MFP Copier Blog
Are You Being Labeled As An Empty Suit? Would You Even Know?
"Illusion is needed to disguise the emptiness within."
Arthur Erickson
What are you disguising? What are you hiding? Is there an illusion being portrayed?
Let's dive into this for a moment and look int the essential meaning of illusion as defined by Merriam-Webster...
Something that looks or seems different from what it is: something that is false or not real but that seems to be true or real
An incorrect idea: an idea that is based on something that is not true
How are you presenting yourself to your clients?
How are you being viewed by your clients?
Does the walk match the talk?
What is true and not true?
"We live in a fantasy world, a world of illusion. The great task in life is to find reality."
Iris Murdoch
Let this quote sink in as I take you back in time to 1977 as I introduce you to Styx and the Grand Illusion... As some of you are reading, you're singing this out loud...
Welcome to the Grand illusion
Come on in and see what's happening
Pay the price, get your tickets for the show
The stage is set, the band starts playing
Suddenly your heart is pounding
Wishing secretly you were a star
You see, sales professionals deep down inside, do not wish they were a star, they know they are a star... in the minds of their clients, future clients and out into the community.
They lead with intention. They are congruent with their actions. They carry themselves with confidence. They are the example. There is no illusion.
Sales professionals align their vision and values to earn the respect of their clients. With purposeful intent, they engage in heartfelt activities benefitting all those around them.
Your clients do not want a grand illusion nor an empty suit. Your clients, future clients and community crave a sales professional who is heartfelt, sincere and fills out a suit with empathy, emotion and excitement.
SALES PROFESSIONALS ARE LEADERS, NOT EMPTY SUITS
“Being a self-leader is to serve as chief, captain, president, or CEO of one’s own life”
Drucker
Sales professionals hold themselves personally accountable and self-manage themselves to a higher degree of standards than all the other empty suits.
They are effective in opening business conversations as they speak the language of leadership.
With confidence and conviction, they communicate insight and ideas to the hearts and minds of those whom they wish to move to action, their clients and future clients. They keep the conversation simple.
How well are you communicating the language of leadership?
How well are you engaging your clients in business conversation?
How are you being perceived by your clients?
"Empty pockets never held anyone back, only empty heads and empty hearts can do that."
Norman Vincent Peale
Sales professionals are not empty suits in the eyes of their clients, future clients and community.
ARE YOU BEING VIEWED AS AN EMPTY SUIT?
The words you use and the messaging you use determines how someone views you.
Buzz-riddled sales jargon, industry acronyms and phrases... all of this may sound impressive to you but despite sounding important, there's usually little meaning nor substance behind the words or messaging.
Are you using the same overused sets of sales jargon to describe situations as a replacement for just speaking plain old normal language?
Are you relying on industry buzzwords, catch phrases and acronyms to communicate concepts rather than explaining what they mean?
Let's get real for a moment... Do you think this makes you sound or look smart? I promise you this... It only adds to more confusion as opposed to clarity.
Words matter and you must choose them wisely.
Sales professionals communicate in a way that brings them to life.
When you hide behind catch phrases and buzzwords this will only expose you and then label you as an empty suit.
These words drive your clients bonkers...
- Turnkey
- Streamline
- Think outside the box
- Best in class
- Cutting technology
- Leading edge
Nothing worse than an uneducated sales rep who recites information off the back of a brochure or from other empty suits!
EMPTY SUITS HIDE BEHIND BUZZWORDS
We all know how hard it is to gain access to the C-suite. When you do get that coveted meeting, it’s mission critical you maximize every minute.
The last thing you want is to have decision makers walk away empty handed, or worse, leaving them confused or none the wiser.
Are you being viewed as being an empty suit? Would you know?
Listen up... Empty suits cover up their lack of understanding and experience with sales jargon, all because they think it sounds good. All this does is confuse, alienate and label you.
In George Orwell’s essay, “Politics and the English Language.” he shares his opinion on our reliance on “dying metaphors,” “pretentious diction,” “stale similes and idioms,” that have clouded our thinking.
He understood that if we only recite clichéd and meaningless phrases because they sound nice, we’re spared the effort and challenge of not only crafting our thoughts and opinions into fresh language, but confronting what our thoughts and opinions really are.
In other words, using unclear and cliched sales jargon reflects upon you with unclarity and canned thinking.
How do you want to be viewed by your clients?
ARE YOU WORTHY OF A CONVERSATION?
"Self-worth comes from one thing - thinking that you are worthy."
