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It Won't Work! Is the motto of the unimaginative, and the Cry of the Insecure

The XEROX/HP saga playing out is proving that many can't see past what's in front of them and have limited imagination to assist them in discovering how things could be, based on how things should be. It has been a few months since Xerox took the bold action and beat HP to the table in a merger discussion.

BUT XEROX IS TOO SMALL TO BUY- THE GREAT BIG HP!! Say those looking with no imagination. 

Yes, HP should have approached Xerox. HP having three times the market cap acquiring the smaller Xerox, obviously makes more financial business sense. However, in today's business environment being bold and decisive are better attributes than being big slow and arrogant to yesterday's circumstances.

What would Bill Hewlett and David Packard do today? I would say they would have called Carl Icahn and brought the two companies together they surely wouldn't be sitting in silence. Bill and Dave were creators of the future, not managers of the past. Today Xerox seems much more focused on delivering the future to the present and much bolder towards accomplishing that.

"A company becomes obsolete when it focuses on delivering the past to the future instead of delivering the future to the present."  

HP seems to be sitting quietly by hoping Xerox just goes away. I conclude that HP's silence is loudly defining their absolute lack of boldness. It appears as though the newly appointed HP leaders are more concerned with maintaining power as they create visions from memories. Where the Xerox leadership team is decisively expressing a desire to recreate tomorrow for an entire industry, a tomorrow where Xerox imagines two iconic companies coming together to reinvent the industry they both gave birth to. Xerox giving birth to xerographic print technology and HP giving birth to digital printer technology.

Of course, Shareholder value is essential, so, is a company's relevance, and most agree that relevance is what provides continuous shareholder value.  

Some suggest this is all about Carl Icahn making money. Well, Carl does know how to make money. However, Carl is also a leader who is watching an industry that is quickly resembling another industry. Remember KODAK? I see Carl's interest as an interest not only about shareholder value but an interest in preventing two iconic organizations Xerox and HP from becoming victims of maintaining yesterday; something the world watched kill Kodak.

Remember, it was Carl who re-aligned the Xerox board, re-evaluated the leadership, and the direction of Xerox during the attempted sale to Fuji by the evicted past administration. I see Carl Icahn as one who is concerned for an industry and is showing his leadership in reinventing it, starting with the appointment of John Visentin as the new Xerox president, which has proven to have been the right decision.  

Where's the outspoken HP Board Member? Arguing for Status Quo. Is HP's Board merely a rubber stamp for HP's brand-new executive team? We sure don't see any Boldness from their Board or Executive team.

HP's leadership is missing the value of this merger or, worse, are more concerned about protecting their positions than protecting their shareholders. The industry of print equipment and its services is unbalanced between supply and demand. Anytime supply exceeds demand adjustments are mandatory to bring back balance. Over the last couple of years, we continue witnessing declines in both document printing and copying, thereby declines in sales and manufacturing. The industry must consolidate, and HP's arrogance to ignore Xerox's offer is not in the best interest of the HP shareholders.

HP is gambling that they don't need what Xerox brings them. However, they are also risking that an alternative acquisition by Xerox won't affect them. These two gambles are foolish bets in a declining marketplace. Especially as the two are current market leaders in their core competences.

Xerox's ability to sell and then service what it sells through a push economy process utilizing a world-class direct and dealer partner distribution footprint. HP's dominance in desktop printing and compute equipment mostly sold through pull economy processes. Both Xerox and HP are globally recognized brands and they should capitalize on this.

HP is jeopardizing its dominance in a declining market, and if XEROX decides or is forced to move in a different direction, HP could face disastrous results. Use your imagination and think about the possibilities. The industry is consolidating, and all manufacturers are facing challenges with their financial outcomes, both revenues and profits are slipping downwards with increasing speed.

In closing: I would suggest that all those looking for the reasons this merger won't work instead imagine the possibilities of how this merger will work and regarding the noise around Xerox having too much debt as the buyer. Think about a strategy where Xerox sells an equity position in the newly formed Xerox/HP company. There're a few manufacturers I can think of who would be ecstatic to join in the re-invention of an industry. Think about Canon or Fuji. Yes, we all remember Fuji and Xerox once had an equity relationship. 

In times of declining markets in need of diversification and consolidation, strange bedfellows emerge. As I have mentioned, it takes boldness and decisiveness to deliver the future to the present.

"Status quo is the killer of all that will be invented." HP don't get stuck in Status quo."

Visit and subscribe to my YouTube Channel where I have produced many videos on the Xerox/HP story. Here's the link https://www.youtube.com/watch?v=rud7wjNok3A&t=7s

Also if not already let's connect here on Linkedin I will look for your invite.

Ray Stasieczko 

Is Buzzword Bingo Exposing You As An Empty Suit?

"Jargon allows us to camouflage intellectual poverty with verbal extravagance."
David Pratt, Foreign Editor, Sunday Herald

Buzz-riddled descriptive words may sound impressive but despite sounding important, there's usually little meaning nor substance behind the words.

Way too many in sales are using the same standard sets of sales jargon to describe situations as a replacement for just speaking plain old normal language. They rely on buzzwords to communicate concepts rather than explaining what they mean.

Let's get real for a moment... do you think this makes you sound or look smart? I bet it only adds more confusion especially when you need clarity.

Words matter and you must choose them wisely.

Communicate in a way that brings you to life. Hiding behind catch phrases and buzzwords is not a cool way to lead your sales life.

Have you met any gurus recently? What about ninjas? What about all the other self-anointed titles?

These words drive me freaking bonkers...

  • Turnkey
  • Value added
  • Think outside the box
  • Best in class
  • Full-service
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Nothing worse than an uneducated sales rep who recites information off the back of a brochure!

WEAK SALESPEOPLE HID BEHIND BUZZWORDS

It’s difficult to gain access to the C-suite. When you do get that meeting, it’s mission critical you maximize every minute. The last thing you want is to walk away empty handed, or worse, leaving the prospect confused and none the wiser about how you can help them do better business.

Don't be an empty sales suit!

Empty sales suits will try to cover up their lack of understanding and experience with science and jargon, all because they think it sounds good. All this does is confuse and alienate the buyer.

Hiding behind buzzwords and jargon prevents you from building rapport. Executive buyers are smart and will quickly see what's happening. Furthermore, they sense it immediately. They know when many in sales are out of their depth, as they lose interest and start looking at their watch, clear sign your meeting is over!

In George Orwell’s essay, “Politics and the English Language.” he shares his opinion on our reliance on “dying metaphors,” “pretentious diction,” “stale similes and idioms,” and other instances of mannered verbiage has clouded our thinking. He understood that if we only recite clichéd and meaningless phrases because they sound nice, we’re spared the effort and challenge of not only crafting our thoughts and opinions into fresh language, but actually confronting what our thoughts and opinions really are.

In other words, using unclear and cliched sales jargon reflects upon you with unclarity and canned thinking. 

WHY SHOULD I TALK TO YOU? DON'T BE AN EMPTY SUIT!

Sales professionals, to be effective in opening business conversations you must speak the language of leadership. You must speak and act like an executive. Use language which precisely explains your thinking to the hearts and minds of those whom you wish to move to action.

One huge reason why executives' pay lip service is you're using sales jargon, canned crapola and buzzwords positioning you as a weak sales rep.

Live, walk, talk and breathe as a sales professional.

