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This Week in the Copier Industry Fifteen Years Ago

This Week in the Copier Industry Fifteen Years Ago

Second Week of November 2011



I got nothing for tonight, enjoy your Sunday night and back to the grind in the AM.

Panasonic ranks highest among copier

Art Post (Guest) ·
." Overall Copier Ownership Index (Based on a 1,000-point scale) Panasonic 772 Kyocera 761 Konica Minolta 746 Lanier 746 Sharp 742 Toshiba 740 Ricoh 738 Industry Average 735 Canon 715 Xerox 706 Brother 705 Included in the study but not ranked due to small sample size are: Copystar, Gestetner, Oce Imagistics and Savin. The 2006 Business Copier Customer Satisfaction Study is based on responses from more than 1,500 business people and technical decision-makers at small, medium and large businesses in
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JD Power report for all Copier Manufacturers

Art Post (Guest) ·
businesses report having rejected a particular model that cost more than the model they purchased. Ultimately, the entire price-value proposition has to be brought into sharp focus." Overall Copier Ownership Index (Based on a 1,000-point scale) Panasonic 772 Kyocera 761 Konica Minolta 746 Lanier 746 Sharp 742 Toshiba 740 Ricoh 738 Industry Average 735 Canon 715 Xerox 706 Brother 705 Included in the study but not ranked due to small sample size are: Copystar, Gestetner, Oce Imagistics
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Full Year and Fourth Quarter EPS for IKON

Art Post (Guest) ·
color page volume mix to help us offset the expected decline in black and white revenue per copy. We expect this acceleration to be driven by the unprecedented new color product launches from Canon, Ricoh and Konica Minolta, which will expand our color product portfolio and differentiate our offerings in the marketplace. We also anticipate continued growth in Managed and Professional Services. "For fiscal year 2007, we expect earnings per diluted share from continuing operations to range
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Kyocera KM3035 mailer quote

Art Post (Guest) ·
Got this from a dealer in NJ, selling price with new laser printer is $11,296. note the low cpc of .009 and no minimum!
Reply

Re: NEW!!! Ricoh Aficio MP 2510/MP 3010

Art Post (Guest) ·
that ensures only authorized personnel are able to use the machine. In addition, the Hold/Stored/Locked print features hold the print job securely in the MFP until the sender releases the job at the control panel – an ideal solution for printing confidential documents. The Aficio MP 2510/MP 3010 is available in several configurations to fit the needs of all types of businesses. Among the available configurations is the Ricoh MP 2510SPi/ MP 3010SPi configurations, which feature Ricoh’s embedded
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Re: NEW!! Ricoh AC205L

Art Post (Guest) ·
, scanning, printing, and Super G3 faxing. The AC205L offers the versatility of a larger device, while delivering the functionality and cost efficiency of a small workgroup printer. A compact desktop printer, the AC205L is the ideal document management solution for a small or home office. In addition to effectively utilizing limited space, the AC205L offers features that keep costs to a minimum while increasing operational efficiency. The device couples fax, copy, scan and print tasks with the
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Re: Wide Format Monster Garage!!

greg (Guest) ·
I agree, Art...nothing to boost confidence like knowledge, and I saw and learned much from the Garage. The multi-page file scanning feature seems to be the thing that really seperates us from the pack, at least from what the prospect can easily understand w/out seeing. I also learned that as the toner gets depleted in the KIP, the prints begin to fade (heard this from a KIP dealer), and that the Xerox pc boards are a pain...expensive and hard to get (also heard this from a Xerox dealer). It was
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Canon IRC5180

Art Post (Guest) ·
Canon IRC5180 includes H1 Fiery, saddlestitcher, scan, hole punch and PFU $25,301 cpc color .06 black .01 Ledger one click!
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Xerox Docucolor 5000

Art Post (Guest) ·
Docucolor 5000 with CREO RIP$125KColor CPC .0675
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Xerox 4110

Art Post (Guest) ·
Xerox 4110 w/RIP with z fold, saddlestitcher and LCT $40,501 200K min cpc for .005
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canon iR8070

Art Post (Guest) ·
canon iR8070 includes RIPM3 K1 and paper deck $20,800 cpc 60 min .0048
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Kodak

Art Post (Guest) ·
Kodak Digimaster e125 includes rip 5,000 satcker and second paper supply $215,000 cpc .0029 with $540 base charge
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Canon iR 7095

Art Post (Guest) ·
Canon iR 7095 includes fiery, saddlestitcher, side paper deck $27,400 cpc 100K min 00045
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Canon iR7105

Art Post (Guest) ·
Canon iR7105 includes S1 rip, saddlestitch, side deck $38,600 cpc .0042
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Xerox reports strong earnings!

Art Post (Guest) ·
STAMFORD, Conn., Oct. 23, 2006 – Xerox Corporation (NYSE: XRX) announced today third-quarter 2006 earnings per share of 54 cents compared to third- quarter 2005 earnings per share of 5 cents. The company’s third-quarter earnings this year include a previously announced tax benefit of 45 cents per share partially offset by restructuring of 7 cents per share and a litigation charge of 7 cents per share. Excluding these items, Xerox delivered adjusted EPS of 23 cents, an increase of 28 percent
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1515 fax report, how to turn off

Art Post (Guest) ·
I have an account that wants to turn off the physical fax confirmation, in order to reduce the number of clicks. Any info on how to do this would be greatly appreciated, as I was unable to accomplish it.
Reply

Re: Rumor FLASH! RBS gone now Lanier????

Warren Erickson (Guest) ·
Lanier and RBS will be merging by April 1st. They will become Ricoh Business Systems. They are trying to take the best from both sides so a lot of the back end structure will come from Lanier. The head of sales is coming from Lanier. Head of marketing from Lanier. Head of accounting from RBS.
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Re: IS300e scanner and CL7200 for color copying

Warren Erickson (Guest) ·
I have placed some IS300e with CL7200 systems. But it has been awhile since I did that. The quality will not stand up to the new MP-C serics. You can't add fax. You don't have the same touch screen. And printer supplies are higher cost. I think the time of this combo has passed with the MP-C2500/3000/3500/4500 unless you are in a real price fight with a printer - scanner combo.
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Re: MP2510/3010

Jomama (Guest) ·
Just got the price list and printing is not standard, they have the same 5 configurations. Plain jane; Print; print/Scan; print/scan/fax; print scan with doc mall. The print includes RPSC only. No more 1394. dropped the price a little. Had a bunch left over in the warehouse, I guess.
Reply

Re: 1515 fax report, how to turn off

yose (Guest) ·
You need to make a change to one of the User Parameters. By default all of our fax systems has this feature turned on. Follow these steps to turn off the automatic printing of transmission reports. Once this is turned off, it will only print "error" confirmation reports. Press User Tools/Fax Features/Key Op Tools/Parameter Settings/Select Switch Number, for our case, select switch 03/Select Bit Number, for our case, select Bit 0. Change setting to 0(Off) or 1(On). You want to make sure this
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Re: Does anyone remember these models?

