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COVID19 "Remote Working" Day One Hundred of Selling

COVID19 "Remote Working" Day One Hundred of Selling



The thought of 100 business days working remote didn't cross my mind today until I received an email from Tim (Veep of Sales) with a congratulations of hitting the 100 day mark.  In ten more days we'll hit the 5 month mark and at least here in NJ there is no end in sight. Yay for 100 days! 

Yesterday we were hit with a tropical storm Isaias in Jersey.  I live right at the coast, the ocean is a mere 10 minute walk. I was sure we would get hammered with heavy wind and rain.  We had very little rain where I live however much of the state suffered with heavy winds.  Downed trees, power poles, power lines and three tornado's were registered in the state.  My house was fine and we lost power three times yesterday for maybe a half hour at a time.  By 4PM the storm was gone, we had power, AC and a bit of a mess in my yard.  

Three years ago a bird must have dropped a grape in my yard and that was beginning of my grape vine that I've nurtured for three years.  It takes roughly three years for a grape vine to start producing fruit.  Well my grape vine was enormous and the grapes were plenty.  I read an article on the weekend and guessed that my grapes should ripen in the next 30 days or so.  Isaias wiped them out, tore the trellis out of the ground and snapped the main vine at the base.  Oh such a bad day for the grapes.

I had two appointments today and I'm glad I did because cell service was non-existent if you had to make a local call.  My thinking is that much of the power was cut off to the cell towers and the towers that were in use could not handle the date.  

That first appointment was with the net new client that just purchased their scond production device from us in 3 months.  I had to be on-site with my Dealer TSC from Ricoh.  Might was well bring the big guns and I'm glad I did.  We were there to help with workflow for the one device.  Seems the workflow is centered around and older program that only runs on windows XP.  I was kind stunned when I heard that.  We offered some suggestions, spoke about technology and after almost three hours we had developed interest in a Fiery controller and Digital Store Front.  That made the day worth the effort because the client is having pain with the existing workflow and sooner or later Windows XP and that software package will not work.  Maybe another case of being at the right place at the right time. When the second device is installed we will have added 1M net new clicks a month. 

I had to reschedule my 2PM appointment because we ran so late with this appointment.  I wanted to get back to my office so I could have a shot at hitting my 50 touches today (email, inmail or phone call).  I decided to take a different way home because of potential shore traffic that was piled up earlier in the day. Figured I would take a short cut, the shortcut didn't work and I finally arrived back at my home office by 4PM.   Every road I took had downed trees, downed wires and road closures.  It was a mess.

I managed only 20 touches today, however I was able to schedule two appointments. One for later this week and another scheduled for after Labor Day.

So far I'm still at zero revenue for the week and odds are in my favor to finish at zero for the week.  Tomorrow is another day and that means "another day another dollar"

-=Good Selling=-

Looking for work!

Hi Guys,

I am putting this out there to broaden my job search network. I have a profile on ZipRecruiter.com and LinkedIn.com. If you know a Dealer or Branch or Vendor in the New England Marketplace that needs a top Sales Engineer, Solutions Analyst, Systems Engineer, of Director to manage one of these Groups could you please pass along my name & email? I would also be open to doing remote work and some (50%) travel outside of New England. I have 34 Years experience in this industry that we love (most of the time). My "TheConnectedCopier" blog will tell you all you need to know about me. See The Connected Copier Blog (click the link) I appreciate any help from the professionals in this group. I am doing OK financially but REALLY miss the work. Additionally for those of you who know me or even know me through my posts here and / or my blog can you give me a recommendation or Endorsement on Click here for ZipRecruiter or Click Here for LinkedIn.   

Thanks for your help!

Vince McHugh

vince.mchugh@Yahoo.com

DocuWare Offers Screening eForm for Businesses Entering COVID-19 Return to Work Phase

 

DocuWare Offers Screening eForm for Businesses Entering COVID-19 Return to Work Phase

~eForm provides contactless and compliant visitor and employee check-in/check-out~

New Windsor NY, August 4, 2020 – DocuWare, provider of cloud solutions for document management and workflow automation, announces a new eform and workflow to support US businesses in the COVID-19 return to work phase.

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DocuWare’s COVID-19 screening eform was first developed for internal use as a contactless and easy process to screen employees returning to work at the company’s New York headquarters. DocuWare now offers this safe, time and labor-saving option to every DocuWare customer. Each eform can be customized and configured to any new or existing system and according to each company’s preferred screening process. It ensures compliance with Center for Disease Control (CDC) guidelines that advises all business to implement and update as necessary a plan that “is specific to your workplace.”

 
Screening of employees and visitors prior to granting access to any place of work is now mandatory in most states and an automated contactless workflow is the cost-efficient way to do it. The eform follows a simple, secure workflow to check-in and check-out employees or visitors. The whole process takes just minutes and to begin they simply use the camera on their mobile phone to scan the appropriate QR code posted outside the workplace.

The eform automatically downloads to their mobile device with the specific questions for that business. Once all questions have been answered, based on the responses submitted, the employee or visitor will immediately receive a message that admission to the building is granted or denied.



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If access is denied, the organization they were trying to enter is notified via a DocuWare generated email.

If admission to the building is granted, a separate workflow is activated and a pre-appointed person from within the organization is notified by email that someone has been admitted. DocuWare has also added an optional configuration to record a temperature check. If the business requires a manual, in-person temperature check, an additional workflow is created to notify the business that someone has been granted admission and is awaiting a temperature check. Once the temperature is taken and noted, the eform is stamped and the person can enter the main office area.



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DocuWare’s automated screening process enables an even faster check-out process. The employee or visitor scans the appropriate QR check-out code, inserts their name, clicks the submit button and are checked out immediately and can leave the building. Their check-out time and date are noted in the system. DocuWare safely archives information on who entered and exited the building, along with date, time, email contact and, if they were a visitor, who they visited.

To implement and configure a customizable COVID-19 screening eform and workflow for your workplace, please contact your Authorized DocuWare Partner or DocuWare’s Professional Services team.

* * * * * * *

About DocuWare

Headquartered in Germany & the US, DocuWare provides document management and workflow automation solutions in the cloud. DocuWare has helped 14,000 customers across 90 countries simplify their work through digitizing, automating and transforming key processes.

 

For More Information Contact:

DocuWare Corporation         
Samina Sabir         
Communications Director         
4 Crotty Lane, Suite 200 , New Windsor, NY 12553         
845-253-6784
Samina.Sabir@docuware.com         

COVID19 "Remote Working" Day Ninety-Eight of Selling

COVID19 "Remote Working" Day Ninety-Eight of Selling Copiers

One of my goals for Friday was to make sure that I reached my goal of contacting twenty-five businesses.  The plan was to get them all done in the morning since I had I thought my afternoon would be spent with one appointment and the writing of the large net new order for $58K.

Just about Noon I received an email from my VP about that potential order. I responded with "I'm being patient", he responded with "don't be patient after 1PM".  It was about 1PM when I emailed the client and asked about the signed documents.  It was thirty minutes later when the response came, "I completely forgot, will head back to the office and get them to you". Whew!  Okay I didn't think that was going to happen.  Two PM turned to three PM  and three wen to four PM  and there was still no documents. I sent off another email with "documents?". 

It was about five thirty PM when I called it a day and still didn't have the signed documents for the order.  I felt ****ty because we have this thing at the end of each week where all of the sales peeps post their numbers and it's shared with our team.  Mine was shared at $15K for the week. Hey, not a bad week but not what I had hoped for. Yup I was down in dumps an could only think about what else could I had done to bring that order home this week.