How well are you demonstrating competence? An executive appearance, presence and attitude may open some business doors of opportunity, however; without competence those can quickly dissipate.

Think about this equation...
An executive presence - competence = an empty suit
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What happens in your first meeting, when the executive describes their problems and all you can contribute to the conversation is a stream of buzzwords, canned pitches and sales jargon? In a split second it becomes painfully obvious you have no clue about what they do, what problems they have or how you can even solve those problems.

This my friends is an empty suit. You are dead in the water!

STOP PLAYING BUZZWORD BINGO

Ditch the buzzwords, sales jargon and canned pitches. You're better than this!

Remove the business mask and become your true self. Ditch the facade and fakeness.

There are way too many sales reps out there who believe they are ‘A’ players, but they are nothing more than ‘C’ players hiding in an empty suit.  

Expensive Armani suits are no substitute for business acumen. Fine clothing is not a substitute for brains.

I encourage all of you to look in the mirror...

  • Are you being sincere with your clients?
  • Are you bringing substance to your clients?
  • Do you have that sparkle in your eyes with your clients?

Don't suffer in silence as the empty suit leads you down the road of obscurity.

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I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

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You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterFacebook and on my podcast by clicking on Selling from the Heart.

 

MSP & MSSP Industry Notes for February 15th, 2020

MSP & MSSP Industry Notes

Sponsored by

Arcoa Group

ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling.  We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset value recovery by disassembling equipment for commodity grade materials, which can be diverted from landfills and be used to create new base materials.

Konica Minolta Provides Industry-first MFP Document Security Solution

  • Announces document security solution via MFPs aka networked copiers
  • Bizhub SECURE Alert solution will notify organization of security breach at the MFP
  • Bizhub SECURE Alert is powered by DocRecord by Primm Software
  • DocRecord processes MFP activity records


AI document management startup raises $US10M

  • Seattle based Docugami secures $10 million in seed funding round led venture fund SignalFire, with NextWorld Capital & others
  • Docugami founded in 2018, creates SaaS solutions that include artificial intelligence, language processing, image recognition, declarative markup and other approach


SolarWinds Expands International Leadership Team in APJ Market

  • SolarWinds provides affordable IT management software
  • Appoints Sojung Lee as VP for Asia Pacific Japan (AJP) sales


CloudOak Forms Strategic Partnership with CloudLand to offer Plan4Continuity to all Benelux ...

  • CloudOak based in Oakville, Ontario, provides solutions that protect, control and recover data and applications
  • CloudLand based in Netherlands, software distributor for resellers and MSPs
  • CloudLand to offer Pla4Continuity by CloudOak


Welltel buys managed security services company Invistech

  • Welltel provides telephony, network and connectivity solutions (Dublin)
  • Invistech provide managed IT services, security, network infrastructure, IT hardware, cloud and telecommunications (Dublin & Limerick)
  • “Welltel now has another 400 customers that are interested in coming onto our network for Internet and voice services while the Invistech portfolio of support services, online back-up, security and Microsoft applications really completes our SMB technology offering, which we feel provides great growth opportunities to the business going forward


TPx acquired by Siris Capital

  • TPx provides managed services, managed security, communications, managed WAN, additional IT services in United States
  • TPx serves about 25,000 enterprises
  • Siris Capital private equity firm


Managed IT specialist expands in Nottinghamshire

  • Octavian IT expands to Nottinghamshire, England
  • Provides managed IT, cloud services, disaster recovery, server solutions


Netsurion Announces Significant Channel Partner Expansion

  • Netsurion, provider for managed network connectivity, security and compliance solutions for SMBs
  • Doubled the number of endpoints under management via MSPs in 2019 and signed up twice as many partners in 2019 over the previous year
  • Total number of partners delivering their own SOC-as-a-Service through Netsurion to over 500


10Pearls Acquires Zen Cloud, a San Francisco-based Salesforce & Digital Consultancy

  • 10Pearls based in Washington, D.C. provides end-to-end digital technology solutions
  • ZenCloud based in San Francisco, CA, boutique Salesforce and digital consultancy
  • “Salesforce is a key platform for enterprises looking to transform and digitalize. The acquisition of Zen Cloud is strategic in many ways for 10Pearls,” said Imran Aftab, CEO of 10Pearls


Two Little Rock IT Tech Firms to Merge

  • Biztek Connection based in Little Rock, Arkansas and provides managed IT services for SMB market
  • A+ Technologies Services also based in Little Rock, serves SMB market for creating applications and web development


TCS a Leader in Network Transformation and Managed Services: Everest Group

  • Tata Consultancy Services provides global IT services along with consulting and business solutions
  • Recognized as a Leader in the Everest Group PEAK Matrix for Network Transformation and Managed Services
  • TCS Network as a Service (TNaaS), a cloud-hosted solution, for vendor-agnostic management of networks running OEM solutions across branches, WAN, datacenter and OT networks


Servpac Announces Data Center And Disaster Recovery Office In Hawaii

  • Servpac based in Honolulu, HI established in 2004
  • Largest independent telecom provider in Hawaii
  • Announces new data center in Mililani Tech Park
  • 30,000 sq. ft facility
  • Tier 4 design data center
  • 2N redundant critical power
  • cooling system for guaranteed 99.999% uptime


SolarWinds Report Shows Managed Services Remain Healthy and Profitable

  • For solutions in North America, respondents were most comfortable offering and using antivirus (89%), firewalls (83%), data backup and recovery (81%), and endpoint security (75%)
  • In Europe, respondents were most comfortable offering and using antivirus (93%), data backup and recovery (82%), firewalls (82%), and antispam (80%) as solutions
  • However, MSPs have room for growth in some of the more advanced security solutions and offerings, as respondents were less confident in the more complex controls:
  • European and North American respondents selected the same top three solutions they were least comfortable with: biometrics, cloud access security brokers (CASBs), and digital rights management
  • On the services end, European respondents were least comfortable with penetration testing (52%), auditing and compliance management (39%), and risk assessments
  • (36%).North American respondents were least comfortable with auditing and compliance management (53%), penetration testing (47%), and security system architecture (39%).
  • The results also showed MSPs are starting to increase the use of automation to handle day-to-day tasks such as patch management and backup, but don’t feel comfortable with automating the advanced tasks:
  • Automation saves North American MSPs an average of 15.6 full-time employee hours per week and in Europe, an average of 23 full-time employee hours per week.
  • In North America, respondents were least comfortable automating client onboarding (44%) with identity and access management in second place (38%). In Europe, respondents were least comfortable automating SQL query workflows (57%) but shared their discomfort with automating identity and access management with their North American counterparts.
  • In the 2018 report, MSPs were losing customers almost as fast as they gained them, but 2019 showed an improvement in customer retention. Two of the top three reasons for losing customers stemmed from the customer rather than the service provider:
  • In North America, respondents pick up an average of four clients every three months while losing one in the same period.
  • In Europe, respondents pick up an average of three clients every two months while losing more than one on average in the same period.
  • Top causes of customer loss included the company either went out of business (26% in North America and 16% in Europe) or were fired by the partner (25% in North America and 16% in Europe).
  • Another key finding showed core business operations are still amongst the biggest growth obstacles for MSPs including lack of resources/time, sales, and marketing:
  • North American MSPs claimed their biggest obstacles toward growth were sales (43%), lack of resources/time (42%), and marketing (26%).
  • European MSPs claimed their biggest obstacles toward growth were lack of resources/time (41%), sales (32%), and security threats (32%).

