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MSP & MSSP & IT Industry Notes

MSP & MSSP & IT Industry Notes for 7/29/2024

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Sponsored by

July 29th, 2024

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use re-marketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.

BRITECITY Expands IT Managed Services for Businesses in Orange County

  • BRITECITY now offers specialized IT services for small businesses throughout Orange County, focusing on Managed IT Service
  • Services include Managed IT, IT Help Desk, Cybersecurity, Security Awareness Training, and 24/7 Support, all customized for small businesses
  • Month-to-month agreements with no hidden fees, allowing clients to cancel anytime, emphasizing customer satisfaction
  • Covers infrastructure security, technical issue resolution, cybersecurity, employee training, and 24/7 support

Liongard CEO: 'We're Teaching MSPs To Become Managed Attack Surface Solution Providers'

  • Reported on TheChannelCO
  • unveils its new innovation road map and enhanced attack surface management platform at RoarCon in Dallas
  • CEO Michelle Accardi focuses on training MSPs to monetize managed attack surface capabilities and become trusted advisors
  • Automates IT asset inventory, tracks changes, and maps vulnerabilities to a cyber risk dashboard, enhancing service offerings and security
  • Provides details on multifactor authentication enforcement to help MSPs mitigate authentication risks
  • Highlights resiliency, orchestration, automation, and remediation to proactively enhance cyber resiliency and threat response

Managed Services Summit returns to London | IT Europa

  • annual Managed Services Summit will take place on Wednesday, September 11, 2024, in London
  • Features 32 industry-leading speakers, including keynote Derek Redmond, and channel influencers Paul Green, Ian Luckett, and Michelle Coombs
  • Addresses trends, customer requirements, and strategies for creating value through managed services, targeting senior decision-makers in the ICT channel

Entara Named to Prestigious MES Midmarket 100

  • named to 2024 MES Midmarket 100 list by MES Computing for the third consecutive year
  • Honors top vendors supporting midmarket organizations with innovative products and services
  • provides customized lifecycle management for security incidents, meeting midmarket technology and budget needs
  • First eXtended Service Provider (XSP), offering managed IT, cybersecurity, and incident response. Recognized on multiple industry lists
  • CEO Pamela Diaz highlights their commitment to aligning technology goals with business objectives

Xerox Transforms Document Processing with new AI-Assisted Xerox AltaLink 8200 Series Multi-function Printers

  • introduces the AI-assisted AltaLink® C8200 and B8200 Series MFPs to enhance digital transformation
  • AI Features: Equipped with ConnectKey® technology for document summarization, handwritten note conversion, and sensitive information redaction
  • Uses AI to analyze and adjust settings based on user behavior for streamlined workflows
  • Supports Intelligent Document Processing and other AI-assisted workflows
  • Client Benefits: Enhances efficiency and productivity in hybrid workplaces, as noted by Terry Antinora of Xerox
  • Features advanced security through AI tools, partnerships with Trellix and Cisco, and SIEM integration. Implements zero-trust security measures

Hussein Hallak, Co-founder of Momentable - AITech Interview

  • We address AI ethics by gathering input from artists, clients, and our team through various channels
  • Informed Decisions: We use feedback and market data to guide our actions thoughtfully
  • Ongoing Learning: We stay engaged with rapid AI developments and adapt as needed

SonicWall Report Details Exponential Increase in Overall Cyberattacks

SonicWall  released the 2024 SonicWall Mid-Year Cyber Threat Report, researched and compiled by SonicWall Capture Labs.

  • At least 12.6% of an organization's annual revenues were at risk to cyber threats
  • Sensors detected 125% attack hours – 10 attack hours in an 8-hour workday
  • Businesses endured on average 1,104 hours of critical attacks during a span of 880 working hours; protected from a potential of 46 days of downtime
  • Malware trended up 30% YoY, including a massive 92% spike in May alone
  • Ransomware intensifies in North America (+15%) and explodes in LATAM (+51%)
  • IoT attacks (+107%) and encrypted threats (+92%) continue to climb globally
  • 83% of customer-received alerts seen by our managed services team are related to cloud apps and compromised credentials
  • SonicWall identified 78,923 'never-before-seen' malware variants – 526 a day

Lock in on Cyber Security with ARCOA

  • IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
  • Data Destruction: Ensures sensitive data is completely erased from devices before disposal
  • Asset Remarketing: Resells refurbished IT assets to maximize value recovery
  • Recycling Services: Provides environmentally responsible recycling of electronics
  • Compliance & Reporting: Offers documentation and reporting to meet regulatory standards
  • Secure Logistics: Handles the safe transport of IT assets throughout the disposal process

Fusion5 Makes 4th Acquisition

  • Fourth Acquisition: Fusion5 acquires NZ firm IntegrationWorks, marking its fourth acquisition in three months
  • Workforce Expansion: Adds 80 employees across offices in NZ, Australia, and the UK
  • Boosted Expertise: IntegrationWorks enhances Fusion5's integration solutions capabilities
  • Independent Operations: IntegrationWorks will operate independently within Fusion5, providing new services to customers
  • Recent Acquisitions: Other acquisitions include GoCloud, Vigilant I.T., and Liberate I.T., expanding Fusion5’s IT services
  • Strategic Growth: Fusion5’s acquisitions follow industry trends of consolidation and growth, driven by market opportunities and IT skills shortages, supported by BGH Capital's recent acquisition of Fusion5
  • reported on channelinsider.com

Cybersecurity Notes

  • CrowdStrike Cybersecurity, headquartered in Australia, caused businesses, services and governments shutdowns around the world
    • Claims the disruption was caused when it pushed out a faulty patch to its customers worldwide
    • Temporarily shut down airports, hospitals, 911 services and much more
    • Former CrowdStrike executive stated; “Here’s what I think I know so far: Everybody runs CrowdStrike (if you don’t, lots of your partners do). Most customers have endpoint sensors set to auto-update. Bad-sensor update jammed up Windows machines. New/improved update now deployed. But customers often have to reboot machine to fix problem. Some have to boot to “safe-mode” and remove offending file. Reports now that some adversaries posing as “CrowdStrike Support” are reaching out to customers offering help — stay a little paranoid about who you are communicating with”
    • Healthcare systems that went offline include:
      • Mass General Brigham
      • Penn Medicine
      • Cincinnati Children’s Hospital
      • Michigan Medicine
      • Mount Sinai Hospital and Hospital for Special Surgery
      • Baylor Scott & White of Texas
      • RWJBarnabas Health of New Jersey
      • Emory Healthcare of Georgia
      • Norton Healthcare of Kentucky
      • UVA Health of Virginia
      • Greater Baltimore Medical Center
      • University of Miami’s UHealth
  • UnitedHealth Group may have total costs of $2.45 billion to recover from the recent ransomware attack on its Change Healthcare division.
  • Rite Aid Pharmacy Stores, headquartered in Philadelphia, PA, notified 2.2 million patients that their PHI was exposed after ransomware attack from RansomHub hacking group.
  • InHouse Physicians of Naperville, IL notified 148,000 patients that their PHI was inadvertently exposed on the Internet.
  • Disney Corp. is notifying an unknown number of customers that their info may have been stolen by NullBulge hacking group.
  • Bassett Furniture of Virginia, which has 100 locations, notified an unknown number of customers that their info was exposed after ransomware attack.
  • Pueblo County School District of Colorado notified an unknown number of students that

GDC IT Solutions: Announces the asset acquisition of Intrac Technology

  • acquires Intrac Technology, extending its IT services into Sheboygan, Wisconsin, and surrounding areas
  • Dan Logan expresses excitement about integrating Intrac and enhancing support and services for customers
  • Specializes in cost-effective IT solutions for small businesses and has served Wisconsin companies for over 20 years.
  • Mike Coons highlights the benefits of expanding GDC’s footprint in Wisconsin and enhancing technology solutions with Intrac’s addition
  • GDC will retain Intrac’s Cascade, Wisconsin office to ensure ongoing support for clients
  • GDC IT Solutions: Provides comprehensive IT services including application development, managed IT solutions, and network infrastructure

Federman & Sherwood Investigates Toshiba American Business Solutions, Inc

  • Federman & Sherwood is investigating Toshiba American Business Solutions, Inc. (Toshiba) following a recent data breach
  • Toshiba discovered unauthorized access to sensitive personal identifiable information via its email environment
  • Toshiba has begun notifying those affected by the breach

