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This Week in the Copier Industry Ten Years Ago

This Week in the Copier Industry Ten Years Ago

Third Week of September 2011

The end of a great week and one more left in September for me.  This will end the 3rd quarter for 2021 with one quarter left for the year.  I am still amazed at has fast the months travel buy and can only think it like would time past just as fast if I was on a deserted tropical beach



Enjoy These Awesome Copier Threads from Ten Years Ago!

RICOH UNVEILS FIRST-EVER IPAD APP DESIGNED TO FOCUS ON DRIVING COMMERCIAL PRINTING PR

Art Post (Guest) ·
tool that helps commercial printers increase sales of high-value services via iPad-driven marketing presentations that guide face-to-face selling. The app also helps these businesses operate more efficiently by providing online supplies ordering, service requests, user manuals, on-demand video training, and an up-to-the-minute media/substrate guide. All of these services, tailored within the app to the specific Ricoh production printer(s) a customer owns, can help sharply reduce costs. The app
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Re: CRANE COPIER DROP

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I do not think that was a current customer of ProCopy. So I don't think it was something that they sold. It definitely was not a Canon, Ricoh, Konica Minolta, Xerox or HP. It could have been a Kyocera but I really think it was a Toshiba. Look at the copier as it is being hoisted into the air. It starts to spin and you can see the front. I think the blocked this on purpose so you could not see the make. But the box gives it away. I just replaced a Toshiba with a similar appearing shell.
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RICOH INTRODUCES NEW AFICIO SP 4310N BLACK & WHITE LASER PRINTER

Art Post (Guest) ·
savings by guiding organizations through a transformation process that, among other things, establishes effective print practices designed to help improve workflow and increase productivity. Improved Productivity The Aficio SP 4310N replaces the Aficio SP 4210N in Ricoh’s monochrome laser printer product line. The SP 4310N uses Ricoh’s premier GW Architecture Controller to quickly process every job in the user’s choice of genuine Adobe® PostScript®3™ that supports 136 Adobe fonts, PCL 5e/6, or XPS
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Fuji Xerox Delivers Best-in-Class Print Speeds to Busy Enterprises

Art Post (Guest) ·
busy workgroups producing high volumes of documents. These products lead the way with lightning fast print speeds, an array of technologically advanced features and innovative printing options. David Borg, General Manager of Fuji Xerox Printers said, “The high volume monochrome segment is gaining momentum as more businesses look for solutions that enhance overall office efficiency. Fuji Xerox Printers operates 100 percent through the channel and we are committed to investing in exceptional
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Konica Minolta Included on Brand Keys Top 100 Brands List for Fourth ...

Art Post (Guest) ·
Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the fourth consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. BLI has named Konica Minolta 2011 “Line of the Year” award winner for the company’s award-winning line of bizhub Color and Monochrome Multifunctional Products. For more information, please visit http
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Konica Minolta Enhances Free Mobile App with Call Scheduling

Art Post (Guest) ·
Press release from the issuing company Field Technicians with Mobile Access Can Now Schedule Support Calls from Solution Support Division for More Efficient Service Call Management Ramsey, NJ –Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced document management and networking technologies for the desktop to the print shop, today announces the availability of Schedule Me, the newest enhancement to the Solution Support Division (SSD) Mobile Access
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KYOCERA Sets New World Record for Durability in A4 Printing Equipment’s Photoreceptor

Art Post (Guest) ·
sometimes regarded as a consumable component within electrophotographic printing equipment. However, since the debut of Kyocera’s first a-Si-coated components in its own printers in 1984, the company has used its proprietary technology to continuously develop the photoreceptor drum into a durable device with a lifespan equivalent to the mechanical life of the printer itself. As expectations for printing equipment continue to rise, demand has grown for electrophotographic printers that offer higher print
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Compass Sales Solutions Announces Jim McMeel as New Vice President of Sales / Eastern

Art Post (Guest) ·
. His expertise in Managed Print Services was further honed when he became Director of Sales for Cannon IV, an independent Hewlett Packard reseller. Jim then made the transition to HPS Office Systems, now Toshiba Business Solutions Indiana as Vice President/General Manager. Jim is well known and respected in the industry and was a member of the Copier Dealers Association (CDA) while at HPS Office Systems. “I’ve chosen to join the Compass organization because they are the industry recognized
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Imaging Solutions Specialist OR Managed Print Services

Art Post (Guest) ·
Imaging Solutions Specialist OR Managed Print Services Canon Business Solutions - Schaumburg, IL (Greater Chicago Area) Job Description Imaging Solutions Specialist *Responsible for selling Canon and all 3rd party software solutions within an assigned territory. Achieve Quota attainment. *Analyze unit reports and sales trends for Solutions Portfolio and co-develop strategy for consistent improvement with sales management. *Provide Solutions Expertise to sales organization. Conduct training
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Interview with Sujit Sanyal, Sr. VP (Business Operations Group), Ricoh India Limited

Art Post (Guest) ·
Limited. He has keen interest in teaching MBA students and in Total Quality Management. Ricoh Company Ltd. Japan, the parent company of Ricoh India Limited, is a leading global player in the area of (a) Imaging solutions like Digital Plain Paper Copiers, Colour Plain Paper Copiers, Colour & Mono Lazer Printers, Fax machines, Thermal paper etc., (b) Networking Input/Output systems like Multifunction Printers, Services and Software, Scanners etc, (c) Networking System Solutions like PC’s, Servers
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Océ announces fastest digital MICR printing system

Art Post (Guest) ·
over 100 countries and employs more than 20,000 people worldwide. Total revenues in financial 2010 amounted to approximately €2.7 billion. Océ is listed on Euronext in Amsterdam. For more information visit www.oce.com . Océ and Canon: Stronger together In 2010 Océ joined the Canon Group of companies with headquarters in Tokyo, Japan, to create the global leader in the printing industry. Canon develops, manufactures and markets a growing line-up of copying machines, printers, cameras, optical
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Xerox launches new printer

Art Post (Guest) ·
Xerox launches new printer Dubai: Mon, 19 Sep 2011 Xerox Corporation has launched a new printer, the DocuColor 8080 Digital Press, which handles jobs ranging from direct mail and calenders to booklets and collateral. Productivity apps, low gloss dry ink, and Automated Colour Quality Suite (ACQS) core to the DocuColor 8080 are three features that offer printers a competitive edge, the company said in a statement. “Our focus is to help customers produce more jobs, reduce costs and grow their
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Ricoh Loses another Top Exec

Art Post (Guest) ·
Geesh, it's like rats getting off a sinking ship! Just today Mark Bottini resigned as VP of Direct Sales for Ricoh US. He's going to accept a senior leadership position at another company. What company? It wasn't mentioned. And here's something I didn't know, Bottini was another former IKON guy! Taking his place will be David Greene, the same David Greene that was named VP of Dealer Sales of Ricoh US a month ago. Just as we thought we'd get a home grown Dealer guy, it seems that the carpet has
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Canon Introduces Compact imageRUNNER 1700 Series MFPs Offering Businesses Powerful Fl

Art Post (Guest) ·
systems. Offering seamless integration within existing Canon print fleets, the easy to deploy, easy to manage Canon imageRUNNER 1700 Series improves resource utilization as an alternative for multiple desktop laser printers while helping IT administrators harness Canon's powerful workflow tools. A compact, high-speed multifunction office system, the imageRUNNER 1700 Series allows customers using black-and-white printers (SFPs) and MFPs in the 30-55 page per minute (ppm) range to implement a
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Oce Arizona 360 GT is the First Flatbed Printer to be Installed at Printing Industrie

Art Post (Guest) ·
application versatility and open doors to technical and industrial applications. The printer offers the standard table size of 49" by 98.4" and an Express Mode print speed of up to 377 square feet/hour, which is ideal for banner and outdoor work. A new High Definition print mode delivers fine feature reproduction including the ability to print text as small as two-point, enabling commercial printers to offer higher-margin technical and industrial applications such as printing on lenticular lenses
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Canon extends uniFLOW platform to mobile devices

Art Post (Guest) ·
remotely without connecting to a company’s local network • Ideal for visitors to an organisation, for printing in hotels and airports when travelling for business, or for students in a university • Organisations can measure and track usage, charge back costs and identify misuse due to the uniFLOW platform’s cost management and measurement features Canon’s mobile print solution is an industry first • uniFLOW V5.1 supports all internet enabled mobile devices and enables jobs to be printed across full
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U.S. Government Discovers Cost-Saving Strategy…Buying in Bulk

Art Post (Guest) ·
U.S. Government Discovers Cost-Saving Strategy…Buying in Bulk Tuesday, September 20, 2011 What consumers call “buying in bulk” the U.S. government calls “strategic sourcing.” Beginning this week, some of Washington’s largest agencies and departments will join together to buy office printers, copiers and scanners with the intention of saving $600 million over the next four years. The deal involves the departments of Commerce, Defense, Homeland Security and Treasury, as well as the Social
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Savin/Gestetner/Lanier?

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Can anyone shed some light on Lanier? I know they were purchased by Ricoh. But are there still Lanier dealers out there? Where are they getting the Lanier branded equipment from? Is Ricoh rebranding all the existing fleet of copiers? Or are there only certain models that carry the Lanier name? Also what is the story with Gestetner? I know last I heard they are no longer being sold in the US. But are they still available in the US? Or are dealers just emptying out their warehouses? Whats the
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UBIX showcases high-tech machines

Art Post (Guest) ·
assistant vice-president Eisen Balcueva, sales and marketing senior vice-president and general manager Daniel Dumlao and general sales manager Migs de Guzman. Have something to report? Tell us in text, photos or videos. The Bizhub C8000, Konica-Minolta Bizhub C452 and Konica Minolta Bizhub C280 were featured in the event. Bizhub C8000 is a high level digital press that offers a wide range of printing capabilities, producing high image quality and definition close to offset printers and can
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Xerox to buy XL World to boost European business

Art Post (Guest) ·
Xerox to buy XL World to boost European business Associated Press, 09.21.11, 08:41 AM EDT NORWALK, Conn. -- Xerox Co. plans to acquire the Italian customer service firm XL World to boost its outsourcing business in Europe, the printer and copier maker said Wednesday. Financial terms were not disclosed. Xerox ( XRX - news - people )'s business services division, Affiliated Computer Services ( ACS - news - people ), is buying XL World. Xerox acquired ACS in 2010 to boost its services offerings
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Productrint Shop Services, Convenience Copiers, Multifunctional Devices and Related

Art Post (Guest) ·
) •Attachment 4 (Sample Pricing) •Attachment 5 (Print Shop Price Detail Pages) •Attachment 6 (Copier Pricing Detail Sheets) Open Date:10/03/2011 3:00 P.M. http://www.nashville.gov/bob/rfp/rfp_12330.asp
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All Covered Acquires Managed IT Services Practice of PMV Technologies in Michigan

Art Post (Guest) ·
for their IT support than any other company. About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the fourth consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. BLI has named Konica Minolta 2011 "Line of the Year" award winner for the company's award-winning line of bizhub Color and Monochrome
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Re: CRANE COPIER DROP

Art Post (Guest) ·
Canon or KonicaMinolta? It was NOT a Ricoh!
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ABBYY Powers a Quantum Leap in the Evolution of Multifunctional Peripherals

Art Post (Guest) ·
projects such as those of Australian Taxation Office, Lithuanian Tax Inspectorate, Ministry of Education of Russia, Ministry of Education of Ukraine, and Montgomery County Government of the USA. Companies that license ABBYY technologies include BancTec, Canon, EMC/Captiva, Hewlett-Packard, KnowledgeLake, Microsoft, NewSoft, Notable Solutions, Samsung Electronics and more. ABBYY OCR applications are shipped with equipment from the world's top manufacturers such as Epson, Fujitsu, Fuji Xerox
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MULTI-FUNCTION NETWORK COPIERS FOR USDA NRCS MISSOURI

Art Post (Guest) ·
Solicitation Number: AG-6424-Q-11-0002 Notice Type: Combined Synopsis/Solicitation Synopsis: Added: Sep 14, 2011 4:25 pm This is a Combined Synopsis/Solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as...
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CRANE COPIER DROP

Art Post (Guest) ·
CRANE COPIER DROP The winner of a “Worst Copier in Phoenix” contest will have their old copier dropped from a 75 foot crane, receiving a new copier as a prize. Anyone can have any hated item dropped from the crane for a $25 donation to Phoenix Children’s Hospital. 12pm-1pm open drop, 1:30pm crane drop, ProCopy, 1917 E. 5th St., Tempe. Read more: http://www.abc15.com/dpp/news/..._15_11#ixzz1Y4bBFihR
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Many Vendors Say They Offer Managed Print Services, But Do They?

Art Post (Guest) ·
Like many industry terms, the meaning of Managed Print Services (MPS) is a bit of a moving target in that it changes depending on who you ask. Some vendors claim they are providing a form of MPS with the automatic shipment of supplies to customers. Others claim a solution constitutes MPS if it entails hardware, supplies, break-fix and remote monitoring. From our perspective, MPS involves a whole lot more. Taken to a deeper level, MPS involves the proactive management by a service provider of
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The Challenge With an "All or Nothing" Approach to Managed Print Services

Art Post (Guest) ·
It’s not all that uncommon for an enterprise looking at the possibility of outsourcing its print management needs to hear a prospective vendor say, “We can definitely manage your print environment, but we’ll need to replace all of your existing devices with our devices.” While a total refresh of the enterprise’s print technology will likely deliver certain advantages when it comes to print management, the challenge with such an “all or nothing” approach is that it is not always a cost-effective
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Wide Format RFQ at Camp Zama

Art Post (Guest) ·
Solicitation Number: FA5209-11-Q-PV06 Notice Type: Solicitation Synopsis: Added: Sep 11, 2011 9:45 pm The government intends to issue a Request for Quote (RFQ) for the item below: Item: A0 size Wide Format Plotter. Function: Pinter, Scanner, Copier. Print Resolution: 600 dpi. Print Speed: 5 pages per minute. Paper Source: 4 roll paper feeder. Scanner: 600 dpi color scanner. Printer Driver Requirements: US Windows Driver. Network Interface Card: 1000 Base-T Ethernet. MFR (メーカ名): RICOH P/N (パーツ番号
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new copier to the Stamford Division Administration

Art Post (Guest) ·
State Contracting Portal Bid Details Page Help Organization CT Transit Bid/RFP Number RFQ Stamford Admin Copier 2011 Due Date 09/29/2011 Set-Aside NO Summary New Copier for the CTTRANSIT Stamford Division Contact Name Greg Chapin E-Mail gchapin@cttransit.com ... http://www.biznet.ct.gov/SCP_D...in%20Copier%20Ad.pdf
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Print Production Certification Test III

Art Post (Guest) ·
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copier_1700Srs_Short_Launch[1]

Art Post (Guest) ·
see attachedthis document has been archived please email me for details art@p4photel.com
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$1.5M Saved—On Photocopies

Art Post (Guest) ·
. The deal would involve the replacement of all the city’s copy machines, along with those of the Board of Education. The new copy machines would all be networked together with new and existing desktop computer printers. It’s far cheaper to print on copy machines—now known as Multi-Function Devices (MFDs)—than it is to do desktop printing, Fumiatti said. That’s where the money-saving comes in. The new system will automatically send printing jobs from desktop printers to MFDs if they are over a
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Copeco Celebrates 40 Years in Business

