MFP Copier Blog
What's Hot With Color Labels!
Chat with David Clearman with Muratec AMERICA "What's Hot With Color Labels" I missed the first three minutes, but overall a great session.
Temporary Comfortable Bus Rides - Lead Nowhere
"The benefits of hanging out with comfort are mostly delusional."
As industries navigate today's innovative disruptions, I warn those who seek comfort over challenge. That comfort only exists in an unchallenged temporary world.
"Regardless how comfortably the seats are - a bus full of complacency will drive into oblivion."
Anytime I have an opportunity to witness complacency, I take advantage to learn from what I see. One commonality is that those insecure about their place in the future refuse to embrace any disruptions to their present; they do this even as their logic demands their attention and action towards change.
What seems worse is those repeating past disasters refusing to ask, what will be different this time? I believe it is that asking brings awareness of either incapability or insecurity to capabilities.
Someone asked me recently why so much complacency exists in upper management? My answer was, I believe it's debt. Many of today's executives are too insecure to challenge a comfortable living secured by debt.
Unfortunately, some with great intentions and abilities fool themselves that the rewards system for the status quo is greater than the rewards paid to those who challenge.
However, when you allow your potential to be stifled repeatedly, you must accept that your comfort is more important than the painful challenges in implementing your ambitions.
Some executives think of themselves as entrepreneurs, and all the while, they hold back on challenging the status quo within the companies they work for. At the same time, these executives will fantasize that they can leave their job someday and create change independently.
I suggest that if this is true, then challenge the environment your in. Stop hanging out in the pasture of least resistance grazing on complacency.
It would be a great benefit to businesses if executives challenged all they know, especially in those industries finding themselves in the disruption caused by evolutionary technology changes, which today defines many industries.
"The dreams of one day won't create an entrepreneur someday. It will be the actions of a challenge to status quo which give birth to entrepreneurism."
In today's business environment, those who have a passion for creating something better. Have an excellent opportunity to do just that from within the organizations they reside. If you genuinely believe in your cause, don't allow a position to hold you back.
The world is in great need of intrapreneurs.
All those who find themselves frustrated by corporate complacency and believe they can become entrepreneurs. I strongly recommend that first, you master being an intrapreneur. Push your talent and passion to the forefront of your ambition. Stand up and challenge that which needs a challenge.
Those who define the consequence of challenging the status quo as a loss of comfort. Are far from ready to pay the price needed to become an entrepreneur.
"The hunting grounds for the disruptor are in the fields of status quo."
As technology continues to challenge the status quo of all industries, there will be great opportunities for those intrapreneurs to challenge their subordinates and those leaders who blanket themselves in comfort.
Those who recoil into what they know during industry disruptions, doubling down on the comfort of conformity, fearing the unknown, or have insecurities of their place in the future. Create the hunting grounds for the innovating challengers.
Remember, my friends, a bus full of comfort and complacency will become the prey the disruptor seeks.
"Status quo is the killer of all that will be invented."
Ray Stasieczko
CEO/Founder TEASRA,The Innovation Channel and Host of The End of The Day With Ray! https://www.endofthedaywithray.com/
I welcome everyone to subscribe to my YouTube Channel https://www.youtube.com/channe...A?view_as=subscriber
MSP, MSSP and IT Notes Industry May 10th, 2021
MSP, MSSP, and IT Industry Notes
Sponsored by
May 10th, 2021
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results.
TPx Debuts on Vertical Systems Group's US Carrier Managed SD-WAN LEADERBOARD
- Announced today that they debuted on Vertical Systems Group’sS. Carrier Managed SD-WAN LEADERBOARD benchmark for the first time
- “The managed SD-WAN market in the U.S. endured the pandemic as service providers installed hundreds of new networks in extremely challenging conditions throughout the past year,” said Rick Malone, principal of Vertical Systems Group
- TPx is a nationwide managed services provider focused on the success of small- and medium-sized businesses (SMBs) with approximately 25,000 customers in more than 50,000 locations across the U.S.
- Selected by Hansel Ltd., which operates the central procurement unit of the Finnish Government, to serve as the largest IT operating services provider to the Finnish public sector
- The total value of the eight-year framework agreement is approximately 384 million euros (CA $576M)
- Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world
Navarone Chooses Marpoint UNI & Proactive IT Managed Services
- Navarone S.A., a world-leading shipping company, has chosen to implement Marpoint’s IT Managed Services
Bishop Fox Appoints IT Operations Veteran as Associate Vice President of Consulting Managed ...
- Announced the appointment of Tony Needler as associate vice president of consulting managed services
- Needler will spearhead Bishop Fox’s expanding consulting managed programs, including the Google Partner Security Assessment Program, Amazon Alexa Authorized Security Lab, Nest Partners Security Assessment Program, Facebook Workplace Security Assessment Program, Nylas Program, and the SFDC AppExchange (Japan)
Sandler Partners to Host Technology Master Series on Managed IT Services
- Sandler Partners will be holding a Technology Master Series on Wednesday, May 12 and Thursday, May 13 from 10-11 AM PT each day
- Hosted by Sandler Sales Engineering experts Eric Beller and Kamran Kowsari
- Sandler Partners is America's fastest-growing master agent and distributor of connectivity and cloud services.
Velocity, A Managed Services Company Strengthens And Expands Channel Sales
- Announced today it has hired Thomas Murphy as the director of channel and strategic relationships
- Murphy will lead the company's indirect channel sales division and the indirect channel strategy and execution to meet Velocity's growing demand for its product offerings
- Founded in 2005 by Greg Kiley, Velocity is a privately held company with approximately 500 employees
iBASEt Launches Managed Services Offering
- Announced the Solumina iSeries platform for digital operations is now available as a managed cloud service
- Solumina iSeries provides customers with a choice of deployment as either on-premises, on the cloud, or as a hybrid environment
- The iSeries, powered by Solumina, is a cloud-native platform that establishes a digital ecosystem to drive innovation and improve operational performance
Square 9 adds security features
- Announced version 6.1 of its GlobalSearch enterprise content management software
- Extends its security model to include 3rd party Identity Management providers like Okta and Microsoft Azure AD
- Enhancements to GlobalSearch Permissions Manager
- Report published by Quocirca Research of survey of MPS users
- 43% expect all IT infrastructure to be cloud-based by end of 2021
- 39% have implemented a cloud-based print management platform
- 37% plan to move MPS to cloud in next 12 months
- 72% will increase use of cloud print by 2025
- 45% say cloud print service provision is key supplier selection factor
PaperCut launches Hive solution
- Cloud-based print management solution
- Initial phase of Hive is “not tailored for education vertical”
- Not yet suitable for customers with 200+ printers/MFPs
- Integrates directly with MFP or printer firmware
- Secure print release, usage tracking
- Supports printing from iOS or Android mobile devices
- Supports major card technologies for user authentication
- Pricing not announced
Datto Hosts First MSP Marketing & Sales Day
- Announced it will be hosting its first ever virtual MSP Marketing & Sales Day on May 20th
- Datto’s MSP Marketing & Sales Day is an interactive and educational event focused on the resources, tools, and best practices needed for MSPs to grow (and preserve) revenue in 2021
- During this event, MSPs will learn directly from industry peers as well as Datto’s Go-To-Market subject matter experts on topics that include:
- Prospecting and lead generation strategies and techniques
- Defining the sales and relationship management process
- Positioning yourself as a trusted advisor to clients and prospects
- Providing value after the sale
AdvoLogix Releases New Enterprise Legal Management Offering Highlights include: AI Assisted ...
