MFP Copier Blog

This Week in the Copier Industry 5 Years Ago

Art Post · 10/31/219:30 AM

This Week in the Copier Industry 5 Years Ago

First Week of November 2016

Art Post · 11/1/169:30 PM

in 2009. Previously, Jacobson was chief operating officer of Eastman Kodak Company's Graphic Communications Group. He also served for five years as CEO of Kodak Polychrome Graphics. A long-time supporter of EFI Connect, Xerox is once again a Platinum Sponsor of the event. Xerox customers benefit from several advanced technology integrations available with EFI Fiery® digital front ends (DFEs) used to drive Xerox multifunction printers and digital production presses. “We are delighted that Jeff

Topic Premium

Art Post · 11/3/169:22 PM

Egham, 3rd November 2016 – OKI Europe Ltd has extended its successful smart printer portfolio by bringing smart functionality to the desktop and within reach of every size and type of business. OKI’s open platform sXP (smart Extendable Platform) ensures easy integration with third-party software enabling new print/copy/scan workflows to increase efficiency and productivity by reducing time-consuming and costly paper processes. C542dn “OKI’s smart printers enable every business to maximise

Topic

BTA Managed Services Workshop Scheduled for Dec. 7-8

Art Post · 11/6/167:34 PM

For Immediate Release For More Information Contact: Nov. 4, 2016 Brent Hoskins Executive Director Business Technology Association (816) 303-4040 BTA Managed Services Workshop Scheduled for Dec. 7-8 Workshop includes data critical success factors from the Managed Services Business Model 2.0 Kansas City, MO — Are your managed IT services sales numbers not meeting expectations? Are you looking for tools that deliver results instead of just hearing more about what you should be doing? Have

Re: Ricoh Unifies Interactive Whiteboard and Video Conferencing in New Collaborative, Portable Package

Martin Hofman · 11/3/162:30 AM

Great addition to the existing portfolio of the big IWB's D5510, D6500, D8400 For those, we have Cardreader-Brackets available to 'sign-in' to the IWB. IWB Cardreader Bracket for D5510, D6500, D8400

Art Post · 11/2/1611:59 AM

some point, haven’t we all wanted to go back in time for one reason or another? It’s too bad that the most we can do this Sunday is relive an hour of sleep. But it’s still a cool concept. Dreaming of time travel and all its possibilities is a fun distraction, but distractions don’t add up to sales, do they? And if you can’t travel back in time, you have to make sure you’re using the time you’ve got as wisely as you can. One of my favorite tips that I still use is to spend the last 10 minutes of

Re: Ricoh Flex Credits?

GIntel · 11/1/1610:59 AM

Does anyone have the updated Ricoh Flex Credit values/products? Would really appreciate it if anyone could share them. - Jake

Sales Professionals Take The Road Less Traveled, What About You?

Larry Levine · 10/31/217:57 AM

“The Only Person You Are Destined To Become Is The Person You Decide To Be.”

Ralph Waldo Emerson

The road less traveled... means the choices we make in life are unfamiliar and uncertain.

It refers to a choice that leads someone to choose an indifferent approach, a new path in life or to start a new trend. It's about the choices we have never experienced.

At the end of Selling from the Heart, I leave you with my favorite poem by Robert Frost, "The Road Not Taken",

To set this up, let's look at the ending of the poem...

I shall be telling this with a sigh

Somewhere ages and ages hence:

Two roads diverged in a wood, and I—

I took the one less traveled by,

And that has made all the difference.

In the poem, there is someone standing in a yellow wood with two distinct paths before them. They look and think about both paths and finally choose to take the one less traveled. Thus, they prefer experiencing something new without worrying about the consequences.

What sales road are you taking?

I believe sometimes we need to take a diversion from the conventional road to sales success.

Following all the other salespeople, or the same old sales routes may not lead you to new destinations, new experiences, new opportunities or new clients. Even if it makes you nervous, you must step out of your comfort zone and take a trip of discovery.

I believe sales professionals are entrepreneurs. Allow this quote to sink in for a moment...

"Entrepreneurs pay the price of a road less traveled, while everyone else takes the freeway and perpetually misses their own exit."

Ryan Lilly

My coach and mentor, Dave Sanderson, has been coaching me on creating my own flight plan.

Are you creating your own flight plan or are you traveling down the same road as all the other salespeople because it is safe?

THE ROAD YOU PAVE STARTS WITH BEING GENUINE

In a red sales ocean filled with sales sharks and empty suits, being genuine is a huge way to stand out. Be real, be sincere and be honest. Let's all agree, most of your clients and future clients can sniff out B.S. conversely, they know when you're being yourself.

Would you agree people will respond favorably and will come back to you repeatedly when they see you as being real, instead of the prototypical sales rep?

Being genuine is a rare quality. Today's world is full of sales phonies, social media hype and virtual fake sales personas.

Sales chest puffing runs amuck inside a sales world full of empty suits.

Those who are genuine in sales, search for and discover their own unique way of pursuing their passions and purpose.

Often, they forge an entirely new path to get to their destination.

It's about what they think and say that makes them who they are. It's what they do and how they view themselves within the sales world.

A genuine sales professional is guided by an internal compass, meaning they don't follow the conventional or typical routes others take to achieve their goals.

THE ROAD CONTINUES WITH...

Genuine sales professionals forge their own sales path.

BEING REAL

In a business world full of empty suits and sales facades, being real and transparent is completely nonnegotiable. I believe without this one can be labeled a commodity.

I sincerely believe transparency and being real:

Creates the foundational layers of trust
Creates a strong positive relationship where you can build loyalty

Without loyalty, you're a commodity

Transparency and being real is intentionally baring your soul by showing the true version of yourself. Many in sales have lost their identity do to fear of rejection, lack of self-confidence, a broken sales heart, or lack of fulfillment.

Being real, being genuine, being authentic... isn't this what your clients crave?

Genuine sales professionals know who they are. They don’t masquerade around as someone they’re not. They're willing to let down their guard and let their clients see it.

When we’re looking to build our personal relationships, we want to learn and grow from people of values. We identify and relate to people who are honest, trustworthy and kind.

Phoniness is a characteristic that can be sensed from miles away.

Being a sales phony is no way to fill your sales funnel

BEING TRUE TO WHO YOU ARE

“Be yourself, everyone else is already taken.”

Oscar Wilde

Think about what it means to be true to yourself.

Isn't it about integrity, beliefs, personal values, honesty, sincerity, authenticity, living by what is and what is not acceptable to you, morals, ethics, right and wrong, honor, no falsehood, truth...? Now... how many of these words would people associate with the sales world?

Those who absorb what it means to sell from the heart, live by a code of morals and values.

Being true to yourself is fundamental to living a life full of integrity.

It's your moral duty to live up to your obligations and fulfill them, this becomes your character and your brand.

BEING VULNERABLE

Hey sales world... there's nothing more honest and courageous than accepting vulnerability, embracing it and acting from it.

Vulnerability is the driving force of connection. It’s about being brave and tender. It’s nearly impossible to connect without it. We live for it in our personal lives so what prevents us from doing this in our professional lives?

Why have so many turned vulnerability into a sales weakness?

Without vulnerability relationships struggle. Without vulnerability how will your client relationships flourish?

Embrace vulnerability as your sales career will flourish.

Vulnerability is key to connecting with your clients. It's having the courage to open up who you are to another human. It’s saying with comfortable confidence, "This is who I am!"

You will struggle to sell from the heart if you can't receive from your heart

BEING CARING

"If you truly care about your clients, then they’ll care about you"

In an environment that is becoming increasingly competitive, you must focus on building meaningful relationships with your clients.

You must become genuinely interested in their business
You must truly connect with meaning
You must be genuine and curious
You must genuinely give a rip

Think of the following relationship equation with every one of your clients.

(E + E) x C x C = Meaningful Relationship

Create your new relational road to sales success through engagement, excitement, conversation and caring... Watch what happens next. Will you take the sales road less traveled?

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social and Selling from the heart inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.

This Week in the Copier Industry 10 Years Ago

Art Post · 10/30/217:30 PM

This Week in the Copier Industry 10 Years Ago

First Week of November 2011

Last night I had the opportunity to record a "Better Call Art" with Kevin Hoverman and one of the talk tracks we engaged for a couple of minutes was about our tenure and what we go really good at besides copiers. My first thought was that I've also an expert at counting pennies and tenths of pennies in my head. Personally I think it's pretty awesome to quote a price on the spot is the client wants to know the price for 240K of pages at .0075 per page.