Art Post (Guest) ·
Denise Dennewitz speaks at Copeco's 40th anniversary celebration this past Thursday. Dennewitz is the marketing and advertising coordinator for Copeco. What started more than 40 years ago as two men selling used copiers out of an apartment building has turned into a profitable copier, facsimile and printer business in North Canton. Officials at Copeco, 3874 Highland Park NW, say the company has not only made it through a tough economy, but it’s been able to keep its customers coming back
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More Organizations Considering Managed Print Services Option to Control Costs, Free U

Art Post (Guest) ·
Sep 20, 2011 More Organizations Considering Managed Print Services Option to Control Costs, Free Up IT Staff, New CompTIA Study Finds Eight in ten managed print services providers expect market growth Downers Grove, Ill., September 20, 2011 – With demand for workplace printing expected to grow or stay at current levels for the foreseeable future, more organizations are taking a closer look at managed print services, according to a new study by CompTIA, the non-profit trade association for the
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Digital Copier Rental in MD

Art Post (Guest) ·
Just a few days left on this sorry!http://resources.baltimorecoun...g/B-460/B-460Bid.pdf
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Govt employee suspended over $80k printer spend

Art Post (Guest) ·
South Australia's Department of Premier and Cabinet says an employee has been suspended over the purchase of $80,000 worth of printer cartridges in three months. The Opposition claims the Aboriginal Affairs Department paid $80,000 for 200 print cartridges earlier this year. Opposition spokesman Rob Lucas told a parliamentary committee he is concerned because, in June, Victoria's ombudsman found public servants bought hundreds of thousands of dollars of over-priced cartridges in return for gifts
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Oki Elec. Ind. : OKI's Color Digital MFP Receives CHIP Magazine Recommended Award in

Art Post (Guest) ·
around. Awards from CHIP Magazine are highly regarded by readers and typically much sought after by brand owners. Ideal for very small workgroups (VSWG) and small offices/home offices (SOHO), the MC361dn color multifunction printer features a compact design and small footprint with four-in-one functionality. This provides customers the flexibility to easily print, copy, scan and fax from one compact device, on a wide range of media. This affordable desktop device will easily fit into any small
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Re: Ricoh Loses another Top Exec

Art Post (Guest) ·
Today we are announcing a change in our direct field sales leadership as Mark Bottini has decided to resign his position as Vice President of Direct Sales for Ricoh U.S. to accept a senior leadership position at an outside company. I want to thank Mark for his many contributions to Ricoh and IKON. He started his career in sales with IKON over 20 years ago and has held many leadership positions at the Area, Region and national level. His leadership, commitment and enthusiasm have been
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Re: Ricoh Loses another Top Exec

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Your comments above demonstrate the frustration that many RFG (Ricoh / SAVIN / Lanier) Dealers are feeling, which began when Ricoh acquired IKON. Since then, many Independent Dealers have picked up another Product Line, or bolstered their business with the other Vendor(s) they were already carrying. Ricoh is simply not stable, especially for Independent Dealers that sell Ricoh / Savin / Lanier. Yet, even the IKON / RBS direct side is faltering and the musical chairs amongst 'leadership' will
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Re: CRANE COPIER DROP

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Pro Copy HP, Kyocera and Canon
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Re: Cloud Poll

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Art...do you know if the 4 & 5 you mentioned will be a paid option or will that be offered free out of the box? On the Ricoh what do you need to have in place to print from the cloud? Or are these options just for scan2cloud?
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Re: Cloud Poll

Art Post (Guest) ·
I believe it's an SAS model, but I could be wrong there may be something in place similar to PPDM. With the Ricoh's as long as you have the PSIII module you can forward email attachments to the device and the device will print the attachment, there are a few limitations with this. Not sure about the other cloud print except for HOT SPOT
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Re: Canon iR2525 is Killer!

Art Post (Guest) ·
OMG, I'm up against one of these bad boys!! Ricoh had better do a refresh or the MP2500. The Canon iR2525 box is poised to capture a ton of clicks!!
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Re: Cloud Poll

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Canon's Cloud Portal - MEAP App allows you to connect a Canon ImageRUNNER-Advance to either GoogleDocs or MS Sharepoint Online. The MEAP App is free from Canon, and GoogleDocs will give you a free 1Gig of storage when you open a gmail account. The last time I checked a Terabyte of storage was ~ $250/year, which is pretty darn cheap. This allows you to Scan directly to GoogleDocs and Print Directly from GoogleDocs. You can even print MS Word, Excel, & Powerpoint docs that are stored on your
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Re: What is pdf/a?

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Back in August 2010 I was told the following, "Although PPDM does address the PDF/A format, the copiers only support PDF/I for image.... Type f and later copiers will support PPDM without fail, the older copiers are an "iffy" solution as per Ricoh Tech Support." This was in response to the US District Court asking for PDF-A formatting.
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Re: Cloud Poll

Art Post (Guest) ·
PPDM is a free software package from Nuance that is bundled with most Ricoh MFP's. One license only, allows the user to connect via server to set customer scan applications at the PC. Like scan2excel, scan2word, scan2sharepoint (i believe), plus searchable .pdfs, pdf fillable forms, data extraction (have not used this yet). SAS, software as a service. Most companies are moving to this model such as Print Audit has now done with Print Audit Secure. Other SAS models would be Document Mall from

This Week in the Copier Industry Fifteen Years Ago

This Week in the Copier Industry 15 Years Ago

Third Week of September 2006

Who Knew?  Guess I was out at the tables when this great new copier announcement was made!

Duplo, USA made their entrance into the copier/printer market with the introduction of the Docucate brand at their most recent Annual Dealer Meeting at Caesar’s Palace in Las Vegas. 9/18/2006

Enjoy these great copier threads from 15 year ago this week!

Konica Minolta magicolor 2490MF laser printer

Art Post (Guest) ·
Konica Minolta Magicolor 2490MF laser printer : Today Konica Minolta Printing Solutions USA, INC. introduced its newest color laser all-in-one, the magicolor 2490MF, which combines essential business functions Print, Copy, Scan, and Fax plus Camera Direct Photo Print into one convenient machine. Priced at just $799, the magicolor 2490MF provides cost-conscious, productivity-driven SMBs with the vital office tools they need in a single unit. The magicolor 2490MF joins the magicolor 2480MF
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Duplo Enters Copier/Printer Market

Art Post (Guest) ·
products will ship from either the west coast warehouse in Santa Ana or the east coast warehouse in Georgia. “A key to our success with our dealer channel has been that we listen and strive to build mutually beneficial relationships. The addition of our copier/printer line will only strengthen that,” added Simone, who has been a part of the office technology industry for over 45 years. “We have no intention of emulating Xerox, Canon, Ricoh or any other manufacturer. We believe the dealer has been
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Ricoh 1022 Faxing - Memory issue

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I have a customer who has a Ricoh 1022 with Fax Option and when they fax 10-15 pages, the memory gets close to 0%. I have added a HDD and additional memory and nothing helps. Does anyone know if this is normal for faxing on this machine. I tried a much older Mita standalone fax that has far less memory and it had no problem faxing a 50 page document with high page coverage %.
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Re: Ricoh 1022 Faxing - Memory issue

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I see where you said you installed a HDD and extra memory.I assume that was for the printer/scanner side. But, the AF1022 has an option for fax memory upgrade. Did you install the 400dpi/Page Memory Ricoh Order# 000826MIU. This will give you the ability to store more pages for a fax transmission. slim463
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The Ricoh Developer Program

Art Post (Guest) ·
Dear Art Post, We are happy to inform you that your membership application has been completed. The Ricoh Developer Program would like to welcome you as a Basic member of our community. Below you will find your username and password necessary to access the private area of the Ricoh Developer Program web site: Username: Password: If you have any questions, please submit any questions or requests through the Contact link of the web site. Best regards, The RiDP Team
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240W...trailing edge of drawing missing on print but not in viewer

BigMac (Guest) ·
A client sent an image to Plotbase from AutoCad via the HDI Driver and via WinPrint. It would print correctly on an HP Printer. We could view the entire image "correctly and completely" in the Plotbase viewer. However, regardless of where we printed the image on a sheet OR how large the image was on the sheet OR where the image was placed on the sheet OR whether the margin sizes were changed in AutoCad OR whether we rotate the image, the tail edge of the image was being cut off. Our systems
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Re: The Ricoh Developer Program

Art Post (Guest) ·
So was I then I realized I applied for the Rico developer program through the Ricoh web site. I have a basic free membership that allows me to edit some of the PCL and RPCS command codes for the Ricoh printers and MFP's. Just thought I would post it and if anyone needs the info I can pass it along to you all. Art Post
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Re: Ricoh 1022 Faxing - Memory issue

Jomama (Guest) ·
The number of pages in SAF memory is really a "your mileage may vary" 2 meg (standard) should be about 120 pages of 8 1/2 x 11" 5% fill documents. If the pages are legal size or if they have alot of print or especially is they have pictures, then the memory can be used up alot faster. IOW 10 legal size docs with some have a dark background (like on green paper for instance) will fill up the SAF PDQ. What I do is grab a collection of docs from my office and run them thru our office fax (a 3215 w
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4420NF with 2nd G3 option

Art Post (Guest) ·
I have installed a 4420NF with the second line option. he customer would like faxes from one of the numbers to be forwarded to an email address. We have succeded in this, however all faxes that were coming in on the first line are also be being routed to the same email address. Is there any way to have one of the fax lines just print and not forward to email? Art Post
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MP7500, SR842 GBC Streampunch III

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Hi everyone! Has anyone sold a MP7500 with the SR842 and GBC Streampunch III yet? I just got one in, am trying to deliver yet am getting conflicting messages from Ricoh Sales vs. Service support. I think we need firmware for the machine to make everything "talk", but sales and product manager are saying it should work. wondering if anyone had any ideas or knew about extra firmware not released yet. thanks for the help and have a great day! Amanda
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Aficio SP 9100DN

Art Post (Guest) ·
Ricoh is pleased to introduce the Aficio SP 9100DN, a powerful new printing system that delivers high speed duplexed, finished black & white documents. With a print speed of 75 ppm, a Duron 866MHz processor, a standard input capacity of 4200-sheets, and a Duty cycle of 300,000 prints. This product works well in Centralized Reproduction Departments, Data Centers and specialized office environments while providing an alternative to high priced competitors in this market. It is the perfect
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Re: MP7500, SR842 GBC Streampunch III

Art Post (Guest) ·
You should be ok with the standard config from Ricoh. Although I would test prior to delivering to the customers location. Art post
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Re: Canon Copiers Are HOT!!

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Just to be clear, we are talking about copiers that were last manufactured in 1997.
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Re: Ricoh 1022 Faxing - Memory issue

Art Post (Guest) ·
Slim is correct! You need to add fax memory, specifically the SAF memory, if my memory serves me correctly. Art Post
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Re: Ricoh 1022 Faxing - Memory issue

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I did add the fax memory hoping that was going to help.
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Re: 240W...trailing edge of drawing missing on print but not in viewer

Art Post (Guest) ·
Did you try printing using the HP driver?
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Re: CPC file extention

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That's a good point, and makes me realize I misread the question. I read "is the .CPC extension supported" but you asked "can these files be printed". The answer will be, of course they can be printed... As long as your customer has a Windows-Based program that can open the file. You can then just use the windows print driver to sent the print. You will not be able to submit them with Plotclient, or have Plotbase understand them natively, but once they pass thru the driver, it should work fine
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Re: Duplo Enters Copier/Printer Market

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possibly kyocera their new business color box is kick butt and their black and whites run flawlessly pm to pm
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Seiko’s LP-1010 Teriostar Wide Format

Art Post (Guest) ·
drawing. Easy-To-Use Large Display – Provides excellent visibility and easy operation of the entire printer. User Replaceable Drum – Easy to replace photo cartridge drum allows you to do your own drum replacement. No service call! Prints up to thirty three feet long Superb density & excellent line acuity Small footprint Print from any PC in your network Low cost of ownership About Paradigm Imaging Group Paradigm Imaging Group, a distributor of large format scanning and printing solutions with
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C3030 with MAC OSX

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A printing customer that uses MAC OS X tells me that since they installed the C3030, they are not able to see the paper trays to pull 11x17 to print their proof sheets. They can see the printer, but not the trays. Is the configuration of the printer the same in MAC as with Windows to configure the trays? Any MAC users out there that can help with this?

Selling Copiers in the Eighties with John Saramak

John Saramak and I go back to the first days of the Print4Pay Hotel.  All of us had to learn about networking and how to connect our MFPs to networks for printing and scanning.  It was a great learning lesson for us.

Selling Copiers in the Eighties



Art:   John how did you find your way into the copier industry?

John: I started in the industry in 1982.  I had worked my way through college during the mid-70’s working at Republic Steel in Buffalo NY, worked in production then went through and graduated from the corporate management training program in 1981.  I had a great job, future, and was making 35K with tons of benefits.  My 17 ¾ % mortgage didn’t stress me as it was a write off, until the industry died and my plant closed in 1982.

My options were slim in Mfg. Management and with no experience, I took an entry level street sales job selling Savin liquid copiers at straight commission.  These jobs had about a 90% turn rate in the first six months, however I did make a go of it hitting quota.  No leads, existing customers, or large accounts…. the senior reps and managers got all that.

In my daily knocking on doors routine, I found a new company that was opening up operations in Buffalo and New York State – ComDoc, representing Ricoh under their own name.  I looked good with my 6 months experience, big ass station wagon full of copiers (leaking toner all over), and a real desire to play in the big leagues.

Long story short, I spent 25 years there sharing great success with the company and countless peers who bought into the company’s excellent management plans.  Anyone in the business now or then, knows ComDoc as a true success story and I was fortunate to be part of it.

Art:  Interesting right?  Can't believe the interest rate was 17 3/4%! So what company or manufacturer did you start with, what was your title and what year did you start?

John: So with ComDoc I started out in 1983 as an Account Executive, and our business plan was to go right at the Xerox’s major account base.  Ricoh was relatively unknown to our Buffalo marketplace just as ComDoc was. We were a stable 25-year-old Ohio company, but ambitious ownership expanding through New York’s four major thruway belt cities.

I took my 25-year-old bumps and bruises going up against Xerox’s big hitters and some other local well-established dealers, many with former Xerox reps.  However, my skills improved as well as the ability to move customers to take a chance on me, and when they did, I learned the referral process really well and got traction.

Combining personal drive and strong manager support, playing against the big boys always had large payoff’s when you win.  People who previously did not consider a dealer usually were paying top dollar and welcomed better service and pricing, that was list price for us and big commissions.

In my first year, I had a deal with a local bank that was considering a Xerox 8200, but bought 3 Ricoh 6080’s at list price from me, because “they trusted me” with a better alternative.

Art: If you worked for a dealer or manufacturer, please tell us what brand(s) you sold and what was your favorite model top sell and why that was your favorite.