More big money spent to buy cybersecurity firm

The Wall Street Journal is reporting that Google’s parent company Alphabet is nearing a deal to acquire Wiz Inc. of Israel for $23 billion

  • would be Alphabet’s largest acquisition ever
  • Wiz provides cybersecurity product and services suite.
  • Google already acquired Mandiant Cybersecurity for $5.4 billion

AT&T hack is getting worse

data breach has been linked to an American hacker living in Turkey, and member of ShinyHunters hacking group

  • hacker demanded $1 million in ransom
  • AT&T reportedly paid $370,000 in ransom to ensure that the stolen information would be deleted
  • affects 110 million AT&T wireless customers
  • hackers stole phone records and text messages for 2022 and 2023
  • may now also impact users of Boost, Cricket & H2O smartphone service customers
    • AT&T warned, "There are often ways, using publicly available online tools, to find the name associated with a specific telephone number."
    • "The inclusion of cell site identification numbers in the stolen data is particularly alarming, as it could potentially allow for the triangulation of users' locations,"
    • "This adds a physical dimension to the already extensive privacy violation and couldexpose individuals to highly targeted and convincing social engineering attacks, not to mention compromising the physical security of individuals, such as those trying to escape
      abusive relationships."

New hacking group targeting your customers

Researchers at Sysdig Cybersecurity issued report on new hacking group named “CrystalRay”

  • has already successfully attacked over 1,500 organizations since February, 2024
  • using open-source security tools to automate and streamline attack processes
  • employ automated IP address scanning and vulnerability-checking services to identify potential targets
  • once hackers gain initial access, they then conduct lateral movement attacks to uncover additional credentials, which are then sold on the dark web and used to deploy cryptomining operations

Kyndryl Selects RISE with SAP and Expands Alliance to Simplify Customers' Cloud Transformations

  • announces an expanded alliance with SAP, leveraging RISE with SAP® to enhance cloud transformation services
  • will provide SAP® services for SAP S/4HANA® Cloud Private Edition, supporting customers in their cloud migration and digital transformation
  • will offer end-to-end advisory, implementation, and managed services for RISE with SAP, using SAP Activate methodology
  • combines its consulting services and application expertise to support SAP cloud ERP solutions and modernization efforts
  • provides migration and transformation, data insights and AI, application development, and integrations for SAP Business Technology Platform (SAP BTP)

Canon Unveils Advanced AI-based Innovations at Inaugural 'Think Big' Event in Hong Kong

  • Canon introduces the 'Think Big' Event Series in Hong Kong, focusing on AI and its impact on workplace productivity
  • Scheduled for Friday, 2 August 2024, from 9am to 4pm at JW Marriott Hotel Hong Kong, highlighting AI-based technologies and their role in transforming business operations
  • event aims to empower businesses by showcasing AI’s potential to enhance productivity and operational efficiencies, featuring seminars and a 'Technology Zone' with AI and large language model (LLM) solutions
  • event aligns with Hong Kong's goal to become an AI hub, addressing the expected 20% increase in AI adoption in 2024 and helping businesses navigate digital transformation challenges
  • experts will discuss AI’s impact on data processing, contract management, and industry-specific applications, offering practical insights into integrating AI into business workflows

IT spending to increase - Research published by Gartner

Worldwide IT spending will increase 7.5% to $5.26B in 2024

  • Data center systems up 24.1% to $293M
  • Devices up 5.4% to $730M
  • Software up 12.6% to $1.1B
  • IT services up 7.1% to $1.6B
  • Communication services up 3% to $1.5B
  • “Generative AI is being felt across all technology segments”

Print server solution market growth

Research published by

  • WiseGuy Reports
  • Expects market to reach $4.8 Billion by 2032 growth driven by the need for cost-effective, centralized printing solutions and the increasing adoption of wireless and cloud-based technologies.
  • (indicates increasing need for solutions such as Papercut, YSoft SafeQ Cloud, PrinterLogic, Output
    Manager, etc.)

 
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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago

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This Week in the Copier Industry Ten Years Ago

Third Week of July 2014

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales (10 Years Ago)

Interesting read!

Technology is changing so quickly and 5 years is a long time to wait for contracts to expire...Do any of you feel the industry would benefit from a government law that prohibited lease contracts on multifunctional printers to be no longer than 36 months in length?....more here

Check Out These Great Copier Threads from Ten Years Ago This Week

Konica Minolta, Sharp, Dell, Canon and HP MFP's spew credentials when probed

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=""amp;gt;amp;lt;/aamp;gt; High end Konica Minolta, Sharp, Dell, Canon and HP enterprise multi function printers spewed usernames, email addresses and passwords from address books, even after some vendors released fixes. They coughed up Active Directory usernames and application data and offered hostname information. "We're able to gain access to Active Directory environments by extracting useable credential data from multi-function printers 40 to 50 percent of the time," Heiland ( @percent_x ) said
Topic

Whitman Hanson Regional School District Streamlines Printing With Konica Minolta

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hours of time used by educators and staff on the preparation of printed materials. With the help of Collegiate Press, Whitman Hanson established the "SmartCentre," the school district's central print facility. Collegiate Press equipped the SmartCentre with two Konica Minolta monochrome production print systems to manage printing for the seven schools in the district, and also improve output speeds and quality. Driving the operation and success of the facility is EFI Digital StoreFront from Konica
Blog Post

7 Technologies That I Used to Use While Selling Copiers

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particular, I remember selling many paper feed trays for word processors. Much like a document feeder on a copier, with the word processor you could load the letter head and then tell the system to type (print) multiple copies of the document. Phone Booths Phone Cardsw: Before, the Phone in a Bag, well, there were those good old fashioned phone booths. If you were running late for an appointment (which happened quite often) there were no apps likewaze, map quest or GPS, you had to find a phone booth
Topic

Konica Minolta's bizhub PRESS 1250 series awarded renowned BLI PRO Award

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substantial value to our customers' businesses continue to be recognised," says Leon Minnie, product manager of production systems at Konica Minolta South Africa. "After having won the BLI PRO Award last year for our bizhub PRESS C7000, the award for our monochrome flagship bizhub PRESS1250 is a great achievement for us and proves Konica Minolta's leading position in the production printing industry as well as the outstanding quality of our systems." The bizhub PRESS 1250 series represents
Topic

RICOH UNVEILS NEW CUSTOMER INNOVATION CENTER, SHOWCASING ITS FULL PRODUCTION PRINT PORTFOLIO OF SOLUTIONS

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Malvern, PA, August 4, 2014 - Ricoh Americas Corporation today announced the unveiling of its Customer Innovation Center in Boulder, Colo. This unique, fully-operational facility highlights the full spectrum of Ricoh’s production print offerings including its market-leading cutsheet and continuous feed devices, wide format solutions and software components for transactional, commercial and in-plant printers, among a full portfolio of solutions. As part of the new Customer Innovation Center
Topic

Buffalo's Copier Fax Business Technologies Takes Document Service to the Next Level

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BUFFALO, N.Y. -- When Copier Fax Business Technologies was founded in 1990, the company sold two main products."Copiers and fax machines. That was the hot item. Everybody was using copiers," said the company's business technologies president, Al Scibetta.But that business phase was short-lived. Just five years later, technology changed the company forever."In 1995 was the beginning of the digital era of copiers. And that's when copiers became more than copiers. They became printers. They became
Topic

Canon U.S.A. Celebrates an Award-Winning Start to 2014

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received two awards, including the Production HUB 2014 NAB Award of Excellence, and the NAB Post Magazine "Pick" Honorable Mention. Church Production honored Canon's XF205 Professional Camcorder as one of their Top 5 Products for NAB 2014. Business Solutions Awards Buyers Lab LLC (BLI), a leading imaging industry analyst for multifunction, copier, printer, scanner and software solutions, honored Canon with awards across Canon's imageCLASS, imagePROGRAF, imageRUNNER and imageRUNNER ADVANCE series
Topic

Océ PlotWave 500 Large Format Printing System to Print Faster, Share Faster and Finish Projects Faster

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cloud integration, these productive capabilities enable users to print faster, share faster and finish projects faster, making the OcÉ PlotWave 500 a labor-saving investment. "OcÉ large format technical document printers are known for its high productivity and simplicity for AEC, manufacturing, and design engineering professionals," said Junichi Yo****ake, senior vice president and general manager, Business Imaging Solutions Group, Canon U.S.A., Inc. "Based on the market demand for more flexible
Topic

