MFP Copier Blog
MSP, MSSP and IT Notes Industry March 22nd, 2021
There are two IT FREE leads including in this weeks notes!
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results.
California IT Consulting Firm GroupOne Announces The Expansion of Their Managed IT Services ...
- Based in Folsom, California
- Expanding managed IT service to San Jose
UBX Cloud becomes first US based CSP to offer CMMC cloud enclaves
- Claims first U.S. based cloud provider to offer Cybersecurity Maturity Model Certification (CMMC) cloud enclaves
- CMMC represents the Department of Defense’s continued effort to protect Controlled Unclassified Information (CUI) in the defense supply chain
- UBX Cloud now includes CMMC-compliant Virtual Desktop Infrastructure (VDI) cloud enclaves in their service offerings
- UBX Cloud caters specifically to the IT MSPs and MSSPs market, as well as corporate IT and Chief Technology Officers
InterSystems IRIS Data Platform Available as Fully Managed Service for AWS
- Announced that its InterSystems IRIS® data platform and InterSystems IRIS for Health™ are now available as fully managed services for Amazon Web Services (AWS)
- A cloud-independent data platform, InterSystems IRIS can be deployed on all major public clouds and supports multi-cloud and hybrid environments
- Eliminates the need to integrate multiple technologies
Nordea Selects AxiomSL to Automate Risk and Regulatory Reporting in Nordic Countries
- Announced that it has been selected by Nordea Bank, to support the bank's risk and regulatory reporting requirements in Finland, Sweden, Denmark and Norway
- Nordea Bank will implement AxiomSL's RegCloud®, a fully managed, cloud-based risk and regulatory reporting platform
- Nordea will be able to map their data once and comply with FINREP, COREP, AnaCredit, and Securities Holdings Statistics Group (SHSG) reporting requirements
Meriplex Adds HBR Technologies to Acquisition Portfolio
- Meriplex, a managed cybersecurity, IT, and SD-WAN solutions provider, announces its acquisition of North Texas based managed services provider, HBR Technologies
- Acquisition allows Meriplex to have a greater outreach and expansion into the Dallas-Fort Worth Metropolitan market
- HBR Technologies is a Managed IT Service Provider located in Carrollton, TX
- Dropbox is a file sharing services, headquartered in San Francisco, CA
- Announced it has acquired DocSend of San Francisco, CA which provides ability to share documents with real time actionable feedback
- Purchase price of $165 million
Sharp offers PC/Printer bundles
- Designed for home workers
- Includes Sharp desktop A4 devices, Sharp Dynabook laptop PCs
- 36 month lease packages range from $64/month to $79.99/month
- Also includes Linksys AC1200 Dual Band Wireless Access Point
- Remote cloud configuration and management
- Endpoint security services
- Sharp Synappx Go app for mobile printing
DartPoints to Acquire Immedion
- Has signed definitive agreements to acquire Immedion, a provider of colocation, cloud, and managed services with eight data centers in seven markets throughout South Carolina, North Carolina, Ohio and Indiana
- Acquisition is expected to close in the second quarter of 2021
- In 2020, DartPoints received investment funding from Astra Capital Management
- Acquisition of Immedion will more than double the company’s edge interconnection colocation data center footprint, expanding the company’s solutions to more than six states across the US
- Founded in 2012, DartPoints is a leading developer, owner and operator of carrier-neutral edge colocation and data center interconnection points
Highmetric Recognized as the 2021 ServiceNow Americas Customer Workflow Partner of the Year
- Announced that it has been recognized by ServiceNow as the 2021 Americas Customer Workflow Partner of the Year
- The ServiceNow Global Alliances and Channel Ecosystem (ACE) organization recognizes the achievements of best-in-class partners who have successfully contributed to ServiceNow's growth
Navisite Strengthens Services with Recertifications for SAP® Solutions
- Announced that Velocity Technology Solutions, a Navisite company, has been recertified as an SAP-certified service provider of managed services across four areas
- SAP HANA® operations
- SAP S/4HANA® solutions operations
- SAP Business Suite solutions operations and hosting operations
- Acquired by Navisite in January, Velocity Technology Solutions
- Velocity Technology Solutions provides managed cloud services to accelerate digital transformation for businesses using SAP solutions worldwide
Tekscape Rebrands, Launches New Visual Identity and Mission as an MSP
- New York MSP Tekscape Inc. announces the rebrand of their company and the launch of an updated mission
- Will be releasing a brand-new visual identity that includes an evolved logo, updated brand colors, and a renewed mission statement
- Tekscape is a diversified, technology-based services company founded in 2007 and headquartered in New York
Help/Systems' CEO named one of Top 25 Women Leaders in IT Managed Services of 2021
- Announced CEO, Kate Bolseth, has been named by The IT Services Report as one of the Top 25 Women Leaders in IT Managed Services of 2021
- This year's awardees were nominated and selected based on evaluation of their professional achievements and demonstrated leadership capabilities
- Kate Bolseth joined Help/Systems in 2015 as a general manager of cross-platform product lines, setting strategy and overseeing operational functions
- Became the company’s chief operating officer before being named CEO in 2019
- Released imageFORMULA DR-C225 II Small Business Edition Powered by Receipt Bank
- When combined with the Dext Prepare with Receipt Bank software, this scanner can offer innovative, high-quality features to help users convert paper-based documents into digital files, track business invoices and bank statements, and scan receipts with ease
- Will allow users to simply extract data from documents and scan it into accounting and bookkeeping platforms like QuickBooks, Xero and Sage
- can up to 25 pages per minute in black and white, grayscale or color
- up to 45 sheets in its feeder
- thick originals, long & over-sized documents, plastic and embossed cards
- OCR
- MSRP $449
Lead for IT Services in New Jersey
- NJ Infrastructure Bank in Lawrenceville, NJ
- RFP for Technology Managed Security Services
- Closes April 16th, 2021
- Contact David Zimmer 609.219.8600
Lead for IT Services in California
- City of Lawndale, California
- Citywide Technology Services
Microsoft launches Universal Print
- Previously under public preview, now commercially available is the new cloud-based print service known as Universal Print
- Subscription based service
- Eliminates need for print server and installing print drivers
- Encryption for Microsoft 365 environments
- Uses Internet Printing Protocol (IPP)
Canon offers new solution features
- Extended document scan capabilities
- Scan to email with Microsoft Exchange Online
- Jobs sent with user’s email address as the sender
- Jobs show up in user’s Sent folder
- Address book integration and selection
- Ability to scan and send to multiple receipts to SAP Concur at one
- Automatically extract data from receipts and place them in Concur
- My Filing Assist allows text from scanned documents to be extracted and
used in building file names and folder path rules
- New security features
- FedRAMP authorized
- Audit logging
- Retention of logs for 6 months
- Logs can be retrieved as csv files
- OAuth 2.0 token based user authentication
Konica Minolta Announces Workplace Go, an Out-of-the-box Digital Workplace for SMBs
- Announce the launch of Workplace Go, an “out-of-the-box" intranet solution with extensive collaboration features
- Full integration with Microsoft Teams and a seamless design based on the SharePoint "Modern Experience
- Software-as-a-Service (Saas) solution
- Available both as an “out-of-the-box" template for small and medium-sized businesses for up to 300 users, as well as a “full custom design solution” for medium and larger enterprises (101 to 20,000 employees)
- Comparitech Security reports that ransomware attacks cost the US healthcare industry over $20 billion in 2020.
- Sandhills Medical Foundation of McBee, South Carolina, notified an unknown number of patients that their PHI was exposed after ransomware attack.
- Molson Coors Beverage Company, headquartered in Chicago, IL, notified an unknown number of customers that their info may have been exposed after ransomware attack.
- Roswell Park Comprehensive Cancer Center of Buffalo, NY notified an unknown number of patients that their PHI was illegally accessed by a former employee in order to obtain opioids.
- Child Focus of Cincinnati, Florida notified 2,716 patients that their PHI was exposedafter ransomware attack.
- Orlando Health South Lake in Florida notified 1,623 patients that their PHI was exposed after paper log books were lost.
- Texas Medicaid notified “tens of thousands” of patients that their PHI was exposed after ransomware attack.
- American Armed Forces Mutual Aid Association, headquartered in Virginia, notified 161,621 patients that their PHI was exposed after ransomware attack.
- Humana Insurance, headquartered in Louisville, KY, notified 65,000 patients that their PHI was exposed after email phishing attack.
- FINRA (Financial Industry Regulatory Authority) issued an alert to brokerage firms in the U.S. that they are being targeted hackers using email phishing attacks.
- Robert Purbeck of Meridian, Idaho, was indicted be a federal grand jury in Georgia for hacking into medical clinics in Georgia and stealing and reselling PHI.
- Flagstar Bank, headquartered in Michigan, notified an unknown number of customers hat their info was exposed after a cybersecurity incident.
- Chainalysis reports that it has found $370 million in known 2020 ransomware profits, via ransoms that got paid.
- Up 336% over 2019
- Magnolia Independent School District of Houston, TX notified an unknown number of students that their info may have been exposed after cybersecurity incident.
- Trillium Community Health Plan, headquartered in Springfield, Oregon, notified an unknown number of patients that their PHI was exposed after cyberattack.
- Walmart, headquartered in Bentonville, Arkansas, notified an unknown number of pharmacy patients that their PHI may have been exposed after cybersecurity incident. Members of Congress are calling on the Federal Trade Commission to enforce HIPAA on mobile apps that handle patient info.
- The State of New Jersey notified citizens that use its myNewJersey pension system web portal, that their info may have been exposed after cyberattack.
- The K12 Security Information Exchange published report stating that 2020 was a “record breaking’ year in US school hacks.
- PEI-Genesis of Philadelphia, PA, notified an unknown number of customers that their info was exposed after email phishing attack.
- Verkada Inc., a Silicon Valley, CA maker of surveillance camera systems, announced that hackers have accessed live camera feeds from many of its customers including:
- Tesla Inc.
- Cloudflare Inc.
- Halifax Health of Florida
- Stoughton Police Department of Massachusetts
- Sandy Hook Elementary School of Newton, CT
- Madison County Jail in Huntsville, AL
- Equinox Gyms
- Wadley Regional Medical Center of Texarkana, TX
- Tempe St. Luke’s Hospital of Arizona
- Graham County Jail of Arizona
- Multicare of Tacoma, WA notified 210,000 patients that their PHI was exposed after ransomware attack
- Modern Healthcare magazine reports that so far, 6.9 million patients have had their PHI exposed in 2021
- American Medical Collection Agency, headquartered in Elmsford, NY, reached a huge settlement with 40 states and Washington D.C. as a result of a breach that exposed PHI of 21 million patients.
- Buffalo Public Schools of New York notified an unknown number of students that theirinfo may have been exposed after ransomware attack.
- Walworth County Department of Health & Human Services of Wisconsin notified 900COVID-19 patients that their PHI was exposed after email mishap.
- Bernards Total Life Healthcare of Jonesboro, Arkansas notified 300 patients that their PHI was exposed after ransomware attack.
- Sachs Sax Caplan Law Firm of Boca Raton, Florida, notified an unknown number of clients that their info was exposed after email phishing attack.
- Newberry County Memorial Hospital of Newberry, South Carolina notified an unknown number of patients that their PHI may have been exposed after cybersecurity incident.
- The City of Covington in Louisiana notified an unknown number of citizens that their info may have been exposed after ransomware attack.
- Security Industry Specialists, headquartered in Culver City, CA, notified 36,762 customers that their info was exposed after ransomware attack.
- Mobile Anesthesiologists, headquartered in Chicago, IL, notified an unknown number of patients that their PHI was exposed after accidentally making it available on public website.
- Preferred Home Care of New York notified 92,000 patients that their PHI was exposed after ransomware attack.
- New London Hospital of New Hampshire notified 34,878 patients that their PHI was exposed after ransomware attack.
- Premier Diagnostics of Lehi, Utah notified 52,000 patients that their PHI was exposed after it was accidentally made available on a public website
Every Morning Sales Professionals Reflect And Recharge Themselves With Ikigai.
"Lose an hour in the morning, and you will spend all day looking for it."
Richard Whately
We all know that in order to maintain peak performance, achieve remarkable success, and to lead a positive sales lifestyle then we must recharge ourselves regularly.
There is a great saying:
“You charge your phone every day, why don’t you do that to yourself?”
Our mind, body and energy function just like smart phones. We need to recharge ourselves from time-to-time to prevent burnout but also to maintain healthy work performance.
How you start your morning dictates how you feel, act and decide the rest of your day.
What does your morning routine look like?
Having a morning routine is mission critical to your sales success but deciding how you spend the first hour of your day is what sets the tone.
“Let the first hour set the theme of success and positive action that is certain to echo through your entire day. Today will never happen again.”
OG Mandino
THE FIRST MORNING HOUR
As humans, we're wired to seek out meaning and purpose in our lives.
Today’s selling environment is turbulent, full of turmoil and just a bit of uncertainty. It's much more challenging and complex than ever before.
All this said...
Are you recharging your mind daily?
Are you self-reflecting daily?
“The soul usually knows what to do to heal itself. The challenge is to silence the mind.”
Caroline Myss
The truth is that many in sales are so busy trying to move forward with their lives that many rarely take a moment to slow down and be at one with their thoughts.
In my opinion, self-reflection and recharging are some of the best ways that you can shift your mindset, increase positivity in your life, and discover a greater connection to yourself.
I am huge believer in morning rhythms and routines.
It's not where you finish your sales day, but how you start your sales day.
Capture the first hour of every morning with purpose, or the morning will capture you!
CONNECT TO YOUR PURPOSE EVERY MORNING
Serious sales professionals capture every morning with a sense of purpose.
- Have you ever stopped long enough to think about your purpose in life?
- Have you ever stopped long enough to ask yourself... why am I in sales?
“There is no greater journey than the one that you must take to discover all of the mysteries that lie within you.”
Michelle Sandlin
DISCOVER YOUR IKIGAI
According to Japanese culture, everyone has Ikigai. It's the value that one finds in their life or the things which make someone feel their life is valuable.
In Japan, millions of people have Ikigai, a reason to jump out of bed each morning.
Ikigai, it’s often translated as “a reason to wake up” or a direction of life that makes it worthwhile. Finding your Ikigai is a continual process of self-discovery.
Ikigai is seen as the convergence of four primary elements:
- What you love (your passion)
- What the world needs (your purpose)
- What you are good at (your vocation)
- What you can get paid for (your profession)
Imagine for a moment... every morning you spend the first hour in solitude with pen and paper in hand, answering the four primary elements of Ikigai.
Don’t force yourself to come up with answers all in one sitting. It's called a morning routine for a reason.
Every morning take notes as ideas and insights come to you. This is the time to be radically honest with yourself. Don’t be afraid to jot down whatever comes into your mind.
"What comes into your mind, comes out in your life"
Craig Groeschel
Discovering your own Ikigai is said to bring fulfillment, happiness, and make you live healthier and longer.