John:  Ricoh had great early 1980’s product devices such as the 4060 with multi reductions.  As most Mfg.’s wanted to move upstream, Ricoh hit gold with the 7060.  Auto reverse feeder, and it offered computer forms feed and stapling.  Xerox was still leading people to spec those “lock out” features as it was unique to them for so long.  I had several that were not up on their competitive info and stole some business.

So now you could offer that.  But the real plus of this unit was a 17-inch drum, which allowed for feeding 11 x 17 in portrait mode and doing legal size at 100% rated speed.  Xerox was great at their productivity charts and this machine allowed you to beat them at their own game.

Art:  Who did not loving Xerox! What was the percentage of copier sales people that made it past two years and why made them last or not last so long?

John: ComDoc invested back in the company with great training.  I think that the overall market place probably had 80% or so leaving in that time line (2 years).  I believe in our case is was much less as we had better management and a range of assignments with different quotas. In our case we were not perfect, but also had a number of successful reps leave to move on to medical or other sales.  The fact they succeeded in a very competitive and activity-oriented business was attractive

Our company set high standards and some could not make it with consistency, for a number of reasons.  On the other side witnessed many people from various walks of life previously, who took it all seriously and grew along with company.  The business itself put the same challenges on everyone, however there was a continually growing number of success stories in all of our offices.

Every company wanted to adopt an environment of a “Career” vs job, but the company’s continual success confirmed it was present here.  We were proving that it was not a matter of how many bodies on the street or calls made…. it was really about quality and it worked to push back the turnover curve.

John: What did you like the most about your job in the eighties?

Art: Above all,  was achieving success and growth, and being in a company (ComDoc) environment that fostered it. Our company had 11 branches at the time and even though our sales stack rankings has us competing against each other, I developed many true friendships where someone would help me close a deal even it it took them away from their own battles.   I felt I could be in control of my career and not have to go through another steel industry meltdown and lose my job for unforeseen circumstance.  Towards the late 80’s, we were marching on and not looking back.  We had the respect of our customers and competitors.

What really enhanced our position that our company became involved with new evolving technologies while others were just moving boxes.  That included G 3 fax, enhanced AV products,  laser optic filing, and my favorite, scanning.  Not only basic matrix matching where the square plug fits in the square hole, but Kurzweil artificial intelligence that could even read handwriting.  Although each product type in our company had specialists to sell them, I was able to learn the process and effectively sell all.  I could truly offer end to end value to my clients, as many of my competitors were stomping around “what’s it going to take to do business today”.  Also, I was truly interested in them.

John: What did you dislike the most about your job in the eighties?

Art:  With product innovation and new features on our product, these were often lead in’s and carried interest in approaching prospects and helped in the decision process.  So adding extra time and resources in creating your offering was becoming more and more rewarding by finding and developing a unique customer need

However even though our company was a large Ricoh dealer with lots of compliments from them, having small multi line dealers (Ricoh one of them)  in town with little restriction often found them finding their way in your deal with the “me too” approach .  You did the work, they show up offering the same product and cut the profit out of the deal.  It often was represented by a manager or even an owner whose price did not involve the cost of a sales rep.   The 80’s economy was fairly flat and price mattered.

Multiple dealers of your own brand were a pain, and having three other brands of the same machine (Savin, Gestetner, Lanier, PB for a while)  just named differently  would give a client 5 + choices of the same box.  To succeed you needed to stay the course, sell harder, and separate yourself with your own positive attributes.  This aspect was the least concerning as there are many other  products under different names. (Chevy/Buick/Pontiac/Oldsmobile).

However with Ricoh as the Mfg. and we  often used their programs in addition to the product.  It was confusing to the customer, and sometimes they would evade all the Ricoh offers and go back with X.

And it often led to difficult conversations within your clients account as to “How can they be so much less, especially with us having your product already”.  As I evolved from street sales to major accounts, this became more frequent.  Understanding how manufacturers work and how the Ricoh RSM  rep’s business plan/quota was, you had to deal with it.  Ricoh was a hot name.

John: What was the compensation plan like, was there a salary, what is just commissions or was there a mix of salary and commissions?

Art: Our plans changed each year and as we progressed a mixed salary/commission/bonus plan emerged.  Regardless of how it was termed, everything was performance based, yet offered reps a true opportunity to manage their plan.  For example, there was weighting of sales revenue/gross profit/new business to hit your plan.  Someone might go and sell big deals at lower margins while some might generate high profit deals that lead to the same result – hitting quota and presidents club.

Once a rep hits their first presidents club, they would never want to miss as the event was so well presented.  It was a quality location where success was celebrated by all.

As the industry was changing with product offerings as well as the markets we targeted, so did the comp plans.  In later years the gates became mandatory to insure a product venture got the attention of the reps.

Ricoh did have periodic incentives direct to the dealer sales rep which were attractive, it was above and beyond your normal comp plan.  Although it wasn’t in the 80’s era, the Ricoh Aficio League was a most motivating and useful tool as I have seen.  Great incentives by product, and a very valuable blog where I became familiar with Art Post.

John: Ty John, how did you go about finding new business, and what was your favorite of those methods and why?

Art:  Joining a brand-new company in a new marketplace with a new manufacturer, when you are the first employee with not even on machine to reference at first, it was all cold calling.  Be it phone or in person, no one was calling in and we had to go find the business.

As time went on and my base increased, referrals would add a number of new opportunities.  Sure, we all want and ask for them, but I would spend more time with a customer at any level (DM, key op, or user).  Finding out any organization they were part of from their church, social club, friend…. I would pursue them and work to get myself in but go back and ask them for a boost when needed at any point of the process.

Charitable organizations (Diocese, United Way,) had many affiliates and I was able to establish a program of some sort that was attractive.  In return for using their organizations names as a hunting license, I promised and delivered a quality program that was perceived with value.  It didn’t secure the business, but it was enough to convey a comfort level with me being new to them, and got me in the door.

John:  How did you go about finding new business, and what was your favorite of those methods and why?

Art: Joining a brand-new company in a new marketplace with a new manufacturer, when you are the first employee with not even on machine to reference at first, it was all cold calling.  Be it phone or in person, no one was calling in and we had to go find the business.

As time went on and my base increased, referrals would add a number of new opportunities.  Sure, we all want and ask for them, but I would spend more time with a customer at any level (DM, key op, or user).  Finding out any organization they were part of from their church, social club, friend…. I would pursue them and work to get myself in but go back and ask them for a boost when needed at any point of the process.

Charitable organizations (Diocese, United Way,) had many affiliates and I was able to establish a program of some sort that was attractive.  In return for using their organizations names as a hunting license, I promised and delivered a quality program that was perceived with value.  It didn’t secure the business, but it was enough to convey a comfort level with me being new to them, and got me in the door.

John:  What was the first sales book that you read that and what did you take away from it?

Art:  Successful Selling by Tom Hopkins.  There were numerous benefits I gained from this, the greatest being that ongoing self-study was going to be a difference maker.  Tom Hopkins at the time was renowned for his success and knowledge in sales, and had a great delivery and teaching presentation.  Also, rather than being product related (speeds, feeds, trays, etc.)  it focused on moving people to take action, in your favor.  It’s not necessary what you say but how and when you say it.  It talked of leading people through questions…. which is geometrically more effective that blurting out facts and figures.

It paved the way for ongoing self-study and interest in my career, and applying its attributes helped improve my desired impact to be a professional.  It made the process fun, and gave hope for continued success.  I was fine with doing the legwork, but I wanted to improve the success ratio and returns for what I was putting in.

ComDoc was incredibly supportive of ongoing learning.  Communication about the industry as well as our company was delivered on a regular basis.  We were provided frequent readings and brought together regularly for intra branch training sessions with top name moderators.  Early on, “student for life” thought process was in place and remained.  It helped make a difference not only in gaining customers, but in attracting talent which was the key to our growth and success.

To this day being retired, I still take interest in learning.

John:  What type of car did you use for your demonstrations and how many demonstrations would you perform in a week demonstration?

Art:   At the time of entering the copier business, I had a but a beautiful brand-new Yamaha Motorcycle. A condition of employment at the time was a car or truck to fit a gurney, so I said bye bye to the bike and sold it and bought a huge, old Ford Galaxy wagon.  It was a big ugly car but with the rest of the money I bought 3 tailored Hart, Schaffner, and Marx 3-piece suits.  So, I would pack that car with 2-3 units and go about my day.  Not a pretty scene, but I looked good and worked until 5 every day showing those units to anyone who would look.

John: Can you tell us a couple of funny stories about selling copiers in the seventies?

Art: I made a courtesy call to a large account that I was able to “get my foot in the door” that was a Xerox house with 40 units.  My contact actually was in the lobby with the Xerox sales manager as they were waiting for the rep to show up with paperwork for 8 renewals.  On my way out from doing some touch up training, my contact (looking mad and frustrated) said the Xerox Sales rep never showed, he told the manager to leave, and signed on the spot for 8 units.

Another was competing against Pitney Bowes who had demonstrated an exact match of a Ricoh Mfg. product.  When the customer came in to the office for a demo, I recognized that our unit fell dead in the water when powered up.  Lots of lights, some grinding, and then…. nothing.  They had brought in the copy samples and jobs they seen at the PB office, all of which they loved and said they were the ones to beat.

We had a working relationship with a mailing machine competitor of theirs and he had provided info and reference that PB was only interested in the copier part of the business to cream them on the mailing solution, and also had a proposal of theirs to prove it. We did some good ole Xerox “FUD” (fear, uncertainty, and doubt) on the overall situation.  Our demo was just going to the machine saying it was the same, but proclaimed our dual approach had more value and they signed on the spot.  They even asked if the machine they seen (dead) was going to be theirs.

Anything can happen!!

Probably the best happened on my first day in the field by myself.   Although I had a whole week’s training, I basically had a 3-page memorized script I was ready to follow.  Anyhow, I was so green, and I was scared, and walked around the building I was going to knock on…. for about 40 minutes.  I finally said enough, they probably are not going to see me so I blurted out that I wanted to see the DM.  My first cold call on October 16th , I got invited in and between sweating all over the place I got the speech out.

The funny part is I had mentioned an attractive tax incentive of that time – the Investment Tax Credit, 10% back for previous year purchases.  I got the call on 12/31/82 if I could deliver and invoice, we could and we did, it was $10,000 sales at the time which today would be much more.  First cold call – success!  You gotta believe.

John: What is the biggest problem you seeing facing the industry today?

Art:  People – finding them, hiring them, keeping them, and establishing an acceptable performance package.  Growth of a dealer is going to come from gaining competitive business for the most part, as well as expanding your product and service offering.  In my final years running a small family dealership (5 million Sales), it was attracting candidates who would embrace that a good portion of their position would be prospecting.

From a dealer perspective, locking into a MFG relationship that you know is strong and where they won’t come back at your own base is a concern.  In addition, as there are more fixed usage contracts being let with prices guaranteed for 5+ years, the costs of providing residual service and supplies have wafer thin margins.  A slight increase in the dealers’ costs can turn that great deal upside down.  

John:  If you had to would you do it all over again, if so, what would you change?

Art: First and foremost, I would pound it into my head that the payout for finishing 2nd in a deal is the same as finishing last.  And depending on your own business plan, it could be worse.   Although we were dealing with savvy technology, it can be an involved process for competing in a deal and often requires using resources above and beyond your own time.

As a rep you need to be 100% objective and 0% hopeful that just because someone talks nice and takes your call has you in the stretch in first.  Indeed, you have to play to get paid, but the better you get at reading the pulse and applying appropriate action can make a difference in your pay and maybe your career.

I had a number of situations where I got the dear John letter telling me that next time, we will certainly consider you, and sometime got it in subsequent rounds because I was persistent.  This meant you needed to wait and be there, as well as put food on the table for today.

But this is a performance-based business and we only get paid on what we closed.

John: What’s the one piece of knowledge that you’d like to share with new reps entering our industry?

Art:  Welcome to selling. It’s about getting into someone’s head and motivating action in your favor.  I distinctly recall my 2nd day in the business asking a very polished professional (owner of the dealership, former sales director of NCR corporation), “what does it take to sell?” The response was “A need, money, and an open mind”.

Now 40 years later I think that is still accurate in its basic term.  The key being an open mind.  So I tell the new rep today you plan every day with quality work, you review every day with clarity as to accomplishing what you set out to do, and you are open to feedback by trusted and respected colleagues as to get it done.

Follow and USE your available resources.  Quick example – Art Post shares 40 years of knowledge, passion, strategy, and success.  Why wouldn’t a rep take the time to read it??  Every manager of reps should be asked this question, especially if they want their person to succeed.

If it’s a job hope for good luck and maybe you will be in the right place.  If it’s a career, take it seriously.   Focus on what is important and makes the difference, its often the perceived “hard stuff”.   The turning point in my career at ComDoc was after a couple roller coaster years and finding excuses why my  position was at the bottom of the track again, I was told “Only you can do it! Thank you Larry for setting me straight and I never looked back.   

End of our chat

That was incredible and the time that John spend sharing his information was amazing. So much can still be learned from those that walked our paths before we appeared. I hope that we all take pieces of these tracks that will help us continue our paths down our sales cycle.

You can always reach out to John here!

What Exactly Is ITAD?

by Michael Vosnos, ITAD Consultant (CDIA+ and CITAD Certified)

IT Asset Disposition (ITAD) has been a burgeoning industry for the past two decades and with the continued proliferation of data bearing devices, its growth is expected to be exponential in coming years.  Yet outside the industry itself, there remains some uncertainty about what ITAD is and what it encompasses.  Moreover, most organizations only consider ITAD as an afterthought when they have to “get rid of stuff” rather than taking a proactive approach to their asset management. This is something to address given the growing and increasingly critical importance of ITAD within the greater IT field.

While different organizations and individuals have somewhat varying definitions of ITAD, at its core, ITAD is the management of decommissioning retired IT assets in a manner that ensures data security and environmental compliance while maximizing residual value.  ITAD vendors accomplish this through means of responsible recycling and remarketing, methods of data erasure that are NIST 800-88 compliant, and by partnering with certified downstream vendors.  The surest way for organizations to be certain that their retired assets are managed in a way that is both secure and ethical is to select an R2 certified ITAD vendor. Such vendors are rigorously and routinely audited by an independent third party to ensure compliance and implementation of best practices.  Among non-certified ITAD vendors and e-waste recyclers, standards and practices can vary greatly, often creating vulnerabilities for their customers.

As noted above, the quickening pace of technology has elevated the imperative of ITAD.  With tightening refresh cycles of traditional IT assets, cloud migration, and the emergence of the Internet of Things (IoT), this trajectory will continue into the foreseeable future.  It is therefore critical that organizations begin incorporating ITAD into their overall lifecycle management program now rather than later.  Unfortunately, the approach of most organizations to date has been of an ad hoc nature and to view ITAD as a “necessary evil.”  As a result, responsibility for ITAD is often delegated to a junior member of the IT staff with the seemingly cheapest, up front option selected.  This leads to un-recouped residual value of the retired assets, uncertainty of data security, and dubious environmental impact.