Six PM means it's dinner time for in our house and each night there's 5 of us for dinner. I finished dinner early and retired to our den to watch some news.  Of course I checked my phone to see if there was anything interesting.  Facebook, Instagram, Linkedin and then my emails.  I had an email from my client that he had been super busy, he apologized and stated I'll get them to you in 30 minutes.  Of course I responded with one word, "thank you".  Thirty minutes and nothing, 7PM and still nothing.  I thought that next week will be a good week. 

It was 7:18 when I received the email with the signed documents!  Yay!  I sent off a message to my VP that we did it!  Finally the week was over and it ended on a high note.  In the ensuing email chain notifying all of the order, that we found out that we broke a record for revenue in a weekly time frame. Yes, it was a good week!

It's Monday evening about 5:45PM.  Much of my day was spent processing the order and following up on other action items that I had ear marked for today.  I had one appointment for tomorrow that I had to reschedule because of the impending tropical storm or hurricane that we may have tomorrow. Living at the coast is no fun for hurricanes, nor'easters or tropical storms.  Tonight will be spend securing the all items in the yard and making sure every window and door is tight.  

Not sure what tomorrow will bring in the way of weather but I do know what the forecast will be for prospecting.  I'm putting another 50 on my plate for the day and there should be no interruptions unless we lose power.

Our month closes on the 24th of this month. I have three weeks to add to my total. When I received the order on Friday my first thought was can I repeat May?  That's a tall task because I'm lucky if see $20K for the next three weeks.  But that's okay because I've never been shy of prospecting, the prospecting never ends.  

-=Good Selling-=

The Week in Copiers Fifteen Years Ago This Week In 2015

The Week in Copiers Fifteen Years Ago This Week In 2015, the First Week in August

Will be an interested week for me. I have a forecast of Zero for this week. I have $72K in for August and all I can think about is replicating May for $200K in revenue again.

Enjoy the threads from fifteen years ago this week! Wow I must have been on vacation with all the threads below! LOL

Service Rate on Aficio 2090/Savin 4090

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I'm up against Canon and IKON on a high volume account interested in multiple 2090/4090 machines. At a minimum of 850,000 pgs a month, can we sell service and supplies at $.0042 and make any money. BEI says yes. Our VP of Op's says no. What is anyone else doing ? The ir8500's are there... Thanks!
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Re: Service Rate on Aficio 2090/Savin 4090

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Ricoh's lowest acceptable price for National orders is .0049. We have seen in memphis from Danka .0038 on the Canon. Good luck
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Re: Scanning problem with win2003 small business server

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As for the steps neccessary to perform this ability! I will attach a PDF giving you the steps for win2003 server. Slim463
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Re: 551 CQ

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Hey Beachcopy, the first thing is, dont get excited! If replacing the grid solved it I would look at the top seal of the developer unit, if it is leaking it is blowing onto the grid. Another thing would be to use Ricoh supplies, if youre using an off brand toner, the particles may be doing the same thing. DEV FRONT SEAL A229-3091
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Re: DocuTech question

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I had the exact issue several years ago. The postings are correct it is a sun front end that supports only Xerox file format. First of all "pound home" to you customer that Xerox sold them a dead end with the intent to give the customer no way out. It's possible to get the customer so angry that you now have more money to work with. Secondly. I converted all the files to postscript and then to pdf. I did it manually but i'm sure that you can do it in a more automated fashion now. Check out
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Re: Win XP Command Workstation Problem

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You must install fiery how ordinal network printer, dont use the following install, Start - RUN - \\ip fiery - conect a printer
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Just on my mind

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appointments are all activities that will make a difference in our production over the days, weeks, months and years. Between the hours of 9 am and 4 pm if we are not concentrating on these core activities, then we are not doing MIN. Demos, training, proposals, paperwork of all sort can and should be done before 9 and after 4. I was once told by a sales manager I had when I was getting into the insurance business that the great thing about the job was that I was only going to have to work half a

The Document Imaging Channel's Customers Are Already Using Options

With the financials for the quarter ending June now reported. The harsh realities of sub 30% declines in revenues, and evaporation of profits have opened the window into the Document Imaging Channel's future.

The Channel's leaders have experienced what massive declines in service revenues look like firsthand. They can also visualize how the deep dips in hardware revenue will challenge the sales structure, along with the channel's entire go to market business model.

One can easily visualize that even as the industry returns to a post virus world, the revenue will continue eroding as service volumes continuing declining, and the lower cost A4 hardware replaces A3. The A4 momentum will erode the A3 placements in record numbers over the next few years.

For decades, print equipment manufacturers relied heavily on the Document Imaging Channel's dedicated resellers to sell, supply, and service print/copier equipment to its SMB and Enterprise end-user customers.

Of course, there are alternatives for end-users to acquire print equipment, supplies, and services outside the Document Imaging Channel. These alternative actors have been delivering the future of print for over a decade. These alternative providers will gain substantial market share as the industry consolidates and realigns its supply chain to equalize supply and demand. 

Alternative providers such as IT Vars, Office Products Resellers, Managed IT Service providers, brick and mortar retailers as Staples and Office Depot, and of course, Amazon. Does anyone in The Document Imaging Channel believe that Amazon didn't sell any of its customers, both print hardware and supplies, in the last few months? They did, and they have been for a decade, along with all those others mentioned. There are billions of dollars in print equipment, supplies, and services delivered to end-users through these alternative actors in the supply chain.

The Document Imaging Channel is rapidly becoming out of alignment with its end-users. The commoditization of any product or service is caused when its end-users accept that the lower price aligns closer to how they value the means to their desired outcome.

The industry's end-users will determine the industry's value. Anytime some of the industry's actors double down on delivering to end-users out of alignment in value; Other actors in the supply chain will seize the moment to add those customers to their portfolios.

Ironically for over a decade, we watched some in the supply chain focus on getting the alternative providers to deliver in the ways of The Document Imaging Channel. I think about the obsessions to provide all printers their supplies, and services through a contracted means MPS as example.

Today we realize there are millions of devices, supplies, and services delivered outside contracts. The alternative providers were emulating what many more customers will do as the deliverable continues to shift from A3 to A4. 

Pre-Virus, being out of alignment by a lack of understanding or misunderstanding from customers, had a longer tenure. However, once end-user awareness gains momentum being out of value alignment with them will be crippling. The Pandemic is and continues to bring that awareness to bear. 

The End-users of The Document Imaging Channel will not remain customers through an outdated means just because its actors insist, they do. The majority of the Document Imaging Channel's End-users will instead align with those who deliver through a means which aligns in expectations based on market realities.

Here are some coming changes caused by End-users the industry must prepare to address quickly.

First, The manufacturer's direct business model is extremely vulnerable to extinction. Unless it goes through a massive overhaul and must deliver additional services just as the dealers must. A manufacturer's cost to maintain a direct to an end-user business model built to sell products and its services based on growth cannot survive as their products and services sold are rapidly declining in cost while commoditizing.

The A4 Printers and MFPs will replace a massive population of A3 equipment. The industry's actors must get past arguing against this reality.

Leasing and contracted A3 equipment with services will shrink dramatically as more end-users purchase much less expensive A4 through a transactional method. The practice of premature buyouts and contracts designed to keep the mystery of the margin are fading fast.

The Business Color A3 MFP will not be required in ways of the past as more information is consumed behind glass, and as business processes demand less hard copy color. Think about all the churches who have not printed their bulletin over the last six months instead they posted them online. 

The B/W MFPs will also be reduced in quantity and replaced with print-only devices as end-users reduce in need to input paper as a business process function. Today's business processes are eliminating scanning and faxing. Think of all the documents which were once printed just to be signed and scanned as an example. 

Both SMB and Enterprises will shrink and eliminate their populations of walk-up MFPs as the WFH movement increases.