KANSAS CITY CHIEFS SEE BIG PERFORMANCE WITH RICOH SERVICES

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high information mobility, meaning information is easily accessible to the right people in the right form at the right time to help the team compete with its NFL rivals. “With Ricoh, rather than just selling us printers, their team serves as a strategic information asset,” said Bob Stirton, Director of IT for the Chiefs. “They sit down with us quarterly, review metrics and discuss ideas to help us improve performance in many ways. They also show up several hours early on game day to provide support
Topic

Canon U.S.A. Awarded 2014 Conservation Colleague Award by Friends of Acadia

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.” “Canon is honored to be recognized for our involvement with Friends of Acadia, as we are committed to help preserve the park’s natural resources for our future generations,” said Kotaro Fukushima, senior director and general manager, Corporate Communications Division, CanonU.S.A. “We look forward to continuing to work together to make the WildAcadia initiative a success for years to come.” Acadia National Park on Mt. Desert Island, Maine, comprises 45,000 acres and is home to the tallest mountain
Topic

New TROY m451 SecureUV LaserJet Printer Offers Multiple Cutting-edge Ultraviolet Features for Enhanced Document Security

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LaserJet Printer demonstrates TROY's continued innovation and leadership in security document printing. "Fraudsters continue to become more creative in their efforts to alter important printed information. However, the technology by which we protect documentation also continues to progress," he said. "We are researching and introducing new solutions for impenetrable fraud countermeasures and we are proud to offer the TROY m451 SecureUV LaserJet Printer with TSPE Lite as one of our newest cutting
Topic

Brother Unveils First in Class 3-Inch Mobile Label and Receipt Printer with Full-Color Display and Dual Wireless Connectivity at RSPA RetailNOW Show

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the TD-2000 2-inch transportable desktop/mobile printer – with large, easy drop-in roll media and rechargeable battery, and the RuggedJet™ 4-inch mobile label and receipt printers - now with AirPrint - for warehouse and back of store operations. Like all RuggedJet™ products, the new 3-inch printers employ proven thermal printing technology, which delivers high-resolution print quality, extreme reliability and low maintenance costs. The printers are ergonomically designed for comfort and their
Comment

Re: 5 Reasons Why Cold Calling is NOT Dead

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Art, great article. I was listening to a podcast the other day and they were alluding to the fact that cold calling is dead and social media marketing has replaced it. While I believe both are necessary, there still doesn't seem to be any substitute for face to face contact. You get so much more information! AsFrank Betcher puts it in hisbook "How I Raised Myself From Failure To Success In Selling", if you"act" enthusiastic you will become enthusiastic
Reply

Re: New TROY m451 SecureUV LaserJet Printer Offers Multiple Cutting-edge Ultraviolet Features for Enhanced Document Security

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I don't get it, other than being a spy, why would I print something I could not see?
Topic

OKI Data Americas Earns Respected Technology Industry Credential

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and specialty printing markets with the OKI proColor Series digital production printers. In addition, its Multimedia Production Platform category of production-quality A3 color devices meets a wide-range of graphic arts and commercial printing needs. Utilizing Genuine OKI toner ensures consistent, reliable and high-quality output that maximizes performance. OKI Data offers a broad portfolio of products built to optimize managed print engagements. OKI Data Americas takes a consultative approach to
Reply

Re: The Death of the 48, 60 and 66 Month Lease

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Your dealership is shooting itself in the ass, as is mine and most others who do not pay monthly recurring revenue commissions. It doesn't matter whether it comes from a traditional service agreement, an MPS (does just mean printers) agreement or Managed IT Services agreement. It should all be paid a residual. That aligns how our clients pay us, what ownership says their focus is and how we are compensated. A lot of owners are afraid that reps will grow recurring commissions to the point where
Reply

Re: Brother Unveils First in Class 3-Inch Mobile Label and Receipt Printer with Full-Color Display and Dual Wireless Connectivity at RSPA RetailNOW Show

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Now, if they could only make a Brother P-Touch Label machine that produced color.....that would be my office nirvana~
Comment

Re: ricoh mp c2503.pdf

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The numbers don't add up for color pages
Blog Post

Email Security is Moving Into More Prominent Positions

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providers, to avoid these issues and many more, and do not relent on the mission to identify every vulnerability and shore up security, as the next major breach is right around the corner. David Bailey is Senior Vice President at Protected Trust. Protected Trust is a sponsor of the Print4Pay Hotel. I urge members and readers to visit their site to see their full line of products and services. More and more we need to provide well rounded strategic solutions for our customers. Protected Trust offers
Topic

Office Gemini Partners with NRI – NRI Becomes the First Large, Multi-City Technology and Data Management Company to Resell the Dokmee Product Line

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PRWEB.COM NewswireHouston, TX (PRWEB) August 05, 2014 Through four generations of leadership NRI has grown and evolved from a printing company to a technology innovator. A culture built on evolution and the pursuit of advanced and efficient products and services has resulted in the company consistently reinventing itself, to accommodate and anticipate the needs of past, present and future clients. Harnessing the power of sophisticated technology, NRI continues to help clients leverage new
Topic

Nonprofits invited to sign up for office makeover

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Appleton company MBM invites nonprofits in northeastern Wisconsin to enter its new 360 My Office charity initiative. The contest provides nonprofit organizations in 17 counties in Wisconsin the opportunity to win a $10,000 or a $15,000 office technology makeover. Additionally, three runners-up will receive a printer valued at $1,000. The makeover by MBM — a leading provider of copiers, printers, IT services, managed print services and document management solutions — may include a black-and
Topic

Kentucky Transportation Cabinet Signs Contract with Lynn Imaging

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printing of letting documents. This helps speed the delivery of information to contractors who prefer to work with hard copies. Mike Carter, the President of Lynn Imaging remarked “how excited we are to continue our partnership with the Kentucky Transportation Cabinet. The versatility of the website is displayed in contractor access to free downloads, and the option of purchasing hard copies for those who prefer printed documents. In addition, our unique printer rental program lets the contractors
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Re: Defeating the Check Security Features

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I'm fighting the same battle, we even filled out something for Ricoh, App for change in firmware) and they came back and stated there were not enough machines for them to warrant the change for the check/security feature. Boy are those Japanese dumb! There are thousands of one-ups in the field that have this issue and just because there is not one account with 100 plus units, they will not pursue a firmware upgrade. That's bad business. I did hear that there will be a change on some of the new
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Re: The Death of the 48, 60 and 66 Month Lease

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Again. I agree! When there is a maintenance agreement question with any of my accounts now, I hand it off to our client care team. I could get involved, but won't because I'm not seeing any revenue on it. In fact, there have been many deals where I just recommend the basic warranty. Not that I want that, however in some cases it's easier to get the order, than fight pricing on maintenance after you've won the battle with the copier. I was at a point where I was getting about 500 per month on
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Re: Plotbase and Bluebeam PDF plotting issues

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We are having a similar issue from .pdf's that are sent to one of our engineering companies from some architects. Some files print fine and others don't. Asking the customer what his clients use for .pdf ing got us no where. If they are using Adobe Acrobat, is there is a select for "print as image"?
Topic

DocuWare Achieves 5-Star Ranking

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document regardless of its source allowing users to store, search, view, download, edit, and integrate documents in their everyday business processes. The Intelligent Indexing Service helps save time by eliminating the need for filing documents by hand; it learns as each document is stored and uses this knowledge to automate future indexing. BLI is considered one of the imaging industry's leading independent testing and review providers for MFPs, printers, scanners and software solutions and
Topic

NetDocuments Names New CEO on the Heels of $25 Million Investment

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in a variety of positions including sales, management, and business development, most recently, serving as the General Manager for the UK/EMEA region. As the General Manager, he was able to establish regional datacenters and implementation teams in the United Kingdom , further expanding NetDocuments' international efforts. "The legal technology landscape is seeing dramatic shifts towards cloud-based applications, specifically document management, and increasingly, firms are moving towards
Topic

Defeating the Check Security Features

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Any advice on defeating or cheating the check security features on new Ricoh devices. Sold a machine yesterday to a funeral home and they have to copy death certificates all the time. Guess what.....THEY COME OUT BLACK TOO!!!!
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For those that sell OCE wide format system!

