MFP Copier Blog
If Today is Your Birthday withChris Polek November 8th
For a second I thought you were going to state Arthur....
This Week in the Copier Industry Fifteen Years Ago
This Week in the Copier Industry Fifteen Years Ago
Second Week of November 2011
I got nothing for tonight, enjoy your Sunday night and back to the grind in the AM.
Panasonic ranks highest among copier
JD Power report for all Copier Manufacturers
Full Year and Fourth Quarter EPS for IKON
Kyocera KM3035 mailer quote
Re: NEW!!! Ricoh Aficio MP 2510/MP 3010
Re: NEW!! Ricoh AC205L
Re: Wide Format Monster Garage!!
Canon IRC5180
Xerox 4110
canon iR8070
Kodak
Canon iR 7095
Canon iR7105
Xerox reports strong earnings!
1515 fax report, how to turn off
Re: Rumor FLASH! RBS gone now Lanier????
Re: IS300e scanner and CL7200 for color copying
Re: MP2510/3010
Re: 1515 fax report, how to turn off
Re: Does anyone remember these models?
Re: MP C2500 Sub scan magnification
Re: Canon iR7105
Re: Xerox Docucolor 5000
Re: Printing Catia files out of VPM
Re: Canon IRC5180
Re: Does anyone remember these models?
Re: Does anyone remember these models?
Re: Around The World with Ricoh
Can the Aficio 5560 scan
MP2510/3010
Sales Professionals Earn The Right To Sit At The Business Table, Are You?
“Don’t just get involved. Fight for your seat at the table. Better yet, fight for a seat at the head of the table.”
Barack Obama
If you wish to gain a seat at the business table with executive decision makers, key influencers or those that can make a difference, you must learn, consume and mirror their characteristics.
Check out what Gartner research says...
"Today’s B2B buying involves more stakeholders than ever before. In a typical firm with 100 to 500 employees, an average of seven people are involved in most buying decisions, each armed with four or five pieces of information they have gathered for themselves."
Question for all those in sales... How well are you grabbing the attention of all these decision makers and what are you bringing to the table that is any different?
Don’t Expect a Seat if You Don’t Bring Anything to the Table
To reinforce this even more, let this quote from Marc Miller, who wrote the book, "A Seat at the Table" sink in,
"In today's commoditized business world, customers only care about one thing: value. To offer real value you must stop being a salesperson and become a businessperson who sells."
Do you have what it takes to gain a seat at the table?
Are you bringing business substance to the table?
Are you a salesperson or a businessperson who sells?
I would like all those in sales and sales leadership to stop for a moment:
Are the conversations you are having right now earning you a consistent seat at the business table?
EQUAL BUSINESS STATURE
Each person who is sitting at the table have business goals and challenges. It's up to you to attach your offerings to their challenges in the form of strategic help, now this is true value.
What does each of these individuals care about?
What is important to them?
Why you?
"When you suggest solutions that add value to critical customer strategies, you leave your competitors in the dust. Since your competition is myopically focused on selling products and services that add little value to the higher picture strategy of the customer, these traditional competitors will no longer even be on your radar of competition."
Marc Miller, A Seat at the Table.
You may be asking yourself, "What is equal business stature?"
I believe people do business with those they respect, those they trust and those they view as being credible. If you are viewed as less capable or less professional, why would someone trust you with their business?
Perception is reality in the eyes of those that matter... All those at the business table.
First impressions are everything when it comes to equal business stature.
- Does your business walk match your business talk?
- Are you speaking your own sales language or their business language?
- How do you perceive yourself?
Projecting and portraying an executive presence, combined with the way you deliver your message, will cause executives to take notice.
This is the wholly grail... Confidence, competence, business acumen, business conversation and business knowledge.
Business conversation combined with business acumen will get you equal business stature.
CONSUME BUSINESS ACUMEN
Sales professionals consume business acumen for breakfast
Let's look into each word...
Business: "The knowledge and understanding of the financial, accounting, marketing and operational functions of an organization."- SHRM’s Business Literacy Glossary
Acumen: "Leanness and depth of perception, discernment, or discrimination especially in practical matters."- Merriam-Webster Dictionary
Wikipedia defines business acumen as the...