Many providers claim a lack of sales and marketing expertise is a major anchor on their growth—hiring specialized staff could help close the gap or training for existing employees

 

Cybersecurity Update

  • Torrey Pines High School of California announced that its network was hacked.
    o was hacked to alter student grades and transcripts
  • United Healthcare notified unknown number of patients in South Carolina that their PHI may have been exposed in a data breach that happened last year
  • Hackers are hijacking smart door/building access control systems, which they are using to launch DDoS attacks, according to firewall company SonicWall
  • Beaumont Health of Michigan notified 1,200 patients that their PHI was exposed after an employee illegally accessed the info for potential monetary gain More here


Report on IT spending trends

  • Survey results published by International Data Corp (IDC)
  • In 2020, organizations around the world will accelerate their investments in enterprise technology
  • Top priorities reported were:
    o Prioritize the cloud
    o Backing up data
    o Implementing the latest security measures
    o Maintaining and updating solutions to ensure compliance with national and international regulations
    o Scaling solutions up or down as data needs fluctuate
    o Ensuring disaster recovery
    o Keep up with game-changing data and privacy regulations
    o Utilize blockchain
    o Use tech in the back office
    o Accelerate automation
    o Embrace tech as a customer loyalty tool

This Week in the Copier Industry 5 Years Ago (Third Week of February 2015)

It's late and the last post of the night for me.  Enjoy!

Blog Post

This Week in the Copier/Office Equipment Industry 10 Years Ago Fourth Week of February 2005

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Canon and would appreciate any and Xerox6030 With P/S 2/25/05 10:23 AM Topic by Guest Does anyone know anything about The Xerox 6030 wide format copier that prints and scans and how it compares to the Ricoh 240 Ricoh MV310 2/24/05 7:28 AM Topic by Guest Service Call 0-71H appears on the display I need help to solve this problem.Thks,RAD Ricoh MV 310 2/24/05 7:29 AM Topic by Guest Service Call 0-71H appears on the display I need help to solve this problem.Thks,RAD Minolta Di
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EFI and Konica Minolta Business Solutions Establish Wide-Format Printer Distribution Agreement

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printers. High-quality imaging, and an even higher return on investment EFI's top-selling hybrid roll/flatbed wide-format product, the EFI H1625 LED printer, is the first printer available in KMBS sales channels through the new agreement. The versatile, 65-inch wide printer gives KMBS customers the benefit of higher-end imaging using four color grayscale printheads producing near-photographic image quality with saturated colors and smooth gradations. The printer also offers EFI's industry-leading
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Konica Minolta Announces Industry-Changing Alliance With MWA Intelligence

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accelerate the SAP integration and system readiness for our dealer community," said Sam Errigo, senior vice president, Business Intelligence Services, Konica Minolta Business Solutions U.S.A., Inc. "This all-inclusive system is designed specifically for imaging channel dealers so that they can unify, manage and control their entire business, from customers and operations, to sales and financials, on a single database business management platform." "MWAi Intelligence and Konica Minolta are proven
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Konica Minolta's Art of Disruption Event Spotlights New Technologies

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for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minoltahas been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information, please visit: www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook , YouTube , and Twitter . Contact Information Press Contact: Kristina
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Konica Minolta Makes Significant Donation to Youth Center

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computingsolutions across all verticals. Konica Minolta has won numerous awards and recognition, includingplacement in the Leaders Quadrant of the 2014 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minoltahas been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information
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Océ ColorWave® 500 Printing System Offers Productive All-In-One CAD and GIS Documents

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MELVILLE, N.Y., Feb 17, 2015 (BUSINESS WIRE) -- Canon U.S.A., Inc., a leader in digital imaging solutions, todayannounced the new OcÉ ColorWave® 500 large format printing system basedon its proven award-winning OcÉ CrystalPoint® technology. This compactsystem serves as both a color and black white printer, copier andscanner in an easy-to-use single footprint. "The new OcÉ ColorWave 500 will enhance the overall walk-up user experience with refined efficiency and ease of use that was created
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Canon Announces the Océ ColorWave 700 Printing System – a Productive Workhorse for a Wide Range of Color Graphics Applications

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printers are designed to be highly productive and user friendly,” said Junichi Yo****ake, senior vice president and general manager, Business Imaging Solutions Group, Canon U.S.A., Inc. “Color and black white are converging in our world and we are meeting that market demand once again by expanding our core large format capabilities to help our customers become more competitive. The OcÉ ColorWave 700 offers a unique combination of graphics application versatility, high speed, productive printing and
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Konica Minolta production devices sweep BLI's PRO Awards

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, respectively, equating to speeds of 279.87 and 262.87 A4 2-up impressions per minute, surpassing the performance of competing devices and approaching the performance of some devices with higher rated speeds. "Our results clearly show the bizhub PRESS 2250P to be an excellent and cost-effective choice for organisations entering the short-run book printing market," said Sweetnam. While alternative print controllers are available for some of the devices, BLI tested all the models with the Konica Minolta
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Shepherdsville, KY Copier Renew

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Multi-Functional Devices (Copiers) Renewal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D Smith The current copier lease is with Konica Minolta. Konica Minolta’s representative Jay Mallory has utilized the Association of Educational Purchasing Agencies (AEPA) price contract to provide Konica Minolta copiers to the district. This is acceptable and does not have to be bid since it is using a current and acceptable price contract. The current rate on the copier lease is $.0118 per
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New Lab Report, Non-Networked A3 MFPs Survey, Portable Printers

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up will be the Toshiba e-STUDIO2306 , followed by two that were tested in our UK lab, the KYOCERA TASKalfa 1800 and the Canon imageRUNNER 2202 . Compact compared with traditional A3 MFPs, all three proved to be budget-friendly—but how else did they perform? You’ll find out soon enough… And please take a minute to fill out a very brief survey on non-networked A3 MFPs! Are Portable Printers on the Comeback Trail? Despite the smooth transition from desktop to mobile devices that’s available for
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MWA Intelligence, Inc. Announces Industry Changing Alliance with Konica Minolta Business Solutions

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infrastructure will accelerate the SAP integration and system readiness for our dealer community,” said Sam Errigo, Senior Vice President, Business Intelligence Services for Konica Minolta Business Solutions U.S.A., Inc. “This all-inclusive system is designed specifically for the imaging channel dealer so that they can unify, manage, and control their entire business from customers and operations to sales and financials on a single database business management platform.” MWAi FORZA, built on SAP
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Konica Minolta Awarded RobecoSAM Gold Class Leading the Sector for Environmental & Economic Dimensions Including Innovation Management

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Konica Minolta Awarded RobecoSAM Gold Class Leading the Sector for Environmental Economic Dimensions Including Innovation Management Tokyo (February 19, 2015) - Konica Minolta, Inc. (Konica Minolta) has been awarded RobecoSAM Gold Class, a global distinction for corporate sustainability. RobecoSAM, based in Switzerland, is the investment specialist focused exclusively on Sustainability Investing. RobecoSAM invites over 3,000 of the world’s largest companies to participate in the Corporate
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Ricoh : Production Print Solutions Assigned Patent