What else did you get really good at besides being the copier professional?

Enjoy These Wonderful Copier Threads from Ten Years Ago This Week!

EFI Eliminates the Barriers to Enterprise Mobile Printing with PrintMe Mobile

Art Post (Guest) · 11/2/1110:03 AM

releases the file with a retrieval code. The user controls when and where the file is printed so personnel, financial or other sensitive documents don't sit in the printer tray unattended. PrintMe Mobile is built on proven EFI technologies. EFI first introduced a direct-to-print feature for Apple iPad and iPhones on its Fiery Driven™ printers and multifunction peripherals (MFPs) from Canon, Konica Minolta, Kyocera Mita, Ricoh and Xerox. EFI PrintMe, a cloud-based printing service, launched 10 years

Member

Mark Fl

Océ Executive Presents Security Printing Technologies for Digital Press Applications at IMI Conference Guy Broadhurst offers insights into extending data security into the printing process TRUMBULL, CONN. November 3, 2011 – Océ, a Canon Group company and an international leader in digital document management, announced that Guy Broadhurst, Vice President of New Technologies and Client Development, Océ North America Production Printing Systems division, will present at the IMI 2011 Security

Member

Copier1234

Re: Rumor has it.....

yeti · 11/4/113:49 PM

key growth strategy, including a focus on IT Services, expansion of our production print portfolio, and the ongoing development of the ChaMPS program for our dealers to leverage Ricoh’s services resources. To further integrate and align our direct channel for growth and services, we are introducing a new streamlined District field structure in the U.S. for our direct channel with 10 geographic Districts, which replaces our former Region and Area structure. Under this new District model

Topic

Collins Ink CEO still plans to stop supplying Kodak

Art Post (Guest) · 11/1/118:18 PM

Art Post (Guest) · 11/1/119:07 AM

It was my understanding that the plastic used in the frames for the Sharp systems allowed for the frame to move and not be as ridged as a metal frame. Indeed these type of frames were implemented a few years back. Yes, now that it was mentioned in the above threads, "fast plastic" was used as a derogatory statement for some Production copiers that were not production at all, but was marketed as one. Hence the name of "fast plastic." The new Sharp that Daninsun refers to is the first A3 design

Topic

Why not 6 or 8 color laser toner systems?

Art Post (Guest) · 11/3/1110:12 PM

I'd like to learn more....I see many inkjet systems that print other than CMYK. Is CMYK a limitation of laser based xeroxgraphy? Art

Topic

Fort Bragg, North Carolina

Art Post (Guest) · 11/6/118:07 PM

FBO DAILY ISSUE OF NOVEMBER 05, 2011 FBO #3633 SOLICITATION NOTICE W -- Lease of Copier/Printer/Scanner - Ft. Bragg Notice Date 11/3/2011 Notice Type Presolicitation NAICS 333293 — Printing Machinery and Equipment Manufacturing Contracting Office Department of the Army, U.S. Army Corps of Engineers, USACE District, Savannah, Attn: CESAS-CT, PO Box 889, Savannah, Georgia, 31402-0889, United States ZIP Code 31402-0889 Solicitation Number W912HN-12-T-0004 Archive Date 11/23/2011 Point of

Re: Top Color Production Systems?

Shaja · 11/1/1110:10 AM

Here's the "KM gal" :-) chiming in, but remember that I am not a sales rep. Current KM color production models: bizhub PRESS C8000 bizhub PRESS C6000, C7000 and C7000P bizhub PRESS C70hc bizhub PRO C6000L

Re: Top Color Production Systems?

Jrlz · 11/2/1112:29 PM

Higher end buyers might also look at the Kodak Nexpress. The Nexpress line competes more closely with the Igen.

Re: Ricoh adding 70 jobs in Lawrenceville

GMAN · 11/3/1112:55 PM

From Industry Analysts: "220 employees from Ricoh will be officially laid off as of today. Although still unconfirmed, sources that wish to remain anonymous within the organization have told us that an announcement will be made shortly. We’ve been told a mix of 220 IKON and Ricoh employees at the director level and above will be affected. The move does not come as a surprise as earlier this year Ricoh announced massive layoffs. Ricoh is in the midst of a major worldwide restructuring, as

Re: Scan to folder and Server 2008

fisher · 11/3/112:10 PM

Start by making sure the copier has the newest firmware.

Re: Top Color Production Systems?

Art Post (Guest) · 11/3/117:12 PM

Kodak,,,,looks like no takers for the brand?? I'd be shocked if they just shut the doors, maybe they'll do a chapter 13? But, I agree they are in dire straits and should have sold two years ago when they were being courted.

Re: Top Color Production Systems?

Shaja · 11/4/119:16 AM

quote: Originally posted by GIntel: Shaja, are you still selling C65hc inventories or are you now selling the C70hc. I didn't include the C65hc in my list because the C70hc would be the "latest and greatest" per the OP's question. The C65hc is still considered a current model.

Member

G

Member

RFG1999

Re: Rumor has it.....

yeti · 11/3/1111:10 AM

Any truth to Ricoh Laying off 220 directors today? Link Ricoh Co. (7752 JT): The office-equipment and camera maker slashed its full-year net income outlook 55 percent to 10 billion yen, citing costs from the company reorganization, earthquake and foreign exchange. The stock sank 1.7 percent to 681 yen.

Re: Rumor has it.....

GMAN · 11/3/1112:48 PM

This is just the first wave, with additional cuts coming at Christmas or soon after the New Year. From Industry Analysts: "220 employees from Ricoh will be officially laid off as of today. Although still unconfirmed, sources that wish to remain anonymous within the organization have told us that an announcement will be made shortly. We’ve been told a mix of 220 IKON and Ricoh employees at the director level and above will be affected. The move does not come as a surprise as earlier this year

Re: Ricoh SPC431DN not printing

John · 11/3/1111:43 PM

Sorry, the user code feature is not turned on on the printer. Just set up as a basic TCP/IP connection.

Re: Rumor has it.....

Art Post (Guest) · 11/4/114:20 PM

Lets see IKON brand is now gone...(good), however does "not directly impact the dealer channel" mean no impact at all or there may be some impact? I heard that there were 220 layoffs, however no one has been able to confirm this, I'm thinking this is all on the direct side of the channel? Seems to me Ricoh has concentrated on Production systems and MDS (Champs), and have left gaping holes in the product line. Since most dealers don't or can't afford to carry the Production Units and most

Re: Why not 6 or 8 color laser toner systems?

daninsun · 11/5/1112:53 PM

the question is, would the large amount of R&D investment required to offer 6 development systems in one engine, result in enough increased sales and aftermarket revenue to justify the expense? a possible analogy is the lack of success with 3D HDTVs is HP Indigo setting world on fire with additional colors beyond CMYK? is Okidata data seeing increased sales after launch of white toner?

Re: New Rep needs encouragement

Old Glory · 11/6/115:57 PM

Quit selling MFP's and start selling solutions. "You can get anything you want in life if you just help enough other people get what they want." Zig Ziglar

Re: New Rep needs encouragement

Art Post (Guest) · 11/6/117:15 PM

I felt like that many times, and put my mind to working harder, more hours and more prospecting to get my self out of the hole. Here's another good read short, simple and to the point "How to Become a Super Star Salesprofession". You need to have more prospects in your pipeline. "I'm really not a smart person, however I'll outwork everyone else to get what I want." Art

Topic

East Haven School District

Art Post (Guest) · 11/1/118:21 PM

The second hearing is for an ordinance concerning interest owed on taxes for active duty military personnel. And the third is for a proposal to allow the East Haven Public Schools to go out to bid for a new copier system. http://easthaven.patch.com/art...-tax-relief-proposal

Topic

Scan to folder and Server 2008

jswinberlin · 11/2/113:04 PM

I have a customer who has a Savin C3535. They were scanning to folder on their 2008 Standard Edition server. They did an update and after restarting the server can no longer scan. Has anyone ran into this? Also, and this may be part of the reason, they cannot browse the network from the MFP even though the DNS and Gateway are correct. Any ideas?

Topic

New Rep needs encouragement

Emie_gran · 11/6/111:25 PM

I've been selling MFP's for 9 months. I've only gotten a commission once. I'm starting to get discouraged. Questioning if this is the right industry for me. Can't see me supporting my family on base alone. I guess I'm looking for encouragement, words of wisdom etc.