IKIGAI, LET THIS BE YOUR MORNING GUIDE
Start viewing your morning Ikigai as your morning compass. Align your actions with the “thing that lights your fire” helps you to navigate the sales ups-and-downs.
I encourage you to recharge, reflect and rely on your morning routine. Integrate Ikigai to steer you in the right direction.
Here are a few more morning routine questions to reflect upon...
- What do I want?
- What is the meaning of my work?
- What is my sales purpose?
SALES PROFESSIONALS CREATE ROUTINES
Truly successful professionals are achievers, and their routines are their roadmap.
"We are what we repeatedly do. Excellence, then, is not an act, but a habit."
Aristotle
A morning routine... it is about allowing yourself to begin your day with confidence, peace, and a positive attitude.
In order to live with a sense of sales purpose, intentionally capture the morning. Connect to your core values, your personal mission, and to the quiet voice inside of you.
Try reconnecting with what matters most each morning.
“How you spend your morning can often tell you what kind of day you are going to have.”
Lemony Snicket
I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.
Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.
In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.
I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.
The Week in Copiers Fifteen Years Ago
The Week in Copiers Fifteen Years Ago
The Last Week of March 2006
Fifteen years ago I was forty-nine years old. I started the Print4Pay Hotel forum back in 2000 via an MSN communities page. Back there there was just a handful of us that chatted back and forth about copier, speeds, feeds and the industry. When ever anyone asks me about the Print4Pay Hotel I tell them that our members are the best of the best of our industry because they have a passion for what they do and a thirst for knowledge. That knowledge allows us to win more, sell more and keep us sharp.
Enjoy These Awesome Threads from Fifteen Long Years Ago
New Product Naming Scheme for Ricoh
Art Post (Guest) ·
Here are the New Product Naming Scheme on the Ricoh products. I thought that this would be helpful for all the sales reps to have. SP = Singe-Function Printer (comes from Printer Group) MP = Multi-Function Copier First two digits = Speed for MP line only C = Color SF = Scan & Fax (we are now assuming print) For example, SPC 210SF, even though it is a platen based system, it comes from the Printer Group (SP), is color enabled (C), not sure where the 210 comes from?, and is scan/fax enabled (SF
Topic
Canon's New MF7280 Boasts Big Office
Art Post (Guest) ·
needed. The imageCLASS MF7280 provides a perfect workgroup solution with 11"x17" paper support, copy and fax capabilities, and network functionality for printing, universal sending and PC faxing. "The new imageCLASS MF7280 copier offers significant productivity advantages to general office and small business users who want greater network performance from their multifunction device," said Tod Pike, senior vice president, Imaging Systems Group, Canon U.S.A. "To better meet the growing business needs
Topic
The New Océ TDS320 Print, Copy and Scan System—High Functionality in an Affordable So
Art Post (Guest) ·
details, sharp lines and text, smooth curves and high-level grayscales. Coupled with the Océ Green Button approach, walk-up users can make scans or copies that are right the first time. Time-Saving Features and Fast File Processing Not only can users expect consistent image quality from the Océ TDS320, they can get it immediately. Timesaving Océ Radiant Fusing technology ensures high-quality printing begins as soon as the printer receives a print or copy job, eliminating any warm-up time. Thanks
Topic
barcodes
Darth Vader (Guest) ·
In my cold calls, I found a customer that has a small Canon copier. They have developed a Unix driver for printing barcodes to this copier. He's getting ready to replace his bigger Toshiba because it won't print the barcodes. He said he might consider a Ricoh if he didn't have to re-write his driver program. We don't do Unix. Any suggestions?
Reply
Re: Job gets reset when it gets to the printer.
copier_doc (Guest) ·
Unrelated to this sort of..... If your customer sends a print job and asks for multiple sets, but only gets one. Happens because auto continue is set to Immediate and the paper size is incorrect. By default the Ricoh will only produce one set if the paper size is incorrect; even if you manually tell it what paper size to use. Auto continue stops the machine to ask what to do, but has a time out so if one job is incorrect all the jobs don't build up behind it. Therefore is it's set incorrectly
Reply
Re: Problem with WinPrint
JasonR ·
Well, I've seen this error a few times. v-tec is right thtat the windows firewall on the plotbase server *can* cause this, but in the 3 instances I've seen it, that hasn't been the problem. The good news is, you can still print with this error, it is just annoying. I actually called Ricoh about this problem and they were total idiots about it. They told me they knew exactly what my problem was and would fax me the fix, I got the fax which showed what ports to disable on the firewall. Problem
Topic
Pantone color Matching
Art Post (Guest) ·
These documents were sent to me from a Ricoh DSM, thougt I would share them with everyone. Well I have spent some time putting this together and actually delivered it to one dealer so far at a sales meeting. Enclosed is a powerpoint to help with a talk track and also a "How to" for Quark Xpress. I also used some screen shots from Quark to illustrate the use of PANTONE matching. We do have to be cautious with this message, as we are still printing to a B2C engine ... but I think the greatest
Topic
Document Communication Systems Suits Growing
Art Post (Guest) ·
standard flash memory, the -4470 also offers face-down printing, which ensures documents print in the proper order, and serial broadcasting to 154 locations for rapid release of information via fax, the company said. Some 59 rapid dial keys and 99 department codes are available.
Topic
Software Improved IPDS to Windows Printing
Art Post (Guest) ·
Software Improved IPDS to Windows Printing IDAHO FALLS, ID--March 14, 2006--Brooks Internet Software Inc. has released ExcelliPrint 3.0, which includes enhancements to improve IPDS-to-Windows printing. ExcelliPrint is an IPDS print server for Windows 2000, XP, and Server 2003 platforms. The company claims that ExcelliPrint lowers IPDS printing costs by using common Windows-based printers. In version 3.0, output destinations (printers or folders) can be purchased, whereas in 2.0 only two output
Topic
New Seri VDP System from Ricoh
Art Post (Guest) ·
Word from the street that this product is set to launch the second week of April 2006!!Does anyone have additional info on this product!Art Post
Topic
Sales position in NE Ohio
Looking for an experienced Sales professional interested in high commissions, benefits and being a part of an established and growing RFG Dealer in NE Ohio / Youngstown Area. Call Bill at 330-549-5800 or e-mail at whancher@pbsimaging.com.
Reply
Re: Pantone color Matching
Shaja ·
work with Publisher (unfortunately). It will not color text in Office 97. A 16-bit (or higher) color display is recommended, and colors are displayed on the monitor in sRGB. Easy installation, although their help files note a small quibble with Office XP. I've had it for about three months and find it relatively useful. If you have a client in marketing who is persnickety about their Pantone colors, they will love it. But, as Docusulant cautions, what you see in print depends on the quality of
Topic
Scanning Solution Suits Small Workgroups
Art Post (Guest) ·
Scanning Solution Suits Small Workgroups LAKE SUCCESS , N.Y. -- March 17, 2006 -- Canon U.S.A. Inc. has unveiled a digital scanning solution for workgroup document imaging and general office applications. Model DR-1210C handles distributed imaging and general office workloads. It is a desktop scanning solution for most small workgroups and home offices, according to the manufacturer. Capabilities include: Store and retrieve documents using keyword-searchable PDF creation Distribute information
Topic
Document Management Software Facilitates Sharing Across Locations
Art Post (Guest) ·
. As open-architecture middleware, KYOcapture integrates with document management systems as a portal through which documents travel. It enables businesses to realize efficiencies in document workflow, the company claims, as well as cost savings. Version 4.5 features basic image management, encryption, PDF conversion, watermarking, workflow tracking and various route components. It is compatible with the following Kyocera Mita MFPs: KM-2630, KM-3035, KM- 4035, KM-5035, KM-6030, and KM-8030
Topic
docHarbor Features Further 'Paperless Office'
Art Post (Guest) ·
docHarbor Features Further 'Paperless Office' Concept "The benefit,” says Corey Meitchik, Senior Vice President of Worldwide Sales and Marketing, “is purely a matter of speed and efficiency for the user, and cost efficiencies for the business.” SAN DIEGO, CA - docHarbor, a division of Anacomp, has recently introduced two new features to its Scan-to-Web service, taking the concept of the “paperless office” to a whole new level. Display and Manage Scanned Documents The docHarbor Online Scan-to
Reply
Re: 2051 duplex copy from bypass?
as far as not Ricoh not wanting heavy stock going through the duplexer, I got a phone call for a customer stating that the duplexer jammed for her every 10th copy. I went out to see it and she had 90lb. index in drawer 1. I told her it would even run one of those through the duplexer and she proceed to show me it would. Sure enough it ran 9 though and jammed on the 10th. I would not have believed it unless I saw it. It was a 1035. I asked he not to run in that way any more. JG
Reply
Re: Any comparison of Ricoh 240-480 vs Xerox 6204
Ray M ·
quote: There was a Print from Memory button on the unit but he did not know what it was for. I believe this is like reprinting something from Plotbase...the only difference is that you can only do it with the last job and not other past prints...I am not 100% positive on this however
Reply
Re: 240W Paper Shredding Problem
Ray M ·
quote: also, ONCE across with the blade when you put a new roll of paper in, or you end up with shreddies in the paper path. Whatever sied the balde ends up on, LEAVE IT THERE Bandit is right on this. I was getting misfeeds like crazy at a demo. So on a 2 roll machine, I changed the 36" to a 24" roll and it ran through. Sure enough, the "dental floss" sized piece of paper came out on top of the print. Also, if you are getting misfeeds. Look for loose wires in the roll engine. We transport our
Reply
Re: RICOH/SAVIN 3515 fax forward ?
5050 (Guest) ·
Does any one know how to change the e-mail address in SCAN ROUTER PRO that faxes are being forwarded to? 5050
Reply
Re: 480W and "Hatch"?
Ray M ·
It sounds like the pen settings is the first culprit...I have the techs work with them, but when there was some issues with the print quality, having them adjust the pen weights fixed the problem. This was on a 470w though. Keep us updated
Reply
Re: Katana, Katana MP135/135 PPM from Ricoh
copier_doc (Guest) ·
There will be Plockmatic booklet maker for some regions.
Reply
Re: Ricoh Aficio 240w - cheap toner cartriges - where?
Ray M ·
Your best bet is to get them directly from Ricoh.
Reply
Re: Seeking color scanner that also has user and account code capability.
I'd recommend the Savin C2824 if the investment isn't too much. There are also the Savin new color mfp that is a collaboration with Brother ( a Savin CLP831 engine and a brother feeder) but I'm not sure about account codes, this is more for the SOHO environment and has a high cost of operation. Otherwise, they would need one of the ISO scan units and a CLP17 or CLP26DN, this will limit color copying capability with respect to finishing and duplexing.
Topic
DocuShare CPX and DocuShare 5.0,
Art Post (Guest) ·
PALO ALTO, Calif. —March 20, 2006—Xerox Corp. has unveiled DocuShare CPX and DocuShare 5.0, two enterprise content management software products built on a single technology platform. Businesses can use one or both applications for such content and document management needs as financial record-keeping or disclosure-related government regulations. Targeted at large enterprises and public sector organizations, DocuShare CPX permits content sharing, collaboration, and critical work process
Topic
Plotting accuracy on 470W
BigMac (Guest) ·
accurate while the plot is not...go figure. If the same image is rotated 90 degrees and plotted portrait on 24 x 36 Portrait...image is just fine. We have tried many, many ideas altering both what we're doing in Terra Model as well as Plotbase. The image never changes unless we alter the DX percentage in plotbase...and it is only after we move to 100.6%...and that move makes the image on the 36" edge too long. Ricoh Tech had lots of ideas but nothing really worked. The only thing we didn't do is
Topic
Problem with WinPrint
When printing from MSWord, and selecting Properties I'm receiving the following warning: "Connection to SNMP server down. Plotter settings may be wrong. Make sure all software is running properly". Does anyone have any input/advice why this is happening and how to correct? Thanks.
The Week in Copiers Ten Years Ago
The Week in Copiers Ten Years Ago
The Last Week of March 2011
There are times when I read some of these threads from 5, 10 and 15 years ago. Often these threads will jog my memory of days gone by and in other ways these threads will bring back memories of things that I did to remain successful in this industry for forty-one years. We all seem to get so caught up in our day to day activities that we sometimes forget the basics that got us to where we are today.
Enjoy These Awesome Copier Threads from Ten Year Ago This Week
DuBois school board OKs Xerox Copier
Art Post (Guest) ·
entering into a lease with Xerox for a new WC5790 digital copier/printer to replace the old copier at the high school. The first-year cost would be $10,865 and the cost for years two through five would be $13,065 annually, equating to a $4,360 savings over the current lease. http://www.theprogressnews.com/default.asp?read=26296
Topic
New Xerox Printers Speed Busy Offices
Art Post (Guest) ·
3,750 sheets. Starting at $1,099 estimated retail price, the Phaser 4600 and Phaser 4620 replace the Phaser 4510 in Xerox’s black-and-white printer portfolio. The printers are ENERGY STAR ® qualified and backed by the Xerox Total Satisfaction Guarantee. The Phaser 4600 and Phaser 4620 are available immediately worldwide through Xerox direct sales, agents, resellers and dealers, and concessionaires, by calling 1-866-480-3119 or at http://www.xerox.com/direct .
Topic
Laser Printer Makers Seeing Parts, Toner Shortages Due To Quake
Art Post (Guest) ·
makes all of Hewlett-Packard’s (HPQ) laser printer engines and toner, while Fuji Xerox makes most of Xerox’s (XRX) laser printer and copier engines. Given that new systems typically ship with toner supplies, he adds, production of copiers and printers could be affected in the second quarter, even for companies with production facilities located in China rather than Japan. “While office equipment companies keep inventories of resin at toner plants and also have inventories of end-product toner
Topic
OKI Reports Growing Momentum for Managed Print Services Offering across UK and Irelan
Art Post (Guest) ·
six distinct segments: Colour and mono printers, multifunctional devices, which combine printing, copying, scanning and faxing functionalities, as well as Serial Dot Matrix printers, faxes and specialty printers for point-of-sales and manufacturing. Established in 1990, today OKI Europe employs approximately 1,500 people in 21 production sites and sales offices and is represented in 60 countries throughout the EMEA region. •OKI Printing Solutions is the brand name of OKI Data Corporation •OKI
Topic
Toshiba Announces 2011 End-User Conferences Focusing on Mobility, Security and Manage
Art Post (Guest) ·
/electrical equipment company in the world. TABS is a leading provider of managed print and professional services (MPS and PS), and manages product planning, marketing, sales, service, support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Central and South America and the Caribbean. MPS and PS are strategic focus areas for the company, which first developed and began marketing the Encompass™ MPS
Topic
MPS Heavyweight Ricoh Commits as Platinum Sponsor for Global MPS Conference
Art Post (Guest) ·
Hamel
Director of Media and Publishing 859.846.9830 mhamel@photizogroup.com About Photizo Group Photizo Group is the market’s main source for ongoing business intelligence about the rapidly growing opportunity of managed print services (MPS). MPS involves managing hardcopy device fleets (copiers, printers, multifunction devices, and fax machines) in a unified fashion, often outsourcing this to an external vendor. Photizo Group provides the most complete body of research on the managed print
Topic
The curious case of county copiers
Art Post (Guest) ·
vendor was giving a bulk discount. Before we get to how Wyman made this proposal, it may be appropriate to examine just how Travis conjured up a buy two, get one free deal on copiers. Actually, he didn't. While the vendor is offering a lower price in light of potentially selling three copiers, it is nowhere near $14,500. It's actually about $1,000. So, where is the savings? Printer ink. That's right. One of the most expensive liquids on earth, only exceeded in cost by human insulin, LSD, Chanel No. 5
Topic
Kyocera and DMC join forces
Art Post (Guest) ·
Kyocera and DMC join forces Released 31/03/2011 Kyocera Mita signs DMC Business Machines as a strategic distribution partner Kyocera Mita has signed DMC Business Machines (DMC) as a strategic distribution partner. DMC, which specialises in offering a highly customer-focused solution to office equipment requirements, will supply Kyocera Mita's comprehensive ECOSYS range of high performance laser printers and multifunction copiers. DMC will also market Kyocera Mita's KYOprint pack all-inclusive
Topic
Bryn Mawr College accepts Ikon!