Conversely, organizations that have a robust asset lifecycle management program will plan their refresh cycles in a manner that optimizes the functionality of the devices while capturing the maximum residual value, making refreshes more fiscally sustainable.  The hidden costs of continued usage of less capable, mature or obsolete devices and their depreciation are significant.  In addition to CIO involvement, key stakeholders such as CFOs, COOs and other executive staff are included in the planning and decision making processes as a robust asset management program demands their involvement.  Finally, these organizations consult with a trusted, certified ITAD vendor.  A knowledgeable ITAD consultant will assist these organizations greatly in planning and optimizing their lifecycle management program, lending key industry insights.

While new technology is naturally more exciting to most people, end of use devices require an equal amount of planning and care as they exit an inventory.  The front end costs of proper planning and asset management are vastly outweighed by closing vulnerability gaps in data security, the costs associated with environmental compliance issues, and the loss of residual value of end of use devices.

At ARCOA Group, we provide quality asset retirement services designed to maximize data security and asset value. Being a leading certified company, we make it our duty to ensure our services meet our client’s exact needs. Contact us today or request a free quote.

Arcoa - Copy - Copy

70% of office equipment sales reps do NOT include any solutions

70% of office equipment sales reps do NOT include any solutions in their MFP proposals was a recent survey that was published with ENX Magazine.

In addition these statements came from that article. 

Suggests that sales reps focus on:

  • Focus on the big picture benefits of the hardware/software/services working in concert
  • Do not get bogged down in specs and features of the solution
  • Offer all-inclusive monthly payment, instead of separating hardware and
    solutions

80/20 Rule

My first thought is that 30% of the reps are including pricing and or information for the solutions.  When we think about the 80/20 rule it tells us that 20% of the reps are making the 80% of the commissions. Thus I don't think 30% of reps selling or offering is a terrible number, however there's a lot missing when it comes to solution revenue, and solutions that create sticky clients for multiple years.

I'm one of those 30 percent reps and in most cases I'm always pitching solutions to my clients.  My reason for offering solutions is pretty simple on a couple of different points.

If I'm not selling solutions then my competitor is.

I will also look to offer the best opportunities to my clients to make my products or values be a difference maker. It's not about copy, scan, print and fax anymore, it's more about digging down with the client and finding issues that make their job take more time.  If I can pin point that issue and have that client buy in,  then our solution makes sense then it's an additional check in our column for when it comes time to purchase.

Focus on the big picture benefits of the hardware/software/services working in concert

I can agree with the bigger picture of the hardware/software/services working in concert but we still need to keep an eye on our competitors. I like to say that if I find a competitor that's not offering a valued solution to the client then I'll find a way to talk about how the combination of the the MFP and solution will make a better option.

Do not get bogged down in specs and features of the solution

You need to understand the specs and the features of the solution before you can offer an option that will work for the client.    So to tell a client that we have this great PaperCut solution that will save you $2000 a year is not going to convince the client that they need the solution.  The rep that takes the time to explain the specs and features will score points with the client so they can decide if the solution is something that will help them.

Offer all-inclusive monthly payment, instead of separating hardware and
solutions

In recent months it seems that the all-inclusive maintenance/lease payment is picking up steam.  Adding $15, $25 or $50 per month per device is a simple way of  delivering a simple billable delivery to the client.  We do need to make sure that those amounts per month can be billed as pass through. Thus the client is not paying interest costs with the current lease.

Back to 70% don't include or offer solutions

Most of the industry manufacturers have been horrific when offering vendor  solutions to our dealer vendors. We've seen solutions launched time after time to only see those solutions fail and discontinue in a couple of years. Dealer vendors and dealer salespeople will find it hard to go back to those clients with addition solutions that failed the first solution offering.

Solution Offerings

What I find is that there is not enough time being spent by either the dealer or the manufacturer about the subscription solution.  If more time was spent by both the dealer rep and the dealer rep (rolling pricing and programs out to our sales people) would make a big difference helping sales people understand their solutions better.  Better understanding allows the reps to offer additional options to our clients.

Would love to hear from others

-=Good Selling=-

This Week in the Copier Industry Ten Years Ago

This Week in the Copier Industry Ten Years Ago

Second Year of September 2011

Pretty much now time to play catch up on the world! Still need to finish September in the hunt for the end of the year.

Enjoy these Awesome Copier Threads from Ten Years Ago!

Lasers sharp against printer sales decline

Art Post (Guest) ·
Lasers sharp against printer sales decline All-in-one and other laser printer sales up as overall printer volumes fall By Fleur Doidge UK printer sales slid 15 per cent in unit terms during the second quarter of 2011, compared with the same period a year ago – with lasers the only segment to post growth. That is according to IT market watcher Context, which also found that the all-in-one (AIO) laser category in the UK expanded 24 per cent, with laser printers overall increasing their share by
Topic

Major RFI for over 565 plus units in NE USA

Art Post (Guest) ·
There are 565+ printer/copier devices active across all campuses. 430+ of these devices are owned by the University while around 135 devices are currently leased on 48 to 60 month contracts through the Cost per Copy (CPC) program. Of the 430+ devices owned by the University, the most represented brands include Savin (179), Canon (118), and Ricoh (97). There are also a small number of Konica‐Minolta, Sharp, Xerox, Kyocera‐Mita, and Gestetner devices present. For the 130+ leased products
Topic

Digital printers see benefits of Konica Minolta partnership with Pent Net

Art Post (Guest) ·
by Nolan Giles Konica Minolta users are already taking advantage of the ordering automation advantages of the digital equipment manufacturer's partnership with Pent Net. David Procter (pictured), general manager for production printing at Konica Minolta, said the partnership, announced earlier this month, will help printers save money and time. "By adding Pent Net document streamlined web-to-print solutions to our product mix, Konica Minolta can now provide online job quotes, print-on-demand
Topic

Konica Minolta to Highlight Corporate Initiatives at Graph Expo 2011

Art Post (Guest) ·
/or an interview with one of our in-booth speakers, please contact Alicia Libucha at ALibucha(at)kmbs(dot)konicaminolta(dot)us. About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. Konica Minolta was named the 2009 Supplier of the Year by both the Allegra Network and the National Association of Quick Printers (NAQP), as well as received the Sales Support Award from Mail Boxes Etc., Inc
Topic

KODAK Technology Pervasive at Graph Expo 2011

Art Post (Guest) ·
Printing System, creating a direct mail coupon and transactional print piece with remittance perforation. For workflow customers, KODAK PRINERGY Workflow will be on display at the Konica Minolta (#2227), Ricoh (#2600), xpedx (#3601) and EFI (#2000) booths. KODAK Workflows, which include Rules Based Automation (RBA) and Online Print Solutions (OPS) give partners greater automation and efficiency. Konica Minolta will showcase the newest version of the IC-307 Print Controller along with KODAK
Topic

Daily Copier & MFP Industry Notes from around the World

Art Post (Guest) ·
Konica Minolta to Highlight Corporate Initiatives at Graph Expo 2011 ...Read 'Konica Minolta to Highlight Corporate Initiatives at Graph Expo 2011' on Yahoo! News. Provides Production Print Customers with Valuable Resources ...read more Konica Minolta Donates Award-Winning bizhub Press C8000 to ...Read 'Konica Minolta Donates Award-Winning bizhub Press C8000 to Printing Industries of America' on Yahoo! News. Next Generation Color Digital Press ...read more Xerox, Customers Receive Industry
Topic

Productivity soars at Konica-Minolta France

Art Post (Guest) ·
Konica-Minolta, a printing equipment manufacturer, wanted to optimize the contract management process at its French subsidiary, improving its reliability as well as customer satisfaction. Seventy employees at Konica-Minolta’s French subsidiary work daily on contract administration, processing 2,000 contracts—new ones or renewals--each month. With 20 percent growth in its core business since 2010, Konica-Minolta wanted to enhance the entire contract management process, from data entry to billing
Topic

EFI Showcasing Integrated Product Portfolio at GRAPH EXPO,

Art Post (Guest) ·
digital technology. EFI's suite of offerings will be on display in booth 2000 (Sept. 11-14th, Chicago's McCormick Place) and in partner booths, including Canon U.S.A., Heidelberg, Konica Minolta Business Solutions U.S.A., Ricoh Americas Corporation, Xerox Corporation and others. The newest versions of EFI products will be featured, including business process automation and Web-to-Print software; the next-generation Fiery® digital print platform; EFI mobile print products; an EFI VUTEk® superwide
Topic

Konica Minolta Group Introduces Color Care Suite for bizhub PRESS Digital Presses

Art Post (Guest) ·
Printers (NAQP), as well as received the Sales Support Award from Mail Boxes Etc., Inc. For more information, please visit http://www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter. Konica Minolta Business Solutions U.S.A. Contact James Norberto Konica Minolta Business Solutions U.S.A., Inc. +1 201.825.4000 PR(at)kmbs(dot)konicaminolta(dot)us Konica Minolta Sensing Americas Contact Lou Carulli Konica Minolta Sensing Americas, Inc. +1 201.785.2413 lcarulli(at
Topic

Xerox adds two new digital print systems to color portfolio

Art Post (Guest) ·
, which has generated print volume and revenue growth for thousands of global print providers. The Xerox Color 550/560 Printer packs sharp image quality and a host of application options into an affordable package -- and one with a footprint flexible enough to fit in large enterprises, commercial print operations and quick print shops. Its enhancements include an Integrated in-line Xerox SquareFold Trimmer Module, which produces square-spine booklets that lay flat for a professional look, a GBC
Topic

Ricoh Demos New Color Production Printing System at GRAPH EXPO 2011

Art Post (Guest) ·
announcement. To learn more about Ricoh's full line of products, services and solutions for production print environments, please visit http://www.ricoh-usa.com/RPP . About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company, Ltd., the 75-year-old leading provider of advanced office technology and innovative document imaging products, services and software, with fiscal year 2010 sales in excess of $23 billion. Ricoh's fully
Topic

New Xerox EX Print Servers First to be Powered by the Latest EFI Fiery System 10 Tech

Art Post (Guest) ·
GRAPH EXPO (#2000 through Sept. 14th) as part of an end-to-end workflow demonstration. EFI is a Xerox Business Innovation Partner. For more information, visit EFI at GRAPH EXPO, go to www.efi.com or contact 800-875-7117. About EFI EFI (www.efi.com) is a world leader in customer-focused digital printing innovation. EFI's award-winning solutions, integrated from creation to print, deliver increased performance, cost savings and productivity. The company's robust product portfolio includes Fiery®
Topic

Ricoh India announces Channel Expansion plans in Eastern India

Art Post (Guest) ·
. 11000/-. SP1200SF is a A4 Multifunction Printer that prints, scans, copies and faxes, priced at Rs. 17,000/-. All models have print speed of 22 pages per minute. Features such as Toner Save mode, Front access, and 'N to 1' option (printing of multiple pages into one sheet) makes them ideal printing solution for the Small and Medium Enterprises. Notes to Editor About Ricoh India Limited Ricoh India Limited is a Public Limited company with 26.4% by Public and 73.6% owned subsidiary of Ricoh
Topic

Managed Print for Sharp in Palm Beach

Art Post (Guest) ·
Job Requirements Job Description Job Status: Full Time Work Experience Required: Up to 1 Year Hours/Shifts: Day (First Shift) Education Required: BA Degree or BS Degree Certification Required: Unspecified Weekends: Not Required Authorized to work in US: Yes Pay and Benefits Salary Range: Unspecified Benefits: Unspecified SBS Managed Print Services Sales Analyst Sharp Electronics Corporation Job ID: 2011-1227 Responsibilities: ·In coordination with the Branch Sales Managers and Branch
Topic

New York Giants Name Ricoh Official Document Solutions Partner

Art Post (Guest) ·
Michael Stevens, Senior Vice President and Chief Marketing Officer, New York Giants. "When the Giants opened the Timex Performance Center, our new training facility, we sought to have the best possible document management technology available in the building, and that's clearly Ricoh." Ricoh offers a full range of digital imaging products suited for any workgroup environment from SMB to Enterprise, including color and black and white multifunctional copiers, printers, facsimile systems
Topic

Leasing a Ricoh copier for about $123.50 per

Art Post (Guest) ·
Leasing a Ricoh copier for about $123.50 per month for 60 months. Officials explained the current copier is 15 years old and needs to be replaced. However, the purchase price of a new copier is $88,000. Council felt leasing was a better move, especially considering it’s a maintenance lease. The lease covers all expenses, save for purchasing paper. http://www.michigansthumb.com/...c9dc7bb709884036.txt
Topic

Xerox Unveils Business Development Resources at Graph Expo

Art Post (Guest) ·
combines consulting and software as a service (SaaS) to deliver a Web-to-print solution. "In our competitive market and uncertain economy, everyone is looking for an edge," said Joe Rickard, president, Intellective Solutions. "Xerox's new services address the real needs of graphic communications companies to improve the way they market, sell and run their businesses." New Sales Training Course "Selling Digital Printing: Giving Your Customers Value" workshop revises Xerox's foundation digital
Topic

Fuji Xerox and DigiLabs Partner, Providing Photo Solutions in Australia

Art Post (Guest) ·
., photo books, cards, calendars, etc.) creativity software. DigiLabs' software is used tens of thousands of retail, printer and lab outlets worldwide. Partners/Resellers include HP, Xerox, Kodak, Fujifilm and Canon. DigiLabs private labels and customizes software for companies looking to grow their photo business. http://www.digilabstech.com partners(at)digilabs(dot)com
Topic

Canon Color Copiers

Art Post (Guest) ·
Federal Acquisition Circular 2005-30, effective 15 January 2009. (4) The North American Industry Classification System (NAICS) code is 423430 and the size standard is 100 employees. The acquisition is under total small business set aside competition. (5) This combined synopsis/solicitation is for procurement of the following: a. Canon color copiers with Common Access Card capability.
Topic

Canon Copier Maintenance

Art Post (Guest) ·
Solicitation Number: M6739912T0001 Notice Type: Modification/Amendment Please consult the list of document viewers if you cannot open a file.Solicitation 1Type: Solicitation Posted Date: September 11, 2011...
Topic

Maintenance Support Agreement ~ Xerox B/W Copiers

Art Post (Guest) ·
Solicitation Number: NEEF4100-11-03604_v2 Notice Type: Combined Synopsis/Solicitation Synopsis: Added: Sep 09, 2011 7:13 am COMBINED SYNOPSIS/SOLICITATION Maintenance Support for existing Xerox copiers. (I) This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice and in accordance with the simplified acquisition procedures authorized in FAR Part 13. This
Topic

Canon Copier Maintenance

Art Post (Guest) ·
Solicitation Number: M6739912T0001 Notice Type: Modification/Amendment Please consult the list of document viewers if you cannot open a file.Solicitation 1Type: Solicitation Posted Date: September 11, 2011...
Topic

HP Promotes Managed Print Services to Channel Partners

Art Post (Guest) ·
HP IPGPortfolio: 1.HP LaserJet Enterprise 600 M601, M602 and M603 printer series 2.HP LaserJet Enterprise 500 color M551 series 3.HP Scanjet Enterprise 8500FN1 Document Capture Workstation Finally, HP announced at the HP global Imaging and Printing Conference that it has sold over 10 million printers. No doubt, chatter about managed print services continues to grow louder. Photizo Group hosts managed print services conferences across the globe. And our fifth-annual MSPmentor 100 survey, launching
Topic