Enterprises and SMB organizations continue ramping up digital processes, keeping the structure to information digital and cloud-based, replacing paper-based input, and output. The need for paper-based business processes will still exist. The only question is, at what level will it decline from those per-virus volumes? 

The WFH user will purchase sub 300.00 MFP's, and there will be no excitement or movement from end-users either enterprise or SMB to provide any MPS programs to these WFH workers. Yes, of course, there will be applications, but one-offs are not a scalable deliverable.

My friends, the convergence of reseller channels, and providers' consolidation through all the supply chain. Will cause significant shifts to all resellers that deliver services and products to both the SMB and Enterprise End-users.

The Document Imaging Channel must replace the declines of print and its services with diversification or completely realign to deliver print equipment and its services in a much less expensive way. As the vast populations of walk up A3 devices are eliminated what remains will not sustain the Document Imaging Channel dealer in the comfort of their pre-virus circumstances.

Those who can replace the mindsets to save something with mindsets to create something different in ways that align with the end user's expectations will win.

"Status quo is the killer of all that will be invented."

CEO/Founder TEASRA, The Innovation Channel, and Host of The End of The Day With Ray! https://www.endofthedaywithray.com/

Ray Stasieczko  

The Week in Copiers Ten Years Ago This Week In 2010

The Week in Copiers Ten Years Ago This Week In 2010, The First Week in August

What's in store for me this week?  Still dealing with Corona Virus, New Jersey closed and a Hurricane coming up the coast.  Forgot to mention a forecast of zero for this week.

Enjoy these threads from ten years ago this week!

Canon Copiers Advancing the Frontiers of Digital Printing – Three New imagePRESS Digi

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C7000VP Digital Printer Since Canon entered the high-quality, high-volume digital colour production print market with the C7000VP at the last IPEX show, the imagePRESS range of printers has proved hugely popular with customers worldwide. The figures really speak for themselves - over 1000 Canon imagePRESS colour engines have been sold in Europe since July 2007 and it’s estimated they’re producing a staggering 100 million pages every month. The new C7010VP, C6010VP and C6010 Digital Printers
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How managed print services (MPS) can add efficiency and streamline operations

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the management of office technology devices, to find themselves with an excessive number of copiers and/or printers, purchased through several different vendors, which means different points of contact, depending on the device. Therefore, the simplicity and ease of having one point of contact managing a company’s devices is the second-greatest selling factor. The integrated environmental and security features are probably two of the biggest differentiators for Toshiba specifically. The Encompass
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Ricoh Green Reports Spell Success in the Educational Market

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device usage, in turn moving forward its district-wide paper reduction initiative. According to generated @Remote Green Reports data, from July – December 2009, AACPS saved more than 20 million sheets of paper, equaling 44,000 reams or almost $116,000 in paper costs. For 2010, the savings thus far have totaled approximately $108,729. In the last six months of 2009, AACPS printed nearly 76 million sheets of paper on the fleet's 180 Ricoh networked print devices. The school district achieved a 60
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DocuSource Partners with Ricoh

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through its network of authorized dealers, markets and distributes products in North, Central and South America. Information about Ricoh’s complete range of offerings can be found at http://www.ricoh-usa.com . About IKON: IKON Office Solutions, Inc. (www.ikon.com), a Ricoh company, is a leading provider of innovative document management systems and services, enabling customers to improve document workflow and increase efficiency. IKON integrates copiers, printers and MFP technologies, and document
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CANON NAMED A LEADER IN LEADING ANALYST FIRM’S 2010 PRINTER/MFP MAGIC QUADRANT REPORT

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capability and the inventiveness and resources, skills and vision to deliver superior levels of support to existing and future customers globally. Leaders have a proven track record of channeling R&D initiatives into products and solutions that customers need.” For more information about Canon’s entire portfolio of advanced digital imaging solutions, please visit www.usa.canon.com . [1] Gartner, Inc. 2010 Printer / MFP Magic Quadrant, F. De Silva, S. McNee, V. Tripathi 30 July 2010. About Canon
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MO City is soliciting sealed bids for a Copier/ Printer/Fax/Scanner Combo.

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The City of Ozark is soliciting sealed bids for a Copier/ Printer/Fax/Scanner Combo. Sealed Bids marked “Sealed Bid” “Public Works Copier” will be accepted until 10:30 a.m., Thursday, August 12, 2010. Send sealed Bids to City of Ozark, 205 N. 1st St. or P.O. Box 295, Ozark, Missouri 65721. A public bid opening shall be held at the stated date and time at the Ozark City Hall, 205 N. 1st St., Ozark, Missouri. Specifications can be obtained in the City Clerk's Office at (417)-581-2407. The Board
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Did Anyone See this Published Anywhere?????

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oversight. For example, Ricoh University leader Beverley Patterson has been cut effective August so". ironically she will leave the company about 2 weeks after traveling to San Antonio to accept an industry award from CompTIA at their Breakaway conference for leading Ricoh University. Meanwhile, Ricoh competitors like Canon and Toshiba are actually investing in training and sales productivity tools to strengthen their solution selling capabilities and prepare staff for the slow, steady rebound of
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Océ Expands Color Opportunity with Canon imagePRESS Digital Color Press,

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. Print professionals will immediately benefit from the combination of Canon’s advanced digital color technology and world-class Océ expertise, service and support. The Canon imagePRESS system rivals offset devices for print quality and performance, while delivering extraordinary value and productivity. Quality-focused, high-volume professional printing environments such as commercial printers, in-house print shops, direct mailers and service bureaus can improve profitability through affordable
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Nuance PDF Converter Enterprise 7 Delivers Time-Saving Innovations that Make It the S

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the PDF document. Smarter PDF for Paperless Workflows – Users can now directly open, edit and save PDF documents with leading content management systems, including Microsoft SharePoint; Autonomy iManage WorkSite; OpenText DocsOpen, Connectivity Solutions (eDocs/Hummingbird) and LiveLink. The product also includes support for the eCopy Inbox, providing direct connectivity to Nuance eCopy ShareScan, the best selling network scanning and document workflow solution for multifunction printers (MFP
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Xerox 9201 ColorQube "Pricing on the Street"

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Xerox 3CQ9201 copier/printer/fax machine in the amount of $17,590.00.
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Ricoh Canada Inc. and IKON Office Solutions Inc. Officially Amalgamate as Ricoh Canad

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provide, deploy and service a rich and leading-edge technology offering to the national Canadian business market. About Ricoh Canada Inc. Ricoh Canada Inc, headquartered in Toronto, Ontario, is a wholly owned subsidiary of Ricoh Company Ltd., the 74-year old leading supplier of office automation equipment and electronics, with fiscal year 2009 sales in excess of $21 billion. Ricoh Canada Inc. is a leading provider of document solutions. Ricoh's fully integrated hardware and software products help
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Recently Launched bizhub C35 Earns Best in Class Distinction from Wirth Consulting

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." About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the third consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. For more information, please visit http://www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook (@Konica Minolta Business Solutions U.S.A), YouTube (@KonicaMinoltaUS), and
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Chester Heights Council OKs copier, developer’s contracts

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By Kenn Stark, Times Correspondent CHESTER HEIGHTS — Borough council recently dispatched a short list of business matters at a 19-minute-long Aug. 2 voting meeting, where a modified copier contract and a developer’s contract extension were approved. Council voted unanimously in approving another three-year contract with Ricoh for the borough’s lone copier/fax/scanner machine. For an additional $12 per month and a total monthly payment of $202.37, the borough will get to use new color-capable
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Canon imageFORMULA ScanFront 300/300P Network Scanners Offer Businesses Digital Age F