·
How about these copier names: Yorktown Genie, Van Dyke 4000 (aka 3M 6740), IBM Copier I, Pitney Bowes PBC, Royal RBC, Saxon 301, SCM 200, and of course the old liquid favorite, the Canon NP-L7
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Re: MP C2500 Sub scan magnification

·
Hi Schipol P 93 is scanner sub scan magnification. I need to adjust the printer only. Then comes the scanner adjustment. If I print a 300 mm line it will only be 298 mm on paper. It's a 5 unit deal...
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Re: Canon iR7105

Art Post (Guest) ·
Canon iR7105 includes fiery S1, saddle stitcher and side paper deck $38,200 cpc .004
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Re: Xerox Docucolor 5000

Art Post (Guest) ·
docucolor 5000 includes exp5000 HV Stacker, Pro Print, GA Package $146K color cpc .065 200K min
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Re: Printing Catia files out of VPM

·
Jason, It is every station that has problems printing. The reason for concern is that they were able to print out of this program before they upgraded Plotbase (earlier this year) and not they cannot. We know it's their software's problem but the thinking is that perhaps something changed in our software at the time of upgrade. Plotting to file first and then printing is not an option. Thanks. By the way, many of us were in NJ last week and disclosed to each other who we were. Chops brought up
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Re: Canon IRC5180

Art Post (Guest) ·
Canon iRC 5180 includes W1 Stapler Finsiher, scan, punch & cassette $22,900 color cpc .0065 black .01
Reply

Re: Does anyone remember these models?

·
How about the 3M VQC III? (I even remember the VQC I) It was a roll-fed treated paper copier.
Reply

Re: Does anyone remember these models?

Art Post (Guest) ·
When I sarted in the business, I was trained in repairs. Models I learned was the Minolta 101, Apeco (can not rember the model number), and then the Minolta 501.
Reply

Re: Around The World with Ricoh

Art Post (Guest) ·
by Kara Bradley 11/11/2006 SUPERSTAR rocker Rod Stewart is the latest artist to announce a concert at Coventry's Ricoh Arena. The 61-year-old will play the arena on July 10 next year as part of a massive nationwide tour. The Ricoh Arena is the only Midlands date on the stadium tour. Rod will belt out some of his biggest hits, including Maggie May and Sailing, during the 30,000 all-seater gig. News of the performance is a massive boost for the Ricoh Arena, beating off competition from other
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Can the Aficio 5560 scan

Art Post (Guest) ·
Can the Aficio 5560 scan with the fiery RIP? Do I need to add both the printer/scanner and the RIP? Application is a high end print shop who also needs to scan. Art Post
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MP2510/3010

Jomama (Guest) ·
This is the new mono 25/30cpm machine. The differences I see are a 40 instead of 20G HD and standard printing. Plus 20 lbs! What am I missing? I know that HD isn't 20 lbs heavier. My boss says they "beefed it up" I don't think so. What do you think?

Sales Professionals Earn The Right To Sit At The Business Table, Are You?

“Don’t just get involved. Fight for your seat at the table. Better yet, fight for a seat at the head of the table.”
Barack Obama

If you wish to gain a seat at the business table with executive decision makers, key influencers or those that can make a difference, you must learn, consume and mirror their characteristics.

Check out what Gartner research says...

"Today’s B2B buying involves more stakeholders than ever before. In a typical firm with 100 to 500 employees, an average of seven people are involved in most buying decisions, each armed with four or five pieces of information they have gathered for themselves."

Question for all those in sales... How well are you grabbing the attention of all these decision makers and what are you bringing to the table that is any different?

Don’t Expect a Seat if You Don’t Bring Anything to the Table

To reinforce this even more, let this quote from Marc Miller, who wrote the book, "A Seat at the Table" sink in,

"In today's commoditized business world, customers only care about one thing: value. To offer real value you must stop being a salesperson and become a businessperson who sells."

Do you have what it takes to gain a seat at the table?

Are you bringing business substance to the table?

Are you a salesperson or a businessperson who sells?

I would like all those in sales and sales leadership to stop for a moment:

Are the conversations you are having right now earning you a consistent seat at the business table?

EQUAL BUSINESS STATURE

Each person who is sitting at the table have business goals and challenges. It's up to you to attach your offerings to their challenges in the form of strategic help, now this is true value.

What does each of these individuals care about?

What is important to them?

Why you?

"When you suggest solutions that add value to critical customer strategies, you leave your competitors in the dust. Since your competition is myopically focused on selling products and services that add little value to the higher picture strategy of the customer, these traditional competitors will no longer even be on your radar of competition."
Marc Miller, A Seat at the Table.

You may be asking yourself, "What is equal business stature?"

I believe people do business with those they respect, those they trust and those they view as being credible. If you are viewed as less capable or less professional, why would someone trust you with their business?

Perception is reality in the eyes of those that matter... All those at the business table.

First impressions are everything when it comes to equal business stature.

  • Does your business walk match your business talk?
  • Are you speaking your own sales language or their business language?
  • How do you perceive yourself?

Projecting and portraying an executive presence, combined with the way you deliver your message, will cause executives to take notice.

This is the wholly grail... Confidence, competence, business acumen, business conversation and business knowledge.

Business conversation combined with business acumen will get you equal business stature.

CONSUME BUSINESS ACUMEN

Sales professionals consume business acumen for breakfast

Let's look into each word...

Business: "The knowledge and understanding of the financial, accounting, marketing and operational functions of an organization."- SHRM’s Business Literacy Glossary

Acumen: "Leanness and depth of perception, discernment, or discrimination especially in practical matters."- Merriam-Webster Dictionary

Wikipedia defines business acumen as the...

"Keenness and quickness in understanding and dealing with a business situation in a manner that is likely to lead to a good outcome."

I ask you to think about the following...

Are you communicating clearly with every individual who is sitting at the table and earning their respect?

Are you collaborating creatively to help them uncover new ways of doing better business?

In digging deeper into business acumen, I came across Ray Reilly, a professor of business administration at the Ross School of Business, University of Michigan. Heconsults with corporations and has reported how few executives know what business acumen is or why it’s important. He describes one with business acumen as someone who understands the key things they need to know to make a decision, to synthesize complex and apparently unconnected data, and react positively to events when they do not happen as expected.

I believe this can be applied to salespeople.

Sales professionals eat business speak every morning.

They learn the language of business. They learn the language of business executives and they speak their language.

YOU MUST GAIN AN APPETITE FOR ACUMEN

Remember, C-level executives and mid-level decision makers are business savvy. You must engage in business-oriented conversations to establish your credibility and to differentiate yourself from the competition.

Want to establish trust... Speak their language, not yours. You must understand their industry and their competitive environment.

  • What are you eating for breakfast?
  • What are you reading and listening to with breakfast?
  • What knowledge do you think business executives consume for breakfast?
Sales professionals understand their clients and future client's business.

