MFP Copier Blog

The Week in Copiers Five Years Ago Third Week of October 2015

It's Sunday afternoon somewhere around 3PM in New Jersey.  Within the hour I'll be back to work trying to figure out a plan for the last week of the month.

Enjoy these great copier threads from 5 years ago this week!

"From a relationship perspective, givers build deeper and broader connections."

Adam Grant

According to Wharton Professor Adam Grant in his book Give and Take, there are three types of people in the world when it comes to reciprocity styles: givers, takers, and matchers.

Grant’s perspective,

"In a world where we often work in teams and provide services to others, we should strive to adopt a giver mentality. Givers are more successful because they establish reputations and relationships that enhance their success over the long term."

Can a giving mindset in a sales world riddled with unscrupulous, fake, and disingenuous people be the answer?

A Giver is always trying to figure out what they can do for others. “How can I be of help?”

A Taker is always trying to figure out how to gain something from the situation.

Is giving, the secret to long term sales success?

“The reason I’ve been able to be so financially successful is my focus has never, ever for one minute been money”

Oprah Winfrey

Ask a group of salespeople, why they got into sales and you just might hear "for the money".

Making money isn’t evil, nor is being wealthy. The evil happens when you place your commissions before people and their visions.

A GIVING MINDSET

Are you giving without asking for anything in return?

I recently came across the Japanese philosophy of Omotenashi. This can simply be translated to hospitality.

In the west, we tend to see hospitality as providing exceptional customer service with the expectation to receive something in return.

In Japanese culture, it is providing exceptional customer service without the assumption of receiving a reward.

Are you giving and serving without asking for anything in return?

This entire concept is called Omotenashi. The Michelin Guide breaks down the meaning of the Japanese word:

‘“Omote” means public face – an image you wish to present to outsiders. “Nashi” means nothing. Combining them means every service is from the bottom of the heart – honest, no hiding, no pretending.”

A Selling From the Heart professional is all about giving and serving. They integrate Omotenashi in creating the most heartfelt client experiences.

What's inside your heart that in turn you can give to your clients?

The more you give of yourself the more you find yourself

GIVE FROM THE HEART

I am here to inform you, giving of your heart is not a sign of weakness. True power resides with listening to your inner heart voice by making a commitment to clear all that stands in the way of a heartfelt connection.

Focus on how you can help your clients. Share your knowledge, your insights and what you can do for them rather than for yourself. I guarantee no one likes a know-it all, self-centered and stereo-typical sales rep... This does not build followership.

A Selling From the Heart professional aligns themselves in the direction of their clients, looking at giving more than they get. They're completely focused on helping.

Heartfelt professionals focus on making a real difference while having a positive impact on others.

I encourage you to integrate Omotenashi with your clients.

• Anticipate their needs
• Be selfless
• Be considerate

GIVERS ESTABLISH HUMAN ENGAGEMENT

Heartfelt givers establish reputations and rock-solid relationships enhancing their success over the long term. Their human approach to relationships builds trust, encourages open conversation, and creates value for their clients rather than simply claiming value.

A giving approach may not be fruitful in the short term, but I will tell you this... it’s incredibly valuable and powerful in the long run.

"From a relationship perspective, givers build deeper and broader connections."

Adam Grant

Givers engage through heartfelt questions. The end result, their clients feel respected, feeling more comfortable sharing information.

By asking engaging questions, givers are learning what their client's value.

Adam Grant states,

“By asking questions and getting to know their customers, givers build trust and gain knowledge about their customers’ needs. Over time, this makes them better and better at selling.”

I ask you to think about the following...

What would happen to your client relationships if you asked great questions, created a giving mindset and you integrated the Japanese philosophy of Omotensahi?

Just for a moment, imagine knowing your clients so well that you anticipate their needs before they do.

Omotenashi reminds me of A Selling From the Heart professional.

What about you?

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.

Federation of Organizations provides health and wellness, housing and support services to individuals and families in New York City and neighboring Long Island.