Ricoh eQuill e-reader Clears the FCC

Art Post (Guest) ·
About 3 months back Ricoh, the document management/printer/copier company, unveiled their first ebook reader. That device showed up on the FCC website yesterday. Luckily for us Ricoh left all the documents in plain view. The eQuill is an all-in-one document management solution and it has a 9’7″ E-ink screen, Wifi (n)/Bluetooth, 5MP camera, Wacom touchscreen & stylus, microphone, and an onscreen keyboard. There’s also a 1″ LCD screen that is intended to work with the camera. Ricoh are marketing
Topic

M2 CEO to Present on Delivering Value through MPS, The Independent Way

Art Post (Guest) ·
from partners including Canon, HP, Ricoh and Xerox. Customers include Atkins, LSBU, Kings, Manchester Airport, Moorcrofts, Westwood College and Shoosmiths. For more information visit http://www.m2.uk.com . About MPS Conferences MPS is becoming a worldwide industry, and the MPS Conferences provide a venue for thought leaders to gather to share best practices and real case studies. MPS Conferences have been held in Europe, Asia, North and South America. They provide an unmatched educational and
Reply

Re: Color Print Control

·
quote: Originally posted by txeagle24: Do the newer printers/MFP's still print black using all colors if "Color" is selected in the driver? No, absolutely none of them do this. There is no MFP/printer (at least from Ricoh/Canon/HP/Lexmark/Kyocera) that will print a (truly) black document and click it for color. Now, there are many many times that a document appears to be B&W to the human eye and contains color to the computer's eye. The most famous instance of this is Acrobat 4. Acrobat4
Topic

Canon U.S.A., Inc., today announced imageRUNNER ADVANCE C9075S PRO/C9065S PRO color

Art Post (Guest) ·
LAKE SUCCESS, N.Y., Sep 08, 2011 (BUSINESS WIRE) -- Canon U.S.A., Inc., a leader in digital imaging, today announced the launch of the imageRUNNER ADVANCE C9075S PRO/C9065S PRO color multifunction systems (MFP). Developed jointly by Canon and Oce, the new series leverages Canon's revolutionary imageRUNNER ADVANCE platform and Oce's PRISMAsync controller technology to seamlessly integrate each component of the print operation to deliver the performance, productivity and versatility required to
Topic

Around the World with KonicaMinolta

Art Post (Guest) ·
Yuko Mitsuka wins Japan LPGA major Sports Network The Sports Network Yuko Mitsuka posted a three-under 69 on Sunday to win the LPGA Championship Konica Minolta Cup, a major championship on the LPGA of Japan. She finished at six-under 282 and won by a stroke over Shanshan Feng, who fired a four-under 68 in the final round. Mitsuka made international headlines last year. At the World Ladies Championship, she was penalized for slow play and stormed off the course after the two-stroke penalty was
Topic

Next Generation Color Digital Press Helps Promote Education and Advancement of Digita

Art Post (Guest) ·
Konica Minolta Booth (#2227) and/or an executive interview, please contact Alicia Libucha at ALibucha(at)kmbs(dot)konicaminolta(dot)us. About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. Konica Minolta was named the 2009 Supplier of the Year by both the Allegra Network and the National Association of Quick Printers (NAQP), as well as received the Sales Support Award from Mail Boxes Etc
Topic

New Fiery XF proServer Maximizes Throughput of EFI VUTEk Superwide Inkjet Printers

Art Post (Guest) ·
digital printing innovation. EFI's award-winning solutions, integrated from creation to print, deliver increased performance, cost savings and productivity. The company's robust product portfolio includes Fiery® digital print controllers and solutions; VUTEk® superwide digital inkjet printers, UV and solvent inks; Rastek™ UV wide-format inkjet printers; Jetrion® industrial inkjet printing systems; print production workflow and business process automation software; and corporate printing solutions. The
Topic

Print Audit Secure $1.00 per month per...

Art Post (Guest) ·
accessing the browser of the MFP. What's the most popular reason people will give to hold on to their printers?? We've all heard and replied with a golly or a schucks, that reason would be, "I print confidential financials", or "we print HR documents all of the time". With Print Audit secure there's no more excuses especially with "follow me" printing. I'm at the mpf or printer on the 3rd floor, no problem I can release the prints via my smart phone on the printer I'm at! What's one of the most
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Introducing Print Audit Secure!

Art Post (Guest) ·
Introducing Print Audit Secure! On September 15, Print Audit will be launching its highly anticipated pull-printing solution, Print Audit Secure. Join a free webinar to learn how Secure will help you drive more volumes to your machines and win more deals. Benefits Enables users to release their print jobs from any device with their smartphone or a web-enabled computer. Easy to install with no reliance on print servers, print queues or port monitoring, which means no modifications to your
Topic

Copier Purchase and Maintenance Plan

Art Post (Guest) ·
Synopsis: Added: Sep 07, 2011 5:15 pm Work consists of providing all labor, supplies, materials, supervision, transportation, equipment, and all else necessary to provide Copiers and Maintenance Plan for said copiers for Seymour Johnson Air Force Base. Delivery shall be in compliance with the description in the solicitation. A firm-fixed price contract award is contemplated. This action will be issued as a 100% small business set-aside. The applicable North American Industry Classification
Topic

W--Copier Lease

Art Post (Guest) ·
W--Copier Lease Solicitation Number: W905J012223002 Agency: Department of the Army Office: Army Contracting Command, MICC Location: MICC - Fort Belvoir Synopsis: Added: Aug 24, 2011 12:26 pm Bids are being solicited under solicitation number W905J012223002. This announcement constitutes the only solicitation; bids are being requested and a written solicitation will not be issued. The solicitation is issued as an invitation for bids (IFB), unless otherwise indicated herein.If your company can
Topic

HP Rolls Out New Printers, 3D Scanning, Better Cloud Printing

Art Post (Guest) ·
On Thursday, HP announced 13 new printers and scanners, many of which target the small and midsize business market. This new range of printers and scanners emphasizes Web-connected printing and advanced scanning. HP's TopShot Laserjet Pro M275 can scan 3D objects.A new scanning technology, HP TopShot Scanning, captures six images of a document or 3D object and combines them to create one high-quality image suitable for print or Web. The first printer with this technology, the HP TopShot
Topic

FUJIFILM to showcase INNOVATIVE solutions at Graph Expo

Art Post (Guest) ·
their service offerings and grow their businesses." Fujifilm will showcase a full range of advanced solutions, from state-of-the-art inkjet technologies to the highest-quality wide format printers. Graph Expo 2011 marks the U.S. debut of the Inca Onset S40 wide format UV flatbed inkjet printer, the newest addition to the industry-leading Inca Onset Series. The Inca Onset S40, available exclusively from Fujifilm, prints at throughput speeds up to 5,059 sq ft/hr producing 94 full beds (63" x 123.6
Topic

Print Production Certification Test 1

Art Post (Guest) ·
Print Production Quiz #1 » Create A Quiz
Topic

Print Production Certification Test II

Art Post (Guest) ·
Print Production Certification Test II » online exam
Topic

Copiers and Multifunctional Devices

Art Post (Guest) ·
– Raleigh, North Carolina, 27604, MEPS Charlotte, North Carolina 28217, RS London, Kentucky 40741, PCS Somerset, Kentucky 42501, PCS Danville, Kentucky 40422, OSO Columbia, Ohio 43215, MEPS Columbus, Ohio 43215, RS Charleston, West Virginia 25545, PCS Roanoke Rapids, North Carolina 27870, RS Detroit, Michigan 48084, RS Kansas City, Missouri 64153, RS Nashville, Tennessee 37214, RS Columbia, South Carolina 29223 have the requirement for the procurement of copiers and multifunctional devices
Topic

Oxford Hills School District replacing copiers

Art Post (Guest) ·
replacement copiers to most schools in the district, plus the central office. The exceptions were Hebron Station School, which had a recent copier replacement, and Paris Elementary School, which did not receive a new copier. Business Manager Cathy Fanjoy Coffey said the new contract calls for copies to be made at 4 cents per copy, as opposed to the previous 4 cents to 6 cents per copy. The winning bid was $9,000 less than what was previously budgeted. Coffey said the copier budget of $101,500 has
Topic

Remap tops Calhoun agenda "new copier"

Art Post (Guest) ·
A state contract proposal from Carolina Office Systems on a copier for the assessor's office. Read more: http://thetandd.com/news/local...6.html#ixzz1XruDW1zs
Topic

PDF Direct Print

·
I'm working on setting up an MFP to scan and copy at the same time. Not finished yet, but this uses the PDF Direct Print option on the MFP. This is a nice feature that has some limited application but may come in handy in the right situation. I've attached notes on how I did this if anyone would like to play with it. Also, if anyone knows how to get the scan feature to send the scanned document directly to the ftp site for printing that would be helpful. Currently when I try I get "Device
Member

Reply

Re: Is giving away free stuff to the DM (built into your cost) ethical?

·
quote: Originally posted by SalesServiceGuy: So is giving away a $1000.00+ copy block unethical? Of course it isn't. The distinction that makes it unethical is whether the thing you "give away" is given to the buyer or the company. If you "give" someone a trip to the Bahamas to buy a copier and they use it for personal use, without the company's informed consent, that is (of course) unethical. You and the buyer defrauded the company that is paying the bills. If you "give" that same trip to the
Topic

XMPie Unveils New Personalized Video Solution At Graph Expo

Art Post (Guest) ·
XMPie uVideo leverages industry-leading Adobe After Effects software, opening the door for cinematic-quality video personalization NEW YORK, – XMPie, A Xerox Company, announced today that it will be launching a video personalization solution as a new component of its industry-leading PersonalEffect software platform for Individualized Communications Management (ICM). XMPie uVideo is the first-ever cinematic-quality video personalization solution that is fully-integrated within a complete 1:1
Topic

Contract with four option years for Minnesota

Art Post (Guest) ·
Solicitation Number: W912LM11T0077 Notice Type: Solicitation Synopsis: Added: Aug 01, 2011 4:39 pm Contract will require the use of four different band copier groups to handle varying workloads. There is also one large color copier for print services included. Please consult the list of document viewers if you cannot open a file. Solicitation 1 Type: Solicitation Posted Date: August 11, 2011 https://acquisition.army.mil/a...solicitation_view... . https://acquisition.army.mil/a...ionnbr
Topic

C.P. Bourg Launches First Dual-Mode Sheet Feeder for Hybrid Digital

Art Post (Guest) ·
-mode sheet feeder that for the first time enables a finishing production line dedicated to a single digital print engine also to handle printed output from any number of different presses. Graph Expo 2011 takes place in Chicago at McCormick Place, September 11-14, 2011. The new Bourg BSFx Sheet Feeder will demonstrate high-efficiency finishing connected to a new Bourg JDF-enabled BDFEx Document Finisher in Xerox Booth #400. Certified initially by Xerox to operate in-line with Xerox Nuvera 100
Reply

Re: Color Print Control

·
It certainly caused a rather heated conversation between me and one of my customers before we found out about it. In that case, it was really hard to say whose fault the problem was. The MFP was just clicking as it was instructed from the application, but the application was just doing what the file told it to and the file had been made by the MFP. We just agreed to a credit (since they hadn't used color toner in making the print) and changed their drivers back to defaulting to black.
Reply

Re: Leasing a Ricoh copier for about $123.50 per

·
Yeah I'm guessing they upgraded from a 15 year-old copier to a 7 year-old copier and "covers all expenses" means "all expenses for 500 clicks".

IT, MSP & MSSP Industry Notes

Sponsored by

August 22nd, 2021

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results.

TPx Offers Free Ransomware Evaluation to Small Businesses Nationwide

  • launched a free ransomware evaluation for businesses nationwide
  • FBI reporting a 300% increase in cybercrimes since the pandemic began
  • According to recent research, 43% of online attacks target small businesses, and a mere 14% of those businesses are prepared to defend themselves.

TierPoint Announces Plan to Build New St. Louis Area Data Center

  • announced plans to build a new, 23,000 square foot, Tier III data center in the Westport area of St. Louis County, Missouri
  • Backed by an approximately $20 million commitment
  • TierPoint (com) is a provider of secure, connected data center and cloud solutions

Frontline Managed Services Continues Strategic Expansion with Acquisition of Legal IT

  • announces the acquisition of LOGICFORCE, a legal IT consulting service
  • Through this acquisition, Frontline Managed Services adds 50 professionals to its IT Managed Services staff

Core BTS Recognized as Microsoft Azure Expert Managed Service Provider

  • announced it has been recognized as a Microsoft Azure Expert Managed Service Provider
  • Microsoft requires partner organizations to prove their capabilities in developing and supporting mission-critical apps, migrating datacenter footprints, and monitoring and managing hybrid environments via an intensive third-party audit that ensures Azure expertise
  • Core BTS is a technology consulting firm and managed service provider

High Street Capital Acquires Controlling Share in NeoSystems

  • NeoSystems announced today that it is being acquired by High Street Capital, a Chicago-based private equity firm
  • Financial terms of the deal were not disclosed
  • Company will continue to be led by NeoSystems CEO and Co-Founder, Michael Tinsley
  • NeoSystems, based in Tysons Corner, Virginia, is a full service strategic outsourcer, IT systems integrator and managed service provider

DocuWare solution automates team's business processes to drive back-office efficiencies that fuel on-field success

  • announced it is expanding its decade-long partnership with the Philadelphia Eagles to digitize the team's information management processes using DocuWare
  • DocuWare also helps ensure documents are secured to protect data and stay compliant, which is particularly important to the Eagles, who need to keep employee and financial records secured

Apogee Names Higher Education and Managed IT Services Veteran Scott Drossos as Chief ...

  • Apogee today announced the appointment of Scott Drossos as Chief Executive Officer (CEO) in a leadership transition aimed at taking the company to the next level of innovation and growth
  • Apogee is the only managed technology services provider with a sole focus on higher education
  • After two decades as CEO, Apogee Founder Charles “Chuck” Brady will transition to Chairman.

Computer chip shortage in the news

  • General Motors announced on 9/2/2021 that it is shutting down most of its North American manufacturing plants for a few weeks
  • “being driven by the continued parts shortages caused by semiconductor supply constraints from international markets..” stated Dan Flores of FM

Backorders caused by ship bottleneck

  • Kyodo News reports that there are now 44 large container ships stuck off the coast of California
  • The record amount of ships stuck is worsening shipping delays and costs
  • The backup is caused by labor shortage, COVID-19 related disruptions, and holiday buying surges
  • Port of Los Angeles now has average wait time of 7.6 days to unload ships
  • Transit times from Shanghai, China to Chicago, IL has more than doubled from 35 days to 73 days
  • Shipping container freight rates increased 351% to $9,817.72 per square foot
  • The world’s biggest port in terms of cargo tonnage, Ningbo-Zhoushan Port of China, locked down on 8/11/2021 due to COVID-19 outbreak, and reopened on 8/25/2021
  • Average container prices in China ports increased 180% to $15,336.00 per
    square foot
  • China produces 96% of the world’s dry cargo containers
  • The China International Marine Containers Group (CIMC) reported a 1739% in
    net profit to $678 million

Lead for IT Services

Steele Raymond Adopting Document and Email Management in the Cloud as Part of ...