Art Post (Guest) ·
Updating of Copiers Scheduled for Week of March 28 Posted March 24, 2011 From Chief Administrative Officer Jerry Berenson: During the week of March 28, Purchasing will be working with Information Services (IS) staff and Ikon (our copier vendor) to replace all Ricoh leased copiers and multifunction machines on campus with new multifunction units. This change has many benefits. In addition to providing a substantial cost savings while offering brand new equipment, it also adds print and scan
Topic
Océ VarioStream 9210 Printer Reaches One Billion Impressions in Commercial Printing E
Art Post (Guest) ·
Océ VarioStream 9210 Printer Reaches One Billion Impressions in Commercial Printing Environment Extreme reliability keeps system running constantly to produce manuals Trumbull, CT – March 28, 2011 –– Océ, a global leader in digital document management and delivery, today announced that Midland Information Resources has printed more than 500 million linear feet on its Océ VarioStream® 9210 digital printer, the equivalent of one billion impressions. The technical manuals, educational materials
Topic
the purchase of seven copiers for a total of $54,523 was approved.
Art Post (Guest) ·
During a brief Kosciusko County Commissioners meeting this morning, the purchase of seven copiers for a total of $54,523 was approved. According to county administrator Ron Robinson, the copiers are also capable of printing, faxing and scanning. They will be purchased through Adams Remco. http://www.timesuniononline.co...&ArticleID=54037
Topic
KENNARDS HIRE saves $600,000 with a LASERFAST Managed Print Solution.
) solution which manages Kennards’ print devices and network and has vastly improved the end user experience. The LaserFast solution included installing printers more suited to the large volume of printing required in branch, ongoing maintenance and the supply of consumables, delivering significant cost savings to Kennards. “I estimate we will save $600,000 by moving to this LaserFast MPS solution” says Crawford. The LaserFast MPS solution was implemented in all Kennards’ branches across Australia in
Topic
Xerox can’t escape Carr case
Art Post (Guest) ·
by a Manhattan-based competitor called Central Business Solutions and claimed Carr had [...] Copier fraud probe widens by David Winzelberg Published: March 31, 2011 Tags: Carr Business Systems, civil lawsuits, fraud, leases, Long Island, office equipment, Ronkonkoma, Xerox Claims of forged signatures, altered lease terms and misappropriated funds have widened the investigation into an alleged fraud by a Long Island office equipment supplier owned by Xerox. After an LIBN story on a couple of
Topic
New KMA Models....
muleyman ·
we've EVER seen! Watch out y'all selling Canon, Konica Minolta, RICOH and "Copystar" in our area!
Reply
Re: Is toner rationing on the horizon?
Art Post (Guest) ·
of Xerox’s (XRX) laser printer and copier engines. Given that new systems typically ship with toner supplies, he adds, production of copiers and printers could be affected in the second quarter, even for companies with production facilities located in China rather than Japan http://blogs.forbes.com/ericsa...ke/?partner=yahootix
Topic
Océ Continues Popular Free Webinars with “Maximizing Value” Series
Art Post (Guest) ·
with audiences of commercial, in-plant, graphic arts, and other segments of the digital printing industry. The next three webinars are geared to the commercial printing/Graphic Arts market and focus on “Maximizing Value.” Using a pragmatic approach, the presenters drill down into these important business topics: · April 5 -- Selling marketing solutions vs. selling print. 2:00-3:00pm ET. · May 3 -- Pricing for value, not cost. 2:00-3:00pm ET · June 7 -- Value-added services. 2:00-3:00pm ET Moderated
Toshiba Group’s Status and Measures in Response to the 2011 Pacific Ocean Earthquake
Art Post (Guest) ·
We wish to express our deepest condolences to those who suffered through the earthquake and tsunami that hit the Tohoku Region on March 11 in Japan. Toshiba’s thoughts and efforts are focused on assisting the people and the community struck by the unprecedented disaster. 1. Organizational approach Toshiba started gathering information immediately after the earthquake and established an integrated control center headed by Mr. Sasaki, the president and CEO. The control center’s primary mission is
Topic
Feedback on Canon C2020/2030 Models
Now that the Canon C2020 & 2030 models have been out for a couple of months, I am interested in the group's impressions on these units. How are these selling? Are these expected to be strong sellers throughout 2011?
Topic
Toshiba Group's Status and Measures in Response to the 2011 Pacific Ocean Earthquake
Art Post (Guest) ·
Toshiba Group's Status and Measures in Response to the 2011 Pacific Ocean Earthquake off the Tohoku Region 23 Mar, 2011 We wish to express our deepest condolences to those who suffered through the earthquake and tsunami that hit the Tohoku Region on March 11 in Japan. Toshiba’s thoughts and efforts are focused on assisting the people and the community struck by the unprecedented disaster. 1. Organizational approach Toshiba started gathering information immediately after the earthquake and
Reply
Re: Japan Crisis
fisher ·
, Canon makes the HP laser printer engines, and Xerox's engines come from Fujitsu Xerox. Since they need toner to ship new engines, production of printers may have to ramp down in the next quarter, regardless of where the other components come from, or are assembled, the blog warned. Beyond that time frame, though, things should sort themselves out, as other sources are found, the blog indicated. And, there's inventory in the channel that could take up the slack
Topic
Sales Aids or Tools
Art consider a forum for "Sales Aids and Tools" or something like that. A place where reps can pass on helpful websites, Smart Phone Apps, or other tools they have run across. Maybe you already have something and I've just forgotten where it is. This could be a forum that all reps for all manufacturers could contribute to.
Topic
Evolution of Canon’s Name and Logo
Art Post (Guest) ·
Did you know that Canon’s first logo back in 1934 depicted Kwanon, the Buddhist Goddess of Mercy? Kwanon was actually the brand name used until they began thinking about expansion: When the Company sought to begin full-scale marketing, it needed a brand name that would be accepted by people worldwide. From this standpoint, in 1935 the name Canon was registered as the official trademark. The word Canon has a number of meanings, including scriptures, criterion and standard. The trademark was
3/22/2011 Contex Launches Wide Format Scanning Solutions for EDM/ECM markets
Art Post (Guest) ·
in scanning large format drawings, charts, maps, or other over-sized documents directly into EDM or ECM systems such as Documentum, LaserFiche, and PaperVision. Contex’s EDM/ECM large format scanning solutions include the XD and SD series, which scan up to 24- and 44-inches, respectively. These series of scanners directly interface with electronic capture software such as QuickScan Pro and Kodak Capture Pro for managing large format documents within the same workflow process as letter- or legal
Topic
Mississippi Issues Solicitation for Laser Printer Toner Cartridges
Art Post (Guest) ·
Mississippi Issues Solicitation for Laser Printer Toner Cartridges (Targeted News Service Via Acquire Media NewsEdge) By Targeted News Service WASHINGTON, March 29 -- The state of Mississippi issued the following solicitation notice: Contact Information Solicitation No: 207-11 from Office of Purchasing & Travel Randi Reid, 501 N. West St 701 Woolfolk Building, Suite A Jackson MS, 39201 United States Tel: 601-359-2017 Email: reidr@dfa.state.ms.us Solicitation Header Information Duration Dates
Topic
Cloud Printing
GIntel ·
Hey everyone, I'm interested if you are seeing demand for cloud services and/or cloud printing. I know MFP vendors are making cloud printing available, but are these features in use or being asked for. What do you think will drive/limit demand for cloud printing? What is right/wrong with the cloud printing features available today?
Topic
Outlook Positive for Office Imaging Industry in 2011
Art Post (Guest) ·
office imaging business. Forty-one percent of survey respondents expect sales to increase 5%-10% in 2011, and 30% expect growth greater than 10%. They’re primarily looking forward to end-user customers upgrading or replacing their existing equipment (36%). Participants pointed to two other positive trends: Servicing all printing devices for end-user customers and software sales attributed to document management, both of which were mentioned by 28% of respondents. Most people in the industry see
Topic
Google Cloud noe native on all HP Printers
Art Post (Guest) ·
Google announced its cloud-based printing service last year to much anticipation, but the last development version of Google Chrome required a proxy solution for printers that didn't carry native support. To update users, HP announced today that all HP ePrint-enabled devices will now support Google Cloud Print apps on a range of mobile devices. Cloud Print makes it easy to produce printed copies of word processing documents, Web sites, and articles without the need for a mobile printer. The
Reply
Re: Sales Manager Advice
JasonR ·
I don't think you could have a selling sales manager who also (actually) manages 6 people. Selling sales mangers are great in areas that need someone in charge but the number of reps do not justify a manager (usually 2-3 reps). If you want someone to hire, train and actually manage people, don't give them a quota for individual sales. If you want someone to answer a few questions and turn in the month end paperwork without really "managing" anything, go with a selling sales manager.
Member
LaserFast_Brett
Reply
Re: Epson Stylus 7700 & 9700 experience
Art Post (Guest) ·
I've sold four of the 7700's at close to msrp or above, problem is I only make $30 commission when selling this box at MSRP, go figure!! We've had a problem and still have a problem with one in the field printing film (mylar) from a third party supplier. Epson states it will do 4mil film, the customer is running 5 mil and each print is off from the first one, meaning they don't line up when they should. Beleive or not, if you let the fild sit for a day all of the images match in size, it's
Topic
MPC 2000 upgrades
Deanw ·
We are reaching a point where a lot of leases on the Savin C2020 (Ricoh MPC2000) are ready to be upgraded. The C9120 (Ricoh MPC2051) isn’t is heavy duty but it seems cost prohibitive to move customers all the way up to the 30ppm model. I’m curious to see what everyone else intends to do in the segment. Thanks!
Topic
Situation of our production sites following the Great East Japan Earthquake and Tsuna
Art Post (Guest) ·
production line in question, we estimate delays of anywhere from one week to two months before the line is available again. We continue to accelerate recovery at our facilities, while looking into the feasibility of alternative sites for partial production. Ricoh Printing Systems, Ltd. (Hitachinaka, Ibaraki) In this region, basic services infrastructure has largely recovered, but transportation is still not one hundred percent, and so only some employees are actually able to get to work. At
Topic
Document companies thrive by joining forces
Art Post (Guest) ·
branches manage documents more efficiently. "We will be able to scan documents and then have them directly indexed to our electronic archival system," says Wilson, a ProSource customer for several years. "A branch office can scan something on paper, and it will go to our central archival system (through docuVision's software)." Russert, whose father David Russert was a founder of Cincinnati Copiers, declined to reveal revenue figures, but he says ProSource maintained steady sales even during the
Reply
Re: Cloud Printing
Printfun ·
We haven't been asked for it yet, but boy you sure can see it coming. Even in our own office, we are increasingly using iPads and other mobile devices that lend themselves to cloud type usage. Also, cloud computing is making certain services more affordable to to smaller companies who can't afford their own IT personnel. They will eventually, and naturally, look to cloud solutions for their print needs as well. Here is a fresh story driving home this point. I suggest reading the comments after
Re: Epson Stylus 7700 & 9700 experience
fisher ·
I wouldn't stock it. We have one but have not been able to sell it. I'm thinking we will have it for a long long time, end up using it ourselves or end up selling it at or below cost.
Reply
Re: Epson Stylus 7700 & 9700 experience
uofavb9 ·
sold 4 of these to current customers at full retail and have yet to have a service call on any of them. First one I sold 10 months ago and customer runs about 150 prints per month on it. We are getting the consumables as well at full retail plus free S&H to customer. I would stay away from the 7700 as I have heard the lower end is not as solid, but the 9700 I would reccomend to anyone and it's easy to justify TCO if this is competing against an HP.
Reply
Re: Situation of our production sites following the Great East Japan Earthquake and Tsuna
Art Post (Guest) ·
We are continuing to get updates from Ricoh Company, Ltd. (RCL) on the impact of the earthquake and tsunami in Japan, and expect that it will continue to take time to assess. I did want to share some additional updates and also help address questions and concerns employees have been receiving from our customers. I am including a link to a communication to all Ricoh Group employees and encourage you to read the latest update from Mr. Kondo, RCL's President and CEO. Much to our profound sorrow
Reply
Re: Epson Stylus 7700 & 9700 experience
copyme ·
Hi, I assume you meant the film, and if they sit for a day they all match up. I was going to saw maybe the succeeding prints are hotter than the previous print and they shrink after they cool down - but these do not use a heat process. Unless the print head gets hot enough to expand the mylar a little bit?
Reply
Re: As Japan Shutdowns Drag on, Auto Crisis Worsens
Art Post (Guest) ·
for those who think the copier industry will not be affected a whole, I'm thinking you've been hiding under a rock think it can't and won't happen to us. Even though many systems are assembled in China, most of your basic parts still come from Japan. Think again, I'm raising prices starting tomorrow, cause there may come a time when I can't get a system in a timely manner.
Reply
Re: Tohuko is NOT in Evacuation Zone.. new clarification
Yuto ·
Hi Art, Nuclear Power Plant is actually far south from your map. The correct distance to Tohoku Ricoh is 74.5km (46 miles), so it is out of evacuation zone.
Reply
Re: Is toner rationing on the horizon?
For the Americas, Toshiba manufactures its toner in North Dakota.