COVID19 Remote Working Day One Hundred and Forty-Eight of Selling Copiers

It never ceases to amaze me how one day can be so great and the next day can be so challenging. The challenging part was the essence of my day today.  I wasn't able to move any deals further along until the last 30 minutes of the day. My net new opportunity is having some issues with getting approved because they are "new" in business. I would have never guessed it the setup that they have and I missed the mark by not asking that crucial question.  Keeping my fingers crossed that I'll have some good news in the next two days.

It was a day of many emails, many issues and many un foreseen items that just magically appeared on my to do list.  In addition most of these items needed my attention ASAP.  Thus I got lost in the day and wasn't able to control my day.  I hate days like these but if you've been in the business long enough you know you'll have your fair share of these every now and then. 

If someone had asked my to give me the name of a song that reflected how your day went, then it would be Under Pressure by Queen and Freddy Mercury.  Guess that sums it up for the Boomer!

Tomorrow means two on-site appointments one with a net new prospect and the other with a current prospect where I only have one print device in place.  Both are sizeable accounts and in both cases I'm not sure if there is a need for anything but it's a chance to meet and greet and you just never know. The rest of my day will be filled with trying to move some of these opportunities forward.

At 4:30PM I was able inch another existing client forward with adjusting my original proposal. COVID19 clicks are down for this client and they've learned that they can survive with slower A3 devices and less clicks.  I had proposed a 55 ppm A3 MFP along with a 30 A3 MFP, today I changed it to two 35 A3 MFP's and it got a little bit of traction.  If you don't ask you don't get and ain't that the truth.

The struggle is real and each day presents additional obstacles that we need to navigate through.  Like the last blog I have no magic bullet, no holy grail to bestow on everyone. I guess the only saving grace is the work ethic I learned back when I was a teenager. In addition it's that never given up attitude, if you want it bad enough you can usually make that happen.  Yes COVID19 is making it a bit tougher but what would life be like if everything was easy.  It would be boring!

I caught a cool video from Chris Polek the other day and would like to share with everyone. Click the image and you'll be taken to Linkedin to view. It's short video on world records.

Thanx Chris@

-=Good Selling=-

COVID19 Remote Working Day One Hundred and Forty-Six of Selling Copiers

What a nasty day today in Jersey.  Torrents of rain along with a temperature that couldn't climb above 55 degrees.   Seems we'll have the same weather tomorrow also.

Back on September 25th our Governor signed another Health Emergency Order for another 30 days.  By late next week we'll know if the order is extended for yet another month.  Positive COVID19 tests have been on the rise for the last week and a half in New Jersey.  We were averaging 300-400 per day but the last week has seen those cases double.  Not sure what that means for future or additional shut downs.  With the weather getting colder it will be interesting to see what our Governor has in his plan.  In door dining is still a hot topic with restaurants limited to 25% of capacity.

I had a decent day on Friday. I received an order for 4 color A3 MFP's. I was hoping for 5 but that one may come later this week.  I ran into a snag with my net new verbal order that I received last Thursday.  Seems the company has not in business that long and additional information is needed.

Anyway I still think I'm on track for the $100K this month.  It's shame I had such a crappy month for September. This month is all about payback for September and try to stay even for October.  The last two months of the year will prove to be interesting to say the least. There is more than enough opportunities to hit my number, the question will be can we get the lease approvals.  I mention the approvals because credit seems to be tightening, however there are many leasing companies that also need to hit their numbers.  At this point I'm hoping one will wash the other one out for a push.

During the last week I haven't had the time to be that creative. I've not had the time to write additional blogs for Jersey Plotters nor get out my monthly email address to 900 net new accounts.  It will get done but it seems that I'll be burning some extra hours.

It's had to believe that we're now in the last two months of 2020.  Counting March as the first month and with October it's been eight solid months of grinding, eight months of not giving up, and eight months of throwing enough crap on the wall to see what sticks.

What's been sticking as of late?

Emails still seem to be the best way of contacting peeps, in addition Linkedin in mails at off hours work too.  Just today I picked up an appointment via a contact I made with a Linkedin inmail.  Linkedin is just so darn expensive!   