  • Steele Raymond, has selected Ascertus Limited to help the firm adopt best practice document and email management
  • iManage Work will be the central hub and “go to” application for all client matters as well as internal firm-related information
  • Ascertus provides information and document lifecycle management consultancy, software solutions and IT support services to law firms, corporate legal departments and other professional services organisations around the world

Minimize Cybersecurity Risk and Relieve Overstretched Security Teams with Trend Micro ...

  • announced the launch of Trend Micro Service One, consolidating its managed services to optimize enterprise threat management
  • Contract new services bundles, which can include premium support, an early warning service, Managed XDR and incident response, help customers prevent, detect and respond to cyber threats

Protera Announces Michael BeDell as Chief Executive Officer - Yahoo Finance

  • announced today that its board of directors has appointed technology industry leader Michael (Mike) BeDell as its new chief executive
  • Former CEO of NTT Managed Services, North America and Secure-24 appointed to lead Protera as CEO
  • Protera is a global SAP® partner certified in Hosting, Cloud, Application Management, Global Outsourcing, and SAP HANA Operations Services

Data Storage Corporation signs managed services deal with Precisely

  • deal is intended to bring new security software solutions to the Data Storage cloud
  • goal is to strengthen the ezSecurity offering

All Covered and FORZA Partner with Oberon Americas powered by MPS Monitor for Meter Tracking

  • announce a new technology partnership formed by FORZA, the company’s ERP solution, and Oberon Americas’ Print Fleet Management solution, MPS Monitor
  • Oberon Americas brings together in one award-winning platform the power of IoT, Artificial Intelligence, MFD embedded development and cloud computing powered by MPS Monitor, focusing on the Internet of Printers  (IoP)
  • Oberon Americas specializes in researching, designing and delivering of cloud software platforms for printers of all brands & models.


Cybersecurity

  • Denton County of Texas notified 1,286,106 patients that their PHI may have been exposed after it was inadvertently exposed online from a COVID-19 database.
  • The FBI published a warning to businesses in the U.S. of an expected increase in ransomware attacks during upcoming holiday season.
  • Beaumont Health of Michigan notified 1,500 patients that their PHI was exposed after cyber security incident.
  • Tech Republic magazine reports that “Cybercriminals are holding schools ransom for billions and some are paying up”
  • Ponemon Institute publishes results of survey that shows over half of firms find it impossible or very difficult to prevent insider caused breaches.
  • The FBI published report warning the Agriculture vertical that hackers plan on attacking their businesses with ransomware.
  • Cetera Corp. of El Segundo, CA notified an unknown number of customers that their info was exposed during recent data breach.
  • Career Group of Los Angeles, CA notified 49,000 customers that their info was exposed after ransomware attack.
  • An un-named credit union in New York City, NY notified 20,000 customers that their info was exposed by a former employee.
  • The Police Department of Dallas, TX notified an unknown number of citizens that their info was exposed after it was accessed by employee.
  • Rapid7 Security announced that hackers can remotely disarm Fortress Security home security systems.
  • The Department of Defense notified 38 patients that their PHI was illegally access by 1,310 individuals.
  • City of Deerfield in North Carolina notified an unknown number of residents that their info was exposed after a data breach.
  • Dallas Independent School District of Texas notified an unknown number of students that their info was exposed after cyber attack.
  • Coalinga State Hospital of California notified 1,800 patients that their PHI was exposed after data security breach.
  • Syracuse University of New York notified 10,000 students that their info was exposed after data breach.
  • Sandhills Center of North Carolina notified an unknown number of patients that their PHI was stolen after ransomware attack.

Attention Sales Community... How Are You Bridging The Relational Gaps With Your Clients?

“Love is that condition in the human spirit so profound that it empowers us to develop courage; to trust that courage and build bridges with it; to trust those bridges and cross over them so we can attempt to reach each other.”
Maya Angelou

Let's stop and think about this quote for a moment...

  • Are you bringing love to your client relationships?
  • Are you courageous enough to deepen your client relationships?
  • Are your client relationships trustworthy?

Your clients are undeniably your most precious assets. Without them would you exist in sales? The more you understand that meaningful and credible relationships with your client's matter, the more successful you will become, end of story.

Your clients smell what you're cooking and not cooking fast.

Relationships are a part of human nature. We long for and value relationships. It's hard-wired in our DNA.

The more you give, ultimately the more you receive.

Here is my concern for many in sales...

The relationships that many in sales believe they have with their customers is not nearly what the customers believe it to be.

Could a gap possibly exist between what salespeople believe is the truth and what their clients believe is the truth when it comes to their relationship?

If it looks like a relationship, acts like a relationship, smells like a relationship… it isn’t always a relationship.

Why do I say this? Because a healthy relationship is when two people develop a connection based on:

  • Mutual respect
  • Trust
  • Honesty
  • Support
  • Fairness
  • Love
  • Good communication

Relationships are a necessary part of healthy living, but there is no such thing as a perfect relationship. Relationships take time, effort, patience, respect, giving and caring.

Client relationships are a necessary part of a healthy business.

You must have healthy relationships, to have healthy business.

In these relationships you...

  • Can express yourselves to one another without fear of consequences
  • Trust each other
  • Are honest with each other
  • Maintain and respect each other
  • Feel secure and comfortable

I'm deeply concerned that the concept of a client business relationship has become lost inside the sales world.

There's no significant depth and genuine meaning. The walk doesn't match the talk.

I wholeheartedly believe that before anyone in sales, management or leadership throws the term, "We have great client relationships" or "We love our clients" on the business table and out into the community, they should give some serious thought as to what it really means to them and how they will execute on it.

"Your problem is to bridge the gap which exists between where you are now and the goal you intend to reach."
Earl Nightingale

Think about the gap... Are you building emotional connections or disconnections with your clients?

PERSONAL RELATIONSHIPS AND MARRIAGE

There is a direct tie in between personal relationships, marriage and how this all blends together to bridge the relational gaps.

How often do you communicate with your significant other?

I want everyone in sales, management and leadership to pay close attention to the following:

What would happen if you went 90 days without speaking to, looking at or even hugging your significant other?

All of you already know the answer. So, then why on earth do you go 90 days (most instances even longer) without communicating and showing how much you care about your clients?

Let's get real for a moment. Without clients you have no business. Without a real, loving, caring and meaningful relationship you have no marriage.

It's time to wake up and stop taking advantage of your most precious asset, your clients!

How are bridging the relational and emotional gaps that exist with your clients?

I'm massively concerned with the weak relational skill set that many have in sales.

In personal relationships and marriage, it is fair to say that love, caring and a sense of belonging are placed at the forefront. What prevents this from happening with your client relationships?

The monumental relational and emotional gaps that exist for many in sales reminds me of quicksand, slow and seemingly unstoppable.

It is time to wake up! I believe many of you are babysitting (at best) your clients until someone else comes along who truly values what it means to be in a business relationship.

Truth is in the eye of the beholder

Relationships are a part of human nature. It's wired in our DNA.

The more you give, ultimately the more you receive.

CLOSE THE GAP... A HEALTHY BUSINESS MARRIAGE, A HEALTHY BUSINESS RELATIONSHIP

As with a marriage, businesses that are built around partnerships tend to have a better chance of success than those that aren’t. When it comes to the world we live in today, I believe that business is personal.

Care and compassion are how we connect
  • Connectivity (knowing we're in this together)
  • Support (knowing we're helping each other)
  • Validation (knowing we feel the same way)

Compassion helps forge strong bonds. Letting your clients know that you will be with them every step of the way, no matter what, can go a long way in the success of any business partnership.

Being compassionate requires trying to understand things from the other person’s point of view before reacting.

According to the American Psychological Association, about 40 to 50 percent of married couples in the United States divorce.

What are you doing right now to ensure your client relationships don't end in a divorce?

What will you commit to doing to bridge the relationship gap?

Think of the following relationship equation with every one of your clients.

(Engage + Excite) x Conversation x Caring = Closes the Relational Gap
No alt text provided for this image

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

No alt text provided for this image

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social and Selling from the heart inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.

This Week in the Copier Industry Fifteen Years Ago

This Week in the Copier Industry Fifteen Years Ago

Second Week of September 2006



On Thursday night I wrote about Section 179 for the end of the year along with the issues for obtaining devices for our clients before the end of the year.  It's over HEAR!

Daily Thought Sales Blogs "Section 179"



Enjoy These Awesome Copier Threads from 15 Years Ago!



Canon Copiers Are HOT!!

Art Post (Guest) ·
Canon Copier Trouble Canon warns of copiers that can catch fire%) %endtag(%) TOKYO (AP) _ If you've got a Canon copier at home or in the office, the company has this warning for you: It may catch fire. Canon says it will offer free inspections and part replacements for close two (m) million copiers, of which more than 800-thousand were sold in North America. The company says information will be forthcoming on its Web site and in newspapers. The models include Canon's P-C six, seven, eight
Topic

Canon Surges in Stock Value

Art Post (Guest) ·
sales to 4.15 trillion yen for the year to December, 20 billion yen more than the company's forecast, the report said. That compares with 3.75 trillion yen in 2005. Separately, Merrill Lynch raised its rating on shares in Canon, the world's biggest maker of copiers and digital cameras, to "buy" from "neutral" in a Sept. 13 report, saying recent earnings results had surpassed expectations. "Laser printers and digital still camera businesses are doing better than anticipated, offsetting concerns
Topic

Ricoh Aficio MP C3500/C4500

Boston Mike ·
Ricoh is pleased to announce the introduction of the Ricoh Aficio MP C3500/C4500. Replacing the highly successful Aficio 3235C & 3245C, the innovative Ricoh Aficio MP C3500/C4500 offer advanced document distribution, security and device monitoring. AFICIO MP C3500/C4500 System Highlights: Fast Full-Color and BW output speeds: MP C3500 – 35ppm (BW & FC)/ MP C4500 – 45ppm BW & 40ppm FC. Standard 100-Sheet Document Feeder, Duplexing, Scan/Print Functionality. Powerful 835MHz Controller, 1GB RAM
Topic

Need help with Importing LAN fax address Book

Art Post (Guest) ·
We have our fax info programed in Smart Device Monitor, is their anyway to import the csv data file into the LAN fax address book?, or can we import it into Web Device Monitor? Art Post
Topic

Ricoh Vision 2007!!

Art Post (Guest) ·
Just confirmed that Ricoh Vision 2007 will be in Dallas, TX in May of 07. If anyone else has info please post it here. I'll be going, how about everyone else! Art Post
Topic

New Ricoh 615C Poll!

Art Post (Guest) ·
How many have we sold!!
Reply

Re: Canon Copiers Are HOT!!

Jayson Gilbertson ·
destroyed before the fire could be extinguished. The Canon copier was identified as the probable source of the fire and plaintiffs sued Canon on product liability theories of negligent design, manufacturing, and testing, and breach of warranty. Fireman’s Fund Ins. Co. et al. v. Canon USA, January 12, 2005 (8th Cir. 2005). Plaintiffs hired several experts to determine the cause of the fire. Plaintiffs’ experts produced reports concluding that the copier’s internal burn patterns showed that the
Reply

Re: Lanier 5020

diozarks (Guest) ·
According to Ricoh's x-ref that is correct.
Member

Bushwakker13



-=Good Selling=-

Daily Thought Sales Blogs "Section 179"

Many of us still have the mind set that it's still summer .  Hate to burst the bubble but summer is over!

I had a recent interaction with an existing client that upgraded from an older wide format to a new wide format device.  I was able to check on availability and our first window of delivery is the second week of November.  The client was okay with that but that means we're in the jack pot for a two months time frame for delivery.

My first thought was about  Section 179 because one of the covenants requires that the leased or purchased equipment needs to be delivered before or on the last day of the month ( December 31st ).

With exponential delays with equipment, this means that we need to explain to clients that their window for delivery is now 6 weeks smaller than previous years when there were no problems with supply chain issues!

FYI, the struggle is real and we need to hit this home to all of our clients.

-=Good Selling=-

Daily Thought Sales Blogs "MFP Screens"

So, I'm thinking an easier thought track for me until I get 100% back on my feet will be short blog thoughts. Let's get it going.

Yesterday

Yesterday I sent an email to a new client asking if we're ready to move forward with the order (always assume the order).

I received a reply this AM that they aren't ready at this time and I posed to punt on the question why they aren't ready to buy now.  Yet I choose to focus on the additional question that asked "the screen on your device is it touch device?"

I thought it was too easy since almost all of our MFP devices have touch devices.  But I then asked why is that question being asked?  Could it be asked be cause there is an underlying question about the screens?

With the entire world dealing with Covid19 I thought just maybe someone else has a no touch MFP solution that I'm not aware of.  Thus with my reply to the client I explained that we do have a color touch device and added an additional talk track  that we have a "safety" security feature that allows end users to control the MFP color screen with their smart phone devices.

Okay, so maybe I was over thinking the question from the client, but I'd rather cover all my bases because I've seen some pretty crazy buying questions in the last 41 years.

-=Good Selling=-

Short & Sweet for My First Sales Blog Back

Ah the title of my first real blog since my world was turned upside down almost two weeks ago.  Over the past couple of days I've found a couple of hours here and there to catch up with current accounts and answer some emails.  For me it's been more about trying to stay even with the existing opportunities and and some of the orders that went down early in the month.  Today I sent an order to an existing client for two A4 color MFP's and of course there was no response that the email was received.

Tomorrow I'll dig a little deeper into getting back to 30% of my work day and keep it light for a least a week or so. I still have to go back to my Doctor for one more procedure that will require me to stay one night at the Hospital.

I guess at this point in time I want to finish strong for the quarter (which I have opps in the pipe line that should close), but I don't want to burn the candle deep with prospecting until I get the all clear from my Cardiologist.

Concerning

Of course one of my concerns is that my stress and other habits contributed to  my recent issue with my health.  At my age I need to recognize that there are risks with the continued stress of selling each month and quarter.  I've never been able to turn off the part about not wanting to do my best and the other part that I can't turn off is beating my self up if I don't hit what I'm expected of.  Those wants and beating my self up now needs to change.

It will be a come to Jesus meeting that I'll need to discuss with others in the near future.  Don't get me wrong I still love to do every day,  but I just need guarantees to eliminate the monthly and quarterly stress so I can continue.

This is my first blog and the first few will be short because I still have issues with words or phrases from time to time. I figure the more I write the better I'll get with the small parts I lost a few weeks ago.

Would love to hear from others.

-=Good Selling=-

This Week in the Copier Industry Fifteen Years Ago

This Week in the Copier Industry Fifteen Years Ago

First Week of September 2006



I guess these updates that come three days a week is helping me with getting back to where I was.  There are still some blanks that I'm trying I'm trying to fill. Many have told me to take a break, but I also understand that I need to push the thought process in order to keep moving forward.

Enjoy These Awesome Copier Threads from 15 Years Ago

New!! Ricoh 8100DN Printer!

Art Post (Guest) ·
Ricoh is pleased to introduce the Aficio SP 8100DN, a robust new printing system that delivers high speed duplexed, finished, black & white documents. The Aficio SP 8100DN offers a print speed of 45 ppm, a 466MHz Processor, a maximum input capacity of 3,550-sheets, and a Duty cycle of 250,000 prints. The Aficio SP 8100DN is well suited for large work groups in a general office, or in specialized office environments. It can also be used for light duty output within a data center. Its versatility
Topic

Fax Option for MP5500 etc.

