MFP Copier Blog

This Week in the Copier Industry 15 Years Ago

The Week in Copiers Fifteen Years Ago

Art Post · 11/22/207:30 PM

The Week in Copiers Fifteen Years Ago 3rd Week of November 2005

The entrepreneur always searches for change, responds to it, and exploits it as an opportunity" Peter Drucker

Change is good, change creates desire, change creates new opportunities. Just another reason why the next 5 years of our industry will be th best we've ever experienced!

Enjoy these wonderful copier threads from 15 years ago this week!

Re: DSm735/745 & DSm725/730 PSG

V-TEC · 11/16/058:25 PM

32 pages

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Stan and Jerry Spread the News About Ricoh Dependability

ART POST (GUEST) · 11/21/056:42 PM

management devices include, color and black & white digital imaging systems, facsimile products, printers, scanners, digital duplicators and wide format engineering systems. Additionally, Ricoh offers a wide variety of document and printing solutions directly and through strategic alliances enhancing office productivity and document workflow. Ricoh’s document management software enhances workgroup collaboration and offers secure storage, retrieval and sharing of critical information. Ricoh Corporation

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Ricoh Corporation introduced the G7500,

ART POST (GUEST) · 11/23/056:43 PM

Ricoh Corporation introduced the G7500, a versatile color laser printer that provides a cost-effective document management solution for small businesses at high print speeds. Documents as large as 11" x 17" can oftentimes slow down the printing process, reducing productivity and efficiency overall. The motive behind the development of the Ricoh G7500 was to create a color printer that was able to print larger, high-quality color or black & white documents quickly while keeping costs down and

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PrintStation 060R - MicroPress Connectivity

ART POST (GUEST) · 11/23/052:33 PM

060R HIGHLIGHTS: · Provides Superior Output at 1200 dpi (only Ricoh can do this) · Supports printing onto 12” x 18” sized sheets (only Ricoh can do this) · Supports multiple media stocks from most paper sources at rated engine speed (only Ricoh can do this) · Provides easy implementation and installation o SD Card via Ricoh’s GW based architecture-no third party connection · Ethernet Based Connection o No limitations on cable length not a Video Link The PrintStation 060R consists of (1) EFI

Re: Vision 2005 Highlights

ART POST (GUEST) · 11/21/056:45 PM

Aficio 2105, Aficio Color 5560, Aficio 3245C, and AP900, as well as the 480W wide format product, all of which can handle a variety of duplicating and printing tasks. Education will feature black & white and color printers and duplicators such as the CL2000N, Aficio 3228C and the AP610N, as well as the SeriPrint Model 25 VDPH1, which all work to maximize efficiency and production. Marketing & Sales will focus on products and solutions that help generate and create custom marketing and sales

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Vision 2005 Highlights

ART POST (GUEST) · 11/21/053:16 PM

cool new features… We are going to rule the High Volume Market! WINNER! The CS2105 caught my eye, low volume color copier, printer, scanner, fax with a $799 MSRP. We may have this product during the first quarter of 2006. Hitachi Print Engine that is married to a Brother Scanner (or Samsung). The print engine is the same as the CL1000N. Great box to introduce color in the small office. WINNER! Seriprint VDP (link for video of SeriVDP) SERI VPD Video was show along with the new HQ9000 Digital

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What is @Remote?

ART POST (GUEST) · 11/23/053:25 PM

What is @Remote? @Remote is available first as a network appliance called the Remote Communication Gate (RC Gate). Today It can: perform auto-discovery of up to 500 Ricoh and non-Ricoh network connected printers and MFPs - For Non-Ricoh and legacy Ricoh devices, it obtains the total print meter - For newer Ricoh devices (based on GW architecture) it obtains Copy and Print and even Fax meters - Copy and Print reports are available in both color and mono counts - If the fleet has more than

SURVEY

No Dulpexing feature???

Should Ricoh have made a duplex unit available as an option?

ART POST (GUEST) · 11/23/053:34 PM

Re: Print Mail vs. PrintShop Mail

SHAJA · 11/21/0510:55 AM

I figured since I started this topic, I owe it to everyone to wrap it up. However, I am uncomfortable posting in this discussion thread since Ricoh's PrintMail staff became active participants. I do not feel that I can be candid here any more. So, any dealers out there who were waiting for the report on my testing are welcome to contact me; my contact info is listed in my profile. My company will be sticking with PrintShop Mail. If you are looking for a good beginning education into VDP

Re: Print Mail vs. PrintShop Mail

ART POST (GUEST) · 11/21/0511:12 AM

We created this web site to be candid and tell the good and bad about a product. These are our opinions!! I approved the Print Mail people hoping they can help us all in selling more of this solution. It is to their benefit that they can read the good and the bad, and if they don't like the bad..... then they can be deleted. Please feel free to be candid on the forums, if you send me and email I can show you how to post an annonomouslly (boy did i butcher that), if that would help at some time

Re: CONNECTIVITY CAFE

SHAJA · 11/22/0510:12 AM

I got an e-mail reply from Carmine J Baratta, TSC Web Developer, Ricoh Corporation, Technology Solutions Center. Carmine says: "The Official URL for Connectivity Cafe is http://www.connectivity-cafe.com or http://www.rfg-configurator.com. "It’s a long story so I will give you the short version. An employee of Ricoh’s hosted the Connectivity Cafe for many years. We decide to move the website in-house and I don’t think that employee, now no longer employed by Ricoh, was very happy about that

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CONNECTIVITY CAFE

MERLIN · 11/21/0510:36 AM

I just went onto Ricoh's connectivity cafe and it sent me to Canon's homepage. I even went to another PC to see if it does it again. It did. Has anybody else experience this. I did e-mail Ricoh today to let them know.

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Paradigm Imaging September/October 2005 Newsletter

ART POST (GUEST) · 11/22/057:14 PM

Please Reply to promo@paradigmimaging.com November/December 2005 Large Format Scanning Printing e-news Special points of interest: Graphtec Receives Rave Reviews From Satisfied Scanner Owners. Graphtec Scanner Promotions Until the End of the Year on CS600 and CS600 Pro. Paradigm Introduces a Dealer Volume Purchase Program on IS200-DS Scanners. New EIS Ultima II Scan-Print-Copy System with Enhanced Printing Capabilities. Meet The Paradigm Imaging Employee — Raymond Arrizon Click the Here to

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Nice 480 features

CHOPS · 11/22/058:36 PM

I come from the engineering/architectural world. These are some nice features the 480 has over the 470,from my perspective, which will appeal to the end users: The ability to auto-rotate while making a copy . Enables you to get more print sizes out of a single roll of paper. The Document Manager is a great tool to use for printing/saving sets of drawings that are actively being printed. Contractors will love this feature when a sub-contractor needs a set quickly. The secure Document Mall gives

Re: Large Size Document Carrier

ART POST (GUEST) · 11/16/0510:47 AM

I bought mine from Xerox, do a search for carrier sheet and you will find the link or go to http://www.xerox.xom

Re: CONNECTIVITY CAFE

SHAJA · 11/21/0510:46 AM

It happened to me, too. I just went to the Aficio League, and I see that the link to the CC site is gone, also. It figures. Connectivity Cafe worked well, so of course Ricoh can't leave a good thing alone. (Edited by Shaja to say that was a cheap shot on my part and I take it back.)

Re: CONNECTIVITY CAFE

JASONR · 11/21/0511:58 AM

I tried the Cafe link here and it worked fine, I was able to configure a machine with no problems. In case you don't know, the Cafe isn't run by Ricoh, it is a service they contract with another company which is associated with a former employee of Ricoh.

Re: Color matching 3228/35/45

JASONR · 11/21/052:47 PM

Well, remember that this profile only affects colors that are out of gamut. Perhaps your file only contains color data that is in the printer's Gamut? then you wouldn't see any change in files printed as long as all the colors are within the gamut. My driver doesn't have a User Settings under CMYK simulation, are you talking about the PC or Mac? (I'm looking at the PC PS driver). On the PC you cannot change the CMYK simulation (beyond the normal 4 choices), I'll have to look at the Mac driver

Re: 480 meter counts

JASONR · 11/23/058:36 AM

quote: Originally posted by Wallin Team: Since we now have the ability to count square feet, would a 30x42 be 8.75 sqare feet? Or would the 480W count the 2.5 foot width as 3 feet since it's past the 2 foot mark? How does competition calculate square feet? Well, as far as how the competition counts, I can tell you that the Océ machines count square feet *EXACTLY*. So if you print a 30x42, you get exactly 8.75 on the meter. It does not round, up or down, in any cases. It is a mechanical meter

Re: Nice 480 features

JASONR · 11/23/058:42 AM

You said "Document Manager" first, and "Document Mall" later. The 480 does have a "Document Manager" in that it can (optionally?) support the "Document Server" we are familiar with on the small format machines. It doesn't come with "Document Mall", another Ricoh product.

Re: CONNECTIVITY CAFE

JASONR · 11/23/058:47 AM

More inside scoop, if anyone cares. That Former Employee's name is Jay Burton. He developed the whole configurator on his own and actually put it up in working form before "pitching it" to Ricoh as something they could buy from him. Ricoh claimed that he was an employee and therefore they owned it. From sketchy third and fourth hand reports, I think Jay and Ricoh reached an agreement under which they paid for the site. Jay stopped working for Ricoh around a year ago. I don't know what this

Re: Nice 480 features

OLD GLORY · 11/23/059:35 AM

The 480W doesn't come with DocumentMall but it is my understanding that it can scan direct to DocumentMall giving contractors 24/7 access and the ability to print the files themselves.

Re: CONNECTIVITY CAFE

V-TEC · 11/23/059:07 PM

Why wouldn’t Ricoh just run the site themselves??

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Can you say Katana????

ART POST (GUEST) · 11/21/057:53 AM

Previewed @ Ricoh Visionm, the worlds first 135ppm digital MFP. Lets talk about it!

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KIP 3000

ART POST (GUEST) · 11/23/053:24 PM

$268 per month for a 60 month lease, no warranty and the customer must pay .07 per square foot for paper, service and supplies from inception. From Patriot Blueprinting in Mount Laurel. $268 @ .0195 gives a retial price of $14,100!!! Hard to compete with this kind of price, we will really have to use our skills and solutions to beat this product. Please keep in mind that the KIP is bundled with print accounting software. Look to add PA5 to the solution for the customer.

Mindset Matters... You Are What Your Clients Say You Are!

Larry Levine · 11/22/201:08 PM

“Assumptions are the termites of relationships."

Henry Winkler

I'm deeply concerned many in sales have taken their clients for granted.

They continuously struggle with building, nurturing and growing their relationships.

Building relationships with your clients is not a light switch you turn on then off. It's the emotional, human and the heartfelt connection you make with each and every one of them.

Curious to know... when is the last time you asked one of your clients what they thought of you?

Now, I would like for you to reflect on the following statement...

Whose fault is it that you're being pigeon-holed as a commodity?

It doesn't matter how excellent you think you are; your success depends first and foremost on how you are perceived in your clients’ minds when responding to their ever-changing needs.

John Mackey (CEO, Whole Foods) nails it,

“For us, our most important stakeholder is not our stockholders, it is our customers. We’re in business to serve the needs and desires of our core customer base.”

MINDSET MATTERS

I am firm believer that client perception is their reality. It's about their mindset. What they think of you does matter.

Here's the deal... society doesn't trust you; they think you're full of bull crap and they're skeptical about most things that come out of your mouth.

A stereotypical mindset runs rampant within our society when it comes to salespeople.

Relationship and promise bridges have crumbled as moments of being let down are all too fresh in their mind.

This stark reality places a damper on those 'sales professionals' who place their clients on a pedestal, placing their needs above their very own. They are faced with widespread prejudice and prejudgement that they must overcome.

Here's the cold hard truth, your client's mindset impacts you. You must realize what you say, what you do and how you approach problems will have an immediate and direct impact on your success.

How well do you truly know your clients and how well do they know you?

The one thing that counts is what your clients think of you. You are what your clients say you are!

"Perception is reality. If you are perceived to be something, you might as well be it because that's the truth in people's minds."