- Released a new product offering specifically tailored to the Enterprise Legal Management industry
- New offering includes an Artificial Intelligence tool to assist with spend management, as well as custom reporting features. In addition the platform is home to a Legal Services Provider Portal as well as offering easy application integrations
- Founded in 2006, AdvoLogix is a leading law practice and legal matter management solution that helps law firms, general counsel and state and local governments automate unique business processes and simplify legal matter management
Ricoh USA, Inc. Named to ChannelE2E's Top 100 Vertical Market MSPs: 2021 Edition
- Named to After Nines Inc.'s ChannelE2E Top 100 Vertical Market MSPs list and research (http://www.channelE2E.com/top100) for 2021
- Annual list and research identify and honor the top 100 managed services providers (MSPs) in healthcare, legal, government, financial services, manufacturing and additional vertical markets
- Ricoh was ranked among the top vertical market MSPs in legal
HP to resell EveryonePrint solutions
- HP will offer the EveryonePrint Hybrid Cloud Platform as part of its managed print services offering
- Is an all-in-one print infrastructure solution
- Includes app built specifically for HP Workpath cloud platform
- Remote printer configuration
- Remote update installation
- Serverless solution
- Pricing not announced
HP launches cloud-based solutions
- Offering new HP+ Smart App cloud ecosystem for select HP printers and MFPs
- Automatically detect and fix connectivity issues
- Monitoring to help detect and prevent malware attacks
- Enables printing from virtually anywhere on any device
- Private pickup for secure print release
- Smart Dashboard to manage devices
- HP Smart App
- Print and scan from mobile device
- Advanced App for multi-item scanning recognition
- Book scanning
- Auto-heal to remove marks and hole punches
- Save as searchable PDF, TXT and DOCX files
Will be part of soon to launch: - LaserJet M200 series
- OfficeJet Pro 8000e and 9000e series
- DeskJet 2700e and 4100e series
- ENVY 6000e and 6400e series
All Covered Ranks Among Top Ten Vertical Market MSPs for Sixth Consecutive Year
- Announces All Covered (All Covered) has been named to After Nines Inc.’s ChannelE2E Top 100 Vertical Market MSPs list for 2021
- All Covered earned the #8 spot on ChannelE2E’s Top 100 Vertical Market MSPs for its expertise in delivering solutions to the healthcare industry
- All Covered’s sixth consecutive year in the top ten
- The Top 100 Vertical Market MSPs rankings are based on ChannelE2E’s Q4 2020 and January 2021 readership survey, and ChannelE2E’s vertical market industry coverage
This year’s research revealed several key MSP market trends, including:
- Honorees generated a combined $1.40 billion in vertical market annual recurring revenue (ARR) in 2020, up from $1.12 billion million in 2019. The surge involved organic growth combined with continued merger and acquisition (M&A) activity.
- The most successful vertical market MSPs are zeroing in on healthcare and financial services, while MSPs in the legal and not-for-profit sectors also showed particularly strong growth.
- The Top 100 Vertical Market MSPs now manage more than 3.1 million users across their customer sites as of 2020, up from 2.8 million in 2019.
- MSPs consider their top vertical market technology partners to be Microsoft (58%), Dell Technologies (19%), Cisco Systems (17%), ConnectWise (16%) and Amazon Web Services (14%). Datto, Fortinet, Ingram Micro and Paxalso earned strong MSP response
Cybersecurity Update
- The average ransom payment to ransomware operators is now $220,298, up 43% YoY, according to Coveware Security
- Reverb Inc. headquartered in Chicago, IL, notified an unknown number of users for its musical instrument marketplace website that their info may have been exposed during recent data breach
- Sapphire Community Health of Hamilton, MT notified 4,000 patients that their PHI was stolen during recent ransomware attack
- Centennial School District of Portland, Oregon notified 6,100 students that their info may have been exposed after ransomware attack
- HME Specialists, headquartered in Albuquerque, New Mexico, notified 153,000 patients that their PHI was exposed after email phishing attack
- Doctors Medical Center of Modesto, CA notified an unknown number of patients that their PHI was accidentally posted online for past year
- The FBI published a warning that Russian hackers, APT 29, Dukes and CozyBear have ramped up activity attempting to target large organizations in the U.S. to steal intelligence
- Indiana University Health CISO Mitch Parker stated that the 3 major security gaps not being addressed by healthcare executives are:
- Supply Chain
- Organizational Integration
- Physical Security
- The Metropolitan Police in Washington D.C. notified an unknown number of citizens that the Babuk hacking group stole 250GB of data.
- Peak Vista Community Health Centers of Colorado notified an unknown number of patients that their PHI was stolen during recent burglary
- The hacking group, Qlockers, claims that they were able to collect $260,000 in ransom in 5 days by attacking vulnerable organizations
- Radixx, a division of Sabre Corp. in Southlake, Texas, was hit by malware, which impacted 20 airlines that uses its software to ticket reservations
- PCS Revenue Control Systems Inc., headquartered in Englewood, Colorado, notified 867,209 students in Alabama, Florida, Georgia and Texas that their info was exposed after its student nutrition database was hacked
- VEP Healthcare of Concord, CA notified an unknown number of patients that their PHI was exposed after email phishing attack
- Gyrodata Corp. of Houston, TX notified an unknown number of customers of its oilfield services that their info was exposed after cyberattack
- Maine Department of Health & Human Services notified an unknown number of mental health patients that their info was exposed after it was accidentally posted on public website
- Wyoming Department of Health notified 164,021 patients that their PHI was exposed after it was accidentally posted on public website
- Experian announced it fixed a problem that accidentally allowed anyone to look up the credit score of “tens of millions” of Americans
- Osborn Cancer Center of Chehalis, WA notified an unknown number of patients that their PHI may have been exposed after ransomware attack from Avaddon hacking group.
- Proofpoint, a security solution firm headquartered in Sunnyvale, CA, announced it was acquired Thoma Bravo for $12.3 billion
- Thoma Bravo also owns Kofax and Hyland
- The FBI handed over 4.3 million email addresses that were harvested by the Emotet botnet.
- Cisco announced it released patches to fix security vulnerabilities for its Firepower Threat Defense software used in its firewall solutions
- Data Breach Today News reports on ransomware:
- 80% of all ransoms paid went to 199 addresses
- 21 days = average downtime after ransomware attack
- 287 days = average amount of time to fully recover from ransomware attack
- $350 million = total ransoms paid in 2020
- $312,413 = average ransom paid
- Google is being sued by people who had their PHI exposed after using the GAEN corona virus tracing tool, which apparently exposed PHI of millions of users
- Thrifty White Pharmacy, headquartered in Plymouth, MN, notified an unknown number of patients that their PHI was exposed after a cybersecurity incident:
- operations in six states, Montana, North Dakota, South Dakota, Minnesota, Wisconsin, and Iowa
- The State of Pennsylvania is notifying 72,000 patients that their PHI was exposed after a third party vendor, Insight Global of Atlanta, Georgia, which manages the corona virus contact tracing database suffered a breach
- AmeriFirst Financial, Inc., headquartered in Kalamazoo, MI, notified an unknown number of customers that their info was exposed after cyber attack
- Einstein Healthcare Network, headquartered in Philadelphia, PA, is facing a class action lawsuit over an August 2020 phishing attack that resulted in multiple employee email accounts being accessed by an unauthorized individual that exposed PHI of 353,616 patients
- River Springs Health of Bronx, NY notified 31,000 patients that their PHI was exposed after email phishing attack
- Health Center Partners of Southern California in San Diego, CA, notified an unknown number of patients that their PHI was exposed after ransomware attack.
- The Transportation Research Board, headquartered in Washington D.C., notified an unknown number of members that their info was exposed after a database, managed by J. Spargo & Associates of Fairfax, VA was hacked.
The Week in Copiers Fifteen Years Ago
The Week in Copiers Fifteen Years Ago
Second Week of May 2006
The start of new week. If last week was a good week now you have the chance to improve your success and if last week was a bummer then theirs no place to go but up. Either way you're in for a good week!
Enjoy These Great Copier Threads From 15 Years Ago This Week!
Konica Minolta and 140lb index
The bizhubs are rumoured to do 140lb index...through the drawer...duplex!!! The Savin color machines only do a maximum paper weight of 90lb...through the bypass...simplex only. Are the bizhubs really all that or is this a "fish story". What are the reprocutions if a customer runs this kind of weight often on the bizhubs. Any dual line distributors out there?
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Re: Konica Minolta and 140lb index
Shaja ·
I got the weight information that I quoted above straight out of their spec sheet and Product and Sales Guide; it also was discussed during our sales team's launch training. It bears out with what our service team is seeing. I do not see anything in Konica's materials for this model series about t-shirts. Must say it surprises me that anyone tries to put t-shirt transfer materials through a laser printer or copier anyway, since the transfer material is fused to the t-shirt fabric with an iron
Topic
Canon Imgerunner 7105 help!
Art Post (Guest) ·
Can the 7105 use a Fiery Print Controller or is the ImagePass Controller the fiery? Also, how does the Perfect Binder A1 work? Is it truley a Perfect Binder and what is the retail cost of the A1 Art Post
Topic
print job reset
mikefio22 (Guest) ·
I am trying to figure out if there is a way to cancel 1 specific print job at the MFP (for instance the SAVIN2824). I can do ALL or CURRENT. does anyone know if its possible?