Topic
Man indicted for photocopier pyramid scheme
Art Post (Guest) ·
EAST ST. LOUIS • An Okawville man has been indicted in federal court in East St. Louis for allegedly running a pyramid scheme involving photocopiers. The indictment accuses Kevin E. Welch of bilking schools, churches, community organizations and other businesses from 2001 to 2009 by signing them up for multiple leases on copiers that they no longer owned. Welch would replace the organization's copier and tell them that their old lease had been voided and replaced by a new lease, the indictment
Topic
As Japan Shutdowns Drag on, Auto Crisis Worsens
Art Post (Guest) ·
of parts, it caused the partial closing of a New York factory that supplies engines for those trucks. (AP Photo/The Shreveport Times, file) NO SALES, NO MAGS, MANDATORY CREDIT: SHREVEPORTTIMES.COM In the weeks ahead, car buyers will have difficulty finding the model they want in certain colors, thousands of auto plant workers will likely be told to stay home, and companies such as Toyota, Honda and others will lose billions of dollars in revenue. More than two weeks since the natural disaster
Topic
Copy machine expert. For Maria Eitel, now president of the
Art Post (Guest) ·
By Lauren D. Russell Copy machine expert. For Maria Eitel, now president of the Nike Foundation, this was her ticket up. It was during her first job. Looking to stand apart from her post-grad entry-level peers, Maria chose the copier. Why? Everyone used the copy machine—from assistants to C-level execs. She calculated that she could easily become the best at the copier. As the go-to girl, she would gain entrée to everyone in her company. So she studied. Became familiar with the intricacies and
-=Good Selling=-
The Week in Copiers Five Years Ago
The Week in Copiers Five Years Ago
Last Week of March 2016
The month of March has not been good for me. In fact it seems to be a replay of March 2020 when the pandemic started. With two days left in the month a goose egg could me my tale for the month. WTF I've got two days left and I won't quit, I end with the goose egg at least I'll be building a solid funnel for the upcoming months.
Enjoy These Awesome Threads from Five Years Ago This Week
Print4Pay Hotel Road Show Visits East Texas Copy Systems
Art Post ·
job is still selling copiers to SMB accounts. I'm up against the same day to day issues that they have from pricing, cold calling, finding pain, setting appointments, researching and closing the order. When I arrived at East Texas Copy, I was immediately impressed with the size of the location and the awesome demo room! Everything is bigger and better in Texas right? East Texas Copy Systems is a reseller and service provider for Canon, Kyocera, Lexmark and Samsung. Dang, I only have one brand
Blog Post
3 Ways Copier Sales Reps Can Use LinkedIn To Solve Sales Math Problems
I know what you are thinking, "What does math problems and sales have to do with each other?" How many times have you all heard the "Sales is a numbers game" cliche? By incorporating simple sales math, copier sales reps can integrate LinkedIn to invigorate their sales funnels. No need for a calculator to help solve my social business development math problems. Allow me to ask a serious question to help set the stage. This may open up a "can of worms" with a vast majority of dealerships and
Topic
Kyocera New A4 line 406ci Series
, all on their Kyocera TASKalfa 406ci series device. The TASKalfa 406ci series is the latest TASKalfa MFP series with the Tiered Color System capability, putting customers in control of color costs by paying for the actual color used. As is true with many Kyocera TASKalfa MFPs, the TASKalfa 406ci series delivers an industry-leading preventive maintenance schedule of 300,000 pages for the TASKalfa 406ci and 200,000 pages for the TASKalfa 356ci and TASKalfa 306ci. Kyocera’s long-life technology is
Topic
Toshiba's UCedge Wins 2016 UC Product of the Year Award
Art Post ·
annual sales surpassing 6.6 trillion yen ( US$55 billion ). To find out more about Toshiba, visit www.toshiba.co.jp/index.htm . For additional information, or to purchase Toshiba telecommunication products, visit http://www.telecom.toshiba.com for an Authorized Toshiba Dealer. To subscribe to the Toshiba Telecom Blog, visit http://blog.telecom.toshiba.com/ . Follow us on Facebook (ToshibaPhoneSystems), Twitter (toshibaphonesys) and LinkedIn (Toshiba-telecommunication-systems-division). © 2016
Topic
Arisant, LLC Collaborates With Canon Information And Imaging Solutions, Inc.
Art Post ·
harness the power of Canon's in-depth knowledge of information flow and world-class imaging technology. Utilizing Canon's vast collection of imaging technology and development tools along with select third-party enterprise applications, Canon Information and Imaging Solutions delivers compelling market-driven solutions in the area of business process automation, procure-to-pay order-to-cash automation, records management, and print management. Additional information about the company, its
Topic
Canon Solutions America Sponsors the 2016 PAC-12 Environmental Health and Safety Director's Conference
Art Post ·
format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Océ brands, Canon Solutions America helps companies of all sizes improve sustainability, increase efficiency, and control costs through high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service
Topic
Canon Solutions America Launches Free Mobile App
Art Post ·
traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S. For more information on Canon Solutions America, please visit csa.canon.com . Canon is a registered trademark of Canon Inc. in the United States and elsewhere. Océ is a registered trademark of Océ-Technologies B.V. in the United States and elsewhere. All other referenced product
Reply
Re: Canon Has Agreed To Purchase Toshiba’s Medical Unit After Toshiba Scandal
Czech ·
There's big money in medical. Do you think Canon will try to go after Toshiba Business Solutions?
Reply
Re: Need help Up against Kyocera & Sharp
Art Post ·
Kyo guy, thanx for the follow up. it's now down to me and Xerox/. Keeping my fingers crossed
Topic
Foxconn, Sharp Reportedly Set To Sign Takeover Deal March 31
Art Post ·
Taiwan’s Hon Hai Precision Industry, aka Foxconn Technology Group, and Japan’s Sharp plan to sign an agreement Thursday giving the former company a controlling stake in the latter through its purchase of newly issued equity for an estimated 389 billion yen ($3.44 billion), the Nikkei Asian Review reported Saturday, citing people familiar with the negotiations. The world’s largest electronics contract manufacturer and the beleaguered maker of consumer electronics products were on track to
Topic
Is Office Printing Increasing or Declining? Answer: YES
Art Post ·
Is Office Printing Increasing or Declining? Answer: YES Posted on March 23, 2016 by Print Audit By West McDonald, Vice President of Business Development, Print Audit Owner, FocusMPS If you are in the office equipment industry one of the things you rely on is people printing. As your primary revenue source relies on the equipment and supplies that allow people to print you need to ask a very important question: Are people printing more or less than they used to? read the rest here
Topic
Canon U.S.A. Honored as a 2016 Energy Star® Partner of the Year
Art Post ·
MELVILLE, N.Y. , March 28, 2016 /PRNewswire/ --Canon U.S.A. , Inc., a leader in digital imaging solutions, is proud to announce that it has received the 2016 ENERGY STAR "Partner of the Year - Product Brand Owner Award" from the United States Environmental Protection Agency (EPA) for its contribution to reducing greenhouse gas emissions by manufacturing energy-efficient products. Canon's accomplishments relating to ENERGY STAR will be celebrated at a special event held in Washington D.C. on
Topic
Print4Pay Hotel Receives 2015 Constant Contact All Star Award
Art Post ·
Print4Pay Hotel Receives 2015 Constant Contact All Star Award Recognized for achievements using online marketing tools to drive success HIGHLANDS, NJ — 3/29/2016 – Print4Pay Hotel, a leading provider of web based information and collaboration for the Imaging Industry, has been named a 2015 All Star Award winner by Constant Contact ® , Inc. , the trusted marketing advisor to hundreds of thousands of small organizations worldwide. The annual award recognizes the most successful 10% of Constant
Blog Post
Print4Pay Hotel Receives 2015 Constant Contact All Star Award
Art Post ·
Print4Pay Hotel Receives 2015 Constant Contact All Star Award Recognized for achievements using online marketing tools to drive success HIGHLANDS, NJ — 3/29/2016 – Print4Pay Hotel, a leading provider of web based information and collaboration for the Imaging Industry, has been named a 2015 All Star Award winner by Constant Contact ® , Inc. , the trusted marketing advisor to hundreds of thousands of small organizations worldwide. The annual award recognizes the most successful 10% of Constant
Topic
Sharp Shares Dip After Report of Wider Losses in Fiscal 2015
Art Post ·
Sharp Corp. shares fell after the Nikkei reported that the electronics manufacturer may post a wider loss for the current fiscal year than analysts had anticipated. Sharp is in the final stages of negotiations with Foxconn Technology Group, which is seeking to acquire the maker of Aquos televisions after years of wrangling. Foxconn has held off on signing a final deal for more than a month as it looks more closely at Sharp’s finances, especially its performance in the current quarter. read
Topic
Epson Now Shipping Complete SureColor S-Series Line of 64-inch Production Solvent Printers
Art Post ·
fine art reproduction markets. The SC-S80600 joins the complete line of SureColor S-Series printers, including the SC-S40600 and SC-S60600 , and is now available for purchase through authorized Epson Professional Imaging S-Series resellers . "The SureColor S80600, our flagship signage printer, delivers on all the features our customers consider important when seeking a quality, production-grade solvent printing machine," said Matt McCausland , product manager, Professional Imaging, Epson America
Topic
CharTec training hosted by GreatAmerica
Art Post ·
Lowery, President, Applied Imaging has had exposure to CharTec training and was impressed. “Alex has a great process and it works. We have not found anyone else who helps prepare our salespeople to get Managed IT Services deals closed.” “Several partners who implemented strategies from Sales Simplicity Seminars are seeing instant results,” said Lindsay Dick, Director of Sales for Collabrance, LLC. “They’ve improved their close ratio by overcoming objections they couldn’t in the past, and closing
Topic
Foxconn and Sharp Done Deal
Jason H ·
According to Slawetsky it's a done deal as of overnight. Anyone guessing how long until the copier division is sold off. Samsung would probably pay cash for it this morning I would think. I am eager to hear what they tell the dealers today.
Comment
Re: Five Tips for Better Scanning of Documents with Your Copier
andrewjones posted: That’s a good looking MFP. Great post… All the best, Andrew Jones Marketing Coordinator Muratec America, Inc. 469-429-3320 ajones@muratec.com www.muratec.com Shameless plug.
Reply
Re: Foxconn, Sharp Reportedly Set To Sign Takeover Deal March 31
Art Post ·
with the original deal for $4.3 billion US dollars. Sharp USA reported that 45 million was to go to the North American market for building the business imaging division. In a document from Sharp the 45 million. Since the buy number is now 1/5th less. I would expect that number to now drop to 36 million or so.
Reply
Re: Foxconn, Sharp Reportedly Set To Sign Takeover Deal March 31
I would be surprised if any such discretionary spending can survive unless Fox Con desides to dump a bunch of money into making this acquisition pay off. Remember that Sharp has already cut to the bone and some things probably cannot be cut any further.
Reply
Re: Kyocera New A4 line 406ci Series
For the series: 306ci 32ppm color $4,552.00 higher cost to operate. 356ci 37ppm color $6,757.00 low tco 406 42 ppm color $7,505.00 lower tco. Both the 356ci and 406ci have dual scan doc feeder options. Fully Hypas capable, standard wifi mobile print and scan. Full functionality of A3 units with a nice print 5 bin mailbox option that doesn't need a finisher.
Comment
Re: Five Tips for Better Scanning of Documents with Your Copier
Even though we try to educate it seems we still get calls on lines on scans/copies. I know it's fundamental but when you train on a new unit always show them how to clean the scan glass/slit glass and how to troubleshoot the lines.
Mimaki marks FESPA Digital 2016 as its “Best ever FESPA”
Art Post ·
Newly launched UJV55-320 printer generates strong show sales Amsterdam, March 29, 2016 Mimaki looks back at a successful FESPA. In the first two days of the show, the company reports sales of 30 of its 3.2m wide UJV55-320 printers, launched at the show. In addition, a 180m2/h TS500P-3200 sublimation transfer printer was sold within the first 15 minutes of the show doors opening. Mike Horsten, General Manager Marketing EMEA at Mimaki Europe comments, “We knew the new UJV55-320 press had a lot
Reply
Re: Demonstrating Mobile Print
fisher ·
Careful......printing to ricoh devices from mobile........sucks. Its a real weakness. If a customer asks I will set it up or demonstrate but its not something I would draw attention to until Ricoh gets its act together. Air print may work or it may not work.....some machines do but most don't. Ricoh Print Scan app SUCKS .....yes all caps and bold sort of SUCKS . Ricoh Smart Device Connector app doesn't seem to work at all (been playing with that one this morning with no success). Your best
Reply
Re: Demonstrating Mobile Print
Jason H ·
I wouldn't bother showing Ricoh's Mobile Print App. It is terrible. Fisher is right, download one of the other ones to use. I also have found that very few of my customers actually use the mobile print app after I show them how to use it.
Reply
Re: Foxconn and Sharp Done Deal
Art Post ·
Business Solutions Company (Business Solutions business) With regard to Business Solutions Company, we are currently strengthening the solution business with MFP (digital multi-functional printer) products and display products as a core for global expansion of the solution business through utilizing our existing products and customer base, as well as effective expansion in investment. Also, as the MFP business is expected to face a maturing market due to a change in business environment, with a
Reply
Re: Demonstrating Mobile Print
Art, did the printer you printed to have PostScript? I tried it to a Savin C2525 that does not have PostScript and there is no generic PCL driver...also, there are no color drivers. Am I missing something? I thought I had missed something when I found I could connect to my server and the printers shared from there...however, it doesn't recognize the drivers. This free app doesn't compare to Presto I'm afraid. I still say you get what you pay for.
Reply
Re: Demonstrating Mobile Print
Art Post ·
no, I connected to my ricoh MP C2003SP and it does not have PS. However the color picture did come out as black, I did not have the time to see if I selected something wrong or maybe it only prints black? I need to check
Reply
Re: Demonstrating Mobile Print
Hey, you're right. I was able to successfully print to the Savin MPC2003 also. However, even though I selected Color it printed in BW. I have to say it is a good app for free and I'll keep it in my tool bag.
-=Good Selling=-
Demand for DocuWare Cloud Solutions in the Year of Lockdown
Demand for DocuWare Cloud Solutions in the Year of Lockdown
Businesses invest in technologies to support a remote workforce
New Windsor NY, March 18, 2021 – DocuWare, provider of cloud solutions for document management and workflow automation, saw a significant increase in demand for their cloud solutions through the first full year of pandemic-driven lockdowns as companies invested in technology to support the almost immediate shift to remote working.
Over the past 12 months, businesses around the globe have had to transform faster than they could have ever anticipated. In 2020, DocuWare saw a global increase in cloud customers of almost 40%, pushing their total number of active cloud customers past 4,000.
Businesses require new tools to enable their employees to operate as normal and from anywhere. DocuWare has seen first-hand an increase in demand for cloud-based document management solutions and automation technologies. For example, there has been increased interest in automating invoice processing tasks and better cybersecurity that still enables employees to import, share, approve, collaborate and store business documents.
“During the lockdown, our office was closed and we fell behind. I wanted my people to be able to seamlessly and smoothly work from home. I wanted to have a cloud-type of system where we could really go paperless.”