Steve Young

START WITH YOUR MINDSET

You must be willing to change your mindset in order to change their perception.

Truly get to know your clients, take your sales hat off, roll up your sleeves and engage in healthy conversations.

Are you having meaningful conversations with your clients outside of the selling process?
How many relationships inside their company are you developing and nourishing?

You must develop a sincere desire and demonstrate you're interested in your client's world and what motivates them.

I'm curious...

When was the last time you had a conversation with one your clients that didn't involve trying to sell them something?

CHANGE THEIR MINDSET

If you want to be viewed as being 'great', if you want to be viewed as a true 'sales professional' then learn to become a servant. Stop selling…Start serving... Start being a leader and lead with your heart!

Quite frankly, many of you may find it exhausting but those sales professionals who lead with their heart and seek to serve their clients, change how they're perceived immediately.

Adopting a servant led mindset takes a conscious effort. You must learn and commit to developing self-effectiveness in areas such as:

Listening
Empathy
Stewardship
Building Community & Networks
Foresight & Vision

At the heart of stewardship is the careful nurturing of trust. It's about the trust your clients have placed in you. And with all relationships, so much of trust boils down to how well you transparently communicate.

Make the commitment to grow relationships not for sales sake but with a genuine and sincere heart. What winds up happening is you build a great community of clients.

You are what your clients say you are

BRING A SERVING MINDSET

You serve as the liaison between your client, your company and your products and services.

Learn to serve with each and every client. Lead with your heart.

A servant has a sincere, genuine and authentic desire to serve
A servant is all in and digs in deep
A servant is focused in on serving the needs of the person sitting right in front of them.

A servant gives a rip! Do you?

We all have an opportunity to serve. I can't think of a greater return on investment.

A Servants mindset:

I want to please you
I want to make you feel special
I want you to know I love having you as a client
Making you happy, it's not my job, it is my purpose!

Your clients must become your purpose and your passion.

BRING A LISTENING MINDSET

“Listen to the sound of the river, and you will catch fish.”

Old Irish Proverb

Listen with intent to learn and without an agenda. It's not about you, your wants nor needs, it's about your clients. Too many salespeople are coming to the business table with knives, forks and their own agenda.

Stop thinking about your quotas and commissions.

Ditch the hidden agenda. Sincerely focus on your client and how what you sell can best serve their hopes, dreams and goals.

Zig Ziglar said it best,

“You can have everything in life that you want if you just give enough other people what they want.”

Sales professionals seek to understand the needs, concerns, desires, issues, challenges and listen with curious intent.

A sales rep sells products, a professional sells a solution to the clients' problems.

Are you starting to the get the picture?

BRING AN APPRECIATION MINDSET

How your clients feel about you and their willingness to continue doing business with you are closely related. If they feel valued and are treated with care and attention, aren't they more likely to remain loyal?

A major factor to the client experience is appreciation. How are surprising and delighting your clients throughout the year?

Appreciation, it takes practice, consistency and the true understanding of people.

"The appreciation of pleasure can be the anchor of humanity."

Elizabeth Gilbert

I believe integrating the use of SendOutCards is hands down how you ratchet up relationship building and appreciation.

How are you creating an emotional one-to-one connection and a memorable experience?

I guarantee a personalized card and tugging on one's heart strings, the card will never be thrown away.

Send a card on me to one of your clients...

https://www.sendoutcards.com/u/sellingfromtheheart

Let me know the response. I promise you'll create loyal clients and a memorable experience worth talking about.

A true human connection lives beyond surface level.

IT'S YOUR RESPONSIBILITY

I believe it is your responsibility to understand what your clients say about you. As a sales professional who is focused on long-term success, it is your main responsibility to profitably serve your clients.

By learning to change their perception of you, you will slowly but surely, eliminate the negative perception of salespeople.

The perception and mindset your clients have of you will not change overnight. Creating a positive mindset takes your commitment as well as consistent action to develop and refine the image you want your clients to see.

Approach each client with the utmost of integrity. Remember, be authentic, be real, be genuine and most of all sell from the heart!

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.

This Week in the Copier Industry 10 Years Ago

The Week in Copiers Ten Years

Art Post · 11/21/207:30 PM

The Week in Copiers Ten Years Ago 3rd Week in November

Some may ask how will our industry grow after COVID19? There's some naysayers proclaiming that our industry is doomed and it will never be like it was. Personally I think the pandemic has allowed us to reset and rethink our industry. I believe the next 5 years will be the best we've had in 10 years.

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Konica Minolta Introduces the magicolor 3730DN Color Printer

ART POST (GUEST) · 11/20/1011:28 AM

the magicolor 3730DN is lower than the competition at only 1000W. The magicolor 3730DN also features integrated auto-duplex printing, 2400 (equivalent) x 600 high resolution image quality, and Konica Minolta's smart calibration system - enhanced Automatic Image Density Control (eAIDC) - to further improve prints with optimal color quality. "The magicolor 3730DN further expands upon our family of A4 color printers by providing customers with a full range of products and solutions to fit a variety

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Konica Minolta Launches Clean Planet Recycling Program as Part of Global Sustainabili

ART POST (GUEST) · 11/16/1010:50 PM

RAMSEY, NJ -- (Marketwire) -- 11/16/10 -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announces the launch of the Konica Minolta Clean Planet Recycling Program that will provide easy and cost-free consumables recycling to all customers. Whether relying on a single desktop printer, a complete fleet of bizhub® MFPs, or professional bizhub PRO or bizhub PRESS production

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Sharp to Introduce Five New Copier/Printer Models, Including a Digital Full-Color MFP

ART POST (GUEST) · 11/22/108:03 PM

Sharp to Introduce Five New Copier/Printer Models, Including a Digital Full-Color MFP Specifically Designed to Handle A4-Size Paper Delivers Maximum Performance Using A4-Size Paper, the Size Most Frequently Used for Business Documents; Full Set of Advanced Features in a Compact Design Sharp Corporation will introduce into the Japanese market two types of digital MFPs in three models specifically designed to deliver maximum performance using A4-size paper. The new MX-C312SC Digital Full-Color

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Ricoh's Zeus "Father of Gods and Copiers"

ART POST (GUEST) · 11/17/108:37 PM

Ricoh's Zeus "Father of Gods and Copiers" Hesiod's Theogony labeled Zeus as "Father of Gods and men". Ricoh Corporation is set to launch "Zeus" (engineering name) their first (home grown, one member of the P4P'er is claiming Lexmark, I'm thinking no to the Lexmark thingy) color A4 multifunctional device within weeks. Over at the Print4Pay Hotel forums there's been quite a bit of talk about these new systems. Word at the Hotel is that there will be...... rest of blog is here

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Torrington schools consider copier savings

ART POST (GUEST) · 11/18/107:51 PM

TORRINGTON — The school board voted unanimously Wednesday to authorize a five-year lease with Advanced Copy Technologies, pending review of the fine print. The vote could spell the beginning of the end for desktop printers, though administrators took pains to address concerns expressed by teachers. Superintendent Christopher G. Leone said the district's inventory of desktop printers costs about $225,000 every five years, including the cost of equipment purchase, ink and toner. The district also

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Alliance Creative Group, Inc. is excited to announce the addition of a Konica Minolta

ART POST (GUEST) · 11/20/1011:52 AM

CHICAGO, IL, Nov 18, 2010 -- Alliance Creative Group, Inc. ( http://www.AllianceCreativeGroup.com The equipment has been added to produce quicker in-house turn-around time for projects involving full color promotional printing, digital printing and large format printing. The Roland Soljet Pro III has capabilities to produce high quality indoor/outdoor vinyl banners, posters, vehicle magnets, window clings and more with 1-2 day turn-around times. Our Konica Minolta C6500 produces business cards

Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

TXEAGLE24 · 11/16/109:31 AM

, pull out usb keyboard... Whats the value in ricoh dragging their feet with all of this? Seems Ricoh, Canon and Xerox may be the last of the holdouts. When speaking with a rep at Ricoh they were concerned that A4 devices will lower profit (image that,they do make a profit on a box)expectations especially if A4 takes off. With the presence of Sharp, Samsung and KonicaMInolta they needed to make the move. Keep in mind though that neither KM, nor Sharp has come out with an robust A4 monochrome

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Ricoh Develops Distributed Scan Management Solution Based on ...

ART POST (GUEST) · 11/16/1010:54 PM

specify scan settings and monitor DSM enabled scanners. Currently, DSM is compatible with the Ricoh Aficio MP C2800/3300. Ricoh offers a full range of digital imaging products suited for any workgroup environment from SMB to Enterprise, including color and black and white multifunctional copiers, printers, facsimile systems, scanners, digital duplicators, wide format copiers and digital cameras. Further information on Ricoh and its capabilities along with other Ricoh document management

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Xerox iGen4 Press Sets Off Productivity Spike Among Print Service Providers

ART POST (GUEST) · 11/18/107:49 PM

/xeroxcorp, http://twitter.com/xeroxoffice, http://twitter.com/xeroxproduction, http://twitter.com/servicesatxerox, http://twitter.com/xeroxevents, http://www.xerox.com/blogs or http://www.xerox.com/podcasts . XEROX(R), XEROX and Design(R) and ProfitAccelerator(R), FreeFlow(R) and iGen4(R) are trademarks of Xerox Corporation in the United States and/or other countries. XMPie(R), the XMPIE logo, uStore(R) and uDirect(R) are trademarks of XMPie, Inc. Prices, features, specifications

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UK printer market declines in Q3, survey reveals

ART POST (GUEST) · 11/23/108:00 PM

Jeremy Davies, who added that the numbers also "speak to the parlous state of the economy." All-In-One Inkjet and inkjet printer shipments fell 11.7% and 16.2% respectively, while dot matrix sales dropped 21.7%. All-In-One Lasers grew 46.2%, copier-based MFPs were up 61.6% and single function lasers climbed 28.1%. The tough market conditions were reflected in most of the major vendors performances with just HP and Epson the only to post growth, as Canon, Lexmark and Samsung lost market share, while

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Hybrid Print Industry Website DOCUWISE Launches the State of the Art Print Management

ART POST (GUEST) · 11/18/107:41 PM

printer toner cartridges, compatible inkjet cartridges, compatible/OEM copier toner, maintenance components, Laser/MFP/copier hardware, onsite maintenance/repair service and manage print solutions, from data collection to full TCO. All DOCUWISE products and services are available and manageable on-online, through a personalized web portal. PESO (Print Environment System Organizer), our personalized web portal that allows a client to manage their entire account on-line. With "PESO" it is possible

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DocuLex Releases Archive Studio’s Capture V5

ART POST (GUEST) · 11/20/1011:36 AM

industries to include Local, State and Federal Government, Healthcare, Legal, AR/AP and Manufacturing, among others. New features in the V5 release are designed for saving time and valuable resources with improved automation of document processing and field-specific indexing, based upon newly implemented technologies in text recognition. In addition to the labor savings the new release generates, V5 has incorporated a new method of detecting individual documents within a stack of scanned paper. This

Re: Does any National Copier Vendor still have their own in house leasing service?

