MFP Copier Blog

It’s The End Of The Day With Ray! Hijacked Imaginations

Art Post · 12/17/199:30 AM

Giving Back "How Print4Pay Hotel Partners Help Others" DocuWare in 2019

Art Post · 12/16/199:17 PM

It's been a few years since I blogged about how are Print4Pay Hotel partners give back to their community or to their charitable cause.

Thus for the next few days we'll be posting a paragraph or two from our sponsors. Please hit up the like button and please share, it's wonderful that these companies take the time and effort to give back to others in need.

DocuWare Supports Local Students

At DocuWare, we take our corporate social responsibility seriously because we believe that the people in our communities are our most important stakeholders.

We strongly support tech education, as it has a direct and significant impact on a community. One of our continuing initiatives is to support local students (of any age) interested in careers in science, technology, engineering and mathematics (STEM) through customized, fully funded educational programs.

We work with the students of Nora Cronin Presentation Academy in Newburgh, NY to fund annual school field trips and host a hands-on tech workshop for the 8^th grade girls. In the fall of 2019, we launched a certified tech training course for adults at the Newburg Armory Unity Center. Once certified, we help them find a job with our wide network of local business partners.

We volunteer as a group at our local Food Bank of the Hudson Valley and many of our employee’s volunteer on their own time as fire fighters, animal shelter workers, teachers and more. DocuWare extends the reach of our philanthropic spirit through our global network of 600 DocuWare partners. By supporting the non-profits with whom they work, we can continue support our core initiatives like STEM education, medical research, sustainable energy sources and more.

DocuWare

Giving Back 2019

Giving Back "How Print4Pay Hotel Partners Help Others" Polek & Polek in 2019

Art Post · 12/15/1911:42 PM

It's been a few years since I blogged about how are Print4Pay Hotel partners give back to their community or to their charitable cause.

Polek & Polek partners with Baking Memories 4 Kids

The proceeds of the cookies we purchase from Baking Memories 4 Kids are used to provide children with life threatening and /or terminal illnesses and their families an all-expense paid vacation to ALL the theme parks in Orlando, Florida.

For one week, these courageous families can focus on each other in a positive, uplifting environment instead of beside a hospital bed. Baking Memories 4 Kids recognizes that having a loved one who is ill affects more than just the person afflicted, it encompasses the world of everyone around them.

Baking Memories 4 Kids gives these families the opportunity to create amazing, lifelong memories that may be a form of comfort for their journeys ahead.

I met Frank Squeo at a business event 4 years ago, and heard his story about creating Baking Memories 4 Kids. Right away I knew this was the organization we wanted to partner with when we gave back for the Holiday Season. Our customers love the delicious cookies, and the proceeds go to a fantastic cause.

Chris Polek

CEO Polek & Polek Inc.

A Heartfelt Sales Professional Sprinkles Their Secret Sauce Inside A Sales World Full Of Mediocre Mindsets

Larry Levine · 12/15/198:28 AM

“Mediocrity will never do. You are capable of something better.”

Gordon B. Hinckley

Sales reps who are mediocre are afraid to think big.

A mediocre sales rep operates in a state of accepting and working according to average standards, in other words: just getting by; barely making it. Operating with mediocrity creates a mindset that living in the comfort zone is acceptable.

Too many sales people are comfortable living in mediocrity. They choose to follow in the foot steps taken by many other sales reps because they believe it provides a sense of security.

These sales reps are content with muddling along without ever really breaking into a sweat. They get the job done but will never set the sales world on fire nor blow it out of the water.

They're happy to be mediocre. Close to hitting quota is good enough.

The definition of success for a mediocre sales rep... “It works”.

Good enough just doesn't cut it in this highly competitive, dog eat dog and digitally driven business world.

I'm concerned with the amount of low expectations and standards. So many aren’t willing to put in the extra effort to create something really magical, exciting and breathtaking. They fail to invest in themselves and don’t put in the effort to keep their skills up-to-date. There are way too many in sales who are happy using technology from years ago, as it keeps them ticking and that’s good enough.

There are way too many sales reps out there who believe they are 'A' players but in actuality they are nothing more than 'C' players hiding inside an empty suit

Accepting mediocrity as the standard for success will ultimately screw with your sales career. It won’t take much for your competitors to beat you squarely when your goal is “It works”.

MEDICORITY IS SAFE!

Mediocrity is a sales disease.

Mediocrity is poison. It takes root in our minds and convinces us that the point of living within the sales profession is to simply get by. It's unfortunate as many fail to push themselves beyond the bare minimum, without a nudge from someone or something on the outside.

Taking a risk is scary. Each one of us will face a risky decision. One can decide to take the risk, leading them down the road to betterment or avoid it, staying mediocre. When the time comes, many simply freeze, stopping dead in their tracks becoming afraid to go for what they desire, a better sales life.

"Trust yourself, let go of expectation, go for everything you've ever wanted and stop living your sales life as never having tried"

It's the numbing of the mind that condemns one to a mediocre, boring life. Whenever you come across risk, search within your heart and go for it. This requires courage and resilience. Rest assured, you will survive and lead a fulfilling sales life.

THE SECRET SAUCE

Spice and heat... I love hot sauce and spicy foods. Real, raw, genuine and relatable sales professionals add a bit of heartfelt spice throughout what they do as they continually douse the flames of mediocrity.

TONY CHACHERE

In a sales world full of mistrust and rampant skepticism, Tony Chachere creole seasoning is the sincerity spice. It's great on everything!

Sincerity: being real, being genuine, and being human in a sales world riddled with empty suits lies within the heart and soul of sales professionals.

Faking sincerity will get you exposed! Empty suits come to sales opportunities and relationships with their own hidden agenda. They're wrapped up and too busy thinking about quotas and promotions as they reek of commission breath. It’s not about you, it’s about the wants, needs and expectations of your clients and prospects.

FRANKS REDHOT

Without substance one can't add business value. You must uncover business goals, challenges and what might be troubling your clients or prospects; then offer them sound advice.

Empty suits and mediocre sales reps fail to zero in on specific business challenges. They fail to demonstrate they understand as they care more about what goes into their wallet and their bank account.

When you think of substance, a heartfelt professional splashes Frank's Redhot Sauce and puts that Sh$t on everything. Business acumen combined with business conversational skills leads to substantive executive conversations.

SRIRACHA

I believe sales professionals are leaders: they build relationships, cast vision, and motivate people to take action. Think for a moment... Can the Emotional Intelligence traits of effective leaders be applied to sales professionals?

Authenticity and heart is one of the biggest challenges for salespeople in a profession riddled with scrupulous, fake, disingenuous and mediocre sales reps.

"It's about having the heart to rise up"

Add a splash of Sriracha and watch out! Everything tastes better with Sriracha and so do heartfelt and emotional business conversations.

PUT AN END TO MEDIOCRITY

A mediocre sales rep easily gives up in their quest to become a heartfelt sales professional. Why do they do this? It's because pursuing this lifestyle is lonely, hard work and often goes against the general opinions shared by other sales reps.

"A vast majority of sales reps are mediocre and average at best."

The next time you're at the grocery store think...

Tony Chachere's, Am I being sincere?
Frank's Redhot Sauce, Am I bringing substance?
Sriracha, Am I bringing my heart?

Success is exciting and tastes great! Mediocrity? Well that's a decision you need to make!

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter and on my podcast by clicking on Selling from the Heart.

MSP & MSSP Industry Notes for December 15th 2019

Art Post · 12/15/1912:01 AM

December 15th

MSP & MSSP Industry Notes

It’s The End Of The Day With Ray! Get Fired Up, The A4Revolution is a War!

Art Post · 12/14/199:30 AM

This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago (Second Week of December 2014)

Art Post · 12/12/199:59 PM

For quite a few years I've been blogging about what it's like going into the last few months of the year for sales. I blog I'm fond of id "12 Days of Selling", which is based on the last twelve selling days of the year. It's daily account of who I met, how I prospected and how I was able to write the business that I needed. If you have the chance you can check them out here "12 Days of Selling". It's great content for newbies, and veterans.

Look at these fantastic threads from 5 years ago this week!