SALES PROFESSIONALS BUILD THEIR BUSINESS ACUMEN THROUGH LITERACY

With daily discipline and determination, sales professionals develop and appetite for business acumen.

Increasing your business literacy will improve your business acumen.

I encourage you to

  • Read company reports
  • Follow business market trends
  • Gain a solid understanding of finance
  • Learn the terminology that businesspeople use
  • Allow your clients to teach you their business
One can earn a PhD in business from their clients if they are willing to invest in asking for help

Sales professionals understand that business literacy is one of the greatest investments they can make. It truly is a gift that keeps on giving.

ACUMEN IS AN ASSET

The business world is rapidly changing. This doesn’t allow any of you to take your own sweet time to learn new things.

Salespeople... You must create acumen urgency if you wish to sit at the head of the business table.

Sales professionals are committed to professional development with the goal of building a disciplined and consistent approach to analyzing business problems, as they use this to help their clients make informed decisions.

I will leave you all with a quote from my very dear friend, Mike Garrison,

"If you only know how to relate based upon what you get paid for you will only be viewed as an expert on that very subject. On the other hand, if you can demonstrate that you are an expert (or at least a credible peer) on what your prospects get paid for you are someone that will be welcomed into the 'inner sanctum' of their business and will be a valued and respected advisor...no matter what you sell."

My sales friend's business acumen is an asset and will help you earn the right to sit at the business table.

Do not allow it to become a liability.

No alt text provided for this image

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social and Selling from the heart inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.

This Week in the Copier Industry Ten Years Ago

This Week in the Copier Industry Ten Years Ago

Second Week of November 2011

Last week I wrote about some of the items I've gotten really, really good at in my 41 years of selling office technology.

I guess one of those professional attributes I've developed is the ability to listen to the client along with understanding what type of person they are. I only leaned this a few years ago that clients can be designated into colors.  However years ago I learned through listening along with trial and error many years ago on how to meet the client at their level.  Meaning I moved my personality to theirs so we could be better at communicating.

Enjoy These Threads from Ten Years Ago This Week!

Konica Minolta Named a Leader in 2011 Worldwide Multifunction Printer (MFP) and Print

Art Post (Guest) ·
announced Konica Minolta’s placement in the Leaders Quadrant of the “Magic Quadrant for MFPs and Printers, Worldwide”1 published by Gartner, Inc. “We are proud that Gartner has recognized the Konica Minolta Group as a global leader in the highly competitive MFP and Printer marketplace,” said Rick Taylor, President and Chief Operating Officer, Konica Minolta Business Solutions U.S.A., Inc. “The year 2011 has been an excellent one for Konica Minolta, providing the critical momentum to deliver on our
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Notable Solutions Awarded $300,000 Contract by Major Canadian Manufacturer to Provide

Art Post (Guest) ·
, or printer, then routes the information into the appropriate business system based on the document type. As a result, business is done faster, with less effort -- and with less paper. AutoStore is the information on-ramp for nearly 500 models of MFDs and network-attached scanners -- from Fujitsu, HP, Kodak, Konica Minolta, Kyocera, Lanier, Lexmark, Ricoh, Savin, Sharp and Xerox. For more information visit: www.nsiautostore.com . Contact: Mike Morper +1.240.683.8400 x5098 VP Marketing
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Kodak's latest loss softened by patent and printer sales

Art Post (Guest) ·
Kodak is under increasing pressure to sell its high-prized patents following last week’s announcement of third quarter losses amounting to US$222 million. While the result reflected lower digital camera and film sales, the company was more upbeat about its revamped inkjet business, which is finally on the verge of turning a profit. Home photo printers, high-speed commercial inkjet presses, workflow software and packaging are viewed as Kodak's new core business. Revenue from those businesses
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Kodak & Possible Buyers?

Art Post (Guest) ·
I'm thinking Kodak will be purchased in the next 90 days. I have nothing solid just a gut feeling with all of the recent press releases in reference to profits, possible patent sales, CFO stating they are not going to go into chapter 13. A few questions for everyone: 1. Has anyone heard any solid rumors in reference to an impending sale of stock? 2. If there was a buyer, who do you think it might be? Google (GOOG), Canon (CAJ), Sony (SNE), Apple (AAPL), Xerox (XRX), have been mentioned. 3
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Ricoh ChaMPS Program Helps More Dealers Take Advantage of Opportunities in Managed Pr

Art Post (Guest) ·
years, we have become more focused than ever on best practices and partnering approaches with our customers. We developed our first true “managed print services” program in 2005, using CarbonSix to perform assessments of customer’s print environments. That approach evolved into us investing in our own fleet monitoring application (PrintFleet and now FM Audit) to provide a true cost-per-print approach and to provide automation of printing for the customers. These tools have equipped us with a
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When is a “Solution” not a “Solution”?

Art Post (Guest) ·
I hope Vince doesn't mind but I'll post the first paragraph and then please click to link to read the full blog from Vince (he's a P4P'er also) Good Stuff! When is a “Solution” not a “Solution”? October 8, 2011 One of my sales people & I recently met with a large Church that had previously purchased MFDs from a Xerox \ Global Copier Dealer that still carries Konica Minolta. When we met with them they told us about a mailer that they do every month to their parishioners. They were printing out
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Canon UniFLOW - Secure Mobile Printing videos

VinceMcHugh ·
Very cool solution for Secure Mobile Printing (iPads, iPhones, Androids, Blackberries) Uniflow on Youtube http://www.youtube.com/watch?v=wWNtcM2jdt8 Uniflow videos http://download.nt-ware.net/pa...;id=42&Itemid=54
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Kyocera’s Public Service Announcements about Strategic Sourcing

Art Post (Guest) ·
strategic sourcing to businesses. In one ad, Professor Morici is “shocked, no, outraged” about bad spend category management (in this case, of course, printing). He then goes on to tell us that no one is tracking or managing service costs or supply costs, and that Kyocera can manage a company’s whole fleet of printers to keep costs down. Translated into generic terms, this is a core principle of strategic sourcing. Doing a proper spend analysis of a given category to know where all the money is
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Xerox makes new inkjet press in Webster

Art Post (Guest) ·
also makes products such as fusers, photoreceptors and toner there. CiPress' roots in part came from Xerox's 2000 acquisition of Tektronix Inc.'s printer division for $950 million. The technology that company was developing resulted in Xerox's ColorQube — the office printing system that uses waxy, crayon-like blocks of solid ink. But there was also an understanding at Xerox that solid ink would work even better in large-scale commercial printing, Buchar said. The CiPress uses a similar solid ink
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Xerox Announces Over 150 Installations Of Xerox 550 Press

Art Post (Guest) ·
unique business challenges.” The greatest attraction at the Xerox booth was the DocuColor 8080 Digital Press & pioneering applications of Xerox’s flagship product iGen4; one of the most productive and high end quality digital presses in the printing industry that enables digital printers to grow their business significantly with profitable applications. Among the key attractions were print applications enabled by the iGen4 EXP with the 14.33” x 26” sheet size. In addition, Xerox also announced
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Re: Kodak & Possible Buyers?