Topic
Duplicating, the Child of Mimeographing,
Art Post (Guest) ·
cent or less and declines proportionally after that. Our systems are specifically designed to bridge the gap between copier and offset systems by handling run lengths that are too long for copiers or laser printers and too short for offset presses. Some RISO models can output 35 to 40 copies economically. When the run length requirement hits about 4,000 copies, depending on what equipment the customer has available, it may be appropriate to move the job to an offset press. WTT: Today, digital
Topic
Ricoh is pleased to announce the introduction of Digital StoreFront 2.5. Digital Sto
Art Post (Guest) ·
presence 24 hours a day, increases customer satisfaction and improves profitability. The solution caters to businesses such as print shops in-plant commercial printers and facilities management service providers. This document has been archived, please send me and email if you are interested in purchasing an unlock code. art@p4photel.com Ricoh_Digital_StoreFront_Launch_Letter.pdf
Topic
Solutions Deployment Group's e-Newsletter
Art Post (Guest) ·
Hello, Please enjoy this latest issue of the... Solutions Deployment Group's e-Newsletter Simply click on this link: http://www.tscweb.net/sdg/rico...ermayjune06final.pdf This issue includes: New Fax Forwarding Demo, DM Version of Web SmartDeviceMonitor 2 is Available, DocumentMall User Limit, Distributor Tosses Paper for Digital, Ricoh Devices for Linux Printing, Customer Opportunity Generator, User Code Technical Tip, Pantone Color Palette Released and more. WebEx Sessions: The
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Re: mobile office
JasonR ·
Local number might be a nice perk, but sounds like this customer is sending more than receiving. I'm glad we're able to provide a solution but wow, what kind of person calls their copier rep and says: "Ok, I wanna send a fax over a phoneline but don't have a phoneline, do you have a machine that'll do that?"
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Re: Konica Minolta and 140lb index
Shaja ·
We're dual line Konica and Ricoh. That info is accurate for some of the bizhub line, but not every model. The 350-250-200 monochrome engine, for example, does not do that. But, the C351 and C450 color engines do. No repercussions if engine is rated for the weight and paper meets spec. Otherwise, we'd handle it like any other service issue where the problem is caused by client's actions.
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Re: Konica Minolta and 140lb index
Shaja: So you're saying that the color machines run this weight without problems? How/Why is it capable of so much more than the Ricoh machines? If you ran this weight on a Ricoh (and it didn't jam which would be highly unlikely) you'd be replacing rollers and fusing sections like they were going out of style. This isn't the case on the Konicas? Sorry if this is a little redundant, but I have to find some kind of a defense to this objection that is bound to arise.
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Re: Konica Minolta and 140lb index
Shaja ·
quote: Originally posted by jswinberlin: Shaja: So you're saying that the color machines run this weight without problems? How/Why is it capable of so much more than the Ricoh machines? jswinberlin, I don't know what to tell you except that the Konicas were designed to do this and the Ricohs were not. I'm not an engineer, so I don't know the design decisions behind that. All I can tell you for us is that the machines have been living up to their promised specifications. You may want to consider
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Re: Konica Minolta and 140lb index
Former Member ·
I lost a deal to the 250 because of the paper weight and t-shirt transfer claim. they told the client that the 250 would run 140lb....bad thing for customer is he purchased not leased and now he is stuck with the machine...and guess what the rep no longer works for Konica Minolta!
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Re: Meter Readings
JasonR ·
It's Oh, I see. @remote isn't for everyone. Ricoh reccomends it being placed in accounts with 10 or more machines. While it primarily tracks network copiers, it can actually track up to 5 devices that are not connected to the network, but it connects to them through serial cables, so not great if the customer has long distances between machine. And while it does usually send in this information over the internet, it can use a phone line to "call in" the information as well.
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Re: Konica Minolta and 140lb index
Jomama (Guest) ·
I have only seen the transfer material used on Deskjets (type) or Toshiba C1000 which used a wax ribbon and a thermal print head for image transfer.
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Re: Konica Minolta and 140lb index
dmurrah ·
Ricoh has new engines coming to replace the 32 series that will solve that issue. According to Ricoh you can run thick stock out of the drawers with no issues.
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Re: Meter Readings
JasonR ·
Our primary method has been fax for a long time, we setup email meter readings a few years ago, I'd have to check what % of customers are using that. If all else fails theres the phone.
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Re: Meter Readings
I'm new to this device, so this device will only work if the MFP is connected to the network. Right now we have about 20% of our equipment that is connected to a network. It's the other 80% that we have to call or have faxed in.
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Re: @ Remote is Here!!
JasonR ·
Why is this topic in the AS/400 forum? Now that I'm certified on @remote I can answer more questions. Ricoh reccomends it be placed in accounts with 10 or more machines. The really strange thing here is that the @remote device captures the data (including customer name, Model of machine, Serial Number and all useage data), sends it to Ricoh Japan, and then allows the dealer to access it.
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Re: Comp TIA CDIA cert
Jomama (Guest) ·
Thanks for the replies. It has been interesting. I have a friend who is attending a 3day school this week and he wasnt too impressed. Like me he has a technical job and technical certs (A+, N+) . He is attending becasue Ricoh requires it. He said that while he is learning a lot of new terms and information he isnt sure he will ever use it. I think the case will be different for me becasue alot of people in my company depend on me talk to customers about scanning solutions. Indeed, anything
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Re: Comp TIA CDIA cert
My company bought the course on DVD and my Sales manager and I spent a hour before work every morning going through it. Because we had each other keeping us accountable, we kept with it.
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Re: Canon Imgerunner 7105 help!
Art Post (Guest) ·
How can the new Katana series compare to the Canon? If I can get a few ideas I can do a spreadsheet. Art Post
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Re: @ Remote is Here!!
JasonR ·
Not sure what you mean. Each device is setup seperately. The data is sent to Ricoh, then forward to the dealer (you). The customer doesn't see this data, it would contain details for every customer. Dealers can run reports and export data to provide to the customer.
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Re: @ Remote is Here!!
I understand that the "program" works that way. However, I have a fortune 500 that orders a quarter million a year that really wants @Remote and I really want a list of every print device they own. But they want to be able to get the info themselves and I would like to at least have the option of considering that possibility. The benefit to us would be huge. Obviously I can't give them direct access if it gives them access to all of our other accounts as well.
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Re: Konica Minolta and 140lb index
In the KonicaMinolta TSB's it is mentioned the T-shirt transfers are not to be run through any of thier machines.
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Re: New MP9000 MP1100 MP1350
Congrats I assume you have some pricing then? Where did you get the pricing and when do you expect Ricoh to be able to deliver?
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Re: New MP9000 MP1100 MP1350
Former Member ·
Thanks, I am not sure where my boss got the pricing, he just gave it to me for what i was selling today. We can only get them out of CA and they may be back order, we ordered 4 I think, i know he ordered at 2 for me.I will keep you posted on the shipping information.
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Re: New MP9000 MP1100 MP1350
Never Mind. Just got the Launch email from Ricoh. MP9000 SUP is $17,137, MP1100 is $25,263 and the MP1350 is $31,579.
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Re: 1515MF
Jomama (Guest) ·
You can set a Key Operator s Email address and then set User Parameter 20, bit 7 to 1. That would send an email if there was an error. Maybe the easiest way is to set up SNM and the sender can view the status of their fax that way.
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Re: 1515MF
Former Member ·
I take it That can be done on the 1515MF what about the 4420NF? I have been selling office solutions for a long time and feel foolish asking this one but and SNM???? Thanks for all your help
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Re: Sales Material
I guess I'm old school, but I like the public library or book store. Try: Tom Hopkins Zig Ziglar Frank Betcher Dale Carnegie Joe Girard Brian Tracy Frank Pacetta and there are many more ... if you're on the road (which most good sales reps are) a book or CD on tape is faster and I find easier to remember.
Topic
1515MF
Former Member ·
Can anyone help me with setting the fax confirmation report to go to an email on the 1515MF. HELP!!!!
Topic
Meter Readings
What system do you guys use to obtain meter readings for your service contracts? We are still using the phone method, and some customers fax them in each month. I want to see the benefits of having a link on our website for customers to log into and send them via email. Any feedback would be appreciated.
Sales Professionals... Appreciation Unlocks The Door To Your Sales Growth.
“Gratitude is the healthiest of all human emotions. The more you express gratitude for what you have, the more likely you will have even more to express gratitude for.”
Zig Ziglar
Appreciation, it's a wonderful thing to receive, however; how often do we give it back to others and practice it ourselves?
Appreciation creates a human connection. It encourages us towards even more collaborative relationships. It's so important to give appreciation because it enhances self-esteem for both you, the giver and your clients, the receivers.
According to Jack Canfield, in The Success Principles,
“A state of appreciation is one of the highest vibrational emotional states possible.”
Imagine for a moment... What would happen if you looked each and every one of your clients in the eye and with sincerity said,
"Thank you for your business and allowing me to serve you, I sure do appreciate you."
When I say appreciation, I'm not referring to fancy dinners, sporting events, gift cards or gift baskets... I'm talking about the power of a good old genuine THANK YOU, I SURE DO APPRECIATE YOU!
Here's a little secret... are you ready? The key to your sales growth now and well into the future is by showing appreciation to your clients.
Showing appreciation... it's about investing time, energy, love and caring for your clients.
APPRECIATION IS THE KEY
We all know the costs are much higher to acquire a new customer than it is to retain an existing one. I'm all for growing new business but not at the risk of losing a possible client.
How about focusing on a client retention strategy, as an effective way to drive sales growth?
The key to client retention is showing them how much you appreciate them. To do this, you must bring sincerity, substance and heart to ensure that every interaction with your clients surpasses their expectations.