Topic

15 MFP's in Ohio

Art Post (Guest) · 11/6/1110:14 PM

http://www.galion-city.k12.oh....Copiers_10_31_11.pdf

This Week in the Copier Industry 15 Years Ago

Art Post · 10/30/219:41 AM

This Week in the Copier Industry 15 Years Ago

First Week of November 2006

Last night I had the opportunity to record a "Better Call Art" with Kevin Hoverman and one of the talk tracks we engaged for a couple of minutes was about our tenure and what we go really good at besides copiers. My first thought was that I've also become a professional driver with logging 25k to 30k worth of miles for forty years. What else did you get really good at besides being the copier professional?

Enjoy These Great Copier Threads from 15 Years Ago!

Japan's Konica Minolta

Art Post (Guest) · 11/5/066:42 PM

By Aiko Wakao TOKYO, Nov 2 (Reuters) - Japan's Konica Minolta Holdings Inc. (4902.T: Quote, NEWS, Research) on Thursday posted a better-than-expected 17 percent rise in first-half profit and raised its annual forecast on strong sales of colour copiers and a weaker yen. The office equipment maker, set up after Konica Corp. and Minolta Co. merged in August 2003, is betting on growth in toner sales and materials used in flat panels after it exited from camera and photographic film businesses

Topic

Ricoh Needs Color Scanning on Next gen Model!

Art Post (Guest) · 11/6/066:55 PM

opportunities. If you are in favor, we need to voice our opinions for color scanning, while we are on the subject, how bout breaking the market wide open with an LED Color Wide format printer/copier and scanner.

Wallin Team · 11/6/062:58 PM

I have a customer who prints their Catia files out of a VPM database (which I believe is an IBM product made to work with Catia). They are not able to print and they get an error code (139) that comes from VPM. They can print the native files out of Catia, just not from VPM which is the way they will print most often. Anyone know anything that might help? Thanks.

Re: Ricoh Wide Format Marketing

Art Post (Guest) · 11/1/0610:12 AM

My territory, the large Xerox dealer never took on the Ricoh line, however still have comp from RBS, Lanier and others. Art

Re: NEW HP 11x17 Laser MFP

John · 11/2/0612:44 AM

The finisher is in the upper area of the inside of the device. It will staple 30 pages but has no offset sort, only standard sorting. The cost per page is .012007 That is the dealer cost for service and supplies. Probably mark up to .02 You don't add individual components, you order the unit preconfigured. The XS model has all the bells and whistles. A Ricoh 3030sp is competetive with the XS version. You'll get it on the CPP. FYI Does have quite a long warmup period. The scanning is nifty yet

Re: IS300e scanner on CL7200 printer for copying

copyme · 11/5/0610:12 PM

I had sold a IS200e with a CLP26 (CL4000) combination that came back, it was to a realtor and she could not deal with lack of sorting and slow first copy speed. Also with 1:2 duplex you have to flip every other original or copy. Npt sure about the IS300e, maybe it will 1:2 properly. I will include my original post below: Just to let anyone know that did not already - this combination color printer with scanner system wil NOT sort. Also it takes 25 seconds for the first page to come out when

Re: GEI?

Mega (Guest) · 11/1/0611:29 AM

Bottom line, The copier manufacturers are in the business of manufacturing copiers. Dealers are in the business of selling copiers. Mfgs panic anytime they see their inventory exceed certain levels and do all they can to continue manufacturing at consistant levels. When inventory exceeds preset levels, what do they do? they seek other methods of distribution to move equipment. Look at car manufacturing in the US, they will offer all kinds of incentives to their current dealers to move machines

Re: IS300e scanner and CL7200 for color copying

Art Post (Guest) · 11/2/067:50 AM

ease of use: medium FCOT: Slow Copy Quality: Acceptable The only place I saw this config was at Ricoh Corp in NJ. I am going on memory, however I was not impressed with the FCOT. But then you are scanning from one piece of hardware and printing on another, it should be slower than an MFP.

Re: Ricoh Needs Color Scanning on Next gen Model!

John · 11/6/0611:32 PM

I agree. How about a color multifunctional wide format system using the gelsprinter technology? Come on Ricoh!! You have the technology. Just stop giving it away to other manufacturers. Just a rant here but did they trade the 3131 with Toshiba for the MP 9000-1350 series? If so, you got old technology and gave away our high volume edge. Or how about IBM getting it too. Give us the wide format we need. We sold the 240W for you and made that product #1. Let us do it again with the right product

Topic

Wide Format Monster Garage!!

Art Post (Guest) · 11/1/069:01 AM

to pass all of the players have introduced models that were suppose to be equal or better to the 240W. In some instances some are, but in most cases they are not! Let's take the KIP3000 and TDS320, all of these machines make you bend to get the documents out. Now the Xerox does not however, the Xerox is incapable of dropping copies or prints correctly into the front exit area, it will drop one perfectly and the others will fall on the floor, the user must stand and adjust every copy or print that

Re: NEW HP 11x17 Laser MFP

Old Glory · 11/1/0611:33 AM

Some research results...Duplex is $483. Fax is $348. 128MB of memory is $549. Ethernet is $389. What about finishing? Under copy specs it says staple collate but there is no stapler option however there is a staple cartridge listed under supplies. Is it standard and somehow imbedded in the mainframe? Toner is $170 but what is the yield? 4349 maintenance Kits and a $99 ADF maintenance kit has to be considered but again, don't know what the estimated life of these are.

Member

Betty

Member

barry a

Member

TOSMAN

Re: Wide Format Monster Garage!!

bnosbod · 11/1/069:59 AM

We are fairly new to the wide format world, but it truly looks like we have a leg up on the competition. The Xerox with the "removeable" scanner was fascinating.

Re: GEI?

Service Pro (Guest) · 11/1/0611:09 AM

Bottom line, the Japanese don't care about anything other than moving boxes. Channel conflicts? Not in their vocabulary. Any of yopu all have a used working Mita Xi3648 around we need to buy one here. We are an independent dealer. Copier Geeks

Re: Wide Format Monster Garage!!

Digital (Guest) · 11/1/065:56 PM

Just to let you know the Xerox 6204 is going to be available with the Axcess (YKE) controller. This is the same controller that drives most of the other Xerox WF products. This controller blows away any embedded controller and is a real proven product. Mike

Re: Fax Option for MP5500 etc.

Art Post (Guest) · 11/2/067:35 PM

Here is the list pricing, product should be available soon! Got this in my email in reference to the fax option for the New MP 5500/6500/7500 2. Pricing: Fax Option Type 7500: 413491 SRP: $1,095 LDP: G3 Interface Option Type 7500: 413494 SRP: $650 LDP: 32MB Memory 400dpi/SAF: 001342MIU (current accessory) SRP: $185 LDP: 3. Schedule: production began in October as targeted and we are expecting them to arrive in the distribution centers in December. I've gotten numerous requests for a more

Re: Fax Option for MP5500 etc.

maureen (Guest) · 11/3/069:43 AM

Main units manufactured after the specification change (November production/December availability) will be "fax-ready;" meaning, they can accept the fax option without an upgrade. Main units manufactured before the specification change will require an upgrade before they can accept the fax option.

Re: Next Generation 240W "features"

Art Post (Guest) · 11/1/063:36 PM

I can't beleive that no one wanted color scanning. A dedicated color wide format scanner resells for $9K & up! Architects, Engineerings etc, need to prodcude color renderings, and then they need to print and send these documents. Other manufacturers are ready to introduce color scanning on thier products soon.

Topic

NEW HP 11x17 Laser MFP

Art Post (Guest) · 11/1/068:01 AM

$5,999 MSRP (HP 5035xs MFP) Full 11 by 17 multifunction productivity • Enjoy fast, professional printing and copying. Save time and money with print and copy speeds of up to 35 pages per minute (ppm). Instant-on Technology reduces warm-up time from minutes to seconds, so you see a fast first page. • Provide big impact in a small size. The MFP offers the 11 by 17 printing you want, and its smaller footprint enables placement close to workgroups, where you need it. http://h10010.www1.hp.com/wwpc

Topic

IS300e scanner and CL7200 for color copying

Star1 (Guest) · 11/1/066:11 PM

Topic

Adobe Acrobat 8 Bows In To Rave Reviews

Art Post (Guest) · 11/3/069:51 AM

printing. Free Trial Version of Connect Adobe today also announced the immediate availability of a free trial of the Adobe Acrobat® Connect™ hosted service, the first web conferencing and collaboration solution to offer "always-on" personal meeting rooms. Acrobat Connect enables knowledge workers to instantly connect online with nothing more than a web browser and the ubiquitous Adobe Flash® Player software. Together with Acrobat 8, the newly expanded Acrobat family accelerates the flow of

R.J. Stasieczko

The End Of The Day With Ray! Thought Leadership is not a Dinner Party.

