best," says Ursula M. Burns, president of business group operations at Xerox. "Their focus is uneven and their
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Xerox Technology: Copying Pages from Bound Books
from the surface to look warped. There have been some specialized and costly attempts to correct for this. At one time, for instance, Xerox sold a copier with an angled edge and articulated cover so people could copy pages without cracking books all the way open. And another solution is dedicated book scanners with height sensors, so the book lies face up, and scanning takes place from above it. Instead of redesigning the machine to accommodate books, however, Xu and Loce decided to build the
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Whta's a Universal Copier Printer?
Remember the days when a copier was a copier and a printer was a printer? Well, we still have copiers and we still have printers, and of course, we’ve got MFPs all over the place. And now there’s the Universal Copier/Printer. rest of article
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Xerox Corporation continues to execute
affordable color printing for businesses of any size. The company also hopes to accelerate the transfer of pages now printed on offset presses to digital systems. With about 5% of the company’s revenues invested in Research & Development each year, Xerox has created a broad portfolio of document management technologies and services. The company launched 40 new systems this year, including color and black & white digital presses, production copier/printers, office multifunctional systems, and
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Canon Press Release's
Just got the email today that the Print 4 Pay Hotel is now on the Canon Imagerunner Press Release email list directly from Canon USA. I will post these as soon as I get them, the Print 4 Pay Hotel will be the one source of timley information for all of your needs. Art
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Savin C2820 and pdf's
I've noticed when we print pdf's on the Savin C2820 the text is sometimes blurry. The print is bold and even has a raised texture (which my service supervisor said is really the result of too much toner). Has anyone else had similiar problems? This was the result using the RPCS driver on a 6 page color brochure. When I used the PCL driver it was very, very slow to RIP and the color was totally wacky, washed out in pink.
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Re: Scaling, Can this be accomplished?
function for D to 11 x 17 - same issue as above - extra white space, but image to scale. **As long as you reduce ARC to ARC or ANSI to ANSI, no issues. It is when you try to reduce ARC to ANSI or vice versa that you have issues. 11 x 17 and 30 x 42 are NOT ARC or ANSI, so always extra white space. Highlighting area you want to print and saving as a new doc will work as John outlined.
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copy connect ricoh 551s
pcb0960 ·
anyone out there knows how to copy connect the 551? TIA Patricia
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Macs/1055/Secure Printing
Can someone please tell me if it is possible to do locked printing with a mac running OSX. I know that it is possible with the Windows PS driver, but I can't seem to find it in the Mac PS driver or anyone who knows! Any help would be appreciated!! Melissa
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1045 print net scan fax option needed
If anyone has Any of these for sale please let me know thanksGregg
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Scripts
Every good salesperson has a script, be it rehearsed or not. As Jeffrey Gitomer might say a "30 second personal commercial". I'm curious, what are some of the things that others are saying to get people's ears to perk and their doors to open? For example, one I might use is: We help businesses streamline their workflow by increasing productivity when it comes to presenting, storing, and sharing their information. How effective would you say your office is at managing their paperwork in an
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Medical Manager
Does anyone know if Ricoh Family Group products will print from this vertical market software? There are a lot of local medical offices using this and Medical Mastermind. My customer is using Medical Manager and it is using Wordperfect as a word processing plug in. I'm going to try to configure printing using the PCL driver b/c I think it will be easier than RPCS and LAN faxing which will be icing on the cake if I can get it done. Any input greatly appreciated.
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Re: Whta's a Universal Copier Printer?
v-tec ·
You mean to tell me I can Xerox and print from the same machine??? That’s remarkable!!!
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" RightFax"
Is there a more economical way to interface an A2022 S/P with 'RightFax' software other than GlobaLScan with the RightFax Plug in @ $500. I am dealing with a RightFax dealer replacinng his copier and wants to be able to able to demo to his prospective clients in his office the "2022/RightFax package".
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Students shine in Schools Environmental Art Competition
Students shine in Schools Environmental Art Competition Students from Sustainable Schools put their artistic talent to the test in this year’s Ricoh Environmental Art Competition. The judges deliberated for two hours to decide the winners and congratulations goes to Dee Why Public School who took out the Group Mural competition. The Sustainable School’s Program (SSP), now in its 2nd year, has encouraged local primary school students to take an environmental approach to school life and promotes
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TWAIN scanning with 1515
I've set up a 1515 on a small LAN with a netgear router. I'm able to ping and print to the mfp. However, when I try to scan I get 12320 error (cannot find scanner). I've turned off personal firewall and allowed an exception in xp for port 1022. Using Smart Device Monitor for Admin I have been able to establish 2 way communication. I've turned up the TWAIN standby time to 30 minutes. Any help greatly appreciated.
