- Sharp made some statements about data, change, collection of data that made a lot of sense
- Sharp stated they paid dealer reps to go through training during COVID and cost them $500K in the US
- Use digital data for digital transformation
- Analyze data for change, look outside of the industry for ideas
- Our (dealers) data collection can be a gold mine for the future
- If you're not aware of where Google & MS are heading then your business will be lost in the dust
- Low code, no code
- AI companies are looking for partners
MFP Copier Blog
This Week in the Copier Industry 10 Years Ago
This Week in the Copier Industry 10 Years Ago
First Week of February 2012
My first post on this site (does not include the start of this site with blogspot) was back on January of 2003. Eleven months is all the time that's left in order to have 20 years of collaboration content for our industry. I'm proud we were able and will continue to offer the ability of people in our industry to collaborate in a secure site away from prying eyes.
Enjoy these copier threads from 10 years ago this week!
On track to transform enterprise printing
Managed Print Services Executive
Konica Minolta Launches bizhub C754/C654 Color MFP Series Featuring New INFO-Palette
Making a case for Green Printing
Innovative EFI Fiery Technology and New Konica Minolta MFPs Bring Mobile
Toshiba’s profit drops sharply
Sales Representative for Managed Print Services
Konica Minolta Celebrates Fifth Consecutive Year as Brand Keys’ #1 Brand
Xerox Unveils IaaS, Backup SMB Cloud Services
Copier manufacturer Ricoh slid 6 percent after saying it now expects to post annual l
Abramo Printing & Logistics Purchases Four KODAK PROSPER S-Series Imprinting Systems
Jeffrey Jacobson Named Head of Xerox Global Graphic Communications
Konica Minolta 3rd Quarter/March 2012 Consolidated Financial Results
Fire! Fire! Fire sale @ KonicaMinolta!
Xerox® WorkCentre® 6400X vs Canon Color C1030iF
KonicaMinolta bizhub PRESS C8000 BLI Production Print Review
Preo Announces the Release of Printelligence™ v4
Japan's Ricoh & group companies downgraded to 'A'
RICOH/IKON sales merge
Sharp Forecasts Record $3.8 Billion Loss
Print Audit® Introduces Disruptive New MPS Business Model
Ricoh's Unique New Publishing Event Showcases the Industry's Future: From Traditional
RJ YOUNG COMPANY ANNOUNCES STRATEGIC AGREEMENT WITH RICOH AMERICAS CORPORATION
Re: The Death of the Direct Channel?
Canon U.S.A. Introduces the REALiS WUX5000 and WUX5000 D, its Brightest ...
Scanner apps turn phone into fax machine
Ricoh MP301SPF
Anitech launches the KIP C7800 wide-format toner-based printer
January 2012 Sales Quota Poll
New Color and Monochrome A3 MFPs From Samsung
Kyocera TASKalfa 300ci LAB Test Report
HP Officejet Pro 8100/8600 vs. Color Laser Printers
Kyocera TASKalfa 552ci BLI Field Test Report
Kyocera FS-C5250DN Color Laser BLI Test Report
Sharp MX-M753N BLI Lab Test Report
Kyocera FS-C2126MFP+ Lab Test Report
Xerox® Phaser® 6280DN vs. Lexmark C544dn
Business Development Manager - Managed Print Services
Samsung signs printer deal with California
Good read for VDP print software @ Print Planet
Chad
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Gary Lavin
Paul - TCC
Ed Potrzeba, Jr.
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Re: Canon President Steps Down as Forecast Misses
Re: Ricoh MP301SPF
Re: Ricoh MP301SPF
Re: Canon President Steps Down as Forecast Misses
Re: Canon President Steps Down as Forecast Misses
Re: The Death of the Direct Channel?
Lead for Copiers in New York
see attached file
Genuine Sales Professionals Ditch The Filtered Lifestyle, Will You?
"In this modern world, where we have filters to make us look as nice as possible, it's good to take off the filter and go, 'I could look stupid here.' You'll learn something and be better for it."