Art Post · 10/30/219:30 AM

R.J. Stasieczko

The End Of The Day With Ray! Are the consultants fooling you, or are you fooling them?

Art Post · 10/28/219:30 AM

Memoirs of a Copier Sales Person

My Bucket List Before I Retire from the Copier Industry

Art Post · 10/27/218:56 PM

I wrote this 7 years ago and made a few changes to keep up with the times

Almost 41 years ago that copier tech job that I landed did not work out for servicing copiers. On that fate full day I was told I do a great job at taking the copiers apart but not so good at putting them back together.

The dealer principal pulled the Columbo close on me as I was about to leave his office. Guess I struck a nerve and I was offered a job to sell copiers.....and I never stopped. I was never was a slacker and had this thought that I was never really good at anything however I could be great at selling copiers. Many years later I had this silly notion that I wanted to make my name synonymous with the copier industry as xerox is to a copy. What a pipe dream eh?

Thus now that I'm on the downward trend of my career there are still some things that I'd like to accomplish and maybe somethings that I'd like to see happen before I exit (not saying that's going to happen any time soon). But here's my list:

I'd like to have one day of door to door cold calling with out seeing a "no soliciting sign" or dealing with a rude gatekeeper.
I'd like a prospect to tell me this, "we like you, we like your product but we think your price is to low, how about we increase the lease payments by a hundred dollars a month if we sign the deal today"!
I'd like to get a lead a day for the next 30 days, with no prospecting involved.
I'd like to go an entire year where I've reached my monthly quota by the second week of every month.
I'd like to nail my yearly quota by the end of the second quarter of next year.
I'd like every prospect to call me back after the first message I left for them.
It would be awesome to tell at least one cheap, tight ass prospect that I don't want to do business with you. (I did this recently)
For one week, I'd like to make an appointment with every cold call I made that day. Heck, I could have a months worth of appointments in one day.
I'd like to have one month were all my commission reports were correct in my favor.
Last but not least, I'd like to be able to get an order for 100 systems in one order, heck I'd even take 50 but then I'd want a hundred.

Enough said. Actually one more item, when I was let go with the copier tech position the owner of the company asked me a parting question. He stated "let me ask you one question", he reached into his pocket and pull out a wad $100 bills and stated "which would you rather do, work the rest of the week days for what's in my hand or would you rather try to talk me out of it"?

Now I thought to my self that my mamma did not raise a fool and I tried for what seemed like 30 minutes., I never talked him out of the money however I was offered the job in sales....hmmmm, maybe this should happen more often on interviews???

-=Good Selling=

Memoirs of a Copier Sales Person

Our Copier Industry & The Hits Keep Coming

Art Post · 10/26/2110:41 PM

It's basically the end of October and another year is set to hit the books for most of us. Tomorrow starts the first day of November for me and this is my final push to see where I can finish for 2021.

I wrote these notes last night for my weekly email update below and I've added a few additional thoughts. Keep in mind that I'm still having some issues with proofing (lol, I think I always did but now I have something to tag it on

)

State of the Industry

The other day I had a long discussion with my long time buddy Larry K, and I made mention that in my 41 years in the industry I've never seen our industry take this many hits like we have in the last 18 months. I don't need to rehash every instance of those 18 months but we understand it's been a mighty struggle.

My Concerns/Sales

I have some serious concerns about our industry. First and most important is the continued back ordering of devices and my concern for many of us that make our living in sales. For as long as I remember it's been a commission based compensation with a meager salary. I like to equate the pay structure as getting waiter/waitresses pay and we're all in this for the commissions because the pay structure would never support the families.

Commissions

If you're only paid when MFPs are delivered and funded then receiving commissions become a waiting game. My question becomes who has the bigger bucks to hold out for the MFPs to be delivered. The dealer owners or the sales people? This is not meant to rag on dealer owners and I understand the issue at hand that we all face. I would just hate to see our industry lose talented sales people and can only hope that dealers will find ways to help sales people with additional comp or draws to get us all through these times.

Concerns/Techs

I've always seen techs as an aging bunch (just like me) because I don't hear of or see many 20 something technicians. Lately I've heard from multiple dealer owners that they've had many techs leave the copier industry and take jobs out of the industry. The reason recent frenzy of hiring and compensation offers in the last 6 months. Many of these dealers can't find techs to fill the voids.

Forty one years ago I was hired as a trainee for a copier service school. The school was a 16 week course and at the end of the course that company found every tech a job (of course it was entry level). The program was run in conjunction with the local government county. The program was funded by the feds along with county peeps and the dealer to facilitate the training program.

When it was all said and done that dealership ran 4 or 5 classes graduating around 120 techs. To boot we were paid an amazing $3.15 per hour.

I wanted to mentioned this because maybe this might be an idea that may help others. I know the entry level position will not fill the entire void, however it's a start.

Copier Inflation

A few more thoughts, one of the easiest ways to keep the existing techs is to make sure they are paid well and compensated well. I'm thinking instead of seeing the race to zero we will now start seeing the increase for cost per page, maintenance agreements, and hourly charges. It could also be a blessing as long as we can finally stop the raise to zero.

Hardware/supply prices are already up and some as high as 10% and we'll see higher prices if the container prices continue to increase for the next year.

Do you recall the idiom "the straw that broke the camel's back", it was more about a number of issues or events that finally added up to the breaking point? At this time I'm not so sure how many straws we can take.

-=Good Selling=-

Looking for a Greener Pastures?

I have a well respected dealer principal that is looking to higher trained Canon technicians for the Salem, Virginia area. They are willing to extend relocation costs and offer an excellent comp program. I've been to his location and the area is beautiful. A great area of the country, and a great area to raise a family! Please follow this link and contact Paul Story Sr.

R.J. Stasieczko

At BTA last week, I verified why the dealers still struggle at IT

Art Post · 10/26/219:30 AM

Polek & Polek

Chris Polek "If Today is Your Birthday" October 24th

Art Post · 10/25/217:12 PM

MSP & MSSP & IT Industry Notes

IT, MSP & MSSP Industry Notes for October 24th 2021

Art Post · 10/25/216:30 PM

Governor Northam Announces IT Consulting Firm to Expand Headquarters in Fairfax County

Northam today announced that Intact Technology, a software consulting and managed services firm, will invest at least $700,000
Intact Technology located in Fairfax County, Va
Will create 40 new jobs

Toronto ON 24/7 IT Support/System Maintenance – Small Business Services Updated

VBS IT Services’ recently updated their managed IT service solutions

One Leaked Password

Colonial Pipeline operates the largest gas pipeline system in the United States
The attack vector was a single leaked password to an active VPN account that was no longer in use
Following the ransomware attack, Colonial Pipeline took its systems offline to contain the threat

Hacking tool linked with Russian crime ring used in Sinclair ransomware attack, analysts say

The code also overlaps with previous hacking tools attributed to the Russian group, according to some analysts who have studied it
Evil Corp, is believed to be primarily motivated by money, and known for flaunting its ill-gotten wealth

Xerox to relabel Lexmark A4 units

Launched the C235, a color laser A4 desktop MFP and the C230, a desktop color laser print only device
(since its technology agreement with Fujifilm expired in 3/2021, Xerox is free to source from other vendors)
Both models are 24ppm top speed
MSRPs of $489.99 for MFP and $329.99 for printer
My first thought is Xerox now bringing Ninestar (Ninestar owns Lexmark) devices to their clients. Would have the chat with my client about who Ninestar is and their relationship with China government

ABBYY launches new solution offerings

ABBYY is OCR, document processing solution provider, founded by David Yang in Russia
Now offering Vantage, which delivers document skills for RPA (robotic process
automation), automation systems, chatbots and mobile solutions
Also offering Marketplace, which offers skills, connectors and assets

Sec expert warns against believing chatter around REvil disappearance

Seasoned ransomware threat researcher has warned against taking any of the chatter around the disappearance of the Windows REvil ransomware group for a second time seriously
"Everybody knows the forums are monitored, and that includes the crims. The information they post is likely to be complete bollocks intended to mislead anybody who may be trying to work out what they’re actually up to. Law enforcement, for example."

