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COVID19 "Remote Working" Day Forty-Six of Sales

Yesterday I had my first appointment in the field in more than two months.  It was time to get back in business attire, that meant the dress shoes needed to be shined, the pressed slacks removed from the closet and of course that neatly pressed dressed shirt that's been on hiatus for the past 10 weeks.

Looking in the closed I spotted a nice blue shirt with very think white lines and thought that would do the trick for the day.  As I reached for the shirt I thought that this can't be my shirt, I never had one like this. I pulled the shirt off the hanger and looked at the tag.  The tag read a 2XXL, okay I never bought a dress shirt this large in my life and it dawned on me that my cleaners gave me another clients shirt.  Over the course of the last year I switched dry cleaners because my regular guy passed away (was with him for seven years) and I went back to the dry cleaner that I fired year ago.  I had left them seven years ago because they ruined a suit jacket on me.

Over the course of the last year I could swear I was missing shirts from time to time. I have so many dress shirts that I can't keep track of them. I thought it was me and the fact that I had some many that I couldn't keep track.  This blue shirt I pulled out was the proof that I needed that yes my dry cleaners was losing shirts on me.  I'll be going there tomorrow and will do my best to be calm and have a polite conversation, however the last time I had a polite conversation when it came time to admitted that the business owner had screwed up, suddenly his command of the English language wasn't quite as good as it used to be.      

I wanted to tell that story because at times many of our clients can get aggravated with something goes wrong.  Thus we as sales people need address the problem and diffuse the issue the best we can.  When we do that we'll get to earn the trust of the client and it will enhance the client experience.  We'll then have a client for life. I hoping my cleaner guy goes the extra distance tomorrow and does not have a timely memory loss for the English language again.

Today I gad the chance to do some real prospecting after our weekly sales meeting was over.  Our meeting starts at 11AM ends at Noon, by 1PM was busy with emails and phone calls.  In fact today produced more phone calls than emails.  The end result was four meetings scheduled for this week and I created two opportunities for about $9K each with existing clients.  One of those opportunities has a really good chance of closing this week or on the 26th which is the last day of the month for us.  Another appointment was scheduled for Friday of this week with an existing client with a $5K opportunity. There's a chance this can happen by the 26th also.  

Late in the day I had a call from one of my net new prospects in reference to the proposal I provided which turned into a short meeting.  The meeting went well but no commitment at this point in time.  However I go the feeling that this too could have a chance to close on or before the 26th.  End result of the day was three opportunities that have a shot at closing for a total of $25K.  Not a bad day right?

The work is not over though and the reason for that is many times I've been in this position before and everything that I thought would close did not.  In order to feel comfortable with 4 days left in the month (still 20% of the month left) I need to find another $15K -$20 to have a real shot of hitting my goal of $200K for the month.  Thinking by the end of this week I can be at $190 now.

Ah it's a horse race now and we're getting  down to the finish line.  Now it all becomes how bad do you want it?

Another day of prospecting tomorrow and this should get interesting. BTW Greg Walters and I have our lunch chat this Thursday and you're all invited to join the call.  I do love these calls!

-=Good Selling=-

COVID19 "Remote Working" Day Forty-Five of Sales

Day Forty-Five and in no time it will be a full quarter since being optioned to the home office.  Our blessed Governor post this on Face-book today and the response was WILD!

Of course you can only guess at who captioned it with "The fool on the hill".  Within a few short hours there were more than 5,000 responses with 90% or more of them being negative.  Geesh I wonder why?

Monday was a good day since I was able to roll through my list of things to do pretty quickly.  In addition I also submitted my week forecast which was for $30K.  That $30K will be a stretch but when thinking about forecasting a little more what does it actually mean?  When weather people forecast the weather they are not always right and in many cases they can miss the mark.  The definition of forecast is to calculate or predict. Okay, I understand the calculate part but what about the predict part of it?  If I could predict the outcome of every opportunity I sure as **** would not be selling copiers and I'd be right up there with Nostradamus.  Maybe we should start calling it "what can you close" in a given time frame.  I'm just really really bad with forecasting and the term frustrates the crap out of me.

I had my first on-site appointment in more than two months today!  Here's a few takeaways that I pondered on.

Travel time back and forth along with appointment time ate up three hours of my day. Frak that's almost 50% of the day lost.  Maybe this entire gig with on-line meetings is the way to go.  Mind you I don't mid the driving bit but the time lost is gone forever.

What do you get when three 60plus year olds are gathered around a table with masks on?  I found out today, it was foggy glasses!  Something I didn't expect and neither did the other two people in the meeting. We had a good laugh about that.  Another item of note is that with masks on I can't see a frown, a grin or a smile.  Thus I had to focus more on the their facial expression from their eyes along with body language.  The end result was awesome and another signed order for $12K.  Brings me to $182K with five selling days left in the month. 

One of the issues for this week will be Friday since most clients get out of Dodge early.  Should be interesting to see what Friday brings.

$18K left for my goal with 5 selling days. I can make this happen with one net new wide format order and a preowned MFP.  Now I liking that the last day of the is the 26th and the day after the Holiday.  Time will tell

-=Good Selling=-

Copier Solution Shop Launches New Web Site for Dealers

It was about three weeks ago when I saw the preview of the changes that Copier Solution Shop made to their web site.

If you're not familiar with Copier Solution Shop then it's time you should be.  My friends over at the shop manufacturer third party accessories for copiers and wide format printers.  The recent update now includes a dealer log in for their e-commerce site.  Once logged in dealers can view the dealer pricing for their products and make those purchases.  End users can only see and order accessories based on the MSRP.  On the dealer page we are welcomed with generous discounts so we can make a profit.  That's a good thing because our friends at the shop want you to be profitable.

What I love best about the products is that each product is well made, well engineered and will probably out last the copier. In addition I like that they offer products that you can't source anywhere else such as wide format exit trays, device brackets, mounting tables (keyboards), connectivity covers (security) and a wide arrangement of the best paper tray locks in the industry.

Having and knowing about these products can help dealers win bids, and win more deals.  In addition my friends are available to quote on customized solutions for fleets of copiers.  When you get down to it as a sales person we still need to perform discovery, find pain and give our clients options.  Having Copier Solution Shop offerings in your tool belt will help you close more orders.

I've used them quite a bit for their custom Ricoh exit tray solution and I feel confident when going up against the likes of KIP and OCE (Canon) that I have a complete devices outperforms the specs of those two.

On  the home page of the site they've also set up a mini-site for every manufacturer.   You can search HP, Canon, Develop, KonicaMinolta, Kyocera, Ricoh, Samsung, Sharp, Toshiba and Xerox.  If that's not enough my friends at the shop also have "universal products",  here you can find additional specialty products.

I love this product "Assist Handle", specifically designed for wheelchair users to open and close the copier-top.  When we speak about bids and compliance this offering is genius!  Just imagine if you had this or other products spec'd in your bid. I'd bet dollars to doughnuts you might win a few more bids.

I've been doing business with them both as a dealer and one of my clients for more than three years.  The quality of the products are well made and it gives us options.

Please visit them here @ Copier Solution Shop

The Pandemic Gets The Blame

The times we are all navigating through are brutally devastating. The death toll across the globe is tragic, and the human suffering through this pandemic will remain long past its eradication. I am writing this article for the millions of business leaders who are being tested like never before. It is my effort to help them pass the test and prepare for the next one.

"Through candid conversations, new realities can blossom."  

Well, I guess Amazon is finally off the hook as the pandemic is now the blame for not only retail's downfall but all those who procrastinated their continuous relevance.  

In business, there must no longer be stubbornness to maintain status-quo, regardless of how temporally comfortable it is. Especially when logic has and continues screaming, the time for change is now.

We have all witnessed brink and mortar retailers, and others fade away over the last two decades. JC Penny's looming collapse and other retailers who find themselves struggling immensely during this lockdown are not victims of a virus any more than our friends at Sears were.

"Perceived stability is one of the greatest threats to an organization's willingness to innovate."

Yes, this bastard of a Pandemic will cause businesses to fail, and many without fault of their own outside the apparent lack of liquidity most companies today find themselves in. However, for many others, the prognosis of their failure was determined unconditional of the pandemic.

"Business disruptions are more about the innovators changing the means to the customer's desired outcome, rather than those creating new products for customers to desire." 

It seems some are suggesting this current pandemic is also the blame for holding leaders in the status quo over the last decade, prevented leaders from modifying as needed based on changing market realities, and caused business leaders to spend all their liquidity, ignoring any thoughts of a rainy day. 

Well, it's raining, and now business leaders must eliminate any indecisiveness or in-action to all they know needs modification to create a new relevance. This pandemic is, in fact, for many businesses, their Blockbuster/Netflix Moment.