KEITH HACHEY · 11/17/109:35 AM

Canon has Canon Financial Services - which is a wholly owned subsidiary of Canon. This is a true captive program with Canon financial servicing the majority of the leases they originate Ricoh - Most of Ricoh's leases are sold to 3rd party leasing companies (GE, DLL, CIT, Wells) on a private label basis. Ricoh does have Ricoh Financial Services which is a true captive, but it only takes a small portion (Major Accounts) of the leases that are originated by Ricoh Ikon - they utilize Ikon Financial

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Canon U.S.A. Celebrates Another Award-Winning Year for Outstanding Customer Service a

ART POST (GUEST) · 11/18/107:38 PM

honored with an Editor's Choice from Popular Mechanics. Canon's PIXMA, SELPHY and imagePROGRAF printer lines all received recognition from key outlets such as PCMag.com with the Editor's Choice for the PIXMA MG8120, Computer Shopper's Editor's Choice distinction for the PIXMA MG6120 and MG5220 as well as Professional Photographer's 2010 Hot One Awards for the PIXMA Pro9500 Mark II and SELPHY CP790. Earlier in the year, the imagePROGRAF iPF8300, iPF6350 and iPF6300 large format printers, as well as

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Ricoh NEW PRODUCT RELEASE - C3001, C3501, C4501, C5501

ART POST (GUEST) · 11/20/1012:04 AM

NEW PRODUCT RELEASE New product released..see details below..some great new standard features...No SPF fax has to be ordered separately..great standard security features...demo terms available perfect time to order for demo room... Ricoh is pleased to announce the introduction of the new Ricoh Aficio MP C3001/C3501 and MP C4501/C5501 Digital Imaging System Product Release Schedule. Built on the phenomenal success of the Aficio MP C2800/C3300 & C4000/C5000, these new models offer additional

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EFI Makes iPad, iPhone and iPod touch Printing Easy with

ART POST (GUEST) · 11/23/107:43 PM

everywhere with a solution for printing directly from these mobile devices to a broad array of more than 250,000 Fiery-driven printers and MFP’s installed today,” said Toby Weiss, general manager of Fiery and senior vice president, EFI. “Following on the heels of our recent PrintMe enhancements, this unique offering enables business professionals to easily and quickly print from any application on their Apple device to almost any Fiery printer. No existing corporate printer fleets out there today work

MEMBER

Rick Weaver

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Lead in Prince George County VA for copiers

ART POST (GUEST) · 11/16/1010:25 PM

I. Copiers – Our current copier lease will expire June 30, 2011. We will perform an in depth review of our copier needs and the number of copiers may be reduced division-wide for our FY 2011-2012 copier lease. http://pgs.k12.va.us/index/pgs...m_reports_postponed/

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Print Audit Open Information Webinars

PAUL GIORGI · 11/17/101:48 PM

Join us to learn more about Print Audit 6 and how it can help your organization decrease its print management costs and carbon footprint or even, recover lost print-related revenue. Registration here

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Print Audit Open Information Webinars

ART POST (GUEST) · 11/17/106:07 PM

Go to this link for the Print Audit Open Webinar! http://p4photel.com/eve/forums...093916557#8093916557

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New Kyocera Musical/ Dancing/ Singing MFP Commerical

SALESSERVICEGUY · 11/19/106:02 AM

http://musical.kyoceramita.com/index.htmlPainful or what?

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Ricoh Aficio MP C2050SPF?

MONTECORE · 11/19/1010:36 PM

Can anyone help with government pricing for this unit? They do 2300 black and 200 color per month. There is no other options other than fax. I have seen this in the field many times but never in a government setting. Thanks!

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Ricoh mpc3301_3501 Brochure

ART POST (GUEST) · 11/21/107:07 PM

Ricoh MP C3001_3501 Brochure

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OKI's Color Digital LED Printers Receive "Fall 2010 BERTL's Best"

ART POST (GUEST) · 11/22/107:48 PM

November 21, 2010 09:00 PMEastern Time OKI's Color Digital LED Printers Receive "Fall 2010 BERTL's Best" - Awarded for four new color digital LED printers - TOKYO--( BUSINESS WIRE )--OKI Data Corporation, an OKI Group company specializing in the printer business, today announced the receipt of the " 15th Annual, Fall 2010 BERTL's BEST Awards " for four of its new digital LED printers. The C530 and C330 color LED printers received the Best High Performance Color Printer Award and the mono LED

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Looking to show your customers samples of different stocks that run on a production c

ART POST (GUEST) · 11/22/108:58 PM

- Looking to show your customers samples of different stocks that run on a production color system? A paper vendor is running ads in print for pay trade publications, apparently giving away free sample swatches that were run on Konica Minolta gear. Details: o MtM Digital Media Swatch o Contact Jim Hatfield or Mark Meyer at 1-800-704-4647 o Or jim@mtmimagingsupplies.com

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Ricoh 6501C

ART POST (GUEST) · 11/23/1010:44 AM

I've heard, however not seen this, that the new 6501c's are defaulted to 11x17 single click, can anyone confirm?Art

TOPIC

SHARP® SPONSORS NATIONAL SEPTEMBER 11 MEMORIAL & MUSEUM DYNAMIC VIDEO INSTALLATION, P

ART POST (GUEST) · 11/23/107:52 PM

information, please write to Sharp Electronics Corporation, Professional Display Division, Sharp Plaza, Mahwah, N.J. 07495- 1163, call 866-4-VISUAL (866-484-7825) or e-mail ProLCD@SharpUSA.com. # # # ABOUT THE NATIONAL SEPTEMBER 11 MEMORIAL & MUSEUM The National September 11 Memorial & Museum is the not-for-profit corporation created to oversee the design, raise the funds, and program and operate the Memorial and Museum at the World Trade Center site. The Memorial and Museum will be located on eight

TOPIC

Canon U.S.A. and the New York Islanders Agree to a New Two-Year Sponsorship Agreement

ART POST (GUEST) · 11/23/108:04 PM

LAKE SUCCESS, N.Y., Nov 23, 2010 -- Long Island residents will once again see a familiar logo around the Nassau Veterans Memorial Coliseum as Canon U.S.A., Inc., a leader in digital imaging, today announced it has agreed to extend its sponsorship with the New York Islanders for an additional two years. "As a Long Island based company, we are proud to extend our relationship with the New York Islanders and continue building strong roots in the Long Island community," commented Bunji Yano, senior

Re: First Look New Ricoh MPC2801_3301

TXEAGLE24 · 11/19/105:36 PM

Spec sheet for the Lanier LD630c/635c and LD645c/655c attached.

Re: First Look New Ricoh MPC2801_3301

TXEAGLE24 · 11/19/105:37 PM

FAQ's attached.

MEMBER

ImagePath

Re: New Kyocera Musical/ Dancing/ Singing MFP Commerical

SALESSERVICEGUY · 11/20/1012:16 PM

I think you are proabably corect on the Glee connection. I guess I must be too much out of touch with the world to make that connection myself. The actors do a good job and I am glad they got paid but whoever OK'ed this at Kyocera obviously has never sold a copier before.

Re: Need some Lanier help?

ART POST (GUEST) · 11/21/107:44 PM

LD140 is Ricoh mp4001 LD316 is the Ricoh MP1600 SP3410 all I get is a printer here's the link http://www.lanier.com/products...&scname=Printers - Monochrome Laser&pid=1750&mname=SP 3410DN&ptm=features As far as price it all depends, as we all know! MP4001 suggested msrp is around $11,900 with scan & print. The mp1600 has many different configurations and starts at $2,450 with one paper tray, optional print, scan, fax, cabinet, paper tray and document feeder. Hope this helps. Art

TOPIC

H i l l t o p U n i t e d C h u r c h o f C h r i s t

ART POST (GUEST) · 11/16/1010:41 PM

Copier lease ends 1/11/11 – have one proposal from Xerox, will save money (basic copier, 2000 copies/month, $118/ mo vs. $198/mo… if incorporate fax, then $131/mo…). Council unanimously approved proceeding with the Xerox 5-year agreement. Also suggested having the contracted numbers of copies be based upon an annual average of 24,000 rather than monthly limit of 2,000. d. Southeast Association Meeting H i l l t o p U n i t e d C h u r c h o f C h r i s t 1 0 9 2 6 E . D e m o c r a t R o a d P

TOPIC

PCL Drivers and Rotate Sorting

JSWINBERLIN · 11/23/1011:02 PM

On 2 separate machines in 2 separate locations today (Savin C9020 and Savin C2828) I encountered the same problem. When printing multiple copies using the PCL drivers the systems rotate sorted. This is a pain when you want to print 10 copies of a single page document and every one is criss-crossed. I worked with tech support on several work arounds, but have not found a satisfactory solution yet. Has anyone else seen this and do you have a solution? I have toggled Ignore Application Collate and

Re: First Look New Ricoh MPC2801_3301

TXEAGLE24 · 11/17/1010:30 AM

We tried to order a Lanier LD533c (MP C3300) and were told that that the product has been discontinued. Has anyone seen pricing on the new models and Lanier model #'s for this series? The order was placed 2 weeks ago, and Ricoh just now told us that we can't get the product. As you can imagine, the customer is getting antsy, but we can't even re-sign the lease for the new model since Ricoh says info will be released this Friday.

Re: First Look New Ricoh MPC2801_3301

ART POST (GUEST) · 11/17/1011:53 AM

I doubt the cost will be higher, however..... ya never know, probably best to tell the customer they are getting the latest and greatest if they can be patient for a few more days or maybe Ricoh will step up to plate and give you an MPC4000 at the same price, I've seen it done before. Call your DSM and

Re: First Look New Ricoh MPC2801_3301

TXEAGLE24 · 11/17/106:27 PM

I noticed that earlier on the Ricoh Japan site.

Re: New A4 Color Models from Ricoh?

ART POST (GUEST) · 11/18/108:00 PM

Want to know more, gee it doesn't look like a RicoH!!!

Re: New A4 Color Models from Ricoh?

ART POST (GUEST) · 11/19/104:45 PM

quote: Originally posted by Jomama: and the SPc430 is a sammy, correct? Now the laser color engine from Ricoh

Re: Ricoh NEW PRODUCT RELEASE - C3001, C3501, C4501, C5501

ART POST (GUEST) · 11/20/1012:07 AM

Ricoh MP C3001 - C3501 New and Different.pdf

Re: Ricoh NEW PRODUCT RELEASE - C3001, C3501, C4501, C5501

ART POST (GUEST) · 11/20/1012:07 AM

Ricoh MPC4501-C5501 New &Different.pdf

Re: Riso "ComCOLOR Where Are you"

CHUCK · 11/21/1012:29 PM

With David out of the Marketing role, the subsequent closing of most of the Riso Branch offices nationwide and the deterioration of the CPC of color prints from MFP's I'd think that the demise of Riso as anything other than a manufacturer of niche products is guaranteed.

Re: Ricoh NEW PRODUCT RELEASE - C3001, C3501, C4501, C5501

OLD GLORY · 11/21/1010:38 PM

Art, you need to read the stuff you send. The answer was in the Lanier FAQ's that YOU posted. Q. What is the new Quota Setting feature? A. Quota setting is a new feature that allows administrators to set limits on the volumes that individual users or groups can run on the machine. More than a User Code tracking feature, limits can be placed on different kinds of output (color/B&W mode, copy or print, etc.)

Re: Ricoh NEW PRODUCT RELEASE - C3001, C3501, C4501, C5501

GINTEL · 11/22/1010:35 AM

Thanks, But just about every document you ever see for DADF says "single pass" and since DADFs are standard on MANY systems including most higher speed Xerox models, how much of an advantage (or how different) is the SPDF?

Re: Ricoh NEW PRODUCT RELEASE - C3001, C3501, C4501, C5501

GINTEL · 11/23/101:19 AM

Just looking for the dollar amounts. Got em now, thanks. Ricoh increases MSRP with every new generation, so maybe this one is justified with the new standard security features. In the end, the new model's 8-10% higher prices will be more like 2-3 on the street level.

MEMBER

High Volume Guru

MEMBER

Wieldo

Re: Print Audit Open Information Webinars

ART POST (GUEST) · 11/17/105:57 PM

Paul: Good Job posting this, I'll blast email the thread for you also. We had a couple of these last year and they were awesome, make sure you register to hear the latest and greatest from Print Audit. It's awesome!

R.J. Stasieczko

The End Of The Day With Ray! Quality People Have Options.

Art Post · 11/21/209:30 AM

This Week in the Copier Industry 5 Years Ago

The Week in Copiers Five Years Ago

Art Post · 11/20/207:30 PM

The Week in Copiers Five Years Ago 3rd Week in November 2015

With Thanksgiving next week I'd like to thank all of our members and sponsors for their support in 2020. This year has not been easy for any of us and we are all looking to a better climate for business in 2021. I have only three words of encouragement for everyone "Never Give Up".