Konica Minolta Releases Document Workflow Solution for State and Federal Agencies

Art Post · 12/9/1410:35 PM

on Facebook , Twitter and YouTube . Contact Information Karen Harris Konica Minolta Business Solutions U.S.A., Inc. 1 201-818-3231 kharris@kmbs.konicaminolta.us

Blog Post

Twelve Days of Selling "Day 9"

Art Post · 12/14/149:33 PM

print. It's a ticking time bomb, is what I stated to the customer. You should do something now so you may be able to reduce your tax liability for 2014. So, right after writing this, I'll be sending and email to the owner to state my case. Keeping my fingers crossed, new wide format is a decent amount of revenue!! -=Good Selling=-

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Canon U.S.A. Announces PRISMAsync Remote Manager Providing Customers the Flexibility to Manage and Monitor Production Workflows Remotely

Art Post · 12/9/1410:33 PM

MELVILLE, N.Y.--( BUSINESS WIRE )--Canon U.S.A., Inc., a leader in digital imaging solutions, today released PRISMAsync Remote Manager, a unique multi-engine scheduler and remote management console for expanded control on a customer’s fleet of PRISMAsync controller-driven digital presses. This web-based tool helps shop floor managers and operators manage a high-performing printing operation by providing insight into their production schedules with the ability to upload jobs, edit job properties

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The board also discussed a bid for a copier at the copy center.

Art Post · 12/9/1410:13 PM

The board also discussed a bid for a copier at the copy center. Brian Drennon, technology director, said the district sent out four bid requests for a 60-month lease, unlimited copies and copier supplies. "A lot of companies don't want to do that," Drennon said of the unlimited copies. There was only one response from Xerox for $1,284.74 per month. The copy center has two large copy machines. http://hdnews.net/news/boe120914 Cost for the Xerox machine the district has is $1,002.85 per month

Blog Post

The Twelve Days of Selling "Day 11"

Art Post · 12/10/1410:58 PM

and an oil change. I'm keeping my fingers crossed that someone will return an email or a phone call! Amount Needed $74K Amount Sold $111,500 -=Good Selling=-

Blog Post

Twelve Days of Selling "Day 10"

Art Post · 12/13/1410:31 AM

office, the snow had stopped and is was clear cruising to the office. I arrived about 6PM, checked into the Hotel, cause there was no way I was going to travel three hours home that night. Event was awesome, got to relax, get some food, have a few drinks and talk with good people. Amount Still Needed: $74K Amount Sold this Month $115,000 -=Good Selling=-

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Canon Solutions America Enables Litigation Services to Take Las Vegas-Based Business to New ...

Art Post · 12/15/1411:09 PM

subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S. For more information on Canon Solutions America, please visit csa.canon.com . Canon is a registered trademark of Canon Inc. in the United States and elsewhere. OcÉ is a registered trademark of OcÉ-Technologies B.V. in the United States and elsewhere. All other referenced product names and marks are trademarks of their respective owners. © 2014 Canon

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Sharp Announces Two New High Speed Monochrome Workgroup Document Systems

Art Post · 12/9/1410:18 PM

. The new high-speed MFPs also come standard with wireless networking capability for flexible access from mobile devices. This feature enables users to scan or print documents directly to the MFP using Sharpdesk ® Mobile, a free downloadable app for common mobile devices. Both models are also equipped with the latest version of Sharp OSA ® technology, which provides expanded integration with network applications and cloud services. The MX-M654N and MX-M754N also support Cloud Portal Office, a

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Ricoh named OpenText's Information Exchange Global Strategic Partner of the Year for second ...

Art Post · 12/10/1411:15 PM

Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo , Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014 , Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD ). The majority of the company's revenue comes from products, solutions and services that improve

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RICOH NAMED OPENTEXT’S INFORMATION EXCHANGE GLOBAL STRATEGIC PARTNER OF THE YEAR FOR SECOND STRAIGHT YEAR

Art Post · 12/9/1412:13 PM

global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD). The majority of the company's revenue comes from products, solutions and services that improve the interaction between

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RICOH: ENHANCING HUMAN PRODUCTIVITY REQUIRES ‘DEEP INNOVATION’

Art Post · 12/10/1411:12 PM

visit www.ricoh-usa.com . *Survey conducted by Harris Poll in August on behalf of Ricoh. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD

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RICOH ACQUIRES PTI MARKETING TECHNOLOGIES, HELPING CUSTOMERS TO EXPAND INTO MARKETING SERVICES

Art Post · 12/9/1412:14 PM

bottom line with Avanti’s award-winning print MIS (management information system). “Through our acquisition of this leading innovator in the marketing technology space, we can satisfy the growing customer demand for improved workflow and marketing asset management to further grow the value Ricoh brings to our global customers, particularly commercial printers and corporate print centers,” said Ted Takahashi, Senior Vice President, Production Print Global Marketing Center, Ricoh Company Ltd. "It’s

Topic

Monday, January 12: Scanner and Solutions Picks and Lines of the Year

Art Post · 12/13/1410:08 AM

to see if these solutions are a fit for your clients, and feel free to print them out as leave-behind collateral for potential customers. BLI’s Vertical Market Overviews Continue with Canon Vertical-specific product marketing has become commonplace in the document imaging industry, but not all vendors hold the same level of industry knowledge. Our vertical market overviews are designed to provide an in-depth look at each vendor’s offerings: from scanning to encrypted PDF format at an MFP to

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Xerox out, Fraser in for East Penn's copying needs

Art Post · 12/10/1411:10 PM

The East Penn School Board voted 6-3 Monday night to discontinue its long-term relationship with Xerox Corp. and enter into a 5-year agreement for service with Fraser Advanced Information Systems for the district's copier needs. Superintendent Michael Schilder, who endorsed the change, said it would save district taxpayers $84,000 a year, about equal to the cost of one full-time teacher with benefits. go here for rest of story http://www.mcall.com/news/loca...-20141209-story.html

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nQueue Releases iA Embedded for Xerox 4.0

Art Post · 12/8/149:10 PM

Intelligence technology. iA Embedded for Xerox 4.0 is available immediately and licenses are fully transferable to new machines. iA Embedded for Xerox 4.0 leverages nQueue’s Adaptive Intelligence to deliver a brand new interface, which improves ease-of-use. Specifically, the workflow is improved through the following features: Users can more quickly identify and select the function necessary to copy, scan or print. Users can also print to one queue and release to compatible devices with nQueue's iA

Blog Post

The 12 Days of Selling "Day 12"

Art Post · 12/9/1410:53 PM

Yesterday, I blogged about the end of the year, how many selling days I have left and the need to add two additional selling days to see if I can hit my number. I Want It All, I Want It NOW! I woke up to a nasty nor'easter here along the Jersey Coast, instead of trying to get in at 8AM, I figured I would go through my emails and wait at least an hour before traveling to the office. It DID NOT matter! Traffic was horrible, roads flooded, accidents. I finally arrived about 10AM and it was off to

Blog Post

I Want It All, I Want It NOW!

Art Post · 12/8/1410:03 PM

With just thirteen daysleft in the month and the year, I find myself $70k short of securing a spot to our Presidents Club trip in 2015. However, I still have eleven selling days left to the month. Thus, the way I think of it, is that I still have half of the month left to hit the number. I'm also thinking I can add two Saturdays and increase that number to 13 days. Saturday, WTF, why are you going to work on a Saturday? said the little voice inside my head. After 33 (or is it 34 years) of down

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Versatile, High Quality ‘Cool Cure’ LED Inkjet Imaging Creates New Advantages at DataPrint Initiatives

Art Post · 12/10/1411:07 PM

printer’s lamps reduce users’ energy consumption and costs compared to UV and latex inkjet printers. DataPrint is a long-time user of EFI’s web-to-print technologies , and has started using them to develop online web sites to order large-format graphics. The company is also establishing a consistent, company-wide production workflow based on EFI Fiery® technologies, with EFI Fiery XF software used to drive the new wide-format printer and an EFI Fiery digital front-end on the company’s Ricoh cut

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Ricoh Midwest Dealer Program

dimaxusa · 12/10/1410:25 PM

Hoping for a little help with a few questions for the awesome Ricoh folks out there! We are a relatively small dealer doing a little more than $1m per year and rapidly growing. We are Authorized for Toshiba and Kyocera. We are not overly thrilled with the Kyocera program and Toshiba has us on a very short leash, because they have a "Mega" dealer a couple counties over that we can't go anywhere near. We are looking to replace a product line with one that provides a complete offering like Ricoh