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By Targeted News Service ALEXANDRIA, Va., Feb. 18 -- Ricoh Production Print Solutions, Boulder, Colorado, has been assigned a patent (8,955,957) developed by four co-inventors for a "lamp configuration and controller for a radiant dryer unit of an inkjet printer." The co-inventors are Stuart J. Boland, Denver, Scott Johnson, Erie, Colorado, Constantino J. Tadiello, Fort Collins, Colorado, and Casey E. Walker, Boulder, Colorado. The patent application was filed on May 10, 2012 (13/468,196). More
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Access Direct Fast-Tracks into Inkjet Leader with Canon Solutions America

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by exceptional professional service offerings. With the technology offerings of the Canon and OcÉ brands, Canon Solutions America helps companies of all sizes improve sustainability, increase efficiency, and control costs through high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S. For more
Blog Post

Stop Selling Products and Start Building Bridges

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early in the sales process by asking questions like, "What kind of copiers do you guys have?" Possible Reason One: We Are Self-Centered This may be true for a few. But I have a higher faith in mankind. I think that most sales reps and dealer owners truly want to be of service. Possible Reason Two: We Are Scared That Prospects Won't Ever Get To The Place of Talking About Our Products Here's the reality: people buy from people they trust. Few things breed mistrust faster than someone who gives you
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Canon U.S.A. and ECi Collaborate to Launch Dealer Gateway for Canon, Increasing Efficiency for Canon Dealers Using e-automate®

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World’s Most Admired Companies in 2014. In 2014, Canon U.S.A. received the PCMag.com Readers’ Choice Award for Service and Reliabilityin the digital camera and printer categories for the 11th consecutiveyear. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumerservice and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmentalresponsibility. In 2014, the
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Ricoh : Japan to Provide IT System to U.N. World Conference on Disaster Risk Reduction

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Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD). The majority of the company's revenue comes from products, solutions and services that improve the
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Can Your Scanner Avoid Paper Jams At 210 Pages Per Minute? New Production Scanners From Kodak Alaris Can

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KODAK i5800 Scanners ( www.kodakalaris.com/go/i5850news ) run at speeds comparable to other, more expensive scanners, and deliver faster throughput at higher dpi and color settings. KODAK Controlled Dual Stacking Accessory The KODAK i5850 comes with an optional Controlled Dual Stacking Accessory to separate documents into two exit trays. This allows mixed-size documents such as checks and invoices to be sorted and patch sheets to be reused to save money. Another U.K.-based BPO, Crimson, a
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New Xerox DocuMate 5540 Scanner Built to Scan (Almost) Anything in the Modern Office

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February 18, 2015 10:00 AM Eastern Standard Time PLEASANTON, Calif.--( BUSINESS WIRE )-- Xerox today announced the XeroxDocuMate ® 5540 , a uniquely designed document scanner that combines both a flatbed and sheetfed scanner in one unit. The DocuMate 5540 also includes a 70-page automatic documentfeeder (ADF) making the most versatile scanner for today’s modern office. “The DocuMate 5540 is now our premier mid-level ADF/flatbed combination model positioned directly between the DocuMate
File Premium

Canon IR Advance C250if Quote.pdf

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Toshiba Tec Unveils New Cloud Service e-BRIDGE CloudConnect

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environment by increasing uptime, reducing workloadand optimising device management. “Currently, this cloud-based application isalready available in the U.S., and is successfully optimising customers’work processes. Toshiba Tec is looking forward to start providing enhanced services with this e-BRIDGE CloudConnect globally this year andsupport local needs.” Increased uptime The e-BRIDGE CloudConnect allows Toshiba multifunction printers (MFP) to connect to a cloud service and automatically communicate
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Optomec Reports 2014 Results With 80% Bookings Growth for Industrial 3D Printing Systems

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formore than 40 industrial 3D Printers in total. The Company enters 2015with many existing customers planning on substantial productionrollouts, in particular in the areas for 3D Printed Antenna for mobile devices and 3D Printed Sensors for IoT and Industrial Internet applications. Further fueling the rapid adoption of the company’s solutions is its open systems strategy, allowing additive and conventional manufacturingmethods to coexist on the factory floor. For example, the new modularLENS Print
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Print Audit Partners with InfoTrends to Bring Market Analysis Data to Premier Members

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compared to the market at large. Print Audit Premier is a unique subscription program that provides office equipment dealers with virtually unlimited access to all of Print Audit’s products for one low monthly price. The capabilities available via the program include rapid assessment, user workflow assessments, remote meter reading, supplies fulfillment, service alerting, cost recovery, rules-based printing, as well as secure and pull-printing functions. "InfoTrends is excited to work with Print Audit
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Samsung Launches M4530 Series

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consumable management. "In today's competitive business landscape, Samsung is dedicated to producing reliable, easy-to-use and cost-efficient devices designed to enable professional users to achieve the most elite printer experience possible," said Matt Smith, vice president of sales and marketing, printing solutions, Enterprise Business Division, Saumsung. "We create solutions that enhance workflow and easily connect to an ecosystem of mobile devices to provide a seamless user experience and maximize
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Re: Ricoh Print Cloud

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more info please
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Re: Ricoh Print Cloud

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Art, Can you add users? What is the cost to add a user? Vince
Comment

Re: Canon IR Advance C250if Quote.pdf

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Does not say new anywhere and for $2650 it must be used. Can you confirm this?
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Re: Canon IR Advance C250if Quote.pdf

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leasing seems about right, I'm betting it's a typo. I will have to ask
Comment

Re: Canon IR Advance C250if Quote.pdf

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Or maybe the rep knows they are leasing no matter what so shows a really cheap cash price and so they think that's what they are financing? (And not multiplying the payments to see how much they are really paying?)
Comment

Re: Canon IR Advance C250if Quote.pdf

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Well, that's awful risk to take, right?
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Re: Canon IR Advance C250if Quote.pdf

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Yes, but then the rep could just plead that it was an error. Seen this before but you are right, this is so far off it's not funny.
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OKI Introduces C931e & C941e Series Devices

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, they are ideal for creative and opportunity-seeking print production houses, design firms and specialty print shops. The unique five-color printing capabilities of the C941e with white and clear gloss toner make it a real game-changer. Thanks to the white and clear printing capabilities of the C941e, artistic enhancements and the use of colored media are attainable for a fraction of the price of traditional offset or digital printing presses. These devices enable companies and organizations to
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Sharp President Article

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Below you will find a link to an interesting article from Doug Albregts, President for Sharp. He gives a good update on the Sharp Document Systems Division. Sharp has done some very positive things for it's dealers. Let's hope Sharp keeps investing into this business. The Document Systems division has turned it's fortunes around since Doug has taken the reigns. http://theimagingchannel.com/i...gFSLLFMat527gIXhU%3D
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Industry Veteran Paul Wyatt Joins NetDocuments to Lead Sales Activities across the APAC Region on the Heels of Australian Datacentre Announcement and Decisiv Email Acquisition

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SYDNEY , Feb. 18, 2015 /PRNewswire/ --NetDocuments, the leader in cloud-based document and email management, announced today that Paul Wyatt has joined the company to lead sales and business development across the Australian and Asia Pacific regions. Mr. Wyatt brings 22 years' experience to NetDocuments with a background in case and matter management solutions within the United Kingdom and Australian legal and corporate marketplace, including 10 years with LexisNexis in a variety of
Topic

Artificial Intelligence & the Office of the Not-So-Distant Future

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Artificial Intelligence the Office of the Not-So-DistantFuture by Print Audit On October 28th of 2013, a company called Vicarious passed the first Turing test. “Huh?”, you might be wondering. In a nutshell, it means that a computer fooled a human being into thinking it was another human being. For those not familiar with Artificial Intelligence, or “AI”, that is a very, very big deal. It is a “humans realizing the earth is round” kind of a big deal. Read more of this post
Blog Post

Tell em Columbo Sent You!