"Keenness and quickness in understanding and dealing with a business situation in a manner that is likely to lead to a good outcome."
I ask you to think about the following...
Are you communicating clearly with every individual who is sitting at the table and earning their respect?
Are you collaborating creatively to help them uncover new ways of doing better business?
In digging deeper into business acumen, I came across Ray Reilly, a professor of business administration at the Ross School of Business, University of Michigan. Heconsults with corporations and has reported how few executives know what business acumen is or why it’s important. He describes one with business acumen as someone who understands the key things they need to know to make a decision, to synthesize complex and apparently unconnected data, and react positively to events when they do not happen as expected.
I believe this can be applied to salespeople.
Sales professionals eat business speak every morning.
They learn the language of business. They learn the language of business executives and they speak their language.
YOU MUST GAIN AN APPETITE FOR ACUMEN
Remember, C-level executives and mid-level decision makers are business savvy. You must engage in business-oriented conversations to establish your credibility and to differentiate yourself from the competition.
Want to establish trust... Speak their language, not yours. You must understand their industry and their competitive environment.
- What are you eating for breakfast?
- What are you reading and listening to with breakfast?
- What knowledge do you think business executives consume for breakfast?
Sales professionals understand their clients and future client's business.
SALES PROFESSIONALS BUILD THEIR BUSINESS ACUMEN THROUGH LITERACY
With daily discipline and determination, sales professionals develop and appetite for business acumen.
Increasing your business literacy will improve your business acumen.
I encourage you to
- Read company reports
- Follow business market trends
- Gain a solid understanding of finance
- Learn the terminology that businesspeople use
- Allow your clients to teach you their business
One can earn a PhD in business from their clients if they are willing to invest in asking for help
Sales professionals understand that business literacy is one of the greatest investments they can make. It truly is a gift that keeps on giving.
ACUMEN IS AN ASSET
The business world is rapidly changing. This doesn’t allow any of you to take your own sweet time to learn new things.
Salespeople... You must create acumen urgency if you wish to sit at the head of the business table.
Sales professionals are committed to professional development with the goal of building a disciplined and consistent approach to analyzing business problems, as they use this to help their clients make informed decisions.
I will leave you all with a quote from my very dear friend, Mike Garrison,
"If you only know how to relate based upon what you get paid for you will only be viewed as an expert on that very subject. On the other hand, if you can demonstrate that you are an expert (or at least a credible peer) on what your prospects get paid for you are someone that will be welcomed into the 'inner sanctum' of their business and will be a valued and respected advisor...no matter what you sell."
My sales friend's business acumen is an asset and will help you earn the right to sit at the business table.
Do not allow it to become a liability.
I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.
Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.
In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.
With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social and Selling from the heart inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.
This Week in the Copier Industry Ten Years Ago
This Week in the Copier Industry Ten Years Ago
Second Week of November 2011
Last week I wrote about some of the items I've gotten really, really good at in my 41 years of selling office technology.
I guess one of those professional attributes I've developed is the ability to listen to the client along with understanding what type of person they are. I only leaned this a few years ago that clients can be designated into colors. However years ago I learned through listening along with trial and error many years ago on how to meet the client at their level. Meaning I moved my personality to theirs so we could be better at communicating.
Enjoy These Threads from Ten Years Ago This Week!
Konica Minolta Named a Leader in 2011 Worldwide Multifunction Printer (MFP) and Print
Notable Solutions Awarded $300,000 Contract by Major Canadian Manufacturer to Provide
Kodak's latest loss softened by patent and printer sales
Kodak & Possible Buyers?
Ricoh ChaMPS Program Helps More Dealers Take Advantage of Opportunities in Managed Pr
When is a “Solution” not a “Solution”?
Canon UniFLOW - Secure Mobile Printing videos
Kyocera’s Public Service Announcements about Strategic Sourcing
Xerox makes new inkjet press in Webster
Xerox Announces Over 150 Installations Of Xerox 550 Press
Re: Kodak & Possible Buyers?
