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This Week in the Copier Industry 5 Years Ago for the Second Week of June 2015

Friday in New Jersey around 7AM.  Overcast, damp and humid weather at the shore today.  Of course today is the last day of the week.  Should I ask what type of day is it today?  What would be your answer?

It's a great day to sell something!

Enjoy these wonderful timed threads from 5 years ago this week!

Print4Pay Hotel Enjoys a Day @ Ethos Technologies

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and asked if I was willing to travel to Ethos Technologies to meet with their sales people to share my knowledge of 35 years in the copier industry. After a few teleconferences I had mapped out a presentation that covered these talk tracks: My background in the industry and how I got to where I am today How A4 Devices will Affect Our Sales Commissions The Three D's of Selling How to Add More Selling Days to your Year 10 Tips to Keep Your Pipeline Full Five Ways to Reach the Decision Maker How I
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Canon launches compact document solutions

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removes the administrative and management burden of print and streamline document workflows to reduce the total cost of print. This allows our customers to save valuable time to focus on business priorities.” Streamline document handling and printing The new imageRUNNER 1435i and 1435iF combine the core functionality of print, copy, scan, send and fax in a single compact and robust device which can easily handle peak workloads of up to 60 000 pages a month with speeds of 35ppm. To optimise workflows
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Re: Print4Pay Hotel Enjoys a Day @ Ethos Technologies

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Art, I have also been in the industry for many years…Jan. 1983. Working on Savin Liquid Toner machines. It would be interesting to see the presentation that you have put together to compare the information that you put together here with what goes on in my world in Illinois. Jeff
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New Canon imageRUNNER ADVANCE A3 Series Helps Workgroups Win with Vivid Colours and Ease of Use

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SINGAPORE, June 8, 2015 - (ACN Newswire) - Canon, the global leader in photographic and digital imaging solutions, today unveiled its latest imageRUNNER ADVANCE (iR-ADV) A3 colour series (iR-ADV C3320/C3325/C3330), an expansion of Canon's acclaimed iR-ADV line-up. The new series is designed to bring the benefits of vivid and vibrant colours, improved user friendliness, and enhanced productivity to help small and medium sized business workgroups better collaborate among themselves, and compete
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Re: Print4Pay Hotel Enjoys a Day @ Ethos Technologies

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Jeff: It's great staring out as techs right? As far as the presentation goes...., Global is going to have to shell out the shekels and then I can come to your place!!
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Serverless Xerox ConnectKey Solution offers Middle Eastern Businesses a seamless document capture experience on-the-go

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Xerox® ConnectKey® for DocuShare® v1.5 Create aler To help today’s busy workers securely and efficiently access information and incorporate hard copy content into document workflows – whether in the office, at home or onsite with a customer – Xerox (NYSE: XRX) has issued new versions of Xerox® ConnectKey® for DocuShare® v1.5 and ConnectKey for SharePoint v1.3. Like traditional software solutions, ConnectKey tools extend the capabilities of multifunction printers (MFPs) built on Xerox
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Print Audit® Adds Powerful Toner Consolidation Features to Facilities Manager Version 3.8.0

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Print Audit® Adds Powerful Toner Consolidation Features to Facilities Manager Version 3.8.0 June 15, 2015 Calgary, Alberta - June 15, 2015 - Print Audit®, the company that helps office equipment dealers grow their businesses, has added a wide variety of innovative new features to the latest version of its remote meter reading solution, Facilities Manager. Facilities Manager version 3.8.0 contains several new alerting, reporting and device management features. The most significant enhancements
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Top Am Law 200 Firms Choose Canon Business Process Services to Help Streamline Document Management and eDiscovery Processes

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and managed specialty staffing. Combining singular experience and process knowledge, Canon Business Process Services helps clients improve operational business performance while reducing costs and risks. Named a Global Outsourcing 100 Leader in 2015 by IAOP for the ninth year; the company is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at www.cbps.canon.com and follow us on Twitter @CanonBPO. All referenced product names, and other marks, are trademarks of their respective owners
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This June 2015 IDC study provides the worldwide and U.S. market share data for independent software vendors (ISVs) for the device and print management markets for the calendar year of 2014. "

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In 2014, independent software vendors in the device and print management market continued to grow and serve as important connectors for users who require device-agnostic software solutions. ISVs this year leveraged their technology to meet end-user demands for document solutions that help enable a more efficient, mobile, and cost-conscious work environment. Driving growth in the adoption of document solutions is the continued adoption of 3rd Platform technologies — which IDC defines as cloud
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Canon Scanners

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It seems more and more we are getting calls from customers who want scanners. Not that it is a problem but I am guessing more and more companies are going about digitizing and archiving documents on their own without buying true document management systems. We don't mind selling scanners we just need to do a better job or the software side for the Doc Mgt. Anyone else seeing this in their office?
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Study: Signs and Wide-Format Work Keep Growing as Profit Centers for Commercial Printers

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MELBOURNE, Fla.—June 12, 2015—The recently completed National Print Owners Association (NPOA) “2015-2016 Signs and Wide-format Pricing Study,” found that signs and wide-format are becoming increasingly important profit centers for small commercial printers. The study, which surveyed 230 printing firms, showed that sign and wide-format sales accounted for an average of 9.8 percent of total sales, with the top quartile of companies by sales boasting $417,000 in sign sales, or nearly $35,000 a
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Savin 2400WD

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We still have a few of these in the field...the old Plotbase software as I've explained to them in my opinion is beyond end of life. It should have been replaced by April 8th 2014 when Windows discontinued support for XP. However, some people just won't buy anything new until the old is totally dead. Anyway, recently my customer has been having problems printing some pages in their PDF documents. I believe it may be something with the way the image is rendered from Auto CAD. They are running
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Re: Phoning for the Right reason

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Originally Posted by Jason H: I learned from a good friend of mine who runs apretty large insurance company that they train their sales people to first ask if the prospect has a minute to talk. Canon teaches their reps the same thing. The training program was called "B.A.S.E. Selling" if I remember. Phones would be much more effective if prospects actually answered them!
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Smart Process Application Market 2015 - Global Forecasts to 2020 for the $43 Billion Market with EMC, OpenText, Appian, SAP, KANA, Lexmark, Salesforce.com & Kofax Dominating

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structured process and accelerated processing times to better manage and grow their business. The prominent solution developers in this domain are EMC Corporation, OpenText, Appian, SAP, KANA, Lexmark International, Salesforce.com, and Kofax. These players along with the others present in the market are expected to make a big impact in this rapidly growing marketplace in the next 5 years. Key Topics Covered: 1 Introduction 2 Research Methodology 3 Executive Summary 4 Premium Insights 5 Market
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Re: Letter to Mr. Jones about Sales Reps

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Did you ever send this letter and what happened?
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Re: Letter to Mr. Jones about Sales Reps

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sent the letter, zero response, typical
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Re: Ricoh CHAMPS Program

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We are using it for the Commercial Imaging. We just registered our first deal that will be about 50 or 60K revenue. If you have seen my many other posts about Ricoh Direct you know I despise everything about them. The Ricoh services team seems they could care less about copiers and since they are not RBS employees I feel a little bit better. One could argue that they can do what they want to do in regards to account information but I haven't heard of any of that yet. The imaging deal we
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is MPS the first line of defense from security threats?

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users before spitting out printed pages. Anyone can walk past the device and take sensitive documents that were meant for someone else. Device-level Hacks — many multifunction printer (MFP) configurations and parameters can be set right at the device, and without password protection. Device-level access can include commands for printing stored documents, routing print jobs to other machines or wiping custom settings to create confusion or downtime. Stored Secrets — business-class MFPs include a
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Seiko to transfer WF business to Oki

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Infotech Inc. (President: Satoshi Sakata, Head Office: Chiba-shi, Chiba; hereinafter “SIIT&rdquo , a subsidiary of SII, to OKI Data. Both companies will pursue negotiations based on the memorandum with a view to completing the business transfer by October 1st, 2015, by executing a definitive agreement. SIIT has been highly regarded in the sign and graphics and engineering markets for its high product development capability of wide format printers and strong sales force specialized in these target
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Phoning for the Right reason

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Phoning for the Right Reason Sunday, June 7, 2015 183 views 17 Likes 2 Comments Share on LinkedIn Share on Facebook Share on Google Plus Share on Twitter Many times I get pitched on the phone. No proper introduction, no explanation of what the call is about before engaging in a bucket load of spiel. No "How are you today?" or "This is what we do, would it be of interest"? My general reply... "How are sales going for you?" Despite all of the freely available information on and off- line to the
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Does your LinkedIn story resonate with the modern buyer?