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one connection!!! Down on the left side of the page, there it was! A level one connection, woohoo, I thought. I then noticed that the level one connection was the owner of copier dealership ( Through the P4P Hotel ). Dam, what am I going to do now, the Controller has a direct relationship with owner of another copier company and not a bad one either. Thus, I finished preparing my presentation, along with thequestions Ineed to ask (to see if I can use a tie down feature). I know up front this is
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Growth Achievement Partners & Zygoquest Group form Strategic Alliance

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. Simply stated, Mike and Rich know how to get deals done.” “My working relationship with Mitch began nearly 20 years ago when we acquired his IT Services business, IKON Office Solutions. I consider him to be the preeminent authority on Managed Services within the office equipment industry, and we are pleased to join forces. Mitch and Chris have a deep understanding of all aspects of the business.” Growth Achievement Partners and Zygoquest will launch their strategic alliance by contacting top U.S
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (Third Week of February 2010)

Still chatting about today. It was an awesome day for me. For something that I didn't think I would perform well in, let's just say I nailed it.  Yes, there's still plenty of fight in this old dog when it comes to selling!

Enjoy these threads from Ten Years Ago This Week!

Océ and Konica Minolta revise production print alliance

Guest ·
marketing manager for production printing at Konica Minolta Australia, told ProPrint the two companies will continue to sell OEM products under a revised agreement. "As far as our OEM relationship goes, we will continue to sell each other's products," he said. Both companies will also continue to supply consumables and parts, and offer after-sales service for products already in the market. The termination of the R&D alliance was widely expected after Canon pounced on Océ. If the deal completes
Topic

Konica Minolta Partners with Avanquest Solutions

Guest ·
Konica Minolta has formalised its relationship with Avanquest Solutions with a partnership agreement, which adds desktop network fax capability to Konica Minolta’s Multi Function Printers (MFPs). Gartner - Predicts 2009: Print Technologies Enable Cost Savings and Revenue Growth, stated that by 2012, 80% of organisations will have an enterprise fax solution. The partnership offers new business opportunities for both organisations to leverage the power and flexibility of network fax - to automate
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Print Mgmt/Copier Sales Representative - AZ, CA, CO

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Seeking experienced Copier/Print Management Sales Professionals for well-established company. We have 4 locations to select from: Irvine, CA San Diego, CA Phoenix, AZ Denver, CO Competitive Salary, Commission, Expense Allowance and Full Benefits. For Confidential Consideration and Details Email Resume to Jobs@CopierCompass.com
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KYOCERA Develops World's Fastest Thermal Printhead for Card Printers

Guest ·
10,000 units/month after one year *1 The KLE Series is the industry's fastest thermal printhead for desktop card printers (based on Kyocera's research as of February 9, 2010). *2 Real edge printheads place the heating element on the edge of the substrate to enable printing without bending the media. Real edge printheads are mainly used for rigid materials such as plastic cards. For more details about the Kyocera KLE Series Thermal Printhead: http://global.kyocera.com/news/2010/0203_kvpn.html About
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Konica Minolta Receives Multiple ‘Pick’ Awards from BLI

Guest ·
Ramsey, NJ ( Vocus / PRWEB ) February 22, 2010 -- Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced that Buyers Laboratory Inc. (BLI) has awarded Konica Minolta three 2009 Fall “Pick” Awards for the bizhub® C360/C280/C220 Series of Color MFPs in the A3/Ledger Color MFP segments, as well as awarded an "Outstanding Achievement Award" for Konica Minolta's bizhub C
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New Photizo Managed Print Services Study Reveals Significant Changes in Customer Bran

Guest ·
February 16, 2010 – Versailles, Ky – According to the Western European MPS Tracking Study recently released by Photizo Group, HP, Canon and Xerox, held on to their managed print services (MPS)leadership positions in Western Europe during 2009, with Ricoh as the next strongest brand, challenging to enter the leadership group. HP maintained its leading position in brand strength, and Canon remained the leader in brand experience. Xerox increased in both brand strength and brand experience from
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Ricoh Production Printing

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I received an RFP this morning for an In-Plant CRD that runs between 1.5 million impressions & 4.5 million impressions per month shared between (2) DocuTech 6180's that occassionally Tape Bind. I'm pretty sure that none of the Ricoh Pro Series can handle this type of volume (based on specs, not experience), but does anyone have any production systems in the field running this type of volume? What competitive options existing outside of Xerox?
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Canon U.S.A. Introduces Three New imagePROGRAF Large Format Printers

Guest ·
Modes, these new imagePROGRAF models provide an extremely high level of photographic and proofing quality prints. The new imagePROGRAF iPF8300, iPF6350 and iPF6300 are compliant with U.S. ENERGY STAR energy-saving standards and RoHS compliance standards. The new Canon imagePROGRAF iPF8300, iPF6350 and iPF6300 large format printers will be on display at WPPI booth 401 in Las Vegas, NV from March 8-10, 2010. The imagePROGRAF iPF8300/6350/6300 will start shipping in March for a manufacturers suggested
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Canon and Fujitsu Join Forces on Managed Services

Guest ·
Use of cloud-based services enables integrated operations and management of printing and IT equipment - Tokyo, February 16, 2010 - Canon Inc. and Fujitsu Limited today announced their plans to collaborate in offering cloud computing-based managed services for printing and other IT equipment. The services will combine Canon's print management and operations technologies with Fujitsu's cloud-based IT management services to deliver an integrated package of solutions. Until now, Canon and Fujitsu
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TOSHIBA LAUNCHES ENTERPRISE DIGITAL RIGHTS MANAGEMENT SOLUTIONS

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Solutions Inc. Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Brazil, Latin America, and the Caribbean. Headquartered in Irvine, Calif., TABS has five divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; the International
Topic

TOSHIBA AMERICA BUSINESS SOLUTIONS INC. INTRODUCES E-BRIDGE DOCUMENT LIBRARY

Guest ·
Solutions Inc. Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Brazil, Latin America, and the Caribbean. Headquartered in Irvine, Calif., TABS has five divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; the International
Topic

Managed Print Services Expert David Cameron to Speak at IKON Event in San Antonio

Guest ·
February 16, 2010—San Antonio—David Cameron, PhD, senior consultant and partner at Photizo Group, will speak at the IKON Office Solutions’ Digital Discovery event in San Antonio, Feb. 18, 2010 about the emergence of managed print services as an untapped source of potential IT cost savings. “MPS is an emerging approach to outsource the office printer/copier fleet management to a competent 3rd party and in the process attain significant gains in cost reduction, productivity and energy
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COPIER AGREEMENT – Kyocera Taskalpha 300ci