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Viewing PDF Thumbnails in Plotclient Win
When loading PDF files in Plotclient Win, you are not able to see the thumbnails. However, if you change Plotbase to Manual mode, you can send the job and them view the thumbnails at the controller before releasing them to print. Am I doing something wrong, or does anyone know the reason that you cannot view PDF's in Plotclient Win?
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Re: heavy stock on 2238
Neal ·
i have a print for pay that routinely runs 110 lb index through the bypass
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Re: Scaling, Can this be accomplished?
John ·
Jason is correct in how to resize the drawing. It should also be to scale and I would suggest as he said to let them measure with a ruler and confirm. As to highlighting a certain area of the document and printing only that portion, that can be done in the scantools by scanning the document as a tiff and opening up the editor. Once open you can crop and save as the new document which contains only the portion you wish to print. Just go to add an entry in plotbase and find the new tiff file
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Re: wireless 2035e
Jay ·
No issues. The Ricoh card is 802.11b only so you will need a compatable access point.
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Re: Savin C2820 and pdf's
v-tec ·
Try printing the documents in black and see if the letters are raised. If not, then it may be that the letters are processed black.
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Re: Pay Plan
selling at book rate and they are always trying to work for lower rates. Since we cannot keep on taking money from the aftermarket department, we look at the total profit picture of the sale and if there is alot of gp in the sale, we take some of it and allocate to service and supplies. Not a perfect solution but it works and keeps competition away until the end of lease since the lease payoff to customer or competitor includes our service/supply money until the end of the term. We are comped
Tired of Figuring Out the Different Configurations When Pricing a CopierDeal?
One of the more frustrating things, especially for a new rep is knowing the differences between all the acronyms and what is included and what is not. For example, does this small desktop include the fax card or not? Or does this desktop model have 1 tray or 2 trays? Knowing the difference between a DN, DNI, PT, PTXF, PTXFI, or all the different manufacturer acronyms can be incredibly confusing. In an effort to make this a lot easier for reps, we made our tool so there is a "master" model and then all of the child models will have the appropriate accessories. Now, this isn't technically a configurator (if the finisher needs a connecting kit, that could be put in the notes, but it won't auto carry that into the quote...)
However, if you have a 4 tray model, we do make it so the rep can't add a tray when it wouldn't accept one. Or on a single tray model, it doesn't offer the finisher because the heights may not line up. If you want to see how we accomplish this - it isn't through complicated spreadsheets. It is an intuitive interface designed to help those in the field make accurate quotes in a rapid manner.
Perfect Copier - Build Dynamic Copier Quotes in Minutes - Watch Video
We built this into the tool because a lot of the Xerox Agents were used to Valuequix and making quotes based on models like the C7020/DM2 vs the C7020/SM2 vs C7020/TM2 - If we just started with the DM config and they added the 3 trays and stapling, the cost points differed than if they just got the TM configs. So it was creating confusion for reps who wanted the TM in the tool rather than the C7020 where you had to add in all the config possibilities.
When creating an industry specific quote tool, we have to think about stuff like this. Ultimately, that is what makes our tool so unique. We have to consider things like how devices are configured, how leases are made, how service contracts are written, how sales reps think, etc and get all of these into a tool - and somehow still keep it easy to use.
If your reps struggle making quotes, give us a buzz. We can handle the crazy stuff like multiple price lists for government or large customers, or rental scenarios. Even if you sell more than 1 brand, we can help with that! You manufacturer may give you a tool to help with 1 brand, but what if you sell 3 brands? We intend to be the premier quoting tool in the copier industry, but we have had to learn some tough lessons along the way to make this tool ready for market. At first, we were trying to make it based on how we sell. Then we realized... every idea a client has or every problem we can help solve makes us that much better and prepared for the future.
I am really proud of our tool and the team behind us who put this together with countless hours (OK, they can be counted, but I don't like to count that much because I see the 10's of thousands invested so far) If your team struggles making quotes, or struggles bringing new reps up to speed quickly, you need to give us a call to see what we can get done for you!