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LinkedIn profile has numerous sections as well. How you create the sections is crucial to having your “LinkedIn Book” read from cover to cover. I enjoy sharing my LinkedIn stories. LinkedIn was my “game-changer” in the highly competitive copier world. I transform and coach copier sales professionals to grow their net new business by helping them tell their story and communicate on LinkedIn. My commitment is to help independent office technology dealers thrive in a changing marketplace.You can follow
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Re: Canon Scanners

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Absolutely. My biggest problem is there is no margin of profit since Canon sells them online. If you customer is using cloud storage like Box or Google check out ccScan. Simple software that makes their life easier.
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Re: Canon Scanners

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performing all the above tasks. That opens up a discussion of software to save time. ccScan, Docuware, laserfiche, and tons of other options. These software pieces are VERY profitable. They are also more complicated and the sales cycle is longer and more complex. But you know what they say..."evolve or die"
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Re: Canon Scanners

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There's no margins in scanners so why not sell them a refurbished A4 copier instead?
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Re: Canon Scanners

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Czech, I do agree for the most partbut we don't typically sell the low end scanners. Most of the Canon's we sell are the 70-120ppm scanners.
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Re: Phoning for the Right reason

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I agree. I get pitched all the time immediately before even hearing what they do or who they are with. I learned from a good friend of mine who runs apretty large insurance company that they train their sales people to first ask if the prospect has a minute to talk. If so then they move on to value statement etc. and if not then nothing you say at that time is going to be of interest to them. They will thenask when a good time to call back is since they are too busy at the current time. Seems
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Re: Epson MFP's

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Here are more pics of the Epson MFP's. I think there is a niche for this but I am not sure we will go down this road or not. We are looking at their large format as everyone and their brother carries Canon Wide Formatin our market now. The machine does have meters to write service contracts with it which is interesting to me for an ink machine.
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Re: Epson MFP's

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I've seen the black print quality and it's so so at best. Would be a good MPS device.
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Re: Epson MFP's

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Yeah the print quality is not great by any means. I think it fits a small office with a user or a couple users who haven't used anything but throw away machines before. Sweet spot is apparently 1k - 3k per month
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Re: Ricoh CHAMPS Program

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I haven't used Champs once, and will not since you need to register every account. I guess the only way I would use them is if our company could not supply the solution. My first account that I registered for Champs was denied, because it was a Ricoh account for copy machines, however the customer called us, not ricoh and needed to get a quote on replacing a non ricoh device. I say that's BS!
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Re: Ricoh CHAMPS Program

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Hey Jason- approx how many pages is your CHAMPS deal? We are also a CHAMPS dealer, and have engaged them for one (large) CI opportunity. Unfortunately, client felt the cost of having her documents scanned was too high. I now preface all initial engagements with a general cost per page range so the client has some idea of what it costs to do this. Interestingly, Canon has just announced a similar Imaging service but aimed solely on HealthCare.
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Top 5 reasons AEC Firms should use Wide Format Scanners

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documents into a digital format. That is why AEC firms should really take a serious look at wide format scanners . Wide scanners used to be something of a luxury for any company other than a print shop or document archive service. They were expensive, difficult to operate, and they often had connectivity issues. But, now, just about any size company can afford one, especially if all you need is to scan basic line drawings. Moreover, the workflow of these units has been greatly simplified. In fact
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10 Ways to Close Net New Business

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. Those with Premium Memberships will have unlimited access and those that don't have Premium Memberships will have to lengthen those crocodile arms and reach into your wallet or purse to read some pretty awesome ways to close net new business. -=Good Selling=-
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7 Freakish Tales From the IoT of the Bizarre!

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By West McDonald, Vice President of Business Development, Print Audit and Owner, FocusMPS The IoT (Internet of Things) has been getting a lot of press lately as more and more things find themselves getting connected. There are a lot of things you’d expect to be connected to the IoT such as printers, MFDs, thermostats (think Nest), smartphones and computers but there are also a host of bizarre and unusual items you wouldn’t expect. Print Audit has scoured the IoT and compiled this list of 7
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Not quite sure how your scanner software can improve your output?

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images really useful. In addition to many other changes, with Colortrac software you can easily: Remove stains or backgrounds which have become darker with age. Remove small marks All Colortrac software includes Scan Once technology, saving you time by allowing edits after the scan. - See more at: http://www.colortrac.com/choos...sthash.VkZNRpxU.dpuf
-=Good Selling=-

COVID19 "Remote Working" Day Fifty-Seven of Sales

Have you ever finished a day and everything was a blur?  Kind of how I felt after I clocked out about 6PM.  I never been a big drinker and I might indulge once a month but I will be ready to tie one on after we've emerged from these uncertain times.

Yesterday I made the first contact with an existing client via email to alert them to recent research that I completed about reducing their total annual costs. 

Those costs included the lease and the maintenance & supplies. The reply was "yes, we are interested in reducing our costs and when can we talk", my response was, "do you have time at 10:AM tomorrow?". The answer was yes and we scheduled that meeting.  In order to speed things up I sent an email close about 8:30AM.  That was another simple email that outlined the current spend plus the proposed spend. We connected at 10AM and by 10:20AM I had the verbal to move ahead with the upgrade. 

I was also informed on the call that my DM will be going to the office today and then again sometime next week. That meant to drop everything else develop the docs and email them asap.  By 11AM they had the docs via email and by 1:30PM I had the docs in hand.  Nice pick up for a $14K order.  Special thanx to my buddy Lou on this one.

Today was also the day when I had to get in all of my commission sheets for May.  After finishing those it was time to process the three orders, two of those were for the 2 A4 device orders and the other was the $14K order.

I wasn't able to secure the docs for the wide format order for the net new however we did email back and forth a few times during the day.  At 5PM I received a late email that alerted me to the finance option that they picked. Thus this will be the first order of business in the AM and I'm expecting to have those docs sometime tomorrow.

I did email my other two opportunities for this week and didn't receive any replies.  Thus two phone calls will go out early in the AM and hoping that leaves enough time to get those orders in tomorrow. 

The one thing I've noticed during these 57 days is that we're no longer measured by the month but more by the week.  The question then becomes is that a good thing or a bad thing?  In my eyes it's turned out to be a good thing for right now, in the long run I do question if I could burn out sometime in the near future.  But I have a plan and the plan is for a complete shut down for one week or longer during the Fourth of July celebration.  I will no be spending my time in New Jersey either I have the perfect place pick out in the Northern Neck of Virginia.

So the attitude now until the end of the quarter is to continue at full speed and see where it lands me.  When you're on a roll you don't stop you just keep pressing forward.

Thus tomorrow I'm hoping for three additional order one for $6K, one for $8k and one for $14K. There's a good chance they could all roll to next week but there's a good chance that I won't let that happen also.

-=Good Selling=-

COVID19 "Remote Working" Day Fifty-Six of Sales

Short blog tonight please 

Yay I was able to knock out about 30 calls today along with maybe 20 emails.  I was able to set two appointments and added zero opportunities today.

Earlier in the AM I received the docs for the two small A4 orders I was waiting on.  Thus I'm finally on the books for June and sitting at a measly $6K.  

One of my wide format net new appointments went well this AM. This is the one where I pitched the pre-owned MP W6700.  Client told me they want it all they need to do is figure out the financing (lease or buy). He wants to discuss with his partner and is suppose to get back to me tomorrow.  

One of the options I gave them was the bakers dozen lease and the reason I included that option is because a comment was made about the interest on the lease.  Of course they would rather purchase but a bakers dozen lease is the next best thing because after 13 months they will own the wide format at the end of the term.  You could say that the 13th payment is either the interest or the cost to own the device.  

I still have two more deals on tap for this week and both are for existing clients. I left a message today for one and have an appointment with another tomorrow at 10AM.  In fact I'm going to develop the order docs in early tomorrow morning and email them.  That way when we get on the phone for the meeting I can also answer any additional questions.  I'm giving this a 75% chance of happening tomorrow. The client I left a message for I'm giving the same percentage also.

I have another follow up call with an existing wide format client that I sent the research and review email on Monday.  Thinking more about what's changed in recent months and I'm not producing as many proposals but rather laying out the process in a simple email to the client. They don't have to download anything it's straight forward in writing and it's been working.  The time saved on developing proposals has helped me also.

Thus I have an shot at adding another $29K this week and could pump in another $13K if all goes right.  How sweet it would be to pump in $48K for the first by the end of the week.

Greg & I have our lunch chat tomorrow, it's on the Print4Pay calendar on this site and we hope to see you on the call.  There's always some excellent content that I don't have the time to cover in the blogs. Greg's also awesome with his knowledge of this industry also.  Here's the link, and hope to see you on the zoom call.

Jersey moves to phase 2 on June 15th for a gradual phase in that will take 2-4 weeks.  Let's hope that all these protests don't spike the numbers and we're back to square one.  Here's my thoughts, if the numbers don't spike for all of the those major cities after two weeks.  The could all of this really be a hoax?

-=Good Selling=-

Contex to host more open forum webinars for customers working remotely

Join Contex scanning experts at the next open-forum webinar on June 3rd at 11 AM Eastern. Attendees will have the opportunity to speak with Contex technical team members about their large format scanning solutions. Throughout the webinar, scanning expert Jerry Gautereaux will also share helpful commentary of Nextimage how-to video tutorials.

The open-forum webinars were first launched in April, 2020 to help customers working remotely. Due to the success of the webinars, Contex is continuing them with the next one scheduled for June 3, 2020.

Click here to register to secure your seat!

DATE: Wednesday, June 3, 2020
TIME: 11 AM Eastern
COST: Free

COVID19 "Remote Working" Day Fifty-Five of Sales

I think we're going to make to an entire quarter of working remote in New Jersey.  Phase two is schedule to start in two weeks (ten business days) and will be phased in over the next 4 weeks. As I said yesterday I don't see us opening up completely until Labor Day.

Tonight I was on the phone with my good friend Jesse Harwell, he's the owner of Pahoda Imaging along with Perfect Copier. He tells me he's outfitted a really cool van and is taking a road trip east in 30 days.  He wants to visit copier dealers and then write content about every dealership he visits along the way with his final destination as Lynchburg, Virginia.  Kind of like an Anthony Bourdain show but with copier dealers. If you're interest in visiting with Jesse and having some excellent content posted please hot the reply section and tell me.

Today was super busy with three appointments and one internal sales meeting.  It was actually four meetings but my 9:30AM bailed on me.  Still don't know what happened since they did not respond to an email. Tomorrow they will be getting a call.

I was speaking to someone in the industry today can't remember who but we got on the subject on me retiring soon.  Yikes I said "I'm having so much fun with this that I could go another ten years!".  I still can't believe I said that and it just goes to show you when you're on a roll all is well in the sales world.

My second appointment of the day secure another verbal for a small color A4 device, not a bank breaker but every little bit helps to get me to my next goal.  Yes, I set a goal for the quarter and that goal is $300K.  I've got a decent shot since I booked a mere $18K in April, $203 of course in May thus I need to reach $80K for the month.  It's out there in the funnel, I just need to continue to make **** happen and not wait for things to happen.

My verbal for the other color A4 order from yesterday produced no docs today.  I did follow up with an email but nothing yet, I'm not going to sweat it and let the ball travel for another day or so.