Enjoy these awesome copier threads from 5 years ago this week

Selling Copiers “The Good Ole Days”

ART POST · 11/18/1512:05 AM

Selling Copiers “The Good Ole Days” Pac Man, Space Invaders and Donkey Kong were cool, everyonewas wearingRaybans, Nike Sneakers and Members Only jackets. In 1982 I sold my first copier, I started in the industry as a technician in late 1981. I was fantastic at taking developer units apart to perform PM’s. My only problem was I could never put them back together so they would work right. Thus my career in selling copiers started. Looking back I believe the first copier I ever sold was a Minolta

BLOG POST

Industry Notes from 11/22/2015

ART POST · 11/23/158:26 PM

local police for allegedly making fake $50 bills using a color MFP - Was using the money to acquire methamphetamine Fuji displays future MFP models - Fuji is maker of most of the printers and MFPs that carry the Xerox brand - Products were displayed at DocuWorld event in Kuala Lumpur - 36 new printer and MFP models to be launched - Use LED instead of laser printheads - Use polymerized toner instead of pulverized toner - Optional Smart WelcomEyes Advance 2 feature, is an infrared camera built

TOPIC

LinkedIn and Copier Sales: Debunking the Four Fears

ART POST · 11/17/1511:32 PM

BLOG POST

Samsung Copier Million Page Test "A Tree Massacre"

ART POST · 11/23/158:17 PM

I recently saw caught a google alert in reference to a test that was done on a Samsung Multi-Functional Copier the other day. I thought, wow that's kinda cool, and dismissed it as alink that I didn't need to post on the site. The main reason is that this type of test is so Eighties! Yes, Eighties, back in the day, I would have loved to get a report on one of those tests to send to a customer. Today, I would say that 99.9% of all A3 (copiers that can copy, print or scan up to 11x17) canprint

COMMENT

Re: Selling Copiers “The Good Ole Days”

TOM KOENIG · 11/18/156:05 AM

Come on Art, admit it. After 30 years of the good old days you would have been bored out of your mind. It is fun to look back on though. Sent from my iPhone Please excuse typos Thank you and Have a Great Day On Nov 18, 2015, at 12:07 AM, "Print4Pay Hotel" alerts@hoop.la wrote:

TOPIC

Ricoh colour cut sheet systems secure five star BLI PRO Awards and infoSource top spot

ART POST · 11/23/157:22 PM

Ricoh will bring a range of products and services to drupa 2016 that will enable print service providers to accelerate their business transformation. Solutions on display will open new opportunities and routes to greater productivity and profitability for forward-thinking print professionals. Ricoh will also be bringing the Pro VC60000 to the show. The world’s largest printing trade

BLOG POST

Sharp Corp Begs Employees to Buy Sharp Products

ART POST · 11/19/1511:47 PM

So, things are as bad as I thought they were at Sharp. This recent headline caught my attention yesterday, "Out of desperation, Sharp begs its own workers to buy Sharp products". What was my first thought? Whoa, maybe all of the Sharp Execs should go out and buy themselves a color copier for their home, they are probably going to need it, if things keep going downhill. In addition, just maybe all of those copier sales could right the ship! Yea, sure it will. On March 15th, Sharp Corporation

TOPIC

KYOCERA Introduces Integration With DocuWare ECM

ART POST · 11/17/1511:28 PM

KYOCERA Document Solutions America has announced the introduction of DocuWare Connector, a business application that allows any HyPAS-enabled or capable Kyocera MFP to serve as a portal to the DocuWare enterprise content management system. The application features numerous technical advances over the industry's other, earlier-generation connectors, including on-demand printing, intelligent file-size recognition, streamlined installation, card authentication and more. Kyocera's DocuWare

TOPIC

Visioneer Unveils Innovative Scanner Rental Program With Xerox DocuMate Scanners

ART POST · 11/17/1511:37 PM

Visioneer offers both product lines under a single reseller partners program. The 20/20 Perfect Vision program optimizes VAR margins and sales opportunities through volume incentive rebates, sales support and marketing tools. Additional information can be found at www.visioneer.com/2020 . NOTE TO EDITORS: XEROX®, XEROX and

TOPIC

BetterBuys Distinguishes Canon imageRUNNER 1400 Series With Editor’s Choice Award

ART POST · 11/17/1511:40 PM

MELVILLE, N.Y.--( BUSINESS WIRE )--Canon U.S.A., Inc., a leader in digital imaging solutions, today announced that BetterBuys has recognized the Canon imageRUNNER 1400 Series with the fall 2015 Editors’ Choice award in the black and white multifunction category. Awards are determined by evaluating features including price, speed, cost per page, paper handling and any unique features such as mobile printing capabilities within each respective category. “We felt these products should be

TOPIC

New Xerox Workflow Solutions Automate Paperwork & Process Burdens in Insurance, HR

ART POST · 11/17/1511:25 PM

examples of how we help organizations better serve their clients by relying on Xerox's automation and workflow expertise," said Mike Feldman, president of large enterprise operations, Xerox. "We help enterprises eliminate antiquated, inefficient document management systems, often the source of customer and employee dissatisfaction." In the insurance industry, growth can be stifled by labor costs, client satisfaction issues and compliance challenges that can occur with inefficient workflows and

TOPIC

Marlin Digital installs a Ricoh Pro C7110x and Pro 8100

ART POST · 11/23/157:21 PM

23 November 2015 Marlin Digital installs a Ricoh Pro C7110x and Pro 8100 RICHMOND HILL, ON—Marlin Digital Imaging Inc., a full service print solutions provider has installed a Ricoh Pro C7110x and Pro 8100 to their fleet of existing Ricoh printers. Raffi Stepanian, operations manager at Marlin Digital Imaging Inc. The C7110X offers 90 ppm high speed full colour production with a maximum sheet size of 13” x 27.5” and the monochrome 8100 offers 1200 x 4800 dpi resolution, 40 gsm to 300 gsm multi

FILE PREMIUM

Xerox WorkCentre 5955APT Proposal.pdf

ART POST · 11/22/157:41 PM

FILE PREMIUM

Xerox WorkCentre 5955APT Proposal 11_22-2015.pdf

ART POST · 11/22/157:41 PM

FILE PREMIUM

Canon C350if vs KonicaMinolta C464e vs Samsung CLX-8640.pdf

ART POST · 11/22/157:30 PM

Re: Need Kyocera Copier (dealer) Price List

JASON OF RAM COPIERS · 11/19/1510:54 PM

Hi Art, I am with a Kyocera dealer and would love a premium upgrade. What exactly are you looking for?

Re: Need Kyocera Copier (dealer) Price List

ART POST · 11/19/1511:01 PM

Hey Jason: Thank you for joining!! I have the Kyocera pricing I needed. However, I will need it again in the future. We can do something then. But, we have a promo for a Premium/VIP. For each competitive (recent) quote or proposal that you email me, I will comp you a FREE month for each one. Will that work for you? Art

MEMBER

Jason of RAM Copiers

TOPIC

Canon IRC3330 email encryption

JASON H · 11/18/151:56 PM

I can't get in touch with my TSE right now. Can anyone help me out in explaining the capabilities for encryption on the scan to email of this machine? I have a prospect who wants to meet tomorrow and thats one thing they are currently doing with their Toshiba. We have tried to figure it out on the Ricoh's before and believe it or not Ricoh couldn't even tell us how to make it work. Thanks in advance.

TOPIC

Out of desperation, Sharp begs its own workers to buy Sharp products

ART POST · 11/19/153:19 PM

Sharp’s electronics business is currently in such dire straits that it’s now asking its workers to buy its own products to help itpull in some much needed revenue. While you might consider it a matter of routine for company employees to consider their own products over a rival’s, the Japanese company’s timingsuggeststhat in this case, their livelihoods may depend on such action. To ensure it doesn’t put too much pressure on its lower-paid workers, the company has even created a list

TOPIC

Xerox Rolls Out Workflow Automation Platforms

ART POST · 11/22/157:18 PM

The four products are about reinforcing the Xerox offerings the company announced in April to build on efforts in personal and office productivity. Document management specialist Xerox announced four workflow solutions to alleviate paperwork and process burdens in data-heavy workflows, specifically in the insurance industry and human resources (HR) departments. The company's Workflow Automation Solution for New Business Processing drives a faster onboarding process for new policyholders and

TOPIC

Print Audit Earns Prestigious CompTIA Managed Print Trustmark

ART POST · 11/23/157:16 PM

Print Audit Earns Prestigious CompTIA Managed Print Trustmark November 23, 2015 Calgary, AB - November 23, 2015 - Print Audit® announced today it has received the CompTIA Managed Print Trustmark™, a respected industry credential that signifies its adherence to best practices for technology service delivery and customer interaction. “Earning this credential identifies Print Audit as a business that meets or exceeds the best business practices the IT industry has to offer,” said Nancy Hammervik

MEMBER

Tim

Re: so Dave Greene was let go from Ricoh yesterday?

GINTEL · 11/18/152:34 PM

Hey Team, Here is the scoop. Ricoh eliminated the SVP sales role, and thus Dave Greene. Jim Coriddi / Dealer division now reports to marketing (Tim Vellek) and four vertically-oriented Direct Sales VPs (Commercial, Global, Healthcare, Govt/Ed) now report directly to Martin Brodigan. All of these roles previously reported to Dave Greene within the unified sales organization. Ricoh also combined all services (IT, professional, break-fix, etc.) within a new Services division that will support both

FILE PREMIUM

Samsung SL-K4300_Xerox WorkCentre 3615 proposal.pdf

ART POST · 11/22/157:41 PM

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Xerox WC7845 x2 Quote.pdf

ART POST · 11/22/157:38 PM

Re: Out of desperation, Sharp begs its own workers to buy Sharp products

ART POST · 11/19/153:21 PM

Hey, what a great idea, maybe all of the USA Sharp execs could buy their own copiers for their homes, that would surely give them a big boostin Japan. I would buy the RoBoHon if it was on the market! It's cool!

TOPIC

One Device To Rule Them All

ART POST · 11/17/1511:34 PM

One Device To Rule ThemAll by Print Audit Say goodbye to your laptop, tablet, personal computer and smartphone. One day soon they will be museum pieces or laughable curiosities tucked away in one of your junk drawers. “You actually used that thing Dad?” The day is coming in the not so distant future when the myriad of devices you use independently today will no longer be relevant. Read more of this post

TOPIC

Sales Process / Sales Cycle

CZECH · 11/20/159:20 AM

What does your sales process / sales cycle look like? And what is your typical length of time to close? Mine generally looks like this: Introduction - Cold Calls, E-mails, LinkedIn etc. You are trying to meet with the DM or speak with someone who can give you information on when their lease is coming due or how old their equipment is. Discovery Appointment - Once you find an opportunity, you are meeting with the DM to identify their needs and build value. Proposal Appointment - Meeting with the

BLOG POST PREMIUM

Take a look at yourself, and then make a change!

LARRY LEVINE · 11/21/151:38 PM

researchers use the internet during the B2B research process.” Whether you are a sales professional or a sales manager, selling in today’s hyper-connected, fast paced business environment is tough. If the buyer is online conducting their own research to help solve certain problems existing within their office; how are you as a sales professional positioning yourself online to capture their attention? To help answer, “How do you capture the attention?” I would like to take a step back to 2007

COMMENT

Re: Will Sharp Make $4.1 Billion Debt Payment for March 2016

ART POST · 11/17/1511:23 PM

It figures right? The two votes for Sharp came from a Sharp dealer and Sharp and Thailand. At least they are still drinking the kool aid an won't get off the sinking ship!

Re: Ricoh 480W Question

BCARROLL · 11/18/151:37 PM

You're gonna make me get technical! Sp mode 5045-002 set to "5" causes user counter to display square feet. By the way, the 480w (like all good toner-based Ricoh WF devices) is capable of being set to display: Meters, Feet, Yards, and Squared versions of same. The caveat is/was: you should only change meter type once, and it is recommended to do so at setup (or installation).

Re: so Dave Greene was let go from Ricoh yesterday?

JASON H · 11/18/152:02 PM

I did see that his position has been eliminated. I did not see though, if he had been offered something else within Ricoh. My guess he will show up at Samsung soon.

Re: so Dave Greene was let go from Ricoh yesterday?

ART POST · 11/18/152:23 PM

or KonicaMinolta. Terri Campbell was also let go.