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Question: Out of the box (with not options), can any of the oCE wide format system batch print .dwg's? I thought yes, however another person in the office stated no. Who is right or wrong? If only a certain model please tell us which ones. ty
-=Good Selling=-
 
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Transform Your Sales Life: Discover Your Hidden Potential Today.

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"You do not move ahead by constantly looking in the rearview mirror. The past is a rudder to guide you, not an anchor to drag you. We must learn from the past but not live in the past."
Warren W. Wiersbe.

This quote brings to life the importance of balancing our relationship with the past. It suggests that while the past can provide valuable lessons and guidance, like a rudder steering a ship, it shouldn't hold us back or dictate our present and future actions, like an anchor dragging us down.

While our past shapes us, it should not define our future. By learning from past experiences without being anchored by them, we can move forward with clarity and purpose.

Growing your sales is about learning from the past but not living in the past.

Transforming your sales life starts by:

  1. Becoming teachable: A teachable attitude is essential. You must become open to learning and adapting. You must recognize that every experience, good or bad, offers valuable insights.
  2. Embracing Change: This means viewing change as an integral part of growth. Embracing change rather than resisting it allows you to stay adaptable and resilient amid new challenges.
  3. Seeking Improvement: The focus must always be on constant and consistent improvement. You must commit to always be seeking ways to enhance your skills and strategies.

It's human nature to review our past. After all it's what has led us to where we are today.

Let's face it, our sales past is familiar. We know what happened, however; our sales future is uncertain and full of the unknown.

Henry David Thoreau so eloquently said,

“Never look back unless you are planning to go that way.”

I'm concerned that many in sales have become stagnant. They've fixated themselves on the past, better yet, cemented themselves looking into the rearview mirror.

They've become prisoners, trapped within their past success, hoping and praying their past success will catapult them into the future.

The way it was is not the way it will be.

Sales growth nor transformation doesn't occur looking through the rearview mirror of past sales success.

We all know the business world is competitive and chaotic.

To thrive in this hyper-competitive and rapidly changing environment you must take charge, rise-up and double-down on yourself.

One of my favorite rock bands growing up was Boston. Over 40 years later the lyrics within this song are as relevant today as ever.

It's a new horizon and I'm awakin' now
Oh I see myself in a brand new way
The sun is shinin'
The clouds are breakin'
Cause I can't lose now, there's no game to play

How can you possibly see yourself in a brand-new way when you're allowing your past sales success to stunt your future sales growth?

What do you think could happen to your sales results if you consistently looked forward as opposed to reliving your sales past?

Our past is familiar. Our past is comforting. However, our past is sometimes numbing. The past is called the past for a reason. The future is unknown, scary and nerve racking. Growth happens when we stretch our minds and challenge our abilities.

“Focusing on your history robs you of your destiny”
Bishop T.D. Jakes

You must start winning the war in your mind. A growth fueled mindset will future proof your sales career.

The business world is constantly changing. The same can be said for your clients and your community.

A simple and straightforward question... Have you changed?

If what you see in the sales rearview mirror causes you to never change, then you’ve parked yourself in the past.

To transform your sales life, you must shift yourself into overdrive. You must place your foot all the way down on the gas pedal, driving your career forward, as you stay focused steering your sales career inside the relevancy fast lane.

Your sales growth is an inside outside job. Are you willing to unlock your potential?

TRANSFORMATIONAL GROWTH OCCURS BY GETTING REAL WITH YOURSELF

“The strongest force in the universe is a human being living consistently with his identity.”
Tony Robbins

This emphasizes that personal power and influence stem from internal consistency rather than external factors.

The key to making a significant impact lies in deeply understanding yourself and living in accordance with that understanding.

This alignment drives personal fulfillment, inspire others, and potentially creates meaningful change in the community, but now think about the impact this could have on your clients.

Authenticity and clarity of purpose breeds confidence.

When people are true to themselves, they often exude a natural confidence that can be incredibly compelling.

Our first mirror moment:

What sets you apart?

Why should people (think about your clients and future clients) choose you?

Why should they learn from you?

Why should they listen to you?

Why should they do business with you?

Why should have conversations with you?

What specific set of skills, traits and heart set are you bringing to the forefront that allows you to stand out from the other salespeople out there?

Here's the litmus test:

  • Am I reading to feed my brain?
  • Am I making a difference?
  • Am I going the extra mile for my clients?
  • Am I serving others?
  • Am I serving the cause?
  • Am I developing a deep, genuine concern for my clients?

Unfortunately, way too many of you in sales are stuck looking into the rearview mirror waiting, wondering and wallering around operating in a state of complacency.

What got you to where you're at in sales today will not keep you there moving into the future.

Transformational growth is an intense journey that requires getting real with yourself.

By embracing authenticity, engaging in deep self-reflection, and committing to aligned actions, you can achieve significant, meaningful changes in your life. This directly has an impact to your sales results.

This process not only enhances personal fulfillment but also empowers you to make a positive impact on the world around you. And this world would be your clients and future clients.

TRANSFORMATIONAL GROWTH FUELS RELEVANCY

How can you become relevant if your focus has you staring in the rearview mirror?

Each one of you are unique and different.

If you can buy into being unique and different, then why do so many in sales walk, talk and act the same?

In this highly competitive digitally driven business environment, it is mission critical to stay relevant, competitive, marketable and yes, desirable.

You MUST make sure that you’re continuously improving and evaluating yourself regularly.

"The longer we keep looking back in the rearview mirror, it takes away from everything that's moving forward."
Dan Quinn

How many of you are speaking and thinking in the past tense?

How does this all tie together? And how can you combat this thinking?

First, start cultivating a future-oriented mindset.

  • Set Goals: Define, set and act upon your goals for the future. This will provide you a sense of direction and motivation to move forward.
  • Visualize Success: Use visualization techniques to imagine achieving your goals, reinforcing a positive outlook on the future.

Second, embrace change and uncertainty.

  • Be Open to New Experiences: You must be willing to accept that change is a natural part of life. Embrace new opportunities and challenges with an open mind.
  • Adaptability: Cultivate flexibility in your plans and expectations, allowing for adjustments as circumstances evolve.

Transformational growth fuels relevancy. This serves as a powerful reminder that staying attuned to the changing landscape of your personal and professional lives becomes essential for continued development.

By committing to continuous learning, self-assessment, networking, and adaptability, you can rest assure you remain relevant and impactful.

THE TIME IS NOW, START DISCOVERING YOUR HIDDEN POTENTIAL

How many of you have lost sight of what's in front of you because your focus has been on what's behind you?

Sales professionals are sales hungry. They are lifelong learners.

You must become an educator. You can't become an educator without being a student first.

You must gain a thirst for new knowledge. You need to stay up to date on new developments, always looking for trends and changes before they happen.

Getting uncomfortable, it's okay. Show up very day and be present. Sit with the discomfort.

"You can make excuses or you can make progress but you can't make both"
Craig Groeschel

Excuses hinder your ability to move forward. When you focus on justifying why you can’t do something, you divert energy away from taking meaningful action toward your goals.

Making real progress is about confronting challenges head-on, taking responsibility, and committing to action.

Acknowledge discomfort. Shake hands with it, get used to it and welcome it on the journey to better yourself.

How can many of you in sales grow if you're constantly carrying your own dead sales weight of the past?

Way too many of you are living in a sales yesteryear. You will consistently struggle with the mentality of ‘that's the way I've done it'.

As we wrap up our time together, I ask you to think about the following:

  • Am I reaching my sales potential?
  • How do I rise up and rise to the top in sales?

I encourage you to take a very personal look at how you define success in your heart of hearts and then find your path to get there.

Meet Dr. Cindy McGovern, 1st Lady of Sales , also known as the "First Lady of Sales." Dr. McGovern is a renowned sales and leadership expert, speaker, and author. She is the founder of Orange Leaf Consulting, which helps businesses boost their sales performance. Her book, "Every Job Is a Sales Job: How to Use the Art of Selling to Win at Work," reveals how everyone, regardless of their role, can leverage sales skills to succeed.

As a sought-after speaker, Dr. McGovern shares her wisdom on sales and leadership at conferences and corporate events worldwide. Her focus on relationship-building, effective communication, and understanding customer needs is transformative for individuals and organizations alike.