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FAX server or FAX service provider. -- Scan-to-Print - Sends the scanned image to a shared printer on the network. Further enhancing the flexibility of the ScanFront 300/300P scanners will be a new Software Development Kit (SDK), available later this year. Using the SDK, solution providers can tailor the ScanFront 300/300P to suit their specific needs and those of their customers, enabling easier integration with their customers' existing workflows and applications. The ScanFront 300/300P scanners
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ANNOUNCEMENT OF AWARDING RAYTHEON COMPANY FOR A 3 YEAR CONTRACT FOR COPIER MAINTENANC

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Aug 02, 2010 (FedBizOpps via COMTEX) -- NOTICE TYPE: Modification to a Previous Presolicitation Notice DATE POSTED: 29-JUL-10 OFFICE ADDRESS: Department of Justice; Bureau of Alcohol, Tobacco and Firearms (ATF); Administrative Programs Division (APD); 99 New York Avenue, NE3rd Floor - Acquisitions Washington DC 20226 SUBJECT: Announcement of Awarding RAYTHEON COMPANY for a 3 year contract for Copier Maintenance Services.--J CLASSIFICATION CODE: J - Maintenance, repair & rebuilding of equipment
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RFP for A3 COLOUR LASERJET PRINTER in South Africa

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SUPPLY AND DELIVERY OF A3 COLOUR LASERJET PRINTER (RE-ADVERISEMENT) • Reference Number: 8/2/33/2010-2011 • Posted on: 03 August 2010 • Closes on: 11 August 2010 Request for Quotation (RFQ) are hereby invited for the Supply and Delivery of A3 Colour Laserjet Printer. The minimum specifications are detailed in the RFQ document. RFQ documents will be available from the Budget and Treasury Department (SCM Unit) at no cost to the service provider/supplier. The documents will be available on
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New Color Copier Bid in Canada!

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Industry, Tourism and Investment REQUEST FOR TENDERS New and Unsed Multi-Functional Color Photo Copier PM010316 The Government of the NWT, Industry, Tourism & Investment in the Deh Cho Region (Fort Simpson), are questing tender bids from qualified vendors for a New and Unused Multi-Functional Color Photo Copier for Fort Simpson, NT. To Obtain a Tender Document Email: Brenda_Dodman@gov.nt.ca Submissions will be received until: 3:00PM, Local Time, August 18, 2010 General Enquiries to: Brenda
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Lease Fourteen (14) Color Copiers,

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NOTICE TO BID - Bid #776 Notice is hereby given that the City of Berkeley, Missouri, will accept the sealed bids for RFQ #776, Lease Fourteen (14) Color Copiers, according to the specifications attached to the bid form. Copies of the bid forms may be obtained from the City Clerks Office in the Berkeley City Hall, 6140 N. Hanley Road, Berkeley, Missouri 63134. Sealed bids will be received at the City Clerks Office in the Berkeley City Hall, 6140 North Hanley Road, Berkeley, Missouri, 63134 until
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KATUN® INTRODUCES UNIVERSAL KATUN® PERFORMANCE™ TONER FOR USE IN TOSHIBA E-STUDIO 520

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MINNEAPOLIS -- (August 2010) -- Katun Corporation, the world’s leading alternative supplier to the office equipment industry, is pleased to introduce universal Katun® Performance™ toners for use in Toshiba e-Studio 520/853-series MFPs. Katun’s combination of a universal cartridge, competitive price, and OEM-equivalent performance enables dealers to increase their profitability immediately upon installation and throughout the life cycle of these well-regarded Toshiba machines. “Because today’s
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OKI Printing Solutions Showcases ProColor Series at Fall Tradeshows

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, including full-color envelopes. Powered by PANTONE® calibration and an embedded EFI Fiery® controller, the pro900DP delivers supreme color accuracy with heavy-duty feed and production capabilities. pro510DW- Customers can achieve fast, continuous web printing at up to 30 feet/minute (5.1" per second slew rate), handling a 2,500 foot roll of stock. The compact pro510DW supports paper, labels and various tag stocks and includes automatic cut and reload between print jobs to eliminate operator
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Industry Pundit and MPS Pro Ken Stewart Joins Photizo Group to Enrich Channel Resourc

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). MPS involves managing hardcopy device fleets (copiers, printers, multifunction devices, and fax machines) in a unified fashion, often outsourcing this to an external vendor. From its landmark MPS study in April 2008 to ongoing research covering North America, Europe and Asia, Photizo has emerged as a leader in dynamic business intelligence about the MPS market. Vendors, dealers and enterprises can find MPS information and resources at http://www.managed-print-services.com, including an “MPS
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State if Minnesota Copier Pricing Link

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Found this, nice you can click and get pricing for MN state, some of the cpp's are very interesting.http://www.oet.state.mn.us/itp...e_manufacturers.html
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North Dakota Digital Color Copier

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North Dakota Issues Solicitation for Digital Color Copier (Targeted News Service Via Acquire Media NewsEdge) By Targeted News Service WASHINGTON, Aug. 5 -- The North Dakota Office of Management and Budget issued the following solicitation notice for the Department of Human Services: Solicitation Number: 312-2009-46 Type: Invitation For Bid Issuing Agency: Human Services, Department of Division: State Hospital Title: DIGITAL COLOR COPIER Short Description: Purchase of a digital color copier for
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Re: Ricoh Canada Inc. and IKON Office Solutions Inc. Officially Amalgamate as Ricoh Canad

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There will be a lot of P-offed Ricoh dealers in Canada that will begin to search for alternate copier suppliers. I have one that switched a few months ago. They stated that as an independent dealer, Ricoh Canada treated them poorly, like a branch office. Ricoh Canada has grown so big with rules ands procedures it is hard to get anything done quickly or easily.
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Re: Xerox 9201 ColorQube "Pricing on the Street"

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Xerox Model 3CQ9201 Copier at a cost of $22,452.00
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Re: Canon 3480i Question

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Hi Art, This model is discontinued, replaced by the first Canon iR Advance color MFP series. MSRP for mainframe is $13k cabinet - $243 DADF - $1200 Super G Multi-line fax is $1,275 So total MSRP is: $15718, but I wouldn't expect to see this selling for more than $9k - maybe a few thousand less given where it is in its lifecycle.
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Re: Rumor has it.....

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quote: Originally posted by GMAN: Ricoh (Rikon) will keep the two Headquarter locations (West Caldwell, NJ and Malvern, PA). The Savin or Lanier brand will go away on or around 3/31/11. Will be interesting to see how that affects the local dealers who carry Savin or Lanier???
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Re: Rumor has it.....

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Actually I meant the rumor that the Savin and Lanier labels would be absorbed by the Ricoh label. The article you referenced is about Ikon being absorbed by Ricoh in Canada only. I am with a Savin dealer and have heard they will keep the name going forward, but you never know, that is why I want to find out if this rumor is founded in anything definite?
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Re: Did Anyone See this Published Anywhere?????

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I think this is another Rumor mill again i know dealers that are booking stuff well into December for training Mind you I also heard a Rumor that Ikon is taking over Professional services for Ricoh and ricoh will concentrate on equipment sales knowing how the Ikon PS team bills I certianly hope not
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DocuLex Launches Subscription-Based Managed Document Services

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module, Goby Capture. DocuLex management document services may be scaled for multiple organizations and users, with a monthly fee structure based on storage volume. This browser-based content management program provides remote document access, permissions, printing and distribution, enabling secure document warehousing and sharing for practical knowledge management and colleague collaboration. Providing offsite document storage accessed by a customized user portal, the program serves an
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Need help with imageRUNNER C2550

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Can anyone help with MSRP for Canon C2550, with doc feeder, two paper trays, fax, print & scan?
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Re: Mark Pollack Joins Konica Minolta!