Re: Out of desperation, Sharp begs its own workers to buy Sharp products

GINTEL · 11/20/151:47 PM

I don't have a problem with this, I know people who work for Scott tissue who would rather use their sleeve than blow their nose on a Kleenex. My company buys PCs from the brands who are also our clients. Etc, I almost feel like if you have pride in your company and brand you should want to go out of your way to buy the products. Maybe not the Sharp Polaris Pro series though... Have a great weekend everyone,

MEMBER

Patty

Re: Ricoh 480W Question

COLOR1 · 11/16/153:31 PM

It could do meters or linear feet, I don't believe it could do square feet.

Re: so Dave Greene was let go from Ricoh yesterday?

JASON H · 11/18/152:29 PM

Yes true. I remember when every time someone from our region was fired or left they ended up at KM.

Re: Out of desperation, Sharp begs its own workers to buy Sharp products

GINTEL · 11/20/151:52 PM

Just read the article, didn't know employees had "suggested" purchase values... I take it back!

TOPIC

Need HELP with Lexmark please!!!

ART POST · 11/18/1512:27 PM

What system would you offer for these requirements: black print fax minimum capacity of 1,500 sheets of paper up to 11x17 speed of 45 ppm Also all of the above but 55ppm device

BLOG POST

The Importance of Power Analytics

DAVID D’AGOSTINO · 11/19/1510:01 AM

If you are not utilizing power diagnostic technology, you should be. Research proves that office equipment dealers not using proactive power protection and diagnostic intelligence have higher parts and labor costs per copy. Regardless, if you are a dealer principal, service manager, or sales rep, power affects your business and your bottom line; power quality issues cause no-problem found service calls, resulting in customer retention issues. Most power related issues are easily misunderstood

TOPIC

Memjet Technology granted injunction against HP Inc. German subsidiary

ART POST · 11/19/1511:51 PM

Memjet has announced that a German Court (District Court Munich I) has granted Memjet Technology Limited a preliminary injunction against HP Deutschland GmbH, a German subsidiary of HP Inc. The injunction is in effect throughout the German market and bars HP Deutschland GmbH from offering for sale, distributing and importing for those purposes the current ink distribution assembly of the HP 841 printheads which are utilized in HP's wide format printers using the HP PageWide technology. As a

TOPIC

DocuWare Partner Conference Dates Announced

ART POST · 11/22/157:14 PM

to face to learn and listen is vital to our mutual successes. We look forward to welcoming our valued Partners in Las Vegas.” Docuworld 2016 will be at the Red Rock Resort Spa, Las Vegas. Best Regards, Steve -- Steve Behm Vice President Sales, Americas ------------------------------------------------------------------ DocuWare. Join the Revolution in Filing Paper. http://revolution.docuware.com ------------------------------------------------------------------ (888) 565-5907 or (845) 563 9045

TOPIC

nQueue Chosen by Seyfarth to Support Less Paper Strategy

ART POST · 11/22/157:45 PM

process and workflow,” said John Gilbert, Senior Vice President at nQueue . “Firms like Seyfarth can leverage it to fit within their own processes and initiatives.” As part of the initiative, Seyfarth will also install nQueue’s iA Embedded , which supports the firm’s green initiative, and iA Print Manger in order to manage and recover costs from local prints, which are still a significant expense at the firm. iA Print Manager is a highly configurable application that enables a firm to capture all

Re: Scanning features of RICOH MP5054 and Canon C4245

TXEAGLE24 · 11/16/152:06 PM

I have no idea regarding the compression question. I would want to find out what the client's end-game is in asking about that. What current issue or benefit do they currently have that makes this important to them? From there, it would be easier to provide what they want. Regarding accounting, out-of-the box Ricoh will only track the quantity of scans per user using User Codes. If they want multiple tracking levels, (client + matter, user + project, etc.) they would need PCS Director, Equitrac

Re: Rightfax type of solution

OLD GLORY · 11/17/1511:15 AM

I could really use some help here. One of my accounts is about to spend $50,000 a year with RightFax or something like it. Does anyone have any ideas how I might be able toinsert myself into this? Originally Posted by Old Glory: I have a very large organization looking to replace Eskerfax? with something and Rightfax is one of the solutions under consideration. I know nothing else about what they are looking to accomplish. I asked my Solutions Support Specialist with Ricoh what we had and he

R.J. Stasieczko

The End Of The Day With Ray! Part Two of yesterday’s Leasing video

Art Post · 11/20/209:30 AM

R.J. Stasieczko

The End Of The Day With Ray! Leasing madness in the document imaging channel!!

Art Post · 11/20/205:30 AM

R.J. Stasieczko

The End Of The Day With Ray! Two by Fours and Toner

Art Post · 11/18/209:30 AM

Memoirs of a Copier Sales Person

COVID19 Remote Working Day One Hundred and Seventy-Two of Selling

Art Post · 11/17/2010:13 PM

In yesterdays blog I made mention of the demons that continue to plague me even after forty years of selling. One of the those demons is calling net new clients on the phone. It's something I wrestle with all of the time. What's funny is that it wasn't always like that.

At one point in time I was a flat out a cold calling machine with scheduling appointments. I believe I'm still pretty good but I know I'm rusty. I'm so rusty that when the DM does pick up the call I find myself struggling with my script.

A baseball player will take 50-100 swings from a batting tee in order to build muscle memory. So just like a batter needs to do their tee work we need to make those calls on a consistent basis to help with being fluid with our scripts, build confidence and easily remember how to handle the objections. I will be the first to admit that my skills have eroded over time.

After writing last nights blog I had planned for an entire afternoon of phone calls to find new opportunities and land some net new appointments. Right after lunch I made my first call with no luck. As I was preparing to make my second call I received and email from that content deal I'm working on. Our prospect expressed some objections that is holding getting the documents back. Of course I can't get into detail since it's a working deal. What I can tell you is that it's awesome to get objections. In this case there were two objections. Thus I started with asking some questions and then summarized what was driving the objection. The objection was a real issue and after talking it out I found out what the client needed in order to move forward. Thus tomorrow there will be another team meeting and hoping that we'll have the okay to move forward.

Right back to the phone calls now. That call and the subsequent calls to my team along with the emails back and forth pretty much ate up the rest of my day. I was able to send a few follow emails and make a couple of calls but no where near where I wanted to be.

My month ends on Monday which leaves four selling days to get to where I need to be. Most of my other opportunities are stalled or in the weeds. When I make reference to "in the weeds" it's my way of saying I'm being ghosted. Rest assured these clients and prospects can't stay in the weeds forever. Sometimes it's more about playing the waiting game with many of them. Well it's really not a game but more that all of our clients and prospects have the same struggles as we do. In most cases the thought of replacing the copier is not high on the list of things to do.

In any event I need to continue with the calls and emails to what I can move forward just in case this content deal lingers.

-=Good Selling=-

R.J. Stasieczko

The End Of The Day With Ray! What assets do the channel's actors have?

Art Post · 11/17/209:30 AM

Polek & Polek

Chris Polek November 16

Art Post · 11/16/209:20 PM

This Week in the Copier Industry 10 Years Ago

The Week in Copiers Fifteen Years Ago

Art Post · 11/16/205:24 PM

The Week in Copiers Fifteen Years Ago Second Week of November

After 40 years of selling (all copiers) it's been an interesting ride to day the lease. In January I'll be starting my 41 year in the same industry, in the same state, in the same territory. Yes, at times I think about retiring and then I'm reminded that I'm not done yet. I still have goals that I'd like to accomplish but not for myself, now it's more about passing the torch of knowledge to others.

Enjoy these copier threads from 15 years ago

Hacking copiers, software focus raised at document management conference

ART POST (GUEST) · 11/9/057:20 PM

. For every dollar in solutions sold, a company will sell $4 or $5 of hardware along with it, he said. "A lot of people just don't get that yet," he said. Among the biggest opportunities are document capture and creation, document management and document output management, said Joel Mazza, another InfoTrends/CAP Ventures director. A panel of vendor representatives from Konica Minolta, Ricoh, Sharp Electronics and Toshiba America Business Solutions agreed that solutions are the way to go, but said

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Xerox Science Restores Color to B&W Faxes

ART POST (GUEST) · 11/8/058:35 AM

-white printer, fax or copier. Conference Presentation At the Society for Imaging Science and Technology's annual Color Imaging Conference here, Braun and Ricardo L. deQueiroz, who's on the faculty of the Universidade de Brasilia in Brazil, are describing their work in a paper called "Color to Gray and Back: Color Embedding into Textured Gray Images." The presentation is one of six being made by Xerox researchers at the conference this week. Color: Gone, But Not Forgotten Braun and deQueiroz

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Ricoh to Make EDAM Studies Available for

ART POST (GUEST) · 11/8/058:36 AM

/CAP Ventures’ Corporate Consulting Group utilizes an Enterprise Document Assessment Methodology (EDAM®) to predict the total document cost for an entire organization. These services have been proven accurate over the past 10 years and encompass all enterprise document costs in the office, internal production, and outside commercial printing environments. This agreement enables Ricoh to provide its customers with a personalized view of their organization’s document costs, in their terms and under

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Here is an interesting deal

ART POST (GUEST) · 11/14/058:02 PM

Here is an interesting deal that was won with the use of Ricoh's PrintMail. It would be great to share this with all the sales reps. ............................................. Martin Polack and Jeremy Burns of Polack Corporation recently captured a Konica Minolta client AND converted them to color using PrintMail as the hot button. KM had been trying to interest the Marantha Baptist Church in a B2C device to replace their mid range mono machine for some time but the Church just didn't see a

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Question to Print Audit on PA Forum

ART POST (GUEST) · 11/8/054:23 PM

We are currently printing .plt files from Plot Client WIN (Ricoh Software for wide format drawings). With Plot Client WIN we are able to "batch" plt files so they can print as one document to the Aficio 240W. The documents are printing, however PA5 is only billing or tracking the job as one page. Whether we send 2, 10, or 50. It's always one page. We are using the 240W Plotbase printer driver. Can you help?

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Cross Reference for Ricoh Parts

PLUSINC (GUEST) · 11/9/052:52 PM

Is there a cross reference guide out there for Ricoh Parts. Like what part is compatible with one or more machines. I would really appreciate help with this. Thanks. Vance Milford

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Ricoh Vision 2005

ART POST (GUEST) · 11/15/056:18 PM

Mike and myself will be at Ricoh 2005 Vision in San Diego for the rest of this week. Please keep on posting and Mike and I will check in from time to time. If we have time we will try to post updates on new products and or solutions as we hear of them. Is there anything special anyone is looking for, please call me on the cell 732.977.1211 Art

Re: Secret code 'traces copies'

JASONR · 11/8/058:29 AM

Yes, the code reveals the unit's serial number, and yes this has been around for years. (I remember learning about it in about 1992). At the time I was told that the Goverment threatened to ban the sale of color copiers in the US (counterfeit concerns) unless Canon developed a method to track the serial number of each machine in each copy. This is also why most color machines will not make a copy if they cannot detect their own serial number.

Re: SNMP and Plot Client Win

JSWINBERLIN · 11/8/057:11 PM

All good points. I agree that building the Plotbase Server into the machine investment is the way to go. However, Plot Client Win must be installed on client machines to print sets to the wide format system. There doesn't seem to be a way to get around having to turn on SNMP without having an OS CD. It doesn't seem to be necessary to have the original licensed OS cd for the specific computer, but it is necessary to have one for the specific OS. When working with companies that have a good IT

Re: E-Copy just like all the rest.....#$%$

WYZGUYNYUK · 11/10/058:03 AM

Art, Much like you, I sell for a relatively small dealership. We have taken on e-copy and I am going to be trained on the software (or at least on selling it) next Wednesday. Here's what I don't understand: I would find it incredibly unlikely that my dealership spent $12,000 to take on this product. I am wondering if you have a less than honorable e-copy rep and I will be reading your post at the meeting next Wednesday to the group (that should put the rep on his heels right off the bat). My

Re: Color matching 3228/35/45

JASONR · 11/8/058:41 AM

Yes, it is possible to assign your own ICC/ICM profile for the copier. In the driver, click the "color management" tab and select "manual". Then assign is the color profile you wish your machine to use. I have to point out here that assigning a profile in this way does little to improve the prints from the machine. Changing profiles can only limit the gamut of the output you will recieve, never make it larger. Let me explain... my 3228 is currently printing 100% of it's possible gamut (total

E-Copy Just Like All The Rest!!!!!