I finished up another closing email to the wide format client today and researched another existing client and sent an email requesting a meeting.   Thus I added one new opportunity for about $14k that could close in the next 90 days. My last appointment of the day was with another existing account that needed some TLC.  The meeting went well but not well enough to get the upgrade at this time.  They want to go back and huddle with our offer and a competitors offer, I'm thinking this deal for two A3 color mfp's is maybe 50/50 at best.

Phone calls?  How did I do today, frak maybe another 10. I don't mind the 10 calls because I was busy with research and proposals.  The last couple hours of the day was spent finishing up a proposal for a $30k net new.  A late email requesting another meeting to review went unanswered but I'm sure I'll have something back tomorrow.

Funny thing today my wife asked me to take a personal day to go to our beach in today. I'd like to go but I've for working lunch chat with Greg Walters schedule for Noon and then another appointment for 3PM.  Yes, I bugged out and told her Thursday is not going to work.

There's only 15 days left in the selling month.  It's funny how in the beginning of the month I'll use "only" 15 days left and towards the end of the month I'll use "still" have x amount of days left.  Pretty much half empty attitude to start the month and half full to end the month.

-=Good Selling=-

COVID19 "Remote Working" Day Fifty-Four of Sales

We're still in Phase One with our New Jersey lock down.
Phase two starts in three weeks and will take another two or three weeks to fully implement. There is a phase three but that seems at least another four to six weeks down the road.  Seems I may not be getting back to the office for some time.  Full re-open maybe Labor Day?  This is nuts!
Today was a day to get ready for the week.  I've seen my hours change for the better since I've been able to work from remotely. Office hours were 8AM -5PM and that was such a drag considering the drive time could be up to an hour with traffic. Since working remote every day is now 9AM-6PM and that's actually a better fit for me since I burn the candle late almost every night.
The first order of the day was prep the documents and email them out to the client for the verbal I received on Friday for the color A4 mfp. 
10:00AM-11:30AM was training time!  IT training is something new for a hardware dog like me.  But I'm always willing to learn and I do believe that you can teach and old dog new things.
Once lunch was finished it was time to research and review pricing for a wide format upgrade that could come this week. The DM and I agreed that I would email him the data points in advance of our appointment for later this week.  After working the pricing and the savings I only had to wait on the upgrade numbers from the leasing company.  They were requested early today however I'm still waiting. 
My next project was to review and research for my 3:45PM appointment with a net new client for about $30K imaging opportunity.  I knew a couple of items going in like who the competitors are (brands), and the clients needs since this an account that I've been working for ten years. Ya,  I said ten years and over that time there's been a few changes. 
I knew the device I was going to offer thus I did my research on those models that best stacked up to my device. I found a couple of advantages for my device and then crafted a few questions around those features.  Crafting those questions and getting a yes would then give me an advantage because I created a lockout feature. 
A lockout feature is something that the competition does not have and the prospect agreed that's something they want in a new device.  In addition the client was okay with me sending a short by side-by-side for all of the devices.  A good part of tomorrow will be crafting the proposal and the prepping the side-by-side.  In addition I made sure that another appointment was scheduled later this week.
My VP of sales called me on MS TEAMS today and gave me my finally tally for May. Ready?  $203,833 was the number! 
-=Good Selling=-

The Imaging Channel's Changing Business Model Must be Profit Over Revenue

"Regardless of industry, those who have participated in an obsessional quest for revenue regardless of disciplines towards profits will eventually find themselves without adequate liquidity."

Unfortunately, it does seem as some are still desperately chasing revenue over the importance of profit. There has never in the history of the Imaging Channel been a more critical time than now to control cost by aligning all the industry's business processes to the realities of the marketplace.

Nearly all print equipment manufacturers have presented their recent quarterly financials, and it is safe to say that no manufacturer is excited about the outcome. However, the worst is yet to come the last quarter presented ended in March. As most understand the months of April, and May will fair far worse. As for June, we will see. However, those with common sense can draw a pretty good description of the April-June quarter for the print equipment and services industry.

Throughout the last few months, we have seen nearly all manufactures making adjustments to human capital cost, and there will be more adjustments made through June. The industry known as the Document Imaging Channel will face many challenges, and aligning all costs is paramount to remaining although changed as ongoing entity. Both the manufactures and the dealerships who represent them must now focus on profitability.

This profitability focus will cause many changes to the industry. As I have repeatably said, "The manufactures and those dealers who represent them must develop strategies to capitalize on prints decline."

Those who attempt to continue overselling and over-spec'ing to maintain outdated business processes will find themselves defeated. That defeat from a broken business model comes as a market's end-users become more aware of what is broken. This pandemic is elevating that awareness to both the industry's end-users and those innovators who intend to disrupt the industry's actors.

Like all technology resellers, the Document Imagining Channel must pay attention to the lessons from this ongoing pandemic. With regards to print and copy equipment end-users are getting along without the equipment, end-users are questioning their print equipment and its services expenses. This questioning is causing end-users to evaluate their print applications and their needs themselves. End will quickly fallout of trust in those providers who will attempt to sell them based on pre-virus applications.

Both Dealers and print equipment Manufactures must face the post virus reality and shift their business models to customer-centric approaches. Manufacturers who sell and service directly to end-users in the old BTA model must diversify just like the dealerships who represent them, as we have seen with Konica and its All Covered Group.

Those Printer/MFP manufactures who were more focused on A3 print equipment will face many storms ahead without migrating to A4 platforms. The reality of the migration to A4 equipment will become mainstream. This shift to A4 will provide numerous innovative processes to the print equipment and services deliverable. These innovative A4 processes will cause a major disruption as it improves the print equipment and its services deliverable to a vast majority of that BTA business model's end-users. People will still need and buy some A3 equipment, but not enough to support an industry who has depended on A3 equipment to support its business model's processes.

The A4 Revolution I began in 2018 is not just about a product type. It's about the processes of how the product is delivered and serviced through innovative ways, which will highlight the old ways dysfunctions. Innovators will look for ways to improve the experience of a product's end-users then set out on a path to educate those end-users in the better way, the better experience.

In a recent End Of The Day With Ray! Episode I predicted that the manufacturers would all begin promoting A4 equipment, align with other manufacturers and relabel brands if necessary to implement an A4 program. Manufactures must pivot and consolidate. Supply vs. Demand must be aligned, and no outdated marketing will win against an innovator's remarkability.

The days of any manufacturer being obsessed with winning or continue in the contest of being the largest A3 provider are done. It will be curious to see if our HP friends will continue in their pre-virus discussion of disrupting the world's A3 manufacturers by replacing them with HP A3 products: products they acquired in their acquisition of Samsung's printer division in 2017.  

Of course, we will also see consolidation through more acquisitions. We will all have to remember that in the year after new mergers, it won't be organic growth in the acquirers' revenue increases. It is not hard to imagine headlines in 2021 or 2022, declaring an acquiring manufacturer's massive growth in revenue as a form of propaganda attempting to highlight growth in a declining use industry.

As print equipment continues to evolve in abilities that align closer to the marketplace's end-users, the industry will face new competitive challenges. The old business model of over-spec'ing and outdated financing models will become the Achilles Heal to any legacy organizations that believe the tenure of pre-virus circumstances will continue.

Those dealers who participated in the growth through acquisition strategy themselves now realize that buying declining bases without diversification is a recipe for disaster, and the good intentions to diversify over time become disastrous when unforeseen events cause you to run out of time. Hopefully, this crisis has taught an industry that buying growth in a declining use market without enough diversification to offset the revenue and declines of the core deliverable is a bet against logic.

Print will play a role in the business process for foreseeable years; however, those who misinterpret its function or value add in delivering both print and its services will lose to those who understand how to deliver profitably based on the realities of a quickly changing marketplace. Dealers must focus on cost to deliver based on the needed changes to the deliverable, and dealers must also acknowledge that end-users will begin replacing A3- MFPs with A4-MFPs and its services in ways which were once unimaginable to that BTA business model.

The cure against the sickness caused by chasing revenue over collecting profit is simply a new mindset and the ability to create what could be based on what should be.

"Status Quo is the killer of all that will be invented."

This Week in the Copier Industry 15 Years Ago for the First Week of June 2005

Usually I will try an posting something interested from my day when posting these reruns.  Today I was an expect weed puller, fell off a ladder while painting and dumped a quart of paint on the pavers.  I also spent time planting flowers and cleaning up the homestead.  A full day of work and I got work tomorrow. I need a fraking vacation!

(4) Ricoh 105's w/ TRSystems MX front end vs. Xerox Neuvera and Canon IR110

Guest ·
I feel a little out gunned in this fight but feel its worth the effort if I can put it together. Does anyone have any competetive info that may help against the Xerox and Canon product? The solution I am proposing is a TR Systems MX front end pushing 4 Ricoh 105's. Both competitors are proposing 2 systems (2 IR110's etc.) My combined print speed and redundancy has caught the customers attention but I am concerned with 1.Image Quality 2.Printing on mylar tabs 3.Running large cover stock runs
Topic

toshiba 900 is actually a ricoh 1105

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hi again this toshiba is actually a ricoh 1195 with the toshiba emblem I will have questions for you guys from time to time TIA Patricia
Topic

Color adjustment Savin 3224(B147 series)

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We sell both products. We are against a KyoceraMita version of the CF3102. I'm familiar with the settings on the CF3102 and can tweak the colors pretty good. How can I tweak the colors on the Savin 3224. I have not been to school on this machine so I'm not yet familiar with the color settings. About all I know for color settings on this machine are the "Auto Calibration" that the machine does on its own. The specific complaint is the red on the 3224 are not as rich as they are on the other
Topic

Ricoh launches new MFD colour range AUS

Guest ·
been refined to ensure colour accuracy. This superior output quality enables companies to generate high-quality marketing material for less than it would cost to outsource to a specialist printer. Further keeping costs in check, Ricoh’s User Code Access facility can restrict access to colour printing to only those staff authorised to use it. Security has also been enhanced with data encryption and HDD Data Overwrite systems. Utilising technology developed by the US Department of Defence, the
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Re: e cabinet