Even now, with the apparent shifts in the marketplace, we are observing first-hand. Some organizations are still defying logic over a false sense of their pre-virus perceived relevance returning. The digitalization of the business world is now the greatest threat to many leaders, organizations, and entire industries. Those who ignore these digitalization threats to outdated processes will find themselves added to the list of fallen empires. 

"During disruptions, many will fight for comfort, leaving opportunities open for those who fight for relevance."

Now is the time to cast aside all that is status quo to yesterday's comfort, it's time to stare into the new future, and create a new normal from what you see. Otherwise, it will prove to be your time to fall victim to a new normal others created.

Over the last couple of decades, many industries have held stubbornly to their past. During that time, innovative organizations such as Amazon were creating a new normal for retail. As Amazon challenged the status quo with what could be, the status quo ignored, those new realities Amazon created. 

"Market-shifts always start as arguments between the old and the innovative way; survivors are the aftermath of the customer's choice." 

During this pandemic, some are still arguing the merits of their outdated relevance. Customers decide what's relevant; customers determine the price they will pay for one's added value. Unfortunately, many organizations are out of alignment in the perception of their added value with those they serve.

Some organizations still seem convinced that their need to provide customers access through a digital means is not warranted. This lack of digital intelligence defies logic, and those who maintain this belief are their own worse enemies.  

Today, "One's digital intelligence, is quickly becoming the measurement of common sense."

Over the last few years, I have been vocal about the need for all those organizations that provide products and services to get themselves in sync with digital market realities and align their expectations of value with those they serve around those realities.

Many organizations and industries have wasted a decade arguing the merits of outdated value adds. It seems for some their belief that relationships and in-person engagement would always be preferred over digital disruptors, even as Amazon and other digital disruptors continued to destroy those stuck in the status quo. 

It appears people think that digitalization omits relationships. I would say it complements relationships by delivering better experiences. As people receive great experiences in reaching their desired outcomes through digital platforms, they will create a relationship with the digital process.

Most legacy organizations cannot accept that customer experience is a greater value than customer relationships. This misunderstanding continues to defeat these legacy organizations as they continue to believe their outdated relationship will win against the innovator's better experience.

As I witnessed organizations and industries losing their battle for continued relevance, I realized these three things.

1)"You can be the organization with the greatest relationships in the world and lose to the innovator who delivers a better experience." 

 2)"Customer experience is being measured more and more in the intersection between the digital and physical worlds."

3)"A company becomes obsolete when it focuses on delivering the past to the future instead of delivering the future to the present."

As businesses begin opening again post-virus, they must pay attention to the customers they serve. All pre-virus stubbornness must be left in quarantine. In the post virus world, it is no longer feasible to disregard the realities of the advances in technologies. Those who do this, please don't blame Amazon or other innovators for your failure; instead, blame your stubbornness.

For many industries the time is now to modify your deliverable to meet the new market realities. Nearly all business models will be challenged as they create their new normal. Those who accept the challenge of a new relevance will prevail.

Caution! Status Quo will fight for survival! 

Don't be fooled by a temporary success in sameness as the quarantine ends; customers may temporally proceed as they did pre-virus. However, this will not last as the new disruptors will align to offer the old way's customers a better experience. Innovators watched and noted the many outdated processes the pandemic brought to life.

As you vision your business post-pandemic, you must imagine from the new realities observed what could be based on what should be—keeping in mind that your per-virus customers are also re-imaging their visions. Most importantly, don't discount a competitor educating your customers' in a better way.    

"As a business insists on selling based on yesterday's outdated value, they will lose the customers who bought based on today's realities."

Today's new realities are being observed and continuously created, and that was also true yesterday and the weeks, months, and years before the pandemic. Everyone in business and even as individuals must use the shock of this pandemic to cause a motivation, a motivation to ensure we maintain enough liquidity, and never again defy, misinterpret, or take for granted the tenure and comfort of current circumstances. In business and life, ongoing relevancy takes both the ability to compromise and sacrifice.

"Status Quo is the Killer of all that will be Invented; don't get stuck in Status Quo."

If not already Let's connect here on Linkedin and I welcome everyone to subscribe to my YouTube Channel https://www.youtube.com/channe...A?view_as=subscriber

This Week in the Copier Industry 15 Years Ago for the Third Week of May 2005

Sunday and tomorrow starts the last 5 days before the end of the month.  It can be bad or good, all depends on how you look at it. I see that I still have 20% of the month left to finish my goal.  How do you look at it?  Half full or half empty?

Below were the most popular threads about copiers from 15 years ago this week!

Re: KIP 3000

Guest ·
I was at the IRgA show in Las Vegas and saw the deom on the KIP3000. The machine looked good and the op panel looks like it is off of a Canon color machine. The guy who was doing the presentation was getting nervous with all of the Ricoh, Sieko-i and Oce guys standing around staring at him. It was fun to heckle him. A little unprofessional, but fun none the less. KIP did not have the machine up and running, so there were no print/copy samples. The controller is internal, leading everybody in
Reply

Re: Aficio NEW 3260

Guest ·
The 3224 is the cousin of the 1224/1232. The 3260 is an "all new" engine (sort of) built on the frame of the 2051. It has hints of the 2232 series machine stuffed inside a 2051. The ADF is new for this model. The 3228/35/45 is the cousin to the 2228/32/38. Happy Selling!
Reply

Re: Lan Faxing from mac on 2035eS/P

·
Yes, just add the fax option to any SP model then add the lan fax driver to their printers and off ya go
Topic

Lan Faxing from mac on 2035eS/P

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Does anyone know if it is possible to Lan Fax on a Ricoh 2035eS/P? Konica/Minolta is claiming that their machine has this capability. If it is not directly possible, is there 3rd party software/drivers that allow for this?
Reply

Re: Aficio 240W & Autocad 2006

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try following these instructions for 2006 The attached plotclient GDI for 2006.pdf file has been moved to www.documentmall.com accountname: art_post username: p4pusers passcode: goodpals select the p4p user cabinet, then the wideformat folder, then Ricoh, then wide format, then 240W folder, then Ratio Plotbase Software Folder
Reply

Re: CL4000dn and envelopes

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I have used DIRECTOR'S SELECT ™ BUSINESS ENVELOPES # DSL09100 but I have seen others run without to much problem. Do NOT set the bypass or paper tray for thick paper. You dont even need to set the bypass paper size for envelopes. If you use the paper tray you will have to set the envelope size. The CL4000 is a pretty good envelope printer but i'm sure there are some paper stocks out there the will cause a problem.
Topic

Ricoh Info Tools

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Does anyone have experience or knowledge on the RSinfo tools and rlogtool. I am mainly interested in the rlogtool, different logs that can be choosen and analysis. I am trying to diagnose some print controller loss of communication with the print server symptoms.
Reply

Re: 1060/1075

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That's pretty much the case with all the machine families that have TWIN members of different speeds. The newer member of the 1060 family a 2051 or Savin 4051 has significant differences, especially on the wire.
Reply

Re: Canon iR3220

Guest ·
Canon iR3220 w/Fiery C-1 w/ADF,M1 $14,100 and cpc of .0065 cents
Topic

KonicaMinolta C500

Guest ·
KonicaMinolta C500 w/embedded Rip $28,700 cpc of .055 each black @ .013 each
Reply

Re: Canon iR3220

Guest ·
Canon iR3220 w/Fiery C-1 w/ADF, N2 & paper deck $$16,200 and cpc of .0079 cents
Topic

Xerox Docucolor 3535

Guest ·
Xerox Docucolor 3535 w/CREO Rip $32,000 cpc $50 base and a cpc of .089
Reply

Re: Canon iR 3200

Guest ·
Canon iR 3200 $11,200 CPC no minimum .08 each 11 x 17 billed as one click
Reply

Re: Canon iR 3200

Guest ·
Canon iR 3200 w/C1 $12,750 CPC 3K min. .075 11 x 17 billed as one click
Topic

Need a Kyocera Dealer

Guest ·
I have a lead for 11 units in my territory, the 1650 fits the bill (because of the scan2file). I'm pretty sure I can sell the deal. Would anyone want to work with me on this? Please call my cell 732.977.1211Art
Topic

eCopy ShareScan OP will be available in June 2005

Guest ·
Newswire, 2005-05-18 - eCopy ShareScan OP will be available in June 2005. Supported document capture platforms include Canon, HP, Océ, Ricoh, Sharp, and Toshiba digital copiers and Fujitsu scanners. eCopy ShareScan OP allows companies to use digital copiers ( also known as MFPs ) as “on ramps” for adding paper-based information to business applications. Digital copiers are achieving explosive growth in the enterprise. According to IDC, about 600,000 scan-enabled copiers were sold in 2003. This
Reply