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COPIER AGREEMENT – Kyocera Taskalpha 300ci Trustee McGrew made a motion, seconded by Trustee Abdo-Rott to approve the Lease Agreement with Upstate Office Equipment for $207.00 for 48 months for a Taskalpha 300ci Multi-Functional copier unit. Motion carried; 6-0. http://manliusvillage.org/Util...=92&type=minutes
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"Staples Enters Managed Services With New Division......Includes Printer Management"

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server and desktop support Printer fleet management Data center assessments and supplies Procurement software that leverages Staples e-commerce Competitive Takeaway: While details are still vague, Staple describes its "Print Management Service Offerings" to include bundled services and flexible payment options. Additional research is underway to determine the extent of its MPS capabilities, targeted customers, third party providers, etc.... A potential threat to Ricoh dealers Staples claims there is
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Sales Software Discussion

Guest ·
How many of you are using software to manage your sales and if so, do you feel like you spend more time entering data and less time selling? For the life of me, I feel that I'm a hamster on a treadmill and can't get off!
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Print Audit® To Exhibit At ITEX Hybrid Dealer Event In Las Vegas

Guest ·
the United States. For more information on Print Audit, please contact: Angela Onstine 1.877.412.8348 pr@printaudit.com http://www.printaudit.com Facebook: http://www.printaudit.com/facebook Twitter: http://www.twitter.com/PrintAudit Outside of North America, please contact: Print Audit - Europe +44(0)1483 726206 http://www.printauditeurope.com info@printauditeurope.com Print Audit - Australasia +612 9922-3756 http://www.printauditaustralasia.com Print Audit - South Africa
Topic

Canon launches ‘Business Leap’ competition

Guest ·
the professional print industry, Canon UK, world leader in digital imaging solutions, has today announced the launch of its pan-European ‘Business Leap’ Competition. A third Canon Insight report named ‘Redefinition of the digital printer’ highlights that many print service providers would not have survived the downturn without a digital printing capability. In response, Canon has launched a competition to both encourage printers to consider new ways to develop their businesses (or start new ones
Topic

Kodak i1405 Scanner Helps Small-to-Medium Sized Businesses Focus on Increasing Organi

Guest ·
, non-conventional print-outs. Users that need to share and manage their essential information across multiple locations can benefit from the one-click output destination and image-enhancing features of the i1405. Kodak’s Smart Touch Feature helps users easily scan to email, file, and other desktop locations. An intuitive interface with USB 2.0 connectivity also provides the simple transfer of images. Accuracy of data in scanned images, another important component of business process management, is
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Print Audit® To Exhibit At ITEX Hybrid Dealer Event In Las Vegas

Guest ·
Facebook: http://www.printaudit.com/facebook Twitter: http://www.twitter.com/PrintAudit Outside of North America, please contact: Print Audit - Europe +44(0)1483 726206 www.printauditeurope.com info@printauditeurope.com Print Audit - Australasia +612 9922-3756 http://www.printauditaustralasia.com Print Audit - South Africa +086 110 5777 (Within South Africa) +27 11 531 1869 (Outside South Africa) www.printauditsa.com info@printauditsa.com Print Audit – America Latina +55(21)2220 0939 www
Member

Topic

WYNIT, Inc. Announces Distribution Partnership with EFI

Guest ·
drop-ship services. WYNIT operates multiple warehouses to provide coast-to-coast coverage. For more information, call WYNIT at 1-800-GO-WYNIT or visit www.wynit.com . About EFI EFI (www.efi.com) is a world leader in customer-focused digital printing innovation. EFI's award-winning solutions, integrated from creation to print, deliver increased performance, cost savings and productivity. The company's robust product portfolio includes Fiery® digital print controllers and solutions; VUTEk
Topic

InfoPrint Drives Growth with Boost to Channel Program

Guest ·
Boulder, Colo., February 10, 2010- InfoPrint Solutions Company, a joint venture between IBM and Ricoh, today unveiled a new 2010 incentive plan for its Solutions Partners in the US and Canada. This coincides with the addition of specialized territory managers and product segment leaders, so that all InfoPrint Solutions Partners have the tools, resources and training required to support their ongoing sales success. InfoPrint’s resellers are engaged across its extensive product line and can now
Reply

Re: Here's the deal

Guest ·
The imagepress is about $25,000 more retail and offers a lot more professional finishing features than the Ricoh. The Canon also has a better reputation in the production printing market. Usually when people look at gear this fast they really pay attention to reliability and quality of build. There is a lot of metal in the Canon, not as much in the KM and mostly plastic in the Ricoh.
Topic

Sales Software

Guest ·
What type of sales software are we all using???
Topic

Ricoh GelSprinter Technology Secures 2010 Vancouver Olympics

Guest ·
Ricoh GelSprinter Technology Secures 2010 Canadian Olympics Three years ago, when the Vancouver Organization Committee (VANOC) considered a secure, sustainable, cost effective method for producing Accreditation Badges for the 2010 Winter Olympic Games, Ricoh Canada Inc. was there with the solution. For the 2010 Winter Olympics, the Vancouver Organization Committee (VANOC) had to issue approximately 90,000 badges to the entire Olympic Family including athletes, sponsors, officials, workers
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Avanti donates $185,000 in Print MIS software to NorQuest College

Guest ·
the Western Canadian printing industry. “Avanti is an innovative provider of MIS software solutions to the graphic communications industry and we are thrilled to be able to offer our students the ability to gain hands-on experience with a software tool developed in Canada,” said Norma Schneider, Dean of Business and Industry Careers at NorQuest College. “Having access to Avanti’s software training will also allow Western Canadian printers the opportunity to become more productive and
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Canon ir ADVANCE models in field

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Has anyone had any placements of these yet? If so, what has your customers experience been so far?
Topic

Color Printer Lead for Manhattan

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Color Printer Lead for a large company in Manhattan, email me for the lead. You'll need to be a Premium Member for six or 12 months!
Reply

Re: Green Initiatives

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Speaking of Green Initiatives, we all know that Ricoh has a recycling program for all of their cartridges and that the Compatible toner manufacturers will accept single-use OEM cartridges. The difficult thing we are trying to get our hands around is what to do with Compatible/recycled cartridges since the only option seems to be to selling them to a "Drill & Fill" operation.
Reply

Re: Need some Help!

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I don't know about the MP 4001, because we are still liquidating our inventory of MP 4000s, but from a service perspective, the document feeder basically had to have the feeder rebuilt every 100k pages, so that can create some downtime in addition to a higher CPP. Also, there is no print from USB option, it has an ARDF instead of Single-pass Duplex feeder. If there is a Postscript requirement, Ricoh does not have a standard PS3 Emulation, hence requiring a fairly expensive add-on to the system.
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Need some Help!

Guest ·
Need some help from P4P Toshiba members or others who may also carry Toshiba. Are there any shortcomings with the e-studio 455? If so, can you please post. Also , if you were up against a Ricoh MP 4001, How would you sell against it? Thanx
Topic

February 21, 2010 Abilene, Kansas

Guest ·
In other business, by a 3-0 vote, the board approved Homman’s recommendation to purchase of a Xerox copier from Image Quest of Wichita for $8,700.
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ComColor FAQ's

Guest ·
spectrum of applications. The best way to know if a ComColor printer is right for you is to speak with a sales specialist and schedule a product demonstration. Does your printer slow down when running color? No! The ComColor printers will run at rated speed regardless of if they are printing color or pure black and white. The variables that affect printing speed on the ComColor printers are paper length, and quality setting selected (maximum speed is based off of 8.5” x 11” fed with the 11” lead
Reply

Re: Here's the deal

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Base unit for the Pro907 is 737 pounds. What finishing features does the Canon offer that the Ricoh does not?
Reply

Re: CALIFORNIA DEALERSHIP LOOKING FOR COPIER TECHNICIAN

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Hi - we're a staffing firm exclusively for the copier industry, headquartered in Northern, NJ. We have a large candidate pool of Ricoh Certified technicians. If you need assistance, feel free to contact me Ariana 888-611-2679 ext. 706 jobs@CopierCompass.com

Re: booklet finishers

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Selling into a Trailer Park?
Reply

Re: Rumor has it.....