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its not stolen guys, it boots up. I just am not ricoh trained, minolta and konica are my gig. i figured it let i would ask RFG guys befor i sell it and not know what the heck it does. Gregg
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Ricoh Enterprise MIB

Guest ·
Hello, Can anyone direct me to where I can find the Ricoh Enterprise MIB definition file? Any help would be much appreciated!
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Ricoh Connected East

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Is anyone going to the NJ conference. I will be there and post here if you are going.Thanks
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Re: toshiba 900

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thank jomama(like that name) I have just recently started with this company great company however strictly Toshiba when I saw this 900 I said hmmmmm looks like an 1105 even the service manual bears a strange resemblence to the ricoh manual with the exception on no product code A295 I believe again thank you
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Re: Around The World with Ricoh II

Guest ·
operations in London, Middlesex and Wellingborough. However, expansion in Coventry will enable the company to achieve its 30% growth target over the next three years. Ricoh is the 8th largest IT company in the world, and is number one in terms of market share the European copier market. It also has existing experience of sponsoring stadiums, such as the hugely successful Ricoh Coliseum in Toronto, Canada. Takahisa Yokoo, MD of Ricoh UK Ltd, said: “We are delighted to be involved with such a high
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Re: EMP 156

Guest ·
This is the Hitachi 156 ppm printer. Different Ricoh aquisition. Go to this web site: http://www.hitachi-printingsol...us/prods/emp156.html May not be available through RFG ??? This document has been archived, please send me an email in order to purchase. art@p4photel.com EMP_156_Brochure.pdf
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Re: (4) Ricoh 105's w/ TRSystems MX front end vs. Xerox Neuvera and Canon IR110

Guest ·
The Xerox products being proposed is the Nuevera 100 and the Canon product is the Image Runner 110.
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Re: (4) Ricoh 105's w/ TRSystems MX front end vs. Xerox Neuvera and Canon IR110

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I would suggest that you get all the help you can from your Ricoh reps. Also, I will tell you that I have not had any luck printing on Milar Tabs. I assume that is what you need, not just the ability to print on tab stock where only the holes are milar reinforced. You should be OK with peaks of 2.2 million but I wouldn't commit to a 5 year lease if I had any say in the matter.
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2035 storing and retreiving on the Doc Server

Guest ·
I have a customer who has their T's and C's preprinted on the backside of their sales slips (orders) and invoices. Is their a way to store them in the document server and have them print automatically on the backside of their orders and invoices? They change their t's and c's often and preprinting them and sticking them into back into the drawer is not a solution they are looking for.
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Re: DWG errors

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Are you inserting the DWG file directly into Plotclient WIN and then adding other files types or are you submitting the request from Autocad? I am not aware of being able to drop a DWB file directly into Plotclient WIN. I would think that you could submit the print request from Autocad, have the desktop automatically open Plotclient WIN and drop the DWG's in to the job. Then from Plotclient WIN, I would think you could add other file types and send all to print. Let me know how the job is
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Re: DWG errors

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also, check paper sizes and media types. If paper area is set for a different size than loaded in the copier, you can get that error. if you right click on the job in plotbase after it has errored and look at job info, you get more detailed info on why the job set split occured.
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Re: Leads in British Columbia

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Financial Officer and Chief Operating Officer 604-473-3604 greznik@infowave.com Scott Weber Vice President, Sales and Business Development Paul Townsend Vice President, Development Rob Smith Vice President, Professional Services William R. (Bill) Pieser Vice President, Marketing Leah Gabriel Director, Marketing and Corporate Communications 703-247-0553 lgabriel@infowave.com Lori-Ann Robb Media Relations contact 604-473-3602 lrobb@infowave.com OFFICE(S) Infowave Software, Inc. 4664 Lougheed Hwy
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Re: Leads in Colorado

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a portion of the proceeds for acquisitions. PARTNERS none stated PEOPLE Luis R. Lopez, M.D. Chief Executive Officer and Chairman Douglass T. Simpson President and Chief Operating Officer Ann L. Steinbarger Vice President, Sales and Marketing Taryn G. Reynolds Vice President, Technology Catherine A. Fink, Ph.D. Vice President and General Manager Paul Bates Managing Director, Corgenix UK Ltd. William H. Critchfield Vice President and Chief Financial Officer 303-453-8903 wcritchfield@corgenix.com
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Re: Leads in Georgia

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communications and entertainment services to residential and business customers in the southeastern United States. (number of employees: 1448) EVENT 05-26-2005-$9.2 million in financing OPPORTUNITIES company expected to make purchases to support... - general corporate purposes potential opportunity to provide... - recruiting for sales professionals - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising
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Re: Leads in Massachusetts

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Brix Networks http://www.brixnet.com WHAT IT DOES It develops and markets real-time performance management and service assurance solutions for VoIP networks and services. EVENT 05-24-2005-$1.5 million in venture financing from TELUS Ventures OPPORTUNITIES company expected to make purchases to support... - accelerating sales, marketing and product development initiatives potential opportunity to provide... - products and services to support increased sales activities - products and services to
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Re: Leads in Ontario

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increased sales activities - products and services to support a field sales force - equipment and systems for operational requirements - services to support increased business development activities - products and services to support its technical infrastructure - products and services to support growth in target markets, including marketing, research and advertising services. The financing consists of $33 million in equity funding and $15 million in operating capital financing. PARTNERS none stated
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Re: GE Return instructions

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If you are still needing the return instructions for future use, I still have a link with GE. Not for new sales, but for getting my customers away from one of the most back-stabbing vendors I have ever seen. I have one customer who had about 130k with GE. When renewal time came in January, the customer opted to return the equipment, and have us put them with CIT. We returned the equipment to Wolff Enterprises via Bekins Van Lines. First off, Wolff signs for the equipment, but does not
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Re: GE Return instructions

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The best one that happened to me was Citi tried to say the right side finisher was missing on a Ricoh. I said bring it on if you want to sue me....it was subsequently dropped. Nice try Citi
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Re: Leads in Minnesota

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Cash Systems, Inc. http://www.cashsystemsinc.com AMEX:CKN WHAT IT DOES It provides cash access and related services to the retail and gaming industries. (number of employees: 181) EVENT 05-23-2005-Announced the appointment of a new Executive Vice President of Sales and Marketing OPPORTUNITIES potential opportunity to provide... - products and services to support increased sales activities - products and services to support increased marketing activities; services may include PR activities
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Re: Leads in Arizona

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Total Fab Solutions, Inc. http://www.totalfabsolutions.com WHAT IT DOES It provides outsourced chemical mechanical polishing (CMP) services to the semiconductor and similar industries. EVENT 05-25-2005-Announced the appointment of a new Vice President of Sales and Marketing OPPORTUNITIES potential opportunity to provide... - products and services to support increased sales activities - products and services to support increased marketing activities; services may include PR activities
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Re: Leads in California

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Apani Networks http://www.apani.com WHAT IT DOES It develops encryption and access control solutions to secure data flow within corporate networks. EVENT 05-25-2005-$16 million in a second round of financing from Unicharm Corporation OPPORTUNITIES company expected to make purchases to support... - working capital - expansion potential opportunity to provide... - products and services to support increased sales activities - products and services to support a field sales force - equipment and
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Re: Leads in Maryland

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sales force - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - services to support increased business development activities The company recently launched its E.coli detection kit for food processors, and plans to introduce additional products for the food testing and human clinical diagnostics markets. PARTNERS none stated PEOPLE Joe Hernandez Founder and Chief
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Re: Leads in Jersey

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physicians. (number of employees: 1152) EVENT 05-20-2005-GOING PUBLIC-Filed for its initial public offering (IPO) OPPORTUNITIES company expected to make purchases to support... - increasing promotional activities - advancing clinical development projects - general corporate purposes potential opportunity to provide... - products and services to support increased sales activities - products and services to support a field sales force - recruiting for sales professionals - products and services
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Re: Leads in New York

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MediaSentry Inc. http://www.mediasentry.com WHAT IT DOES It provides content protection and business management services to the music, motion picture, publishing and software industries. EVENT 05-25-2005-Announced the appointment of a new Senior Vice President - Sales and Marketing and Director of Research OPPORTUNITIES potential opportunity to provide... - products and services to support increased sales activities - products and services to support a field sales force - services to support
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Re: Leads in Texas

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include recruiting services, commercial real estate services, and office equipment and supplies. The company recently opened a 25-person office in Houston to support expansion in that city. It has started brand awareness efforts in Houston. The company plans to open two to three new office during 2005. It will open an Atlanta office this summer. PARTNERS none stated PEOPLE Kelby Hagar Founder, President, and Chief Executive Officer Mark Gannon Vice President of Sales-Houston OFFICE(S) Digital
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Re: Leads in Washington

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Attenex Corporation http://www.attenex.com WHAT IT DOES It develops software for document analysis and visualization tools for electronic discovery in corporations, law firms and government agencies. (number of employees: 33) EVENT 05-23-2005-$5 million in funding led by Voyager Capital OPPORTUNITIES company expected to make purchases to support... - expanding sales, marketing and customer support operations potential opportunity to provide... - products and services to support increased sales
Topic

DWG errors

Guest ·
In my latest installation, I have had and error message occur that I have not seen before and Ricoh's Tech support doesn't seem to have any answers. Has anyone else seen this error and have you found a solution? Here is the scenario, when creating a job in "plot client" if we are including a "DWG" file as part of the job when it gets to plotbase I get the following error message; Set splitting was stopped due to an error code is: Job was canceled due to Any feedback would be appreciated. The
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RISO Introduces MZ90

Guest ·
RISO Introduces MZ90 at AIIM ON DEMAND New Printer-Duplicator Unit Engineered to Make Two Color Printing Faster and Easier Than Ever. DANVERS, MA, June 2, 2005 – RISO, Inc., a worldwide leader in digital printing technology, recently unveiled its newest product, the MZ790 Printer-Duplicator, at AIIM On Demand. Engineered to provide speed, versatility, high quality output, and outstanding ease of use, the MZ790 gives users a choice between printing in a single color or adding the power and

Sales Professionals Collect Stories, Are You A Story Collector?