Re: Aficio NEW 3260

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That's the reason for my questions. Only the 24cpm says it is monocomponent and it is lited independent of the 28/35/45cpm units. The printer resolution is different, the LCT on the 24cpm will do 11x17 where on the others it is only 8.5x11. I just wonder if the 3224C is a different animal than the rest.
Reply

Re: Aficio NEW 3260

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If you go to the Ricoh-usa website there is a press release on all of the new color systems and when you print it out you get all of the specs for the new systems
Reply

Re: Aficio NEW 3260

·
Some quick questions that you may or may not be able to answer: 1.) The 1224/1232 were mono-component...are these also? 2.) The 3200 series has units from 24cpm up to the 60cpm 3260C. Were you given any idea what was going to be structurally or mechanically different from bottom to top. Surely these aren't all going to be the same box running at different speeds. 3.) Speaking of erroneous information, I was told by Ricoh that the brochure showing the 2075 connected to the SR90 was not a "real
Reply

Re: CL4000dn and envelopes

Guest ·
Sorry. Don't print onto envelopes. Print onto labels and stick these to the envelopes. Or get Japanese stock envelopes, from Japan. These work OK so I'm informed.
Reply

Re: Printer and scanner combo

Guest ·
With IS200e and IS300e you need to connect the printer via the USB or network and then set up in Web Image Monitor. These are not just plug and play. So even if you want to use just USB printing you would still need to connect via network to set up in WIM.
Topic

Aficio NEW 3260

Guest ·
)!, and we will talk about the good, the bad and the ugly!, and boy was the 1224/1232 ugly!! On with the good stuff, Ricoh is using a new poloymerized toner (I need a spell check on this), key advanatages is better saturation, more vibrant colors and no need for fuser oil. I must say the prints were very impressive!!!! This system will have all of the standard features that we are enjoying on our 22cpm series. Hey, I beleive in Ricoh products and will give this new machine a spin in my territory
Reply

Re: Equitrac or Technesis?

Guest ·
I have installed one Equitrac system, it works and there was only one call from the customer in 15 months (they had to re-boot the server). I have also installed a two systems from Print Audit (just the software)no complaints there. Works great. Print Audit is one of sponsered vendors, give them a try and tell em we sent you. Art
Topic

Customers Recapturing costs

Guest ·
I have a customer looking into recapturing some of their copying and printing costs. I have looked into Technesis and Equitrac. I am looking for opinions on those and if there are other options.
Topic

Equitrac or Technesis?

Guest ·
I have a potential customer looking to recapture some of their copying and printing costs. I am looking for some opinions on both Equitrac and Technesis. Has anyone used either one? Both? Is there any preference? How is the support from them been? First time here at P4P. Looks like there is a ton of useful and helpful information.
Topic

CL4000dn and envelopes

·
I haven't been able to print one envelope on this printer without it wrinkling. Am I missing something? I've set the bypass for Thick-1 and Thick-2, also tried out of the paper tray with the tension set for heavy and light paper? Any suggestions?
Reply

Re: Printer and scanner combo

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I was a little disappointed to find that the IS100 didn't allow duplex "copying" eventhough I had a duplex option on the printer. It is a good solution, but somewhat limited.
Topic

RICOH DEMONSTRATES PRODUCT OFFERINGS AND

Guest ·
including the Aficio 3260C, Aficio 3224C, Aficio CL7300 and Aficio CL4000DN. The solutions provided by these devices range from those designed to satisfy the needs of the entry-level user with convenient color features to the experienced user with more advanced production quality and security features. Included in Ricoh’s “Black to Color” (B2C) portfolio, these MFPs enable users to Scan-to-Email/Folder/FTP. Additionally, the Aficio CL4000DN color laser printer can also provide these functions by
Topic

New Aficio 5560

Guest ·
Seems like this machine will compete with the Konica/Minolta. MSRP somewhere around $50K, plus maybe a MSRP retail cpc of .07! We won't hold our breath. Can't wait to have a few of these in the field. At this time there were no preliminary brochures. Art
Reply

Re: KIP 3000

Guest ·
The window is only open for a short time. I would hope that Ricoh will be agressive to hold onto the market share that they have gained and will repostion the MSRP of the 240W in time for the release of the new product from KIP and OCE. I was at the Print On Demand/AIIM show today in Phili and KIP was not present and OCE did not have their wide format products their either.
Reply

Re: KIP 3000

·
Here you go! One or two roll. 4.5 "D" size per minute. All in one design with the scanner on top. Touch screen control panel. Fully configured system with print, scan and copy for $12,995.00 retail. Street price for above should be around $10,500.00 Will launch in November but should ship in first quarter of 06'. Have heard that Oce' is going to have a unit similar and in the price range that will be manufactured by Syntex and that Xerox is either going to have a same class system that will
Topic

Xerox DC3535

Guest ·
Xerox DC3535 w/finisher Service & Supplies $50 base plus .089
Topic

Canon iR 3200

Guest ·
Canon iR 3200 (demo) w/ADF, N2 and side paper deck $13,300 Monthly base of 150 plus .o5 per copy 11 x 17 billed as one click
Topic

Canon iR3220

Guest ·
Canon iR3220 w/Fiery C-1 w/ADF, N2 & paper deck $20,800 Base of $150 per month and cpc of .05 cents
Topic

Xerox 6060Doc

Guest ·
Xerox 6060Doc w/CREO RIP & Scanner $120,000 cpc w/20K min .092

Sales Professionals Can Clearly Define Themselves, Can You?

“A great person defines himself; an average person defines others.”
Debasish Mridha

Getting to know yourself allows you to tap into the road of happiness as this is critical to your success.

How would you define yourself?

What makes you tick?

How are you continually evaluating yourself to improve your results and become better at what you do?

You live in highly competitive sales world. You're living through some chaotic and crisis filled moments. You must be able to clearly differentiate yourself from all the other empty suits.

If you don't know yourself then how can you help your clients?

This may sound a bit harsh, no one cares about you, at least not at first. You must make them care about you, and you accomplish this with the how you define yourself.

You must be able help them answer these questions:

  • Who are you?
  • Why should I care?
Uncovering what does define you is your own personal journey, not anyone else's.

DEFINE YOURSELF THROUGH YOUR STORY?

Stories are powerful. They give you a narrative to live by and lessons to pass on that shape the person you are and will become. Your story calls out your best self. It calls upon you to bring your full attention, strength and personality, creating a life of significance and career full of abundance.

This requires you acknowledge the good and the bad of your story. A big part of this is learning how to let go of past guilt, failure and regret as you start living your life with conviction.

We all have baggage in the closet. The sooner you come to grips with it the better.

Make a concerted effort to stop defining yourself by what you are not. Stop beating yourself up (lord knows I have learned this the hard way). Every day starts a day filled with new opportunities, so start living a better story.

I encourage you to grab a sheet of paper and a pen, start rewriting the story of yourself. Redefine yourself as the hero and set aside the cast members. Focus on defining you.

How many of you know your story?

DEFINE YOURSELF THROUGH SELF-AWARENESS

Quite simple, self-awareness means you know yourself so well that you become amazingly happy which in turn allows you to live a wonderfully balanced life.

  • Are you living as the real you and not someone else?
  • Do your thoughts match your actions?
  • Does your walk match your talk?
  • Are you emphasizing the positive aspects of your personality?

Living a lie comes out sooner or later. Living a sales lies is even worse as this will ultimately screw with your career.

Knowing yourself is the process of understanding you. What makes you tick? Knowing yourself brings you face-to-face with self-doubts and insecurities. Self-reflecting upon this allows you to take a serious look into just how you are living your life and sales life.

“How much we know and understand ourselves is critically important, but there is something that is even more essential to living a Wholehearted life: loving ourselves.”
Brené Brown

Knowing yourself is a conscious effort; you must do it with intention and purpose. This is the same approach you must take with your career. You must lead your sales career with intent and purpose.

DEFINE YOURSELF THROUGH "I AM" STATEMENTS

"I Am" statements are a direct way to tell the story of yourself.

Every single day, saying to yourself and out loud, “I am this” or “I am that” you give a specific and direct instruction about how it is for you.

Creating "I Am" statements does you no good if you don’t put it to regular use.

Speaking your "I Am" statements every day, now this is a game changer.

You are solely responsible for the thoughts your mind produces.

One of my favorite quotes is by a near and dear friend of mine, Kody Bateman.

In his book, "Promptings, Your inner Guide To Making A Difference" He states,

"You learned that the stories in your mind become the stories of your life and that you have control over the stories you put in your mind."

How will you ever breakthrough when you play mental gymnastics with your mind?

How will you ever breakthrough if you struggle to clearly define you?

Rewrite, reframe and rewire the story you tell yourself.

"When you create an 'I AM' statement, visualize it, and state your compelling 'why,' your subconscious mind goes into action delivers exactly what you tell it."
Kody Bateman

HOW CLEARLY CAN YOU DEFINE YOU?