Joe Johnson, Owner, Rebel Refrigeration
The surging global demand for DocuWare Cloud across all regions demonstrates that remote working, process automation, document management and digital transformation is here to stay. For example, since the 2020 lockdown, France has led the way in DocuWare cloud customers with growth numbers of +50%, Spain and the DACH countries (Austria, Germany and Switzerland) follow closely with growths of 49%, the UK growth is 32% while the Americas region exhibits growth of 28%.
“The pandemic has had an unprecedented effect on businesses.” Dr. Michael Berger, President of DocuWare commented. “We are so pleased to have been able to support new and existing customers throughout this uncertainty. Our anytime, anywhere, any-device model, means teams can collaborate in real-time no matter their location. With remote working being the new normal, cloud technology ensures that businesses can continue with minimal disruption.”
With many countries still in some form of lockdown, remote working is likely to continue for most industries for the foreseeable future. Cloud solutions for document management will help almost any modern company keep employees happy and productive in 2021 and beyond. DocuWare customers have demonstrated that some of their team’s best work can happen beyond the traditional office.
To learn more about DocuWare’s solutions, please visit DocuWare.com
COVID19 Remote Working Day Two Hundred and Fifty-Three of Selling
My day started kinda slow with our weekly virtual sales meeting with the team. After that it was time to make the rounds with calls and emails to move some opportunities closer to the finish line.
In the end I was able to get one opportunity closer to the ordering process and the rest of the calls and emails seems to have fallen on deaf ears today. Yes with five selling days left the thought of pulling a zero is weighing on me.
My afternoon was supposed to be dedicated to calls and emails however that plan quickly evaporated with an influx of emails that I received. At the end of the day I was able to create two additional opportunities and scheduled three appointments. My outbound calls was about just about 20 along with 18 emails which were all about prospecting and follows ups with existing opportunities. Not what I wanted but I also understand that I'm in the client service business. Addressing clients needs and wants in a timely fashion will make you the rock star when it comes time to receiving referrals.
There were a couple of highlights from today....and one was with an existing client that wanted to add almost $5K of options to his current Ricoh A3 device. After quoting the options more than a week ago I thought enough time had passed for the client to digest the data I sent. I was expecting to leave a voice mail and was taken back a bit when my client answered the phone. I asked if my client if they had the chance to review along with the traditional "did you have any additional questions? Let me back track a bit, those options that I quoted will allow my client to produce printed documents where a front cover and and a rear slip sheet would be needed for each printed set.
My client told me that they would like to review the current print driver to review the process of setting those print parameters with the printer driver. Once I heard that I thought that the review might not happen for days and the client may not be able to figure it out. Thus I offered to make a video of how to set the print parameters to meet their needs. My thought process was that this could shave a couple days off the process for the client. In essence I did the research for them. After a couple of takes with my capture software and getting the talk track down I was able to email the client the video. In that email with the MP4 file I also stated my timeline to get this done and offered up a small discount. Is that enough to make it happen in 5 days? I'm not sure, but I do know the effort I put in was better than not putting any effort in at all.
My second small win of the day was with a net new account. We met last week and the client had a wish that all incoming faxes could be routed to a folder in their business line of software. At the meeting I acquired the name of the software through the discovery process. I also knew from discovery that no other competitor had traveled down that road of integrating their MFP to their business line of software. If I could offer up a viable solution I could sit alone as the vendor of choice. Part of today was spent researching that software and I came up with all zero's. I reached out to "Johnny D" for some help on this one and he knew nothing about their business line of software. Thus I asked Johnny D "what would you do?". Johnny D replied with call their sales department and ask them if they can offer the integration I'm looking for. A few minutes later I made the call to the sales department and within ten minutes I found out the integration can be done for a small fee. Winner!
I took my notes and crafted my email to the client that gave then the information needed for the solution. Did it help? Not sure yet, however it was better than doing nothing and waiting for a decision. Winners make things happen and losers wait for things to happen.
The rest of my day was a blur with no orders. I still have 5 days left and tomorrow I'll be working from an auto center since my car has to go in for repairs. I'm sure it's going to be a good three hours. Oh the pain of it all.
-=Good Selling=-
The Week in Copiers Ten Years Ago
The Week in Copiers Ten Years Ago
Third Week of March 2016
What’s the difference between digitization, digitalization, and digital transformation?
Not so long ago, businesses kept records on paper. Whether handwritten in ledgers or typed into documents, business data was analog. If you wanted to gather or share information, you dealt with physical documents — papers and binders, xeroxes, and faxes.
Then computers went mainstream, and most businesses started converting all of those ink-on-paper records to digital computer files. This is called digitization: the process of converting information from analog to digital. More here
Enjoy These Awesome Copier Threads from Ten Years Ago This Week!
Nuance eCopy Moves Managed Print Services Beyond Cost Avoidance and into Automated Do
Art Post (Guest) ·
workflows from MFPs to desktop and mobile devices. Nuance’s eCopy® ShareScan® Suite 5 is the world’s best-selling document scanning and workflow solution for networked MFPs. eCopy ShareScan provides organizations with everything needed to automate their paper-to-digital workflows, letting office workers scan paper documents easily and securely using existing investments in network MFPs and scanners. The software works with MFPs from the world’s leading vendors – including Canon, HP, Konica Minolta, Océ
Topic
Ricoh 2550C same as Savin C9025: can it print labels?
copyme ·
I have a customer who wants to print labels thru the bypass. Has anyone had any issues? This is the newest model that is color and 25 per minute, weighs about 200lbs. It can handle 140lb. cardstock so I would hope labels are ok?
Topic
Konica Minolta Introduces the bizhub PRESS C70hc
Art Post (Guest) ·
typical four-color device in the marketplace. In addition, it generates less waste and emits less CO2, NO2, and SO2. Further, the toner particles are consistently sized and smaller when compared to conventional toner size particles for a smoother finish and sharper text. Konica Minolta’s custom-designed IC-601 Internal Print Controller is perfect for the bizhub PRESS C70hc. Developed in-house, it brings powerful workflow benefits within reach of more print-for-pay and commercial printing
Topic
RICOH INTRODUCES THE AFICIO SP C320DN COLOR LASER PRINTER
Art Post (Guest) ·
-in network encryption also prevents the interception of unprotected data streams. For enhanced security, businesses can equip the SP C320DN with an optional Hard Disk Drive (HDD) that comes with Ricoh’s DataOverwriteSecurity System (DOSS). This utility effectively overwrites data on the HDD after each print job. “In a current business environment that is constantly in flux, printing remains one of the fundamental functions that companies cannot operate without,” said Shun Sato, senior vice
Topic
Konica Minolta to Preview PageScope Mobile at ON DEMAND > Edit Post
Art Post (Guest) ·
and images.PageScope Mobile will enable users to utilize their business documents in a variety of creative ways and take advantage of mobility with the iPhone, iPad and iPod touch.With the launch of PageScope Mobile, Konica Minolta continues its legacy of innovation to support today's mobile professional. Now mobile professionals can: Print Emails and attachments directly to a bizhub MFP. Printing of PDF, TIFF, JPEG and XPS documents are supported. Scan paper documents at high speed from a
Topic
Sagemcom Launches Two New Ricoh Connectors for MFP Fax Server Integration
Art Post (Guest) ·
Inc. “Organizations in virtually every industry are increasingly deploying MFPs to consolidate the diverse peripherals deployed in traditional printing, copying, scanning, and faxing. Our new Sagemcom-developed connectors embellish Ricoh MFPs with feature-rich IP fax and document management functionalities common to both XMediusFAX and OpenLine, saving organizations thousands of dollars every year.” ABOUT SAGEMCOM A French, international scale, high-tech company, Sagemcom is working to
Topic
Screen and Konica Minolta announce marketing agreement on Truepress Jet520
Art Post (Guest) ·
Rolling Meadows, Ill. — Screen (USA) announced an agreement with Konica Minolta Business Solutions U.S.A., Inc. that will provide the two companies’ customers with more options in choosing high-end, production-class inkjet printing systems. Under the agreement, Konica Minolta will market the Screen Truepress Jet520 family of inkjet web presses. The partnership gives the Truepress Jet520 series access to Konica Minolta’s direct sales network while broadening Konica Minolta’s portfolio into the
Topic
Konica Minolta's bizhub PRESS C8000 Receives Highest Product Rating from BERTL
Art Post (Guest) ·
contact James Norberto at JNorberto@kmbs.konicaminolta.us. About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. Konica Minolta has been named Supplier of the Year by both the Allegra Network and the National Association of Quick Printers (NAQP), as well as received the Sales Support Award from Mail Boxes Etc., Inc. For more information, please visit www.CountOnKonicaMinolta.com and follow
Member
MGRAHAM
Topic
Copier, Printer and Plotter Maintenance Services
Art Post (Guest) ·
Copier, Printer and Plotter Maintenance Services Solicitation Number: FA5707-11-R-0012_Copier_Printer_Maintenance Notice Type: Combined Synopsis/Solicitation Synopsis: Added: Mar 17, 2011 5:23 am Solicitation FA4600-11-R-0012, Copier, Printer and Plotter Maintenance. Contractor shall provide all personnel, materials and services needed to fulfill this contract in accordance with the performance work statement. Please review the solicitation and all attachments for all details. This solicitation
Topic
Texas 95 multi-function black and white copier/printer/color scanner machines with sp
Art Post (Guest) ·
Reply
Re: How will the earth quake in Japan affect...
Art Post (Guest) ·
minimal," he said. "We are in touch with customers and will be doing what we can to support them in their own recovery efforts." All Kodak employees and their families in Japan are accounted for and safe, Veronda said. No manufacturing operations of Fuji Xerox Ltd., the joint RD and manufacturing partnership between Xerox Corp. and Japanese photo and printing company Fujifilm, were in the areas of Japan most hit by the quake, said Xerox Corp. spokesman Bill McKee. But some sales operations were
Topic
School estimates copiers are .14 cents less....
Art Post (Guest) ·
In other business, printer and copier usage was discussed. An audit outlining the cost per page for printers versus the cost per page for copiers was performed on the schools’ equipment. It was concluded that routing all the computers to a central copiers through a network will save money. The savings is an estimated 14 cents per page. http://www.wnewsj.com/main.asp...amp;ArticleID=188644
Topic
The board is scheduled to vote in April on a proposal to contract with Ricoh for prin
Art Post (Guest) ·
from $174,000 to $168,000, she said. The cost of printer toner would go down at least 40 to 50 percent from its current level of about $60,000 she said. The deal with Richo would include software that would track and allow supervisors to manage and control printing operations. Only authenticated documents would be printed, reducing waste and increasing confidentiality, she said. The most suitable device would be used for each job, which in many instances would mean printing on copiers, the less
Topic
Océ a Sponsor of Sixth Annual INTERQUEST 2011 Digital Book Printing Forum
Art Post (Guest) ·
Robinson joins peers from Frederic Printing, Hamilton Books and Webcom on the “Book Printers Progress Report Panel”. These leading book printers will present their experiences, applications and challenges with digital printing. They also explain how the latest digital print technology developments—both monochrome and color—enhance their solutions and expand their applications. “INTERQUEST seminars bring together important information through surveys and a broad range of speakers to stimulate
Topic
Canon Imagepress C7010VP with Océ Prismasync workflow
Art Post (Guest) ·
. With this launch, Canon and Océ demonstrate that they are stronger together and aim to become the global leader in the print industry. The Imagepress C7010VPS series takes colour production printing and workflow efficiency to the next level, offering customers the unique benefits of a press that combines Canon’s proven digital colour press technology with Océ Prismasync operation management. For print professionals, the merging of front end and printing press into one integrated system delivers
Reply
Re: Should you ever sell something for nothing?
muleyman ·
I am just about....37 yrs young. Started with in 1993, SR year of high school part time servicing printers. After 2yrs of serving printers, married for 1 yr to my high school sweetheart I was envious of all the "copier reps" driving nice BMW's etc...I asked if I could start selling. When I first started selling in 1995 we carried Canon/Mita. I had an uncle who sold copiers and typewriters back in the early 70's and managed a large dealership in CA until his retirement in 1990. When I went to
Reply
Re: Ricoh Stops Operations at three key plants!!
GIntel ·
quote: Originally posted by Art Post: GINTEL: Whats your take on the closing of factories, who's gonna get hit the hardest??? Ricoh, Canon, Xerox???? Hey Art, Didn't notice your question till now. I do not know for sure. I know that so much of the hardware are built in China/Taiwan/etc and that most Japan-based manufacturing facilities are nowhere near the tsunami zone, so there is no actual damage to the plants. That said, the factories, shipping operations, and corporate HQs are certainly not
Topic
Small savings coming in for park department
Art Post (Guest) ·
Crawfordsville Parks and Recreation director Roger Neal will take any amount of savings he can find. Tuesday evening the park board authorized Neal to enter into a contract for a new copier. The new contract will save the department approximately $850 per year over the next five years. Not only does the new copier cost less per month, it also increases the number of copies the department can make monthly without being charged an overage fee — the number has jumped from 12,500 to 13,000. The
Topic
sales manager comp plan
Deanw ·
Interested in discussing basic comp plan for sales manager. My rule of thumb is a non selling sales manager should recieve total comp equal to about 5% of hardware sales of the team he manages. I'd be interested in seeing how that stacks up with everyone else. Thanks for any input!
Topic
Ricoh & Japan Earthquake and Tsunami Assistance and Updates
Art Post (Guest) ·
to Ricoh's customized site to them as well. We will also post the link on ricoh-usa.com and ikon.com for our partners and customers who want to contribute to the American Red Cross. Update on manufacturing sites and FAQ I want to share additional updates from Ricoh Company, Ltd. on the status Ricoh manufacturing sites in Japan affected by the earthquake and tsunami. An update is posted on Ricoh's global web site, with information as of March 16. As outlined, as of March 16, operations have been
Topic
Managed Print Marketing Becomes Newest Foundation Member of
Art Post (Guest) ·
Marketing (MPM) provides online marketing resources and programs to help companies grow even in tough economies. Organizations use MPM tools like Bizzmail as a virtual video “sales rep” and AutoSniper to manage email marketing campaigns. Managed Print Marketing was a 2010 MPSA Leadership Award first place winner in the Best Sales and Marketing Service Provider category. Membership Is Showcase for Capabilities “Foundation membership aligns with our goal of being a global leader in managed print marketing
Topic
Canon U.S.A. Showcases Vast Lineup Of Innovative Solutions At AIIM On Demand Exhibiti
Art Post (Guest) ·
ongoing commitment to delivering best-in-class solutions across all elements of our product portfolio," said Junichi Yo****ake, senior vice president and general manager, Imaging Systems Group, Canon U.S.A. Incorporating significant advances in Canon's evolving inkjet technology, the DreamLabo 5000 inkjet printer represents the Company's inaugural entry into the production photo printing market. Utilizing Canon's FINE (Full-photolithography Inkjet Nozzle Engineering) print-head technology, the
Topic
Sales Manager Advice
Deanw ·
I currently have 6 sales territories being handled by 3 sales reps. I need to add and train reps. I want to hire a sales manager to hire, train and work with my sales team. Some people have advised me to hire a selling sales manager that works a territory and supervises the team because that way the sales manager can earn more $$ making the job more atrractive. My gut feeling is I need a manager that is 100% paid on what the team does. I'm afraid that if it's a choice between building a team or
Topic
Copier Lease for the Charleston Job Corps Center
Art Post (Guest) ·
Solicitation Number: CL032211 Notice Type: Combined Synopsis/Solicitation Synopsis: Added: Mar 22, 2011 8:08 am The Charleston Job Corps Center located at 1000 Kennawa Drive, Charleston, WV 25311, is currently seeking bids to lease a quantity of five (5) copiers. Specifications are attached. The period of performance will be two years with three (3) one year options. Bids should be submitted to Tracy Reichenbach, Buyer, via email, reichenbach.tracy@jobcorps.org, faxed to (606) 886-6048, or
Reply
Re: Vendors promised managed print services as a way to avoid shrinking printer margins,
JasonR ·
quote: Originally posted by Art Post: "It’s much cheaper buying managed print services if you cut out the middle man.” This is almost universally true. In the case of HP, it is only not true because of the price difference in HP toner and non-HP toner. We'd be hard-pressed to beat (for example) Ricoh on price selling toner we buy from Ricoh.