If you want your clients to continue to spend money with your company, as well as recommending you to others, it’s a good idea to show how much you appreciate your clientele.
Stop delivering ho-hum experiences and expecting your clients to continue doing business with you!
Wouldn't you agree, everyone likes to feel valued? Your clients are no different. When it comes to client appreciation, sincerity supersedes gimmicks.
Client appreciation must be driven by a genuine and sincere desire to please.
Real and I mean real appreciation is about truly caring for your clients. It's a sign of genuine gratitude for their business and the opportunity to serve them.
PLACE YOUR CLIENTS AT THE FOREFRONT
Are your clients at the HEART of everything you do?
I'm sure you work hard every day to provide great service, but now I am asking you to think about creating an outstanding and consistent experience.
Showing appreciation requires diligence and commitment in cultivating a persistent attitude of gratitude.
I'm going to challenge you to kick it up a notch. Appreciation can really go a long way when you put some thought, extra time and effort into it.
How your clients feel about you and their willingness to continue doing business with you are closely related. If they feel valued and are treated with care, aren't they more likely to become loyal?
Appreciation, this is something that takes practice, consistency and the true understanding of people. Meaningful and credible relationships do matter.
Integrating the use of fromtheheartcards is hands down how you ratchet up relationship building and appreciation. This is how you create an emotional one-to-one connection and a memorable experience. I guarantee a personalized card and tugging on one's heart strings, the card will never be thrown away.
A true human connection lives beyond surface level.
I encourage you to discover what really matters to someone and strengthen your relationship with them.
LISTENING, YOUR CLIENTS WILL APPRECIATE IT
How well are you truly listening and showing genuine interest towards your clients.
Listening, it's about creating the WOW factor.
We live in a world of attention deficit disorder. No one has the time to listen.
How many salespeople are patient enough to sit back, ask questions and then really listen?
One of the most powerful things you can do is listen. What concerns me, is how many of you listen just long enough to then immediately jump right into sales pitch beast mode the moment you uncover a pain point.
Heartfelt conversations emotionally connect with your clients. This allows for intellectual discussions that lead to exciting new discoveries and the personal sharing of information.
Listening to learn... I believe this drives trust while allowing you to discover the full scope of their goals, dreams, challenges, aspirations and business drivers.
"Listen to your customers before they listen to your competition."
Julian Hall
FINAL THOUGHTS
Showing appreciation and enhancing the client experience is about human interaction. It's creating a bond with your client's. It’s about you making the commitment to ensure you're positively impacting the lives of your clients, their business and their profitability.
What could you be doing to give your clients the experience they deserve? There’s absolutely no excuse for ignoring this fact. I encourage you to start curating client memories. If you're not providing outstanding experiences, then really, what are you doing?
The key to sales growth sits close to home, what are you going to do about it?
I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.
Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.
In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.
I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.
The Week in Copiers Ten Years Ago
The Week in Copiers Ten Years Ago
Second Week of May 2011
I don't think many clients are brand loyal anymore. One of the questions I ask net new clients when we meet is "what brand do you have now, and what was what brand did you have before your current device?" If it's the same brand I then ask is it the same support company also? If the two are the same then the client has both brand and company loyalty. If the brand was different with the before device they then have no brand loyalty and if the support company is also different then there is no brand and no company loyalty. Now if the brand changed and the support company did not they have company loyalty. Always good questions to ask so you can understand how to position your company
Enjoy These Awesome Copier Threads from Ten Years Ago This Week!
Request for Proposal, May 3, 2011 Digital Copier – Printer – Scanner – Facsimile
This request for proposal is for one (1) digital copier-scanner-printer-fax to be located at 119 North Road, Brentwood, New Hampshire, 03833. The specifications and the information necessary to complete the proposal are listed in Attachment A and Vendor Specification Sheet of this Request for Proposal. Questions on proposal procedures and specifications and use of the unit may be directed to the Commissioners Office at 603-679-9350. Instructions: Two (2) copies of the proposal should be
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The Death of the Fax Machine "Finally"
Art Post (Guest) ·
of a lot of additional features that are offered that can help improve any companies efficiencies. If you’re the Big Brother type and you want to see all inbound and outbound faxes, or send faxes and have notifications in your mailbox, then you’re in luck. The main point I’m trying to make is that in today’s economy more clients want simple cost saving solutions. If you’re on the cutting edge of selling solutions, you can take this information and solution to bank. You won’t have to discount
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DOCUWISE Releases - PESO v2.2 Cloud Technology with Online Print Control
Art Post (Guest) ·
Manager. DOCUWISE is a Hybrid Managed Print Service Provider. DOCUWISE specializes in managed print solutions from print device monitoring and print cost reduction analysis to full TCO (Total Cost of Ownership) programs. The MPS solution includes Laser Printers, Copiers, MFDs (Multi-Function Devices), Fax Machines, Wide Format Printers and Plotters. DOCUWISE’s solution covers All Major print device brands and models. DOCUWISE is a manufacturer, delivering high quality consumable imaging supplies and
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Managed Print Services Client Support Specialist
Art Post (Guest) ·
clients’ effectiveness and productivity with the latest document solution technology since 1957. Representing award-winning product lines such as Lanier, Konica Minolta, Canon and HP, MOM is an established national leader of office solutions with a 53-year growth history. The Modern Office Methods Managed Print Services team is tenured well above industry average due to excellent income opportunities, personal growth opportunities and a complete benefits package- including an in-depth training
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Xerox and EFI Expand Mobile Print Options for On-the-Go Workers
Art Post (Guest) ·
takes them,” said Elizabeth Fox, vice president, Solutions Business Unit, Xerox. “Xerox’s Mobile Print Solution allows workers to print from email-enabled smartphones, tablets and laptops –confidentially and on-demand. Public cloud printing through EFI PrintMe is a great addition to our offering.” With EFI PrintMe, workers simply upload their documents to http://www.PrintMe.com or email them from their favorite mobile device to print@printme.com . Jobs are sent via the cloud to any Extensible
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Global Imaging Systems Acquires Iowa-based Midwest Business Solutions
Art Post (Guest) ·
management systems such as printers, copiers and multifunction devices; network integration services; and electronic presentation systems. As an office technology dealer, Global Imaging sells products from various suppliers including Xerox, Sharp and Konica Minolta. Xerox acquired Global Imaging Systems in 2007 and operates it as a wholly owned subsidiary within Xerox’s North American operations. About Xerox Xerox Corporation is a $22 billion leading global enterprise for business process and
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Horizon Digital Media signs for Ricoh Pro C901
Art Post (Guest) ·
Horizon Digital Media signs for Ricoh Pro C901 at Northprint By Helen Morris Thursday, 12 May 2011 Horizon Digital Media has diversified its offering after it signed for a Pro C901 graphic arts edition press from Ricoh. Be the first to comment The deal was signed for at Northprint, and will now be the commercial printer’s main machine and replace a Xerox at the company’s Cardiff-based facility. Kevin Ogden, managing director of 13 staffed Horizon Digital Media, said: "We have quite a few
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Photizo Group CEO Ed Crowley Named One of
Art Post (Guest) ·
for anyone looking to gain knowledge and insight on all things MPS. To read about the other individuals on the Top 40 list, visit http://www.theweekinimaging.com . # # # Media contact: Misty Hamel
Director of Media & Publishing 859.846.9830 mhamel@photizogroup.com About Photizo Group Photizo Group is the market’s main source for ongoing business intelligence about the rapidly growing opportunity of managed print services (MPS). MPS involves managing hardcopy device fleets (copiers, printers
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Canon unveils eCopy 5
Art Post (Guest) ·
05.10.11 Canon Australia has announced the new release of its scanning and workflow solution, eCopy 5, used in tandem with imageRUNNER ADVANCE multifunction printers (MFPs) to automate repeatable business activities. “Canon Australia has a long standing relationship with eCopy, selling it successfully for over 9 years. Version 5 enables businesses to greatly reduce the cost of capturing and managing paper by offering the ability to tackle paper forms processing directly from the MFP,” said Luke
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Sleepy Eye, Minn.