Jrlz ·
I would think that it makes the best sense to break the company into pieces and sell individual divisions. The print production division (Nexpress, etc..) would be enticing for Xerox, Ricoh, KM or even Canon. I think Ricoh is not in a position to buy. I think KM would make sense, but I think Canon would be a very strong player. They used to relable the Digimasters (not sure if they still do) and the Nexpress would fill the whole abover thier current color production gear.
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Consolidated Graphics Purchases KODAK PROSPER 5000XL Press

Art Post (Guest) ·
ROCHESTER, N.Y., Nov 09, 2011 (BUSINESS WIRE) -- Consolidated Graphics, Inc, one of North America's leading commercial printers, and offering the world's largest digital printing footprint, has purchased a KODAK PROSPER 5000XL Press for its Automated Graphic Systems (AGS) facility in White Plains, Maryland. AGS is using the PROSPER Press to extend its technology leadership position in the market and provide full-color, on-demand publishing to its broad range of clients. Consolidated Graphics
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New copiers help Ridley schools go greener

Art Post (Guest) ·
by Barbara Ormsby The Ridley School Board approved a lease agreement Nov. 7 for the buy-out and replacement of all district and school building copiers. Existing copier leases will be consolidated into one lease through TD Bank at an interest rate of 3.15 percent. The financial benefit of the proposed lease agreement is estimated at $279,287 over a five-year period. The new copiers will provide scanning, printing, and copying services. Monthly reports will be provided to building
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Extortionate copier charge con hits schools

Art Post (Guest) ·
SCHOOLS in the county are wasting tens of thousands of pounds on extortionate photocopier contracts - it has been revealed. Some schools have been paying more than ten times too much for lease contracts for the machines as they are a seen as a soft target by unscrupulous salesmen. It came to light during investigations by Warwickshire County Council - which discovered one primary school had shelled out a staggering £45,000 for use of machines for five years and another was paying an estimated
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Re: Billing For Banner Length Prints

GIntel ·
Thanks Jason, This is a big help. For everyone's enlightenment: Konica Minolta - 11x17=2clicks, 11x18 to 11x27" = 3 clicks, 11x27 to 11x36" = 4 clicks, and 11x36 to 11x47" = 5 clicks. Toshiba - 11x17 = 2 clicks, 11x17.52 - 11x31.49 = 4 clicks, 11x31.3 - 11x47.24 = 6 clicks Best regards, Jake
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such as on to purchase a new copier for Town Hall

Art Post (Guest) ·
By Stephanie Bergman Staff Writer The Gloucester Daily Times Sat Nov 12, 2011, 02:22 AM EST ESSEX — Monday night's Special Town Meeting will cover old proposals, such as on to purchase a new copier for Town Hall, and new business, such as the proposal to bring in an appraiser to once again explore the properties of Conomo Point. The town warrant features 20 articles, some of which revive calls to address spending needs that voters rejected in the May election to override tax-limiting
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Billing For Banner Length Prints

GIntel ·
Hey Everyone. I'm trying to find out how banner length prints from MFPs billed in CPC agreements. Do they click on length? Do they click on anything over 11x17? Do they have a blanket charge for banner regardless of length? Do different MFRs or dealers do this differently? I appreciate any insight you can provide on this. Thanks, Jake
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ONYX Graphics Supports New HP Designjet L26500 and HP Designjet L28500 Printers

Art Post (Guest) ·
Designjet L26500 and HP Designjet L28500 printers include support for the following features: Double-sided printing: The ONYX drivers are HP certified as a “Premium” double-sided workflow, including configurable, automatic generation of jobs for the reverse side. Full ink set color bars: ONYX includes support for printing color bars (print gutter) with all ink channels to help ensure consistent ink output across images. Spectrophotometer support: The HP Designjet L26500 and HP Designjet L28500
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Public library board purchases copier

Art Post (Guest) ·
In other news, library officials approved a $2,805.14 bid fom Icon for a new copy machine. Maintenance will be provided for $79.20 per year. http://www.marshallnews.com/story/1782409.html
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New Surveys Reveal Consumers Taking Charge of their Healthcare Costs with Health Savi

Art Post (Guest) ·
+1-800-887-0509. It can also be ordered online at http://www.bucksurveys.com . To receive RSS news feeds, visit http://news.xerox.com/pr/xerox/rss.aspx . For open commentary, industry perspectives and views from events visit http://twitter.com/xeroxcorp , http://twitter.com/xeroxoffice , http://twitter.com/xeroxproduction , http://twitter.com/servicesatxerox , http://twitter.com/xeroxevents , http://www.xerox.com/blogs , http://www.xerox.com/podcasts . XEROX(R), XEROX and Design(R) are
Reply

Re: Kodak & Possible Buyers?

txeagle24 ·
I wonder if Canon's partnership with HP would prevent them from being able to make a run at Kodak.
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Re: Kodak & Possible Buyers?

GIntel ·
I know for a fact that kodak is out of photography so those patents are as good as gone. I think the old plan was to restructure and become a printing company, which is ironic considering all the print guys are trying to diversify out of print fast. It could be that if they get in any worse shape Kodak will sell its printing businesses too.
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Re: Kodak & Possible Buyers?

Art Post (Guest) ·
quote: It could be that if they get in any worse shape Kodak will sell its printing businesses too. Gintel: If you were a betting, what odds would you give that they would sell in near future? let's say 90 days. Art
Member

bstanley

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Re: Ricoh 4PPM Wide Format Poll "YOUR INPUT IS NEEEDED"

fisher ·
I'm lucky enough to have Ricoh, Oce' and KIP (via Kyocera) available. It shouldn't be too difficult to sell the value of the Ricoh over Oce or KIP....Its just a much much better product.
Reply

Re: New Rep needs encouragement

JasonR ·
quote: Originally posted by Emie_gran: I've been selling MFP's for 9 months. Just 3 more months and you can apply for a Medical sales position! quote: Did I mention I'm the only sales rep at my location. "Achieved #1 sales rep in my region for 12 straight months"
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MPS Suite Webinar

Art Post (Guest) ·
Facilities Manager with the powerful printing management functions of Print Audit Analysis, Rules, Recovery, Embedded and Secure. With the Suite, dealers can not only optimize their printer fleets but also implement a variety of tools that will significantly reduce their customer’s printing costs by giving them complete control over how their printers are used. To sign up for the webinar, please visit: http://www.printaudit.com/mpswebinar Thanks, ------------- Trevor Hofer Marketing Manager
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Leading Business Process Outsourcer Extends Its Use of Kofax Software

Art Post (Guest) ·
business critical information arising in paper, fax and electronic formats in a more accurate, timely and cost effective manner. These solutions provide a rapid return on investment to thousands of customers in banking, insurance, government, business process outsourcing and other markets. Kofax delivers these solutions through its own sales and service organization, and a global network of more than 800 authorized partners in more than 70 countries throughout the Americas, EMEA and Asia Pacific
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Pitney Bowes White Paper Offers Insight and Tips on Improving Document Capture and Pr

Art Post (Guest) ·
and faxes that need to be captured and transformed for entry into business processes,” said Scot Laudicina, practice principal, Managed Mail & DPS, Pitney Bowes Management Services. “It is essential to businesses of all sizes to capture that data and link it to their business processes quickly and efficiently. For example, a claim that is received by mail at an insurance company needs to be converted into data and entered into the company’s claim processing system for resolution. The faster and
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Xerox Beats Ikon

Art Post (Guest) ·
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Re: Kodak & Possible Buyers?