What makes your heart sing?

I encourage you to become your own Sherlock Holmes. Become interested in what grabs your attention and tugs on your heartstrings.

Stop looking it the dictionary for words that define you.

Getting to know yourself allows you to tap into the road of happiness as this is critical to your success as a sales professional. Your beliefs, your attitude and your daily routines are mission critical.

Understanding yourself can mean recognizing your shortcomings. It's about putting them on display for others to judge.

Yes, this means getting extremely vulnerable. This starts with looking in the mirror and saying to yourself, "This is me. This is the real me"

Brene Brown says it best when she refers to self-love,

"It means learning how to trust ourselves, to treat ourselves with respect, and to be kind and affectionate toward ourselves."

Get used to it. The road you take to define yourself will be filled with roadblocks and potholes.

At this very moment, how would you define you?

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I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.

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You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

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This Week in the Copier Industry 10 Years Ago for the Third Week of May 2010

Saturday night here is Jersey.  Was a great day to get things done around the house.  Enjoy these awesome threads from 10 years ago this week in the copier industry!

Konica Minolta Contributes to Minimize Environmental Impact with a New MFP for Emergi

Guest ·
design, and reduction of packaging materials. Having excellent eco-functions and featuring Simitri HD polymerized toner with superior image quality, Konica Minolta will provide this feature-rich 3-in-1 model -- printing, copying and scanning -- to middle to small size offices in the emerging markets. [Main features of the bizhub 184/164] 1. Industry's top class energy-saving performance By significantly reducing energy consumption to minimize environmental impact, bizhub 184 realized a TEC value
Topic

Konica Minolta to preview new IC-307 Print Controller

Guest ·
addition, IC-307 Print Controller will support KONICA MINOLTA BIZHUB PRESS C6000, C7000, and C7000P, to be launched later this year. Geared to support Konica Minolta's continuous strengthening of its foothold in the print production market, the new CREO Color Server is exceptional in its workflow connectivity via built-in JDF capabilities and comprehensive variable data printing (VDP) functionality. Konica Minolta's customers will be able to integrate with a variety of professional workflows with
Topic

Nuance Paves the Way for Truly Unlimited Possibilities for eCopy Sharescan OCR Docume

Guest ·
the best-selling paper-to-electronic document scanning package for use with Multifunction Printers (MFP’s) and such is its popularity, ShareScan is currently being marketed by Canon, Xerox, HP, Océ, Konica Minolta, Ricoh and Toshiba – that’s just about every major name in the reprographics industry. ShareScan Expanded Development Kit (SDK) Since Nuance’s purchase of eCopy, the company has been eagerly seeking to expand the product’s developer base, both with its own customers as well as third
Topic

Taking Managed Print Services to the Bank: Xerox to Manage Print Operations for Hunti

Guest ·
Print Services (EPS) contract will bring multiple print budgets and output devices, like printers, copiers and fax machines under Xerox management. Huntington will also meet its sustainability goals by decreasing the number of printers and educating employees on responsible printing. The bank has already seen a 35 percent drop in toner usage, as well as reduced paper and power consumption. "We signed on for MPS for the cost savings opportunity and to help the environment, but working with Xerox is
Topic

Xerox Honors Digital Printing Excellence at IPEX 2010

Guest ·
throughout the magazine, generating 256 percent more leads for advertisers. The U.K.-based company produced the magazine, with a circulation of 12,000, on a Xerox 980 Color Continuous Feed Printing System using XMPie software. -- Mexico-based commercial print provider ColorFast created a promotional calendar to highlight its capabilities to customers and prospects. Printed on the Xerox 700 Digital Color Press, it helped the company improve sales by 60 percent over the previous year. -- LaserTryk took
Topic

Xerox's ColorQube 9200 Series Solid Ink Multifunction Printer Delivers on its Promise

Guest ·
of its commitment to using sustainable elements and practices to create a healthier environment at CityCenter. -- The ColorQube 9200 Series is helping businesses in Europe reduce their color printing costs, including Capespan (U.K.), a leading fresh produce company that installed two ColorQube 9200 MFPs at its headquarters earlier this year. The MFPs cut the cost of color pages by up to 62 percent compared to traditional color lasers, without compromising print quality, saving the company
Topic

Toshiba e455 Series Meditech Certified May 2010

SalesServiceGuy ·
Toshiba is now both Meditech and Cerner certified. This helps a lot in Health Care quotes.
Topic

CBS Follows Up on Copier Security Investigation

Guest ·
Printer Industry Called to Action – CBS Follows Up on Copier Security Investigation By: Guest Blogger on: May 18, 2010 in: Office Printing Share– Submitted by Larry Kovnat, product security manager, Xerox Corporation Yesterday, the CBS Evening News aired a follow up story to its April 19 segment discussing copier security, further spotlighting a topic that has been a Xerox focus for many, many years: how to keep data safe on our customers’ printers and MFPs. Information security is priority
Topic

Equitrac Named a Xerox Alliance Partner of the Year

Guest ·
PLANTATION, FL, May 18, 2010 Equitrac Corporation, a global provider of award-winning intelligent print management and cost recovery solutions, was named a 2009 Alliance Partner of the Year by Xerox Corporation's Global Business Group for its continued contribution to Xerox, its customers and the printing industry. The award was recently presented at Xerox's annual business partner conference. Xerox's Global Business Group, responsible for managing the Xerox business partner portfolio of
Topic

Ricoh Americas Corporation and IKON Office Solutions Recognized for Leadership in Man

Guest ·
and IKON are proud of this industry recognition as a leader in delivering managed print services. Our proven expertise, unique management tools, and commitment to change management allow us to remain at the forefront of the MPS market and set ourselves apart from the competition," said Mark Boelhouwer, Vice President Ricoh U.S. Strategic Marketing, Ricoh Americas Corporation. About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of
Topic

Xerox brings colour at low cost to multifunction market

Guest ·
Bytes Document Solutions, the distributor of Xerox to 27 African countries, has announced the local availability of the Phaser 6121, a compact, low-cost, colour multifunction printer (MFP). Xerox has brought new flexibility to the entry-level MFP market, with a choice of three configurations to precisely meet user needs. The Xerox MFP desktop enables home offices and small workgroups to affordably consolidate their office equipment into one compact, space-saving device that prints, copies
Reply

Re: Identity Thieves Can Hit the Jackpot with Digital Copiers

JasonR ·
Interesting, but still overstating the value. As an identity thief (hypothetically), I'd be an idiot to spend a "few hundred bucks" on a copier hard drive on the off chance that someone may have once copied something with their credit card info on it. Even if you did once copy that, the chances I'll be able to recover that data (both the Ricoh and Canon copiers delete immediately after use and those areas are marked as reusable) after thousands of other documents may have overwritten it is
Topic

First European Installation of KODAK PROSPER 1000 Press for SAGIM in France

Guest ·
BIRMINGHAM, UK, May 20 — French print service provider, SAGIM, is set to become the first printer in Europe to install the new KODAK PROSPER 1000 Press. The Courtry-based company near Paris specializes in the creation of monochrome books with color cover overlays, and will use the KODAK Press to enhance its short-run printing capacity. SAGIM counts large French book publishers among its customer base, including Flammarion, Dunod, Grasset, PUF, Seuil and Odile Jacob, to name a few. The KODAK
Topic

CANON U.S.A. BRINGS A COMPACT, MOBILE IMAGE CAPTURE SOLUTION TO MAC USERS

Guest ·
The Stylish imageFORMULA P-150M Provides Enhanced Functionality and Ease-of-use to Mac-Based Environments LAKE SUCCESS, N.Y., May 19, 2010 – Canon U.S.A., Inc., a leader in digital document management and image capture solutions, today addressed the growing need for on-the-go image capture solutions among Mac users with the introduction of the imageFORMULA P-150M "Scan-tini" personal scanner. Utilizing the same precision technology and compact footprint in the original P-150 scanner, the new
Topic

Xerox Board Elects Werner and Carone Vice Presidents of Corporation

Guest ·
.xerox.com/investor . Note: For open commentary, industry perspectives and views from events visit http://www.facebook.com/xeroxcorp, http://twitter.com/xeroxcorp, http://twitter.com/xeroxevents, http://www.xerox.com/blogs or http://www.xerox.com/podcasts . Xerox(R) and the sphere of connectivity design are trademarks of Xerox Corporation in the United States and/or other countries.
Topic

Xerox announces new enhancements to iGen4 press

Guest ·
Xerox (Rochester, NY) has added new product enhancements and a customization program to its Xerox iGen4 press. The features extend the range of print jobs that generate new business opportunities and profits for print providers. Xerox will showcase these new features at Ipex 2010. New features include: Expanded connectivity with Heidelberg Prinect Print Shop Workflow for hybrid jobs that incorporate digital and offset pages. Xerox will demonstrate how its FreeFlow Digital Workflow Collection
Topic

At the end of term, who pays to ship the copier back to the leasing company?