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Congratulations to Mark. He was always an inspiring speaker at the Ricoh dealer meeetings. Lots of energy.
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Re: ANNOUNCEMENT OF AWARDING RAYTHEON COMPANY FOR A 3 YEAR CONTRACT FOR COPIER MAINTENANC

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Neber knew Ratheron did copiers~
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Re: MP4500 Serverless fax dilema!

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Jason: left u a message today. In the previous post you mentioned that you were able to program one of three fax lines to forward to an email address and the second lines "sends to an executive assistant", were you doing this with email also. My SE's and Ricoh Support states it can't be done, can it. Also please provide a link for this fix if there is one. Thanx Art
Member

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Re: Ricoh Wide Format Equals Skid Row

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Jrlz Yup, the move away from the Ratio controller is not a good one. What Ricoh probably saw was that most of the W2400's were being sold with the embedded controller, thus the reasoning for not renewing with Ratio, however on the other end I had heard that Ratio was in horrible financial condition, that may have made theie decision also.
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Re: Rumor has it.....

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Looks like that is not the case for Ricoh/IKON Canada.... Ricoh Canada Inc. and IKON Office Solutions Inc. Officially Amalgamate as Ricoh Canada Inc. http://www.tradingmarkets.com/...da-inc--1084492.html That was quick...
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Re: Did Anyone See this Published Anywhere?????

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I just booked a training through Ricoh University this morning, and got a confirmation from them, so it looks like RU is going strong
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Océ Supports Graphic Arts Market as Gold Sponsor of InterACT

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multichannel marketing, and no one does it better than our customers. Direct Group’s interact session on transpromo marketing serves as an excellent example for other printers and service providers who want to grow in that direction. We are proud to be a part of the transpromo story attendees will hear at this session,” said Francis McMahon, member of the InterACT! advisory board, and Vice President, Marketing Océ North America, Production Printing Systems division. Océ Customer Presents TransPromo
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HP TippingPoint Updates Zero Day Initiative Program to Improve Security for Clients

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, businesses, governments and society. The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP (NYSE: HPQ) is available at http://www.hp.com/ . © 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty
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AlphaGraphics Stores Nationwide Utilize the Versatile OKI pro900 Digital Color Press

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MOUNT LAUREL, N.J., August 2, 2010- The OKI pro900DP digital color press allows AlphaGraphic stores to produce short-run color print jobs on a variety of media with variable data capabilities OKI Data Americas, which markets its products under the OKI® Printing Solutions brand, today announced AlphaGraphics stores will utilize the OKI pro900DP digital color press to perform short-run, on-demand color print jobs with Single Pass ColorTM technology and now offer full-color envelopes. The
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HP has been positioned as a “leader” in the latest Gartner “Magic Quadrant Report for

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printers and multifunction products (MFPs). The traditional speeds and feeds for typical office printing … have given way to the hardware’s ability to integrate and deploy software applications that connect them to the company’s document management systems. Remote monitoring capabilities, diagnostics, security and other factors are becoming the true differentiators.” HP recently introduced solutions that not only leverage web, mobile and security technologies, but also offer customers new ways to
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C2050 with KSV-21

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Had a customer today tell me that he wants a couple of C2050 but he needs the KSV-21 card installed. This is a card that interfaces with a secure telephone line (STE). I can see that Ricoh includes this with their secure fax equipment but not with the optional fax available on the C2050. He insists that it is available. Anybody have any information to the contrary?

The Week in Copiers 5 Years Ago This Week In 2015

The Week in Copiers 5 Years Ago This Week In 2015 First Week of August

Friday was a pretty good way to tend the week.  At 7PM I received the docs for a net new order for $58K and added more than 1/2 million clicks a month! Woohoo!

Enjoy these great threads from 5 years ago this week!

Konica Minolta fosters collaboration with Cal Poly's Graphics Communications Program through donations of print engines and multi-channel marketing software

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, California Polytechnic State University. The donated products include: Konica Minolta bizhub C1100 PRESS – This is one of the flagship products among Konica Minolta's line of color digital presses. It boasts a print speed of up to 100 impressions per minute (or 6,000 per hour), a 13,890-sheet maximum paper capacity for long runs and a wide array of inline finishing options. Konica Minolta bizhub C754e – One of the company's first multifunctional products to feature the INFO-palette design
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Leader of the Pack: Xerox Tops Quocirca Managed Print Services (MPS) Market Landscape Report for Sixth Year Running

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NORWALK, Conn., Aug 03, 2015 (BUSINESS WIRE) -- Xerox XRX, -0.73% has again retained the top position in worldwide managed print services (MPS), according to the latest market landscape report by analyst research group Quocirca . The 2015 rankings mark Xerox’s sixth consecutive year as the leader. Xerox helps companies optimize their printing infrastructure with MPS , and streamlines their communication andbusiness processesto grow revenue, reduce costs and operate more efficiently. Through
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Nearly 51% of enterprises plan to increase spend on managed print services

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the broadest hardware portfolio are best positioned to address the diverse printing and imaging needs of large enterprises. The market is characterised by a tightly packed group of leaders -- Xerox, HP, Ricoh, Lexmark and Canon. “Xerox is well-established within the MPS market – proven again by its sixth year leading the pack," the analyst firm adds. amp;lt;img class="wp-image-2381248 size-full" src="http://s3.firstpost.in/wp-content/uploads/2015/08/MPS.jpg" alt="MPS" width="580" height="477" /amp
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Label Print Technologies Installs Epson SurePress Digital Label Press to Deliver High-Quality Short-Run Labels

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labels and designs that meet customer demands. We love the exactness of the print, the crispness of the image, and the color gamut on the SurePress is stunning – we've had the ability to spec in a very wide range of colors for our customers." Designed for prime label converters and commercial printers, the Epson SurePress L-4033AW is an easy-to-operate seven-color inkjet digital label press with White ink that makes high-quality, short-run label printing easier and more efficient, even on clear
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Budget Document Technology given 2015 Pro-Tech Service Award

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RAMSEY, New Jersey, and LEWISTON, Maine — Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ) has announced that Budget Document Technology of Lewiston has been honored with a 201 5 Pro-Tech Service Award at the Art of Disruption Dealer Conference in Los Angeles. Presented by Konica Minolta CEO, Tom Taiko, President and COO Rick Taylor and EVP, Dealer Sales, Alan Nielsen, the Pro-Tech Award recognizes those Konica Minolta dealerships that demonstrate the highest
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Sharp exits the U.S. TV business

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haven't been kind to Japanese TV makers in general; Sharp is just the latest of a string of formerly powerful companies that have decided to pull out of the U.S. market. Hitachi no longer sells TVs in this country, and the JVC brand is now controlled by Amtran , a Taiwanese company. Mitsubishi and Pioneer both stopped selling selling TVs, and early this year Toshiba pulled the plug on its U.S. TV business. Panasonic stopped selling the plasma TVs it was best known for, and many question if it
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Four Reasons Why I'm SO Excited about Print Audit Insight Dashboard!!

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After viewing the first Print Audit Insight Webinar a few months ago, I thought I would pick five existing accounts that I would approach and offer them a print analysis of their fleet. Over the last month, I identified those five accounts, and scheduled two meetings. Our first meeting was with an existingaccount that has a fleet of about 30 printers (we have the copier business but not the printers), believe it or not there is a printer on every desk! Most are aged, less than half are on the
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Ricoh Canada Inc. Completes its Acquisition of Graycon Group Inc., a Leading IT Services Firm in Western Canada

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global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo , Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2015 , Ricoh Group had worldwide sales of 2,231 billion yen (approx. 18.5 billion USD ). The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also
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3D Printing in Electronics Industry Will Thrive Following the Increased Range of Applications for 3D printing Through 2019: Technavio

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Size The new Technavio report covers the present scenario and growth prospects of the global 3D printing in electronics industry from 2015-2019. To calculate overall market size and vendor shares, we consider the revenue generated through sales of printers, materials, and services in the electronics end user segment. Key Information Covered in the Report: Key Vendors: Stratasys 3D Systems Arcam ExOne Market Growth Drivers: Advances in technology and manufacturing processes For a full detailed list
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Ricoh SP431DN Repositioning

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I just noticed that the 430DN and 431DN was repositioned. MSRP went down. I see these printers now selling for under $900 on the web, yet my cost is 25% higher, WTF? Anyone else seeing this?
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How I Revolutionized my Sales Results, and you can too!