Consolidated Graphics Purchases KODAK PROSPER 5000XL Press
New copiers help Ridley schools go greener
Extortionate copier charge con hits schools
Re: Billing For Banner Length Prints
Tina Stelzer
such as on to purchase a new copier for Town Hall
Billing For Banner Length Prints
ONYX Graphics Supports New HP Designjet L26500 and HP Designjet L28500 Printers
Public library board purchases copier
New Surveys Reveal Consumers Taking Charge of their Healthcare Costs with Health Savi
Re: Kodak & Possible Buyers?
Re: Kodak & Possible Buyers?
Re: Kodak & Possible Buyers?
bstanley
Re: Ricoh 4PPM Wide Format Poll "YOUR INPUT IS NEEEDED"
Re: New Rep needs encouragement
MPS Suite Webinar
Leading Business Process Outsourcer Extends Its Use of Kofax Software
Pitney Bowes White Paper Offers Insight and Tips on Improving Document Capture and Pr
Re: Kodak & Possible Buyers?
Re: Kodak & Possible Buyers?
Re: Billing For Banner Length Prints
Re: New Rep needs encouragement
Re: MPS Suite Webinar
Re: Consolidated Graphics Purchases KODAK PROSPER 5000XL Press
Re: Ricoh 4PPM Wide Format Poll "YOUR INPUT IS NEEEDED"
Re: Sharp MX-2310U/MX4111N
This Week in the Copier Industry 5 Years Ago
This Week in the Copier Industry 5 Years Ago
Second Week of November 2016
Last week I wrote about some of the items I've gotten really, really good at in my 41 years of selling office technology. One thing that I always kid around with my wife is that I've become a master of counting pennies, in fact I'm an expert in counting, multiplying or dividing milles of pennies in my head. Yup still amazes me since I hated math in school!
Enjoy These Great Copier Threads from 5 Years Ago
57 Days of Selling "Day 26"
Graphtech Ignites its Printing Future with Installation of the Canon imagePRESS C700 and Canon imagePRESS C8000VP Color Digital Presses
Sharp Awarded Fourth Consecutive National Joint Powers Alliance Contract for Procurement of Multi-Function Printers and Display Products
3 Things I Learned As A Major Account Copier Rep On The Streets Of Los Angeles
57 Days of Selling "Day 28"
Ingram Micro Expands Subscription Services with New Managed Print Complete Service Bundle
57 Days of Selling "Day 27"
57 Days of Selling "Day 25"
Compass Sales Solutions Announces Newly Redesigned Intelligent Device Mapper Interface!
The 3-Minute Daily Routine That Vastly Improves Sales Voicemails
Dell Introduces Two New Color Smart Printers and New OpenManage Printer Essential Solution
Need Help!! Up Against Samsung X7500GX
What's the weirdest place you've sold a copier to?
Re: 57 Days of Selling "Day 28"
Couch Potato + NFL = Life & Sales Success!
Question about author's name metadata in scanned files
Re: Ricoh MP 9000 & C811DN
Re: Need Help!! Up Against Samsung X7500GX
Re: Ricoh MP 9000 & C811DN
Re: Ricoh MP 9000 & C811DN
Re: Need Help!! Up Against Samsung X7500GX
Re: Need Help!! Up Against Samsung X7500GX
Re: Question about author's name metadata in scanned files
Re: Question about author's name metadata in scanned files
Re: Question about author's name metadata in scanned files
Re: Question about author's name metadata in scanned files
Re: What's the weirdest place you've sold a copier to?
Eagle Earns Cold Foil Process and Optimization Patent
Assessing Document Management’s Value
Bemis Installs HP Indigo 20000 to Support Customers' Flexible Packaging Needs
PlumChoice Partners with D&H Distributing to Provide Expanded Cloud Services
The Race to Zero is Over
I can't decide if this will be one of those longer blogs or maybe one of the shorter ones. It's after 10PM and I just finished all of the P4P Hotel updates.
What I wanted to write about is my thoughts and ideas about what our industry calls the "Race to Zero". I'm sure the phrase was coined sometime and some place long ago. For the last 25 years we've used that phrase quite often to explain a brief explanation of the copier service business model.