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I wonder if that will work with reynolds and reynolds. Those bastards changed their print stream to only work with lexmark.
Reply

Re: Rumor has it.....

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M138.... get your SE involved, there are ways around that with R&R's print stream.
Reply

Re: Sales Software Discussion

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I use ACT and also Card Scan for my business cards. Once I scan a card in, my system automatically sync's with ACT. This saves some time, however you still need to enter any sales or follow=up information into ACT which takes time. Salesforce.com has a nice online package I may consider for my reps. You can enter info right from your blackberry, after you leave the call. Mark
Reply

Re: Sales Software Discussion

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I use Soaring as my database which ties into OMD to allow me to see service history and lease ends for all of my clients. You can email directly from it as well as prepare all sales documents and forecasting.
Reply

Re: Sales Software Discussion

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We used SalesChain until recently. I liked the nightly syncs with OMD...real time access to service histories. We recently switched from OMD to eAutomate and changed our CRM to Compass and lost all the SalesChain records. What I hate is the use of these programs to gauge a salesreps activity level. I find that a lot of my activity is dealing with lease companies or screwed up invoices or service issues. How do you log that activity? If you log it into the account then your data is watered down
Reply

Re: Rumor has it.....

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quote: Originally posted by M138: I wonder if that will work with reynolds and reynolds. Those bastards changed their print stream to only work with lexmark. I have the same question after meeting w/ a customer that uses R&R yesterday.

This Week in the Copier Industry 15 Years Ago (Third Week of February 2005)

Finally!  A decent day and some movement on some accounts.  It's been a six week drought with a few small deals here and there. I will still struggle to hit my monthly budget, but a least there's light at the end of the tunnel.  Still no time to waste since I'll be on vacation for the first week in March.  Presidents Club one more time for this old dog!

Enjoy these cool threads from 15 years ago this week!

Look what Canon has Color imageCLASS MF8170c

Guest ·
Color imageCLASS MF8170c Color Laser Copier - Printer - Scanner - Fax Item Code: 8916A001 CMYK Toner Cartridges Color Toner Cartridges are $105, Black is $85 Drum Cartriidge is $189, as of right now I do not have a clue what the yields are. est. street price: $999.00† Color Laser Multifunction for Superior Results Color adds so much to the effectiveness of a chart in a presentation or proposal when you are trying to highlight key information. The Color imageCLASS® MF8170c will generate
Topic

Please Support Authorized P4P Vendors

Guest ·
some great idea about using web message boards as an internal communications log. Please when looking for a new host, a new web designer, a creative genius for design. Please click on his link and give him a call. Another vendor that has been instrumental in our success in Virtual Copier Software (Steve Breault), his paasion for the industry is second to none. He came from the copier industry (Xerox/BOO!), and now owns Virtual Copier Software. If you ever wanted to create a lockout feature he has
Reply

Re: Can anyone help?? w/MFP solution

Guest ·
and a 50-sheet ADF. Very much on the minus side, however, are performance scores more appropriate for an ink jet than for a 22-page-per-minute (ppm) laser printer. The 1600n is the first Dell offering that's not based on a Lexmark engine. Dell says that from now on it will design all its own printers and that any given model may use a Fuji Xerox, Kodak, Lexmark, or Samsung engine. We determined that the 1600n uses a Samsung engine. At 18.0 by 17.7 by 16.7 inches (HWD) and 34.1 pounds, the 1600n
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Offical "Fort Hood" Ricoh Press Release

Guest ·
Appreciation by the United States Army Garrison Command. This award was presented to Ricoh for its exceptional copier service and outstanding support to Fort Hood during rapid Iraq deployments and constant unit movements throughout the installation in support of the war effort. Fort Hood, located in Fort Hood, Texas, is home to the 1st Cavalry Division and 4th Infantry Division. In 2000, Ricoh began supplying this military base with document management products and services through its contract with the U
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FAX CORE Software

Guest ·
transactions in FaxCore without affecting their system performance. FaxCore is equipped with compliance features that allow a fax to be indexed and retrieved quickly from within the system. To comply with Sarbanes-Oxley requirements using other fax systems, a user may have to print a fax, scan it into an imaging system, and then destroy the paper copy. FaxCore automatically indexes outgoing and incoming faxes based on a number of identifiers including the date, the CSI (called subscriber
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Kyocera Co-Op Pricing for States

Guest ·
Found this on the web, enjoy!This document has been archived, please send me an email in order to purchase. art@p4photel.comkyo_pricing.pdf
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How2Beat Series KonicaMinolta 1610fp

Guest ·
Feel free to use, and make copies This document has been archived, please send me an email in order to purchase. art@p4photel.com How2Beat_KonicaMinolta_1620fp.pdf
Topic

NEED PARtS FOR AFICIO 220

Guest ·
Does annyone have a fax board for a GESTETNER 3222 or RICOH AFICIO 220. Also I am looking for a print board and the components needed to network one of these devices. If someone has one please e-mail me with prices. I need to buy this asap! thanks for the help. brian
Topic

CL400dn

Guest ·
realign all that and rebolt it. And this printer is on a shelf on the stand. Why not just make a copier version instead of this ugly table. The 338 is a good looking machine, unlike the 38cmf. Also I note that there is a keyboard under the scan unit. Must be a limited screen on the scanner. OK, I just needed to rant.

Re: Can anyone help?? w/MFP solution

Guest ·
As far as the Minolta, I would attack this unit with our AC204 or the 1515MFP, again it will come down to a knock out feature, try to determine if there is a certasin feature on the Ricoh that the customer needs, then hammer hoem the advantages and benefit to the customer. I will try to have more info on the 1610
Reply

Re: DocuTech question

Guest ·
THANK YOU!!!!!! I looked into it but was on a crazy time line and couldn't find anyone. Being that this company is in ROCHESTER, This company is probably made up of a bunch of disgruntled or layed of X Xerox employees!!!!!!! thanks again.
Reply

Re: DocuTech question

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What is it about Xerox's that require "special software?" Aren't they just sending to a folder as we are?
Reply

Re: jOB TRACKING W> GESTETNER A045

Guest ·
is there anyway to enter index informtaion for job tracking while directly printing out of AUTOCAD? like you do when you enter infomration in Plot Client Win. Thanks for everyones help
Reply

Re: DocuTech question

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Xerox uses a special proprietary software call RDO. It also uses only a Sun PC. Needless to say,its Xerox way the sell you only there product. It probably there way to force you into there equipment only. Most customer I would say don't know this up front.Xerox also holds all the licenses for this software. This is what I found out so far.
Topic

2018 outgoing fax quality

Guest ·
Anybody seen outgoing fax image quality problems on 2018's? I have two of them that have "ghost" images around each letter of a document that is transmitted, also looks same on confirmation report. Copies/prints fine. Thanks! Chris
Topic

JP 3000 ZIP RIP Problem

Guest ·
My customer just changed hhis computer system to Windows XP, he had WIN98. The system was printing finr until he started using XP. Copies from the glass are fine, however when we print from the AIP RIP we have fine Horizontal lines around some of the text. I have installed all of the drivers that came with the AIP RIP and tried them all, even the WIN2000 driver. Can anyone help? Are there any firmware updates that have be done to the zip rip? Thanx
Topic

How Can I Fax Forward To An E-mail Address?