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Capita acquires Complete Imaging

Art Post · 12/13/1410:03 AM

By Simon Nias, Thursday 11 December 2014 Capita has acquired Birmingham-based Complete Imaging and integrated it into the managed print services arm of its Document Information Services business. Capita has acquired Birmingham-based Complete Imaging Complete, which employs 80 staff, supplies a range of office and production print equipment from Ricoh, Kyocera, Sharp and Samsung, as well as online print management software. The company, whose clients include more here

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CRN Names the Epson PowerLite 4855WU a 2014 Product of the Year

Art Post · 12/8/149:16 PM

partnerships. Learn more at www.thechannelcompany.com . About Epson Epson is a global innovation leader dedicated to exceeding expectations with solutions for markets as diverse as the office, home, commerce, and industry. Epson's lineup ranges from inkjet printers, printing systems and 3LCD projectors to industrial robots, smart glasses and sensing systems and is based on original compact, energy-saving, and high-precision technologies. Led by the Japan-based Seiko Epson Corporation, the Epson

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Datamax-O’Neil Partners with Print Audit

Art Post · 12/9/1410:23 PM

first company in our segment to apply this kind of software in combination with our thermal printing solutions. It helps us to offer our channel partners and end customers even better solutions enabling them to further optimise productivity and keep total control over their costs." The MPS software from Print Audit includes functionalities such as user and workflow analysis, secure release printing as well as label tracking directly from the panel of the printer. Thanks to the MPS compatibility

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Difference between Ricoh Pro901s

Art Post · 12/9/1411:30 AM

Can anyone tell me what the difference is between the Ricoh Pro 901 and the Ricoh Pro 901s graphic arts plus?

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Ricoh C7100Sx vs C7110Sx

Art Post · 12/15/148:10 AM

Does anyone know what the difference is between these to models? The

Topic

Arvato Achieves Enhanced Productivity With The Ricoh InfoPrint 5000

Art Post · 12/13/1410:05 AM

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Bernie aldermen approve copier purchase

Art Post · 12/13/149:58 AM

BERNIE, Mo. -- The Bernie Board of Aldermen approved the purchase of a new fax/copy machine at their regular meeting recently for use by the police department and municipal court. The aldermen opted to buy the machine from Shelton's Business Machines of Malden, Mo., at a cost of $1,417. Mayor David Teeters presented the issue to the aldermen, along with the cost provided by Shelton's Business Machines. He said the old copier was no longer functioning and the new machine was needed. http://www

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RJ Young Recognized As An Elite Imaging Technology Dealer

Art Post · 12/13/149:54 AM

Magazine and The Week in Imaging. RJ Young has realized growth across all areas of the company from IT services, document management, managed print services, production printing equipment and multifunctional printing devices. “We are proud to again be recognized for our leadership in the industry and look forward to continuing to help customers achieve productivity in their businesses with the latest in imaging technology, IT services and document solutions,” said RJ Young's President and CEO, Chip

Comment

Re: To Ricoh "What I Want for Christmas"

txeagle24 · 12/9/1411:53 AM

The best thing Ricoh could give us is advanced scanning functionality as a standard feature. To be able to navigate to whatever network folder a user wants would be huge, as would the ability to scan to Word or Excel. Canon already has these features, so we are at a huge price disadvantage if it is functionality a customer needs since we have to add ICE (which has a less-than-desirable UI) or NSI AutoStore.

Re: Difference between Ricoh Pro901s

Kitz · 12/11/1411:12 AM

Keep in mind the initial launch will be the printer only at 90ppm, this unit will have the new vacuum feed LCT which will add some cost, but feed heavy, coated and many other media MUCH better. The big question will be the cost of supplies for the 5th station and how to set up click charges or simply leave the customer to purchase these special supplies separate. Lets face it the Xerox 1000 is $250k, we will have a much lower price on these new units.

Comment

Re: The Twelve Days of Selling "Day 11"

Czech · 12/11/1411:16 AM

So you hit President's Club?

Comment

Re: The Twelve Days of Selling "Day 11"

Art Post · 12/11/1411:40 AM

No still need 70k something in 10 days

Comment

Re: I Want It All, I Want It NOW!

Larry Kirsch · 12/8/1410:30 PM

You can do it.. Where is trip?

Comment

Re: I Want It All, I Want It NOW!

Art Post · 12/8/1410:47 PM

thinking it is here http://iberostarjamaica.com/

Comment

Re: I Want It All, I Want It NOW!

Kyocera Guy · 12/9/149:20 AM

Great Stuff Art!

Comment

Re: I Want It All, I Want It NOW!

Old Glory · 12/9/1411:08 AM

It won't be 13 after today. Let us know how it pays off.

Comment

Re: I Want It All, I Want It NOW!

Art Post · 12/9/1411:09 AM

LOL

Comment

Re: I Want It All, I Want It NOW!

Larry Kirsch · 12/9/1411:13 AM

Enjoy...

Comment

Re: I Want It All, I Want It NOW!

Art Post · 12/9/1411:18 AM

not there yet!

Topic

Competitive Info needed Sharp MX364N

jswinberlin · 12/12/148:45 AM

Looking at the brochure on this model it says single pass ARDF. Can anyone tell me if this model offers single pass scanning and if so why is an ARDF necessary? Thanks for any help!

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IPP Printing

jswinberlin · 12/15/1410:52 AM

A customer wants to print from a remote office about 10 miles from their main office. They think this should be simple. Like, "I have internet and I have the printer installed, why can't I print". I'm trying to explain to them that they need to have connectivity from point a to point b such as a VPN. We may also discuss Google Cloud Print but from what I've seen it isn't always reliable. Then, I got thinking about IPP printing and while I understand the concept I don't know how to set it up

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NEWS: 3D Systems CEO to Give Closing ‘Fireside Chat’ Keynote at EFI Connect 2015

Art Post · 12/8/149:22 PM

20-23, 2015 at The Wynn Las Vegas. Reichental’s company is a leading innovator in the 3D printing space. The Rock Hill, S.C.-based business invented 3D printing with its Stereolithography (SLA) printer and was the first to commercialize it in 1989. 3D Systems has more than 1,200 patents, and its comprehensive range of 3D printers is the industry’s benchmark for production-grade manufacturing for aerospace, automotive, patient-specific medical device uses, as well as for a variety of consumer

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Ricoh Fax Journal not reporting what was sent

Amanda · 12/15/146:50 PM

I am hoping someone will have some insight to this. I have Ricoh's (301-2852-4002-C4503, etc) at a hospital. When they type in the number to send a fax not all faxes sent are on the journal. Furthermore, if they type in a fax number and the receiving end has an electronic fax service, the e-fax service number or name comes up on the journal for tx rather than the number they dialed. In everything I have looked at, it says for "prioritizing items of journal info contact your service

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Ricoh Fax Journal not reporting what was sent

Amanda · 12/15/146:53 PM

Comment

Re: To Ricoh "What I Want for Christmas"

Art Post · 12/9/1411:59 AM

I was not aware that browse to any folder was standard on the Canon systems. Has it been like that for long?

Re: Difference between Ricoh Pro901s

Art Post · 12/11/148:56 AM

customer is excited about the 5th station. I will enable him to generate additional sales and profits, however, will the increase in price far outweigh what he can make in profit? Case in point, if the system is $50K higher than the C751, that equals $1,000 more per month in lease price. I'm thinking this system is coming in at the MSRP of the 901's. Agree or disagree?

Re: Difference between Ricoh Pro901s

txeagle24 · 12/12/149:50 AM

Kitz-- Where are you seeing the C7110 videos on The League? I'm not seeing them there or on InfoCenter or Ricoh Learning Institute.

Re: IPP Printing

jswinberlin · 12/15/1411:15 AM

Art, it looks like this is a device to compensate for only having 1 Ethernet port on the device. This looks like it would be used to essentially turn the USB port on the device to an alternate Ethernet port that can be configured for another LAN. I believe the MFP (Savin C9020) should have the hardware necessary for what I want to do. I just need to understand how to configure IPP printing, how to make it available to the outside world and what the security risks are. Does that make sense?