Art Post (Guest) ·
M/Seeboth, S/Windschitl, to authorize the purchase of a Toshiba color copier for the Highway Dept. from Copier Business Solutions in the amount of $4,990 plus sales tax in the amount of $343.06 for a total amount of $5,333.06 and three year maintenance agreement in the amount of $540/yr, carried. Additional quotes were received for a Canon and a Ricoh. http://www.sleepyeyenews.com/n...ices-for-May-12-2011
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C3 Office Solutions Opens Its Doors in Santa Ana
Art Post (Guest) ·
05/12/11 -- With a legacy of 17 years in the copier and document management business, newly formed C3 Office Solutions, a value-added service provider in document imaging, copiers, printers, scanners, managed print services and digital display solutions, has officially opened its office in Santa Ana, Calif. To celebrate, the family-owned company is holding an open house at their offices on May 18 from 10 a.m. to 4 p.m. and one lucky attendee will win an Apple iPad 2. "When my husband Tony and I
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University saves A$1M a year with Managed Print Services
Art Post (Guest) ·
by employing Managed Print Services (MPS). Within the first 12 months, the university managed a “47% reduction in total printing costs and saved $1 million,” said Dr. Colin Adrian, Chief Executive of CIT. “We expect ongoing savings of A$1 million per annum over the next four years.” Under CIT’s new initiative - a partnership with Fuji Xerox - its printer fleet was consolidated and reduced from 494 to 199 devices. Printers were also relocated from multiple student labs to the PrintCentre, allowing
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Free Windows utility lowers your printing costs
Art Post (Guest) ·
overlapping pixels (of which there are many, apparently) from the printed page, thus reducing ink consumption. And it's compatible with pretty much all programs and printers. But does it work? And, more importantly, does it work better than your printer's own Draft mode, which ultimately accomplishes the same thing? I started by printing a few "mixed" Web pages (containing both text and graphics) on my laser printer. The good news: The PretonSaver Home-powered pages looked virtually indistinguishable
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Managed Print Services Customer Operations Manager
Art Post (Guest) ·
Managed Print Services Customer Operations Manager Lexmark - Greater Minneapolis-St. Paul Area Job Description Responsible for the delivery of print services to Customer(‘s) satisfaction. Duties include working within a Customer Focus Team (CFT) to define proposed services requirements, creation of Statement of Work, implementation of services, managing on-going steady state, issue resolution and continuously improving the delivery of services. ROLES AND RESPONSIBILITIES: • Responsible for
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Xerox CorporationXerox CorporationXerox Middle East
Art Post (Guest) ·
. For investor information, visit http://www.xerox.com/investor . Sawsan Ghanem, AMCIPR, Active PR Tel: +9714-3900228 E-mail: sawsan@activepr.biz Note: To receive RSS news feeds, visit http://news.xerox.com/pr/xerox/rss.aspx . For open commentary, industry perspectives and views from events visit http://twitter.com/xeroxcorp, http://twitter.com/xeroxoffice, http://twitter.com/xeroxproduction, http://twitter.com/servicesatxerox, http://twitter.com/xeroxevents, http://ww.xerox.com/blogs, http
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Have a lead for Color Print Production in LA
Art Post (Guest) ·
Nice lead, coming out of Canon iR105, wants Production Color System, buying time very soon! Contact me for details art@p4photel.com
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Photizo Group Wins Prestigious 2011 MPS Leadership Award
Art Post (Guest) ·
rapidly growing opportunity of managed print services (MPS). MPS involves managing hardcopy device fleets (copiers, printers, multifunction devices, and fax machines) in a unified fashion, often outsourcing this to an external vendor. Photizo Group provides the most complete body of research on the managed print services market. From its landmark MPS study in April 2008 to ongoing research covering North America, Europe and Asia, Photizo has emerged as a leader in dynamic business intelligence
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Start-up acquires five Quebec area solution providers
Art Post (Guest) ·
where the market is going with the copier and printer business converging into managed print services the equipment's all digital and connected to a network. So you have to have depth of IT capabilities and by combining copier with networking and managed print we can get a foothold in the market,” Hishon said. Citing several industry and market analyst reports, Hishon said that the hardware capital will be sources through services and by 2015 printers; copiers would end up being acquired through a
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Wide Format Ink Jet Product Manager
Art Post (Guest) ·
and business skills are essential, as well as an understanding of Wide Format ink jet inks and machinery. The product knowledge for ink jet printing inks should be at a level to engage in sales discussions and provide technical support. The Product Manager must have solid knowledge of Wide Format printing, media, systems, software, competition and market trends. Sales skills knowledge should include an absolute understanding of the sales cycle, including effective proposal writing and
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Fuji Xerox seizes $US200,000 worth of counterfeit toner products
Art Post (Guest) ·
, impacting our channel partners and customers,” he added. Counterfeit toner cartridges are becoming increasingly difficult to be visually differentiated from the originals. However, they can be identified by their reduced equipment performance, low supply yields, poor print standards and toner leakage, which potentially damages the printers they are used in. The use of non-genuine supplies can also void the printer’s warranty. more here http://www.arnnet.com.au/artic...rth_counterfeit_tone
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launches Business Suite Industrial bringing new life to line matrix printers
Art Post (Guest) ·
previously only available to laser printer users. Thousands of line matrix printers are in use by businesses throughout the U.S., including those in retail, manufacturing, distribution, finance and healthcare. The challenge with using line matrix technology is an inability to easily and affordably design graphical documents for printing on a line printer. With Business Suite Industrial line matrix users can continue to reap the benefits of a greener technology solution, migrate away from expensive and
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ADDING and REPLACING MINI World Rally Championship Team Sees 3D Printing as Critical
Art Post (Guest) ·
ADDING and REPLACING MINI World Rally Championship Team Sees 3D Printing as Critical Tool; Plans to Print 15 Production Parts for Each Car in Initial Run of 20 Cars For race car team, the process costs as little as one-fifth the amount of traditional methods MINNEAPOLIS--(BUSINESS WIRE)--Add after the semicolon in headline dated May 12, 2011: Plans to Print 15 Production Parts for Each Car in Initial Run of 20 Cars “We would find it nearly impossible to build another car without using FDM
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Adobe X not working with Konica Twain Scanning
Mainer ·
I have a bizhub 552 on demo and the endusers need to scan their documents to a nearby workstation to view before sending. They are using Adobe version X but unfortunately it will not communicate with the 552. It was tested with Adobe version 9 and it...
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Fax Machines, let's have some fun!
Art Post (Guest) ·
Can you list or tell us about the funkiest fax machines you ever sold?? For a few years I sold the Teli Vaxafax (Swedish)$2,495 and they sold like hotcakes!!! http://books.google.com/books?...ge&q&f=false
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Man facing eight years in copier theft
Art Post (Guest) ·
Man facing eight years in copier theft A Crete, Ill., man accused of stealing a copier from a Valparaiso church by paying for it with a $2,500 fake check faces up to eight years in prison at a Sept. 14 trial. Antonio Phillips, 32, also known as Raymond Cull, has been charged with three felonies — fraud on a financial institution, forgery and theft. His initial hearing was Tuesday. Valparaiso Nazarene Church advertised the copier online at craigslist, and Phillips claimed to be Raymond Cull from
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United School Board
Art Post (Guest) ·
Blozowich said the district has saved $12,000 by renewing its copier lease agreement for three years. It also plans to outsource printer management tasks. In a separate motion Tuesday, the board approved hiring Progressive Print Management Services Company for a minimum monthly payment of $1,724.05, depending on the number of print impressions made. Blozowich noted the greatest portion of the approved cost savings resulted from staff retirements and realignments. Read more: United eyes tax hike
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Copier Technician assists with hard drive images?
Art Post (Guest) ·
Ethics Board At Councilwoman's Office Fox 29 has learned that the Philadelphia Board of Ethics arrived at Donna Reed Miller's office at City Hall on Friday morning. Miller is an incumbent Democrat who has announced she is not running for reelection. The Board came to Miller's office bearing subpoenas. Investigators spent a lot of time looking over copy machines in front and outer offices according to eyewitnesses. A copier mechanic also was seen going into the office and then closing the door
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Canon CFO Mulls Japan Supply Chain Problem
Art Post (Guest) ·
BY JURO OSAWA TOKYO -- As Japan's blue chips digest the implications of the March 11 disasters for supply chains concentrated in the country, Canon's CFO said that while his company won't shift its own key factories abroad, it is actively talking to suppliers about having them review their production locations, while seeking additional suppliers to ensure it doesn't get stung again. "The biggest headache for us since the quake is the procurement of parts," Chief Financial Officer Toshizo Tanaka
Member
MaryF
Member
Sandman
Reply
Re: Ricoh Convergence "Who's Going?"
GMAN ·
With all three brands (Lanier / Ricoh / Savin) having a total of over 650 Authorized Dealers at this time, it appears as if if half of the Dealer community will attend. I'm sure several factors are playing a role in the low attendance, such as the economy, and continued channel conflict with IKON & RBS. Yet, it should be a good time to learn more about potential Product shortages and the Resort looks decent. George Gorman will be making an appearance as well !
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Ari Galper - Unlock the Game
EByers ·
After being in sales for many years, it seems that sales techniques can come and go. People's attitudes change, markets change, and so our techniques also need to change. I have found Ari Galper's concepts to be very helpful in the copier industry. You ought to at least take a look at his stuff. Just google Ari Galper.
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Retaining, Recruiting Top Talent Key Priorities for Employers in 2011
Art Post (Guest) ·
portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT
Reply
Re: The Death of the Fax Machine "Finally"
Art Post (Guest) ·
Just a note, the Cloud Fax solution has not been released yet, however it is in the works. In the above blog I'm referencing the new cloud fax service.