In addition I'm somewhat happen with the lead service I stated four months ago. Most are BS, but there are a few that have some value and I've been able to close two of them to date. 

What's also been better is picking up the phone, while I don't get the chance to make as many calls as I'd like to.  It does seem like those calls are getting better at obtaining a response.  One thing I always keep in mind is that our clients and prospects are stretched just as much as we are.  There's not need to worry if you don't get a call back or a return email right away.  We need to have some patient to let the ball travel for a few days at a time.

My goal for this week is to garner another $25K in orders and I won't get that without busting my butt.  I guess after 40 years of doing this I'm used the ups and the downs.

-=Good Selling=-

Thinking About The Second Quarter As Third Quarter Will Be Published Soon

"Blind Optimism Takes Realities Out of Focus"

Well, the document Imaging Channel just finished another quarter, and soon the numbers will hit the street. One does not need a degree in finance to realize the numbers again won't be pleasant. The question is, will the manufacturers discuss the realities of the numbers? And will those dealers who bet on those manufactures for their deliverable (meaning their livelihood) look harder at the numbers?

We can all remember in the second quarter of 2020. To sum it up, it sucked. However, for the most part, the industry expected a disaster; after all, the globe is in a pandemic. In the third quarter, we should not expect much better. However, I hope we see more analysis from the industry on the realities facing the legacy BTA Style dealer.

As an example, I want to share a visual I have seen numerous times. This visual clearly shows where Sharp was the only manufacture in the Document Imaging Channel, which had positive numbers in the second quarter of 2020.

On the surface of this chart some, Sharp dealers are cheering! However, what are they cheering? The document Imaging Channel dealers need to keep in mind that all the manufacturers on the chart above have numerous options to distribute products to end-users. The growth in one distribution area probably came at the loss to another distribution area.

All manufacturers saw huge bumps in their A4 distribution and saw bumps to business services, such as IT services or equipment such as display or compute.

Every dealer knows that it's the pressure on the A3 deliverable, which is of greatest concern creating the need for diversification One must also take into account the starting point of all numbers.

The questions for Sharp and all the other manufactures are simple. What was the percentage increase in products distributed outside the BTA or legacy dealer channel?

The question I ask my dealer friends is this. What is your strategy to accommodate a competitive landscape as to ensure that as those outside the legacy dealer channel continue taking end-users from you and as they gain momentum with your key manufactures, will you, in fact, be positioned to compete? Or will you continue losing market share to alternative distribution? 

Another couple of questions to ask, as you look at this chart and the new one coming out soon, highlighting the quarter just ended is this.

What are the manufactures cutting as they align cost to battle the losses in revenues? As we see with our friends at Xerox, some manufacturers started cutting excessive costs in the third quarter of 2019 pre-virus, and of course, the massive cost restructure of Ricoh back in 2017 as it shed the excess cost of direct operations.

The realities of needed cost cuts have been apparent for at least a half-decade. However, most of the industry's actors ignored this reality. During this time, we witnessed the mega dealers building up market share by buying each other. I have always questioned that approach without an absolute determination to cut overhead and exceeded 30% in a diversified deliverable as quickly as possible.

The dealers in the Document Imaging Channel must pay attention to what they are losing in revenues based on others replacing them. This need in awareness should prioritize what they are losing based on the deliverable as it was pre-virus.

Everyone knows that the A3 business model will take substantial hits, especially as government customers freeze budgets and businesses realign technologies to accommodate a remote work force and a quicker path to digitization. Those two things make a great argument for A4 over A3, and as all the dealers understand, A4 can easily be delivered in lieu of them.

It's nice that our friends at Sharp had a positive growth number, although the dealers should focus on where all the numbers come from, especially as the entire industry must plan for what will inevitably be a massive consolidation of manufacturers and convergence of reseller channels.

As the final quarter of this horrific year unfolds, all dealers need to remember that the manufacturers they sell and service products have options. The marketplace for print equipment, its supplies, and its services is not exclusive to what's known as the BTA dealer network.