ART POST (GUEST) · 11/9/058:29 AM

A customer asked for e-copy for a new 3235C, I remembered ready the press release that we now have e-copy available for Ricoh systems. I called the rep we talked, he said our dealership needed to buy a ecopy starter kit. He never mentioned the price of the kit. He gave me retail pricing for e-copy, so I sold one! It was that or lose the sale to Canon. We then called the rep, and now he states that the starter kit is $12,000!!!!! We are not a large dealership by any means, and now my order is in

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E-Copy just like all the rest.....#$%$

ART POST (GUEST) · 11/9/058:30 AM

Re: Question to Print Audit on PA Forum

ART POST (GUEST) · 11/8/054:24 PM

Hi Art, Unfortunately, this is a known limitation of Print Audit 5. Plot Client WIN (and other similar plot-submission tools) bypass the Windows print drivers when they generate multiple copies the file you are plotting. As a result, Print Audit 5 can only detect the first copy being generated, and will only report that one page was printed. While there is currently no way to have Print Audit automatically track the number of plots being generated, there are a couple of workarounds that you can

Re: SNMP and Plot Client Win

V-TEC · 11/8/055:38 PM

Who setup operating system? Make sure it’s not XP upgrade. We get PCs with XP PRO only … And set them up ourselves. At first customers and sales reps would supply the pc and we would always run into problems in front of the customer. Now, we’ve setup over 40 plotbase PCs in house, with no problems.

Re: Ricoh to Make EDAM Studies Available for

OLD GLORY · 11/8/055:45 PM

I am being told that this will probably only be available to Ricoh Branches. I am waiting for the definative. The CAP Ventures guy isn't responding.

Re: LW410 /Aficio 470W Autocad 2005 driver

V-TEC · 11/10/0512:03 AM

After running the HDI program from the 240 CD. Open AutoCAD and click “plotter manager”, “add a plotter wizard”. Click “next” and select “My Computer”, then next. The model box appears, select “have disk” (see file to navigate location) and select “CAD2004” and driver. Continue. The attached HDI for 2005.bmp has been moved to www.documentmall.com accountname: art_post username: p4pusers passcode: goodpals select the p4p user cabinet, then the wideformat folder, then Ricoh Folder, then ACAD

Re: E-Copy just like all the rest.....#$%$

STEVEN BREAULT (GUEST) · 11/11/058:21 AM

Hello wyzguynyuk: We are an Authorized P4P Vendor. VircoSoft is a developer/distributor of fine document management products catering to the copier dealer industry. In fact I was in the industry before founding VircoSoft. Our goal is to provide quality products, priced to give our resellers the upper hand in virtually any competitive situation. WE DO NOT CHARGE A FEE TO REPRESENT OUR PRODUCTS We let our products, support and service do our talking for us. You get results, everyone wins! Befor

Re: 1515 CQ

JOMAMA (GUEST) · 11/8/057:20 AM

toner bottle. And the question would have lingered in my head. Later when they refilled the bottle again, I would have been back for the same thing. Dont get me wrong, I appreciate the feed back, of all the posting I did of this, he was the only one who replied. Thanks again copier doc. Doc, cheap indeed! and these is a liquor store that specializes in $700. bottles of wine!!

Re: Color matching 3228/35/45

ANDERS AND · 11/8/059:08 AM

Tnx for your reply! We have tried to use different profiles with the Windows drivers, but we cant see any difference. (In my opinion the quality is super) But, my client wants to adjust fx. gamma for each color in order to match the exact colors. In other words they would like to make their own profiles (I know; within the gamut of the printer) I've worked with it yesterday and my biggest concern is that I cant seem to find the proper place to put the ICC profile on the Mac. Is there any

Re: E-Copy Just Like All The Rest!!!!!

OLD GLORY · 11/9/0510:16 AM

How about some help from you Canon guys. For all the Art does for us, surely you can find it in your heart to sell him an eCopy.

Re: E-Copy Just Like All The Rest!!!!!

TED · 11/9/0510:34 AM

We are a Canon dealer, and we haven't committed to the e-Copy because of the investment. We haven't had a customer who needed it for us to invest in it yet...otherwise I would help.

Re: Color matching 3228/35/45

JASONR · 11/10/058:58 AM

Ok... First, you said "PS driver", so I was looking at a PS driver on a PC. Applying this profile does not in any way help you match exact colors. All that ICC/ICM profiles do is define the Gamut of the printer. All that does is help your driver map colors that are out of gamut into the gamut of the printer. If you want to apply an ICC profile in OSX, copy your ICC profile to System/Library/Colorsync/Profiles. Then in Printer Manager, click on your printer and click the "Colorsync" icon at the

Re: Cross Reference for Ricoh Parts

PLUSINC (GUEST) · 11/11/052:18 PM

Thank you Vince but I already have that Model Cross Reference guide. The reason I was asking is because Konica has a catalog for each part number and with each part number is shows what machine its compatible with. I will have to reasearch it more in the internet. Thank you all for your help. Vance

Re: Here is an interesting deal

FOXTROT · 11/15/051:25 AM

quote: PrintMail Hi, where do i get more info/samples on this product? Where can i download the video? Thanks DB

Re: Color matching 3228/35/45

ANDERS AND · 11/15/055:01 AM

We have tried to do as you suggest, but nothing happens! It is as if the copier overrules our new (Mac)profile. Even if we try to use another profile in the Windows drivers (PCL and PS) then absolutely nothing changes! In CMYK Simulation you can choose User Settings. What does that mean?

Re: Who is going to Vision?

TED · 11/15/0510:08 AM

You were embarassed to ask, Jim? That sounds strange coming from a salesman. Usually salesmen don't mind asking anyone anything. Heck, we are probably some of the pushyist people on the planet. Jim, maybe you need to get out in the field more and knock on a few doors to bolster your confidence. (Ha-Ha)

Re: Who is going to Vision?

OLD GLORY · 11/15/0510:28 AM

There is a difference between asking tough questions and looking stupid doing it but you're too sharp to know anything about that. Are you going?

Re: OKI 1624 MFP

BEACHCOPY (GUEST) · 11/15/053:58 PM

Hey Art, you guys do cpc on the oki's? Include all supplies? Is cost same as ricoh product? Thanks

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RISO Introduces Finisher and RIP Options for HC5000

ART POST (GUEST) · 11/8/058:38 AM

Hunter, Director, Full Color Business Unit for RISO, Inc. HC5000 Users According to Hunter, HC5000 printers have been sold to customers in a wide array of industries including churches, print-for-profit, in-plant print shops, manufacturers, wholesale distributors, associations, real estate, IT service companies, finance companies and universities. The HC5000 represents a breakthrough in full color digital printing, delivering an unparalleled combination of speed, affordability and output

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OKI 1624 MFP

ART POST (GUEST) · 11/12/0511:59 AM

One of the fastest color multifunctional systems in its class: network-ready printing with full-color output at up to 16 ppm, black & white at up to 24 ppm** Convenient, high-quality copying in full-color at up to 16 cpm, black & white at up to 24 cpm** ScanSoft® PaperPort® and TextBridge® software for converting scanned documents to editable digital files; scanning files directly to PCs, e-mail, and FTP sites; PC faxing (via PC modem); document processing, accounting, and management

Memoirs of a Copier Sales Person

COVID19 Remote Working Day One Hundred and Seventy-One of Selling

Art Post · 11/16/205:09 PM

COVID19 Remote Working Day One Hundred and Seventy-One of Selling Copiers

It's been three days since I wrote my last blog that was on day 166. I had zero orders in for last week, however I was able to make some headway with an existing client. That existing client should be ordering one A4 and one A3 mid part of this week.

In addition we had what I think is the last meeting with a net new client for a pretty decent content opportunity with some hardware in it. I asked "Will you be able to get me back the signed documents this week?" The answer to the question? It was a big fat YES. Thus hoping by the end of the week that will be the case and the revenue is just shy of $38K.

That opportunity along with what I've booked already will get me to where I need to be for November, but there is still one month to go. I told Tim today that I did plant the seed for December 10th for that net new client to move on another $67K order.

COVID in NJ

Our Governor rolled back a few things but stopped at going back to a state wide lockdown like we had in March, April, May and June. In door gatherings are now reduced to 10 people and out door is down to 150 from 500. So far so good we'll see what next week brings us.

Change

Change and operating outside of your comfort zone is something we hear and read about with our sales world. When your world is turned upside down how can you manage change or better yet how can you get better at operating outside of your comfort zone? Practice helps but there are times when you just need to do it.

Throw all of those fears away and just get it done. After 40 years of doing this I still have my demons that continue to taunt me on a daily basis. After 40 years I understand there are still things that I need to get better at. But you can't exorcise those demons if you don't try. Thus for all of us that deal with these demons everyday I put together this inspirational jibjab video.

This Week in the Copier Industry 10 Years Ago

The Week in Copiers Ten Years Ago

Art Post · 11/15/205:19 PM

The Week in Copiers Ten Years Ago Second Week of November

There was a meeting today with five of the Governors from our region to discuss additional measures for trying to keep a lid on surge of cases we are experiencing. Almost 10,000 cases since for this weekend. Tomorrow we'll find out if there will be additional sanctions for businesses and people. On Facebook most are posting that want a shut down like we had in March and April. No doubt whatever the outcome of tomorrow is it's going to get ugly. More to come in tomorrow night's blog.

Enjoy these awesome copiers threads from ten years ago!

Konica Minolta Receives Annual Sales Support Award from Mail Boxes Etc., Inc. for Sec

Art Post (Guest) · 11/13/101:28 PM

Ramsey, N.J. - November 9, 2010 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced that it has received the 2009 Sales Support Award from Mail Boxes Etc., Inc. (MBE), franchisor of The UPS Store® and Mail Boxes Etc.® brands. This is the third time in four years that Konica Minolta has been recognized with this award. With approximately 4,400 domestic locations

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Konica Minolta Partners with Showcase Technology to Deliver Pay-for-Use Solutions at

Art Post (Guest) · 11/13/101:32 PM

Ramsey, N.J. and Torrance, Ca. - November 10, 2010 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announces a partnership with Showcase Technology to provide digital imaging access points at business centers across North America to Konica Minolta customers. Located on or near Konica Minolta's award-winning line of bizhub® multifunctional products (MFP - print, copy

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Xerox Employees Use Green Tactics to Boost Savings, Earn Earth Awards

Art Post (Guest) · 11/11/107:41 PM

commentary, industry perspectives and views from events visit http://twitter.com/xeroxcorp, http://twitter.com/xeroxoffice, http://twitter.com/xeroxproduction, http://twitter.com/servicesatxerox, http://twitter.com/xeroxevents, http://www.xerox.com/blogs or http://www.xerox.com/podcasts . XEROX(R), XEROX and Design(R) and ColorQube(R), DocuTech(R) are trademarks of Xerox Corporation in the United States and/or other countries

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New printers looking to make Concordia more “sustainable’’

Art Post (Guest) · 11/9/1010:41 PM

campus retail stores. He is currently working on a project to allow students to print directly from their student cards at any Xerox printer on campus. "It's going to make self-service printing much easier for students," he said. "I'm hoping to place these new machines in areas throughout campus where I see a lot of students gathered with their laptops. Students will no longer have to only rely on the printers at the library." This initiative means that Concordia students will be able to save

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Sharp® Imaging and Information Company of America President Ed McLaughlin Receives Se

Art Post (Guest) · 11/13/105:23 PM

., SCM, Saxon Industries, Canon USA and Savin Corp., focusing his expertise on the copier business. For more information about the complete line of Sharp’s digital multifunction systems, contact Sharp Electronics Corporation, Sharp Plaza, Mahwah, N.J. 07430, or call 1-800-BE-SHARP. For online product information, visit Sharp’s Web site at sharpusa.com. About the Cannata Report The Cannata Report, a monthly management report published for office equipment dealers by Marketing Research Consultants