“We are all storytellers. We all live in a network of stories. There isn’t a stronger connection between people than storytelling.” 
Jimmy Neil Smith, Director of the International Storytelling Center

We all love a great story. If you want to successfully sell yourself, your vision, your ideas, and your products, you must recognize the power of storytelling.

You must become proficient in telling your own story! You do have a story and I'm here to say, it must be told.

Become a story collector and storyteller

How well do you know your own story?

How well are you sharing your story?

If you want to sell, you have to make people want to listen to you AND storytelling is a must have sales skill.

Reflect upon this for a moment... Many of you tell stories just to tell them. However, when you start asking people why they listen to and then share, there's always a reason. It might be to encourage, inspire or sway you into thinking differently.

Humans, we are empathic in nature. And as such, we respond to stories because they cultivate emotion, a sense of togetherness, and a connection.

If we agree stories help you to sell, then what makes up your sales story? Sit for a moment and self-reflect upon your sales story.

"Every story you tell is your own story."
Joseph Campbell

Why must you become a story collector?

  • People retain more through stories
  • Stories appeal to our emotional side
  • Stories create visualization
  • Stories encourage action and inspire

PEOPLE BUY STORIES

Stories are all about people, relationships and the connections between them. Can your story influence your clients or your prospects in some way? Can it inspire them on a journey to business betterment?

Telling your story and the stories of others, changes everything.

Stories are memorable, but more importantly are your stories tugging on the heartstrings?

I encourage you to move your focus away from B2C or B2B. In fact, every business interaction is H2H, Human to Human and Heart to Heart.

Imagine for a moment... what would happen if people heard your story within seconds of landing on your LinkedIn profile? Would it change the course of conversations? Would it change their opinions or perception of you?

Become a story collector and storyteller, why?

  • Stories create an emotional bond
  • Stories motivate us
  • Stories teach and prepare us

Stop with product centric conversations. Stop with the data dumps. Stop with the sales spew and corporate crapola!

Products and features don't communicate feelings and meanings, your story does.

You can overcomplicate this all you want, BUT... your clients, your prospects and YOU, buy stories.

  • Are you collecting stories?
  • Are you collecting what motivates your clients into taking action?
  • Are you collecting their stories that tug on their heart strings?
Your story must be true, and it must be an authentic representation of why you’re different from all the other empty suits.

COLLECT CLIENT STORIES

If we all can agree stories sell then let's think what would happen if you collected, bottled up and repurposed your client stories? Would you open up more genuine, real and authentic conversations?

Sales professionals are relationship connectors. They connect to the hearts and minds of their clients through stories.

Imagine for a moment... you're having a conversation with a prospect that sparks a client story, how many of you right now can pull from your client story library that will tug on the hearts and minds of your prospects?

Storytellers are great story collectors. Are you?

I encourage you to uncover your client stories.

Here are a few questions to help you capture your client stories:

  • What challenges or obstacles have we helped you to overcome?
  • What do you appreciate the most about our partnership?
  • What was the reason you decided to do business with me?

BRINGING IT HOME

A true sales professional understands the story they tell is not about their personal greatness.

They get to the core of what matters. They involve the heart. The stories they share are sincere, heartfelt and not canned.

Sales is all about the art of the help. Art rhymes with heart. Get your clients and prospects to hear with their heart.

I will leave you all to reflect upon the following:

  • Is your story relevant to your clients and prospects?
  • Is there a point to your story?
  • Is there a message behind your story or is it self-serving?
We all have a story to tell, how well do you know your story?
No alt text provided for this image

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.

No alt text provided for this image

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterFacebook and on my podcast by clicking on Selling from the Heart.

 

 

MSP & MSSP Industry Notes for May 30th, 2020

May 30th, 2020

MSP & MSSP Industry Notes

Sponsored by

Arcoa Group

ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling.  We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset value recovery by disassembling equipment for commodity grade materials, which can be diverted from landfills and be used to create new base materials.

ABBYY releases FineReader Server 14.2

  • Launches new version of FineReader Server to streamline document workflows
  • ABBYY’sFineReader Server 14.2 automatically converts large-scale collections of documents into accessible and searchable digital repositories, enabling seamless enterprise-wide document processes
  • dedicated webpage for OCR and file conversion which enables employees to convert documents whenever they need to
  • Offers digital signature support allowing users to sign batch documents automatically

Zscaler Acquires Edgewise Networks

  • Zscaler provides cloud security
  • Edgework Networks provides application to application communications for public cloud and date centers
  • Edgewise discovers individual applications and their legitimate communication patterns and, using AIand machine learning algorithms
  • “Edgewise is highly innovative technology that enables application segmentation without having to do traditional network segmentation which is often done with virtual firewalls

Fortune 500 company NTT discloses security breach

  • Nippon Telegraph & Telephone (NTT), the 64th biggest company in the world, according to the Fortune 500 list, has disclosed today a security breach
  • NTT says hackers gained access to its internal network and stole information on 621 customers from its communications subsidiary, NTT Communications
  • The hack took place on May 7, and NTT says it became of the intrusion four days later, on May 11
  • The company says hackers breached several layers of its IT infrastructure and reached an internal Active Directory

Greater Cincinnati university among 5 in US recognized for IT innovation

  • Northern Kentucky University’s Office of Information Technology is one of five universities to to be honored with the CIO 100 Award for 2020
  • Sponsored by CIO Magazine
  • The magazine’s annual CIO 100 Award celebrates 100 premier organizations and teams that are using IT to deliver business value

Tasan Promoted to Lead IT Strategy of Core Banking Tech at DCI

  • Data Center Inc. (DCI), the privately-owned developer of iCore360® core banking software
  • Named Sencer Tasan its newest Chief Technology Officer (CTO) to lead the company's core IT infrastructure and digital ecosystem
  • DCI is the developer of the award-winning iCore360® core banking software and related technologies for community banks nationwide

Aptum Launches Managed DevOps Service Powered by CloudOps to Simplify and Streamline ...

  • Aptum, a global hybrid cloud and managed services provider
  • launched its Managed DevOps Service in partnership with CloudOps, a cloud consulting and professional services company specializing in DevOps
  • The Managed DevOps Service offers a cloud-based DevOps platform that allows customers to automate their development pipelines and reduce application delivery times
  • Managed DevOps Service from Aptum is a fully managed stack, running on cloud infrastructure

Aptum’s Managed DevOps Service solves several common DevOps challenges for customers:

  • Speeds up application development times
  • Avoids costs and time involved in hiring and retaining DevOps platform talent
  • Multi-cloud support enables agile and flexible deployments
  • Supports hyperscale and private clouds, allowing companies to choose the most cost-effective option
  • Customizable deployment of the data and control plane to comply with data sovereignty regulations

DISYS Managed Services Re-Launched as D2M

  • D2Mannounces its re-launch as an independent division of DISYS and with expanded services
  • D2M is an outcome-driven service and solution partner that serves enterprises across their Information Technology operations
  • The re-launch is a strategic growth plan initiative for 2020
  • D2M is headquartered in McLean, VA, with more than 45 offices worldwide

CloudShark Integrates with Palo Alto Networks Cortex XSOAR to Accelerate Incident Response

  • -QA Cafe, a provider of innovative test and analysis software solutions for communication and information technology teams
  • announced that CloudShark Enterprise, a secure packet analysis and management platform designed for increasing team efficiency, is now integrated with Palo Alto Networks Cortex XSOAR (previously Demisto)
  • Using CloudShark, analysts can share packet captures more easily and perform retrospective analysis across historical data without the need for additional software
  • Cortex XSOAR is an extended security orchestration, automation, and response platform that unifies case management, automation, real-time collaboration, and threat intel management
  • Palo Alto Networks and QA Cafe will host a joint webinar demonstrating the Cortex XSOAR and CloudShark integration on Wednesday, June 17, at 11:00 a.m. PT. Interested parties can register here

IT Tech Packaging, Inc. Signs Letter of Intent to Acquire Intelligent Healthcare IT Solution Provider

  • IT Tech Packaging, Inc. (NYSE MKT: ITP) ("IT Tech Packaging" or "the Company"), a leading manufacturer and distributor of diversified paper products in North China
  • announced that its operating entity in China, Hebei Baoding Dongfang Paper Milling Company Limited ("Dongfang Paper"), has entered into a letter of intent to acquire 60% equity interest in Baoding Huizhi Ruixing Information Technology Co., Ltd
  • a new high technology company with registered capital of RMB10 millionfocused on providing intelligent healthcare IT solutions to hospitals, medical institutions, government agencies, enterprises and public institutions in China

Next-Generation Cloud Printing brings driverless printing to ThinPrint's ezeep platform

  • ThinPrint’s ezeep for Azure, the company’s platform for cloud printing developed specifically for Microsoft’s Windows Virtual Desktop
  • First cloud printing solution to enable print rendering to take place entirely in the cloud
  • new ezeep Hub to be used in branches and remote offices as a plug-and-play device for immediate network printer availability
  • With ezeep’s new cloud rendering, almost all existing and new printer models can now be addressed with their individual characteristics

Sharp IT budget cuts expected in wake of COVID-19

  • Posted in CIO
  • Gartner and IDC have revised their forecasts for 2020 in the wake of the pandemic, and the outlook is grim
  • Worldwide enterprise IT spending, including telecommunications and business services, rose 5.0 percent year on year in 2019
  • Four months later, IDC now expects overall 2020 IT spending to drop by 5.1 percent
  • Gartner is even more pessimistic, expecting worldwide IT spending to fall by 8 percent this year, compared with a rise of 1 percent it calculated for 2019

Cybersecurity: Half of employees admit they are cutting corners when working from home

  • Posted on ZDNet
  • Analysis by researchers at cybersecurity company Tessian reveals that 52% of employees believe they can get away with riskier behaviour when working from home
  • According to Tessian's The State of Data Loss Report, some of the top reasons employees aren't completely following the same safe data practices as usual include working from their own device

Wipro positioned as Leader for Public Cloud Infrastructure Professional and Managed Services

  • Wipro Limited, a global information technology
  • Positioned as a 'Leader' in Gartner's 2020 Magic Quadrant for Public Cloud Infrastructure Professional and Managed Services, Worldwide
  • This Magic Quadrant is focused on MSPs that have deep technical expertise with hyperscale providers, effective cloud management platforms (CMPs), and managed services that leverage automation, where possible

Lead for Information Technology Services in Pennsylvania

Department of Justice Awards Leidos Follow-On Managed IT Service Contract

  • Leidos (NYSE:LDOS), a FORTUNE® 500 science and technology leader, was awarded the Enterprise Standard Architecture V (ESA V) task order to provide managed IT services for the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) within the Department of Justice (DOJ)
  • single award hybrid task order has one ten-month and two one-year base periods of performance followed by six one-year option periods
  • It includes a ceiling value not to exceed $850 million. Work will be performed in Washington, D.C. and Clinton, Miss., supporting both domestic and international customer sites

 

 

This Week in the Copier Industry 5 Years Ago for the First Week of June 2015

Enjoy these awesome threads about the copier industry 5 years ago this week.