Wayne Dyer
You must live, walk, talk and breathe as a sales professional.
Do you believe in YOU and your messaging?
Are you carrying yourself with confidence?
An executive appearance, presence and attitude may open some business doors of opportunity, however; without competence those will quickly dissipate.
I would like all you to stop for a moment and think about this scenario...
What happens in a first meeting, when an executive shares their vision, business initiatives and challenges and all you can contribute to the conversation is a stream of buzzwords, canned pitches and sales jargon?
This my sales friends is an empty suit.
AVOID BEING LABELED AND JUDGED
I encourage many of you in sales to remove the mask and become your true self. You must ditch the facade, buzzwords, and sales jargon.
There are way too many sales reps who believe they are ‘A’ players, but in essence they are nothing more than ‘C’ players hiding in an empty suit.
If you find yourself being labeled or judged as an empty suit, stop and then ask yourself...
Is it true?
Is it limiting you?
Take all of this to heart as you control how your clients and future clients view you.
Expensive name brand suits are no substitute for business acumen or business substance.
Fine clothing is not a substitute for brains.
I encourage you to look in the mirror...
- Are you being sincere with your clients?
- Are you bringing substance to your clients?
- Are you engaging in business conversation with your clients?
We can control what we can control, and this is how we carry ourselves. If you want to avoid being labeled as an empty suit, then it is your sole responsibility to do something about it.
I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.
Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.
In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.
With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social and Selling from the heart inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.
Architect in New Jersey Selects KIP C600 Wide format printer
It was just about a year ago when Stratix Systems placed their first KIP C600 wide format printer with an Architect in Shrewsbury, New Jersey.
Our client had a failing older Ricoh wide format plotter that was made about 50 prints per day. After 8 years of service the time was right to look for a new color wide format printer. Our client had three needs when looking for a new printer. First and foremost was the ability of the wide format to print in color. The other requirement was for decent color print speed (that’s the way the client explained it to me) along with color prints that would not run or smear when they were marked up.
Color wide format toner
While looking at inkjet color wide format printers they found that most images and lines would smear when they highlighted the printed image with an office highlighter. The smearing presented an unprofessional image when showing marked up documents with existing and potential clients. The KIP C600 uses dry (powder) toner thus the use of office highlighters would not damage or smear the images on the drawings. It was the demo with the colored highlighters and it was kind of fun trying to get the toner smear. Of course it wouldn’t.
Print Speed for KIP C600
We presented our KIP C600 wide format printer because it met two of the clients basic needs. Besides the color markup request the client was also focused on the speed of print. The KIP C600 is also rated to print up to 360 “D” size prints per minute.

KIP System Software
While performing the demonstration the client also liked that the KIP C600 will store prints on the KIP system software. One feature of the KIP software allows the client to quickly access the print for a quick re-print. Other wide format devices don’t offer the system software like KIP. Thus the user needs to find the file on the server and then re-print the wide format printer. Having the KIP allows users to save time and we all understand that time saved translates to dollars saved.
If you’re looking for a brochure on the KIP C600, you can find that here.
If you’re interested is seeing a demonstration we are now offering virtual appointments for our New Jersey clients. You can email me apost@stratixsystems or apost@p4photel.com to schedule or if you need additional information.
How Long Will a Wide Format Printer Last
-=Greetings from Sandy Hook, NJ=-
Better Call Art the Digger Award
What the Digger Award meant for me and how the last two years have been spectacular for selling office technology #officetechnology #sales #netnewbusiness
Sometimes the Loudest Person in the Room Does Not Win
I've been quite for the past 30 selling days. In past years I would pen blogs about the last 90 - 30 selling days left in the year. I felt those journal type blogs would not only help me but would also help others that may need that extra jolt of energy to go out there and prospect. Some would say if you need a jolt to get your sales mojo going then you shouldn't be in sales.
I'm on the other side for the fence on this one and say that after a year like this, a jolt or a blog from someone else doing the same thing you're doing could be the positive impact you need.
Career
This year like last year has proven to be one of the two most challenging selling years in my career. I would only hope that I've been able to help others with the many blogs I've written this year about my selling escapes and exploits.
With my recent event (stroke) back in late August I've been a little more reserved and taken more time to listen to much of the chatter in our industry. We all learned at a young sales age that listening and reading is the key to winning. Constant chatter or being the loudest person in the room will not resonate with your clients or your peers.
Since the start of September I've quietly went about my business after my event. It was not about how many calls I made, nor was it about how many appointments I set. It was more about creating opportunities, working those opportunities and being patient with those clients. Many were lost but just as many were won.