SoTxPrintGuy ·
If you would have asked me a year ago, I would have probably said "RICOH". Not so sure now, but they IKON/RBS do have a working relationship allowing them to sell the NexPress. I do think KM would be a good choice.
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Re: Kodak & Possible Buyers?

Art Post (Guest) ·
Legg Mason’s Bill Miller has been a long-time owner and defender of Eastman Kodak. Now, even he’s abandoning ship. As Deal Journal colleague Dana Mattioli is reporting, Legg Mason Capital Management sold all of its Kodak stock. She reports: “Legg Mason sold some 11 million shares in the Rochester, N.Y.-based imaging company in the third quarter and the remaining 7.9 million shares last month. Earlier this year, it owned 32 million shares.” As of the end of June, Mr. Miller’s Legg Mason Capital
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Re: Billing For Banner Length Prints

JasonR ·
My understanding is that the MFP "clicks" every time it measures X length (based on single/double click) pass the registration roller. That being the case, the banner would charge for whatever length passes, so (assuming single click 11x17) if you print a 34" banner, the MFP will click 2 times. Interestingly, if you print a 42 inch banner, the meter should click 2.47 times. Those fractions aren't visible, but the technician I spoke with assured me the machine remembers them and adds them up

Re: New Rep needs encouragement

Emie_gran ·
great responses! To answer a few questions. When I first started in Jan the comp plan only paid after you reached a certain percentage of profit dollars. I have a background in advertising sales and was used to being paid on revenue dollars and got between 8-10% on each deal. Sales manager sold me on the 36% commission. I'm thinking wow this is a great opportunity to make some serious money. I get on board and two months later I get my commission report I'm in shock. No commission. Then I start
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Re: MPS Suite Webinar

Art Post (Guest) ·
I'll be in on this webinar, this webinar is for P4P Members only, please take the time to attend. Print Audit does an awesome job supporting the P4P Hotel, please return the favor and learn some awesome MPS applications!
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Re: Consolidated Graphics Purchases KODAK PROSPER 5000XL Press

Art Post (Guest) ·
Gesh, is CGI not keeping up to date with what's going on with Kodak??
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Re: Ricoh 4PPM Wide Format Poll "YOUR INPUT IS NEEEDED"

JasonR ·
We are a Ricoh and Océ dealer as well, and position the Ricoh as more of a "bargain" with the Océ being the "premium" brand. (luckily for us, that means we sell much more Océ than Ricoh) IF I had KIP as well (I envy that), our positioning might be different.
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Re: Rumor has it.....

daninsun ·
here are the folks left standing
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Re: Sharp MX-2310U/MX4111N

Kiwispike ·
Ended up losing this one to Ricoh! Thank you for all your help guys never the less.

This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago

Second Week of November 2016

Last week I wrote about some of the items I've gotten really, really good at in my 41 years of selling office technology.  One thing that I always kid around with my wife is that I've become a master of counting pennies, in fact I'm an expert in counting, multiplying or dividing milles of pennies in my head.  Yup still amazes me since I hated math in school!

Enjoy These Great Copier Threads from 5 Years Ago

57 Days of Selling "Day 26"

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where the Samsung and Canon have "superior" specs is nothing more than an old sales gimmick. Yes, the Samsung print engine is rated 5 pages more a minute, but the modeling is done with a controlled test document, with an optimized network. Real print times should be measured when a document is printed from MS Word, MS Excel or .pdf documents. It's not about the speed of the engine but more about how the engine can process (rip) files from different MS applications. The same holds true for scanning
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Graphtech Ignites its Printing Future with Installation of the Canon imagePRESS C700 and Canon imagePRESS C8000VP Color Digital Presses

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Graphtech Ignites its Printing Future with Installation of the Canon imagePRESS C700 and Canon imagePRESS C8000VP Color Digital Presses MELVILLE, N.Y. , Nov. 8, 2016 /PRNewswire/ --Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A. , Inc., today announced that Graphtech , a premier commercial printer and marketing services provider, has installed the Canon imagePRESS C700 and Canon imagePRESS C8000VP in an effort to build on its reputation as one of Central
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Sharp Awarded Fourth Consecutive National Joint Powers Alliance Contract for Procurement of Multi-Function Printers and Display Products

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Nov 08, 2016, 09:00 ET Share this article MAHWAH, N.J. , Nov. 8, 2016 /PRNewswire/ --Sharp Imaging and Information Company of America, a division of Sharp Electronics Corporation (SEC), has been awarded a National Joint Power Alliance (NJPA) contract for procurement of "Multi-Function Copiers, Printers and Equipment Applicable to Scanned Data and Management, Image Duplicating and Related Solutions, Accessories, Supplies and Services." The contract award includes Sharp's full line of multi
Blog Post

3 Things I Learned As A Major Account Copier Rep On The Streets Of Los Angeles

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. Where do you start? When thinking about what it takes as a major account copier sales rep to formulate a winning sales strategy, a good starting point to remember is you are dealing with a complex buying environment. Multiple decision-makers and influencers are involved, the needs and issues are multi-layered, multi-faceted and often times conflicting. The solution configuration and implementation management is likely to be complex and sophisticated. SHARPEN IT, DEEPEN IT AND BROADEN IT As a major
Blog Post

57 Days of Selling "Day 28"

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account. The specs on that device are awesome, however when you look at some the MS Word productivity print times, my A3 Ricoh is blowing that device away. I'm involved with a "bean counter" and that bean counter does not understand value, nor productivity, only price. How the frack can I compete with .039 for color and .0067 for black? The answer is I can't. I've got to find another way, and that way was to research the crap out of that device. BTW, Jason and John, thanx for the help. (Jason and
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Ingram Micro Expands Subscription Services with New Managed Print Complete Service Bundle

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the U.S. Available now, Ingram Micro's Managed Print Complete (MPC) program allows channel partners to offer top-line single or multi-function printers, toner and an extended warranty for a fixed monthly subscription. The as-a-service subscription offer sells as a flexible program whereby the customer can refresh and renew the service at any time, or purchase the printer at the end of the subscription term. A recent survey fielded by Ingram Micro notes 65 percent of SMB channel partners polled
Blog Post

57 Days of Selling "Day 27"

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My bad, I missed yesterdays post, because I didn't get home from workuntil 9:30PM. Thursday morning was a long one. I made sure that I arrived at the office before 7AM, because I had to prepare and research some data for an existing customer. This existing client had been laying fallow in our CRM since the last sales person exited our company. I can even remember if that sales person resigned or received the boot. Thus, I wanted to make sure I was familiar with the existing equipment. I did not
Blog Post

57 Days of Selling "Day 25"

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forward with the order. In most cases this topic will flush out what the clients buying time is. In sales we understand that we need to know the clients buying time, however I find that telling the client my selling time has helped me close more orders when I need to have them. Thus, I'm creating that sense of urgency. Oh Crap, Trump picked for North Carolina, it's getting exciting! In addition to receiving more than 30 emails and sending more than 35 emails today, I was also able to finish up my
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Compass Sales Solutions Announces Newly Redesigned Intelligent Device Mapper Interface!