Reply
Re: How will the earth quake in Japan affect...
WFraser ·
I wonder what the effect will be on other manufacturers such as Sharp & Konica Minolta?
Reply
Re: C900 - DocuCopy Reinforced Papers
Karl_S ·
I've had good results in the past with Xerox Nuvera, 4095, & 4110. Also runs well on Konica-Minolta 92/950 & 1050 series. I know of a customer who ran almost a million sheets on the KM 1050, without a single jam.
Member
Western Slope Bizhub
Reply
Re: Ricoh Stops Operations at three key plants!!
Art Post (Guest) ·
GINTEL: Whats your take on the closing of factories, who's gonna get hit the hardest??? Ricoh, Canon, Xerox????
Topic
ST. MATTHEWS -approves copier
Art Post (Guest) ·
As requested by Clerk of Court Ken Hasty, agreed to purchase a $5,290 copier to replace the old one. http://www.thetandd.com/news/a...a5-001cc4c03286.html
Topic
Ricoh 3035 help, please
Art Post (Guest) ·
I know this is old however if a user has n aficio 3035, they were scnning with XP, got Vista and Windows 7 on the network now, is there something special needed to enable scan2folder again??
Topic
Ricoh SpC210Sf not feeding out of paper tray reliably
copyme ·
Does anyone know how to change the paper cassette feed tire on this machine? There is a "C" clip that comes off and I can see the end of the shaft to the left but there is not enough room to slide it off. Is there another clip or something on the feed...
Topic
Ricoh DX4542 e21-Help
As soon as I turn it on it goes to E21 code, help. e-mail: foothillcc@comcast.net
Topic
What's up with CaNON & Production in Japan
Art Post (Guest) ·
Canon has seen more plants closed than any other mfp manufacturer in Japan. How were they affected other than having 8 plants down, does any have any affitional info on them?
Topic
Newest Versions of Océ PRISMA Software
Art Post (Guest) ·
. # # # Océ and Canon: Stronger together In 2010 Océ joined the Canon Group of companies with headquarters in Tokyo, Japan, to create the global leader in the printing industry. Canon develops, manufactures and markets a growing line-up of copying machines, printers, cameras, optical and other products that meet a diverse range of customer needs. Canon employs more than 170,000 people worldwide. Global revenues in 2010 were more than $45 billion. For more information visit http://www.canon.com
Topic
Further to last week’s report on the impact of the earthquake and tsunami on Japan’s
Art Post (Guest) ·
), Tohoku Rioch (MFPs, printesr and toner), Ricoh Printing Systems (production printing products) and Gotemba Plant (MFPs and printers). Meantime, Olympus has added to the earthquake relief fund with a donation of Yen100 million ($1.2 million). Panasonic, Sony and Canon have each donated Yen300 million ($3.6 million) to various relief organisations while Nikon has donated Yen100 million ($1.2 million). Panasonic has also donated 500,000 batteries, 10,000 radios, 10,000 torchlights and 4000 Sanyo solar
Topic
LEASE OF DIGITAL COPIERS in CA
Art Post (Guest) ·
REQUEST FOR PROPOSAL Solicitation Number: CL030811 Agency/Office: Sacramento Job Corps Location: 3100 Meadowview Road Sacramento, CA 95832 Title: Lease of Digital Copiers Description: Sacramento Job Corps is requesting proposals (RFP) from qualified suppliers to establish a contract to start from July 18, 2011 through June 30, 2012 with one (1) year renewal option for the provision of digital copy machines wherein the contractor supplies the copier, training, maintenance, repairs, parts, and
Topic
Large Copier Bid in Boston, MA
Art Post (Guest) ·
City of Boston's Bids & RFPs Advertisement City of Boston ASD-PURCHASING. Invitation For Bids to provide copier – based Multi-Function Devices, FISCAL YEARS 2011 & 2012 NOTE:For information specific to this particular bid, please contact Frank Duggan, at 617-635-4326. -------------------------------------------------------------------------------- 3/21/11 - 4/8/11 Bids The City of Boston, (the City), acting by its Purchasing Agent invites Bids from interested and qualified vendors to provide
Topic
New Ricoh SPC210SF needed
copyme ·
Anyone know where I can find a new Ricoh SPC210SF that is brand new for around $450 including shipping to Maryland? I found one for $750 but that is way too high, this model has been out of production for many years. Just need a new one if it's affordable for a customer. Thanks for any help!
Reply
Re: How will the earth quake in Japan affect...
Toshiba manages 17 of 55 nuclear reactors in Japan including at least two of the reactors at the stricken Fukushima plant. The reactors are all made by GE Version 1, which is an old design. Toshiba's share price has declined 26% in the last two days but recently rebounded 5%. Many Japanese workers are being asked to work from home to save electricity and transport. Commuter traffic in Tokyo is way down as low level of radiation in the city keep residents off the streets. Foreign Bankers are
Reply
Re: Should you ever sell something for nothing?
Deanw ·
I agree with you. Unfortunately many sales reps don't have the long term approach to realize that they are developing a territory almost like their own business. A sale is not just valued by the commission you make, it is also a seed you are planting. or as my first sales manager always told me, "copiers have babies"
Reply
Re: Tameran Folders
fisher ·
I would not sell the 5100 or 7140 without a Tameran stacker or finisher of some sort attached too it. Last year I sold a 7140 (the 14 D per minute) to a busy contracting office. First one I ever did. Delivered the machine with Ricoh's standard output attachments. I found out real quick that in the real world the Ricoh output attachments are useless. The combination of the machine being so fast and multiple users sending various size prints to the machine before previous jobs were removed leads
Reply
Re: School estimates copiers are .14 cents less....
JasonR ·
quote: Originally posted by Art Post: It was concluded that routing all the computers to a central copiers through a network will save money. Wow, that's a trainwreck of a sentence. quote: The savings is an estimated 14 cents per page. Hrmmm. I think the audit must have been done by a guy trying to sell some copiers...
Reply
Re: Sales Manager Advice
Art Post (Guest) ·
Take it from me. I've got a "selling manager" and he's a good sales person and a good manager, however I'm a firm beleiver that you can't do two things at once and excel with both of them. I'm the only tenured rep on my team. I still have many questions after being in the business for 31 years, such as policy, pricing, ordering, and many others and most of my needs and wants are more complex than the "newbies", thus I find myself taking a back seat waiting for information or direction longer
Topic
Need help ASAP!!
Art Post (Guest) ·
Can anyone email me the paper specs (think this from the tech manual) for the SP821DNX, the customer threw me a curve on install and needs to print 80lb 216gsm gloss cover from the from the paper trays. The system is rated for the gsm from the paper bank however not sure about the type of stock, also looking see if there is anything similar that Ricoh recommends. Please!!!!
Topic
Should you ever sell something for nothing?
I think it is a mistake for reps to feel like they need to make money on every deal or they won't do the deal. Every month or two there is a sale that I make that I don't make a dime. It may be a charity I believe in. It may be an account I want to penetrate. I may give up my GP by throwing in a printer in the hope that I get future printer business. There are any number of reasons but it happens pretty regularly. Let me preface my next statement by saying that I have been known as somewhat of
Reply
Re: How will the earth quake in Japan affect...
Thanks Art Yesterday Ricoh announced that they had shut down 6 factories, You may need Google translate!
MSP, MSSP and IT Notes Industry March 14th, 2021
There are two IT FREE leads including in this weeks notes!
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results.
Logicalis US Strengthens Leadership Team with Five Executive Appointments
- Announced five executive appointments that underscore an ongoing investment in its practices, people and role as Architects of Change™
- Promotions of Jeff Wilms to Chief Revenue Officer; Ed Konopasek to Senior Vice President, Integrated Practices; Brandon Harris to Vice President, Modern Data Center; Jeff Earll to Area Vice President of Sales, Michigan; and Doug Harvey to Area Vice President of Sales, Cleveland and Pittsburgh
Bavarian State Ministry of Justice selects CGI to drive digitization and innovation
- Six-year managed IT services contract valued at 250 million euros
- Help evolve the ministry's IT infrastructure
- 220 locations across Bavaria
- To advance its IT modernization and the digitization of its business and IT workflows
Hyland Software makes announcements
- Headquartered in Cleveland, Ohio, and maker of OnBase ECM solutions
- Announced it has expanded its Hyland Cloud to leverage Amazon Web Services in Oregon and Frankfort, Germany
- Claims that 1,175 organizations in 29 countries in Hyland Cloud
- Also announced it has acquired Nuxeo, a content services platform and digital asset management (DAM) provider
Barracuda enhances solution and service offering for today's security-centric MSP
- Barracuda CloudGen Access makes Zero Trust Network Access (ZTNA) capabilities available to Barracuda's MSP Partners
- Enhancements to Barracuda's cloud-based remote monitoring and management platform, now called Barracuda RMM, deliver expanded integrations, improved Microsoft patch management capabilities, and more
Ricoh CEO details plans for future
Interview published in Japan Times magazine of Jake Yama****a, president and CEO
- Sales in its DocuWare ECM division up 48% in Europe in 2020
- Aims to shift to a digital services company
- Goal of 150 billion yen in operating profits by 2025
- Reorganizing company into 5 divisions:
- Digital Services (office and remote task solutions, workflow solutions and digital transformation)
- Digital Products (printers, MFPs, etc.)
- Graphic Communications (PPS, IP, etc.)
- Industrial Solutions (thermal and industrial products
- Futures (healthcare technology, inkjet printed batteries, Smart Vision, new materials, 3D printing, energy harvesting)
- Will reduce headquarters employees from 3200 to 1600 in 5 years
- For FY2022, goal is that Digital Services will by 39% of total sales 41% of sales will be Digital Products
- For FY2023, goal is 40% from Digital Services and 39% from Digital Products
- For FY2025, goal is 42% from Digital Services and 35% from Digital Products
- Digital Services will generate 54% of operating profit
- Digital Products = 25% of operating profit
- Expects about 30% in-office employee attendance rate
- Pledged to spend $2.8 billion on acquisitions
- Is “pursuing alliances with competitors in the A3 color MFP market”
CEO Fujio Mitari presented “Corporate Strategy for 2021” in Japan
- Realigning businesses into 4 divisions:
- Printing (printers, MFPs, wide format, PPS, IP and supplies)
Aiming to achieve 5% of higher annual growth in this division - Optical (cameras and camera equipment)
- Industrial Equipment
- Medical
- In 2025, plans to exceed its record 2007 sales
- Expects new businesses (semiconductors, displays, legacy Oce’ production print, legacy Axis network cameras and legacy Toshiba medical equipment) to account for 36% or more of total sales
- Will be 38% or more of operating income
- For office MFPs, company will focus on cloud apps, software and document scanning
- Believes that digital commercial production printing is less likely to be affected by paperless trends
- “will make a full scale entry into industrial printing, in areas such as label and package printing”
Carousel Industries Names Cybersecurity Veteran Zane West as Vice President of Cybersecurity ...
- Newly created role of Vice President of Cybersecurity Sales & Strategy
- West will report to Carousel’s Chief Revenue Officer Jim Marsh
- West most recently was Vice President of Products and Development at Proficio, a leading provider of Managed Detection and Response (MDR) solutions
Quant Funds Choose Enfusion For Investment Management Technology and Managed Services
- Enfusion signed two clients, Dark Forest Capital Management LP and Welton Investment Partners
- Modernize operational infrastructure, enhance scalability and increase overall efficiency
- Welton is leveraging Enfusion's full front-to-back office, SaaS-based investment management platform
- Dark Forest is utilizing Enfusion's technology platform for shadow accounting and analytics
Returning to Office During Pandemic Requires Attention to Detail
- Reported on Associationsnow.com
- Association for Professionals in Infection Control and Epidemiology (APIC), which decided to take a hybrid approach where staff work one day from the office and four days remotely
- Focused on safety protocols from the moment staff entered the building, to getting up to their desks
- “The first thing they do is put a glove on and take their temperature,”
- Elevator capacity is limited
- “We had 60 radials, the kind you see like you see at Target that say ‘six feet apart,’” Hall said.
Fortinet Expands Engage Partner Program Benefits to Further Enable Channel Business Growth
- Announcing updates that will help our partners to further reap benefits from the Engage Partner Program
- The Fortinet Engage 2.0 Partner Program allows partners to develop the expertise needed to deliver on the promise of digital transformation
- Engage 2.0 Partner Program Expands Benefits
- New Consumption Models
- Enhanced Cloud Partner Benefits
- Additional Specializations
- Updated NSE Courses to Meet Compliance Requirements
WatchGuard enhances MSP cloud platform
- Reported on Computer Weekly
- WatchGuard has added more capability to its cloud platform
- managing network security
- advanced threat detection
- multi-factor authentication
Datto Acquires BitDam In Bid For SMB MSP Cyber Threat Protection
- Has acquired BitDam, an Israeli developer of cyber threat detection
- BitDam is the developer of the Advanced Threat Protection, or ATP, technology
- Claims offers comprehensive defense against malware, phishing, business email compromise attacks, account compromise, and spam
Synopsys ARC EV Processor Enables Kyocera Document Solutions to Launch AI-enabled ...