If someone asked my how the last four months went I would tell them that it was the quietest four months I've ever put together. I would also tell them that in the past where there was a race to end of the year. This year was more like gliding into the end of year. As I took the pressure off my self, everything got easier, or more like everything working opportunity fell the right way.
Content
Earlier today I had some gmail alerts about content from another industry rag that was writing content about how many views their content had during the year and where that content placed for the year. That type of content is just like being the loudest person in the room!
Please if you every see me writing content like that please be the first to tell me to hang it up and retire.
December 23rd
My 2021 sales event ends on Thursday of this week. I'm thrilled that I can still offer up some content for everyone that's related to selling and our industry.
I'm waiting on one order that should come in tomorrow or today. That order will get me goal for the year and it will give my my best revenue year to day. I still get pumped when I get what I want.
I guess if you're in sales and you have no wants or expectations about you want then it's time to pack it up.
Special thanx to everyone and I mean everyone who helped me this year and I couldn't have finished the year without your support. All of you know who you are!
=Good Selling=-
This Week in the Copier Industry Five Years Ago
This Week in the Copier Industry Five Years Ago
Last Week of December 2016
Two days left for the month, the year and the quarter. I received one of my last orders a few minutes ago for a wide format MFP and I have another verbal promised for late today for $14K A3 color MFP. That $14K puts me at 130% for the year and not a bad way to end, for some reason I think the last one will take multiple emails or a visit to bring it home. There's also one other opportunity out there for a $40K net new. Good news is that there's still 10% of the month left since we close on the 23rd.
Enjoy these copier treads from 5 years ago this week!
Top Ten Copier & Imaging Industry Predictions for 2017
Konica Minolta Honored with Award from Buyers Laboratory
Canon U.S.A. Announces AirPrint Support For One New Model In The PIXMA Wireless Inkjet Printer Lineup With Built-In Refillable Ink Tank System
Konica Minolta unveils e-bizVAULT cloud DMS For multi platforms
Lead for Maintenance for Savin Copiers in Philly
Canon Ends 2016 on a High Note with Industry Accolades From Buyers Laboratory LLC
Webinar: Target, Strike & Conquer - Win More Copier Sales with Business Intelligence!
Konica Minolta Recognized as a Premiere Healthcare Solutions Provider with BLI's First-of-its-Kind Pacesetter Award
Central Business Systems Earns Prestigious Sharp Award
Value Creed Consulting, LLP. collaborates with Canon Information and Imaging Solutions, Inc. to
57 Days of Selling "Day 56" Only Hours Left Till the End
Toshiba's e-STUDIO5005AC Earns Buyers Laboratory's "Highly Recommended" and "Highly Reliable"
Kodak Provides Update on the Sale of Its Prosper Commercial Inkjet Business
Canon U.S.A. Certified A BenchmarkPortal Center Of Excellence For Eighth Consecutive Year
57 Days of Selling "Day 57" The Last Day
Auxilio, Inc. Announces New Print as a Service Solution with Win of MaineHealth Contract
Lead for Fleet of Copiers in Mississippi
Lead for Production Printers in Illinois
Lead for Mini Fleet of Copiers in Indiana
Lead for Four Copiers in DC
Lead for 40 Copiers in Pennsylvania
Re: Lead for Maintenance for Savin Copiers in Philly
Re: 57 Days of Selling "Day 57" The Last Day
Brian Stark
Hospitality And Tech Industry Veterans Join Leading Technology Services Company
Re: 57 Days of Selling "Day 55" The Last Two Days
Cmitchell
Re: Ricoh MP C2004SP Proposal Quote
8 Little-Known Ways to Find New Prospects on LinkedIn
Oce Plotwave 340
What Are You Willing To Abandon To Rise Above The Empty Sales Suits?
"Not managing your time and making excuses are two bad habits. Don't put them both together by claiming you 'don't have the time'."
Bo Bennett
To grow, we must be willing to accept change. Simple for some yet so difficult for many, especially in sales.
Question for all of you to think about... How are you self-managing yourself to change?
According to transformingeducation.org, "Self-management, can be defined as the ability to regulate one’s emotions, thoughts, and behaviors effectively in different situations."
Let's look at this through a sales centric lens. Self-management correlates to you understanding your personal responsibility in different aspects of your sales life, and you doing what you need to do to fulfill that responsibility.
Question becomes...
Are you doing what you need to do to fulfill your sales responsibility to your company and yourself?