SalesServiceGuy ·
Most sales reps do not fully explain to the customer, their end of term lease obligations. It is the customer's obligation and expense to return the equipment to the leasing company. Most dealers will take care of this expense, if they flip one of their own copiers into a new copier. Many dealers will not take care of this expense if a competitor flips one of their machines. Many competitive sales reps will not bring up the topic hoping the incumbent dealer will take care of the removal
Topic

4 MFP's In Oklahoma 6/16/10

Guest ·
Affairs is exercising the FAR Clause 52.216-27 "Single or Multiple Awards and Contingent upon availability of funds for next fiscal year, FAR Clause 52.232-119. 1st) Copier will be delivered to RIS/High School Bldg 225, Room 108: Comparable to Savin 9090 Digital Imaging System (copying, printing, scanning, finishing) features include speed of 90 copies per minute, first copy time 3.3 seconds, automatic duplexing, user code capability, standard with 150 sheets automatic reversing document feeder with
Topic

The "pRINTERnET" The future of Newspapers?

Guest ·
Océ Technology Propels Continued Growth of World’s First Individualized Newspaper Patented Océ Automated Book Production technology enables colorful customized printing for unique “niiu” newspaper Trumbull, CT -- May 17, 2010 – Océ, an international leader in digital document management and delivery, announced today that the Océ JetStreamâ 2200 system and patented Océ PRISMAâ workflow technology have helped “niiu”, the world’s first individualized newspaper, achieve steady growth through new
Topic

New Ricoh 6501C

Guest ·
This is more of a technical question in reference to the fuser unit on this device. 1. Is Ricoh still using a dual roller system in the fuser? Such as upper and lower rollers 2. Can these rollers be purchased as needed or is an entire fuser unit now the norm? Thanx Art
Topic

Congress to get involved with Copier Hard Drives

Guest ·
I've seen bits and pieces that Congress may get involved with some type of legislation with hard drives and office equipment, is this true? If so, shouldn't it extend to every product with a Hard Drive?Art
Topic

Need Help Against Konica

Rdm2317 ·
Just wanted to see if anyone has any information to help me out against a Konica dealer. They are proposing two Bizhub C650, and three Bizhub 501. Anyone have any price support or any information would be greatly appreciated. Need info asap please. Thanks
Topic

Memjet Printers are Here (Sort of)

Guest ·
prototype printers. The promise was that Memjet printers could print letter-size output at 60 pages per minute, or one page per second, and 1,600-by-1,600 dots per inch, with printers that were supposed to be available in 2008 for $200 to $300. Really. After 2008 came and went without a Memjet printer, and then 2009 did the same, you might have been forgiven for deciding that Memjet printers were just vaporware that you'd never see in real life. So for all the skeptics out there, this announcement's
Topic

Some Copiers Store Personal Information

Guest ·
leases thousands of copiers to local businesses. Owner J.P. King says, "we've got calls from the hospitals, the college has started to worry about it." That is why since this problem came to light, King wipes the hard drive of each copier clean of personal information. But he says there is only one foolproof plan. King says, "take the hard drive out at the end of the life of the machine and smash it. Or I'll hand it to them and they can do whatever they want to." http://www.newschannel10.com/G
Reply

Re: Best description of RBS

txeagle24 ·
Here are a few that I have heard in the field: --(Dealer Name) is one of our customers. --Lanier (or Savin) products are made with lower quality parts than the Ricoh product that you get from RBS I think there are probably a few more that just aren't coming to mind right now.
Topic

Best description of RBS

Larry Levine ·
It would be great to hear the feedback from you all regarding how RBS salespeople position themsleves within an account. Do they say they are Ricoh direct? My gut tells me this is vague. looking for some interesting comments.
Topic

Rochester Software Associates Named

Guest ·
Rochester Software Associates Named Xerox Overall Software Partner of the Year Rochester, NY, May 19, 2010 - For the second consecutive year, Rochester Software Associates, Inc. a provider of production print workflow software solutions has been named 2009 Overall Software Partner of the Year by Xerox Corporation. The award was recently presented at Xerox's annual business partner conference. Xerox's Global Business Group, responsible for managing the Xerox business partner portfolio of
Topic

AUXILIO, Inc. Appoints New Executive Vice President of Operations

Guest ·
. is the pioneer of managed print services for the health care industry, working exclusively with hospitals and hospital systems throughout the United States. We are vendor independent and provide intelligent solutions, a risk free program and guaranteed savings. AUXILIO assumes all costs related to print business environments through customized streamlined and seamless integration of services at predictable fixed rates that are unmatched in the industry. In collaboration, we work in partnership
Topic

IKON Class Action Lawsuit

Guest ·
IKON Class Action Lawsuit Does your business lease copiers from IKON Office Solutions? Did your lease require you to enter into an Image Management Agreement with GE Capital Information Technology Solutions, Inc.d/b/a IKON Financial Services? If so, IKON may be overcharging you for your copier services. If you or your business entered into one of these leases with IKON, our IKON class action lawsuit lawyers want to hear from you today. You may be eligible for compensation if your Minimum
Topic

Lexmark acquiring software company

Guest ·
Lexmark International announced Friday that it will acquire a Kansas company that specializes in helping companies manage information. The $280 million purchase of Perceptive Software gives Lexmark a broader range of services to sell in addition to its printers and services business, in which it manages printing for companies. Perceptive Software does what is called “enterprise content management.” As Lexmark business software executive Glenn Hudson explained, think of a process like travel
Reply

Re: MFP Refurbishing & Recycling

SalesServiceGuy ·
In Nova Scotia, Canada we are no longer allowed to dispose of copiers by taking them to the landfill. We must pay a local moving company $30.00 per hour (or send our tech to their premises) to disassemble the copier into it glass, metal, plastic & electronic components. These components are then placed in different bins for recycling. It can take approx two hours. The tech does not have to be delicate in the disassembly so wire cutters, crowbars and sledge hammers are now part of our tool kit
Member

mschupp

Reply

Re: Best description of RBS

Guest ·
In NJ they position themselves as Direct, plus it's been stated (not by me) but from customer in the field that why would they want to buy from a dealer when they can buy direct from Ricoh.
Reply

Re: Ricoh closing Irving, TX office

GMAN ·
part of Ricoh Co. Ltd., a $22 billion global digital office solutions provider based in Tokyo. http://www.bizjournals.com/phi...10/05/17/daily6.html
Reply

Re: Need Help Against Konica

GIntel ·
In the public sector I see the 501 selling for an average of $4,811 without options. It has a $12,300 MSRP. In contracts with monthly commitments it generally carries a CPC of around $0.0085, but can range from $0.007 to $0.012. In agreements with committed MPVs above 10k, CPCs average $0.0066 - but that includes very high commitments as well. The bizhub C650 has been discontinued since February 09, so who knows how low they can offer this one. In the public sector the C650 sells for an average
Topic

End of Life

David Broaden ·
I am looking for published end of life information for Ricoh models. Specifically 2090 and 2105. I have heard it rumored to be between 10-12 million. However, Ricoh is giving the standard response of Monthly Duty Cycle x 60 months. I think i have seen this published, but cant find it. Can anyone help?
Topic

REQUEST FOR COMPETITIVE PROPOSALS

Guest ·
results, can be found at NICTD.com. (Go to Info, then Purchasing) Competitive Proposals shall be submitted in a sealed opaque envelope clearly marked: “MFP-Copier”. All competitive proposals are to be submitted within an outer envelope. Proposals shall be submitted on forms contained in the proposal package. Competitive proposals are to be submitted in triplicate. Competitive proposals shall be received at: Northern Indiana Commuter Transportation District Attention: Purchasing Manager 33 East U
Topic

fuser MP C6501

Guest ·
Could someone email me the parts blowup on the fuser for the new Ricoh MPC 6501. art@p4photel.com Thanx!!
Topic

Copy machine bid

Guest ·
Copy machine bid The board accepted a bid from Ricoh Business Solutions to lease copy machines to the district. Plymouth will be returning the Cascade machine and replacing five others. The lease, which will cost $17,427 for the 2010-11 school year, is $3,000 less than the current year’s lease. Ricoh’s bid, the second-lowest of seven received, is in line with state of Wisconsin contracted prices. Ricoh provides for local repair service providers and received good recommendations from
Reply

Re: What will come of this?