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Ricoh Electronics, Inc. Announces Plans for Solar System at Headquarters Building

Art Post (Guest) · 11/13/105:27 PM

tons/year[i] and will provide Ricoh Electronics, Inc. with annual electricity cost savings of more than $56,000. Ricoh has been steadfastly committed to the environment for over 30 years. In 1976, Ricoh established the Environmental Protection Group responsible for keeping Ricoh’s environmental goals and strategies as key considerations when planning, developing, designing and promoting new products and services. In 2003, Ricoh introduced its first “Eco-Board” in Osaka, Japan, a billboard

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Need Everyones Help

Art Post (Guest) · 11/15/109:07 PM

Over the next few months I'll be adding additional pages to the P4P Cafe site. It's a lead generator for Premium Members. What I need is short synopsis of each model for each manuafacturer. You can post them here and I'll post them next to the machine. I want to cover: Canon Ricoh KonicaMinolta Sharp Kyocera Toshiba Xerox Art

Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

Art Post (Guest) · 11/15/109:41 PM

value in ricoh dragging their feet with all of this? Seems Ricoh, Canon and Xerox may be the last of the holdouts. When speaking with a rep at Ricoh they were concerned that A4 devices will lower profit (image that,they do make a profit on a box)expectations especially if A4 takes off. With the presence of Sharp, Samsung and KonicaMInolta they needed to make the move. Keep in mind though that neither KM, nor Sharp has come out with an robust A4 monochrome (don't know what they are waiting for

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Toshiba Honored with 2010 Informatica Innovation

Art Post (Guest) · 11/11/107:35 PM

our number one priority." About Toshiba America Business Solutions Inc. Toshiba America Business Solutions Inc. (TABS) is an independent operating company of Toshiba Corporation, the seventh largest electronics/electrical equipment company in the world. TABS is a leading provider of managed print and professional services (MPS and PS), and manages product planning, marketing, sales, service, support and distribution of copiers, facsimiles, multifunction printing products, network controllers

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edoc "How to Over Come MFP Copier Sales Objections"

Art Post (Guest) · 11/11/1010:38 PM

Over the years I've put together a collection of toughest objections I've every been faced with, along with these objections are my responses in order to secure the order for a new multifunctional system. Follow the link to Purchase: Top...

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European Market for Managed Print Services to Reach $4.0 Billion by 2014 as Businesse

Art Post (Guest) · 11/9/1010:32 PM

Netherlands. In the fiscal year ended 31 March 2010, revenues from Ricoh's EMEA operations totalled over YEN 458.5 billion ($4.5 bn) Ricoh Company's worldwide sales totalled over YEN 2,016 billion ($21bn) during the year ended 31 March 2010. [1] U.S. Census Bureau, "Depopulation and Ageing in Europe and Japan: The Hazardous Transition to a Labor Shortage Economy", http://www.globalaging.org/hea...tioneuropejapan.html (accessed September 14, 2010). [2] IDC Worldwide Print and Document Outsourcing

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AUXILIO expands Managed Print Services contract with California Pacific Medical Cente

Art Post (Guest) · 11/9/1010:44 PM

broadest solutions available at the lowest cost and highest standards. It's transformational print management strategies optimizes process improvement, maximizes savings, guarantees results and provides IT e-communications and systems connectivity support helping prepare hospitals for electronic records management. AUXILIO uses its proprietary information and technology to enable hospitals to benchmark improvements per piece of paper, per individual, per device, and per hospital unit. The

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Oce ColorWave 300 Large Format Multifunction Color Printer Wins BERTL Five Star Award

Art Post (Guest) · 11/10/107:44 AM

on copiers, printers, MFPs, production and workgroup scanners, fax machines, color and production equipment and wide format devices. BERTL reports, research and other industry informative services are available in a range of specialized subscription services. To learn more about BERTL, visit http://www.BERTL.com . About Oce Oce is one of the leading providers of document management and printing for professionals. The Oce offering includes office printing and copying systems, high speed digital

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New Canon systems to integrate with SharePoint and Google Docs-----------------------

Art Post (Guest) · 11/10/107:48 AM

Platform) technology, Canon's Scan and Print for imageRUNNER ADVANCE application, to be made available in mid December, allows users to scan paper-based documents on an imageRUNNER ADVANCE machine and directly store the scanned data on a cloud service without a PC. In addition, the application also makes possible the printing of cloud-stored files. By facilitating direct integration with Microsoft SharePoint Online and Google Docs, the industry's leading cloud services, Scan and Print for imageRUNNER

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New Canon application enables imageRUNNER ADVANCE office systems to integrate directl

Art Post (Guest) · 11/13/101:24 PM

TOKYO, November 9, 2010—Canon Inc. and Canon Marketing Japan Inc. today announced the introduction to the Japanese market of "Scan and Print for imageRUNNER ADVANCE," a free-of-charge application that enables users of Canon imageRUNNER ADVANCE multifunction office systems to directly access cloud services from the devices. Based on MEAP (Multifunctional Embedded Application Platform) technology, Canon's Scan and Print for imageRUNNER ADVANCE application, to be made available in mid December

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Parts Now! Partners with PROS Elite Group

Art Post (Guest) · 11/13/101:30 PM

of the PROs team’s world class training offerings. The premier offering, PROS Elite 100, positions Independent Dealers for rapid market share growth with an exclusive representation in their market coupled with all of the Service and Sales consulting programs. About Parts Now! Parts Now! is the industry leader in profitable solutions for businesses who service laser printers. The #1 supplier of laser printer parts in North America and an authorized distributor for HP, Lexmark, Canon and Toshiba

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Oce Continues Expansion of imageRUNNER ADVANCE Offering with Compact Office MFPs

Art Post (Guest) · 11/15/108:23 PM

TRUMBULL, Conn., Nov 15, 2010 -- Oce, an international leader in digital document management, today announced that Oce North America Document Printing Systems has begun selling the Canon imageRUNNER ADVANCE C2030/C2020 color multifunctional printers. Ideal for workgroups, branch offices and small businesses, these reliable and productive models enable users to create professional documents and conveniently collaborate with other users and devices, in a compact space. "The introduction of these

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Xerox signs five-year deal with USTA

Art Post (Guest) · 11/8/107:27 AM

Xerox has signed a five-year sponsorship deal with the U.S. Tennis Association, making it the U.S. Open's official office equipment and document technology provider. The low-seven-figure-per-year agreement gives Xerox broad exclusivity across office equipment, including fax machines, copiers, …

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AlphaGraphics Approves bizhub PRESS and bizhub PRO Digital Presses for its 260+ Franc

Art Post (Guest) · 11/8/1010:21 PM

Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. In 2009, Konica Minolta was named Supplier of the Year by both the Allegra Network and the National Association of Quick Printers (NAQP), as well as received the Sales Support Award from Mail Boxes Etc., Inc. For more information, please visit www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter. About AlphaGraphics

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InnerWorkings Signs Multi-Year Print Management Pact with Realogy Corp.

Art Post (Guest) · 11/9/1010:35 PM

realize substantial savings. They recognize that we can provide them high quality printed materials while delivering cost efficiencies." "This new partnership combined with our other recent new client agreements reaffirms that our print management solution represents the future of the industry," noted InnerWorkings' chief executive officer Eric Belcher. More Information: www.inwk.com

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Canon U.S.A. Launches New Advertising Campaign Showcasing Its Commitment to Innovatio

Art Post (Guest) · 11/9/1010:47 PM

LAKE SUCCESS, N.Y., Nov 09, 2010 -- With a core message focusing on the evolving needs of the marketplace, Canon U.S.A., Inc., a leader in advanced digital imaging, today launched its new "Let's Go Further" advertising campaign communicating the limitless possibilities for Canon and its customers. With the incorporation of Oce to the Canon family, Canon U.S.A expands into new channels, broadening its customer base, resources, technology and capabilities, to move businesses and the printing

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NewField IT Partners with Print Audit® to Integrate Assessor Data with Asset DB™

Art Post (Guest) · 11/10/108:49 PM

, Canada and the United States. For more information on Print Audit, please contact: Angela Onstine 1.877.412.8348 pr@printaudit.com http://www.printaudit.com Facebook: http://www.printaudit.com/facebook Twitter: http://www.twitter.com/PrintAudit Outside of North America, please contact: Print Audit - Europe +44(0)1483 726206 http://www.printauditeurope.com inquiry@printauditeurope.com Print Audit - Australasia +612 9922-3756 http://www.printauditaustralasia.com Print Audit - South Africa

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Platinum Sponsor OKI Data Americas Highlights Managed Print Services and Digital Docu

Art Post (Guest) · 11/10/108:51 PM

documents, so users can combine hand-written input with electronic copies of business forms. •PrintSuperVision: With tailored versions for various sized businesses, this device management software tool lets IT departments reduce costs and better manage print and copier devices by remotely monitoring their activity and status via the network. •Color Access Policy Manager (CAPM): This flexible printing control allows color printers to be cost effectively deployed and utilized within an organization or

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Océ launches in Tokyo innovative high volume digital color printer

Art Post (Guest) · 11/13/101:19 PM

Venlo, The Netherlands; Tokyo, Japan, 10 November 2010 - Launched today at Canon Expo in Tokyo: the Océ ColorStream 3500, an innovative printing system that enables customers to make the transition from black white to very high volume color digital printing as their business grows. Ideal for financial services, direct mail and book printing customers Businesses predicted to increasingly switch from black white to high volume digital color printing Océ ColorStream 3500 enables print producers

Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

M138 · 11/15/109:22 PM

doesnt the sharp frontier series have color cpp right now that is close to a3 color? Seems to me like they're innovating faster and getting new features to market first and getting a share of the margins that come with that. I was really happy when c2050/2550 came to market and we had an edge for a moment, but think about it: print from smart card, free sharp desk seat, a4 color, segment 3's with single pass duplex scanning, pull out usb keyboard... Whats the value in ricoh dragging their feet

Re: Print from USB

txeagle24 · 11/8/109:49 AM

Call your Ricoh DSS. I had this question pop up in a demo last week, and our Sales Engineer told me that there is a code that can be input in Service Mode that will enable Print-from-USB on the RFG equipment. I emailed our DSS and confirmed. The first thing I did was revise pricing I had submitted to a church w/ the same need, because initially I had proposed a desktop Lexmark MFP as a second device to provide this feature. Apparently, Ricoh doesn't publicize this as a standard feature

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Decision issued for DOE copier purchase

Art Post (Guest) · 11/9/1010:38 PM

by Sabrina Salas Matanane Guam - The Office of Public Accountability has dismissed the appeal filed last month by Island Business Systems & Supplies regarding the Department of Education's failure to issue a decision on IBSS's September protest concerning copiers. The public auditor finds that she does not have the jurisdiction to hear IBSS's appeal because DOE has failed to produce a decision. Instead, the auditor has jurisdiction to hear an appeal of a written decision from the purchasing

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First Look New Ricoh W3601

Art Post (Guest) · 11/10/1011:40 PM

Hope your japanese is up to snuffhttp://www.microsofttranslator...3601_2401%2Fpoint%2F

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First Look New Ricoh MPC2801_3301

Art Post (Guest) · 11/10/1011:42 PM

http://www.microsofttranslator...Fmp_c%2F3301_2801%2F

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New Ricoh MPC300

Art Post (Guest) · 11/11/108:12 AM

Has anyone beta tested this unit? It's scheduled for a December 2010 launch?

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Colortrac announces the launch of SmartWorks Pro software to support Colortrac SmartL

Art Post (Guest) · 11/11/107:48 PM

size by printing only what you need which helps in reducing media wastage. If the Windows printer driver is not providing the correct output quality for your specific media, then the integrated ICC colour management in SmartWorks Pro viewer combined with the Media Profiler facility can help you create outputs specifically suited to your chosen media and printer. Let SmartWorks Pro help you make that quantum jump by resetting the levels of image quality available to your customers at the

Member

Joey

Re: Print from USB

Tony · 11/8/1011:30 AM

I just got off the phone with a Ricoh Service Support guy who says it can only be done if the machine has "media print support" which is what has to be turned on for it to work. Something about 1110-?? I am not validating his answer, only telling you what I was told. I have not yet heard back from my DSS. Can you share more details please?