It's my belief that the "race to zero" is over for those that want it to be over. I heard a recent conversation about a bid for copiers/MFP's where the service and supply cost was at .002. That dealer principal stated that they believed the dealer needed to win the bid because of decreased COVID revenue.
That previous statement sends a salvo to my message that the race to zero is now over. However I'd like to point out my thoughts as to why I believe what I do.
1. Inflation is now hovering around 5%. Everything is going up, heck when my wife got back from the supermarket last week she told me a 1lb package of bacon was $10. We all understand that everything is going up and why not increase our maintenance and service costs now, because we're going to need it very soon.
2. Our industry has a technician problem with aging techs (many are boomers and gen x). Many of those younger techs are now leaving the industry because they are being offered jobs that pay more, have better benefits and they don't have to travel to multiple offices every day and may get exposed to Covid. Our industry will need to increase our pay rate and benefits to offset the loss of existing techs and create some type of program to bring younger people into our industry. Which means we'll have to increase our pricing for copier/mfp products and services.
Just a thought here, maybe it's time to offer tiered service response time. We offer clients guaranteed service response times for x price for x amount of hours. Two hour response is an extra $100 per month, 4 hours for $50, 6 hours our regular charge.
3. Staying with the technician issue, I believe that many of the dealerships that are not diversified will not weather the storm. Decreased page volumes, increased inflation along with the loss of techs that can't be replaced will sound the alarm that many of these dealers will need to fish or cut bait. Many will choose the later and cut the bait to sell what they have an get out while they can. Thus the need to increase our revenue to prepare for additional acquisitions.
4. With the age of Covid mixed with another year of supply chain issues, clients that need print devices are not as concerned about cost per page (maintenance/supply agreements), nor the price of the device but are fixed on how soon can we get our device. Thus there's an opportunity to increase prices as long as the dealer has the equipment available for both maintenance/supplies and GP margin.
5. Many clients in the last 18 months have experienced the ravages of COVID with our industry. There was a time when many clients were not in the office but there were many companies that were deemed as essential companies. Those essential were open and conducting business and having to work with many dealers that furloughed or laid off technicians. Many of those techs never came back and many of the clients remember what they went through to get someone on-site in a timely manner. Those essential clients became service/response sensitive and understood that there is a price to pay for better support. Better service and support commands a premium for that business.
There will still be many dealers that will play in the Race to Zero as we move to the end of 2021 and into 2022 especially for RFPS and bids.
I believe everything has changed during the last 18 months, what was up is now down and what was down is now up. Dealers that are well financed, well endowed with faithful employees and offering diversified products will be able to write their own successes.
-=Good Selling=-
Better Call Art w/ Everyone Print & Kevin Hoverman
A very interesting chat with Kevin Hoverman about Everyone Print and why it's a good solution for dealers and sales people. But more importantly is the benefit to our clients using Everyone Print. EveryonePrint #print #mobileprint #cloud #awesometechnology #innovation
IT, MSP & MSSP Industry Notes for November 1st 2021
Sponsored by
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results
Kinetic Business Introduces Managed Network Security
- Kinetic Business announced the availability of Managed Network Security
- Service is offered as an on-premises or cloud-based firewall service
- Kinetic by Windstream is a business unit of Windstream
- Kinetic provides premium broadband, entertainment and security services
Verizon Business expands global managed services with Fortinet Secure SD WAN