Acronis Cyber Readiness Report 2021 shows false sense of security, record-high attacks, critical security gaps and more

annual cybersecurity report from Acronis has arrived
With the ongoing COVID-19 pandemic continuing to cripple businesses worldwide, with previous Acronis research showing more than 80% of global companies admitted they were not prepared to switch to remote work
Ahead of next week’s Acronis #CyberFit Summit World Tour 2021 kicking off in Miami, Florida on October 25-27 with a hybrid event, the launch of the detailed, 20-page Cyber Readiness Report 2021 has a range of alarming findings that need immediate action to solve

Connect IT Global 2021 is Back in Person and Bigger Than Ever

Kaseya “Connect IT Global” which is taking place from October 19-22 at the MGM Grand in Las Vegas
Kaseya announces innovative enhancements, including several within its state-of-the-art professional services automation (PSA) solution BMS, that strengthen its comprehensive IT Complete suite of integrated tools for the multi-function IT professional
Key Product Enhancements:
- IP Access Control in IT Glue

Security Checklist Templates in IT Glue
RapidFire Tools VulScan Portable Vulnerability Scanner (PVS)
Enhanced Graphus capabilities for MSPs
Repair Lookup Relationships in Spanning Backup for Salesforce
Azure Infrastructure Discovery and Reports in RapidFire Tools Network Detective Pro™

DocuWare offers partners free e-signature packages for new cloud customers

Now offering version 7.5 of its document management solution
New integrations with 3rd party applications
Email, team portals, CRMs, ERPs and HR systems
New user interface languages
Desktop App allows index data from selected documents exported in CSV format
Webhooks send file cabinet notifications automatically when documents are newly stored
3rd party apps can respond by synchronizing the data set and triggering workflowRelevant content in PDFs attached to email are scanned and transferred without manual intervention to corresponding index fields
Filing and editing table fields allow tables to be filled more quickly
Supports 3 additional LDAP attributes; common name, display name and name

Cybersecurity

ReproSource of Massachusetts notified 350,000 patients that their PHI was exposed after ransomware attack.
Jonathan Toebbe, a US Navy nuclear engineer, was arrested for allegedly attempting to sell top secret nuclear submarine designs to a foreign intelligence agency for $100,000 in bitcoin.
Independent Health of Williamsville, New York notified 541 patients that their PHI was exposed after it was inadvertently emailed to “business partners”
Mandiant Security published warning for healthcare industry in the U.S. of a new Russian hacking group, named “FIN12” that is targeting the vertical with the Ryuk ransomware to steal PHI and collect ransom payments.
Columbus Regional Health of Indiana notified its patients that its network is being hit with “a record number of attempts” by ransomware attacks.
United Health Centers, headquartered in Fresno, California, notified an unknown number of patients that their PHI was exposed during recent Vice Society ransomware attack.
Oregon Eye Specialists of Portland, OR notified an unknown number of patients that their PHI was exposed after email phishing attack.
- OptumCare, headquartered in Edina, Minnesota, had its New Mexico operation hit by a lawsuit, accusing the firm of allowing two former employees to steal PHI from 24,000 patients
and sell to a competitor.
Premier Patient Healthcare of Carrollton, Texas notified 38,000 patients that their PHI was exposed after it was illegally accessed by a former employee.
Diamond Institute for Infertility of Millburn, New Jersey, announced it will pay $495,000 to settle lawsuit that claim negligence allowed the PHI of 14,663 patients to be stolen by
hackers.
Olympus Corp. announced that its operations in the Americas were impacted by a ransomware attack.
Adobe Corp. stated it has patched 10 new security vulnerabilities discovered in its Acrobat and Reader software applications.
Exacq Technologies announced that some of its video surveillance systems have been discovered to have critical security vulnerabilities.
Sophos Corp. published report claiming hacking group stole millions of dollars from users of Tinder, Bumble, Grindr and Facebook dating apps
Harvard-Westlake High School of Los Angeles, CA notified an unknown number of students that their info was exposed after ransomware attack.
Lion Street Financial of Texas notified an unknown number of customers that their info was exposed after ransomware attack.
The University of Alabama notified an unknown number of employees that their info was exposed after a laptop computer was stolen.
Align Technology of San Jose, CA notified an unknown number of dental patients that their PHI was exposed after ransomware attack.
HP Inc. published new cybersecurity research report:
- 12% of email malware bypassed at least one gateway scanner
- 89% of malware was delivered via email
- 23% of malware was in MS Word documents
- 17% of malware was in MS Excel documents
Twitch, a division of Amazon, notified an unknown number of users of its live streaming service that their info may have been exposed due to cybersecurity breach.
The Missouri Department of Elementary and Secondary Education notified an unknown number of employees that their info was exposed during recent cybersecurity event.
American Osteopathic Association, headquartered in Chicago, IL, notified 28,000 members that their info was exposed after hacking incident.
American College of Emergency Physicians, headquartered in Irving, TX, notified 28,000 members that their info was exposed after hacking incident.
Broadcom Software published report warning of a new form of ransomware named “Yanluowang”, that may have been developed in China.

This Week in the Copier Industry 15 Years Ago

Art Post · 10/25/217:40 AM

This Week in the Copier Industry 15 Years Ago

Third Week of October 2006

Enjoy threads from 15 year ago this week!

Ricoh Selling 3260/5560 to Toshiba

Art Post (Guest) · 10/17/066:44 PM

It's this type of BS that affects our bottom line, it's bad enough that we have to go up against Lanier, Ricoh, Gestetner, Savin, and now Toshiba has the box. I don't mind keeping it in the family however this takes the cake! Guess we are not selling enough boxes for RFG! Art Post IRVINE, Calif., (October 5, 2006) - Toshiba America Business Solutions Inc. (TABS) today launched the e-STUDIO™4500c/5500c series, the newest addition to its full-color multifunction product (MFP) offerings

Topic

Art Post (Guest) · 10/17/066:59 PM

MAHWAH, N.J., October 3, 2006 – Sharp’s new AR-C265P Color Desktop Page Printer delivers fast color output at an exceptional price. Designed for today’s fast-paced and value-driven offices, the new AR-C265P produces brilliant, high-quality color prints at 26 ppm and crisp black-and-white images at 32 ppm. The AR-C265P also offers flexible paper handling as well as advanced security features to protect confidential business documents. “This new compact color printer can save offices time and

Re: Prospecting in Florida

Art Post (Guest) · 10/23/067:45 PM

Senior Vice President of Sales and Marketing Kathleen Bocek Vice President of Human Resources Patric Edmondson Vice President of Development Ferda Kavak Vice President of Customer Support Terrence Marcel Vice President of Client Services Patsy Canning media contact pcanning@campusmgmt.com OFFICE(S) Campus Management Corporation 777 Yamato Road Boca Raton, FL 33431 Phone: 561-923-2500 Fax: 561-999-0096 Campus Management Corporation 5550 77 Center Drive Suite 160 Charlotte, NC 28217 Toll Free: 800

Re: Seiko’s LP-1010 Teriostar Wide Format

Art Post (Guest) · 10/20/069:36 AM

I have the sales manual for this product, would anyone like a copy! Some neat features and consumable cost is published about half of what the 240 is. It's a shame we may never get a printer version of the 240, all in all the list for the Tero is $19,995 for a print speed of 6.2 "D" size per minute. This system requires and external print controller like the Ricoh. Scan2File is standard, looks like ther there is no scan2email feature

Re: GEI?

DaveKoenigAI (Guest) · 10/22/068:09 PM

Is the practive of relabeling something that Ricoh allows? Would Ricoh want a dealer in OH selling 240W's to a Sharp dealer in MI, then competing with the authorized Ricoh dealers in MI?

Topic

Ricoh 7030D mainboard

PrintDoctor (Guest) · 10/17/069:12 PM

Ricoh 7030D mainboard needed. PlotterTec@aol.com

Topic

Any scoop on Xerox 550?

salesguru3 (Guest) · 10/18/0612:34 PM

Thanks

Topic

Fax reception of email

BLAMB · 10/19/0610:43 AM

Has anyone set up fax reception of email via smtp?? I'm trying to set this up for a customer, and have made the changes to the MX record of the DNS,but still can't get this to work.

Topic

Need Moderator for Kyocera P4P Web Site

Art Post (Guest) · 10/19/0611:08 AM

The Kyocera P4P in just one week has 20 members and is growing. Would anyone care to volunteer to moderate the board? Please send me an email or call me at 732.977.1211

Re: Fax reception of email

BLAMB · 10/21/067:18 PM

the system is a Savin 3828 with fax option. I will check the log monday when I'm on site. I know pop3 would be easier, but thats not what the customer gave me to work with.THX.