SHOW SUMMARY

Join us in this exciting episode of the Selling From the Heart podcast as we sit down with Dr. Cindy McGovern. Dubbed the 'First Lady of Sales' and Wall Street Journal bestselling author, Dr. Cindy delves into the essence of authenticity and trust in sales. Discover the journey from 'Transactionships' to meaningful partnerships and how to deepen connections for greater success. Celebrate the success of 'Selling in a Post-Trust World' and learn how you can get early access to this game-changing book.

KEY TAKEAWAYS

Authenticity in Sales: Being genuine is key to building client trust.

Personal Branding: Align your personal brand with your true self.

Communication Matters: Every interaction builds or erodes trust.

Planning and Authenticity: Combine strategic planning with authenticity for successful sales interactions.

Transactional to Partnership: Shift from transactional relationships to trust-based partnerships.

Internal Trust: Build internal trust to effectively cross-sell and provide comprehensive client solutions.

QUOTES

"Selling from the heart can sometimes mean walking away if it's not right."

"If you want to have a never-flowing sales funnel, you’ve got to build a never-flowing relationship funnel."

"Every interaction is a transaction of trust."

"You're responsible for how you show up."

"Move from transactional relationships to partnerships by deepening trust and being authentic."

Get the New Book That Will Help You Sell More... Without Destroying Your Relationships and Reputation! Pre-order Today at B&N and Get Access to Bonus Items! Learn More:

https://sellinginaposttrustworld.com

Get a copy of the rereleased Selling from the Heart book from B&N!

https://www.barnesandnoble.com/w/sell...

🔔 Don't forget to like, comment, and subscribe for more episodes packed with insights and inspiration!

 
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This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago

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This Week in the Copier Industry 5 Years Ago

First August of July 2019

Purple Modern Professional Web Designer LinkedIn Banner

Real Copier Sales

Ten Commandments of Selling Copiers

Thou shall honor thy the client

Thou shall always be prospecting

Thou shall always be educating the client....more here

Threads from 5 Years Ago This Week

When Was the Last Time You Named your Printer or Copier?

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Era): Hope Xerox (hoping it works all the time) Lottie Ricoh (we make a lot of copies) Lulu Kyocera (our copier is a loser) Benedict Arnold Toshiba (the copier never works right) Nimrod Sharp (odd name for an odd copier) Owen Savin (we owe a lot of money on this copier) Pleasant Muratec (we like our copier) Zebulon Xerox (it's our prized copier) Newton Ricoh (we just got it) August Kyocera (the month the new copier was purchased) Merlin Toshiba (our system is amazing) Avis KonicaMinolta
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Konica Minolta’s Vicky Ringwood Honored as a 2019 Women Influencer

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companies to drive connections and bring diversity and innovation to the workplace. Ringwood’s internal and external human resources efforts have demonstrated great success in attracting and retaining talent for Konica Minolta through demographic shifts and technological transformations. As a result, candidate flow has tripled since January, when Ringwood began her initiative to modernize the company’s online media presence and engage its workforce to promote the company culture and their personal
Topic

Océ ProStream Application From Canon Solutions America Receives Awards From Printing Industries America (PIA) And Great Lakes Graphics Association (GLGA)

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customers. "This award-winning application demonstrates the many possibilities for the commercial print world with inkjet technology, and specifically the Océ ProStream," said Francis McMahon , Executive Vice President, Production Print Solutions at Canon Solutions America. "We were excited to see how well this print sample fared in a contest that included both offset and other digitally printed applications. The catalog allows commercial printers to see for themselves that digitally printed samples
Topic

Sharp Expands Its Direct B2B Sales Operations In Texas

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." Texas Document Solutions will retain its other locations in Waco , Lufkin , Tyler and Bryan under the current leadership of owner Randy Davidson . About Sharp Sharp Business Systems is the direct sales division of Sharp Imaging and Information Company of America, which markets Sharp's full line of multifunction printers (MFPs)/Copiers, Network Printers, and professional display products including the AQUOS BOARD ® interactive display system. Sharp Imaging and Information Company of America is
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Konica Minolta 1Rate Program Updates

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I've had a few calls in the last few days about the KM 1rate program reeling it's ugly head again. We shared some documents about a year ago, however I'm hearing that some of the talking points we used to shoot down the program are not legit anymore. Again this is hearsay and no one can confirm. Does anyone have a new set of KM 1Rate lease docs or can any clarify what has changed? Can anyone help? Art
Blog Post

Ten Commandments of Selling Copiers

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Ten Commandments of Selling Copiers Thou shall honor thy the client Thou shall always be prospecting Thou shall always be educating the client Remember that if you don’t know the answer to a question, then tell the client you will get back to them Thou shall not tell false truths Thou shall always have a great work ethic Remember that ours is not a 9-5 job Thou shall always be educating thy self Thou shall be a great listener Thou shall always walk and speak with a great attitude Note from Art
Comment

Re: When Was the Last Time You Named your Printer or Copier?

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copiers as she/her and his printers are he/him. No idea, have never questioned why but think it's hilarious!
Topic

Canon Solutions America Celebrates 5,000th imagePRESS Placement At Maine-based SFX America

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-plant, and transactional printers, the imagePRESSC850 is equipped to handle a variety of media options, including heavier, coated, or textured stock at an outstanding level of reliability and performance. Providing fast turnaround, the imagePRESS C850 has print speeds of up to 85 letter-size images per minute, duplex, long-sheet printing for paper up to 30 inches. It also features new in-line finishing options like multi-function die punching, creasing, and booklet trimming, as well as the new
Topic

Sharp Announces 13 New Monochrome Multifunction Printers That Join Award-Winning MFP Product Family

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Sharp Announces 13 New Monochrome Multifunction Printers That Join Award-Winning MFP Product Family New lineup includes eleven workgroup models that support 11" x 17" and two desktop models that support letter-legal, all leveraging Sharp's latest technology Photos (1) MONTVALE, N.J. , Aug. 6, 2019 / PRNewswire / --Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC), announces 11 new Advanced and Essentials Series workgroup MFPs, as well
Comment

Re: When Was the Last Time You Named your Printer or Copier?

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10 years ago, I sold two 45 cpm colour copiers to one law firm both located in the same copier room. I named them Bert Ernie and even put stickers for the same on each copier. The grouchy law firm after about a month asked me to remove the stickers and give each copier an IT asset name. They found it difficult to relate to a copier with a name. I have not named copiers since.
Topic

Ricoh's multi-year strategy to empower its digital workplaces across the US reaches new heights

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MALVERN, Pa. , Aug. 7, 2019 /PRNewswire/ -- Ricoh USA , Inc. today announced the culmination of a multi-year investment in empowering its own digital workplaces across the U.S., unveiling two new facilities, including a new U.S. headquarters. These new facilities will be equipped with Ricoh's next-generation collaboration and productivity solutions, such as unified communications systems (UCS) , intelligent multifunction printers (MFPs) , interactive flat panel displays (IFPDs) and projectors
Topic

Canon U.S.A. Receives Esteemed InterTech Technology Award for Océ ProStream Series Inkjet Press

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. , Inc. "This award reflects Canon's commitment to offering solutions built to bring innovative technology to the professional digital printing market, specifically to commercial print service providers." Leveraged with Océ multi-level technology, the award-winning solution provides sharper details, smoother half tones and economized ink usage. The Océ-developed set of ColorGrip and polymer pigment inks creates exciting, vibrant colors built to leave a lasting impression. Eliminating room for
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Canon Issues Insurance Best Practices Whitepaper on “Three Steps to Enable Automation and Cost Savings”

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, digitizing data and deploying a workflow tool that ensures efficient access to information. With this in mind, Canon's whitepaper, " Three Steps to Enable Automation and Cost Savings ," examines best practices that insurers should consider to help solve these challenges and ensure that their digital transformation initiatives can move forward. The approach is generally comprised of three phases: Phase One: Consider an assessment of current state workflows using common Six-Sigma techniques. With this
Topic

KYOCERA to Strengthen Open Innovation in AI and IoT with New Research Center

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: 6971 ) ( https://global.kyocera.com/ ), the parent and global headquarters of the Kyocera Group, was founded in 1959 as a producer of fine ceramics (also known as “advanced ceramics”). By combining these engineered materials with metals and integrating them with other technologies, Kyocera has become a leading supplier of industrial and automotive components, semiconductor packages, electronic devices, solar power generating systems, printers, copiers and mobile phones. During the year ended
Comment

Re: When Was the Last Time You Named your Printer or Copier?