- Kyocera Document Solutions differentiated its intelligent multifunction product SoC using high-performance DesignWare ARC EV6x Processor IP and MetaWare EV Development Toolkit
- DesignWare EV6x Vision Processors integrate from one to four 512-bit vector DSPs and a CNN engine, providing scalable performance for a wide range of vision applications
- MetaWare EV Development Toolkit, a suite of tools supporting TensorFlow, Caffe, ONNX, OpenCL C, OpenVX, and OpenCV standards, simplifies application software development
iENSO and Firedome announce a partnership to bring real-time cybersecurity to IoT brands
- Announced today a partnership to protect connected devices with embedded vision
- iENSO is an embedded vision system provider focused on Edge AI and cloud connectivity
- Firedome is the world's first provider of real-time endpoint cybersecurity for IoT devices
AT&T Cybersecurity Launches Managed SASE Solution
- Expanding its portfolio of Managed Security Services through its alliance with Fortinet
- AT&T SASE with Fortinet is the first, global managed SASE solution at scale that unifies software-defined wide-area network (SD-WAN) with essential network security functions of the SASE framework and 24x7 management
Ricoh Canada becomes a RelativityOne Gold Partner
- Announced that it has become a RelativityOne Gold Partner
- "It is clear that Relativity is the leader in the eDiscovery space, and, through this elevated status, we continue our dedication to providing our clients with best-in-class solutions."
- Relativity makes software to help users organize data, discover the truth and act on it
Lead for IT Services in Pennsylvania
Lead for IT Services in Missouri
- City of Weldon Springs, Missouri https://www.weldonspring.org/r...aged-support-service
Cybersecurity Notes
- The federal government, via Department of Health & Human Services’ Office For Civil Rights, is reminding all healthcare facilities that they have until 3/1/2021 to report any breaches that exposed PHI of fewer than 500 patients.
- Crowdstrike published report warning the healthcare industry of increased cyberattacks from state sponsored hacking gangs located in:
- North Korea
- Vietnam
- Iran
- Russia
- China
- ZDNet is warning of a sharp rise in hacking attacks aimed at colleges and universities.
- Up 100% YoY
- Average ransom paid = $447,000
- Margaret’s Health of Spring Valley, Illinois notified an unknown number of patients that their PHI was exposed after cyber attack.
- Watermark Retirement Communities, headquartered in Tucson, Arizona, notified patients in 10 states that their PHI may have been exposed after a “cyber intrusion”
- Kroger Corp., which operates grocery stores across the U.S., and in Cincinnati, OH, an unknown number of customers that their info may have been exposed after a cybersecurity incident.
- Automatic Funds Transfer Service, headquartered in Seattle, WA, notified an unknown number of customers that their info may have been exposed after being hit by “Cuba” ransomware gang. Customer impacted include:
- State of California Department of Motor Vehicles
- City of Seattle, WA
- City of Auburn, WA
- City of Kirkland, WA
- City of Lynnwood, WA
- City of Monroe, WA
- City of Puyallup, WA
- City of Redmond, WA
- Lakewood Water District of Seattle
- Port of Edmonds, WA
- Harvard Eye Associates, headquartered in Laguna Hills, CA notified 29,982 patients that their PHI may have been exposed after being hit by ransomware. Also impacted is Alicia Surgery Center.
- Kaspersky Security published results of research on data security:
- $6 trillion = estimated annual loss in U.S. in 2021 from cyber crime
- $12.9 billion = estimated size of threat intelligence market by 2023
- $5.2 trillion = total value at risk from cybercrime over next 5 years
- Bombardier, a manufacturer of airplanes, with U.S. headquarters located in Dallas, TX, notified an unknown number of customers that their info may have been exposed after attack from the Clop ransomware gang.
- Georgetown County of South Carolina notified an unknown number of citizens that their info may have been exposed after ransomware attack.
- Fisher-Titus Medical Center of Ohio notified an unknown number of patients had their PHI exposed after email phishing attack.
- Family Medical Center of Griffin, Georgia, part of Gore Medical Management, recently began notifying 79,100 patients that their PHI may have been exposed through a hacking incident
- FBI notified it of the data theft in November 2020 after finding the stolen files on a third-party computer that was not part of Family Medical Center's practice
- Florida Studio Theatre of Sarasota, FL notified an unknown number of employees and customers that their info was exposed after ransomware attack
- Researchers at University of Kentucky and Michigan State University have found that more than 100 American colleges have been hacked by Chinese hackers including:
- Florida State University Law School
- Clemson University
- Penn State
- MIT
- Columbia
- Purdue University
- UCLA
- Jacobson Memorial Hospital and Care Center of Elgin, North Dakota informed 1,547 patients that their PHI was exposed after email phishing attack
- Cornerstone Care of Pennsylvania notified 11,487 patients that their PHI was exposed after email phishing attack
- TikTok, a video sharing app controlled by the Chinese government, agreed to pay $92 million to settle lawsuit regarding breach of info of 89 million users.
- Morgan County of Missouri notified an unknown number of citizens that their info may have been exposed after DoppelPaymer ransomware attack.
- An unidentified bank in Magnolia, Arkansas is notifying customers that their info was exposed after a former employee illegally accessed and used info to make fraudulent purchases.
- Clubhouse, a popular audio chatroom app, notified an unknown number of users that their info may have been exposed after a recent breach.
- IBM report states that ransomware attacks increased 20% YoY
- Double extortion tactics used in 59% of case
- Dion Melton and Dominic Smith of Norfolk, VA men pleaded guilty to conspiracy to commit wire fraud and aggravated identity theft as part of a scheme to purchase alcohol for resale from Virginia Alcoholic Beverage Control Authority (ABC) stores with stolen credit, debit, and pre-paid gift card numbers.
- T-Mobile, headquartered in Bellevue, Washington, has disclosed a data breach after an unknown number of customers were apparently affected by SIM swap at
- ZDNet is warning of a sharp rise in hacking attacks aimed at colleges and universities.
3 Building Blocks Sales Professionals Use To Strengthen Their Confidence
“Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy.”
Dale Carnegie
Sales is hard. It’s definitely not for the weak at heart. It requires a laser focused mindset to really be successful.
One often overlooked factor to becoming a great sales professional is confidence. The confidence and believability you have in yourself.
You must believe in yourself first.
How much of what you will achieve in sales, depends on how much you believe in your abilities.
How many of us, me included, often lack self-belief during the times when we need it the most?
Insecurities in times of uncertainty and doubt, make us believe we are not capable of achieving whatever it is we have set out to do.
Successful people have the confidence to take risks that unsuccessful people try to avoid.
When is the last time you double-downed on yourself?
“When you doubt your power, you give power to your doubt.”
Honore de Balzac
CONFIDENCE IS CRITICAL
In research conducted by Steve Martin for his book, "The Sales Strategy Playbook, The Ultimate Reference Guide to Solve Your Toughest Sales Challenges.", his goal was to understand what’s really on customers’ minds.
I would like to bring you to two questions he focused on...
What are their perceptions of the salespeople they meet, and how do they ultimately choose between them?
- Only 31% of salespeople converse effectively with senior executives
- 54% of salespeople clearly explain how their solution positively impacts a customer’s business
Startling isn't it?
How much do you believe that a lack of confidence played a significant factor with these percentages?
How can your clients or prospects trust you if you don’t communicate like an expert?
Increase your confidence by:
- Valuing yourself
- Finding your passion
- Changing your mindset
- Building genuine and authentic relationships
BUILDING CONFIDENCE
How do you build confidence in a genuine and authentic manner in a sales world where one gets rejected frequently?
Words matter and your message matters... Sales is about accomplishing a transfer of confidence.
DON'T COMPARE YOURSELF TO OTHERS
The comparison game, especially in sales, is as old as humanity. Comparing yourself to others does absolutely nothing but place the power with the other person. Channel the focus and attention on you!
Stop comparing yourself to every other sales rep's highlight reels
The comparison game is a mental game and is a waste of your time. It mentally drains you. Seek to catch yourself and avoid comparison triggers if the activity doesn’t add meaning or any real value to you.
The grass isn't always greener on the other side of the sales comparison fence. It all depends on how you view yourself.
INVEST IN YOURSELF
Hands down, investing in yourself has one of the best returns on investments. A true sales professional takes responsibility in developing their gifts and talents, in order to best serve their clients.
You must love yourself before you can expect your clients to love you.
Look in the mirror and repeat after me...
- I'm worth it
- I'm of value
- I will create the best version of me
Then repeat, repeat and then repeat some more...
I am a value creator
Investing in yourself, it sends a powerful message not only to you but to the business community. When you’re willing to say 'YES' to confidence and invest in yourself, your clients and prospects will provide you with amazing rewards.
LISTEN TO YOUR INNER VOICE
Don’t let the voice or opinions from others squash your inner voice.
Dig deep and develop the courage to follow your heart. Get real with yourself and ask yourself tough questions. Turn up the inner voice and get radically honest with who you are.
"If you can't get real yourself then how can you get real with your clients?"
Listen to your inner voice and accept you for you. Self-acceptance allows you to slow down, pay attention, and take note of what is going on inside of you.
Heartfelt sales professionals take responsibility for their choices and actions. They know they're the authors of their own sales lives.
GET REAL
Uncovering the real you is scary, but well worth the journey. You must get real and radically honest with who you really are.
Rip off the mask you're wearing. You can't wear the mask forever. It gets old and eventually it will destroy your authentic self.
Be the real you, not an imposter. Lord knows, there are enough empty suits running around the sales world.
Be yourself and quit trying to be someone else
I encourage you to build confidence in your abilities.
I challenge you both personally and professionally in these 5 areas:
- Seek to become an expert
- Consistently crave feedback on YOU
- Become radically honest with yourself
- Create a morning ritual
- Never ever, ever, ever, ever stop learning
YOUR HOMEWORK: BUILD YOUR CONFIDENCE
Develop a morning routine, ritual and self-reflect.
Building a self-confidence routine may be as simple as spending the first 45 minutes of every morning in solitude.
Asking yourself these questions...
- What am I grateful for?
- What am I proud of?
- What is my purpose?
- What went well for me?
- What lights my fire?
Projecting just enough confidence helps you gain credibility, makes for a good first impression and helps you to deal with pressure that comes with being a sales professional.
What daily confidence building questions do you ask yourself?
“Confidence is contagious. So is lack of confidence.”
Vince Lombardi
I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.
Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.
In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.
I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.
Chris & Art Talking Sales & Baseball (Spring Training) Video
Please bear with me while I'm creating new content. There's a slight pause at the beginning of the video.
The Week in Copiers Five Years Ago
The Week in Copiers Five Years Ago
Third Week of March 2016
What Is Digital Transformation?
Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. This re-imagining of business in the digital age is digital transformation (from Sales Force)
Enjoy These Awesome Copier Threads from 5 Years Ago This Week!
Konica Minolta Acquires Meridian Imaging, Expands as Strategic Solutions Provider
Art Post ·
RAMSEY, N.J. — March 16, 2016 — Konica Minolta Business Solutions U.S.A. (Konica Minolta), has announced the acquisition of Meridian Imaging Solutions, a hybrid company with Managed Print and IT Services, in an effort to expand its footprint in the Washington, DC, area. With strong government and commercial operations, Meridian has a 30-year record of success and a national reputation for service excellence and integrating office technologies. The acquisition accelerates Konica Minolta’s main
Blog Post
3 Ways Copier Sales Reps are Nailing Net-New Quotas Using LinkedIn
In a previous post, I referenced how copier reps can boost their close rate by branding themselves correctly on LinkedIn. Inside Hubspot's State of Inbound 2015 , Salespeople cite prospecting as their #1 challenge when ranking the most difficult parts of the sales process. We must make prospecting for NET NEW business a priority. This is the fuel to keep sales funnels consistent. Think about this quote for a minute and let it sink in... "Opportunities are usually disguised as hard work, so
Topic
OKI Sponsors the LinkedIn Copier Sales Roadshow
Art Post ·
initiative,” said Larry Levine , Social Sales Coach for the Social Sales Academy. “I’m looking forward to sharing the best of how I personally used LinkedIn in the field as a copier sales rep.” Sponsored by the Social Sales Academy ( www.socialsalesacademy.com ) the LinkedIn Copier Sales Roadshow equips copier sales reps to use LinkedIn to grow sales. In addition to OKI, the roadshow’s primary sponsors include Wells Fargo and Print Audit along with the Business Technology Association, Compass
Topic
Canon Has Agreed To Purchase Toshiba’s Medical Unit After Toshiba Scandal
Art Post ·
Canon Inc. has agreed to pay roughly 665.5 billion yen ($5.9 billion) to purchase Toshiba’s medical equipment unit. Toshiba continues to sell off units to focus on its core business in the wake of a massive accounting scandal last year. According to the terms of the deal, Canon will acquire 100 percent of Toshiba Medical System’s common stock. The acquisition gives Canon control of a company that develops and sells technical services for medical equipment, including diagnostic X-ray systems
Topic
SpeedPro Imaging Franchisees See Significant Savings in Time and Money with the EFI H1625 LED Hybrid Printer
Art Post ·
-saving, “cool cure” LED technology that gives users the ability to print on substrates that cannot withstand the heat of other drying or curing methods. The printer also offers high uptime with simple, automated operational and maintenance features. SpeedPro Imaging’s franchise network of more than 120 studios currently operates in 31 states, with a Canadian affiliate that has locations in eight provinces. The SpeedPro-certified EFI LED printer has been available to the network since mid-2015
Topic
Bottomline Ink expands variable data application offerings with Ricoh solutions
Art Post ·
MALVERN, Pa. , March 16, 2016 /PRNewswire/ -- Ricoh today announced that Bottomline Ink , an Ohio -based print management, digital print and fulfillment services provider, has further expanded its variable data printing (VDP) portfolio by adding the RICOH Pro C9110 platform to its operation. This latest addition from Ricoh further enables the company to better meet the digital print demands of its growing North American customer base. "We started working with data driven applications back
Blog Post
Five Tips for Better Scanning of Documents with Your Copier
Art Post ·
Right before I left for a trip to Texas, I received and order from a net new customer for the replacement of their old digital copier for a new digital copier. When I opened the .pdf that contained three pages, I saw that the quality of the scan was poor, so poor in fact that it looked like the document had been faxed. For those of us in the industry, we know that scanned documents, especially lease documents need to be readable. Poor quality scans will not be accepted by the leasing companies
Topic
Canon U.S.A. Announces New Short Throw LCOS Projector With Outstanding Lens Shift Ideal For Applications Requiring Remarkable Image Quality And Installation Flexibility
Art Post ·
a combination of core advanced optical and image processing technologies: Genuine Canon Lens – utilizes a combination of dual-sided aspherical and Ultra Low Dispersion (UD) lens elements, as well as a wide F2.7 aperture, to produce sharp and clear images, even when projecting on curved surfaces. Canon's LCOS Technology with AISYS-enhancement – LCOS is an advanced hybrid technology renowned for delivering virtually seamless images and low-latency playback for improved display of video content
Topic
Epson Releases Firmware Update for SureColor T-Series Large-Format Printers
Art Post ·
LONG BEACH, Calif. — March 15, 2016 — Epson today released enhanced firmware for its current generation of SureColor T-Series large-format color printers — the T3270, T5270, T7270, T5270D and T7270D. The new firmware enhancements, coupled with Epson’s latest PrecisionCore TFP print head and Epson UltraChrome XD pigment ink, provide technical, corporate, marketing and government professionals a combination of precision, performance and productivity with best-in-class printing and scanning
Topic
Xerox Global Imaging Systems Acquires Imagetek Office Systems; Expands Presence in Texas Regional Market
Art Post ·
companies in the United States that sell and service document management systems such as printers , copiers and multifunction devices ; network integration services; and electronic presentation systems.As an office technology dealer, Global Imaging Systems sells products from various suppliers including Xerox . Xerox acquired Global Imaging Systems in 2007, and operates it as a wholly owned subsidiary within Xerox’s North American operations. About Xerox Xerox (NYSE: XRX) is helping change the
Topic
KYOCERA TASKalfa 406ci Highly Recommended by Buyers Laboratory
Art Post ·
Osaka, Japan - March 16, 2016 - KYOCERA Document Solutions Inc., one of the world's leading document solutions companies, today announced that Buyers Laboratory LLC (BLI) has certified the Kyocera TASKalfa 406ci multifunctional printer (MFP) as both "Highly Recommended" and "Highly Reliable" for 2016. BLI is a leading independent provider of product intelligence for the imaging industry, trusted by buyers and IT directors around the world. BLI cited Kyocera's "outstanding reliability," and
Topic Premium
Lead for copier maintenance (10) in West Virginia
Art Post ·
months. 8. Ricoh MP750SP, Serial Number W875L300039, #8121. Allowance if 15,000 copies per month at amount____ per copy for 12 months. 9. Ricoh MP7502SP, Serial Number W875L500252, # 7987. Allowance of 15,000 copies per month at amount___ per copy for 12 months. 10. Extra Copies: Allowance for extra copies, staples, supplies and shipping freight for toner. Twelve month maintenance agreement for 9 copiers in the NIOSH Facility, Morgantown, WV. Allowance of 15,000 copies per month at stated above
Blog Post
Why Selling Copiers is a lot like Fishing
Art Post ·
nothing and went home with no fish. Seems to me this is a lot like sales, you can be thesales personwho only goes after the big ones or thesalesperson who is willing to work harder and take the smaller ones. Day in and day out thesalesperson who works hard and takes the smallerdealscan out sellthe sales person who waits on the big ones. I've always stated that I may not be the best sales person nor the best closer, however what I will do is out work everyone else. A friend of mine once said
Topic
Konica and Kyocera Dealer Pricing
Moody ·
I don't know if it's this time of year or that manufacturers are just getting aggressive all over in Florida. It kinda takes away the "solution" selling that we all strive for when manufacturers drop their pants on the larger deals. Does anyone have the Konica and Kyocera dealer pricing?