M138 ·
but how much of that is "me too" to protect the base from xerox or someone else offering those solutions... the document solutions might keep the fox out of the hen house for a while. Consider that one of their core beliefs is that business is conducted through documents, so they have an array of document solutions - where IT companies think in terms of managing data not documents. From a resource perspective, imagine how cumbersome erp software would be if it was document driven rather than
Reply

Re: KM Promo

merlin ·
This is just another marketing sales tool. What there are not showing is the buyout at the lease end. It is always a FMV. KM is using there own leasing arm. If you use a lease factor of .0278 this will show you a 0% interest. We have in state government accounts, what is call a deferred payment lease. This is the state price divided by 36 months. 0 interest, 0 down, 0 buyout at the lease end. But the sell price is fixed.
Reply

Re: MFP Refurbishing & Recycling

txeagle24 ·
When we have a client that asks us to dispose of a printer/MFP, I know we have our delivery driver pick up the device to properly dispose of it, but I have no idea what happens from there.
Reply

Re: CBS Follows Up on Copier Security Investigation

JasonR ·
Worth noting... The MOST popular video on CBSnews.com is not the BP oil disaster or the Icelandic volcano, it's the copier security video.

This Week in the Copier Industry 5 Years Ago for the Third Week of May 2015

Saturday morning here in Jersey.  Looks like it's going to be a nice day while the we are still in lock down. I'm seeing more cars than every on the highway leading to Sandy Hook, thus the order of stay home is not being heeded by the regular people of NJ.  Which is a good thing because people need to be living their lives as they want and not by what the government mandates.

Enjoy our marvelous threads from five years ago this week!

This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of May 2005

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Topic by Guest Newswire, 2005-05-18 - eCopy ShareScan OP will be available in June 2005. Supported document capture platforms include Canon , HP, Oc, Ricoh , Sharp , and Toshiba digital copiers and Fujitsu scanners. eCopy ShareScan OP allows companies to use digital Ricoh/Savin PCU's 5/16/05 2:45 PM Topic by Guest Does anyone know if used pcu's are being bought for recycling? Xerox 6060Doc 5/16/05 8:27 PM Topic by Guest Xerox 6060Doc w/CREO RIP Scanner $120,000 cpc w/20K min .092 Canon iR
Topic

Canon U.S.A. Enhances imageCLASS Printonomics® Managed Print Services Program Through Strategic Collaboration

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MELVILLE, N.Y., May 21, 2015 (BUSINESS WIRE) -- Canon U.S.A., Inc., a leader in digital imaging solutions, today announced enhancements to its imageCLASS Printonomics® , a managed print services (MPS) program. Through the Company’s new collaboration with PrintFleet LINK™, a managed print software and solutions program, and wholesale distributor Supplies Network, participating Canon imageCLASS resellers can quickly subscribe to new value-add services that can help streamline ordering processes
Topic

RICOH UNVEILS BRIGHTER, SHARPER LINE OF PROJECTORS FOR BUSINESS AND EDUCATION

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technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2015, Ricoh Group had worldwide sales of 2,231 billion yen (approx. 18.5 billion USD). The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award
Topic

What Really Happened with Print: History Lessons for 3D Printing Equipment Manufacturers

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industry back in its hayday.” At first I was elated to read that others are starting to see the pattern. History is repeating itself. But after finishing the article, I feel Mr. Twiggs has really missed the lesson history is trying to teach. First, big companies didn’t start by outsourcing print and then eventually purchase machines themselves. Selling “big iron” at Xerox was a two-pronged approach. While some of us were selling to commercial printers, there was a much bigger team selling to
Topic

Canon extends office print portfolio with 4 new devices

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Canon's imageRunner C1335iF Canon extends office print portfolio with 4 new devices DUBAI, 13 hours, 59 minutes ago Canon Middle East, a leader in imaging solutions, has extended its print portfolio with the addition of four compact and feature rich A4 colour multi-functional devices (MFDs). The new devices are the imageRunner C1225, imageRunner C1225iF, imageRunner C1325iF and imageRunner C1335iF, said a statement. The devices are packed with features and provide businesses with great
Topic

Need Help withKonicaMinolta & Xerox Pricing

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Can anyone send me dealer price list for KonicaMinolta Xerox systems please? I could also use Toshiba, Lexmark (BTA), and Samsung.You can email it to me arthurkpost@gmail.com
Topic

DEX Imaging Acquires Mid-South Digital

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Arkansas and Mississippi. Mid South is the first of several acquisitions slated for 2015 that will increase DEX Imaging's annual revenues beyond $200 million. DEX was founded in 2002, and sells and services Canon, Konica Minolta, HP and Kyocera copiers and printers, along with a myriad of ancillary software solutions. About the Law Office of Mike Dudek ( www.mikedudeklaw.com ) Mike Dudek provides customized legal services on mergers acquisitions and other complex business transactions. Dudek is a
Topic

Canon U.S.A. Answers Customer Demand for a Compact and Cost-Effective Color Multifunction System

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MELVILLE, N.Y., May 19, 2015 (BUSINESS WIRE) -- Canon U.S.A., Inc., a leader in digital imaging solutions, todayintroduced the imageRUNNER ADVANCE C3300 multifunction systems. Designedfor low-volume workgroups demanding versatility in a compact space, thenew models provide an affordable multifunction printing option forbusinesses seeking a reliable color device with a small footprint. Ideal for government, healthcare, education, legal and business offices where space is at a premium, the
Topic

Canon Unveils New Compact Binoculars Featuring Improved Image Stabilization and Reduced Power Consumption

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, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean (excluding Mexico) markets. With approximately $31 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2014‡ and is one of Fortune Magazine's World's Most Admired Companies in 2015. In 2014, Canon U.S.A. has received the PCMag.com Readers' Choice Award for Service and Reliability in the digital camera and printer categories for the
Topic

District looks to cut copier, printer paper costs

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for printers and copiers are being examined along with the use of the machines. "We're going to consolidate the number of printers and copiers in the district," Deitsch said. "Reducing the number of machines will also help us take a more prescriptive use toward paper usage." A recommendation about printer and copier contracts could come to the board soon, Deitsch said. "We'll work to really change the way we do education," he said. The board of education currently uses an electronic document
Topic

Need help with Sharp MX503N

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Is there a pcl5 print driver available for this system, if so can you point me to a link?
Topic

Canon Announces imageFORMULA DR-C240 Office Document Scanner

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MELVILLE, N.Y., May 19, 2015 (BUSINESS WIRE) -- Canon U.S.A., Inc., a leader in digital imaging solutions, today introduced the imageFORMULA DR-C240 office document scanner, a dynamic new document scanner designed to support the image capture of different-sized documents, including passports. With its ability to easily scan and extract text from documents, this model is ideal for businesses seeking to facilitate check-in and identity verification within various markets including government
Topic

Sharp To Showcase Information Management Solutions At DocuWorld Annual Conference

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of information management. DocuWare, a long-standing Sharp Partner Program Member, is a global leader in Document Management solutions with more than 100,000 users in 72 countries. DocuWare's Document Management Software is fully integrated with all Sharp OSA-enabled MFPs. Featured at DocuWorld will be the Sharp MX-C301W Desktop Workgroup MFP. It provides powerful functionality in a compact footprint, in addition to the peace of mind that comes from one of the most comprehensive MFP network and
Topic

Sharp Knockouts against Ricoh C4503

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i have recently lost a few deals to this product. Any suggestions on any knockout points I should be using against Ricoh with our SharpMX-5141?
Topic

Print Audit Proudly Announces Promotions for James Hills and David Thorne

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Print Audit Proudly Announces Promotions for James Hills and David Thorne May 21, 2015 Calgary, Alberta - May 21, 2015 - Print Audit® is proud to announce the promotions of James Hills to Vice President of Sales and David Thorne as Director of Channel Management. Both individuals have contributed to the strong growth of Print Audit in recent years and are now tasked with leading key areas of the company’s corporate sales initiatives. “Our mission is to help office equipment dealers to grow
Blog Post

How to Not Prospect for CEO's with Linkedin

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I'm on LinkedIn every day, how about you? Some days it's a few minutes and other days I could spenda few hours.For me prospected is not about how many phone callsI make in a day to people who don't want to talk to me, prospectingwith LinkedIn has turned me into beingmore of a detective, than a salesperson. Hey, just something else to add to the bucket list! I havea dual profile, one for the Prin4Pay Hotel where I'm listed as the CEO and the other for Stratix System. Every day I receive requests
Topic

sharp a market leader?