Aisling Bea
In the world of social media, social acting and fantasy island has become the norm.
Social platforms have become the hot spot for distortions, filters and where the real versions of who we are remain backstage. We take selfies, photoshop, curate and upload the best we got.
Then we hold our breath and pray for some attention.
Think like your client or a buyer for a moment... do ever wonder if this runs through their mind?
"Stop trying to impress me. I can make up my own mind about whether I like you; trust you; or even believe you. You don’t have to make up my mind for me."
Human connection must be placed front and center. We're all wired to connect. It is part of the prescription for health and happiness. It's how we influence and lead.
Are you letting people see the real you?
If you're looking for true human and heartfelt connection, then I encourage you to ditch the filtered lifestyle and positioning.
Follow along with me on this one...
Erving Goffman was a Canadian sociologist who developed the concept of Dramaturgy.
It’s the idea that our lives are on constant display as if we’re actors.
He believed that when we are born into the world, we are being placed on a stage. And this stage is called everyday life.
He believed all of our interactions consist of adjusting to other people and our roles in their lives. We enact these roles in the company of others, who are in turn enacting their roles in interaction with us.
He believed that whatever we do, we are playing out some role on the stage of life.
In his work, he noted there is a front stage and a backstage. As we go on with our lives, we are mostly on the front stage. This applies to how we are at work, at the grocery store, or when meeting someone new. And the backstage is where we become our true selves. It’s our private place.
Only our closest friends see us when we’re backstage. But since many fake their personality with everyone, all they see is the front stage.
So, imagine for a moment, if you allowed your clients backstage, what could possibly happen?
The backstage of life is where true connection happens.
It becomes hard to connect when many position themselves with filters, distortion and misguidedness.
All this mindless, self-serving appetite for attention, validation and acting has me coining the term Social Attention Disorder. Others may call it digital narcissism. I call it acting.
Zoe Williams wrote a piece in The Guardian titled "Me! Me! Me! Are We Living Through A Narcissism Epidemic?", the narcissist’s failure to achieve intimacy with anyone — as the result of them seeing other people like items in a vending machine, using them to service their own needs, never being able to acknowledge that others might have needs of their own, still less guess what they might be.”
Question for all of you to think about... Are you being the real YOU on the front stage of life?
“The privilege of a lifetime is to become who you truly are.”
Carl Jung
CLEAN THE FILTER, AUTHENTICALLY CONNECT
I encourage you to bring your backstage self to the front stage by bringing your authentic self to the forefront. Rediscover who you are, commit to yourself instead of endlessly tweaking your online persona and your social acting skills.
Conversations allow you to connect, whether this be online, face to face, phone or through virtual platforms. These are the strongest sales tool's you have to effectively build credible relationships as you bring your backstage self to the front stage.
Are you having meaningful front stage conversations?
When's the last time you had a conversation and heard this...
“Wow, this was one of the best conversations I’ve ever had!”
Conversations build relationships, and relationships build businesses. The way this happens is through backstage conversations that you have on the front stage of business.
On the front stage of business, what do your clients care about? What does your marketplace care about? They don't care about your canned pitches, outlandish pattern interrupt videos, and braggadocious messaging.
Nobody cares that your sole intent is to win the social academy award.
Imagine for a moment, if more salespeople and leaders ditched the empty rhetoric on the Internet and invested in personal and heartfelt growth, there wouldn't be as many empty suits, digital narcissists and bad sales actors.
BACKSTAGE LEAVES LASTING IMPRESSIONS
"Anything with your name should leave a lasting impression!"
Marcia Brown
What impression are you leaving on the front stage of your business life?
I must go back to Erving Goffman to round this out. Keep in mind, his studies were done in the 1950's through 1970's and are super relevant today.
He coined the term Impression Management. This refers to the desire to manipulate others’ impressions of us on the front stage. According to Goffman, people use various mechanisms, called Sign Vehicles, to present themselves to others.