Topic Premium
Lead for Two Production Copiers in North Carolina
Art Post ·
(1) Black and White and (1) Color Copier Production Lease Back Add to my folder Print Agency: State Government of North Carolina ( website ) State: North Carolina Level of Government: State Local Category: 74 - Office Machines Opps ID: ADP14582211560000774 Posted Date: Mar 17, 2016 Due Date: Apr 5, 2016 Solicitation No: 90-201415-52 Source: https://www.ips.state.nc.us/ip... Bid Number Description Date Issued Bid Opening Date Bid Opening Time Help 90-201415-52 (1) Black and White and (1) Color
Topic
NEW KCI TOUCHPOINT 3DFAB + PRINT AT drupa 2016
Art Post ·
have some fun! Have a drink with us and make some new friends and business partners.You might also just be the lucky person who wins one of the Cubicon Style3D printers that will be given away, or gets a free scaled bust of yourself,printed by one of our partners, “ said Leslie Wood, Account Manager 3D fab+print. The touchpoint will encompass a daily scheduleof interactive 10 – 15 minute presentation sessions, followed by a question and answer session with the audience.Some of the leading
Topic
ABBYY Announces Trademark License Agreement With Xerox
Art Post ·
offers are distinct because we combine Xerox's expertise in document workflow technologies with an innovator in translation solutions in ABBYY," said Bertrand Cerisier, vice president, global marketing, Office Solutions Business Group, Xerox. "Through the use of MFPs, smartphones and a cloud infrastructure, we're bringing an innovative capacity for localization to organizations both large and small and in all countries" "Xerox is providing a model of innovation," said Dean Tang, president and CEO
Topic
CANON SOLUTIONS AMERICA thINK CUSTOMER COMMUNITY ADDS NEW MEMBER TO BOARD OF DIRECTORS
Art Post ·
expected to attend, making it the largest user group event for inkjet production printing. Attendees can expect expanded educational opportunities with sessions on both the business and production sides of inkjet, given by thINK members and inkjet subject-matter experts. About thINK Forum thINK is an independent community of Canon Solutions America Production Print customers, solution partners, and print industry experts. Led by some of the most successful inkjet service providers in the country
Topic
Foxconn seeking guidance on Sharp fourth-quarter, deal may not come this week
Art Post ·
Taiwan's Foxconn is seeking guidance from Japan's Sharp Corp on its latest quarterly performance as part of its efforts to finalize a planned acquisition of the ailing electronics maker, a person familiar with the matter said. Investors are on edge about prospects for the deal - estimated to be worth nearly $6 billion - after a last-minute hitch last month over potential liabilities at Sharp. Concerns that the process is dragging out helped send the display maker's shares tumbling 12 percent on
Topic
INX Digital Introduces High Performance Triangle Wide-Format Inks for VUTEk Series Printers
Art Post ·
company’s history of expertise and tradition in the digital printing market, which supports why INX is the third largest ink manufacturer in the world,” notes Susie Mendelssohn, North American sales manager and international marketing manager for INX Digital. “These ink sets have proven in beta testing to deliver terrific results. They are designed for jetting with outstanding consistency at high speeds, and will generate the type of work that will help printers attract new and repeat business.” GRR
Topic
Foxconn Firms $2.7B Credit Line For Sharp Takeover
Art Post ·
Foxconn, formally known asHon Hai Precision Industry Co., has reached an agreement with Sharp Corp.’s banks to extend a 300 billion yen ($2.7 billion) credit line to the troubled Japanese electronics major, Bloomberg reported, citing Japanese newspaper Yomiuri Shimbun, Saturday. The agreement will reportedly allow Sharp to borrow from its lenders Mizuho Financial Group Inc. and Mitsubishi UFJ Financial Group Inc., if it suffers losses from potential liabilities or needs new investments
Topic
Foxconn Lowering Offer for Japan's Sharp
Art Post ·
Taiwan’s Foxconn is lowering an offer for loss-making Japanese electronics maker Sharp Corp from an initial plan of 489 billion yen ($4.4 billion), the Yomiuri newspaper reported on Sunday. The reason behind the move is that Foxconn appears to be concerned about financial risks of potential liabilities at Sharp and its business outlook, according to Yomiuri. The newspaper did not say how much Foxconn, formally known as Hon Hai Precision Industry, will lower the offer to. A Sharp spokesman
Topic
Hon Hai Sharp purchase unlikely to be concluded in March, claim analysts
Art Post ·
The move is an indication that the marriage of Hon Hai and Sharp is already definitive, some said, adding that the merger will be finalized as early as next week. According to public data publicized by the Taiwan Stock Exchange, Gou put up over 170 million shares as pledged on Feb. 15. The stocks are worth NT$12.69 billion in total value, and based on conventional practice, banks will grant Gou a NT$7.6 billion loan, which is 60 percent of the collateral value. The stocks account for 8.6
Topic
Toshiba Shares Plunge as U.S. Unit Faces Accounting Probe
Art Post ·
falsified financial statements and documents involving its issuance of corporate bonds. U.S. authorities are scrutinizing allegations made in an internal review published last year by the Tokyo-based company, the two people said. The report, a 334-page version of which was published in English on Toshiba’s website in December, said management was complicit in padding profits for almost seven years. It led to the resignations of top officials, including Hisao Tanaka, Toshiba’ president and chief
Topic
Samsung Might Plan To Outbid Foxconn In Acquiring Sharp
Art Post ·
Over the past several years, Sharp Corporation has become one of the best mobile display manufacturers in the world, and one of Apple’s main display suppliers for both the iPhone and the iPad lineups. However, as more companies raised the stake in the mobile display business and continued to up the quality of their products all the while decreasing their prices, Sharp began losing a lot of ground to its competitors, and last month the company revealed that it might register losses of $256
Comment
Re: 3 Ways Copier Sales Reps are Nailing Net-New Quotas Using LinkedIn
Thanks Art. Glad you enjoyed.
Topic
3D Printers
Jason H ·
Curious as to know who is selling 3D printers here. We added the product about a year ago. We have had several very good prospects but no takers. We carry 3D Systems and they are about as screwed up as HP as a company. No Support, no one to call and now we realize the product is not that good, especially on the low end. I have spoken to many dealers across the country, mega dealer and small, who have all said they wish they would have never gotten into it and haven't sold hardly any of them. If
Topic
Canon devices and AS400 Systems
Jason H ·
We have a client that has 4 60ppm Ricoh machines and they run an AS400 system. Canon tells me they don't support AS400 languages on any devices. Can anyone give me any insight as to the best course of action with this. We will place 4 6265 MFPS. Thank you
Topic
Demonstrating Mobile Print
I'm thinking about getting an iPad and an Android tablet to put in our showroom so that we can demonstrate different methods of mobile print. Has anyone done this and how is it working for you? There are all kinds of statistics on the amount of webpages accessed from mobile devices and naturally people are going to want to print. I think by demonstrating how easy it can be it might help win some sales.
Reply
Re: Canon devices and AS400 Systems
Monte ·
My network analyst just suggested this. It's not supported but it may work. With Canon will have to turn on the copier under TCP/IP Settings, LPD Print Settings and RAW Print Settings must both be set to ON. You might also have to force the Canon irADv into PCL instead of Auto.
Reply
Re: Canon devices and AS400 Systems
Jason H ·
Thanks Monte! I also finally got ahold of some Canon people and I was given this link for a company who makes the software and hardware for a few manufacturers to make it work with the AS400. http://www.iocorp.com/adaptio-host-printing It looks like the board is about 1100 dealer cost and that is pretty comparable to what we are having to buy them from Ricoh for.
Reply
Re: Foxconn Lowering Offer for Japan's Sharp
Art Post ·
I mentioned this three weeks ago when I saw the draw back from Foxconn. Sharp has no other alternative move but to accept whatever offer comes it's way. Huge loans are due April 1st to the Japanese banks. Wonder if Gou will stay with the same monetary commitment and get all of Sharp or lower the amount and stay with the same percentage from the original deal. If the offer is less, than Sharp will have to re work it's comeback plan, and I'm sure that comeback plan will affect many of the
Reply
Re: Foxconn Lowering Offer for Japan's Sharp
Art Post ·
Article from last night stated that since Foxconn, is offering 900 million less because of debt and year end financials that Samsung is ready to make a last minute offer for Sharp. This is crazy!
Member
Djhearsey
Member
Plock9
Topic
Sharp Dealer Pricing
Jason H ·
ive asked for quite a bit when it comes to pricing lately but I am quite disgusted by what my reps see in the field from sharp dealers right now. Would anyone be willing to send me the sharp dealer price book to review and strategize. I guess when a manufacturers ship is sinking they will do whatever to move a box.
Topic
Ignite & ITEX 2016: Elephants and Golden Eggs
Art Post ·
Ignite ITEX 2016: Elephants and GoldenEggs by Print Audit I’ve been in the Managed Print Services space for over 14 years and one of my favourite events every year has been the ITEX show. It’s one of those rare shows where you get a 3-for-1: Tradeshow, educational event, and networking bonanza. It is a place to discover new offerings, to learn new ways to do business, and to meet with partners (old and new) in one convenient location. Read more of this post
Topic
Epson launches high speed wide format production range
Art Post ·
Designed for commercial printers, professional photographers, fine art and print service providers, the SC-P10070 and SC-P20070 offer a fast and cost-effective production platform. They consume minimal power and use large pigment based ink cartridges to produce prints that dry quickly to be moisture and abrasion resistant. Output is suitable for a range of applications including large format poster, photo and fine art reproduction, POS and in-store signage, exhibition and display graphics. The
Reply
Re: Sharp Dealer Pricing
Art Post ·
Jason Your sales people need to have the "Come to Jesus" talk with your prospects. In most cases leasing or buying a copier means a long term commitment with that dealer of the manufacturer. Once, I find out that the customer is considering Sharp, I have that moment with them. Sometimes it works and sometimes it doesn't. The prospect needs to know the financial condition of the Sharp, the impeding sale of Sharp and the reason why Foxconn is buying Sharp. We know the reason and it's not because
Reply
Re: 3D Printers
Jason H ·
specialist go in January as she did not have any interest in staying and selling copiers/solutions.
Reply
Re: Ricoh Wide Format update
fisher ·
The biggest thing that jumps out at me with this product is that you are not carrying this machine up a flight of stairs. With the current model you can separate the main body from the roll base and you can muscle it up a flight of stairs. I have at lease half a dozen installs currently where the machine is on a second floor with no elevator.
COVID19 Remote Working Day Two Hundred and Fifty-One of Selling
COVID19 Remote Working Day Two Hundred and Fifty-One of Selling Copiers
At this point in time could we get to three hundred days?
I'm so glad this week is over because I snagged another zero in revenue for the week. It's been almost three weeks with no orders!
As I mentioned a few days ago this is some light at the end of the tunnel but it seems the tunnel was a little longer than I anticipated. Now I find myself with seven selling days left in the month. There's an outside chance I might be able to scrape $30K or so together for the rest of the month. Monday and Tuesday will mean another day of shaking the trees to see what I can salvage.
One item of note is that I've been able to develop three Managed IT opportunities in the last three weeks. In addition in the last six weeks I've been working two content opportunities. That's a bit of a feather in the cap and much needed now since inventory is at a premium. I guess there's another card in the deck to turn for me for learning something new.
Late yesterday I had a nice appointment with a net new account for five MFP's. I can't speak much about it right now because of the the competition but I can say that the focus of the meeting was more about security/managing of the devices, the ability to remote fix the devices and more about our ability to manage those devices and provide real time data to the client. It's a bit of a different spin for selling print devices, however with aggressive competitors you need to change the playing field. Thus making myself different from the rest of the dog pack that will or has presented.
Monday is also a busy day with two appointments in the field, a virtual around mid-day and then a short training session late on Monday. Initially I had a top in appointment planned for a net new however I'm going to push that until Wednesday because I need a full day to make the calls.
So while things are not so good with orders the pipeline is there and as I continue to add to the pipeline I know that things will happen. I need to be patient and let the ball travel. Speaking of baseball I'll be posting up a video tomorrow that I did with Chris Polek where we discuss the similarities between baseball spring training and sales.
-=Good Selling=-