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.” If the executive buyer is 69% of the way through their journey before they contact a salesperson, then as sales professionals we must place and position ourselves in the world they are now living in. Adapting to social selling platforms such as LinkedIn allow sales professionals to gain the attention of the new buyer in a competitive market. Social selling is the method in which sales people identify prospects, nurture them, share relevant information and generate a sales pipeline. This
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Becoming 3D Announces New Leasing Program for 3D Printers

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direct financing options for small, mid-sized and Fortune 500 companies across the United States . They help companies succeed. A core objective is to improve the quality of life and economic vibrancy of the places where their customers, employees and investors live and work. About Becoming 3D Becoming 3D is a leading provider of 3D printing design-to-manufacturing solutions including 3D printers, print materials and supplies for both professionals and consumers.Their products and services
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Future of Mobile Printing

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or image, then print. This works with any NFC-enabled printer, not just your own. Images can also be uploaded to cloud storage by using an NFC-enabled scanner. The Future of Mobile Printing Last year, Samsung acquired PrinterOn, a pioneer in mobile cloud printing solutions, which reinforced Samsung’s mobile ecosystem and delivers enhanced solutions. Samsung is currently working with a mobile network operator in Europe to develop a cloud printing and charging solution based on the Samsung Cloud
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RICOH P3500 at InfoComm 15

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Many copiers needed in California

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LOS ANGELES COUNTY METROPOLITAN TRANSPORTATION AUTHORITY (METRO) The Los Angeles County Metropolitan Transportation Authority (Metro) will receive proposals for Request for Proposal (RFP) No. PS15534 Multifunction Devices (Convenience Copying Services). This goal of this procurement is for a contractor to furnish and maintain a fleet of convenience copiers for use by MTA employees. All proposals must be received on or before 2:00 p.m., September 9, 2015 Pacific Standard Time, at the address
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Re: Budget Document Technology given 2015 Pro-Tech Service Award

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Great Job Tom. This award reinforces what everyone already knows that works with your company- your focus is on taking care of your customers and run a great company.
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Open Disussion about Ricoh & The New Epson Wide Formats

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Has anyone else seen the LDP MSRP and options for the new Epson's that are available from Ricoh? How about the lowest selling price? Would love to hear everyone's comments. I have some information I can share.
Blog Post Premium

How to Generate Excellent Content without Really Trying!

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I've been writing original contentfor the past 6 years or so, maybe even longer. One of my courses in High School was creative writing, though I never did well in English, I've always enjoyed the chance to put thoughts on paper and now on my blog. On most occasions writing comes easy for me, don't know why, it just does. Over the years, I've been able to build the Print4PHotel web site to more than 600K page views a month with zero dollars spent on advertising or SEO (Search Engine Optimization
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Mac slow printing

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I have a customer who has uncovered a strange situation for which I'm trying to find a resolution. The initial complaint was that all printing to the Savin MPC3003 is taking a long time. In trying to duplicate the problem I was able to identify at least 1 known issue that I can reproduce. When trying to print a 16MB PowerPoint presentation from their Mac OSX 10.10.4 with the PostScript driver the document takes over 5 minutes just to RIP the job. If you look in the print queue it takes a long
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Supplies Network Announced as Sponsor For Exclusive Top 100 Summit

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and Equipment Solutions Manager at Supplies Network. “These interactions help us enhance our solutions to address the needs of our partners. We’ve launched many services such as national printer installation, national break/fix and local device management as a direct result of these face-to-face exchanges. We’re excited to sponsor and participate in this year’s Top 100 Summit.” "Supplies Network has been a leader in the Managed Print Services space since the beginning. We couldn't be happier about
Member

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Commissioners approve wide format printer purchase

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Fillmore County’s commissioners had no visitors to entertain during its meeting on Tuesday, Aug. 4, but the board did have some regular housekeeping to do. Recorder David Kiehne presented a request to purchase a wide format plotter printer for the Geographic Information Systems (GIS) office for a total of $3,495. Kiehne cited the printer his office needed would be paid for out of the recorder’s allocated funds and would have a five-year warranty that would eliminate the need for a $395 annual
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Canon IRC3300 Series

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I am impressed with this machine over the previous 2200 series. This box seems to be a lot better designed and can't help but rave that they finally put postscript on it out of the box. We just sold our first two the other day and they seem solid as a...
Member

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Panasonic’s Newest Workgroup Scanners Win Buyers Lab “Summer 2015 Pick Award”

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imaging devices, each representing months of exhaustive hands-on testing in its U.S. and UK laboratories, BLI has been the most comprehensive source of competitive intelligence on MFPs, single-function printers and scanners, wide-format devices and production hardware, as well as on software and consumables. BLI’s database includes nearly 53,000 products globally. For more information, please visit buyerslab.com, call (201) 488-0404 or email support@buyerslab.com . Panasonic Solutions for Business
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Re: Mac slow printing

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Thanks Art, that was my initial thought. However, the problem is with the RIP, the MFP is doing what it is told...the problem is the information is just taking too long to get to it. I'm still working on it, gathering information so that when I call the hotline again I'll be better prepared. I'm in the process of recreating this in our office. It took 16 minutes to print the 17 page PowerPoint.
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Re: Mac slow printing

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This being a power point, they should save the finished power point as a pdf and they should be printing the pdf not the actual power point file. Just asking for problems otherwise.
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Re: Anyone using Telemarketers in your office

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thus, if I was doing 5 appointments per day, that would be a high level of activity and sales would sky rocket!!!
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Re: Anyone using Telemarketers in your office

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We do, but it's kind of a catch 22. For one thing, it's hard to keep the good ones from moving into a field sales role or from going to a better-paying inside sales job in a different industry. For another, executives use it as a reason to reduce certain components of sales reps comp plans. I understand giving the telemarketers a cut of the commission but arguing that the department costs too much (especially when speaking to top producers) is a standard greedy owner cop out. All that aside, I
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Anyone using Telemarketers in your office

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I have been hearing more and more lately about using telemarketers, or "appointment setters" in house. I am hearing great feedback from several people about the number of deals they are getting now and how much business has been brought in. One guy I know has 5 and they are killing it from what he told me. They make 150 calls a day per person if I remember correct and are responsible for setting 35 appointments for the sales reps a week. Does anyone have a feedback to share on this. I have

A Selling A Selling From The Heart Professional Wages War Against Sales Whiners And Mediocrity The Heart Professional Wages War Against Sales Whiners And Mediocrity

"To be successful, you have to have your heart in your business and your business in your heart"
Thomas Watson, Sr.

Today’s selling environment is turbulent and full of turmoil. It's much more challenging and complex than ever before.

Is it me or has the gap widened between a sales rep and a sales professional?

Substance, sincerity and heart... where has it gone?

In uncertain and challenging times, sales professionals rise to the occasion. They recharge and reactivate their heart. Unfortunately, the opposite happens with sales reps. They whine, moan and groan as they beat themselves up with the mediocrity mallet.

According to the Urban Dictionary, whining can be defined as...