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Compass Sales Solutions Announces Newly Redesigned Intelligent Device Mapper Interface! Boise, ID (November 2016) – Compass Sales Solutions, the industry leader in sales opportunity software, is proud to announce a new and enhanced look to the Intelligent Device Mapper (IDM). In addition to its newly redesigned and enhanced user interface and current capabilities, we have completed some overall maintenance to the product. This innovative application enables your Sales Team to securely and
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The 3-Minute Daily Routine That Vastly Improves Sales Voicemails

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In the past month, I’ve received around 60 voicemails from 20 salespeople. This was by design: I signed up for free trials, filled out forms, registered for webinars, and requested to speak to sales specialists so I could learn how reps at different companies and industries left voicemails. Despite the variety of products, verticals, and target markets, most salespeople left the exact same voicemail: Hi Aja, this is John from Company X. Uh, I’d love to talk to you about how [product] can help
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Dell Introduces Two New Color Smart Printers and New OpenManage Printer Essential Solution

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as banking institutions, schools and government offices. Dell’s new Color Smart printers are designed to drive workplace efficiency while being easy to use, quick, reliable and secure. Easy to use and reliable performance Both printers come with an adjustable five-inch capacitive touch screen control panel that tilts for easy viewing. Users can print up-to-date documents and forms in Microsoft SharePoint On-Premise folders with direct access from the printer for efficient printing and sharing or
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Need Help!! Up Against Samsung X7500GX

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Can anyone help me with info on this product? What's bad about the system, what's not working well? I have a list of questions: Does the system come with LAN Fax? If so, can faxes be forwarded to a folder or email address? What is the default file for forwarded faxes, .pdf, .tiff, jpeg? Can you set up a workflow scan button, meaning I press one button and the scan can route to multiple SMB folders, email addresses or fax numbers? Is the system capable of previewing scans on the GUI? Can the
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What's the weirdest place you've sold a copier to?

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So I am sure we all have funny stories of wild places we've sold machines to. I'd like to hear them. I just sold one today to a bookie at his house. I asked him what he used it for (before i knew) and he said I make copies about 18 weeks a year. I said for what and he said Jason you ask too many damn questions, but at least I have a new place to gamble and a nice commission on a used machine. I have also heard of one where the sales rep sold a porn store an MFP with a service agreement and he
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Re: 57 Days of Selling "Day 28"

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Art, I am enjoying your year end pursuit and sharing it with some new reps. Of course they know it all “if this guy has been in the business so long, whyyyyy does he have to work so hard and long” I tell them he has made over 4 million in this business over his career, and sure seems to be having fun with these basic but important principles. It seems to put some spring into their step. Keep up the good work. John Saramak LakeView, NY
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Couch Potato + NFL = Life & Sales Success!

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Couch Potato + NFL = Life Sales Success! By Marty Carson, Nov 8, 2016 12:22:51 PM Finally when I get yelled at for watching too much NFL I can say “honey this is work related and I’m taking notes!” Read more »
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Question about author's name metadata in scanned files

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Hi everyone, I'm an active Ricoh re-seller in Belgium. We have a customer who ask us the following. It'is a law firm who want to personalize the metadata of the scanned files. They have some MPC5503SP equipped with Equitrac. They want to have the name of the company in each scanned file as author's name. Does somebody have any experience in this kind of case ? Thanks a lot for your help. Regards, Stéphane
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Re: Ricoh MP 9000 & C811DN

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This is what I've been told. The U.S. requires manufacturers to maintain a complete parts inventory for 7 years past the last date that the product was sold new. The final date of assured parts availability is the date that Ricoh will no longer replenish parts that run out. "What this means to you, Mr. Customer, is that from this moment on, you are on borrowed time. Not all service calls need a part, not all parts will run out at the same time but when you need a part that we can no longer get
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Re: Need Help!! Up Against Samsung X7500GX

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Yes to all except #10 and #11.You will need to download one of the apps. https://printingapps.samsung.c...DAD279A25CA13DF94737 They are very solid machines and operate on a low CPC. Rather than comparing specs, functionality and price, I would recommend talking about the recent HP acquisition and how that may affect the availability of parts, toner, etc.
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Re: Ricoh MP 9000 & C811DN

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What does that mean to us or the customer. Last Day of Assured Parts availability?
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Re: Ricoh MP 9000 & C811DN

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I put this in my presentation! TY, you saved me quite a bit of time!
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Re: Ricoh MP 9000 & C811DN

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Glad I could help. We all have areas of expertise.
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Re: Ricoh MP 9000 & C811DN

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yes sir!
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Re: Need Help!! Up Against Samsung X7500GX

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Already gave the client the talk track of the HP purchase. Ty for this
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Re: Need Help!! Up Against Samsung X7500GX

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I don't see anything in the apps for scan2MS365
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Re: Question about author's name metadata in scanned files

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I'm pretty sure that can be accomplished with NSI Autostore (Nuance). They could pick their name from a list or an open form that they type their name in. http://www.nuance.com/for-busi...index.htm?ref=footer
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Re: Question about author's name metadata in scanned files

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Thanks Art Post for your answer. I'm also pretty sure it's possible with NSI. At first I wanted to be sure there is no embedded solution in the MFP. I wish you a nice day. Stéphane
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Re: Question about author's name metadata in scanned files

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The only thing you could do is install the OCR, and then turn on "auto naming" of the scanned file. as long as you had the corporate name in the first 140 characters of the scanned document. The file would then have that corp name or user name in naming convection of the file
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Re: Question about author's name metadata in scanned files

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Thanks for your help! I wish you a nice weekend.
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Re: What's the weirdest place you've sold a copier to?