It will be critical that dealers follow their end-users' movements and understand how the manufacturers they support can bypass them if needed. As dealers work to align themselves with remaining successful, it will be important to focus on what they lose, why they are losing it, and, most importantly, whom they lost to.

"One of the greatest threats to a company's willingness to innovate is its perceived stability."

Sometimes it's easy for the Document Imaging Channel to miss the warnings signs which threaten its core competency the A3 deliverable. As they are exposed to growth outside of that core without a clear definition of that growth's numbers and mistakenly find false comfort in a perceived security.

"Status quo is the killer of all that will be invented."

Ray Stasieczko

CEO/Founder TEASRA,The Innovation Channel and Host of The End of The Day With Ray! https://www.endofthedaywithray.com/

The Week in Copiers 15 Years Ago The Second Week in October 2010

I have no clue as to how 2020 will end revenue wise. The year has proven to be full of challenges for all of us.  What I do know is that I will not give up, or give in to negative thoughts.  The world is what we make of it an if we are too succeed then WE need to make things happen every day.

Enjoy the threads from 15 years ago this week

-=Good Selling=-

MSP, MSSP & IT Industry Notes

October 11th, 2020

Sponsored by

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results.

Domain Computer Services merges with Tier One Technology to create MSP platform

• Domain Computer Services, announced it has merged with Maryland-based Tier One Technology Partners
• The company also announced a recapitalization in partnership with Frontenac, a Chicago-based private equity firm
• Financial terms were not disclosed
• Domain Computer Services based in New Jersey and Tier One Technology based in Markland

Avasant's SD-WAN Managed Services 2020 RadarView™ Recognizes Key Service Providers ...

• Avasant has unveiled SD-WAN Managed Services 2020 RadarView™, its flagship report that recognizes 27 leading service providers as having brought the most value to the market over the past 12 months
• Avasant evaluated over 36 providers using three key dimensions: Practice maturity, partnership ecosystem, and investment, and innovation
• Leaders: AT&T, HCL, IBM, Orange Business Services, and TCS
• Innovators: Lumen Technologies, Infosys, Masergy, NTT, Tata Communication, Tech Mahindra, Verizon, and Wipro
• Disruptors: Aryaka, BT, Cato Networks, GTT, Mphasis, Telefonica, T-Systems, Windstream, and Zensar
• Challengers: Atos, CBTS, Hughes System, Microland, and Telstra

WheelHouse IT, Managed Service Specialists, Recognized for 2020 Achievements

• WheelHouse IT the company has ranked #94 on the ChannelFutures MSP 501
• QWas also recognized by a place on the prestigious 2017 Inc. 500 List of America's Fastest-Growing Companies and continues to make the list

DocuWare grows cloud business

• DocuWare, now a division of Ricoh, announced that the number of new cloud customers is up 24.3% compared to last year
• Offers a cloud-based subscription to its document management/electronic content management system

Epicor ECM Recognized as a Leader in the Nucleus Research Content Management Technology ...

• Epicor Software Corporation announced it was named by Nucleus Research to the "Leaders" quadrant of its Content Management Technology Value Matrix published in July 2020
• Position is based on the evaluation of the Epicor ECM platform, formerly known as DocStar ECM
• Nucleus Research is a global provider of investigative, case-based technology research and advisory services

TBI Adds Armor's Leading Cybersecurity Software to Provider Portfolio

• TBI announces the addition of Armor® to its provider portfolio. Armor is a global cybersecurity software company
• Flagship product, Armor Anywhere, is used by over 1,000 organizations in 40 countries, providing them with threat detection and response and helping them meet their compliance requirements

Eliassen Group Continues to Expand Presence in St. Louis Market

• Eliassen Group LLC has agreed to acquire Ferguson Consulting, Inc. ("Ferguson Consulting"), an IT consulting firm based in the  Louisarea
• Founded in 1994, Ferguson Consulting is a locally owned and managed IT consulting firm. The company provides IT contractors for staff augmentation positions of Fortune 400 companies in  Louis
• Eliassen Group provides strategic consulting and talent solutions to drive our clients' innovation and business results