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ESTEEMED IT CHANNEL EXECUTIVE AND VISIONARY LARRY WALSH TO DELIVER OPENING KEYNOTE AT THE 15TH ANNUAL ITEX NATIONAL CONFERENCE AND EXPO

Art Post · 12/9/1410:29 PM

, evolutionary process. Vendors, solution providers and dealers attending ITEX need to adopt new skills, perspectives and processes to ensure they grow and advance their businesses to remain relevant and vibrant,” said Larry Walsh, CEO and Chief Analyst of The 2112 Group. In addition to the keynote session, ITEX will offer attendees 65+ conference sessions on tracks such as Document Workflow Solutions, Sales Marketing, Managed Services, Managed Print Services, and Service Supplies. New this year, the

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Mobeus-backed ASL swoops for Copyfax

Art Post · 12/15/1411:07 PM

Mobeus-backed ASL swoops for Copyfax Cambridge-headquartered Automated Systems Group (ASL) has snapped up a 28-year-old print and copier dealership company which provides document management services in a deal backed by Mobeus Equity Partners . Mobeus has provided £3.9m of follow on finance to ASL as part of an overall funding package to support its buy and build strategy through the acquisition of Copyfax (Anglia), based in Great Yarmouth. ASL said the acquisition will further strengthen its

-=Good Selling=-

This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago (Second Week of December 2009)

Art Post · 12/12/199:46 PM

Do you remember?

Roledex’s (not be to be confused with Rolex), index cards with call back notes, telephone cords that got all twisted up, yellow pages books, street address books, competitive books like Minellas Guide to Copiers. If so there's an excellent post on Linked from Brent Wiesner and David Owens over at Accel Imaging Systems Inc., make sure you check out the cool video and chime in!

Here's the link: Video from Accel Imaging Systems

Printer Sales in Taiwan Rise in Q3 2009: IDC Taiwan

Guest · 12/15/097:52 PM

accounted for 14.9% of the overall A3-size color printer market, a decline for the third straight quarters. Fuji Xerox, Sharp, and Toshiba were the top-three player in the segment. (by Quincy Liang)

Re: TABS on the block

GIntel · 12/11/091:24 PM

Rumors that Toshiba is considering selling Toshiba America Business Solutions or Toshiba Business Solutions have circulated for some time. Although TABS and many of Toshiba's other business units (specifically memory/semiconductor) have struggled in recent years, Toshiba has consistently denied that it plans to sell its copier business. Toshiba distributed a letter to its dealers and direct sales force in February, 2009 maintaining that, despite recent rumors, it has no plans to sell its copier

Topic

Another Project I'm working on "Need Your Help"

Guest · 12/9/0910:37 PM

Working a few articles with Christmas theme for the MFP solutions Blog: Last year I did a piece called To Ricoh "What I want for Christmas" Here's the link http://mfpsolutions.blogspot.c...t-for-christmas.html Can we have someone do one for konicaminolta, kyocera, sharp, toshiba, canon, xerox and canon? Come on, I know we all have wish lists of new features that we'd like to see. I'll post them with your name and give thanx!!! Art

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Konica Minolta Streamlines Office Productivity for AEG With bizhub MFPs

Guest · 12/11/0911:08 PM

needs." About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the second consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. For more information, please visit www.CountOnKonicaMinolta.com and follow us on Twitter at www.twitter.com/KonicaMinoltaUS . About AEG AEG is one of the leading sports and

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OKI Printing Solutions Strengthens Commitment to Small Businesses by Expanding its Co

Guest · 12/8/097:43 PM

offers a selection of ENERGY STAR(r) certified products. As an extension of the company's dedication to its customers, OKI Data Americas created the Color Me OKI philanthropic program to support the fight against breast and colorectal cancers and the people courageously battling those diseases. # # # OKI, Reg. OKI Electric Industry Co., Ltd. ENERGY STAR Reg. T.M. U.S. EPA, Single Pass Color T.M. and design Reg. T.M. OKI Data Corp. 1 As compared to the Konica Minolta magicolor 169OMF, Dell

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Ricoh and Equitrac Release Java-Based Version of Embedded Security ...

Guest · 12/14/097:04 PM

solutions are at work helping organizations recover costs, reduce waste, increase returns and maximize efficiency in printers, copiers and multifunction devices. For more information visit http://www.equitrac.com . About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 73-year-old leading supplier of office automation equipment and electronics, with fiscal year 2008 sales in excess of $20 billion. Ricoh Americas

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Sharp Wins BLI'S 2009 MFP "Line of the Year" Award

Guest · 12/8/097:37 PM

operate, secure and reliable." Last year Sharp became the first of the traditional copier vendors to launch workgroup-level A4/letter MFPs that, like copiers, feature separate drums, developer and toner. These are the BLI highly recommended MX/DX-B401 and MX/DX-C401, along with the MX/DX-C311, which received a BLI "Pick" Award earlier this year. This award acknowledges that Sharp offers A4 products that meet the differing service requirements of various customers alongside A3 models that offer a host

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CANON COPIER MAINTENANCE AND SUSTAINMENT

Guest · 12/9/097:07 PM

https://www.fbo.gov/index?s=op...ab=core&_cview=1

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Letter about Canon & Ikon/Ricoh

Guest · 12/9/096:42 PM

(121\2009) to clarify their relationship (or lack their of) with IKON (a wholly owned subsidiary of Ricoh). And if you read the letter it makes it perfectly clear to both IKON and all the Authorized Canon Dealers that neither IKON nor an Authorized Canon Dealer are permitted to enter into a “behind the scenes” agreement to service Canon equipment in partnership with IKON. Apparently that was an IKON pipe dream. So now all the cards are on the table IKON can not get firmware, patches, updates

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Copiers & School Budget Cost-Cutting (Galesburg IL)

Guest · 12/15/098:07 PM

Copiers & School Budget Cost-Cutting It may not seem like a big deal on the surface, but what could soon happen if the Galesburg School Board approves new copy machines for the district's facilities could mean much more than that. The District-205 board Monday night will consider entering into an agreement with Xerox for new copiers for the district at a cost of about a half-million dollars over five years, plus another roughly nickel per color copy. The agreement will be either to lease new

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Fuji Xerox to launch Color 1000 and Color 800 Presses in new year

Guest · 12/15/098:05 PM

printing can customize and increase added value of sales promotion tools as well as publications, including catalogs, direct promotional mails, flyers, labels, packages, photo books and more. Expressive high image quality Color 1000 Press / Color 800 Press are the first high-end printers to employ the Emulsion Aggregation-Eco Toner, or EA-Eco Toner, renowned for its advanced image quality. Additionally, the newly developed Clear Toner Note 1 adds specialty to application design such as glossy

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Xerox & Ikon Michigan State Contract

Guest · 12/14/097:12 PM

Copier Contract and Supplies Summary LEASE Copiers - Digital Multifunction Devices (Print, Scan, Fax) Contract #071B9200190 Pricing sheet Vendor: IKON Office Solutions Contract Expires: 4 /9/14 Contact Person: Ask for either Carol Bertrand or Noe Contreras To order, call 800-968-2987 HOW TO DO BUSINESS WITH IKON Copiers - Digital Multifunction Devices (Print, Scan, Fax) Contract #071B9200232 Pricing sheet Vendor: Xerox Corporation Contract Expires: 6/15/14 Contact Person: Greg Mohr Telephone

Member

VinceMcHugh

VIP

Topic

BLI Recognizes Sharp with 3 More Pick Awards

Guest · 12/9/097:24 PM

awards acknowledge “outstanding performance” and excellence “in areas of importance to IT professionals” in the MX- and DX-C401 models (Outstanding Mid-Size Workgroup A4 Color MFP), and the MX-B401 (Outstanding Mid-Size Workgroup A4 Monochrome MFP). "We are very happy to accept these Pick Awards for the MX- and DX-C401 Models," said Gary Bailer, associate director product management, A4 multifunction printers, Sharp Imaging and Information Company of America. "Along with the BLI Pick Awards

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Commissioners to consider Copier renewal

Guest · 12/11/0911:21 PM

• CONSIDER renewal of contract with Xerox for copier for Juvenile Probation and take action as necessary. http://www.palestineherald.com...story_345013330.html

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KonicaMinolta Bizhub 1200 "Pricing on the Street"

Guest · 12/11/098:33 AM

BizHub 1200 (new) pf 703 "vacuum deck" RU 506 "relay buffer unit" LS505 "large tray" RollAway Cart on board print controller optional FS521 $4,344 ($133.80 - 36 month lease) $63,027 (36 month - 1941.23) cpc no minimum .0049 This was a direct quote

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Xerox hit by Toner shortage!