Reply
Re: NY Times Article about Ricoh Japan
Jrlz ·
What is everyone seeing from Ricoh in terms of equipment availability? Any models that you are being told you cant get? Anyone have insight into the other manufacturers regarding availability?
Reply
Re: NY Times Article about Ricoh Japan
Art Post (Guest) ·
6001-9001 series, I've heard Print Production
Member
Amy
Reply
Re: Nuance Buys Equitrac for $157 Million
Art Post (Guest) ·
Oh Crap! Print Audit has to be happy with this, the support at ecopy since Nuance bought them is crap! You can't get anyone on the phone (typical), any others have comments, seems like Nuance is trying to corner many of the MFP third party solutions.
Reply
Re: Man facing eight years in copier theft
Art Post (Guest) ·
This guy needs to ask for a jury trial, no jury in thier right mind would sentence the guy to eight years for stealing a copier, especially if he was able to produce the service records.
Reply
Re: Vote for Me???
Art Post (Guest) ·
Thanx to all for the nomination! I hoping this will drive more people in the industry to become P4P'ers and maybe just maybe sales people will have a voice in what goes on in our industry!
Reply
Re: Rutt's Hut Fried Hot Dogs
GMAN ·
Rutt's Hutt has just gone wireless! I can see the Ricoh expense reports now. http://www.youtube.com/watch?v=Qaxe8zM0eeE "They're fast, speedy, they're cheap, and they're good!" - George Gorman
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Nuance Buys Equitrac for $157 Million
yeti ·
DOW JONES NEWSWIRES Nuance Communications Inc. (NUAN) swung to a fiscal second-quarter profit as strong bookings in the health-care business more than offset rising operating costs, and the speech-software company disclosed the acquisition of printing-services software provider Equitrac Corp. for $157 million in cash. The company, which makes software that converts speech into text, said the deal will strengthen its partnerships with multifunction printer vendors that current sell both Equitrac
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Company moving Americas office from Lake Success to Melville, N.Y.
Art Post (Guest) ·
Camera maker Canon USA Inc. recently celebrated the setting of the last segment of steel for its new corporate office in Melville, N.Y. The new facility, which will serve as Canon USA's headquarters for North and South America, will be one of three worldwide corporate offices for parent company Canon Inc. The other two are in Tokyo and London. "Today we are celebrating yet another milestone toward completion of the new Canon Americas headquarters," said Joe Adachi, president and CEO of Canon
The Week in Copiers Five Years Ago
The Week in Copiers Five Years Ago
Second Week of May 2016
Friday night and no words of wisdom except that if it's a rainy dreary day putting in a couple of calls to net new clients may prove to be good medicine for a Saturday. It's a fact there are no keepers of the calls on Saturday and a fact that it's possible to get the DM for a one on one.
Enjoy These Great Copier Threads from 5 Years Ago this Week!
Comparing Printers and Copiers "The Real Dope for Copier Salespeople"
Art Post ·
Dam, I almost finished this entire blog and I erased it!! There's a new game in town for comparing printer and copier devices Back in the eighties it was all about speeds and feeds, if you needed to compare a Ricoh vs Canon, you grabbed your spec check book, made a copy of each page, then broke out the color highlighters and proceeded to highlight your best specs vs the competitors worst specs. Those that had more "best" specs usually won the day and the sale. Do You Remember When? Back in the
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Debut of Konica Minolta’s KM-1 B2 Plus UV Inkjet Press Among drupa Announcements
Art Post ·
announced it is to invest an additional stake in MGI Digital Technology (MGI), the French-based leading decorative printing equipment manufacturer, with which Konica Minolta has had a financial and strategic alliance since January 2014. The stake investment of a further 30.5% of MGI’s shares increases Konica Minolta’s stake in the company to 40.5% and adds MGI’s products for commercial print, labels and packaging to Konica Minolta’s existing and growing portfolio. Already, MGI’s hot foil stamping and
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Konica Minolta Launches "Shared Values" Brand Campaign in Singapore
Art Post ·
SOURCE: Konica Minolta Business Solutions Asia Pte. Ltd. May 12, 2016 02:00 ET Konica Minolta Launches "Shared Values" Brand Campaign in Singapore SINGAPORE--(Marketwired - May 12, 2016) - A leader in print and content management, Konica Minolta has launched its brand campaign "Shared Values" in Singapore. The campaign is based on the concept of unifying the shared values of customers and Konica Minolta with a focus on customer-centricity in the digital economy. It aims to promulgate the
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Canon Continues to Expand Mobile Print Options with AirPrint® Support for imageRUNNER ADVANCE 8500 and 6500 Series
Art Post ·
MELVILLE, N.Y. , May 6, 2016 /PRNewswire/ --Adding to the Company's broad range of mobile print options, Canon U.S.A. , Inc., a leader in digital imaging solutions, today announced that the imageRUNNER ADVANCE 8500 and 6500 Series multifunction office systems now support Apple ® AirPrint wireless 1 technology, enabling seamless printing directly from iPhone, iPad and iPod touch. 2 A printer firmware update is necessary for the AirPrint feature to function with these imageRUNNER ADVANCE
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Fleet of Copiers Needed in New York
Art Post ·
Title: Campus-wide Copier/MFD Leasing and Print Management Office Supply Leads Opps ID: ADP14594326860000857 State: New York Agency: State Government of New York ( website ) Source: https://www.nyscr.ny.gov/adsOp...myAdsOnly=0adClass... Posted Date: Mar 31, 2016 Due Date: May 24, 2016 Description Title: Campus-wide Copier /MFD Leasing and Print Management Agency: State University of New York (SUNY) Issue Date: 03/31/2016 Due Date: 05/24/2016 Location: SUNY
Blog Post
3 Ways Getting Involved In Community Service Can Help Copier Sales Reps Enhance Their Sales Success
What does “community service” mean to you? For some, community service means helping around the four-block radius surrounding their homes. For others, community service may mean their entire neighborhood, city, or town. Regardless of how you define community service, you should know you can play an active role in building it and helping it to grow. Acronyms and buzzwords are riddled throughout the copier sales community. As a recovering copier sales rep, I have had countless dreams and or
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New EFI Fiery Digital Front End for Xerox WorkCentre MFPs Increases Office Printing Quality
Art Post ·
-On TM software for better color matching, Auto Trapping to optimize print output, and Fiery Hot Folders and Fiery Virtual Printers to streamline and automate job setup Integration with Xerox Standard Accounting software and third-party cost accounting systems for accurate job tracking and easy access to data The Fiery Driver Configurator, which allows IT administrators to create customized Mac ® and Windows ® printer drivers, simplifying or customizing settings to users’ needs The ability to
Blog Post
How a Short Conversation about Print Audit Print Rules Landed a $40K Order
Art Post ·
was able to have a push with the costs. Meaning, the customer wouldn't pay anymore to replace the new device, yet they weren't really saving much with the new device. Not a great scenario for someone to change. Rules Based Printing Ok, so I need to dig a little deeper, on the second appointment I wanted to make sure that I understood their color use. Thus, we went over what types of documents were printed in color, and that's when it all started to click for us. I was able to find out that many
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Copresco in Carol Stream, Ill., Has Installed a Ricoh Pro C9100 Digital Color Press
Art Post ·
CAROL STREAM, Ill. — May 6, 2016 — Copresco has installed one of the first Ricoh Pro C9100 digital color presses in the country. “The highly-advanced system — supported by our extensive experience with digital technology — keeps us on the forefront of on-demand color printing,” says President Steve Johnson. “This is a rugged full-production press with 110ppm speed that meets our clients’ high-volume, fast turnaround demands for books and publications,” he notes. “And, Copresco can now print
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Loffler Companies honored by BEI and ENX Magazine with Office Technology Service Excellence Award
Art Post ·
clients know that if a problem arises, it is clear Loffler technicians are the best at fixing it right the first time. About Loffler Companies Founded in 1986 by Jim Loffler, Loffler Companies provides business technology and services to improve a client’s productivity and bottom line results. Offerings include multifunctional copiers and printers (Canon, Konica Minolta, Xerox, HP, Lexmark and Océ), managed print services , software and workflow technologies, IT managed services , VoIP phone
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Canon Solutions America Joins Industry Experts at the Confirmit VoC Summit
Art Post ·
specializes in implementing and managing print and output services and solutions that support essential business functions in a broad spectrum of organizations. "Our solutions include innovative technology, full-service managed output solutions, and a results-driven approach to customer programs and relationships," said Valerie Belli, vice president, Enterprise Managed Services Division, Canon Solutions America. "At the Confirmit Summit, we were honored to share some of the ways we work toward creating
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Lead for Multiple Copiers in Mississippi
Art Post ·
Title: RFP 2016-07 DIGITAL MULTI-FUNCTIONAL COPIER/PRINTER Office Supply Leads Opps ID: ADP14623811110000139 State: Mississippi Agency: State Government of Mississippi ( website ) Solicitation No.: 3170004685 Source: See Note* Posted Date: May 04, 2016 Due Date: May 11, 2016 Description Agency Smart Number RFx Number Description Submission Date RFx Opening Date Detail MS DEVELOPMENT AUTHORITY RFP 2016-07 Jackson Public Schoo 3170004685 RFP 2016-07 DIGITAL MULTI-FUNCTIONAL COPIER /PRINTER 5/11
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New BTA Sales Management Workshop
Art Post ·
NEWS RELEASE For Immediate Release For More Information Contact: May 9, 2016 Brent Hoskins Executive Director Business Technology Association (816) 303-4040 New BTA Sales Management Workshop Scheduled for June 6-8 Workshop attendees receive free registration to the 2016 BTA National Conference entrance to BTA at 90: A Celebration Kansas City, MO — On June 6-8, the Business Technology Association (BTA; www.bta.org ) will host the inaugural BTA Sales Management Workshop at the
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Xerox Premier Partners Will Gather at Global Forum in Düsseldorf, Germany, Prior to drupa 2016
Art Post ·
, business process, analytics, automation and user-centric insights, Xeroxengineers the flow of work to provide greater productivity, efficiency and personalization. Its employees create meaningful innovations and provide business process services, printing equipment, software and solutions that make a real difference for its clients and their customers in 180 countries. On Jan. 29, 2016, Xerox announced that it plans to separate into two independent, publicly-traded companies: a business process
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Smark Company Cuts Label Production Time in Half Using Epson ColorWorks Inkjet Label Printers
Art Post ·
to increase productivity while reducing the cost of using pre-printed labels. Leveraging bright, durable label media, the printers give a premium look to professional branded products, and come highly recommended from renowned industry consultants. "Smark was on a quest to find a different way to print their labels. They were spending a lot of money printing labels with a laser printer – the labels would jam, slowing down production and causing other issues," said Guy Mikel , founder, Color
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Looking for suplementary brand, How is Canon for Independent Dealers?