- Announced expansion of its global SD WAN offering w/ addition of Verizon Software Defined Secure Branch with Fortinet Secure SD WAN
- According to the Verizon Business 2021 Data Breach Investigations Report
- analyzes 29,207 quality incidents
- 5,258 were confirmed breaches
- phishing attacks increased by 11 percent
- attacks using ransomware rose by 6 percent
- 85 percent of breaches involved a human element
- over 80 percent of breaches were discovered by external parties
LTI Becomes Microsoft Azure Expert Managed Services Provider
- Larsen & Toubro Infotech Ltd. becomes a Microsoft Azure Expert Managed Services Provider
- Recognition signifies LTI's expertise in Azure capabilities
- Managed Services Provider (MSP) program is a global initiative launched by Microsoft
- LTI is a global technology consulting and digital solutions Company helping more than 460 clients
Ricoh launches EHR integration
- Launched “Smart Integration” into DrChrono EHR (electronic health records system)
- Allows scanning from Ricoh MFP directly into DrChrono patient record
- Pricing not announced
Microsoft to fix printing problems
- Said in “late October” it will fix issues with new Windows 11 operating system including:
- Prompt for administration credentials might pop up when print server and client are in different time zones
- Installation of printer drivers failing on print servers accessed through HTTP
- Printer properties defined on servers being ignored by clients
China’s invasion: US brands under Chinese control Lexmark
- In 2016, Lexmark International agreed to sell to investors, including China-based Apex Technology, for $3.6 billion
- Recent months, Lexmark announced it would help U.S. and European businesses produce devices that can be remotely monitored via loT
- In 2019, the U.S. Department of Defense Inspector General (DODIG) criticized the Army and Air Force for the purchase of printers from Lexmark
- China-based company was accused of having connections to the Chinese military and the country’s nuclear and cyber espionage programs, ZD Net reported
- Boozel said the commissioners must trust staff recommendations. The current Xerox contact costs the county $196,456 and Toshiba's proposal totaled ..more here
Telappliant, today announces the acquisition of Connexions Group a leading Carlisle-based MSP
- Acquisition of Connexions increases the Group’s capability within the SME space
- Extending its headcount to over 100 employees
- Connexions Group provides Managed IT & Telecommunication Systems, Network Services & Broadband, Networking & Cabling Infrastructures including Electrical Installations, Lighting, Testing and Certification, Managed Wireless On & Off Site Networking, CCTV, Security and Building Access Systems, Audio Visual, Public Address
Align recognised as Best Cybersecurity Provider in Hedgeweek US Awards
- Voted as “Best Cybersecurity Provider” in the Hedgeweek US Awards 2021
- Based on an online peer-review survey in which investors, hedge fund managers and service providers are invited to nominate a “best-in-class”
Valeo Networks Receives Private Debt Investment from Siebert Williams Shank & Co
- Valeo Networks, receives significant private debt investment from Clear Vision Impact Fund
- Clear Vision Impact Fund, a New York-based investment initiative sponsored by an affiliate of Siebert Williams Shank & Co., LLC
- Funding will expand Valeo Networks' national reach and growth through strategic mergers and acquisitions (M&A)
InfoNetworks today announced a new and unique service called "Unified Technology Solution."
- "Unified Technology Solution." Promoted as the answer to fill an existing void in the marketplace
- Offers businesses managed IT services, complete network security, voice and telephony services, and connectivity via a complete package from a single provider
HP launches collaboration solutions
- Launched “HP Presence” portfolio
- Consisting of conferencing and collaboration solutions
- “Meeting Space Solutions” is suite of bundled options with hardware and services for meeting spaces with user interaction and real-time analytics and cybersecurity
- Arrived packaged in same box with step by step setup application
- Intelligent room controls and Bang & Olufsen audio video bars
- Satellite microphones and 4K camera
- Room Assist feature to report missing chairs, dry markers, temp, etc.