Pete Maimone 2 (Guest) ·
I heard yesterday that Ricoh is working on a fax option for the MP5500-7500 (due soon). anybody hear anything further as to due date? Canon and KMonika are making a big deal about it on their 50+ machines. it seems to be a viable application for legal,mortgage, property management, etc.
Topic

xerox wc 7132

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Competing against Xerox workcentre 7132 for the first time. Strange beast 32cpm bw 8 cpm color - seems like an older machine but buyers lab says new - anyone have any info on this machine?
Reply

Re: GBC Punch

copier_doc (Guest) ·
You can't sharpen the dies for sure. For a start you cannot dissemble the die sets. Anybody who has a go at taking one apart will not get it back together again. I've been to the factory and seen them being made.
Reply

Re: xerox wc 7132

garland79 (Guest) ·
I'm guessing you don't have access to AficioLeague. Retail $5,999 Scan/Print Stantard 32/8 is correct. Optional Fax. 42 second warm up, 11x17,1st page 6.9/18.1,max paper 2,720, duplex, sort/staple only, no hole punch, no saddle stitch,768MB, Standard 100-sheet Bypass tray, Auto Duplex, 40 GB Hard Disk Drive. Options: Two 520-sheet trays, High-Capacity Feeder (one 900-sheet tray & one 1200-sheet tray), Office Finisher (1,000-sheet, 3-position stapling), Fax, Scan, Data Security Kit, Network
Topic

GBC Punch

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The service guys in our company just asked me if i could find out if there is anyone that has some information about getting the punch dyes on a gbc 3 hole punch sharpened or if there are any aftermarket places out there? Apparently you can only buy the entire unit from Ricoh and is the neighborhood of 700 dollars.
Reply

Re: Lanier ld430/aficio mp c3000 print garbled characters

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Doesn't the unit come out of the box maxed out on memory ecept for the SAF Fax Memory?
Reply

Re: MP1350 and Aficio 1085 file compatability

Pete Maimone 2 (Guest) ·
John & Scott, I was just in a training class on the MP1350 at ricoh Corp. They said there is a conversion tool that you can get (loaner) to convert those files to TIFF. Contact Jim DiGrutila at (973) 882-2073. He can give you mor info on how to get your hands on one.
Reply

Re: Fax Option for MP5500 etc.

Art Post (Guest) ·
Pete: No go on the fishing, the wind is from the east today and blowin about 20. You know when the wind is from the east the fishing is the least! In reference to the fax option, I heard first quarter of 07, and all of the systems that are in the field can not be upgraded to have the fax option. Art Post
Reply

Re: SGC1506

mikefio22 (Guest) ·
The Print/copy qaulity is not bad. Of course it's a litle slower. B & W is good, while color is a little light and sometimes has linesin it typical with some ink jet printers. But all in all, not bad.
Reply

Re: sc672 no a 3025

copier_doc (Guest) ·
Has been fixed with firmware now. Also switch off auto SC reboot in SP mode,
Topic

480 error sc 351

·
I've been getting this error after a print or copy job. Has anyone seen this and whats the fix. I've replaced the id sensor and made sure it is clean. This is a new install with less than 200 feet on the machine. Thanks
-=Good Selling=-

Salespeople... Stop Boring Your Clients!

"Are you bored with life? Then throw yourself into some work you believe in with all your heart, live for it, die for it, and you will find happiness that you had thought could never be yours."
Dale Carnegie

Raising the bar, going above and beyond... What has happened to the "icing on the cake" sales experiences?

Attention to everyone in sales...

What kind of memories and experiences are you creating for your clients?

Let's take a moment and investigate the dictionary.com definition of boring...

  • Causing or marked by boredom; dull and uninteresting; tiresome:
  • A boring discussion; to have a boring time.

Now, think about your clients... What types of discussions are you having with them? What types of experiences are you creating for them? How would they describe your conversations with them?

B2B means Business to Business, not Boring and too Bland

The sales world continues to swim in deep the red ocean. On one side of the coast, we can call this mediocrity and on the other side of the coast we can call this indistinguishability.

Learn to swim in the deep blue ocean called sales professionalism, and watch what happens to trust, loyalty and consistent repeat business.

How many of you are you making your clients yawn? What's even worse is how many are just ignoring you?

At this very moment in time...

How many in sales and leadership would even know if their
clients are bored with them?

Believe me or not, many of your customers have been lulled into a sense of boredom. For some, they have been doing business with you for so long that they become numb to the experience, and they settle for boring.

Then one day a shiny new sales professional comes along that pays attention to them, listens to them and delivers an "icing on the cake" experience; helping them realize they have options.

"Boredom is the root of all evil – the despairing refusal to be oneself."
Soren Kierkegaard

STOP BORING YOUR CLIENTS

Boring sales reps sell products. Sales professionals sell experiences.

Boring sales reps believe they really know their clients. Sales professionals dig in and learn as much as they can about their clients.

Boring sales reps have nothing new to add to their clients because their talk is product centric. Sales professionals consistently provide new ideas, new insights and continually strive to help their clients do better business.

If you’re not careful and client centric, it’s easy to fall into habits that deliver client disinterest.

Sales professionals breathe life into their client relationships.

Innovative, insightful and inspirational sales professionals dedicate themselves to newness.

It's this commitment that keeps their clients coming back for more and referring them more often to others.

BORING SALES REPS FOCUS ON TRANSACTIONS

Boring sales reps focus their attention on simply generating the next sale. On the flip side, a sales professional focuses on building long-term client relationships.

A transactional mindset and the associated behaviors can be felt by your clients. I promise at some point you'll be replaced by a better transactional conversation.

Boring and transactional oriented sales reps provide no reason for their clients to remain loyal.

How likely will they do business with you again if you continue to deliver a transactional type of experience?

"Boredom is only for boring people with no imagination."
Tim Tharp

Are you putting your imagination to work in delivering an outstanding client experience?

BORING SALES REPS LACK VISION

Uninspiring sales reps lack vision, clarity and breathe no value into their lifeless relationships.

Sales professionals have an inspiring vision fueled by emotion. This vision lights a fire within their clients that ignites passion, creativity and collaboration.

A consummate sales professional continually evaluates themselves to improve their results and to become better at what they do?

Boring sales reps struggle to clearly define themselves and their vision.

If you are struggling with clearly seeing and casting your vision, then it will become difficult to help your clients navigate to business betterment.

BORING SALES REPS ARE NOT RELEVANT

Boring sales reps wrap themselves up with self-delusional thoughts regarding how much their clients love them.

Furthermore, the relationships that many in sales believe they have with their clients is not nearly what their clients believe it to be.

To be relevant you need to understand their wants, needs, tensions, desires, and aspirations. You see, uncovering all of this takes some work and dedication.

In today's sales world, relevancy is not an option.

Boring sales reps struggle to answer:

  • Am I going the extra distance for my clients?
  • Am I serving my clients proactively?
  • Am I developing a deep, genuine concern for my clients?
  • Am I looking out for my client's best business interest?

EDUCATE, ENGAGE & EXCITE

In an environment that is becoming increasingly competitive, you must focus on building meaningful relationships with your clients.

Let's face reality, your clients have choices.

  • You must become genuinely interested in their business
  • You must be on the lookout to help them do better business
  • You must connect with meaning rather than just contacting them to sell them something or waiting for them to contact you.

What are you doing to engage and build community with your clients?

Allow this quote to sink in...

"Bore, N. A person who talks when you wish him to listen"
Ambrose Bierce
No alt text provided for this image

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

No alt text provided for this image

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social and Selling from the heart inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.

This Week in the Copier Industry Ten Years Ago

This Week in the Copier Industry Ten Years Ago

First Week of September 2011

I arrived home on September 3rd. After 8 days in the Hospital it's taking me a little bit of time to get my bearings straight.  Every day seems to be better and better and the regiment for the future is a consistent follow up with my doctors.  I plan to continue to work and back to selling within a few weeks.  

Enjoy these awesome copier threads from ten years ago this week!



Copier and Print Services Sales Representative (Portland, OR)

Art Post (Guest) ·
Print Sales Specialist to promote and develop placement of small and large format copier equipment at new and existing client sites. When applying please enter the Posting Title of "Copier and Print Services Specialist" in the subject line of your email. Please visit our website at www.e-arc.com for more details. Experience - Two plus years of selling experience. - Knowledgeable in convenience printers both small and large format. The ideal candidate will be an energetic and enthusiastic person
Topic

Ricoh unveils new tiered structure as its looks to double print sales in UK

Art Post (Guest) ·
beneficial.” The new programme forms part of Ricoh’s strategy of doubling its printer sales in the UK over the next three years, of which “our distribution channel is going to be a large part of that growth,” according to Hastings (pictured). He tells Channel Pro that Ricoh wanted to develop a programme that enables the firm to work “much more flexibly with our IT resellers. We weren’t just looking at all of our resellers and saying, ‘those who spend the most will be called Gold, Silver and Bronze
Topic

Notable Solutions Posts 35 Percent Growth in Revenue for Fiscal 2011

Art Post (Guest) ·
paper. AutoStore is the information on-ramp for nearly 500 models of MFDs and network-attached scanners -- from Fujitsu, HP, Kodak, Konica Minolta, Kyocera, Lanier, Lexmark, Ricoh, Savin, Sharp and Xerox. For more information visit: http://www.nsiautostore.com .
Topic

TOSHIBA Further Expands its Managed Document Services Portfolio with Introduction of

Art Post (Guest) ·
Design – This approach provides access to the PaperCut server directly from the front panel of Toshiba e-BRIDGE MFPs. This enables Active Directory Single Sign-on – which means that users can conveniently authenticate just once to use both PaperCut and the MFP. “Find Me” Printing – “Find-Me” enables end-users to print to a global virtual queue. With this secure print release function, print jobs are paused and only printed when the end-user releases the job to any compatible MFP or printer on the
Topic

Ricoh India unveils three laser printers in India

Art Post (Guest) ·
, SP1200S functions as a printer, scanner and copier with a standard automatic document feeder (ADF), priced at Rs 11000, SP1200SF is a A4 MFP that prints, scans, copies and faxes, priced at Rs 17,000, SP1200SF model includes PC faxing option. Both SP1200SF and SP1200S have features such as 36 bit colour scanning, ID copy and unauthorised copy control. All models have print speed of 22 pages per minute and other applications such as toner save mode, front access, and printing of multiple pages
Topic

Konica Minolta Unveils OPS Global Customer Portal

Art Post (Guest) ·
Konica Minolta Unveils OPS Global Customer Portal Customers Gain Web-based Access to Devices and Printing Cost Information Tokyo (September 1, 2011) - Konica Minolta Business Technologies, Inc. (Konica Minolta) has released a new customer portal site for Global Major Account (GMA) customers. Konica Minolta started promoting its Optimized Print Services (OPS)*1 globally about one year ago. The unified global OPS approach was adopted to support multinational enterprises in optimizing their
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Kodak announces new Hero printers

Art Post (Guest) ·
available from the company. HERO 5.1, HERO 7.1, HERO 9.1 and the OFFICE HERO 6.1. If you wish, you can even let your friends and family know your printer's email address so people can send you prints directly - a bit like receiving a fax. Inks The new printers use Kodak's proprietary pigment-based inks that Kodak claims can dry instantly and are smudge, water and fade resistant and are long lasting. Kodak's Smart Sensor technology predicts supplies and time needed to complete a job, automatically
Topic

Maintenance Support Agreement ~ Xerox Copiers

Art Post (Guest) ·
. (V) This combined solicitation/synopsis is for the following item(s): 1. Annual (12 month) maintenance and support agreement for six existing Xerox copiers. (VI) Description of requirements is as follows: • Term: 12 Months • Full Service Maintenance Included for all prints, including parts • Consumable Supplies charge only https://www.fbo.gov/?s=opportu...ab=core&_cview=0
Topic

The City of Armadale Council Maintains Compliance With Ricoh Solution

Art Post (Guest) ·
solution of MFDs, software and the Ricoh colour production device has provided the Council with the ability to take back control of their print and document environment, resulting in savings in time and money. “Ricoh’s single-vendor solution offers a collaborative approach, so we invest in their business. We’re not just selling them boxes. This results in cost savings and better use of staff time that is tangible, providing them the ability to track print use and allocate costs while providing a
Topic

Enhanced Xerox Color 800/1000 Presses Turn More High-Value Color Jobs Faster

Art Post (Guest) ·
Enhanced Xerox Color 800/1000 Presses Turn More High-Value Color Jobs Faster ROCHESTER, N.Y. -- The award-winning Xerox Color 800/1000 Presses are getting even better – with new color management automation, finishing solutions and business development support that give print providers more ways to drive sales. Printers worldwide have used the Color 800/1000 from Xerox Corporation (NYSE: XRX) to produce sophisticated, full-color sales collateral, direct-marketing pieces and photo publishing
Topic

Canon launches new generation of laser printers

Art Post (Guest) ·
LONDON, September 01, 2011 – Canon Europe, world leader in imaging solutions, today launches the i-SENSYS LBP7680Cx and LBP7660Cdn; a new generation of laser printers. In an industry first, the LBP7680Cx MEAP enabled laser printer integrates with Canon’s uniFLOW platform for effective print management – to provide enterprise functionality within a smaller footprint. The i-SENSYS LBP7680Cx and LBP7660Cdn are the first in a series of laser printers, built on a new architecture consistent with
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Ricoh and EFI Deliver Color Quality, Ease of Use and Greater Automation to Range of D

Art Post (Guest) ·
http://www.ricoh-usa.com . About EFI EFI (http://www.efi.com) is a world leader in customer-focused digital printing innovation. EFI's award-winning solutions, integrated from creation to print, deliver increased performance, cost savings and productivity. The company's robust product portfolio includes Fiery® digital print controllers and solutions; VUTEk® superwide digital inkjet printers, UV and solvent inks; Rastek™ UV wide-format inkjet printers; Jetrion® industrial inkjet printing systems
Topic

KYOCERA Founder Kazuo Inamori Gives Keynote Speech at India-Japan Global Partnership

Art Post (Guest) ·
these engineered materials with metals and plastics, and integrating them with other technologies, Kyocera has become a leading supplier of solar power generating systems, printers, copiers, telecommunications equipment, electronic components, semiconductor packages, cutting tools and industrial ceramics. During the year ended March 31, 2011, the company's net sales totaled 1.27 trillion yen (approx. USD15.3 billion). The company is ranked #604 on Forbes magazine's 2011 "Global 2000" listing of the
Topic

A Day That Will Never Be Forgotten

Art Post (Guest) ·
all passengers on Flight 11, and being the newspaper of record in the community, their friends and family members were gracious enough to talk to me. But the tragedy became very real for me when I heard a familiar name being broadcast from the television. Richard Ross, a management consultant from Newton, had been on one of the flights and was presumed dead. “Oh no,” I thought, “It can't be the same Richard.” But it was. I had met Ross in 1999 while selling Ricoh digital copiers in Boston. He
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All Covered Acquires Managed IT Services Practice of LAN Associates in New York

Art Post (Guest) ·
their IT support than any other company. About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the fourth consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. BLI has named Konica Minolta 2011 "Line of the Year" award winner for the company's award-winning line of bizhub Color and Monochrome Multifunctional
Topic

Data-Mail Chooses Océ JetStream 2200 System for Cost-effective Color Printing of High

Art Post (Guest) ·
Data-Mail Chooses Océ JetStream 2200 System for Cost-effective Color Printing of High-volume Personalized Direct Mail Océ PRISMA workflow software enables data processing independent of output technology or production and scheduling flexibility TRUMBULL, CONN. September 1, 2011 – Océ, a Canon Group company and an international leader in digital document management, today announced that Data-Mail has added the Océ JetStream® 2200 system to its fleet of production printers. A long-time Océ
Topic

Océ ColorWave 300 2nd Edition launched

Art Post (Guest) ·
joined the Canon Group of companies with headquarters in Tokyo, Japan, to create the global leader in the printing industry. Canon develops, manufactures and markets a growing line-up of copying machines, printers, cameras, optical and other products that meet a diverse range of customer needs. The Canon Group comprises over 197,000 employees worldwide. Global net sales in 2010 were more than USD 45 billion. For more information visit www.canon.com .
Topic

Did you know that UDOCX supports Xerox?