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I have a customer who names their 75ppm color system Big Mama on the network. Every time an alert comes through to their IT it says Big Mama needs toner or whatever is going on.
Topic

Canon Solutions America Customer Intellus Expands Customer Offering With Addition Of First Océ ProStream Device On The East Coast

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MELVILLE, N.Y. , Aug. 1, 2019 /PRNewswire/ --Canon Solutions America, a wholly owned subsidiary of Canon U.S.A. , Inc.,has announced that Intellus has completed the installation of the first Océ ProStream digital inkjet press to operate on the East Coast. As part of an expansion plan to grow its digital direct mail printing and mailing capabilities, Intellus has invested $8 million in new high-speed production inkjet printing and finishing equipment. The Océ ProStream continuous-feed, high
Topic

Kyocera shifts China production to Vietnam to avoid Trump tariffs

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OSAKA -- Kyocera will relocate production of U.S.-bound copiers and multifunction printers to Vietnam from China, the Japanese manufacturer said Friday, in a move designed to avoid U.S. tariffs. "We will switch production between Chinese facilities and Vietnamese facilities," Kyocera President Hideo Tanimoto told reporters. All-in-one printers made in China are mainly shipped to the U.S., while those built in Vietnam are usually destined for Europe. The decision comes after months of
Topic

The Art of Driving Sales on your Company Website

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, intriguing headlines to displaying your benefits the right way, your website needs to contain all information essential for your target audience to make their decision. So, what do you need to know about driving sales and how to prepare your website for it? Stay tuned as in this article, we bring you all the answers. TABLE OF CONTENTS 1. Five-step strategy Starting with SEO Focusing on Social Selling Engaging customers through email marketing Delivering same-quality experience on various devices
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KYOCERA Announces Consolidated Financial Results for Three Months Ended June 30, 2019

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August 02, 2019 02:23 AM Eastern Daylight Time KYOTO, Japan--( BUSINESS WIRE )-- Kyocera Corporation (TOKYO:6971) today announced its consolidated financial results for the three months ended June 30, 2019 (“the first quarter” or “FY20-Q1”), as summarized below. Complete details are available at: https://global.kyocera.com/ir/library/f_results.html Consolidated Results of Operations: Three Months Ended June 30 Unit: Millions (except percentages and per-share amounts) Three Months Ended June 30
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Canon U.S.A. Reinforces Its Commitment with Kofax to Help Customers Manage Document and Data Capture Activities Efficiently

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Magazine's World's Most Admired Companies in 2019. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon U.S.A. , sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. † Based on weekly patent counts issued by United States Patent and Trademark Office. Specifications and availability are subject to change without notice. Neither Canon Inc. nor Canon U.S.A
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Ricoh Profit from Last Quarter

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I recently read that Ricoh Corp gross profit dropped 5.2% which brought the gross profit to 184 billion yen. That 184 billion yen converts to $1,726,288,000 US dollars. I just find it amazing with all of the concerns about printing that this is an incredible number for one quarter.
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Canon U.S.A. imagePRESS Servers Adopt the Latest EFI Fiery Platform

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Canon U.S.A. (Melville, NY) announced the availability of two EFIFierypowered digital front ends (DFEs) for the newly launched imagePRESS C910/C810/C710/C710CA color digital presses –the imagePRESS Server H350 and G250. According to a statement released by Canon U.S.A., "these DFEs combine the imagePRESS’s superb print quality, high performance, new production capabilities and excellent productivity with EFI’s innovative, scalable and integrated platform, Fiery system software FS350 Pro and
Topic

Imaged Advertising Creations Expands Client Base with EFI VUTEk FabriVU 520

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they’re rolling out national programs are significant, and the graphics are easy to install .” For these clients, IAC’s new VUTEk FabriVU 520 printer will deliver faster and better quality than the shop previously could provide. The printer is a highly productive, robust solution designed for 24/7 operation. Its aqueous inks deliver four-color printing in a wide color gamut with deep saturation up to an ultra-high resolution of 2,400 dpi. This workhorse produces print at a maximum speed of 4,800
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7 Things Salespeople Say That Cost Them Deals

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Have you ever had a conversation with somebody and afterward thought about what you should have said differently, or not at all? Most people have, and you’d be hard pressed to find a person who doesn’t have regrets over something that came out of their mouth at one point or another. Salespeople are no exception, and there’s nothing like a lost deal to force you to go over a conversation and pick it apart, convincing yourself that if only you had said this one thing, or not said this other thing
Xerox & Fujifilm Arguing Over....
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From a recent clip, it seems that Xerox wants to dispose top Fujifil execs for their on going court battle. I didn't realize that the fine for backing out of the Fujifilm deal is $1 Billion dollars. I guess there will be more to come on this, Can you imagine if Xerox lost?
Topic

Toshiba quarterly profit jumps on cost cuts, but misses estimates

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TOKYO (Reuters) - Japan’s Toshiba Corp ( 6502.T ) reported on Wednesday a 10-fold jump in first-quarter operating profit as it stepped up cost cuts across divisions, but the profit missed analyst estimates. The Japanese conglomerate has been consolidating factories, cutting jobs, revamping the procurement method to compensate for the loss of the prized chip business, sold last year to plug a multi-billion-dollar balance sheet hole left by the collapse of its U.S. nuclear power unit. Toshiba
Reply

Re: Why did the Pentagon spend $32.8M on risky tech?

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. They have been selling via the GSA for many years plus at all state and municipal levels. With the US China trade war seemingly prepared to ratchet up with another 10% tariff on Sept 01 to cover virtually all imports from China (copier/ printer products are already subject to a 25% tariff), there is no end in sight until potentially after the 2020 Presidential elections (if a China friendly Democratic President is elected). In my experience with the DND, most purchases are made by local staff
Reply

Re: Canon Solutions America Celebrates 5,000th imagePRESS Placement At Maine-based SFX America

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Wow, that's awesome. Canon has some awesome devices
Reply

Re: The Industry Lost a good one

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Old Glory posted: Advanced Systems is why I am in this business and have been for 38 years. It was Mel Kubicek then who talked me in to coming to work for them selling 3M copiers. Dave's Bio says that he joined Advanced Systems 30 years ago so I had moved on to Kansas City by the time he came on board. @Old Glory Advanced and Dave have been instrumental in our success with Canon. When we first became a dealer we were overwhelmed with the programs, rebates, trade in credits and what to use with
Blog Post

Sales Professionals Are Self Enabled, Are You?

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salespeople leverage these tools to help them gain visibility without working on increasing their value, they'll get vetted out of potential sales opportunities. Visibility before Value = Vetted THE EMPEROR HAS NO CLOTHES We've heard the phrase, 'sales is an activity game' but all of these tools have shed a massive spotlight on the sales community. The masses out there are shouting right back at salespeople, "Where's the beef?" Sales enablement tools help sales teams get visible but the real question I
Member

Topic

TLMI announces program for printTHINK Summit

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TLMI will be holding the association’s 14th technical summit, rebranded as printTHINK, September 11-13 at the Hyatt Regency O’Hare in Rosemont, IL. printTHINK brings together industry thought leaders and attendees to network, learn and discuss the topics at the forefront of the North American label and narrow web packaging market. This year’s sessions will take attendees through a wide range of topics that address the central day-to-day issues converters and industry suppliers face, in
Topic

Infinite opportunities for labels and beyond with HP Indigo at Labelexpo Europe 2019

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enable continued profitable growth for the Indigo customers, including security labels, shrink sleeves, and pouches," said Alon Bar-Shany, general manager, HP Indigo. A focal point of the stand will be the HP Indigo 8000 Digital Press, the most productive narrow-web press printing at 262ft (80m) per minute. This will run in line with the ABG Fast Track die, demonstrating how to save money with analogue to HP Indigo conversion. The HP Indigo 6900 Digital Press, the world’s best-selling digital
Topic

Mark Andy Introduces New Digital Pro Product Line

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-to-roll CMYK digital toner hybrid press About Mark Andy Inc. Mark Andy is a pioneer of the graphic arts and printing industry. As the world’s leading manufacturer of narrow- and mid-web printing and finishing equipment, it supplies leading global brands, including Mark Andy and Presstek printing presses, Rotoflex finishing solutions, as well as a complete line of Mark Andy Print Products consumables and pressroom supplies. All products are backed by the largest customer support team in the
Topic