Re: Print from USB

Old Glory · 11/9/1011:08 PM

You didn't hear this from me but today we printed from a USB Flashdrive using a Ricoh MP C2550. We asked for and received from Ricoh a beta version java card. It doesn't work with an SD card, you have to have PostScript and it is not supported by Ricoh.

Re: Aficio 3131 - Current?

txeagle24 · 11/10/105:48 PM

According to BERTL, it is still current, but with a launch date of June 2004, that seems absurd even though it is still in our price book. Since Toshiba OEM'd this product, I wonder if Ricoh committed to a certain number of them and never sold the inventory.

Topic

Auxilio Strengthens MPS Contract with Sutter Health's California Pacific Medical Cent

Art Post (Guest) · 11/10/108:55 PM

Auxilio, Inc., a Managed Print Services (MPS) company for health care, has announced an expansion of its MPS contract with Sutter Health's California Pacific Medical Center (CPMC) to include the remainder of Sutter's West Bay Region, which includes Sutter Medical Center of Santa Rosa, Sutter Lakeside Hospital, Sutter Novato Medical Campus and the Sutter Pacific Medical Foundation. In a release, the Company said that this expansion of its MPS strategies and solutions across the Sutter West Bay

Topic

GlobalScan NX Users Have Forum to Share Document Workflow Templates and Communicate w

Art Post (Guest) · 11/11/107:27 AM

, Ltd., the 74-year-old leading provider of advanced office technology and innovative document imaging products, services and software, with fiscal year 2009 sales in excess of $21 billion. Ricoh's fully integrated hardware and customizable services and software help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh Americas Corporation, directly or through its network of authorized dealers, markets and

Topic

FMAudit Announces the Release of FMAudit Enterprise V 3.2

Art Post (Guest) · 11/13/101:21 PM

November 1, 2010 - Jefferson City, MO - FMAudit, a leader in the development of managed print software solutions has announced the release of FMAudit Enterprise Version 3.2. The latest release provides over 180 new and expanded features, user interface enhancements and process improvements to the industry leading MPS software offering. Highlights of the new release from FMAudit include Green Impact Reporting for fleet environmental optimization, expanded meter validation tools and reporting

Re: Top 9 Blunders that B2B Sales Reps Make

Art Post (Guest) · 11/8/108:29 AM

Blunder #9: They don’t follow through. What they do: After the deal has gone through, they don’t bother to make certain that the customer is delighted. Why they do it: They feel that they are “too busy” working on new accounts and developing new business. What happens: The reps find that the key to success in sales — repeat business — never really develops because the customers fell that the rep doesn’t really care. As a result, the rep is constantly forced to develop new contacts and new

Re: Top 9 Blunders that B2B Sales Reps Make

Art Post (Guest) · 11/8/108:31 AM

Here's the link where these came from: http://www.bnet.com/blog/sales...=808&tag=nl.e808

Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

Jomama · 11/10/1012:15 PM

quote: Originally posted by Art Post: Kinda wish we had the color too, however Ricoh's new A4 color devices hit in December and maybe we'll have the best of both worlds. I thought I read on this site that the release was for November, Wrong?

Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

Art Post (Guest) · 11/10/1011:31 PM

The ricoh A4's are slated for a December launch, however no product until Jan 2011.

Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

txeagle24 · 11/11/1011:47 AM

This is about to get interesting for those of us who picked up a 2nd A4 line while Ricoh dragged their feet. Lexmark is due to release larger A4 color in January as well. Good times.

Re: New Samsung 11 x 17" Colour MFPs due Oct 01 USA

Art Post (Guest) · 11/11/107:33 PM

Yes, I agree, we only picked up the Sammies for monochrome no color, we've stuck with Ricoh for that. I just hoping Ricoh doesn't screw it up with higher cpp than the A3 color machines.....something is telling me that the A4 color will be higher, however I hope I'm wrong. If A4 color price is higher than A3 color, that leaves the door open for someone to develop a color A4 with A3 cpp pricing.

Re: Memjet Color Printers to the Rescue?

Art Post (Guest) · 11/11/1011:20 PM

I see these types of products making a serious impact on our business. From what I see from the video, I can't remember ever seeing a color laser that would be able to output documents that fast, especially with the envelope output. It's the tip of the iceberg with probably faster products to come down the road. Potential Users: Churches Colleges CRD's Print Shops Anyone else care to add to the list of potential markets?

Member

derbyman

Re: Print from USB

uofavb9 · 11/9/1010:16 PM

Never lost a deal to this but came close about a year ago. Ended up bundling in a Ricoh 1000sf that has this as a standard feature into the deal. It ran $315 retail plus shipping and it was a wash when looking at costs of adding the USB scan to option on the Ricoh device. Not sure if that 1000sf is still around or not though.

Re: Aficio 3131 - Current?

GIntel · 11/10/105:58 PM

Thanks for the confirmation. I had the same line of thought. I feel like the Toshiba eSTUDIO311c has been long gone for a while.

Re: Aficio 3131 - Current?

Old Glory · 11/10/107:18 PM

It is still on my price sheets from Ricoh but they are dated July so there may be something more recent.

MSP & MSSP & IT Industry Notes

MSP, MSSP & IT Industry Notes for November 15th, 2020

Art Post · 11/15/205:06 PM

November 15th, 2020

MSP, MSSP and IT Industry Notes

Palo Alto Networks Acquires Expanse for Attack Surface Management

Reported on ZDnet.com
Announced on Wednesday, Palo Alto said the purchase will be used to bolster the Cortex portfolio with Expanse's attack surface management solutions
The deal was secured for $670 million in cash and stock, as well as roughly $130 million in replacement equity awards

ConnectWise Acquires Perch Security and StratoZen, Two Cybersecurity Firms Focused on MSP ...

ConnectWise, today announced it has acquired Perch Security and StratoZen
As part of the ConnectWise Fortify^™ security management solution, these technologies will provide revolutionary data management capabilities both as a service and as core technology in the ConnectWise Fortify SOC
Perch provides the only MSP-designed SIEM in the industry
StratoZen’s advanced automation and data analysis capabilities will take the data gathered from the Perch SIEM and turn it into actionable insights

FluidOne acquires IT managed services provider PSU

Reported on telecompaper.com
UK network aggregator FluidOne has announced the acquisition of PSU Business Technology
PSU Business Technology, providers IT managed services, connectivity, mobile, telecoms and Mitel UC services to business customers
PSU has revenue of GBP 6 million and more than 450 customers

GCOM Announces Acquisition of 20/20 Teknology

GCOM, a provider of technology solutions focused on state and local governments, today announced the acquisition of 20/20 Teknology
cquisition combines 20/20 Teknology’s expertise in unified and virtual communications, IT infrastructure, and managed services with GCOM’s government IT offerings
20/20 Teknology team will continue to work out of their Ashburn, Virginia office
GCOM delivers solutions to state and local governments nationwide, with a focus on systems in health and human services, justice and public safety, licensing and regulatory markets
20/20 Teknology is a solutions engineering company dedicated to helping organizations secure and optimize their IT infrastructure

Sharp ships new large LCD display

Sharp, a division of Hon Hai Precision of Taiwan (aka Foxconn) launched its new 120′′ class (diagonal) 8M-B120C 8K Ultra-HD Professional LCD display
“unparalleled lifelike image detail and quality, for brighter, livelier big-screen images.”
33 million pixels, four times more than a 4K panel
optimized LED back-light phosphors
provides continuous operation for up to 16 hours a day
embedded with 70-watt, multi-speaker audio system
connection via a single HDMI cable
LAN port that allows customers to connect the monitor to a PC
can also connect to four PCs via video cables to show content on one large screen
comes bundled with a floor stand and wall-mounting brackets
pricing not announced

AEP Names Three New Leaders To Information Technology Organization

American Electric Power (Nasdaq: AEP) has added three new leaders to its information technology group
Joe Brenner vice president of Application Development & Business Solutions, effective Nov. 2. Sanjay Terakanambi has been named vice president of Technology Infrastructure, Operations & Support and Christopher D. Johnson has been named managing director of Enterprise Innovation & Technology, effective Nov. 9
All three positions report to Therace Risch, senior vice president and chief information & technology officer

Hub Security partners with leading Swiss cybersecurity firm to provide Cryptographic Hardware

Hub Security, the Tel Aviv based cybersecurity firm announced today its partnership with Kudelski Security
Hub Security will be able to extend Kudelski Security's highly specialized combination of cybersecurity products and industry-leading security solutions to the market
Hub Security utilizes military-grade cybersecurity principles for its Vault HSM (Hardware Security Module), and handheld miniHSM device with FIPS approved cryptographic algorithm validation as well as an architecture that is designed for FIPS140-2 Level 4 (pending)
Kudelski Security is a provider of intelligent, tailored cybersecurity solutions

CyberSecurity

WeWork revealed that an employee discovered that if users entered “9999” on the network, they could print out other people’s jobs, whilethinkarcoa.com using free office WiFi account. This has since been corrected.
The FBI is reporting that a Eastern European hacking group named “UNC1878” aks Wizard Spider, is using Ryuk ransomware to target hospitals in the U.S.NBC *News is reporting that 20 hospitals have been struck so far.
Wakefern Food Corp., headquartered in Keasbey, NJ, owner of ShopRite supermarkets, agreed to pay $235,000 to the State of New Jersey, to settle HIPAA and NJ Consumer Fraud violations as a result of a breach that exposed PHI of pharmacy department customers.
Abbott Laboratories Corp., headquartered in Chicago, IL, filed a lawsuit against former employee, Jerome Cavel, accusing him of stealing confidential info and trade secrets.
Mary Rutan Hospital of Bellefontaine, Ohio, notified an unknown number of patients that their PHI was exposed after it was inadvertently posted in Excel spreadsheet in publicly accessible website.
Sisters of Charity Health System, headquartered in Cleveland, OH, hotified 118,874 patients that their PHI was exposed after cyber attack.
Presbyterian Health, headquartered in Albuquerque, NM, notified 193,223 patients that their PHI was exposed after cyber incident.
Microsoft is reporting that over 100,000 computers remain affected by the Windows vulnerability known as SMBGhost, even though a patch is available.
The Maze ransomware gang sent out announcement that it is shutting down its operations. (group started in 2019, so has it collected enough ransom from customers that perpetrators can now retire?)
Coveware Security reports that in most cases, even if customer pays the hacker the ransom, the hacker still publishes the data on Dark Web to monetize. Other reports:
o Average ransom paid up 31% to $233,817
o 70% of ransomware victims have less than 1,000 employees
o Average days of downtime up 19% to 19 days
River Hospital of Alexandria, New York notified an unknown number of patients that their PHI was exposed after ransomware attack.
The Alamance Skin Center of Burlington, North Carolina, part of the Cone Health system, notified an unknown number of patients that their PHI was exposed after ransomware attack.
The Geo Group, headquartered in Boca Raton, Florida, which operates private prisons and detention centers around the U.S., notified an unknown number of prisoners that their PHI was exposed after ransomware attack.

Club Fitness, headquartered in St. Louis, Missouri, notified an unknown number of members that their info was exposed after ransomware attack.
- Riverside Psychiatric Medical Group of California agreed to pay HIPAA fine of $25,000 after withholding a woman’s PHI for 20 months
HP reports a 1200% increase during Q3 of Emotet malware attacks in the U.S.
o Can convince users to run a malicious Microsoft Word document emailed to them
The University of Vermont Health Network called on the National Guard to assist their IT team recover from a ransomware attack.
Check Point Security is reporting that one hacking group has compromised the VoIP networks of almost 1, 200 organizations.
California voters approved the California Privacy Right Act (CPRA)
o Increased rights of citizens to know what kind of data bsuinesses have on them
o Restricts sale of data
o Forces businesses to correct inaccurate info
o Prohibits businesses’ retention of personal info for longer then reasonably necessary
o Triples the maximum penalties for violations involving people under 16

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