TOPIC

Konica Minolta Launches New Dispatcher Phoenix Features for Educators

 · 
. Konica Minolta has won numerous awards and recognition, including placement in the Leaders Quadrant on the G2014 Magic Quadrantartner for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information, please visit
BLOG POST

Top Ten Copier & MFP Proposals for April 2015

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, please consider a Premium Membership to view and print these quotes and to also have access to the entire Print4Pay Hotel site. Enjoy!! Bid Tabulation for Xerox_Sharp_Samsung_Canon_Kyocera.pdf P4P Pricing on the street Xerox 5655PT.pdf P4P Pricing on the street XEROX WC5638 .pdf P4P Pricing on the street Xerox 5655PT (v2).pdf P4P Pricing on the street Xerox 4260XF .pdf Multiple Copier Pricing Spreadsheet P4P Pricing on the street XEROX W5638T .pdf Xerox Proposal Samsung SCX-8240 Multifunction.pdf
TOPIC

Dahill Office Technology Corporation, a Xerox Company, Continues Expansion Plan with Waco Office

 · 
Dahill Office Technology Corporation, a Xerox Company announced the opening of their new sales office located at 510 N. Valley Mills Drive #503, Waco, TX 76710. The branch will offer a wide range of office technology document solutions in addition to its 3-D printers, multi-function devices and copiers. The company celebrated the ribbon cutting with an open house event, introducing Central Texas Regional Director Josh Pike, Waco Branch Manager Gib Magill and their team to customers and the
TOPIC

Kyocera Named ‘Recycler of the Year’ for 8th Time by City of San Diego; Also Receives ‘Manufacturer’s Responsibility Award’ from Industrial Environmental Association

 · 
company at facebook.com/kyoceramobile or twitter.com/kyoceramobile . Kyocera Corporation , ( http://global.kyocera.com/ ), the parent and global headquarters of the Kyocera Group, was founded in 1959 as a producer of fine ceramics (also known as “advanced ceramics&rdquo . By combining these engineered materials with metals and integrating them with other technologies, Kyocera has become a leading supplier of solar power generating systems, mobile phones, printers, copiers, electronic components
BLOG POST

A Unique MFP Proposal with the Help of Ben Franklin & ESP/SurgeX

 · 
#2 (8 people) 8 laser printers 2 fax (one for inbound and one for outbound) 1 large copier (MFP) this also was not connected I did my usual routine, gathered config sheets from every printer, got the meter reads from the copiers and printer along with the reports from the faxes for inbound an outbound pages. Once I gathered all of the information, I went back to office and looked up the cost per page for each device and put together a ROI spreadsheet for the customer. As per usual, I indicated
TOPIC

Konica Minolta opens new branch in Cincinnati

 · 
May 11, 2015 12:16 PM EDT Send to a Friend RAMSEY, N.J. and CINCINNATI, May 11, 2015 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions, one of the world's leaders in information management focused on enterprise content, technology optimization and cloud service announced today that they will unveil a new branch in Cincinnati, OH. On May 13, Konica Minolta will hold an opening ceremony followed by break out sessions and full day event including giveaways to celebrate its newly designed sales
BLOG POST

7 Tips to Help Win Net New Competitive Copier & MPS Deals

 · 
"My pipeline is always 100,000k+ and I'm required to do 12-15 appointments per week. I'm finding the opportunities, but not winning competitive deals. (I have a small base list of 10 accounts)." Was one of the statements that was emailed to me by a Print4Pay Hotel member in Canada this week. I thought this would make a good topic for this week to see if I can help. Ok, I'm thinking if you only have a base of 10 accounts and you're not winning competitive deals that means all of your business is
TOPIC

PSIGEN Releases New Canon imageFORMULA ScanFront 330 Routing Panel

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Bruce Hensley, CEO of PSIGEN Software, Inc. "Canon U.S.A., Inc. is proud that the combination of Canon and PSIGEN products can provide customers with a user-friendly method to streamline image capture and processing," said Junichi Yo****ake, senior vice president and general manager of Business Imaging Solutions Group, Canon U.S.A., Inc. "We look forward to providing our customers with expanded scanning and processing capabilities." Canon's ScanFront 330 is a full-featured, easy-to-use desktop
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RICOH EXPANDS PARTNERSHIP WITH EMC TO DELIVER BUSINESS-QUALITY FILE SYNCHRONIZATION AND SHARING

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, please visit www.ricoh-usa.com.  | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2015, Ricoh Group had worldwide sales of 2,231 billion yen (approx. 18.5 billion USD). The majority of the company's revenue comes from products, solutions and services that improve
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Buyers Lab Print Out

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Can anyone send me the buyers lab spec sheet of the Savin mp4054. We are using Printer Benchmark currently and it doesnt have the place in the specs where it shows Savin, also sold as Ricoh and Lanier. One of my sales reps is working with a CPA firm and RBS told the customer Ricoh and Savin weren't the same thing and Ricoh was a much better product, and the customer believes it now and nothing we have available to show him has changed his mind. He also thinks our rep is lying to him about them
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Canon Business Process Services: Outdated, Inefficient Workflows Still Hindering Business Productivity at Many Companies

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obtaining by automating document workflows. These returns include cost and time savings, productivity improvement and error reduction. For insights contained in other Canon Business Process Services white papers, survey reports and case histories focused on process automation visit the Resources page of Canon’s website. About Canon Business Process Services Canon Business Process Services, Inc. offers a comprehensive portfolio of managed services and technology across information and document
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Bytes announces metallic colours for Xerox Colour 1000i

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Press offers key benefits: • Xerox’s industry leading automation and availability, leading to more production time and profit • It maximises the number of sellable jobs a customer can produce each day • Print shops can migrate metallic jobs from offset/foil stamping to digital for applications like invitations, certificates, business cards, photo applications, posters, direct mail campaigns, speciality applications, and brand managed colour applications. The Xerox Colour 1000 (with optional fifth
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Tiertime's "Made in Space" Challenging 3D Printing in Microgravity Environments

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Tiertime Technology Co., Ltd. (Tiertime) announces that a Chinese aerospace institution and Tiertime have joined efforts to develop 3D printers in a microgravity environment for the Aerospace Industry using Tiertime's desktop 3D printer UP Plus 2. The alliance includes a collaboration of design, research and innovation in 3D printing technology, and it will spur further adoption and development of 3D printing technology in China's Aerospace Industry. In this project, Tiertime needs to make a
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Konica Minolta Buys Symquest (VT)

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The trend continues as Konica Minolta buys Symquest, a large Independent dealer in Vermont. http://globenewswire.com/news-...oup-Acquisition.html The Big Crunch Continues! Still a great time to be a large regional independent Dealer! That's my $0.02 Vince McHugh
FILE PREMIUM

Ricoh MP C5503_MP C2003 Pricing.xlsx

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Tinkerine wins "Best 3D Printing Product" award at Consumer Electronics Show Asia 2015

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Highlights Tinkerine's Ditto TM Pro wins Best 3D printer award at CES Praised for higher performance and strong value Changes perception of 3D printing VANCOUVER , June 1, 2015 /CNW/ -– Tinkerine Studios Ltd. (TSXV: TTD, FSE: WB6B and OTC: TKSTF), Canada's leading manufacturer of desktop 3D printers and 3D printing educational content, is pleased to announce that its Ditto™ Pro printer won the "Best 3D Printing Product" award at the Consumer Electronics Show Asia 2015, ("CES") held in
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Taking Trees Out Of The Paper Equation

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because their new brewer does not allow customers to use “reusable” K-cups. There was enough of a consumer uproar that Keurig execs publicly stated they were wrong . Sales on the new units were down 23% and an article in the Washington Post said it was likely due to the consumer backlash. Talk about power to the people. We have many examples of consumer clout happening in our own industry. As Managed Print and office equipment dealers, we have responded by developing recycling programs for
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Sharp expects to post 180 billion yen loss in current year: report

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Japan's struggling electronics maker Sharp Corp is set to post a net loss of 180 billion yen ($1.45 billion) in the current year through next March, Kyodo News reported on Thursday, without citing sources. Sharp last month secured a $1.9 billion bailout, its second major bank-led rescue in three years, and reported a net loss of 222 billion yen in the last fiscal year, its third net loss in four years.
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Struggling Sharp to cut employees’ base salaries by 1% to 2%

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OSAKA – Struggling electronics-maker Sharp Corp. plans to cut employees’ base salaries by 1 to 2 percent from August through March next year in a cost-cutting effort to return to profitability, sources close to the matter said Wednesday. The plan, which its labor union has been informed of, comes after Sharp fell into the red again in the business year that ended on March 31, posting a net group loss of ¥222.3 billion ($1.8 billion) following just one year in the black amid intensifying
COMMENT