- Pricing not announced
Ricoh offers new version of solutions
- Launched version 2.0 of its Ricoh Smart Integration (RSI) platform
- Includes proprietary OCR (optical character recognition) technology
- Automatically extracts data from scanned documents
- Routes jobs to right plan in system, including automated naming
convention, folder production and field population
- Available in scalable, modular subscription model
- Does not require embedded client
- Browser integration with MFP’s scanning and printing functions
- Device based license
- Launches version 2.0 of “Current Technology”
- Allow users to embed the most current security technologies
- Enhanced fax and scanning features
- Access to subscription based applications
- Support for TLS 1.3 security standard
- Support NTLM authentication
- Updated error message terminology for fax reports
- PDF format of fax transmission result email notification function
- Improved address searchability when using LDAP server for scanning/fax
- Available for entire Ricoh “IM” series of MFPs
Pulse Technology named to MSSP Alert's Top 250 MSSPs list for 2021
- Has been named to the Top 250 MSSPs list for 2021, published by After Nines Inc
- List and research identifies and honors the top MSSPs, managed detection and response (MDR) and Security Operations Center as a Service (SOCaaS) providers worldwide
- Pulse Technology a technology company serving the IT, Managed Print Services and other needs of businesses throughout the Midwest
Lead for Break/Fix IT Services
- Information Technology Services for BID SPECIFICATIONS
- Bid Opening Date: Friday, November 19, 2021
- https://www.emersonnj.org/vert...y_QPA_FINAL_2022.pdf
Fraser Advanced Information Systems acquires managed services company
- Fraser Advanced Information Systems announced acquisition of Warrington, Bucks County-based Aaxios Technologies
- Aquisition of Aaxios Technologies strengthens our market position across the Delaware Valley as an expanding IT solutions provider to the small, mid-size and major account business community
Trustwave Sells PCI Compliance Business To Sysnet For $80M
- Trustwave sold its legacy payment card industry compliance business to Sysnet Global Solutions for $80 million to double down on managed detection and response (MDR)
- Chicago-based cybersecurity company said divesting its longstanding SecureTrust and FLEX divisions will allow Trustwave to focus more on the high-growth managed security services (MSS) portfolio
Cybersecurity
- UF Health Central Florida of Leesburg, FL was sued by patients for negligence regarding a ransomware attack that exposed PHI or 700,000 patients
- The U.S. Department of Treasury reports that it has identified 177 cryptocurrency wallets associated and used by the top 10 ransomware gangs
- $5.2 billion in potential ransom payments transacted
- Average ransomware payment of $102,273
- The top ransomware operator, REvil of Russia, was shut down
- Unknown entity hijacked the payment portal
- The U.S. Treasury Department is reporting a 30% increase in ransomware attacks on the finance vertical
- Phoenix Children’s Hospital in Arizona notified 368 employees that their PHI was inadvertently disclosed in an email error
- Kemper Insurance, headquartered in Chicago, IL, plans on settling a lawsuit for $17.6 million regarding past data breaches that exposed info of 6.1 million customers
- Apollo Career Center of Ohio notified an unknown number of students that their info was exposed after ransomware attack
- McAfee Security announced it found security vulnerability in Netop Vision Prop Education Software, that is used by 3 million teachers in 9,000 school systems in the U.S., that exposes info on students
- Public School and Education Employee Retirement Systems of Missouri notified 349,246 employees that their info was exposed during data leak
- Ferrara Candy Corp. of Illinois notified an unknown number of customers that their info was exposed during recent ransomware attack.
- Stephen Defiore of Florida was sentenced to 3 months probation, $77,417.50 fine after pleading guilty to receiving $2325 in bribes for altering security features of smartphones.
- GetApp’s 2021 Data Security Report states that ransomware attacks are up 25% year over year.
- 33% of organizations have no incident response plan
- 23% have no process in place to report cyberattack
- Users clicking phishing links up 14%
- Lewisville Independent School District of Denton, Texas reports that it is hit with 16 million malicious email threat messages so far in 2021
- The U.S government listed the top types of ransomware hitting healthcare vertical:
- Hive
- Vice Society
- Conti
- REvil/Sodinokibi
- Pysa
- Grove
- Ryuk
- CL0P
- The Fin7 ransomware gang is now recruiting employees under the name Bastion Secure
- Trying to trick workers into thinking they are applying to a legitimate firm that sells cybersecurity solutions
- SkyWest Airlines, headquartered in Utah, cancelled 1200 flights in 2 days due to a “5 hourn system outage” that may have been caused by cybersecurity incident
- University Hospital of Newark, New Jersey notified 9,329 patients that their PHI was exposed after info was illegally accessed by a former employee
- Accenture Corp. reported that it was hit by LockBit ransomware, and refused to pay the $50 million ransom demand, and may impact info of 2,000 customers
- Justin Sean Johnson was sentenced to 7 years in prison for hacking into University of Pittsburgh Medical Center and stealing PHI of 65,000 people
- PracticeMax Software of Scottsdale, AZ, notified two of its customers, Anthem Insurance and Humana Insurance, that some of their customers may have had their PHI exposed after the software company was hit by ransomware attack
- UMass Memorial Health of Worcester, Mass, notified 3,099 patients that their PHI was exposed after email phishing attack