Guest ·
How can I fax forward to an e-mail address without printing at the machine or without storing to the hard disk drive?
Reply

Re: Built in LDAP capability without the need for GlobalScan

Guest ·
Ricoh Aficio 2022/2027 & 2035e/2045e & 2232C/2238C.
Reply

Re: CL400dn

Guest ·
Does anyone have pricing for this new unit? It does not look like a Ricoh OEM to me.
Reply

Re: CL400dn

·
Interestingly enough, the CL4000DN Brochure (The US version) is on the Ricoh-usa website even though it has yet to be launched
Reply
-=Good Selling=-

Contex Launches New Video Series on the Keys to Successful Large Format Scanning

Videos Outline Four Critical Requirements for High-Quality Images and Exemplary Scanning Experiences

Chantilly, VA — January 30, 2020 — Contex, the world leader in large format scanning, today announces a new series of informative videos that share the keys to a successful large format scanning process. Comprising four short videos, Contex’s new series is ideal for anyone who wants to learn the essentials of large format scanning, from hardware and software options to productivity and image quality. The video series discusses the importance of producing high-quality scans and copies in a cost-effective, simple, and intuitive manner.

“Contex sets the industry standard in large format scanning, and these videos explain how and why we achieve this,” comments Steve Blanken, General Manager, Contex Americas. “In each video, viewers can see just how much our customers’ feedback is incorporated into every aspect of our scanners, making them the most efficient scanners available today.”

The Contex video series highlights the critical yet subtle features that make Contex scanners leaders in their class. For example, the size of the table where documents are inserted and the large-capacity input buffers help eliminate lag time between each scan — a notable benefit whether scanning a few or hundreds of documents at a time.

Additionally, the videos address the value of capturing every detail in perfect color. Viewers also gain an understanding of how productivity and flexibility go hand in hand. For example, shifting from one workflow to another is as simple as selecting a personalized software preset. Plus, automations for naming, rotating, removing background noise, and adjusting image quality can simplify the scanning process and even create copies better than the original.

Visit Contex.com/scanning or Contex’s Youtube channel to see the video series. For more information, visit www.contex.com or email salesamericas@contex.com.

About Contex

As the world’s leading developer and producer of large format imaging solutions, Contex leads the market with innovative technology and advanced scan and copy software applications. Sold worldwide in more than 100 countries, Contex solutions are recognized in a wide range of industries for reliability, value, high performance, and superb image quality. For more information, please visit www.contex.com.

Truck & Trailer dealership implements DocuWare to streamline business transactions, improve communications and operate more efficiently

Truck & Trailer dealership implements DocuWare to streamline business transactions, improve communications and operate more efficiently

A heavy duty truck & trailer dealership, Peterbilt of Wyoming is a third-generation, family owned and operated business with five locations. They custom build and service trucks for many industries. With 5,000 customers, the dealership processes thousands of truck-related orders, including new sales, repairs, service orders and warranty. Previously, all this paperwork was processed manually. With DocuWare now, paperwork can be pulled up instantly from any location and the solution has also streamlined invoice processing, communications and payments.

DocuWare benefits:

  • Instant digital access to documents versus waiting two to three days of manual searching and mailing
  • Improved payment collection as invoices are automatically archived and can be pulled up fast
  • Sped up recall process as every invoice for parts can be found quickly by different search criteria
  • Cut costs on mailing documents between locations
  • Converted physical storage space into a conference room

Click here for the full success story.

What Do You Do When You Need Competitive Copier Specs?

Years ago and I'm talking before the dawn of the internet. There were only a few ways you could get information on other manufacturers copiers.

BI (before internet)

1) Call your competitor and ask to speak to a sales person and fib about who you are, your company, and give a BS call back number. We did this many times in order to get answers to those speed, feed and feature questions.  In many cases we got snagged and had to hang up.

2) Another way was to get your significant other to do your dirty work and in most cases she wanted no part of that.

3) Another way was to lift the brochure and or the proposal from the clients desk.  You would put your brochures on top of an existing brochure or proposal that you saw.  Once you had your deal signed you would pick up the entire stack of documents.  Thinking many DM's may have spent hours looking for those other brochures or proposals.

4) Send in reply card from one of the manufactures that you were interested in a copier.  In a few days you would have the brochure in the mail and thinking about what your were going to say when that sales person followed up if you were dumb enough to give them the right phone numbers. 

5) Spec check books, these were GOLD in the office. Some would come every spring and fall with the new models.  One that I remember is Minnella's Pocket Guide to Copiers. With the pocket guide you could read every spec, and feature that your heart desired. Armed with one of these and you were the resident expert when talking about copiers with the DMs!

Today with caller ID, phone number search, and Linkedin those tactics have long since died to get competitive information.  Nowadays you can get everything you want from either the internet or those pay subscriptions that allow you to do side by side analysis of all the copiers. 

For the newbies or novice copier sales peeps these pay subscriptions are the bees knees for finding out what brands can and can't do.  I've had a chance to view all of them at one time or another. I can tell you that none of these pay subscriptions are 100% accurate for all of the copiers.  Heck, there's a ton of data that has to be entered and people make mistakes.  Whether it's a typo or someone just getting bleary eyed and entered the wrong data.

I would bet that there's many of us that don't have access to these paid subscriptions on a regular basis. I'm one of them. 

AI (after internet)

1) Go the the manufacturers web and read the entire brochure, don't browse, read it several times.

2) If you have a question about a certain feature, when the copier was launched , street price, cost per page or even what apps are available.  Post (lol) your question here on the forums!  There are peeps that will help you, can't tell you how many fellow P4Per's have helped me and how many I've helped over the years. We're a community that wants to help each other, make sales and support our families.

3) Configurators!  All of the copier manufacturers have them and most of these  sites are open to everyone.  If you know you're up against a certain model how can you not go and pull a configurator on it?  Believe it or not all copiers are not equal especially when it comes to paper trays, finishers, staplers, locking paper drawers, by-pass and feeders!

Several months ago I was up against a competitor and the DM told me what they were looking for feature wise, the brand and the budget.  I researched my brand and kept coming up with a much higher budget for my brand. I ended up question the DM for the model number.  I then went that brands configurator and found out the model that the other salesperson had quoted could NOT have a finisher.  I was told they had to have one. I told my DM about what I found and stated you'd better double check what you're getting. A day later on the follow I was right and that other brand could not take a finisher when the sales person stated it would.  We all know the end of the story.

Thus I wanted share what I've found (these links are listed on this site). Please if you know of others please reply with the links. It's good info for all of us!

Kyocera MFP Configurator

Ricoh MFP Configurator

KonicaMinolta Production Configurator

Canon MPF Configurator

Xerox Production Configurator

-=Good Selling=-

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