Guest · 12/8/097:45 PM

Adam Hooker, printweek.com, 08 December 2009 Digital press manufacturer Xerox has been hit by a worldwide toner delivery problem due to an increased demand from customers. However, the company said that the problem is a short-term one and would be overcome quickly. PrintWeek has been contacted by a number of printers claiming they have been made to wait up to 10 days for delivery of toner. One printer, who preferred to remain nameless, said: "We will run out of black toner this afternoon. We

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Xerox Board Elects Jacques Guers as Corporate Officer

Guest · 12/10/098:05 PM

perspectives and views from events visit http://twitter.com/xeroxcorp, http://twitter.com/xeroxevents, http://www.facebook.com/xeroxcorp, http://www.xerox.com/blogs, http://www.xerox.com/podcasts or http://www.xerox.com/thoughtleaders. Xerox® and the sphere of connectivity design are trademarks of Xerox Corporation in the United States and/or other countries. Photos/Multimedia Gallery Available: http://www.businesswire.com/cg...i?eid=6118330lang=en Press Release Contact Details: Xerox

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Ricoh develops world's first 'green' toner

Guest · 12/15/0912:29 PM

paper is recycled, the toner still harms the environment because during the recycling process, a de-inking phase separates the toner from the paper, with the toner usually disposed of via burning or burying in landfills. Ricoh, one of the world’s leading providers of digital office gadgets and equipments, has developed a technology that instead uses plant-based biomass as a replacement for petroleum-based resin. In fact, the Tokyo-based company has already introduced the world’s first digital

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Radware Signs with Fuji Xerox for Distribution of Alteon Products in Japan

Guest · 12/14/097:01 PM

, solutions and services throughout Japan. With this agreement, Radware aims to reinforce its relationship with Fuji Xerox and to expand its sales in Japan. This announcement extends Fuji Xerox's highly successful sales record of Alteon products in the Japanese market. The new agreement is designed to further increase the success of its reseller partners delivering the newly acquired Alteon product line from Nortel. Radware's partner program will provide Fuji Xerox with enhanced training, programs

Re: TABS on the block

SalesServiceGuy · 12/14/097:54 PM

The mini nuclear reactor thing was an internet scam. They never existed. The e451c is a great copier with good reliabilty. Toshiba TEC (TTEC), a subsiduary of Toshiba Corp., is responsible for manufacturing Copiers/POS/Thermal Label Printers. Copier production left Toshiba Corp many years ago. TTEC and copiers were profitable in its last publicly released financial statements April 2009. Copiers make up around 55% of TTECs business. TTEC is unlikely to go away.

Re: Questions about Xerox's MPS Offerings to SMB Customers

GIntel · 12/9/0911:51 AM

Hey Art, I have not heard of the XPS program. But Xerox has alot of flavors of MPS, thats for sure. So far it looks like Xerox has a well developed direct-to-enterprise MPS program through Xerox Global Services (XGS). This has been around for a while, but they recently "announced" it as Enterprise Print Services (EPS). Four components: - Office support - Remote worker/device support - Production and mailroom support - External doc procurement (outsourcing) Its pretty all-encompassing. Thats

Re: Scan in One City, Print in Another

SalesServiceGuy · 12/14/094:48 PM

quote: Scan in One City, Print in Another CopyFax Jax. I think the ouput will look like an email with Headers, etc. txeagle24. All copiers are on the same WAN. I am quoting a Toshiba but I will test your suggestion. Thanks.

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Kyocera TASKalfa 500ci Series

John · 12/11/093:45 PM

We are competing against this unit with a C5000. On the TCO website we did a comparison and the models look pretty similar. Any dual line dealers out there that can give me more competitive information? Thanks for your help, John

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Latest Océ PRISMAaccess Print Management Software Helps Print Providers

Guest · 12/8/097:35 PM

orders and increase print volumes.” Document Submission Made Easy With Océ PRISMAaccess Version 5.0 software, customers can submit jobs to the printshop as easily as routing work to a local printer. Internal and external clients can send documents from a desktop using a web driver or via web submission. Both methods offer customizable job tickets and personalized tracking. With Océ PRISMAaccess Version 5.0 software, print providers can take on more short-run jobs and confidently commit to fast

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Scan in One City, Print in Another

SalesServiceGuy · 12/14/099:55 AM

I have to quote a law firm with locations in three cities. They want to be able to scan a document in one city and have it auto print to a MFP in a different city without bothering the local users. Any suggestions?

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Wanted: Moderator for Canon Forums

Guest · 12/14/0911:50 PM

We're in need of a moderator for the Canon boards. Here's what a moderator would do: Post information in reference to Canon Products (whatever you feel will help the community) Update the community with new product information (keep us informed of whats new or whats changed) Move posts or threads to the correct forum if it was misplaced. Spread the word about the P4P forums for Canon We'll supply you with a FREE premium membership for as long as you moderate! If interested please send me and

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Wanted: Moderator for Kyocera Forums

Guest · 12/14/0911:49 PM

We're in need of a moderator for the Kyocera boards. Here's what a moderator would do: Post information in reference to Kyocera Products (whatever you feel will help the community) Update the community with new product information (keep us informed of whats new or whats changed) Move posts or threads to the correct forum if it was misplaced. Spread the word about the P4P forums for Kyocera We'll supply you with a FREE premium membership for as long as you moderate! If interested please send me

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Wanted: Moderator for Sharp Forums

Guest · 12/14/0911:53 PM

We're in need of a moderator for the Sharp boards. Here's what a moderator would do: Post information in reference to Sharp Products (whatever you feel will help the community) Update the community with new product information (keep us informed of whats new or whats changed) Move posts or threads to the correct forum if it was misplaced. Spread the word about the P4P forums for Sharp We'll supply you with a FREE premium membership for as long as you moderate! If interested please send me and

Topic

Wanted: Moderator for Toshiba Forums

Guest · 12/14/0911:52 PM

We're in need of a moderator for the Toshiba boards. Here's what a moderator would do: Post information in reference to Toshiba Products (whatever you feel will help the community) Update the community with new product information (keep us informed of whats new or whats changed) Move posts or threads to the correct forum if it was misplaced. Spread the word about the P4P forums for Toshiba We'll supply you with a FREE premium membership for as long as you moderate! If interested please send me

Topic

Wanted: Moderator for Xerox Forums

Guest · 12/14/0911:51 PM

We're in need of a moderator for the Xerox boards. Here's what a moderator would do: Post information in reference to Xerox Products (whatever you feel will help the community) Update the community with new product information (keep us informed of whats new or whats changed) Move posts or threads to the correct forum if it was misplaced. Spread the word about the P4P forums for Xerox We'll supply you with a FREE premium membership for as long as you moderate! If interested please send me and

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Purchase Of Printers

Guest · 12/10/098:09 PM

Purchase Of Printers Organization: Court Of The State Of Rio De Janeiro Tender Name: Purchase Of Printers Tender Details: Tender notice are invited for purchase of printers. Tender Location: Rio de Janeiro (RJ) Tender Type: Tender Notice Tender Category: Printing & Allied Machinery & Equipment Products: Laser Printer Tender Document File: Save the Document Important Dates: Publish Date: Submit Before: Time: 11:00 a.m. Bid Opening Date: December 16, 2009 Time: 11:00 a.m. Contact Details: Address

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Actual Canon termination Letter

Guest · 12/11/098:16 PM

Yesterday we brought you the blog, today we bring you the actual letter!