Re: Leads in Mass

Art Post (Guest) · 10/23/067:44 PM

Balter Founder and President dave@bzzagent.com Michael Bird Senior Vice President of Sales Art Muldoon Senior Vice President of Client Services John Bigay Vice President of Marketing Malcolm Faulds Vice President of Media Services Joe Chernov media contact jchernov@bzzagent.com OFFICE(S) BzzAgent Inc. 500 Harrison Avenue 3rd Floor Rear Boston, MA 02118 Phone: 617-451-2280 Fax: 617-451-9922 -------------------------------------------------------------------------------- Cyberkinetics Neurotechnology

Re: Leads in Georgia

Art Post (Guest) · 10/23/067:45 PM

Autotrader.com LLC http://www.autotrader.com WHAT IT DOES It operates an auto classifieds marketplace and consumer information website. EVENT 10-18-2006-Announced the appointment of a new Vice President of National Account Sales OPPORTUNITIES potential opportunity to provide... products and services to support increased sales activities products and services to support a field sales force products and services to support growth in target markets, including marketing, research and advertising

Re: Prospecting in California

Art Post (Guest) · 10/23/067:50 PM

Executive Officer Bernard Murphy, Ph.D. Chief Technology Officer Charles Schadewitz Vice President of Worldwide Sales Mo Movahed Vice President of Engineering Sushil Gupta Vice President and Managing Director of India Krishna Uppuluri Corporate Marketing 408-467-4200 krish@atrenta.com OFFICE(S) Atrenta Inc. 2001 Gateway Place Suite 440W San Jose, CA 95110 Phone: 408-453-3333 Fax: 408-453-3322 Atrenta Inc. 2021 Ocean Avenue #316 Santa Monica, CA 90405 Phone: 310-452-8187 Fax: 310-452-0436 Atrenta

Re: Leads in Texas

Art Post (Guest) · 10/23/067:55 PM

Chief Operating Officer Brandon V. Brown Vice President of Sales Anne-Marie Currie, Ph.D. Director of Linguistics Scott Diedrick Director of Engineering Robert Golightly Vice President of Marketing and Product Management OFFICE(S) FineTooth 2100 Kramer Lane Suite 900 Austin, TX 78758 Toll Free: 877-434-6386 Phone: 512-637-3500 Fax: 512-637-3501

Re: GEI?

Wallin Team · 10/23/0610:22 AM

That's a great point! If the wide format does not work out for the Sharp dealers selling it, they can walk away and the customer will end up coming to those of us who make a committment and can service them.

Re: Prospecting in New Hampshire

Art Post (Guest) · 10/23/067:41 PM

NEPS LLC http://www.neps.com WHAT IT DOES It provides software solutions that support the front end processing and back end printing of specialized business documents. EVENT 10-20-2006-An undisclosed amount of funding from Hispania Capital Partners OPPORTUNITIES company expects funds to be used for... growth potential opportunity to provide... products and services to support growth in target markets, including marketing, research and advertising services. equipment and systems for operational

Re: Leads In Minnesota

Art Post (Guest) · 10/23/067:42 PM

President of Finance and Chief Financial Officer Dennis E. Steger Vice President of Regulatory Affairs and Quality Assurance Adam L. Berman Vice President of Research and Development Robert W. Clapp Vice President of Operations James E. Jeter Vice President of Sales Gary O. Tegan Vice President of Marketing OFFICE(S) MedicalCV Inc. 9725 South Robert Trail Inver Grove Heights, MN 55077-4424 Toll Free: 800-328-2060 Phone: 651-452-3000 Fax: 651-452-4948

Re: Leads in Colorado

Art Post (Guest) · 10/23/067:47 PM

Cronin Director of Clinical Research Amy Cone Burrell media contact 303-381-2068 aburrell@efficas.com OFFICE(S) Efficas Inc. 7007 Winchester Circle Suite 120 Boulder, CO 80301 Toll Free: 866-446-0388 Phone: 303-381-2070 Fax: 303-381-2074 Efficas Inc. Safety, Clinical & Regulatory Affairs Office 3260 Blume Drive Suite 310 Richmond, CA 94806 Phone: 510-669-9492 Fax: 510-669-9951 -------------------------------------------------------------------------------- Mortgage Cadence Inc. http

Re: Leads in North Carolina

Art Post (Guest) · 10/23/067:53 PM

Chairman and Chief Executive Officer Steven L. Horan Executive Vice President and Chief Financial Officer Marty Fluke Executive Vice President of Sales Brian Reagan Executive Vice President and Chief Marketing Officer Samuel Sigarto Executive Vice President and Chief Operating Officer Steve Siegel media contact 919-466-6707 ssiegel@arsenaldigital.com OFFICE(S) Arsenal Digital Solutions USA Inc. 8000 Regency Parkway Suite 100 Cary, NC 27518 Phone: 919-466-6700 http://www.arsenaldigital.com/aboutus

Re: Leads in Virginia

Art Post (Guest) · 10/23/068:03 PM

Security Group PEOPLE Jeffrey H. Waxman President and Chief Executive Officer David Canellos Senior Vice President of Worldwide Sales Don Clarke Chief Financial Officer of Cloakware Inc. Paul Litva Vice President of Strategic Sales Alec Main Chief Technology Officer Greg McKesey Vice President of Customer Support Kenneth Pennell Vice President of Engineering John Suit Vice President of Advanced Technology of Advanced Technologies Group Cathi Yabsley Vice President of Finance of Cloakware Inc

VIP

Re: Color wide format from Ricoh

wyzguynyuk · 10/16/068:30 AM

Our dealership recently had WF training from Ricoh's WF product manager and we asked him specifically about color WF products. He made no mention of Ricoh bringing one to market...only that Oce had one, but it was well over $100K. I get a lot of requests for this product, but I'm not sure how many of these clients would be willing to pay $60K. I think most of my clients' requests are just wishful thinking. However, it would be cool to have this in our arsenal. Brian

Re: Ricoh Selling 3260/5560 to Toshiba

Jay · 10/18/069:07 AM

I agree it sucks. As if it wasn't crowded enough with all the RFG competition. We were just involved in a bid for hundreds of systems and the final 3 were all RFG companies. As far as Toshiba I find it ironic that their corporate motto is “Don’t copy. Lead.”

Re: LD335c/Aficio 3235c

glnsk8ter · 10/19/061:45 AM

I was told today that even though the HD had been reformatted, the fix was to go into user tools - printer - reset job, not sure how they got to that menu, but it seemed to have worked.

Re: Leads in Maryland

Art Post (Guest) · 10/23/067:44 PM

. Modarress, Ph.D. Director of Assay Development W. Rigg Mohler, Jr. Chief Financial Officer Hollie Kephart media contact 301-405-8474 OFFICE(S) Innovative Biosensors Inc. 387 Technology Drive College Park, MD 20742 Toll Free: 866-332-0868 Phone: 301-405-8474 Fax: 301-314-7436

Re: Leads in Connecticut

Art Post (Guest) · 10/23/067:46 PM

@arisglobal.com OFFICE(S) ArisGlobal LLC 2777 Summer Street Stamford, CT 06905 Phone: 203-588-3000 Fax: 203-356-1673 ArisGlobal LLC 5 Shenley Pavilions Chalkdell Drive Shenley Wood Milton Keynes, MK5 6LB United Kingdom Phone: 011-44-1908-506075 Fax: 011-44-1908-503027 ArisGlobal LLC Inselkammerstrasse 11 Unterhaching, D-82008 Germany Phone: 011-49-89-666-0840 Fax: 011-49-89-666-08418 ArisGlobal LLC SKR Towers, #19/2, 15th Cross JP Nagar 4th Phase Dollars Colony Bangalore, 560078 India Phone: 011-91-80-6621

DaveKoenigAI (Guest) · 10/23/0610:48 AM

Yes, but what does RICOH have to say about this? Please forward this info to your Ricoh contacts so we can nip this now!!!

Re: GEI?

Art Post (Guest) · 10/23/066:37 PM

I believe Ricoh is reselling to Visual Edge and are aware of the remarketing of the 240W. Just something we have to live with and know how to win the battle.