Oki Australia is launching two new toner-based label printers

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Oki Australia is launching two new toner-based label printers: the Pro 1040 CMYK and Pro 1050 CMYK + white, which are aimed at the burgeoning craft food and beverage markets. The LED printers will be available through Labelpower and Gulmen Engineering, and will be on the PrintEx stands. New from Oki: Jeremy de Silva (left) with colour label printing for inhouse or short runs Jeremy de Silva, marketing manager at Oki Australia said, "The Pro1040 and Pro1050 narrow-format label printers have
Topic

Sharp Posts Lower-Than-Expected Profit as Trade Gloom Hits Electronics Demand

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TOKYO (Reuters) - Sharp Corp reported a lower-than-expected quarterly operating profit, as an escalating trade war between the United States and China dampened demand for its electronics devices and television sets. The trade dispute, punctuated by tit-for-tat import tariffs spanning industries, has slowed demand for consumer electronics worldwide, hitting both Sharp and its Taiwanese parent Foxconn, the world's largest contract manufacturer. Sharp, which makes sensors, camera modules and
Topic

Epson SurePress and ColorWorks Digital Label Printing Solutions Inks Comply with Major Food Contact Materials Regulations

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customers need to worry about when they use Epson SurePress or ColorWorks digital label printers to print their labels." For additional information about Epson's SurePress line of digital label presses and Epson ColorWorks on-demand color label printers, visit www.DuraFastLabel.com . About Epson Epson is a global technology leader that manufactures color inkjet printers and digital label printing systems as well as projectors, watches, and industrial robots. With more than 81,000 employees, Epson is
 
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Memoirs of a Copier Sales Person

What I'm Up Against for the 2nd Half of 2024

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Short blog tonight or maybe a log blog..., we'll see.

The first half of 2024 was awesome since I was above quota for revenue and on par for net new business. However, June took a severe toll on my opportunities. Where I typically handle about 25 opportunities per month, this dwindled to maybe 10 legit opportunities for July, with many others stalling. You could say the writing was on the wall for the second half of the year.

Usually, I would look for possible lease upgrades over the next six months, relying on at least half a dozen or so coming to term shortly. I was surprised to see only six potential upgrades for the rest of the year! Frak, frak, and more frak, I thought. These are not going to cut it for me to finish where I need to be. I use the word "need" instead of "want" because wanting something is just that—it's okay if you don't get it. On the other hand, a need is something that must be done or addressed.

Often, we talk about changing things up, and in my case, I needed to change my approach. It’s not that my previous methods were unproductive or not gaining orders; rather, I had taken my eye off the ball regarding opportunities for the second half of the year.

Therefore, I’ve revised my daily activities to include two solid days in the field for prospecting only. This is in addition to appointments, phone calls, emails, and research. I cannot rest on my laurels and wait for things to happen—now it’s time to make things happen.

My last two days have been somewhat productive with garnering three opportunities.  Two for imaging and one for a content demo.  Just goes to show me that the business is out there, it's just that we have to find it.

The end result is that need to rely on net new business to get what I need.  Yes, net new is the hardest task to tackle in our industry.  In most cases you will lose more than you win with net new.  I need to focus on at least 30-40 stops for those to days, in addition I need to focus on cold calls that could result in higher revenue sales.  It's not going to be easier, but I relish the opportunity to make things happen!

-=Good Selling=-

 
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Future of Work

The Future of Work Weekly: How Technology is Shaping the World (premier)

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The Future of Work Weekly: How Technology is Shaping the World

New Weekly Blog

Sponsored by

VisualVault Earns Recognition in G2 Summer 2024 Reports

VisualVault, a leading provider of digital document management solutions, has been recognized once again in the G2 Summer 2024 Reports. This achievement follows previous acknowledgments in G2's Winter and Spring reports. The company has secured spots on both the Grid® Report and the Relationship Index for Document Management, highlighting its excellence in the field.

The recognition in multiple reports, including those from Morningstar, Business Wire, and Yahoo Finance, underscores VisualVault's commitment to providing top-tier document management and document scanning services. This consistency in performance demonstrates the platform's reliability and user satisfaction.

VisualVault's repeated acknowledgments in G2 reports are a testament to its robust features and customer-centric approach. The platform is designed to streamline document management processes, making it an invaluable tool for businesses aiming to enhance their operational efficiency.

The Records Company Launches New Financial Tools

The Records Company has introduced new financial tools aimed at streamlining and enhancing client financial management and operational efficiency. CEO Grady Marin emphasized the value these tools bring to clients, focusing on improving overall financial handling and business operations.

The announcement, covered by Yahoo Finance and The West Elgin Chronicle, highlights the company's dedication to innovation in financial management. These new tools are expected to significantly benefit clients by providing more efficient and effective ways to manage their finances, aligning with the company's goal of delivering high-value solutions.

Simplifying Business Operations Through Automation

Forbes recently discussed three ways to simplify business operations through automation, emphasizing the importance of a Document Management System (DMS). Automating business processes can significantly improve efficiency and reduce manual workload, enabling IT personnel to manage files more effectively.

Automation in business operations not only enhances productivity but also ensures better accuracy and consistency in managing documents. The article serves as a valuable resource for businesses looking to streamline their operations and leverage technology for better performance.

Hughes County Explores New Document Management System

Hughes County is considering a new document management system to improve its document handling processes. KCCR Radio reported that county commissioners were presented with the potential benefits of adopting a more advanced system for managing documents.

This move aims to enhance the efficiency and effectiveness of document management within the county, providing a more organized and accessible system for handling important records.

Clio Sets Legal Tech Funding Record

Clio, a legal tech company, has set a new funding record with a $900 million raise, reaching a $3 billion valuation. LawSites reported that the launch of Clio File, an e-filing service integrated within Clio Manage, has been a significant factor in the company's growth. Currently available in Texas, the service is expected to expand to other states, further solidifying Clio's position in the legal tech industry.

Synametrics Technologies Introduces New SynaMan Version

Synametrics Technologies has released a new version of its file management solution, SynaMan 5.7, Build 1642. FOX21 News Colorado highlighted the introduction of a significant feature aimed at enhancing document security and user flexibility. This update reflects Synametrics' commitment to continuous improvement and meeting the evolving needs of its users.

Top Digital Signature Software Announced by Tekpon

Tekpon has announced the top digital signature software for businesses, with DottedSign being one of the notable mentions. According to EIN News, DottedSign offers features like document templates, in-person signing, and cloud storage integration, making it a comprehensive solution for managing documents. This recognition underscores the importance of reliable and efficient digital signature solutions in today's business environment.

These developments across various companies highlight the ongoing advancements in document management, financial tools, and automation, showcasing the industry's commitment to innovation and efficiency.

End

 
0 comments
Hacked

Today's Hacked!

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Hacked!

7/24/2024

Sponsored by

Recent Hacking Incidents and Cybersecurity Concerns

Healthcare Sector

  • Hacked MediSecure data listed as sold on dark web

    • The data from the now defunct MediSecure includes prescription information for millions of Australians, and despite being sold already being sold.
    • Read more: YouTube

  • Michigan Medicine hacked – patient data records exposed

    • Nearly 57,000 patient records from the University of Michigan Medicine system were potentially exposed to cyber criminals.
    • Read more

  • 39 healthcare providers sue UnitedHealth over Change hack

    • Healthcare providers sue UnitedHealth Group over Change Healthcare hack, claiming financial impact and lack of cybersecurity safeguards.
    • Read more

  • CommonSpirit Health's bill collector hacked

    • A company that provides bill collection services for Chicago-based CommonSpirit Health fell victim to a hack.
    • Read more:

Government and Public Sector

  • Anonymous hacks Israeli Security Ministry, gives it 48 hrs. to end war

    • Documents, including identity cards, cheques, and personal data, were posted online.
    • Read more

  • Bangladesh Protest | 'It's A War'; Prime Minister's Official Website Hacked, Why?