mnchstr ·
We're a smaller Savin dealer in central Illinois. Our relationship with Ricoh is good, for now, but we have been losing some accounts to Direct due to holes in the "Rules of Engagement" and frankly being out maneuvered. In looking at other brands I've spoken with Muratec which seems like a good fit. There are no independent Canon dealers in our area so there may be an opportunity there. How is Canon to deal with as an independent dealer? Thanks
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Looking for used Ricoh Seri printer
Art Post ·
Does anyone have one of these that they would like to resell?
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How I Embarrassed Myself and Botched a Big Sales Opportunity
Art Post ·
Jill Konrath | May 11, 2016 55 views 1 Comment When I began working in sales, I was on a mission to get up to speed as fast as possible. I read all the sales books, went to seminars and took everything I learned as the gospel truth. One of my biggest sales opportunities at the time was a fast-growingconstruction firm. I’d already gotten my foot in the door and met with Tinsey, a very articulate woman who told me she was making the copier decision for her company. Not long afterour first
Comment
Re: The Transition of the Copier Industry "Part III"
Art Post ·
JeffR posted: Art, So you’re saying you used eQuill with eWriter to process your sales paper work? To this day, are you still doing it that way? Did you have many customers buying in to eQuill in the healthcare, government agencies and law enforcement fields? It would seem that any entity that processed sales would be a good target for eQuill too—did you find that to be so? Yeah—it’s tough not to resort to ‘commodity speak’ when prospecting b/c that’s what it seems to come down to—cannibalizing
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Lead for Multiple Copiers in Virgina
Art Post ·
a file. Copier Draft SOW Type: Other (Draft RFPs/RFIs, Responses to Questions, etc..) Label: Copier Draft SOW Posted Date: April 29, 2016 Copier_Draft_Statement_of_Work.docx (39.04 Kb) Description: Copier Draft SOW Copier_Appendix_A_-_Current_Inventory_as_of_3-24-2016.xlsx (45.31 Kb) Description: Copier Appendix A Copier_Appendix_B_-_Devices_and_Accessaries.docx (17.78 Kb) Description: Copier Appendix B Copier_Appendix_C_-_Locations.xlsx (10.98 Kb) Description: Copier Appendix C
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Lead for Color Copier in Mass
Art Post ·
Title: Color Copier 3-Yr Lease Office Supply Leads Opps ID: ADP14622835330000858 Agency: MPN ( website ) Source: http://ma.mypublicnotices.com/...iceAdId=4095675 Posted Date: May 03, 2016 Due Date: May 24, 2016 Description Cached Original Document ITB LEGAL NOTICE SOUTH MIDDLESEX REGIONAL V ITB LEGAL NOTICE SOUTH MIDDLESEX REGIONAL VOCATIONAL TECHNICAL SCHOOL DISTRICT INVITATION TO BID The South Middlesex Regional Vocational Technical School District (Joseph P. Keefe Technical School) located
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Lead for Color Copier in NorthWest Territories
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Title: Multifunction Colour Copier 48 mth Lease Office Supply Leads Opps ID: ADP14621528450000048 State: Northwest Territories Agency: Government of the Northwest Territories ( website ) Solicitation No.: 0000000556 Source: See Note* Posted Date: May 01, 2016 Due Date: May 16, 2016 Description Department/Agency Location Event Status Procurement Type Event ID Title Closing Date Justice Yellowknife Open Services 0000000556 Multifunction Colour Copier 48 mth Lease May 16, 2016 03:00 PM *Note: To
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Lead for Wide Format Digital Label Printer/Laminating System
Art Post ·
Title: Wide Format Digital Label Printer/Laminating System Office Supply Leads Opps ID: ADP14622163140000177 State: Wisconsin Agency: State Government of Wisconsin ( website ) Solicitation No.: JB-5775 Source: See Note* Posted Date: May 02, 2016 Due Date: May 18, 2016 Description Cached Original Document Bid Announcement for Wide Format Digital Label Printer/Laminating System Agency Bid Number: JB-5775 Date Available: May 2, 2016 Bid Due Date and Time: May 18, 2016 15:00:00 (All bid due times
Event
Canon Road Show
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Sharp may cut 3,000 jobs in Japan (1,000 in photocopier division)
Art Post ·
The company will include the job cuts in its business reconstruction program to be announced as early as this summer. Sharp, unable to reverse its deteriorating earnings, has made it an urgent task to reduce fixed costs. It may implement the job cuts by the end of this fiscal year at the earliest. Since the management crisis at Sharp first surfaced, the company has twice implemented large-scale business restructuring measures aimed at reducing labor costs. read more here
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Foxconn Founder Warns Layoffs Are Needed to Revive Sharp
Art Post ·
Foxconn founder Terry Gou said there would have to be layoffs at Sharp to turn around the ailing Japanese company, but pledged that wages would rise and profit-sharing would again be the norm. “Unfortunately, a close review of the company’s operations makes it clear that the level of inefficiency throughout Sharp means that a turnaround … can only take place if there is a reduction in costs, and that comes with a very regrettable need to reduce Sharp’s workforce,” Gou wrote in an open letter
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Ricoh launching New MPC W2201 to replace MP CW2200
slim463 ·
I wanted to share what info I have on the replacement to the MPC W2200. The link below is the product support guide for the MPC W2201 launching soon. Maybe June 2016? Product Support Guide for Ricoh MPC W2201
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Ricoh launches new color MFPs -MP C3004/C3504/C4504/C6004
slim463 ·
I wanted to share with everyone regarding Ricoh's newly launched the replacement units for the C3003/C3503/C4503/C6003. I am sharing the MSRP info for your reference. Some may find it useful. Enjoy! Ricoh MPC3004/C3504/C4504/C6004 MSRP XLS
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Re: Looking for suplementary brand, How is Canon for Independent Dealers?
Czech ·
Canon is a great product. Most of the time it sells itself based on the brand awareness. (Technically you could go into RBS accounts with Canon, right?) If you're going to sell Muratec, I think it's better go get authorized for Konica Minolta instead. Konica and Canon are premium brands that can give your dealership higher status and support. Price isn't everything -- company image plays a huge role in engaging with new customers and showcasing yourself as a "premium" technology provider is a
Comment
Re: 3 Ways Getting Involved In Community Service Can Help Copier Sales Reps Enhance Their Sales Success
You are very welcome Art. Best thing sales reps can do is get active, get involved, get noticed and help. This will elevate their status as a business professional. This blog was posted live from Sydney, Australia for all the P4Per's.