I firmly believe to rise above all the other empty sales suits, you must break bad sales habits.
Habits are simply behaviors that impact the decisions we make about how to spend our time, our sales activities and resources.
From the most tenured of salespeople to the less experienced, recognizing what's a good versus bad habit is the first critical step in understanding why you do certain things while avoiding other things, like prospecting.
I wholeheartedly believe that deeply rooted within bad sales habits, is a complete lack of personal accountability.
Poor performance is due to bad habits
Think about this... What constitutes bad sales habits?
At what point do these habits begin sabotaging your productivity, performance and more importantly, your pipeline?
EMPTY SUITS OR PERSONAL ACCOUNTABILITY?
Weak salespeople point fingers and deflect, sales professionals find out what they did wrong and fix it.
Honesty, it is the first step in personal accountability.
How many of you are willing to answer for your outcomes which result from your choices, behaviors, actions and decisions?
Sales professionals build a strong sense of self, based upon personal accountability and these three things:
- They don't blame others
- They are constantly look in the mirror
- They always work on their process
Let this quote from J.Michael Straczynski sink in,
"People spend too much time finding other people to blame, too much energy finding excuses for not being what they are capable of being, and not enough energy putting themselves on the line, growing out of the past, and getting on with their lives."
What will you commit too abandoning to rise above the empty sales suits?
RISE ABOVE THE EMPTY SUITS
Will you make the commitment to yourself? Will you be willing to put in the time and do the work necessary to become a true sales professional?
What prevents sales reps from becoming sales professionals?
What stunts sales growth?
What are the ultimate sales buzzkills?
What will you be willing to abandon?
ABANDON EXCUSES
Sales professionals say no to excuses.
A commitment to excellence is the key to unlocking your sales success.
I am deeply concerned with the current state of many within sales.
A sales culture of excuses and finger-pointing has replaced hard work, discipline and determination.
Unfortunately, many in sales use excuses to rationalize their actions regarding their circumstances, their actions toward other people, and the stories preventing them from hitting their numbers.
Excuses are pure crap and often the primary reasons why salespeople are unable to accomplish what they need to succeed.
Are you willing to take personal responsibility to smash your sales targets?
No ands ifs or buts, you must hold yourself accountable to YOU!
It’s no one else’s responsibility to help you get to where you need to be; it’s yours and yours alone. This means that if you have a crappy month and fail to meet your plan, it’s not your manager’s fault, your customers’ fault, nor your prospects’ fault—it’s your fault!
You must suck it up, self-reflect, buckle down, and get to work. Look at yourself in the mirror and commit to getting better.
Stop excusing your failures or your procrastination and start taking the steps necessary to become a sales professional.
ABANDON FEAR
Your success depends on you.
Everything from driving profitability, to bringing in new business, and client retention depends on you.
What's concerning are the number of salespeople who lack confidence with their sales abilities and skillset.
Whose fault is that? Lack of practice, preparation and planning may have something to do with your low skill set.
With conviction and based on observation, it's no surprise that many well-tenured salespeople are nervous, afraid, and hesitant to do anything relevant to improving their sales skill set.
Why? Fear of being exposed! Yes, I said it!
Admitting one's weakness is no easy step, but it is a step in the right direction.
Develop the courage needed to overcome your fears. Vulnerability will set you free.
Fear of being exposed will keep you in a state of complacency, keeping you trapped with all the other empty sales suits.
We all have the capability strength to change. Becoming vulnerable with yourself won’t hurt you. It may put in a dent in your pride, but it is well worth it.
Set aside the fear...
- Asking for help is not a sign of weakness
- Admitting to yourself that you don't know everything, is not a sign of weakness
- Embracing the chaos and the stories in your mind, is not a sign of weakness
Think about this quote from the great Theodore Roosevelt,
"It is hard to fail, but it is worse never to have tried to succeed."
ABANDON EGO
Sales professionals check their ego at the door.
Social Media, the movies and a vast majority of the public portray salespeople as egomaniacs with slick-backed hair and a “do whatever it takes to close the sale” mentality.
Perception is reality and it sure does remind us of Glengarry Glen Ross scenes, doesn't it?
While there’s always some truth to stereotypes, the biggest exceptions to the rule lie within each one of us.
A sales ego is a huge growth buzzkill
Ego may certainly play a part in one's success, but it can also hinder one from significant sales growth.
In this highly connected, digitally driven and socially empowered business world; highly assertive, a know-it-all mentality along with a super-charged ego will be the kiss of sales death.