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LRS Commissions Report on Enterprise Output Management and its Alignment with Managed

Guest · 12/15/097:59 PM

elements, it can be difficult to get a clear view of an organization’s enterprise output management landscape,” says Fernandes. “By implementing an output management strategy that covers an organization's entire output from office printing to mission critical documents, organizations can uncover opportunities for significant cost savings in both resource and monetary terms.” ‘Uncovering the Enterprise Output Management Opportunity’ is free to view and available now at: www.quocirca.com . # # # LRS

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'Tis the season for currency counterfeiters

Guest · 12/15/097:57 PM

exchanging of currency back and forth," he said. There are people who are looking to exchange the money to get genuine U.S. currency by passing a counterfeit $100 or $50 bill for an item that costs about $10, he said. Others are using the fake money to actually purchase items such as electronics. A Secret Service agent from the Orlando field office said there's another type of counterfeiter who uses a three-in-one printer to make several hundred dollars worth of counterfeit money to pass at nightclubs

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Word not so perfect

jswinberlin · 12/10/094:34 PM

I have a law firm that is printing to a Savin 917. They are printing address labels to the bypass. When they print they get a paper type mismatch saying load custom size paper. In the page setup in wordperfect it says Avery 5160. I changed this to Letter and tried to print it with the same result. The only success I have had is by using form feed. Does anyone know why this happens and how to resolve it?

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PIKES PEAK LIBRARY DISTRICT

Guest · 12/11/0911:18 PM

BUSINESS ITEMS A. New Business a. Review of Bid Protest by Bircham’s (RFP#600-08-02-multifunction copiers): Decision 09-10-1 The Pikes Peak Library District contracted with The Ascher Group to complete a Request for Proposals (RFP) for copier services. The RFP was released on October 23, 2008. Four qualified responses were received by November 10, 2008. District staff and The Ascher Group interviewed all respondents, and The Ascher Group ranked the bidders’ proposals in three categories – cost

Member

Alan W Goldberg

Member

good luck

Member

Sam Samrod

Re: Scan in One City, Print in Another

txeagle24 · 12/14/0912:08 PM

Assuming that they're on the same WAN & that it's a Ricoh system, you can set it up to Scan to FTP, but instead of an FTP address, set the destination as the IP address of the printer they want it to print on. This also works great if you have a customer that needs to make color copies but doesn't want a full color MFP. You can color scan to FTP on the MFP and set the destination to a color printer, resulting in a color copy.

Re: Rumor has it.....

Guest · 12/9/0910:31 PM

New in 2010! Ricoh Wide Format Gelsprinters!! Naw, we'll just get Epson to make them for us!

Re: TABS on the block

Guest · 12/11/098:26 PM

Kyocera would be the obvious buyer here, especially if they want to stay in the game. Heard that they had opened a couple of branch offices also, is that true?

Re: rw-480 plotbase unable to plot

Guest · 12/12/0911:45 AM

Sometimes tings get "out of synch" communication-wise and the printer has to be hard reset with the red power switch. It was more common with older plotbase versions. Glad it's resolved.

Re: TABS on the block

GMAN · 12/12/0911:57 AM

GIntel - you gave an outstanding analysis of the possibilities with TABS. You are earning your money. I suspect Toshiba has a long term plan to phase out it's MFP business altogether.

Re: TABS on the block

GIntel · 12/13/0912:48 PM

Thanks GMAN. I just found out from an AV industry analyst I know that Toshiba just pulled out of the US projector market. So maybe this is part of a trend. More money in nukes and chips i guess...

Re: Rumor has it.....

tkern · 12/14/099:23 AM

quote: Originally posted by Art Post: New in 2010! Ricoh Wide Format Gelsprinters!! Naw, we'll just get Epson to make them for us! Yeaj, I couldn't get my Wide Format rep to say who is manufacturing them, but they did say they weren't GelSprinters after I pressed and asked the questions 3x.

Re: TABS on the block

SalesServiceGuy · 12/14/097:58 PM

Yes, Toshiba projectors are gone, at least in Canada. Industry prices and volumes have collapsed from a few years ago and it is not worth the overhead costs to support them.

Re: TABS on the block

Guest · 12/14/098:23 PM

quote: Originally posted by SalesServiceGuy: The mini nuclear reactor thing was an internet scam. They never existed. This is a scam? http://peswiki.com/index.php/Directory:Toshiba 's_Home_Nuclear_Fusion_Reactor You just never know anymore, even the internet's not safe!

-=Good Selling=-

This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 15 Years Ago (Second Week of December 2004)

Art Post · 12/12/199:35 PM

My apologies for not blogging as much in recent weeks. It's that end of year thing, and I'm still looking to hit some numbers/ I suffered a set back (kinda ) today when a client told me there was a new rule in place for purchases above ten grand. Yeah I know what that means, competitive quotes need to be gathered. It happens and I understand what I don't understand is why I can't catch a break every now and then. Seems the month, the quarter and the year is going to come down to the wire AGAIN!

Enjoy these really cool threads from 15 years ago this week!

Please take the time to vote!

Would you like to see software such as Virtual Copier Software (one license) bundled with all SP models from Ricoh, and plus would you think that this would be a selling advantage over other manufacturers?

Guest · 12/9/049:31 PM

Topic

raises debt rating of three Japanese

Guest · 12/15/048:25 PM

that the outlook is stable. "Thanks to its strategy (which focuses on corporate-use copiers and printers), Ricoh has continuously improved operating profit margin," Moody's said. "In addition, contribution from its overseas operations -- those in the US and Europe in particular -- have increased, geographically diversifying the company's profit sources," it said. Moody's raised to Baa2 from Ba1 its senior unsecured debt rating on Konica Minolta, adding that the outlook is now stable. "Moody's

Topic

Ricoh 1170L Fax (Savin SF-3810)

Guest · 12/9/042:36 PM

Has anyone had any experience forwarding with this machine. I have a customer who wants to have a copy print and then forward another copy to another fax. Seems like it should do it. I just haven't sold a stand alone fax in years, but this particular situation dictates it. Thanks for the help in advance.

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Kyocera Holds Grand Opening

Guest · 12/12/047:45 PM

December 10, 2004 08:44 PM US Eastern Timezone Kyocera Holds Grand Opening for North American Solar Product Manufacturing; Tijuana Celebration Includes Elected Officials and Industry Leaders from Mexico, the U.S. and Japan SAN DIEGO--(BUSINESS WIRE)--Dec. 10, 2004--Kyocera Solar, Inc. (NYSE:KYO) today held a ribbon-cutting ceremony to officially inaugurate its new solar product assembly operations at the existing Kyocera Mexicana, S.A. de C.V. maquiladora plant in the Tijuana Industrial Park

Re: Can HP Protect Its Printer Kingdom?

Guest · 12/15/046:52 PM

Wait and see what the new product line up does. HP has most all of direct sales force selling MFP"S. They have a cpp plan direct from hp and if they need to they can buy IKON and kick out Canon and Ricoh. They will get their 10%. I am surprised that you would put a quote from Xerox (a has been now ain't company)in your statement.

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Need Ricoh 1018 Print COntroller and NIC

Mike N · 12/9/048:10 AM

If anyone has a Ricoh 1018 Print Controller and NIC available, could you please let me know. Thanks, Mike

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Kyocrea follows Rioch's Lead!

Guest · 12/8/047:30 PM

. Copystar has been on an aggressive growth incline for the past two years under the leadership of Peter Morisco, vice president of sales, Copystar division, who now accounts for a significant portion of Kyocera Mita America’s U.S. dealer sales. This transition will improve the printer resellers ability to align themselves with the demands of IT and business professionals looking for cost-effective MFP and printing solutions that provide seamless integration in any networked environment. This also

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If You See Yourself as an IT Salesperson,

Guest · 12/9/048:24 PM

will. IT sales is not a job that's OK but you'd rather be selling margaritas at a bar in the Caribbean. It is estimated that there are over 2 million IT salespeople worldwide. Do you ever wonder how many are daydreaming everyday of doing some other job? As soon as you admit that this is your career and your profession . . . things happen. So how do you stop being a commodity salesperson? You start by accepting that this is your professional career. Paul R. DiModica President DigitalHatch, Inc

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Savin GSA

Guest · 12/10/044:03 PM

Does anyone have a copy of the Savin GSA pricing? If not, how about the Ricoh pricing? It is amazing when you can not get what you need in your own dealership.

Re: no

John · 12/15/043:20 PM

The document server is a standard function on a Ricoh 650 copier. Make sure that you have not selected document server but rather the copy function key on the left hand side. If your control panel shows original modes on left, copy functions in the center and finishing options on the right then you have the right screen. Just to check the machine out you could hit the "user tools/counter" key and print a count page. Hope this helps you out.

Topic

Sharp 355N

Flying_birdman · 12/11/041:48 AM

I need intelligence on this product versus the 2035. They are currently priced about 2k less than my similiar configuration. Thanks for the help.