Topic

Prospecting in Michigan

Art Post (Guest) · 10/23/067:43 PM

operational requirements tools and services for product development activities products and services for increased sales, marketing and business development activities. PARTNERS none stated PEOPLE Rand Mueller President and Chief Executive Officer Tom Gafford Co-founder and Vice President of Product Development Geoff Dixon Vice President of Sales and Marketing Brian Edwards Vice President of Corporate Development 877-477-3463 (x3102) brian@guidepointsystems.com OFFICE(S) GPSi LLC (GuidePoint

This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry Ten Years Ago

Art Post · 10/25/217:35 AM

This Week in the Copier Industry Ten Years Ago

Third Week of October 2011

where things were going and we needed to make sure we were efficiently utilizing all the resources we had. We told them to leave no rock unturned." Warren said VA is estimating it can save or avoid spending about $50 million in 2012. Warren highlighted several of the task force's recommendations: •Get rid of desk side printers. "Why does someone need a desk side printer?" •Move to multifunction devices. "Use that copier-fax machine as a printer. Get away from those things that cost you money." •You

Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

companies with headquarters in Tokyo, Japan, to create the global leader in the printing industry. Canon develops, manufactures and markets a growing line-up of copying machines, printers, cameras, optical and other products that meet a diverse range of customer needs. The Canon Group comprises over 197,000 employees worldwide. Global net sales in 2010 were more than USD 45 billion. For more information visit www.canon.com . “Océ”, “Océ ColorStream”, “Océ DigiDot “, “Océ InkSafe “, “Océ PRISMA”, “Océ

Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

Art Post (Guest) · 10/17/118:25 PM

Ah, seems just a little to late to market here. Ricoh may have quite the loser on it hands when compared to the new Canon 1700 series. The key for the Canon low TCO is seperate Drum and toner. NO AIO (All in One) cartridge. I've been saying it for years and finally Canon is in the verge of A4 dominance in the market.

Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

GIntel · 10/17/1110:05 PM

I agree. I guess the plus is if you have a cartridge-based system vs separate drum & toner is you can sell it through IT VARs and into emerging markets - without worrying about service. Maybe thats why the Canons are imageRUNNER brand and the Ricohs are SPs...

Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

txeagle24 · 10/18/119:15 AM

It would seem these products are being released to be part of an MPS strategy or to displace competitive units from the likes of HP, Lexmark and Samsung. Are they being released late compared to Canon's 1700 series, yes, since they're not supposed to be available in the U.S. until December, but I don't think they're destined for failure. For clients that like the Ricoh brands but have previously filled their A4 needs with products like the HP 4345 series, these will be a perfect fit. As part of

Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

Art Post (Guest) · 10/18/1110:45 AM

quote: Originally posted by txeagle24: It would seem these products are being released to be part of an MPS strategy or to displace competitive units from the likes of HP, Lexmark and Samsung. Are they being released late compared to Canon's 1700 series, yes, since they're not supposed to be available in the U.S. until December, but I don't think they're destined for failure. Understood, failure may have been to harsh, but the reality is that there was a chance to have the best of both worlds

Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

txeagle24 · 10/21/119:17 AM

quote: Originally posted by jp007: I realize it is a color unit but what do you think about the Bizhub c35? It seems to be very low TCO...as far as A4 goes... We played with one at Ricoh's Monster Mayhem, and it was a piece of junk. There were too many nested menus to go through in the control panel, it was very slow at processing print jobs and felt extremely cheap.

Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

Jrlz · 10/21/119:51 AM

I think Ricoh waited so long to release an A4 system like this for the fear of what it will do to the A3 business. I know my Sr. Management is concerened that reps will start selling A4 systems to replace existing A3 systems and drive revenue down. The perfect spot as everyone has pointed out is in the MPS world. This product will do well to knowck out the HP, Lexmarks, etc... I wish we had it sooner.

Member

Mike Lang

Re: Check this ^%$^ out!

SalesServiceGuy · 10/17/115:42 PM

Does not Xerox have most of that DND business. They were recently awarded a big USA contract. Does Xerox train USA Soldiers to be front line copier techs? I suspect they have a whole new meaning to Break/Fix. Blown Up! Replace it! Paper jam! Replace it. Xerox must have stacks of copiers in Iraq/ Afghanistan awaiting delivery.

John · 10/20/1112:11 AM

I have a gripe that I wanted to share with everyone on the hotel. If you sell on any state or federal contracts and you are an independent dealer then you know you must provide the start-up supplies for any of these units you sell minus the printers. Here is a major problem and unfair practice in my opinion. Most of the MFP's have a cost to the dealer for start-up supplies of a couple hundred dollars. However, the MPC6501,7501 units have a start-up cost of $1,400-$1,500. Since the dealer has to

Re: print outside of margins

fisher · 10/17/118:40 AM

That sounds like the word document not the printer.

Re: Huge MPS RFP!!

JasonR · 10/17/119:26 AM

It is interesting. Based on the figures they provided, their cost per page is ~2 cents. I find this hard to believe. Either a large amount of the 200k prints is done on a very efficient device or they are printing pages with very low coverage. They have more 1102w's than any other device. at 5% coverage, that device costs $0.0425 just for toner. I'm doubtful the total expense can be half that.

Re: print outside of margins

Jomama · 10/17/1111:14 AM

I agree, the driver is what is controlling the margins, not the printer per se. Call the vendor of the program and see if there is an update or if they have a suggestion.

Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

60lost · 10/17/1111:18 PM

These mfp's will share consumables with the new A4 printers. Could be a nice fit for MPS. Btw, the cartridge is enormous. These products are way late to market.

Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

fisher · 10/19/119:17 AM

I think the product will be a hit!!!! Think of how many customers you have that love the scanning capabilities of their full sized Ricoh MFPs. Wouldn't they love to have a compact unit with the same functionallity and the same color touchscreen? How many medical offices would love to have a tabletop MFP with the scanning capabilities of Ricoh's large MFPs??? The key will be the price. If Ricoh prices it too high it will flop.

Re: MPS Billing Question

Printfun · 10/19/112:28 PM

As you have already speculated, there are many different ways to charge for MPS. Our most common is CPC(includes consumables, maintenance kits, service and helpdesk) with a minimum based on projected volumes determined by a print assessment. We also do deals that are not CPC, but the customer pays per cartridge for toner, and everything else is covered under a base charge per machine. Again, you must understand their volume for it to be profitable. I have seen some pretty convoluted billing

Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

montecore · 10/19/113:39 PM

Just went through on the launch materials for the Canon 1700 series.....this thing will rock. The big A4 players better watch out because Canon will get this market share with the versatility and TCO of these units. They will have many knock out punches for those current A4 units out there.

Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

Larry Levine · 10/19/117:22 PM

Canon had a release preview of the Canon 1700 today. Impressive unit and compact. Canon has aligned with Photizo Group for MDS/MPS strategies. My gut is Canon is jumping into MPS with not all oars in the water.

Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

Art Post (Guest) · 10/19/118:16 PM

Medical, Government (especially local municipalities), Healthcare, Mortgage, Title and of course anyone who does not use ledger size paper. I'm not so impressed with the scanning speed (over 30 ipm) is probably at 200dpi which is ok. Not impressed with Ricoh's the document feeder that is used. What I do like is the browser unit, this should enable users to connect to the web and utilize services like UDOCX, Google Docs and much more. All we can hope is that Ricoh does not release these to the

Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

txeagle24 · 10/19/118:52 PM

If Ricoh does release these to the VAR channel, I hope they do the same thing Lexmark has done with their Business Solutions Dealer models that use a different, lower-cost set of consumables than the models the VAR channel has access to.

Hey Sales World... Proximity Is Power!

Larry Levine · 10/24/218:04 AM

"Proximity is power. If you can get proximity with people that are the best in the world, things can happen because all of the people they know, the insights they have and the life experience they have. They can save you a decade of time by one insight."

Tony Robbins

Attention to all sales leaders and salespeople... If you have a burning desire to grow, who are you hanging out with?

If you want to professionally grow, then let this one sink in from Tony Robbins,

"If you want to turn your goals into reality faster, then get yourself in proximity with people who are playing the game at a higher level than you do."

You become who you hang around with!

How many people have found their pathway to success or simply lost it, all because of the friends they keep or the people they mingle with?

Think about how this applies to you and your sales career.

The old quote applies to all,

"Birds of the same feather flock together."

The question for many of you to think about... Who are you hanging out with?

The company you keep has the power to influence and change you.

Who are you hanging out with personally and professionally?

WHO IS INFLUENCING YOUR SALES GROWTH?

Your friends and circle of influence will...

Influence indirectly with what they do.
Influence directly by teaching and giving you advice.

Stephen M.R. Covey in the classic 7 Habits of Highly Effective People, explains that truly effective people who expand their influence live a life focused on things that they can change—their circle of influence—and not things they have no power over, which can be categorized in a circle of concern.