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Sharp, who has been taking a pretty nice beating over the last couple of months because of some pretty significant revenue issues has apparently been chugging right along in the copier and printer world. According to IDC , Sharp is the only vendor in their Hardcopy Peripheral Tracker that has had two straight years of unit growth. Furthermore, Sharp has been the fastest growing vendor over the last two years as well. The following slide is being shown at Sharp’s Road Show :
Member

Topic

Ricoh invents super-efficient power-producing rubber

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No, this is not an image of a delicious Fruit Roll-Up, it’s actually a unique new flexible material from Ricoh that can create electricity from pressure and vibration. Dubbed “Energy-Generating Rubber,” this piezoelectric mat combines the best features of existing ceramic and polymeric materials; high energy output and flexibility, respectively. In fact, this new rubber produces just as much power as ceramic does while surpassing the flexibility of polymeric materials, according to Ricoh
Topic

Swiss Federal Institute of Technology Zurich Invests in Multiple Stratasys 3D Printers to Stimulate Engineering Curriculum

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, but using high-quality, functional physical models ensures students are far more engaged." All of the work undertaken on ETH ZÜrich's arsenal of 3D printers is achieved using ivory ABS plus ® FDM material, a mechanically strong and stable thermoplastic which is ideal for functional prototyping. The ability of the uPrint SE Plus 3D Printer to print layer thicknesses of 0.330mm and 0.254mm provides the needed precision for students requiring accurate parts. Customization, automation and motivation
Topic

EFI Delivers New Innovations in Large-Format Inkjet with LED Imaging, Advanced Workflow Productivity and More at Fespa 2015

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gives printing companies with mid-level production needs the same advantages as higher production LED systems at a significantly lower cost. Thanks to the four color plus white inks that come standard and eight-level variable drop grayscale capability, the printer produces near-photographic image quality, saturated colors and smooth color gradations. The easy-to-operate, low-maintenance system prints on an extended range of flexible and rigid substrates. Its single-pass, multi-layer print
Topic

Sharp Agent Program

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I recently heard about Sharp recruiting Agents (Sharp Authorized Manufacturer Representatives) who would work basically like Xerox agents. Are you guys aware of this and if so, how long has this been around, and what do you think about it? Thanks, Jake
Topic

OKI going to enter wide format business?

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. OKI, in its Mid-term Business Plan 2016 announced on November 12, 2013, positions the high-value-added printer business domain it entered, as a major growth area. OKI Data Corporation earns a strong reputation for introducing highly reliable printers based on exclusive LED technologies with a high-resolution, compact design and the capability of printing on special-purpose media for professional markets including the print industry and the design industry. Meanwhile, SIIT is well-received
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Re: Need help with Sharp MX503N

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Hey Art, PCL5e/6 are standard on theMX-M503N, but optional on theMX-M503U. http://equipmybiz.com/pdfs_fil...63_M453_M503_bro.pdf Also, these were replaced by theMX-M565N series over a year ago. Hope this helps. - jake
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Re: Canon extends office print portfolio with 4 new devices

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Looks like the C250iF/C350iF!
File Premium

RFP 021-10 Toshiba Award Letter.pdf

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Re: Current Canon imagePress Pricing

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About this VP 135 line. Seems like the 8M yield drum is not listed on a lot of materials. Is that because it takes 5 years to use-up the first one? Also, does anyone have the Canon dealer cost for this line's drum unit? Thanks, Jake
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Out of market Sharp

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Looking for someone to sell us a New Sharp for resale. E-mail if interested greg.roesler@cesimaging.com
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Xerox IJP2000 Wide Format

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Can anyone give me some pricing info on this wide format unit. I had never heard of it until a prospect brought it up today.   Does anyone know anything about this unit?   Thanks in advance.
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Blank Pages when printing from browsers

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Recently we've had an increase of calls from clients printing from browsers and getting blank pages. This seems to be more common with Google Chrome browser but not entirely isolated to it. It seems when a website creates a PDF that is viewed in the browser there is a problem with Chrome's PDF plug in. Based on what I have read on the web you should be able to disable Chrome's plug in and enable Adobe's. Another work around is to download the PDF and print it from Reader. Is anyone else
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HP changing the rules for monitoring pages?

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Heard today something to the effect that HP is not using SNMP monitoring but it's own web service. Can anyone elaborate on that and what it might mean for MPS with HP printers MFP's?
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Re: Xerox IJP2000 Wide Format

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cite class="_Rm" www.irga.com/irga-interview%3A- xerox -returns-to-wide-format-market//cite Cached Similar Jul 1, 2013 - Xerox returned to the large-format printer market this month with the introduction of the IJP 2000 . In order to learn more ... the new printer cost? Rummel: The U.S. list price is $143,000, and that includes the stacker and the RIP.
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Re: sharp a market leader?

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I have to admit that despite the financial troubles of the company, Sharp has put out some very strong products in most product segments over the last few years. The copier division is probably the shining star in the company.
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MPSCertified.com Helps OEMs Benchmark and Improve Auto Toner Fulfillment

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report supply information such as toner levels. “Saving customers the hassle of manually ordering toner whenever their machines run out of it is one of the most important components of a Managed Print Services program,” stated West McDonald, Vice President of Business Development for Print Audit. “Unfortunately living up to this part of the agreement is challenging for MPS providers due to variations in how different models of printers report their toner levels.” MPSCertified.com is designed to
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TAVCO Customers Standardize Scanning with Contex Wide Format Scanners in Oil, Gas Industry

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flexible, the scanners are available up to 54-inches wide, and can be networked to printers for scan-to-copy or scan-to-print capabilities. Contex scanners come equipped with Nextimage software, which boasts several market-exclusive features including real-time image adjustments to avoid rescanning, individual logins to track scans and copies per account, batch mode scanning for high volume jobs, and auto file-naming templates for easy indexing, among other features.
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All Covered Bolsters Help Desk Capabilities with new Acquisition

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RAMSEY, N.J., May 21, 2015 (GLOBE NEWSWIRE) -- All Covered, the IT Services division of Konica Minolta Business Solutions USA, and one of the nation's top ranked IT Services companies, has acquired the assets of America's Remote Help Desk (ARHD) of Eldersburg, MD. The acquisition will greatly increase the scope of All Covered's help desk support services. "Welcoming the ARHD clients and team to the Konica Minolta family is a huge gain for us," says Todd Croteau, president of the All Covered IT
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Re: Sharp Knockouts against Ricoh C4503

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Thanks for the reply. The Ricoh machine not being able to preview prior to copy and fax is a huge advantage for the Sharp machines. During a demo it is very impressive to the customer to show them how they can see their documents scroll across the user interface when you press the preview icon. You also can delete pages, move pages, turn pages right side up with your finger. This can all be done before you copy, scan or fax. The paper path is an advantage for Sharp because the Ricoh paper path
Member

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Re: Print Audit Proudly Announces Promotions for James Hills and David Thorne

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Hill! You da man!! Congrats!
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Re: Current Canon imagePress Pricing

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Are you talking about the DP series? There is no VP 135.
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Re: Current Canon imagePress Pricing

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Right, the VarioPrint DP line... Thanks NC_ACC
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Re: Current Canon imagePress Pricing

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Drum Unit Assembly $2174.67 BTW, we have 3 units with well over 8M with no drum replacement to date.
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Re: Current Canon imagePress Pricing

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Makes sense, these systems are awesome. To confirm, this is the dealer wholesale price? Thanks again, Jake
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Re: Current Canon imagePress Pricing

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Yes.
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Re: Blank Pages when printing from browsers

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OK, I created the documentation. Please feel free to use it.
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Re: Blank Pages when printing from browsers

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I have the same issue if I need to print from my gmail account. Ty for posting that information!
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Re: sharp a market leader?

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fasted growing because they are dumping systems and putting on direct sales agents along with adding any dealer that applies

COVID19 "Remote Working" Day Forty-Four of Sales

It's 10:36PM on a warm night in New Jersey.  Finally we have a day in the low eighties and there was no wind that blew in from the ocean.   When that wind comes off the water we can be anywhere from 10-20 degrees cooler from inland parts of Jersey.  There's also a chance that a week from today we just may be feeling the effects of a tropical storm that is suppose to move up the coast.  If this storm becomes a tropical depression that stormed will be dubbed Arthur.  What a great way to start off the Memorial Day weekend!

Today was all about prospecting there were no orders to process and nothing was hot.  My plan was to make additional touches to my opportunity list, send a few inmails from Linkedin, make some phone calls, and send emails from my CRM.

One opportunity that I was tracking for a potential order in 3rd quarter needed some attention today.  I can't get into details because of the local competition that reads my blogs.  End result is that I had to put in a couple of hours today to give me the best opportunity to win.  Winning is a funny thing, we all like to win, however how much fun would it be if we always win? I'm thinking it wouldn't be that much fun and we'd never get better at what we do because we would never be able to experience losing.  Losing is a part of winning.  Losing builds character, losing makes us more determined to win, we then make the extra effort to make ourselves better.   None of us like to lose but we all understand that losing is part of the game.

Maybe 15 calls today along with a half a dozen emails and maybe another dozen or so emails from my CRM.  I also took the time to catch my CRM up to date and make a plan for next week. It was the who's who of who I wanted to call that gave me the best shot of reaching my goal for the month. 