Topic

TWAIN on Savin 2522

jswinberlin · 12/10/042:52 PM

I'm really getting sick of this TWAIN scanning crap. I've set up a TWAIN scanner on the Savin 2522, but the applications I've used have not pulled from the feeder. Any ideas?

Topic

New Sales Rep Compensation plan

Boston Mike · 12/15/046:59 AM

Would like to your thoughts on a new rep to the industry and sales. I was thinking of a base of 25K and commission of 5% of the sale. We are setting the sale price of the equipment. Is that fair? Please let me know your thoughts

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Ricoh Aficio 1022 sc codes 541,542,546

kade85 · 12/14/047:32 PM

I have an aficio 1022 in the field that has been throwing intermittent fuser codes. I have updated all firmware replaced,entire fuser unit and installed a line filter/surge protector.It was doing it about once a week now it does it quite frequently in...

Re: 1515MF Poll

John Roof · 12/8/049:31 PM

Savin has the 3515MF's in stock. I haven't had much trouble getting them. I have had difficulty getting the AC104's like everyone else. Unfortunately, when the customer can't wait anymore and is threatening to cancel the order, I have had to call Carolina Wholesale to get one. Funny how Ricoh still supplies the wholesalers first before the dealers.

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can anyone help please

Guest · 12/15/046:49 AM

a client of mine has a Ricoh 650 and he has the following problem.when we press the start key the machine skans but does not print the memory goes to 99% and nothing happens if continue to press the key the memory lowers every time also the machine does not print test patterns...??????

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HP 815 MFP

Guest · 12/14/045:49 PM

Does anyone have competitive info on HP 815MFP...especially costs per square foot for ink, media, and service? Also need "real" speeds for copying, printing, scanning "D" size documents. I've been checking out HP website and speaking to their sales people. So far, everything's clear as mud. Many thanks.

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What's in our future?

Guest · 12/14/047:51 PM

Theres no author to this article, however I thought the article had some very good points. I will be posting the top ten trends starting with number ten and working back to number one! I will post one a day for the next 10 days. Happy Holidays! Anticipating The Top Ten Business Trends 10. Changing Nature of business-to-business sales. Suppliers of business products and services will have an increasingly difficult time identifying business sales prospects and selling through traditional channels

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P4P Polls, final tabulations

Guest · 12/8/0410:01 PM

Over the next few days I will be posting the tabulations from our "on-line polls". Here are the first two: When asked: "Would you like to have Ricoh Product Managers monitor the P4P messages boards. 56% yes 25% No 19% Do Not Care When asked: How do you rate the 1515mf setup on the network for scanning, printing ,scanning , and LAN fax? 63% Easy, so simple, anyone can do it under 30 minutes! 25% Not so Easy, took more time than I expected, took me under 60 minutes! 0% Not so good!, took me over

Re: NEW POLL, Document Management Software

jswinberlin · 12/12/048:34 AM

I agree with Jim and Vince, if we want to bundle it we can still do it, it just won't come from the manufacturer. I think sometimes when software is bundled the seller is less likely to look for better options. The only benefit would be if Ricoh was given exclusivity on the product like Canon's Ewhatever you want to call it...

Re: HP 815 MFP

Guest · 12/14/048:07 PM

quote: Originally posted by BigMac: Does anyone have competitive info on HP 815MFP...especially costs per square foot for ink, media, and service? Also need "real" speeds for copying, printing, scanning "D" size documents. I've been checking out HP website and speaking to their sales people. So far, everything's clear as mud. Many thanks. We sell a lot of them what do you want to know?

Re: HP 815 MFP

John · 12/15/043:55 PM

to scan in color do you have a problem here. You can still put a 30" roll on the Ricoh and print 30x42" drawings. Much faster as well. Remember the ink yeilds on the cartidges for this machine are based on 5%. There is not a drawing out there I have seen which has a 5% coverage. They will be spending quite a bit on their supplies as well as having to keep more on hand since they will replace them more often. I would look to see if set printing is an application here as well. 500' rolls make a

Re: Scripts

Guest · 12/8/048:57 AM

Great question. For many sales reps presenting a software solution is new territory. Attached please see questions and answers successful solution sales reps are using to introduce our electronic paper filing solution. Example: 1. What would it be worth to you if you could retrieve any filed document, in seconds, 24/7? Prospect Response __________________________________________________________ 2. Have you ever requested a document from a lawyer, doctor, or accountant? How long did it take to

Re: HP CPP

Guest · 12/13/047:19 PM

We have 750,000,000 pages under contract . the average is about 5%. The lie that many present is 12% to make the reason to print to an mfp look better.

Re: HP CPP

Guest · 12/13/048:39 PM

I have some pages that represent page coverage for copiers and or MFP's, I will post them here. Recently, I had a customer that was averaging 9,000 pages per cartridge (reman). They were paying $70.00. This represents a cpp of .00777 per page! Of course this does not include the fuser kit, no on-site service, no phone support, no next day shipment of supplies, and no courtesy calls (on-site). I will post the scanned docs later.

Re: Sharp 355N

Guest · 12/13/048:45 PM

I can't believe that there were over two hundred visits to our today and no one took the time to help answer your question! I have gone out of my way to research questions on this site, that I may do some good for someone on this site. I am not familar with the Sharp line and it just makes me steam when a question like this goes unanswered for a couple of days. There are a few us us who do most of the answering of questions and the rest of you sit back and go along for the ride. This site works

Re: HP CPP

Neal · 12/14/046:43 AM

on our B2C products you can send a print job to it and there is an SP code that will tell you what the coverage amount is for each color. Of the ones that I have run they have all been between 9% and 13% when you add the total of the 4 colors. Usually with black only it is closer to the 10% level. Frankly, I don't have to make the mfp look better if I am doing my job right I am also replacing the hp printers with my gestetners. If all I am looking at is to place mfp's I will never gain TDV

Re: HP CPP

John · 12/14/042:43 PM

Bill S, You really have printers out there doing a total of 3/4 of a billion clicks? Is that per year or over a period of years? What do you charge for your maintenance on that kind of volume? Do you include supplies?

Re: Sharp 355N

lep524 · 12/15/045:11 PM

Just got time to visit the posts. Actually you can find it tough to compete with this Sharp model. Probably it's only real weakness is you can't add an LCT and have 4 trays as the LCT mounts under the unit where the 2 additionla trays go. We handle both Rioch and Sharp and our techs tell us they'll take the Sharp over a 2035 anyday...that's tough to deal with. The previous model had some quirks with the softwrae...couldn't turn off collate, no rotate sort, couldn't do slip sheets in copy

Topic

Could someone please email me

Guest · 12/15/048:34 PM

Could someone please email me the latest Ricoh trade-in spiffs. Thanx

Topic

HP CPP

Guest · 12/13/048:47 AM

The prices posted for HP printing are way off base. Also, for those who think the average coverage on a page is 12%, it is actually more like 5%.

Topic

Gestetner DSC338 network setup

ricohrick · 12/14/044:52 PM

I have a prospect for a DSC338 they have a hard wired PC network and a wireless Mac network. I think it will work if I add a access point and install the wireless option, but hopefully someone smarter than me can help. Thanks Ricohrick

Topic

Great work

Junior · 12/14/044:42 AM

This is really one of the most professional sites ive ever seen. The way communication is flowing and knowledge is spread is amazing. We t Nashua SA also has a similar communcation portal called virtus. This portal is where we can discuss custmers and winning recipies. I know for a fact that we all at Nashua enjoy you site and hope to even grow the Ricoh brand stronger because of this. Thanks again. I would also like to wish you all happy holidays and a Merry Christmas. Regards Junior Franchise

Topic

Intrepid Nationwide Maintenance

Guest · 12/13/046:11 PM

Anybody have any opinions (good of bad) about Intrepid Nationwide Maintenance? They've been in contact with me about servicing some printers and scanners for them locally. I'm just trying to find out if they are ok to work with. I don't want to have to deal with a bunch of B.S. after holding up my end. Thanks in advance!