Real-deal sales professionals, you know... the true superstars, the ones that sell from the heart... They are open-minded, curious, collaborative, vulnerable, open to learning and aim for genuine partnerships with their clients.
These professionals are humble, have humility and operate without any deception whatsoever. This is in direct conflict to the behavior of ego-driven salespeople.
Being an ego-maniac and self-serving, ruins relationships, cuts you off from authentic experiences and erodes your clients' happiness.
“More the knowledge, lesser the ego. Lesser the knowledge, more the ego.”
Albert Einstein
WHAT WILL YOU ABANDON?
What would happen if you removed the excuses, overcame your fears and squashed your ego? Would this change your sales results? Would this help you in prospecting for new business or strengthen your client relationships?
Start trusting yourself as you look into your sales future. Don't hide parts of yourself your feelings, beliefs, or ideas to fit in or please others.
Rise above all the empty sales suits and take charge of your sales career.
What will you be willing to abandon? I believe we abandon ourselves when we do not value ourselves, when we do not act in our own best interest, and when we do not encourage ourselves.
Let's all be real... We have all laid down the excuse egg. We all have beat ourselves up over excuses.
Whining, moaning and crying in sales can be prevented. It starts with giving a rip about yourself and your career. Why is this important? You owe it your employer and more importantly your family.
What will you abandon to rise above all the empty sales suits?
I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.
Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.
In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.
With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social and Selling from the heart inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.
This Week in the Copier Industry Five Years Ago
This Week in the Copier Industry Five Years Ago
Third Week in December 2016
Had some interesting chats with many and maybe the most interesting was to send my Holiday card with Linkedin Video. Special thanx to Kevin Hoverman for that today. Monday to do this should be awesome!
Enjoy these copier threads from 5 years ago this week!
Konica Minolta Expert Dawn Nye Named to PIA Board of Directors
Solo Printing Opens First Digital Print Department With Xerox Products and Solutions
Top Ten Copier Quotes & Proposals for December 2016
57 Days of Selling "Day 50"
7 Social Steps I Used To Crush Quota As A Major Account Copier Rep
57 Days of Selling "Day 54" The Last Three Days
KYOCERA Receives Environment Minister's Award in Japan for Record 7th Consecutive Year
Canon and Konica Minolta Reps
Nuance OmniPage Server Receives BLI's Pick Award for Outstanding OCR Processing Platform
BLI Recognizes Leading Healthcare Solutions Providers with First-of-its-Kind PaceSetter Award
Lead for Color Copier in Alberta
57 Days of Selling "Day 52"
BTA MPS Client Engagement Training Series Starts Jan. 18
Toshiba's Latest Products Earn Better Buys Q3 2016 Editor's Choice Award
KYOCERA Document Solutions America Announces Arrival of New Top-of-Class MFPs
57 Days of Selling "Day 51"
Toshiba's Latest Products Earn Better Buys Q3 2016 Editor’s Choice Award
Ricoh’s Customer Experience Centre awarded BPIF ISO12647-2 Certification
Canon imageRUNNER ADVANCE C5500 Series Recognized with an Editor’s Choice Award from Better Buys for Business
57 Days of Selling "Day 53" The Remaining 40 Hours
57 Days of Selling "Day 55" The Last Two Days
Lead for Copier in Illinois
BTA, GAP Launch New E-learning Program for Sales Reps
Ricoh to lay off 220 Dutch employees
6 Signs Throughout the Sales Process Your Prospect Isn't Serious
Scan documents directly into the cloud with RICOH Integrated Cloud Environment (ICE) Video
The Anatomy of a Great LinkedIn Sales Message [Template]
Lead for Fleet of Copiers in Alabama
Lead for Fleet of Copiers in California
Print Audit: A Year In Review
Canon introduces new 4500 series b/w MFP's
Canon Discovery Services Selects Oasis Data Solutions as its Relativity® Hosting Partner
My top 5 wants from canon for 2017
Re: 7 Social Steps I Used To Crush Quota As A Major Account Copier Rep
Re: 7 Social Steps I Used To Crush Quota As A Major Account Copier Rep
Re: What's the weirdest place you've sold a copier to?
Re: 57 Days of Selling "Day 55" The Last Two Days
Re: 57 Days of Selling "Day 55" The Last Two Days
Better Call Art "How to Add Text with the Ricoh D7510 Interactive Whiteboard"
A great video to kick off our first video for the Ricoh D7510 Interactive Whiteboard. Each video we'll chat about a specific feature of the D7510 and how use that feature