    • Amid widespread unrest in Bangladesh, the official websites of the Prime Minister's Office, Central Bank, and police were hacked by a group named "Bangladesh Protest".
    • Read more: YouTube

  • Pentagon IT services firm hacked and documents leaked

    • Pentagon IT services firm hacked and documents leaked. Internal documents stolen from Pentagon's IT service provider.
    • Read more:

Celebrity and Media

  • Sydney Sweeney's Verizon phone number hacked same day Twitter account promoted crypto

    • Sydney Sweeney's phone number was reportedly hacked the same day she was a victim of a cryptocurrency scam.
    • Read more:

  • Prince Harry's BOMBSHELL Claim That Princess Diana Was Hacked by Tabloids

    • Prince Harry is waging a bitter war against the British tabloids, alleging that his mother Princess Diana was hacked.
    • Read more: YouTube

Media and News Outlets

  • Montreal traffic signs apparently hacked to display pro-Palestinian political slogans

    • The message boards were hacked to display phrases such as "free Palestine," "escalate now," and "globalize the intifada."
    • Read more:

Tech and Cybersecurity

  • The CrowdStrike meltdown reminds us that the hacking problem doesn't come only ...

    • The Cyber Safety Review Board investigation concluded that the March 2023 hack occurred because “Microsoft's security culture was inadequate.”
    • Read more:

  • Cyber firm KnowBe4 hired a fake IT worker from North Korea

    • Cyber firm KnowBe4 unknowingly hired a fake IT worker from North Korea, leading to a breach.
    • Read more:

Legal and Ransomware

  • LA Superior Court system closed Monday following ransomware attack

    • Soon after the hack was detected, the court's Technology Services Division immediately shut down network computer systems “to mitigate further harm.”
    • Read more:

  • Split Airport hacked by Akira ransomware

    • Numerous flights have been cancelled at Split St Jerone Airport since Monday evening after it fell victim to Akira ransomware.
    • Read more:

Miscellaneous

  • Preferred Hotels Put Temporary Holds On Loyalty Accounts & Halts Online Redemptions (Hacked?)

    • Preferred Hotels has suspended online redemptions and placed temporary holds on loyalty accounts following a suspected data leakage or hack.
    • Read more

-=Stay Safe=-

 
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Digital Transformation

Exploring Digital Transformation: Success Stories and Insights

·

Exploring Digital Transformation: Success Stories and Insights



Success Stories in Digital Transformation

Digital transformation has become a crucial factor for businesses aiming to thrive in today's competitive landscape. CEO Insights Asia highlights several success stories where organizations have effectively leveraged digital transformation to drive positive change. These stories exemplify how adopting new technologies and strategies can lead to significant improvements in efficiency, customer satisfaction, and overall business performance.

IRS Enhances User Experience

The Internal Revenue Service (IRS) is prioritizing user experience in its digital transformation efforts, as reported by Washington Technology. By focusing on improving how users interact with their digital services, the IRS aims to make tax-related processes more accessible and user-friendly. This initiative underscores the importance of considering the end-user experience when implementing digital changes.

Rising Demand for Critical Resources

According to ITPro, a survey of business leaders reveals that new technologies such as AI, automation, cloud computing, and data analytics are expected to drive a substantial increase in demand for critical resources. The rapid adoption of these technologies is set to almost double this year, highlighting the growing importance of digital transformation in meeting future business needs.

Cognizant and Whitbread's Expanded Partnership

Cognizant and Whitbread have expanded their collaboration to transform digital customer experiences, as noted by PR Newswire. This partnership aims to enhance how customers interact with Whitbread's services, demonstrating how strategic alliances can play a pivotal role in successful digital transformation.

Challenges of AI in Healthcare Digitalization

TechTarget discusses the unique landscape of digital transformation in healthcare, particularly the challenges posed by AI integration. While AI has the potential to revolutionize healthcare, it also presents obstacles that need to be carefully navigated to ensure successful digitalization in the industry.

Embracing Change with Resilience

Forbes emphasizes the importance of resilience and purpose in navigating digital transformation. Organizations that approach digital changes with a clear vision and the ability to adapt are more likely to succeed in their transformation journeys.

Global Digital Economy Projections

Forrester reports that the global digital economy is projected to reach $16.5 trillion and capture 17% of global GDP by 2028. Digital transformation is identified as a cornerstone of innovation and sustainable growth, with the World Economic Forum estimating that over two-thirds of new value created in the economy will be based on digital technologies.

Deloitte's Role in the Olympic Movement

Channel Eye highlights Deloitte's advisory role in the International Olympic Committee's business strategy. By utilizing digital transformation consulting capabilities, Deloitte is helping to create a more streamlined and effective organizational structure for the Olympics.

CFOs in Early Phases of Transformation

According to CFO Dive, many Chief Financial Officers (CFOs) are still in the early stages of digital transformation. Despite facing challenges such as demanding workloads and limited resources, finance teams are gradually adopting digital tools to improve their operations.

Australian IT Trends

iTWire reports on the 2024 Australian IT trends revealed by Konica Minolta Australia. The report emphasizes the role of digital transformation in driving innovation and efficiency in the Australian IT sector, providing valuable insights for businesses looking to stay ahead in the digital age.

Digital transformation continues to shape the future of business, offering both opportunities and challenges. By learning from success stories and understanding the critical factors involved, organizations can better navigate their own transformation journeys and achieve sustainable growth.

End

 
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Hacked

Today's Hacked!

·

Hacked!

7/23/2024

Sponsored by

Recent Hacking Incidents and Cybersecurity Concerns

Healthcare Sector

  • Hacked MediSecure data listed as sold on dark web

    • The data from the now defunct MediSecure includes prescription information for millions of Australians, and despite being sold already being sold......Read more: YouTube

  • Michigan Medicine hacked – patient data records exposed

    • Nearly 57,000 patient records from the University of Michigan Medicine system were potentially exposed to cyber criminals.
    • Read more

  • 39 healthcare providers sue UnitedHealth over Change hack

    • Healthcare providers sue UnitedHealth Group over Change Healthcare hack, claiming financial impact and lack of cybersecurity safeguards.
    • Read more

Government and Public Sector

  • Anonymous hacks Israeli Security Ministry, gives it 48 hrs. to end war

    • Documents, including identity cards, cheques, and personal data, were posted online.
    • Read more

  • Bangladesh Bank website hacked by protestors

    • Bangladesh's central bank website continues to be inaccessible after being hacked last week by anti-government protesters.
    • Read more.....Central Banking

  • Bangladesh Protest | 'It's A War'; Prime Minister's Official Website Hacked, Why?

    • Amid widespread unrest in Bangladesh, the official websites of the Prime Minister's Office, Central Bank, and police were hacked by a group named "Bangladesh Protest".
    • Read more.....YouTube

Education Sector

  • Cobb Schools restricts computer access for teen who hacked district network

    • The family of a student who hacked the Cobb County School District said his computer rights are being stripped away just before he starts high school.
    • Read more.....YouTube

Celebrity and Media

  • Sydney Sweeney's Verizon phone number hacked same day Twitter account promoted crypto

    • Sydney Sweeney's phone number was reportedly hacked the same day she was a victim of a cryptocurrency scam.
    • Read more.....New York Post

Media and News Outlets

  • The Post And Courier Got Hacked
    • The "event" in question – a massive ransomware hack – was first detected by the paper's parent company.
    • Read more.....FITSNews

Tech and Cybersecurity

  • Column: The CrowdStrike meltdown reminds us that the hacking problem doesn't come only ...

    • The Cyber Safety Review Board investigation concluded that the March 2023 hack occurred because “Microsoft's security culture was inadequate.”
    • Read more.....Los Angeles Times

  • CrowdStrike issues warning on hacking threats as Microsoft outage continues creating havoc

    • New hacking trick amid CrowdStrike issue. According to reports, a file disguised as a 'CrowdStrike fix' is doing the rounds on the Internet.
    • Read more: The Economic Times

  • Seven-word email means your Gmail or Outlook is hacked

    • Seven-word email means your Gmail or Outlook is hacked – security pro shares quick steps you must follow if you see it.
    • Read more.....The US Sun

Legal and Ransomware

  • LA Superior Court system closed Monday following ransomware attack
    • Soon after the hack was detected, the court's Technology Services Division immediately shut down network computer systems “to mitigate further harm.”
    • Read more.....Los Angeles Daily News

Miscellaneous

  • 'Average M'sian has been hacked twice'
    • Data from 52 million Internet accounts of Malaysians has been compromised since 2004, says cybersecurity company Surfshark.
    • Read more.....The Star

-=Stay Safe=-

 
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