VPLS Acquires ZR Systems and expands its Managed IT services in Hawaii

• VPLS, a cloud-to-edge computing and solutions provider, announced its acquisition of ZR Systems, an Aiea-based managed IT services company
• VPLS expands its data center footprint into Hawaii, bringing its total number of global sites to 19
• ZR Systems will be known as “ZR Systems, a VPLS company” for a short period following this acquisition

Synoptek Certified as Microsoft Azure Expert Managed Services Provider

• Synoptek, announced it has become certified as a Microsoft Azure Expert Managed Service Provider (MSP)
• Certification signifies Synoptek’s expertise in cloud services and designates it as a top global MSP to its Microsoft customers

Fennia Mutual Insurance Company selects CGI for IT managed services to drive digitization and ...

• CGI will assume responsibility for a majority of Fennia's IT services under a contract valued at approximately 48 million euros
• CGI will manage Fennia's application development and maintenance services and also provide support services for Fennia's end-users and operating environments

FileTrail Continues Long-standing Commitment to Industry and Community Outreach amid Pandemic

• FileTrail, the leader in next-generation information governance and records management software for law firms and highly regulated industries, announces its continued support of key partners and professional associations with sponsorship investments in their upcoming events, all of which are virtual due to the ongoing pandemic

Summitas Wins Private Asset Management's 2020 "Best Document/Content Management Service ...

• Summitas has been named "Best Document/Content Management Service or Tool" by Private Asset Management magazine (PAM) at the 2020 PAM Awards
• In 2019, Summitas won PAM's "Best Client Service" award and was also named "Best Client Communications" byFamily Wealth Report

InEight Reimagines Capital Project Document Management with All-New InEight Document

• InEight unveiled the all-new InEight Document featuring a host of new capabilities as well as a ground-up user experience (UX) redesign powered by a simplified user interface (UI)
  • Collaborative Document Management
  • Project Correspondence
  • Transmittals and Packages
  • Review and Approval

Quanton acquires Probity Consulting's automation managed services business

• Business process automation consultancy Quanton is acquiring Probotics, Wellington-based Probity Consulting’s automation managed services and delivery division

TPx Brings Managed Detection and Response to Managed Security Services Portfolio

• TPx announces that it has strengthened its managed security services with the addition of enterprise-class managed detection and response (MDR) to it's MSx Firewall and MSx Endpoint services
• In addition to MDR, TPx MSx Firewall and Endpoint services has been expanded to include additional features to enhance security risk profiles
• MSx Firewall now includes:
• • Secure SD-WAN, which leverages cost-effective bandwidth and encrypted traffic while also layering on security inspection
  • Monthly vulnerability scans
  • High-performance next-generation firewalls that deliver greater throughput at lower cost
  • Fully managed, self-managed and co-managed options
• MSx Endpoints now includes:
  • Security Awarness training, including monthly phishing simulations and courses with automated reporting
  • DNS Protection that protects remote users and devices from Internet threats

Kodak Alaris remote scanner management

• Now offering Managed Print Services Capture Agent
  • Allows Alaris scanners to be integrated into device monitoring solutions used by managed print services dealers
  • Subscription based model
  • Real time status
  • Usage reporting
  • Multi feed and jam reports & alerts

Paper superior to laptop for learning

• Research published by Norwegian University of Science and Technology (NTNU)
  • students who write by hand learn and remember more than those that use computers
  • pen and paper sparking activity in part of the brain responsible for attention
  • approximately 45 US states currently do not require schools to teach students
    handwriting
  • data showed an increase of activity in the sensorimotor parts of the brain, which is involved with processing, attention and language
  • found that the act is beneficial for adults, suggesting they will remember contents better after writing them down
  • EEG was used to track and record brain wave activity using a hood fitted with more than 250 electrodes attached to the outer lining
  • Each examination took 45 minutes per person, and the researchers received 500 data points per second

Cybersecurity Update

US District Attorney announced that Richard Liriano was sentenced to 30 months in prison and a $351,850.25 fine for illegally accessing the PHI of patients while he worked for the Hospital For Special Surgery in New York.