Yesterday I made mention of my handwritten list of things to do. That list consists of my daily goals, those are the tasks I want to accomplish day in and day out.  Setting small goals daily helps you get to the larger goal. No goals for every day means you're probably not going to cut it in sales.

It seems Fridays with COVID19 is putting a strain on everyone. I've noticed the incoming emails from clients and phone calls have taken a serious dive on Fridays.  I understand because by the end of the week and I'm shot also, mentally drained just from the stress of trying to have conversations.  I get it!

Yesterday I made a call to one of my clients that was on my opportunity list.  They've been closed for the better part of 10 weeks now.  Luckily I have that clients cell phone number and since it was about three weeks since we last spoke I figured it was time to reach out.  While calling I had the message on my cell that read "can I call you back" text.  Thus I rolled that call for today and made that call somewhere around 2PM or so.  We were able to speak and in 30 seconds or so my slump was over!  They gave me the verbal for a  $12k order and I'm going to be on-site at their location on Monday afternoon.  Wow, not a bad way to end the week.  Of course this order will count for next week and didn't increase by numbers this week.

By late Monday I should be at $182K for the month with 5 days (20%) of the month left.  Now I'm down to $18K and I have no clue where that's going to come from.  Should prove to be a very interesting time going into Memorial Day Weekend.

Everyone have a great weekend!

-=Good Selling=-

COVID19 "Remote Working" Day Forty-Three of Sales

This is the first night since I started writing this blog series that I wasn't sure what I was going to write about.  After 43 days of writing how much more can you cover or how much more content can you provide for other peeps with help they might need.

Tonight I'd like to cover a few things I've been doing everyday other than taking the occasional break and lunch.

Many weeks ago I learned that I can't work with the TV on in my office. It's too distracting especially when I have the news on all day.  Plus the fact that most of the news is bad news and I can't function with bad news.  Yup, there's stuff that will bring me down also.

What I Do Every Day

  • Update my list of things to do. It's constant list and it never ends, learned many years ago that I can't remember everything
  • Prospecting, whether it's a lot or a little I'm prospecting everyday.  It's more emails, and inmails (linkedin) and not us much phone work.  Once I find that there's an opportunity that leads to the phone call.
  • Review my hand written opportunity list for the month.  Every time I make a touch on that opportunity I'll put a check mark next to the business name.  Seven touches is the goal, however with COVID19 it's taking many more touches to get to the order
  • Search and offer up connections on Linkedin and send those inmails.
  • Post content, share content, like content and make comments on threads from companies I follow
  • Google search for motivational quotes and write it on my white board in my office
  • Always thinking about good content to post on my blog or an article on Linkedin (doing more of this lately)
  • Increase the amount people I'm connected with on social media (facebook, Linkedin, Twitter and Alignable)

Just a moment on Alignable,  it's something new for me and I'm on it everyday for a few minutes.  I do find it interesting because the site will suggest connections  for you.  In addition you don't have to belong to groups in order to  get alerted for new threads in your geographical area.  Kinda liking that part right now.

Moving to today I've declared that I'm back in a slump, nothing hot and few clients that are lukewarm at best.  The only way to break out of that slump is to keep getting up to the plate.  Of course that plate is prospecting.  There's nothing that will drain your emotions more than a day of prospecting.  Ending the day with not creating an opportunity or an appointment and you feel like crap.

Nothing much went on today.  Two meetings, one was internal and the other was a review.  Emailing, inmailing and phone calls produced nothing.

I've got 8 clients/prospects I need to reach tomorrow and the rest of the day is prospecting with one late appointment at 4PM.

With that it's now 10:19PM and it's time to check my google alerts.

-=Good Selling=-

3 THINGS Your Dealership Needs To Do To Recover From the Pandemic

The Global Pandemic has hit the Imaging Industry hard. We are not alone though. All businesses are experiencing extreme hardship, and that should make us feel better about that, correct? I agree; me neither!

This Global Pandemic is a first time for everyone. No one had a playbook on how to do business in a post pandemic world, however, here are three things your dealership can do to get things started on the road to recovery:

Reduce your inventory

Inventory is money. Converting that inventory to cash is money that you can put back to work in your business versus borrowing it from a bank. I talk with many dealers across the country, and I am surprised when I hear from some dealerships the level of supplies inventory they keep on average. From some dealers I hear that they keep an inventory level as high as three months; this is way too much!

It doesn’t take three months for your vendor to deliver it, so it doesn’t make sense to tie up your cash resources in that extra inventory. Maybe on some items for current machines you are selling where big placements would spike activity, however, outside of that, you should look to carry a maximum of one month of inventory.

Look at the bottom 10-20% of supplies and parts you sell, and look at the inventory value. Any excess inventory you should get rid of immediately.

How can you move this? Many dealers belong to industry peer groups. Leverage your group by communicating with dealers that sell similar brands you do. On inventory for equipment that has been discontinued for a while, you can communicate amongst your peers and each dealer share a list of inventory they have in this category that they are willing to take offers from any interested dealers. This type of inventory will eventually depreciate to $0.00, so you should be open minded to reasonable offers.

You will get more value from items that are more current, and you can work with your group providing a list of the items you have surplus inventory. Every dealer in the group will agree that when they need those items, they will check with the group first to see if they can make any purchase from their dealer network before turning to the manufacturer. In one month, your dealership (and your peers) would take a significant step in reducing your inventory towards an ideal level, and conserve cash.

Watch this helpful 7 minute video on inventory management



Be an Experimenter

You ever notice those times when ideas are suggested for change, that our minds immediately go to how that can’t work?

Something we are seeing talked about in the industry that is hotly debated is a flat rate billing program. Think about some of these services we all use: cable, cell phone, managed services; all flat rate subscription for cost certainty. Is it any surprise when it comes to print those customers would ask if they could buy it the same way?

30+ years ago, a new form of billing was introduced to the industry called Cost Per Copy (CPC). Pundits said it was doomed to fail, and today it is the standard way business is done. But at the beginning, this was very scary. 30+ years ago, the amount of data available was a sliver of what it is today, and it is simpler to construct a flat rate billing program with data available now.

Change is scary. I don’t recommend a scary big risk jumping off the high dive; I do recommend experimenting with minimal risk.

Use this down time from the pandemic to ask your team about a flat rate program:



  • What type of customers are a fit?
  • What new opportunities are available with a flat rate program?
  • What model devices would work with a flat rate program?


Find a client or two that looks like a fit, and experiment with it. See what you learn. Make adjustments to improve it. The outcome you want to hear for the rest of 2020: we know who and where a flat rate program works; we’re prepared. If a customer asks us for a flat rate option, we are ready to present it.

When we suggest radical change our instinct is to resist and justify how it won’t work. When we experiment, we take smaller risks, see the possibilities, and believe there are alternatives. Then we implement actions that make a difference. So be an experimenter, and leverage your peer groups to reduce your inventory.

Check out these interesting flat rate billing articles from the April 2020 issue of ENX magazine:

State of the Industry From Bundling to Flat-Rate Billing: Making XaaS Work for Dealers, End-Users by Erik Cagle

XaaS and IT X Marks the Spot: Everything-as-a-Service Gaining Steam as a Way of Doing Business by Greg VanDeWalker

iDaaS and Print Device as a Service: The Hows and Whys of Flat-Rate Billing by Wes McArtor

Case Study Meter-less Billing: Marco Finds Success in Embracing Device- and Seat-Based Models by Erik Cagle

Make the Choice

It’s easy to feel paralyzed by the disruption caused by COVID-19. You know those times when you’re afraid to make a decision, because you are worried it, could be the wrong decision? Instead of choosing to make a decision, we do nothing and take a wait and see attitude. By the way, doing nothing, is making a choice.

I never believe that doing nothing is the best choice. When we choose a course of action that is the wrong one, we can make adjustments, and make a new decision, because we have learned what the right decision is. We can decide to do nothing, or we can decide to take actions to navigate through this difficult challenge, and come out through this better than we were before. That is hard work, however it is possible.

Watch this video from John O’Leary on making difficult choices to navigate through adversity (6 min.)

You have what it takes to recover from this pandemic. You’ll leverage the help and support of your peers to reduce your inventory, and put more cash to work in your dealership. You’re an experimenter, where you risk experimenting new ideas, seeing the possibilities, and understanding how other alternatives can grow your business. You’re a leader that knows better days are in front of you, and you will make the difficult choices to navigate through this storm, and become a better version of your dealership than it was yesterday.

Polek & Polek has helped hundreds of dealers get through and recover from some of the most difficult economic storms over the past five decades, and we can help your dealership through this one. Schedule a call with us, and we can show you how we are helping other dealers.

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