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Re: Looking for suplementary brand, How is Canon for Independent Dealers?
mnchstr I may have a unique perspective being at an Independent Canon Dealer for 25 years and spending 2+ years at RBS (Ricoh Business Systems) as The Boston Region (NE) Solutions Manager. The Canon equipment is solid, What I personally prefer we sell if we are doing 5 year leases or longer. Support is pretty good but not what it once was (They are spread kind of thin). We sell 90% Canon but Samsung is coming on strong. Not eating intio our Canon sales (They cost more) but Samsung allows us to
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Re: Ricoh launches new color MFPs -MP C3004/C3504/C4504/C6004
GIntel ·
Interesting that there is no MP C5504 to replace the MP C5503 (there was in Japan). Guess Ricoh decided there was too much overlap with the MP C6004. Anyone have the "What's New / Different" Doc for this? - Jake
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Re: Ricoh launches new color MFPs -MP C3004/C3504/C4504/C6004
GIntel ·
Awesome. Thanks, Slim. Ricoh does a great service laying it out like this. Do you know when the official launch will take place (when the press release will go out)? Thanks, Jake
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Re: Ricoh launches new color MFPs -MP C3004/C3504/C4504/C6004
Art Post ·
Ricoh eliminated the 50ppm device and lower the 60ppm to within 5 or so % of the 50ppm device. This should help when competing with others
Topic
After You Ask This One Question, You Can Ask Your Prospect Anything
Art Post ·
Questions arethe key to sales. From the first insightful question that makes a prospect think, "This person might have something to offer me," to the ones that get a prospect to realize, "We need what this company has," to when you finally hit pay dirt and prospects say, "Yes! We are ready to solve this problem once and for all," questions are what drive a sales process forward. Unfortunately, most people hesitate to ask the tough questions that challenge a prospect to think critically and
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Ten plus copiers needed in Pennsylvania
Art Post ·
of multi-functional devices (MFDs) and copier machines for up to 60 months, to include delivery, installation, removal and relocation, all consumables (excluding paper) and full service maintenance. Devices requested shall include monochrome and color A3 and A4 machines in multiple volume band configurations. Devices shall also be capable of network functionality with the possibility of being utilized on NIPR and/or SIPRNET. The potential IDV(s) will support OCONUS users located in Germany
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Re: Foxconn Founder Warns Layoffs Are Needed to Revive Sharp
Art Post ·
gotta wonder how far the cuts will go, a report yesterday stated Sharp may cut 1,000 jobs from the photocopier business unit
Comment
Re: 3 Ways Getting Involved In Community Service Can Help Copier Sales Reps Enhance Their Sales Success
Art Post ·
If you want to sell $500K per year, then join your local chamber of commerce, however if you really want to sell one million or more, the join those high profile charities in your geo area. Get involved, donate time and knowledge, within a year or less you'll be rubbing elbows with the most influential "C" level execs in your area. TY Larry, you took the words right outta my mouth on this one!
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Re: Looking for suplementary brand, How is Canon for Independent Dealers?
mnchstr ·
I can go into RBS accounts nowbut the direct pricing is usually lower than my cost even though my DBM says the direct and dealer cost is the same. I have independent Konica and a lot of direct Konica in my territory already . Sharp has reached out to us a couple of times over the years also but EVERYONE sells sharp around here even the Konica dealer.
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Re: Ricoh launches new color MFPs -MP C3004/C3504/C4504/C6004
InfoCenter - Launch Presentation PowerPoint has it.
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Re: Ricoh launches new color MFPs -MP C3004/C3504/C4504/C6004
slim463 ·
Here is the What's Different. It was retrieved from the Launch Presentation that Old Glory, mentioned. C3004/C3504 Whats Different C4504/C6004 Whats Different
Member
John Orr
Reply
Re: Looking for suplementary brand, How is Canon for Independent Dealers?
Art Post ·
bahahaha, "rules of engagement" loopholes!!! I had them too!!!! Lost a large SMB to Ricoh, and nothing happened to them.
COVID19 Remote Working Day Two Hundred and Ninety One Days of Selling
COVID19 Remote Working Day Two Hundred and Ninety One Days of Selling Copier, Managed IT and Content
Look at me blogging on a Friday night one more time!
What a travel day it was for me. I had a 9:30AM in Princeton (45 miles) from my home office, then a Noon appointment that was another (50 miles) from Princeton and further from my home office. It was then another 65 miles or to our Edison office where I had to print order docs for the wide format approval I received this AM. There was no way I was going to email the docs and WAIT to get them returned. Thus is was another 35 miles to my clients office (closer to my home office) where we spent maybe 20 minutes chatting about his business, what's new with him, looked at the space for the KIP C660 and got my two signatures.
Thus for a week that I thought was going to be another struggle I received three sets of order docs for a total of $33K. Top top it off my Noon appointment gave me a verbal to send them order docs for a new A3 color worth about $11K. Not a bad way to end a week.
Even though I had a lot of windshield time this week and lost productive hours I believe I made that up with my Noon appointment. If I had not paid an on-site visit I would not have know they have a Canon color wide format close to the end of the lease (it was not working), I would have not know they are a huge user of BOX and I guess the icing on the cake I also found out that the account has additional print/copy/scan devices around the US. Thus one opportunity added for the wide format and many possible opportunities to come down the road. Now I'm pretty sure I would not have found out all of that on a video call, I may have, but I'm going with being on-site and in person was a good thing.
Eleven selling days left and things are shaping up.
-=Good Selling=-
COVID19 Remote Working Day Two Hundred and Ninety Days of Selling
COVID19 Remote Working Day Two Hundred and Ninety Days of Selling Copiers, Managed IT & Content
Just now I realized that it's been seven business days since I last blogged with this blog series. I believe that's the longest stint I've logged without blogging since the pandemic started.
I'm not sure if I mentioned this in previous blogs but I've been able to survive the entire pandemic without the use of home office printer/scanner. At first it was rather cumbersome since my entire order workflow in the past was based printing and scanning order entry docs and forms. The first couple of months was an absolute pain in my ass with not having a printer/scanner. However I persevered and found ways to develop a digital workflow for unsigned order docs, signed order docs and all of those pain the butt forms we all use. In addition I found shortcuts with my pdf software that would allow me to add and redact text on forms quicker than before the pandemic.
Today was the day that I had to print a document and my first document of the pandemic. Thus today was the first day in months that I made a plan to work from the office in Edison, NJ. Traffic was somewhat heavier than what I've grown accustom to in the past few months. Arriving at our industrial park I also noticed that there's definitely an increase in amount of parked cars.
I believe I may be getting to the end of the road with this blog series.
NJ
Over the past three weeks infections are way down. Amount of New Jerseyans that are fully vaccinated is over three million now. Our Governor has relaxed a little and has opened bars (with six feet of distancing still) and if you're not eating or drinking you still need to wear a mask (wtf). In addition outdoor gathering time lines have moved up and he is allowing larger groups. I heard from someone that he will not relax the mask mandates, the social distancing and Health Emergency Order until the seventy percent of the NJ population is vaccinated. May 17th is the timeline for the next extension.
You can now get a walk up vaccinated however the fever of peeps getting vaccinated has slowed. Slowed so much that our Governor instituted a beer & shot spiff for everyone that shows a full vaccination card at participating establishments. Has the entire world gone mad?
Last Seven Days
It's no secret that I'm in somewhat of a sales slump for the past six weeks. However this week seems to be a breakout since I'll have 13 or so appointments with most of them being on-site. I think it was Tuesday when I added three opportunities in the span of a couple hours. Two were for A3 color devices and one was for a wide format toner based color MFP. Having that happen in the span of a couple of hours can really give you some pop for the rest of the day.
Up until yesterday I had lost more opportunities than sales. I lost two and one was with a net new (I think they just went cheap and I wasn't giving anything away), the other was an existing client that stated it was not me nor my company but just thought they had an offer they could not refuse. Thus I posed the question (via email because that's how I was informed), "understood so if everything was so perfect why not give us a chance to come close or match?". They say silence is golden, however in this case the silence told me that maybe there was a falsehood? In any event that thought of a price they couldn't refuse usually blows up on them somewhere down the road.
As of today I made those two losses go away with two signed orders. Yesterday I had a verbal for a $25K deal, however I'm still waiting to see if we get the approval. You just can't count deals as sold unless you have the docs and sometimes until the deal is delivered.
I've also got a handful of accounts that are at the end of their leases and I can't seem to make them move. Sometimes it's more about their timeline than mine. In addition I still have the $64K opportunity with an existing client that's gone in the weeds for a few weeks now.
With 12 selling days left in the month there is some light peeking threw the tunnel but it's going to take it's time.
Tomorrow
Get this an appointment with an account that I lost to five years ago! Keeping in touch with accounts that you did not sell is just as important as all of the other accounts. What comes around goes around. Later in the day I have an appointment with an existing client to upgrade an A3 MFP which I hope I can at least get the verbal tomorrow. That would be an $11K pop.
The struggle still remains for many us in states that are not fully open. I can only hope that all of this ends soon and the economy goes on the rebound for a Roaring Twenties. What goes around comes around.
-=Good Selling=-