The City of Odessa, Texas notified an unknown number of citizens that their info may have been exposed in recent breach.

People of Praise, located in South Bend, IN, notified an unknown number of members that their info was exposed after hacking incident.

The University Hospital of New Jersey announced it paid $670,000 to hackers to regain control of network after ransomware attack.

Legacy Community Health, with 15 locations in Texas, notified an unknown number of patients that that PHI may have been exposed after email phishing attack.

Recover Our Youth, with locations in North and South Carolina, notified an unknown number of patients that their PHI may have been exposed after ransomware attack.

Tyler Technologies, a fed gov contractor headquartered in Plano, TX, notified an unknown number of customers that it was hit by ransomware.

Century Specialty Script of Tuckahoe, NY notified an unknown number of patients that their PHI was exposed after ransomware attack.

Minnesota Department of Health notified “hundreds” of patients that their PHI may have been exposed after it was emailed to incorrect people.

Valley Bank of Alabama notified an unknown number of customers that their info may have been exposed after hacking incident.

Arthur Gallagher Insurance, headquartered in Rolling Meadows, IL, notified an
unknown number of customers that their info was exposed after ransomware attack.

Martin County government of Florida notified an unknown number of citizens that their info was compromised after hacking incident.

Miracle Systems, a government contractor in Arlington, VA notified an unknown number of customers that their info was exposed after ransomware attack.

Montgomery County government of Tennessee notified an unknown of citizens that their info was compromised after data security incident.

State agencies in the state of Washington notified an unknown number of citizens that their info may have been exposed after email phishing attack.

Monroe County Mental Health of New York notified an unknown number of patients their PHI was illegally disclosed by an employee.

UCare of Minnesota notified 4,806 patients that their PHI was exposed after email phishing attack.

Clark County Public School District of Nevada notified an unknown number of
students that their info was posted on web after school refused to pay ransom to hackers.

Universal Health Services (aka UHS), which owns 400 healthcare facilities across the U.S. and is headquartered in King of Prussia, PA, notified an unknown number of patients that their PHI was exposed after cyber attack.

The Valley Health System of Las Vegas, NV notified an unknown number of patients that their PHI was exposed during ransomware attack.

Ashtabula County Medical Center of Ohio notified an unknown number of patients that their PHI was exposed after ransomware attack.

Magnolia Pediatrics of Louisiana notified 23,000 patients that their PHI was exposed after two cybersecurity incidents.

Anthem Insurance, headquartered in Indianapolis, IN, agreed to pay $39.5 million to settle a HIPAA lawsuit regarding a breach that exposed PHI of 78.8 million patients.

Police departments in Minnesota, Delaware, Arizona, Indiana, Colorado and
Pennsylvania an interruption to their 911 services this past Monday night due to cyber incident.

Microsoft is reporting that 52% of all nation-state cyberattacks are coming from Russia.
o 12% = from China
o 11% = from North Korea
o Claims that it stopped 13 billion malicious and suspicious emails in 2019

Pen Test Security of London, England, published report detailing how they were able to hack into an Internet connected coffee maker, the iKettle from Smarter Inc.

Cache Creek Casino Resort of California was forced to shut down after ransomware attack.

The Week in Copiers Ten Years Ago The Second Week in October 2010

With the Xerox OEM agreement ending in April of 2021 with FujiFilm.  Xerox needs a partner since failed attempt to buy HP.  Rumors are also out there that Fuji Film may be looking to establish a beach head in the USA for their MFP's (that would be the Xerox enterprise MFP's).  Fuji Film has already stated they will still OEM for Xerox after the OEM agreement has ended.  But if Fuji enters the USA market then will they cut the agreement with Xerox?

Take our survey and cast you vote

Enjoy these threads from Ten Years Ago this Week

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