Re: Ricoh Multi Copier Lease Award in Missouri

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Thank you for sharing this and your observation...yes, very low cpc, and it's fixed for 5 years. Guess they have low overhead in that part of the country...
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Re: Buyers Lab Print Out

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You might also show them the attached Assured Parts Availability List. This not only proves your point, but illustrates that it has been true for a very long time.
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Integrated cloud environment (ice)

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We have now started selling new Ricohs and I have a prospect that would like to scan directly to Evernote, supposedly the ice program will allow this. Does anybody have any experience in this? Is this a solution I can offer to customers that have existing machines? Thank you in advance.
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How Replacing Paper With ECM Benefits All Business Departments

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Moving to an enterprise content management system ( ECM ) offers huge benefits for accounting departments, including improved efficiency, cost savings and — when correctly implemented — a great return on investment. But other departments may resist using an ECM system, often because they don’t see how ECM fits into their processes and ways of working. Legal departments tend to resist ECM either due to compliance and regulations or to misconceptions about the validity of digital documents
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Re: Sharp expects to post 180 billion yen loss in current year: report

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June 5, 2015 Company name: Sharp Corporation Name of representative: Kozo Takahashi President Director (Code: 6753) Sharp's Comment on media reports regarding speculations on Sharp's consolidated financial forecast On June 5, there were media reports regarding Sharp’s consolidated financial forecast for the year ending March 2016. However these reports are not based on Sharp’s announcement. Furthermore, there is no fact of Sharp making decision to record the loss for the businesses including
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Re: Integrated cloud environment (ice)

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yes, ICE will scan2evernote. You can offer to existing MIF as long as they are Ricoh devices and have browsers that accept the ICE. If your order the new smart monitor display, you do not need to order the browser for the new systems.
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W5100en wide format options

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Can anyone help? Does Ricoh have the 2nd roll feeder available for the W5100en?
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Putting it all Together: One Meeting at a Time

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Putting it all Together: One Meeting at aTime by Print Audit I often get asked about the culture of our companies. Other business owners wonder how we can get so much done and seem to have so much fun. The answer is autonomy, our team knows what we need to get done and they understand the parameters within how to accomplish those goals. Read more of this post
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Re: Sharp's Default Risk Jumps as Government Rescue Prospects Fade

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That produced some very good PP devices, however they don't seem to compete will in that league. I wonder how bad that investment missed the mark?
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Re: RICOH MP 401SP vs SP4510SF Equals WTF!

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The only way this works is when you are doing a fleet replacement against aging HP's. There are a zillion 42XX HP's and even though they are cheap to run on 3rd party cartridges customer are looking for something new. We are seeing closer to .01 on the MP 401 and SP 4520 which opens up lots of possibilities. Put 20 of them on a lease, replace the whole fleet with a single model and end up with a TCO of .013 or so. Getting to a single invoice, supplies and contact is icing on the cake.
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Re: Sharp expects to post 180 billion yen loss in current year: report

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...whoa for 2015!! Where are they going to get that loot from?
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Re: W5100en wide format options

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Yes, installed a machine with one a few months back. That being said, it took over a month to get one, but it did eventually arrive.
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Re: W5100en wide format options

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TY Tx, also heard that there are zero available now.
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Oce Plotwave 500 receives top honor

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Design Awards, alongside several other Canon devices, marking the 21st consecutive year that Canon has received iF Design Awards for its products. “The OcÉ PlotWave and ColorWave printers represent the perfect balance of visual and functional design,” said Yuichi Miyano, Director, Wide Format Printing Group, Canon Europe. “They feature unique internal elements to deliver high quality and reliable print output at high speeds. Ergonomic features make the printers easy to use, while high quality
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How Document Management Systems Are a Game Changer for Accounting Firms & Their Clients

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month can become expensive. A robust DMS system enables archived and stored emails to be sent via traditional emails, and, if integrated into a secure web portal, confidential files can be sent securely via the web. This saves a vast amount of money in printing costs and postage. Saving Business Time: A good DMS allows employees to be utilized for more important purposes than pushing paper. DMS is a management tool that reduces paper dependency so that folding and stuffing envelopes becomes a
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All Covered bolsters help desk capabilities with new acquisition

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The IT Services Division of Konica Minolta, All Covered, absorbs assets of Maryland-based America's Remote Help Desk. RAMSEY, N.J., May 21, 2015 (GLOBE NEWSWIRE) -- All Covered, the IT Services division of Konica Minolta Business Solutions USA, and one of the nation's top ranked IT Services companies, has acquired the assets of America's Remote Help Desk (ARHD) of Eldersburg, MD. The acquisition will greatly increase the scope of All Covered's help desk support services. "Welcoming the ARHD
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Re: Need Wholesaler for off lease wide format

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I've contacted Midwest EBU Greater Phili and nothing, anyone else have ideas for an off lease Ricoh W5100???
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Re: Need Wholesaler for off lease wide format

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Might try: Bob Taylor Copier Brokerage P.O. Box 315 Auburn, KS 66402 785.256.6244 785.220.4055 (cell) Mail to: bobtaylor1@wildblue.net He is more of a sourcer than a wholesaler and his sources may be all the same ones you have tried but he may have sources we don't know about.
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Communications Systems, Inc. Subsidiary, JDL Technologies, Acquires Twisted Technologies, Inc.

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revenue base, and building on its strengths in the healthcare IT space. We expect this complementary acquisition to result in a number of cross-selling opportunities, and over time envision leveraging Twisted Technologies’ experience with McKesson’s Practice Management and EMR solutions to expand JDL’s offering into existing and future ambulatory markets.” About JDL Technologies JDL Technologies is a leading national Managed Services Provider and a well respected provider of HIPAA-compliant
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HP page wide video and info

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sustained productivity. The HP PageWide XL 8000 Printer does the job of two printers in one single device, providing monochrome and color prints at breakthrough speeds up to 60% faster than the fastest monochrome light-emitting diode (LED) printer.** * Printing at up to 30 D/A1 pages/minute and up to 1500 D/A1 pages/hour, the HP PageWide XL 8000 Printer is faster than alternatives for large-format printing of technical documents, GIS maps, and point-of-sale (POS) posters under $200,000 USD as of March
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BTA's Capture the Magic to Feature Keynote on Legendary Leadership

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Services Panelists: Lindsay Dick Collabrance Cedar Rapids, Iowa Pete Eckstrom Carolina Business Equipment Columbia, South Carolina Michael Schwartz Image Systems for Business Somerset, New Jersey Jenna Stramaglio MWA Intelligence Scottsdale, Arizona Educational Sessions Best Practices the 2015 Industry Benchmark Model Todd Johnson, partner, Strategic Business Associates Sales Is Still a Numbers Game, But the Numbers Have Changed Gil Cargill, owner, Are You Prepared to Engage Buyer 2.0
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True or False? A GIS imaging system is only as good as the quality of the scanned images.

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%20False%3A%20A%20GIS%20imaging%20system%20is%20only%20as%20good%20as%20the%20quality%20of%20the%20scanned%20images"Sign up to receive promotions and special pricing on all your favorite Contex scanners. www.contex.com 877.226.6839 salesamericas@contex.com See us at Esri User Conference Booth #2407
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DoxTek Announces the Acquisition of Matrix Imaging's ECM Systems Division

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as a Diamond Partner, one of only 13 worldwide. This focus along with strong partnerships with key vendor and distribution partners will allow the Matrix customers to receive an unparalleled level of support and service. As part of the acquisition, DoxTek is excited to welcome James Linhart in his new role with DoxTek as the Director of Sales, West Region, ensuring these customers retain a local presence from their new value added reseller. “We have worked with many of our customers for 10 years
BLOG POST

Data Breach Threats Shift for Healthcare Firms

GUEST · 
therein, as well as a lack of control over email security, can quickly lead to problems for medical firms. The time is now to deploy protective tools. -=Good Selling=-

This Week in the Copier Industry 10 Years Ago for the First Week of June 2010

It's late Friday night. I had a decent week for short week.  In 30 days we'll be halfway through 2020. Continued prospecting in during the summer will fill the pipeline for the 3rd and 4th quarters. It's time to grind!

Enjoy these awesome threads from ten years ago this week!

Konica Minolta releases bizhub 423 series

GUEST · 
color scan-to email, FTP server , SMB, USB or TWAIN scanning to PCs as well as security features such as HDD encryption, HDD job overwrite and network access control across the series. “In many cases, our competitors charge extra for the out-of-the box security features that come standard with our MFPs, giving customers another great reason to count on Konica Minolta for all their printing needs ,” said Kevin Kern, Senior Vice President, Marketing, Konica Minolta Business Solutions U.S.A., Inc
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Konica Minolta Receives Multiple 2010 Editor’s Choice Awards from Better Buys for Bus

GUEST · 
comprehensive product guides. Better Buys for Business recognized Konica Minolta with the following awards: bizhub® C652/C552/C452 Series and bizhub C360/C280 Series of Color MFPs as Editor’s Choice in the 2010 Color Copier Guide magicolor® 4695MF and magicolor 4690MF AIO Printers as Editor’s Choice in the 2010 Color Printer Multifunctional Guide bizhub C20 Series of Printers as Editor’s Choice in the 2010 Color Printer Multifunctional Guide bizhub 40P Series of Printers as Editor’s Choice in the 2010
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Konica Minolta Enhances Workflow Efficiency with Notable Solutions, Inc. AutoStore

GUEST · 
electronic documents from a copier, scanner, or printer, then routes the information into the appropriate business system based on the document type. As a result, business is done faster, with less effort — and with less paper. For more information regarding NSi AutoStore with Konica Minolta MFPs, please visit http://konicaminolta.nsiautostore.com . Konica Minolta Contact Rachel Reed Konica Minolta Business Solutions U.S.A., Inc. rachel(dot)reed(at)kmbs(dot)konicaminolta(dot)us Konica Minolta is a
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WFISD copier deal breaks down