Covey goes on to say,

"Proactive people focus their efforts in the Circle of Influence. They work on the things they can do something about. The nature of their energy is positive, enlarging and magnifying, causing their Circle of Influence to increase."

Let's all stop and think about this for a moment...

Are you proactive in your efforts when it comes to building your circle of influence within your professional career?

Within your client base... Who is in your circle of influence?

Who is lifting you up and who might be tearing you down?

To quote Tony Robbins,

“The only thing that will change your life, change your business, change your relationship, is that you must raise your standards”.

The standards you have for yourself, your business, and the people you associate with must be high and continually elevating as you grow.

Surround yourself with people who lift you up, lend you their knowledge and connections, and are strong enough to help you learn from your mistakes.

The key to your sales growth comes directly through the circle of influence you build with your current clients.

At some point in your career, you’ve heard some version of the Jim Rohn quote, “you’re the average of the five people you spend most of your time with”. The truth is who you spend the most time with is who you eventually become.

Stop right here... Think about your sales career and now think about your clients. Are you surrounding yourself with the right type of clients?

Elevate your client relationships to elevate your sales growth

ELEVATE CLIENT RELATIONSHIPS

Look no further than your client relationships. These are the people you engage with the most. Then think about each of them. What kind of energy are they bringing? What can you learn from them? How do they support you?

Think about how you feel after spending time with them.

Again, are you aligning with the right type of clients?

The clients you surround yourself with should bring out the best in you. If they are bringing out the worst in you, then this could be a serious red flag that this may not be the right fit.

Imagine having the right type of clients with the right type of relationships.

Look around your client base...

What do you REALLY know about them?
What do they REALLY know about you?
What circles do they associate with?

The more you invest in your client relationships, the more you can collect from your client relationships

PROXIMITY TO POWER AND INFLUENCE IS PRICELESS

Salespeople and sales leaders, think about all the decision makers and influencers out there within your client base... Are you putting yourself in proximity to the people that they know?

I believe you're one relationship away from your best deal... Who are you putting yourself in proximity too?

In digging into proximity through the lens of Wikipedia, I discovered the "proximity principle".

Theodore Newcomb, an American social psychologist, professor and author was the first to document the effects of proximity on acquaintance and attraction. He first documented this effect through his study of the acquaintance process, which demonstrated how people who interact and live close to each other will be more likely to develop a relationship.

"Tell me who your friends are, and I’ll tell you who you are?"

“Don Quixote” by Miguel de Cervantes

One of the best ways to grow your sales is to have a greater impact, greater influence and add more value to your clients. Simply surround yourself with people that will have the power to support your vision, your product or your services.

Are you surrounding yourself with the right type of clients?

Proximity to power is your ability to surround yourself with influence. People that can help you elevate your activities by simply making one phone call, one introduction or a recommendation.

Again, I am asking you, who are the influencers that you have around you?

Are they people who can direct traffic towards your business? If you're having a hard time answering, then maybe it is time to start surrounding yourself with bigger players.

I encourage you to push your boundaries and get uncomfortable. Meet and surround yourself with bigger players, power players, influencers, and watch how sales magic starts to happen for you.

"Who you spend time with is who you become. Proximity is power."

Tony Robbins

This Week in the Copier Industry 5 Years Ago

Art Post · 10/21/2110:03 PM

This Week in the Copier Industry 5 Years Ago

57 Days of Selling "Day 12"

Art Post · 10/20/1611:01 PM

a new facility a few miles from the office, I checked out their web site, and found the phone number for the corporate office. In a few minutes I was dialing in, and I was copier blocked with voice mail.In a few seconds I was given options, press #1 for Sales, press #2 for Corporate Parties, Press #3 Support and that was it! Ok, I then selected 0 to get to the operator, I was then greeted with a recording that you can't leave a message here. Feeling pretty frustrated at this point, I figured

Comment

Re: 57 Days of Selling Copiers "Day 10"

Kyocera Guy · 10/19/169:30 AM

I know feast or famine right? I feel your pain but luckily not this month.

Comment

Re: 57 Days of Selling Copiers "Day 9"

Art Post · 10/18/167:35 AM

You are welcome!! BTW, I had not had the time to install the prototype you sent me, I'm hoping to complete this week. At first glance all looks well!

Re: New Ricoh MP C6503SP & MP C8003SP, It's here!!!!

NC_ACC · 10/19/167:52 AM

Canon's solution in this segment... C75XX 65ppm, 70ppm and 80ppm speed licenses

Re: New Ricoh MP C6503SP & MP C8003SP, It's here!!!!

Ricoh914 · 10/20/169:16 PM

Funny that the C6003 does not include the C5100 family. I think Ricoh has something coming.

Re: Doug Albregts Named Sharp Electronics President/CEO

Art Post · 10/16/1610:18 PM

ownership stake. Albregts will also remain president of Sharp Imaging and Information Company of America (SIICA), which manages Sharp's B-to-B operations. He joined Sharp as SIICA president in 2011 and has also held positions with Samsung, Canvyz and NEC. "The appointment of Doug Albregts to this important position is a testament to the success of the local leadership of the business solutions team at SEC over the past few years," said Tai Jeng Wu, president/CEO of Sharp Corporation. "With the many

Re: Doug Albregts Named Sharp Electronics President/CEO

Digital Diva · 10/16/1610:28 PM

Ha! If that's the worst thing you do, then you have nothing to worry about! I appreciate all you do to keep this forum going year after year. I sell Sharp so this is of interest to me. And I can tell you that Doug is a great guy! He is a wise choice. Thanks!

Re: New 5th Colors for Ricoh C7100 series

Ricoh914 · 10/20/169:19 PM

I have only heard about Fluorescent Yellow. I think you will see all. I also think the 9110 is able to add the 5th station(hope so anyway).

Member

Cwarner

Re: New Ricoh MP C6503SP & MP C8003SP, It's here!!!!

Art Post · 10/19/168:37 AM

Just buy one box and then the speed license right?

Re: New Ricoh MP C6503SP & MP C8003SP, It's here!!!!

NC_ACC · 10/19/169:24 AM

Art, a figure of speech earlier... with this particular series, CUSA has line line itemed each "model". However, from 65 to 80, all accessories are applicable. The GBC punch unit is not available until late November at the earliest for the C75XX series.

Re: Doug Albregts Named Sharp Electronics President/CEO

Digital Diva · 10/16/169:04 PM

This info is from 2013?

Re: Doug Albregts Named Sharp Electronics President/CEO

Art Post · 10/16/1610:11 PM

oh boy, you are right, this came across in my google alerts, did not give it a good read, my bad.

Re: Doug Albregts Named Sharp Electronics President/CEO

Art Post · 10/16/1610:20 PM

Just changed it! Thank you for the heads up on this

Re: Doug Albregts Named Sharp Electronics President/CEO

Art Post · 10/16/1610:39 PM

I only read good things about him. Thanks again for being a great P4P'er and keeping me on my toes!

Re: My Weekly Sales Ritual

fisher · 10/17/163:32 PM

What about installs?

Re: My Weekly Sales Ritual

Art Post · 10/17/163:39 PM

I dont do installs or training

Re: Toshiba Promotes Matt Barnes to Regional President

Art Post · 10/17/1610:23 PM

Congrats Matt!

Member

Ford

Topic Premium

Lead for Fleet of Projectors in Texas

Art Post · 10/16/167:41 PM

03:00:28 PM (MT) Close Date: 10/28/2016 11:00:00 AM (MT) If you have questions about this bid opportunity or the system, please contact Purchasing. Phone: (915) 937-0164 Fax: (915) 851-7577 E-mail: ebid@sisd.net E-mail Generated: 10/14/2016 03:00:28 PM (MT) Message type: BidIssueInvitation_Vendor_Auto

Comment

Re: 57 Days of Selling "Day 12"

JeffR · 10/21/1610:24 AM

I concur 100% with your call findings! The extension thing is laughable—that is such poor service for new folks trying to do business with them. I get that situation more often than not. How do these people get new business when no one can reach them. I also run into the same thing when trying to reach new businesses with buildings under construction. Their blooming unreachable! JeffR Sue at Copy-Fax, Richmond

Comment

Re: 57 Days of Selling "Day 12"

Old Glory · 10/21/1610:34 AM

I don't know what the right answer is but I do feel it is safe to say that if you are able to get through, you will be the only copier person they will have seen other than the encumbant.