"Someone who won't stop complaining about everybody else, but yet gets mad when they hear other people complain. They usually pay more attention how other people make them feel than to what they are actually saying."

Sales whining and mediocrity is at an all-time high. The Centers for Disease Control and Prevention has put it on the "Watch" list as complaining by salespeople. 

Why are some many in sales mediocre and afraid to think big?

A mediocre sales rep operates in a state of acceptance and works according to average standards, just getting by; barely making it. Operating with mediocrity creates a mindset that living in the comfort zone is acceptable.

Too many sales reps are comfortable living in mediocrity. They choose to follow in the footsteps taken by many other sales reps because they believe it provides a sense of security.

There are way too many sales reps out there who believe they are 'A' players but in actuality they are nothing more than 'C' players hiding inside an empty suit

A mediocre mindset prevents those from becoming the best version of themselves. They settle by following other like-minded sales reps down the same mediocre sales road, terrified of taking the steps towards loftier sales goals.

You can survive and get by operating with a mediocre mindset but you'll never thrive. You'll always be among the other "me too" sales reps. 

A "me too" sales rep follows the other "me too" sales reps, mirroring and mimicking their every move; just like the pied piper. This keeps them all average as they suffer in togetherness through the same problems afflicting a majority of today's sales teams.

MEDIOCRITY & WHINING IS SAFE!

Taking a risk is scary. Within our sales lives, each one of us will face a risky decision. One can decide to take the risk, leading them down the road to betterment or avoid it, staying mediocre. When the time comes, many simply freeze, stopping dead in their tracks becoming afraid to go for what they desire, a better sales life.

When the going gets tough, whiners worry and weep.

It's the numbing of the mind that condemns one to mediocrity. Whenever you come across risk, search within your heart and go for it. This requires courage and resilience. Rest assured, you will survive and lead a fulfilling sales life.

Whiners look at external blame rather than internal responsibilities.

RISE UP & WAGE A WAR AGAINST MEDIOCRITY

A selling from the heart professional takes the art of professional selling seriously. They study the profession. They read, learn and continuously grow; nurturing their mind knowing it pays off in the long run. They understand the road to success takes time and patience.

They hold themselves accountable to never becoming mediocre.

Here are some truths you should know about a selling from the heart professional:

THEY PRACTICE THEIR SELLING SKILLS LIKE AN ATHLETE

A selling from the heart professional commits to a practice routine, just like that of professional athletes. They understand the process of developing their talents will have obstacles along the way. They embrace the challenge by getting better every day. They understand failure is another challenge, a roadblock to overcome. 

They have a non-negotiable mindset. They consistently hone in their skills around prospecting, networking, asking great questions, uncovering their value, presenting their value, advancing their career and most importantly serving their clients.

Top athletes encourage feedback from their coaches, using it to focus on areas of improvement. The same can be said for a heartfelt sales professional.

A less successful sales rep will tend to dismiss, ignoring feedback and focus on the person providing it, rather than using it as an opportunity to reflect and grow. Does this sound all too familiar?

Stop whining and start working on your sales heart!

THEY DON'T CHASE THE SHINY SILVER BULLET TO SUCCESS

There's no one single thing that makes a great sales career, it's a bunch of little things done well, every single day. It's consistent prospecting, building a strategic network, gaining business knowledge, self-awareness, practicing the art of conversation and time management, to name a few.

I encourage you, stop looking for the one thing to propel you to greatness. Instead, focus on developing your personal and professional skills.

A heartfelt sales professional chases their potential with patience, purpose and passion. They understand their clients, their family and their career desperately need the best version of themselves.

Patience takes time and a conscious effort to master.

A professional understands impatience leads to their demise.

THEY SEEK TO SERVE NOT BE SERVED

The highest calling for a selling from the heart professional is to serve others. They understand serving the interests of others by helping them overcome challenges in order to achieve their goals is a satisfying way to live their sales life.

Life is truly lived through moments of service to our fellow human beings. These individuals find absolute joy and contentment in serving their clients.

Seek to be 'great', if you want to be 'successful', learn to become a servant. Stop selling…Start serving... Start being a leader of yourself.

  • Servants seek to make themselves available to serve
  • Servants seek to pay attention to others needs
  • Servants seek to do every task with equal dedication
"Actions speak louder than words when serving with the heart"

LET'S PUT AN END TO MEDIOCRITY & WHINING

A mediocre sales rep easily gives up in their quest to become a heartfelt sales professional.

Why do they do this? It's because pursuing this lifestyle is lonely, hard work and often goes against the general opinions shared by other sales reps.

Being mediocre is the classic stick or twist. Are you going to hold on to what you have or take the gamble in search of more? All too often, sales reps stick with what they know because it's safe. 

Success is exciting and so is failure. Mediocrity? Well that's a decision you need to make!

"The price of excellence is discipline. The cost of mediocrity is disappointment."    
William Arthur Ward
No alt text provided for this image

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.

No alt text provided for this image

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterFacebook and on my podcast by clicking on Selling from the Heart.

 

MSP & MSSP Industry Notes for August, 2020

MSP & MSSP Industry Notes

Sponsored by

Arcoa Group

ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling.  We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset value recovery by disassembling equipment for commodity grade materials, which can be diverted from landfills and be used to create new base materials.

Laserfiche Spark Invites Change-Makers to Reimagine the Digital Workplace

  • Announced registration is open for Laserfiche Spark, a free video broadcast showcasing digital transformation tools and trends and the latest developments in Laserfiche software
  • Under the theme "Be the Change," Laserfiche Spark will present strategies for innovating and adapting to new ways of working
  • Laserfiche Spark will be broadcast twice on  19, 2020, from 10-11:30 a.m. EDTand from 2-3:30 p.m. PDT

New Hampshire's Department of Labor Partners with ImageSoft to Renovate 20-Year-Old ...

  • Approximately 50 percent of the NH DOL staff are working remotely amidst the Coronavirus pandemic
  • Currently in phase two of the discovery stage, the NH DOL is expected to be live with its digital OnBase solution in March 2021

Onix Achieves the Managed Services Provider Status in the Google Cloud Partner Advantage ...

  • Announced that it has achieved the Managed Services Provider status in the Google Cloud Partner Advantage Program
  • Headquartered in Lakewood, Ohio, Onix serves its customers with virtual teams in major metro areas, including AtlantaAustinSan FranciscoBostonChicagoand New York. Onix also has Canadian offices in TorontoMontreal and Ottawa

Trustwave Positioned as a Leader in Global Managed Security Services

  • Announced that the company was named a Leader in the latest Forrester Research, Inc. evaluation of global managed security service providers
  • The Forrester Wave™: Global Managed Security Services Providers (MSSPs), Q3 20201, included 15 vendors in the assessment who were evaluated on 26 individual criteria grouped into three high-level categories including current offering, strategy, and market presence
  • The Trustwave Fusion platform, a cloud-based cybersecurity platform, serves as the cornerstone for the company's managed security services
  • Trustwave (trustwave.com) is a cybersecurity and managed security services provider

Ascend Technologies Acquires Infogressive

  • Announced its merger with Infogressive, Inc., a provider of cybersecurity solutions
  • Transaction was facilitated by IT ExchangeNet(ITX), a leading mid-market mergers and acquisitions firm specializing in the sale of MSSPs, MSPs, and Microsoft channel partners
  • The combined organizations will have over 150 U.S.-based technical and security professionals, with offices in Chicago, Illinois, and Lincoln, Nebraska

Offensive Security Acquires Open Source Security Training Project VulnHub

  • Announced it has acquired open source security training resource hub VulnHub
  • Acquisition is part of OffSec’s ongoing mission to provide practical training content to aspiring cybersecurity professionals
  • VulnHub is an open source, continually updated catalog of IT assets that are legally hackable, breakable, and exploitable by design
  • All VulnHub content will remain available for free in keeping with OffSec’s commitment to open source

Qualys Acquires Software Assets of Spell Security

  • Announced it acquired the software assets of Spell Security, an endpoint detection and response start-up
  • Further strengthens Qualys' security and threat research, advances endpoint behavior detection capabilities
  • Spell Security employees have joined Qualys, including founder Rajesh Mony as CTO, Malware Detection Solutions

CSPi Technology Solutions Recognized on CRN's 2020 MSP500 List

  • Announced today that CRN®, a brand of The Channel Company, has named it to its 2020 Managed Service Provider (MSP) 500 list in the Security 100 category.
  • This annual list is divided into three categories: the MSP Pioneer 250 who are focused primarily on the SMB market; the MSP Elite 150, large data center-focused on- and off-premises; and the Managed Security 100 made up of off-premises-focused, cloud-based IT security services
  • The full 2020 MSP500 can be viewed online at crn.com/msp500.