Topic

Intrepid Nationwide Maintenance

Guest · 12/13/046:12 PM

SDM with XP SP2

Ted · 12/8/0410:47 AM

Does anyone know how to make SDM for Admin work with XP SP2? I have done the things listed in the Ricoh White papers, but it still doesn't work. Has anyone figured out a work around that they can explain to me in an email or a post on this site? Thanks for the help. Ted

-=Good Selling=-

R.J. Stasieczko

It’s The End of The Day With Ray! The Gift of Imagination

Art Post · 12/12/199:30 AM

Panasonic Scanners

Panasonic Document Scanner Lineup

Art Post · 12/10/199:05 PM

R.J. Stasieczko

It’s The End Of The Day With Ray! Even Henry Ford had to Modify.

Art Post · 12/10/199:30 AM

R.J. Stasieczko

When Will The Imaging Channel's Customers' Run out of Trust?

Ray Stasiezcko · 12/9/199:30 AM

It's is 2020 in less than 30 days. Yet some in the Imaging Channel still think its 2000. On the other hand, most of the channel's customers are excited about 2025 and will find vendor partners who can deliver 2025 today.

"A company's customers won't be held hostage by those who serve them status quo; today's customers are presented or can find on their own replacements for what they deem obsolete."

Customers are no longer at the mercy of those who currently serve them. The ability for an innovative process to surprise a legacy deliverable is still shocking the status quo. Anytime an industry marketing insist on selling yesterday's relevance; they are entering the journey towards obsolescence.

The Imaging Channel's marketing and go to market strategies resemble much more of the past than the future. Those with customer-centric mindsets who deliver based on marketplace realities will replace those who continue selling based on products and outdated processess.

"A company's Products, Services, and its People will fall out of relevance if they forget it is the customers who determine a company's relevance."

It seems as if the Imaging Channel is betting on the fact that their current customers trust them to deliver constant relevancy. Unfortunately, the customers of all industries are looking on their own as they wait to be presented status quo alternatives from those who currently have their trust. It is in this waiting period where resellers perceive a trusting customer relationship, while their customer's reality is a temporary relationship based on what they currently know.

"You can be the vendor with the greatest relationships in the world and lose to the unknown innovator who delivers a better experience."

For a declining industry to deliver the future to the present they must have the willingness to destruct all that is holding them back from improving their customer's experiences. Regardless of the pain to the comfort of current circumstances, those changes create.

Today the Imaging Channel is too focused on creating customer experiences that benefit the industry's past instead of creating end-user experiences that benefit their customers' future. There is an out of alignment with the realities of customer needs. That is why I started the A4 Revolution with my friends at Lexmark.

The Imaging Channel is living in a bubble of yesterday's circumstances. The channel continues overselling, over specking, has an overconfidence in their relevance and the trust their customers' have in them. This mis-alignment of expectations creates an environment for a severe disruption coming from outside the channel's control.

Innovators look for things the old way is doing, against the common sense of what could be based on what should be. The Innovators then set out on a path to educate the old way's customers in the better way. If all the leaders of the channel looked at the channel's deliverable through the end-users, eyes, they would quickly see a mis-aligned product - centric complacent deliverable.

"Nothing focuses the mind better than the constant sight of a competitor who wants to wipe you off the map" Wayne Calloway CEO PepsiCo 1986-96

The industry's leaders must look at their deliverables through the eyes of an innovator who wants to wipe them off the map. Leaders who do this will then have two choices.

The first choice is listening to insecurities. It will be those insecure leaders which are smart enough to see the future. However, as they examine the future possibilities, they don't see themselves in the vision so, their insecurities will build walls to block what is probable for as long as they can. These leaders will continue delivering with a product-centric mindset and eventually will face the fate of the competitor Wayne Calloway spoke of.

The second choice is beating the innovator in turning those visions of improvement into reality. The leaders who can imagine a better way, and set out on a path in creating it will always focus on the customer, and will consistently deliver with a customer-centric mindset.

"Customer-Centric Mindsets will always defeat Product - Centric Actions"

Today's buyers have no patience in allowing those who serve them to remain complacent. When customers are presented a better way they will quickly leave what they once trusted as the only way.

Disruptive innovators look for misalignments in vendor and customer trust.

"Status quo is the Killer of all that will be Invented."

Ray Stasieczko

I welcome all to subscribe to my YouTube channel, https://www.youtube.com/channe...A?view_as=subscriber

Here’s the link to my LinkedIn profile and I welcome your invite if you wish to connect. https://www.linkedin.com/in/raystasieczko/

Are You Aware Of The One Thing That Will Set You Apart?

Larry Levine · 12/8/198:22 AM

"Do what you do so well that they will want to see it again and bring their friends."

Walt Disney

What's the one thing?

What's the one thing you as a sales professional can do every day?

You see I’m on crusade to bring back sincerity, substance and heart to the sales profession. Many and I mean have drifted off path. Whether you’re in leadership, management or in sales… I encourage you to think about the one thing.

What’s the one thing you can bring to your clients and prospects that will set you apart?

Here’s a little secret, it’s your heart!

You’re clients deserve more. You know they do and I know they do. The question becomes what will you do about it?

Lead with your heart and not your wallet. Watch what starts to happen.

MIRROR MOMENT

I’m concerned with how many in sales, leadership and management talk a good game but fail to walk it when it counts.

Go to most business websites and what do you see? Corporate I love you’s, how much their clients mean to them and all the nice community service projects they participate in.

Question becomes... How many pledge allegiance to their clients and future clients by walking, talking, eating and living their promises and how they position themselves online?

This holds true the minute issues arise and your backs are against the wall. Listen, I get it... first impressions matter but when you dress all of this up and fail to deliver then all I can say is this...

Empty words lead to empty management which leads to empty an sales team which all leads to empty suit syndrome.

Words matter. Your actions matter. Truth matters. Please take to heart as you must love on your clients and not just play corporate dress up.

SHOW YOU LOVE THEM

Are you treating your customers like you love them? Why wouldn't you?

I'm sure you can all relate to romancing your significant other, so why not romance your clients?

What are you doing to make your clients fall in love with you?

I promise you this your clients deserve more than you’re giving to them right now.

Would you agree love moves people to action? Then let's take this to the next level, OK? For those of you who are married, when you uttered “till death do us part,” you expressed the ultimate in loyalty, so expressing that is paramount.

Why aren’t you thinking about your clients in the same context?

It's the right thing to do!

BE GENUINE

If you don’t really care about your clients’ happiness, they’ll sense it. If you don't give a rip they sense it. Why wouldn’t you love your customers? They’re keeping you in business!

BE TRANSPARENT

Your clients don't like to be surprised, nor feel duped. Show them the real you not a facade nor an empty suit! Open the window to your heart!

BE EMOTIONAL

Feel their pain, feel their happiness, feel their wins and losses. Deeply care and show it. Watch what happens to the relationship. It takes on a whole new meaning.

LOVE AND APPRECIATION

Many of you strut around telling everyone just how great your client relationships are. Do your clients feel the same way you do?

How would you feel if they went elsewhere?

When is the last time you looked your clients in the eyes, shook their hand and said,

"I sincerely thank you for allowing me to serve you. You and your company mean a lot to me. I'm here to always help."

In today's environment that's becoming increasingly competitive, you must focus on building meaningful and credible relationships with your clients.

Become genuinely interested in their business.
Be on the lookout to help them do better business.
Connect with meaning rather than just contacting them to sell them something or waiting for them to contact you.
Show them you love them and mean it!

Here are a few ways you can stand out and have your clients fall in love with you.

Build a deep emotional bond
Create and align values
Demonstrate you have their best interest ahead of your own
Show your loyalty

LOVE YOUR CLIENTS

Are your clients at the HEART of everything you do?

I'm sure you work hard every day to provide great customer service, but I am asking you now to think about creating an outstanding and consistent experience.

Showing appreciation, many find it requires great diligence and commitment to cultivate a persistent attitude of appreciation.

I'm going to challenge you to kick it up a notch. Appreciation can really go a long way when you put some thought, extra time and effort into it.

How your clients feel about you and their willingness to continue doing business with you are closely related. In your client's eyes it’s all about them. If they feel valued and are treated with care and attention, aren't they more likely to become loyal? If you love your clients will they love you back?

Appreciation, this is something that takes practice, consistency and the true understanding of people. Meaningful and credible relationships do matter. Integrating the use of SendOutCards is hands down how you ratchet up the love and appreciation. This is how you create an emotional one-on-one connection and a memorable experience. I guarantee a personalized card and tugging on one's heart strings, the card will never been thrown away.