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Jason, I changed the word system to copier, hope that's ok. I gotta give that one some thought, sure I'll have something for you
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Eagle Earns Cold Foil Process and Optimization Patent

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our money back. That was what sealed the deal for us and he was true to his word. The Eagle system has been rock solid for our production department… We now view cold foil from a whole new perspective and anticipate even greater rewards for both Marrs and our customers,” adds Scott Marrs, Vice President, Marrs Printing and Packaging . About Eagle Systems For more than 25 years, Eagle Systems has been the industry leader in the design and manufacture of foil application and print enhancement
Blog Post

Assessing Document Management’s Value

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over 350,000 taxable real estate, business and personal property accounts. The process in the Assessor’s Office begins when it receives deeds and other property documents from the County Clerk’s Office. These documents are sent electronically, then printed and evaluated to determine which documents need to be acted on. The Assessor’s Office reviews over 80,000 documents annually and usually moves about 12-15% of them through its own multi-step verification process. Some of the reasons for a
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Bemis Installs HP Indigo 20000 to Support Customers' Flexible Packaging Needs

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. Digital printing provides cost-effective short-run print capabilities, accelerates speed to market, provides customization opportunities, reduces cost across the customer supply chain and has image resolution that is superior to flexographic printing,” explains Brian Sturgill, VP of marketing for the Bemis Co. “We believe that digital printing has application opportunities across all the food, beverage and consumer markets we serve today, and HP has served as an invaluable advisor to help us
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PlumChoice Partners with D&H Distributing to Provide Expanded Cloud Services

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providing onboarding, migration and 24/7 post-sales support for Office 365 and EMS solutions. “We are excited to be partnering with DH Distributing and providing services that support the VARs and MSPs that they work with,” said Dave Hauser, general manager, cloud and managed services with PlumChoice. “SMBs moving to the cloud naturally have concerns regarding migration, security and on-going support. Combining DH’s customized services with PlumChoice’s cloud enablement services - which help drive

The Race to Zero is Over

I can't decide if this will be one of those longer blogs or maybe one of the shorter ones.  It's after 10PM and I just finished all of the P4P Hotel updates.

What I wanted to write about is my thoughts and ideas about what our industry calls the "Race to Zero".  I'm sure the phrase was coined sometime and some place long ago.  For the last 25 years we've used that phrase quite often to explain a brief explanation of the copier service business model.

It's my belief that the "race to zero" is over for those that want it to be over.  I heard a recent conversation about a bid for copiers/MFP's where the service and supply cost was at .002.  That dealer principal stated that they believed the dealer needed to win the bid because of decreased COVID revenue.

That previous statement sends a salvo to my message that the race to zero is now over.  However I'd like to point out my thoughts as to why I believe what I do.

1.  Inflation is now hovering around 5%.  Everything is going up, heck when my wife got back from the supermarket last week she told me a 1lb package of bacon was $10.  We all understand that everything is going up and why not increase our maintenance and service costs now, because we're going to need it very soon.

2. Our industry has a technician problem with aging techs (many are boomers and gen x).  Many of those younger techs are now leaving the industry because they are being offered jobs that pay more, have better benefits and they don't have to travel to multiple offices every day and may get exposed to Covid.  Our industry will need to increase our pay rate and benefits to offset the loss of existing techs and create some type of program to bring younger people into our industry. Which means we'll have to increase our pricing for copier/mfp products and services.

Just a thought here, maybe it's time to offer tiered service response time. We offer clients guaranteed service response times for x price for x amount of hours.  Two hour response is an extra $100 per month, 4 hours for $50, 6 hours our regular charge. 

3. Staying with the technician issue,  I believe that many of the dealerships that are not diversified will not weather the storm.  Decreased page volumes, increased inflation along with the loss of techs that can't be replaced will sound the alarm that many of these dealers will need to fish or cut bait.  Many will choose the later and cut the bait to sell what they have an get out while they can. Thus the need to increase our revenue to prepare for additional acquisitions.

4.  With the age of Covid mixed with another year of supply chain issues, clients that need print devices are not as concerned about cost per page (maintenance/supply agreements), nor the price of the device but are fixed on how soon can we get our device.  Thus there's an opportunity to increase prices as long as the dealer has the equipment available for both maintenance/supplies and GP margin.

5. Many clients in the last 18 months have experienced the ravages of COVID with our industry. There was a time when many clients were not in the office but there were many companies that were deemed as essential companies. Those essential were open and conducting business and having to work with many dealers that furloughed or laid off technicians.  Many of those techs never came back and many of the clients remember what they went through to get someone on-site in a timely manner.  Those essential clients became service/response sensitive and understood that there is a price to pay for better support.  Better service and support commands a premium for that business.

There will still be many dealers that will play in the Race to Zero as we move to the end of 2021 and into 2022 especially for RFPS and bids.

I believe everything has changed during the last 18 months, what was up is now down and what was down is now up. Dealers that are well financed, well endowed with faithful employees and offering diversified products will be able to write their own successes.

-=Good Selling=-

IT, MSP & MSSP Industry Notes for November 1st 2021

Sponsored by

November 1st, 2021

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results

Kinetic Business Introduces Managed Network Security

  • Kinetic Business announced the availability of Managed Network Security
  • Service is offered as an on-premises or cloud-based firewall service
  • Kinetic by Windstream is a business unit of Windstream
  • Kinetic provides premium broadband, entertainment and security services

Verizon Business expands global managed services with Fortinet Secure SD WAN

  • Announced expansion of its global SD WAN offering w/ addition of Verizon Software Defined Secure Branch with Fortinet Secure SD WAN
  • According to the Verizon Business 2021 Data Breach Investigations Report
    • analyzes 29,207 quality incidents
    • 5,258 were confirmed breaches
    • phishing attacks increased by 11 percent
    • attacks using ransomware rose by 6 percent
    • 85 percent of breaches involved a human element
    • over 80 percent of breaches were discovered by external parties

LTI Becomes Microsoft Azure Expert Managed Services Provider

  • Larsen & Toubro Infotech Ltd. becomes a Microsoft Azure Expert Managed Services Provider
  • Recognition signifies LTI's expertise in Azure capabilities
  • Managed Services Provider (MSP) program is a global initiative launched by Microsoft
  • LTI is a global technology consulting and digital solutions Company helping more than 460 clients

Ricoh launches EHR integration

  • Launched “Smart Integration” into DrChrono EHR (electronic health records system)
  • Allows scanning from Ricoh MFP directly into DrChrono patient record
  • Pricing not announced

Microsoft to fix printing problems

  • Said in “late October” it will fix issues with new Windows 11 operating system including:
  • Prompt for administration credentials might pop up when print server and client are in different time zones
  • Installation of printer drivers failing on print servers accessed through HTTP
  • Printer properties defined on servers being ignored by clients

China’s invasion: US brands under Chinese control Lexmark

  • In 2016, Lexmark International agreed to sell to investors, including China-based Apex Technology, for $3.6 billion
  • Recent months, Lexmark announced it would help U.S. and European businesses produce devices that can be remotely monitored via loT
  • In 2019, the U.S. Department of Defense Inspector General (DODIG) criticized the Army and Air Force for the purchase of printers from Lexmark
  • China-based company was accused of having connections to the Chinese military and the country’s nuclear and cyber espionage programs, ZD Net reported

County Balks at IT Proposal

  • Boozel said the commissioners must trust staff recommendations. The current Xerox contact costs the county $196,456 and Toshiba's proposal totaled ..more here

Telappliant, today announces the acquisition of Connexions Group a leading Carlisle-based MSP