GUEST · 
awarded bid and make a claim on the bid bond — a career first. The bid bond provides insurance to the district of 5 percent of the contract in case the deal sours. In a school board special session Tuesday, Powell told board members the trust had been breached with Konica Minolta and urged the district to now tap its second-best bid from vendor Benchmark Xerox to provide copiers and maintenance for the next three- to five-year contract. Board members approved the new bid unanimously. Konica Minolta
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Canon Releases Helix v2 - The Latest Web-to-Print and Production Workflow Software So

GUEST · 
available later in the year exclusively from Canon and authorised Canon Business Solutions Partners. This latest workflow software provides Central Reprographics Departments (CRD’s) and print-for-pay businesses with an even more powerful package, delivering superior performance and higher potential revenues. Helix WF v2.0 offers users significant improvements in the job submission, workflow management and large format printing. Designed for use with Canon’s most advanced copiers and office
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Managed Print Services Association

GUEST · 
: Strategy Development Corporate MPS Implementation (End-User): · 1st: Insight Direct by DirectPoint · 2nd: Dow Chemical by Randy Elliott · 3rd: Utah National Guard by DirectPoint Manufacturer: Implementation to Channel or Direct · 1st: Hewlett Packard · 2nd: Ricoh & Canon (tie) · 3rd: Printersdirect MPS Infrastructure Component Provider of MPS Solutions · 1st: Print Audit · 2nd: POG Consulting · 3rd: MWA Intelligence (Enterprise Suite) MPS Infrastructure Logistical Provider of MPS Solutions: · 1st
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Re: Canon to Acquire Lexmark?

GUEST · 
% in 2006 to ~65% in 2009 while A4 share went from 5% to ~35%, many of those being printer-based MFPs. Now that's not to say they were all HP by any means, but do you have data to cite to support what you just said? HP printers are displaced by A3 copier-based vendors, sure. That's the sales strategy for those guys. But the overall trend suggests there's more to the story. No feet on the street? Are you selling to SMB only? HP has an enterprise-focused direct sales force that sells transactional
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County hopes to save money consolidating copiers

GUEST · 
, reported that the potential savings may be $10,421 annually and a projected $52,000 savings in five years. There are currently 89 copiers and printers, which will first be reduced to 85, with a gradual scale back over time. Deputy Auditor Aaron Scharpe stated that research for this project began in August 2009.
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Technifax in Dallas Nominated For Favorite Place to Buy Office Equipment By Addison M

GUEST · 
Office Solutions is dedicated to maintaining its position as a North Texas leader in providing a full range of the highest quality document imaging equipment, including Kyocera multi-function printers, Konica Minolta bizhub copiers, HP printer fleets and more, along with related support services, such as managed print services and networking services to Dallas/Fort Worth businesses through a staff of highly trained professionals sharing a tradition of integrity and service to our clients. Find
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Re: Toshiba TEC releases 2009 Financial Results

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In my little copier world, we lost a lot of big negative margin deals to Xerox "Newly manufactured" copiers at crazy low prices and crazy low cpcs. Although this result created a significant drop in sales, if you are not selling copiers below cost you can only increase operating profit.
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Re: Canon to Acquire Lexmark?

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Hey Art, I think you got it backwards! Hp is about 10 times a large (based on market cap) than Xerox. The conventional wisdom is that printers and toners make them a lot of money. That is no longer true. In fact, printers and toners have the lowest margins of all their divisions, and have been flat in margin growth (even laptops and computers have better margins for HP than printers and toners). Over the past ten years they have lost their highest volume placements to digital copiers. They do
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Print Audit® to Showcase Benefits of Print Audit for Law at LegalTech West Coast Trad

GUEST · 
, South Africa, Australia, Brazil, Canada and the United States. For more information on Print Audit, please contact: Angela Onstine 1.877.412.8348 pr@printaudit.com http://www.printaudit.com Facebook: http://www.printaudit.com/facebook Twitter: http://www.twitter.com/PrintAudit Outside of North America, please contact: Print Audit - Europe +44(0)1483 726206 http://www.printauditeurope.com inquiry@printauditeurope.com Print Audit - Australasia +612 9922-3756 http
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School board committee recommends copier contract

GUEST · 
second-lowest bid, ahead of Ikon’s four-year bid of $1,415,333 and Ricoh’s bid of $1,719,000. “We met several times and gave Oce several opportunities,” DCSS Assistant Director of Purchasing Jason Renfroe said. “We certainly thought it made the most sense to go with a network-based system for the Dougherty County School System because we’re scanning more documents everyday.” Mary Barkley, information technology project specialist, said Automated Business’ copiers wouldn’t require as much training
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Re: Toshiba TEC releases 2009 Financial Results

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I am not talking about one quote but many. I think Xerox "flushed profits" to get sales volume in the "copier" recession. I can understand the need to push out boxes but you still have to live with $0.00690 Toner in on a 45 cpm for three years. Good luck with real profit-ability on that.
TOPIC

Need MFP Salespeople?

GUEST · 
For the last seven years, I've had the privledge of being able to be the General Manager and Coach of a Summer Collegiate Baseball Team. That's one of the reasons why I don't blog as much in the summer compared to the fall, winter and spring.Over the...
TOPIC

Print quality issues with Adobe In Design

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downloading with the PCL driver but why do the photos look great? Shouldn't the PS driver be the best for this application? Also on the PS printed newsletter the blue and cyan colors look almost purple as compared to the correct blue using the PCL driver. Anything to look for here that you can think of? I have other MPC5000 units printing from In Design and the output looks fabulous. Again, Please help! John
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Canon U.S.A. Demonstrates Its Leading Document Capture and Check Transport Solutions

GUEST · 
ATLANTA, Jun 07, 2010 (BUSINESS WIRE) -- Addressing the complex, high-volume needs of municipalities in accounts payable, accounts receivable and payments, as well as document automation, imaging and management, Canon U.S.A., Inc., a leader in digital imaging, will showcase the full lineup of its imageFORMULA digital document scanners and check transports at the Government Finance Officers Association (GFOA) Annual Conference at the Georgia World Congress Center. Canon's exhibit is located in
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Re: Panasonic's A3 Exit

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I believe their copier market went south back in the 80's, the machines never ran like the other brands, You could get a machine like the old 1520 or 1300 to PM to PM but when they came out With the 1530 series and 3030 series they started down hill. What use to make me angry is their technology was state of the art. They were using transfer belts in that first 1530 in the 80's and they developed a lot of other ideas. But their weak spot, is the machines never were consistantly good. I am sure
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REPLY

Re: Canon to Acquire Lexmark?

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It could be attractive for a vendor like Samsung - has plenty of $ - Wants to build its dealer and IT VAR channel - Wants to have direct/major accounts sales - Lacks a good MPS program - Wants to have a complete imaging portfolio, but still does not have consumer inkjet I still think it would make the most sense for Ricoh if it wasn't still trying to swallow IKON too
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Re: Canon to Acquire Lexmark?

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That whole scenario seems a little ridiculous to me. We are a Lexmark BDS dealer and I could never see anything like that happening. The only company that I could possibly see buying Lexmark would maybe be Xerox and that's it. All Lexmark A3 products are Xerox boxes already. I know Ricoh owns Infoprint but I think that might be as far as Ricoh is going to go with Lexmark. Just my 2 cents!
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Re: Panasonic's A3 Exit

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I ate up a Panasonic A3 deal today. I convinced a current Panasonic A3 customer, they had no where to go one year fron now and flipped them to five Toshiba's worth $68k plus $69k BOP. Don't delay hunt down Panasonic A3 base today!
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Re: WFISD copier deal breaks down

GUEST · 
I've been able to work a few large bids and find it hard to believe that there was a "rogue" sales person. When numbers get this large they need to be checked more than four or five times to make sure you have understood all of the programs. More buyers need to follow the age old rule “If it sounds too good to be true, it probably is"
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Re: School board committee recommends copier contract

GUEST · 
"Automated Business had the second-lowest bid, ahead of Ikon’s four-year bid of $1,415,333 and Ricoh’s bid of $1,719,000." As I live and breath, there truly is a "pack of idiots" running Ricoh. Now, I've seen it all
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REPLY

Re: Canon to Acquire Lexmark?

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As a Canon dealer for over 20 years, I know enough about them to know that Canon will never sell to HP, or anyone else for that matter. Their relationship with HP is strategic and long-term, however, and not to be taken lightly. I can't see what the value of Lexmark would be to them, though, unless it would be simply to elimimate another player that is creeping into the cheap-cpc business model via the dealer channel. That would hardly seem to be enough reason for acquisition-reluctant Canon
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Re: Samsung XOA

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XOA is Samsung's new Java based SDK that will permit software vendors to write interfaces which will show up on the MFP screen. They have work done already with Pharos and Print Audit...looks pretty interesting if it is not too complex. Don't know if they are charging for the SDK or not. Saw some early versions of integrations at a recent dealer's briefing in Toronto.
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Re: Lexmark Pricing

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You can go to CDW.com and they sell HP mfps. Service is like there printers, no cpc's.
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Re: Lexmark Pricing

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Exactly correct. The XS-prefix models are intended to sell in CPC contracts like any copier would. Any of this pricing floating around out there?... I'm willing to trade pricing.
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Re: Canon to Acquire Lexmark?

 · 
I would say that IPG has helped "fund" HP's diversification into services, servers, computers etc and in doing so made printing less of an exclusive focus. But like Brandon said, printing continues to drive revenue and profits for HP and IPG is not going anywhere.
TOPIC

County to ensure privacy of copied documents

GUEST · 
County to ensure privacy of copied documents Wednesday, June 02, 2010 By Jeff Corcino Staff Writer The Clearfield County Commissioners discussed ways to maintain the confidentiality of sensitive documents in the use of the county's copy machines. At yesterday's workshop meeting, the commissioners approved leasing a copier for the planning department at a cost of $287 a month for 36 months from Ikon. But due to the computerization of copy machines, new copiers make a record of the documents they
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