The most employed sign vehicles are the following:
- Social setting
- Appearance
- Manner of interacting
This is decades old research. Now think about how this is magnified through all the social platforms and front stages... first impressions matter backstage and they sure matter front stage.
If first impressions matter, then what are you doing about it?
Unfortunately, many prance around as social painters, painting the social canvas with crapola as they jockey for front row seats on the main stage, striving to win the Oscar for best social picture.
I would ask you to remember the person you're in front of, your clients, as they may be saying this to themselves:
- Do you see me?
- Do you hear me?
- Does what I say matter to you?
Allow me to leave you all with this...
Allow the real YOU to shine onstage for all to see. Watch what happens to your client relationships.
I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.
Selling From the Heart is making a difference! I poured my heart into every page of this book and I believe you're going to love it. You can find it on Amazon in paperback, kindle and in audio.
In a world full of empty suits, I'm passionate about helping sales reps become sales professionals. I help sales teams understand the true value they bring to the market.
With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social and Selling from the Heart.
You can follow me on LinkedIn, Twitter, Facebookand on my podcast by clicking on Selling from the Heart.
This Week in the Copier Industry 15 Years Ago
This Week in the Copier Industry 15 Years Ago
First Week of February 2007
February is almost here, for many of us March brings us the promise for spring and we can only hope that Phil does not see his shadow and spring is right around the corner. What I can tell you is that every say that passes gets us closer to spring. Thus there is always something to look forward to?
Enjoy these awesome copier threads from 15 years ago
Ricoh Corporation Introduces Print Director Software
RICOH SHOWCASES RIGHTS-MANAGED DOCUMENT
Leasing Tips (Higher rates for fax & Laser Printers)
University of California signs contract with Xerox
CANON U.S.A., INC. AND COPITRAK TO LAUNCH NEW COST
Gestetner DSm616/620 need
Kip3000 vs. Ricoh240
Need a Ricoh Family Group Dealer ....
Re: Gestetner DSm616/620 need
Re: Prospecting in California
Re: Leads in Connecticut
Re: Prospecting in Florida
Re: Leads in Georgia
Re: Leads in Mass
Re: Leads In Minnesota
Re: Leads in North Carolina
Re: Leads in Virginia
Re: Leads in Washington
Re: Prospecting in British Columbia
Re: Prospecting in South Carolina
Re: Gestetner DSm616/620 need
Re: Ricoh Corporation Introduces Print Director Software
Re: Gestetner DSm616/620 need
Re: Leads in Nevada
Re: Leads in Quebec
Re: Prospecting in Utah
Did the Wide Format Monster Mayhem Show or Document help you in closing additional 240W or 480W business.
Technician Omaha Ne.
Wide Format Mayhem Poll!
New Firmware Cards
Lead for Copiers in Nevada
See attached file
Rule of 72, Rule of 78, Training is Missing from our Industry
So, what does it take to be a valued vendor?
It takes knowledge and that knowledge is not limited to just copiers, content and IT services. Many of us need to have a clue when it comes to financing. Thus when we're with a client talking about products, services and acquisition options it's a good thing to understand why financing options can help your client achieve their goals.
I was taught by one of the best leasing reps in the nation about leasing, the rule of 72, rule of 78 and the benefits of leasing for clients. I would bet dollars to doughnuts that 85% our reps could not explain more than one reason as to why leasing is beneficial to the client. I believe this knowledge helped my to close more deals just because I had that financing knowledge and the basic concept. It's still helping me close more deals than the average bear!
No one techs leasing anymore. It's a lost art and I'm going to change that. Look for more content in upcoming weeks that will train your reps to be experts with financing options.
-=Good Selling=-
Lead for Fleet of Copiers in School
see attached document
Lead for Fleet of Copiers in Colorado
see attached documents
Better call Art "We will be a full service provider"
No video. Executive Connection Summit Panel review with Doug Albregts , Doug Pitassi, Chris Taylor. Moderated by Rick Taylor and I have a question in for the panel at the end. #panelists #officetechnology #sales "We will be a full service provider"