  • Acquisition of Connexions increases the Group’s capability within the SME space
  • Extending its headcount to over 100 employees
  • Connexions Group provides Managed IT & Telecommunication Systems, Network Services & Broadband, Networking & Cabling Infrastructures including Electrical Installations, Lighting, Testing and Certification, Managed Wireless On & Off Site Networking, CCTV, Security and Building Access Systems, Audio Visual, Public Address

Align recognised as Best Cybersecurity Provider in Hedgeweek US Awards

  • Voted as “Best Cybersecurity Provider” in the Hedgeweek US Awards 2021
  • Based on an online peer-review survey in which investors, hedge fund managers and service providers are invited to nominate a “best-in-class”

Valeo Networks Receives Private Debt Investment from Siebert Williams Shank & Co

  • Valeo Networks, receives significant private debt investment from Clear Vision Impact Fund
  • Clear Vision Impact Fund, a New York-based investment initiative sponsored by an affiliate of Siebert Williams Shank & Co., LLC
  • Funding will expand Valeo Networks' national reach and growth through strategic mergers and acquisitions (M&A)

InfoNetworks today announced a new and unique service called "Unified Technology Solution."

  • "Unified Technology Solution." Promoted as the answer to fill an existing void in the marketplace
  • Offers businesses managed IT services, complete network security, voice and telephony services, and connectivity via a complete package from a single provider

HP launches collaboration solutions

  • Launched “HP Presence” portfolio
  • Consisting of conferencing and collaboration solutions
  • “Meeting Space Solutions” is suite of bundled options with hardware and services for meeting spaces with user interaction and real-time analytics and cybersecurity
  • Arrived packaged in same box with step by step setup application
  • Intelligent room controls and Bang & Olufsen audio video bars
  • Satellite microphones and 4K camera
  • Room Assist feature to report missing chairs, dry markers, temp, etc.
  • Pricing not announced

Ricoh offers new version of solutions

  • Launched version 2.0 of its Ricoh Smart Integration (RSI) platform
  • Includes proprietary OCR (optical character recognition) technology
    • Automatically extracts data from scanned documents
    • Routes jobs to right plan in system, including automated naming
      convention, folder production and field population
  • Available in scalable, modular subscription model
  • Does not require embedded client
  • Browser integration with MFP’s scanning and printing functions
  • Device based license
  • Launches version 2.0 of “Current Technology”
  • Allow users to embed the most current security technologies
  • Enhanced fax and scanning features
  • Access to subscription based applications
  • Support for TLS 1.3 security standard
  • Support NTLM authentication
  • Updated error message terminology for fax reports
    • PDF format of fax transmission result email notification function
    • Improved address searchability when using LDAP server for scanning/fax
    • Available for entire Ricoh “IM” series of MFPs

Pulse Technology named to MSSP Alert's Top 250 MSSPs list for 2021

  • Has been named to the Top 250 MSSPs list for 2021, published by After Nines Inc
  • List and research identifies and honors the top MSSPs, managed detection and response (MDR) and Security Operations Center as a Service (SOCaaS) providers worldwide
  • Pulse Technology a technology company serving the IT, Managed Print Services and other needs of businesses throughout the Midwest

Lead for Break/Fix IT Services

Fraser Advanced Information Systems acquires managed services company

  • Fraser Advanced Information Systems announced acquisition of Warrington, Bucks County-based Aaxios Technologies
  • Aquisition of Aaxios Technologies strengthens our market position across the Delaware Valley as an expanding IT solutions provider to the small, mid-size and major account business community

Trustwave Sells PCI Compliance Business To Sysnet For $80M

  • Trustwave sold its legacy payment card industry compliance business to Sysnet Global Solutions for $80 million to double down on managed detection and response (MDR)
  • Chicago-based cybersecurity company said divesting its longstanding SecureTrust and FLEX divisions will allow Trustwave to focus more on the high-growth managed security services (MSS) portfolio


Cybersecurity

  • UF Health Central Florida of Leesburg, FL was sued by patients for negligence regarding a ransomware attack that exposed PHI or 700,000 patients
  • The U.S. Department of Treasury reports that it has identified 177 cryptocurrency wallets associated and used by the top 10 ransomware gangs
    • $5.2 billion in potential ransom payments transacted
    • Average ransomware payment of $102,273
  • The top ransomware operator, REvil of Russia, was shut down
    • Unknown entity hijacked the payment portal
  • The U.S. Treasury Department is reporting a 30% increase in ransomware attacks on the finance vertical
  • Phoenix Children’s Hospital in Arizona notified 368 employees that their PHI was inadvertently disclosed in an email error
  • Kemper Insurance, headquartered in Chicago, IL, plans on settling a lawsuit for $17.6 million regarding past data breaches that exposed info of 6.1 million customers
  • Apollo Career Center of Ohio notified an unknown number of students that their info was exposed after ransomware attack
  • McAfee Security announced it found security vulnerability in Netop Vision Prop Education Software, that is used by 3 million teachers in 9,000 school systems in the U.S., that exposes info on students
  • Public School and Education Employee Retirement Systems of Missouri notified 349,246 employees that their info was exposed during data leak
  • Ferrara Candy Corp. of Illinois notified an unknown number of customers that their info was exposed during recent ransomware attack.
  • Stephen Defiore of Florida was sentenced to 3 months probation, $77,417.50 fine after pleading guilty to receiving $2325 in bribes for altering security features of smartphones.
  • GetApp’s 2021 Data Security Report states that ransomware attacks are up 25% year over year.
    • 33% of organizations have no incident response plan
    • 23% have no process in place to report cyberattack
    • Users clicking phishing links up 14%
  • Lewisville Independent School District of Denton, Texas reports that it is hit with 16 million malicious email threat messages so far in 2021
  • The U.S government listed the top types of ransomware hitting healthcare vertical:
    • Hive
    • Vice Society
    • Conti
    • REvil/Sodinokibi
    • Pysa
    • Grove
    • Ryuk
    • CL0P
  • The Fin7 ransomware gang is now recruiting employees under the name Bastion Secure
    • Trying to trick workers into thinking they are applying to a legitimate firm that sells cybersecurity solutions
  • SkyWest Airlines, headquartered in Utah, cancelled 1200 flights in 2 days due to a “5 hourn system outage” that may have been caused by cybersecurity incident
  • University Hospital of Newark, New Jersey notified 9,329 patients that their PHI was exposed after info was illegally accessed by a former employee
  • Accenture Corp. reported that it was hit by LockBit ransomware, and refused to pay the $50 million ransom demand, and may impact info of 2,000 customers
  • Justin Sean Johnson was sentenced to 7 years in prison for hacking into University of Pittsburgh Medical Center and stealing PHI of 65,000 people
  • PracticeMax Software of Scottsdale, AZ, notified two of its customers, Anthem Insurance and Humana Insurance, that some of their customers may have had their PHI exposed after the software company was hit by ransomware attack
  • UMass Memorial Health of Worcester, Mass, notified 3,099 patients that their PHI was exposed after email phishing attack

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