BDO Launches Athenagy™—The New Business Intelligence Platform for Managed Services

  • Announced the launch of Athenagy™, its proprietary business intelligence platform for legal professionals
  • Designed to integrate with a highly secure, customized Relativity®One environment

Xamin's Latest Whitepaper Urges Financial Institutions to Re-Shape Their Disaster Recovery and ...

  • Announced today the availability of the final whitepaperin its five-part series, “Rise of the Remote Workforce: Don’t Forget About Business Continuity and Disaster Recovery
  • Xamin’s latest whitepaper offers guidance on necessary components of DR/BC testing and planning, assesses the impact of the pandemic and evaluates potential scenarios to help financial institutions plan for the future

Cybersecurity Update

  • HIPAA & Cybersecurity Update - Walmart was sued for allegedly violating California’s new data breach law, in regards to lack of proper security with a large amount of customers have their info exposed
  • Walmart notified an unknown number of pharmacy customers that their PHI was

exposed after several of its California stores were looted by rioters

  • Garmin, headquartered in Olathe, KS, announced it was hit by ransomware, which may

expose info of customers of its smartwatches and wearables

  • ForgeRock 2020 Consumer Identity Breach Report:
  • healthcare accounts for 51% of data breaches in 2020
  • cost the healthcare industry nearly $18 billion
  • each breached record costing about $429
  • second most breached vertical proved to be banking/insurance/financial at 12%.
  • Malwarebytes Security published report on malware:
  • AveMaria is remote access Trojan available for purchase on Dark Web for
  • $23/month
  • NetWiredRC malware is used by Iranian sponsored hackers
  • LokiBot uses stenography to hide malicious code inside images
  • AZORult is being used in COVID-19 themed attacks
  • Danabot has been used in malicious PowerPoint presentations
  • US HealthCenter, headquartered in St. Thiensville, Wisconsin, notified an unknown number of patients that their PHI may have been exposed after email phishing attack
  • Carbon Black Security reports that the Dark Web now has sites selling tax information of people in the U.S., charging anywhere from $50 to $10,000 for content lists
  • Positive Technologies reports that 34% of all cyberattacks are ransomware driven during last 90 days
  • VPNMentor reported that a group of free VPN apps exposed the private data of millions of users, after more than a terabyte of info was left open on the Internet.
  • Tencent is reporting that hackers have created “BadPower” malware, that can infect the firmware of fast chargers (used by owners of laptops, smartphones, etc.) and cause them to overheat, melt components and even set devices on fire.
  • Skybox Security report claims a 73% increase in new types of file-encryption malware/ransomware
  • Diebold Nixdorf is warning users of its ATM machines that criminals are stealing money by connecting a black box to a USB port hidden behind the front of the machine.
  • Federal judge approved a $117.5 million deal to resolve a lawsuit filed against Yahoo Corp. over a data breach that exposed info on 194 million users The law firm who was class counsel received $23 million for their efforts
  • U.S. officials ordered the Chinese government to close a consulate office in Houston, TX claiming that it had people inside stealing intellectual property from unnamed companies and organizations in the U.S.
  • Li Xiaoyu and Dong Jiazhi of China were both accused by US Department of Justice of working with Chinese government to hacking into organizations worldwide to steal COVID-19 vaccine information
  • Joshua Polloso Epifaniou was extradited from the country of Cyprus to the U.S. to face charges of implementing ransomware attacks on organizations in Arizona and Georgia
  • Montana Veterans Affairs Health Care System, headquartered in Fort Harrison, MT notified 1,501 patients that their PHI was exposed after malware attack
  • Lorien Health Services, headquartered in Ellicott City, MD, notified 47,754 patients that their PHI was exposed after ransomware attack.
  • Smartwatch and wearables maker Garmin, headquartered in Olathe, Kansas, has shut down several of its services on July 23 to deal with a ransomware attack that has encrypted its internal network and some production systems
  • First American Financial Corp., headquartered in Santa Ana, CA, is being charged by the New York State Department of Financial Services regarding a breach that exposed 885 million records.
  • Metropolitan Community Health Services/Agape Health Services of Washington, NC, has agreed to pay $25,000 to feds to settle HIPAA fines regarding breach of 1,263 patients’ PHI
  • CSO (chief security officer) magazine published article about threat of hackers using RDP (MS Windows remote desktop protocol) to hack into systems. Hijack attempts involve attacker “resuming” disconnected RDP session. Hacker can get into device or system without having to steal the user’s credentials
  • Skybox Security published report on discovered security vulnerabilities: First half of 2020 say a 34% increase in security vulnerability reports. Expected to reach 20,000 published vulnerabilities by end of 2020 (this includes vulnerabilities found in printers and MFPs)
  • CaptainU, an online high school recruitment data, headquartered in Denver, CO, announced that its database has inadvertently exposed the info on nearly 1 million students across the U.S.
  • University of Utah Health in Salt Lake City reported third reported email hack of the system this year affected the information of 10,000 patients’ PHI
  • Gulf Coast Cath Lab of Port Arthur, TX, notified an unknown number of patients that their PHI was exposed after email phishing attack
  • Wall Street Journal published report:
    • 80% now view ransomware as a high risk
    • Less than 2/3’s of companies have a cybersecurity program
    • 72% have identified critical data assets
    • 45% of smaller companies do not test for email phishing attacks
    • 90% of attacks start with email phishing or social media attack
    • Ransomware causes an average of 121 days of downtime
    • Average ransomware payment in 2020 is $250,000
    • Cost of cyber attack averages $8500 per hour
  • The Cooke County Sheriff’s Office in Texas notified an unknown number of citizensband employees that their info may have been exposed after data breach
  • GreatHorn published results of survey that shows 36% of respondents say they are seeing email threats coming into their inboxes every day
  • Barracuda and UC Berkeley published study which found that just over a third of hacked corporate email accounts sustained attacks for more than a week, during which time attackers would monitor how the organization did business so that they could launch subsequent phishing attacks
  • CouchSurfing, an online service that lets users find free lodgings, is investigating a security breach after hackers began selling the details of 17 million users on Telegram channels and hacking forums.
  • Ruhr University Bochum of Germany research shows that 15 out of 28 desktop PDF viewer applications are vulnerable to a new attack that lets malicious threat actors modify the content of digitally signed PDF documents.
  • The National Cyber Security Centre of England research shows that more than 70% of sports institutions worldwide have been the victim of some kind of attempted cyberattack or hacking incident over the past 12 months.
  • Cisco published results of security survey:
    • 77% use over 25 disparate security tools
    • 79% say it is challenging to orchestrate security alerts
    • 69% say 2 or 3 people are involved in a security incident

 

 

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