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Microsoft Office 365 and Exchange/SharePoint users now can fax and scan documents from their Xerox multifunctional devices. Users can log into Xerox machines and select UDOCX functions such as fax, email and scan with real-time integration directly to SharePoint document libraries and users’ Outlook contacts. All of the information that you need is available to you; it’s just like working from your desktop! The user interface (UI) that UDOCX provides is unparalleled in functionality and ease of
Topic

Compass Sales Solutions Announces Strategic Partnership & Advanced Integration with F

Art Post (Guest) ·
Boise, ID – September, 2011 – Compass Sales Solutions, the leader in Sales Opportunity Management software, and FMAudit, a leader in Managed Print software, have created a strategic partnership which offers a comprehensive solution and tool set for growing your print management business. This alliance offers dealers a complete package of everything needed for MPS success, including: the FMAudit Viewer USB keys and software, Compass Sherpa software, MPS training series and starter kit
Topic

Xerox Digital Packaging Solution Now FDA Compliant; Speeds Time to Market in Growing

Art Post (Guest) ·
800-ASK-XEROX. Note: To subscribe to Xerox mobile news alerts, visit http://alerts.businesswire.com/subscribe/xerox_corporation . To receive Xerox RSS news feeds, visit http://news.xerox.com/pr/xerox/rss.aspx . For open commentary, industry perspectives and views from events visit http://twitter.com/xeroxcorp , http://twitter.com/xeroxoffice , http://twitter.com/xeroxproduction , http://twitter.com/servicesatxerox , http://twitter.com/xeroxevents , http://www.xerox.com/blogs , http
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Description As a Canon Group Company, we are the market leader

Art Post (Guest) ·
Job Snapshot Location: Albuquerque, NM 87105 Employee Type: Full-Time Industry: Office Supplies - Equipment Printing - Publishing Manages Others: No Job Type: Installation - Maint - Repair Experience: Not Specified Relocation Covered: No Post Date: 9/7/2011 Contact Information Ref ID: 24400 Description As a Canon Group Company, we are the market leader in the printing and imaging industry and offer the broadest product line for reprographic and communication needs, from the desktop to the CRD
Topic

What's New with Ricoh's Document Mall!

Art Post (Guest) ·
Replicator, and mobile applications for your iPhone, iPad or BlackBerry. To check out the latest users tools and options, click on the help menu in DocumentMall and select Customer Resource. To go directly to the site, CLICK HERE About DocumentMall DocumentMall is a service of Ricoh Americas Corporation and is sold and supported by Ricoh Business Systems Direct Sales Forces, Ricoh's Network Services Group, as well as a nationwide network of independent Ricoh, IKON, Savin and Lanier dealers
Topic

5-Year, $103M Xerox Contract from US DLA

Art Post (Guest) ·
At the end of August 2011, Xerox Corp. in Rosemont, IL received a 5-year, $103 million firm-fixed-price, indefinite-delivery/ indefinite-quantity contract for digital copiers and accompanying services, at Defense Logistics Agency production services facilities throughout the United States. The contract runs to Aug 31/16, and is managed by the Defense Logistics Agency Document Services in Mechanicsburg, PA (SA4705-11-D-0001). Depending on how the contract is defined, those accompanying services
Topic

Fuji Xerox launches entry-level Nuvera model

Art Post (Guest) ·
Fuji Xerox has added a new Nuvera model to give customers a more affordable entry point into the range. The Nuvera 200 EA Perfecting Production System runs at a slightly slower speed than its predecessor, the Nuvera 288, operating at 200 images per minute compared with 288 images per minute. According to Fuji Xerox the machine is suitable for mailing bureaus, in-plant printers, commercial printers and copy shops. Mark Williams, Fuji Xerox Australia's product marketing manager, told ProPrint
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Contex Americas to Bundle KODAK Capture Pro Software with Wide Format Scanners

Art Post (Guest) ·
scanning wide format documents. Additionally, Contex will offer special introductory pricing for its XD2490 or SD4490 wide format scanner when purchased with KODAK Capture Pro Software and KODAK Service and Support. The introductory price ends September 30, 2011. Contact the Contex sales team at 1-877-226-6839 to learn more. Contex’s channel includes distributors, dealers, and Kodak’s value-added resellers (VARs) that serve government, permit offices, title and deed management, manufacturing
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Xerox Spotlights Waterless Production Inkjet at Graph Expo; Fills Booth with New Tech

Art Post (Guest) ·
ROCHESTER, N.Y, Sep 06, 2011 (BUSINESS WIRE) -- Xerox Corporation /quotes/zigman/246904/quotes/nls/xrx XRX -0.38% is bringing the world's only high-speed waterless production inkjet device to Graph Expo 2011, giving printers the ability to produce high-volume, lucrative personalized marketing, transpromo and publishing pages. The booth will also include Xerox's full array of digital color and black-and-white production devices and solutions. The offerings deliver a level of productivity and
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Canon U.S.A. Expands imageFORMULA Series with the Addition of New DR-M160 Document Sc

Art Post (Guest) ·
imaging expertise. The DR-M160 scanner bridges the divide between hardware and software by offering an inclusive suite of Canon software as well as third-party applications. For sharing information via the cloud,(2) Canon's CaptureOnTouch and CapturePerfect enables users to route scanned images directly to applications such as Microsoft SharePoint and Evernote. Along with Kofax VRS and Nuance eCopy PDF Pro Office, the bundled software widens the scope of capture and output capabilities, increasing
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Not Dead Yet: Printed Page Volume to Reach 1.2 Trillion in the US by 2015 ...

Art Post (Guest) ·
FRAMINGHAM, Mass., Sep 06, 2011 (BUSINESS WIRE) -- The death of the printed page has been greatly exaggerated, and although print volume will remain relatively flat between 2010 and 2015 (0.1% CAGR), combined U.S. printer and multifunction peripheral (MFP) page volume will reach 1.2 trillion at the end of the forecast period. According to new research from International Data Corporation (IDC), MFPs are winning the print volume race as users move away from single function printers and embrace
Survey

Solution Sales Poll

Art Post (Guest) ·
In respect to your MFP sales, please tell vote on the percentage of sales that are sold with an OEM or 3rd party solution, and if you charged professional hours for the installation of the OEM or 3rd party solution.
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Color Print Control

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OK, when we set up printing for our customers, we set the PCs to print in B&W by default. Question 1 - is this something everyone is doing? Or are we taking money out of our own pockets and assuming resposibility for something that is not really ours to take on? I used to have a time with this with the RPCS driver because of the icons. Each one is unique, so although you set it to default B&W, as soon as the customer goes to duplex or anything besides normal printing it switched to color. So, I
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OKI Data Americas to Showcase its proColor™ Series of High Impact Digital Color Print

Art Post (Guest) ·
types of products and profiles, plus the unique ability to print full-color envelopes in conjunction with variable data and/or variable graphics. •pro930 – The pro930 digital color printer delivers exceptional color output and accurate color matching every time with PANTONE® calibration, embedded EFI Fiery controller and SmartRIP® technology for fast, automated color workflow. This new alternative for high-quality, short run color printing has variable data capabilities and is the lowest cost
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Solution Sales Poll

Art Post (Guest) ·
In respect to your MFP sales, please tell vote on the percentage of sales that are sold with an OEM or 3rd party solution, and if you charged professional hours for the installation of the OEM or 3rd party solution.
Topic

Copier Maintenance Service

Art Post (Guest) ·
Synopsis: Added: Aug 30, 2011 6:56 pm This is a combined synopsis/solicitation commercial items prepared in accordance with the format in FAR Subpart 12.6 as supplemented with additional information included in this notice. This announcement...
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200 plus Bizhubs for RFP!!

Art Post (Guest) ·
W--Copiers Solicitation Number: 0010068633 Agency: Department of the Army Office: Army Contracting Command, MICC Location: MICC - Fort LeavenworthNote: There have been modifications to this notice. You are currently viewing the original synopsis. To view the most recent modification/amendment, click here -------------------------------------------------------------------------------- Notice Type: Combined Synopsis/Solicitation Posted Date: August 29, 2011 Response Date: September 1, 2011
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DeSoto County, Mississippi, for the sale of 5 excess copiers, at which time they will

Art Post (Guest) ·
Specifications are on file in the Office of Procurement, DeSoto County Administration Building, 365 Losher Street, Suite 340, Hernando, Mississippi, during normal business hours. Information concerning this bid can also be found on the Purchasing Page...
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2011 Digital Production Copier RFP.

Art Post (Guest) ·
FYI I could not find a link for the document, however it seems this school system is inb Michigan and I would call them for a copy of the RFP! Solicitation 1108-001 2011 Digital Production Copier RFP Ottawa ... Solicitation 1108-001. 2011 Digital Production Copier RFP. Ottawa Area Intermediate School District. Ottawa Area Intermediate School District. Bid 1108- 001 ... www.bidsync.com/.../Packet_for_Bid_1108-001.pdf?ac.. .
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Heidelberg To Emphasize Depth, Breadth and Flexibility of Sheetfed at Graph Expo

Art Post (Guest) ·
productivity to Duo configurations serving the needs of packaging and label printers that permit coatings to be applied both before and after printing. For quality control and color management, Heidelberg's Prinect Inpress Control adjusts color and register on-the-fly, for an average time savings of 8-12 minutes and a paper savings of at least 150 sheets. For packaging and label printers, Heidelberg also offers Prinect Inspection Control, which measures the quality of each box, label, or
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Auxillo...rumors about sale

Art Post (Guest) ·
It's been making it's way arounnd town, however has anyone else heard that Auxillo may be bougt in the near future by Xerox, Ricoh, Canon or KM? Personally, I think it's a no brainer for any of these companies to buy Auxillo, how about you, thoughts????? I'm thinking buy the stock NOW!
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Fujifilm Set to Showcase Innovative Solutions at Graph Expo 2011

Art Post (Guest) ·
-of-the-art inkjet technologies to the highest-quality wide format printers. Graph Expo 2011 marks the U.S. debut of the Inca Onset S40 wide format UV flatbed inkjet printer, the newest addition to the industry-leading Inca Onset Series. The Inca Onset S40, available exclusively from Fujifilm, prints at throughput speeds up to 5,059 sq ft/hr producing 94 full beds (63” x 123.6”) per hour onto a wide variety of substrates up to 2” thick, including plastic, metal and board stock. Available in
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Ricoh's New Wide Format System

Art Post (Guest) ·
Has anyone seen this system yet, any prelim information. I understand this system is set to launch soon!!
Reply

Re: Scan to folder and Vipre

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Montecore, I have spent many years in sales and began networking our systems almost 10 years ago. Currently, I handle all of our connectivity and solutions for our company and I have connected and troubleshot hundreds, maybe thousands of computers. I agree, a technician can and should be able to resolve this problem. However, first it is necessary to identify the problem. This requires ruling out what it is not. Of course, hindsight is 20/20. If I tell you this story, it seems simple. However
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Scan & Copy Simultaneously

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My customer is looking for a way to copy their documents and scan them in 1 pass. Does anyone know how to do this on any of the current Ricoh/Savin products? Do I have to go to a solution or is there something simple I'm missing?
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LAX Airport

Art Post (Guest) ·
RFI LAWA 1 - REQUEST FOR INFORMATION MULTIFUNCTIONAL DEVICES (PRINTER, COPIER, SCANNER) AT LAX, LA/ONT, PMD, AND VNY AIRPORTS Summary Status Contract ID: 11982 Bid Method: Whole Category: Commodity Type: Request For Interest THE LOS ANGELES WORLD AIRPORTS (LAWA) SOLICITS THIS REQEST FOR INFORMATION (RFI) TO OBTAIN INFORMATION FROM INDUSTRY EXPERTS ON THE MULTIFUNTIONAL PRINTER, COPIER AND SCANNER (MF DEVICES) NEEDS OF LAWA IN ORDER TO RELEASE A SUBSEQUENT REQUEST FOR BID (RFB) FOR MF DEVICES
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City of Columbus, Franklin County Municipal Court

Art Post (Guest) ·
It is the intent of the City of Columbus, Franklin County Municipal Court, Clerk of Court to purchase a total of three (3) new Black & White Digital Copier/Printer System and associated maintenance/services and supplies on an as needed basis. This solicitation has each system and associated maintenance and supplies for that system listed separately as they are for three (3) different locations within 375 South High Street with different estimated volumes per month - Lines 1 and 2 for the Civil
Reply

Re: 2011 Digital Production Copier RFP.

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quote: Solicitation 1108-001. 2011 Digital Production Copier RFP. Ottawa Area Intermediate School District. I cannot open your link...can you please create a pdf and attach to message?
Reply

Re: Color Print Control

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We default every color device we install to black & white. Are we losing some revenue on CPP contracts as a result? Of course we are. Is this money the client would spend if they were not covered under a toner-inclusive agreement? No, because there would be no black and white documents that would accidentally use color toner. If part of our value proposition is to help a client reduce the expenses associated with managing their printing systems by creating a strategic outsourcing agreement
Reply

Re: Color Print Control

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Thanks for the feedback. txeagle24, I'm a little confused by this statement: there would be no black and white documents that would accidently use color toner. This sounds like you're talking about process black (which normally clicks as black). What I'm talking about is if the printing is not defaulted to B&W when the customer prints mapquest or something with a hyperlink it prints and clicks color. This is regardless of whether they have a toner inclusive agreement or not. If the document
Reply

Re: Color Print Control

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I think we're talking about the same thing in different terms to a certain extent just using different examples. Do the newer printers/MFP's still print black using all colors if "Color" is selected in the driver? If so, then you're right that they would spend the same regardless of the type of contract. If only the black cartridge is used to print black even if "Color" is selected in the driver, then they would spend far more on a toner-inclusive agreement than if they were not under contract
Reply

Re: Color Print Control

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& white and I print 50 copies I'm going to get charged for 5150 color pages when actually I only wanted to print 150 pages in color?!? Even at 6 cents a page for color that's a difference of $300. That's nothing to sneeze at. Sometimes it seems like the more you learn the less you know (or is it just me).
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